S
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Invoice # | Customer Signature | Payment Received | |
|---|---|---|---|---|---|---|---|
|
W 42673
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot CYMA max user license |
05/22/2026 04:30 pm |
Kevin Hsueh | 033494 | No Signature: remote support | |
|
W 42663
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with CYMA on CYMA max user limit issue |
05/20/2026 09:00 am |
Kevin Hsueh | 033478 | No Signature: Remote Support | |
|
W 42661
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Install new license on Actian Zen 15 for CYMA. |
05/19/2026 10:30 am |
Kevin Hsueh | 033474 | No Signature: Remote Support | |
|
W 42659
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Malou (Subic) share drive access. Activate new SonicWALL Licenses. |
05/18/2026 03:00 pm |
Kevin Hsueh | 033473 | No Signature: Remote Support | |
|
W 42653
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with CYMA to troubleshoot concurrent license usage issues |
05/15/2026 09:30 am |
Kevin Hsueh | 033470 | No Signature: Remote Support | |
|
W 42652
|
Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Troubleshoot Fred Sanchez Outlook issues |
05/14/2026 02:00 pm |
Kevin Hsueh | 033466 | With Customer Signature | |
|
W 42651
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with Subic office on CYMA Access |
05/14/2026 09:30 am |
Kevin Hsueh | 033465 | No Signature: Remote Support | |
|
W 42650
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Troubleshoot Kobe’s workstation. Workstation does not power up. |
05/14/2026 10:30 am |
Sean Bacani | 033464 | With Customer Signature | |
|
W 42649
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Move CYMA to new server. Move Saipan CYMA data to Guam CYMA server |
05/13/2026 09:00 am |
Kevin Hsueh | 033463 |
No Signature: Remote Support
Signature for Later: |
|
|
W 42637
|
Remote |
Robert J. Yang D.M.D., P.C. Audrey Kate Pontillas Work Requested: by: Audrey Kate Pontillas SIDEXIS Unable to open on client workstations |
05/05/2026 10:45 am |
Kevin Hsueh | 033461 | No Signature: Remote Support: Audrey | |
|
W 42636
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: by: Becky Quintanilla Troubleshoot WiFi Network Issues |
05/05/2026 02:00 pm |
Kevin Hsueh | 033460 | With Customer Signature | |
|
W 42635
|
Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Troubleshoot Francene Paulino’s MS Outlook issue on her mobile phone. POC: Francene Paulino. |
05/05/2026 09:19 am |
Sean Bacani | 033459 | With Customer Signature | |
|
W 42631
Ref/PO#1022202 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Ross Store 497. Replace PIN Pad at Register 7. - Turn in extra duplicate PIN Pads. |
05/01/2026 09:00 am |
Sean Bacani | 033452 | No Signature: - Customer signed WO and Custody Form. | |
|
W 42627
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Create new accounts for Jared Williams and Kurt Kloulubak per Francene's request |
04/30/2026 01:30 pm |
Kevin Hsueh | 033442 | No Signature: Remote Support | |
|
W 42621
|
Inhouse |
Diaz, Agnes Agnes Diaz Work Requested: by: Agnes Diaz Diagnose Macbook: loud fan noise, no charge, wouldn’t turn on. |
04/23/2026 04:10 pm |
Chu Hsieh | 033410 | With Customer Signature | |
|
W 42620
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Marlene Panaguiton Install KVM switch and other services issue |
04/23/2026 10:30 am |
Chu Hsieh | 033405 | With Customer Signature | |
|
W 42618
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Server not booting up |
04/23/2026 09:30 am |
Chu Hsieh | 033437 | With Customer Signature | |
|
W 42615
|
Inhouse |
Sanchez, Simon Simon Sanchez Work Requested: by: Simon Sanchez Troubleshoot computer. It is slow/delayed |
04/21/2026 01:53 pm |
Sean Bacani | 033405 | With Customer Signature | |
|
W 42614
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Jaylin unable to access emails on Outlook classic client |
04/20/2026 10:00 am |
Chu Hsieh | 033370/033404 | No Signature: remote | |
|
W 42596
|
Onsite |
Morrico Equipment Emmanuel Dano Work Requested: by: Emmanuel Dano Setup Yealink IP Phone |
04/09/2026 09:30 am |
Kevin Hsueh | 033397 | With Customer Signature | |
|
W 42592
|
Remote |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Nel reported outbound emails are all bouncing back |
04/08/2026 08:30 am |
Kevin Hsueh | 033395 | No Signature: Remote Support | |
|
W 42589
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Troubleshoot Caller ID issues when using new GTA Digital Trunk |
04/07/2026 09:30 am |
Kevin Hsueh | 033396 | With Customer Signature | |
|
W 42586
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Manny Murciano Setup new pc for Mar |
04/06/2026 02:00 pm |
Chu Hsieh | 033393 | With Customer Signature | |
|
W 42578
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Onsite to assist GTA with their analog line conversion to digital for 3CX. |
03/31/2026 09:30 am |
Kevin Hsueh | 033392 | With Customer Signature | |
|
W 42574
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Setup new workstation for Nel |
03/30/2026 09:00 am |
Kevin Hsueh | 033391 | With Customer Signature | |
|
W 42566
Ref/PO#1018835 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Store #1902, replace PIN Pad at Register 13. |
03/25/2026 10:00 am |
Sean Bacani | 033389 | No Signature: - Customer Signed Work Order and Chain of Custody Form. | |
|
W 42547
|
Service Contract Inhouse |
Guam Memorial Park Jor-El Williams Work Requested: by: Jor-El Williams Issues with loading. Informed Kevin via text |
03/18/2026 02:24 pm |
Kevin Hsueh | 033324 |
No Signature: Remote Support
Signature for Later: |
|
|
W 42527
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Setup New Workstations |
03/10/2026 09:30 am |
Kevin Hsueh | 033354 | With Customer Signature | |
|
W 42521
|
Onsite |
Law Office of Daniel J. Berman Christine Pangelinan Work Requested: by: Christine Pangelinan Troubleshoot various issues |
03/06/2026 10:30 am |
Kevin Hsueh | 033350 | With Customer Signature | |
|
W 42507
|
Onsite |
St. Lucy's Eye Clinic Teressa Leon Guerrero Work Requested: by: Teressa Leon Guerrero Deliver and setup laptop |
03/02/2026 09:00 am |
Kevin Hsueh | 033347 | With Customer Signature | |
|
W 42504
Ref/PO#1016955 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Service Call #: 1016955, Ross Store #1902. Replace PIN Pad at Register 10. |
02/27/2026 10:00 am |
Sean Bacani | 033336 | No Signature: - Customer Signed Work Order and Chain of Custody Form | |
|
W 42502
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot various issues |
02/26/2026 09:00 am |
Kevin Hsueh | 033333 | With Customer Signature | |
|
W 42498
|
Onsite |
J&B Modern Tech Hannah Bangayan Work Requested: by: Hannah Bangayan Troubleshoot network |
02/25/2026 09:30 am |
Kevin Hsueh | 033331 | With Customer Signature | |
|
W 42481
|
Onsite |
Law Office of Daniel J. Berman Christine Pangelinan Work Requested: by: Christine Pangelinan Troubleshoot Various Issues |
02/18/2026 10:00 am |
Kevin Hsueh | 033317 | With Customer Signature | |
|
W 42478
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis Deliver and setup Dr. D workstation. Deliver and setup WD Cloud. |
02/17/2026 09:00 am |
Kevin Hsueh | 033316 | With Customer Signature | |
|
W 42473
|
Inhouse |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis Reprep Lenovo Server |
02/09/2026 08:30 am |
Kevin Hsueh | 033311 | No Signature: Remote Support | |
|
W 42469
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis Deliver and setup Server. |
02/11/2026 09:00 am |
Kevin Hsueh | 033309 | With Customer Signature | |
|
W 42467
|
Inhouse |
Money Resources, Inc. Carl Peterson Work Requested: by: Carl Peterson Troubleshoot computer. Screen turned black and message popped up. |
02/10/2026 04:33 pm |
Kevin Hsueh | 033315 | With Customer Signature | |
|
W 42460
Ref/PO#1015050 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Service Call: 1015050 - Ross Store #1902 - Replace PIN Pad at Register 4. |
02/06/2026 09:00 am |
Sean Bacani | 033307 | No Signature: - Customer signed Level 10 Work Order and Chain of Custody Form. | |
|
W 42458
|
Inhouse |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Per Francine, Ethen Meno needs to be able to sign into the Dell Laptop. You can call her if any questions 898-1022. |
02/06/2026 01:18 pm |
Kevin Hsueh | 033310 | With Customer Signature | |
|
W 42457
|
Onsite |
J&B Modern Tech Hannah Bangayan Work Requested: by: Hannah Bangayan Troubleshoot QuickBooks |
02/06/2026 09:00 am |
Kevin Hsueh | 033306 | With Customer Signature | |
|
W 42437
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Backup TSawyer@ambyth.com. Terminate after backup of mailbox |
01/30/2026 02:00 pm |
Kevin Hsueh | 033296 | No Signature: Remote Support | |
|
W 42428
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis Troubleshoot Server and network |
01/26/2026 01:30 pm |
Kevin Hsueh | 033295 |
No Signature: Remote Support
Signature for Later: |
|
|
W 42425
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot Executive Office Network |
01/29/2026 02:00 pm |
Kevin Hsueh | 033294 | With Customer Signature | |
|
W 42424
|
Onsite |
HSE Pacific Mary P. Rhodes Work Requested: by: Mary P. Rhodes Troubleshoot various laptop issues |
01/26/2026 09:30 am |
Kevin Hsueh | 033290 | With Customer Signature | |
|
W 42420
Ref/PO#18277428 |
Onsite |
Field Nation Pivital Solutions Work Requested: by: Pivital Solutions Scope Of Work: Was able to get the Sim active with T-Mobile but the CP isn't coming online. Will need to Configure the CP |
01/16/2026 09:00 am |
Kevin Hsueh | 033279 | No Signature: Field Nation | |
|
W 42414
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Simon and Mar having Outlook issues with their pc |
01/21/2026 10:15 am |
Chu Hsieh | 033293 | With Customer Signature | |
|
W 42412
|
Inhouse |
Torgun Smith Torgun Smith Work Requested: by: Torgun Smith Troubleshoot laptop. It does not hold a charge and it does not work when it is plugged in. |
01/20/2026 01:00 pm |
Kevin Hsueh | 033278 |
No Signature: Remote Support
Signature for Later: Customer to pick up |
|
|
W 42409
|
Remote |
Robert J. Yang D.M.D., P.C. Audrey Kate Pontillas Work Requested: by: Audrey Kate Pontillas Check Server Backup NAS |
01/16/2026 02:00 pm |
Kevin Hsueh | 033275 | No Signature: Remote Support | |
|
W 42408
Ref/PO#18277428 |
Onsite |
Field Nation Pivital Solutions Work Requested: by: Pivital Solutions Scope Of Work: Was able to get the Sim active with T-Mobile but the CP isn't coming online. Will need to Configure the CP before it will work. SN of the new CP is MM251600003484 |
01/16/2026 09:00 am |
Kevin Hsueh | 033332 | No Signature: Field Nation | |
|
W 42407
Ref/PO#1012179 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Ross Store #2336 - Service Call: 1012179 - Replace PIN Pad at Register 4. |
01/16/2026 10:00 am |
Sean Bacani | 033274 | No Signature: - Customer signed Level 10 Work Order and Chain of Custody form. | |
|
W 42397
|
Inhouse |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte 1. If possible to extract the data from laptop hard drive and put it on an external hard drive. 2. Windows needs to be reinstalled. |
01/07/2026 08:07 am |
Kevin Hsueh | 033267 | With Customer Signature | |
|
W 42396
|
Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Onsite to assist with new firewall install |
12/31/2025 09:00 am |
Kevin Hsueh | 033255 | With Customer Signature | |
|
W 42393
|
Onsite |
J&B Modern Tech Hannah Bangayan Work Requested: by: Hannah Bangayan Quickbooks Update |
12/30/2025 09:30 am |
Kevin Hsueh | 033254 | With Customer Signature | |
|
W 42386
|
Onsite |
Department of Land Management Kyle Meno Work Requested: by: Kyle Meno Troubleshoot IP Phone issue at DPW One Stop Center |
12/16/2025 02:00 pm |
Kevin Hsueh | 033238 | With Customer Signature | |
|
W 42385
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Work with Dentrix support to troubleshoot various issues related to new Dentrix Version |
12/16/2025 09:00 am |
Kevin Hsueh | 033242 | With Customer Signature | |
|
W 42384
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Front Desk Workstation (Ext. 308) MS Office Issues |
12/15/2025 09:30 am |
Kevin Hsueh | 033237 | No Signature: Remote Support | |
|
W 42375
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Front Office workstation MS Office issue |
12/11/2025 10:00 am |
Kevin Hsueh | 033231 | With Customer Signature | |
|
W 42372
|
Emergency Remote |
Title Guaranty of Guam Jonathan Bondoc Work Requested: by: Jonathan Bondoc 3CX crashed. Troubleshoot/resolve |
12/09/2025 10:30 am |
Kevin Hsueh | 033229 | No Signature: Remote Support | |
|
W 42368
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Export Mailboxes for JMartinezJMC, JValadezJMC, RCruzJMC, and ZBarcinasJMC. |
12/08/2025 09:30 am |
Kevin Hsueh | 033228 | With Customer Signature | |
|
W 42367
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Onsite to assist with issues related to Dentrix migration/upgrade |
12/08/2025 08:30 am |
Kevin Hsueh | 033230 |
No Signature: Remote Support
Signature for Later: |
|
|
W 42365
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Dentrix Migration and Upgrade |
12/05/2025 09:00 am |
Kevin Hsueh | 033206/033227 | No Signature: Linda not onsite | |
|
W 42360
|
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market ID 9194610072 at Navy Federal |
12/01/2025 02:00 pm |
Kevin Hsueh | 033225 | No Signature: Work Market | |
|
W 42350
|
Onsite |
Field Nation Pivital Solutions Work Requested: by: Pivital Solutions Field Nation Ticket #18192702 at Navy Federal |
11/25/2025 09:00 am |
Kevin Hsueh | 033211 | No Signature: Field Nation Service | |
|
W 42348
|
Remote |
Morrison, Allan Allan Morrison Work Requested: by: Allan Morrison Allan unable to connect to internet since yesterday. |
11/24/2025 10:15 am |
Chu Hsieh | 033200 | No Signature: remote service | |
|
W 42347
|
After Hours Onsite |
Morrico Equipment Emmanuel Dano Work Requested: by: Emmanuel Dano Onsite to assist with 3CX LAN change/update |
11/24/2025 07:00 am |
Kevin Hsueh | 033197 | With Customer Signature | |
|
W 42346
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks - Troubleshoot Receptionist workstation. - Setup 4 external HDD for backup. |
11/21/2025 02:00 pm |
Sean Bacani | 033196 | With Customer Signature | |
|
W 42344
Ref/PO#1006336 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Verifone Debit Pad Replacement at Register 4. - Ross Store #2336, Hagatna. |
11/21/2025 10:00 am |
Sean Bacani | 033195 | No Signature: - Customer signed Level 10 Work Order and Custody Form. | |
|
W 42340
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Setup Michael's new laptop |
11/24/2025 10:00 am |
Kevin Hsueh | 033199 | With Customer Signature | |
|
W 42339
|
Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino - Create accounts for Samantha Muna - Setup laptop for Samantha Muna to access. |
11/20/2025 09:00 am |
Sean Bacani | 033194 | With Customer Signature | |
|
W 42338
|
Inhouse |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: by: Chona Cabedo Troubleshoot emails. See Mark’s note. |
11/19/2025 02:39 pm |
Kevin Hsueh | 033210 | With Customer Signature | |
|
W 42334
|
Remote |
Morrison, Allan Allan Morrison Work Requested: by: Allan Morrison All outgoing emails are being marked as spam by hosted Exchange server |
11/17/2025 10:00 am |
Chu Hsieh | 033189 | No Signature: remote | |
|
W 42325
|
Onsite |
Field Nation Pivital Solutions Work Requested: by: Pivital Solutions Field Nation Ticket# 18095570 at Navy Federal |
11/12/2025 09:00 am |
Kevin Hsueh | 033182 | No Signature: Field Nation | |
|
W 42322
|
Inhouse |
Frances Mantanona Frances Mantanona Work Requested: by: Frances Mantanona - Upgrade laptop to Windows 11. |
11/11/2025 10:30 am |
Sean Bacani | 033179 | With Customer Signature | |
|
W 42314
|
Onsite |
Morrico Equipment Emmanuel Dano Work Requested: by: Emmanuel Dano • IT Admin 3CX Refresher Training • Voice Over Update / Check Location of files • Active Phones Review (Extension) • Check Ghost Numbers if configured: o 671 647 4017 (Multiline / Directory Non-Publishing) o 671 649 1947 (Multiline) o 671 649 5921 (Single Line / IW Simple IW Maintenance per Line) o 671 649 7924 (Multiline / Directory Non-Publishing |
11/05/2025 02:00 pm |
Kevin Hsueh | 033174 | With Customer Signature | |
|
W 42310
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky - IT Counseling and Witness for Jon Visosky. |
11/04/2025 01:30 pm |
Sean Bacani | 033147/033177 | With Customer Signature | |
|
W 42309
|
Onsite |
Guam Dry Cleaners Manny Murciano Work Requested: by: Manny Murciano - Troubleshoot printer issues. |
11/03/2025 01:30 pm |
Sean Bacani | 033173 | With Customer Signature | |
|
W 42304
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Lindy deleted files from server that needs to be restore from backup |
10/30/2025 02:45 pm |
Chu Hsieh | 033161 | No Signature: remote | |
|
W 42299
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz emails from partnerfederation@aflac.com are not being received. |
10/29/2025 10:00 am |
Kevin Hsueh | 033157 | No Signature: Remote Support | |
|
W 42294
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot various issues at GHRA |
10/27/2025 01:29 pm |
Kevin Hsueh | 033152 | With Customer Signature | |
|
W 42291
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Troubleshoot Laptop |
10/27/2025 09:30 am |
Kevin Hsueh | 033151 | With Customer Signature | |
|
W 42290
|
Remote |
Morrison, Allan Allan Morrison Work Requested: by: Allan Morrison Remote service request. Outlook not opening on laptop |
10/24/2025 01:30 pm |
Chu Hsieh | 033139 | No Signature: remote support | |
|
W 42289
Ref/PO#17625350 |
Service Contract Onsite |
Field Nation Pivital Solutions Work Requested: by: Pivital Solutions Field Nation Service# 17625350 at Navy Federal to replace Cradlepoint and SIM Card |
10/24/2025 08:30 am |
Kevin Hsueh | 033138 | No Signature: Field Nation | |
|
W 42279
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Terminate newly ran line for ICC Fax. |
10/21/2025 09:30 am |
Sean Bacani | 033133 | With Customer Signature | |
|
W 42277
|
Inhouse |
Marks, Robert Robert Marks Work Requested: by: Robert Marks Troubleshoot laptop. Keyboard is not working. Customer said wife might have spilt liquid on it. |
10/20/2025 02:06 pm |
Sean Bacani | 033132 | With Customer Signature | |
|
W 42276
|
Remote |
Title Guaranty of Guam Jonathan Bondoc Work Requested: by: Jonathan Bondoc 3CX crashed. Calls down. |
10/20/2025 12:00 pm |
Kevin Hsueh | 033131 | No Signature: Remote Support | |
|
W 42269
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: by: Ginger Yu - Deliver and setup new SonicWALL TZ380. |
10/15/2025 09:30 am |
Sean Bacani | 033124 | With Customer Signature | |
|
W 42265
|
Remote |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Digital Signage Content - Create a homepage to display the events/programs or what is the purpose of the kiosk - Transfer all existing files into a 2024 subfolder - Create a 2025 subfolder replicating the 2024 Awards layout but update content with the links Katee provided for : - Golden Latte Award - HERO Award - Transfer all existing files under “Housekeeping Awards†into a 2024 subfolder - Create a 2025 subfolder replicating the layout but update content with the links Katee provided for : Housekeeping Awards - Create the files using the template of their digital signage - Upload created contents for 2025 to their virtubox account and push it on their digital signage |
10/06/2025 08:00 am |
Rico Littawa | 033126 |
No Signature: Remote Support
Signature for Later: |
|
|
W 42264
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell troubleshoot incoming emails from sisfirst.com being marked as spam |
10/10/2025 02:30 pm |
Chu Hsieh | 033118 | No Signature: remote | |
|
W 42260
|
Remote |
G4S Security Services (Guam) Inc Dwight Martin Work Requested: by: Dwight Martin Configure - Distinctive Ringtones for Inbound Calls to Ring Group 8000 or Call Queue 8009: o Set up Inbound Rules to assign unique ringtones based on Caller ID:  Management Calls: E.g., 6714884484, 6714868230 , use a triple ring  Elevator Emergency Call Center: E.g., 6716462072, 6716462073 use a double ring  Labeling these caller ID numbers such as Manager, BOG, BOH, FHP, etc. The following number will need to be added to the ring type for elevators is P&B elevator number 671-735-7830. |
10/14/2025 11:00 am |
Kevin Hsueh | 033120 | No Signature: Remote Support | |
|
W 42258
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell - Toned and Traced Cable from ICC to Electrical Room, and to Server room. - Cable from server room to Electrical room, trace OK. - Electrical Room to ICC untraceable, possible cut or short in the Cable. - Need 180FT of new cable to replace the old one. |
10/07/2025 02:00 pm |
Sean Bacani | 033076/033117 | No Signature: - As per Chu, he will override. | |
|
W 42252
|
Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino - Setup workstation/laptop for new employee Bao Starr. |
10/06/2025 09:00 am |
Sean Bacani | 033111 | With Customer Signature | |
|
W 42250
Ref/PO#1001723 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Replace PIN Pad at Register 23, tap function not working. - Service Call: 1001723 - Ross Store #497 |
10/03/2025 10:00 am |
Sean Bacani | 033107 | No Signature: - Customer signed Level 10 Work Order and Chain of Custody Form. | |
|
W 42242
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: by: Gene Bangayan - Reinitialize SSL Certificate key. |
09/30/2025 02:30 pm |
Sean Bacani | 033103 | With Customer Signature | |
|
W 42236
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Tone and trace fax lines. |
09/29/2025 10:30 am |
Kevin Hsueh | 033001/033088 | With Customer Signature | |
|
W 42235
|
Onsite |
Domino's Pizza of Guam Dane Taitano Work Requested: by: Dane Taitano Troubleshoot Patton Gateway |
09/29/2025 09:00 am |
Kevin Hsueh | 033087 | With Customer Signature | |
|
W 42234
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: by: Gene Bangayan - Troubleshoot Gene Banagayan email issues. |
09/26/2025 01:30 pm |
Sean Bacani | 033086 | With Customer Signature | |
|
W 42228
|
Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino - Continue the setup of the 3 new dell workstation laptops. |
09/25/2025 01:30 pm |
Sean Bacani | 033085 | With Customer Signature | |
|
W 42227
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Per Rikka: Backup Lou Garcia (LGarcia@ambyth.com) mailbox. Teminate LGarcia@ambyth.com on October 1, 2025. |
09/25/2025 09:00 am |
Kevin Hsueh | 033084 | No Signature: Remote Support | |
|
W 42225
|
Onsite |
Royal Orchid Guam Michelle Marcelino Work Requested: by: Michelle Marcelino - Continue Setup of the housekeeping office new mini workstation pc. |
09/25/2025 09:00 am |
Sean Bacani | 033083 | With Customer Signature | |
|
W 42224
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Check VPN Tunnel advanced settings per SonicWALL Tier 2 support update. |
09/25/2025 08:00 am |
Kevin Hsueh | 033082 | No Signature: Remote Support | |
|
W 42223
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel check sonicwall vpn. docomo saipan advised no blocking in place |
09/24/2025 03:30 pm |
Kevin Hsueh | 033081 | No Signature: Remote Support | |
|
W 42222
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Per Gail, Docomo Saipan requested to reboot Saipan Firewall |
09/24/2025 03:00 pm |
Kevin Hsueh | 033071 | No Signature: Remote Support | |
|
W 42219
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Gail reported Subic unable to access Saipan network |
09/24/2025 10:30 am |
Kevin Hsueh | 033070 | No Signature: Remote Support | |
|
W 42217
|
Onsite |
Royal Orchid Guam Michelle Marcelino Work Requested: by: Michelle Marcelino - Setup workstation at Royal Orchid House Keeping office. - POC is Michelle Marcelino. |
09/23/2025 01:30 pm |
Sean Bacani | 033064 | With Customer Signature | |
|
W 42216
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Continue with file transfer from old to new laptop |
09/23/2025 10:00 am |
Chu Hsieh | 033063 | With Customer Signature | |
|
W 42214
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Deliver and setup Dell workstation for Accounting (ACCPAC) |
09/23/2025 03:30 pm |
Sean Bacani | 033066 | With Customer Signature | |
|
W 42213
|
Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino - Deliver and setup 3 new Dell Laptops. |
09/23/2025 09:00 am |
Sean Bacani | 033062 | With Customer Signature | |
|
W 42212
|
Inhouse |
Guam Memorial Park Jor-El Williams Work Requested: by: Jor-El Williams Quickbooks information is missing. Troubleshoot AVG as it may be causing issues with his internet connection. |
09/22/2025 10:35 am |
Kevin Hsueh | 033068 | With Customer Signature | |
|
W 42205
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Update email distribution groups using updated listing from Gail. Unassign MS Office 365 licenses for Jefferson Garcia, Natasha Vitug, and Katherine David. |
09/19/2025 01:00 pm |
Kevin Hsueh | 033065 | No Signature: Remote Support | |
|
W 42203
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Set half day holiday hours for 9/19/2025. Rename Extension 270 to Michael Anthony Leon Guerrero. Create new extension 530 for Esther Cruz and provision IP Phone (MAC: 44:DB:D2:73:55:AA) |
09/19/2025 10:30 am |
Kevin Hsueh | 033059 | No Signature: Remote Support | |
|
W 42199
|
Inhouse |
Best Wash & Dry Steve Dormer Work Requested: by: Steve Dormer Emails are not coming in - speedqueenguam.com |
09/18/2025 12:53 pm |
Kevin Hsueh | 033061 | With Customer Signature | |
|
W 42195
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio 1. Troubleshoot Benny’s workstation. -MS Office Issue -Setup Microsoft Chinese Language Pack 2. Troubleshoot Accounting Workstation -Workstation does not turn on. |
09/17/2025 09:30 am |
Sean Bacani | 033056 | With Customer Signature | |
|
W 42194
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez setup new laptop for simon |
09/16/2025 01:30 pm |
Chu Hsieh | 033054 | With Customer Signature | |
|
W 42187
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Transferring files to Dropbox for cloud services from the public drive. Change out email profile for Dropbox. Troubleshoot Issues with settings on GHRA phone - icloud. Review adobe services because I signed up for five devices and would like to combine plans before renewing the expensive iCloud all apps service |
09/17/2025 09:00 am |
Kevin Hsueh | 033055 | With Customer Signature | |
|
W 42186
|
Inhouse |
Royal Orchid Guam Michelle Marcelino Work Requested: by: Michelle Marcelino Instructions provided via email |
09/15/2025 04:15 pm |
Sean Bacani | 033053 | No Signature: - Inhouse service, customer will sign a new work order upon delivery and continued setup of the new mini workstation PC. | |
|
W 42179
Ref/PO#4019258502 |
Onsite |
Hemmersbach Hemmersbach Hemmersbach Work Requested: by: Hemmersbach Hemmersbach Hemmersbach Ticket# 4019258502 at Triple M Consulting to install new Systemboard on Lenovo M70q (S/N: MZ013TQ4). |
09/12/2025 09:30 am |
Kevin Hsueh | 033046 | With Customer Signature | |
|
W 42178
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Check Ricky’s workstation Date & Time issues. |
09/11/2025 11:00 am |
Sean Bacani | 033043 | With Customer Signature | |
|
W 42177
|
Onsite |
Opottunidat Brian Mafnas Work Requested: by: Brian Mafnas Troubleshoot Promethean ActivPanel Nickel 75†– SN: 65W26-J7HL1N0120263. Customer advised that the panel does not turn on. |
09/11/2025 09:30 am |
Kevin Hsueh | 033044 | With Customer Signature | |
|
W 42175
|
Onsite |
Morrison, Ross Ross Morrison Work Requested: by: Ross Morrison Printing and other issues |
09/09/2025 05:00 pm |
Chu Hsieh | 033041 | With Customer Signature | |
|
W 42170
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Roxanne/Agnes reported backups failing |
09/08/2025 04:00 pm |
Chu Hsieh | 033000/033042 | No Signature: remote | |
|
W 42167
|
Remote |
Mair, June June Mair Work Requested: by: June Mair Export JMair@mmstlaw.com and DMair@mmstlaw.com mailbox from Intermedia then terminate service and forward future emails to a gmail account. |
09/09/2025 10:00 am |
Chu Hsieh | 033045 | No Signature: remote | |
|
W 42160
|
Inhouse |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Perform initial setup of 3 new Dell Inspiron 15 3520 |
09/05/2025 04:33 pm |
Sean Bacani | 033040 |
No Signature: Remote Support
Signature for Later: - Customer will sign a new Work Order upon delivery and continuation of the setup onsite. |
|
|
W 42148
|
Onsite |
Sono Felice Country Club Guam Valerie Camacho Work Requested: by: Valerie Camacho Troubleshoot 3CX IP Phone Registration issues |
09/03/2025 09:30 am |
Kevin Hsueh | 033031 | With Customer Signature | |
|
W 42146
Ref/PO#999535 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Service ID: 999535, Ross Store #497. REVISIT, Verifone Debit Pad Replacement Reg 5. |
09/02/2025 02:00 pm |
Sean Bacani | 033030 | No Signature: - Customer signed Level 10 Word Order. | |
|
W 42143
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: by: MIchael Louboutin Troubleshoot signage screens. No image |
08/29/2025 10:30 am |
Kevin Hsueh | 033020 | With Customer Signature | |
|
W 42142
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama - Troubleshooted Jacob's Mac PC. Reverted outlook to legacy version. Advised him that he should upgrade his Mac due to limited storage space. - Troubleshooted Marlon's Mac PC. Reverted outlook to legacy version. Installed printer driver and assigned his accounting code. Test print OK. |
08/29/2025 09:30 am |
Sean Bacani | 033019 | With Customer Signature | |
|
W 42140
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: by: Raquel Brion - Deliver and continue the setup of Rose's mini workstation PC. - Verify functionality of all connected devices and programs. |
08/28/2025 02:00 pm |
Sean Bacani | 033018 | With Customer Signature | |
|
W 42139
Ref/PO#998086 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Verifone Debit Pad Replacement Reg 5 - Ross Store #497, Tamuning, GU |
08/28/2025 09:00 am |
Sean Bacani | 033017 | No Signature: - Level10 rescheduled work order to 02SEP2025 due to PIN pad misplaced. | |
|
W 42136
|
Service Contract Inhouse |
Micronesian Divers Association Raquel Brion Work Requested: by: Raquel Brion - Bring in Rose's workstation PC to prepare for in-house service. Clone the drive, install a new NVME SSD to replace the defective one, then upgrade the OS to Windows 11 Pro. |
08/27/2025 02:00 pm |
Sean Bacani | 033016 | With Customer Signature | |
|
W 42134
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Xerox installed new printer. New printer needs to be installed on workstations |
08/26/2025 01:30 pm |
Sean Bacani | 033015 | With Customer Signature | |
|
W 42133
|
Inhouse |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Troubleshoot laptop.. |
08/26/2025 10:50 am |
Kevin Hsueh | 033014 | With Customer Signature | |
|
W 42130
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Troubleshoot Dong’s workstation Nitro PDF/Adobe Acrobat issue. |
08/25/2025 02:30 pm |
Sean Bacani | 032932/033011 | With Customer Signature | |
|
W 42129
Ref/PO#9038648433 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market ID# 9038648433 at Navy Federal Credit Union |
08/25/2025 08:00 am |
Kevin Hsueh | 033008 | No Signature: Work Market Service | |
|
W 42126
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Lucy workstation |
08/22/2025 09:00 am |
Kevin Hsueh | 032994 | With Customer Signature | |
|
W 42118
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Mar's PC has issues |
08/19/2025 01:30 pm |
Chu Hsieh | 032991 | With Customer Signature | |
|
W 42117
|
Onsite |
Harvest Christian Academy Titus Baugus Work Requested: by: Titus Baugus Troubleshoot 3CX Version 20 System Owner Extension lost access issue |
08/19/2025 03:00 pm |
Kevin Hsueh | 032993 | With Customer Signature | |
|
W 42111
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Terrence Brooks Work Requested: by: Terrence Brooks Reconfigure Terry's email (TMB@guamlaw.net) on Terry's mobile phone |
08/14/2025 02:00 pm |
Sean Bacani | 032988 | With Customer Signature | |
|
W 42107
|
Remote |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Prepare requested documents from MP Solutions Group for JMC CMMC |
08/13/2025 10:00 am |
Kevin Hsueh | 033036 | With Customer Signature | |
|
W 42105
|
Onsite |
J&B Modern Tech Hannah Bangayan Work Requested: by: Hannah Bangayan - Deliver and set up the 3 workstation PCs and add them to their company domain. - Restore backed up files. |
08/13/2025 09:30 am |
Sean Bacani | 032983 | With Customer Signature | |
|
W 42104
|
Inhouse |
J&B Modern Tech Hannah Bangayan Work Requested: by: Hannah Bangayan - Backup User Profile Data and OneDrive Files of 3 workstation PCs. - Add them to their company domain. |
08/12/2025 01:30 pm |
Sean Bacani | 032982 | With Customer Signature | |
|
W 42102
|
Onsite |
J&B Modern Tech Hannah Bangayan Work Requested: by: Hannah Bangayan Setup new workstations |
08/12/2025 09:00 am |
Sean Bacani | 032981 | With Customer Signature | |
|
W 42097
|
Onsite |
St. Lucy's Eye Clinic Teressa Leon Guerrero Work Requested: by: Teressa Leon Guerrero - Deliver and set up Dell AIO workstation PC. |
08/08/2025 02:00 pm |
Sean Bacani | 032978 | With Customer Signature | |
|
W 42096
|
Onsite |
Guam Orthopaedic Clinic Ruben P. Arafiles, M.D. Work Requested: by: Ruben P. Arafiles, M.D. - Deliver Acer AIO Workstation PC and set up for Wi-Fi access. - POC: Esther 671-788-7239 |
08/08/2025 09:30 am |
Sean Bacani | 032977 | With Customer Signature | |
|
W 42095
|
Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Setup Canon MFP to scan to network share drive. Take Inventory of all equipment for CMMC. |
08/07/2025 02:00 pm |
Sean Bacani | 032975 | With Customer Signature | |
|
W 42090
|
Onsite |
J&B Modern Tech Hannah Bangayan Work Requested: by: Hannah Bangayan Setup new email account for new employee |
08/06/2025 10:00 am |
Kevin Hsueh | 032971 | With Customer Signature | |
|
W 42088
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks - Backup current user profile data to prepare system for Windows 11 upgrade. - Upgrade workstation from Windows 10 to 11, 24H2. |
08/06/2025 09:00 am |
Sean Bacani | 032933/032972 | With Customer Signature | |
|
W 42084
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Pull RAM from old workstations (recently replaced with new workstations) and install components on Janeisha's workstation |
08/05/2025 01:30 pm |
Kevin Hsueh | 032969 | With Customer Signature | |
|
W 42082
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Setup new workstation for Agnes |
08/04/2025 01:30 pm |
Kevin Hsueh | 032968 | With Customer Signature | |
|
W 42079
|
Inhouse |
Royal Orchid Guam Ronald Su Work Requested: by: Ronald Su Setup Mini PC. Deliver and setup onsite for Mitch |
08/01/2025 03:00 pm |
Kevin Hsueh | 032967 | With Customer Signature | |
|
W 42075
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Setup new employee profile |
07/31/2025 02:00 pm |
Kevin Hsueh | 032953 | With Customer Signature | |
|
W 42071
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot CloudCFO VPN and RDP access. Check Michael's workstation. |
07/31/2025 10:00 am |
Kevin Hsueh | 032952 | With Customer Signature | |
|
W 42070
|
Inhouse |
Guam Orthopaedic Clinic Ruben P. Arafiles, M.D. Work Requested: by: Ruben P. Arafiles, M.D. - Disassemble AIO PC to pull out the HDD in preparation for data recovery. - Recover HDD data. |
07/30/2025 03:00 pm |
Sean Bacani | 032954 | No Signature: - Tech Kevin will be taking over for additional setups required. Advised to close out WO. | |
|
W 42069
|
Onsite |
Guam Orthopaedic Clinic Ruben P. Arafiles, M.D. Work Requested: by: Ruben P. Arafiles, M.D. - Check Guam Orthopaedic Clinic workstation. |
07/30/2025 02:00 pm |
Sean Bacani | 032949 | With Customer Signature | |
|
W 42068
Ref/PO#995804 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Level 10 Service #995804 at Ross Store #2336. For replacing Register 7 UPS with a new APC BK350/BE600M1. |
07/30/2025 10:00 am |
Sean Bacani | 032947 | No Signature: - Customer signed Level 10 Work Order | |
|
W 42067
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Setup 5 new Lenovo Workstation |
07/30/2025 10:00 am |
Kevin Hsueh | 032948 | With Customer Signature | |
|
W 42064
Ref/PO#995573 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Level 10 Service at Ross Store #1902, for replacing PIN Pad on Register 7. |
07/29/2025 10:00 am |
Sean Bacani | 032945 | No Signature: - Customer signed Level 10 Work Order and Custody Form. | |
|
W 42059
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Chona report Execution Exception error on TRMASRV backup. |
07/25/2025 10:45 am |
Chu Hsieh | 032943 | No Signature: remote | |
|
W 42056
|
Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino - Setup 2 new employee profile and email. Setup profile and email on workstations. - Diana Leon Guerrero will need to be added to the AR email distro and Soledad Tudela will need to be added to the AP email distro. As for network share drive access, please provide the two the same network access as Stacey Nanpei. - In addition, may I request a listing of who has access to each shared drive folders. - Please also include an updated listing of all email distro groups and advise if the email below is still active. jmcdispatch@mcpgroupgu.com |
07/24/2025 09:30 am |
Sean Bacani | 032942 | With Customer Signature | |
|
W 42049
|
Remote |
Kloppenburg Judy Aguigui Work Requested: by: Judy Aguigui Check IP Phone for Extension 208. Per Judy, IP Phone was moved to another desk and now shows no service |
07/23/2025 02:30 pm |
Kevin Hsueh | 032927 | No Signature: Remote Support | |
|
W 42048
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot Email Issue |
07/23/2025 01:00 pm |
Kevin Hsueh | 032924 | With Customer Signature | |
|
W 42046
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Reprep Terry's Workstation |
07/23/2025 09:30 am |
Kevin Hsueh | 032930 | With Customer Signature | |
|
W 42044
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Terry's pc crashing |
07/22/2025 01:15 pm |
Chu Hsieh | 032923 | With Customer Signature | |
|
W 42039
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot Terry's workstation. Per Lisa, workstation is freezing. |
07/17/2025 02:00 pm |
Sean Bacani | 032920 | With Customer Signature | |
|
W 42035
|
Onsite |
Guam Insurance Adjusters Wendy Bagiac Work Requested: by: Wendy Bagiac Printing issues |
07/16/2025 01:30 pm |
Unassigned | 032919 | With Customer Signature | |
|
W 42031
Ref/PO#993052 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 993052 at Ross#2336 (Hagatna) |
07/15/2025 10:00 am |
Sean Bacani | 032914 | No Signature: - Customer signed Level 10 Work Order. | |
|
W 42030
|
Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Setup QuickBooks MS Outlook Integration. |
07/14/2025 02:00 pm |
Kevin Hsueh | 032613 | With Customer Signature | |
|
W 42018
|
Inhouse |
Royal Orchid Guam Ronald Su Work Requested: by: Ronald Su Setup ASUS Zen-WiFi XD5 Mesh Routers |
07/08/2025 09:00 am |
Kevin Hsueh | 032910 | With Customer Signature | |
|
W 42010
Ref/PO#992329 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 992329 at Ross# 1902 to replace pin pad on register 7 |
07/08/2025 09:30 am |
Sean Bacani | 032903 | No Signature: Predefined Work Order from Level 10. | |
|
W 42001
|
Onsite |
Wise Owl Animal Care Alexander Ulloa Work Requested: by: Alexander Ulloa Relocate Internet Portal to 2nd floor. |
07/01/2025 02:00 pm |
Sean Bacani | 032893 | With Customer Signature | |
|
W 42000
|
Remote |
Morrico Equipment Danilo Guzarem Work Requested: by: Danilo Guzarem Update 3CX Extension 190 to show Lydia Reyes. |
07/01/2025 10:30 am |
Kevin Hsueh | 032892 | No Signature: Remote Support: Danilo Guzarem | |
|
W 41999
|
Remote |
Title Guaranty of Guam Jonathan Bondoc Work Requested: by: Jonathan Bondoc 3CX Services not starting. 3CX able to make outbound calls but unable to receive inbound calls |
07/01/2025 08:00 am |
Kevin Hsueh | 032891 | No Signature: Remote Support: Jonathan Bondoc | |
|
W 41997
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Export mailbox LArmamentoJMC@mcpgroupgu.com |
06/30/2025 02:30 pm |
Kevin Hsueh | 032912 | No Signature: Remote Support | |
|
W 41996
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Ambyth Shipping Micronesia: Basic NIST SP 800-171 DoD Assessment |
06/30/2025 08:00 am |
Kevin Hsueh | 032882 | No Signature: Remote Support | |
|
W 41994
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Setup new employee, Cheryleah Rengulbai Rome, user profile on workstation in Logistics Office. |
06/30/2025 09:30 am |
Sean Bacani | 032881 | With Customer Signature | |
|
W 41991
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Deploy new Lenovo Workstation to TRMA Staff |
06/27/2025 09:30 am |
Sean Bacani | 032879 | With Customer Signature | |
|
W 41989
|
Remote |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Work with Joana from CloudCFO to troubleshoot VPN access and RDP access. |
06/26/2025 10:30 am |
Kevin Hsueh | 032876 | No Signature: Remote Support | |
|
W 41988
|
Onsite |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Kent Hsieh Deliver and setup Reolink Cameras at KHLG Field Office |
06/25/2025 01:30 pm |
Sean Bacani | 032874 |
No Signature: Remote Support
Signature for Later: |
|
|
W 41987
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: by: Ginger Yu Work with Docomo Techs to troubleshoot slow internet speed. Possible MTU value issue. |
06/24/2025 02:00 pm |
Kevin Hsueh | 032858 | With Customer Signature | |
|
W 41986
|
Onsite |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Kent Hsieh Install PTZ Camera at KHLG Field Office |
06/18/2025 09:00 am |
Kevin Hsueh | 032872 |
No Signature: Remote Support
Signature for Later: |
|
|
W 41985
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Work with PC Law support on various PC Law issues. Setup 1 new workstation for Terry. |
06/24/2025 09:00 am |
Sean Bacani | 032857 | With Customer Signature | |
|
W 41982
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup Jennifer Fernandez (Subic) workstation and Saipan RDP access. |
06/23/2025 10:30 am |
Kevin Hsueh | 032871 | No Signature: Remote Support | |
|
W 41980
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Backup JDyJMC@mcpgroupgu.com email mailbox. Terminate JDyJMC@mcpgroupgu.com at the end of the month per Francene Paulino request. |
06/23/2025 10:00 am |
Kevin Hsueh | 032878 | With Customer Signature | |
|
W 41979
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo - Deliver 3 Lenovo Workstations (previously setup at DSI) to TRMA. Work with Melet to download and install AutoCAD and Revit software. - Run 2 new network lines per Chona's request. |
06/23/2025 02:00 pm |
Sean Bacani | 032856 | With Customer Signature | |
|
W 41977
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido - Setup new employee Maria Regina Ganacias in accounting office. 4th cubicle from the front door. - Troubleshoot Jay Garrido Macbook printing issues |
06/23/2025 09:00 am |
Sean Bacani | 032855 | With Customer Signature | |
|
W 41976
|
Emergency Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino - Setup user profile, email account, and MS Office 365 account for Stacey Nanpei. - Setup Stacey Nanpei on workstation. |
06/20/2025 02:00 pm |
Sean Bacani | 032849 | With Customer Signature | |
|
W 41975
Ref/PO#87783-G |
Remote |
Morrico Equipment Jin Hee Choe Work Requested: by: Jin Hee Choe Change Extension 650 to Rebecca Quidachay. Change Extension 510 to Saylee Bonopard |
06/20/2025 09:00 am |
Kevin Hsueh | 032848 | No Signature: Remote Support | |
|
W 41972
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu - Troubleshoot 2 CloudCFO workstations. |
06/17/2025 02:00 pm |
Sean Bacani | 032843 | With Customer Signature | |
|
W 41967
|
Inhouse |
Unitek Environmental Chris Watson Work Requested: by: Chris Watson Set up two laptops. |
06/13/2025 04:17 pm |
Kevin Hsueh | 032873 | With Customer Signature | |
|
W 41966
|
Remote |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Email access. Linda advised she receives a message that email access is blocked. |
06/12/2025 03:30 pm |
Kevin Hsueh | 032836 | No Signature: Remote Support: Linda Kasio | |
|
W 41965
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: by: Ginger Yu Troubleshoot network slowness. |
06/12/2025 09:00 am |
Kevin Hsueh | 032835 | With Customer Signature | |
|
W 41963
|
Remote |
Unitek Environmental Chris Watson Work Requested: by: Chris Watson Terminate Anna Clark's VPN Access. Anna no longer with Unitek |
06/11/2025 02:00 pm |
Kevin Hsueh | 032831 | No Signature: Remote Support | |
|
W 41961
|
Onsite |
Guam Dry Cleaners Manny Murciano Work Requested: by: Manny Murciano Manny request Fluke software to be reinstall |
06/11/2025 10:00 am |
Chu Hsieh | 032829 | With Customer Signature | |
|
W 41957
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Wes reported MDA internet is down. |
06/09/2025 05:30 pm |
Kevin Hsueh | 032825 | No Signature: Remote Support | |
|
W 41955
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Setup 2 new workstations. |
06/09/2025 09:00 am |
Kevin Hsueh | 032847 | With Customer Signature | |
|
W 41954
|
Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano forward emails for JDyJMC@mcpgroupgu.com to AR@mcpgroupgu.com |
06/06/2025 03:30 pm |
Kevin Hsueh | 032822 | No Signature: Remote Support: Cookie Taitano | |
|
W 41948
|
Service Contract Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Pick up Lenovo ThinkServer SR570. Bring back to DSI to repair, reprep, and reconfigure. |
06/03/2025 10:30 am |
Kevin Hsueh | 032821 | With Customer Signature | |
|
W 41941
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Francene reported emails from tommyjay.taitano@us.af.mil and christiana.tuck@us.af.mil not being received. |
06/03/2025 08:30 am |
Kevin Hsueh | 032817 | No Signature: Remote Support | |
|
W 41938
|
Emergency Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot 3CX Server |
06/02/2025 08:30 am |
Kevin Hsueh | 032814 |
No Signature: Remote Support
Signature for Later: Colin not onsite |
|
|
W 41937
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Meet Xerox to deploy new Xerox printers at Accounting and Piti office |
05/30/2025 08:30 am |
Kevin Hsueh | 032805 | With Customer Signature | |
|
W 41934
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Setup LOnuki@ambyth.com email account in MS Outlook client |
05/29/2025 08:30 am |
Kevin Hsueh | 032801 | No Signature: Remote Support: Leiana Topasna | |
|
W 41933
|
Inhouse |
Royal Orchid Guam Ronald Su Work Requested: by: Ronald Su Set up Quickbooks on two Mini PC. |
05/28/2025 04:08 pm |
Kevin Hsueh | 032827 | With Customer Signature | |
|
W 41931
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with Xerox to setup new Xerox printers at Ambyth Logistics Office |
05/28/2025 09:00 am |
Kevin Hsueh | 032798 | With Customer Signature | |
|
W 41930
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot ID Printer duplex printing. Update Share Drive listing. Work with Xerox to setup 4 new printers |
05/27/2025 02:00 pm |
Kevin Hsueh | 032796 | With Customer Signature | |
|
W 41929
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Joleen reported IT&E Internet out and GTA Internet did not automatically kick in. Troubleshoot no internet issue. |
05/22/2025 06:00 pm |
Kevin Hsueh | 032786 | No Signature: Remote Support: Joleen West | |
|
W 41928
Ref/PO#9939521872 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Ticket# 9939521872 - Vesi RPG Camera Project Video system refresh from RPG to Poly Studio X52 |
05/23/2025 09:00 am |
Kevin Hsueh | 032785 | No Signature: Work Market Service | |
|
W 41926
|
Emergency Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Troubleshoot Server/Network issues |
05/22/2025 08:30 am |
Kevin Hsueh | 032782 | With Customer Signature | |
|
W 41921
|
Onsite |
Robert J. Yang D.M.D., P.C. Audrey Kate Pontillas Work Requested: by: Audrey Kate Pontillas Troubleshoot Server Shadowprotect (Backup Software) |
05/20/2025 09:00 am |
Kevin Hsueh | 032781 | With Customer Signature | |
|
W 41913
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Deliver and setup 3 new Monitors |
05/13/2025 10:00 am |
Kevin Hsueh | 032771 | With Customer Signature | |
|
W 41910
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo APPSRV reported backup failed due to insufficient disk space on NAS |
05/12/2025 03:00 pm |
Chu Hsieh | 032770 | No Signature: remote | |
|
W 41909
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot CloudCFO RDP workstation |
05/09/2025 02:00 pm |
Kevin Hsueh | 032768 | With Customer Signature | |
|
W 41908
|
Onsite |
Unitek Environmental Michael Brettelle Work Requested: by: Michael Brettelle Setup VPN Client on Justin Laptop. |
05/09/2025 09:00 am |
Kevin Hsueh | 032767 | With Customer Signature | |
|
W 41903
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Deliver and setup new Lenovo workstations |
05/07/2025 09:30 am |
Kevin Hsueh | 032763 | With Customer Signature | |
|
W 41895
|
Inhouse |
Island Girl Coffee N' Quenchers Torgun Smith Work Requested: by: Torgun Smith Recover data. |
05/05/2025 09:56 am |
Chu Hsieh | 032761 | With Customer Signature | |
|
W 41892
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Recie's workstation |
05/02/2025 09:00 am |
Kevin Hsueh | 032759 | With Customer Signature | |
|
W 41886
|
Service Contract Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Troubleshoot Dispatch Share Drive Access issues |
04/30/2025 03:00 pm |
Kevin Hsueh | 032758 | No Signature: Remote Support | |
|
W 41885
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Lisa's PC had blue screen of death |
04/29/2025 10:30 am |
Chu Hsieh | 032749 | No Signature: remote | |
|
W 41882
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Mar request to setup new printer |
04/29/2025 01:30 pm |
Chu Hsieh | 032746 | With Customer Signature | |
|
W 41881
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Grant access for Adrianne Dayson (ADayson) to Logistics Share drive. |
04/29/2025 09:30 am |
Kevin Hsueh | 032745 | No Signature: Remote Support | |
|
W 41880
|
Service Contract Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Train Francene Paulino on restarting QuickBooks Database Server Manager. Troubleshoot Jesse’s email issues. |
04/29/2025 08:30 am |
Kevin Hsueh | 032744 | With Customer Signature | |
|
W 41877
|
Service Contract Inhouse |
JMC Equipment Rental JR Paulino Work Requested: by: JR Paulino Setup MPaulinoJMC@mcpgroupgu.com on JR's mobile phone |
04/24/2025 11:00 am |
Kevin Hsueh | 032715 | With Customer Signature | |
|
W 41876
|
Onsite |
St. Lucy's Eye Clinic Teressa Leon Guerrero Work Requested: by: Teressa Leon Guerrero Setup MS Office 365 on Front Desk workstations |
04/24/2025 09:00 am |
Kevin Hsueh | 032714 | With Customer Signature | |
|
W 41871
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: by: Becky Quintanilla Deliver and setup new Asus Router |
04/21/2025 01:30 pm |
Kevin Hsueh | 032712 | With Customer Signature | |
|
W 41870
|
Service Contract Inhouse |
Guam Memorial Park Jor-El Williams Work Requested: by: Jor-El Williams Reprep Lenovo Workstation |
04/18/2025 02:00 pm |
Kevin Hsueh | 032713 | With Customer Signature | |
|
W 41867
|
Onsite |
Equatorial Manufactory, Inc. Lucy Work Requested: by: Lucy Troubleshoot printing issues |
04/17/2025 02:00 pm |
Kevin Hsueh | 032707 | With Customer Signature | |
|
W 41865
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Setup SonicWALL VPN on Rikka macbook. Setup lenovo workstation at Logistics |
04/17/2025 08:30 am |
Kevin Hsueh | 032706 | With Customer Signature | |
|
W 41862
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Joy's CYMA Saipan Printing Issues. Setup Fanny's CYMA Saipan Access. Create 2 new share drives for Ambyth and Seafix Saipan. |
04/15/2025 02:00 pm |
Kevin Hsueh | 032702 | With Customer Signature | |
|
W 41861
|
Onsite |
GTA TeleGuam Tommy Blas Work Requested: by: Tommy Blas Show GTA how to remove the Video wall |
04/15/2025 10:10 am |
Chu Hsieh | 032701 | With Customer Signature | |
|
W 41853
|
Onsite |
Unitek Environmental Chris Watson Work Requested: by: Chris Watson Install SonicWALL VPN Client on 6 laptops. |
04/11/2025 09:30 am |
Kevin Hsueh | 032694 | With Customer Signature | |
|
W 41848
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis Deliver and setup 2 New Dell AIO and 1 New Dell Laptop. |
04/09/2025 02:00 pm |
Kevin Hsueh | 032691 | With Customer Signature | |
|
W 41843
|
Onsite |
Guam Orthopaedic Clinic Ruben P. Arafiles, M.D. Work Requested: by: Ruben P. Arafiles, M.D. Per Esther's request: Setup Printer and Scanner at Guam Orthopedic new clinic. |
04/07/2025 02:00 pm |
Kevin Hsueh | 032689 | With Customer Signature | |
|
W 41838
|
Onsite |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Update several 3CX IP Phone and Extension assignments. |
04/04/2025 02:00 pm |
Kevin Hsueh | 032687 | With Customer Signature | |
|
W 41832
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Lucy's workstation. |
04/03/2025 09:00 am |
Kevin Hsueh | 032962 | With Customer Signature | |
|
W 41829
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Check Mary Laptop |
04/15/2025 09:00 am |
Kevin Hsueh | 032700 | With Customer Signature | |
|
W 41826
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks all three server failed backup |
03/29/2025 11:00 am |
Chu Hsieh | 032680 | No Signature: remote | |
|
W 41824
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Backup WKho@ambyth.com mailbox |
03/31/2025 04:00 pm |
Kevin Hsueh | 032670 | No Signature: Remote Support | |
|
W 41821
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Zenie and Malou (Subic) network share drive access |
03/28/2025 01:30 pm |
Kevin Hsueh | 032669 | No Signature: Remote Support | |
|
W 41819
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Leiana reported her Macbook cannot connec to WiFi. |
03/28/2025 09:33 am |
Kevin Hsueh | 032668 | With Customer Signature | |
|
W 41815
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Create SonicWALL NetExtender access for Zenie Remorosa and Malou Palma. Setup SonicWALL NetExtender client on their workstations. |
03/26/2025 02:30 pm |
Kevin Hsueh | 032665 | No Signature: Remote Support | |
|
W 41814
|
Service Contract Remote |
Guam Memorial Park Rick Frank Work Requested: by: Rick Frank Rick Frank reported he is unable to access CSI and CyberQuerry server (GMPSRV). |
03/26/2025 01:30 pm |
Kevin Hsueh | 032666 | No Signature: Remote Support | |
|
W 41813
|
Onsite |
Royal Orchid Guam Ronald Su Work Requested: by: Ronald Su Setup SonicWALL VPN Client and QuickBooks on Mr. Su's laptop. Setup WiFi AP/Extenders at Mr. Su's residence |
03/26/2025 09:30 am |
Kevin Hsueh | 032662 | With Customer Signature | |
|
W 41812
|
Onsite |
Guam Dry Cleaners Manny Murciano Work Requested: by: Manny Murciano Icon on desktop and task bar blank |
03/25/2025 01:15 pm |
Chu Hsieh | 032661 | With Customer Signature | |
|
W 41809
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Troubleshoot Outlook on Leiana's Macbook Pro |
03/24/2025 10:30 am |
Kevin Hsueh | 032649 | No Signature: Remote Support | |
|
W 41808
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Install Kyocera ECOSYS M3540idn Printer on Timeclock workstation. |
03/24/2025 09:00 am |
Kevin Hsueh | 032648 | No Signature: Remote Support: Lynn Painter | |
|
W 41805
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Jacob reported Subic cannot access servers. Multiple staff at Ambyth reported cannot access email on Outlook |
03/21/2025 02:30 pm |
Kevin Hsueh | 032645 | No Signature: Remote Support | |
|
W 41798
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Remove Sisley, Bernadita, and Janel from CSI access. Add Alicia, Ashley, and Jeanesha to CSI |
03/19/2025 10:30 am |
Kevin Hsueh | 032639 | No Signature: Remote Support: Agnes Quitugua | |
|
W 41794
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Recie's workstation |
03/17/2025 09:00 am |
Kevin Hsueh | 032634 | With Customer Signature | |
|
W 41793
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis Install new batteries on APC UPS. |
03/14/2025 01:30 pm |
Kevin Hsueh | 032630 | With Customer Signature | |
|
W 41791
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Sophia reported Lindy's Outlook is corrupted again. |
03/12/2025 09:15 pm |
Chu Hsieh | 032629 | No Signature: remote | |
|
W 41788
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Troubleshoot Naomi workstation. Naomi workstation not connecting to GMP network. Workstation is connecting to a different network (192.168.0.x) |
03/12/2025 09:38 am |
Kevin Hsueh | 032628 | With Customer Signature | |
|
W 41785
|
Service Contract Inhouse |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Setup new Lenovo workstation for Lynn. |
03/11/2025 02:30 pm |
Kevin Hsueh | 032637 | With Customer Signature | |
|
W 41784
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Agnes reported Exchange is down. |
03/11/2025 10:38 am |
Kevin Hsueh | 032627 | No Signature: Remote Support | |
|
W 41783
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Create 2 new user profile and email accounts: Collector1 and Collector2 |
03/11/2025 09:00 am |
Kevin Hsueh | 032626 | No Signature: Remote Support | |
|
W 41780
Ref/PO#9793223 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 9793223 at Ross #1902: Install new pin pad on Register 7 |
03/10/2025 09:30 am |
Kevin Hsueh | 032623 | No Signature: Level 10 Service | |
|
W 41773
|
Onsite |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix Setup new workstation |
03/06/2025 09:30 am |
Kevin Hsueh | 032621 | No Signature: Remote Support | |
|
W 41759
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot ePOS and workstation issues. |
03/03/2025 09:00 am |
Kevin Hsueh | 032612 | With Customer Signature | |
|
W 41757
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Backup Gladys Abina (GAbina@ambyth.com) mailbox and terminate end of Februrary. |
02/28/2025 02:00 pm |
Kevin Hsueh | 032604 | No Signature: Remote Support | |
|
W 41755
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Setup 2 new HP Laptops. Setup 1 new iPhone. |
02/28/2025 09:30 am |
Kevin Hsueh | 032602 | With Customer Signature | |
|
W 41752
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Work on Melinda’s computer hard drive. |
02/27/2025 09:25 am |
Chu Hsieh | 032611 | With Customer Signature | |
|
W 41749
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup SonicWALL VPN Access for Leiana and Eric. |
02/26/2025 02:00 pm |
Kevin Hsueh | 032600 | With Customer Signature | |
|
W 41748
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: by: Becky Quintanilla Emergency Service: Troubleshoot network. No internet. |
02/26/2025 10:42 am |
Kevin Hsueh | 032599 | With Customer Signature | |
|
W 41746
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Backup GAbina@ambyth.com mailbox. Terminate GAbina@ambyth.com mailbox at the end of February 2025 |
02/25/2025 09:00 am |
Kevin Hsueh | 032596 | No Signature: Remote Support | |
|
W 41743
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Per Gail's request: Restore file from backup to Logistics share folder |
02/24/2025 09:30 am |
Kevin Hsueh | 032584 | No Signature: Remote Support | |
|
W 41742
|
Inhouse |
Supit, Collette Collette Supit Work Requested: by: Collette Supit Troubleshoot Dell laptop. It was left on the charger overnight and now it will not turn on. |
02/21/2025 01:36 pm |
Kevin Hsueh | 032583 | With Customer Signature | |
|
W 41740
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Check Piti office Xerox VersaLink B405DN Automatic Meter Read |
02/20/2025 01:30 pm |
Kevin Hsueh | 032581 | No Signature: Remote Support | |
|
W 41736
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Deliver and setup 3 HP Laptops. 1 for Feli and 2 as a spare. |
02/19/2025 01:30 pm |
Kevin Hsueh | 032580 | With Customer Signature | |
|
W 41735
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Josh Dandan Work Requested: by: Josh Dandan Per Josh's request: Create new share drives: HR Saipan & Subic, Ambyth & Seafix QMS. |
02/19/2025 09:30 am |
Kevin Hsueh | 032579 | No Signature: Remote Support: Josh Dandan | |
|
W 41731
|
Onsite |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Update 3CX Office Hours and Holidays. Troubleshoot IP Phone's where display name shows different then configured extension name. Re-assign extension 760 for Cassandra Blas. |
02/18/2025 01:30 pm |
Kevin Hsueh | 032576 | With Customer Signature | |
|
W 41729
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Troubleshoot Workstation |
02/18/2025 08:30 am |
Kevin Hsueh | 032575 | With Customer Signature | |
|
W 41728
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Monica and Kalene are unable to print to Xerox-2. |
02/17/2025 11:20 am |
Chu Hsieh | 032574 | No Signature: remote | |
|
W 41726
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Zenie Remorosa Work Requested: by: Zenie Remorosa Remote Support: Ireish Misola network share drives disconnected. Re-map Subic and YRBM share drive. |
02/14/2025 10:00 am |
Kevin Hsueh | 032568 | No Signature: Remote Support | |
|
W 41725
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Simon laptop has email flow issue |
02/13/2025 02:00 pm |
Chu Hsieh | 032567 | With Customer Signature | |
|
W 41723
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Setup barcode printer at Logistics. Setup ID Badge printer at HR. |
02/12/2025 02:00 pm |
Kevin Hsueh | 032566 | With Customer Signature | |
|
W 41720
|
Inhouse |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Set up three HP laptops. One for Feli and two for reserved. Guy advised please contact her before set up. |
02/11/2025 08:38 am |
Kevin Hsueh | 032569 |
No Signature: Remote Support
Signature for Later: Laptops will be delivered to Fargo Pacific |
|
|
W 41715
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Troubleshoot 4 trackimo units. Per Joy, units' battery showing no charger connected |
02/07/2025 02:30 pm |
Kevin Hsueh | 032562 | With Customer Signature | |
|
W 41703
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot laptop |
02/05/2025 10:00 am |
Kevin Hsueh | 032560 | With Customer Signature | |
|
W 41701
|
Remote |
MedPharm Jeremy Castillo Work Requested: by: Jeremy Castillo Troubleshoot 3CX. Per Jeremey, Calls from Docomo SIP Trunk not routing through. |
02/04/2025 04:00 pm |
Kevin Hsueh | 032559 | No Signature: Remote Support: Jeremey Castillo | |
|
W 41699
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot workstation |
02/04/2025 09:30 am |
Kevin Hsueh | 032558 | With Customer Signature | |
|
W 41698
|
Onsite |
Guam Insurance Adjusters Wendy Bagiac Work Requested: by: Wendy Bagiac Confirm printing works and scan to USB drive works properly |
02/03/2025 02:00 pm |
Chu Hsieh | 032557 | With Customer Signature | |
|
W 41694
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Exchange |
02/03/2025 09:00 am |
Kevin Hsueh | 032556 | With Customer Signature | |
|
W 41685
|
Onsite |
Guam Insurance Adjusters Wendy Bagiac Work Requested: by: Wendy Bagiac Meeting with Eli, Ian, and GTA to relocate Metro-e and router/network equipment to new office location. |
01/28/2025 10:00 am |
Chu Hsieh | 032540 | With Customer Signature | |
|
W 41683
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Accounting Workstation |
01/27/2025 10:40 am |
Kevin Hsueh | 032539 | With Customer Signature | |
|
W 41679
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Troubleshoot Server Backup/Replication. |
01/24/2025 11:00 am |
Kevin Hsueh | 032527 | With Customer Signature | |
|
W 41675
Ref/PO#972619 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 972619 at Ross# 1902 to install pin pad on Register 7 |
01/22/2025 09:30 am |
Kevin Hsueh | 032524 | No Signature: Level 10 | |
|
W 41674
|
Onsite |
Guam Insurance Adjusters Wendy Bagiac Work Requested: by: Wendy Bagiac Eli from AIG request to setup 3 Xerox printers for local direct print and create shares on all three laptops. Naming convention User-Printer_Number Wendy-VersaLink_1 Wendy-VersaLink_2 Wendy-MultifunctionPrinter Lou-VersaLink_1 Lou-VersaLink_2 Lou-MultifunctionPrinter Anne-VersaLink_1 Anne-VersaLink_2 Anne-MultifunctionPrinter |
01/21/2025 02:00 pm |
Chu Hsieh | 032522 | With Customer Signature | |
|
W 41665
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Configure 3CX Extension 510 to forward to 671-683-9088 after 3 rings per Esther's request. |
01/14/2025 02:30 pm |
Kevin Hsueh | 032510 | No Signature: Remote Support: Esther Cruz | |
|
W 41653
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Create new 3CX Extension 510 for Devan Reyes. Update Extension 640 name to display Christina Leon Guerrero |
01/07/2025 04:00 pm |
Kevin Hsueh | 032505 | No Signature: Remote Support | |
|
W 41652
Ref/PO#SV1529731 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Park Place Tech Ticket SV1529731 at Dusit Thani to troubleshoot HP Server |
01/07/2025 01:30 pm |
Kevin Hsueh | 032502 | No Signature: Park Place Tech Service | |
|
W 41648
|
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 972157 at Ross# 2336 to replace pin pad on Register 6 |
01/03/2025 11:30 am |
Kevin Hsueh | 032500 | No Signature: Level 10 Service | |
|
W 41646
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Setup remote access to Jiao Jiao workstation |
01/02/2025 02:00 pm |
Kevin Hsueh | 032497 | With Customer Signature | |
|
W 41644
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Server |
12/30/2024 09:00 am |
Kevin Hsueh | 032488 | With Customer Signature | |
|
W 41642
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Configure 3CX Extension 790 to forward calls to mobile number 671-480-6085 after 4 rings. |
12/27/2024 08:30 am |
Kevin Hsueh | 032487 | No Signature: Remote Support: Esther Cruz | |
|
W 41639
|
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 969322 at Ross# 497 - Pin Pad Replacement |
12/20/2024 08:30 am |
Kevin Hsueh | 032474 | No Signature: Level 10 Service | |
|
W 41636
|
Onsite |
Unitek Environmental Jeanette Meno Work Requested: by: Jeanette Meno Troubleshoot Jean Meno's laptop |
12/19/2024 01:30 pm |
Kevin Hsueh | 032473 | With Customer Signature | |
|
W 41635
Ref/PO#968965 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 968965 at Ross# 1902 - Replace Pin Pad |
12/19/2024 08:30 am |
Kevin Hsueh | 032472 | No Signature: Level 10 Service | |
|
W 41632
|
Onsite |
Title Guaranty of Guam Jonathan Bondoc Work Requested: by: Jonathan Bondoc 3CX Phone System Version 20 Upgrade |
12/18/2024 08:30 am |
Kevin Hsueh | 032471 | With Customer Signature | |
|
W 41629
|
Onsite |
Morrico Equipment Emmanuel Dano Work Requested: by: Emmanuel Dano 3CX Phone System Version 20 Upgrade |
12/17/2024 10:00 am |
Kevin Hsueh | 032470 | With Customer Signature | |
|
W 41625
|
Remote |
MedPharm Jeremy Castillo Work Requested: by: Jeremy Castillo 3CX Phone System Version 20 Upgrade |
12/13/2024 09:30 am |
Kevin Hsueh | 032460 | No Signature: Remote Support: Jeremy Castillo | |
|
W 41622
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot laptop and email issues. |
12/12/2024 09:30 am |
Kevin Hsueh | 032459 | With Customer Signature |
Payment Type: Check Check Number: 14658 Amount ($): 150.00 Payment Date: December 12, 2024 |
|
W 41619
|
Inhouse |
Pacific Retina Specialists Marie Paulin Work Requested: by: Marie Paulin Configure new computer. See Marie’s email for information. |
12/11/2024 11:01 am |
Kevin Hsueh | 032468 | With Customer Signature | |
|
W 41617
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic 3CX Phone System Version 20 Upgrade |
12/10/2024 02:00 pm |
Kevin Hsueh | 032456 | With Customer Signature | |
|
W 41614
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Michael reported no email flow |
12/09/2024 03:30 pm |
Chu Hsieh | 032418/032457 | No Signature: Remote | |
|
W 41610
|
Remote |
Kloppenburg Judy Aguigui Work Requested: by: Judy Aguigui Upgrade 3CX Phone System to Version 20 |
12/06/2024 09:30 am |
Kevin Hsueh | 032454 | No Signature: Remote Support: Judy Aguigui | |
|
W 41608
|
Remote |
Alpha Insurers Austin Cajigal Work Requested: by: Austin Cajigal Upgrade 3CX to Version 20 |
12/05/2024 03:00 pm |
Kevin Hsueh | 032453 | No Signature: Remote Support Service | |
|
W 41607
|
Remote |
Onward Mangilao Guam, Inc. Valerie Camacho Work Requested: by: Valerie Camacho Upgrade 3CX to Version 20 |
12/05/2024 09:30 am |
Kevin Hsueh | 032452 | No Signature: Remote Support: Valerie Camacho | |
|
W 41599
|
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Park Place Tech SV1505302: Deliver unused HP Part to CTSI (Choice Logistics) under Z Ticket ZAA6PRV0 |
12/02/2024 04:00 pm |
Kevin Hsueh | 032449 | No Signature: Park Place Tech Service SV1505302 | |
|
W 41597
|
Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Update 3CX Extension 140 and 190 display names |
11/26/2024 12:30 pm |
Kevin Hsueh | 032439 | No Signature: Remote Support | |
|
W 41591
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Various 3CX Extension settings update requested |
11/22/2024 03:00 pm |
Kevin Hsueh | 032427 | No Signature: Remote Support: Esther Cruz | |
|
W 41590
|
Onsite |
Equatorial Manufactory, Inc. Lucy Work Requested: by: Lucy Troubleshoot Lucy's network connection |
11/22/2024 09:30 am |
Kevin Hsueh | 032426 | With Customer Signature | |
|
W 41589
|
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 966191 at Ross #1902: Install new APC 750 UPS |
11/22/2024 06:00 am |
Kevin Hsueh | 032425 | No Signature: Level 10 Service | |
|
W 41579
|
Onsite |
Morrico Equipment Johnray Tudela Work Requested: by: Johnray Tudela Camera system remote monitoring not working |
11/15/2024 09:30 am |
Chu Hsieh | 032420 | With Customer Signature | |
|
W 41572
|
Remote |
No Ka Oi Elisa Loyola Work Requested: by: Elisa Loyola Arcserve Shadowprotect backup fail |
11/13/2024 03:00 pm |
Chu Hsieh | 032413 | No Signature: remote support | |
|
W 41571
Ref/PO#966099 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 966099 at Ross# 497 to install new Pin Pad on Register 3. |
11/13/2024 02:00 pm |
Kevin Hsueh | 032412 | No Signature: Level 10 Service | |
|
W 41568
|
Onsite |
ANZ Wines Sarah Morrison Work Requested: by: Sarah Morrison setup wifi router for 2nd floor |
11/11/2024 04:00 pm |
Chu Hsieh | 032411 | With Customer Signature | |
|
W 41567
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos Clone HDD to new SSD. Install new SSD |
11/11/2024 03:00 pm |
Kevin Hsueh | 032385 | No Signature: System to be picked up or delivered | |
|
W 41557
|
Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Please contact Jiao Jiao as person was just asked to drop off computer |
11/05/2024 02:40 pm |
Kevin Hsueh | 032422 | With Customer Signature | |
|
W 41551
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Diagnose cursor/mouse issue and update Skype. |
11/01/2024 09:49 am |
Kevin Hsueh | 032407 | With Customer Signature | |
|
W 41550
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot QuickBooks |
11/01/2024 09:00 am |
Kevin Hsueh | 032406 | With Customer Signature | |
|
W 41547
|
Remote |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Remote Support: Configure 2 new External HDD for RO-APPSRV Daily Backup |
10/30/2024 02:30 pm |
Kevin Hsueh | 032395 | No Signature: Remote Support: Jiao Jiao Zhu | |
|
W 41546
|
Inhouse |
Micronesia Benefits Administrators Ed Arriola Work Requested: by: Ed Arriola Troubleshoot Laptop |
10/30/2024 02:00 pm |
Kevin Hsueh | 032396 | With Customer Signature | |
|
W 41545
|
Remote |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Exchange. Email not flowing per Nel. |
10/30/2024 01:00 pm |
Kevin Hsueh | 032394 | No Signature: Remote Support | |
|
W 41543
Ref/PO#9340145057 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Ticket# 9340145057 at Home Depot - Server Install (CTS Ticket Number: S-386736) |
10/29/2024 09:30 pm |
Kevin Hsueh | 032393 | No Signature: Work Market Service | |
|
W 41540
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup workstation in accounting for Deearah Torre. |
10/28/2024 09:00 am |
Kevin Hsueh | 032391 | With Customer Signature | |
|
W 41536
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot Tony Sawyer print from Outlook issues |
10/25/2024 10:30 am |
Kevin Hsueh | 032390 | With Customer Signature | |
|
W 41534
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Setup computer/laptop for new engineer. Setup email account on new engineer's mobile phone. |
10/23/2024 01:30 pm |
Kevin Hsueh | 032377 | With Customer Signature | |
|
W 41533
|
Onsite |
Office of the Attorney General Frankie Palomo Work Requested: by: Frankie Palomo Troubleshoot 3CX Patton Gateway |
10/23/2024 09:30 am |
Kevin Hsueh | 032376 | With Customer Signature | |
|
W 41531
Ref/PO#9448182037 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service# 9448182037 at JIB# 8255 to setup and cutover to new networking equipment. |
10/22/2024 09:30 am |
Kevin Hsueh | 032372 | No Signature: Work Market Service | |
|
W 41526
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Ticket Printing Workstation |
10/17/2024 09:30 am |
Kevin Hsueh | 032370 | With Customer Signature | |
|
W 41519
|
Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Reprep HP Compaq 6200. Setup as terminal workstation with QuickBooks 2024 |
10/15/2024 01:30 pm |
Kevin Hsueh | 032369 | With Customer Signature | |
|
W 41514
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Setup VPN access for Royal Orchid PI Office Accounting support. |
10/14/2024 09:30 am |
Kevin Hsueh | 032363 | With Customer Signature | |
|
W 41513
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot internet/network issues |
10/11/2024 02:00 pm |
Kevin Hsueh | 032361 | With Customer Signature | |
|
W 41510
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Troubleshoot Backup Replication. Check APPSRV - Slowness reported. |
10/09/2024 02:00 pm |
Kevin Hsueh | 032360 | With Customer Signature | |
|
W 41509
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Install Trackimo Unit in 1 new vehicle |
10/09/2024 10:00 am |
Kevin Hsueh | 032359 | With Customer Signature | |
|
W 41506
|
Remote |
Micronesia Benefits Administrators Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot Mary@micronesia-benefits.com configuration on laptop and mobile phone |
10/07/2024 02:00 pm |
Kevin Hsueh | 032356 | With Customer Signature | |
|
W 41500
|
Remote |
Micronesia Benefits Administrators Jen Taylor Work Requested: by: Jen Taylor Troubleshoot Jen Taylor Outlook IMAP message view issue. Troubleshoot Rose Morales Outlook client on her mobile phone. |
10/03/2024 08:30 am |
Kevin Hsueh | 032355 | No Signature: Remote Support | |
|
W 41494
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Remove trackimo unit from vehicle that is being sold |
10/01/2024 10:00 am |
Kevin Hsueh | 032347 | With Customer Signature | |
|
W 41492
|
Remote |
Unitek Environmental Hannah Takano Work Requested: by: Hannah Takano Hannah Takano reported she is locked out of her workstation |
09/30/2024 01:00 pm |
Kevin Hsueh | 032346 | No Signature: Remote Support: Hannah Takano | |
|
W 41486
|
Onsite |
Guam Hotel & Restaurant Association Joanne Reyes Work Requested: by: Joanne Reyes Relocate network equipment to new shelf. Install Joanne dual monitor mount. |
09/27/2024 02:00 pm |
Kevin Hsueh | 032336 | With Customer Signature | |
|
W 41480
|
Inhouse |
Finona, Stephanie Stephanie Finona Work Requested: by: Stephanie Finona Data recovery |
09/25/2024 03:00 pm |
Chu Hsieh | 032335 |
No Signature: Remote Support
Signature for Later: sign when pickup hdd |
|
|
W 41476
Ref/PO#SV1464001 |
Onsite |
Park Place Technologies Ganapathy Jaya Raman Work Requested: by: Ganapathy Jaya Raman SV1464001 || || Guam || apac || sev2 || Guam Seventh-day Adventist Clinic || 1613890 || HP 3PAR || CP Dimension. -Deliver Part Number: 697390-001 Specifications: 2.0TB 7.2K SAS NL 6Gb/s 64MB 3.5in HDD 3PAR to SDA Clinic (Andrew Porter) |
09/24/2024 03:30 pm |
Kevin Hsueh | 032322 | With Customer Signature | |
|
W 41467
|
Onsite |
GTA TeleGuam Tommy Blas Work Requested: by: Tommy Blas Troubleshoot video wall at Micronesian Mall store |
09/19/2024 01:30 pm |
Chu Hsieh | 032321 | With Customer Signature | |
|
W 41464
|
Remote |
Office of the Attorney General Vince Taitingfong Work Requested: by: Vince Taitingfong Upgrade OAG-CSED 3CX to Version 20. |
09/17/2024 03:00 pm |
Kevin Hsueh | 032319 | No Signature: Remote Support: Vince Taitingfong | |
|
W 41461
Ref/PO#7117966182 |
Onsite |
Work Market Work Market Work Requested: by: Work Market JIB-FRAN#8260 Tamuning GU - Comcast firewall, switch, AP, and Wattbox install. |
09/17/2024 09:00 am |
Kevin Hsueh | 032318 | No Signature: Work Market | |
|
W 41455
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Install QuickBooks 24 on server and all workstations. |
09/11/2024 02:00 pm |
Kevin Hsueh | 032310 | With Customer Signature | |
|
W 41452
|
Remote |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Content for the Housekeeping Gala |
09/06/2024 08:30 am |
Pam Castilla | 032304 | No Signature: Remote | |
|
W 41451
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Go over Housekeeping Gala content. Requested another training |
09/06/2024 03:00 pm |
Pam Castilla | 032303 | With Customer Signature | |
|
W 41441
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks No internet |
09/01/2024 08:30 am |
Chu Hsieh | 032299 | No Signature: Remote | |
|
W 41437
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Work with Docomo to setup new Docomo services |
08/30/2024 09:00 am |
Kevin Hsueh | 032298 | With Customer Signature | |
|
W 41435
|
Onsite |
Unitek Environmental Katrina Suissa Work Requested: by: Katrina Suissa Troubleshoot MFP |
08/29/2024 02:00 pm |
Kevin Hsueh | 032288 | No Signature: WebApp was not loading while onsite at customer's location | |
|
W 41432
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Renew, Rekey, and Install SSL Certificate. Setup user accounts for Robert Jordan and Jacinto Paguigan. |
08/28/2024 03:00 pm |
Kevin Hsueh | 032287 | With Customer Signature | |
|
W 41430
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot Server and network |
08/28/2024 08:37 am |
Kevin Hsueh | 032286 | With Customer Signature | |
|
W 41429
|
Remote |
Office of the Attorney General William Zayas Work Requested: by: William Zayas 3CX Version 20 Admin Training |
08/27/2024 03:00 pm |
Kevin Hsueh | 032285 | No Signature: Remote Support - Training - Will Zayas | |
|
W 41426
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Various issues |
08/27/2024 10:10 am |
Chu Hsieh | 032283 | With Customer Signature | |
|
W 41422
|
Onsite |
GTA TeleGuam Tommy Blas Work Requested: by: Tommy Blas No display content on Mall and Landmark video wall |
08/26/2024 10:00 am |
Chu Hsieh | 032280 | With Customer Signature | |
|
W 41419
|
Onsite |
Office of the Attorney General William Zayas Work Requested: by: William Zayas OAG 3CX Phone System preparation for upgrade from Version 18 to Version 20. |
08/23/2024 02:30 pm |
Kevin Hsueh | 032270 | With Customer Signature | |
|
W 41417
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Setup new laptop |
08/23/2024 09:30 am |
Kevin Hsueh | 032269 | With Customer Signature | |
|
W 41416
|
Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Meeting with Ambyth and FBI Representative. Troubleshoot Sales drive access on Leiana's macbook |
08/22/2024 02:30 pm |
Kevin Hsueh | 032268 | With Customer Signature | |
|
W 41411
|
Remote |
Ambyth Shipping & Trading, Inc. Zenie Remorosa Work Requested: by: Zenie Remorosa Remote Support: Setup Frank Aldea PC in Subic Office |
08/20/2024 03:00 pm |
Kevin Hsueh | 032264 | No Signature: Remote Support | |
|
W 41410
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot Joanne's laptop |
08/20/2024 09:04 am |
Kevin Hsueh | 032345 |
No Signature: Remote Support
Signature for Later: |
|
|
W 41409
|
Remote |
Office of the Attorney General William Zayas Work Requested: by: William Zayas Troubleshoot 3CX. Per Will Zayas: No inbound or outbound calls. |
08/16/2024 08:30 am |
Kevin Hsueh | 032260 | No Signature: Remote Support: Will Zayas | |
|
W 41404
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Provision IP Phone (IP: 10.68.0.126; MAC: 80:5E:C0:54:E8:39) for Extension 102 Joel Lesh |
08/14/2024 10:00 am |
Kevin Hsueh | 032253 | No Signature: Work Market Service | |
|
W 41403
Ref/PO#8028789790 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market 8028789790 (YorkTel YOR0168) at SSA Office to install new 55" TV. |
08/14/2024 09:00 am |
Kevin Hsueh | 032252 | No Signature: Work Market Service | |
|
W 41398
|
Onsite |
Bishop Baumgartner Memorial School David Duenas Work Requested: by: David Duenas Site assessment for Equipment move. |
08/12/2024 09:00 am |
Kevin Hsueh | 032249 | No Signature: Unable to access WebApp | |
|
W 41395
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Deliver and setup Dell Workstation for Colton (OPs Department) |
08/09/2024 09:00 am |
Kevin Hsueh | 032248 | With Customer Signature | |
|
W 41394
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Run new network lines at GHRA new office location |
08/08/2024 02:00 pm |
Kevin Hsueh | 032251 | No Signature: Unable to load WebApp while onsite | |
|
W 41391
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Provision Yealink IP Phone for Extension 290 Chris Galsim |
08/08/2024 08:30 am |
Kevin Hsueh | 032247 | No Signature: Remote Support: Esther Cruz | |
|
W 41390
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Configure port forwarding on Ambyth Warehouse Router for CCTV System. |
08/07/2024 09:30 am |
Kevin Hsueh | 032245 | With Customer Signature | |
|
W 41388
|
Remote |
Onward Mangilao Guam, Inc. Valerie Camacho Work Requested: by: Valerie Camacho Troubleshoot 3CX Phone System. Per Valerie, no inbound or outbound calls. |
08/06/2024 02:30 pm |
Kevin Hsueh | 032244 | No Signature: Remote Support: Valerie Camacho | |
|
W 41384
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Per Esther Cruz: Change extension 150 display name to Shannelly Marquez (originally Kristin Manlangit) |
08/02/2024 11:00 am |
Kevin Hsueh | 032242 | No Signature: Remote Support: Esther Cruz | |
|
W 41379
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Update firmware on SonicWall TZ370W |
07/30/2024 05:00 pm |
Chu Hsieh | 032232 | No Signature: remote | |
|
W 41376
|
Onsite |
Office of the Attorney General William Zayas Work Requested: by: William Zayas Troubleshoot 3CX IP Phone Provisioning Issue |
07/31/2024 09:00 am |
Kevin Hsueh | 032233 | With Customer Signature | |
|
W 41375
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Install TP Link access point |
07/29/2024 02:00 pm |
Chu Hsieh | 032231 | With Customer Signature | |
|
W 41374
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Update QuickBooks to version 24 on server and workstations. |
07/30/2024 02:00 pm |
Kevin Hsueh | 032230 | With Customer Signature | |
|
W 41370
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup new workstation for Peter Pocaigue. Troubleshoot Piti OPS Workstation |
07/26/2024 02:00 pm |
Kevin Hsueh | 032228 | With Customer Signature | |
|
W 41369
|
Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Delete "District of Columbia (inactive)" from Seth Forman's page |
07/25/2024 10:00 am |
Pam Castilla | 032223 | No Signature: Remote Support [per Sophia Sanchez email request] | |
|
W 41367
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo QuickBooks 2024 update on server and workstations |
07/24/2024 02:30 pm |
Kevin Hsueh | 032214 | With Customer Signature | |
|
W 41366
Ref/PO#956570 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 956570 at Ross #2336 to install new Pin Pad on Reg 3 |
07/24/2024 09:00 am |
Kevin Hsueh | 032212 | No Signature: Level 10 Service | |
|
W 41365
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Troubleshoot Eric email on mobile phone |
07/24/2024 10:30 am |
Kevin Hsueh | 032211 | With Customer Signature | |
|
W 41363
|
Service Contract Remote |
Roberts, Fowler & Visosky Tim Roberts Work Requested: by: Tim Roberts Tim getting phishing emails. |
07/23/2024 11:00 am |
Chu Hsieh | 032208 | No Signature: remote support | |
|
W 41357
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot port office workstation |
07/18/2024 09:00 am |
Kevin Hsueh | 032207 | With Customer Signature | |
|
W 41355
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Setup IP Phone (IP: 10.68.0.85; MAC: 24:9A:D8:0A:4E:E8) for Extension 770 JohnRay Tudela. |
07/17/2024 01:00 pm |
Kevin Hsueh | 032206 | No Signature: Remote Support | |
|
W 41348
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Software does not allow to save files onto MAC. Also cannot print. |
07/12/2024 11:09 am |
Kevin Hsueh | 032225 | With Customer Signature | |
|
W 41342
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot various issues |
07/12/2024 08:30 am |
Kevin Hsueh | 032199 | With Customer Signature | |
|
W 41336
|
Inhouse |
Unitek Environmental Katrina Suissa Work Requested: by: Katrina Suissa VPN and troubleshoot email issues. Also check battery as it does not hold a charge. |
07/11/2024 08:28 am |
Kevin Hsueh | 032200 | With Customer Signature | |
|
W 41328
|
Inhouse |
The Serengeti Trust Sarah Morrison Work Requested: by: Ross Morrison No internet connection. |
07/09/2024 11:00 am |
Chu Hsieh | 032196 |
No Signature: Remote Support
Signature for Later: customer pickup |
|
|
W 41326
|
Remote |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix Restore delete files on MEC share drive per Gary |
07/08/2024 05:00 pm |
Kevin Hsueh | 032193 | No Signature: Remote Support | |
|
W 41324
|
Inhouse |
Equatorial Manufactory, Inc. Cynthia Moises Work Requested: by: Cynthia Moises Troubleshoot hard drive. Nothing is shown on the monitor when it is on. |
07/08/2024 04:17 pm |
Kevin Hsueh | 032195 | With Customer Signature | |
|
W 41321
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes laptop not opening to windows |
07/08/2024 12:33 pm |
Kevin Hsueh | 032204 | With Customer Signature | |
|
W 41314
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Updated 3CX Extension 340 to show Myver Hecita |
07/01/2024 04:00 pm |
Kevin Hsueh | 032189 | No Signature: Remote Support: Esther Cruz | |
|
W 41310
Ref/PO#SV1402869 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Park Place Tech Service# SV1402869 at SDA: Deliver HP 3PAR HDD to SDA (Jim Dunn 671-489-7766) |
06/28/2024 02:00 pm |
Kevin Hsueh | 032180 | With Customer Signature | |
|
W 41309
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with Pete from CYMA to troubleshoot CYMA AMB2 Company File |
06/28/2024 09:00 am |
Kevin Hsueh | 032179 | No Signature: Remote Support: Gail Manuel | |
|
W 41308
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Relocate Jacob and Jung workstation and IP Phones. |
06/27/2024 10:00 am |
Kevin Hsueh | 032178 | With Customer Signature | |
|
W 41304
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Reconnect all network equipment at Warehouse location |
06/25/2024 10:00 am |
Kevin Hsueh | 032176 | With Customer Signature | |
|
W 41301
|
Service Contract Onsite |
Guam Memorial Park Jor-El Williams Work Requested: by: Jor-El Williams Troubleshoot QuickBooks issue |
06/24/2024 09:00 am |
Kevin Hsueh | 032165 | With Customer Signature | |
|
W 41298
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Create new user account for Tanya Susuico |
06/21/2024 10:30 am |
Kevin Hsueh | 032163 | No Signature: Remote Support: Agnes Quitugua | |
|
W 41294
|
Service Contract Inhouse |
Guam Memorial Park Timothy Leon Guerrero Work Requested: by: Roxanne Simpkin-Williams Clone data from hard drive to solid state drive. |
06/20/2024 02:00 pm |
Chu Hsieh | 032162 | With Customer Signature | |
|
W 41293
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Upload CYMA AMB2 directory to CYMA Support. |
06/19/2024 03:30 pm |
Kevin Hsueh | 032160 | No Signature: Remote Support: Gail Manuel | |
|
W 41289
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: by: Chuck Williams Troubleshoot network issues at Mall location. |
06/19/2024 09:00 am |
Kevin Hsueh | 032159 | With Customer Signature | |
|
W 41287
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Restart AMBYTHHQSRV. |
06/17/2024 07:00 pm |
Kevin Hsueh | 032155 | No Signature: Remote Support | |
|
W 41286
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup Jobe Guzman on new Lenovo workstation. Troubleshoot network share drive slowness. |
06/18/2024 02:00 pm |
Kevin Hsueh | 032156 | With Customer Signature | |
|
W 41284
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Email Issues (GoDaddy Hosted) |
06/18/2024 09:00 am |
Kevin Hsueh | 032154 | With Customer Signature | |
|
W 41283
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Check email that is held by Email Security. Check QuickBooks Multi-User issue |
06/17/2024 02:30 pm |
Kevin Hsueh | 032153 | No Signature: Remote Support: Mark Peredo | |
|
W 41278
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Deliver and setup new SonicWALL TZ270 |
06/14/2024 02:30 pm |
Kevin Hsueh | 032148 | With Customer Signature | |
|
W 41277
|
Remote |
Morrico Equipment Cornelio Madrid Work Requested: by: Cornelio Madrid Update 3CX Extension 750 display name to Nancy Enriquez |
06/13/2024 03:15 pm |
Kevin Hsueh | 032147 | No Signature: Remote Support: Cornelio Madrid | |
|
W 41275
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Setup new Lenovo laptop for Corey |
06/13/2024 09:30 am |
Kevin Hsueh | 032145 | With Customer Signature | |
|
W 41271
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Setup new workstation and SonicWall TZ270 |
06/12/2024 01:30 pm |
Chu Hsieh | 032146 | With Customer Signature | |
|
W 41270
|
Onsite |
No Ka Oi Duce Romias Work Requested: by: Duce Romias Duce request to check Elisa's PC. Screen blanks out on boot up |
06/12/2024 09:30 am |
Chu Hsieh | 032144 | With Customer Signature | |
|
W 41268
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup Xerox printer on Marlon's Macbook |
06/11/2024 10:30 am |
Kevin Hsueh | 032140 | With Customer Signature | |
|
W 41267
|
Onsite |
Kloppenburg Judy Aguigui Work Requested: by: Judy Aguigui Troubleshoot 3CX Extensions 220 and 221 |
06/11/2024 09:30 am |
Kevin Hsueh | 032139 | With Customer Signature | |
|
W 41260
|
Onsite |
Guam Hotel & Restaurant Association Mariah Natuel Work Requested: by: Mariah Natuel Troubleshoot access to ghra.org |
06/07/2024 10:30 am |
Kevin Hsueh | 032137 | With Customer Signature | |
|
W 41259
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot GoDaddy Email Issues |
06/07/2024 09:00 am |
Kevin Hsueh | 032138 | No Signature: Customer not available | |
|
W 41258
|
Onsite |
Harvest Christian Academy Bryce Collier Work Requested: by: Bryce Collier Troubleshoot Grandstream ATA |
06/06/2024 10:00 am |
Kevin Hsueh | 032135 | With Customer Signature | |
|
W 41255
Ref/PO#951692 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 951692 at Ross Store #497 (GPO): Install new pin pad on register 5. |
06/04/2024 12:00 pm |
Kevin Hsueh | 032134 | No Signature: Level 10 Service | |
|
W 41254
Ref/PO#951619 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 951619 at Ross Store #497 (GPO): Install new pin pad on register 2. |
06/04/2024 11:00 am |
Kevin Hsueh | 032133 | No Signature: Level 10 Service | |
|
W 41253
Ref/PO#951613 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 951613 at Ross Store #497 (GPO): Install new pin pad on register 4. |
06/04/2024 10:00 am |
Kevin Hsueh | 032132 | No Signature: Level 10 Service | |
|
W 41251
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Install and setup new SSD. |
05/31/2024 02:00 pm |
Kevin Hsueh | 032131 |
No Signature: Remote Support
Signature for Later: Customer will pick up the workstation |
|
|
W 41248
|
Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Please contact Christi Taijeron for requested service as the dropper (Anthony Cruz) was just advised to drop of the workstation. |
05/30/2024 02:03 pm |
Kevin Hsueh | 032121 | With Customer Signature | |
|
W 41246
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Check server issues with Lenovo Support |
05/30/2024 09:00 am |
Kevin Hsueh | 032119 | With Customer Signature | |
|
W 41242
Ref/PO#951556 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 951556 at Ross Hagatna. Pin pad replacement on Register 1. |
05/29/2024 10:30 am |
Kevin Hsueh | 032118 | No Signature: Level 10 Service | |
|
W 41241
Ref/PO#951555 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 951555 at Ross Hagatna. Pin pad replacement on Register 3. |
05/29/2024 10:00 am |
Kevin Hsueh | 032117 | No Signature: Level 10 Service | |
|
W 41240
Ref/PO#951554 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 951554 at Ross Hagatna. Pin pad replacement on Register 6. |
05/29/2024 09:30 am |
Kevin Hsueh | 032116 | No Signature: Level 10 Service | |
|
W 41239
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Troubleshoot 3CX Phone System |
05/28/2024 09:30 am |
Kevin Hsueh | 032113 | With Customer Signature | |
|
W 41237
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup Logistics printer for Eric and Jason. Troubleshoot Sherrie's Nitro PDF issue. |
05/23/2024 02:00 pm |
Kevin Hsueh | 032102 | With Customer Signature | |
|
W 41235
Ref/PO#3275049116 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market ID 3275049116: Home Depot Starlink install. |
05/22/2024 09:30 am |
Kevin Hsueh | 032100 | No Signature: Work Market Service | |
|
W 41230
|
Service Contract Inhouse |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Upgrade 2 Lenovo Legion Pro 5 to Windows 11 Pro |
05/21/2024 10:37 am |
Kevin Hsueh | 032122 |
No Signature: Remote Support
Signature for Later: Laptops will be delivered and setup onsite. |
|
|
W 41229
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Mar having issues receiving emails |
05/20/2024 01:30 pm |
Chu Hsieh | 032098 | With Customer Signature | |
|
W 41222
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Benjie Vivero Work Requested: by: Benjie Vivero Per Benjie's request: Check Saipan Internet Slowness. Check what devices are using most bandwidth. |
05/16/2024 04:00 pm |
Kevin Hsueh | 032095 | No Signature: Remote Support: Benjie Vivero | |
|
W 41218
|
Inhouse |
Guam Surveyor, LLC Dennis Balagtas Work Requested: by: Dennis Balagtas Reinstall Windows OS and 3CX phone system. |
05/17/2024 02:00 pm |
Kevin Hsueh | 032097 | With Customer Signature | |
|
W 41215
|
Remote |
Morrison, Allan Allan Morrison Work Requested: by: Allan Morrison Slow Outlook |
05/15/2024 11:30 am |
Chu Hsieh | 032092 | No Signature: remote | |
|
W 41212
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup 1 new workstation for Anthony Barcinas (OPS HQ). Setup 1 new Laptop for Arnel Paguio. (SUBIC). Troubleshoot Tanya’s workstation (Logistics). |
05/14/2024 02:00 pm |
Kevin Hsueh | 032089 | No Signature: WebApp was not loading while at customer's site. | |
|
W 41211
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Terminate last network line and label all network ports. Cable management. |
05/14/2024 09:30 am |
Kevin Hsueh | 032085 | With Customer Signature | |
|
W 41210
|
Remote |
Morrico Equipment Cornelio Madrid Work Requested: by: Cornelio Madrid Change 3CX extension 310 name to display Abigail Cabanting |
05/13/2024 10:30 am |
Kevin Hsueh | 032081 | No Signature: Remote Support: Cornelio Madrid | |
|
W 41208
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Warehouse Network |
05/13/2024 08:30 am |
Kevin Hsueh | 032084 | No Signature: Remote Support | |
|
W 41207
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Terminated network cables |
05/10/2024 01:30 pm |
Chu Hsieh | 032083 | With Customer Signature | |
|
W 41205
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Terminate new network lines in new office. |
05/10/2024 09:00 am |
Kevin Hsueh | 032082 | No Signature: Project | |
|
W 41204
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Unable to send and receive emails |
05/09/2024 02:00 pm |
Chu Hsieh | 032078 | With Customer Signature | |
|
W 41193
|
Onsite |
Dr. Yang Dental Clinic Anette Toves Work Requested: by: Anette Toves Troubleshoot UPS Issue |
05/07/2024 02:00 pm |
Kevin Hsueh | 032075 | With Customer Signature | |
|
W 41186
|
Inhouse |
Best Wash & Dry Steve Dormer Work Requested: by: Steve Dormer Troubleshoot emails as Steve advised it does not look the same. |
05/03/2024 09:44 am |
Kevin Hsueh | 032074 | With Customer Signature | |
|
W 41181
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Xerox Scan to Email |
05/01/2024 11:00 am |
Kevin Hsueh | 032066 | With Customer Signature | |
|
W 41177
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Per Jay Garrido Request: Set OMarcos@ambyth.com to forward emails to JGarrido@ambyth.com. Terminate JStuebing@ambyth.com email effective immediately. |
04/29/2024 04:00 pm |
Kevin Hsueh | 032059 | No Signature: Remote Support: Jay Garrido | |
|
W 41176
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup Subic network share drive on Subic staff workstations. |
04/29/2024 03:00 pm |
Kevin Hsueh | 032058 | No Signature: Remote Support: Gail Manuel | |
|
W 41174
|
Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Add vendor.setup@kiewit.com to SonicWALL Email Security allowed list. |
04/29/2024 11:00 am |
Kevin Hsueh | 032055 | No Signature: Remote Support: Mark Peredo | |
|
W 41169
|
Inhouse |
Unitek Environmental John Gomez Work Requested: by: John Gomez Computer is not charging. |
04/25/2024 02:02 pm |
Kevin Hsueh | 032054 | With Customer Signature | |
|
W 41168
|
Emergency Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot Server |
04/25/2024 10:29 am |
Kevin Hsueh | 032051 | With Customer Signature | |
|
W 41166
|
Onsite |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Reconfigure multiple 3CX extensions |
04/24/2024 10:26 am |
Kevin Hsueh | 032027 | With Customer Signature | |
|
W 41163
|
Onsite |
Guam Hotel & Restaurant Association Mariah Natuel Work Requested: by: Mariah Natuel Troubleshoot Printing Issues |
04/24/2024 09:00 am |
Kevin Hsueh | 032026 | With Customer Signature | |
|
W 41160
|
Service Contract Onsite |
Guam Memorial Park Jor-El Williams Work Requested: by: Jor-El Williams Troubleshoot various issues |
04/23/2024 09:30 am |
Kevin Hsueh | 032025 | With Customer Signature | |
|
W 41158
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Check mouse as it is working intermittently. |
04/22/2024 08:24 am |
Kevin Hsueh | 032022 | With Customer Signature | |
|
W 41157
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot CCTV System |
04/22/2024 08:30 am |
Kevin Hsueh | 032024 | With Customer Signature | |
|
W 41156
|
Onsite |
LSG Service Guam, Inc. Deo-Angelo Lim Work Requested: by: Deo-Angelo Lim Troubleshoot APC Smart UPS RT3000 |
04/19/2024 10:00 am |
Kevin Hsueh | 032019 | With Customer Signature | |
|
W 41155
|
Emergency Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot server. server down |
04/19/2024 08:26 am |
Kevin Hsueh | 032016 | With Customer Signature | |
|
W 41154
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with Pete from CYMA to troubleshoot Saipan CYMA company SFX-21 |
04/19/2024 08:00 am |
Kevin Hsueh | 032018 | No Signature: Remote Support | |
|
W 41150
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup user profile and workstation for new employee: Jessa Stuebing |
04/18/2024 02:00 pm |
Kevin Hsueh | 032017 | With Customer Signature | |
|
W 41147
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: by: Gene Bangayan Troubleshoot Gene's Email Issue. |
04/17/2024 02:00 pm |
Kevin Hsueh | 032014 | With Customer Signature | |
|
W 41146
|
Remote |
Office of the Attorney General Vince Taitingfong Work Requested: by: Vince Taitingfong Setup 3CX Phone System for OAG - Child Support Enforcement Division |
04/17/2024 10:30 am |
Kevin Hsueh | 032012 | No Signature: Remote Support: Vince Taitingfong | |
|
W 41143
Ref/PO#947648 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 947648 |
04/17/2024 07:00 am |
Kevin Hsueh | 032013 | No Signature: Level 10 Service | |
|
W 41139
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot Tanya's Workstation |
04/16/2024 08:30 am |
Kevin Hsueh | 032010 | With Customer Signature | |
|
W 41134
|
Service Contract Onsite |
Isa Dental Lori Wong Work Requested: by: Lori Wong Setup Carestream on Lori and Elsie's workstations |
04/12/2024 02:00 pm |
Kevin Hsueh | 032008 | With Customer Signature | |
|
W 41132
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Zenie Remorosa Work Requested: by: Zenie Remorosa Reset Benjie DeGuzman user profile password |
04/12/2024 11:00 am |
Kevin Hsueh | 032002 | No Signature: Remote Support | |
|
W 41131
|
Onsite |
Unitek Environmental Jeanette Meno Work Requested: by: Jeanette Meno Deliver and setup Jean's laptop |
04/12/2024 09:00 am |
Kevin Hsueh | 032000 | With Customer Signature | |
|
W 41130
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Terminate Leonie Toves Email Account per Jay Garrido |
04/11/2024 04:00 pm |
Kevin Hsueh | 031956 | No Signature: Remote Support | |
|
W 41127
|
Service Contract Inhouse |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Setup Dell laptop. Transfer data from HP Laptop to Dell Laptop |
04/11/2024 08:30 am |
Kevin Hsueh | 031998 | With Customer Signature | |
|
W 41124
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West New CouterPoint system deployment at Piti and NEX locations. Work with CounterPoint Support Team (Hawaii) |
04/10/2024 07:30 am |
Kevin Hsueh | 031996 | With Customer Signature | |
|
W 41122
|
Inhouse |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Reprep ASUS Vivobook. Per Justin, no data needed. |
04/19/2024 02:30 pm |
Kevin Hsueh | 032020 |
No Signature: Remote Support
Signature for Later: Laptop to be delivered and setup at Royal Orchid |
|
|
W 41121
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Deliver and set up Acer Predator laptop |
04/08/2024 02:00 pm |
Bryant Bagiac | 031991 | With Customer Signature | |
|
W 41119
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Deliver and set up Tisha's workstation |
04/08/2024 09:00 am |
Bryant Bagiac | 031989 | With Customer Signature | |
|
W 41118
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Troubleshoot Mae’s computer QuickBooks issue. Install Xerox printer (Cookie’s) on Mae’s workstation. Troubleshoot Xerox printer (Cookie’s) scanning issue. Create email for Darren Cruz and add email to Dispatch. Check Levi’s laptop for remote access to JMC Office. |
04/08/2024 09:30 am |
Kevin Hsueh | 031990 | With Customer Signature | |
|
W 41115
|
Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Setup Dr. Kim’s workstation for Linda Santos. |
04/05/2024 09:30 am |
Bryant Bagiac | 031988 | With Customer Signature | |
|
W 41114
Ref/PO#SV1338470 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Park Place Tech SV1338470 (Trip 2) at GHD to deliver and install new PSU |
04/04/2024 02:00 pm |
Kevin Hsueh | 031987 | With Customer Signature | |
|
W 41111
Ref/PO#14812348 |
Onsite |
Field Nation Retail Tech Work Requested: by: Retail Tech Field Nation Service# 14812348 at Michael Kors Tumon location. POS network cable remediation. |
04/09/2024 09:00 am |
Kevin Hsueh | 031995 | No Signature: Field Nation Service | |
|
W 41110
|
Onsite |
Isa Dental Lori Wong Work Requested: by: Lori Wong Deliver and setup Lori Wong’s workstation. |
04/03/2024 01:30 pm |
Bryant Bagiac | 031986 | With Customer Signature | |
|
W 41109
|
Service Contract Inhouse |
Isa Dental Lori Wong Work Requested: by: Lori Wong Troubleshoot Lori's Workstation. Running slow and several program errors. |
04/02/2024 10:00 am |
Kevin Hsueh | 031985 | No Signature: Workstation to be delivered and setup onsite. | |
|
W 41105
|
Remote |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Update extension 280 and 270 names |
04/02/2024 08:30 am |
Kevin Hsueh | 031982 | No Signature: Remote Support | |
|
W 41103
Ref/PO#7041618190 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Ticket 7041618190: Home Depot Site Survey for Starlink Install. |
04/02/2024 09:00 am |
Kevin Hsueh | 031983 | No Signature: Work Market Service | |
|
W 41100
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Setup Simon's new travel router |
03/29/2024 09:30 am |
Chu Hsieh | 031973 | With Customer Signature | |
|
W 41094
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Terminate 1 Network Line at Joyce's desk. Line is currently not terminated. |
03/27/2024 02:00 pm |
Bryant Bagiac | 031971 | With Customer Signature | |
|
W 41088
Ref/PO#SV1338470 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan CMOS Battery Replacement for Cisco UCS C220 M4 Server. Client: GHD POC: Mark Pachkoski Tel: 671-727-6803 Email: Mark.Pachkoski@ghd.com |
03/25/2024 02:00 pm |
Kevin Hsueh | 031965 | With Customer Signature | |
|
W 41087
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Zenie Remorosa Work Requested: by: Zenie Remorosa Setup Olivia Ramos (Subic) to access Guam CYMA Remotely |
03/22/2024 01:00 pm |
Kevin Hsueh | 031955 | No Signature: Remote Support: Zenie Remorosa email request. | |
|
W 41083
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Meeting with Jacob to discuss internet service proposals from Docomo, GTA, and IT&E. |
03/21/2024 03:00 pm |
Kevin Hsueh | 031954 | With Customer Signature | |
|
W 41081
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Mark Ruth's iPad. Reported email issue. |
03/21/2024 08:30 am |
Bryant Bagiac | 031952 | With Customer Signature | |
|
W 41080
|
Emergency Inhouse |
Edwin Supit Edwin Supit Work Requested: by: Edwin Supit Reboot Laptop. |
03/20/2024 11:58 am |
Kevin Hsueh | 031949 | With Customer Signature | |
|
W 41078
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Zenie Remorosa Work Requested: by: Zenie Remorosa Reset Subic Staff Ireish Misola (IMisola) and Olivia Ramos (ORamos) user profile passwords. |
03/20/2024 10:00 am |
Kevin Hsueh | 031951 | No Signature: Remote Support | |
|
W 41076
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Pick up old APPSRV. Bring back to DSI to reprep and repurpose for ShadowProtect Backup Image Manager. |
03/19/2024 02:00 pm |
Kevin Hsueh | 031950 | With Customer Signature | |
|
W 41075
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Work with Ajera support on restoring Ajera server |
03/19/2024 09:30 am |
Chu Hsieh | 031948 | No Signature: remote support | |
|
W 41073
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Jacob reported Joneisha (JPangelinan) unable to login. |
03/18/2024 10:00 am |
Kevin Hsueh | 031947 | No Signature: Remote Support | |
|
W 41072
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter users reporting unable to access CSII |
03/14/2024 09:00 am |
Chu Hsieh | 031945 | No Signature: remote support | |
|
W 41071
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Deliver and setup RB's workstation. |
03/12/2024 02:00 pm |
Bryant Bagiac | 031940 | With Customer Signature | |
|
W 41069
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Download and install Malwarebytes on 4 PC that Simon purchased. |
03/12/2024 01:30 pm |
Chu Hsieh | 031939 | With Customer Signature | |
|
W 41068
|
Onsite |
No Ka Oi Duce Romias Work Requested: by: Duce Romias Site assessment and possible repair. Duce reported their email was hacked and sending out spam. |
03/12/2024 09:30 am |
Chu Hsieh | 031938 | With Customer Signature | |
|
W 41067
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Backup FAldea@ambyth.com mailbox. Proceed to terminate FAldea@ambyth.com account after mailbox backup. |
03/11/2024 03:00 pm |
Kevin Hsueh | 031937 | No Signature: Remote Support | |
|
W 41064
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Site visit/Meeting at Ambyth Logistics with CCTV vendor. |
03/11/2024 10:00 am |
Kevin Hsueh | 031936 | With Customer Signature | |
|
W 41063
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Lynn reported unable to access CSI. |
03/11/2024 08:15 am |
Kevin Hsueh | 031935 | No Signature: Remote Support: Lynn Painter | |
|
W 41062
|
Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Check if JMC is in compliance with FAR 52.204-21 Basic Safeguarding of Covered Contractor Information Systems. Complete survey that is required. |
03/08/2024 01:30 pm |
Kevin Hsueh | 031930 | With Customer Signature | |
|
W 41059
|
Inhouse |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Re-prep Acer Laptop |
03/07/2024 04:45 pm |
Bryant Bagiac | 031929 |
No Signature: Remote Support
Signature for Later: Customer will sign when dropping off laptop on site. |
|
|
W 41058
|
Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Check what type of USB to RS232 adapter Morrico uses to connect the laptop to their equipment to download the correct driver on laptop. |
03/07/2024 02:00 pm |
Bryant Bagiac | 031928 | With Customer Signature | |
|
W 41057
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot Workstation |
03/07/2024 02:00 pm |
Kevin Hsueh | 031927 | With Customer Signature | |
|
W 41056
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Check Neisha’s workstation (front desk at Ambyth HQ). Outlook is running slow and crashing. |
03/07/2024 09:00 am |
Bryant Bagiac | 031926 | With Customer Signature | |
|
W 41054
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Subic Office Remote Support: Troubleshoot Benjie DeGuzman and Ireish Misola outlook clients |
03/06/2024 09:30 am |
Kevin Hsueh | 031925 | No Signature: Remote Support | |
|
W 41051
|
Inhouse |
Frances Mantanona Frances Mantanona Work Requested: by: Frances Mantanona Troubleshoot Laptop |
03/05/2024 03:00 pm |
Kevin Hsueh | 031922 | With Customer Signature | |
|
W 41046
|
Inhouse |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Lenovo Workstation: install new SSD Laptop: troubleshoot laptop |
03/05/2024 08:39 am |
Bryant Bagiac | 031924 | With Customer Signature | |
|
W 41044
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Deliver and setup RB's workstation |
03/05/2024 09:00 am |
Kevin Hsueh | 031941 |
No Signature: Remote Support
Signature for Later: |
|
|
W 41043
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Setup Nel’s new workstation. |
03/04/2024 02:00 pm |
Bryant Bagiac | 031920 | With Customer Signature | |
|
W 41041
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Buffalo NAS TS5200 report degrade RAID state. Need to replace HDD and perform rebuild |
03/04/2024 09:30 am |
Chu Hsieh | 031918 | With Customer Signature | |
|
W 41040
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Install CNH EST software and JLG software. JLG software on disk provided by Morrico. |
03/01/2024 04:30 pm |
Bryant Bagiac | 031923 | With Customer Signature | |
|
W 41039
|
Service Contract Onsite |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Relocate camera |
03/01/2024 02:00 pm |
Bryant Bagiac | 031918 | With Customer Signature | |
|
W 41037
|
Onsite |
HSE Pacific Mary P. Rhodes Work Requested: by: Mary P. Rhodes Troubleshoot HSE Pacific Laptop. |
03/01/2024 02:00 pm |
Kevin Hsueh | 031917 | With Customer Signature | |
|
W 41035
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Re-export Michael Makio's historical email from old server. |
02/29/2024 02:00 pm |
Kevin Hsueh | 031911 | No Signature: Remote Support | |
|
W 41033
|
Emergency Remote |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Nel reported JBMT is unable to receive emails. Emergency service requested. |
02/29/2024 09:30 am |
Kevin Hsueh | 031909 | No Signature: Emergency Remote Support: Nel Bangayan Request | |
|
W 41028
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Troubleshoot scan to email for Carl, Wilfred, Willson, and Ruwi |
02/28/2024 02:28 pm |
Kevin Hsueh | 031908 | With Customer Signature | |
|
W 41025
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Troubleshoot Kyocera MFP scan to email issue. |
02/28/2024 08:30 am |
Kevin Hsueh | 031906 | With Customer Signature | |
|
W 41024
|
Emergency Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Deliver and set up Nel's church accounting computer and old hard drive. |
02/27/2024 03:30 pm |
Bryant Bagiac | 031902 | With Customer Signature | |
|
W 41021
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Install RMA Lenovo HDD sent to Brooks under warranty. |
02/26/2024 04:00 pm |
Kevin Hsueh | 031898 | With Customer Signature | |
|
W 41020
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup Tisha Makio's laptop |
02/26/2024 02:00 pm |
Kevin Hsueh | 031899 | No Signature: Remote Support: Tisha Makio | |
|
W 41019
|
Inhouse |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Set up email on laptop. |
02/26/2024 01:29 pm |
Chu Hsieh | 031900 | With Customer Signature | |
|
W 41018
|
Emergency Inhouse |
J&B Modern Tech Gene Bangayan Work Requested: by: Nel Bangayan Install new SSD in workstation for Nel. Install Windows 10 Pro. Perform initial setup. |
02/26/2024 01:30 pm |
Bryant Bagiac | 031901 | No Signature: Customer signed work order W41024 | |
|
W 41017
|
Inhouse |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Install new SSD on Dell Optiplex 380. Install Windows 7 Pro. |
02/26/2024 01:00 pm |
Kevin Hsueh | 031910 |
No Signature: Remote Support
Signature for Later: Workstation will be delivered and setup onsite at EMI |
|
|
W 41016
|
Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Update email distribution groups based on listing provided by Cookie via email. |
02/26/2024 09:30 am |
Kevin Hsueh | 031896 | No Signature: Remote Support: Cookie's Email Request | |
|
W 41015
Ref/PO#SV1310517 |
Onsite |
Park Place Technologies William Soo Work Requested: by: William Soo Park Place Tech SV1310517 for SDA Clinic. |
02/26/2024 09:00 am |
Kevin Hsueh | 031895 | With Customer Signature | |
|
W 41014
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Deliver and set up Lenovo tiny workstation. |
02/26/2024 10:30 am |
Bryant Bagiac | 031897 | With Customer Signature | |
|
W 41013
|
Inhouse |
Unitek Environmental Jeanette Meno Work Requested: by: Jeanette Meno Set up laptop. Per Chris, Jean spoke with Kevin regarding instructions for laptop. |
02/23/2024 03:56 pm |
Kevin Hsueh | 031945 |
No Signature: Remote Support
Signature for Later: Laptop to be delivered and setup onsite |
|
|
W 41012
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Backup and terminate JManglicmot@ambyth.com, RReyes@ambyth.com, and RLopez@ambyth.com |
02/23/2024 03:00 pm |
Kevin Hsueh | 031886 | No Signature: Remote Support: Gail Manuel Email Request | |
|
W 41011
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot Kristine and Jaelani workstations |
02/23/2024 09:30 am |
Bryant Bagiac | 031884 | With Customer Signature | |
|
W 41009
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Michael unable to access server via SonicWall VPN from home. |
02/21/2024 05:00 pm |
Chu Hsieh | 031882 | No Signature: remote support | |
|
W 41008
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot RBs workstation. |
02/22/2024 01:54 pm |
Kevin Hsueh | 031883 | With Customer Signature | |
|
W 41005
|
Inhouse |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Perform Initial setup of Lenovo workstation. Deliver and setup onsite for Nel |
02/22/2024 09:00 am |
Bryant Bagiac | 031893 |
No Signature: Remote Support
Signature for Later: Customer will sign when dropping off workstation |
|
|
W 41004
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Setup Nel's new workstation. Add to domain, install QuickBooks, Install MS Office, Install network printers. Setup 2 Lenovo Tiny workstations (previously reprepped at DSI). Add to domain. |
02/21/2024 02:00 pm |
Bryant Bagiac | 031878 | With Customer Signature | |
|
W 41001
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Task: assist Nida to setup a workstation with 2 monitors in the conference room. The workstation with 2 monitors is needed for the deposition dry run today. Site Contacts: Chona or Nida. |
02/21/2024 09:30 am |
Bryant Bagiac | 031876 | With Customer Signature | |
|
W 41000
|
Remote |
HSE Pacific Mary P. Rhodes Work Requested: by: Mary P. Rhodes Work with Chris Rhodes to check his outlook. Chris advised he is unable to see emails unless he searches for them. |
02/20/2024 04:00 pm |
Kevin Hsueh | 031875 | No Signature: Remote Support: Chris Rhodes | |
|
W 40998
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup CYMA on Saipan workstation |
02/20/2024 09:00 am |
Kevin Hsueh | 031874 | No Signature: Remote Support | |
|
W 40997
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Download and install Xentry |
02/20/2024 09:19 am |
Bryant Bagiac | 031944 | With Customer Signature | |
|
W 40996
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Install Debtmaster version 11.42 Update on Server and all Workstations. |
02/20/2024 09:30 am |
Bryant Bagiac | 031873 | With Customer Signature | |
|
W 40990
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Janet Lukangaw access to Accounting scan documents. |
02/15/2024 09:00 am |
Kevin Hsueh | 031870 | No Signature: Remote Support: Gail Manuel Email Request | |
|
W 40989
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Troubleshoot Leonie's access to Ops and Workflow sharedrive |
02/14/2024 10:00 am |
Bryant Bagiac | 031869 | With Customer Signature | |
|
W 40986
Ref/PO#940644 |
After Hours Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Install new APC 750 UPS for Agana Shopping Center Ross Server |
02/13/2024 06:30 am |
Bryant Bagiac | 031865 | No Signature: Level 10 Service | |
|
W 40985
|
Inhouse |
The Serengeti Trust Ross Morrison Work Requested: by: Ross Morrison Unable to connect to internet |
02/12/2024 04:30 pm |
Chu Hsieh | 031864 |
No Signature: Remote Support
Signature for Later: Wait customer pickup |
|
|
W 40983
|
Emergency Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Forward jsantosjmc@mcpgroupgu.com emails to AR@mcpgroupgu.com |
02/09/2024 01:00 pm |
Kevin Hsueh | 031862 | No Signature: Remote Support: Cookie Email Request | |
|
W 40982
Ref/PO#940572 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Replace Verifone Pin Pad at Register 9 at Micronesia Mall Ross #1902. Ross Support Hotline: (800)807-1733 |
02/09/2024 10:30 am |
Bryant Bagiac | 031860 | No Signature: Level 10 Service | |
|
W 40981
Ref/PO#940440 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Replace Verifone Pin Pad at Register 6 at GPO Ross #497. Ross Support Hotline: (800)807-1733 |
02/09/2024 09:00 am |
Bryant Bagiac | 031859 | No Signature: Level 10 Service | |
|
W 40978
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup Ireish Misola and Olivia Ramos (Subic Staff) for remote access to Saipan CYMA. |
02/06/2024 02:00 pm |
Kevin Hsueh | 031855 | No Signature: Remote Support: Gail Manuel | |
|
W 40977
Ref/PO#SV1285592 |
Onsite |
Park Place Technologies William Soo Work Requested: by: William Soo Park Place Tech SV1285592 at Dusit Thani to install new systemboard on HP ProLiant DL360 G10 (S/N: MXQ81202XZ). Site Contact: Erin Duenas Telephone: 671-787-5251 |
02/07/2024 10:00 am |
Kevin Hsueh | 031943 | With Customer Signature | |
|
W 40972
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: by: Marie Paulin Troubleshoot printer issue. Site visit for new network line run. |
02/05/2024 09:00 am |
Bryant Bagiac | 031853 | With Customer Signature | |
|
W 40970
|
Remote |
Money Resources, Inc. Carl Peterson Work Requested: by: Carl Peterson Post embed code to website video page- https://moneyresourcesinc.com/video-resources/ |
02/02/2024 08:30 am |
Pam Castilla | 031852 | No Signature: Remote Support [Carl Peterson] | |
|
W 40967
|
Remote |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot Exchnage EMails |
02/01/2024 03:30 pm |
Kevin Hsueh | 031851 | No Signature: Remote Support: Corey Paulino | |
|
W 40966
|
Inhouse |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot 2 Lenovo M73 Tiny. No OS detected. |
02/01/2024 04:27 pm |
Bryant Bagiac | 031850 |
No Signature: Remote Support
Signature for Later: Customer will sign when workstations are delivered |
|
|
W 40960
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: by: Ginger Yu Update SonicWALL TZ Firewall |
01/31/2024 02:00 pm |
Kevin Hsueh | 031846 | With Customer Signature | |
|
W 40958
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot workstation |
01/31/2024 09:30 am |
Kevin Hsueh | 031840 | With Customer Signature | |
|
W 40957
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Install Windows 10 on new SSD for Dave's workstation. Perform initial set up and run Windows updates. Copy Dave's user profile from old drive to new SSD. |
01/31/2024 09:00 am |
Bryant Bagiac | 031757 |
No Signature: Remote Support
Signature for Later: Customer will sign after delivering workstation. |
|
|
W 40955
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams ShadowProtect backup report failure |
01/30/2024 09:15 am |
Chu Hsieh | 031837 | With Customer Signature | |
|
W 40953
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with Pete from CYMA support to migrate CYMA to VM Server |
01/30/2024 09:00 am |
Kevin Hsueh | 031838 | With Customer Signature | |
|
W 40941
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Setup workstation for new employee Jeremae Dy. Troubleshoot Microsoft Office access for Rose. |
01/24/2024 09:30 am |
Bryant Bagiac | 031835 | With Customer Signature | |
|
W 40939
|
Remote |
Unitek Environmental Tony Brinkley Work Requested: by: Tony Brinkley Tony Brinkley reported staff has intermittent issues when connecting to UEG-WLAN. |
01/23/2024 08:30 am |
Kevin Hsueh | 031821 | No Signature: Remote Support: Tony Brinkley Email Request | |
|
W 40938
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Terminate Ernest Jones email account. No backup needed per Jay. Create Peter Pocaigue email account and network profile. |
01/22/2024 11:00 am |
Kevin Hsueh | 031822 | No Signature: Remote Support: Jay Garrido Email Request | |
|
W 40937
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot Ambyth Port Office Network. Setup new employee profile on workstation at Ambyth HQ. |
01/22/2024 09:00 am |
Bryant Bagiac | 031818 | With Customer Signature | |
|
W 40930
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot Mary's access to WD MyCloud Share Drives |
01/18/2024 09:30 am |
Kevin Hsueh | 031814 | With Customer Signature | |
|
W 40929
|
Inhouse |
Unitek Environmental Tiffany Moore Work Requested: by: Tiffany Moore Factory reset laptop. |
01/18/2024 08:30 am |
Bryant Bagiac | 031817 | With Customer Signature | |
|
W 40928
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Arnel did not bring his laptop Tuesday 01/16. He advised that he will drop his laptop off Wednesday 01/17 morning with username and password. Transfer user data from old laptop to new laptop with external hard drive. Set up Dave Amador’s new laptop. |
01/17/2024 09:00 am |
Bryant Bagiac | 031813 | With Customer Signature | |
|
W 40927
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Troubleshoot Carmen's Quickbooks. Troubleshoot Victorina's user profile. |
01/17/2024 09:30 am |
Kevin Hsueh | 031812 | With Customer Signature | |
|
W 40925
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Setup QuickBooks 2023 and SonicWALL NetExtender VPN on Guy's new Acer laptop |
01/16/2024 02:30 pm |
Kevin Hsueh | 031811 | No Signature: Remote Support: Guy Binoya | |
|
W 40924
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Finish setting up 3 new laptops for Guy, Jocelyn, and Arnel |
01/16/2024 02:00 pm |
Bryant Bagiac | 031810 | With Customer Signature | |
|
W 40922
|
Onsite |
Unitek Environmental Tony Brinkley Work Requested: by: Tony Brinkley Troubleshoot Tony's laptop |
01/16/2024 09:30 am |
Kevin Hsueh | 031809 | With Customer Signature | |
|
W 40921
Ref/PO#2511861619 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market ID: 2511861619. Install new UPS for CCTV at Panda Express 2320 (Dededo) |
01/16/2024 12:00 pm |
Kevin Hsueh | 031808 | No Signature: Work Market Service | |
|
W 40919
|
Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Cookie requested to disable DJuloyajmc@mcpgroupgu.com effective 1/13/2024. |
01/13/2024 02:30 pm |
Kevin Hsueh | 031807 | No Signature: Remote Support: Per Cookie's email request on 1/13/2024. | |
|
W 40917
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Setup Primavera P6 on 2 new acer laptops. |
01/12/2024 09:30 am |
Kevin Hsueh | 031802 | With Customer Signature | |
|
W 40916
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Continue deploying 20 new laptops. User profile data needs to be transferred to new laptop. Programs on old laptop need to be reinstalled on the new laptop. |
01/12/2024 09:00 am |
Bryant Bagiac | 031803 | With Customer Signature | |
|
W 40914
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Continue deploying 20 new laptops. User profile data needs to be transferred to new laptop. Programs on old laptop need to be reinstalled on the new laptop. |
01/11/2024 09:00 am |
Bryant Bagiac | 031801 | With Customer Signature | |
|
W 40912
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup SonicWALL Mobile Connect on Mr. David's Macbook |
01/10/2024 11:00 am |
Kevin Hsueh | 031799 | With Customer Signature | |
|
W 40911
|
Onsite |
Finance Integrated Solutions John Santos Work Requested: by: John Santos Check CCTV System |
01/10/2024 09:30 am |
Kevin Hsueh | 031798 | With Customer Signature | |
|
W 40909
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Nicole's PC running slow and restarts randomly. |
01/09/2024 11:00 am |
Chu Hsieh | 031774 | With Customer Signature | |
|
W 40908
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Continue deploying 20 new laptops. User profile data needs to be transferred to new laptop. Programs on old laptop need to be reinstalled on the new laptop. |
01/09/2024 02:00 pm |
Bryant Bagiac | 031800 | With Customer Signature | |
|
W 40906
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup new employee (Jacqueline Gutierrez) profile, email, and MS Office on workstation. |
01/09/2024 11:00 am |
Bryant Bagiac | 031793 | With Customer Signature | |
|
W 40905
|
Onsite |
JMC Equipment Rental Cookie Work Requested: by: Cookie Rose workstation (main office) – Check Adobe. JMC Purchased Adobe Acrobat License and is not working. Dispatch workstation – Check password reset issue (could be password does not meet complexity). Check printing issue (workstation cannot print to the printer at dispatch office). |
01/09/2024 09:30 am |
Bryant Bagiac | 031792 | With Customer Signature | |
|
W 40903
|
After Hours Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: by: Bridget Bagiac Troubleshoot slow internet speed on VPN with AIG support. |
01/09/2024 05:00 pm |
Chu Hsieh | 031797 | With Customer Signature | |
|
W 40899
Ref/PO#4838237999 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market ID# 4838237999 at Panda Express Dededo to troubleshoot CCTV. |
01/08/2024 09:30 am |
Kevin Hsueh | 031791 | No Signature: Work Market Service. Customer signed Work Market work order | |
|
W 40898
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Workstation lost trust relationship. Remove and add back to Royal Orchid domain. |
01/05/2024 02:00 pm |
Bryant Bagiac | 031790 | With Customer Signature | |
|
W 40892
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Troubleshoot workstation at Dispatch Office (MS Office 365 activation). |
01/03/2024 09:00 am |
Bryant Bagiac | 031789 | With Customer Signature | |
|
W 40886
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix Initial set up for Acer Predator laptop & troubleshoot Dell Laptop. |
12/29/2023 09:15 am |
Bryant Bagiac | 031787 | With Customer Signature | |
|
W 40885
|
Onsite |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix Install and configure new HDDs on Unitek Server |
12/28/2023 03:00 pm |
Kevin Hsueh | 031782 | With Customer Signature | |
|
W 40883
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot Lou's Laptop |
12/28/2023 08:30 am |
Kevin Hsueh | 031781 | With Customer Signature | |
|
W 40880
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Conference Call with Ambyth and Docomo to discuss Ambyth Warehouse internet service upgrade. |
12/27/2023 02:00 pm |
Kevin Hsueh | 031780 | No Signature: Remote Support | |
|
W 40878
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Troubleshoot Workstation |
12/27/2023 09:00 am |
Kevin Hsueh | 031779 | With Customer Signature | |
|
W 40877
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Assist Fanny to locate SOP.xlsx and DAR.xlsx files |
12/21/2023 02:00 pm |
Kevin Hsueh | 031777 | No Signature: Remote Support | |
|
W 40876
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot Leiana and Tony's Macbook Sales drive access |
12/21/2023 02:30 pm |
Bryant Bagiac | 031776 | With Customer Signature | |
|
W 40875
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Art Irons Work Requested: by: Art Irons Art Irons reported he is unable to login to his workstation. |
12/21/2023 08:30 am |
Kevin Hsueh | 031763 | No Signature: Remote Support | |
|
W 40871
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Juliana's workstation lost server trust relationship. |
12/19/2023 03:30 pm |
Bryant Bagiac | 031760 | With Customer Signature | |
|
W 40870
|
Service Contract Onsite |
JMC Equipment Rental Dino Juloya Work Requested: by: Dino Juloya Setup new employee profile |
12/19/2023 02:00 pm |
Bryant Bagiac | 031761 | With Customer Signature | |
|
W 40868
|
Onsite |
Domino's Pizza of Guam Dane Taitano Work Requested: by: Dane Taitano Setup New Patton Gateway |
12/18/2023 10:00 am |
Kevin Hsueh | 031759 | With Customer Signature | |
|
W 40865
|
Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Cookie reported JMC Engineer deleted a file from F: Data share drive |
12/13/2023 04:30 pm |
Kevin Hsueh | 031754 | No Signature: Remote Support | |
|
W 40861
|
Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Mark reported QuickBooks server not accessible. |
12/13/2023 09:00 am |
Kevin Hsueh | 031753 | No Signature: Remote Support | |
|
W 40860
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Pick up new laptops from Fargo and perform initial setup |
12/12/2023 08:35 am |
Bryant Bagiac | 031778 |
No Signature: Remote Support
Signature for Later: Customer to sign when dropping of Laptops |
|
|
W 40859
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams GMPDC server is running out of disk space. 19GB free |
12/11/2023 04:30 pm |
Chu Hsieh | 031744 | No Signature: remote support | |
|
W 40853
|
Onsite |
HSE Pacific Mary P. Rhodes Work Requested: by: Mary P. Rhodes Troubleshoot Network |
12/11/2023 02:00 pm |
Kevin Hsueh | 031746 | With Customer Signature |
Payment Type: Check Check Number: 1198 Amount ($): 300.00 Payment Date: December 11, 2023 |
|
W 40846
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Deliver and setup new HotSpot Server |
12/07/2023 03:00 pm |
Kevin Hsueh | 031740 | With Customer Signature | |
|
W 40841
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot Enrique's computer |
12/05/2023 11:10 am |
Bryant Bagiac | 031733 | With Customer Signature | |
|
W 40834
|
Onsite |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Setup new employee account and workstation |
12/04/2023 09:00 am |
Bryant Bagiac | 031730 | With Customer Signature | |
|
W 40833
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu troubleshoot Front Desk workstations |
12/01/2023 02:54 pm |
Bryant Bagiac | 031729 | With Customer Signature | |
|
W 40829
|
Inhouse |
Nixon, Allison Allison Nixon Work Requested: by: Allison Nixon Per customer: There seems to be something wrong with the laptop battery or something connected with the charging system. When I plug it in to charge, sometimes it will not charge. Other times I get an error message saying that I have the wrong type of charger connected. It is the same charger that came with the laptop. I tried a different charger and that did not resolve the problem. The technicians here tested the charger, and said it seemed to be working fine. Also would like him to check the USB ports as sometimes my computer will indicate that a USB drive has disconnected and reconnected, repeatedly, even though I haven't touched it. |
11/30/2023 02:00 pm |
Chu Hsieh | 031731 |
No Signature: Remote Support
Signature for Later: Customer is located in Palau. Computer being ship to customer. |
|
|
W 40828
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot workstations |
11/30/2023 10:34 am |
Kevin Hsueh | 031722 | With Customer Signature | |
|
W 40824
Ref/PO#14391312 |
Onsite |
Field Nation Pure Technology, Inc. Victoria Commons Work Requested: by: Pure Technology, Inc. Victoria Commons Field Nation Service# 14391312: Island Beauty Supply Network and Server install. |
11/29/2023 09:00 am |
Kevin Hsueh | 031720 | No Signature: Field Nation Service | |
|
W 40823
|
Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Server Crashed. Repair/restore server |
11/28/2023 12:47 pm |
Kevin Hsueh | 031721 | With Customer Signature | |
|
W 40822
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot various issues |
11/28/2023 10:00 am |
Kevin Hsueh | 031717 | No Signature: Remote Support | |
|
W 40821
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Work with Debtmaster support to troubleshoot Debtmaster slowness |
11/28/2023 08:30 am |
Kevin Hsueh | 031713 | No Signature: Remote Support | |
|
W 40819
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot workstation at Warehouse Location. Check Docomo IP Phones at Warehouse: calls are choppy again. |
11/27/2023 03:30 pm |
Kevin Hsueh | 031714 | With Customer Signature | |
|
W 40817
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: by: Becky Quintanilla Troubleshoot Router. Internet down/not accessible. |
11/27/2023 10:30 am |
Kevin Hsueh | 031716 | With Customer Signature | |
|
W 40816
Ref/PO#933456 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc APC BK350/BE600M1 Battery Backup Replacement at Register 16. Ross Store #497 199 Chalan San Antonio Tamuning, GU 96913 |
11/27/2023 09:30 am |
Bryant Bagiac | 031711 | No Signature: Level 10 Service | |
|
W 40815
|
Onsite |
Equatorial Manufactory, Inc. RB Work Requested: by: RB Troubleshoot RB's workstation |
11/27/2023 10:30 am |
Kevin Hsueh | 031712 | With Customer Signature | |
|
W 40814
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot Main Server. Main Server down. |
11/27/2023 08:30 am |
Kevin Hsueh | 031710 | With Customer Signature | |
|
W 40812
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks rekey SSL certificate for remote.guamlaw.net that is expiring a a few days. |
11/21/2023 12:15 pm |
Chu Hsieh | 031699 | No Signature: remote support | |
|
W 40811
|
Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Configure data from old server to new server. |
11/21/2023 10:35 am |
Kevin Hsueh | 031718 |
No Signature: Remote Support
Signature for Later: Server will be delivered and setup at Royal Orchid |
|
|
W 40808
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot various issues. Work with Docomo techs for them to setup their router for IP Phones. |
11/20/2023 08:30 am |
Kevin Hsueh | 031698 | With Customer Signature | |
|
W 40806
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Network share drives not accessible. |
11/18/2023 12:00 pm |
Kevin Hsueh | 031697 | No Signature: Remote Support | |
|
W 40796
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot WiFi System |
11/16/2023 09:00 am |
Kevin Hsueh | 031696 | With Customer Signature | |
|
W 40792
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot laptop |
11/14/2023 09:00 am |
Kevin Hsueh | 031691 | With Customer Signature | |
|
W 40791
Ref/PO#932086 |
Service Contract Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Replace UPS on Register 09 Ross Store #2336 302 South Route 4 Suite 100 Hagatna, GU 96910 |
11/15/2023 10:30 am |
Bryant Bagiac | 031693 | No Signature: Level 10 Service | |
|
W 40790
Ref/PO#931950 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Verifone Debit Pad Replacement on Register 3 Ross Store #2336 302 South Route 4 Suite 100 Hagatna, GU 96910 |
11/15/2023 09:30 am |
Bryant Bagiac | 031692 | No Signature: Level 10 Service | |
|
W 40777
Ref/PO#14288097 |
Onsite |
Field Nation Pure Technology, Inc. Victoria Commons Work Requested: by: Pure Technology, Inc. Victoria Commons Field Nation Service 14288097: Site Survey for Network and POS Install at Island Beauty Supply - Guam |
11/09/2023 09:00 am |
Kevin Hsueh | 031683 | No Signature: Field Nation Service | |
|
W 40771
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot WiFi Server |
11/07/2023 09:00 am |
Kevin Hsueh | 031686 | With Customer Signature | |
|
W 40754
Ref/PO#931254 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 931254 at Ross Store# 497. Install 2 HP T530 Thin Client PCs. |
10/31/2023 09:00 am |
Bryant Bagiac | 031679 | No Signature: Level 10 | |
|
W 40753
Ref/PO#14014309 |
Onsite |
Field Nation Retail Tech Work Requested: by: Retail Tech Field Nation Service# 14014309 at Michael Kors. Network Cabling Survey. |
10/31/2023 10:30 pm |
Kevin Hsueh | 031685 | No Signature: Field Nation Ticket | |
|
W 40751
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot CC Machine. Network cabling clean up at network switch. |
10/30/2023 02:00 pm |
Kevin Hsueh | 031678 | With Customer Signature | |
|
W 40750
|
Inhouse |
The Serengeti Trust Ross Morrison Work Requested: by: Ross Morrison Setup new email address on Outlook on new laptop. Export Morrico email from old laptop. Import old email to new laptop. Install and setup ExpressVPN. |
10/20/2023 04:00 pm |
Chu Hsieh | 031678 | With Customer Signature | |
|
W 40748
|
Remote |
Onward Mangilao Guam, Inc. Valerie Camacho Work Requested: by: Valerie Camacho Troubleshoot various 3CX Phone System issues. |
10/27/2023 03:35 pm |
Kevin Hsueh | 031674 | No Signature: Remote Support | |
|
W 40746
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Jung Ho Lee’s Sales network drive access. Return Elizabeth Quenga's workstation to Accounting department and transfer her data. |
10/27/2023 09:00 am |
Bryant Bagiac | 031673 | With Customer Signature | |
|
W 40741
|
Service Contract Remote |
Guam Memorial Park Timothy Leon Guerrero Work Requested: by: Timothy Leon Guerrero Troubleshoot lifelong memories printing issues |
10/25/2023 01:00 pm |
Kevin Hsueh | 031670 | No Signature: Remote Support | |
|
W 40736
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Extract user profile data for Elizabeth Quenga (EQuenga). |
10/25/2023 09:30 am |
Bryant Bagiac | 031669 |
No Signature: Remote Support
Signature for Later: Customer will sign later |
|
|
W 40735
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot ID Badge workstation. Troubleshoot Michael's workstation |
10/24/2023 03:00 pm |
Kevin Hsueh | 031668 | With Customer Signature | |
|
W 40733
|
Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Setup lapto for new employee - Levi Abayon |
10/24/2023 12:56 pm |
Kevin Hsueh | 031672 | With Customer Signature | |
|
W 40731
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Terminate 2 network cable and configure 2 AP |
10/24/2023 11:57 am |
Chu Hsieh | 031654 | With Customer Signature | |
|
W 40730
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Rick Frank called regarding newcems database files needing to be restored. |
10/24/2023 09:30 am |
Kevin Hsueh | 031652 | No Signature: Remote Support | |
|
W 40729
|
Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Install VPN on laptop |
10/24/2023 09:06 am |
Kevin Hsueh | 031676 |
No Signature: Remote Support
Signature for Later: Customer will pick up |
|
|
W 40728
Ref/PO#9370991855 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Ticket # 9370991855 for Park Place Technologies. Lexmark printer install at Micronesia Mall Macy's. POC: Madeleine Crisostomo - 635-7902 |
10/24/2023 10:00 am |
Bryant Bagiac | 031667 | No Signature: Work Market service | |
|
W 40727
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Restart GMP Servers. Per Lynn, access to CSI and network slow. |
10/23/2023 04:30 pm |
Kevin Hsueh | 031650 | No Signature: Remote Support | |
|
W 40724
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Update Foresight HTML5 to version 5.23.915 |
10/23/2023 02:00 pm |
Kevin Hsueh | 031649 | With Customer Signature | |
|
W 40723
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Wilma Kho Work Requested: by: Wilma Kho Work with Wilma on downloading/installing label printer driver she requires. |
10/23/2023 09:00 am |
Bryant Bagiac | 031648 | With Customer Signature | |
|
W 40720
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Set up laptop. Install VPN client, run Windows Updates, add to domain. |
10/20/2023 04:30 pm |
Bryant Bagiac | 031642 |
No Signature: Remote Support
Signature for Later: Customer will sign when picking up laptop. |
|
|
W 40717
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Upgrade PC Law on Server and Workstation |
10/20/2023 09:30 am |
Kevin Hsueh | 031640 | With Customer Signature | |
|
W 40711
Ref/PO#1588862103 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Ticket# 1588862103 for Park Place Tech. Lexmark printer install at FMC 100987 - USG - TUMON 1406 N MARINE CORPS DR STE A TAMUNING GU 96913. Jeanie Salas (671) 646-3773 POC |
10/19/2023 10:00 am |
Kevin Hsueh | 031637 | No Signature: Work Market Service | |
|
W 40710
Ref/PO#5556225337 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Ticket 5556225337 for Park Place Tech. Lexmark printer install at FMC 100986 - USG - DEDEDO 600 HARMON LOOP RD STE 104 DEDEDO GU 96929. Raizier Pangan (671) 637-3068 POC |
10/18/2023 10:00 am |
Bryant Bagiac | 031636 | No Signature: Work Market | |
|
W 40709
|
Remote |
JMC Equipment Rental Jenny Santos Work Requested: by: Jenny Santos Jenny Santos reported her MS Office 365 is showing "Subscription Expired" |
10/17/2023 01:00 pm |
Kevin Hsueh | 031634 | No Signature: Remote Support: Jenny Santos Email Request | |
|
W 40708
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Set up remote VPN access on two new laptops for Terry and Georgette |
10/17/2023 11:00 am |
Bryant Bagiac | 031639 |
No Signature: Remote Support
Signature for Later: |
|
|
W 40707
Ref/PO#PO# 2024-00000111 |
Onsite |
Judiciary of Guam Joleen Cepeda Work Requested: by: Joleen Cepeda Troubleshoot Promethean ActivBoard Ultra Short Throw DLP Projector. Per the user: Projector is not focusing. |
10/18/2023 02:00 pm |
Kevin Hsueh | 031635 | No Signature: Customer Signed Invoice# 031635 | |
|
W 40701
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams remote.guammemorialpark.com SSL certificate expires 10/15/2023 and needs to be rekeyed. |
10/13/2023 05:00 pm |
Chu Hsieh | 031629 | No Signature: remote support | |
|
W 40696
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Setup 2 new workstations for Accounting office. Add to Domain, Install QuickBooks, Install MS Office, Install network printer. |
10/13/2023 09:30 am |
Bryant Bagiac | 031625 | With Customer Signature | |
|
W 40693
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Wilma Kho Work Requested: by: Wilma Kho Troubleshoot Wilma's scanning issues |
10/12/2023 09:00 am |
Bryant Bagiac | 031624 | With Customer Signature | |
|
W 40692
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Server/Network |
10/11/2023 12:30 pm |
Kevin Hsueh | 031623 | With Customer Signature | |
|
W 40687
|
Remote |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Nel advised she renewed the SSL Certificate on GoDaddy. Login and install new SSL Certificate on JBSRV |
10/06/2023 08:30 am |
Kevin Hsueh | 031620 | No Signature: Remote Support | |
|
W 40685
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron deliver and setup switches at Logistics office. |
10/05/2023 02:00 pm |
Kevin Hsueh | 031619 | With Customer Signature | |
|
W 40681
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Install 500GB SSD, Windows 10 Pro and update to latest drivers. |
10/04/2023 10:00 am |
Chu Hsieh | 031589 | No Signature: System being drop off by Bryant with another work order for setting up the PC to domain | |
|
W 40680
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Deliver and setup Sony Vaio AIO (area in front of Roxanne's office) |
10/04/2023 03:00 pm |
Bryant Bagiac | 031617 | With Customer Signature | |
|
W 40672
|
Remote |
Morrison, Allan Allan Morrison Work Requested: by: Allan Morrison Takes time to access Outlook and send emails. Unable to access United.com website |
10/02/2023 01:55 pm |
Chu Hsieh | 031614 | No Signature: remote support | |
|
W 40667
|
Onsite |
St. Lucy's Eye Clinic Teressa Work Requested: by: Teressa Leon Guerrero Deliver and set up laptop |
09/29/2023 09:41 am |
Bryant Bagiac | 031606 | With Customer Signature | |
|
W 40666
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot Leonie's workstation - no network access. |
09/28/2023 11:09 am |
Bryant Bagiac | 031602 | With Customer Signature | |
|
W 40661
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Troubleshoot Kaela's workstation. Workstation boots up but no image is displayed on the monitor |
09/26/2023 02:00 pm |
Bryant Bagiac | 031599 | With Customer Signature | |
|
W 40660
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Perform initial set up on 3 Lenovo workstations |
09/25/2023 09:40 am |
Bryant Bagiac | 031615 |
No Signature: Remote Support
Signature for Later: Customer signature when delivered |
|
|
W 40659
|
Inhouse |
St. Lucy's Eye Clinic Teressa Leon Guerrero Work Requested: by: Teressa Leon Guerrero Reprep Laptop |
09/25/2023 09:12 am |
Kevin Hsueh | 031598 |
No Signature: Remote Support
Signature for Later: Laptop will be delivered and setup onsite |
|
|
W 40658
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Pick up 3 Lenovo workstations (stored in network room/back office). See Christi if workstations cannot be located. Bring back to DSI to perform initial setup. |
09/25/2023 09:00 am |
Bryant Bagiac | 031597 | With Customer Signature | |
|
W 40655
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot Logistics Office Internet/Network issues |
09/22/2023 09:37 am |
Kevin Hsueh | 031583 | With Customer Signature | |
|
W 40650
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Reset Jojo Tyquengco account Password |
09/21/2023 03:00 pm |
Kevin Hsueh | 031581 | No Signature: remote support | |
|
W 40646
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Pick up old equipment for disposal (located outside server room): 7 UPS, 1 PBX, 3 LCD Monitor, 1 Laser Printer |
09/21/2023 09:30 am |
Bryant Bagiac | 031582 | With Customer Signature | |
|
W 40643
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Upgrade to SSD |
09/20/2023 10:00 am |
Chu Hsieh | 031517 | With Customer Signature | |
|
W 40636
|
Onsite |
Guam Department of Education Ansley Jackson Work Requested: by: Ansley Jackson Relocate the following ActivPanels: Room 13 to Room 206 PROMETHEAN WHITEBOARD TOUCHSCREEN 78334 75W26-L8HC7N5550163 PROMETHEAN MOBILE STAND W/SPEAKER 78444 12200747-088 Room 106 to Room 203: PROMETHEAN WHITEBOARD TOUCHSCREEN 78336 75W26-L8HC7N5550342 PROMETHEAN MOBILE STAND W/SPEAKER 78446 12200747-089 |
09/20/2023 10:30 am |
Bryant Bagiac | 030156 | No Signature: Customer signed acknowledgement forms | |
|
W 40629
|
Onsite |
St. Lucy's Eye Clinic Teressa Leon Guerrero Work Requested: by: Teressa Leon Guerrero Check St. Lucy Server. |
09/19/2023 02:00 pm |
Kevin Hsueh | 031579 | With Customer Signature | |
|
W 40628
Ref/PO#P236A04284 |
Onsite |
Office of the Attorney General Vince Taitingfong Work Requested: by: Vince Taitingfong Work with Vince on 3CX Phone System |
09/19/2023 09:30 am |
Kevin Hsueh | 031579 | With Customer Signature | |
|
W 40627
|
Inhouse |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Reprep Lenovo ThinkCentre P330. Setup as a Terminal Workstation for JMC Equipment. |
09/18/2023 01:25 pm |
Bryant Bagiac | 031613 | With Customer Signature | |
|
W 40622
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Troubleshoot Cookie's email issue. Cookie advised she is unable to send or receive emails |
09/14/2023 04:00 pm |
Kevin Hsueh | 031567 | With Customer Signature | |
|
W 40620
|
Remote |
JMC Equipment Rental Dave Taitano Work Requested: by: Dave Taitano Work with Dave to troubleshoot email and remote access issues |
09/13/2023 02:00 pm |
Kevin Hsueh | 031566 | No Signature: Remote Support: Dave Taitano | |
|
W 40616
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Gain access to EMI GoDaddy account. Create new email account for Benny. |
09/12/2023 02:00 pm |
Kevin Hsueh | 031560 | With Customer Signature | |
|
W 40615
Ref/PO#SV1147249 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Park Place Tech Service SV1147249. Deliver HP 3PAR storeserv and cable management to SDA (Andrew Porter) |
09/12/2023 11:00 am |
Kevin Hsueh | 031558 | With Customer Signature | |
|
W 40612
|
Emergency Onsite |
St. Lucy's Eye Clinic Teressa Leon Guerrero Work Requested: by: Teressa Leon Guerrero Terassa reported she got hacked. Possible ransomware |
09/11/2023 04:06 pm |
Kevin Hsueh | 031565 | With Customer Signature | |
|
W 40606
|
Onsite |
JMC Equipment Rental Carmen Martinez Work Requested: by: Carmen Martinez troubleshoot Cookie's IP Phone |
09/15/2023 11:30 am |
Kevin Hsueh | 031555 | With Customer Signature | |
|
W 40605
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Server down again. Nel requested service to check issue. |
09/08/2023 10:53 am |
Kevin Hsueh | 031554 | With Customer Signature | |
|
W 40604
|
Onsite |
American Cancer Society Chuck Young Work Requested: by: Chuck Young Service Address: 250 Route 4, Suite 204 Guam United States 96910 Tech will need a laptop and an ethernet cable. Tech will call Chuck @ 816-912-4434 upon checking in with Elena onsite. We will work together to connect new Meraki router to the tech's laptop and program in the Static IP information for WAN1. We will then replace the existing Meraki router with the new router onsite. We will test to ensure the router is connecting to the internet and our VPN tunnels, and all local hardware. If time allows, tech will move the Meraki Wireless access point where the old Cisco AP is on the ceiling, and ensure it is online. |
09/13/2023 09:00 am |
Kevin Hsueh | 031563 | With Customer Signature | |
|
W 40602
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos Install new SSD on Dell Optiplex 3010. |
09/07/2023 10:00 am |
Bryant Bagiac | 031521 | No Signature: Signed in W40613 | |
|
W 40601
|
Emergency Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Server down. Troubleshoot server |
09/07/2023 08:30 am |
Kevin Hsueh | 031553 | With Customer Signature | |
|
W 40593
|
Remote |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Per Nel, emails down since Saturday. Check Server. |
09/05/2023 10:00 am |
Kevin Hsueh | 031549 | No Signature: Remote Support: Nel Bangayan request | |
|
W 40591
|
Onsite |
JMC Equipment Rental Dave Taitano Work Requested: by: Dave Taitano Set up Rodney's email on his work phone. |
09/05/2023 11:00 am |
Bryant Bagiac | 031548 | With Customer Signature | |
|
W 40590
|
After Hours Remote |
Domino's Pizza of Guam Dane Taitano Work Requested: by: Dane Taitano Troubleshoot 3CX Phone System |
09/04/2023 01:00 pm |
Kevin Hsueh | 031547 | No Signature: Remote Support | |
|
W 40587
|
Service Contract Remote |
Guam Memorial Park Timothy Leon Guerrero Work Requested: by: Timothy Leon Guerrero Tim reported his workstation Lifelong Printing Software fails to print. |
08/31/2023 10:30 am |
Kevin Hsueh | 031545 | No Signature: remote support: Email request from Tim Leon Guerrero | |
|
W 40586
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Deliver and set up Acer laptop for Jazmine Sablan |
08/31/2023 11:00 am |
Bryant Bagiac | 031544 | With Customer Signature | |
|
W 40585
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Ambyth Corporate Office: check front desk for a network port to connect IP Phone. Work with Jacob to determine what software on Bella's old laptop that needs to be reinstalled |
08/30/2023 04:00 pm |
Kevin Hsueh | 031540 | With Customer Signature | |
|
W 40582
|
Onsite |
JMC Equipment Rental Dave Taitano Work Requested: by: Dave Taitano Troubleshoot QuickBooks on Dave/Rodney's workstation. |
08/30/2023 02:30 pm |
Bryant Bagiac | 031539 | With Customer Signature | |
|
W 40577
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot SonicWALL Site to Site VPN (Guam to Saipan). |
08/29/2023 11:00 am |
Kevin Hsueh | 031537 | No Signature: Remote Suppoort | |
|
W 40576
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup workstation for Jazmine at Corporate Office |
08/29/2023 10:00 am |
Bryant Bagiac | 031536 | With Customer Signature | |
|
W 40575
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Check Mar's PC. Unable to access Outlook |
08/29/2023 09:45 am |
Chu Hsieh | 031535 | With Customer Signature | |
|
W 40574
|
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Ticket 5488583265. Park Place Tech Lexmark printer install in Saipan. |
08/28/2023 10:00 am |
Kevin Hsueh | 031533 | No Signature: Work Market Service | |
|
W 40571
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Deliver reprepped MANAGEPC. Setup to network domain, install Solarwinds MSP and SentinelOne. Configure ArcServe ImageManager for replication |
08/28/2023 10:00 am |
Chu Hsieh | 031531 | With Customer Signature | |
|
W 40570
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Lenovo M90n-1 (MANAGEPC) would loose network connection whenever restart of OS is initiated. Shutdown and then power on would restore network connection. Reload fresh copy of Windows 11 Pro. |
08/25/2023 03:30 pm |
Chu Hsieh | 031530 | With Customer Signature | |
|
W 40568
|
Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo See Kevin for instructions. |
08/25/2023 12:02 pm |
Kevin Hsueh | 031546 | With Customer Signature | |
|
W 40564
|
Inhouse |
Euh, Jeanu Jeanu Euh Work Requested: by: Jeanu Euh power went out while doing Windows update. PC drop off by Rhys Mantanona |
08/23/2023 04:00 pm |
Chu Hsieh | 031515 |
No Signature: Remote Support
Signature for Later: customer will pickup |
|
|
W 40563
|
Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Extract Greg Graham email from old backup drive. Provided extracted mailbox to Corey. |
08/24/2023 10:34 am |
Kevin Hsueh | 031526 | With Customer Signature | |
|
W 40561
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Configure Ambyth Logistics SonicWALL with new Docomo assigned WAN Static IP settings. |
08/24/2023 09:30 am |
Kevin Hsueh | 031528 | With Customer Signature | |
|
W 40560
|
Inhouse |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Unable to open Outlook. Simon's wife moved document to OneDrive and Outlook stop working. |
08/23/2023 11:00 am |
Chu Hsieh | 031513 | With Customer Signature | |
|
W 40559
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Deliver and setup workstation for Marine Coordinator. See Jay for details. Pick up and bring back 2 laptops to DSI. See Lou Garcia for details. |
08/23/2023 02:00 pm |
Bryant Bagiac | 031514 | With Customer Signature | |
|
W 40557
|
Inhouse |
Island Girl Coffee N' Quenchers Torgun Smith Work Requested: by: Torgun Smith Transfer data from old Morrico Surface Laptop to new personal laptop |
08/22/2023 10:00 am |
Chu Hsieh | 031512 | No Signature: Remote support | |
|
W 40548
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Elizabeth Andon Work Requested: by: Elizabeth Andon Troubleshoot Elizabeth Andon's Outlook access issues |
08/18/2023 02:00 pm |
Kevin Hsueh | 031509 | No Signature: Remote Support: Elizabeth Andon Email Request | |
|
W 40546
Ref/PO#9565110944 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service 9565110944 at Pizza Hut Sumay to install new MX and Switch. |
08/17/2023 09:30 am |
Kevin Hsueh | 031508 | No Signature: Work Market Service | |
|
W 40544
|
Onsite |
JMC Equipment Rental Ethan Meno Work Requested: by: Ethan Meno Setup Zane Barcinas (ZBarcinasJMC@mcpgroupgu.com) email on Zane's mobile phone. Troubleshoot Software install on Ethan's laptop. |
08/16/2023 02:00 pm |
Bryant Bagiac | 031506 | With Customer Signature | |
|
W 40541
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Troubleshoot Eric James' printing issues |
08/16/2023 09:00 am |
Bryant Bagiac | 031504 | With Customer Signature | |
|
W 40538
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Lynn reported network share drive and printer access is slow. |
08/14/2023 04:30 pm |
Kevin Hsueh | 031503 | No Signature: Remote Support: Lynn Painter Email Request | |
|
W 40536
|
Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Create new account/email for Rodney Teria |
08/15/2023 09:30 am |
Kevin Hsueh | 031502 | No Signature: Remote Support: Mark Peredo Email Request | |
|
W 40532
|
Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Per Mark Perdeo's email request, Create new user account and email for Zane Barcinas |
08/14/2023 08:30 am |
Kevin Hsueh | 031497 | No Signature: Remote Support: Email Request from Mark Perdeo | |
|
W 40530
|
Remote |
JMC Equipment Rental Carmen Martinez Work Requested: by: Carmen Martinez Carmen reported QuickBooks unable to be set in Multi-User Mode |
08/10/2023 10:00 am |
Kevin Hsueh | 031495 | No Signature: Remote Support: Carmen Martinez Email Request | |
|
W 40529
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot Docomo internet |
08/09/2023 03:00 pm |
Kevin Hsueh | 034193 | With Customer Signature | |
|
W 40525
|
Onsite |
Onward Mangilao Guam, Inc. Rose Aquino Work Requested: by: Rose Aquino Troubleshoot 3CX Phone System |
08/08/2023 09:30 am |
Kevin Hsueh | 031490 | With Customer Signature | |
|
W 40524
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: by: Bridget Bagiac Troubleshoot Wendy's network connection. |
08/07/2023 03:00 pm |
Bryant Bagiac | 031492 | With Customer Signature | |
|
W 40523
|
Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Setup Xerox Printer at Dispatch Office. Troubleshoot Dispatch Office workstation |
08/07/2023 02:00 pm |
Bryant Bagiac | 031488 | With Customer Signature | |
|
W 40521
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot various issues |
08/04/2023 01:17 pm |
Kevin Hsueh | 031485 | With Customer Signature | |
|
W 40520
Ref/PO#SV1174906 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Park Place Tech Ticket# SV1174906 at Judicary of Guam to work with Thales to replace SFP connector. |
08/04/2023 09:00 am |
Kevin Hsueh | 031484 | No Signature: Park Place Tech Service | |
|
W 40517
|
Onsite |
JMC Equipment Rental Dave Taitano Work Requested: by: Dave Taitano Troubleshoot Daves QuickBooks Access |
08/03/2023 11:00 am |
Kevin Hsueh | 031487 | With Customer Signature | |
|
W 40515
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot GHRA Router/Network |
08/03/2023 09:00 am |
Kevin Hsueh | 031482 | With Customer Signature | |
|
W 40513
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Restore Docomo internet at Logistics Office. Troubleshoot Wilma's workstation. Setup Nitro PDF on accounting workstation. |
08/02/2023 02:00 pm |
Kevin Hsueh | 031486 | With Customer Signature | |
|
W 40505
|
Inhouse |
The Serengeti Trust Sarah Morrison Work Requested: by: Sarah Morrison Install Windows 11 on Lenovo ThinkPad Laptop |
08/01/2023 09:00 am |
Bryant Bagiac | 031481 | With Customer Signature | |
|
W 40504
|
Inhouse |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez See Chu for information. |
07/31/2023 04:28 pm |
Chu Hsieh | 031489 | With Customer Signature | |
|
W 40500
|
Inhouse |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Transfer software FLEET MANAGEMENT PRO from HP to OMEN laptop. |
08/08/2023 01:00 pm |
Bryant Bagiac | 031489 | With Customer Signature | |
|
W 40498
|
Onsite |
ANZ Wines Sarah Morrison Work Requested: by: Sarah Morrison Fix network lines between access point |
07/27/2023 01:45 pm |
Chu Hsieh | 031474 | With Customer Signature | |
|
W 40495
Ref/PO#919549 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Replace Verifone Debit Pad on Register #9 |
07/26/2023 09:30 am |
Bryant Bagiac | 031472 | No Signature: Level 10 Service | |
|
W 40493
Ref/PO#918990 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Replace HP T530 Thin Client PC in Break Room |
07/25/2023 09:00 am |
Bryant Bagiac | 031472 | No Signature: Level 10 Service | |
|
W 40491
|
Onsite |
JMC Equipment Rental Dave Taitano Work Requested: by: Dave Taitano Troubleshoot QuickBooks on Dave's workstation. Meeting with Corey to discuss service contract. |
07/24/2023 02:00 pm |
Kevin Hsueh | 031470 | With Customer Signature | |
|
W 40490
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot Lou's CYMA Access |
07/24/2023 11:00 am |
Kevin Hsueh | 031457 | No Signature: Remote Support | |
|
W 40489
|
Onsite |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Troubleshoot Jean's Laptop Issues |
07/24/2023 09:30 am |
Bryant Bagiac | 031456 | With Customer Signature | |
|
W 40487
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Restart CYMA Server. Per Vanessa, some users are stuck in CYMA |
07/19/2023 07:30 am |
Kevin Hsueh | 031454 | No Signature: Remote Support | |
|
W 40482
|
Remote |
Unitek Environmental Mylene Topacio Work Requested: by: Mylene Topacio Mylene Topacio advised she is locked out of her user profile. |
07/18/2023 11:00 am |
Kevin Hsueh | 031452 | No Signature: Remote Support | |
|
W 40481
|
Onsite |
Royal Orchid Guam Ronald Su Work Requested: by: Ronald Su Troubleshoot Mr. Su's workstation |
07/18/2023 09:30 am |
Kevin Hsueh | 031451 | No Signature: Unable to load webapp | |
|
W 40480
|
Remote |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Corey reported mcpgroupgu.com domain showing not valid. Emails not accessible. |
07/17/2023 03:00 pm |
Kevin Hsueh | 031448 | No Signature: Remote Support | |
|
W 40479
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Jacob reported that Joy cannot login to her workstation. Error: Bad request timestamp 0 [40105] |
07/17/2023 09:30 am |
Kevin Hsueh | 031447 | No Signature: Remote Support | |
|
W 40477
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Gail reported she cannot login to her workstation. Error: Bad request timestamp 0 [40105] |
07/14/2023 05:00 pm |
Kevin Hsueh | 031446 | No Signature: Remote Support | |
|
W 40476
|
Onsite |
Roland cruz Roland Cruz Work Requested: by: Roland Cruz Onsite service request to setup new touchscreen laptop. |
07/18/2023 10:00 am |
Chu Hsieh | 031449 | With Customer Signature | |
|
W 40475
|
Remote |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Troubleshoot QuickBooks |
07/13/2023 11:00 am |
Kevin Hsueh | 031440 | No Signature: Remote Support | |
|
W 40474
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Install batteries into two laptops. |
07/13/2023 11:31 am |
Kevin Hsueh | 031312 | No Signature: Customer will pick up laptops | |
|
W 40469
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Ricky's workstation |
07/12/2023 10:00 am |
Kevin Hsueh | 031438 | With Customer Signature | |
|
W 40468
Ref/PO#SV1166874 & SV116828 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Park Place Tech Services SV1166874 & SV116828 at Judiciary of Guam. |
07/11/2023 09:30 am |
Kevin Hsueh | 031435 | No Signature: Park Place Tech Service | |
|
W 40466
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Install QuickBooks 2023 on server and workstations |
07/10/2023 02:00 pm |
Kevin Hsueh | 031433 | With Customer Signature | |
|
W 40464
|
Inhouse |
Taitingfong, Vince Vince Taitingfong Work Requested: by: Vince Taitingfong Troubleshoot Trackimo GPS Units |
07/10/2023 09:00 am |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: Customer will pick up |
||
|
W 40462
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Restart MS Exchange services. Per Melet, TRMA had a power outage. |
07/09/2023 04:00 pm |
Kevin Hsueh | 031432 | No Signature: Remote Support | |
|
W 40458
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Defective Hard Drive |
07/06/2023 09:57 am |
Bryant Bagiac | 031405 | With Customer Signature | |
|
W 40454
|
Inhouse |
Equatorial Manufactory, Inc. Benny Ng Work Requested: by: Benny Ng Extract EMIEST software from Benny's old Dell workstation |
07/05/2023 10:42 am |
Bryant Bagiac | 031430 |
No Signature: Remote Support
Signature for Later: Files will be delivered to customer. |
|
|
W 40452
|
Onsite |
Equatorial Manufactory, Inc. Benny Ng Work Requested: by: Benny Ng Troubleshoot Benny's workstation and network connection |
07/05/2023 09:00 am |
Bryant Bagiac | 031428 | With Customer Signature | |
|
W 40450
|
Onsite |
Title Guaranty of Guam Jonathan Bondoc Work Requested: by: Jonathan Bondoc Troubleshoot 3CX Issues |
07/03/2023 02:00 pm |
Kevin Hsueh | 031427 | No Signature: | |
|
W 40449
|
Inhouse |
Roland cruz Roland Cruz Work Requested: by: Roland Cruz Connect HP Laptop to internet. |
07/05/2023 02:00 pm |
Chu Hsieh | 031429 | With Customer Signature | |
|
W 40440
|
Service Contract Remote |
Guam Memorial Park Timothy Leon Guerrero Work Requested: by: Timothy Leon Guerrero Troubleshoot Tim's printing issues using Life Long Memories Software |
06/29/2023 08:00 am |
Kevin Hsueh | 031422 | No Signature: Remote Support | |
|
W 40438
Ref/PO#914044 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 914044 at Ross GPO to replace all 23 registers' UPS |
06/29/2023 09:30 am |
Bryant Bagiac | 031421 | No Signature: Level 10 Service | |
|
W 40436
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez check Dave's and Tim's PC on freezing and crashing issues |
06/29/2023 10:00 am |
Chu Hsieh | 031424 | With Customer Signature | |
|
W 40435
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Copy Bella's extracted data to her working laptop. |
06/28/2023 09:00 am |
Bryant Bagiac | 031419 | With Customer Signature | |
|
W 40433
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Lenovo Laptop. Extract Bella's user data. |
06/27/2023 03:00 pm |
Bryant Bagiac | 031418 |
No Signature: Remote Support
Signature for Later: Going to Ambyth the following day to return laptop |
|
|
W 40432
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot RB's workstation |
06/27/2023 02:00 pm |
Bryant Bagiac | 031417 | With Customer Signature | |
|
W 40431
|
Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot App Server |
06/27/2023 11:00 am |
Kevin Hsueh | 031416 | With Customer Signature | |
|
W 40427
|
Service Contract Onsite |
Morrico Equipment Torgun Smith Work Requested: by: Torgun Smith Locate Torgun's email older than 2021 |
06/22/2023 01:30 pm |
Chu Hsieh | 031400 | With Customer Signature | |
|
W 40425
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo SSL certificate needs to be rekey as current SSL expires June 22, 2023 |
06/22/2023 10:00 am |
Chu Hsieh | 031399 | No Signature: remote | |
|
W 40423
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Gail reported Subic Office unable to connect to RDS Server to access CYMA. |
06/21/2023 10:00 am |
Kevin Hsueh | 031398 | No Signature: Remote Support | |
|
W 40422
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Mar unable to access her pc |
06/21/2023 01:45 pm |
Chu Hsieh | 031397 | With Customer Signature | |
|
W 40421
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Troubleshoot Network Issue |
06/21/2023 02:00 pm |
Bryant Bagiac | 031396 | With Customer Signature | |
|
W 40420
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Network |
06/21/2023 09:30 am |
Kevin Hsueh | 031395 | With Customer Signature | |
|
W 40419
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: by: LeRoy Moore Restore IT&E internet circuit on Unitek SonicWALL. Install new UPS. Troubleshoot various other issues. |
06/20/2023 09:30 am |
Kevin Hsueh | 031394 | With Customer Signature | |
|
W 40416
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Install replacement batteries for main server and 12tb usb hdd |
06/19/2023 01:00 pm |
Chu Hsieh | 031391 | With Customer Signature | |
|
W 40413
|
Onsite |
JSE Engineers, LLC Gabe Jugo Work Requested: by: Gabe Jugo Check/Troubleshoot Google Workspace/Email issue. |
06/19/2023 02:00 pm |
Kevin Hsueh | 031393 | With Customer Signature | |
|
W 40411
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Restart Exchange Email Service |
06/18/2023 09:10 am |
Kevin Hsueh | 031390 | No Signature: Remote Support | |
|
W 40410
|
Service Contract Onsite |
Morrico Equipment Torgun Smith Work Requested: by: Torgun Smith Troubleshoot Torgun's Email. |
06/16/2023 09:00 am |
Kevin Hsueh | 031389 | With Customer Signature | |
|
W 40404
Ref/PO#911984 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 911984 at Ross# 1902 to install new pin pad |
06/14/2023 08:42 am |
Bryant Bagiac | 031383 | No Signature: Level 10 Service | |
|
W 40403
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot various issues |
06/13/2023 02:00 pm |
Kevin Hsueh | 031381 | With Customer Signature | |
|
W 40401
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Restore original Operator Group Inbound Call Flow |
06/12/2023 01:30 pm |
Kevin Hsueh | 031379 | No Signature: Remote Support | |
|
W 40399
|
Onsite |
Cabot Mantanona LLP. Rawlen Mantanona Work Requested: by: Rawlen Mantanona Setup Extensions, Call Flow, and IP Phones. |
06/01/2023 02:00 pm |
Kevin Hsueh | 031377 | No Signature: | |
|
W 40396
Ref/PO#911927 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 911627 at Ross 2336 to replace pin pad on register 6 |
06/09/2023 11:30 am |
Bryant Bagiac | 031376 | No Signature: Level 10 Service | |
|
W 40395
Ref/PO#911626 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 911626 at Ross 2336 to replace pin pad on register 5 |
06/09/2023 10:30 am |
Bryant Bagiac | 031375 | No Signature: Level 10 service | |
|
W 40394
Ref/PO#911628 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 911628 at Ross 2336 to replace pin pad on register 4 |
06/09/2023 09:30 am |
Kevin Hsueh | 031374 | No Signature: Level 10 | |
|
W 40393
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Gail advised Docomo internet is back up. Request to reconnect Docomo internet to SonicWALL |
06/09/2023 08:00 am |
Kevin Hsueh | 031378 | With Customer Signature | |
|
W 40390
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup workstation for temporary remote access to Guam CYMA for Zenie. Setup backup IT&E Internet BEC Modems at Ambyth locations. |
06/08/2023 09:00 am |
Kevin Hsueh | 031372 | With Customer Signature | |
|
W 40388
Ref/PO#1360545285 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Installation of Lexmark CX725 at 404 W SOLEDAD AVE STE A-2 HAGATNA GU 96910 |
06/07/2023 09:00 am |
Kevin Hsueh | 031369 | No Signature: Work Market Service. Customer signed Work Market close out form. | |
|
W 40387
|
Inhouse |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Computer not turning on. Got wet. |
06/06/2023 11:06 am |
Chu Hsieh | 031370 |
No Signature: Remote Support
Signature for Later: waiting customer pickup |
|
|
W 40383
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Troubleshoot QuickBooks issue |
06/05/2023 10:30 am |
Kevin Hsueh | 031366 | With Customer Signature | |
|
W 40380
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Change server backup to earlier time as generator shuts off at end of day |
06/03/2023 09:00 am |
Chu Hsieh | 031363 | With Customer Signature | |
|
W 40379
|
Emergency Onsite |
J&B Modern Tech Gene Bangayan Work Requested: by: Gene Bangayan Troubleshoot Server. Server down again |
06/02/2023 11:18 am |
Kevin Hsueh | 031364 | With Customer Signature | |
|
W 40375
|
Emergency Onsite |
J&B Modern Tech Gene Bangayan Work Requested: by: Gene Bangayan Troubleshoot Server |
06/01/2023 10:58 am |
Kevin Hsueh | 031361 | With Customer Signature | |
|
W 40370
|
Remote |
Morrison, Allan Allan Morrison Work Requested: by: Allan Morrison various task |
05/31/2023 02:00 pm |
Chu Hsieh | 031360 | No Signature: remote | |
|
W 40368
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup workstation and laptop from Logistics office at the HQ office. |
05/31/2023 09:00 am |
Kevin Hsueh | 031356 | With Customer Signature | |
|
W 40367
|
After Hours Remote |
Unitek Environmental LeRoy Moore Work Requested: by: LeRoy Moore Disable IT&E Main Internet. Swap to GTA internet circuit used for public wifi access. |
05/30/2023 01:30 pm |
Kevin Hsueh | 031355 | No Signature: Remote Support | |
|
W 40365
|
Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Forgot password |
05/30/2023 11:00 am |
Chu Hsieh | 031354 | No Signature: No cell service at location | |
|
W 40364
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot network. Setup laptop for Bella |
05/30/2023 10:30 am |
Kevin Hsueh | 031353 | With Customer Signature | |
|
W 40363
|
Emergency Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot Marks laptop access issues |
05/30/2023 10:00 am |
Kevin Hsueh | 031352 | No Signature: Remote Support | |
|
W 40362
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Reconfigure SonicWALL to use GTA circuit for all WAN. |
05/27/2023 09:00 am |
Kevin Hsueh | 031351 | No Signature: Remote Support | |
|
W 40361
|
After Hours Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Server not booting up |
05/26/2023 05:00 pm |
Chu Hsieh | 031350 | No Signature: Poor internet connection | |
|
W 40359
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Ambyth Network |
05/26/2023 10:30 am |
Kevin Hsueh | 031357 | With Customer Signature | |
|
W 40358
|
After Hours Onsite |
Morrico Equipment Torgun Smith Work Requested: by: Torgun Smith 3CX server down |
05/25/2023 10:00 am |
Chu Hsieh | 031349 | No Signature: did not have internet access | |
|
W 40357
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Install and activate MS Office 365 on Remote Desktop Server |
05/19/2023 04:00 pm |
Kevin Hsueh | 031348 | No Signature: Remote Support | |
|
W 40353
|
Onsite |
St. Lucy's Eye Clinic Teressa Leon Guerrero Work Requested: by: Teressa Leon Guerrero Troubleshoot workstation login issues. |
05/18/2023 09:00 am |
Kevin Hsueh | 031335 | With Customer Signature | |
|
W 40352
|
Onsite |
Unitek Environmental Katrina Suissa Work Requested: by: Katrina Suissa Troubleshoot Printer issue at MEC office (1st floor). |
05/17/2023 09:30 am |
Jayson Larot | 031333 | With Customer Signature | |
|
W 40351
|
Onsite |
Domino's Pizza of Guam Dane Taitano Work Requested: by: Dane Taitano Troubleshoot Patton Gateway. |
05/16/2023 02:00 pm |
Kevin Hsueh | 031329 | With Customer Signature | |
|
W 40349
|
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Replace Verifone Pin Pad on a register at Ross Dededo. |
05/16/2023 09:30 am |
Jayson Larot | 031331 | No Signature: No Signature. Level 10 Service. | |
|
W 40348
|
Inhouse |
Clinard, Mimi Mimi Clinard Work Requested: by: Mimi Clinard Blocked 3rd party cookies and now unable to see some of online course materials. |
05/15/2023 11:44 am |
Kevin Hsueh | 031328 | With Customer Signature | |
|
W 40347
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup workstation for Tyler Salas at Accounting Dept. |
05/15/2023 09:00 am |
Jayson Larot | 031327 | With Customer Signature | |
|
W 40346
|
Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Install SSD |
05/12/2023 11:16 am |
Kevin Hsueh | 031336 | With Customer Signature | |
|
W 40344
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Setup new WiFi Router at 2nd floor executive office. |
05/12/2023 10:00 am |
Kevin Hsueh | 031324 | With Customer Signature | |
|
W 40339
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Reprep workstation |
05/11/2023 03:14 pm |
Jayson Larot | 031334 | No Signature: No signature, inhouse service. | |
|
W 40338
|
Inhouse |
Unitek Environmental Princes Ayuyu Work Requested: by: Princes Ayuyu See Kevin |
05/11/2023 12:07 pm |
Kevin Hsueh | 031320 | With Customer Signature | |
|
W 40336
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Deliver and install new APC UPS |
05/10/2023 02:00 pm |
Kevin Hsueh | 031319 | With Customer Signature | |
|
W 40335
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Guy Binoya Setup Feli’s email on his new phone. Pick up Bong laptop to be brought back to DSI for service. |
05/10/2023 01:30 pm |
Jayson Larot | 031330 | With Customer Signature | |
|
W 40334
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot Charlene Falrad Outlook. Emails not syncing. |
05/10/2023 10:30 am |
Kevin Hsueh | 031318 | No Signature: Remote Support: Requested by Christi Taijeron | |
|
W 40330
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup workstation and user profile for Drennan Hattig. |
05/09/2023 09:00 am |
Jayson Larot | 031316 | With Customer Signature | |
|
W 40325
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Gail reported no email or ring access |
05/08/2023 08:00 am |
Kevin Hsueh | 031311 | With Customer Signature | |
|
W 40322
|
Inhouse |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Annaspoke with Kevin on the issue with desktop |
05/05/2023 08:33 am |
Kevin Hsueh | 031309 | With Customer Signature | |
|
W 40321
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Run two new network lines for a new employee at the Accounting department. |
05/05/2023 09:30 am |
Jayson Larot | 031310 | With Customer Signature | |
|
W 40319
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Update mail client settings for all their desktop and mobile phones |
05/04/2023 10:30 am |
Jayson Larot | 031307 | With Customer Signature | |
|
W 40318
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Setup 2nd floor office network for Executive Office. Setup VPN connection for Mr. Su’s laptop. |
05/04/2023 09:30 am |
Kevin Hsueh | 031306 | With Customer Signature | |
|
W 40316
Ref/PO#908380 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 908380 Verifone Debit Pad Replacement at Ross GPO. |
05/04/2023 09:00 am |
Jayson Larot | 031304 | No Signature: Level 10 service. | |
|
W 40315
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Pick up 2 - 3 old workstations from Ambyth and bring back to DSI. Determine which can be reprep for new employee use. |
05/02/2023 02:00 pm |
Jayson Larot | 031317 | No Signature: Inhouse Service | |
|
W 40304
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Network and Server. Per Linda Kasio, network and server drops randomly. |
04/28/2023 02:00 pm |
Kevin Hsueh | 031299 | With Customer Signature | |
|
W 40302
Ref/PO#2646410113 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Installation of Lexmark CX725de with 550-Sheet Trays, Memory, Badge Reader and Adjustable Printer Stand Location:     141 MACHECHE RD STE 201 YIGO  GU    96929 |
04/28/2023 10:00 am |
Jayson Larot | 031298 | No Signature: Remote Support | |
|
W 40299
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot Various Issues |
04/27/2023 09:30 am |
Kevin Hsueh | 031297 | With Customer Signature | |
|
W 40298
Ref/PO#9403669319 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Installation of Lexmark CX860 with 550-sheet tray, memory, badge reader |
04/27/2023 09:30 am |
Jayson Larot | 031296 | No Signature: Work Market Service. | |
|
W 40296
Ref/PO#9319159597 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Ticket# 9319159597 at Anderson AFB Pizza Hut to replace Cradlepoint hardware. |
04/26/2023 09:30 am |
Kevin Hsueh | 031294 | No Signature: Work Market Service | |
|
W 40295
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Bi-weekly server maintenance service. |
04/26/2023 09:00 am |
Jayson Larot | 031293 | No Signature: Couldn't access webapp, mobile data on my phone was not working at that time. I did inform Lisa about it. | |
|
W 40292
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Troubleshoot Server |
04/25/2023 09:00 am |
Kevin Hsueh | 031291 | With Customer Signature | |
|
W 40285
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Data from workstation to be transferred to one of the new Lenovo AIOs. |
04/20/2023 11:06 am |
Jayson Larot | 031294 | No Signature: Inhouse service | |
|
W 40283
Ref/PO#SV1048568 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Check network connections and FC port. |
04/20/2023 09:00 am |
Kevin Hsueh | 031261 | No Signature: Park Place Tech Service | |
|
W 40282
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Export Outlook mailbox of Teresita Cruz. |
04/18/2023 04:00 pm |
Jayson Larot | 031260 | No Signature: Inhouse service. | |
|
W 40281
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Fanny's access to Swire website. Access is slow. |
04/19/2023 01:00 pm |
Kevin Hsueh | 031258 | No Signature: Remote Support | |
|
W 40279
|
Onsite |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Setup workstation for a new employee. |
04/19/2023 09:30 am |
Jayson Larot | 031257 | With Customer Signature | |
|
W 40278
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Feli Dela Cruz Setup Feli’s new laptop. |
04/18/2023 02:00 pm |
Jayson Larot | 031255 | With Customer Signature | |
|
W 40275
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot WiFI issue. Christi said Docomo changed their modem and now their WiFI is down. |
04/18/2023 09:00 am |
Jayson Larot | 031254 | With Customer Signature | |
|
W 40274
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Check spare workstation if usable to replace receptionist old workstation. |
04/17/2023 01:30 pm |
Jayson Larot | 031252 | With Customer Signature | |
|
W 40271
|
Onsite |
Alpha Insurers Alvin Nacu Work Requested: by: Alvin Nacu Troubleshoot 3CX Licensing Issue |
04/14/2023 10:30 am |
Kevin Hsueh | 031247 | With Customer Signature | |
|
W 40262
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Tone and trace the network port to verify connection to setup Jung's IP phone. |
04/12/2023 02:00 pm |
Jayson Larot | 031243 | With Customer Signature | |
|
W 40259
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Deliver and setup HP Laptop for Jay Park. |
04/11/2023 02:00 pm |
Kevin Hsueh | 031242 | With Customer Signature | |
|
W 40258
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Extracted Feli's Outlook Archive folders from his current laptop and to copy them into his old laptop as a temporary setup. |
04/11/2023 09:20 am |
Jayson Larot | 031239 | No Signature: Couldn't access the webapp to make the customer sign. | |
|
W 40256
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Troubleshoot Feli’s laptop (can’t access). |
04/10/2023 09:00 am |
Jayson Larot | 031238 | With Customer Signature | |
|
W 40253
|
Onsite |
Unitek Environmental Katrina Suissa Work Requested: by: Katrina Suissa Setup network printer on first floor office. |
04/07/2023 09:00 am |
Jayson Larot | 031236 | With Customer Signature | |
|
W 40251
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Truck 1 - file extraction. Other Equipment 4 - install the WANCO software based on instruction. |
04/06/2023 09:08 am |
Kevin Hsueh | 031208 | With Customer Signature | |
|
W 40250
|
Inhouse |
Guam Insurance Adjusters Bridget Bagiac Work Requested: by: Bridget Bagiac Wipe out data from computers. Return to factory setting. |
04/05/2023 04:21 pm |
Kevin Hsueh | 031234 |
No Signature: Remote Support
Signature for Later: Customer will pick up laptops |
|
|
W 40249
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup Macbook Pro 13-inch for Michael |
04/05/2023 01:30 pm |
Jayson Larot | 031241 | With Customer Signature | |
|
W 40247
|
Onsite |
Equatorial Manufactory, Inc. RB Work Requested: by: RB Troubleshoot RB's workstation. |
04/05/2023 01:30 pm |
Kevin Hsueh | 031233 | With Customer Signature | |
|
W 40243
|
Inhouse |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark AntiVirus to be Updated. |
04/04/2023 03:38 pm |
Kevin Hsueh | 031235 |
No Signature: Remote Support
Signature for Later: Customer will pick up laptop |
|
|
W 40238
|
Onsite |
Title Guaranty of Guam Shin Taira Work Requested: by: Shin Taira Troubleshoot/Setup IT&E SIP Trunk on 3CX Phone System |
04/03/2023 11:00 am |
Kevin Hsueh | 031230 | With Customer Signature | |
|
W 40235
|
Inhouse |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Give remote access to Unitek share drive to include MEC folder and install adobe. |
03/31/2023 02:30 pm |
Jayson Larot | 031231 | With Customer Signature | |
|
W 40233
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Troubleshoot AJ's OPS network drive access. |
03/30/2023 02:30 pm |
Jayson Larot | 031224 | With Customer Signature | |
|
W 40230
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Assist Ambyth Piti on office relocation from 2nd floor to 1st floor. Deliver UPS and setup in their network equipment. |
03/30/2023 09:30 am |
Jayson Larot | 031223 | No Signature: Client was not onsite. | |
|
W 40228
Ref/PO#9812722192 |
After Hours Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Ticket# 9812722192 for Ammacore at Home Depot. |
03/29/2023 08:00 pm |
Kevin Hsueh | 031222 | No Signature: Work Market Service | |
|
W 40227
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Troubleshoot internet access |
03/29/2023 08:30 am |
Kevin Hsueh | 031218 | With Customer Signature | |
|
W 40226
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Install 2 network port and terminate 4 cables for Christi's office. |
03/29/2023 10:00 am |
Jayson Larot | 031219 | With Customer Signature | |
|
W 40222
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Run network lines at new Piti office location |
03/28/2023 09:00 am |
Jayson Larot | 031217 | With Customer Signature | |
|
W 40221
|
Service Contract Remote |
Guam Memorial Park Maria Peredo Work Requested: by: Maria Peredo Troubleshoot Rick Frank's login issues. |
03/27/2023 01:00 pm |
Kevin Hsueh | 031213 | No Signature: Remote Support | |
|
W 40220
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Check servers and various issues |
03/27/2023 10:00 am |
Kevin Hsueh | 031212 | With Customer Signature | |
|
W 40219
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Jolene’s CYMA issue. |
03/27/2023 09:20 am |
Jayson Larot | 031210 | With Customer Signature | |
|
W 40216
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Setup Roxanne's new workstation |
03/24/2023 09:00 am |
Kevin Hsueh | 031198 | With Customer Signature | |
|
W 40215
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup workstation for new employee ArtRay Irons at Ambyth HR. |
03/24/2023 09:30 am |
Jayson Larot | 031196 | With Customer Signature | |
|
W 40214
|
Remote |
Morrison, Allan Allan Morrison Work Requested: by: Allan Morrison Issues with laptop and Outlook |
03/17/2023 02:15 pm |
Chu Hsieh | 031197 | No Signature: remote support | |
|
W 40207
|
Remote |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Linda forgot her workstation login password. Linda requested to reset to a new password. |
03/22/2023 08:30 am |
Kevin Hsueh | 031191 | No Signature: Remote Support | |
|
W 40206
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup workstation(from PITI) for D'Shay Mendiola. |
03/22/2023 09:30 am |
Jayson Larot | 031193 | With Customer Signature | |
|
W 40205
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Assist on installing Nitro for Accounting Department. |
03/21/2023 03:30 pm |
Jayson Larot | 031192 | With Customer Signature | |
|
W 40204
|
Onsite |
Work Market Work Market Work Requested: by: Work Market Install 3 printers (MX826ade, CS521dn, MS826de) at Guam Medical Plaza. |
03/21/2023 02:00 pm |
Jayson Larot | 031195 | No Signature: Work Market service. | |
|
W 40201
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Deliver and setup reprepped workstation for new employee Tim at Logistics |
03/21/2023 10:30 am |
Jayson Larot | 031190 | With Customer Signature | |
|
W 40200
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Reprep workstation from Accounting for new employee Tim at Logistics. |
03/20/2023 11:00 am |
Jayson Larot | 031188 | No Signature: Inhouse Service. | |
|
W 40199
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot scan to email error for Sherrie and Fanny. |
03/20/2023 03:15 pm |
Jayson Larot | 031186 | With Customer Signature | |
|
W 40195
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Assist Kaela on setting up MS Office 365. |
03/20/2023 09:45 am |
Jayson Larot | 031183 | With Customer Signature | |
|
W 40191
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Troubleshoot Kaela’s MS office activation issue. |
03/17/2023 11:00 am |
Jayson Larot | 031182 | With Customer Signature | |
|
W 40185
|
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 901780 AP8533 Replacement AP6 at Ross GPO. |
03/17/2023 09:00 am |
Jayson Larot | 031181 | No Signature: Level 10 service | |
|
W 40184
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot Christi's laptop connection issue(wifi and shared drives). |
03/14/2023 01:35 pm |
Jayson Larot | 031177 | With Customer Signature | |
|
W 40179
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Gail's Outlook issue. |
03/14/2023 09:30 am |
Jayson Larot | 031176 | With Customer Signature | |
|
W 40176
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Assist Jung on the email mobile setup. |
03/13/2023 04:00 pm |
Jayson Larot | 031175 | With Customer Signature | |
|
W 40173
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Ambyth Warehouse - Finish configuring printer setup and see computer (per Eric). Ambyth HQ - map shared drive "sales" on Jung Ho Lee's MacBook. |
03/13/2023 09:20 am |
Jayson Larot | 031173 | With Customer Signature | |
|
W 40171
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Deliver and setup workstation for Jason Manahan. |
03/10/2023 10:30 am |
Jayson Larot | 031171 | With Customer Signature | |
|
W 40170
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Reprep old accounting workstation for Jason Manahan. |
03/09/2023 03:00 pm |
Jayson Larot | 031170 | No Signature: No customer signature. Inhouse Service. | |
|
W 40168
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Gail and Joy Outlook issue. Bring back old accounting workstation to repurpose for Jason Manahan. |
03/09/2023 01:40 pm |
Jayson Larot | 031169 | With Customer Signature | |
|
W 40166
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Install and activate MS office 365 and setup email account with Outlook. |
03/07/2023 02:00 pm |
Jayson Larot | 031168 | No Signature: No Signature. Inhouse service. | |
|
W 40165
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Deliver and setup MacBook Pro. Troubleshoot Mikey's workstation issue. |
03/09/2023 09:30 am |
Jayson Larot | 031166 | With Customer Signature | |
|
W 40164
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Install Eaton into Truck 3 computer |
03/08/2023 02:24 pm |
Jayson Larot | 031165 | No Signature: No customer signature. Inhouse Service. | |
|
W 40162
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Christi requested domain name jas.com to be added to the safe sender list. |
03/07/2023 09:30 am |
Chu Hsieh | 031161 | No Signature: remote support | |
|
W 40161
|
Service Contract Remote |
Morrico Equipment Torgun Smith Work Requested: by: Torgun Smith Help Torgun add printer to home wireless network and laptop |
03/06/2023 09:30 am |
Chu Hsieh | 031160 | No Signature: remote support | |
|
W 40160
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Deliver and setup Kaela's workstation at Ambyth HQ. |
03/07/2023 01:30 pm |
Jayson Larot | 031163 | With Customer Signature | |
|
W 40159
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Replace HDD on Kaela's workstation. Copy HDD data into the new SSD. |
03/06/2023 02:00 pm |
Jayson Larot | 031158 | No Signature: Inhouse service. | |
|
W 40157
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup workstation for new employee D'Shay Mendiola. |
03/06/2023 09:30 am |
Jayson Larot | 031157 | With Customer Signature | |
|
W 40156
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Server. No emails being received. |
03/05/2023 06:30 am |
Kevin Hsueh | 031156 | No Signature: Remote Support | |
|
W 40155
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Run temporary network cable for Christi’s IP phone. |
03/03/2023 09:00 am |
Jayson Larot | 031154 | With Customer Signature | |
|
W 40146
|
Onsite |
Title Guaranty of Guam Shin Taira Work Requested: by: Shin Taira Setup new IT&E Trunks on 3CX Phone System. |
02/28/2023 10:00 am |
Kevin Hsueh | 031187 | With Customer Signature | |
|
W 40143
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup Joy's new Lenovo Workstation. |
02/27/2023 02:00 pm |
Jayson Larot | 031149 | With Customer Signature | |
|
W 40138
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Delivered and setup workstation. (Add to domain, install network printer and Dentrix software). |
02/24/2023 09:00 am |
Jayson Larot | 031132 | With Customer Signature | |
|
W 40136
Ref/PO#901039 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 901039 AP8533 Replacement AP6WR |
02/23/2023 09:30 am |
Jayson Larot | 031131 | No Signature: No signature. Level 10 Service. | |
|
W 40132
|
Onsite |
Moylan's Insurance Ronaldo De Lima Work Requested: by: Ronaldo De Lima 3CX Server Down |
02/22/2023 10:32 am |
Kevin Hsueh | 031127 | With Customer Signature | |
|
W 40131
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot workstation in the shop. |
02/22/2023 10:30 am |
Jayson Larot | 031126 | With Customer Signature | |
|
W 40129
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Troubleshoot printing and printer access issues |
02/22/2023 10:30 am |
Kevin Hsueh | 031130 | With Customer Signature | |
|
W 40123
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Site visit to check wifi/network connection setup for new automatic gate. |
02/21/2023 09:30 am |
Kevin Hsueh | 031123 | With Customer Signature | |
|
W 40121
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Continue to setup workstation for Accounting Department. Troubleshoot Mr. Miller's outlook sync issue. |
02/21/2023 01:30 pm |
Jayson Larot | 031124 | With Customer Signature | |
|
W 40119
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Transfer user profile data for Fanny's new workstation. Continue to setup new workstation for Accounting Department. |
02/16/2023 02:00 pm |
Jayson Larot | 031122 | With Customer Signature | |
|
W 40114
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Network Equipment at Logistics Office. Per Gail, Docomo advised network equipment is causing choppy calls on their Hosted Phone System. |
02/15/2023 01:45 pm |
Kevin Hsueh | 031119 | With Customer Signature | |
|
W 40112
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Continue setting up new workstation for the Accounting Dept. |
02/15/2023 01:30 pm |
Jayson Larot | 031121 | With Customer Signature | |
|
W 40109
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Continue to setup new workstations for the Accounting Dept. |
02/14/2023 01:30 pm |
Jayson Larot | 031114 | With Customer Signature | |
|
W 40107
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot server |
02/14/2023 09:51 am |
Kevin Hsueh | 031112 | With Customer Signature | |
|
W 40106
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Gail's Duo access. Locked out of Duo account. |
02/14/2023 09:00 am |
Kevin Hsueh | 031111 | With Customer Signature | |
|
W 40102
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Deliver and Setup Irene's workstation. |
02/13/2023 09:00 am |
Jayson Larot | 031110 | With Customer Signature | |
|
W 40099
|
Onsite |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix Setup SonicWALL VPN on 2 new laptops |
02/09/2023 02:00 pm |
Kevin Hsueh | 031107 | With Customer Signature | |
|
W 40097
|
Inhouse |
Best Wash & Dry Steve Dormer Work Requested: by: Steve Dormer There might be a virus. |
02/08/2023 03:30 pm |
Jayson Larot | 031105 | No Signature: Inhouse service. Customer wanted to pay right away. | |
|
W 40093
|
Emergency Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: by: Ryan Mummert 3CX Phone System down |
02/07/2023 02:05 pm |
Kevin Hsueh | 031101 | With Customer Signature | |
|
W 40090
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama set up workstations |
02/06/2023 02:10 pm |
Jayson Larot | 031103 | No Signature: No Signature. Inhouse service. | |
|
W 40082
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot Mary's Laptop |
02/03/2023 09:30 am |
Kevin Hsueh | 031098 | With Customer Signature | |
|
W 40081
|
Inhouse |
Bordallo , Michelle Michelle Bordallo Work Requested: by: Michelle Bordallo She spoke to Chu about the issues. |
02/02/2023 02:56 pm |
Chu Hsieh | 031104 |
No Signature: Remote Support
Signature for Later: wait for pickup |
|
|
W 40080
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot Hot Spot Server |
02/02/2023 02:00 pm |
Kevin Hsueh | 031097 | With Customer Signature | |
|
W 40077
|
Remote |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Reset John Gomez account password |
02/01/2023 02:30 pm |
Kevin Hsueh | 031096 | No Signature: Remote Support | |
|
W 40073
Ref/PO#899521 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 899521 at Ross #497 Register APC BK350/BE600M1 Battery backup replacement |
02/01/2023 09:00 am |
Jayson Larot | 031094 | No Signature: Level 10 service | |
|
W 40072
|
Onsite |
Equatorial Manufactory, Inc. Benny Ng Work Requested: by: Benny Ng setup workstation for Benny |
01/31/2023 02:00 pm |
Kevin Hsueh | 031091 | With Customer Signature | |
|
W 40071
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Deliver and setup Dante's workstation. |
01/31/2023 02:00 pm |
Jayson Larot | 031090 | With Customer Signature | |
|
W 40070
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Setup Sage 100 on 2 new laptops |
01/31/2023 08:30 am |
Kevin Hsueh | 031089 | With Customer Signature | |
|
W 40069
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Replace the power supply of Dante's Workstation with a new one. |
01/31/2023 09:00 am |
Jayson Larot | 031088 | No Signature: Inhouse Service | |
|
W 40068
|
Onsite |
Guam Dry Cleaners Manny Murciano Work Requested: by: Manny Murciano Manny reported issues with connecting to Fluke software and setup emails on his cell phone. |
01/31/2023 09:30 am |
Chu Hsieh | 031087 | With Customer Signature | |
|
W 40065
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Irenes workstation |
01/30/2023 10:40 am |
Kevin Hsueh | 031086 | No Signature: System to be delivered once replacement PSU is installed. | |
|
W 40064
|
Service Contract Onsite |
JMC Equipment Rental Dave Taitano Work Requested: by: Dave Taitano Deliver and setup HP AiO at Hydraulink |
01/30/2023 10:00 am |
Kevin Hsueh | 031084 | With Customer Signature | |
|
W 40063
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Renew MyHosting Subcription (ambyth.guam.net emails) |
01/30/2023 08:30 am |
Kevin Hsueh | 031085 | No Signature: Remote Support | |
|
W 40062
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Terminate 3 email accounts. Backup 3 email accounts and terminate after backup is complete. |
01/27/2023 10:30 am |
Kevin Hsueh | 031108 | No Signature: Remote Support | |
|
W 40060
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Check why Xerox scanner is not sending email of scanned documents |
01/27/2023 09:30 am |
Chu Hsieh | 031081 | With Customer Signature | |
|
W 40057
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Troubleshoot server |
01/26/2023 09:30 am |
Kevin Hsueh | 031079 | With Customer Signature | |
|
W 40056
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Troubleshoot Linda's Outlook/Email issues |
01/26/2023 08:30 am |
Kevin Hsueh | 031078 | With Customer Signature | |
|
W 40053
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Beth's IP Phone network connection |
01/25/2023 01:30 pm |
Kevin Hsueh | 031077 | With Customer Signature | |
|
W 40052
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Update share drives and access rights with Joleen |
01/24/2023 02:00 pm |
Kevin Hsueh | 031062 | With Customer Signature | |
|
W 40051
Ref/PO#5437714829 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service# 5437714829: Wireless Project Site Survey |
01/24/2023 09:00 am |
Kevin Hsueh | 031061 | No Signature: | |
|
W 40050
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Cable management for new Front Desk renovation. |
01/24/2023 02:00 pm |
Jayson Larot | 031064 | With Customer Signature | |
|
W 40049
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Create new email account for JR Sablan (Sablan@guammemorialpark.com) |
01/23/2023 01:30 pm |
Kevin Hsueh | 031058 | No Signature: Remote Support | |
|
W 40048
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Create new email account for Camarin (CBurch@ambyth.com). Set Camarin's old email CConcepcion@ambyth.com to forward all new emails to CBurch@ambyth.com. |
01/23/2023 10:30 am |
Kevin Hsueh | 031057 | No Signature: Remote Support | |
|
W 40043
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup Camarin Burch email on mobile phone. |
01/23/2023 02:00 pm |
Jayson Larot | 031060 | With Customer Signature | |
|
W 40042
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Setup network for Front Desk. |
01/23/2023 09:00 am |
Jayson Larot | 031055 | With Customer Signature | |
|
W 40040
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Per Wes: Create new Exchange email account for Carter Gingrich |
01/19/2023 01:30 pm |
Kevin Hsueh | 031053 | No Signature: Remote Support | |
|
W 40039
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot Exchange. Per Lisa and Terry, emails to gmail.com are bouncing back |
01/19/2023 02:00 pm |
Kevin Hsueh | 031052 | No Signature: Remote Support | |
|
W 40038
Ref/PO#5437714829 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service# 5437714829 at Home Depot: Wireless Project Survey. |
01/19/2023 09:00 am |
Kevin Hsueh | 031061 | No Signature: Work Market | |
|
W 40035
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot printing issues on Jacob's Macbook Pro. |
01/18/2023 01:30 pm |
Kevin Hsueh | 031050 | With Customer Signature | |
|
W 40032
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Run temporary network lines for front desk workstation, IP Phone, and Credit Card Machine temporary relocation. GMP Front Desk will be renovated this week. |
01/17/2023 09:00 am |
Jayson Larot | 031047 | With Customer Signature | |
|
W 40031
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Benjie Vivero Work Requested: by: Benjie Vivero Per Bejie, Xerox scan to email not working |
01/16/2023 05:00 pm |
Kevin Hsueh | 031046 | No Signature: Remote Support | |
|
W 40028
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Extract data from workstation that is down to a USB flash drive provided by Ambyth |
01/16/2023 10:30 am |
Kevin Hsueh | 031045 | With Customer Signature | |
|
W 40027
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Alfred Lam Work Requested: by: Christi Taijeron Troubleshoot Eric's workstation power issue. |
01/16/2023 09:00 am |
Jayson Larot | 031056 | No Signature: Customer wasn't available to sign | |
|
W 40026
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Benjie Vivero Work Requested: by: Benjie Vivero Install CYMA on Benjie's workstation (Saipan) |
01/13/2023 10:00 am |
Kevin Hsueh | 031041 | No Signature: Remote Support | |
|
W 40025
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot Executive Office various issues |
01/13/2023 09:30 am |
Kevin Hsueh | 031040 | With Customer Signature | |
|
W 40018
|
Inhouse |
ANZ Wines Sarah Morrison Work Requested: by: Sarah Morrison Import Apple Mail backup (mbox file) to PST then to Hosted Exchange Server |
01/10/2023 10:00 am |
Chu Hsieh | 031038 | With Customer Signature | |
|
W 40012
|
Onsite |
Guam Orthopedic Associates Esther Marquez Work Requested: by: Esther Marquez Troubleshoot Esther's workstation |
01/10/2023 09:00 am |
Kevin Hsueh | 031035 | With Customer Signature | |
|
W 40011
Ref/PO#897065 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 897065 at Ross Dededo |
01/10/2023 10:00 am |
Jayson Larot | 031037 | No Signature: Level 10 Service | |
|
W 40010
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot issues in Executive Office. |
01/09/2023 01:30 pm |
Kevin Hsueh | 031031 | With Customer Signature | |
|
W 40008
Ref/PO#896576 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 896576 at Ross Dededo |
01/10/2023 09:00 am |
Jayson Larot | 031036 | No Signature: Level 10 service | |
|
W 40007
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Check Fanny and Jolene network connections |
01/09/2023 11:00 am |
Kevin Hsueh | 031030 | With Customer Signature | |
|
W 40005
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Deliver and install PSU for Dell Server |
01/06/2023 03:30 pm |
Jayson Larot | 031029 | With Customer Signature | |
|
W 40001
|
Onsite |
Finance Integrated Solutions Joyce DC Santos Work Requested: by: Joyce DC Santos Setup NVR and clean wall stains |
01/05/2023 02:00 pm |
Jayson Larot | 031028 | With Customer Signature | |
|
W 39995
|
Onsite |
Finance Integrated Solutions Joyce DC Santos Work Requested: by: Joyce DC Santos Run cables for four camera, mount them to ceiling tiles and setup NVR. |
01/04/2023 09:00 am |
Jayson Larot | 031028 | With Customer Signature | |
|
W 39994
|
Onsite |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix Troubleshoot Gary's laptop |
01/11/2023 08:30 am |
Kevin Hsueh | 031026 | With Customer Signature | |
|
W 39993
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis setup new MFP at front desk |
01/03/2023 02:00 pm |
Jayson Larot | 031025 | With Customer Signature | |
|
W 39990
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Install SQL Server 2019 on APPSRV |
12/30/2022 09:00 am |
Kevin Hsueh | 030941 | With Customer Signature | |
|
W 39989
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Reset password for Roxanne's email and forward emails to Jay |
12/29/2022 05:30 pm |
Kevin Hsueh | 031019 | No Signature: Remote Support | |
|
W 39986
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Setup timeclock in NEX Store. |
12/29/2022 09:00 am |
Kevin Hsueh | 031018 | With Customer Signature | |
|
W 39983
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Uninstall Microsoft Office 365 (32 bit) and install MS office (64 bit) version for all workstations (except Aileen's). |
12/28/2022 02:00 pm |
Jayson Larot | 031015 | With Customer Signature | |
|
W 39982
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot various issues |
12/28/2022 01:30 pm |
Kevin Hsueh | 031014 | With Customer Signature | |
|
W 39981
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis Install new UPS batteries. Setup 1 new Brother MFP. |
12/28/2022 09:30 am |
Kevin Hsueh | 031013 | With Customer Signature | |
|
W 39979
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix SSD and RAM upgrade |
12/27/2022 10:00 am |
Jayson Larot | 031012 | With Customer Signature | |
|
W 39978
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Troubleshoot various issues |
12/27/2022 02:00 pm |
Kevin Hsueh | 031011 | With Customer Signature | |
|
W 39977
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Elizabeth Andon Work Requested: by: Elizabeth Andon Troubleshoot Elizabeth Andon Outlook Issue |
12/27/2022 10:00 am |
Kevin Hsueh | 031010 | No Signature: Remote Support | |
|
W 39976
Ref/PO#SV1021874 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Park Place Tech Service SV1021874 at Judiciary of Guam to install new HDD on HPE MSA 2050 |
12/27/2022 09:30 am |
Kevin Hsueh | 031009 | With Customer Signature | |
|
W 39975
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Bring over two workstations from Royal Orchid to DSI office, and run hardware test to check if which parts needs replacing. |
12/21/2022 04:00 pm |
Jayson Larot | 030995 | No Signature: Inhouse Service | |
|
W 39974
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot Front Desk workstation |
12/21/2022 02:00 pm |
Jayson Larot | 030993 | With Customer Signature | |
|
W 39973
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with Xerox Support on remote services upload issue for Xerox VersaLink C505X and VersaLink C400DN. |
12/21/2022 08:00 am |
Kevin Hsueh | 030992 | No Signature: Remote Support | |
|
W 39965
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix SSD and RAM upgrade |
12/16/2022 09:46 am |
Jayson Larot | 030989 | No Signature: Inhouse service | |
|
W 39964
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Assist Mr. David with his phone email setup. |
12/16/2022 09:30 am |
Jayson Larot | 030988 | With Customer Signature | |
|
W 39963
|
Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Assist Wilma setup printer for Piti workstation brought to Harmon |
12/15/2022 10:20 am |
Jayson Larot | 030987 | With Customer Signature | |
|
W 39962
|
Onsite |
Office of Public Accountability Vincent Duenas Work Requested: by: Vincent Duenas Troubleshoot OPA 3CX Server down. |
12/15/2022 01:30 pm |
Jayson Larot | 030986 | No Signature: Customer unable to sign was in a zoom meeting call | |
|
W 39960
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron 12/14 - Setup Wilma's Piti workstation and bring back the Harmon workstation to DSI and reinstall Windows 10 Pro. 12/21 - Deliver and setup workstation at Ambyth Piti. |
12/14/2022 09:00 am |
Jayson Larot | 031017 | With Customer Signature | |
|
W 39951
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Eric James advised he is unable to print from Google Chrome. |
12/12/2022 09:45 am |
Kevin Hsueh | 030977 | No Signature: Remote Support | |
|
W 39950
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot Eric's printing issues |
12/12/2022 09:00 am |
Jayson Larot | 030976 | With Customer Signature | |
|
W 39949
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup Mr. David's exchange email on iPhone. Troubleshoot various issues. |
12/09/2022 08:30 am |
Kevin Hsueh | 030974 | With Customer Signature | |
|
W 39945
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot various issues. |
12/07/2022 01:30 pm |
Kevin Hsueh | 030972 | With Customer Signature | |
|
W 39944
|
Onsite |
ANZ Wines Sarah Morrison Work Requested: by: Sarah Morrison Rackspace Hosted Exchange not working |
12/07/2022 10:15 am |
Chu Hsieh | 030973 | With Customer Signature | |
|
W 39941
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Benjie Vivero Work Requested: by: Benjie Vivero Troubleshoot Saipan Xerox scan to email |
12/06/2022 01:30 pm |
Kevin Hsueh | 030968 | No Signature: Remote Support | |
|
W 39940
|
Onsite |
Royal Orchid Guam Ronald Su Work Requested: by: Ronald Su Check WiFi. |
12/06/2022 02:30 pm |
Kevin Hsueh | 030969 | With Customer Signature | |
|
W 39936
|
Onsite |
Equatorial Manufactory, Inc. Benny Ng Work Requested: by: Benny Ng Troubleshoot Internet/Network. Internet/Network down. |
12/05/2022 02:30 pm |
Kevin Hsueh | 030963 | With Customer Signature | |
|
W 39932
|
Inhouse |
Hemmersbach Hemmersbach Hemmersbach Work Requested: by: Hemmersbach Hemmersbach Replace systemboard for US Coast Guard HP laptop. |
12/06/2022 09:00 am |
Jayson Larot | 030970 | No Signature: No signature. Inhouse service | |
|
W 39919
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot ISASRV. |
11/30/2022 03:00 pm |
Kevin Hsueh | 030961 | With Customer Signature | |
|
W 39916
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Troubleshoot QuickBooks on Frank's workstation. |
11/30/2022 09:00 am |
Kevin Hsueh | 030958 | No Signature: Web App not accessible while onsite. | |
|
W 39915
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Relocate Wilma’s workstation from Piti office to Ambyth Harmon Logistics. |
11/30/2022 09:30 am |
Jayson Larot | 030959 | With Customer Signature | |
|
W 39913
|
Onsite |
Guam Memorial Park Crissy Work Requested: by: Crissy Assist Chrissy to add printer to another computer |
11/29/2022 09:20 am |
Jayson Larot | 030957 | With Customer Signature | |
|
W 39912
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup GTA BEC Modem. Setup Lou Garcia's Exchange Email on mobile phone. IT 2023 planning meeting with Ambyth. |
11/28/2022 02:00 pm |
Kevin Hsueh | 030956 | With Customer Signature | |
|
W 39910
|
Onsite |
Goody’s Jeff Bristol Work Requested: by: Jeff Bristol Keystroke POS register 1 down |
11/22/2022 02:00 pm |
Chu Hsieh | 030953 | With Customer Signature | |
|
W 39909
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Grant remote access to Guam CYMA Server for Frank Aldea and Ronaldo Reyes. |
11/23/2022 04:39 pm |
Kevin Hsueh | 030955 | No Signature: Remote Support | |
|
W 39908
|
Service Contract Onsite |
Guam Memorial Park Anthony Marques Work Requested: by: Anthony Marques Troubleshoot QuickBooks |
11/23/2022 02:42 pm |
Kevin Hsueh | 030954 | With Customer Signature | |
|
W 39904
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Tony Sawyer Work Requested: by: Tony Sawyer Setup Tony's Exchange emails on his new mobile phone. |
11/22/2022 01:30 pm |
Kevin Hsueh | 030939 | With Customer Signature | |
|
W 39901
|
Onsite |
ABC Stores David Fujihara Work Requested: by: David Fujihara ABC Store #506 troubleshoot CO Line issue |
11/22/2022 09:00 am |
Kevin Hsueh | 030938 | With Customer Signature | |
|
W 39900
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Roxanne unable to access outlook on her workstation and 2 iPads. |
11/21/2022 10:30 am |
Kevin Hsueh | 030936 | No Signature: Remote Support | |
|
W 39899
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup new GTA DSL Internet at Ambyth HQ. Troubleshoot network issues on Irene's workstation. |
11/21/2022 09:00 am |
Kevin Hsueh | 030937 | With Customer Signature | |
|
W 39896
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Marilou Palma Work Requested: by: Marilou Palma Restart RDS Server. Per Marilou Palma, when using RDS, freezing occurs. |
11/17/2022 07:30 am |
Kevin Hsueh | 030935 | No Signature: Remote Support | |
|
W 39893
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot various workstation issues. |
11/15/2022 09:00 am |
Kevin Hsueh | 030934 | With Customer Signature | |
|
W 39892
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Fill out 2023 IT Plan documentation provided by Jacob. |
11/14/2022 03:30 pm |
Kevin Hsueh | 030932 | No Signature: Remote Support | |
|
W 39888
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot printing from Saipan to Guam Accounting Xerox issue |
11/11/2022 01:55 pm |
Kevin Hsueh | 030927 | No Signature: Remote Support | |
|
W 39885
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Meeting to discuss IT. Troubleshoot network |
11/10/2022 10:00 am |
Kevin Hsueh | 030890 | With Customer Signature | |
|
W 39884
Ref/PO#12322223 |
Onsite |
Field Nation Retail Tech Work Requested: by: Retail Tech Replace back-of-house PC at Michael Kors(Plaza Shopping Center). |
11/09/2022 10:00 am |
Jayson Larot | 030923 | No Signature: Field Nation service | |
|
W 39880
|
Emergency Onsite |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Troubleshoot network. Network down. |
11/07/2022 09:00 am |
Kevin Hsueh | 030921 | With Customer Signature | |
|
W 39878
|
Onsite |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Request: 1. Alden’s and Brad’s computers are very slow 2. Three new MEC employees need access to the shared drive |
11/04/2022 01:30 pm |
Kevin Hsueh | 030920 | With Customer Signature | |
|
W 39876
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot printer issues in Executive Office |
11/03/2022 01:30 pm |
Kevin Hsueh | 030916 | With Customer Signature | |
|
W 39872
|
Onsite |
Kloppenburg Cil Cascasan Work Requested: by: Cil Cascasan Upgrade their 3CX phone system from version 15.5 to version 18 |
11/02/2022 09:30 am |
Jayson Larot | 030914 | With Customer Signature | |
|
W 39870
Ref/PO#WO-019113465 |
Onsite |
Hemmersbach Hemmersbach Hemmersbach Work Requested: by: Hemmersbach Hemmersbach Hemmersbach WO-019113465 to install new System Board on HP ProBook 650 G5 Notebook PC |
11/01/2022 09:00 am |
Jayson Larot | 030913 | With Customer Signature | |
|
W 39869
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup new GTA Modem to work with SonicWALL firewall. |
10/31/2022 01:30 pm |
Kevin Hsueh | 030908 | With Customer Signature | |
|
W 39865
Ref/PO#890276 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 890276 at Ross Dededo to replace Pin Pad |
10/28/2022 09:30 am |
Jayson Larot | 030906 | No Signature: Level 10 service | |
|
W 39860
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Ambyth Saipan Remote Support: - Work with Benjie to map network share drives to Guam on Saipan workstations. - Create 2 new user profiles. - Setup new IT&E internet circuit. |
10/24/2022 09:30 am |
Kevin Hsueh | 030889 | No Signature: Remote Support | |
|
W 39859
Ref/PO#889898 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service#889898 at Ross GPO |
10/21/2022 09:00 am |
Jayson Larot | 030886 | No Signature: Level 10 service | |
|
W 39857
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Export JAndre@ambyth.com, ADumapit@ambyth.com, and Justin Andre's old email account from MyHosting.com. |
10/20/2022 04:00 pm |
Kevin Hsueh | 030907 | No Signature: Remote Support | |
|
W 39856
|
Remote |
Moylan's Insurance Ronaldo De Lima Work Requested: by: Ronaldo De Lima Upgrade Moylan's 3CX Phone System to Version 18. |
10/20/2022 04:00 pm |
Jayson Larot | 030885 | No Signature: Upgrade was done remotely | |
|
W 39854
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot internet issues at HQ and Warehouse. Internet down |
10/19/2022 09:44 am |
Kevin Hsueh | 030884 | With Customer Signature | |
|
W 39852
|
Onsite |
Unitek Environmental Jeanette Meno Work Requested: by: Jeanette Meno Troubleshoot Jean's laptop and dock issues. |
10/19/2022 09:00 am |
Kevin Hsueh | 030883 | With Customer Signature | |
|
W 39850
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with Josef on his Outlook issue |
10/18/2022 11:00 am |
Kevin Hsueh | 030882 | No Signature: Remote Support | |
|
W 39838
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot Drew Marine laptop issues |
10/14/2022 08:30 am |
Kevin Hsueh | 030881 | With Customer Signature | |
|
W 39835
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: by: Ginger Yu Upgrade SonicWALL TZ300 firmware. Troubleshoot workstation issues. |
10/13/2022 10:00 am |
Kevin Hsueh | 030875 | With Customer Signature |
Payment Type: Check Check Number: 5523 Amount ($): 300.00 Payment Date: October 13, 2022 |
|
W 39829
|
Onsite |
Onward Talofofo Golf Club Rose Aquino Work Requested: by: Rose Aquino Configure IP Phone for use with 3CX Phone System. |
10/11/2022 01:30 pm |
Jayson Larot | 030874 | With Customer Signature | |
|
W 39827
|
Onsite |
Tropical Pool Service Dawna Thompson Work Requested: by: Dawna Thompson Setup QuickBooks on a new laptop. |
10/10/2022 02:00 pm |
Jayson Larot | 030873 | With Customer Signature |
Payment Type: Check Check Number: 2982 Amount ($): 300.00 Payment Date: October 10, 2022 |
|
W 39821
|
Onsite |
Office of Public Accountability Vincent Duenas Work Requested: by: Vincent Duenas Reconfigure 3CX Phone System to use new IT&E trunks and IT&E internet. |
10/10/2022 09:30 am |
Kevin Hsueh | 030872 | With Customer Signature | |
|
W 39820
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: by: Ginger Yu Troubleshoot internet drop issues. |
10/10/2022 08:30 am |
Kevin Hsueh | 030870 | With Customer Signature | |
|
W 39818
Ref/PO#SV0992178 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Park Place Tech SV0992178. TICKET DETAILS PPT Service Order: SV0992178 Issue Description: PS replacement / site: USGUA1 Other Ref. Numbers Severity: 2 Affected Device S/N: 6Z6FD42 Model: PowerEdge T430 Server CUSTOMER INFORMATION Company: AECOM Technology Corp Site Address: 414 W Soledad Ave Hagåtña 96910 Guam Contact Person/s: Diane.pangelinan |
10/07/2022 03:00 pm |
Kevin Hsueh | 030869 | With Customer Signature | |
|
W 39816
|
Onsite |
Prestige Automobiles Raphael Hilmi Work Requested: by: Raphael Hilmi Troubleshoot Workstation |
10/07/2022 08:30 am |
Kevin Hsueh | 030868 | With Customer Signature | |
|
W 39811
|
Inhouse |
Unitek Environmental LeRoy Moore Work Requested: by: LeRoy Moore Transfer data from old laptop to new laptop. |
10/04/2022 03:00 pm |
Kevin Hsueh | 030865 | With Customer Signature | |
|
W 39800
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot App Server. |
10/03/2022 09:00 am |
Kevin Hsueh | 030861 | With Customer Signature | |
|
W 39799
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with Ambyth Saipan to troubleshoot network |
09/30/2022 09:30 am |
Kevin Hsueh | 030859 | No Signature: Remote Support | |
|
W 39798
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Mr. Miller's Outlook issues on his macbook |
09/30/2022 08:30 am |
Kevin Hsueh | 030858 | No Signature: Remote Support | |
|
W 39796
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Pickup Lam's New Lenovo Workstation. Bring back to DSI to downgrade to Windows 10 Pro. |
09/30/2022 09:00 am |
Jayson Larot | 030857 |
No Signature: Remote Support
Signature for Later: Melet wasn't in the office to sign |
|
|
W 39791
|
Onsite |
Moylan's Insurance Ronaldo De Lima Work Requested: by: Ronaldo De Lima Troubleshoot Patton Gateway. |
09/28/2022 02:30 pm |
Kevin Hsueh | 030853 | With Customer Signature | |
|
W 39789
|
Inhouse |
Goody’s Jeff Bristol Work Requested: by: Jeff Bristol Issues with accessing various files |
09/28/2022 10:00 am |
Kevin Hsueh | 030860 |
No Signature: Remote Support
Signature for Later: Customer to pick up workstation |
|
|
W 39788
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Set email forwarding for jgarrido@ambyth.com to abarcinas@ambyth.com. Troubleshoot sending of emails to tollgroup.com |
09/28/2022 08:30 am |
Kevin Hsueh | 030851 | No Signature: Remote Support | |
|
W 39787
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Setup Lenovo Workstation for Lam. |
09/28/2022 09:00 am |
Jayson Larot | 030850 | With Customer Signature | |
|
W 39783
|
Onsite |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Kent Hsieh Conduct End-User / ActivInspire Promethean training |
09/29/2022 09:30 am |
KaeAna Dee Camacho | 030842 | With Customer Signature | |
|
W 39782
|
Onsite |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Kent Hsieh Conduct End-User / ActivInspire Promethean training |
09/28/2022 10:00 am |
KaeAna Dee Camacho | 030842 | With Customer Signature | |
|
W 39781
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Assist CBC Guam on 3CX recordings and AA. |
09/26/2022 02:00 pm |
Jayson Larot | 030846 | With Customer Signature | |
|
W 39780
|
Onsite |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Kent Hsieh Conduct End-User / ActivInspire Promethean training |
09/26/2022 10:00 am |
KaeAna Dee Camacho | 030842 | With Customer Signature | |
|
W 39778
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Deliver and setup Lenovo Laptop for Lou Garcia. Run 2 new network lines in HR Office. Troubleshoot Natalia Bernardo's Outlook client. |
09/23/2022 01:30 pm |
Kevin Hsueh | 030844 | With Customer Signature | |
|
W 39773
|
Remote |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix Recover delete file from MEC Share Drive. |
09/22/2022 09:00 am |
Kevin Hsueh | 030825 | No Signature: Remote Support | |
|
W 39763
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Run 1 new network line in Tim's area (1st Floor). |
09/20/2022 09:30 am |
Jayson Larot | 030822 | With Customer Signature | |
|
W 39762
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Troubleshoot Vanessa's workstation printing issues. Deliver and setup Bella's laptop. |
09/19/2022 02:00 pm |
Jayson Larot | 030821 | With Customer Signature | |
|
W 39759
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua troubleshoot sheryls workstation |
09/19/2022 08:30 am |
Kevin Hsueh | 030820 | With Customer Signature | |
|
W 39757
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Unable to print from Mas90 |
09/16/2022 09:30 am |
Chu Hsieh | 030819 | With Customer Signature | |
|
W 39749
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Setup spare workstation for Sheryl |
09/15/2022 02:00 pm |
Jayson Larot | 030817 | With Customer Signature | |
|
W 39746
|
Inhouse |
Best Wash & Dry Steve Dormer Work Requested: by: Steve Dormer Customer provided 960GB SSD to be cloned from the existing 1TB HDD (failing). |
09/13/2022 03:00 pm |
Chu Hsieh | 030812 |
No Signature: Remote Support
Signature for Later: Pickup |
|
|
W 39744
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Setup laptops |
09/14/2022 09:30 am |
Jayson Larot | 030781 | With Customer Signature | |
|
W 39742
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Alfred Lam Work Requested: by: Alfred Lam set up laptop |
09/13/2022 12:16 pm |
Jayson Larot | 030827 | With Customer Signature | |
|
W 39737
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Michael Schniep Work Requested: by: Michael Schniep Troubleshoot ID Badge workstation in HR office. |
09/13/2022 08:30 am |
Kevin Hsueh | 030810 | With Customer Signature | |
|
W 39735
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup Kaela's workstation. Troubleshoot ID Card workstation remote access issue |
09/12/2022 10:30 am |
Jayson Larot | 030808 | With Customer Signature | |
|
W 39730
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup Subic Staff to use new RDS Server |
09/08/2022 09:00 am |
Kevin Hsueh | 030807 | No Signature: Remote Support | |
|
W 39725
|
Onsite |
Creelman, Rosie Rosie Creelman Work Requested: by: Rosie Creelman Troubleshoot laptop display output. |
09/07/2022 09:30 am |
Kevin Hsueh | 030804 | With Customer Signature |
Payment Type: Check Check Number: 7188 Amount ($): 300.00 Payment Date: September 07, 2022 |
|
W 39717
|
Inhouse |
Unitek Environmental Princes Ayuyu Work Requested: by: Princes Ayuyu Setup Laptop. Setup access to network share drives. |
09/06/2022 10:00 am |
Kevin Hsueh | 030803 | With Customer Signature | |
|
W 39714
|
Onsite |
Onward Mangilao Guam, Inc. Rose Aquino Work Requested: by: Rose Aquino Work Requested: Spa Phones - Access to make outside Calls (DPHSS Requirements), Cell Phone 3CX Setup, Programming of new Accounting staff's desk phone |
09/02/2022 01:30 pm |
Kevin Hsueh | 030802 | With Customer Signature | |
|
W 39709
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup RDS server and roles. |
08/30/2022 01:00 pm |
Kevin Hsueh | 030800 | No Signature: Remote Support | |
|
W 39705
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Set up laptop |
08/31/2022 08:46 am |
Jayson Larot | 030849 | No Signature: Inhouse Service | |
|
W 39680
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup new Lenovo Server |
08/23/2022 01:00 pm |
Kevin Hsueh | 030791 | With Customer Signature | |
|
W 39672
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Troubleshoot various issues |
08/24/2022 09:00 am |
Kevin Hsueh | 030785 | With Customer Signature | |
|
W 39666
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Various issues |
08/23/2022 09:30 am |
Chu Hsieh | 030770 | With Customer Signature | |
|
W 39658
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Setup Laptop for Raphael Hilmi. |
08/22/2022 09:00 am |
Kevin Hsueh | 030769 | With Customer Signature | |
|
W 39655
|
Onsite |
Moylan's Insurance Ronaldo De Lima Work Requested: by: Ronaldo De Lima Troubleshoot 3CX Phone System. |
08/19/2022 02:00 pm |
Kevin Hsueh | 030765 | With Customer Signature | |
|
W 39654
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot Printing Issues. |
08/19/2022 09:30 am |
Kevin Hsueh | 030764 | With Customer Signature | |
|
W 39652
|
Service Contract Remote |
Morrico Equipment Mary Rose Real Work Requested: by: Mary Rose Real Register/Update extensions for IP Phones. |
08/18/2022 01:30 pm |
Kevin Hsueh | 030758 | No Signature: Remote Support | |
|
W 39643
Ref/PO#881352 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 881352 at Ross (GPO) to install new APC BK350 UPS. |
08/16/2022 03:00 pm |
Jayson Larot | 030753 | No Signature: Level 10 Service | |
|
W 39642
Ref/PO#881943 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 881943 at Ross (GPO) to install new APC BK350 UPS. |
08/16/2022 02:00 pm |
Jayson Larot | 030753 | No Signature: Level 10 service | |
|
W 39638
|
Service Contract Inhouse |
Cinnabon Roxanne Williams Work Requested: by: Roxanne Williams Clone HDD to SSD. Install SSD on HP All In One. |
08/12/2022 03:00 pm |
Jayson Larot | 030721 | No Signature: Inhouse Service | |
|
W 39637
|
Onsite |
UOG - Office of Administration & Finance Jolene Pocaigue Work Requested: by: Jolene Pocaigue UOG Trio Office Thermal Scanner not reading temperature properly. Pick up Thermal Scanner and bring back to DSI for further troubleshooting. |
08/12/2022 10:30 am |
Jayson Larot | 030757 | With Customer Signature | |
|
W 39634
|
Service Contract Onsite |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Kent Hsieh Assist GIAA (Danny Cepeda) with ARFF elevator phone integration to PBX system. |
08/11/2022 09:30 am |
Kevin Hsueh | 030790 | No Signature: Danny Cepeda (GIAA) not onsite | |
|
W 39632
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla clone large laptop to small laptop |
08/09/2022 11:34 am |
Jayson Larot | 030755 | No Signature: Inhouse Service | |
|
W 39615
|
Onsite |
Tropical Pool Service Dawna Thompson Work Requested: by: Dawna Thompson Unable to access QuickBook |
08/03/2022 10:00 am |
Chu Hsieh | 030743 | With Customer Signature |
Payment Type: Check Check Number: 2927 Amount ($): 309.00 Payment Date: August 03, 2022 |
|
W 39608
|
Inhouse |
Creelman, Rosie Rosie Creelman Work Requested: by: Rosie Creelman Assist Rosie Creelman to transfer photos from her Android phone to laptop. |
08/02/2022 09:00 am |
Jayson Larot | 030745 | No Signature: Inhouse service | |
|
W 39604
|
Onsite |
EA Engineers Myrna Cavan Work Requested: by: Myrna Cavan Troubleshoot/Clean Canon IPF750 Plotter. |
08/01/2022 02:00 pm |
Kevin Hsueh | 030744 | With Customer Signature | |
|
W 39592
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Check Servers and workstations. |
07/27/2022 02:30 pm |
Kevin Hsueh | 030739 | With Customer Signature | |
|
W 39585
|
Inhouse |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Check if Os is installed properly. And laptop has no wifi .Aileen spoke to Kevin regarding thus. Username: Aileen Pw: Ch@m0rak!z |
07/29/2022 03:30 pm |
Jayson Larot | 030746 | No Signature: Inhouse Service | |
|
W 39583
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla clone laptop 130 |
07/27/2022 03:00 pm |
Jayson Larot | 030736 | No Signature: Inhouse service | |
|
W 39579
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot remote desktop access to ID Badge Computer |
07/27/2022 10:30 am |
Jayson Larot | 030734 | With Customer Signature | |
|
W 39577
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron troubleshoot PC |
07/26/2022 11:30 am |
Jayson Larot | 030733 | With Customer Signature | |
|
W 39574
|
Inhouse |
Johnson, Joy Joy Johnson Work Requested: by: Joy Johnson Backup data on Laptop. Reinstall Windows 10. |
07/25/2022 03:30 pm |
Jayson Larot | 030732 | With Customer Signature | |
|
W 39561
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Troubleshoot Linda's remote access on her laptop |
07/18/2022 09:00 am |
Kevin Hsueh | 030717 | With Customer Signature | |
|
W 39557
|
Onsite |
University of Guam - SBDC Faith Antol Work Requested: by: Faith Antol Pick up Digital Signage for in-house troubleshooting at DSI. |
07/15/2022 01:30 pm |
Kevin Hsueh | 030714 | With Customer Signature | |
|
W 39549
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Deliver and setup workstations |
07/12/2022 09:30 am |
Kevin Hsueh | 030715 | With Customer Signature | |
|
W 39539
|
Inhouse |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Upgrade HP Workstation and Lenovo Workstation to Windows 10 Pro. |
07/07/2022 03:00 pm |
Kevin Hsueh | 030707 |
No Signature: Remote Support
Signature for Later: Workstations to be delivered and setup onsite. |
|
|
W 39537
|
Inhouse |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Reprogram |
07/07/2022 01:13 pm |
Kevin Hsueh | 030709 | With Customer Signature | |
|
W 39533
Ref/PO#879390 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 879390 at Ross GPO to replace Pin Pad. |
07/07/2022 09:30 am |
Jayson Larot | 030705 | No Signature: Level 10 service | |
|
W 39532
Ref/PO#879387 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 879387 at Ross GPO to replace Pin Pad. |
07/07/2022 09:30 am |
Jayson Larot | 030704 | No Signature: Level 10 Service | |
|
W 39527
|
Onsite |
University of Guam Pascual Olivares Work Requested: by: Pascual Olivares troubleshoot promethean panel UOG school of education (Rm102) SN: 686P-I62Z3A0080108 |
07/06/2022 10:00 am |
Kevin Hsueh | 030702 | With Customer Signature | |
|
W 39522
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Deliver and setup 2 workstations (Nel and Jenny). |
07/05/2022 09:30 am |
Jayson Larot | 030700 | With Customer Signature | |
|
W 39515
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Michelle cannot see the network drives |
06/30/2022 01:45 pm |
Chu Hsieh | 030701 | No Signature: remote support | |
|
W 39514
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Michelle called and need assistance to add the network drives to new domain. |
06/30/2022 09:32 am |
Chu Hsieh | 030697 | No Signature: Michelle was still Covid-19 Positive and remained in her vehicle. | |
|
W 39513
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Michelle can't connect via VPN to Morrico's office |
06/29/2022 01:45 pm |
Chu Hsieh | 030696 | No Signature: remote | |
|
W 39511
|
Service Contract Onsite |
Morrico Equipment Torgun Smith Work Requested: by: Torgun Smith Torgun called that Ak did some sort of migration 6/28/22 noon and now users on network unable to access EBS. |
06/29/2022 09:00 am |
Chu Hsieh | 030695 | With Customer Signature | |
|
W 39510
|
Inhouse |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Clone HDDs to new SSDs. Install SSDs. |
06/27/2022 03:00 pm |
Jayson Larot | 030692 | No Signature: Internal Service | |
|
W 39509
|
Inhouse |
Roland cruz Roland Cruz Work Requested: by: Roland Cruz no internet, check internet connection |
06/27/2022 04:18 pm |
Kevin Hsueh | 030694 | With Customer Signature | |
|
W 39504
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Per Wes' request, reboot MDA Server at 7:30pm |
06/22/2022 07:15 pm |
Kevin Hsueh | 030679 | No Signature: Remote Support: Wes Seleen. | |
|
W 39500
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot Todd's workstation. |
06/22/2022 02:30 pm |
Kevin Hsueh | 030674 | With Customer Signature | |
|
W 39499
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Setup new network printer. Setup workstation and laptop. |
06/22/2022 09:30 am |
Kevin Hsueh | 030677 | With Customer Signature | |
|
W 39498
|
Onsite |
Tropical Pool Service Dawna Thompson Work Requested: by: Dawna Thompson Emergency Service Request: Troubleshoot QuickBooks Issue. |
06/21/2022 03:30 pm |
Kevin Hsueh | 030673 | With Customer Signature |
Payment Type: Check Check Number: 2756 Amount ($): 300.00 Payment Date: June 21, 2022 |
|
W 39497
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Christi reported her outlook is not syncing emails properly |
06/21/2022 11:00 am |
Kevin Hsueh | 030676 | No Signature: Remote Support | |
|
W 39496
Ref/PO#877532 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 877532 at Ross GPO |
06/21/2022 09:00 am |
Jayson Larot | 030671 | No Signature: Level 10 Service | |
|
W 39494
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Mr. Miller's MS Office 365. Deliver old Saipan server back to Ambyth. |
06/20/2022 02:00 pm |
Kevin Hsueh | 030670 | With Customer Signature | |
|
W 39492
|
Remote |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Nel reported emails down. Remote support to troubleshoot and resolve. |
06/20/2022 09:30 am |
Kevin Hsueh | 030669 | No Signature: Remote support | |
|
W 39488
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Setup QuickBooks on new workstation. Troubleshoot Adobe Acrobat issues. |
06/16/2022 09:00 am |
Kevin Hsueh | 030665 | With Customer Signature | |
|
W 39487
|
Remote |
Ledge Light Technologies, Inc. Victor Pangelinan Work Requested: by: Victor Pangelinan Network Assessment Write Up |
06/15/2022 11:00 am |
Kevin Hsueh | 030668 | No Signature: Project | |
|
W 39486
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Upgrade QuickBooks on server and workstations. |
06/15/2022 09:30 am |
Charles Rafanan | 030666 | With Customer Signature | |
|
W 39475
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot network share drives. Troubleshoot workstation. |
06/09/2022 03:30 pm |
Kevin Hsueh | 030660 | With Customer Signature | |
|
W 39465
|
Remote |
Ledge Light Technologies, Inc. Victor Pangelinan Work Requested: by: Victor Pangelinan PAG Project: VOIP System |
06/03/2022 09:00 am |
Kevin Hsueh | 030667 | No Signature: Project | |
|
W 39457
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Check servers, workstations, and network. |
06/02/2022 10:00 am |
Kevin Hsueh | 030650 | With Customer Signature | |
|
W 39455
|
Onsite |
Department of Land Management Darline Enaligo Work Requested: by: Darline Enaligo Refresher 3CX Phone System Admin Training |
06/01/2022 02:00 pm |
Kevin Hsueh | 030651 | With Customer Signature | |
|
W 39446
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Setup new workstation in accounting department. Troubleshoot various other issues. |
06/01/2022 09:30 am |
Kevin Hsueh | 030652 | With Customer Signature | |
|
W 39433
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Outlook/email issues on Mr. Miller's workstation. |
05/27/2022 01:30 pm |
Kevin Hsueh | 030644 | With Customer Signature | |
|
W 39432
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: by: Marie Paulin Re-install HP printer to front desk/ new IP address. Install Brother printer to back off as an additional scanner. We may need an extra network cable to add to the network devices. |
05/27/2022 10:00 am |
Kevin Hsueh | 030643 | With Customer Signature | |
|
W 39422
|
Remote |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan unable to login to user profile account. |
05/25/2022 03:00 pm |
Kevin Hsueh | 030641 | No Signature: Remote Support | |
|
W 39415
|
Inhouse |
Unitek Environmental Frank Quinata Work Requested: by: Frank Quinata Please call Conchita |
05/25/2022 09:59 am |
Kevin Hsueh | 030648 |
No Signature: Remote Support
Signature for Later: Laptop will be delivered. |
|
|
W 39413
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Deliver and setup workstations. |
05/25/2022 09:00 am |
Kevin Hsueh | 030640 | With Customer Signature | |
|
W 39411
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Site visit walkthrough with GTA. Troubleshoot various issues. |
05/24/2022 02:00 pm |
Kevin Hsueh | 030639 | With Customer Signature | |
|
W 39409
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Clone Workstation's Hard drive to new SSD |
05/24/2022 09:15 am |
Charles Rafanan | 030638 |
No Signature: Remote Support
Signature for Later: Workstation will be delivered to Customer. |
|
|
W 39402
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Troubleshoot Piti office. Piti office down |
05/23/2022 11:38 am |
Kevin Hsueh | 030624 | With Customer Signature | |
|
W 39400
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Carestream. Unable to open software on all clients. |
05/23/2022 09:00 am |
Kevin Hsueh | 030622 | With Customer Signature | |
|
W 39394
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Setup user profile on workstation |
05/20/2022 10:00 am |
Charles Rafanan | 030621 | With Customer Signature | |
|
W 39393
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Clone HDD to new 1tb SSD |
05/20/2022 09:15 am |
Charles Rafanan | 030620 |
No Signature: Remote Support
Signature for Later: Workstation will be delivered to customer. |
|
|
W 39389
|
Onsite |
ANZ Wines Sarah Morrison Work Requested: by: Sarah Morrison Rackspace Exchange Services stop working. Rackspace had migrated to new server. |
05/18/2022 03:13 pm |
Chu Hsieh | 030614 | With Customer Signature | |
|
W 39387
|
Onsite |
Department of Land Management Darline Enaligo Work Requested: by: Darline Enaligo Setup IP Phones. Troubleshoot various 3CX Issues. |
05/18/2022 09:30 am |
Kevin Hsueh | 030613 | With Customer Signature | |
|
W 39384
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup new employee email account and profile on workstation. |
05/17/2022 09:30 am |
Kevin Hsueh | 030611 | With Customer Signature | |
|
W 39382
|
Inhouse |
Leon Guerrero , Edward Edward Leon Guerrero Work Requested: by: Edward Leon Guerrero Data recovery |
05/16/2022 04:00 pm |
Alyx Bradley | 030637 | With Customer Signature |
Payment Type: Others Check Number: Amount ($): 150.00 Payment Date: May 25, 2022 |
|
W 39380
Ref/PO#873612 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 873612 at Ross Store #1902 (Micronesia Mall) to install VeriFone Pin Pad. |
05/17/2022 09:00 am |
Charles Rafanan | 030612 | No Signature: Off Island Vendor Service. | |
|
W 39379
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Unable to access EBS |
05/14/2022 07:00 pm |
Chu Hsieh | 030610 | No Signature: Remote | |
|
W 39378
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos IP address change |
05/14/2022 12:00 pm |
Chu Hsieh | 030609 | No Signature: No one present to sign | |
|
W 39376
|
Service Contract Onsite |
Morrico Equipment Guz deGuzman Work Requested: by: Guz deGuzman Network IP Change |
05/14/2022 12:00 pm |
Kevin Hsueh | 030608 | No Signature: no one onsite | |
|
W 39375
|
Inhouse |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Setup Lenovo Laptop |
05/13/2022 01:30 pm |
Charles Rafanan | 030607 |
No Signature: Remote Support
Signature for Later: Laptop will be delivered to customer. |
|
|
W 39373
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot various issues |
05/13/2022 09:00 am |
Kevin Hsueh | 030606 | With Customer Signature | |
|
W 39371
|
Onsite |
Department of Land Management Virginia Flores Work Requested: by: Virginia Flores Deliver and setup new IP Phones. Troubleshoot various 3CX Issues. |
05/12/2022 09:30 am |
Charles Rafanan | 030600 | With Customer Signature | |
|
W 39362
|
Inhouse |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Troubleshoot VPN issues |
05/10/2022 08:23 am |
Kevin Hsueh | 030602 | With Customer Signature | |
|
W 39361
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix Reset Windows 10 on a workstation. |
05/09/2022 10:00 am |
Alyx Bradley | 030605 | With Customer Signature | |
|
W 39360
|
Remote |
Unitek Environmental Jeanette Meno Work Requested: by: Jeanette Meno Complete CMMC Checklist and provide CMMC Checklist score to be entered in SPRS portal. |
05/09/2022 09:00 am |
Kevin Hsueh | 030597 | No Signature: Remote Support | |
|
W 39357
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Dell Optiplex. Workstation running slow. Factory reset MacBook Pro. |
05/09/2022 09:00 am |
Kevin Hsueh | 030601 | No Signature: System to be delivered | |
|
W 39354
|
Onsite |
Onward Mangilao Guam, Inc. Rose Aquino Work Requested: by: Rose Aquino Setup 4 new IP Phones. Create 3CX Extensions as needed. |
05/09/2022 02:00 pm |
Kevin Hsueh | 030598 | With Customer Signature | |
|
W 39353
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Deliver and setup Bella's Laptop |
05/09/2022 09:30 am |
Charles Rafanan | 030596 | With Customer Signature | |
|
W 39351
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup workstation. Pick up Bella's laptop for SSD upgrade. |
05/06/2022 02:30 pm |
Kevin Hsueh | 030595 | No Signature: Laptop to be delivered | |
|
W 39350
|
Onsite |
Unitek Environmental Adee Sianoya Work Requested: by: Adee Sianoya Setup Xerox Printer on new workstation. Setup profile and network drive access as needed. |
05/06/2022 10:00 am |
Charles Rafanan | 030594 | With Customer Signature | |
|
W 39348
|
Onsite |
University of Guam - SBDC Jane Ray, MS Work Requested: by: Jane Ray, MS Adjust Promethean Panel mobile mount height for Panel in UOG SBDC Training Room. |
05/05/2022 09:30 am |
Alyx Bradley | 030589 | No Signature: Project with multiple work orders. Customer signed invoice. | |
|
W 39347
|
Onsite |
University of Guam - SBDC Jane Ray, MS Work Requested: by: Jane Ray, MS Adjust Promethean Panel mobile mount height for Panel in UOG SBDC Training Room. |
05/05/2022 09:30 am |
Charles Rafanan | 030589 | No Signature: Customer Signed Invoice. | |
|
W 39340
Ref/PO#871677 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service Request 871677 |
05/03/2022 09:30 am |
Charles Rafanan | 030588 | No Signature: Off Island Vendor Service. | |
|
W 39335
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Troubleshoot Printing Issues. Troubleshoot VPN issues. |
05/02/2022 02:00 pm |
Kevin Hsueh | 030587 | With Customer Signature | |
|
W 39328
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Setup Teddy's email account on his mobile phone. Troubleshoot QuickBooks Multi User Issue |
05/02/2022 09:30 am |
Kevin Hsueh | 030584 | With Customer Signature | |
|
W 39327
|
Onsite |
Office of the Attorney General Vince Taitingfong Work Requested: by: Vince Taitingfong 3CX Upgrade |
04/29/2022 04:30 pm |
Kevin Hsueh | 030585 | With Customer Signature | |
|
W 39326
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup Xerox Altalink Printer on Andrew Miller's MacBook |
04/29/2022 11:00 am |
Kevin Hsueh | 030581 | No Signature: Remote Support | |
|
W 39320
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Subic WiFi Issues. Troubleshoot Conrad Divis MS Office License. |
04/27/2022 02:00 pm |
Kevin Hsueh | 030577 | No Signature: Remote Support | |
|
W 39319
|
Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Setup user profiles. troubleshoot various issues |
04/26/2022 02:00 pm |
Kevin Hsueh | 030573 | With Customer Signature | |
|
W 39317
|
Inhouse |
Best Wash & Dry Steve Dormer Work Requested: by: Steve Dormer There is a pop-up on the outlook that prevents anything to be seen in the GFS email |
04/26/2022 10:15 am |
Kevin Hsueh | 030572 | With Customer Signature | |
|
W 39316
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Upgrade 3CX to version 18 |
04/26/2022 08:30 am |
Charles Rafanan | 030575 | With Customer Signature | |
|
W 39315
|
Remote |
Onward Mangilao Guam, Inc. Rose Aquino Work Requested: by: Rose Aquino Work with GTA to troubelshoot Fortinet Firewall. 3CX one way audio issues |
04/25/2022 02:00 pm |
Kevin Hsueh | 030569 | No Signature: Remote Support | |
|
W 39314
|
Onsite |
Onward Talofofo Golf Club Rose Aquino Work Requested: by: Rose Aquino Troubleshoot IP Phone Issues. Issues after GTA MTSB install. |
04/25/2022 09:00 am |
Kevin Hsueh | 030542 | With Customer Signature | |
|
W 39313
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup and configure SonicWALL for Ambyth Warehouse location. |
04/22/2022 02:00 pm |
Kevin Hsueh | 030554 | With Customer Signature | |
|
W 39310
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz provide Digital signage training |
04/21/2022 03:04 pm |
Kylene Hsieh | 030541 | With Customer Signature | |
|
W 39308
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Change WAN Static IP as IT&E changed the IP on their equipment. Troubleshoot various issues. |
04/21/2022 01:30 pm |
Kevin Hsueh | 030540 | With Customer Signature | |
|
W 39307
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Troubleshoot workstation issues. |
04/21/2022 08:30 am |
Kevin Hsueh | 030538 | With Customer Signature | |
|
W 39306
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Create new user profile for Saipan office. |
04/20/2022 08:30 am |
Kevin Hsueh | 030537 | No Signature: Remote Support | |
|
W 39303
|
Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Upgrade 3CX to version 18. Troubleshoot various other issues. |
04/19/2022 03:30 pm |
Charles Rafanan | 030536 | With Customer Signature | |
|
W 39300
|
Onsite |
Department of Land Management Virginia Flores Work Requested: by: Virginia Flores Troubleshoot 3CX Phone System. Services down. |
04/18/2022 02:00 pm |
Kevin Hsueh | 030535 | With Customer Signature | |
|
W 39299
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Saipan CYMA Server. Setup new employee profile on HR Workstation. |
04/18/2022 08:30 am |
Kevin Hsueh | 030534 | With Customer Signature | |
|
W 39288
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Ambyth HQ Office network down. |
04/11/2022 08:30 am |
Kevin Hsueh | 030530 | With Customer Signature | |
|
W 39286
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: by: Marie Paulin Deliver and install UPS for Server and Network Equipment. |
04/08/2022 10:30 am |
Charles Rafanan | 030528 | With Customer Signature | |
|
W 39282
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Deliver and Setup Irene's workstation |
04/07/2022 02:25 pm |
Charles Rafanan | 030529 | With Customer Signature | |
|
W 39279
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Factory Reset MacBook Pro |
04/06/2022 03:30 pm |
Kevin Hsueh | 030524 | With Customer Signature | |
|
W 39277
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Transfer Irene's C: Drive Data to new 1TB SSD |
04/06/2022 04:15 pm |
Charles Rafanan | 030525 | With Customer Signature | |
|
W 39274
|
Inhouse |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Setup laptop, install updates and install quickbooks software (standalone) |
04/06/2022 08:30 am |
Kevin Hsueh | 030523 | With Customer Signature | |
|
W 39265
|
Inhouse |
Torgun Smith Torgun Smith Work Requested: by: Torgun Smith troubleshoot laptop |
04/04/2022 10:50 am |
Unassigned | 030522 | With Customer Signature | |
|
W 39262
|
Onsite |
Onward Mangilao Guam, Inc. Rose Aquino Work Requested: by: Rose Aquino Setup and provision 2 new IP Phones. Troubleshoot extension 136 issues. |
04/04/2022 09:30 am |
Kevin Hsueh | 030521 | With Customer Signature | |
|
W 39258
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Setup Kaela's profile on workstation at Ambyth HQ location. |
03/31/2022 02:00 pm |
Charles Rafanan | 030517 | With Customer Signature | |
|
W 39256
|
Emergency Onsite |
Department of Land Management Virginia Flores Work Requested: by: Virginia Flores Emergency Request: unable to make outbound calls. extension to extension calls fine. |
03/30/2022 03:00 pm |
Kevin Hsueh | 030516 | With Customer Signature | |
|
W 39255
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot email forwarding issues. |
03/30/2022 01:30 pm |
Kevin Hsueh | 030515 | With Customer Signature | |
|
W 39253
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup workstations at Piti and HQ office. Troubleshoot Jay's printing issue. Troubleshoot Irene's workstation. |
03/29/2022 02:00 pm |
Kevin Hsueh | 030511 | With Customer Signature | |
|
W 39252
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Setup remote access for offsite CPA. |
03/29/2022 10:00 am |
Kevin Hsueh | 030508 | With Customer Signature | |
|
W 39251
|
Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot Exchange Email Issues. |
03/29/2022 08:30 am |
Kevin Hsueh | 030510 | No Signature: Remote Support: Mark Peredo | |
|
W 39250
|
Inhouse |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Troubleshoot laptops. Linda's check virus protection and scan laptop. Princes' run hardware test on laptop. |
03/29/2022 09:30 am |
Charles Rafanan | 030514 | With Customer Signature | |
|
W 39248
|
Onsite |
Unitek Environmental Jeanette Meno Work Requested: by: Jeanette Meno Work with Jean on CMMC upload to PIEE portal. |
03/28/2022 02:00 pm |
Kevin Hsueh | 030509 | With Customer Signature | |
|
W 39246
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Saipan CYMA connection. Workstations unable to connect to server. |
03/27/2022 08:30 am |
Kevin Hsueh | 030507 | No Signature: Remote Support | |
|
W 39245
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Saipan CYMA Issues |
03/25/2022 03:30 pm |
Kevin Hsueh | 030504 | No Signature: Remote Support | |
|
W 39238
|
Inhouse |
Unitek Environmental Ben Suissa Work Requested: by: Ben Suissa Troubleshoot external hard drive. Drive is no longer accessible. |
03/23/2022 01:30 pm |
Alyx Bradley | 030492 |
No Signature: Remote Support
Signature for Later: Customer will return later to pickup the HDD or ask for the HDD to be delivered, upon which they will sign off on the work order. |
|
|
W 39236
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Troubleshoot Various Email and Profile Issues. |
03/23/2022 09:30 am |
Kevin Hsueh | 030490 | With Customer Signature | |
|
W 39235
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Saipan to Guam printing issues. |
03/22/2022 02:30 pm |
Kevin Hsueh | 030489 | With Customer Signature | |
|
W 39232
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot Service Advisor workstation. |
03/22/2022 08:30 am |
Kevin Hsueh | 030488 | With Customer Signature | |
|
W 39230
|
Onsite |
Island Certs Corporation Brittany Duenas Work Requested: by: Brittany Duenas Troubleshoot network issues. |
03/21/2022 02:00 pm |
Kevin Hsueh | 030486 | With Customer Signature | |
|
W 39229
|
Service Contract Remote |
Morrico Equipment Mary Rose Real Work Requested: by: Mary Rose Real Create new extension for Dawn Pilarca |
03/21/2022 09:00 am |
Kevin Hsueh | 030485 | No Signature: Remote Support | |
|
W 39228
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: by: Marie Paulin Setup new HP Printer. |
03/21/2022 10:00 am |
Kevin Hsueh | 030483 | With Customer Signature | |
|
W 39226
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot email distribution group issues. |
03/17/2022 02:30 pm |
Kevin Hsueh | 030479 | With Customer Signature | |
|
W 39223
|
Service Contract Inhouse |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Laptop Internet Connectivity Issues |
03/17/2022 01:30 pm |
Kevin Hsueh | 030481 | With Customer Signature | |
|
W 39221
|
Service Contract Inhouse |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Troubleshoot/Format 2TB External USB HDD |
03/17/2022 08:30 am |
Alyx Bradley | 030482 | No Signature: Work was done in-house and as part of work order previously performed. HDD will require delivery to location. | |
|
W 39219
|
Inhouse |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Run windows update on Lenovo workstation and laptop |
03/14/2022 03:00 pm |
Charles Rafanan | 030478 | No Signature: | |
|
W 39218
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Check on GMP Back Up PC. PC freezing issues occur. |
03/16/2022 01:30 pm |
Kevin Hsueh | 030477 | With Customer Signature | |
|
W 39217
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Wes' outlook issues |
03/15/2022 01:30 pm |
Kevin Hsueh | 030475 | With Customer Signature | |
|
W 39215
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams setup backup replication. one of external HDD failed causing system to freeze |
03/15/2022 10:30 am |
Chu Hsieh | 030471 | No Signature: remote support | |
|
W 39214
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla CNH SOFTWARE UPDATE on laptop other equipment 3 |
03/15/2022 11:00 am |
Charles Rafanan | 030474 | With Customer Signature | |
|
W 39213
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Deliver and setup workstation and laptop |
03/15/2022 09:30 am |
Kevin Hsueh | 030476 | With Customer Signature | |
|
W 39211
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen troubleshoot exchange server |
03/11/2022 04:00 pm |
Kevin Hsueh | 030470 | With Customer Signature | |
|
W 39207
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Reset Ariel Dumapit's Email Password |
03/10/2022 05:30 pm |
Kevin Hsueh | 030469 | No Signature: Remote Support | |
|
W 39201
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Deliver and setup Joleen's workstation. |
03/09/2022 10:00 am |
Kevin Hsueh | 030466 | With Customer Signature | |
|
W 39200
|
Service Contract Remote |
Morrico Equipment Michelle Taisague Work Requested: by: Michelle Taisague Troubleshoot Low Disk Space Error |
03/09/2022 08:30 am |
Kevin Hsueh | 030465 | No Signature: Remote Support | |
|
W 39196
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Back up data from hard drive and Reprep workstation. |
03/08/2022 08:38 am |
Charles Rafanan | 030464 |
No Signature: Remote Support
Signature for Later: Workstation will be delivered to customer. |
|
|
W 39195
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Guz deGuzman Install 1TB SATA HDD on failed server (appsrv) |
03/07/2022 03:30 pm |
Chu Hsieh | 030461 | With Customer Signature | |
|
W 39194
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama 1. Move Joleen’s workstation from Piti to Harmon corporate office. 2. Setup iPhone for JQuitaro. 3. Troubleshoot Jabra speak. 4. Troubleshoot Michael’s workstation. |
03/07/2022 02:00 pm |
Kevin Hsueh | 030462 | With Customer Signature | |
|
W 39192
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Setup new Lenovo Laptops |
03/07/2022 09:30 am |
Kevin Hsueh | 030460 | With Customer Signature | |
|
W 39189
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Vanessa Cruz Deliver and setup HR workstation. |
03/04/2022 08:30 am |
Kevin Hsueh | 030456 | With Customer Signature | |
|
W 39187
|
Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Meeting with GSY. |
03/03/2022 02:00 pm |
Kevin Hsueh | 030455 | With Customer Signature | |
|
W 39185
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Pickup HR workstation to install SSD and Memory at DSI. |
03/03/2022 08:38 am |
Kevin Hsueh | 030454 | With Customer Signature | |
|
W 39182
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Upgrade 3CX to version 18. Move 3CX instance to new server running Windows Server 2016. |
03/04/2022 03:00 pm |
Kevin Hsueh | 030457 | With Customer Signature | |
|
W 39181
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Transfer ownership of two SonicWall TZ370 to Pacific Star per Gus request |
03/02/2022 09:45 am |
Chu Hsieh | 030451 | No Signature: remote | |
|
W 39174
|
Service Contract Remote |
Guam Shipyard Matthews Pothen Work Requested: by: Matthews Pothen Mathew Pothen called saying Dan at Agat office can't print |
02/28/2022 11:50 am |
Chu Hsieh | 030447 | No Signature: remote support | |
|
W 39173
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup new employee profile on workstation. |
02/28/2022 10:00 am |
Kevin Hsueh | 030446 | With Customer Signature | |
|
W 39169
|
Service Contract Remote |
Guam Shipyard Glenda Work Requested: by: Glenda Install Agat Printers on Anthony's laptop |
02/24/2022 03:30 pm |
Kevin Hsueh | 030444 | No Signature: Remote Support | |
|
W 39166
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot various issues. |
02/24/2022 08:30 am |
Kevin Hsueh | 030435 | With Customer Signature | |
|
W 39164
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Troubleshoot network issues. |
02/23/2022 02:00 pm |
Kevin Hsueh | 030433 | With Customer Signature | |
|
W 39163
|
Service Contract Remote |
Guam Shipyard Glenda Work Requested: by: Glenda Troubleshoot Gerlie's workstation |
02/23/2022 10:30 am |
Kevin Hsueh | 030431 | No Signature: Remote Support | |
|
W 39162
|
Inhouse |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Attempt Data Recovery on External Hard Drive |
02/23/2022 11:00 am |
Charles Rafanan | 030450 | With Customer Signature | |
|
W 39161
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Troubleshoot Conchita's workstation. |
02/23/2022 09:00 am |
Kevin Hsueh | 030430 | With Customer Signature | |
|
W 39160
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Configure email forwarding and remove email account. |
02/23/2022 08:30 am |
Kevin Hsueh | 030429 | No Signature: Remote Support | |
|
W 39157
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: by: Cynthia Pizarro Jun and Aris unable to print after GTA switch over to new VPN connection over the weekend |
02/22/2022 09:45 am |
Chu Hsieh | 030427 | With Customer Signature | |
|
W 39156
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Cynthia reported unable to call or receive outside calls. |
02/21/2022 11:45 am |
Chu Hsieh | 030426 | No Signature: remote | |
|
W 39155
|
After Hours Remote |
Morrico Equipment Ross Morrison Work Requested: by: Ross Morrison Ross is in Saipan and could not connect to Morrico's VPN |
02/20/2022 01:00 pm |
Chu Hsieh | 030425 | No Signature: remote | |
|
W 39154
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Assist with GTA MTSB Install. |
02/19/2022 09:00 am |
Kevin Hsueh | 030424 | No Signature: no one onsite to sign | |
|
W 39153
|
After Hours Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro GTA installing Fortigate VPN |
02/19/2022 09:00 am |
Chu Hsieh | 030423 | With Customer Signature | |
|
W 39152
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Check server after the installation of 118 updates started at noon. |
02/18/2022 05:30 pm |
Chu Hsieh | 030422 | No Signature: Remote | |
|
W 39151
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Michael Schniep Work Requested: by: Michael Schniep Create new email account for Christopher Perez |
02/18/2022 10:30 am |
Kevin Hsueh | 030421 | No Signature: Remote Support | |
|
W 39143
|
Onsite |
Prestige Automobiles John Shen Work Requested: by: John Shen Troubleshoot laptop issues |
02/15/2022 02:00 pm |
Kevin Hsueh | 030419 | With Customer Signature | |
|
W 39141
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Ambyth Email issue |
02/14/2022 01:30 pm |
Kevin Hsueh | 030418 | No Signature: Remote Support | |
|
W 39140
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro prep laptop USER ID: Adelgado Password: Password1 |
02/14/2022 02:22 pm |
Charles Rafanan | 030417 | With Customer Signature | |
|
W 39132
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot various issues. |
02/11/2022 09:00 am |
Kevin Hsueh | 030414 | With Customer Signature | |
|
W 39129
|
Onsite |
Onward Mangilao Guam, Inc. Rose Aquino Work Requested: by: Rose Aquino Site survey to install 3CX IP Phone in Spa area. |
02/10/2022 09:30 am |
Kevin Hsueh | 030412 | With Customer Signature | |
|
W 39127
|
Inhouse |
Goody’s Jeff Bristol Work Requested: by: Jeff Bristol Workstation- since updated to windows 10 isn’t allowing the customer to type in information and it shows unsecured. Customer has also requested that as much as possible- if they can get the unit by today due to their customer information being included in the system. |
02/09/2022 10:26 am |
Kevin Hsueh | 030413 | With Customer Signature | |
|
W 39126
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Troubleshoot Jor-El's workstation. Troubleshoot HP Printer issue. |
02/09/2022 10:30 am |
Kevin Hsueh | 030411 | With Customer Signature | |
|
W 39125
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup Bella's email account on her new mobile phone. |
02/09/2022 09:30 am |
Kevin Hsueh | 030409 | With Customer Signature | |
|
W 39124
|
Onsite |
Department of Land Management Darline Enaligo Work Requested: by: Darline Enaligo Work with DLM to record new 3CX AA greetings. Configure call flow based on new 3CX AA greetings. |
02/08/2022 09:30 am |
Kevin Hsueh | 030410 | With Customer Signature | |
|
W 39122
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Install CYMA update on server and workstations |
02/07/2022 09:30 am |
Kevin Hsueh | 030405 | With Customer Signature | |
|
W 39121
|
After Hours Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Meet GTA at Hamon office to install MTSB |
02/05/2022 09:00 am |
Chu Hsieh | 030404 | No Signature: No one available | |
|
W 39120
|
After Hours Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Assist with GTA MTSB Install |
02/05/2022 09:00 am |
Kevin Hsueh | 030402 | No Signature: No one onsite to sign | |
|
W 39117
|
Onsite |
Cruz Benefits Joyce Aquiningoc Work Requested: by: Joyce Aquiningoc Troubleshoot and Check Promethean Interactive WhiteBoard. |
02/04/2022 09:30 am |
Kevin Hsueh | 030402 | With Customer Signature | |
|
W 39112
|
Inhouse |
Equatorial Manufactory, Inc. Cynthia Moises Work Requested: by: Cynthia Moises Troubleshoot ACPACC Workstation. NOTE: Workstation CD Drive plastic casing was damaged when system was dropped off. |
01/31/2022 04:16 pm |
Kevin Hsueh | 030400 | With Customer Signature | |
|
W 39111
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Troubleshoot GMP Server |
01/31/2022 08:00 am |
Kevin Hsueh | 030397 | With Customer Signature | |
|
W 39110
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Angel came by to drop-off the laptop from work order W391109 |
02/01/2022 08:30 am |
Kevin Hsueh | 030398 | With Customer Signature | |
|
W 39109
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Troubleshoot Alma's Laptop |
01/28/2022 02:00 pm |
Kevin Hsueh | 030393 | With Customer Signature | |
|
W 39107
|
Onsite |
HSE Pacific Mary P. Rhodes Work Requested: by: Mary P. Rhodes Troubleshoot various issues |
01/28/2022 10:30 am |
Kevin Hsueh | 030391 | With Customer Signature | |
|
W 39106
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot various issues. |
01/28/2022 09:30 am |
Kevin Hsueh | 030390 | With Customer Signature | |
|
W 39105
|
Service Contract Remote |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Troubleshoot Alma's RDP issues. Create new email account. |
01/27/2022 01:30 pm |
Kevin Hsueh | 030392 | No Signature: Remote Support | |
|
W 39104
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: by: Cynthia Pizarro Video conference with GTA |
01/26/2022 03:00 pm |
Chu Hsieh | 030387 | No Signature: remote | |
|
W 39103
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Microsoft Teams Meeting with GTA and Ajay |
01/26/2022 03:00 pm |
Kevin Hsueh | 030386 | No Signature: Remote Support | |
|
W 39096
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Install SSD |
01/24/2022 01:37 pm |
Charles Rafanan | 030384 | With Customer Signature | |
|
W 39095
|
Service Contract Remote |
JMC Equipment Rental Juls Manibusan Work Requested: by: Juls Manibusan Troubleshoot Juls' QuickBooks |
01/24/2022 11:15 am |
Kevin Hsueh | 030369 | No Signature: Remote Support | |
|
W 39094
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Setup new user profile for Teddy Garcia |
01/27/2022 11:00 am |
Kevin Hsueh | 030388 | With Customer Signature | |
|
W 39088
|
Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Per Glenda, upgrade workstation to Windows 10. |
01/21/2022 11:00 am |
Charles Rafanan | 030385 | With Customer Signature | |
|
W 39087
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Clone HDD to new SSD. Install SSD on HP Workstation. |
01/21/2022 10:01 am |
Charles Rafanan | 030367 | With Customer Signature | |
|
W 39086
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jay Garrido Troubleshoot Anthony Quinata MS Office 365 issues |
01/21/2022 08:30 am |
Kevin Hsueh | 030366 | No Signature: Remote Support | |
|
W 39085
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Troubleshoot various issues |
01/20/2022 03:00 pm |
Kevin Hsueh | 030365 | With Customer Signature | |
|
W 39084
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Setup new Lenovo Laptops |
01/20/2022 09:30 am |
Kevin Hsueh | 030364 | With Customer Signature | |
|
W 39082
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Check QuickBooks. Dave reported Mark is unable to switch to multi user mode |
01/19/2022 12:30 pm |
Kevin Hsueh | 030362 | No Signature: Remote Support | |
|
W 39081
|
Inhouse |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Recover Data from Hard drive of defective workstation |
01/19/2022 04:00 pm |
Charles Rafanan | 030363 |
No Signature: Remote Support
Signature for Later: Will delivered back to customer |
|
|
W 39080
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Troubleshoot Various Issues |
01/19/2022 02:00 pm |
Kevin Hsueh | 030361 | With Customer Signature | |
|
W 39079
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Check CYMA Server. Unable to access. |
01/19/2022 12:00 pm |
Kevin Hsueh | 030360 | With Customer Signature | |
|
W 39077
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Setup new IP Phones. |
01/18/2022 02:30 pm |
Kevin Hsueh | 030357 | With Customer Signature | |
|
W 39075
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Unable to access Exchange server |
01/17/2022 09:30 am |
Chu Hsieh | 030355 | No Signature: remote | |
|
W 39074
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup profile and workstation for new employee |
01/17/2022 09:30 am |
Kevin Hsueh | 030354 | With Customer Signature | |
|
W 39073
|
Inhouse |
Our Lady of Peace Rose Tobes Work Requested: by: Rose Tobes Thermal scanning inverted camera |
01/14/2022 04:34 pm |
Deo Angelo Lim | 030356 | With Customer Signature | |
|
W 39071
|
Onsite |
Department of Land Management Virginia Flores Work Requested: by: Virginia Flores Troubleshoot various 3CX issues |
01/14/2022 09:30 am |
Kevin Hsueh | 030350 | With Customer Signature | |
|
W 39070
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Upgrade workstation to Windows 10 |
01/13/2022 03:35 pm |
Charles Rafanan | 030353 | With Customer Signature | |
|
W 39064
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot QuickBooks Issue. Update 3CX Phone System. |
01/12/2022 09:00 am |
Kevin Hsueh | 030347 | With Customer Signature | |
|
W 39053
|
Onsite |
Onward Mangilao Guam, Inc. Rose Aquino Work Requested: by: Rose Aquino Upgrade 3CX to version 18 |
01/06/2022 09:00 am |
Kevin Hsueh | 030343 | With Customer Signature | |
|
W 39046
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot various issues |
01/05/2022 09:30 am |
Kevin Hsueh | 030342 | With Customer Signature | |
|
W 39042
|
Onsite |
Domino's Pizza of Guam Alvin Nacu Work Requested: by: Alvin Nacu Troubleshoot Domino's NCS IP Phone issues. |
01/04/2022 10:30 am |
Kevin Hsueh | 030341 | With Customer Signature | |
|
W 39038
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Lisa reported no incoming or outgoing emails |
01/03/2022 09:00 am |
Chu Hsieh | 030337 | No Signature: remote | |
|
W 39036
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Reset Gail's login credentials for CYMA. Take backup of CYMA4 folder for CYMA Guam and Saipan servers. |
12/30/2021 10:30 am |
Kevin Hsueh | 030336 | No Signature: Remote Support | |
|
W 39035
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: by: Gene Bangayan Terminate and certify network line. |
12/30/2021 09:00 am |
Kevin Hsueh | 030335 | With Customer Signature | |
|
W 39034
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Piti office internet slowness |
12/29/2021 02:00 pm |
Kevin Hsueh | 030334 | With Customer Signature | |
|
W 39033
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Take manual backup of CYMA Guam and CYMA Saipan databases. Check MyHosting (ambyth.guam.net) subscription. |
12/29/2021 08:30 am |
Kevin Hsueh | 030333 | No Signature: Remote Support | |
|
W 39031
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Add Anthony Barcinas to ops@ambyth.com distribution group. Troubleshoot Jason Manahan's Outlook Client issues. |
12/28/2021 03:30 pm |
Kevin Hsueh | 030330 | No Signature: Remote Support | |
|
W 39029
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Gather network info requested by GTA |
12/28/2021 11:00 am |
Chu Hsieh | 030328 | No Signature: remote | |
|
W 39028
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Deliver and setup 2 Access Points |
12/28/2021 10:30 am |
Kevin Hsueh | 030329 | No Signature: Remote Support | |
|
W 39026
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Troubleshoot Xerox Scanning Issues |
12/27/2021 01:30 pm |
Kevin Hsueh | 030327 | With Customer Signature | |
|
W 39025
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot Jamis Server |
12/27/2021 10:30 am |
Kevin Hsueh | 030326 | With Customer Signature | |
|
W 39022
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Justin's Macbook |
12/27/2021 09:00 am |
Kevin Hsueh | 030325 | With Customer Signature | |
|
W 39017
|
Service Contract Remote |
Guam Shipyard Glenda Work Requested: by: Glenda Troubleshoot Glenda's workstation |
12/22/2021 08:15 am |
Kevin Hsueh | 030307 | No Signature: Remote Support | |
|
W 39016
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup backup for HarmonFS server. Troubleshoot various email issues. |
12/21/2021 01:30 pm |
Kevin Hsueh | 030303 | With Customer Signature | |
|
W 39012
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup Windows Server Backup for CYMA and HarmonFS servers. Troubleshoot Leiana's laptop. |
12/20/2021 01:30 pm |
Kevin Hsueh | 030302 | With Customer Signature | |
|
W 39006
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Check Ambyth Server Network Share Drives. Check Chris Perez’s workstation. Check Liz’s MS Office. |
12/17/2021 09:30 am |
Kevin Hsueh | 030301 | With Customer Signature | |
|
W 39005
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot Glenda's access. Discuss GTA PRI Phone Number Spreadsheet. |
12/16/2021 04:00 pm |
Kevin Hsueh | 030300 | No Signature: Remote Support | |
|
W 39000
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Guz from AK request to confirm draft drawing of server and network devices created by Inchscape. |
12/16/2021 10:30 am |
Chu Hsieh | 030298 | No Signature: remote | |
|
W 38999
|
Onsite |
Onward Mangilao Guam, Inc. Rose Aquino Work Requested: by: Rose Aquino Configure new cordless IP Phone and Base. |
12/15/2021 01:30 pm |
Kevin Hsueh | 030297 | With Customer Signature | |
|
W 38995
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Provision IP Phone for Darren |
12/14/2021 10:00 am |
Kevin Hsueh | 030292 | No Signature: Remote Support | |
|
W 38993
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Email issue to black construction. Troubleshoot ambythjobs@ambyth.com emails. |
12/14/2021 11:00 am |
Kevin Hsueh | 030286 | No Signature: Remote Support | |
|
W 38991
|
Service Contract Remote |
Guam Shipyard Glenda Work Requested: by: Glenda Glenda reported she cannot access emails or share drives in Agat. |
12/14/2021 10:00 am |
Kevin Hsueh | 030287 | No Signature: Remote Support | |
|
W 38990
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Install Office 365 on Darren PC. Check Label printer at parts. |
12/14/2021 09:00 am |
Unassigned | 030285 | With Customer Signature | |
|
W 38989
|
Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Troubleshoot Guy's HP Printer |
12/14/2021 09:00 am |
Kevin Hsueh | 030289 | With Customer Signature | |
|
W 38987
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Troubleshoot qty. 3 laptops |
12/14/2021 09:00 am |
Charles Rafanan | 030295 | With Customer Signature | |
|
W 38986
|
Inhouse |
MidPac Far East Melissa Perez-Martinez Work Requested: by: Melissa Perez-Martinez Inhouse test as thermal scanner app is crashing. Requested by: Melissa (Midpac Far East) |
12/13/2021 02:23 pm |
Deo Angelo Lim | 030290 | With Customer Signature | |
|
W 38985
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup Anthony's profile on workstation. |
12/13/2021 02:30 pm |
Kevin Hsueh | 030291 | With Customer Signature | |
|
W 38984
|
Inhouse |
Edwin Supit Edwin Supit Work Requested: by: Edwin Supit Computer is frozen and hardware error customer dropped off Caraele Portable SSD |
12/14/2021 02:00 pm |
Charles Rafanan | 030296 |
No Signature: Remote Support
Signature for Later: Customer will pick up laptop within today. |
|
|
W 38983
|
Onsite |
MidPac Far East Melissa Perez-Martinez Work Requested: by: Melissa Perez-Martinez Check Thermal Scanner issues |
12/13/2021 01:30 pm |
Kevin Hsueh | 030290 | With Customer Signature | |
|
W 38982
|
Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Setup new profile and email for new employee |
12/13/2021 09:30 am |
Kevin Hsueh | 030284 | With Customer Signature | |
|
W 38980
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Replace hard drive on desktop computer |
12/10/2021 03:00 pm |
Charles Rafanan | 030283 | With Customer Signature | |
|
W 38979
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: by: Allan Morrison export Allan's Morricoequipment.com email and import to new mailbox allan@mataistreet.com. |
12/07/2021 04:00 pm |
Chu Hsieh | 030281 | No Signature: remote | |
|
W 38972
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot Joephet's timeslips access |
12/09/2021 01:30 pm |
Kevin Hsueh | 030279 | With Customer Signature | |
|
W 38971
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Pick up Bella's workstation. Bring back to DSI to install new SSD. |
12/09/2021 10:30 am |
Charles Rafanan | 030280 | With Customer Signature | |
|
W 38958
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: by: Allan Morrison Export Allan's Exchange Email and setup exchange to forward incoming emails to new email address |
12/04/2021 09:00 am |
Chu Hsieh | 030272 | No Signature: remote | |
|
W 38957
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Install SSD to desktop |
12/03/2021 03:54 pm |
Kevin Hsueh | 030271 | With Customer Signature | |
|
W 38955
|
Inhouse |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Run hardware test on Lenovo P410 |
12/03/2021 09:00 am |
Charles Rafanan | 030270 |
No Signature: Remote Support
Signature for Later: Will deliver to customer |
|
|
W 38954
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup emails in outlook. Setup Zachary Ilek MS Office 365 and email account. |
12/02/2021 04:30 pm |
Kevin Hsueh | 030277 | No Signature: Remote Support | |
|
W 38942
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Project Morrico IT Kick Off with AK |
11/30/2021 03:00 pm |
Chu Hsieh | 030263 | No Signature: remote | |
|
W 38941
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: by: Allan Morrison Setup Allan new Exchange account and DNS services |
11/30/2021 01:00 pm |
Chu Hsieh | 030262 | No Signature: remote | |
|
W 38938
|
Onsite |
KHLG & Associates, Inc. Vicente Ada Work Requested: by: Vicente Ada Troubleshoot Promethean Board. |
12/01/2021 10:00 am |
Jason Soliva | 030323 | With Customer Signature | |
|
W 38937
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot various issues. |
11/30/2021 03:30 pm |
Kevin Hsueh | 030261 | No Signature: Remote Support | |
|
W 38936
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot GSY Agat Canon Scan to Email issue. |
11/30/2021 02:00 pm |
Kevin Hsueh | 030260 | With Customer Signature | |
|
W 38935
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup Hosted Exchange Email accounts on users Outlook clients |
11/30/2021 09:00 am |
Kevin Hsueh | 030259 |
No Signature: Remote Support
Signature for Later: |
|
|
W 38934
|
Service Contract Onsite |
JMC Equipment Rental Dave Taitano Work Requested: by: Dave Taitano Troubleshoot Servers. Unable to access remotely. |
11/29/2021 03:30 pm |
Kevin Hsueh | 030256 | With Customer Signature | |
|
W 38933
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: by: Allan Morrison Work on creating new internet domain |
11/29/2021 10:00 am |
Chu Hsieh | 030254 | No Signature: remote | |
|
W 38932
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Setup 2 new workstations |
11/29/2021 09:00 am |
Kevin Hsueh | 030253 | With Customer Signature | |
|
W 38931
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Check JMCAPPSRV Backup and QuickBooks |
11/24/2021 03:00 pm |
Kevin Hsueh | 030252 | No Signature: Remote Support | |
|
W 38929
|
Service Contract Onsite |
Marianas Gas Corporation Ma. Rodelia Estampador Work Requested: by: Ma. Rodelia Estampador Upgrade Denali on Server and workstations |
11/23/2021 02:00 pm |
Kevin Hsueh | 030235 | With Customer Signature | |
|
W 38927
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Setup 2 new workstations |
11/23/2021 09:00 am |
Charles Rafanan | 030255 |
No Signature: Remote Support
Signature for Later: Was already signed before bringing workstations back to DSI to setup. |
|
|
W 38926
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Configure laptops Requesting for the following services to be done on tech laptops: T0489: take the keyboard from damaged laptop (Brandon) and install on this laptop. T0507: setup laptop for this tech number T0514: reinstall and setup EBS |
11/22/2021 01:30 pm |
Charles Rafanan | 030232 | With Customer Signature | |
|
W 38925
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Setup QuickBooks 22 on APPSRV. |
11/22/2021 02:00 pm |
Kevin Hsueh | 030234 | With Customer Signature | |
|
W 38924
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Work with Jacob on OMNIX invoicing system. |
11/22/2021 09:00 am |
Kevin Hsueh | 030233 | With Customer Signature | |
|
W 38922
|
Onsite |
Domino's Pizza of Guam Vanessa Work Requested: by: Vanessa Troubleshoot NCS location IP Phones. GTA replaced modem and all phones are down. |
11/19/2021 09:45 am |
Kevin Hsueh | 030230 | With Customer Signature | |
|
W 38920
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Upgrade Debtmaster on server and workstations |
11/19/2021 09:00 am |
Kevin Hsueh | 030229 | With Customer Signature | |
|
W 38919
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Configure HyperV VM network settings. Troubleshoot GSCDC time settings. |
11/18/2021 03:00 pm |
Kevin Hsueh | 030227 | No Signature: Remote Support | |
|
W 38917
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Check Jamis server as it shuts down randomly. One of PC does not have network connection. Scan to email from copier has issues. |
11/18/2021 02:00 pm |
Unassigned | 030225 | With Customer Signature | |
|
W 38914
|
Service Contract Remote |
JMC Equipment Rental Greg Graham Work Requested: by: Greg Graham Troubleshoot Exchange Email. Troubleshoot Greg's MS Office 365 |
11/17/2021 11:00 am |
Kevin Hsueh | 030224 | No Signature: Remote Support | |
|
W 38913
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Replace batteries on a few UPS |
11/17/2021 05:00 pm |
Chu Hsieh | 030221 | With Customer Signature | |
|
W 38912
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup new Hosted Exchange email accounts on users' mobile phones. |
11/17/2021 09:00 am |
Kevin Hsueh | 030223 |
No Signature: Remote Support
Signature for Later: |
|
|
W 38911
|
Service Contract Remote |
JMC Equipment Rental Greg Graham Work Requested: by: Greg Graham Troubleshoot Email Issue |
11/16/2021 03:30 pm |
Kevin Hsueh | 030220 | No Signature: Remote Support | |
|
W 38909
|
Onsite |
Nicdao Chiropractic & Wellness Eli Poasa Work Requested: by: Eli Poasa Some of PC unable to to connect to SQL database |
11/16/2021 02:30 pm |
Chu Hsieh | 030219 | With Customer Signature | |
|
W 38906
|
Service Contract Onsite |
Guam Shipyard Matthews Pothen Work Requested: by: Matthews Pothen Troubleshoot Canon printer with IBSS tech |
11/16/2021 10:00 am |
Kevin Hsueh | 030218 | With Customer Signature | |
|
W 38905
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Hosted Exchange Email Migration. |
11/16/2021 04:00 pm |
Kevin Hsueh | 030222 | No Signature: Remote Support | |
|
W 38904
|
Service Contract Remote |
Guam Shipyard Matthews Pothen Work Requested: by: Matthews Pothen Check Agat office Canon printer scanning issues. |
11/15/2021 03:30 pm |
Kevin Hsueh | 030217 | No Signature: Remote Support | |
|
W 38900
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Work with Ninth Design to configure MX and DNS record changes. Setup new Hosted Exchange Email Profile on users' outlook client. |
11/15/2021 01:30 pm |
Kevin Hsueh | 030216 | With Customer Signature | |
|
W 38898
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot 3CX and Exchange |
11/12/2021 02:30 pm |
Kevin Hsueh | 030215 |
No Signature: Remote Support
Signature for Later: no one onsite to sign |
|
|
W 38887
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Troubleshoot profile issues. Update QuickBooks on Front Desk workstation. |
11/09/2021 01:30 pm |
Kevin Hsueh | 030208 | With Customer Signature | |
|
W 38886
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Hosted Exchange Email migration preparation. |
11/09/2021 09:30 am |
Kevin Hsueh | 030209 | With Customer Signature | |
|
W 38880
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Hosted Exchange Email Deployment: Begin archive of old emails on all user's outlook clients. |
11/08/2021 10:00 am |
Kevin Hsueh | 030204 | With Customer Signature | |
|
W 38878
|
Onsite |
Harvest Christian Academy Bryce Collier Work Requested: by: Bryce Collier Troubleshoot 3CX. Choppy Calls. |
11/05/2021 09:00 am |
Kevin Hsueh | 030203 | With Customer Signature | |
|
W 38876
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot Terry's workstation |
11/04/2021 09:00 am |
Kevin Hsueh | 030202 | With Customer Signature | |
|
W 38867
Ref/PO#851817 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 851817 |
11/02/2021 09:00 am |
Kevin Hsueh | 030200 | No Signature: Level 10 Service | |
|
W 38866
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Pick up Lenovo Server to prep at DSI. |
11/02/2021 11:04 am |
Kevin Hsueh | 030226 | With Customer Signature | |
|
W 38861
|
Onsite |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Setup workstation for Sean |
10/29/2021 01:30 pm |
Kevin Hsueh | 030199 | With Customer Signature | |
|
W 38860
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: by: Del Estampador Upgrade Denali on server and workstations. |
10/29/2021 09:30 am |
Kevin Hsueh | 030198 | With Customer Signature | |
|
W 38857
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Piti Office network |
10/26/2021 03:00 pm |
Kevin Hsueh | 030194 | With Customer Signature | |
|
W 38855
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Setup Sage Security Shield. Troubleshoot Peachtree Fixed Assets. |
10/26/2021 09:00 am |
Kevin Hsueh | 030193 | With Customer Signature | |
|
W 38854
|
Service Contract Inhouse |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Install new SonicWALL TZ370 |
10/26/2021 03:30 pm |
Kevin Hsueh | 030192 | With Customer Signature | |
|
W 38853
|
Service Contract Remote |
Morrico Equipment Torgun Smith Work Requested: by: Torgun Smith Renew and rekey SSL certrificate for remote.morricoequipment.com |
10/25/2021 12:00 pm |
Chu Hsieh | 030187 | No Signature: remote | |
|
W 38852
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Configure Exchange Email Forwarding |
10/25/2021 11:00 am |
Kevin Hsueh | 030186 | No Signature: Remote Support | |
|
W 38851
|
Service Contract Inhouse |
Morrico Equipment Michelle Taisague Work Requested: by: Michelle Taisague Customer spoke with Kevin, before drop-off |
10/27/2021 09:30 am |
Kevin Hsueh | 030191 | With Customer Signature | |
|
W 38850
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: by: LeRoy Moore Update WAN Static IP with new IP from IT&E. |
10/22/2021 11:00 am |
Kevin Hsueh | 030169 | With Customer Signature | |
|
W 38848
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup several staffs' email accounts on their new mobile phones. |
10/21/2021 03:00 pm |
Kevin Hsueh | 030167 | With Customer Signature | |
|
W 38845
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Download and install Foresight Intelligence Update. |
10/21/2021 08:30 am |
Kevin Hsueh | 030166 | No Signature: Remote Support | |
|
W 38843
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Lenovo Desktop |
10/20/2021 02:00 pm |
Kevin Hsueh | 030288 |
No Signature: Remote Support
Signature for Later: System delivered and setup at Ambyth already. |
|
|
W 38842
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot Jay's workstation printing issues. |
10/20/2021 10:00 am |
Kevin Hsueh | 030160 | With Customer Signature | |
|
W 38841
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: by: Bridget Bagiac Reinstall Windows 10 Pro on Dell Latitude Laptop. |
10/22/2021 09:00 am |
Kevin Hsueh | 030165 | With Customer Signature | |
|
W 38840
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup Duo Security and email account on Joy's new mobile phone. Troubleshoot scanning issues. |
10/19/2021 03:00 pm |
Kevin Hsueh | 030159 | With Customer Signature | |
|
W 38839
Ref/PO#T20210914.0004 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service T20210914.0004 to decommission equipment at Guam National Guard. |
10/19/2021 09:00 am |
Kevin Hsueh | 030158 | No Signature: Work Market Service | |
|
W 38837
|
Service Contract Onsite |
Morrico Equipment Mary Rose Real Work Requested: by: Mary Rose Real Setup new Xerox printer in Rental Office. Install Allison software on tech laptop. |
10/18/2021 09:00 am |
Kevin Hsueh | 030155 | With Customer Signature | |
|
W 38836
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Nel's Printing Issue |
10/15/2021 11:00 am |
Kevin Hsueh | 030152 | With Customer Signature | |
|
W 38833
|
Onsite |
Title Guaranty of Guam Shin Taira Work Requested: by: Shin Taira Troubleshoot 3 IP Phone registration issues. |
10/15/2021 02:00 pm |
Kevin Hsueh | 030153 | With Customer Signature | |
|
W 38824
|
Onsite |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Setup new workstation for Sean |
10/08/2021 09:00 am |
Kevin Hsueh | 030147 | With Customer Signature | |
|
W 38823
|
Service Contract Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Kent Hsieh 3CX Configurations |
10/07/2021 04:00 pm |
Kevin Hsueh | 030168 | No Signature: Remote Support | |
|
W 38816
|
Onsite |
Onward Mangilao Guam, Inc. Rose Aquino Work Requested: by: Jetan Sahni Troubleshoot W52 Base (IP: 10.0.0.103). Locate W52 Base that Extension 136 is registered to. |
10/06/2021 09:30 am |
Kevin Hsueh | 030144 | With Customer Signature | |
|
W 38813
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Upgrade frontdesk pc with parts form Kaylen old pc. |
10/04/2021 04:00 pm |
Chu Hsieh | 030143 | With Customer Signature | |
|
W 38810
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Replace kcruz system |
10/01/2021 11:00 am |
Chu Hsieh | 030136 | With Customer Signature | |
|
W 38808
|
Inhouse |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Install SSD for Anna's workstation. Setup 2 new Lenovo Laptops. |
10/01/2021 02:00 pm |
Kevin Hsueh | 030142 | With Customer Signature | |
|
W 38805
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Check network at front desk and Ross PDF issues. |
09/30/2021 10:30 am |
Chu Hsieh | 030140 | With Customer Signature | |
|
W 38803
|
Onsite |
Department of Land Management Virginia Flores Work Requested: by: Virginia Flores Troubleshoot Various IP Phone Issues |
09/30/2021 03:30 pm |
Kevin Hsueh | 030126 | With Customer Signature | |
|
W 38802
|
Remote |
Onward Mangilao Guam, Inc. Jetan Sahni Work Requested: by: Jetan Sahni Update 3CX Phone System Configuration |
09/29/2021 09:30 am |
Kevin Hsueh | 030138 | No Signature: Remote Support | |
|
W 38799
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot various issues |
09/27/2021 01:30 pm |
Kevin Hsueh | 030120 | With Customer Signature | |
|
W 38797
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Alan Pasion's laptop |
09/24/2021 01:50 pm |
Kevin Hsueh | 030113 | No Signature: Remote Support | |
|
W 38796
|
Service Contract Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Kent Hsieh 3CX Phone System configurations |
09/22/2021 04:00 pm |
Kevin Hsueh | 030112 | No Signature: Remote Support | |
|
W 38795
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Dell Optiplex 3020 |
09/24/2021 08:30 am |
Kevin Hsueh | 030112 |
No Signature: Remote Support
Signature for Later: System will be delivered back to Ambyth on Monday |
|
|
W 38794
|
Inhouse |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Setup 2 Lenovo Workstation |
09/23/2021 02:00 pm |
Kevin Hsueh | 030137 | With Customer Signature | |
|
W 38792
|
Onsite |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark setup 2 workstations. Troubleshoot various issues. |
09/23/2021 08:30 am |
Kevin Hsueh | 030095 | With Customer Signature | |
|
W 38791
|
Service Contract Inhouse |
Marianas Gas Corporation Del Estampador Work Requested: by: Del Estampador Spoke with Kevin need asap |
09/23/2021 01:30 pm |
Kevin Hsueh | 030096 | With Customer Signature | |
|
W 38789
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Setup laptop for Cedric |
09/22/2021 09:30 am |
Kevin Hsueh | 030089 | With Customer Signature | |
|
W 38788
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro 2 employee reporting issues with Outlook |
09/22/2021 09:30 am |
Chu Hsieh | 030093 | With Customer Signature | |
|
W 38787
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot xray sensor issue in OP C |
09/22/2021 08:30 am |
Kevin Hsueh | 030092 | With Customer Signature | |
|
W 38786
|
Inhouse |
Island Equipment Company Aris Capiral Work Requested: by: Aris Aris Capiral Spoke with Kevin beforehand |
09/21/2021 02:13 pm |
Kevin Hsueh | 030091 | With Customer Signature | |
|
W 38785
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot JCabingas Duo Security |
09/21/2021 01:00 pm |
Kevin Hsueh | 030087 | No Signature: Remote Support | |
|
W 38784
|
Service Contract Remote |
Marianas Gas Corporation Ma. Rodelia Estampador Work Requested: by: Ma. Rodelia Estampador Grant IECOHarmon and Agat (store) access to T: drive. |
09/21/2021 10:30 am |
Kevin Hsueh | 030086 | No Signature: Remote Support | |
|
W 38783
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Renew SSL Certificate. Install new SSL Certificate. |
09/21/2021 10:30 am |
Kevin Hsueh | 030085 | With Customer Signature | |
|
W 38781
|
Service Contract Remote |
Marianas Gas Corporation Ma. Rodelia Estampador Work Requested: by: Ma. Rodelia Estampador Create new account for Roberto Tamondong. |
09/20/2021 08:30 am |
Kevin Hsueh | 030084 | No Signature: Remote Support | |
|
W 38778
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Create new profile for Joshua Ungacta. |
09/20/2021 08:30 am |
Kevin Hsueh | 030083 | No Signature: Remote Support | |
|
W 38777
|
Remote |
Unitek Environmental Jeanette Meno Work Requested: by: Jeanette Meno Create CUI-System Security Plan for Unitek |
09/17/2021 03:00 pm |
Kevin Hsueh | 030231 | No Signature: Remote Support | |
|
W 38775
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Deliver and setup network switch. Troubleshoot Duo Security. |
09/17/2021 08:30 am |
Kevin Hsueh | 030080 | With Customer Signature | |
|
W 38774
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: by: Marie Paulin Troubleshoot Workstation. |
09/16/2021 02:00 pm |
Kevin Hsueh | 030079 | With Customer Signature | |
|
W 38773
|
Inhouse |
Guam Power Authority Richard Masnayon Work Requested: by: Richard Masnayon Reservoir is leaking |
09/16/2021 11:39 am |
Kevin Hsueh | 030081 | With Customer Signature | |
|
W 38771
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Reterminate network line in Mr. Pothen's Agat Office. |
09/16/2021 10:30 am |
Kevin Hsueh | 030076 | No Signature: no data service while onsite | |
|
W 38767
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Install the cloned 8TB HDD on SiRONA server |
12/31/1899 12:00 am |
Chu Hsieh | 030072 | With Customer Signature | |
|
W 38765
|
After Hours Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Per request by Christopher continuing with afterhour service |
09/13/2021 05:30 pm |
Chu Hsieh | 030072 | With Customer Signature | |
|
W 38764
|
Inhouse |
Unitek Environmental Princes Ayuyu Work Requested: by: Princes Ayuyu Contact Princes Ayuyu at 565-3151 for details on troubleshooting computer |
09/13/2021 04:26 pm |
Kevin Hsueh | 030073 | With Customer Signature | |
|
W 38762
|
Onsite |
Robert J. Yang D.M.D., P.C. Angelica Baldeo Work Requested: by: Angelica Baldeo Unable to access EZDental Program. |
09/13/2021 01:30 pm |
Chu Hsieh | 030072 | With Customer Signature | |
|
W 38761
|
Inhouse |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Running slow, lagging |
09/13/2021 10:00 am |
Kevin Hsueh | 030071 | With Customer Signature | |
|
W 38759
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Update EST Software |
09/13/2021 08:52 am |
Kevin Hsueh | 030070 | With Customer Signature | |
|
W 38757
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot various issues. |
09/15/2021 01:30 pm |
Kevin Hsueh | 030075 | With Customer Signature | |
|
W 38756
Ref/PO#848000 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 848000 at Ross GPO to install Verifone Debit Pad. |
09/15/2021 09:00 am |
Kevin Hsueh | 030069 | No Signature: Level 10 Service | |
|
W 38754
|
Service Contract Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Kent Hsieh 3CX Phone System Configuration |
09/09/2021 04:00 pm |
Kevin Hsueh | 030112 | No Signature: Remote Support | |
|
W 38753
|
Inhouse |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Upgrade Panasonic Toughbook to Windows 10 |
09/09/2021 11:00 am |
Kevin Hsueh | 030064 | With Customer Signature | |
|
W 38750
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Setup Cedric's laptop and Rick's workstation |
09/09/2021 02:00 pm |
Kevin Hsueh | 029999 | With Customer Signature | |
|
W 38749
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot Outlook and printer issues on Jay's laptop |
09/09/2021 08:30 am |
Kevin Hsueh | 030061 | With Customer Signature | |
|
W 38748
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: by: Becky Quintanilla Setup new WiFi Router. |
09/08/2021 01:30 pm |
Kevin Hsueh | 030094 | With Customer Signature | |
|
W 38744
|
Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Install AutoCad into computer (software provided in USB) and microsoft project software. As per POC, computer will be installed at Agat location upon completion. |
09/07/2021 12:14 pm |
Kevin Hsueh | 030028 | No Signature: No data service while at GSY Agat | |
|
W 38743
|
Inhouse |
Guam Power Authority Richard Masnayon Work Requested: by: Richard Masnayon Spray dispenser leaking when used |
09/07/2021 04:00 pm |
Kevin Hsueh | 030060 | With Customer Signature | |
|
W 38735
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Bella's workstation. No boot. |
08/31/2021 02:30 pm |
Kevin Hsueh | 030059 | With Customer Signature | |
|
W 38734
|
Inhouse |
Marianas Gas Corporation Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot laptop. Laptop is not functioning after liquid was spilled on laptop. |
08/31/2021 01:52 pm |
Kevin Hsueh | 030058 | With Customer Signature | |
|
W 38732
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Create new user profile. |
08/31/2021 10:30 am |
Kevin Hsueh | 030057 | No Signature: Remote Support | |
|
W 38730
|
Service Contract Onsite |
Guam Memorial Park Timothy Leon Guerrero Work Requested: by: Timothy Leon Guerrero Troubleshoot Outlook search issues. |
08/31/2021 02:00 pm |
Kevin Hsueh | 030056 | With Customer Signature | |
|
W 38726
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot Cynthia's Peachtree access. |
08/30/2021 03:30 pm |
Kevin Hsueh | 030048 | With Customer Signature | |
|
W 38725
|
Onsite |
Domino's Pizza of Guam Vanessa Work Requested: by: Vanessa Domino's Dededo Location: Troubleshoot IP Phones. |
08/30/2021 01:30 pm |
Kevin Hsueh | 030047 | With Customer Signature | |
|
W 38724
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Download and install CYMA update on server and workstations. |
08/30/2021 09:30 am |
Kevin Hsueh | 030050 | With Customer Signature | |
|
W 38723
|
Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Set up computers |
08/27/2021 03:00 pm |
Kevin Hsueh | 030055 |
No Signature: Remote Support
Signature for Later: Systems to be delivered and setup onsite |
|
|
W 38722
|
Service Contract Remote |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Troubleshoot DPA5 driver on OE 3 Laptop |
08/27/2021 10:00 am |
Kevin Hsueh | 030041 | No Signature: Remote Support | |
|
W 38721
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Configure Exchange mailbox full access. |
08/27/2021 08:30 am |
Kevin Hsueh | 030042 | With Customer Signature | |
|
W 38720
|
Service Contract Remote |
Marianas Gas Corporation Selina Ashland Work Requested: by: Selina Ashland Unblock safetyvideos.com |
08/26/2021 11:00 am |
Kevin Hsueh | 030040 | No Signature: Remote Support | |
|
W 38719
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Troubleshoot Tammy's HP Printer Issues |
08/26/2021 10:00 am |
Kevin Hsueh | 030038 | No Signature: Remote Support | |
|
W 38716
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Setup sonicwall hosted email security |
08/25/2021 09:30 am |
Chu Hsieh | 030036 | No Signature: Remote | |
|
W 38715
|
Onsite |
Tropical Pool Service Dawna Thompson Work Requested: by: Dawna Thompson troubleshoot QuickBooks |
08/25/2021 10:00 am |
Kevin Hsueh | 030035 | With Customer Signature | |
|
W 38714
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot AutoSoft. |
08/25/2021 08:30 am |
Kevin Hsueh | 030034 | With Customer Signature | |
|
W 38709
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: by: Allan Morrison issues connecting to Microsoft TEAMS |
08/23/2021 09:30 am |
Chu Hsieh | 030013 | No Signature: remote | |
|
W 38707
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot Workstation. |
08/20/2021 02:00 pm |
Kevin Hsueh | 030014 | With Customer Signature | |
|
W 38704
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Michelle unable to delete or receive emails on Outlook |
08/19/2021 02:20 pm |
Chu Hsieh | 030006 | No Signature: remote support | |
|
W 38702
|
Remote |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias Setup Nicole Sablan's Profile |
08/19/2021 08:30 am |
Kevin Hsueh | 030005 | No Signature: Remote Support | |
|
W 38699
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Set up computers |
08/24/2021 03:30 pm |
Kevin Hsueh | 030037 | With Customer Signature | |
|
W 38696
Ref/PO#P216A00517 |
Onsite |
Department of Land Management Virginia Flores Work Requested: by: Virginia Flores Troubleshoot various 3CX Phone System issues. |
08/17/2021 10:00 am |
Kevin Hsueh | 030002 | With Customer Signature | |
|
W 38695
|
Onsite |
Park Place Technologies Jonathan Tan Work Requested: by: Jonathan Tan Deliver SD Card to GHD (Mark Pachkoski) |
08/17/2021 09:00 am |
Kevin Hsueh | 030001 | With Customer Signature | |
|
W 38693
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot Various Issues. |
08/16/2021 02:00 pm |
Kevin Hsueh | 030000 | With Customer Signature | |
|
W 38689
|
Service Contract Inhouse |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Kent Hsieh Setup 3CX Phone System |
08/12/2021 02:00 pm |
Kevin Hsueh | 030043 |
No Signature: Remote Support
Signature for Later: |
|
|
W 38683
|
Inhouse |
Unitek Environmental Jeanette Meno Work Requested: by: Jeanette Meno Scan laptop and hard drive for viruses. |
08/11/2021 01:30 pm |
Kevin Hsueh | 029995 | With Customer Signature | |
|
W 38680
|
Onsite |
St. Lucy's Eye Clinic Teressa Leon Guerrero Work Requested: by: Teressa Troubleshoot various issues. |
08/10/2021 02:00 pm |
Kevin Hsueh | 029992 | With Customer Signature | |
|
W 38677
|
Service Contract Onsite |
Marianas Gas Corporation Selina Ashland Work Requested: by: Selina Ashland Site Visit for MGC Agat Plant fiber run. |
08/06/2021 03:00 pm |
Kevin Hsueh | 029991 | No Signature: Unable to access WebApp while onsite. | |
|
W 38666
Ref/PO#843090 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 843090 at Ross GPO |
08/03/2021 09:00 am |
Kevin Hsueh | 029887 | No Signature: Level 10 Service | |
|
W 38665
Ref/PO#843189 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 843189 at Ross GPO |
08/03/2021 09:00 am |
Kevin Hsueh | 029986 | No Signature: Level 10 Service | |
|
W 38659
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Mark's VPN issues. |
07/29/2021 02:00 pm |
Kevin Hsueh | 029980 | With Customer Signature | |
|
W 38657
|
Inhouse |
Guam Power Authority Kenneth Gutierrez Work Requested: by: Kenneth Gutierrez Updating thermal Scanner |
07/28/2021 01:46 pm |
Melissa Dimla | 029979 | With Customer Signature | |
|
W 38648
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Rene reported Mitch PC's Office365 subscription expired. |
07/27/2021 10:00 am |
Chu Hsieh | 029974 | No Signature: REMOTE SUPPORT | |
|
W 38647
Ref/PO#842780 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 842780 at Ross# 497 |
07/27/2021 09:30 am |
Kevin Hsueh | 029973 | No Signature: Level 10 Service | |
|
W 38639
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Pickup Elmer's workstation to install SSD. |
07/26/2021 09:00 am |
Kevin Hsueh | 029972 | With Customer Signature | |
|
W 38638
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: by: Marie Paulin Troubleshoot Various Issues. |
07/23/2021 10:00 am |
Kevin Hsueh | 029970 | With Customer Signature | |
|
W 38636
|
Onsite |
Domino's Pizza of Guam Mai Work Requested: by: Mai Domino's Mangilao phones down after power outage. |
07/22/2021 03:00 pm |
Kevin Hsueh | 029969 | With Customer Signature | |
|
W 38635
|
Service Contract Onsite |
KHLG & Associates, Inc. Melva Limo Work Requested: by: Melva Limo Troubleshoot Mel's IP Phone. |
07/22/2021 09:30 am |
Kevin Hsueh | 029964 | With Customer Signature | |
|
W 38634
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup SonicWALL TZ370. |
07/20/2021 04:00 pm |
Kevin Hsueh | 029968 | With Customer Signature | |
|
W 38633
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Troubleshoot Receptionist Workstation |
07/20/2021 03:30 pm |
Kevin Hsueh | 029967 | With Customer Signature | |
|
W 38631
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Pick up Workstation. Clone HDD to SSD. |
07/20/2021 11:00 am |
Kevin Hsueh | 029966 |
No Signature: Remote Support
Signature for Later: system to be delivered |
|
|
W 38629
|
Onsite |
Kloppenburg Cil Cascasan Work Requested: by: Cil Cascasan Troubleshoot 3CX Issues. |
07/20/2021 10:00 am |
Kevin Hsueh | 029965 | With Customer Signature | |
|
W 38627
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Configure SonicWALL TZ470. Deliver and setup onsite this afternoon. |
07/19/2021 11:00 am |
Kevin Hsueh | 029950 | With Customer Signature | |
|
W 38626
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot GTA PRI with GTA. |
07/19/2021 08:30 am |
Kevin Hsueh | 029949 | With Customer Signature | |
|
W 38624
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: by: Cynthia Pizarro Setup workstations in Agat |
07/16/2021 09:00 am |
Kevin Hsueh | 029947 | With Customer Signature | |
|
W 38622
|
Onsite |
Guam Orthopedic Associates Esther Marquez Work Requested: by: Esther Setup Olympus DS-9000. guamortho@gmail.com |
07/15/2021 09:00 am |
Kevin Hsueh | 029945 | With Customer Signature | |
|
W 38621
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: by: Cynthia Pizarro Activate MS Office 365 license. Install on 4 Lenovo Workstations. |
07/14/2021 02:30 pm |
Kevin Hsueh | 029943 | No Signature: Remote Support | |
|
W 38619
Ref/PO#PO 16861-OS |
Onsite |
Port Authority of Guam Melissa Aguero Work Requested: by: Melissa Aguero Troubleshoot Konica Minolta 1690MF Printer |
07/14/2021 09:30 am |
Kevin Hsueh | 029939 | With Customer Signature | |
|
W 38617
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Troubleshoot laptop |
07/13/2021 02:49 pm |
Kevin Hsueh | 029938 | With Customer Signature | |
|
W 38615
|
Onsite |
Domino's Pizza of Guam Mai Work Requested: by: Mai Troubleshoot Domino's Mangilao IP Phones. |
07/13/2021 10:00 am |
Kevin Hsueh | 029944 | With Customer Signature | |
|
W 38608
|
Onsite |
Daniel Roland Daniel Roland Work Requested: by: Daniel Roland Setup Aqualink and check Daniel's laptop |
07/08/2021 01:15 pm |
Chu Hsieh | 029933 | With Customer Signature | |
|
W 38603
|
Inhouse |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Setup laptop |
07/08/2021 02:30 pm |
Kevin Hsueh | 029936 | With Customer Signature | |
|
W 38600
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Troubleshoot Rene's MS Office. |
07/07/2021 11:00 am |
Kevin Hsueh | 029929 | No Signature: Remote Support | |
|
W 38599
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Michelle Taisague Set-up laptop for new tech |
07/08/2021 10:30 am |
Kevin Hsueh | 029935 | With Customer Signature | |
|
W 38595
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Troubleshoot Linda's email issue. |
07/06/2021 02:00 pm |
Kevin Hsueh | 029930 | No Signature: Remote Support | |
|
W 38594
|
Remote |
KHLG & Associates, Inc. Melva Limo Work Requested: by: Brenda Dayson Fix Issue in Brenda and Mikee’s Timesheet for June 30 payroll. |
07/06/2021 10:28 am |
Valerie Catubay | 029964 | No Signature: Dev work, KHLG timesheet bug fix and work is communicated remotely and through email. | |
|
W 38592
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Create new user account for Deo Lagman. |
07/02/2021 02:00 pm |
Kevin Hsueh | 029927 | With Customer Signature | |
|
W 38585
|
Service Contract Remote |
JMC Equipment Rental Dave Taitano Work Requested: by: Dave Taitano Reset password for rbarcinashlg@mcpgroupgu.com |
06/30/2021 03:00 pm |
Kevin Hsueh | 029926 | No Signature: Remote Support | |
|
W 38581
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Create new user account |
06/29/2021 03:30 pm |
Kevin Hsueh | 029921 | No Signature: Remote Support | |
|
W 38580
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo setup 3cxsrv |
06/29/2021 01:00 pm |
Kevin Hsueh | 029919 | No Signature: Remote Support | |
|
W 38578
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo 3cx not working |
06/29/2021 09:00 am |
Chu Hsieh | 029917 | No Signature: | |
|
W 38577
Ref/PO#T20210526.0003 |
Onsite |
iDeploy Geri Frank Work Requested: by: Geri Frank iDeploy Ticket T20210526.0003 - Network & Cable Management |
06/29/2021 08:30 am |
Kevin Hsueh | 029918 | No Signature: iDeploy Service | |
|
W 38575
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Create new user account for Maria Taitano |
06/28/2021 08:30 am |
Kevin Hsueh | 029916 | No Signature: Remote Support | |
|
W 38574
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Deliver and setup 2 new tech laptops. Update New Holland Software. Check Patrick's outlook issues. |
06/28/2021 09:30 am |
Kevin Hsueh | 029915 | With Customer Signature | |
|
W 38572
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: by: Becky Quintanilla Setup lenovo workstation and printer. |
06/25/2021 02:00 pm |
Kevin Hsueh | 029914 | With Customer Signature | |
|
W 38570
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos Install SSD |
06/24/2021 02:14 pm |
Meryll Cruz | 029831 | With Customer Signature | |
|
W 38567
|
Onsite |
Domino's Pizza of Guam Vanessa Work Requested: by: Vanessa Troubleshoot Domino's Mangilao Phones. All phones down. |
06/23/2021 03:00 pm |
Kevin Hsueh | 029897 | With Customer Signature | |
|
W 38566
|
Inhouse |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Troubleshoot computer, desktop does not turn on. |
06/23/2021 10:12 am |
Meryll Cruz | 029896 | With Customer Signature | |
|
W 38561
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot Network |
06/22/2021 03:00 pm |
Kevin Hsueh | 029892 | With Customer Signature | |
|
W 38559
|
Inhouse |
Fargo Pacific, Inc. David Amador Work Requested: by: David Amador Troubleshoot Laptop |
06/23/2021 04:00 pm |
Kevin Hsueh | 029895 | With Customer Signature | |
|
W 38558
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Nel's Workstation |
06/21/2021 03:30 pm |
Meryll Cruz | 029889 | With Customer Signature | |
|
W 38556
|
Onsite |
Cruz Benefits Joyce Aquiningoc Work Requested: by: Joyce Aquiningoc Troubleshoot 3CX. Troubleshoot Minix Player. |
06/21/2021 01:30 pm |
Kevin Hsueh | 029888 | No Signature: WebApp down when service was completed | |
|
W 38555
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot MS Office issues. |
06/21/2021 09:30 am |
Kevin Hsueh | 029887 | With Customer Signature | |
|
W 38553
|
Inhouse |
Public Defender Service Corporation Felicia M. Cruz Work Requested: by: Felicia M. Cruz Assessment |
06/18/2021 10:30 am |
Meryll Cruz | 029886 |
No Signature: Remote Support
Signature for Later: Waiting on customer pick up |
|
|
W 38552
|
Onsite |
Denny's of Guam John Gajo Work Requested: by: John Gajo Setup cordless handset charging base. |
06/18/2021 09:30 am |
Kevin Hsueh | 029885 | With Customer Signature | |
|
W 38550
|
Inhouse |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Copy data, factory reset and upgrade to Windows 10 |
06/18/2021 03:00 pm |
Kevin Hsueh | 029884 | With Customer Signature | |
|
W 38545
|
Service Contract Onsite |
Morrico Equipment Mary Rose Real Work Requested: by: Mary Rose Real Removr Office 2007 and install Office365 |
06/16/2021 09:45 am |
Chu Hsieh | 029876 | With Customer Signature | |
|
W 38538
|
Service Contract Remote |
Morrico Equipment Mary Rose Real Work Requested: by: Mary Rose Real Michelle reported MaryRose not receiving emails from users on same network |
06/14/2021 04:30 pm |
Chu Hsieh | 029874 | No Signature: remote | |
|
W 38534
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: by: Becky Quintanilla Deliver and setup Lenovo Workstation |
06/11/2021 02:00 pm |
Kevin Hsueh | 029873 | With Customer Signature | |
|
W 38533
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot 3CX |
06/11/2021 11:42 am |
Kevin Hsueh | 029872 | With Customer Signature | |
|
W 38531
Ref/PO#PO 16861-OS |
Onsite |
Port Authority of Guam Melissa Aguero Work Requested: by: Melissa Aguero Troubleshoot Xerox Phaser 6180 MFP |
06/11/2021 09:00 am |
Kevin Hsueh | 029871 | With Customer Signature | |
|
W 38530
|
Inhouse |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Setup qty. 2 laptops |
06/18/2021 10:00 am |
Meryll Cruz | 029883 |
No Signature: Remote Support
Signature for Later: Delivery later |
|
|
W 38528
|
Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Setup email account for Dave Amador |
06/10/2021 09:00 am |
Kevin Hsueh | 029870 | With Customer Signature | |
|
W 38524
|
Service Contract Onsite |
JMC Equipment Rental Greg Graham Work Requested: by: Greg Graham Install Acrobat on Greg's laptop |
06/09/2021 08:30 am |
Kevin Hsueh | 029859 | With Customer Signature | |
|
W 38522
Ref/PO#9803952 |
Onsite |
Field Nation DataTrec Work Requested: by: DataTrec Field Nation Service# 9803952 |
06/08/2021 10:30 am |
Kevin Hsueh | 029860 | No Signature: Field Nation | |
|
W 38521
|
Onsite |
AXS Insurance Orlene Arriola Work Requested: by: Orlene Arriola Troubleshoot Email Issues. |
06/08/2021 02:00 pm |
Kevin Hsueh | 029858 | With Customer Signature | |
|
W 38511
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix To check login credentials on laptop |
06/02/2021 02:48 pm |
Kevin Hsueh | 029861 | With Customer Signature | |
|
W 38506
|
Inhouse |
Unitek Environmental Tony Brinkley Work Requested: by: Tony Brinkley Reformat computer, erase all data |
06/01/2021 10:00 am |
Kevin Hsueh | 029855 |
No Signature: Remote Support
Signature for Later: Customer to pick up |
|
|
W 38505
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Install QuickBooks 21 upgrade on server and workstations. |
05/28/2021 08:30 am |
Kevin Hsueh | 029851 | With Customer Signature | |
|
W 38504
|
Inhouse |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias Install 1 TB SSD |
05/27/2021 01:30 pm |
Meryll Cruz | 029847 |
No Signature: Remote Support
Signature for Later: Waitng customer pickup |
|
|
W 38503
|
Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Setup VPN on laptop |
05/27/2021 01:30 pm |
Kevin Hsueh | 029850 | With Customer Signature | |
|
W 38502
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Install SSD and install windows 10 |
05/26/2021 02:00 pm |
Meryll Cruz | 029849 |
No Signature: Remote Support
Signature for Later: Waiting on customer pick up |
|
|
W 38500
|
Inhouse |
Unitek Environmental Frank Quinata Work Requested: by: Frank Quinata Issues with Desktop. Customer Frank Quinata said to speak to Savanna for more information. |
05/26/2021 09:00 am |
Kevin Hsueh | 029848 |
No Signature: Remote Support
Signature for Later: Customer to pick up |
|
|
W 38495
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Rene and Alma reported their customer's emails are getting rejected. |
05/25/2021 10:30 am |
Chu Hsieh | 029842 | No Signature: remote | |
|
W 38493
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot server. No network access and email access reported. |
05/24/2021 04:00 pm |
Kevin Hsueh | 029841 |
No Signature: Remote Support
Signature for Later: Remote Support |
|
|
W 38491
|
Onsite |
Domino's Pizza of Guam Vanessa Work Requested: by: Vanessa Deploy IP Phone at Domino's NCS location |
05/24/2021 02:00 pm |
Kevin Hsueh | 029840 | With Customer Signature | |
|
W 38490
|
Onsite |
AXS Insurance Orlene Arriola Work Requested: by: Orlene Arriola Troubleshoot Various Issues. |
05/24/2021 10:00 am |
Kevin Hsueh | 029825 | With Customer Signature | |
|
W 38487
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot Abby's Workstation. |
05/19/2021 04:30 pm |
Kevin Hsueh | 029821 | With Customer Signature | |
|
W 38485
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Add Abby to H: drive access and info email distribution group. |
05/19/2021 11:00 am |
Kevin Hsueh | 029815 | No Signature: Remote Support | |
|
W 38484
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Upgrade 11 OP Room Laptops to Windows 10 Pro. |
05/19/2021 11:00 am |
Kevin Hsueh | 029820 | With Customer Signature | |
|
W 38481
|
Service Contract Onsite |
JMC Equipment Rental Nathan Welch Work Requested: by: Nathan Welch Setup remote desktop access for Nathan. |
05/18/2021 10:30 am |
Kevin Hsueh | 029814 | With Customer Signature | |
|
W 38480
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot timeqplus |
05/18/2021 08:30 am |
Kevin Hsueh | 029813 | With Customer Signature | |
|
W 38476
|
Service Contract Inhouse |
JMC Equipment Rental Nathan Welch Work Requested: by: Nathan Welch Install software |
05/14/2021 02:30 pm |
Kevin Hsueh | 029810 | With Customer Signature | |
|
W 38473
Ref/PO#9598696 |
Onsite |
Field Nation Direct Source Work Requested: by: Direct Source Field Nation Service# 9598696 (for Direct Source) at Home Depot for Scan Gun Replacement. |
05/13/2021 02:00 pm |
Kevin Hsueh | 029804 | No Signature: Field Nation (Direct Source) Service | |
|
W 38470
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Remotely setup VPN access via mifi for Vivian |
05/12/2021 03:30 pm |
Chu Hsieh | 029802 | No Signature: remote support | |
|
W 38468
|
Inhouse |
Fargo Pacific, Inc. Antonio Casupanan Work Requested: by: Antonio Casupanan Troubleshoot laptop, computer cannot open |
05/13/2021 10:00 am |
Kevin Hsueh | 029819 | With Customer Signature | |
|
W 38464
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Troubleshoot Outlook issue on Dave's PC |
05/12/2021 09:40 am |
Chu Hsieh | 029801 | No Signature: remote session with Sophia | |
|
W 38459
|
Onsite |
Kloppenburg Judy Aguigui Work Requested: by: Judy Aguigui Perform Web Application Firewall (WAF) survey for Kloppenburg. |
05/11/2021 02:00 pm |
Kevin Hsueh | 029800 | With Customer Signature | |
|
W 38458
|
Inhouse |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas See Kevin for details |
05/10/2021 11:00 am |
Kevin Hsueh | 029798 | With Customer Signature | |
|
W 38456
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Deliver and setup workstation. |
05/10/2021 09:03 am |
Kevin Hsueh | 029824 | With Customer Signature | |
|
W 38455
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Deliver and setup Jon's workstation. |
05/10/2021 08:37 am |
Kevin Hsueh | 029799 | With Customer Signature | |
|
W 38453
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Install SSD for Jon's workstation. |
05/07/2021 03:00 pm |
Kevin Hsueh | 029797 |
No Signature: Remote Support
Signature for Later: System to be delivered to site |
|
|
W 38449
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot various issues |
05/07/2021 09:00 am |
Kevin Hsueh | 029796 | With Customer Signature | |
|
W 38443
|
Onsite |
AXS Insurance Orlene Arriola Work Requested: by: Orlene Arriola Troubleshoot Email Issues. |
05/05/2021 10:00 am |
Kevin Hsueh | 029791 | With Customer Signature | |
|
W 38437
|
Onsite |
Lana Leffingwell Susan Hammer Work Requested: by: Susan Hammer Troubleshoot Various Issues. |
05/05/2021 02:00 pm |
Kevin Hsueh | 029794 | No Signature: Remote Support | |
|
W 38434
|
Service Contract Onsite |
Morrico Equipment Patrick Chargualaf Work Requested: by: Michelle Bordallo Deliver and setup Patrick's Lenovo Laptop. |
04/30/2021 02:00 pm |
Kevin Hsueh | 029784 | With Customer Signature | |
|
W 38432
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot PMX Server. Troubleshoot Sage 50 and Fixed Assets Issue. |
04/29/2021 02:30 pm |
Kevin Hsueh | 029782 | With Customer Signature | |
|
W 38429
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Torgun Smith Prep new Laptop |
04/28/2021 12:34 pm |
DSI Tech | 029783 | No Signature: inhouse. laptop will be deliver to morrico office to continue setup by kevin | |
|
W 38428
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Install PC Service Tool on OE1 Laptop. |
04/28/2021 11:00 am |
Kevin Hsueh | 029780 | With Customer Signature | |
|
W 38424
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Unable to access server |
04/28/2021 07:30 am |
Kevin Hsueh | 029766 | With Customer Signature | |
|
W 38423
|
Service Contract Remote |
Marianas Gas Corporation Del Estampador Work Requested: by: Cynthia Pizarro Update SonicWALL ESA Firmware |
04/27/2021 04:00 pm |
Kevin Hsueh | 029765 | No Signature: Remote Suport | |
|
W 38422
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Update SonicWALL ESA Firmware |
04/27/2021 04:00 pm |
Kevin Hsueh | 029764 | No Signature: Remote Support | |
|
W 38414
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Install IFAK 5.3 Link on OE1 Laptop. |
04/26/2021 09:30 am |
Meryll Cruz | 029760 | With Customer Signature | |
|
W 38411
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Deploy Sentinel One EDR. |
04/22/2021 09:00 am |
Kevin Hsueh | 029747 | With Customer Signature | |
|
W 38407
|
Remote |
Unitek Environmental Jeanette Meno Work Requested: by: Jeanette Meno Install Adobe Acrobat on Jean's laptop. |
04/21/2021 09:00 am |
Kevin Hsueh | 029746 | No Signature: Remote Support | |
|
W 38402
Ref/PO#834148 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 834148 at Ross GPO APC BK350 Battery Backup Replacement. |
04/20/2021 02:00 pm |
Meryll Cruz | 029745 | No Signature: Remote Support | |
|
W 38401
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: by: Alicia Castro Document network equipment and settings. Create network diagram and send to Obayashi IT. |
04/20/2021 10:00 am |
Kevin Hsueh | 029744 | With Customer Signature | |
|
W 38399
|
Onsite |
Moylan's Insurance Ronaldo De Lima Work Requested: by: Ronaldo De Lima Troubleshoot 3CX outbound calls from Manila Office. |
04/19/2021 02:00 pm |
Kevin Hsueh | 029743 | With Customer Signature | |
|
W 38398
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot Sage Software. |
04/19/2021 11:00 am |
Kevin Hsueh | 029742 | With Customer Signature | |
|
W 38397
|
Onsite |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Setup workstation |
04/19/2021 10:00 am |
Kevin Hsueh | 029741 | With Customer Signature | |
|
W 38395
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Pickup server from RFV office and repair at DSI office |
04/15/2021 05:30 pm |
Chu Hsieh | 029737 | No Signature: after hour service. no one to sign. server to be delivered by Kevin in the morning. | |
|
W 38394
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Check on server. No one able to login. |
04/15/2021 10:30 am |
Chu Hsieh | 029785 | No Signature: remote | |
|
W 38392
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Troubleshoot Emails |
04/06/2021 09:00 am |
Kevin Hsueh | 029735 | No Signature: Remote Support | |
|
W 38390
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Wifi dropping on laptop |
04/15/2021 02:00 pm |
Kevin Hsueh | 029734 | With Customer Signature | |
|
W 38389
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: by: Del Estampador Install Denali update on server and workstations. |
04/14/2021 02:30 pm |
Kevin Hsueh | 029733 | With Customer Signature | |
|
W 38388
Ref/PO#831751 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 831751 at Ross Mall Location to install new UPS |
04/14/2021 10:00 am |
Meryll Cruz | 029725 | No Signature: Signature on invoice | |
|
W 38385
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Setup James to access Roland's emails. Transfer contacts to James from Roland's exchange profile. |
04/16/2021 10:00 am |
Kevin Hsueh | 029732 | With Customer Signature | |
|
W 38382
|
Service Contract Inhouse |
Morrico Equipment Ross Morrison Work Requested: by: Ross Morrison recover data from 16GB SDCARD |
04/12/2021 01:00 pm |
Chu Hsieh | 029723 | With Customer Signature | |
|
W 38381
|
Onsite |
Pediatric Dental Center Dr. Francisco Romero Work Requested: by: Dr. Francisco Romero Troubleshoot 3CX |
04/10/2021 10:34 am |
Kevin Hsueh | 029720 | With Customer Signature | |
|
W 38380
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Reprep Sony Laptop |
04/12/2021 02:00 pm |
Kevin Hsueh | 029722 |
No Signature: Remote Support
Signature for Later: Customer to pick up |
|
|
W 38376
|
Inhouse |
Unitek Environmental Mike Pangelinan Work Requested: by: Mike Pangelinan Reinstall Windows 10 Pro |
04/09/2021 02:00 pm |
Meryll Cruz | 029719 | No Signature: Remote Support | |
|
W 38372
|
Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Brenda Dayson Timesheet access for Virgil Chen |
04/07/2021 01:00 pm |
Pam Castilla | 029761 | No Signature: Remote Support | |
|
W 38371
|
Inhouse |
Commercial Tire Depot, LLC Christina Judicpa Work Requested: by: Christina Judicpa Install new Hand Sanitizer Dispenser |
04/08/2021 11:49 am |
Meryll Cruz | 029715 | With Customer Signature | |
|
W 38369
|
Emergency Onsite |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias Troubleshoot Server |
04/08/2021 09:04 am |
Kevin Hsueh | 029715 | With Customer Signature | |
|
W 38368
|
Inhouse |
Harvest Christian Academy Bryce Collier Work Requested: by: Bryce Collier The app shows an error, unresponsive. Power cycled and cannot be used. |
04/08/2021 09:00 am |
Meryll Cruz | 029718 | With Customer Signature | |
|
W 38366
|
Inhouse |
ERC Trading Chanel Work Requested: by: Chanel Sanitizer dispenser making noise |
04/07/2021 09:49 am |
Meryll Cruz | 029724 | With Customer Signature | |
|
W 38361
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Create new account for Katrina Cruz |
04/06/2021 09:00 am |
Kevin Hsueh | 029709 | No Signature: Remote Support | |
|
W 38356
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Install Sonicwall Hosted Email Security services |
04/05/2021 03:00 am |
Chu Hsieh | 029708 | No Signature: Remote | |
|
W 38354
|
Inhouse |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Computer turns on but no display to monitor, no signal to screen. |
04/05/2021 10:53 am |
Kevin Hsueh | 029714 | With Customer Signature | |
|
W 38351
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Deliver and setup Dave Dooley's workstation. |
04/02/2021 02:00 pm |
Meryll Cruz | 029704 | With Customer Signature | |
|
W 38350
|
Onsite |
Unitek Environmental Tony Brinkley Work Requested: by: Tony Brinkley Setup workstations |
04/02/2021 10:00 am |
Meryll Cruz | 029703 | With Customer Signature | |
|
W 38349
|
Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Setup new PC |
04/01/2021 02:00 pm |
Meryll Cruz | 029702 |
No Signature: Remote Support
Signature for Later: Delivery and setup later |
|
|
W 38345
Ref/PO#6058574501 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service# 6058574501 at AAFB |
04/01/2021 09:30 am |
Meryll Cruz | 029699 | No Signature: Signature on hard copy work order | |
|
W 38344
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot laptop |
03/31/2021 04:50 pm |
Kevin Hsueh | 029706 | With Customer Signature | |
|
W 38341
|
Service Contract Inhouse |
Morrico Equipment James Agustin Work Requested: by: James Agustin Setup Surface Pro |
03/30/2021 03:53 pm |
Kevin Hsueh | 029713 | With Customer Signature | |
|
W 38340
|
Inhouse |
Pacific Retina Specialists Marie Paulin Work Requested: by: Marie Paulin Troubleshoot workstation. Unable to power on. |
03/30/2021 03:48 pm |
Kevin Hsueh | 029705 | With Customer Signature | |
|
W 38339
|
Remote |
Express Business Service Joyce Santos Work Requested: by: Joyce Santos Record new AA message and implement. |
03/30/2021 01:30 pm |
Kevin Hsueh | 029698 | No Signature: Remote Support: Approved via email from Joyce. | |
|
W 38338
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot 3CX. Mark reported phones are down. |
03/30/2021 01:00 pm |
Kevin Hsueh | 029699 | No Signature: Remote Support | |
|
W 38337
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Exchange. Emails down. |
03/30/2021 09:30 am |
Kevin Hsueh | 029695 | No Signature: Remote Support | |
|
W 38334
|
Inhouse |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Conchita spoke with kevin on issue |
03/29/2021 08:44 am |
Kevin Hsueh | 029694 |
No Signature: Remote Support
Signature for Later: Conchita will pick up laptop |
|
|
W 38332
|
Inhouse |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias Check for any footage |
03/26/2021 01:41 pm |
Kevin Hsueh | 029693 | With Customer Signature | |
|
W 38331
|
Onsite |
Kloppenburg Judy Aguigui Work Requested: by: Judy Aguigui Setup 1 IP Phone |
03/26/2021 10:00 am |
Meryll Cruz | 029692 | With Customer Signature | |
|
W 38330
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: by: Linda Santos Timeqplus unable to be accessed. |
03/25/2021 03:30 pm |
Kevin Hsueh | 029691 | No Signature: Remote Support: Linda Santos | |
|
W 38329
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Tone and trace network lines. Troubleshoot Linda's email issue. |
03/25/2021 02:00 pm |
Kevin Hsueh | 029688 | With Customer Signature | |
|
W 38326
|
Onsite |
KHLG & Associates, Inc. Brenda Dayson Work Requested: by: Brenda Dayson Troubleshoot Promethean laptop at ARFF |
03/24/2021 11:00 am |
Kevin Hsueh | 029667 | With Customer Signature | |
|
W 38323
Ref/PO#3673387808 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service# 3673387808 at National Guard. |
03/23/2021 09:00 am |
Kevin Hsueh | 029670 | No Signature: Work Market | |
|
W 38322
|
Inhouse |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Setup new laptop |
03/22/2021 04:00 pm |
Meryll Cruz | 029668 |
No Signature: Remote Support
Signature for Later: Awaiting customer pickup |
|
|
W 38321
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Install ImmigrantPro 7.0.2 Update. |
03/22/2021 01:30 pm |
Kevin Hsueh | 029669 | With Customer Signature | |
|
W 38320
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Troubleshoot QuickBooks Issue |
03/22/2021 10:00 am |
Kevin Hsueh | 029672 | With Customer Signature | |
|
W 38319
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Michael Makio Clone HDD to SSD. Install SSD. |
03/19/2021 12:42 pm |
Kevin Hsueh | 029666 |
No Signature: Remote Support
Signature for Later: Customer will pick up |
|
|
W 38318
|
Onsite |
Office of Public Accountability Clariza Mae Roque Work Requested: by: Clariza Mae Roque Work with IT&E to update SonicWALL with new WAN IP Settings. Setup 1 SSL VPN License. Troubleshoot Fred's laptop battery issue. |
03/19/2021 02:00 pm |
Kevin Hsueh | 029665 | With Customer Signature | |
|
W 38317
Ref/PO#829759 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 829759 at Ross |
03/19/2021 09:00 am |
Kevin Hsueh | 029664 | No Signature: Level 10 | |
|
W 38316
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: by: Ron Cruz set-up SFTP. Add to whitelist IPs 67.200.201.137, 12.39.118.121 and subnets 12.39.118.0/25, 67.200.201.130/28 |
03/19/2021 09:00 am |
Pam Castilla | 029641 | No Signature: Remote Support | |
|
W 38315
|
Service Contract Remote |
Roberts, Fowler & Visosky Tim Roberts Work Requested: by: Tim Roberts Check Tim's home computer for missing emails. |
03/18/2021 03:45 pm |
Kevin Hsueh | 029663 | No Signature: Remote Support | |
|
W 38314
|
Service Contract Inhouse |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Troubleshoot Lenovo IdeaPad U430 Touch |
03/18/2021 11:00 am |
Kevin Hsueh | 029662 | With Customer Signature | |
|
W 38313
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Cedric's Ajera access. |
03/18/2021 02:00 pm |
Kevin Hsueh | 029661 | With Customer Signature | |
|
W 38312
|
Onsite |
AXS Insurance Orlene Arriola Work Requested: by: Orlene Arriola Troubleshoot various issues |
03/18/2021 10:00 am |
Kevin Hsueh | 029658 | With Customer Signature | |
|
W 38311
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos 1. change use of tech laptop from T0477 to T0499 (Alma) 2. Check programming tool connection on diagnostic laptop 1 and 2 (Alma) 3. set PDF signature for Vince PC 4. update Vince phone name and set forward calls to cell# 483-0168 5. install program for warehouse parts labeler printer 6. check Ross Peredo PC for website access issue |
03/17/2021 02:00 pm |
Kevin Hsueh | 029657 | With Customer Signature | |
|
W 38310
|
Service Contract Onsite |
Roberts, Fowler & Visosky Tim Roberts Work Requested: by: Tim Roberts Check Tim's Outlook. Tim report Outlook freezing up and other issue |
03/18/2021 10:00 am |
Chu Hsieh | 029656 | With Customer Signature | |
|
W 38308
Ref/PO#6058574501 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service# 6058574501 at AAFB to install Lexmark Printer. |
03/17/2021 09:30 am |
Kevin Hsueh | 029655 | No Signature: Work Market Service | |
|
W 38299
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Install SSD on Michael's Laptop |
03/15/2021 02:30 pm |
Kevin Hsueh | 029651 | With Customer Signature | |
|
W 38296
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Install Exchange 2010 Patch |
03/15/2021 10:30 am |
Chu Hsieh | 029650 | No Signature: remote | |
|
W 38295
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Preventive maintenance on 3CX system. Reset all user passwords |
03/15/2021 11:00 am |
Melissa Dimla | 029649 | With Customer Signature | |
|
W 38293
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Setup new workstation |
03/15/2021 10:30 am |
Kevin Hsueh | 029648 | With Customer Signature | |
|
W 38292
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Install SSD and upgrade laptop to Windows 10 |
03/12/2021 10:00 am |
Kevin Hsueh | 029596 | With Customer Signature | |
|
W 38288
|
Remote |
Moylan's Insurance Ronaldo De Lima Work Requested: by: Ronaldo De Lima Remote Support: Upgrade 3CX to Version 16. |
03/11/2021 03:30 pm |
Kevin Hsueh | 029647 | No Signature: Remote Support: Ron De Lima | |
|
W 38287
|
Remote |
KHLG & Associates, Inc. Joanna Sablan Work Requested: by: Joanna Sablan Record new Auto Attendant message with Joanna Sablan. |
03/11/2021 08:30 am |
Kevin Hsueh | 029667 | No Signature: Remote Support | |
|
W 38284
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: by: Allan Morrison Various issue on Allan's laptop |
03/10/2021 10:30 am |
Chu Hsieh | 029638 | No Signature: remote support | |
|
W 38282
|
After Hours Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Rene reported no new emails flowing in |
03/10/2021 06:30 am |
Chu Hsieh | 029637 | No Signature: Remote support | |
|
W 38276
|
Onsite |
Office of Public Accountability Christian Rivera Work Requested: by: Christian Rivera Setup SonicWALL SSL VPN |
03/09/2021 10:00 am |
Kevin Hsueh | 029635 | With Customer Signature | |
|
W 38273
|
Remote |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Troubleshoot QuickBooks access per Conchita's request. |
03/05/2021 09:00 am |
Kevin Hsueh | 029634 | No Signature: Remote Support | |
|
W 38266
|
Remote |
Unitek Environmental Tony Brinkley Work Requested: by: Tony Brinkley Troubleshoot Laptop |
03/02/2021 10:00 am |
Kevin Hsueh | 029632 | No Signature: Remote Support | |
|
W 38265
|
Remote |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Mylene can't print to Epson LQ-2090 printer |
03/01/2021 02:00 pm |
Chu Hsieh | 029628 | No Signature: remote support | |
|
W 38261
|
Onsite |
Pacific Hand Surgery Center Connie Villegas Work Requested: by: Connie Villegas Various issues with PC converting and attaching files. |
03/01/2021 03:00 pm |
Chu Hsieh | 029629 | With Customer Signature | |
|
W 38260
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Michelle reported unable to print and issue accessing skype |
02/26/2021 03:00 pm |
Chu Hsieh | 029625 | No Signature: remote | |
|
W 38257
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams restore backup on GMPSRV for NEWCEMS database |
02/25/2021 09:30 am |
Chu Hsieh | 029624 | No Signature: remote | |
|
W 38251
|
Remote |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Nel advised QuickBooks and network drive access slow. |
02/23/2021 11:45 am |
Kevin Hsueh | 029608 | No Signature: Remote Support | |
|
W 38246
|
Inhouse |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Conchita spoke with chu |
02/23/2021 08:58 am |
Chu Hsieh | 029607 | With Customer Signature | |
|
W 38245
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks free up disk space on drive c. Only 21GB causing issues with emails and slowness |
02/22/2021 04:30 pm |
Chu Hsieh | 029605 | No Signature: remote | |
|
W 38240
|
Remote |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Disable Jasmine Rosales' account and remote access. Jasmine no longer with Unitek. |
02/22/2021 09:00 am |
Kevin Hsueh | 029604 | No Signature: Remote Support: Anna Clark | |
|
W 38239
|
Inhouse |
Leon Guerrero , Edward Edward Leon Guerrero Work Requested: Edward Leon Guerrero Phone number: 929-9498 Hard drive information not showing - will drop off other hard drive tomorrow |
02/17/2021 05:11 pm |
Chu Hsieh | 029598 | No Signature: customer pickup items without signature | |
|
W 38225
|
Remote |
Kloppenburg Judy Aguigui Work Requested: by: Judy Aguigui Reinstall 3CX Phone System Version 15.5 SP6. Confirm Kloppenburg license activates properly. |
02/08/2021 11:30 am |
Kevin Hsueh | 029588 | No Signature: Remote Support | |
|
W 38220
|
Service Contract Onsite |
KHLG & Associates, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Troubleshoot IP Phone at ARFF. IP Phone not registering |
02/05/2021 08:30 am |
Kevin Hsueh | 029602 | With Customer Signature | |
|
W 38215
|
Inhouse |
Erguiza, Millie Millie Erguiza Work Requested: by: Millie Erguiza Data recovery on external drive |
02/03/2021 03:30 pm |
Chu Hsieh | 029584 |
No Signature: Remote Support
Signature for Later: customer will be picking up |
Payment Type: Others Check Number: Amount ($): 153.75 Payment Date: February 05, 2021 |
|
W 38214
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan - power outage last night - server is reading "system recovery option" |
02/04/2021 01:00 pm |
Kevin Hsueh | 029583 | With Customer Signature | |
|
W 38208
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Various Issues. |
02/01/2021 02:00 pm |
Kevin Hsueh | 029581 | With Customer Signature | |
|
W 38205
|
Service Contract Remote |
Guam Shipyard Charlie Maher Work Requested: by: Charlie Maher Troubleshoot Charlie Maher's outlook access issues. |
01/28/2021 02:00 pm |
Kevin Hsueh | 029576 | No Signature: Remote Support | |
|
W 38203
|
Remote |
Unitek Environmental Tony Brinkley Work Requested: by: Tony Brinkley Setup SonicWALL SSL VPN for Tony. Tony working from home. |
01/27/2021 01:00 pm |
Kevin Hsueh | 029574 | No Signature: Remote Support | |
|
W 38200
Ref/PO#827109 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service Request 827109 at Ross to replace Pin Pad. |
01/26/2021 11:00 am |
Kevin Hsueh | 029573 | No Signature: Level 10 Service | |
|
W 38199
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot intraoral cameras with Carestream help desk |
01/26/2021 09:00 am |
Kevin Hsueh | 029572 | With Customer Signature | |
|
W 38198
|
Remote |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot server/quickbooks access. |
01/25/2021 02:30 pm |
Kevin Hsueh | 029571 | No Signature: Remote Support | |
|
W 38197
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: by: Marie Paulin Troubleshoot WiFi Access Point. |
01/25/2021 02:00 pm |
Kevin Hsueh | 029570 | With Customer Signature | |
|
W 38194
|
Service Contract Onsite |
KHLG & Associates, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Troubleshoot AARF Promethean workstation. |
01/22/2021 11:00 am |
Kevin Hsueh | 029567 | With Customer Signature | |
|
W 38192
|
Onsite |
KHLG & Associates, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Replace battery for promethean UPS at Terminal. |
01/22/2021 10:00 am |
Elser Edward | 029567 | With Customer Signature | |
|
W 38190
|
Onsite |
KHLG & Associates, Inc. Alfred Leon Guerrero Work Requested: by: Alfred Leon Guerrero Replace UPS battery. |
01/22/2021 09:00 am |
Elser Edward | 029567 | With Customer Signature | |
|
W 38187
|
Onsite |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias troubleshoot various issues |
01/21/2021 09:00 am |
Kevin Hsueh | 029549 | With Customer Signature | |
|
W 38185
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: by: Del Estampador Troubleshoot Agat workstation. Per Del, workstation is freezing. |
01/20/2021 09:30 am |
Kevin Hsueh | 029550 | With Customer Signature | |
|
W 38181
|
Onsite |
Prestige Automobiles George Johnston Work Requested: by: George Johnston Troubleshoot workshop printer. |
01/18/2021 09:00 am |
Kevin Hsueh | 029548 | With Customer Signature | |
|
W 38176
|
Onsite |
Office of Public Accountability Clariza Mae Roque Work Requested: by: Clariza Mae Roque Troubleshoot server backup. Troubleshoot BJ's laptop. |
01/14/2021 09:30 am |
Kevin Hsueh | 029535 | With Customer Signature | |
|
W 38172
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Install SSD for Monique's workstation. Setup front desk camera. |
01/13/2021 09:30 am |
Kevin Hsueh | 029534 | With Customer Signature | |
|
W 38166
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Users reporting slow lagging response accessing server. |
01/11/2021 11:00 am |
Chu Hsieh | 029533 | No Signature: remote | |
|
W 38162
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Server laggy. No email |
01/07/2021 07:40 pm |
Chu Hsieh | 029531 | No Signature: remote support | |
|
W 38161
|
Remote |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias Reset Gilbert's profile credentials. Gilbert unable to login per Savanna. |
01/08/2021 10:00 am |
Kevin Hsueh | 029530 | No Signature: Remote Support | |
|
W 38152
|
Onsite |
AXS Insurance Dee Knapp Work Requested: by: Dee Knapp Setup Surface Pro for Dee |
01/06/2021 09:00 am |
Kevin Hsueh | 029529 | With Customer Signature | |
|
W 38148
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: by: Del Estampador Deliver and setup lenovo laptop |
12/30/2020 02:00 pm |
Meryll Cruz | 029518 | With Customer Signature | |
|
W 38133
|
Remote |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Conchita advised Security Error message present when quickbooks is opened on server. |
12/22/2020 10:50 am |
Kevin Hsueh | 029497 | No Signature: Remote Support | |
|
W 38132
|
Service Contract Remote |
Marianas Gas Corporation Del Estampador Work Requested: by: Del Estampador issue opening up cougar mountain |
12/22/2020 11:08 am |
Chu Hsieh | 029496 | No Signature: remote | |
|
W 38130
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Michelle called Ross (in New Zealand) is having issues connecting to VPN |
12/22/2020 08:30 am |
Chu Hsieh | 029495 | No Signature: remote | |
|
W 38128
|
Service Contract Remote |
Marianas Gas Corporation Arianne Tala Work Requested: by: Arianne Tala Reconfigure extension 308 for Ross Redota |
12/21/2020 09:00 am |
Kevin Hsueh | 029494 | No Signature: remote support | |
|
W 38122
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla David's Machine - Mouse doesnt work. Now they tried with external mouse and it worked for a while but now it doesnt work. Andy's Machine - Per Alma, she said Kevin is aware of this issue with EBS Software. Andy also said that internet doesnt work when using Skype. |
12/28/2020 12:00 pm |
Kevin Hsueh | 029516 |
No Signature: Remote Support
Signature for Later: Customer to pick up |
|
|
W 38118
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: by: Alicia Castro Deliver and setup SonicWALL and Access Point. |
12/11/2020 03:00 pm |
Kevin Hsueh | 029840 | With Customer Signature | |
|
W 38116
|
Service Contract Remote |
KHLG & Associates, Inc. Brenda Dayson Work Requested: by: Brenda Dayson Create extension and provision IP Phone for Melva Limo |
12/11/2020 09:00 am |
Kevin Hsueh | 029513 | No Signature: Remote Support | |
|
W 38112
|
Onsite |
AXS Insurance Orlene Arriola Work Requested: by: Orlene Arriola Setup Orlene's Lenovo X1 Fold. |
12/10/2020 01:00 pm |
Kevin Hsueh | 029479 | With Customer Signature | |
|
W 38101
|
Onsite |
Onward Mangilao Guam, Inc. Jetan Sahni Work Requested: by: Jetan Sahni Provision 6 IP Phones at Onward Mangilao Golf Course. |
12/08/2020 01:30 pm |
Kevin Hsueh | 029478 | With Customer Signature | |
|
W 38100
Ref/PO#4449053 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4449053 at USPS |
10/30/2020 08:30 am |
Kevin Hsueh | 029474 | No Signature: Barrister | |
|
W 38097
|
Service Contract Inhouse |
Marianas Gas Corporation Selina Ashland Work Requested: by: Selina Ashland Selina said that this laptop was still not setup as previously requested (WO 38035). She said the login screen does not pop up. it just goes straight to the windows screen. She will email Kevin the Login information. |
12/07/2020 01:07 pm |
Kevin Hsueh | 029515 |
No Signature: Remote Support
Signature for Later: Customer to pick up laptop |
|
|
W 38094
Ref/PO#4512039 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4512039 at UOG |
12/04/2020 03:00 pm |
Kevin Hsueh | 029471 | No Signature: Barrister | |
|
W 38078
|
Service Contract Remote |
KHLG & Associates, Inc. Work Requested: server migration |
11/20/2020 03:00 pm |
DSI Tech | 029513 | No Signature: project | |
|
W 38071
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Change 3CX FQDN |
11/24/2020 11:00 am |
Kevin Hsueh | 029446 | With Customer Signature | |
|
W 38070
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Setup workstation in Accounting department |
11/24/2020 09:00 am |
Kevin Hsueh | 029445 | With Customer Signature | |
|
W 38066
Ref/PO#4466514 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4466514 at Home Depot |
11/23/2020 08:00 am |
Kevin Hsueh | 029444 | No Signature: Barrister | |
|
W 38065
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista Add laptops to new Domain. Transfer user profile to new domain user profile. |
11/22/2020 10:00 am |
Kevin Hsueh | 029443 | No Signature: | |
|
W 38059
Ref/PO#4447899 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4447899 at USPS |
10/30/2020 08:30 am |
Kevin Hsueh | 029437 | No Signature: Barrister | |
|
W 38058
Ref/PO#8896429 |
Onsite |
Field Nation Pomeroy Solutions Work Requested: by: Pomeroy Solutions Field Nation Service# 8896429 at Calvin Klein #705 |
11/19/2020 01:00 pm |
Kevin Hsueh | 029441 | No Signature: Field Nation | |
|
W 38057
Ref/PO#8896394 |
Onsite |
Field Nation Pomeroy Solutions Work Requested: by: Pomeroy Solutions Field Nation Service# 8896394 at Calvin Klein# 133 |
11/19/2020 11:00 am |
Kevin Hsueh | 029442 | No Signature: Field Nation | |
|
W 38054
|
Inhouse |
Island Partners, Inc. (T-Factory) Thomas P. Flores Work Requested: by: Thomas P. Flores Recover lost data on hard drive. Did not eject properly, when plugged in hard drive not recognized and crashes. |
11/18/2020 10:37 am |
Chu Hsieh | 029463 | With Customer Signature | |
|
W 38051
Ref/PO#4464907 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4464907 |
11/17/2020 01:00 pm |
Kevin Hsueh | 029439 | No Signature: Barrister | |
|
W 38048
Ref/PO#4462617 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4462617 at USPFO |
11/16/2020 08:30 am |
Kevin Hsueh | 029435 | No Signature: Barrister | |
|
W 38047
|
Inhouse |
Jackson, Bart Bart Jackson Work Requested: by: Bart Jackson Wipe out Surface Pro, per email from Bart on 11/16/2020. |
11/16/2020 09:57 am |
Chu Hsieh | 029436 |
No Signature: Remote Support
Signature for Later: waiting customer pickup |
|
|
W 38043
|
Onsite |
Office of Public Accountability Christian Rivera Work Requested: by: Christian Rivera Work with IT&E to cutover to new services. |
11/12/2020 08:30 am |
Kevin Hsueh | 029434 | With Customer Signature | |
|
W 38033
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Not receiving external emails |
11/07/2020 10:00 am |
Chu Hsieh | 029428 | No Signature: remote | |
|
W 38029
|
Remote |
Title Guaranty of Guam Shin Taira Work Requested: by: Shin Taira Retrieve 3CX admin password. |
11/06/2020 08:30 am |
Kevin Hsueh | 029427 | No Signature: Remote Support: Shin Taira | |
|
W 38027
Ref/PO#4451918 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4451918 at AFB to install Lexmark MS710 maintenance kit. |
11/05/2020 09:00 am |
Kevin Hsueh | 029426 | No Signature: Barrister | |
|
W 38025
|
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4449658 at GRMC |
11/04/2020 03:00 pm |
Kevin Hsueh | 029425 | No Signature: Barrister Service | |
|
W 38016
|
Inhouse |
Unitek Environmental Michael Koerner Work Requested: by: Savanna Frias power issue. Customer purchased the universal power adapter and it worked for about a year. Tel: 788-2415 |
11/02/2020 09:16 am |
Chu Hsieh | 029421 |
No Signature: Remote Support
Signature for Later: waiting on customer pickup |
|
|
W 38011
|
Onsite |
Bureau of Statistics & Plans Esther Camacho Work Requested: by: Esther Camacho Deliver 2 thermal scanners to GU storage in Harmon. |
10/30/2020 09:30 am |
Elser Edward | 029402 | With Customer Signature | |
|
W 38010
|
Inhouse |
Unitek Environmental Nicholas Moore Work Requested: by: Nicholas Moore Troubleshoot Laptop |
10/29/2020 04:36 pm |
Kevin Hsueh | 029418 | With Customer Signature | |
|
W 38009
Ref/PO#4447741 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4447741 at SDA Clinic |
10/29/2020 03:00 pm |
Kevin Hsueh | 029416 | No Signature: Barrister Service | |
|
W 38004
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Deliver and setup 2 workstations |
10/29/2020 10:00 am |
Kevin Hsueh | 029415 | With Customer Signature | |
|
W 37995
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Assist with ISPAY software update. |
10/27/2020 10:00 am |
Kevin Hsueh | 029406 | With Customer Signature | |
|
W 37993
|
Service Contract Onsite |
Marianas Gas Corporation Ma. Rodelia Estampador Work Requested: by: Ma. Rodelia Estampador Install Denali Update on Aris' Laptop |
10/26/2020 04:45 pm |
Kevin Hsueh | 029405 | With Customer Signature | |
|
W 37992
|
Service Contract Remote |
Morrico Equipment Alma Dimla Work Requested: by: Michelle Bordallo Create new user profile reception and migrate Mericel profile to reception |
10/26/2020 11:00 am |
Chu Hsieh | 029404 | No Signature: remote | |
|
W 37985
|
Service Contract Remote |
Marianas Gas Corporation Del Estampador Work Requested: by: Del Estampador Del emailed that drive D: on server is out of disk space |
10/26/2020 10:00 am |
Chu Hsieh | 029398 | No Signature: remote | |
|
W 37984
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Fuso software update - truck 3 laptop |
10/26/2020 09:34 am |
Kevin Hsueh | 029403 | With Customer Signature | |
|
W 37983
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot AutoCAD on Elsa's workstation. |
10/26/2020 11:00 am |
Kevin Hsueh | 029401 | With Customer Signature | |
|
W 37978
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Intraoral Sensor issues. |
10/26/2020 08:30 am |
Kevin Hsueh | 029400 | With Customer Signature | |
|
W 37977
Ref/PO#4446355 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4446355 at Hilton. |
10/23/2020 01:30 pm |
Kevin Hsueh | 029397 | No Signature: Barrister Service | |
|
W 37976
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Unablr to access Exchange |
10/23/2020 08:00 am |
Chu Hsieh | 029381 | No Signature: Remote | |
|
W 37975
|
Onsite |
AXS Insurance Orlene Arriola Work Requested: by: Orlene Arriola Troubleshoot AXS domain issues. |
10/23/2020 08:30 am |
Kevin Hsueh | 029396 | With Customer Signature | |
|
W 37969
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: by: Del Estampador Install Denali 2020 v3 on Server and workstations |
10/22/2020 02:30 pm |
Kevin Hsueh | 029380 | With Customer Signature | |
|
W 37966
Ref/PO#4446283 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4446283 at Home Depot. |
10/22/2020 08:00 am |
Kevin Hsueh | 029379 | No Signature: Barrister Service | |
|
W 37955
Ref/PO#4446121 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4446121 at LXA Fresenius Medical Care North |
10/20/2020 01:30 pm |
Kevin Hsueh | 029373 | No Signature: Barrister Service | |
|
W 37954
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot Fax Line |
10/20/2020 02:00 pm |
Kevin Hsueh | 029378 | With Customer Signature | |
|
W 37953
Ref/PO#4443515 |
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4443515 at Home Depot |
10/20/2020 08:30 am |
Kevin Hsueh | 029372 | No Signature: Barrister Service | |
|
W 37952
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Alma said Kevin is informed of the issue |
10/19/2020 03:05 pm |
Kevin Hsueh | 029376 | With Customer Signature | |
|
W 37948
|
Service Contract Inhouse |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Reprep Torgun's old laptop for Mary Rose to use remotely |
10/15/2020 03:30 pm |
Chu Hsieh | 029359 | With Customer Signature | |
|
W 37947
|
Service Contract Onsite |
Marianas Gas Corporation Arianne Tala Work Requested: by: Arianne Tala Troubleshoot Credit Card Machine network connection |
10/16/2020 11:00 am |
Kevin Hsueh | 029369 | With Customer Signature | |
|
W 37946
|
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service# 816626 |
10/15/2020 09:30 am |
Kevin Hsueh | 029367 | No Signature: Level 10 Service | |
|
W 37945
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot outgoing fax issue |
10/14/2020 04:00 pm |
Kevin Hsueh | 029366 | With Customer Signature | |
|
W 37943
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista Document and tag KHLG equipment. Check IP Phones. |
10/14/2020 02:00 pm |
Kevin Hsueh | 029382 | With Customer Signature | |
|
W 37941
|
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4442449 at Strategic Asia Pacific Partners to install Aruba 2920-48G-POE+ Switch power supply. |
10/14/2020 01:30 pm |
Kevin Hsueh | 029365 | No Signature: Barrister Service | |
|
W 37940
|
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4443640 at Home Depot to perform EPM Maintenance. |
10/14/2020 09:00 am |
Kevin Hsueh | 029361 | No Signature: Barrister Service | |
|
W 37937
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Generate and send 3CX Welcome Email to Saylee and Francis |
10/13/2020 03:00 pm |
Kevin Hsueh | 029359 | No Signature: Remote Support | |
|
W 37936
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot Various Issues. |
10/13/2020 01:30 pm |
Kevin Hsueh | 029358 | With Customer Signature | |
|
W 37930
|
Onsite |
Kloppenburg Judy Aguigui Work Requested: by: Judy Aguigui Troubleshoot 3CX Phone System |
10/12/2020 01:30 pm |
Kevin Hsueh | 029357 | With Customer Signature | |
|
W 37927
|
Onsite |
Field Nation Essintial Solutions Work Requested: by: Essintial Solutions Field Nation Service# 8560807 |
09/30/2020 09:00 am |
Kevin Hsueh | 029356 | No Signature: Field Nation | |
|
W 37917
|
Remote |
Unitek Environmental Anna Clark Work Requested: by: Anna Clark Restore files in Environmental directory. |
10/07/2020 11:00 am |
Kevin Hsueh | 029355 | No Signature: Remote Support: Anna Clark | |
|
W 37916
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Carbonite backup failed |
10/07/2020 02:30 pm |
Chu Hsieh | 029354 | No Signature: remote | |
|
W 37906
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Troubleshoot WiFi and Raphaels Outlook Issue. |
10/07/2020 08:30 am |
Kevin Hsueh | 029353 | With Customer Signature | |
|
W 37903
|
Onsite |
Barrister Barrister Barrister Work Requested: by: Barrister Barrister Barrister Service# 4441065 at Hilton to troubleshoot HP ML350 (unable to power on). |
10/06/2020 01:30 pm |
Kevin Hsueh | 029352 | No Signature: Barrister Service | |
|
W 37896
|
Inhouse |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Reprep HP Workstation |
10/27/2020 01:30 pm |
Kevin Hsueh | 029409 |
No Signature: Remote Support
Signature for Later: Systems to be delivered and setup onsite |
|
|
W 37895
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista Agana - tag all equipment |
10/05/2020 03:00 pm |
Elser Edward | 029382 | With Customer Signature | |
|
W 37894
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista AARF - tag all DSI equipment |
10/05/2020 01:30 pm |
Elser Edward | 029382 |
No Signature: Remote Support
Signature for Later: No available staff to sign. |
|
|
W 37893
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista Tag and document all KHLG equipment |
10/05/2020 10:15 am |
Elser Edward | 029382 | With Customer Signature | |
|
W 37890
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista terminal: set up workstation and tag all equipment |
10/02/2020 02:00 pm |
Elser Edward | 029382 | With Customer Signature | |
|
W 37887
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: by: Gene Bangayan reprep Genes workstation |
10/02/2020 08:30 am |
Kevin Hsueh | 029342 | With Customer Signature | |
|
W 37886
|
After Hours Onsite |
Unitek Environmental LeRoy Moore Work Requested: by: LeRoy Moore Work with IT&E on WAN configuration |
10/02/2020 06:30 am |
Kevin Hsueh | 029341 | With Customer Signature | |
|
W 37881
|
Onsite |
Onward Talofofo Golf Club Jetan Sahni Work Requested: by: Jetan Sahni Troubleshoot 3CX Server |
10/01/2020 02:00 pm |
Kevin Hsueh | 029340 | With Customer Signature | |
|
W 37872
|
Onsite |
Field Nation Essintial Solutions Work Requested: by: Essintial Solutions Field Nation Service# 8734164 at Andersen |
09/30/2020 01:00 pm |
Kevin Hsueh | 029338 | No Signature: Field Nation | |
|
W 37871
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro gsyadmin account lock again |
09/30/2020 11:00 am |
Chu Hsieh | 029330 | No Signature: remote | |
|
W 37870
|
Onsite |
Field Nation Essintial Solutions Work Requested: by: Essintial Solutions Field Nation Service# 8509453 at Orote Commissary |
09/30/2020 09:00 am |
Kevin Hsueh | 029333 | No Signature: Field Nation | |
|
W 37867
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Keyboard issue |
09/29/2020 05:18 pm |
Kevin Hsueh | 029337 |
No Signature: Remote Support
Signature for Later: Customer will pick up |
|
|
W 37866
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Setup IP Phones |
09/29/2020 04:00 pm |
Kevin Hsueh | 029332 | With Customer Signature | |
|
W 37865
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Setup workstation |
09/29/2020 02:00 pm |
Kevin Hsueh | 029331 | With Customer Signature | |
|
W 37863
|
Onsite |
Field Nation Pomeroy Solutions Work Requested: by: Pomeroy Solutions Field Nation Service# 8714392 at Calvin Klein #705 |
09/29/2020 11:00 am |
Kevin Hsueh | 029329 | No Signature: Field Nation | |
|
W 37859
|
Service Contract Inhouse |
Guam Shipyard William Blas Work Requested: by: William Blas - virus - clean up do not remove pictures/documents - laptop cannot get into network c: 8886007 |
09/28/2020 03:49 pm |
Kevin Hsueh | 029330 | With Customer Signature | |
|
W 37856
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Check for updates on inside software. Sometimes it shuts down computer when in use. |
09/28/2020 08:45 am |
Kevin Hsueh | 029328 | With Customer Signature | |
|
W 37855
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Email Issues |
09/28/2020 09:00 am |
Kevin Hsueh | 029327 | With Customer Signature | |
|
W 37854
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Cynthia reported getting a lot of emails from emailsecurity reporting unable to connect to LDAP server. |
09/25/2020 03:15 pm |
Chu Hsieh | 029322 | No Signature: remote support | |
|
W 37851
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Upgrade Op Room laptops to Windows 10. |
09/25/2020 03:00 pm |
Kevin Hsueh | 029321 | With Customer Signature | |
|
W 37843
|
Onsite |
Unitek Environmental Nicholas Moore Work Requested: by: Nicholas Moore Setup IT&E Internet connection on SonicWALL. Install SonicWALL NetExtender SSL VPN. |
09/24/2020 10:00 am |
Kevin Hsueh | 029320 | With Customer Signature | |
|
W 37828
|
Onsite |
Guam Department of Education Joshua Blas Work Requested: by: Joshua Blas PO# 20200978 Supervision of qty. 2 Promethean ActivPanels Installation at: Untalan (1), St. Johns (1) |
09/21/2020 01:00 pm |
Elser Edward | 029292 | With Customer Signature | |
|
W 37827
|
Onsite |
Unitek Environmental Nicholas Moore Work Requested: by: Nicholas Moore Setup 2 new workstations. Setup SSL VPN. |
09/21/2020 01:30 pm |
Kevin Hsueh | 029301 | With Customer Signature | |
|
W 37820
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen troubleshoot workshop laptops. |
09/18/2020 09:00 am |
Kevin Hsueh | 029300 | With Customer Signature | |
|
W 37798
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: by: Ryan Mummert Troubleshoot IP Phone firmware issues. |
09/15/2020 08:00 am |
Kevin Hsueh | 029294 | With Customer Signature | |
|
W 37796
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: by: Ron Cruz Troubleshoot SonicWALL SSL VPN with SonicWALL Support. |
09/14/2020 02:00 pm |
Kevin Hsueh | 029288 | With Customer Signature | |
|
W 37793
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Restore PC Law Data directory from Backup. |
09/12/2020 09:30 am |
Kevin Hsueh | 029287 | No Signature: Remote Support | |
|
W 37792
|
Onsite |
GTA TeleGuam Tommy Blas Work Requested: by: Andrew Gayle Troubleshoot LG Video Wall |
09/11/2020 02:00 pm |
Kevin Hsueh | 029286 | With Customer Signature | |
|
W 37786
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Troubleshoot workshop laptops |
09/10/2020 03:00 pm |
Kevin Hsueh | 029285 | With Customer Signature | |
|
W 37782
|
Onsite |
Field Nation Pomeroy Solutions Work Requested: by: Pomeroy Solutions Field Nation Service# 8586946 at Kmart |
09/10/2020 08:30 am |
Kevin Hsueh | 029284 | No Signature: Field Nation Service | |
|
W 37778
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: by: LeRoy Moore Troubleshoot Network Issue |
09/09/2020 10:00 am |
Kevin Hsueh | 029283 | With Customer Signature | |
|
W 37774
|
Onsite |
Personal Finance Center Cynthia Tongson Work Requested: by: Cynthia Tongson Deliver and install 2 webcams. |
09/08/2020 01:30 pm |
Kevin Hsueh | 029276 | With Customer Signature | |
|
W 37767
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: by: Ron Cruz Configure SonicWALL SSL VPN |
09/03/2020 11:00 am |
Kevin Hsueh | 029275 | No Signature: Remote Support | |
|
W 37760
|
Inhouse |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias Linda spoke with Kevin regarding issues with laptop |
09/02/2020 08:30 am |
Kevin Hsueh | 029273 | With Customer Signature | |
|
W 37759
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Troubleshoot workshop network |
09/01/2020 09:00 am |
Kevin Hsueh | 029272 | With Customer Signature | |
|
W 37757
|
Inhouse |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Reprep Lenovo P410 workstation |
08/31/2020 11:00 am |
Kevin Hsueh | 029270 | With Customer Signature | |
|
W 37753
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot Cynthia's workstation issues. |
08/31/2020 09:30 am |
Kevin Hsueh | 029270 | With Customer Signature | |
|
W 37730
|
Remote |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot Mary and GHRA laptop issues. |
08/19/2020 02:30 pm |
Kevin Hsueh | 029241 | No Signature: Remote Support | |
|
W 37728
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot Cynthia's access to JAMIS shared drive. |
08/19/2020 12:00 pm |
Kevin Hsueh | 029239 | No Signature: Remote Support | |
|
W 37727
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Setup VPN access for ViJay to access GSY network from India |
08/18/2020 01:30 pm |
Chu Hsieh | 029236 | No Signature: remote support | |
|
W 37725
|
Onsite |
Uttam's Harry Uttam Work Requested: by: Harry Uttam trouble shoot phone system |
08/19/2020 09:00 am |
Chu Hsieh | 029237 | With Customer Signature | |
|
W 37724
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista Deliver USB headsets with microphones to all KHLG offices. |
08/17/2020 02:00 pm |
Elser Edward | 029234 | With Customer Signature | |
|
W 37722
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro setup Cynthias workstation. |
08/17/2020 10:00 am |
Kevin Hsueh | 029235 | With Customer Signature | |
|
W 37718
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos troubleshoot Timeqplus access |
08/24/2020 08:00 am |
Kevin Hsueh | 029231 | With Customer Signature | |
|
W 37717
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: by: Ron Cruz Install Sentinel One AV on ASC Trust server. Activate SonicWALL VPN License. |
08/14/2020 04:30 pm |
Kevin Hsueh | 029231 | With Customer Signature | |
|
W 37715
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista deliver and mount the wall bracket for the network switch and hateras device |
08/14/2020 01:30 pm |
Elser Edward | 029234 | With Customer Signature | |
|
W 37713
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Deliver and setup Noel's workstation |
08/13/2020 10:30 am |
Kevin Hsueh | 029219 | With Customer Signature | |
|
W 37711
Ref/PO#8499286 |
Onsite |
Field Nation Essintial Solutions Work Requested: by: Essintial Solutions Field Nation Service# 8499286 at Andersen Air Force Base to troubleshoot SCO Display Shows no Video |
08/12/2020 01:00 pm |
Kevin Hsueh | 029217 | No Signature: Field Nation | |
|
W 37709
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos update front office workstations to windows 10 |
08/14/2020 09:00 am |
Elser Edward | 029230 | With Customer Signature | |
|
W 37708
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen setup router in workshop |
08/10/2020 08:30 am |
Kevin Hsueh | 029216 | With Customer Signature | |
|
W 37703
|
Onsite |
Personal Finance Center Cynthia Tongson Work Requested: by: Cynthia Tongson Task: Deliver and install 5 Webcams. |
08/10/2020 10:00 am |
Kevin Hsueh | 029215 | With Customer Signature | |
|
W 37699
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Michelle reported Ross having issues connecting to Outlook Web Access from outside the office |
08/06/2020 08:30 am |
Chu Hsieh | 029174 | No Signature: remote support | |
|
W 37698
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Unable to receive emails from scanner |
08/06/2020 10:25 am |
Chu Hsieh | 029210 | No Signature: remote support | |
|
W 37697
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista Setup Extension, IP Phone for Genevieve Roland |
08/05/2020 03:00 pm |
Kevin Hsueh | 029234 | No Signature: Remote Support | |
|
W 37694
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: by: Ryan Mummert Task: Setup 1 new IP Phone |
08/07/2020 02:30 pm |
Kevin Hsueh | 029214 | With Customer Signature | |
|
W 37690
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: by: Ron Cruz install antivirus |
08/05/2020 01:30 pm |
Elser Edward | 029208 | With Customer Signature | |
|
W 37687
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: by: Nel Bangayan troubleshoot Noel's computer |
08/04/2020 03:00 pm |
Kevin Hsueh | 029204 | With Customer Signature | |
|
W 37683
Ref/PO#807372 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 807372 at Ross to install new AP6532 |
08/06/2020 09:00 am |
Kevin Hsueh | 029209 | No Signature: Level 10 Service | |
|
W 37682
|
Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Website update. Remove info@guamlawoffice.com on Home Page image. |
07/30/2020 05:00 pm |
Pam Castilla | 029203 | No Signature: Remote Support [Sophia Sanchez] | |
|
W 37679
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista agana location - set up phones |
07/30/2020 02:00 pm |
Elser Edward | 029234 | With Customer Signature | |
|
W 37678
|
Service Contract Onsite |
Royal Orchid Guam Justin Samonte Work Requested: by: Justin Samonte Restore HotSpot server from backup |
07/29/2020 04:12 pm |
Kevin Hsueh | 029202 | With Customer Signature | |
|
W 37676
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo eTakeoff installation for Sage 100 Contractor |
07/31/2020 02:00 pm |
Kevin Hsueh | 029201 | With Customer Signature | |
|
W 37675
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos Initial set up for Lenovo ThinkCentre to be used for 3cx server. |
07/28/2020 08:30 am |
Elser Edward | 029187 |
No Signature: Remote Support
Signature for Later: Inhouse service. |
|
|
W 37672
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Troubleshoot Autosoft access on George's Laptop |
07/28/2020 08:30 am |
Kevin Hsueh | 029186 | With Customer Signature | |
|
W 37671
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Download and install EST 9.3.0.0 Software on OE Laptop. |
07/27/2020 04:30 pm |
Kevin Hsueh | 029185 | With Customer Signature | |
|
W 37669
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro troubleshoot FAS data help desk |
07/29/2020 08:30 am |
Kevin Hsueh | 029190 | With Customer Signature | |
|
W 37667
|
Service Contract Onsite |
Office of Public Accountability Clariza Mae Roque Work Requested: by: Clariza Mae Roque - check user laptops |
07/31/2020 10:30 am |
Kevin Hsueh | 029199 | With Customer Signature | |
|
W 37666
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista - replace switch at terminal |
07/28/2020 12:00 pm |
Elser Edward | 029234 | With Customer Signature | |
|
W 37665
|
Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: by: Odilia Bautista Provide Odi read only access (or view only access) to KHLG Timesheet for all KHLG employees |
07/24/2020 05:00 pm |
Pam Castilla | 029234 | No Signature: Remote Support [Odi B.] | |
|
W 37664
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista agana location - rearrange arlo cable behind tv |
07/24/2020 10:30 am |
Elser Edward | 029234 | With Customer Signature | |
|
W 37662
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla - troubleshoot MBE software |
07/27/2020 02:00 pm |
Kevin Hsueh | 029184 | With Customer Signature | |
|
W 37660
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: by: Ron Cruz install antivirus |
07/31/2020 03:30 pm |
Elser Edward | 029200 | With Customer Signature | |
|
W 37659
|
Onsite |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias install anti virus |
07/24/2020 01:30 pm |
Elser Edward | 029182 | With Customer Signature | |
|
W 37658
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Install anti virus. |
07/22/2020 03:00 pm |
Elser Edward | 029162 | With Customer Signature | |
|
W 37656
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: by: Steve Huhne Task: Deploy new IP Phones at Domino’s Yigo and Tamuning locations. |
07/27/2020 10:00 am |
Kevin Hsueh | 029183 | With Customer Signature | |
|
W 37654
Ref/PO#4933335357 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service# 4933335357 at Guam Army National Guard. |
07/22/2020 07:30 am |
Kevin Hsueh | 029161 | No Signature: Work Market Service | |
|
W 37653
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista Task: Install new switch, run new network lines for new offices. |
07/23/2020 09:30 am |
Elser Edward | 029234 | With Customer Signature | |
|
W 37651
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo install sage 100 |
07/23/2020 08:30 am |
Kevin Hsueh | 029164 | With Customer Signature | |
|
W 37650
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Initial set up for 1 workstation. |
07/20/2020 02:00 pm |
Elser Edward | 029158 |
No Signature: Remote Support
Signature for Later: Inhouse Service. |
|
|
W 37646
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla troubleshoot the MBE software |
07/22/2020 11:00 am |
Kevin Hsueh | 029160 | With Customer Signature | |
|
W 37645
|
Onsite |
AXS Insurance Dee Work Requested: by: Dee Knapp - troubleshoot email |
07/22/2020 01:30 pm |
Kevin Hsueh | 029159 | With Customer Signature | |
|
W 37643
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot Internet Connectivity for GSY amd MGC |
07/20/2020 11:00 am |
Kevin Hsueh | 029157 | With Customer Signature | |
|
W 37642
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo install anti-virus |
07/20/2020 11:30 am |
Elser Edward | 029156 | With Customer Signature | |
|
W 37637
|
Inhouse |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Aileen spoke with Kevin regarding issues |
07/17/2020 01:05 pm |
Elser Edward | 029155 | With Customer Signature | |
|
W 37635
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Rene Molinos Install SentinelOne anti virus. |
07/17/2020 10:00 am |
Elser Edward | 029154 | With Customer Signature | |
|
W 37634
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: by: Chuck Williams troubleshoot GPO NVR |
07/17/2020 01:30 pm |
Kevin Hsueh | 029153 | With Customer Signature | |
|
W 37633
|
Onsite |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias - install antivirus |
07/16/2020 10:15 am |
Elser Edward | 029148 | With Customer Signature | |
|
W 37632
|
Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla 1. attached pdf 2. install anti-virus on michelle's laptop |
07/17/2020 10:00 am |
Kevin Hsueh | 029152 | With Customer Signature | |
|
W 37630
|
Onsite |
AXS Insurance Frank Arriola Work Requested: by: Orlene Arriola Troubleshoot Orlene's email issue. |
07/16/2020 02:00 pm |
Kevin Hsueh | 029147 | With Customer Signature | |
|
W 37629
|
Service Contract Onsite |
Guam Memorial Park Dominic Borja Work Requested: by: Agnes Quitugua install Microsoft Office - Dominic's workstation |
07/16/2020 04:00 pm |
Kevin Hsueh | 029146 | With Customer Signature | |
|
W 37628
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo the install for the Sage 100 Contractor |
07/16/2020 10:00 am |
Kevin Hsueh | 029145 | With Customer Signature | |
|
W 37626
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Install new godaddy SSL certificate and check Carbonite backup |
07/13/2020 03:30 pm |
Chu Hsieh | 029132 | No Signature: remote support | |
|
W 37625
|
Service Contract Onsite |
Guam Shipyard Michelle Magdaluyo Work Requested: by: Michelle Magdaluyo - add the HP4010 printer on my computer to Michelle workstation |
07/14/2020 08:00 am |
Kevin Hsueh | 029144 | With Customer Signature | |
|
W 37624
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro MGC Harmon location-Install new CPUs (2) in the Accounting Office and (1) at the Store Counter |
07/15/2020 02:00 pm |
Kevin Hsueh | 029143 | No Signature: WebApp was down during service | |
|
W 37623
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro GSY Agat location-Replace Dan Mata’s CPU MGC Agat location-Install new CPU at the Store Counter |
07/14/2020 10:00 am |
Kevin Hsueh | 029142 | No Signature: No one onsite at GSY agat to sign. contacted Cynthia and informed of completion. | |
|
W 37618
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Reprep Michelle's old workstation to assign to Dan in Agat office. |
07/10/2020 10:50 am |
Elser Edward | 029131 |
No Signature: Remote Support
Signature for Later: Inhouse Service. |
|
|
W 37616
|
Onsite |
Work Market Work Market Work Requested: by: Work Market Task: troubleshoot scanners at Guam national guard. |
07/16/2020 08:00 am |
Kevin Hsueh | 029141 | No Signature: Work Market Service | |
|
W 37613
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos Install Windows 10. |
07/09/2020 10:00 am |
Elser Edward | 029326 |
No Signature: Inhouse service
Signature for Later: Inhouse Service. |
|
|
W 37611
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen troubleshoot quickbooks |
07/08/2020 03:30 pm |
Kevin Hsueh | 029126 | With Customer Signature | |
|
W 37610
|
Onsite |
Cruz Benefits Lauren Cruz Work Requested: by: Lauren Cruz the Microsoft Office installation |
07/10/2020 03:00 pm |
Kevin Hsueh | 029130 | With Customer Signature | |
|
W 37608
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro call SAGE FAS to finish upgrade |
07/10/2020 08:00 am |
Kevin Hsueh | 029128 | With Customer Signature | |
|
W 37605
|
Service Contract Onsite |
Guam Shipyard Michelle Magdaluyo Work Requested: by: Cynthia Pizarro Setup new workstation for Michelle |
07/09/2020 01:30 pm |
Kevin Hsueh | 029127 | With Customer Signature | |
|
W 37603
|
Service Contract Inhouse |
Marianas Gas Corporation Cynthia Pizarro Work Requested: by: Cynthia Pizarro Prepare 3 new workstations and install MS Office 2007. |
07/07/2020 09:00 am |
Elser Edward | 029122 |
No Signature: Remote Support
Signature for Later: Inhouse Service. |
|
|
W 37601
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo install antivirus |
07/10/2020 10:00 am |
Elser Edward | 029129 | With Customer Signature | |
|
W 37600
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: by: LeRoy Moore install antivirus |
07/14/2020 09:00 am |
Elser Edward | 029140 | No Signature: Unable to access Web App. | |
|
W 37588
|
Inhouse |
Marks, Robert Robert Marks Work Requested: by: Robert Marks Issues with Office 365 |
06/30/2020 03:00 pm |
Chu Hsieh | 029115 | With Customer Signature | |
|
W 37586
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Create new user account for Ethan Meno |
06/29/2020 10:30 am |
Kevin Hsueh | 029108 | No Signature: Remote Support | |
|
W 37585
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan - install antivirus |
07/01/2020 02:00 pm |
Kevin Hsueh | 029118 | With Customer Signature | |
|
W 37583
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Task: troubleshoot workshop tech laptop |
06/29/2020 01:30 pm |
Kevin Hsueh | 029107 | With Customer Signature | |
|
W 37582
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks install antivirus |
07/01/2020 09:00 am |
Elser Edward | 029117 | With Customer Signature | |
|
W 37581
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: by: Cynthia Pizarro Task: contact FAS Support to resolve FAS database issue for MGC. |
07/01/2020 06:00 am |
Kevin Hsueh | 029116 | With Customer Signature | |
|
W 37579
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo having issues with QuickBooks and the multi user access. |
06/26/2020 02:00 pm |
Kevin Hsueh | 029102 | With Customer Signature | |
|
W 37578
|
Onsite |
McDonald Law Office LLC Cristie Graniel Work Requested: by: Cristie Graniel to add two (2) new emails to our Outlook. One will be for Kathy (KBordallo@mcdonald.law) and one for Darlene Gatchalian (DGatchalian@mcdonald.law) |
06/29/2020 09:00 am |
Kevin Hsueh | 029106 | With Customer Signature | |
|
W 37576
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Call Glenda for more details |
06/25/2020 01:57 pm |
Elser Edward | 029101 |
No Signature: Remote Support
Signature for Later: Inhouse Service |
|
|
W 37575
|
Onsite |
NAVFAC Marianas Mark Owens Work Requested: by: Mark Owens perform assessment of 2 HP Plotters to determine if HP Plotters are able to be repaired |
06/30/2020 02:00 pm |
Kevin Hsueh | 029112 | With Customer Signature | |
|
W 37571
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro - get the file and submit via the web portal In Sage Fixed Assets: 1. Go to: File, Company Utilities, Backup Company. o Note: Click the Select All button to backup up all the companies in the database. 2. Select location for backup o Note: Backup should be saved to a known location on the local hard drive of the machine running Sage Fixed Assets. 3. Specify a name for the backup file in the file name field (version 2000.2 and higher) 4. Click Backup NOTE: The backup process can take a long time to complete. Do NOT End Task this process. NOTE: To backup multiple companies: Just highlight all the companies to be backed up, or press select all to back up all of them. The system will back up these companies to a single file. |
06/26/2020 11:00 am |
Kevin Hsueh | 029100 | With Customer Signature | |
|
W 37570
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla The Allison software is expected to be available on Monday, 06/29, for install on diagnostic laptop |
06/29/2020 03:00 pm |
Kevin Hsueh | 029105 | With Customer Signature | |
|
W 37569
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos - reinstall windows 10 |
06/24/2020 11:00 am |
Elser Edward | 029085 |
No Signature: Remote Support
Signature for Later: Inhouse Service. |
|
|
W 37566
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Check Carbonite - disk full issue. Work on SonicWall JunkStore issue. |
06/22/2020 05:00 pm |
Chu Hsieh | 029077 | No Signature: remote support | |
|
W 37563
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: by: Cynthia Pizarro Terminate 1 new network line run. Network line to be ran by MGC Staff. |
06/24/2020 09:30 am |
Elser Edward | 029084 | With Customer Signature | |
|
W 37562
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro cannot access the company (Marianas Holdings) that was moved from C Drive to another drive. I need to access this company on a daily basis |
06/22/2020 03:30 pm |
Kevin Hsueh | 029076 | With Customer Signature | |
|
W 37561
|
Project Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: by: Steve Huhne set up IP phones - 3 locations |
06/23/2020 02:00 pm |
Kevin Hsueh | 029083 | With Customer Signature | |
|
W 37560
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: by: Cynthia Pizarro Jun unable to sent to iecostore1@iecoguam.com address |
06/22/2020 11:50 am |
Chu Hsieh | 029075 | No Signature: remote service | |
|
W 37559
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos 1. Reinstall Dentrix on Checkout workstation. 2. Deliver and setup workstation in OP A. |
06/23/2020 09:00 am |
Kevin Hsueh | 029082 | With Customer Signature | |
|
W 37556
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Configure Robert Maher email (Robert@morricoequipment.com) to forward all emails to Rene@morricoequipment.com |
06/19/2020 08:30 am |
Kevin Hsueh | 029074 | No Signature: Remote Support | |
|
W 37555
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell VM GSCWEBSRV not starting up |
06/19/2020 02:00 pm |
Chu Hsieh | 029073 | With Customer Signature | |
|
W 37554
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot 3CX |
06/19/2020 09:30 am |
Kevin Hsueh | 029072 | No Signature: Remote Support | |
|
W 37553
Ref/PO#7132198100 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Install, configure, and test 4 Lexmark MX826adxe and CS421dn printer(s). |
06/19/2020 10:00 am |
Elser Edward | 029067 | No Signature: Work Market Service | |
|
W 37551
Ref/PO#4624574776 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Install, configure, and test 2 Lexmark MX826adxe and CS421dn printer(s) at Renal Care 1406 N. Marine Corps Drive. |
06/18/2020 09:34 am |
Elser Edward | 029066 | No Signature: Work Market Servic | |
|
W 37550
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista troubleshoot Jabra speaker |
06/17/2020 04:00 pm |
Jason Soliva | 029078 | With Customer Signature | |
|
W 37549
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Install new PSU on Lenovo ThinkCentre E73 |
06/17/2020 03:00 pm |
Kevin Hsueh | 029063 | With Customer Signature | |
|
W 37546
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: by: Ryan Mummert - troubleshoot 3cx system |
06/18/2020 08:30 am |
Kevin Hsueh | 029065 | With Customer Signature | |
|
W 37545
|
Onsite |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias - Deliver and setup Savanna’s workstation - Frank: Microsoft Office Account keeps prompting to login - Gil: System is slow to boot up and open apps. |
06/19/2020 02:00 pm |
Kevin Hsueh | 029071 | With Customer Signature | |
|
W 37544
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: by: Cynthia Pizarro Rose request to troubleshoot email server as no new emails are being received. |
06/17/2020 07:30 am |
Chu Hsieh | 029057 | No Signature: remote support | |
|
W 37542
Ref/PO#9773741677 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Install, configure, and test 4 Lexmark MX826adxe and CS421dn printer(s). |
06/17/2020 10:00 am |
Elser Edward | 029062 | No Signature: Work Market Service. | |
|
W 37541
|
Onsite |
Cruz Benefits Lauren Cruz Work Requested: by: Aileen Cruz troubleshoot wifi |
06/17/2020 10:00 am |
Kevin Hsueh | 029061 | With Customer Signature | |
|
W 37538
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen - upgrade John Shen's laptop to Windows 10 |
06/19/2020 10:30 am |
Kevin Hsueh | 029068 | With Customer Signature | |
|
W 37536
|
Service Contract Remote |
KHLG & Associates, Inc. Bryan Urgelles Work Requested: by: Odilia Bautista - logout my yealink phone on Hagatna office since I always on site office - configure the phone in the Hagatna office to be able to logout like you do at ARFF and Terminal. |
06/17/2020 03:30 pm |
Kevin Hsueh | 029078 | No Signature: Remote Support | |
|
W 37535
Ref/PO#4138520629 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Install, configure, and test 2 Lexmark MX826adxe and CS421dn printer(s). |
06/16/2020 10:00 am |
Elser Edward | 029059 | No Signature: Work Market Service | |
|
W 37531
|
Onsite |
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: by: Dr. Paul Sauget DDS, MSD Check on Dr Paul's phone |
06/15/2020 04:30 pm |
Melissa Dimla | 029060 | With Customer Signature | |
|
W 37530
|
Service Contract Remote |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Email not working |
06/15/2020 03:00 pm |
Chu Hsieh | 029056 | No Signature: remote support | |
|
W 37527
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Agnes tried to connect to Zoom and received error 5003 |
06/15/2020 11:00 am |
Chu Hsieh | 029055 | No Signature: remote | |
|
W 37521
Ref/PO# 3870719262 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Install, configure, test 2 Lexmark MX826adxe and CS421dn printers. Provide end user training. De-install any existing printers. |
06/12/2020 01:30 pm |
Elser Edward | 029054 | No Signature: Work Market Service | |
|
W 37517
|
Onsite |
Peterson , Carl Carl Peterson Work Requested: by: Carl Peterson - troubleshoot software at office |
06/17/2020 08:00 am |
Kevin Hsueh | 029058 | With Customer Signature | |
|
W 37514
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Add reprepped PC to domain and install necessary programs |
06/11/2020 10:30 am |
Chu Hsieh | 029048 | No Signature: remote service | |
|
W 37513
|
Inhouse |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Upgrade laptop to Windows 10. |
06/11/2020 11:30 am |
Kevin Hsueh | 029047 |
No Signature: Remote Support
Signature for Later: Customer will pick up laptop. Signature to be collected upon pick up. |
|
|
W 37511
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: by: Allan Morrison unable to access pay.guam.gov from Australia |
06/10/2020 04:30 pm |
Chu Hsieh | 029045 | No Signature: remote service | |
|
W 37510
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Unable to open MS Office and Quickbook |
06/10/2020 10:30 am |
Chu Hsieh | 029044 | With Customer Signature | |
|
W 37508
|
Inhouse |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias Windows 10 install |
06/10/2020 03:21 pm |
Elser Edward | 029070 | No Signature: Delivered and signed for on W37545 | |
|
W 37503
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista Configure 2 Yealink T58 IP Phone for Hot Desking |
06/10/2020 11:00 am |
Kevin Hsueh | 029078 | No Signature: Remote Support | |
|
W 37496
|
Onsite |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias - set up work station - reset the password for Princes Ayuyu’s PC |
06/10/2020 02:00 pm |
Kevin Hsueh | 029043 | With Customer Signature | |
|
W 37495
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Will have to wait for Morrico to get new StartKey. Activate StartKey and finish installation |
06/09/2020 10:00 am |
Chu Hsieh | 029042 | With Customer Signature | |
|
W 37493
|
Onsite |
Trinity Pacific Loss Adjusters Keith Yoo Work Requested: by: Keith Yoo Test all computer components at Guam Auto Spot for insurance claim. |
06/11/2020 09:30 am |
Kevin Hsueh | 029099 |
No Signature: Remote Support
Signature for Later: Unable to access webapp while customer was onsite |
|
|
W 37491
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz troubleshoot WiFi Router |
06/09/2020 01:30 pm |
Kevin Hsueh | 029041 | No Signature: Unable to access DSI WebApp while onsite. Per Pam, WebApp was down. | |
|
W 37490
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: by: Ron Cruz Troubleshoot ASC Server Backup issues. |
06/09/2020 09:30 am |
Kevin Hsueh | 029040 | With Customer Signature | |
|
W 37488
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista Terminal Office - Replace following T46S with T58 phones x 293 Tyrone (ip: 10.90.90.42) x 294 Ed (ip: 10.90.90.43) x 295 Mike (ip: 10.90.90.44) - Bring all the T46S back to DSI office |
06/10/2020 10:30 am |
Elser Edward | 029078 | No Signature: I was unable to access webapp. | |
|
W 37487
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista AARF Office - Replace Mikee's monitor with 28" new monitor - Replace following T46S with T58 phones x 284 Mikee (IP: 10.90.90.33) - Troubleshoot and possibly re terminate the previously installed line to Mikee’s. Network switch showing it is not running at Gigabit. - Bring all the T46S back to DSI office |
06/10/2020 09:00 am |
Elser Edward | 029078 | With Customer Signature | |
|
W 37486
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos - Install USB update for Fuso Diagnostic Laptop, POC: Alma • Aaron PC still on Temp user status, unable to pin shortcuts on desktop • Bob PC browser issue |
06/08/2020 03:00 pm |
Chu Hsieh | 029039 | With Customer Signature | |
|
W 37485
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: by: Marie Paulin Run 1 new network line from Server Rack to Exam Room |
06/08/2020 02:00 pm |
Elser Edward | 029037 | With Customer Signature | |
|
W 37482
|
Inhouse |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz No Ethernet No driver installed |
06/05/2020 02:18 pm |
Elser Edward | 029036 |
No Signature: Remote Support
Signature for Later: In house service. |
|
|
W 37481
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen setup new router for Workshop |
06/05/2020 01:00 pm |
Kevin Hsueh | 029035 | With Customer Signature | |
|
W 37480
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Work with EBS to troubleshoot software issues. |
06/05/2020 08:30 am |
Kevin Hsueh | 029034 | With Customer Signature | |
|
W 37477
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix Check laptop |
06/04/2020 11:45 am |
Kevin Hsueh | 029033 | With Customer Signature | |
|
W 37474
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz Troubleshoot internet connectivity |
06/04/2020 09:00 am |
Kevin Hsueh | 029030 | With Customer Signature | |
|
W 37470
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: by: Savanna Frias Troubleshoot Savannas Workstation |
06/03/2020 09:30 am |
Kevin Hsueh | 029029 | With Customer Signature | |
|
W 37465
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Troubleshoot 3CX Windows App (Terminal Promethean). No Audio on Jabra Speaker. |
06/02/2020 01:30 pm |
Kevin Hsueh | 029078 | With Customer Signature | |
|
W 37461
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Rose unable to access PMX |
05/29/2020 01:20 pm |
Chu Hsieh | 029014 | With Customer Signature | |
|
W 37459
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup Jabra Wireless Speakerphone at KHLG Terminal Office and provide instructions on how to use the system for video conferencing. |
05/29/2020 03:00 pm |
Jason Soliva | 029078 | With Customer Signature | |
|
W 37458
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Troubleshoot Conchita's Laptop. |
05/29/2020 10:30 am |
Kevin Hsueh | 029022 | With Customer Signature | |
|
W 37457
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot wifi connection. Clone service laptop (T0471) to SSD and install SSD to Service laptop (SRVC-11) |
05/27/2020 09:00 am |
Elser Edward | 029024 |
No Signature: Remote Support
Signature for Later: Inhouse. System will be delivered. |
|
|
W 37456
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: setup new MS Surface Pro 7 tablet for Michelle |
05/28/2020 10:30 am |
Chu Hsieh | 029013 | With Customer Signature | |
|
W 37454
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: Unable to connect to Morrico VPN and also can't find the files on email. |
05/27/2020 04:00 pm |
Chu Hsieh | 029011 | No Signature: remote | |
|
W 37452
Ref/PO#4391372 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4391372 |
05/27/2020 01:30 pm |
Kevin Hsueh | 029012 | No Signature: Barrister | |
|
W 37449
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot various laptops and desktops. |
05/26/2020 02:00 pm |
Elser Edward | 029023 | With Customer Signature | |
|
W 37447
|
Service Contract Onsite |
Guam Shipyard Dan Mata Work Requested: Check Dan Matas Workstation |
05/26/2020 11:00 am |
Kevin Hsueh | 029010 | With Customer Signature | |
|
W 37446
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: install exchange service pack 3 and Rollup 30. |
05/22/2020 05:00 pm |
Chu Hsieh | 028994 | No Signature: remote service | |
|
W 37445
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: User lost connection to server |
05/22/2020 10:30 am |
Chu Hsieh | 028993 | With Customer Signature | |
|
W 37444
Ref/PO#4374583 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4374583 at Westin |
05/22/2020 10:30 am |
Kevin Hsueh | 028992 | No Signature: Barrister | |
|
W 37443
Ref/PO#4374582 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4374582 at Westin |
05/22/2020 10:30 am |
Kevin Hsueh | 028991 | No Signature: Barrister | |
|
W 37441
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: troubleshoot GSYSRV access issue |
05/21/2020 11:30 am |
Chu Hsieh | 028990 | No Signature: remote and onsite | |
|
W 37440
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Install Malwarebytes on workstations at Agat location, scan, and document workstation information. |
05/22/2020 10:30 am |
Elser Edward | 028989 | With Customer Signature | |
|
W 37439
Ref/PO#4391858 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4391858 at US Naval Hospital to install HP Controller Node Module |
05/21/2020 11:30 pm |
Kevin Hsueh | 028988 | No Signature: Barrister | |
|
W 37438
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Deliver and setup workstation in conference room. |
05/21/2020 08:30 am |
Kevin Hsueh | 028987 | With Customer Signature | |
|
W 37437
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Continue with troubleshooting server access problems |
05/20/2020 10:00 am |
Chu Hsieh | 028985 | No Signature: remote and onsite | |
|
W 37436
|
Inhouse |
Vandeveld Law Offices, P.C. Curtis Vandeveld Work Requested: Troubleshoot Zoom video not working |
05/20/2020 03:00 pm |
Chu Hsieh | 028978 | With Customer Signature | |
|
W 37434
|
Remote |
Title Guaranty of Guam Ryan Mummert Work Requested: Install 3CX Phone System updates. |
05/20/2020 04:30 pm |
Kevin Hsueh | 028984 | No Signature: Remote Support | |
|
W 37433
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Install Denali on Aris' laptop. |
05/20/2020 02:00 pm |
Kevin Hsueh | 028985 | With Customer Signature | |
|
W 37431
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Deliver and Install Arlo Camera. |
05/20/2020 11:00 am |
Elser Edward | 029008 | With Customer Signature | |
|
W 37427
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: no email flowing |
05/19/2020 11:00 am |
Chu Hsieh | 028979 | With Customer Signature | |
|
W 37426
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Install Malwarebytes on remaining workstations, set up workstation, assist with Denali upgrade |
05/19/2020 01:30 pm |
Elser Edward | 028985 | With Customer Signature | |
|
W 37425
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Install Denali Upgrade. Setup Cynthia's workstation. |
05/19/2020 01:30 pm |
Kevin Hsueh | 028983 | With Customer Signature | |
|
W 37423
|
Service Contract Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: Reprep workstation with Windows 10 Pro |
05/19/2020 10:00 am |
Elser Edward | 028982 |
No Signature: Remote Support
Signature for Later: Inhouse |
|
|
W 37421
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: deploy sonicwall |
05/18/2020 02:00 pm |
Kevin Hsueh | 028981 | With Customer Signature | |
|
W 37420
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Install Malwarebytes on GSY Harmon Workstations. |
05/18/2020 02:30 pm |
Elser Edward | 028981 | With Customer Signature | |
|
W 37419
|
Remote |
Office of Public Accountability Christian Rivera Work Requested: OPA unable to access google calendars. |
05/18/2020 11:00 am |
Kevin Hsueh | 028980 | No Signature: Remote Support | |
|
W 37418
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: Service requested by Michelle for installing Acrobat and map network drives. Setup back for Torgun |
05/18/2020 10:30 am |
Chu Hsieh | 028986 | No Signature: remote service | |
|
W 37417
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: Setup spare system for Michelle |
05/15/2020 05:00 pm |
Chu Hsieh | 028975 | No Signature: remote | |
|
W 37416
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Configure GSYSRV secondary network port. |
05/15/2020 11:30 am |
Kevin Hsueh | 028974 | With Customer Signature | |
|
W 37415
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Deliver and Install 2 Arlo Camera and 1 workstation. |
05/15/2020 10:30 am |
Elser Edward | 028973 | With Customer Signature | |
|
W 37414
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: network connection to server constantly drops. |
05/14/2020 02:35 pm |
Chu Hsieh | 028972 | No Signature: remote | |
|
W 37410
Ref/PO#4390400 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister service 4390400 at UOG to replace hard drive on HP server. |
05/14/2020 01:30 pm |
Elser Edward | 028971 | No Signature: Barrister Service. | |
|
W 37409
Ref/PO#4390124 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister service 4390124 at UOG to replace hard drive on HP server. |
05/14/2020 01:30 pm |
Elser Edward | 028970 | No Signature: Barrister Service | |
|
W 37387
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4385792 at Bank of Guam. |
05/06/2020 01:30 pm |
Kevin Hsueh | 028958 | No Signature: Barrister | |
|
W 37380
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: SSL certificate expiring on May 4th. |
04/28/2020 04:00 pm |
Chu Hsieh | 028952 | No Signature: Remote | |
|
W 37377
|
Inhouse |
Morrico Equipment Torgun Smith Work Requested: Check laptop after being wet |
04/24/2020 11:18 am |
Chu Hsieh | 028935 |
No Signature: Remote Support
Signature for Later: awaiting customer pickup |
|
|
W 37376
|
Onsite |
Unitek Environmental Savanna Frias Work Requested: Troubleshoot Savanna's MS Office issue. |
04/24/2020 10:30 am |
Kevin Hsueh | 028936 | With Customer Signature | |
|
W 37373
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Switch over Metro-e circuit at all three offices. |
03/11/2020 01:00 pm |
DSI Tech | 028934 | With Customer Signature | |
|
W 37372
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Move KHLG server equipment from KHLG Hagatna to DSI Office. |
03/01/2020 01:00 pm |
DSI Tech | 028934 | With Customer Signature | |
|
W 37371
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Install inside wiring in preparation for GTA metro-e connection (x3) and VDSL (x2). Install and terminate new cable from DSI office to Building wiring closet. |
02/28/2020 09:00 am |
DSI Tech | 028934 | With Customer Signature | |
|
W 37370
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Install, configure and mount to DSI server rack the Peplink load balancer, SonicWall firewall, and 10Gb switch. |
02/27/2020 01:00 pm |
DSI Tech | 028934 | With Customer Signature | |
|
W 37363
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4375088 at USPS. |
04/21/2020 01:00 pm |
Kevin Hsueh | 028930 | No Signature: Barrister | |
|
W 37360
|
Remote |
Cruz Benefits Aileen Cruz Work Requested: Upgrade 3CX to Version 16 |
04/18/2020 09:00 am |
Kevin Hsueh | 028929 | No Signature: Remote Support | |
|
W 37355
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Issue with Labor Code ENG2 on Timesheet. |
03/31/2020 05:00 pm |
Pam Castilla | 028918 | No Signature: Remote Support- Odi B. | |
|
W 37354
|
Remote |
Unitek Environmental Savanna Frias Work Requested: Setup Savanna's new email account on her workstation. |
04/09/2020 01:30 pm |
Kevin Hsueh | 028917 | No Signature: Remote Support | |
|
W 37349
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4366813 at Talofofo Substation. |
04/08/2020 01:30 pm |
Kevin Hsueh | 028915 | No Signature: Barrister Service | |
|
W 37348
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: Unable to connect to SFTP4- 104.244.120.205 |
04/08/2020 09:00 am |
Pam Castilla | 028914 | No Signature: Remote Support | |
|
W 37346
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: Setup AP |
04/06/2020 02:00 pm |
Kevin Hsueh | 028911 | With Customer Signature | |
|
W 37344
|
Remote |
Unitek Environmental Nicholas Moore Work Requested: Open firewall ports for NVR. |
04/02/2020 12:00 pm |
Kevin Hsueh | 028910 | No Signature: Remote Support | |
|
W 37342
|
Onsite |
Work Market Work Market Work Requested: Work Market Service 2559665890 |
04/02/2020 08:00 am |
Kevin Hsueh | 028909 | No Signature: Work Market | |
|
W 37341
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: End User Training for Brenda (Web Meeting) |
03/31/2020 01:30 pm |
Melissa Dimla | 028917 | No Signature: Remote session with Brenda | |
|
W 37339
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: Update key on 104.244.120.205 and upload new key on 216.194.163.7 |
03/31/2020 09:00 am |
Pam Castilla | 028898 | No Signature: Remote Support [Ron Cruz] | |
|
W 37338
|
Onsite |
KHLG & Associates, Inc. Chu Hsieh Work Requested: Deploy 5 Video IP Phones |
03/30/2020 11:00 am |
Kevin Hsueh | 028899 | With Customer Signature | |
|
W 37337
|
Service Contract Remote |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Unblock website |
03/30/2020 10:00 am |
Kevin Hsueh | 028897 | No Signature: Remote Support | |
|
W 37336
|
Remote |
Great National Insurance Vilma Bumagat Work Requested: Website Update. |
03/30/2020 10:00 am |
Pam Castilla | 028896 | No Signature: Remote Support [Vilma Bumagat] | |
|
W 37335
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Check Conchitas Workstation |
03/30/2020 07:30 am |
Kevin Hsueh | 028895 | With Customer Signature | |
|
W 37334
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: Provision IP Phones for Extension 290 (Elison) and Extension 730 (Francis) |
03/27/2020 11:00 am |
Kevin Hsueh | 028894 | No Signature: Remote Support | |
|
W 37332
|
Service Contract Remote |
Morrico Equipment Mary Rose Real Work Requested: Mary Rose reported unable to connect to VPN and RDP |
03/26/2020 03:30 pm |
Chu Hsieh | 028893 | No Signature: remote support | |
|
W 37331
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: Deliver Genes workstation |
03/26/2020 11:00 am |
Kevin Hsueh | 028892 | With Customer Signature | |
|
W 37329
|
Service Contract Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: End User Training |
03/25/2020 02:00 pm |
Melissa Dimla | 028891 | With Customer Signature | |
|
W 37328
|
Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: Web Meeting to train Carlo on Web Meeting setup and features. |
03/25/2020 01:00 pm |
Kevin Hsueh | 028891 | No Signature: Remote Support | |
|
W 37327
|
Remote |
Cruz Benefits Aileen Cruz Work Requested: Record COVID19 AA message and implement on 3CX. |
03/25/2020 11:00 am |
Kevin Hsueh | 028890 | No Signature: Remote Support | |
|
W 37326
|
Service Contract Remote |
Morrico Equipment Torgun Smith Work Requested: setup vpn and rdp access for mary rose who is philippine |
03/25/2020 10:30 am |
Chu Hsieh | 028889 | No Signature: remote service | |
|
W 37325
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: Setup ShadowProtect ImageManager to replicate images to 2nd backup source |
03/24/2020 04:00 pm |
Chu Hsieh | 028888 | No Signature: remote service | |
|
W 37323
|
Service Contract Remote |
KHLG & Associates, Inc. Chu Hsieh Work Requested: Create 3CX extension for Scott Jeun. |
03/24/2020 04:30 pm |
Kevin Hsueh | 028891 | No Signature: Remote Support | |
|
W 37322
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: Add the below IP address to the whitelist for IP 192.249.125.28: 168.75.172.66 and 168.75.173.224 |
03/24/2020 09:30 am |
Pam Castilla | 028874 | No Signature: Remote Support [Ron Cruz] | |
|
W 37321
|
Remote |
Future Smiles Orthodontics Audrey Crisosotomo Work Requested: Update office hours on 3CX Phone System. |
03/23/2020 05:30 pm |
Kevin Hsueh | 028873 | No Signature: Remote Support | |
|
W 37320
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: Michael reported unable to access website contractdocs.aia.org from insided TRMA network. Users outside the network are able to access website |
03/23/2020 03:00 pm |
Chu Hsieh | 028872 | No Signature: remote support | |
|
W 37317
|
Service Contract Remote |
Morrico Equipment Torgun Smith Work Requested: remote support to setup Torgun's pop3 email accounts, wifi and Silverlight. Check email issues that people are receiving copies that are not on the email list. |
03/20/2020 03:00 pm |
Chu Hsieh | 028871 | No Signature: remote support | |
|
W 37313
|
Service Contract Remote |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Restore User Share Drive data form backup. |
03/20/2020 09:30 am |
Kevin Hsueh | 028870 | No Signature: Remote Support | |
|
W 37309
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: Michael reported problem with backup base on Shadowprotect emails notification |
03/18/2020 06:00 am |
Chu Hsieh | 028865 | No Signature: remote service | |
|
W 37308
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: backup unsuccessful |
03/18/2020 10:00 am |
Chu Hsieh | 028867 | No Signature: remote support | |
|
W 37307
|
Service Contract Remote |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Setup email accounts in outlook clients |
03/17/2020 03:00 pm |
Kevin Hsueh | 028863 | No Signature: Remote Support | |
|
W 37306
|
Service Contract Inhouse |
Morrico Equipment Torgun Smith Work Requested: Transfer data from old X1 laptop to new SurfacePro |
03/17/2020 01:30 pm |
Chu Hsieh | 028862 | With Customer Signature | |
|
W 37305
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Check Dededo Location Phone Issues |
03/17/2020 12:00 pm |
Kevin Hsueh | 028860 | With Customer Signature | |
|
W 37303
|
Service Contract Inhouse |
Morrico Equipment Torgun Smith Work Requested: setup Torgun's new Surface pro |
03/13/2020 03:00 pm |
Chu Hsieh | 028859 |
No Signature: Remote Support
Signature for Later: customer will pickup |
|
|
W 37302
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: Allan unable to teather his iphone to this laptop |
03/06/2020 10:00 am |
Chu Hsieh | 028858 | No Signature: remote support | |
|
W 37301
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: remote session with Michael, Melet and Chona to show how to backup daily and steps to start Exchange services |
03/16/2020 09:30 am |
Chu Hsieh | 028857 | No Signature: remote session | |
|
W 37300
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: Restore ShadowProtect Backup from Feb. 19th backup |
03/14/2020 09:30 am |
Chu Hsieh | 028855 |
No Signature: Remote Support
Signature for Later: will return on Monday |
|
|
W 37298
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: Restore server from crash |
03/10/2020 10:00 am |
Chu Hsieh | 028861 | No Signature: unable to close wo due to issue | |
|
W 37296
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Check all OP Room workstations and ensure Dentrix and Carestream are operational. |
03/13/2020 02:00 pm |
Kevin Hsueh | 028810/028854 | With Customer Signature | |
|
W 37294
Ref/PO#4360599 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4360599 at Docomo Pacific |
03/12/2020 02:00 pm |
Kevin Hsueh | 028853 | No Signature: Barrister Service | |
|
W 37292
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: Pickup Gene's Workstation and bring back to DSI to install new SSD (clone from original HDD). |
03/11/2020 09:00 am |
Elser Edward | 028852 |
No Signature: Remote Support
Signature for Later: Item to be delivered |
|
|
W 37290
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Setup new users and other additional service requests |
03/09/2020 03:00 pm |
Chu Hsieh | 028846 | With Customer Signature | |
|
W 37288
|
Inhouse |
Ace Auto Glass, Inc. (Guam) Work Requested: Upgrade workstation to windows 10. |
03/09/2020 10:30 am |
Elser Edward | 028851 | With Customer Signature | |
|
W 37286
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Troubleshoot various issues. |
03/06/2020 02:00 pm |
Kevin Hsueh | 028843 | With Customer Signature | |
|
W 37284
Ref/PO#4360007 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4360007 at Bank of Guam to install PSU and PSU Backplane. |
03/06/2020 11:00 am |
Elser Edward | 028844 | No Signature: Barrister service | |
|
W 37283
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: Setup workstations for 2 employees. |
03/06/2020 11:00 am |
Elser Edward | 028842 | With Customer Signature | |
|
W 37282
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: Daimler tech require exclusions to the firewall to be set |
03/05/2020 10:30 am |
Chu Hsieh | 028839 | No Signature: remote support | |
|
W 37281
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Deploy Server |
03/05/2020 09:30 am |
Elser Edward | 028841 | With Customer Signature | |
|
W 37279
|
Service Contract Onsite |
Morrico Equipment Allan Morrison Work Requested: Setup Allan lapto |
03/03/2020 01:00 pm |
Chu Hsieh | 028838 | With Customer Signature | |
|
W 37278
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: New SFTP account setup |
03/03/2020 11:30 am |
Pam Castilla | 028833 | No Signature: Remote Support- Ron Cruz | |
|
W 37277
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Deploy Server |
03/05/2020 09:30 am |
Kevin Hsueh | 028841 | With Customer Signature | |
|
W 37274
Ref/PO#2559665890 |
Onsite |
Work Market Work Market Work Requested: Work Market Service 2559665890 at Guam Army National Guard |
03/04/2020 08:00 am |
Kevin Hsueh | 028837 | No Signature: Work Market Service | |
|
W 37271
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: New SFTP setup |
02/28/2020 10:00 am |
Pam Castilla | 028823 | No Signature: Remote Support [Ron Cruz] | |
|
W 37268
|
Service Contract Inhouse |
Morrico Equipment Allan Morrison Work Requested: setup Allan's new laptop |
02/26/2020 03:00 pm |
Chu Hsieh | 028831 |
No Signature: Remote Support
Signature for Later: need to deliver to Morrico; will create another wo for onsite |
|
|
W 37267
Ref/PO#4355715 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4355715 at UOG |
02/27/2020 01:30 pm |
Kevin Hsueh | 028824 | No Signature: Barrister | |
|
W 37264
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: open firewall ports for NVR |
02/27/2020 08:30 am |
Kevin Hsueh | 028821 | With Customer Signature | |
|
W 37263
|
Onsite |
Guam National Tennis Federation Torgun Smith Work Requested: Deploy IP Phone at GNTC |
02/26/2020 11:00 am |
Kevin Hsueh | 028822 | No Signature: Torgun not onsite. Torgun provided GNTC office key for access. | |
|
W 37258
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Upgrade Windows 10 Pro |
02/25/2020 02:00 pm |
Chu Hsieh | 028820 | With Customer Signature | |
|
W 37255
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: add new keys to SFTP IP 192.249.125.30 and allow the following IPs to the accepted list (209.87.119.40 and 209.87.119.41) |
02/24/2020 04:30 pm |
Pam Castilla | 028806 | No Signature: Remote Support [Ron Cruz] | |
|
W 37254
Ref/PO#4354408 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4354408 at Bank of Guam. |
02/24/2020 01:30 pm |
Kevin Hsueh | 028805 | No Signature: Barrister | |
|
W 37251
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Calling Card for John Paul Dierking |
02/21/2020 01:30 pm |
Pam Castilla | 028802 | No Signature: Remote Support [Odi B.] | |
|
W 37250
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Deploy SEP |
02/21/2020 02:00 pm |
Kevin Hsueh | 028803 | With Customer Signature | |
|
W 37248
|
Onsite |
American Cancer Society Chuck Young Work Requested: Work with Chuck Young to troubleshoot Cisco Router |
02/24/2020 08:30 am |
Kevin Hsueh | 028804 | With Customer Signature | |
|
W 37247
|
Service Contract Remote |
Morrico Equipment Torgun Smith Work Requested: Torgun not receiving emails from tennisacademy.com and gntf.org |
02/21/2020 09:30 am |
Chu Hsieh | 028801 | No Signature: remote support | |
|
W 37245
|
Onsite |
McDonald Law Office LLC Cristie Graniel Work Requested: setup domain and email (webmail) |
02/21/2020 08:30 am |
Kevin Hsueh | 028800 | With Customer Signature | |
|
W 37244
Ref/PO#4352658 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4352658 at GRMC |
02/20/2020 03:30 pm |
Kevin Hsueh | 028799 | No Signature: Barrister Service | |
|
W 37243
Ref/PO#2411504420 |
Onsite |
Work Market Work Market Work Requested: Work Market 2411504420 at National Guard |
02/20/2020 08:00 am |
Kevin Hsueh | 028798 | No Signature: Work Market Service | |
|
W 37242
|
Onsite |
Daniel Roland Daniel Roland Work Requested: Backup Ashley pc to icloud |
02/19/2020 02:00 pm |
Chu Hsieh | 028797 | With Customer Signature | |
|
W 37239
Ref/PO#4348875 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4348875 at PIC |
02/19/2020 09:30 am |
Kevin Hsueh | 028794 | No Signature: Barrister | |
|
W 37238
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: Deliver and install PSU. Check Server. |
02/19/2020 09:00 am |
Kevin Hsueh | 028793 | With Customer Signature | |
|
W 37232
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: Recreate RAID Image on both laptops. Restore System Image. |
02/13/2020 02:00 pm |
Kevin Hsueh | 028791 | With Customer Signature | |
|
W 37230
|
Onsite |
Future Smiles Orthodontics Audrey Crisosotomo Work Requested: Run new network line for back office. |
02/13/2020 09:00 am |
Kevin Hsueh | 028790 | With Customer Signature | |
|
W 37228
|
Onsite |
Island Girl Coffee N' Quenchers Shalyn Allen Work Requested: Replace new network cable and reorganize the network cables. |
02/12/2020 02:00 pm |
Chu Hsieh | 028782 | With Customer Signature | |
|
W 37227
Ref/PO#7832621 |
Onsite |
Field Nation Pomeroy Solutions Work Requested: Field Nation Service# 7832621 at Tommy Hilfiger #962 |
02/12/2020 09:00 am |
Kevin Hsueh | 028781 | No Signature: Field Nation | |
|
W 37224
Ref/PO#7835001 |
Onsite |
Field Nation Pomeroy Solutions Work Requested: Field Nation Service# 7835001 at Calvin Klein #133. |
02/11/2020 09:00 am |
Kevin Hsueh | 028779 | No Signature: Field Nation | |
|
W 37223
Ref/PO#4345945 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4345945 |
02/10/2020 10:00 am |
Kevin Hsueh | 028777 | No Signature: Barrister | |
|
W 37222
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Customer spoke with Kevin regarding the system |
03/03/2020 11:30 am |
Kevin Hsueh | 028840 |
No Signature: Remote Support
Signature for Later: Server to be delivered and deployed onsite |
|
|
W 37221
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: Install Server Battery |
02/10/2020 08:00 am |
Kevin Hsueh | 028776 | With Customer Signature | |
|
W 37216
|
Onsite |
Barrister Barrister Barrister Work Requested: RFS 4340329 Trip #4 |
02/07/2020 02:00 pm |
Chu Hsieh | 028774 | No Signature: Barrister service | |
|
W 37213
|
After Hours Onsite |
Unitek Environmental LeRoy Moore Work Requested: Troubleshoot network |
02/06/2020 07:30 am |
Kevin Hsueh | 028772 | With Customer Signature | |
|
W 37211
Ref/PO#7833581 |
Onsite |
Field Nation Pomeroy Solutions Work Requested: Field Nation Service# 7833581 at PVH Calvin Klein #705 (MNS PVH_New Install/Upgrade-BB circuit/modem) |
02/05/2020 09:00 am |
Kevin Hsueh | 028771 | No Signature: Field Nation | |
|
W 37209
|
Onsite |
KHLG & Associates, Inc. Kent Hsieh Work Requested: Deploy Video IP Phones to KHLG Offices (Main, ARFF, Terminal). |
02/04/2020 01:30 pm |
Kevin Hsueh | 028773 | With Customer Signature | |
|
W 37208
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: Troubleshoot Server |
02/04/2020 10:00 am |
Kevin Hsueh | 028770 | With Customer Signature | |
|
W 37205
|
Service Contract Onsite |
Royal Orchid Guam Justin Samonte Work Requested: Troubleshoot CCTV Camera. |
01/31/2020 01:30 pm |
Kevin Hsueh | 028769 | With Customer Signature | |
|
W 37203
|
Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: KHLG Polo Shirt Logo request |
01/30/2020 03:00 pm |
Pam Castilla | 028773 | No Signature: Remote Support [Odi B./Kent H.] | |
|
W 37202
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Check CNH PCST Software update issues. |
01/30/2020 08:14 am |
Kevin Hsueh | 028762 | With Customer Signature | |
|
W 37201
Ref/PO#4340539 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4340539 at Calvo's Insurance |
01/29/2020 10:30 am |
Kevin Hsueh | 028759 | No Signature: Barrister | |
|
W 37199
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Setup Workstation |
01/29/2020 09:00 am |
Kevin Hsueh | 028757 | With Customer Signature | |
|
W 37198
Ref/PO#4343501 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4343501 at Hilton to install PSU |
01/28/2020 01:30 pm |
Kevin Hsueh | 028756 | No Signature: Barrister | |
|
W 37197
Ref/PO#4344029 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4344029 at Hilton to install 16GB DIMM |
01/28/2020 01:30 pm |
Kevin Hsueh | 028755 | No Signature: Barrister | |
|
W 37195
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Troubleshoot Dededo Dominos and Winchells IP Phone |
01/28/2020 08:30 am |
Kevin Hsueh | 028754 | No Signature: Mai (MOD) for Dominos not onsite. Worked with Mai via telephone call | |
|
W 37194
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister RFS # 4340329 Trip #3 Replace Power Supply Assembly RM1-1070-050CN |
01/29/2020 01:30 pm |
Chu Hsieh | 028758 | No Signature: Barrister servicr | |
|
W 37193
|
Service Contract Inhouse |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Email issue and need to restore Google apps |
01/29/2020 01:46 pm |
Kevin Hsueh | 028761 | With Customer Signature | |
|
W 37192
Ref/PO#4341062 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4341062 at Guam National Guard. |
01/27/2020 02:00 pm |
Kevin Hsueh | 028753 | No Signature: Barrister | |
|
W 37191
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: troubleshoot server access |
01/27/2020 10:00 am |
Kevin Hsueh | 028752 | With Customer Signature | |
|
W 37189
|
Service Contract Remote |
Marianas Gas Corporation Selina Ashland Work Requested: external incoming email are being delayed receipt |
01/24/2020 11:30 am |
Chu Hsieh | 028751 | No Signature: remote support | |
|
W 37187
|
Inhouse |
Marks, Robert Robert Marks Work Requested: Transfer data from Acer laptop to external hard drive. customer will come back with an external hard drive. |
01/24/2020 04:30 pm |
Chu Hsieh | 028750 | With Customer Signature | |
|
W 37186
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Setup workstation for Vjay |
01/24/2020 10:00 am |
Kevin Hsueh | 028736 | With Customer Signature | |
|
W 37184
|
Emergency Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Check UEGSRV. |
01/24/2020 08:30 am |
Kevin Hsueh | 028735 | With Customer Signature | |
|
W 37182
|
Onsite |
KHLG & Associates, Inc. Alfred Leon Guerrero Work Requested: Run new cable at room |
01/14/2020 01:30 pm |
Chu Hsieh | 028733 | No Signature: no one to sign | |
|
W 37181
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot various issues |
01/22/2020 03:00 pm |
Kevin Hsueh | 028730 | With Customer Signature | |
|
W 37177
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: Update Promethean ActivInspire software and settings, check lamp life of Promethean projector. |
01/21/2020 03:00 pm |
Jason Soliva | 028729 | With Customer Signature | |
|
W 37176
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: setup laptop for Mr Pothen |
01/21/2020 11:30 am |
Kevin Hsueh | 028728 | With Customer Signature | |
|
W 37175
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: troubleshoot workstation |
01/21/2020 08:30 am |
Kevin Hsueh | 028727 | With Customer Signature | |
|
W 37174
Ref/PO#4340329 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister 4340329 Replace laser assembly |
01/22/2020 01:30 pm |
Chu Hsieh | 028732 | No Signature: Barrister service | |
|
W 37172
Ref/PO#4340329 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister WO 4340329 Install maintenance kit for HP LJ4250 (sn: CNRXJ59854) |
01/17/2020 01:30 pm |
Chu Hsieh | 028731 | No Signature: Barrister | |
|
W 37171
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Deliver and setup workstations for Anthony Delgado and Dan Mata |
01/17/2020 01:30 pm |
Kevin Hsueh | 028726 | With Customer Signature | |
|
W 37167
|
Service Contract Onsite |
Royal Orchid Guam Justin Samonte Work Requested: Troubleshoot CCTV |
01/16/2020 08:30 am |
Kevin Hsueh | 028723 | With Customer Signature | |
|
W 37164
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4339159 at United. |
01/15/2020 07:30 am |
Kevin Hsueh | 028721 | No Signature: Barrister Service | |
|
W 37161
|
Onsite |
Office of Public Accountability Clariza Mae Roque Work Requested: Troubleshoot workstations. |
01/13/2020 01:30 pm |
Kevin Hsueh | 028716 | With Customer Signature | |
|
W 37159
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: Troubleshoot laptop |
11/30/-0001 12:00 am |
Kevin Hsueh | 028724 | With Customer Signature | |
|
W 37158
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Urgent request: Check Server. |
01/10/2020 03:08 pm |
Kevin Hsueh | 028685 | With Customer Signature | |
|
W 37155
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Immigrant Pro 6.9x Update |
01/10/2020 10:00 am |
Chu Hsieh | 028714 | With Customer Signature | |
|
W 37154
|
Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: modify and resize KHLG logo to meet required lettering size for Auto Decal. |
01/09/2020 03:00 pm |
Pam Castilla | 028712 | No Signature: Remote support- Odi | |
|
W 37153
|
Onsite |
McDonald Law Office LLC Cristie Graniel Work Requested: Install MS Office 365 on workstations |
01/09/2020 10:30 am |
Kevin Hsueh | 028713 | With Customer Signature | |
|
W 37152
|
Onsite |
Unitek Environmental Gary Hendrix Work Requested: Troubleshoot Gary's Laptop |
01/09/2020 08:30 am |
Kevin Hsueh | 028711 | No Signature: Remote Support | |
|
W 37150
Ref/PO#4330901 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4330901 at USPS. |
01/08/2020 10:30 am |
Kevin Hsueh | 028710 | No Signature: Barrister | |
|
W 37148
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Setup IP Phone for Winchells Dededo (on Dominos 3CX) |
01/08/2020 08:30 am |
Kevin Hsueh | 028715 | With Customer Signature | |
|
W 37147
|
Onsite |
Office of Public Accountability Christian Rivera Work Requested: Setup new printer. troubleshoot workstation |
01/07/2020 02:00 pm |
Kevin Hsueh | 028708 | With Customer Signature | |
|
W 37144
|
Inhouse |
Marks, Robert Robert Marks Work Requested: Laptop doesn't charge or hold battery |
01/07/2020 03:00 pm |
Chu Hsieh | 028707 | With Customer Signature | |
|
W 37142
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot workstation |
01/06/2020 09:30 am |
Kevin Hsueh | 028706 | With Customer Signature | |
|
W 37140
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Backup data from old Xerox Machine. |
01/03/2020 02:00 pm |
Kevin Hsueh | 028705 | With Customer Signature | |
|
W 37138
Ref/PO#7570742 |
Onsite |
Field Nation Pivital Solutions Work Requested: Field Nation Service# 7570742 at Home Depot to perform EPM Winter Readiness. |
01/03/2020 10:00 am |
Kevin Hsueh | 028704 | No Signature: Field Nation | |
|
W 37132
Ref/PO#7625009 |
Onsite |
Field Nation Pomeroy Solutions Work Requested: Field Nation Service# 7625009 at TH217 |
12/30/2019 10:00 am |
Kevin Hsueh | 028695 | No Signature: Field Nation Service | |
|
W 37130
|
Service Contract Onsite |
Morrico Equipment Torgun Smith Work Requested: Issues with connecting mobile device to ebs-websrv ecount |
12/27/2019 11:45 am |
Chu Hsieh | 028694 | With Customer Signature | |
|
W 37129
|
Onsite |
Kloppenburg Cil Cascasan Work Requested: Record and setup new 3CX AA |
12/23/2019 09:00 am |
Kevin Hsueh | 028693 | With Customer Signature | |
|
W 37128
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot printer issue |
12/20/2019 11:00 am |
Kevin Hsueh | 028678 | With Customer Signature | |
|
W 37127
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4328616 at GRMC Tata |
12/19/2019 03:30 pm |
Kevin Hsueh | 028677 | No Signature: Barrister | |
|
W 37125
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Setup 2 workstations |
12/19/2019 10:00 am |
Kevin Hsueh | 028672 | With Customer Signature | |
|
W 37122
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4328062 at Docomo Pacific |
12/18/2019 10:00 am |
Kevin Hsueh | 028670 | No Signature: Barrister | |
|
W 37121
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot EBS with support. |
12/18/2019 08:00 am |
Kevin Hsueh | 028676 | With Customer Signature | |
|
W 37117
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: Troubleshoot Various Issues. |
12/16/2019 09:00 am |
Kevin Hsueh | 028668 | With Customer Signature | |
|
W 37114
|
Onsite |
Barrister Barrister Barrister Work Requested: WO 4324844; install maintenance kit and swing plate assembly for a HP LJ 4250 Location: First Hawaiian Bank Maite |
12/20/2019 11:00 am |
Chu Hsieh | 028675 | No Signature: Barrister service | |
|
W 37109
|
Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: Reformatted Business Card, per Odi's request. |
12/11/2019 10:00 am |
Pam Castilla | 028661 | No Signature: Remote Support- Kent Hsieh | |
|
W 37107
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Deliver and setup workstation. |
12/10/2019 02:30 pm |
Kevin Hsueh | 028660 | With Customer Signature | |
|
W 37106
|
Onsite |
Field Nation Onsite Technology Work Requested: Field Nation Service# 7603956 at Michael Kors |
12/10/2019 11:30 am |
Kevin Hsueh | 028658 | No Signature: Field Nation Service | |
|
W 37104
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Deliver and setup workstation |
12/10/2019 08:30 am |
Kevin Hsueh | 028657 | With Customer Signature | |
|
W 37101
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: Troubleshoot internet connectivity on 2 workstations |
12/09/2019 09:30 am |
Kevin Hsueh | 028656 | With Customer Signature | |
|
W 37100
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot Stacy's workstation |
12/09/2019 09:00 am |
Kevin Hsueh | 028655 | With Customer Signature | |
|
W 37097
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Reprep Lenovo Workstation and Panasonic Toughbook |
12/06/2019 09:00 am |
Kevin Hsueh | 028662 |
No Signature: Remote Support
Signature for Later: System to be delivered to Morrico |
|
|
W 37095
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Setup 2 new employees on workstations. Troubleshoot various issues. |
12/05/2019 02:00 pm |
Kevin Hsueh | 028654 | With Customer Signature | |
|
W 37089
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Reprep HP Compaq Pro 4300 |
12/03/2019 03:49 pm |
Kevin Hsueh | 028659 | No Signature: Remote Support | |
|
W 37088
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Setup 2 new profiles. Troubleshoot various issues. |
12/03/2019 01:30 pm |
Kevin Hsueh | 028651 | With Customer Signature | |
|
W 37085
|
Remote |
J&B Modern Tech Gene Bangayan Work Requested: Emails are down per Recie. Recie requested for DSI to check and resolve issue. |
12/02/2019 03:21 pm |
Kevin Hsueh | 028650 | No Signature: remote service | |
|
W 37084
|
Onsite |
Trinity Pacific Loss Adjusters Sandra Bang Work Requested: Setup FTP software. |
12/02/2019 02:00 pm |
Kevin Hsueh | 028649 | With Customer Signature | |
|
W 37077
|
Service Contract Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: Reprep Lenovo Laptop with Windows 10. |
11/26/2019 10:00 am |
Kevin Hsueh | 028644 |
No Signature: Remote Support
Signature for Later: Laptop to be delivered and deployed onsite |
|
|
W 37076
|
Onsite |
Lana Leffingwell Lana Leffingwell Work Requested: Troubleshoot various workstation issues. |
11/26/2019 01:30 pm |
Kevin Hsueh | 028643 | With Customer Signature | |
|
W 37074
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot On Track Takeoff program with support. |
11/26/2019 08:30 am |
Kevin Hsueh | 028642 | With Customer Signature | |
|
W 37073
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Deploy new IP Phone for Alfred. |
11/25/2019 02:00 pm |
Kevin Hsueh | 028641 | With Customer Signature | |
|
W 37070
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Deliver and setup 1 workstation and 2 laptops. |
11/22/2019 01:30 pm |
Kevin Hsueh | 028625 | With Customer Signature | |
|
W 37069
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot tech laptop. |
11/22/2019 10:00 am |
Kevin Hsueh | 028624 | With Customer Signature | |
|
W 37067
|
Inhouse |
Guam Dry Cleaners Simon Sanchez Work Requested: Install new battery on Dell XPS |
11/21/2019 10:30 am |
Kevin Hsueh | 028613 | With Customer Signature | |
|
W 37065
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Setup workstation |
11/21/2019 09:00 am |
Kevin Hsueh | 028621 | With Customer Signature | |
|
W 37060
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Extract Outlook PST from HP Workstation |
11/20/2019 02:30 pm |
Kevin Hsueh | 028614 | With Customer Signature | |
|
W 37059
|
Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Download and Install QuickBooks 2020 Pro on 1 HP workstation and 2 Lenovo ThinkPads. |
11/20/2019 01:30 pm |
Kevin Hsueh | 028619 |
No Signature: Remote Support
Signature for Later: Systems to be delivered |
|
|
W 37057
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Troubleshoot user profile |
11/20/2019 10:30 am |
Kevin Hsueh | 028618 | With Customer Signature | |
|
W 37055
|
Service Contract Remote |
Morrico Equipment Mary Rose Real Work Requested: Re-Provision Extension 360 IP Phone. |
11/19/2019 12:00 pm |
Kevin Hsueh | 028617 | No Signature: Remote Support | |
|
W 37054
|
Service Contract Onsite |
Royal Orchid Guam Justin Samonte Work Requested: Troubleshoot CCTV System |
11/19/2019 01:30 pm |
Kevin Hsueh | 028616 | With Customer Signature | |
|
W 37051
Ref/PO#770748 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 Service 770748 at Ross |
11/19/2019 10:00 am |
Kevin Hsueh | 028612 | No Signature: Level 10 | |
|
W 37050
Ref/PO#770747 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 Service 770747 at Ross |
11/19/2019 10:00 am |
Kevin Hsueh | 028611 | No Signature: Level 10 | |
|
W 37049
|
Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Upgrade 1 HP Workstation and 2 Lenovo ThinkPads to Windows 10 Pro. |
11/18/2019 10:30 am |
Kevin Hsueh | 028615 |
No Signature: Remote Support
Signature for Later: systems to be delivered |
|
|
W 37046
Ref/PO#4318402 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4318402 at IT&E |
11/18/2019 10:00 pm |
Kevin Hsueh | 028611 | No Signature: Barrister | |
|
W 37045
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot various issues. |
11/18/2019 01:30 pm |
Kevin Hsueh | 028609 | With Customer Signature | |
|
W 37043
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: Install new SSD and prep with Windows 10. |
11/18/2019 09:30 am |
Kevin Hsueh | 028608 | With Customer Signature | |
|
W 37031
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Setup Heath's email and network printers. |
11/15/2019 03:30 pm |
Kevin Hsueh | 028605 | With Customer Signature | |
|
W 37030
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Install printer. |
11/15/2019 01:30 pm |
Kevin Hsueh | 028604 | With Customer Signature | |
|
W 37029
Ref/PO#4314945 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4314945 at USPS |
11/15/2019 11:00 am |
Kevin Hsueh | 028603 | No Signature: Barrister | |
|
W 37023
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot various issues |
11/14/2019 08:30 am |
Kevin Hsueh | 028602 | With Customer Signature | |
|
W 37022
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: remotely remove Jennifer mailbox from Al's Outlook as it is slowing his laptop. setup share access to HESALES |
11/13/2019 02:00 pm |
Chu Hsieh | 028601 | No Signature: remote session | |
|
W 37021
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: Al needs access to Jennifer's mailbox |
11/13/2019 11:00 am |
Chu Hsieh | 028593 | No Signature: remote | |
|
W 37020
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Deploy 3 new workstation to Accounting Office |
11/13/2019 02:30 pm |
Kevin Hsueh | 028600 | With Customer Signature | |
|
W 37017
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Deploy 3CX SBC and IP Phones to KHLG Terminal Office. |
11/11/2019 11:00 am |
Kevin Hsueh | 028589 | No Signature: | |
|
W 37016
|
Inhouse |
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Troubleshoot Laptop |
11/11/2019 10:00 am |
Kevin Hsueh | 028587 |
No Signature: Remote Support
Signature for Later: |
|
|
W 37015
Ref/PO#770036 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 Service# 770036 at Ross to install Pin Pad |
11/11/2019 10:00 am |
Kevin Hsueh | 028586 | No Signature: Level 10 Service | |
|
W 37014
Ref/PO#770033 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 Service# 770033 at Ross to install Pin Pad |
11/11/2019 10:00 am |
Kevin Hsueh | 028585 | No Signature: Level 10 Service | |
|
W 37013
|
Inhouse |
Unitek Environmental Conchita Iglopas Work Requested: Reprep Dell Laptop |
11/08/2019 02:00 pm |
Kevin Hsueh | 028584 | With Customer Signature | |
|
W 37010
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Install new quickbooks software and license on workstation. |
11/08/2019 09:30 am |
Kevin Hsueh | 028583 | With Customer Signature | |
|
W 37005
|
Inhouse |
Cruz Benefits Aileen Cruz Work Requested: System won't turn on |
11/08/2019 03:38 pm |
Kevin Hsueh | 028591 |
No Signature: Remote Support
Signature for Later: |
|
|
W 37004
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Deploy IP Phones to KHLG and ARFF |
11/07/2019 08:30 am |
Kevin Hsueh | 028579 | With Customer Signature | |
|
W 37003
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: Forward Jennifer email to Al. Change password. Deleted all partnership relationship for ActiveSync and mobile devices |
11/06/2019 06:00 pm |
Chu Hsieh | 028578 | No Signature: Remote support | |
|
W 37001
Ref/PO#4311108 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4311108 at USPS |
11/06/2019 01:30 pm |
Kevin Hsueh | 028577 | No Signature: Barrister | |
|
W 37000
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Troubleshoot Internet. No internet. |
11/06/2019 11:00 am |
Kevin Hsueh | 028576 | With Customer Signature | |
|
W 36995
Ref/PO#768724 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 Service 768724 at Ross |
11/05/2019 09:00 am |
Kevin Hsueh | 028575 | No Signature: Level 10 Service | |
|
W 36993
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Contact Procore support on Permission Template questions and how to modify bulk permission for existing users |
11/04/2019 09:00 am |
Chu Hsieh | No Signature: remote support | ||
|
W 36986
|
Onsite |
Future Smiles Orthodontics Audrey Crisosotomo Work Requested: install new printer |
11/01/2019 10:00 am |
Chu Hsieh | 028572 | With Customer Signature | |
|
W 36984
Ref/PO#7266197 |
Onsite |
Field Nation Pivital Solutions Work Requested: Field Nation Service# 7266197 at Home Depot. |
11/01/2019 09:00 am |
Kevin Hsueh | 028571 | No Signature: Field Nation | |
|
W 36979
|
Service Contract Onsite |
JMC Equipment Rental Frances Irene Sabinano Work Requested: troubleshoot workstation |
10/31/2019 11:01 am |
Kevin Hsueh | 028570 | With Customer Signature | |
|
W 36978
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: Set-up SFTP |
10/30/2019 02:00 pm |
Pam Castilla | 028517 | No Signature: Remote Support- Ron Cruz | |
|
W 36976
|
Onsite |
Chanel (Guam), Inc. Blake Armstrong Work Requested: Generate call reports and send to Blake Armstrong. |
10/29/2019 01:30 pm |
Kevin Hsueh | 028559 | No Signature: Remote Support | |
|
W 36972
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Troubleshoot various issues. |
10/28/2019 01:30 pm |
Kevin Hsueh | 028558 | With Customer Signature | |
|
W 36969
|
Service Contract Onsite |
Morrico Equipment Torgun Smith Work Requested: Renew and install SSL certificate |
10/28/2019 09:30 am |
Chu Hsieh | 028557 | With Customer Signature | |
|
W 36968
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot various issues |
10/28/2019 09:00 am |
Kevin Hsueh | 028556 | With Customer Signature | |
|
W 36965
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Backup Exchange drive, upgrade/create 900gb array and restore Exchange database. |
10/27/2019 02:50 pm |
Chu Hsieh | 028555 | With Customer Signature | |
|
W 36964
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: Rene reporting no incoming emails |
10/27/2019 01:00 pm |
Chu Hsieh | 028554 | With Customer Signature | |
|
W 36957
|
Service Contract Onsite |
Morrico Equipment Torgun Smith Work Requested: Setup 3CX Phone for Torgun. |
10/24/2019 08:30 am |
Kevin Hsueh | 028536 | With Customer Signature | |
|
W 36950
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Install Haulotte update. |
10/22/2019 01:00 pm |
Chu Hsieh | 028531 | With Customer Signature | |
|
W 36946
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: troubleshoot QuickBooks |
10/22/2019 10:00 am |
Kevin Hsueh | 028533 | With Customer Signature | |
|
W 36943
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: Troubleshoot workstation issue. |
10/21/2019 03:30 pm |
Kevin Hsueh | 028532 | With Customer Signature | |
|
W 36940
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot OPA Phone System (Shoretel) |
10/21/2019 10:30 am |
Kevin Hsueh | 028535 | With Customer Signature | |
|
W 36939
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Run new network line for Sophia's Office. |
10/21/2019 08:30 am |
Kevin Hsueh | 028534 | With Customer Signature | |
|
W 36935
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: Email and various other issues. |
10/17/2019 01:30 pm |
Chu Hsieh | 028527 | With Customer Signature | |
|
W 36934
Ref/PO#4304612 |
Onsite |
Barrister Barrister Barrister Work Requested: RFS 4304612 - Replace HP 1920-24G-PoE+ (180W) switch Contact: PIC Ryan Torres 648-2497 |
10/23/2019 11:00 am |
Chu Hsieh | 028538 | No Signature: Bartister service | |
|
W 36932
Ref/PO#767075 |
Onsite |
Level 10 Level 10 Inc Work Requested: Service Request #767075 - Ross Store #497 Replace APC BK350 UPS (Received by D.Mathews Oct 14th). Submit WO, PIC of replacement installed, PIC of boxed up APC350 with return label. |
10/16/2019 11:00 am |
Chu Hsieh | 028526 | No Signature: Level 10 service | |
|
W 36927
|
Onsite |
Island Girl Coffee N' Quenchers Shalyn Allen Work Requested: Troubleshoot network line |
10/15/2019 03:00 pm |
Chu Hsieh | 028525 | With Customer Signature | |
|
W 36920
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup 3CX Client at ARFF Office. |
10/11/2019 01:00 pm |
Kevin Hsueh | 028520 | With Customer Signature | |
|
W 36911
Ref/PO#4300091 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4300091 at IT&E to install replace DIMM 6 on HP DL385 G10. |
10/09/2019 10:00 pm |
Kevin Hsueh | 028518 | No Signature: | |
|
W 36910
|
Onsite |
Lana Leffingwell Lana Leffingwell Work Requested: Troubleshoot various issues. |
10/09/2019 01:30 pm |
Kevin Hsueh | 028515 | No Signature: Remote Support | |
|
W 36909
Ref/PO#766602 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 Service 766602 to install APC BK350 UPS. |
10/09/2019 11:00 am |
Kevin Hsueh | 028516 | No Signature: Level 10 Service | |
|
W 36904
Ref/PO#4295927 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4295927 at Docomo Pacific to install HDD on HPE 3PAR 8200 |
10/04/2019 01:30 pm |
Kevin Hsueh | 028512 | No Signature: Barrister Service | |
|
W 36903
Ref/PO#766418 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 Service# 766418 at Ross to replace Verifone Debit Pad. |
10/04/2019 10:00 am |
Kevin Hsueh | 028511 | No Signature: Level 10 Service | |
|
W 36901
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Disassemble Promethean Board at KHLG, Load Promethean Board and deliver to new location. Unload and reassemble Promethean Board. Connect and Test System. |
10/03/2019 08:55 am |
Jennifer Borja | 028513 | With Customer Signature | |
|
W 36900
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Disassemble Promethean Board at KHLG, load Promethean Board and deliver to new designated site, unload and reassemble Promethean Board. Connect and test system. |
10/03/2019 09:00 am |
Jason Soliva | 028513 | With Customer Signature | |
|
W 36899
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Move IP Phones, Security System, and Promethean Board to field office. |
10/03/2019 09:00 am |
Kevin Hsueh | 025813 | With Customer Signature | |
|
W 36898
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: Users unable to print to printer at Processing Dept. |
10/02/2019 04:30 pm |
Chu Hsieh | 028510 | With Customer Signature | |
|
W 36896
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: Lynn PC report Office 2013 license expired. |
10/02/2019 10:30 pm |
Chu Hsieh | 028508 | With Customer Signature | |
|
W 36885
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Update PC Law on Server and Workstations. |
10/01/2019 09:00 am |
Kevin Hsueh | 028507 | With Customer Signature | |
|
W 36883
|
Onsite |
Field Nation Pivital Solutions Work Requested: Field Nation Service# 7123658 at Field Nation. EPM Fall Readiness 2019. |
09/30/2019 09:30 am |
Kevin Hsueh | 028501 | No Signature: Field Nation | |
|
W 36882
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: Move exchange database, fix SBS console and free up diskspace on Drive C |
09/28/2019 10:00 am |
Chu Hsieh | 028500 | No Signature: Remote support | |
|
W 36881
Ref/PO#4297025 |
Onsite |
Barrister Barrister Barrister Work Requested: RFS 4297025 - install HP maintenance kit at FHB |
09/27/2019 02:00 pm |
Chu Hsieh | 028499 | No Signature: Barrister service | |
|
W 36879
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: No internet and 3CX phone |
09/27/2019 09:45 am |
Chu Hsieh | 028494 | With Customer Signature | |
|
W 36876
|
Onsite |
Field Nation Gentronics Gentronics Work Requested: Field Nation Ticket# 7061621 at Kmart to replace 3 coupon printers. |
09/26/2019 01:30 pm |
Kevin Hsueh | 028495 | No Signature: Field Nation Service | |
|
W 36875
|
Service Contract Inhouse |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Setup VPN on Lenovo X1 Carbon laptop |
09/25/2019 03:30 pm |
Chu Hsieh | 028497 | With Customer Signature | |
|
W 36874
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Run new network lines. troubleshoot various issues. |
09/25/2019 01:30 pm |
Kevin Hsueh | 028496 | With Customer Signature | |
|
W 36872
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Setup ViJay laptop to domain |
09/25/2019 10:00 am |
Chu Hsieh | 028492 | With Customer Signature | |
|
W 36871
|
Service Contract Inhouse |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Clone VJay's failing HDD to a new SSD (provided by Cynthia) |
09/24/2019 02:00 pm |
Chu Hsieh | 028502 | With Customer Signature | |
|
W 36869
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Troubleshoot IP Phones. |
09/24/2019 09:30 am |
Kevin Hsueh | 028473 | With Customer Signature | |
|
W 36866
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: John Paul reported unable to access MS Project and it kept asking to enter license. |
09/23/2019 04:30 pm |
Chu Hsieh | 028493 | No Signature: remote support | |
|
W 36865
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: Rene requested to be removed from the email forwarding as Robert Maher had return. |
09/23/2019 10:30 am |
Chu Hsieh | 028471 | No Signature: remote support | |
|
W 36863
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Setup VJay's laptop to network |
09/24/2019 10:00 am |
Chu Hsieh | 028472 | With Customer Signature | |
|
W 36862
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4289827 at GRMC |
09/23/2019 01:30 pm |
Kevin Hsueh | 028470 | No Signature: barrister | |
|
W 36858
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Install HDDs on ISASRV. |
09/20/2019 03:00 pm |
Kevin Hsueh | 028468 | With Customer Signature | |
|
W 36857
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Configure two new VPN Router for KHLG to ARFF office interconnection |
09/19/2019 02:00 pm |
Chu Hsieh | 028469 | With Customer Signature | |
|
W 36855
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot Xerox scanning issues. |
09/19/2019 08:30 am |
Kevin Hsueh | 028466 | With Customer Signature | |
|
W 36853
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Work with RoomMaster Support to move RoomMaster to new Server. |
09/17/2019 11:00 pm |
Kevin Hsueh | 028463 | With Customer Signature | |
|
W 36852
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Provision 2 new IP Phones. |
09/17/2019 12:30 pm |
Kevin Hsueh | 028462 | With Customer Signature | |
|
W 36850
|
Inhouse |
Jackson, Bart Bart Jackson Work Requested: Troubleshoot microsoft pro 3: bitlocker restricting login |
09/17/2019 10:13 am |
Chu Hsieh | 028734 |
No Signature: Remote Support
Signature for Later: when picked up |
|
|
W 36849
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot Xerox Scan to Email. |
09/17/2019 08:30 am |
Kevin Hsueh | 028460 | With Customer Signature | |
|
W 36848
|
Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Repair Michelle's Lenovo Laptop. Blue Screen issue. |
09/16/2019 04:00 pm |
Kevin Hsueh | 028461 | With Customer Signature | |
|
W 36846
|
Onsite |
Office of Public Accountability Clariza Mae Roque Work Requested: Troubleshoot various issues. |
09/16/2019 01:30 pm |
Kevin Hsueh | 028459 | With Customer Signature | |
|
W 36841
|
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 Service 764394 at Ross to install new pin pad. |
09/13/2019 02:00 pm |
Kevin Hsueh | 028453 | No Signature: Remote Support | |
|
W 36840
|
Onsite |
Office of Public Accountability Clariza Mae Roque Work Requested: Troubleshoot various issues. |
09/13/2019 09:00 am |
Kevin Hsueh | 028452 | With Customer Signature | |
|
W 36838
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: unable to attach files on outlook web access |
09/12/2019 02:15 pm |
Chu Hsieh | 028451 | No Signature: Remote support | |
|
W 36836
|
Service Contract Inhouse |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Installation USB to serial converter |
09/12/2019 01:45 pm |
Chu Hsieh | 028451 | With Customer Signature | |
|
W 36835
|
Service Contract Inhouse |
Marianas Gas Corporation Selina Ashland Work Requested: Installation: installation of software on Asus laptop and removal of administrative restrictions. |
09/12/2019 10:30 am |
Chu Hsieh | 028451 | With Customer Signature | |
|
W 36833
|
Emergency Onsite |
Kloppenburg Cil Cascasan Work Requested: Troubleshoot 3CX. |
09/11/2019 12:00 pm |
Kevin Hsueh | 028449 | With Customer Signature | |
|
W 36829
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: Troubleshoot Gene's Workstation Issues. |
09/11/2019 11:00 am |
Kevin Hsueh | 028448 | With Customer Signature | |
|
W 36828
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Setup new workstation for Cynthia. Setup Mr. Pothen and Cynthia's new mobile phones. |
09/11/2019 08:30 am |
Kevin Hsueh | 028447 | With Customer Signature | |
|
W 36827
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: Install HDD on server. troubleshoot various issues |
09/10/2019 03:42 pm |
Kevin Hsueh | 028444 | With Customer Signature | |
|
W 36823
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Troubleshoot IP Phones at Agana location |
09/10/2019 10:00 am |
Kevin Hsueh | 028443 | With Customer Signature | |
|
W 36818
|
Remote |
KHLG & Associates, Inc. Joanna Sablan Work Requested: Troubleshoot Joanna Sablan (extension 281) 3CX Webclient Access |
09/06/2019 02:00 pm |
Kevin Hsueh | 028440 | No Signature: Remote Support: Joanna Sablan | |
|
W 36817
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: setup Jason's laptop for MSP and remote Canon printer. Check Carlos' Office issues. |
09/06/2019 02:15 pm |
Chu Hsieh | 028440 | No Signature: Remote services | |
|
W 36814
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Joanna request installing Dropbox on her's, Jason, RC, Carlos and JP. And install remote office printer (Canon C3325). |
09/05/2019 02:30 pm |
Chu Hsieh | 028440 | No Signature: remote support | |
|
W 36809
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: Add the following IP Address (168.75.172.66- Test; and 168.75.173.224- Prod) to upload to the 192.249.125.28 address |
08/30/2019 10:00 am |
Pam Castilla | 028437 | No Signature: Remote Support- Ron Cruz | |
|
W 36808
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Warehouse pc lost trust relation. Alma reported issue with service laptop. |
08/30/2019 09:17 am |
Chu Hsieh | 028431 | With Customer Signature | |
|
W 36807
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Installation of Adobe Acrobat and MS Office 365 on workstations and laptops. |
08/30/2019 10:00 am |
Kevin Hsueh | 028436 | With Customer Signature | |
|
W 36806
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup VPN access for Odi, Joanna, and JP |
08/29/2019 08:30 am |
Chu Hsieh | 028430 | With Customer Signature | |
|
W 36804
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot scan to email issues. |
08/29/2019 02:00 pm |
Kevin Hsueh | 028429 | With Customer Signature | |
|
W 36802
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Deliver and setup workstations |
08/29/2019 10:00 am |
Kevin Hsueh | 028428 | With Customer Signature | |
|
W 36801
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot Xerox Scan to Email. |
08/28/2019 03:00 pm |
Kevin Hsueh | 028427 | No Signature: Remote Support: Linda Santos | |
|
W 36800
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: Forward Heath's email to ops@morricoequipment.com |
08/28/2019 03:00 pm |
Kevin Hsueh | 028426 | No Signature: Remote Support: Rene Molinos | |
|
W 36799
|
Inhouse |
Cruz Benefits Aileen Cruz Work Requested: Reprep HP Laptops |
08/28/2019 10:00 am |
Kevin Hsueh | 028424 |
No Signature: Remote Support
Signature for Later: Laptops to be delivered back to CBC. |
|
|
W 36797
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Troubleshoot and update various software on laptops. |
08/27/2019 01:00 pm |
Kevin Hsueh | 028424 | With Customer Signature | |
|
W 36795
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Provision 2 IP Phones at Yigo location. |
08/26/2019 09:30 am |
Kevin Hsueh | 028423 | With Customer Signature | |
|
W 36791
|
Remote |
KHLG & Associates, Inc. Joanna Sablan Work Requested: Unable to access server |
08/23/2019 08:30 am |
Chu Hsieh | 028399 | No Signature: Remote support with Joanna | |
|
W 36790
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot Email Issues (unable to receive emails). |
08/22/2019 10:00 am |
Kevin Hsueh | 028398 | No Signature: Remote Support | |
|
W 36788
|
Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: Setup WordPress for Website Design. Create access for Joanna. |
08/21/2019 05:00 pm |
Pam Castilla | 028368 | No Signature: Remote Support | |
|
W 36786
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Perform Cable Management |
08/21/2019 01:00 pm |
Kevin Hsueh | 028395 | With Customer Signature | |
|
W 36785
|
Service Contract Remote |
Marianas Gas Corporation Del Estampador Work Requested: Work with Denali support to correct database issues |
08/21/2019 06:30 am |
Kevin Hsueh | 028394 | No Signature: Remote Support | |
|
W 36784
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Unable to print to Xerox. Unable to eject to RDX cartridge |
08/20/2019 02:00 pm |
Chu Hsieh | 028393 | With Customer Signature | |
|
W 36783
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Unable to access PC Law or remote into server |
08/20/2019 11:00 am |
Chu Hsieh | 028392 | No Signature: remote support | |
|
W 36782
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Remotely transfer data from USB Thumbdrive to NEWCEMS dbfiles directory |
08/19/2019 03:00 pm |
Chu Hsieh | 028391 | No Signature: remote support | |
|
W 36780
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Activate Analog Line for Bridget's Extension 401. |
08/19/2019 03:30 pm |
Kevin Hsueh | 028390 | With Customer Signature | |
|
W 36776
|
Onsite |
Denny's of Guam Steve Huhne Work Requested: Deploy Yealink W52P Phone |
08/19/2019 08:30 am |
Kevin Hsueh | 028385 | With Customer Signature | |
|
W 36773
Ref/PO#4276586 |
Onsite |
Barrister Barrister Barrister Work Requested: RFS # 4276586. Location First Hawaiian Bank 400 Route 8 Mongmong. Contact Erica Blas Phone: 475-7867 Problem: Blurry/Residue on copies Printer: HP LJ 4250DTN S/n: CNRXY48373 |
08/19/2019 11:00 am |
Chu Hsieh | 028387 | No Signature: Barrister service | |
|
W 36772
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Troubleshoot: Lenovo tower |
08/19/2019 11:37 am |
Kevin Hsueh | 028388/028422 | With Customer Signature | |
|
W 36771
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot network issues |
08/16/2019 10:30 am |
Kevin Hsueh | 028384 | With Customer Signature | |
|
W 36770
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Upgrade a new pc from Windows 10 Home to Pro. Add to domain and setup profile for new user |
08/16/2019 10:00 am |
Chu Hsieh | 028383 | With Customer Signature | |
|
W 36769
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: Troubleshoot Email Issues. Unable to receive emails. |
08/15/2019 04:53 pm |
Kevin Hsueh | 028382 | No Signature: Remote Support: Linda Santos | |
|
W 36768
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Deliver and setup workstation for John Selleck |
08/15/2019 10:30 am |
Kevin Hsueh | 028386 | With Customer Signature | |
|
W 36767
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Mericel pc lost trust relationship with domain. |
08/15/2019 10:00 am |
Chu Hsieh | 028379 | With Customer Signature | |
|
W 36765
|
Remote |
Unitek Environmental Conchita Iglopas Work Requested: Linda unable to access QuickBook |
08/14/2019 02:30 pm |
Chu Hsieh | 028374 | No Signature: remote support | |
|
W 36764
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Restore backup files from newcems/dbfiles/*.001 |
08/14/2019 10:30 am |
Chu Hsieh | 028373 | No Signature: remote support | |
|
W 36763
|
Onsite |
Department of Land Management Henry Dela Cruz Work Requested: Troubleshoot IP Phone issues |
08/14/2019 10:30 am |
Kevin Hsueh | 028372 | With Customer Signature | |
|
W 36762
|
Remote |
KHLG & Associates, Inc. Joanna Sablan Work Requested: Joanna requested to install Filezilla on her's and Carlos' laptops |
08/13/2019 11:45 am |
Chu Hsieh | 028368 | No Signature: remote support | |
|
W 36761
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot Altigen analog lines |
08/13/2019 03:00 pm |
Kevin Hsueh | 028369 | With Customer Signature | |
|
W 36760
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Prep HP tower |
08/13/2019 11:05 am |
Kevin Hsueh | 028367 |
No Signature: Remote Support
Signature for Later: Workstation to be delivered and setup onsite |
|
|
W 36759
|
Service Contract Inhouse |
Morrico Equipment Michelle Bordallo Work Requested: Update hard drive |
11/30/-0001 12:00 am |
Chu Hsieh | 028366 | With Customer Signature | |
|
W 36758
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot front desk workstations. |
08/14/2019 09:30 am |
Kevin Hsueh | 028371 | With Customer Signature | |
|
W 36757
Ref/PO#4274716 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4274716 at Guam Department of Education. |
08/13/2019 01:30 pm |
Kevin Hsueh | 028365 | No Signature: Barrister Service | |
|
W 36756
Ref/PO#4274699 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister 4274699 - First Hawaiian Bank Maite. PoC Chit Torres 475-7815. Install maintenance kit for HP printer (S/N: CNDY863251) |
08/12/2019 02:00 pm |
Chu Hsieh | 028363 | No Signature: Barrister service | |
|
W 36752
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Export data for Rick Frank. |
08/09/2019 09:30 am |
Kevin Hsueh | 028315 | With Customer Signature | |
|
W 36751
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Install Serdia 2010 |
08/08/2019 09:30 am |
Chu Hsieh | 028360 | With Customer Signature | |
|
W 36746
|
Inhouse |
IP&E Holdings, LLC. (dba: IP&E Guam) James Gogue Work Requested: James Gogue requested to write up report on the cleaning of the blade servers. |
08/07/2019 10:00 am |
Chu Hsieh | 028359 | With Customer Signature | |
|
W 36745
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot various issues. |
08/07/2019 10:00 am |
Kevin Hsueh | 028358 | With Customer Signature | |
|
W 36744
Ref/PO#6811230 |
Onsite |
Field Nation Pivital Solutions Work Requested: Field Nation Service 6811230 at Home Depot. |
08/07/2019 09:00 am |
Kevin Hsueh | 028357 | No Signature: Field Nation service | |
|
W 36741
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: Troubleshoot Workstation |
08/05/2019 02:30 pm |
Kevin Hsueh | 028356 | With Customer Signature | |
|
W 36740
|
Emergency Onsite |
Denny's of Guam Steve Huhne Work Requested: troubleshoot 3CX |
08/05/2019 12:07 pm |
Kevin Hsueh | 028354 | With Customer Signature | |
|
W 36739
|
Project Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Install RighFax and MaxCommunicator on Anne's workstation. |
08/05/2019 11:00 am |
Kevin Hsueh | 028288/028355 | With Customer Signature | |
|
W 36737
|
Onsite |
Department of Land Management Henry Dela Cruz Work Requested: Troubleshoot 3CX Phone System. |
08/05/2019 09:30 am |
Kevin Hsueh | 028351 | With Customer Signature | |
|
W 36736
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Unable to access Sonicwall Junk Summary |
08/01/2019 04:00 pm |
Chu Hsieh | 028350 | No Signature: remote support | |
|
W 36732
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: Troubleshoot Printer Issues. |
07/31/2019 02:00 pm |
Kevin Hsueh | 028341 | With Customer Signature | |
|
W 36730
|
Onsite |
CrossCom National Danielle Zwiger Work Requested: Crosscom WO# S9367373. Site: Panda Restaurant Group - 2317 (Hagatna). To change CR123 battery at Front Door Sensor |
07/31/2019 01:30 pm |
Chu Hsieh | 028344 | No Signature: Crosscom service | |
|
W 36729
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Installation: Hard drive and adapter into Lenovo Tower |
07/31/2019 09:45 am |
Chu Hsieh | 028343 | With Customer Signature | |
|
W 36728
Ref/PO#4268101 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4268101 at Tandem Skydive Guam. |
07/31/2019 08:30 am |
Kevin Hsueh | 028340 | No Signature: Barrister Service | |
|
W 36727
Ref/PO#4269034 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4269034 at GRMC Tata to install HP ProLiant BL660c Gen9. |
07/30/2019 03:00 pm |
Kevin Hsueh | 028338 | No Signature: Barrister Service | |
|
W 36726
Ref/PO#6817331 |
Onsite |
Field Nation SHI Corp Services Work Requested: WO# 6817331 - Reconnect network printer at US Renal Care In Sinajana |
07/17/2019 09:30 am |
Chu Hsieh | 028336 | No Signature: Field Nation service | |
|
W 36725
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Sonicwall junking valid emails. |
07/30/2019 10:00 am |
Chu Hsieh | 028335 | With Customer Signature | |
|
W 36723
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Renew SSL certificate for remote.guammemorialpark.com for 2 years (due Aug. 2nd.) |
07/29/2019 04:00 pm |
Chu Hsieh | 028241/028334 | No Signature: remote support | |
|
W 36722
|
Inhouse |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Reprep Dell Latitude E7250 |
07/30/2019 09:30 am |
Kevin Hsueh | 028337 | With Customer Signature | |
|
W 36721
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Renew SSL Certificate for remote.guamlawoffice.com |
07/29/2019 03:00 pm |
Chu Hsieh | 028293/028333 | No Signature: remot support | |
|
W 36720
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot Various Issues. |
07/29/2019 01:30 pm |
Kevin Hsueh | 028332 | With Customer Signature | |
|
W 36716
|
Service Contract Onsite |
Marianas Gas Corporation Selina Ashland Work Requested: Selina unable to connect Outlook 365 to Exchange 2008 |
07/29/2019 10:00 am |
Chu Hsieh | 028331 | With Customer Signature | |
|
W 36715
|
Inhouse |
KHLG & Associates, Inc. Alfred Leon Guerrero Work Requested: Upgrade Alfred's new laptop from Windows 10 Home to Pro and setup for KHLG standard. |
07/26/2019 02:00 pm |
Chu Hsieh | 028419 | With Customer Signature | |
|
W 36713
|
Service Contract Inhouse |
Guam Shipyard Verny Yambao Work Requested: Update RAM for AutoCAD |
11/30/-0001 12:00 am |
Chu Hsieh | 028329 | With Customer Signature | |
|
W 36712
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: 3CX End User Training |
07/25/2019 10:00 am |
Melissa Dimla | 028330 | With Customer Signature | |
|
W 36708
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: UPS1 beeping |
07/24/2019 10:00 am |
Chu Hsieh | 028313 | With Customer Signature | |
|
W 36707
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot MMagadaluyo@guamshipyard.net (created by Cynthia). Unable to receive emails. |
07/24/2019 11:30 am |
Kevin Hsueh | 028314 | No Signature: Remote Support: Cynthia Pizarro | |
|
W 36705
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Installation of SSD and HDD to Dell tower |
07/24/2019 09:43 am |
Chu Hsieh | 028328 | With Customer Signature | |
|
W 36704
Ref/PO#4261083 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4261083 at UOG |
07/23/2019 02:00 pm |
Kevin Hsueh | 028312 | No Signature: Barrister Service | |
|
W 36703
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Setup ASUS Laptop. |
07/23/2019 10:30 am |
Kevin Hsueh | 028309 |
No Signature: Remote Support
Signature for Later: Laptop to be delivered and setup onsite. |
|
|
W 36700
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Move and reorganize server shelf rack |
07/20/2019 01:00 pm |
Chu Hsieh | 028210 | With Customer Signature | |
|
W 36699
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Various services |
07/19/2019 01:30 pm |
Chu Hsieh | 028308 | With Customer Signature | |
|
W 36698
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Issues with exporting Quickbook to Excel |
07/19/2019 10:00 am |
Chu Hsieh | 028307 | With Customer Signature | |
|
W 36695
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot Debtmaster and PC Law |
07/18/2019 09:30 am |
Kevin Hsueh | 028305 | With Customer Signature | |
|
W 36694
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Various services. |
07/17/2019 01:00 pm |
Chu Hsieh | 028304 | With Customer Signature | |
|
W 36693
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service #4261449 (Hyatt) Replace HPE Switch |
07/16/2019 02:30 pm |
Chu Hsieh | 028300 | No Signature: Barrister Service | |
|
W 36692
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service #4261790 (hyatt) Replace HP Switch |
07/16/2019 01:30 pm |
Chu Hsieh | 028299 | No Signature: Barrister Service | |
|
W 36691
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service #4261750 (United) Replace systemboard, Processor, Memory |
07/16/2019 08:00 am |
Chu Hsieh | 028303 | No Signature: Barrister service | |
|
W 36690
|
Inhouse |
DISID Jared Leon Guerrero Work Requested: Troubleshoot :Dell computer charger not functioning |
07/17/2019 04:00 pm |
Chu Hsieh | 028302 | With Customer Signature | |
|
W 36689
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Check Bridget PC. Not booting up |
07/15/2019 04:45 pm |
Chu Hsieh | 028297 | With Customer Signature | |
|
W 36688
Ref/PO#6659098 |
Onsite |
Field Nation Pivital Solutions Work Requested: Field Nation Service# 6659098 at Home Depot to perform Spring 2019 Readiness Maintenance. |
07/12/2019 09:00 am |
Kevin Hsueh | 028289 | No Signature: Field Nation | |
|
W 36686
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: setup external usb hdd for server backup |
07/11/2019 02:30 pm |
Kevin Hsueh | 028296 | With Customer Signature | |
|
W 36682
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Create USB media to reprep Anne Santos PC |
07/10/2019 02:00 pm |
Chu Hsieh | 028288 | With Customer Signature | |
|
W 36678
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Deliver and setup workstations for OP 2 and OP 6 |
07/09/2019 09:30 am |
Kevin Hsueh | 028287 | With Customer Signature | |
|
W 36677
Ref/PO#18526393 |
Onsite |
OnForce OnForce OnForce Work Requested: OnForce Service 18526393 at SearchINC |
07/09/2019 08:00 am |
Kevin Hsueh | 028286 | No Signature: OnForce | |
|
W 36675
|
Emergency Onsite |
Pediatric Dental Center Leilani Taijeron Work Requested: Troubleshoot 3CX |
07/08/2019 02:30 pm |
Kevin Hsueh | 028281 | With Customer Signature | |
|
W 36673
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: Reprep workstations for OP 2 and OP 6. |
07/08/2019 09:00 am |
Kevin Hsueh | 028285 |
No Signature: Remote Support
Signature for Later: Systems to be delivered and setup onsite |
|
|
W 36672
|
Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: Submittal and RFI Tracking: Phase 2- Complete the following modules: RFI and Submittal Tracking (Add New Entry, List View) |
07/08/2019 09:00 am |
Pam Castilla | 028282 | No Signature: Remote Support: Kent | |
|
W 36671
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Savanna requested to create new user profile for Frank Quinata onto her PC. |
07/05/2019 02:00 pm |
Chu Hsieh | 028280 | With Customer Signature | |
|
W 36664
Ref/PO#4255385 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4255385 at FHB |
07/02/2019 11:30 am |
Kevin Hsueh | 028279 | No Signature: barrister | |
|
W 36663
|
Remote |
KHLG & Associates, Inc. Kent Hsieh Work Requested: Submittal and RFI Tracking: Phase 1- Establish the following: Database, GUI, Login and Project. |
07/02/2019 08:30 am |
Pam Castilla | 028278 | No Signature: Remote work. Per request by Kent. | |
|
W 36660
|
Inhouse |
Payne, Bill Bill Payne Work Requested: Reprep Dell OptiPlex 755 |
07/01/2019 02:00 pm |
Kevin Hsueh | 028277 |
No Signature: Remote Support
Signature for Later: |
|
|
W 36658
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: Allan reporting emails sent as him that he said he did not send |
06/28/2019 10:00 am |
Chu Hsieh | 028275 | No Signature: remote support | |
|
W 36653
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: Install RDS CAL. |
06/28/2019 09:00 am |
Kevin Hsueh | 028268 | No Signature: Remote Support: Ron Cruz | |
|
W 36652
|
Service Contract Onsite |
Marianas Gas Corporation Selina Ashland Work Requested: Deliver and setup laptop for Selina. |
06/28/2019 10:00 am |
Kevin Hsueh | 028267 | With Customer Signature | |
|
W 36651
|
Inhouse |
Cruz Benefits Aileen Cruz Work Requested: Check and clean 4 HP Laptops |
07/01/2019 01:30 pm |
Kevin Hsueh | 028274 |
No Signature: Remote Support
Signature for Later: Laptops to be delivered back to CBC |
|
|
W 36650
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Perform cable management at cubicle desks. |
06/27/2019 02:00 pm |
Kevin Hsueh | 028266 | With Customer Signature | |
|
W 36649
Ref/PO#4256135 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4256135 at Pacific Islands Club. |
06/27/2019 01:00 pm |
Kevin Hsueh | 028264 | No Signature: Remote Support | |
|
W 36647
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Deliver and setup workstations at GSY Agat |
06/27/2019 08:30 am |
Kevin Hsueh | 028263 | With Customer Signature | |
|
W 36646
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Install Malwarebytes Endpoint Protection |
06/26/2019 02:00 pm |
Chu Hsieh | 028262 | With Customer Signature | |
|
W 36645
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Various issues |
11/30/-0001 12:00 am |
Chu Hsieh | 028258 | With Customer Signature | |
|
W 36642
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Reprep laptop with Windows 10 Pro |
06/26/2019 09:00 am |
Kevin Hsueh | 028261 |
No Signature: Remote Support
Signature for Later: Cynthia to pick up laptop. |
|
|
W 36641
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Deliver and setup workstations. |
06/26/2019 08:30 am |
Kevin Hsueh | 028259 | With Customer Signature | |
|
W 36640
Ref/PO#S9305195 |
Onsite |
CrossCom National Danielle Zwiger Work Requested: Crosscom WO #s9305195 Interface System Ticket #ST1576691 Alarm Issue - Communication Failure |
06/25/2019 02:00 pm |
Chu Hsieh | 028257 | No Signature: Crosscom Service | |
|
W 36639
Ref/PO#4252801 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4252801 at United Airlines |
06/25/2019 02:00 pm |
Kevin Hsueh | 028256 | No Signature: Barrister Service | |
|
W 36637
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Deploy SEP |
06/25/2019 09:00 am |
Kevin Hsueh | 028255 | With Customer Signature | |
|
W 36636
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: Reprep Lenovo Workstations |
06/24/2019 03:00 pm |
Kevin Hsueh | 028236 |
No Signature: Remote Support
Signature for Later: Systems to be delivered and setup onsite at ISA Dental |
|
|
W 36634
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: 3CX and internet down for GSY |
06/24/2019 09:45 am |
Chu Hsieh | 028236 | With Customer Signature | |
|
W 36633
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Setup new tech EBS login on tech laptops |
06/24/2019 10:30 am |
Kevin Hsueh | 028240 | With Customer Signature | |
|
W 36632
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot workstation in OP 5 |
06/24/2019 08:30 am |
Kevin Hsueh | 028239 | With Customer Signature | |
|
W 36631
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Reprep workstation |
06/21/2019 02:30 pm |
Kevin Hsueh | 028238 |
No Signature: Remote Support
Signature for Later: to be delivered |
|
|
W 36630
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Service: Copying files Copy Contract documents plus logs and minutes of meetings onto Surface Pro |
11/30/-0001 12:00 am |
Chu Hsieh | 028265 | With Customer Signature | |
|
W 36627
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Install Carbonite |
06/19/2019 04:00 pm |
Chu Hsieh | 028231 | No Signature: remote support | |
|
W 36626
Ref/PO#4229709 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4229709 at GRMC Tata |
06/20/2019 02:00 pm |
Kevin Hsueh | 028230 | No Signature: barrister | |
|
W 36623
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot workstation. |
06/20/2019 09:00 am |
Kevin Hsueh | 028229 | With Customer Signature | |
|
W 36621
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Reprep workstations |
06/19/2019 03:00 pm |
Kevin Hsueh | 028228 |
No Signature: Remote Support
Signature for Later: Systems to be delivered |
|
|
W 36617
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Odi advised Bill Payne having issues accessing his' Timesheet. |
06/18/2019 03:00 pm |
Pam Castilla | 028225 | No Signature: Remote Support- Odi Bautista | |
|
W 36616
|
Service Contract Inhouse |
Marianas Gas Corporation Selina Ashland Work Requested: Setup Laptop |
06/19/2019 04:00 pm |
Kevin Hsueh | 028224 |
No Signature: Remote Support
Signature for Later: System to be delivered and setup |
|
|
W 36615
|
Inhouse |
IP&E Holdings, LLC. (dba: IP&E Guam) James Gogue Work Requested: Clean black residue from fire suppression system |
06/14/2019 03:00 pm |
Chu Hsieh | 028222 | With Customer Signature | |
|
W 36614
|
Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Deliver and setup workstation for Roxanne. |
06/18/2019 02:00 pm |
Kevin Hsueh | 028223 | With Customer Signature | |
|
W 36613
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Deliver and setup 3 workstations for 3 operatories. |
06/18/2019 08:30 am |
Kevin Hsueh | 028221 | With Customer Signature | |
|
W 36612
|
Remote |
Guam Memorial Park Agnes Quitugua Work Requested: Create new user account for Janelle Lizama |
06/17/2019 03:00 pm |
Kevin Hsueh | 028220 | No Signature: Remote Support: Agnes Quitugua | |
|
W 36611
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup dropbox on ipad and laptops |
06/17/2019 10:00 am |
Chu Hsieh | 028233 | With Customer Signature | |
|
W 36609
Ref/PO#14864422 |
Onsite |
OnForce OnForce OnForce Work Requested: Onforce Service 14864422 at Southeastern Archaeological Research Inc. |
06/17/2019 08:00 am |
Kevin Hsueh | 028219 | No Signature: OnForce Service | |
|
W 36607
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Setup workstation for Cynthia. |
06/14/2019 02:00 pm |
Kevin Hsueh | 028218 | With Customer Signature | |
|
W 36604
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Various service requests |
06/13/2019 08:30 am |
Chu Hsieh | 028211 | With Customer Signature | |
|
W 36602
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Install MS Project 2019 on John Pauls Surface Pro |
06/13/2019 03:00 pm |
Chu Hsieh | 028201 | With Customer Signature | |
|
W 36601
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: Work on qty. 2 desktop Lenovo computers |
06/14/2019 09:30 am |
Kevin Hsueh | 028211 |
No Signature: Remote Support
Signature for Later: Workstations to be delivered and setup onsite at ISA Dental. |
|
|
W 36599
|
Emergency Inhouse |
IP&E Holdings, LLC. (dba: IP&E Guam) James Gogue Work Requested: Clean soot from 6 Blade Servers |
06/13/2019 09:00 am |
Kevin Hsueh | 028209 | With Customer Signature | |
|
W 36597
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: Troubleshoot email issues on Mary's Mobile Phone. |
06/12/2019 02:00 pm |
Kevin Hsueh | 028208 | With Customer Signature | |
|
W 36596
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: setup workstations |
06/12/2019 09:00 am |
Kevin Hsueh | 028207 | With Customer Signature | |
|
W 36594
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Install Denali 10 Update 2 |
06/11/2019 01:30 pm |
Kevin Hsueh | 028206 | With Customer Signature | |
|
W 36592
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Install Windows Server 2019. Perform initial server configurations. |
06/10/2019 03:00 pm |
Kevin Hsueh | 028205 |
No Signature: Remote Support
Signature for Later: Server to be delivered and setup onsite. |
|
|
W 36590
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Reprep Lenovo Workstation |
06/10/2019 02:00 pm |
Kevin Hsueh | 028204 |
No Signature: Remote Support
Signature for Later: System to be delivered and setup onsite. |
|
|
W 36589
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot Debtmaster. |
06/10/2019 09:00 am |
Kevin Hsueh | 028203 | With Customer Signature | |
|
W 36588
|
Emergency Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Server hit with ransomware. |
06/08/2019 05:00 pm |
Chu Hsieh | 028195 | With Customer Signature | |
|
W 36587
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: Deploy SEP to all servers and workstations. |
06/12/2019 05:00 pm |
Kevin Hsueh | 028202 | With Customer Signature | |
|
W 36582
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Setup VPN and RDP access. |
06/06/2019 04:30 pm |
Kevin Hsueh | 028193 | With Customer Signature | |
|
W 36581
Ref/PO#4246857 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4246857 at United Airlines to Install SPS-BD SYS MLB BL460C Gen8. |
06/06/2019 02:00 pm |
Kevin Hsueh | 028192 | No Signature: Barrister Service | |
|
W 36579
|
Onsite |
Denny's of Guam Steve Huhne Work Requested: Troubleshoot IP Phone issue at Dennys Mall |
06/06/2019 08:30 am |
Kevin Hsueh | 028191 | With Customer Signature | |
|
W 36570
Ref/PO#S9267650 |
Onsite |
CrossCom National Danielle Zwiger Work Requested: WO# S9267650. Check register 34 and 35 network connectivity |
06/05/2019 10:00 am |
Chu Hsieh | 028186 | No Signature: Crosscom service | |
|
W 36569
|
Inhouse |
Unitek Environmental Conchita Iglopas Work Requested: Troubleshoot: Dell tower Runnner unsure of technical issue. Advised to contact Conchita for more information. |
06/06/2019 10:30 am |
Chu Hsieh | 028190 |
No Signature: Remote Support
Signature for Later: Waiting on customer pickup |
|
|
W 36565
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Troubleshoot: HP Laptop Hardware Able to log into laptop but black screen appears and flashing cursor appears |
11/30/-0001 12:00 am |
Kevin Hsueh | 028185 | With Customer Signature | |
|
W 36559
Ref/PO#4246932 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4246932 at USPFO Guam |
06/03/2019 02:00 pm |
Kevin Hsueh | 028183 | No Signature: Barrister Service | |
|
W 36554
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Deliver and Install Promethean ActivBoard Mobile system. |
05/31/2019 01:00 pm |
Jason Soliva | 028187 |
No Signature: Remote Support
Signature for Later: Alfred Leon Guerrero had to leave the office earlier prior to work being completed. No other POC was present to sign |
|
|
W 36553
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: Remove email forwarding from darlene@morricoequipment.com to robert@morricoequipment.com |
05/31/2019 11:30 am |
Kevin Hsueh | 028171 | No Signature: Remote Support: Rene Molinos | |
|
W 36552
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Deliver and setup Promethean Mobile Board. Setup Laptop for Jason Remoket. Check issue with HP-MX4130BR8. |
05/31/2019 01:30 pm |
Kevin Hsueh | 028187 |
No Signature: Remote Support
Signature for Later: Alfred had to leave at 4pm. No one else in KHLG office present to sign. Will get signature later. |
|
|
W 36551
|
Service Contract Onsite |
Roberts, Fowler & Visosky Tim Roberts Work Requested: Troubleshoot Tim's Outlook Issues |
05/31/2019 08:30 am |
Kevin Hsueh | 028170 | With Customer Signature | |
|
W 36550
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: create domain and exchange account for JasonR |
05/30/2019 09:00 pm |
Chu Hsieh | 028232 | No Signature: remote service | |
|
W 36547
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Deliver and setup laptop. install QuickBooks on workstation. |
05/30/2019 02:00 pm |
Kevin Hsueh | 028169 | With Customer Signature | |
|
W 36546
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot MiFi issue with Morrico Driver at Morrico job site. |
05/30/2019 09:30 am |
Kevin Hsueh | 028168 | No Signature: Morrico Driver did not come to site as scheduled. customer no show. | |
|
W 36545
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Change account from JohnD to JohnPaulD |
05/29/2019 03:00 pm |
Chu Hsieh | 028161 | With Customer Signature | |
|
W 36543
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Replace Rolands PC |
05/29/2019 10:00 am |
Chu Hsieh | 028160 | With Customer Signature | |
|
W 36541
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Roland cant print and Michelle cant view on external monitors |
05/28/2019 02:00 pm |
Chu Hsieh | 028182 | With Customer Signature | |
|
W 36539
Ref/PO#6552805 |
Onsite |
Field Nation POSRG Remarketing Group Work Requested: Field Nation Service# 6552805 at Famous Footwear to deploy IP Phones |
05/29/2019 09:30 am |
Kevin Hsueh | 028167 | No Signature: Field Nation | |
|
W 36538
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Troubleshoot various issues |
05/28/2019 02:00 pm |
Kevin Hsueh | 028162 | With Customer Signature | |
|
W 36537
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Linda and Savanna unable to connect to server GUUT05 |
05/28/2019 10:30 am |
Chu Hsieh | 028157 | With Customer Signature | |
|
W 36536
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Troubleshoot Security System issues. (sensor error & main panel remote access) |
05/28/2019 10:30 am |
Joy Baza | 028166 | With Customer Signature | |
|
W 36535
|
Onsite |
Express Business Service Joyce Santos Work Requested: Troubleshoot IP Phone |
05/28/2019 10:00 am |
Kevin Hsueh | 028164 | With Customer Signature | |
|
W 36534
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Troubleshoot CSI program issue on workstation |
05/28/2019 09:00 am |
Kevin Hsueh | 028163 | With Customer Signature | |
|
W 36533
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Upgrade Tim's PC (1TB SSD, 16GB memory, Windows 10 Pro) |
05/24/2019 09:00 am |
Chu Hsieh | 028140 | With Customer Signature | |
|
W 36532
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Install Security System |
05/24/2019 02:00 pm |
Joy Baza | 028155 | With Customer Signature | |
|
W 36531
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Deploy 3CX SBC and 4 IP Phones. |
05/24/2019 02:00 pm |
Kevin Hsueh | 028154 | With Customer Signature | |
|
W 36530
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Record new service line AA with Jennifer and implement in call flow. |
05/24/2019 09:00 am |
Kevin Hsueh | 028139 | With Customer Signature | |
|
W 36529
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup 3CX SBC on Raspberry Pi. |
05/23/2019 03:00 pm |
Kevin Hsueh | 028134 |
No Signature: Remote Support
Signature for Later: |
|
|
W 36528
|
Service Contract Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: Deliver and setup Lenovo Workstation. |
05/23/2019 09:30 am |
Kevin Hsueh | 028138 | With Customer Signature | |
|
W 36527
|
Onsite |
J & B Modern Tech Nelia Bangayan Work Requested: Troubleshoot email flow. No emails being received. |
05/22/2019 03:00 pm |
Kevin Hsueh | 028137 | No Signature: Remote Support | |
|
W 36526
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot Various Issues. |
05/22/2019 02:00 pm |
Kevin Hsueh | 028136 | With Customer Signature | |
|
W 36525
|
Service Contract Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: open firewall ports for nvr |
05/22/2019 11:00 am |
Kevin Hsueh | 028135 | With Customer Signature | |
|
W 36524
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Record new AA greeting and impliment AA greeting. |
05/22/2019 09:00 am |
Kevin Hsueh | 028133 | With Customer Signature | |
|
W 36520
|
Onsite |
Kloppenburg Work Requested: 3CX User and Admin Refresher Training. |
05/21/2019 02:00 pm |
Kevin Hsueh | 028125 | With Customer Signature | |
|
W 36519
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Setup 3 Lenovo Workstations. |
05/21/2019 09:30 am |
Kevin Hsueh | 028124 | With Customer Signature | |
|
W 36518
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Troubleshoot network drive mappings. Contact is Conchita Iglopas. |
05/21/2019 10:00 am |
Chu Hsieh | 028123 | With Customer Signature | |
|
W 36517
|
Onsite |
Chanel (Guam), Inc. Steven Topasna Work Requested: Troubleshoot workstation at TBG location. |
05/20/2019 02:00 pm |
Kevin Hsueh | 028122 | With Customer Signature | |
|
W 36515
|
Onsite |
J & B Modern Tech Nelia Bangayan Work Requested: Update 2 Workstations to Windows 10 Anniversary Edition. |
05/20/2019 09:30 am |
Joy Baza | 028121 | With Customer Signature | |
|
W 36513
|
Onsite |
GEO Engineering Marilyn Panal Work Requested: Install DSI Loaner ATX power supply on AltiGen server |
05/17/2019 02:30 pm |
Kevin Hsueh | 028115 | No Signature: Remote Support | |
|
W 36512
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup network and Exchange account for John Dierking |
05/17/2019 10:00 am |
Chu Hsieh | 028120 | With Customer Signature | |
|
W 36510
|
Emergency Onsite |
GEO Engineering Marilyn Panal Work Requested: Troubleshoot AltiGen Phone System. Unable to boot up. |
05/17/2019 11:30 am |
Kevin Hsueh | 028113 | With Customer Signature | |
|
W 36509
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Unable to see network drive |
05/16/2019 03:30 pm |
Chu Hsieh | 028109 | With Customer Signature | |
|
W 36507
|
Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot and install Quickbooks |
05/16/2019 01:30 pm |
Joy Baza | 028107 |
No Signature: Remote Support
Signature for Later: Will deliver items on site. |
|
|
W 36505
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Install new QuickBooks 2019. |
05/16/2019 09:30 am |
Kevin Hsueh | 028107 | No Signature: Internet was down. | |
|
W 36502
|
Onsite |
J & B Modern Tech Nelia Bangayan Work Requested: Install QuickBooks on JBSRV and 3 workstations. |
05/15/2019 02:00 pm |
Joy Baza | 028104 | With Customer Signature | |
|
W 36501
Ref/PO#6529859 |
Onsite |
Field Nation POSRG Remarketing Group Work Requested: Field Nation Service 6529859 at Kmart to replace 4 Catalina Coupon Printers. |
05/15/2019 09:30 am |
Kevin Hsueh | 028105 | No Signature: Field Nation Service | |
|
W 36499
Ref/PO#4237071 |
Onsite |
Barrister Barrister Barrister Work Requested: Replace failed 300GB 12G 10K 2.5 SAS (#HPBF785412-001) and SPS Battery module (#HPBF398648-001) |
05/14/2019 02:00 pm |
Chu Hsieh | 028096 | No Signature: Barrister service | |
|
W 36498
|
Service Contract Inhouse |
Guam Shipyard Verny Yambao Work Requested: Autocad 2020 installation |
05/30/2019 10:38 pm |
Kevin Hsueh | 028188 | With Customer Signature | |
|
W 36493
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install MS Office 2016 licenses on Tamara and Sophia PC |
05/13/2019 10:30 am |
Chu Hsieh | 028007/028094 | With Customer Signature | |
|
W 36492
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: deliver and setup workstations |
05/13/2019 09:30 am |
Kevin Hsueh | 028095 | With Customer Signature | |
|
W 36490
Ref/PO#P196a00769 |
Inhouse |
Dept of Integrated Services Charina Canlas Work Requested: Laptop doesn't stay on without actually ac adapter |
11/30/-0001 12:00 am |
Kevin Hsueh | 028092 | With Customer Signature | |
|
W 36489
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup Production Dropbox and shares. |
05/10/2019 10:00 am |
Chu Hsieh | 028091 | With Customer Signature | |
|
W 36487
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup Dropbox to sync with KHLG server network shares. |
05/09/2019 10:00 am |
Chu Hsieh | 028090 | No Signature: remote support | |
|
W 36485
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Troubleshoot 3CX for Odi. |
05/09/2019 09:00 am |
Kevin Hsueh | 028084 | With Customer Signature | |
|
W 36478
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: Troubleshoot QuickBooks |
05/07/2019 01:30 pm |
Kevin Hsueh | 028083 | With Customer Signature | |
|
W 36477
Ref/PO#6486594 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service 6486594 at Home Depot |
05/07/2019 10:30 am |
Kevin Hsueh | 028082 | No Signature: field nation | |
|
W 36476
|
Onsite |
Express Business Service Joyce Santos Work Requested: Setup IP Phone at Pink Diamond. |
05/07/2019 09:30 am |
Kevin Hsueh | 028081 | With Customer Signature | |
|
W 36469
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: one of the pc lost the drive mapping. Conchita request to restore mapping. |
05/25/2019 10:00 am |
Chu Hsieh | 028078 | With Customer Signature | |
|
W 36467
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Change password on domain and Exchange account for SteveT |
05/01/2019 10:00 am |
Chu Hsieh | 028077 | No Signature: Remote support | |
|
W 36463
Ref/PO#6451693 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service# 6451693 at Home Depot to install controller board on Lexmark 7017 |
05/02/2019 09:00 am |
Kevin Hsueh | 028076 | No Signature: | |
|
W 36458
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Set up Joanna profile on Bill Whitmans laptop. |
04/30/2019 10:15 am |
Chu Hsieh | 028118/028119 | With Customer Signature | |
|
W 36455
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: troubleshoot agat location. no internet access. |
04/30/2019 09:30 am |
Kevin Hsueh | 028067 | With Customer Signature | |
|
W 36454
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Preprep 2 desktop to Windows 10 Pro |
04/29/2019 09:00 am |
Chu Hsieh | 028069 | With Customer Signature | |
|
W 36453
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Go through the box of old laptop and setup for Joanna Sablan to use |
04/29/2019 01:00 pm |
Chu Hsieh | 028066 | With Customer Signature | |
|
W 36452
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Replace HDD and upgrade to OS to Windows 10 Pro for the HP EliteDesk. |
04/24/2019 03:00 pm |
Chu Hsieh | 028064 | With Customer Signature | |
|
W 36451
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Create new extension for new employee Joanna Sablan |
04/29/2019 10:00 am |
Kevin Hsueh | 028063 | No Signature: Remote Support | |
|
W 36448
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot MiFi Devices various issues. |
04/26/2019 02:00 pm |
Kevin Hsueh | 028061 | With Customer Signature | |
|
W 36447
|
Inhouse |
Denny's of Guam Dane Taitano Work Requested: Convert 2 audio files for Denny's Music on Hold. Create guide on how to run reports on 3CX for Dane. |
04/26/2019 10:00 am |
Kevin Hsueh | 028058 | No Signature: Remote Support | |
|
W 36446
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: setup Dentrix training webinar for ISA Dental training |
04/26/2019 08:00 am |
Kevin Hsueh | 028057 | With Customer Signature | |
|
W 36445
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Setup Engenius Access Points |
04/25/2019 02:00 pm |
Chu Hsieh | 028056 | With Customer Signature | |
|
W 36442
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Setup Elbert (junior) new system |
04/24/2019 02:30 pm |
Chu Hsieh | 028040 | With Customer Signature | |
|
W 36440
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Setup Kelani new pc |
04/24/2019 09:30 am |
Chu Hsieh | 028039 | With Customer Signature | |
|
W 36438
Ref/PO#4217910 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4217910 at United Airlines to install SPS-BD SYS MLB BL460C GEN8 CC |
04/23/2019 10:00 pm |
Kevin Hsueh | 028038 | No Signature: Barrister Service | |
|
W 36437
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: setup laptop |
04/23/2019 09:00 am |
Kevin Hsueh | 028035 | With Customer Signature | |
|
W 36433
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Deploy Solarwinds |
04/22/2019 09:00 am |
Kevin Hsueh | 028032 | With Customer Signature | |
|
W 36432
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: Michelle reported that Ross is in South Africa and unable to access Exchange server |
04/19/2019 09:30 am |
Chu Hsieh | 028029 | No Signature: remote | |
|
W 36431
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Update Dentrix to Version G7 on Server and all Workstations. |
04/19/2019 08:30 am |
Kevin Hsueh | 028028 | With Customer Signature | |
|
W 36430
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Reprep Dell Precision T3400 |
04/18/2019 03:30 pm |
Kevin Hsueh | 027890 |
No Signature: Remote Support
Signature for Later: |
|
|
W 36428
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: troubleshoot Terrys workstation |
04/18/2019 11:00 am |
Kevin Hsueh | 028027 | With Customer Signature | |
|
W 36427
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: troubleshoot printer issue |
04/18/2019 10:00 am |
Kevin Hsueh | 028026 | With Customer Signature | |
|
W 36426
|
Onsite |
Hilton Grand Vacations Company Sho Hammond Work Requested: repair network line for jackpot machine |
04/18/2019 09:30 am |
Kevin Hsueh | 028025 | With Customer Signature | |
|
W 36425
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Install Denali Update on Server and Workstation. |
04/17/2019 02:30 pm |
Kevin Hsueh | 028024 | With Customer Signature | |
|
W 36423
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: troubleshoot various issues. |
04/17/2019 08:30 am |
Kevin Hsueh | 028020 | With Customer Signature | |
|
W 36421
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: troubleshoot server backup |
04/16/2019 11:30 am |
Kevin Hsueh | 028019 | With Customer Signature | |
|
W 36420
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Add "Project and Construction Management" on their logo. |
04/16/2019 09:00 am |
Pam Castilla | 028018 | No Signature: remote support | |
|
W 36419
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Steve reporting slow opening of file on Bluebeam |
04/16/2019 10:25 am |
Chu Hsieh | 028017 | With Customer Signature | |
|
W 36418
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: troubleshoot printer issue |
04/16/2019 10:00 am |
Kevin Hsueh | 028016 | With Customer Signature | |
|
W 36416
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Requested .EPS file format of KHLG and Associates, Inc. logo |
04/15/2019 03:30 pm |
Pam Castilla | 028015 | No Signature: remote support | |
|
W 36411
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Resecure the fallen cable raceways |
04/12/2019 10:00 am |
Chu Hsieh | 027188/028014 | With Customer Signature | |
|
W 36409
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Laptop setup |
04/18/2019 04:00 pm |
Chu Hsieh | 028068 | No Signature: system drop off at customer site with other desktops | |
|
W 36406
|
Inhouse |
Marianas Gas Corporation Del Estampador Work Requested: Reprep workstation and install Denali. |
04/12/2019 08:30 am |
Kevin Hsueh | 028021 |
No Signature: Remote Support
Signature for Later: |
|
|
W 36404
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Computer set up |
04/19/2019 02:00 pm |
Chu Hsieh | 028037 | With Customer Signature | |
|
W 36403
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Maricel pc lost trust relationship to domain after she did the windows update |
04/11/2019 11:30 am |
Chu Hsieh | 027999 | With Customer Signature | |
|
W 36402
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup CarloT laptop and ipad for KHLG wifi connection. Change USB HDD for backup of server |
04/11/2019 09:30 am |
Chu Hsieh | 027998 | With Customer Signature | |
|
W 36401
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Setup front desk workstation. Troubleshoot network connection issue. |
04/11/2019 03:00 pm |
Kevin Hsueh | 028000 | With Customer Signature | |
|
W 36399
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Create 3CX Extension 287 for Carlo Tambora |
04/11/2019 08:30 am |
Kevin Hsueh | 027996 | No Signature: Remote Support | |
|
W 36398
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup laptop and ipad for use by Carlo Tambora |
04/10/2019 01:00 pm |
Chu Hsieh | 027994 | With Customer Signature | |
|
W 36395
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: setup agat location printer for Jun |
04/09/2019 03:00 pm |
Kevin Hsueh | 027993 | With Customer Signature | |
|
W 36394
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Setup 2 external HDD for Server Backup. |
04/09/2019 02:00 pm |
Kevin Hsueh | 027997 | With Customer Signature | |
|
W 36392
Ref/PO#4202792 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4202792 at GRMC Tata to install SPS-MLB System I/O and SPS-Batt Pack on HP ProLiant BL660c Gen9. |
04/10/2019 02:30 pm |
Kevin Hsueh | 027991 | No Signature: | |
|
W 36390
|
Onsite |
KHLG & Associates, Inc. Stephen Testa Work Requested: Shutdown and move the server equipment so Steve can paint the walls over the weekend. |
04/05/2019 04:30 pm |
Chu Hsieh | 027990 | With Customer Signature | |
|
W 36389
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Steve reconnected the equipments but still no wifi |
04/08/2019 10:00 am |
Chu Hsieh | 027987 | With Customer Signature | |
|
W 36388
Ref/PO#4197290 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4197290 at GRMC to install systemboard on HP 3PAR StoreServ 7400 |
04/09/2019 02:00 pm |
Kevin Hsueh | 027995 | No Signature: | |
|
W 36386
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Troubleshoot AutoCAD on workstation. |
04/05/2019 10:30 am |
Kevin Hsueh | 027890 | With Customer Signature | |
|
W 36385
|
Onsite |
Great National Insurance Vilma Bumagat Work Requested: renew ssl certificate |
04/05/2019 09:00 am |
Kevin Hsueh | 027984 | No Signature: Remote Support | |
|
W 36384
|
Onsite |
KHLG & Associates, Inc. Stephen Testa Work Requested: No internet after GTA upgrade |
04/04/2019 03:15 pm |
Chu Hsieh | 027981 | With Customer Signature | |
|
W 36382
|
Inhouse |
Unitek Environmental Katrina Suissa Work Requested: Diagnostic test veriton computer with power cord |
04/05/2019 04:00 pm |
Chu Hsieh | 027985 |
No Signature: Remote Support
Signature for Later: Customer will pickup later |
|
|
W 36381
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Setup Desktops |
04/19/2019 10:00 am |
Chu Hsieh | 028036 | With Customer Signature | |
|
W 36379
|
Project Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: cabling project |
04/04/2019 09:00 am |
Kevin Hsueh | 027770 | With Customer Signature | |
|
W 36375
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Update PC Law |
04/03/2019 08:30 am |
Kevin Hsueh | 027978 | With Customer Signature | |
|
W 36373
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Timesheet training with Odi. |
04/02/2019 09:00 am |
Pam Castilla | 027973 | No Signature: remote support | |
|
W 36372
Ref/PO#4213520 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4213520 at GRMC to install Systemboard on HP ProLiant BL660c Gen8. |
04/02/2019 02:00 pm |
Kevin Hsueh | 027977 | No Signature: barrister | |
|
W 36370
Ref/PO#4215677 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister WO 4215677. Customer USPS. Replace 450gb HDD with 600GB HDD. On HP Proliant ML350 (s/n: USE542YJSK) |
04/02/2019 11:00 am |
Chu Hsieh | 027972 | No Signature: barrister service | |
|
W 36369
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Work with GTA to convert Lyon ADSL account to KHLG. |
04/02/2019 09:30 am |
Chu Hsieh | 027971 | With Customer Signature | |
|
W 36368
Ref/PO#6336269 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service# 6336269 at AAFB to install Duplex guide for Lexmark C725 |
04/02/2019 08:30 am |
Kevin Hsueh | 027970 | No Signature: field nation | |
|
W 36367
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Move server to new area. |
04/01/2019 03:00 pm |
Chu Hsieh | 027969 | With Customer Signature | |
|
W 36365
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Calling Card Update |
04/01/2019 08:30 am |
Queenie Villa Villa | 027968 | No Signature: | |
|
W 36361
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Reprep HP Workstation with Windows 7. Setup workstation as a terminal server. |
03/29/2019 03:30 pm |
Kevin Hsueh | 027965 |
No Signature: Remote Support
Signature for Later: Workstation to be delivered and setup onsite. |
|
|
W 36360
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Configure security settings for Dentrix G6 on all workstations and laptops at ISA Dental. |
03/29/2019 02:30 pm |
Kevin Hsueh | 027967 | With Customer Signature | |
|
W 36359
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Install replacement UPS batteries on main server |
04/01/2019 02:00 pm |
Chu Hsieh | 027966 | With Customer Signature | |
|
W 36358
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Deliver and setup workstation for Property Manager. |
03/29/2019 10:00 am |
Kevin Hsueh | 027959 | With Customer Signature | |
|
W 36357
|
Service Contract Inhouse |
Morrico Equipment Michelle Bordallo Work Requested: Backup HDD to ssd |
03/28/2019 04:15 pm |
Chu Hsieh | 027958 | With Customer Signature | |
|
W 36356
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Show Odi how to use 3CX Phone System. Site visit for deployment of IP Phones and security system. |
04/03/2019 02:00 pm |
Kevin Hsueh | 027979 | With Customer Signature | |
|
W 36355
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Implement Digital Receptionist for KHLG. |
03/28/2019 02:00 pm |
Kevin Hsueh | 027956 |
No Signature: Remote Support
Signature for Later: |
|
|
W 36354
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: On the Boat Reservation Program: need to create a report to show the dives that are paid (with dollar figures), unpaid, and 5 star dives. |
03/28/2019 10:00 am |
Pam Castilla | 027955 | No Signature: Remote Support | |
|
W 36353
Ref/PO#4216080 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4216080 at Docomo Pacific to install HDD. |
04/08/2019 11:00 am |
Kevin Hsueh | 027986 | No Signature: Barrister | |
|
W 36352
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: Assist Ron Cruz to check SonicWALL firewall port settings. |
03/28/2019 11:00 am |
Kevin Hsueh | 027953 | With Customer Signature | |
|
W 36351
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: Clone from HDD to SSD. Customer provided rail and tray. |
03/28/2019 10:34 am |
Chu Hsieh | 027954 | With Customer Signature | |
|
W 36350
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: repair network ports |
03/28/2019 09:00 am |
Kevin Hsueh | 027952 | With Customer Signature | |
|
W 36349
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Configure 3 new extensions for KHLG |
03/27/2019 03:30 pm |
Kevin Hsueh | 027951 | No Signature: Remote Support | |
|
W 36348
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Replace UPS batteries for APC Smart-UPS 1500 and configure DHCP/DNS services on the server. |
03/28/2019 02:00 pm |
Chu Hsieh | 027957 | With Customer Signature | |
|
W 36347
|
Onsite |
Chanel (Guam), Inc. Steven Topasna Work Requested: Troubleshoot workstation |
03/27/2019 02:00 pm |
Kevin Hsueh | 027949 | With Customer Signature | |
|
W 36346
|
Service Contract Remote |
Micronesian Divers Association Raquel Brion Work Requested: Reinstall QuickBooks Database Server Manager on MDASRV. |
03/27/2019 11:00 am |
Kevin Hsueh | 027948 | No Signature: Remote Support | |
|
W 36345
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot various issues. |
03/27/2019 09:00 am |
Kevin Hsueh | 027947 | With Customer Signature | |
|
W 36342
Ref/PO#55588360 |
Onsite |
OnForce OnForce OnForce Work Requested: OnForce Ticket 55588360 at McDonald's Barrigada to replace media player 5 power supply |
03/26/2019 09:30 am |
Kevin Hsueh | 027944 | No Signature: OnForce Service | |
|
W 36341
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Time on server is off. Unable to create invoices. |
03/26/2019 09:30 am |
Chu Hsieh | 027943 | With Customer Signature | |
|
W 36337
Ref/PO#4206569 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4206569 at United Airlines to deliver 1 Aruba AP-277 |
03/25/2019 11:00 am |
Kevin Hsueh | 027942 | No Signature: Remote Support | |
|
W 36336
|
Onsite |
Denny's of Guam Steve Huhne Work Requested: troubleshoot IP Phone registration issue at Mall location. |
03/25/2019 09:00 am |
Kevin Hsueh | 027940 | With Customer Signature | |
|
W 36335
|
Onsite |
Hilton Grand Vacations Company Sho Hammond Work Requested: troubleshoot extension 123 registration issue at DFS Location |
03/22/2019 03:30 pm |
Kevin Hsueh | 027926 | No Signature: Remote Support | |
|
W 36334
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Install antivirus software, initialize computer, install Windows 10, install Microsoft office 2007 |
03/26/2019 03:30 pm |
Kevin Hsueh | 027946 |
No Signature: Remote Support
Signature for Later: To be delivered and setup onsite. |
|
|
W 36333
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot Issue with 2 Phones |
03/22/2019 02:00 pm |
Kevin Hsueh | 027925 | With Customer Signature | |
|
W 36332
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Letterhead Modification |
03/22/2019 08:00 am |
Queenie Villa Villa | 027924 | No Signature: | |
|
W 36329
Ref/PO#4201747 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister RFS WO 4201747 - 754536-B21 / HPE ProLiant ML350 Gen9 Hot Plug 8SFF Configure 1 (S/N: USE542YJSK) Replace SPS-BD AROC P440ar Controller and SPS-Battery Pack, 96W Megacell 145mm |
03/21/2019 11:00 pm |
Chu Hsieh | 027950 | No Signature: Barrister service | |
|
W 36328
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Create new email account: prepost@morricoequipment.com. Setup new email account on Samsung Galaxy Tab A. |
03/21/2019 02:00 pm |
Kevin Hsueh | 027920 |
No Signature: Remote Support
Signature for Later: Rene will pickup tablet from DSI |
|
|
W 36326
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot Jean's Email. |
03/21/2019 09:30 am |
Kevin Hsueh | 027922 | With Customer Signature | |
|
W 36322
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Troubleshoot 3CX Phone System. Unable to make inbound and outbound calls. |
03/20/2019 01:30 pm |
Kevin Hsueh | 027921 | With Customer Signature | |
|
W 36321
Ref/PO#4210535 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4210535 at FHB to install transfer rollers on HP LaserJet P4015 |
03/20/2019 11:00 am |
Kevin Hsueh | 027918 | No Signature: Remote Support | |
|
W 36317
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Set-up new user (Elison Malabanan), Jr computer Microsoft update, Genette's new workstation set-up, Update Diagnostic Link software. |
03/19/2019 01:30 pm |
Kevin Hsueh | 027913 | With Customer Signature | |
|
W 36316
Ref/PO#4201252 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister - WO 4201252 (POC: Ryan - 648-2497) J8168A / HPE 600 Redundant and External Power Supply |
03/19/2019 03:30 pm |
Chu Hsieh | 027912 | No Signature: barrister service | |
|
W 36315
Ref/PO#4201238 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister WO 4201238 (POC: Ryan 648-2497) J9086A / HP 2610-24-PPoE Switch |
03/19/2019 02:30 pm |
Chu Hsieh | 027911 | No Signature: Barrister service | |
|
W 36314
Ref/PO#4201237 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister WO 4201237 - PIC Guam (POC - Ryan 648-2497) J8692A / HP 3500-24G-PoE Yl Switch |
03/19/2019 01:30 pm |
Chu Hsieh | 027910 | No Signature: barrister service | |
|
W 36313
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Reprep Dell Optiplex 3060 (ST: C719KQ2) with Windows 10 Pro. Install QuickBooks 2017. |
03/18/2019 03:00 pm |
Kevin Hsueh | 027907 |
No Signature: Remote Support
Signature for Later: Workstation to be delivered and setup onsite at Royal Orchid. |
|
|
W 36311
Ref/PO#4196415 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4196415 at GRMC to install 600GB HDD on HP 3PAR StoreServ |
03/18/2019 02:00 pm |
Kevin Hsueh | 027898 | No Signature: Barrister | |
|
W 36310
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Troubleshoot Domino's NCS 3CX Phone registration issues. |
03/18/2019 10:30 am |
Kevin Hsueh | 027897 | With Customer Signature | |
|
W 36309
|
Onsite |
KHLG & Associates, Inc. Alfred Leon Guerrero Work Requested: No internet services |
02/28/2019 09:30 am |
Chu Hsieh | 027906 | With Customer Signature | |
|
W 36308
|
Onsite |
KHLG & Associates, Inc. Alfred Leon Guerrero Work Requested: Move Alfred's laptop from Lyon's domain to KHLG |
02/27/2019 02:00 pm |
Chu Hsieh | 027905 | With Customer Signature | |
|
W 36307
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Odilia texted stating unable to access internet |
02/22/2019 09:30 am |
Chu Hsieh | 027904 | With Customer Signature | |
|
W 36306
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Demote server and create new domain for KHLG |
02/21/2019 10:00 am |
Chu Hsieh | 027903 | With Customer Signature | |
|
W 36305
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Site assessment of Lyno's hardware assets being transfer to KHLG. |
02/13/2019 01:00 pm |
Chu Hsieh | 027902 | With Customer Signature | |
|
W 36304
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup hosted Exchange services |
02/04/2019 03:00 pm |
Chu Hsieh | 027901 | With Customer Signature | |
|
W 36303
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Register domain name and setup web hosting site. |
01/22/2019 02:00 pm |
Chu Hsieh | 027900 | With Customer Signature | |
|
W 36302
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Update Dentrix to G7 |
03/15/2019 12:30 pm |
Kevin Hsueh | 027899 | With Customer Signature | |
|
W 36299
Ref/PO#6223789 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service# 6223789 at AAFB to replace Lexmark CS725de Printer Front Cover. |
03/14/2019 09:30 am |
Kevin Hsueh | 027894 | No Signature: Field Nation | |
|
W 36298
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot Access to https://wawf.eb.mil. Per Cynthia, she is unable to access. |
03/14/2019 03:00 pm |
Kevin Hsueh | 027844 | No Signature: Remote Support | |
|
W 36295
Ref/PO#4205626 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister WO# 4205626. Replace HPBF443583-002 HP Ultrium 920 SCSI Internal Tape Drive |
03/14/2019 01:30 pm |
Chu Hsieh | 027886 |
No Signature: Remote Support
Signature for Later: barrister service |
|
|
W 36291
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Setup Jon's PC |
03/13/2019 02:00 pm |
Chu Hsieh | 027885 | With Customer Signature | |
|
W 36290
|
Onsite |
Unitek Environmental Conchita Iglopas Work Requested: Setup accounting workstation. |
03/13/2019 02:00 pm |
Kevin Hsueh | 027884 | With Customer Signature | |
|
W 36288
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Troubleshoot 3CX. Calls to Australia show "Forbidden". |
03/12/2019 11:00 am |
Kevin Hsueh | 027881 | No Signature: Remote Support | |
|
W 36287
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup laptop - software, email address. |
03/14/2019 02:00 pm |
Chu Hsieh | 027909 | With Customer Signature | |
|
W 36285
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup 3CX Client on Alfred's Mobile Phone. |
03/12/2019 10:00 am |
Kevin Hsueh | 027880 | With Customer Signature | |
|
W 36284
|
Service Contract Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: Troubleshoot treatware mobile app |
03/12/2019 08:30 am |
Kevin Hsueh | 027879 | With Customer Signature | |
|
W 36282
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Restored database file from USB sent from Rick Frank |
03/11/2019 03:00 pm |
Chu Hsieh | 027878 | No Signature: remote support | |
|
W 36279
Ref/PO#6019888 |
Onsite |
Field Nation Onsite Technology Work Requested: Field Nation Service 6019888 at Tommy Hilfiger |
03/11/2019 09:00 am |
Kevin Hsueh | 027873 | No Signature: Field Nation | |
|
W 36277
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: KHLG Letterhead |
02/08/2019 11:00 am |
Queenie Villa Villa | 027876 | No Signature: | |
|
W 36276
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Logo design (5 options) |
02/04/2019 08:00 am |
Queenie Villa Villa | 027875 | No Signature: | |
|
W 36275
|
Remote |
KHLG & Associates, Inc. Odilia Bautista Work Requested: KHLG Business Card |
02/08/2019 08:00 am |
Queenie Villa Villa | 027917 | No Signature: | |
|
W 36274
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup Odi's 3CX Softphone. |
03/07/2019 11:00 am |
Kevin Hsueh | 027874 | With Customer Signature | |
|
W 36272
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Set temporary access for Bill, GIAA ARFF Phase One Documents |
03/11/2019 08:40 am |
Chu Hsieh | 027877 |
No Signature: Remote Support
Signature for Later: Odi will be picking up |
|
|
W 36271
|
Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: QuickBooks setup |
03/21/2019 01:00 pm |
Kevin Hsueh | 027919 |
No Signature: Remote Support
Signature for Later: Workstations and Laptop to be delivered to OPA |
|
|
W 36261
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: Troubleshoot laptop. |
03/06/2019 02:00 pm |
Kevin Hsueh | 027869 | With Customer Signature | |
|
W 36260
|
Inhouse |
Unitek Environmental Michelle Hendrix Work Requested: Laptop keeps crashing. |
03/07/2019 02:01 am |
Chu Hsieh | 027870 | With Customer Signature | |
|
W 36259
Ref/PO#6223789 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service# 6223789 at AAFB to troubleshoot Lexmark CS725de Printer. |
03/06/2019 09:30 am |
Kevin Hsueh | 027868 | No Signature: Field Nation | |
|
W 36247
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Setup new workstations |
02/28/2019 02:46 pm |
Kevin Hsueh | 027882 | No Signature: Workstations to be delivered and setup onsite. | |
|
W 36244
|
Service Contract Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: Troubleshoot Pretzelmaker customer loyalty app |
02/28/2019 09:00 am |
Kevin Hsueh | 027863 | With Customer Signature | |
|
W 36242
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Install softwares to desktop. |
03/14/2019 01:30 pm |
Kevin Hsueh | 027891 | With Customer Signature | |
|
W 36240
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot various issues (Alma Dimla has a list) |
02/27/2019 09:00 am |
Chu Hsieh | 027860 | With Customer Signature | |
|
W 36238
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: Setup workstation. |
02/26/2019 01:30 pm |
Kevin Hsueh | 027856 | With Customer Signature | |
|
W 36236
|
Service Contract Remote |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Troubleshoot Royal Orchid Server. Roommaster unable to run night audit. |
02/26/2019 07:30 am |
Kevin Hsueh | 027855 | No Signature: Remote Support | |
|
W 36234
Ref/PO#6019897 |
Onsite |
Field Nation Onsite Technology Work Requested: Field Nation Service# 6019897 POS Upgrade Site Survey at Tommy Hilfiger #0217 |
02/28/2019 01:00 pm |
Kevin Hsueh | 027864 | No Signature: Field Nation | |
|
W 36233
Ref/PO#6019890 |
Onsite |
Field Nation Onsite Technology Work Requested: Field Nation Service# 6019890 POS Upgrade Site Survey at Calvin Klein #0133 |
02/27/2019 09:00 am |
Kevin Hsueh | 027861 | No Signature: Field Nation | |
|
W 36232
Ref/PO#6019910 |
Onsite |
Field Nation Onsite Technology Work Requested: Field Nation Service#6019910 POS Upgrade Site Surver at Calvin Klein #0705 |
02/27/2019 01:00 pm |
Kevin Hsueh | 027862 | No Signature: Field nation | |
|
W 36230
|
Onsite |
Lana Leffingwell Lana Leffingwell Work Requested: Troubleshoot monitors and workstation. Various issues. |
02/25/2019 02:30 pm |
Kevin Hsueh | 027853 | With Customer Signature | |
|
W 36229
|
Service Contract Onsite |
Marianas Gas Corporation Christina Espiritu Work Requested: Deliver and setup workstation. |
02/25/2019 10:00 am |
Kevin Hsueh | 027852 | With Customer Signature | |
|
W 36228
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: Set heath@morricoequipment.com emails to forward to ops@morricoequipment.com |
02/25/2019 08:30 am |
Kevin Hsueh | 027851 | No Signature: Remote Support | |
|
W 36225
Ref/PO#6174393 |
Onsite |
Field Nation Bailiwick Services Work Requested: Field Nation Service# 6174393 at Home Depot to troubleshoot network jack labeled C-09 |
02/21/2019 11:00 am |
Kevin Hsueh | 027835 | No Signature: Field Nation Service | |
|
W 36224
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Reset Herman's Profile Password. |
02/21/2019 08:30 am |
Kevin Hsueh | 027834 | No Signature: Remote Support | |
|
W 36223
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot Various Issues. |
02/21/2019 09:00 am |
Kevin Hsueh | 027833 | With Customer Signature | |
|
W 36222
Ref/PO#4196368 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4196368 to install HP PROLIANT BL660c GEN9 E5-4620V3 2.0GHz 10 Core at GRMC tata. |
02/20/2019 01:30 pm |
Earl James Flores | 027871 | No Signature: Barrister | |
|
W 36221
Ref/PO#4192841 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4192841 to Install HP 1U SCSCI RACK-MOUNT KIT at UOG. |
02/20/2019 01:30 pm |
Earl James Flores | 027859 | No Signature: Barrister Service | |
|
W 36218
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Conference Call with BOH (Amy) to discuss PCI Compliance Issue. |
02/20/2019 10:00 am |
Kevin Hsueh | 027831 | No Signature: Remote Support | |
|
W 36217
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: Troubleshoot credit card machine. |
02/20/2019 08:30 am |
Kevin Hsueh | 027830 | With Customer Signature | |
|
W 36208
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: Troubleshoot WiFi Router. |
02/14/2019 02:00 pm |
Kevin Hsueh | 027825 | With Customer Signature | |
|
W 36206
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Troubleshoot Denali on Cristina's workstation |
02/14/2019 08:30 am |
Kevin Hsueh | 027823 | With Customer Signature | |
|
W 36205
|
Inhouse |
Lana Leffingwell Susan Hammer Work Requested: Desktop does not turn on properly |
11/30/-0001 12:00 am |
Kevin Hsueh | 027829 | With Customer Signature | |
|
W 36204
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot Various Issues. |
02/13/2019 02:00 pm |
Kevin Hsueh | 027822 | With Customer Signature | |
|
W 36202
|
Onsite |
Barrister Barrister Barrister Work Requested: To install SPS-HP Ultrium 920 SCSI Int Tape Drive at University of Guam. |
02/13/2019 03:00 pm |
Earl James Flores | 027820 |
No Signature: Remote Support
Signature for Later: Barrister Service |
|
|
W 36201
|
Onsite |
Barrister Barrister Barrister Work Requested: To install SPS-DRV HD 300GB 12G 10K 2.5 SAS ENT to HP DL380R05 5g Server |
02/13/2019 02:00 pm |
Earl James Flores | 027819 | No Signature: Barrister Service | |
|
W 36200
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4191102 at FHB Harmon to install maintenance kit on HP LaserJet P4015. |
02/13/2019 11:00 am |
Earl James Flores | 027818 | No Signature: Barrister Service | |
|
W 36197
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: Setup QuickBooks in multi user mode |
02/12/2019 09:30 am |
Kevin Hsueh | 027816 | With Customer Signature | |
|
W 36196
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot EBS with EBS Support. |
02/12/2019 08:00 am |
Kevin Hsueh | 027815 | With Customer Signature | |
|
W 36195
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Setup LENOVO ThinkCentre M710s desktop for John Visosky. |
02/11/2019 03:30 pm |
Earl James Flores | 027736 | No Signature: DSI Inhouse Service | |
|
W 36194
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: Restore mail flow for Roland@morricoequipment.com (emails were set to forward to rental@morricoequipment.com on Jan. 25 per Rene's request). |
02/11/2019 02:00 pm |
Kevin Hsueh | 027783 | No Signature: Remote Support | |
|
W 36193
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Mericel called saying unable to make or receive phone calls. |
02/11/2019 01:45 pm |
Chu Hsieh | 027783 | With Customer Signature | |
|
W 36192
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Cynthia unable to create new Jamis user |
02/11/2019 11:15 am |
Chu Hsieh | 027813 | No Signature: remote support | |
|
W 36191
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Troubleshoot Network Slowness Issues. |
02/11/2019 01:30 pm |
Kevin Hsueh | 027786 | With Customer Signature | |
|
W 36189
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Create new account for Wes Seleen. |
02/08/2019 03:30 pm |
Kevin Hsueh | 027782 | No Signature: Remote Support | |
|
W 36188
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Update Denali |
02/08/2019 02:00 pm |
Earl James Flores | 027812 | With Customer Signature | |
|
W 36187
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Update Denali. |
02/08/2019 02:00 pm |
Kevin Hsueh | 027811 | With Customer Signature | |
|
W 36185
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Enable Edit Boat Reservation Function. Develop new function to duplicate Reservation. Check issue on search via Boat Reservation and issue on Transfer Reservation to another Dive. |
02/06/2019 04:30 pm |
Pam Castilla | 027782 | No Signature: Remote Service | |
|
W 36184
|
Onsite |
Unitek Environmental Gary Hendrix Work Requested: Troubleshoot network issues. |
02/07/2019 01:00 pm |
Kevin Hsueh | 027810 | With Customer Signature | |
|
W 36183
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot Engraving Machine |
02/07/2019 02:00 pm |
Kevin Hsueh | 027781 | With Customer Signature | |
|
W 36182
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Troubleshoot Mitch's workstation |
02/07/2019 10:30 am |
Kevin Hsueh | 027786 | With Customer Signature | |
|
W 36181
Ref/PO#6125122 |
Onsite |
Field Nation Work Requested: Swap Cash Drawer Lock |
02/07/2019 09:30 am |
Earl James Flores | 027809 | No Signature: Field nation Service | |
|
W 36180
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: Troubleshoot CCTV |
02/07/2019 08:30 am |
Kevin Hsueh | 027774 | With Customer Signature | |
|
W 36179
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Recreate outlook OST for Jennifer. |
02/06/2019 02:30 pm |
Kevin Hsueh | 027783 | With Customer Signature | |
|
W 36177
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Renew iecoguam.com domain name registration |
02/06/2019 10:30 am |
Kevin Hsueh | 027781 | No Signature: Remote Support | |
|
W 36176
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Troubleshoot scanning issues |
02/06/2019 09:00 am |
Kevin Hsueh | 027781 | With Customer Signature | |
|
W 36175
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Generate and send January 2019 Monthly Report. |
02/04/2019 10:30 am |
Kevin Hsueh | 027804 | No Signature: Remote Support | |
|
W 36174
|
Emergency Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Reprep laptops |
11/30/-0001 12:00 am |
Kevin Hsueh | 027883 | No Signature: inhouse service | |
|
W 36173
|
Service Contract Remote |
Marianas Gas Corporation Del Estampador Work Requested: Check MGC Agat location internet. Unable to browse. |
02/01/2019 03:30 pm |
Kevin Hsueh | 027781 | No Signature: Remote Support | |
|
W 36172
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Add member to Ops email distribution group |
02/01/2019 01:30 pm |
Kevin Hsueh | 027783 | No Signature: Remote Support | |
|
W 36170
|
Project Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Run 1 Cable to the conference room and termination. |
02/01/2019 09:30 am |
Earl James Flores | 027751 | With Customer Signature | |
|
W 36169
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot various issues. |
02/01/2019 09:00 am |
Kevin Hsueh | 027805 | With Customer Signature | |
|
W 36167
|
Project Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Run 3 Network Cables at GIA |
01/31/2019 09:30 am |
Earl James Flores | 027751 | With Customer Signature | |
|
W 36165
|
Onsite |
Cinnabon Chuck Williams Work Requested: Troubleshoot CCTV |
01/31/2019 08:30 am |
Kevin Hsueh | 027690 | With Customer Signature | |
|
W 36164
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Kyoko Mabuchi Work Requested: Troubleshoot various issues. |
01/30/2019 03:00 pm |
Kevin Hsueh | 027671 | With Customer Signature | |
|
W 36163
|
Emergency Onsite |
Department of Land Management Henry Dela Cruz Work Requested: Troubleshoot 3CX |
01/30/2019 10:00 am |
Kevin Hsueh | 027800 | With Customer Signature | |
|
W 36162
|
Onsite |
Express Business Service Joyce Santos Work Requested: Troubleshoot IP Phone at Pink Diamond location. |
01/30/2019 09:00 am |
Kevin Hsueh | 027799 | No Signature: Remote Support | |
|
W 36161
|
Onsite |
J & B Modern Tech Nelia Bangayan Work Requested: Troubleshoot QuickBooks Issue. |
01/29/2019 11:00 am |
Kevin Hsueh | 027801 | With Customer Signature | |
|
W 36160
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Deliver and install Netgear Switch and SFP Port at TRMA (2nd floor) |
01/29/2019 09:00 am |
Earl James Flores | 027671 | With Customer Signature | |
|
W 36159
|
Onsite |
Hilton Grand Vacations Company Yukiko Takaishi Work Requested: Install UPS units on Jackpot Gaming Workstations. |
01/29/2019 09:00 am |
Kevin Hsueh | 027798 | With Customer Signature | |
|
W 36158
|
Project Onsite |
ASC Trust LLC Ron Cruz Work Requested: Configure Secondary WAN on SonicWALL TZ400. |
01/28/2019 02:00 pm |
Kevin Hsueh | 027553 | With Customer Signature | |
|
W 36157
Ref/PO#4179796 |
Onsite |
Barrister Barrister Barrister Work Requested: REPLACE SEPARATION PAD & TRAY 1 PICK-UP ASSEMBLY |
01/28/2019 01:30 pm |
Earl James Flores | 027797 | No Signature: Barrister Service | |
|
W 36156
|
Onsite |
CrossCom National Danielle Zwiger Work Requested: Crosscom Service S8958188 at Kmart to install 2 spectralink mcu |
01/28/2019 08:00 am |
Kevin Hsueh | 027796 | No Signature: Crosscom Service | |
|
W 36155
|
After Hours Onsite |
Field Nation Pivital Solutions Work Requested: Field Nation Service# 5928020 at Home Depot to install LVPS on Pro Desk Lexmark MS610 printer. |
01/26/2019 09:30 am |
Kevin Hsueh | 027795 | No Signature: Field Nation: Need to add rate of $220 per hour to Field Nation customer. Rate not added. | |
|
W 36154
|
Service Contract Inhouse |
Guam Shipyard Verny Yambao Work Requested: No Wifi. Spoke with Kevin. Verny also asked if the Antivirus was installed last time, as he just recently installed a trial version. |
11/30/-0001 12:00 am |
Kevin Hsueh | 027793 | With Customer Signature | |
|
W 36153
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Run Dentrix compatability check on all workstations and servers in preparation for Dentrix G7.1 update. |
01/25/2019 12:00 pm |
Kevin Hsueh | 027794 | With Customer Signature | |
|
W 36152
|
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service# 6035923 at Tech Evo to install Fuser on Lexmark MS610 Printer. |
01/25/2019 09:30 am |
Kevin Hsueh | 027790 | No Signature: Field Nation | |
|
W 36151
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: Add stgguam.com to SonicWALL AntiSpam Whitelist Address Book. |
01/24/2019 02:00 pm |
Kevin Hsueh | 027771 | No Signature: Remote Support: Linda Santos | |
|
W 36150
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Deliver and setup lenovo laptop. Install new HDD on Morrico server. |
01/24/2019 03:30 pm |
Kevin Hsueh | 027789 | With Customer Signature | |
|
W 36149
Ref/PO#4180945 |
Onsite |
Barrister Barrister Barrister Work Requested: SERIAL NUMBER: CNRXY48373 MODEL: LASERJET 4250DTN REPLACE MAINTENANCE KIT CONTACT |
01/24/2019 02:00 pm |
Earl James Flores | 027772 | No Signature: Barrister Service | |
|
W 36148
Ref/PO#6013086 |
Onsite |
Field Nation Staley Technologies Work Requested: Tech is needed to replace cash drawer locks on (2) registers-- tech must use DoForms |
01/24/2019 09:00 am |
Earl James Flores | 027769 | No Signature: Field Nation Service | |
|
W 36147
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Scan and clean Lindy's Workstation for Virus and Malware. Deliver and setup back at RFV office. |
01/24/2019 09:30 am |
Kevin Hsueh | 027736 | With Customer Signature | |
|
W 36146
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Clone Panasonic CF-19 Laptops |
01/23/2019 01:00 pm |
Kevin Hsueh | 027768 |
No Signature: Remote Support
Signature for Later: Laptops to be delivered and setup at Morrico |
|
|
W 36145
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot email issue. |
01/23/2019 11:00 am |
Kevin Hsueh | 027696 | No Signature: Remote Support | |
|
W 36144
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: Work with Dentrix Support to run compatibility checks on servers for Dentrix G7.1 upgrade. |
01/23/2019 08:30 am |
Kevin Hsueh | 027693 | No Signature: Remote Support | |
|
W 36143
Ref/PO#5967759 |
Onsite |
Field Nation Pivital Solutions Work Requested: printer not printing Computer room printer-Black and white |
01/23/2019 10:00 am |
Earl James Flores | 027767 | No Signature: Field Nation Service | |
|
W 36142
Ref/PO#6036590 |
After Hours Onsite |
Field Nation Bailiwick Services Work Requested: FN# 6036590 at Home Depot, Trip 1 Troubleshoot tool carral IP camera |
01/23/2019 03:00 am |
Jordan Gimmen | 027766 | No Signature: Field Nation | |
|
W 36141
Ref/PO#6036412 |
After Hours Onsite |
Field Nation Bailiwick Services Work Requested: FN# 6036412 at Home Depot, Trip 1 Troubleshoot face shot camera |
01/23/2019 01:00 am |
Jordan Gimmen | 027765 | No Signature: Field Nation | |
|
W 36140
Ref/PO#6037540 |
After Hours Onsite |
Field Nation Bailiwick Services Work Requested: FN# 6037540 at Home Depot, Trip 1 Troubleshoot LAN port A-03 in Bookkeeping |
01/22/2019 11:00 pm |
Jordan Gimmen | 027764 | No Signature: Field Nation | |
|
W 36139
Ref/PO#5928020 |
Onsite |
Field Nation Pivital Solutions Work Requested: Printouts are blank |
01/22/2019 02:00 pm |
Earl James Flores | 027761 | No Signature: Field Nation Service | |
|
W 36138
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Troubleshoot network issue on retail computer. |
01/22/2019 10:00 am |
Kevin Hsueh | 027698 | With Customer Signature | |
|
W 36137
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Download and install SpecPro21 Software |
01/21/2019 03:00 pm |
Kevin Hsueh | 027759 |
No Signature: Remote Support
Signature for Later: Laptop to be delivered and setup at Morrico |
|
|
W 36136
|
Remote |
Hilton Grand Vacations Company David Manglay Work Requested: Configure Extension 119 (originally for Yukiko) for Sho Hammond. |
01/21/2019 12:45 pm |
Kevin Hsueh | 027756 | No Signature: Remote Support: David Manglay | |
|
W 36135
Ref/PO#5945001 |
Onsite |
Field Nation Alert Tech Work Requested: Field Nation Service# 5945001 at Calvin Klein to replace motion sensor in fitting room. |
01/21/2019 02:00 pm |
Kevin Hsueh | 027758 | No Signature: Field Nation | |
|
W 36133
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Unable to access WEBSRV. |
01/21/2019 10:00 am |
Chu Hsieh | 027757 | With Customer Signature | |
|
W 36132
Ref/PO#747588 |
Onsite |
Level 10 Level 10 Inc Work Requested: APC BK350 Battery Backup Replacement - 8 Registers |
01/21/2019 11:00 am |
Earl James Flores | 027755 | No Signature: Level 10 Service Request | |
|
W 36131
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: Troubleshoot Obayashi Backup |
01/21/2019 09:00 am |
Kevin Hsueh | 027754 | With Customer Signature | |
|
W 36129
Ref/PO#747617 |
Onsite |
Level 10 Level 10 Inc Work Requested: Verifone MX915 Replacement |
01/18/2019 11:00 am |
Earl James Flores | 027752 | No Signature: Level 10 Service Request | |
|
W 36128
|
Onsite |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Troubleshoot WiFi with NJ corporate IT. |
01/18/2019 09:00 am |
Kevin Hsueh | 027750 | With Customer Signature | |
|
W 36126
|
Inhouse |
Marks, Robert Robert Marks Work Requested: Recover data from Hard drive |
01/18/2019 12:51 am |
Chu Hsieh | 028023 |
No Signature: Remote Support
Signature for Later: wait for customer pickup |
|
|
W 36125
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: DNS changes to guamsurgicenter.com, per email request. |
01/17/2019 11:30 am |
Pam Castilla | 027691 | No Signature: Remote Support | |
|
W 36124
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot Lindys workstation |
01/17/2019 11:00 am |
Kevin Hsueh | 027736 | With Customer Signature | |
|
W 36123
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Deliver and setup Panasonic CF-19 Laptop |
01/17/2019 09:00 am |
Kevin Hsueh | 027748 | With Customer Signature | |
|
W 36122
Ref/PO#4172702 |
Onsite |
Barrister Barrister Barrister Work Requested: Hardware Repair J9086A / HP 2610-24-PPoE Switch |
01/16/2019 02:00 pm |
Earl James Flores | 027746 | No Signature: Barrister Service | |
|
W 36121
|
Service Contract Remote |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: New account for new employee named Chat (Chat@emiglass.com) created by Rexman. Service request to mirror Chat@emiglass.com access rights with Cleo's access rights. |
01/15/2019 02:00 pm |
Kevin Hsueh | 027689 | No Signature: Remote support: Rexman Ng | |
|
W 36119
|
Remote |
Great National Insurance Vilma Bumagat Work Requested: Generate website report (website statistics) for 2018, per request by Vilma Bumagat |
01/15/2019 10:30 am |
Pam Castilla | 027983 | No Signature: Remote Support | |
|
W 36118
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Meeting with MDA to discuss changes on Boat Reservation Software. Implement changes on Boat Dive Number Format (Year - Dive Number) |
01/14/2019 10:30 am |
Pam Castilla | 027698 | No Signature: Remote Support | |
|
W 36117
|
Onsite |
Creelman, Rosie Rosie Creelman Work Requested: Troubleshoot connecting laptop to large display. Location: Our Lady of Assumption Church. Contact Cell: 678-8565 |
01/15/2019 02:00 pm |
Chu Hsieh | 027744 | With Customer Signature | |
|
W 36116
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4173818 at FHB Harmon to troubleshoot LaserJet P4015. |
01/15/2019 12:00 pm |
Kevin Hsueh | 027743 | No Signature: Barrister Service | |
|
W 36115
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4174781 at FHB to install maintenance kit on HP LaserJet 4250 |
01/15/2019 11:00 am |
Kevin Hsueh | 027742 | No Signature: Barrister Service | |
|
W 36114
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Install Carestream update. Install new UPS batteries. |
01/15/2019 08:00 am |
Kevin Hsueh | 027693 | With Customer Signature | |
|
W 36113
Ref/PO#6017833 |
Onsite |
Field Nation Pivital Solutions Work Requested: The Home Depot Winter Enhanced Preventive Maintenance |
01/15/2019 09:00 am |
Earl James Flores | 027741 | No Signature: Field Nation Service | |
|
W 36112
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Meeting with MDA Staff on Boat Software. Install new network printer in retail. |
01/14/2019 10:30 am |
Kevin Hsueh | 027698 | With Customer Signature | |
|
W 36111
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: Update AVG Scheduled Scan Settings. |
01/11/2019 02:30 pm |
Kevin Hsueh | 027691 | No Signature: Remote Support | |
|
W 36110
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Clone new Panasonic CF-19 laptop HDD with DIESEL-01 laptop (dropped off by Morrico) |
01/11/2019 01:30 pm |
Kevin Hsueh | 027735 |
No Signature: Remote Support
Signature for Later: Laptop to be delivered and setup at Morrico |
|
|
W 36109
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Troubleshoot workstation outlook issue. |
01/11/2019 10:30 am |
Earl James Flores | 027700 | With Customer Signature | |
|
W 36107
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Salyee cannot open Outlook |
01/10/2019 02:45 pm |
Chu Hsieh | 027734 | With Customer Signature | |
|
W 36106
Ref/PO#5939301 |
Onsite |
Field Nation Bailiwick Services Work Requested: Field Nation Service 5939301 at Home Depot to troubleshoot Lexmark Printer (SN: 45147GHH45GG8) in Kitchen Design department. |
01/10/2019 09:30 am |
Kevin Hsueh | 027730 | No Signature: Field Nation | |
|
W 36105
Ref/PO#5983080 |
Onsite |
Field Nation Bailiwick Services Work Requested: Field Nation Service 5983080 at Home Depot to troubleshoot network port D56. No network connectivity. |
01/10/2019 09:30 am |
Kevin Hsueh | 027729 | No Signature: Field Nation Service | |
|
W 36104
Ref/PO#5947051 |
Onsite |
Field Nation Bailiwick Services Work Requested: Field Nation Service 5947051 at Home Depot to troubleshoot TV in training room not receiving signal. |
01/10/2019 09:30 am |
Kevin Hsueh | 027728 | No Signature: Field Nation Service | |
|
W 36103
Ref/PO#5966442 |
Onsite |
Field Nation Pivital Solutions Work Requested: Fax not working / No analog cable |
01/10/2019 09:30 am |
Earl James Flores | 027733 | No Signature: Field Nation Service | |
|
W 36102
Ref/PO#5967759 |
Onsite |
Field Nation Pivital Solutions Work Requested: Printer not printing-Computer room printer-Black and white |
01/10/2019 09:30 am |
Earl James Flores | 027732 | No Signature: Field nation service | |
|
W 36098
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Troubleshoot network issue in Mr. Webber's office. |
01/09/2019 02:30 pm |
Kevin Hsueh | 027698 | With Customer Signature | |
|
W 36097
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot email issue. |
01/09/2019 08:30 am |
Kevin Hsueh | 027731 | No Signature: Remote Support | |
|
W 36095
|
Service Contract Inhouse |
Marianas Gas Corporation Selina Ashland Work Requested: Grant Full Access to Bong's Exchange Mailbox for Selina and Jun. |
01/08/2019 03:00 pm |
Kevin Hsueh | 027726 | No Signature: Remote Support: Selina Ashland | |
|
W 36094
|
Remote |
Great National Insurance Vilma Bumagat Work Requested: Re-generate file for the policy numbers, as they've extended their 2018 policy numbers |
01/08/2019 02:00 pm |
Pam Castilla | 027982 | No Signature: Remote Service | |
|
W 36093
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Alma report issues downloading and installing New Holland EST updates. |
01/08/2019 01:15 pm |
Chu Hsieh | 027722 | With Customer Signature | |
|
W 36092
Ref/PO#9914810 |
Onsite |
PC SOS Julisa Cardoza Work Requested: PC SOS Service 9914810 at Disability Determination Services to perform preventive maintenance on Fujitsu FI-6770 scanner |
01/08/2019 09:30 am |
Kevin Hsueh | 027724 | No Signature: PC SOS Service | |
|
W 36091
Ref/PO#9914809 |
Onsite |
PC SOS Julisa Cardoza Work Requested: PC SOS Service 9914809 at Disability Determination Services to perform preventive maintenance on Fujitsu FI-6770 scanner. |
01/08/2019 09:30 am |
Kevin Hsueh | 027723 | No Signature: PC SOS Service | |
|
W 36090
Ref/PO#9914796 |
Onsite |
PC SOS Julisa Cardoza Work Requested: PC SOS Service 9914796 at Disability Determination Services to perform preventive maintenance on Fujitsu FI-6770 scanner. |
01/08/2019 09:30 am |
Kevin Hsueh | 027721 | No Signature: PC SOS Service | |
|
W 36089
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Sophia spoke with chu |
11/30/-0001 12:00 am |
Kevin Hsueh | 027670 | With Customer Signature | |
|
W 36088
Ref/PO#5908981 |
After Hours Onsite |
Field Nation Onsite Technology Work Requested: FN# 5908981 at Tommy Hilfiger, Trip 1 Replace controller PC |
01/07/2019 11:00 pm |
Jordan Gimmen | 027720 | No Signature: Field Nation | |
|
W 36087
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: Troubleshoot workstation issues. |
01/07/2019 02:00 pm |
Kevin Hsueh | 027718 | With Customer Signature | |
|
W 36086
|
Service Contract Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot Guam Urology Extension 271. Calls go directly to voicemail per Colin. |
01/07/2019 09:00 am |
Kevin Hsueh | 027691 | No Signature: Remote Support Service | |
|
W 36085
|
Inhouse |
Guam Shipyard Verny Yambao Work Requested: Troubleshoot laptop |
11/30/-0001 12:00 am |
Kevin Hsueh | 027747 | With Customer Signature | |
|
W 36084
|
Inhouse |
Denny's of Guam Dane Taitano Work Requested: Configure all Domino's 3CX Queue groups to use new greeting and music on hold (received from Dane Taitano) |
01/04/2019 04:00 pm |
Kevin Hsueh | 027717 | No Signature: Remote Support | |
|
W 36083
|
Inhouse |
Unitek Environmental Michelle Hendrix Work Requested: Take the MECAdmin account off from the system. Make remaining accounts as admin. |
01/07/2019 05:33 am |
Chu Hsieh | 027116 | With Customer Signature | |
|
W 36082
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Swap out defective Fast Ethernet switch with gigabit switches |
01/04/2019 03:00 pm |
Chu Hsieh | 027715 | With Customer Signature | |
|
W 36081
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Users reported printing issues |
01/04/2019 09:45 am |
Chu Hsieh | 027697 | With Customer Signature | |
|
W 36079
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot various workstation issues. |
01/04/2019 01:30 pm |
Kevin Hsueh | 027714 | With Customer Signature | |
|
W 36078
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Troubleshoot WiFi Router. |
01/04/2019 10:30 am |
Kevin Hsueh | 027702 | With Customer Signature | |
|
W 36077
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot printer issue. |
01/04/2019 09:30 am |
Kevin Hsueh | 027693 | With Customer Signature | |
|
W 36076
Ref/PO#746312 |
Onsite |
Level 10 Level 10 Inc Work Requested: APC BK350 Battery Backup Replacement at Ross. |
01/03/2019 03:30 pm |
Earl James Flores | 027712 | No Signature: LEVEL 10 service. | |
|
W 36075
Ref/PO#746311 |
Onsite |
Level 10 Level 10 Inc Work Requested: APC BK350 Battery Backup Replacement at Ross. |
01/03/2019 03:00 pm |
Earl James Flores | 027711 | No Signature: LEVEL 10 service | |
|
W 36074
|
Inhouse |
Unitek Environmental Michelle Hendrix Work Requested: System will just shut down. Possible malware. Takes long to boot up. Password Eodtech1911A1. Contact Katrina 486-4181 |
11/30/-0001 12:00 am |
Chu Hsieh | 027710 |
No Signature: Remote Support
Signature for Later: waiting on customer pickup |
|
|
W 36071
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot various workstation issues. Setup 2 employee exchange accounts to mobile phones. |
01/03/2019 01:30 pm |
Kevin Hsueh | 027696 | With Customer Signature | |
|
W 36070
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Troubleshoot printing issues on HP LaserJet printer. |
01/03/2019 11:00 am |
Kevin Hsueh | 027697 | With Customer Signature | |
|
W 36069
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Immigrant Pro 6.9o Update. |
01/04/2019 11:00 am |
Kevin Hsueh | 027670 | With Customer Signature | |
|
W 36068
|
Inhouse |
Unitek Environmental Michelle Hendrix Work Requested: Customer's Microsoft Outlook is not functioning properly, does not update emails. Troubleshoot program. Password: Hotm@m@35 |
01/02/2019 08:43 am |
Chu Hsieh | 027708 | With Customer Signature | |
|
W 36067
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Generate and send December 2018 Monthly Maintenance Report. |
01/02/2019 03:00 pm |
Kevin Hsueh | 027707 | No Signature: Remote Support: December 2018 Monthly Maintenance Report | |
|
W 36066
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Troubleshoot Lenovo E560 Laptop |
01/02/2019 03:00 pm |
Kevin Hsueh | 027737 |
No Signature: Remote Support
Signature for Later: Laptop to be delivered back to TRMA |
|
|
W 36065
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Troubleshoot Mark's Laptop. Troubleshoot network issue on second floor office. |
01/02/2019 01:30 pm |
Kevin Hsueh | 027671 | With Customer Signature | |
|
W 36064
|
Service Contract Remote |
Great National Insurance Vilma Bumagat Work Requested: 1. Update Contact Us Page on website. 2. Generate Excel File for Policy Numbers Generated for the year 2018 |
12/27/2018 09:00 am |
Pam Castilla | 027488 | No Signature: Remote Service | |
|
W 36063
Ref/PO#5928020 |
Onsite |
Field Nation Pivital Solutions Work Requested: Field Nation Service 5928020 at Home Depot to troubleshoot Lexmark MS610 printer (blank print outs) |
01/02/2019 10:00 am |
Earl James Flores | 027709 | No Signature: Field Nation Service | |
|
W 36062
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Install FUSO and New Holland Agriculture Updates |
01/02/2019 09:30 am |
Chu Hsieh | 027699 | With Customer Signature | |
|
W 36061
|
Service Contract Inhouse |
Morrico Equipment Allan Morrison Work Requested: Clean out Allan's laptop and to be reused for Guam office |
12/18/2018 02:00 pm |
Chu Hsieh | 027687 | With Customer Signature | |
|
W 36060
|
Service Contract Onsite |
Guam Surgicenter Carolyn Mafnas Work Requested: Install headset |
12/21/2018 10:30 am |
Kevin Hsueh | 027600 | With Customer Signature | |
|
W 36059
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Troubleshoot Todd's Dragon Naturally Speaking Software. |
12/21/2018 11:30 am |
Kevin Hsueh | 027611 | With Customer Signature | |
|
W 36058
|
Service Contract Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: Setup workstations at Pretzelmaker new office. |
12/21/2018 09:00 am |
Kevin Hsueh | 027599 | With Customer Signature | |
|
W 36057
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: not receiving emails from user marie.javier@asctrust.com but receive emails from marie.unsiog@asctrust.com |
12/20/2018 03:00 pm |
Chu Hsieh | 027686 | No Signature: remote service | |
|
W 36056
|
Service Contract Remote |
Island Cancer Center Colin O'Connell Work Requested: Setup SonicWall firewall exclusion for Varian |
12/20/2018 10:30 am |
Chu Hsieh | 027603 | No Signature: Remote service | |
|
W 36055
|
Onsite |
CrossCom National Danielle Zwiger Work Requested: Crosscom S8958188 Trip 5 at Kmart to install Spectralink MCU |
12/20/2018 02:00 pm |
Kevin Hsueh | 027685 | No Signature: Crosscom | |
|
W 36054
|
Project Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: 3CX End User and Admin Training |
12/20/2018 09:30 am |
Kevin Hsueh | 027215 | With Customer Signature | |
|
W 36053
|
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service 5880495 at Home Depot. Fall Preventive Maintenance. |
12/19/2018 02:00 pm |
Earl James Flores | 027680 | No Signature: Field Nation Service - No Signature | |
|
W 36052
|
Inhouse |
Lana Leffingwell Susan Hammer Work Requested: Clean desktop of viruses, computer reported slow, and advice hard drive storage space cleanup. |
11/30/-0001 12:00 am |
Chu Hsieh | 027682 | With Customer Signature | |
|
W 36051
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot various workstation issues |
12/19/2018 10:30 am |
Kevin Hsueh | 027606 | With Customer Signature | |
|
W 36050
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4151954 at FHB to install LaserJet 4250. |
12/19/2018 11:00 am |
Earl James Flores | 027679 | No Signature: No Signature - Barrister Service | |
|
W 36049
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Reinstall quickbooks for mark |
12/19/2018 09:00 am |
Kevin Hsueh | 027605 | With Customer Signature | |
|
W 36048
Ref/PO#5855378 |
After Hours Onsite |
Field Nation Onsite Technology Work Requested: FN# 5855378 at TH207, Trip 1 Replace controller |
12/11/2018 11:00 pm |
Jordan Gimmen | 027719 | No Signature: Field Nation | |
|
W 36047
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Troubleshoot various outlook issues |
12/18/2018 02:30 pm |
Kevin Hsueh | 027606 | With Customer Signature | |
|
W 36046
|
Onsite |
Micronesian Divers Association Lee Webber Work Requested: Troubleshoot workstation |
12/18/2018 10:30 am |
Kevin Hsueh | 027607 | With Customer Signature | |
|
W 36045
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service #4159475 at GRMC |
12/18/2018 01:30 pm |
Earl James Flores | 027678 | With Customer Signature | |
|
W 36042
Ref/PO#PO# P18011978 |
Project Onsite |
Guam Community College Katsuyoshi Uchima Work Requested: Provide Promethean ActivPanel Basic Training to GCC Professors |
12/20/2018 09:00 am |
Jason Soliva | 027502 | With Customer Signature | |
|
W 36041
|
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service 5871828 at Veteran Affairs to install Maintenance Kit for Lexmark 7500-632. |
12/17/2018 01:30 pm |
Earl James Flores | 027676 | No Signature: Field Nation Service | |
|
W 36040
|
Onsite |
CrossCom National Danielle Zwiger Work Requested: Crosscom Service S8958188 Trip 4 at Kmart to install Spectralink MCU. |
12/17/2018 08:00 am |
Kevin Hsueh | 027674 | No Signature: Crosscom | |
|
W 36039
|
After Hours Onsite |
Morrico Equipment Allan Morrison Work Requested: Migrate data from Al's old laptop to new. |
12/15/2018 11:08 am |
Chu Hsieh | 027673 | No Signature: Remote Support | |
|
W 36038
Ref/PO#T20181207.0002 |
After Hours Onsite |
Onsite Technology Ron Guido Work Requested: Onsite Technology T20181207.0020 at CK133, Trip 1 Calibrate traffic cameras |
12/14/2018 06:00 pm |
Jordan Gimmen | 027672 | No Signature: On Site Technology | |
|
W 36037
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Continue exporting of ex-employee mailboxes and data files |
12/14/2018 03:00 pm |
Chu Hsieh | 027668 | With Customer Signature | |
|
W 36036
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Troubleshoot AVG on Maria's workstation. |
12/14/2018 02:00 pm |
Kevin Hsueh | 027599 | With Customer Signature | |
|
W 36035
|
Onsite |
Express Business Service Joyce Santos Work Requested: Troubleshoot 3CX Issues. |
12/14/2018 11:00 am |
Kevin Hsueh | 027667 | No Signature: Remote Support | |
|
W 36034
|
Onsite |
Field Nation Bailiwick Services Work Requested: Field Nation Service 5910096 at Home Depot. |
12/14/2018 09:00 am |
Kevin Hsueh | 027666 | No Signature: Field Nation | |
|
W 36033
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Troubleshoot workstation |
12/13/2018 10:00 am |
Kevin Hsueh | 027607 | With Customer Signature | |
|
W 36032
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot TimeQPlus |
12/13/2018 09:30 am |
Kevin Hsueh | 027602 | With Customer Signature | |
|
W 36031
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot Extension 271. Calls route directly to voicemail. |
12/12/2018 03:30 pm |
Kevin Hsueh | 027600 | No Signature: Remote Support | |
|
W 36030
|
Service Contract Remote |
Marianas Gas Corporation Cynthia Pizarro Work Requested: SSL Certificate expired issue for remote.guamshipyard.net |
12/12/2018 10:30 am |
Chu Hsieh | 027606 | No Signature: Remote service | |
|
W 36029
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot SonicWALL ESA with SonicWALL Support. |
12/12/2018 03:00 pm |
Kevin Hsueh | 027579 | No Signature: Remote Support | |
|
W 36028
|
Inhouse |
PC SOS Briona Dailey Work Requested: PC SOS Ticket 6002286 to go through WSP Training for PC SOS Tech. |
12/12/2018 02:00 pm |
Kevin Hsueh | 027662 | No Signature: PC SOS | |
|
W 36027
|
Onsite |
CrossCom National Danielle Zwiger Work Requested: Crosscom S8958188 at Kmart to install Spectralink MCU. |
12/12/2018 10:30 am |
Kevin Hsueh | 027661 | No Signature: Crosscom | |
|
W 36026
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot service laptop |
12/12/2018 09:00 am |
Kevin Hsueh | 027660 | With Customer Signature | |
|
W 36025
|
Inhouse |
Unitek Environmental LeRoy Moore Work Requested: System not booting. Customer needs this laptop ASAP. |
12/12/2018 12:06 am |
Chu Hsieh | 027663 |
No Signature: Remote Support
Signature for Later: Waiting on customer pickup |
|
|
W 36023
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Unable to remote access to RightFax server |
12/11/2018 01:30 pm |
Chu Hsieh | 027188 | With Customer Signature | |
|
W 36022
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot workstation issues. |
12/11/2018 03:00 pm |
Kevin Hsueh | 027659 | With Customer Signature | |
|
W 36021
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4155977 at Docomo to intsall processor. |
12/11/2018 01:30 pm |
Kevin Hsueh | 027658 | No Signature: Barrister | |
|
W 36020
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Add domain name to SonicWALL Blacklist. |
12/11/2018 10:30 am |
Kevin Hsueh | 027607 | No Signature: Remote Support | |
|
W 36019
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Reset Password for Roxanne |
12/11/2018 10:00 am |
Kevin Hsueh | 027599 | No Signature: Remote Support | |
|
W 36018
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot printing issues from Quickbooks |
12/11/2018 08:30 am |
Kevin Hsueh | 027605 | With Customer Signature | |
|
W 36017
|
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service 5855861 at Home Depot. |
12/10/2018 11:00 am |
Kevin Hsueh | 027656 | No Signature: Field Nation | |
|
W 36016
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4154743 at PIC |
12/10/2018 09:00 am |
Kevin Hsueh | 027655 | No Signature: Barrister | |
|
W 36015
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4154742 at PIC |
12/10/2018 09:00 am |
Kevin Hsueh | 027654 | No Signature: Barrister | |
|
W 36014
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4154741 at PIC |
12/10/2018 09:00 am |
Kevin Hsueh | 027653 | No Signature: Barrister | |
|
W 36013
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4154740 at PIC |
12/10/2018 09:00 am |
Kevin Hsueh | 027652 | No Signature: Barrister | |
|
W 36012
|
Onsite |
CrossCom National Danielle Zwiger Work Requested: Crosscom Service S8958188 at Kmart |
12/10/2018 09:00 am |
Kevin Hsueh | 027651 | No Signature: Crosscom | |
|
W 36011
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Configure mail flow for eric@mdaguam.com to send a copy of all emails to lee@mdaguam.com |
12/07/2018 03:30 pm |
Kevin Hsueh | 027607 | No Signature: Remote Support | |
|
W 36010
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service 4136099 at GRMC to install HDD on Node 2 |
12/07/2018 02:00 pm |
Kevin Hsueh | 027649 | No Signature: Barrister | |
|
W 36009
|
Project Onsite |
Micronesian Divers Association Lee Webber Work Requested: Complete setup of Mr. Webbers workstation |
12/07/2018 10:30 am |
Kevin Hsueh | 027526 | With Customer Signature | |
|
W 36008
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Export ex-employee Exchange mailbox to pst |
12/06/2018 01:45 pm |
Chu Hsieh | 027608 | With Customer Signature | |
|
W 36007
|
Project Onsite |
Micronesian Divers Association Lee Webber Work Requested: Setup Mr. Webber's New Workstation. |
12/06/2018 02:00 pm |
Kevin Hsueh | 027607 | With Customer Signature | |
|
W 36006
|
Project Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: Deploy remaining IP Phones |
12/06/2018 09:00 am |
Kevin Hsueh | 027215 | No Signature: Project | |
|
W 36005
|
Project Remote |
Title Guaranty of Guam Ryan Mummert Work Requested: Configure DIDs starting with 300 Call Flow. |
12/05/2018 03:30 pm |
Kevin Hsueh | 027215 | No Signature: Project | |
|
W 36004
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service 4151954 Trip 2 at FHB. |
12/05/2018 01:00 pm |
Kevin Hsueh | 027646 | No Signature: Barrister | |
|
W 36003
|
Onsite |
Field Nation Work Requested: Field Nation Service 5770628 at Home Depot |
12/05/2018 09:30 am |
Kevin Hsueh | 027643 | No Signature: Field Nation | |
|
W 36002
Ref/PO#284174-2 |
After Hours Onsite |
Communication Resources, Inc. Beth Humphreys Work Requested: Communication Resources Work Order 284174-2 at Calvin Klein#133 to install credit card machines on registers and test APs. |
12/05/2018 11:00 pm |
Christopher Unsiog | 027647 | No Signature: Communication Resources | |
|
W 36001
Ref/PO#4152689 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service 4152689 at GRMC to install 7400 Node. |
12/04/2018 02:00 pm |
Kevin Hsueh | 027640 | No Signature: Barrister | |
|
W 36000
Ref/PO#4152554 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service 4152554 at GRMC to install HDD on HP ProLiant DL380p Gen 8 Server |
12/04/2018 02:00 pm |
Kevin Hsueh | 027639 | No Signature: Barrister | |
|
W 35999
|
Project Onsite |
Hilton Grand Vacations Company Yukiko Takaishi Work Requested: HGVC Security System Project |
12/07/2018 08:00 pm |
Jordan Gimmen | 026449 | With Customer Signature | |
|
W 35998
Ref/PO#284174-2 |
After Hours Onsite |
Communication Resources, Inc. Beth Humphreys Work Requested: Communication Resources Work Order 284174-2 at Calvin Klein#133 to install credit card machines on registers and test APs. |
12/05/2018 11:00 pm |
Jordan Gimmen | 027647 | No Signature: Commication Resources | |
|
W 35997
|
After Hours Onsite |
Communication Resources, Inc. Beth Humphreys Work Requested: OnSite Technology Service at Tommy Hilfiger #0217 (Barrigada) to install Controller Board. |
12/06/2018 11:00 pm |
Jordan Gimmen | 027648 | No Signature: Commication Resources | |
|
W 35996
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: Configure windows update settings on all computers. |
12/04/2018 08:00 am |
Kevin Hsueh | 027637 | With Customer Signature | |
|
W 35995
|
Service Contract Remote |
Office of Public Accountability Edlyn Dalisay Work Requested: Generate November 2018 Monthly Report. |
12/03/2018 04:00 pm |
Kevin Hsueh | 027632 | No Signature: Remote Support | |
|
W 35994
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot Extension 710. |
12/03/2018 02:30 pm |
Kevin Hsueh | 027608 | With Customer Signature | |
|
W 35993
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Install NET 3.5 on Vingcard PC. |
12/03/2018 01:30 pm |
Kevin Hsueh | 027609 | With Customer Signature | |
|
W 35992
|
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation 5836047 at AAFB |
12/03/2018 09:00 am |
Kevin Hsueh | 027635 | No Signature: Field Nation | |
|
W 35991
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: Per Allan to do a WebEx with Daimler Trucks North America to install SpecPro on new laptop |
11/30/2018 10:00 am |
Chu Hsieh | 027628 | No Signature: Remote service | |
|
W 35990
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot MS Office Activation Issues. |
11/30/2018 02:30 pm |
Kevin Hsueh | 027579 | With Customer Signature | |
|
W 35989
|
After Hours Onsite |
Communication Resources, Inc. Beth Humphreys Work Requested: Communication Resources Service 281174 at Calvin Klein. |
11/30/2018 07:00 pm |
Jordan Gimmen | 027633 | With Customer Signature | |
|
W 35987
|
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service 5824447 at Department of Veteran Affairs to troubleshoot Lexmark Printing issues. |
11/30/2018 09:30 am |
Kevin Hsueh | 027629 | No Signature: Field Nation | |
|
W 35986
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Create new extension for Charles Maher |
11/29/2018 02:30 pm |
Kevin Hsueh | 027623 | No Signature: Remote Support | |
|
W 35985
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: File security issues |
11/29/2018 10:30 am |
Chu Hsieh | 027626 | With Customer Signature | |
|
W 35984
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Install HP LaserJet Maintenance Kit |
11/29/2018 02:00 pm |
Earl James Flores | 027622 | With Customer Signature | |
|
W 35982
|
Onsite |
CrossCom National Danielle Zwiger Work Requested: Crosscom S8958188 at Kmart to troubleshoot Phone System. |
11/29/2018 09:30 am |
Kevin Hsueh | 027625 | No Signature: Crosscom | |
|
W 35981
|
Onsite |
Field Nation Bailiwick Services Work Requested: Field Nation Service 5722736 at Home Depot: Bailiwick Vendor Meet |
11/28/2018 09:00 am |
Kevin Hsueh | 027621 | No Signature: Bailiwick | |
|
W 35980
|
Service Contract Inhouse |
Marianas Gas Corporation Selina Ashland Work Requested: Selena spoke with Kevin. Setup the laptops and install MS Office Professional |
12/06/2018 04:00 pm |
Earl James Flores | 027974 | With Customer Signature | |
|
W 35979
|
Service Contract Onsite |
Guam Surgicenter Carolyn Mafnas Work Requested: Troubleshoot workstation |
11/28/2018 02:30 pm |
Kevin Hsueh | 027510 | With Customer Signature | |
|
W 35978
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Install NET 3.5 on Ving Card PC |
11/28/2018 01:30 pm |
Kevin Hsueh | 027620 | With Customer Signature | |
|
W 35977
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot DP server issue |
11/28/2018 02:00 pm |
Chu Hsieh | 027619 | With Customer Signature | |
|
W 35975
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Install new HDD on MESRV12 |
11/27/2018 05:30 pm |
Kevin Hsueh | 027617 | With Customer Signature | |
|
W 35974
|
Service Contract Onsite |
Marianas Gas Corporation Selina Ashland Work Requested: Site visit/meeting with Selina Ashland at MGC Agat Plant. |
11/27/2018 02:00 pm |
Kevin Hsueh | 027616 | With Customer Signature | |
|
W 35973
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service 4151954 at FHB to install Maintenance Kit. |
11/27/2018 01:30 pm |
Kevin Hsueh | 027615 | No Signature: Remote Support | |
|
W 35972
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot Lindy's Workstation. |
11/27/2018 10:30 am |
Kevin Hsueh | 027579 | With Customer Signature | |
|
W 35971
|
Service Contract Remote |
Guam Surgicenter Carolyn Mafnas Work Requested: Create new extension for Therese Scharff |
11/26/2018 03:00 pm |
Kevin Hsueh | 027510 | No Signature: Remote Support | |
|
W 35969
|
Service Contract Onsite |
Great National Insurance Vilma Bumagat Work Requested: Troubleshoot AVG on Alminas Workstation. |
11/26/2018 02:00 pm |
Earl James Flores | 027488 | With Customer Signature | |
|
W 35968
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Meeting with GTA for MDA Metro-E |
11/26/2018 11:00 am |
Kevin Hsueh | 027613 | No Signature: Remote Support | |
|
W 35967
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot 3CX Phone System |
11/26/2018 09:00 am |
Kevin Hsueh | 027612 | No Signature: Remote Support | |
|
W 35964
|
Service Contract Inhouse |
Morrico Equipment Allan Morrison Work Requested: Setup Allan's new Lenovo X1 Carbon Laptop |
11/19/2018 04:00 pm |
Chu Hsieh | 027624 | No Signature: Remote service | |
|
W 35963
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Unable to access email |
11/21/2018 01:00 pm |
Chu Hsieh | 027597 |
No Signature: Remote Support
Signature for Later: Sign for pickup |
|
|
W 35962
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Release email from yhattori@fujita.co.jp in SonicWALL Junk Box. add fujita.co.jp to SonicWALL Whitelist. |
11/21/2018 12:30 pm |
Kevin Hsueh | 027579 | No Signature: Remote Support | |
|
W 35961
|
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service 5742424 at AAFB |
11/21/2018 10:00 am |
Kevin Hsueh | 027595 | No Signature: Field Nation: Essintial | |
|
W 35960
|
Service Contract Onsite |
Marianas Gas Corporation Christina Espiritu Work Requested: Troubleshoot MGC Agat Internet. Internet down. |
11/20/2018 03:00 pm |
Kevin Hsueh | 027593 | With Customer Signature | |
|
W 35959
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: trouble shoot laptop as customer is having issues accessing outlook and remote access to email server. PW: Morrico1$ |
11/20/2018 07:48 am |
Kevin Hsueh | 027594 | With Customer Signature | |
|
W 35958
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Configure daily backup on HOTSPOTSRV |
11/20/2018 11:00 am |
Kevin Hsueh | 027592 | No Signature: Remote Support | |
|
W 35957
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: Create new profile |
11/20/2018 10:00 am |
Kevin Hsueh | 027590 | No Signature: Remote Support: Michelle Bordallo | |
|
W 35956
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot JAMIS Printing. |
11/20/2018 03:30 pm |
Kevin Hsueh | 027591 | With Customer Signature | |
|
W 35955
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Immigrant Pro 6.9n Update. |
11/20/2018 02:00 pm |
Kevin Hsueh | 027579 | With Customer Signature | |
|
W 35953
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot remote access to SonicWALL ES5000 |
11/19/2018 04:00 pm |
Kevin Hsueh | 027579 | No Signature: Remote Support: Sophia Sanchez | |
|
W 35952
|
Service Contract Remote |
Marianas Gas Corporation Selina Ashland Work Requested: Create new distribution group emails. Reset 1 user account password. |
11/19/2018 03:00 pm |
Kevin Hsueh | 027516 | No Signature: Remote Support: Selina Ashland | |
|
W 35951
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Install front fan on dell precision |
12/14/2018 02:00 pm |
Earl James Flores | 027580 | With Customer Signature | |
|
W 35950
|
Service Contract Remote |
Micronesian Divers Association Jack Miller Work Requested: Reset password for Jack Miller. |
11/19/2018 01:00 pm |
Kevin Hsueh | 027517 | No Signature: Remote Support: Jack Miller | |
|
W 35949
|
Service Contract Remote |
Great National Insurance Vilma Bumagat Work Requested: Revise computation program for Auto. UM Premium is now $10.00. MP Premium is now $13/1,000 Limit, $15/2,000 Limit, $20/3,000 Limit, $25/4,000 Limit and $30/5,000 Limit. |
11/19/2018 11:00 am |
Pam Castilla | 027488 | No Signature: Remote Service. | |
|
W 35948
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Add Canon IR ADV C3225 printer to JAMIS |
11/19/2018 11:30 am |
Kevin Hsueh | 027516 | No Signature: Remote Support | |
|
W 35947
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Troubleshoot Work station. |
11/19/2018 02:00 pm |
Earl James Flores | 027486 | With Customer Signature | |
|
W 35945
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: Troubleshoot workstation |
11/19/2018 09:30 am |
Kevin Hsueh | 027586 | With Customer Signature | |
|
W 35944
Ref/PO#5792399 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5792399 at Kmart, Trip 1 Replace AP005 |
11/19/2018 02:30 pm |
Jordan Gimmen | 027589 | No Signature: Field Nation | |
|
W 35942
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Forward emails from instruction@mdaguam.com to Mike@mdaguam.com |
11/19/2018 08:30 am |
Kevin Hsueh | 027517 | No Signature: Remote support | |
|
W 35939
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Cynthia reported she cannot call Australia using 3CX. |
11/16/2018 03:00 pm |
Kevin Hsueh | 027516 | No Signature: Remote Support | |
|
W 35938
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Change IP addresses for servers |
11/16/2018 05:00 pm |
Jordan Gimmen | 027585 | With Customer Signature | |
|
W 35937
|
Project Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: Set up remaining phones and fax |
11/16/2018 04:00 pm |
Jordan Gimmen | 027215 | No Signature: Project | |
|
W 35936
|
Project Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: Deliver rack and UPS |
11/16/2018 03:00 pm |
Jordan Gimmen | 027215 | No Signature: . | |
|
W 35935
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Troubleshoot Cristina’s network connection. |
11/16/2018 01:30 pm |
Kevin Hsueh | 027516 | With Customer Signature | |
|
W 35934
|
Service Contract Onsite |
Great National Insurance Vilma Bumagat Work Requested: Troubleshoot AVG |
11/16/2018 10:00 am |
Kevin Hsueh | 027488 | With Customer Signature | |
|
W 35933
|
Onsite |
Daniel Roland Daniel Roland Work Requested: Set up new iPad and iPhone |
11/16/2018 01:30 pm |
Jordan Gimmen | 027584 | With Customer Signature | |
|
W 35932
|
Project Onsite |
ASC Trust LLC Ron Cruz Work Requested: Setup second isp on Sonicwall |
11/16/2018 09:00 am |
Kevin Hsueh | 027553 | With Customer Signature | |
|
W 35931
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: Troubleshoot PRI with GTA |
11/15/2018 11:00 am |
Jordan Gimmen | 027215 | No Signature: Ryan not on site | |
|
W 35930
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: Remote Support: Assist Colin downloading and installing newer version of NetExtender |
11/15/2018 09:30 am |
Jordan Gimmen | 027510 | No Signature: Remote Service | |
|
W 35929
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Update SonicWALL ESA 5000 |
11/14/2018 08:30 pm |
Kevin Hsueh | 027582 | No Signature: Remote Support | |
|
W 35928
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Deliver lenovo G550 laptop |
11/14/2018 05:00 pm |
Kevin Hsueh | 027515 | With Customer Signature | |
|
W 35927
|
Service Contract Remote |
Great National Insurance Vilma Bumagat Work Requested: Check Extension 113. Per Vilma, Extension does not ring when inbound calls are received. |
11/14/2018 01:00 pm |
Kevin Hsueh | 027488 | No Signature: Remote Support | |
|
W 35926
|
After Hours Onsite |
Communication Resources, Inc. Beth Humphreys Work Requested: Calvin Klein Phase 2 |
11/19/2018 09:00 pm |
Jordan Gimmen | 027596 | With Customer Signature | |
|
W 35925
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Assist PI AIG Team in remoting into DP server |
11/14/2018 10:00 am |
Jordan Gimmen | 027575 | With Customer Signature | |
|
W 35924
|
Onsite |
Field Nation POSRG Remarketing Group Work Requested: Field Nation Service 5740153 at Naturalizer (GPO) to install 1 Cisco Router. |
11/14/2018 09:00 am |
Kevin Hsueh | 027576 | No Signature: Field Nation Service. | |
|
W 35923
|
Service Contract Remote |
Roberts, Fowler & Visosky Tim Roberts Work Requested: Add lw.com to SonicWALL whitelist. |
11/13/2018 02:00 pm |
Kevin Hsueh | 027571 | No Signature: Remote Support | |
|
W 35922
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: Update Oneblox to version 3.1.1.a |
11/13/2018 11:00 am |
Kevin Hsueh | 027510 | No Signature: Remote Support | |
|
W 35921
|
Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Configure laptop, install Adobe, install AutoCAD. POC: Verny Yambao 489-0284 |
11/30/-0001 12:00 am |
Kevin Hsueh | 027681 | With Customer Signature | |
|
W 35920
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Deliver and setup hot spot server |
11/13/2018 09:30 am |
Kevin Hsueh | 027569 | With Customer Signature | |
|
W 35919
|
Remote |
Morrico Equipment Allan Morrison Work Requested: Backup Allan's laptop to new USB HDD and install Office 2016 Home/Business. |
11/09/2018 10:00 am |
Chu Hsieh | 027568 | No Signature: remote service | |
|
W 35918
|
Inhouse |
Micronesian Divers Association Lee Webber Work Requested: Setup Lenovo M710 Workstation. |
11/12/2018 03:00 pm |
Kevin Hsueh | 027526 |
No Signature: Remote Support
Signature for Later: Workstation to be delivered and setup at MDA for Mr. Webber. |
|
|
W 35917
|
After Hours Onsite |
Black Box Corporation Andy Joyner Work Requested: Work with Andy and Armin at Black Box to troubleshoot Cameras 298F/7ec5/732f/3398/9abc/ae94/af4a |
11/14/2018 10:30 pm |
Jordan Gimmen | 027581 | No Signature: Black Box | |
|
W 35916
|
Service Contract Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: Troubleshoot POS Cash Drawer |
11/12/2018 10:30 am |
Kevin Hsueh | 027509 | With Customer Signature | |
|
W 35915
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Configure VPN Security Setting on 5 service laptops. Update diagnostics software. |
11/13/2018 03:00 pm |
Kevin Hsueh | 027572 | With Customer Signature | |
|
W 35914
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot TimeQPlus |
11/13/2018 02:00 pm |
Kevin Hsueh | 027512 | With Customer Signature | |
|
W 35913
|
Onsite |
LMS Guam Bob Salas Work Requested: Troubleshoot Jane's Outlook Issues. |
11/12/2018 09:00 am |
Kevin Hsueh | 027562 | With Customer Signature | |
|
W 35912
Ref/PO#5753630 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5753630 at Kmart, Trip 1 Replace AP005 |
11/12/2018 09:00 am |
Jordan Gimmen | 027564 | No Signature: Field Nation | |
|
W 35911
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Configure email flow settings |
11/09/2018 11:00 am |
Kevin Hsueh | 027516 | No Signature: Remote Support: Lee Webber | |
|
W 35910
|
Onsite |
Office of the Attorney General Peter Leon Guerrero Work Requested: Troubleshoot 3CX Issues |
11/09/2018 02:00 pm |
Kevin Hsueh | 027449 | With Customer Signature | |
|
W 35909
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot GIA DP imaging |
11/09/2018 11:00 am |
Jordan Gimmen | 027561 | With Customer Signature | |
|
W 35908
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot VPN and EBS Setup 1 new employee profile |
11/09/2018 09:00 am |
Kevin Hsueh | 027559 | With Customer Signature | |
|
W 35907
Ref/PO#PO# P1801953 |
Project Onsite |
Guam Community College Tasi Marina Mafnas Work Requested: Install Promethean ActivPanel 75" Mobile System |
11/14/2018 09:00 am |
Christopher Unsiog | 027501 | With Customer Signature | |
|
W 35906
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Restore email flow for Instruction@mdaguam.com |
11/08/2018 11:30 am |
Kevin Hsueh | 027517 | No Signature: Remote Support: Lee Webber | |
|
W 35905
Ref/PO#PO# P1801953 |
Project Onsite |
Guam Community College Tasi Marina Mafnas Work Requested: Install Promethean ActivPanel 75" Mobile System |
11/14/2018 09:00 am |
Jason Soliva | 027501 | With Customer Signature | |
|
W 35904
Ref/PO#PO# P1184646 |
Project Onsite |
University of Guam Gema Payumo Work Requested: Install Promethean ActivPanel 70" System Wall Mount in UOG WERI Classroom |
11/08/2018 02:00 pm |
Christopher Unsiog | 027503 | With Customer Signature | |
|
W 35903
Ref/PO#PO# P1184646 |
Project Onsite |
University of Guam Gema Payumo Work Requested: Install Promethean ActivPanel 70" System Wall Mount in UOG WERI Classroom |
11/08/2018 02:00 pm |
Jason Soliva | 027503 | With Customer Signature | |
|
W 35902
|
Service Contract Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: Install new POS Workstation. |
11/08/2018 08:30 am |
Kevin Hsueh | 027509 | With Customer Signature | |
|
W 35901
Ref/PO#5749686 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5749686 at Kmart, Trip 1 Replace AP5 |
11/07/2018 01:30 pm |
Jordan Gimmen | 027557 | No Signature: Field Nation | |
|
W 35900
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Immigrant Pro 6.9m patch on 4 workstations. Install MS Office 2013 on Dave Dooley's workstation. |
11/07/2018 02:00 pm |
Kevin Hsueh | 027556 | With Customer Signature | |
|
W 35899
Ref/PO#5694844 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5694844 at Home Depot, Trip 2 Replace receipt printer |
11/07/2018 12:00 pm |
Jordan Gimmen | 027563 | No Signature: Field Nation | |
|
W 35898
Ref/PO#5694668 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5694668 at Home Depot, Trip 2 Replace receipt printer |
11/07/2018 11:00 am |
Jordan Gimmen | 027555 | No Signature: Field Nation | |
|
W 35897
|
Service Contract Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: Reprep Lenovo G550 Laptop |
11/07/2018 10:00 am |
Kevin Hsueh | 027515 |
No Signature: Remote Support
Signature for Later: Laptop to be delivered back to JMC Equipment. |
|
|
W 35896
Ref/PO#PO# P1801977 |
Project Onsite |
Guam Community College Katsuyoshi Uchima Work Requested: IWB Relocation for a 87" Promethean ActivBoard Adjustable Height system in Mr. Uchima's Room. |
11/07/2018 09:30 am |
Christopher Unsiog | 027552 | With Customer Signature | |
|
W 35895
Ref/PO#PO# P18011978 |
Project Onsite |
Guam Community College Katsuyoshi Uchima Work Requested: Install Promethean ActivPanel 86" Wall Mount System |
11/07/2018 01:00 pm |
Christopher Unsiog | 027502 | With Customer Signature | |
|
W 35894
Ref/PO#PO# P1801977 |
Project Onsite |
Guam Community College Katsuyoshi Uchima Work Requested: IWB Relocation for a 87" Promethean ActivBoard Adjustable Height system in Mr. Uchima's Room. |
11/07/2018 09:30 am |
Jason Soliva | 027552 | With Customer Signature | |
|
W 35893
Ref/PO#PO# P18011978 |
Project Onsite |
Guam Community College Katsuyoshi Uchima Work Requested: Install Promethean ActivPanel 86" Wall Mount System |
11/07/2018 01:30 pm |
Jason Soliva | 027502 | With Customer Signature | |
|
W 35892
Ref/PO#5694811 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5694811 at Home Depot, Trip 2 Replace printer |
11/07/2018 10:00 am |
Jordan Gimmen | 027554 | No Signature: Field Nation | |
|
W 35891
|
Onsite |
Field Nation Bailiwick Services Work Requested: Field Nation (Bailiwick) Service 1435216 at Home Depot. |
11/08/2018 12:00 pm |
Jordan Gimmen | 027558 | No Signature: Field Nation | |
|
W 35890
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Setup Jerry Martinez Exchange account on mobile phone. Troubleshoot Laptop. |
11/06/2018 04:30 pm |
Kevin Hsueh | 027515 | With Customer Signature | |
|
W 35889
|
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation Service 5742424 (Essential ID 3040374) at Andersen Air Force Base to work on Lexmark Printer. |
11/15/2018 10:00 am |
Kevin Hsueh | 027583 | No Signature: Field Nation | |
|
W 35888
Ref/PO#4144399 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister 4144399; UOG, 303 University Drive; Contact Rommel Hidalgo 735-2635 SN: CZ211103S5; Tracking 1ZA7Y010133458168 Replace systemboard for HP Proliant BL620c G7 server |
11/14/2018 01:30 pm |
Jordan Gimmen | 027577 | No Signature: Barrister | |
|
W 35887
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Setup Mr. Webber's iPad. |
11/06/2018 09:30 am |
Kevin Hsueh | 027517 | With Customer Signature | |
|
W 35886
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Reimage Hot Spot Server. Reinstall and Configure Hot Spot Software. |
11/12/2018 01:30 pm |
Kevin Hsueh | 027566 |
No Signature: Remote Support
Signature for Later: Server to be delivered and setup at Royal Orchid |
|
|
W 35885
Ref/PO#5772736 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5772736 at Michael Kors, Trip 1 Troubleshoot alarm line |
11/05/2018 04:00 pm |
Jordan Gimmen | 027565 | No Signature: Field Nation | |
|
W 35884
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: Transfer data to Obayashi NAS. |
11/06/2018 02:30 pm |
Jordan Gimmen | 027560 | With Customer Signature | |
|
W 35883
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Troubleshoot Kronos Printing Issues. |
11/05/2018 11:30 am |
Kevin Hsueh | 027518 | With Customer Signature | |
|
W 35882
|
Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Purge data from 2 laptops |
11/05/2018 01:30 pm |
Kevin Hsueh | 027550 |
No Signature: Remote Support
Signature for Later: To be delivered to OPA. |
|
|
W 35881
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Setup VPN on service laptops |
11/02/2018 02:00 pm |
Kevin Hsueh | 027518 | With Customer Signature | |
|
W 35880
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Troubleshoot remote desktop PC Relocate as needed |
11/02/2018 04:00 pm |
Jordan Gimmen | 027516 | With Customer Signature | |
|
W 35879
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: Alma reported EBS emails not being received. Michelle is unable to set browse in Network for the three EBS servers on File Explorer |
11/02/2018 10:30 am |
Chu Hsieh | 027518 | No Signature: Remote support | |
|
W 35878
|
Onsite |
Communication Resources, Inc. Beth Humphreys Work Requested: Troubleshoot/repair alarm analog line |
11/02/2018 01:30 pm |
Jordan Gimmen | 027548 | No Signature: Communication Resources | |
|
W 35877
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Troubleshoot Hot Spot Server |
11/02/2018 09:00 am |
Kevin Hsueh | 027519 | With Customer Signature | |
|
W 35876
|
Service Contract Remote |
Marianas Gas Corporation Selina Ashland Work Requested: Website update: Add content under Jobs Page. |
11/01/2018 04:30 pm |
Pam Castilla | 027516 | No Signature: Remote Support | |
|
W 35875
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Generate and Send October Monthly Report |
11/01/2018 04:00 pm |
Kevin Hsueh | 027543 | No Signature: October Monthly Report | |
|
W 35874
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot issues |
11/01/2018 02:00 pm |
Kevin Hsueh | 027546 | With Customer Signature | |
|
W 35873
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot sonicwall. Troubleshoot timeslips. |
11/01/2018 10:00 am |
Kevin Hsueh | 027545 | With Customer Signature | |
|
W 35872
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Start imaging desktop |
11/01/2018 09:30 am |
Jordan Gimmen | 027544 | With Customer Signature | |
|
W 35871
|
Project Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Documentation |
11/12/2018 03:30 pm |
Jordan Gimmen | 027074 | No Signature: Project | |
|
W 35870
|
Project Onsite |
Phillips & Bordallo Darleen Hiton Work Requested: SonicWall Any pending issues |
11/05/2018 09:00 am |
Jordan Gimmen | 026658 | With Customer Signature | |
|
W 35868
|
Project Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: 3CX Gateway/PRI Testing End User Training |
11/01/2018 03:00 pm |
Jordan Gimmen | 027215 | No Signature: Project | |
|
W 35867
Ref/PO#PO# P186A04803 |
Project Onsite |
Guam Behavioral Health and Wellness Center Katrina Messner Work Requested: Provide Promethean Training for GBHWC Staff |
10/31/2018 09:00 am |
Jason Soliva | 027495 | With Customer Signature | |
|
W 35866
|
Onsite |
CSG Mark Petersen Work Requested: Site visit at Smithbridge Guam for CSG 3CX Phone System Deployment Project. Site Contact: Jake Leon Guerrero (671-653-5036) |
10/30/2018 09:30 am |
Kevin Hsueh | 027534 | With Customer Signature | |
|
W 35865
Ref/PO#5698378 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5698378 at Kmart, Trip 1 Troubleshoot AP05 |
10/30/2018 04:00 pm |
Jordan Gimmen | 027533 | No Signature: Field Nation | |
|
W 35864
Ref/PO#5684335 |
Onsite |
Field Nation Bailiwick Services Work Requested: FN# 5684335 at Home Depot, Trip 1 Vendor meet: Troubleshoot alarm line |
10/30/2018 01:30 pm |
Jordan Gimmen | 027531 | No Signature: Field Nation | |
|
W 35862
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Deliver 4 UPS and 1 Monitor |
10/30/2018 02:00 pm |
Kevin Hsueh | 027530 | With Customer Signature | |
|
W 35861
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: Allan reported issue connecting to Morrico VPN and accessing Exchange |
10/30/2018 11:00 am |
Chu Hsieh | 027529 | No Signature: Remote support | |
|
W 35860
Ref/PO#4139178 |
Onsite |
Barrister Barrister Barrister Work Requested: HPE PROLIANT DL160 GEN9 - Replace the smart storage battery on Primary server. Service Location: USPS POC: MTSC USPS / 405-573-2403 |
10/31/2018 08:00 am |
Jordan Gimmen | 027532 | No Signature: Barrister | |
|
W 35859
|
Emergency Onsite |
J & B Modern Tech Nelia Bangayan Work Requested: Troubleshoot email issue |
10/30/2018 11:30 am |
Kevin Hsueh | 027528 | With Customer Signature | |
|
W 35858
Ref/PO#PO# P186A04803 |
Project Onsite |
Guam Behavioral Health and Wellness Center Katrina Messner Work Requested: Install Promethean Activboard touch 78". |
10/30/2018 10:00 am |
Christopher Unsiog | 027495 | With Customer Signature | |
|
W 35857
Ref/PO#5630539 |
Onsite |
Field Nation Esco Technologies Work Requested: FN# 5630539 at Ross GPO, Trip 1 Install Help Buttons |
10/30/2018 09:00 am |
Jordan Gimmen | 027527 | No Signature: Field Nation | |
|
W 35856
Ref/PO#PO# P186A04803 |
Project Onsite |
Guam Behavioral Health and Wellness Center Katrina Messner Work Requested: Install Promethean 78" ActivBoard Touch System at Conference Room 3rd Floor |
10/30/2018 10:00 am |
Jason Soliva | 027495 | With Customer Signature | |
|
W 35855
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: Allan unable to connect to VPN or Exchange server |
10/29/2018 01:15 pm |
Chu Hsieh | 027525 | No Signature: Remote Service | |
|
W 35854
|
Project Onsite |
Hilton Grand Vacations Company Yukiko Takaishi Work Requested: Set up security system |
10/29/2018 01:30 pm |
Jordan Gimmen | 026449 | With Customer Signature | |
|
W 35852
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot workstation issue |
10/29/2018 10:30 am |
Kevin Hsueh | 027523 | With Customer Signature | |
|
W 35851
|
Service Contract Onsite |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Perform cable management. Clean network shelf. |
11/13/2018 08:30 am |
Jordan Gimmen | 026357 | With Customer Signature | |
|
W 35850
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4129916 at UOG |
11/05/2018 01:30 pm |
Jordan Gimmen | 027551 | No Signature: Barrister | |
|
W 35849
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Deliver and setup Lenovo M710 Desktop for Tami. |
10/31/2018 02:00 pm |
Kevin Hsueh | 027487 | With Customer Signature | |
|
W 35848
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Transfer data for Corey |
10/29/2018 02:00 pm |
Kevin Hsueh | 027425 | With Customer Signature | |
|
W 35847
Ref/PO#5694873 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation (Essintial) ID 5694873 Diagnose and Repair: Register RAP STATION |
10/31/2018 04:00 pm |
Jordan Gimmen | 027540 | No Signature: Field Nation | |
|
W 35846
Ref/PO#5694856 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation (Essintial) ID 5694856 Diagnose and Repair: Register # 17 |
10/31/2018 03:00 pm |
Jordan Gimmen | 027539 | No Signature: Field Nation | |
|
W 35845
Ref/PO#5694844 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation (Essintial) ID 5694844 Diagnose and Repair: Register # 16 |
10/31/2018 02:00 pm |
Jordan Gimmen | 027538 | No Signature: Field Nation | |
|
W 35844
Ref/PO#5694811 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation (Essintial) ID 5694811 Diagnose and Repair: Register # 7 |
10/31/2018 01:00 pm |
Jordan Gimmen | 027537 | No Signature: Field Nation | |
|
W 35843
Ref/PO#5694721 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation (Essintial) ID 5694721 Diagnose and Repair: Register # 4 |
10/31/2018 11:00 am |
Jordan Gimmen | 027536 | No Signature: Field Nation | |
|
W 35842
Ref/PO#5694668 |
Onsite |
Field Nation Essintial Solutions Work Requested: Field Nation (Essintial) ID 5694668 Diagnose and Repair: Register # 5 |
10/31/2018 10:00 am |
Jordan Gimmen | 027535 | No Signature: Field Nation | |
|
W 35841
|
Service Contract Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: Troubleshoot POS. |
10/26/2018 11:30 am |
Kevin Hsueh | 027419 | With Customer Signature | |
|
W 35840
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service 4136021 at USPS to install Smart Storage Battery. |
10/26/2018 01:30 pm |
Kevin Hsueh | 027522 | No Signature: Barrister | |
|
W 35839
Ref/PO#PO# P1802061 |
Project Onsite |
Guam Community College Trisha Unten Work Requested: Install Promethean Mobile ActivPanel |
10/26/2018 11:00 am |
Jason Soliva | 027504 | With Customer Signature | |
|
W 35838
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Setup Lenovo M710 Workstation. |
10/25/2018 01:00 pm |
Kevin Hsueh | 027487 |
No Signature: Remote Support
Signature for Later: Workstation to be delivered and setup onsite at RFV |
|
|
W 35837
|
Service Contract Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: Backup Corey's profile from Lenovo Laptop. |
10/25/2018 11:00 am |
Kevin Hsueh | 027425 |
No Signature: Remote Support
Signature for Later: To be delivered back to JMC Equipment. |
|
|
W 35836
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Install Debtmaster update |
10/24/2018 09:00 am |
Kevin Hsueh | 027506 | With Customer Signature | |
|
W 35835
Ref/PO#PO# P1802061 |
Project Onsite |
Guam Community College Trisha Unten Work Requested: Assemble Mobile stand and mount activpanel 65" on stand. |
10/26/2018 11:00 am |
Christopher Unsiog | 027504 | With Customer Signature | |
|
W 35834
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Set default program for .pdf extensions on Elaine's workstation. |
10/23/2018 01:30 pm |
Kevin Hsueh | 027487 | No Signature: Remote Support: Sophia Sanchez | |
|
W 35833
|
Service Contract Remote |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Unblock website on SonicWALL. |
10/23/2018 11:00 am |
Kevin Hsueh | 027430 | No Signature: Remote Support: Jiao Jiao Zhu | |
|
W 35831
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot server backup. |
10/23/2018 10:00 am |
Kevin Hsueh | 027425 | With Customer Signature | |
|
W 35829
Ref/PO#284065 |
After Hours Onsite |
Communication Resources, Inc. Michelle McCarthy Work Requested: Relocate POS, computer, and network equipment |
10/17/2018 05:30 am |
Jordan Gimmen | 027497 | No Signature: Communication Resources | |
|
W 35828
Ref/PO#PO# P1801953 |
Project Onsite |
Guam Community College Pilar Williams Work Requested: Deliver Promethean Mobile ActivPanel 75" System to Room 2223, 2nd floor of Student Services and Administration Building |
10/23/2018 11:30 am |
Christopher Unsiog | 027501 | With Customer Signature | |
|
W 35827
Ref/PO#PO# P1801953 |
Project Onsite |
Guam Community College Pilar Williams Work Requested: Deliver Promethean Mobile ActivPanel 75" System to Room 2223, 2nd floor of Student Services and Administration Building |
10/23/2018 11:30 am |
Jason Soliva | 027501 | With Customer Signature | |
|
W 35826
Ref/PO#PO# P1802061 |
Project Onsite |
Guam Community College Trisha Unten Work Requested: Deliver Promethean ActivPanel 65" Mobile System |
10/23/2018 10:30 am |
Christopher Unsiog | 027504 | With Customer Signature | |
|
W 35825
Ref/PO#PO# P1801978 |
Project Onsite |
Guam Community College Katsuyoshi Uchima Work Requested: Deliver Promethean ActivPanel 86" System |
10/23/2018 09:30 am |
Christopher Unsiog | 027502 | With Customer Signature | |
|
W 35824
Ref/PO#PO# P1802061 |
Project Onsite |
Guam Community College Trisha Unten Work Requested: Deliver Promethean ActivPanel 65" Mobile System |
10/23/2018 10:30 am |
Jason Soliva | 027504 | With Customer Signature | |
|
W 35823
Ref/PO#PO# P1801978 |
Project Onsite |
Guam Community College Katsuyoshi Uchima Work Requested: Deliver Promethean ActivPanel 86" System |
10/23/2018 09:30 am |
Jason Soliva | 027502 | With Customer Signature | |
|
W 35822
Ref/PO#PO# P1184646 |
Project Onsite |
University of Guam Gema Payumo Work Requested: Deliver Promethean ActivPanel 70" System (SN: P70D-IZ1Z1AXQA0433) |
10/26/2018 10:00 am |
Christopher Unsiog | 027503 | With Customer Signature | |
|
W 35821
Ref/PO#PO# P1184646 |
Project Onsite |
University of Guam Gema Payumo Work Requested: Deliver Promethean ActivPanel 70" System (SN: P70D-IZ1Z1AXQA0433) |
10/26/2018 10:00 am |
Jason Soliva | 027503 | With Customer Signature | |
|
W 35820
|
Service Contract Inhouse |
Micronesian Divers Association Lee Webber Work Requested: Setup Mike@mdaguam.com to receive emails sent to Instruction@mdaguam.com |
10/22/2018 11:30 am |
Kevin Hsueh | 027505 | No Signature: Remote Support: Lee Webber | |
|
W 35819
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Check Security Metrics Scan Results |
10/22/2018 10:00 am |
Kevin Hsueh | 027419 | No Signature: Remote Support: Roxanne Williams | |
|
W 35818
|
Project Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Mount APs |
10/19/2018 02:30 pm |
Jordan Gimmen | 027480 | No Signature: Project, no one one site at closing | |
|
W 35816
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Deliver and set up desktop |
10/19/2018 02:00 pm |
Jordan Gimmen | 027422 | With Customer Signature | |
|
W 35815
|
Service Contract Remote |
Morrico Equipment Allan Morrison Work Requested: Allan advise concern of email he received that his account has been hacked. |
10/18/2018 04:00 pm |
Chu Hsieh | 027499 | No Signature: remote support | |
|
W 35814
Ref/PO#PO# P186A04803 |
Project Onsite |
Guam Behavioral Health and Wellness Center Katrina Messner Work Requested: Deliver promethean equipment. |
10/19/2018 09:30 am |
Christopher Unsiog | 027495 | With Customer Signature | |
|
W 35813
Ref/PO#PO# P186A04803 |
Project Onsite |
Guam Behavioral Health and Wellness Center Katrina Messner Work Requested: Deliver Promethean ActivBoard Touch System and Equipment. |
10/19/2018 09:30 am |
Jason Soliva | 027495 | With Customer Signature | |
|
W 35812
Ref/PO#5628758 |
After Hours Onsite |
Field Nation Bailiwick Services Work Requested: FN# 5628758 at Home Depot, Trip 1 Troubleshoot CCTV camera (Deter-Garden Center) |
10/18/2018 10:00 pm |
Jordan Gimmen | 027498 | No Signature: Field Nation | |
|
W 35811
|
Onsite |
Communication Resources, Inc. Michelle McCarthy Work Requested: Relocate server to new location and complete cabling. |
10/17/2018 05:30 pm |
Christopher Unsiog | 027497 | No Signature: Communication Resources | |
|
W 35810
|
Project Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: Troubleshoot GTA PRI connection |
10/18/2018 02:00 pm |
Jordan Gimmen | 027215 | No Signature: Project | |
|
W 35809
|
Onsite |
Outsource International Limited Benjamin West Work Requested: Troubleshoot switch with Andy and Rob |
10/18/2018 09:00 am |
Jordan Gimmen | 027496 | No Signature: Parson's | |
|
W 35808
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Hotel Guest Wifi system not working |
10/18/2018 11:45 am |
Chu Hsieh | 027430 | With Customer Signature | |
|
W 35807
|
Service Contract Remote |
Roberts, Fowler & Visosky Tim Roberts Work Requested: Changed domain/Exchange password. need to configure ipad/iphone ActiveSync to resync with Exchange |
10/17/2018 02:00 pm |
Chu Hsieh | 027487 | No Signature: Tim Roberts left before signing. | |
|
W 35806
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Outlook 2007 not working. Cannot send or receive emails |
10/17/2018 11:30 am |
Chu Hsieh | 027494 | No Signature: Remote services | |
|
W 35805
|
Onsite |
Communication Resources, Inc. Michelle McCarthy Work Requested: Terminate network lines Move POS and rack Confirm all equipment operational |
10/17/2018 11:00 am |
Christopher Unsiog | 027497 | No Signature: Communication Resources. | |
|
W 35804
|
Onsite |
Communication Resources, Inc. Michelle McCarthy Work Requested: Terminate network lines Move POS and rack Confirm all equipment operational |
10/17/2018 11:00 am |
Jordan Gimmen | 027497 | No Signature: Communication Resources | |
|
W 35803
|
Project Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: 3CX Cutover |
10/17/2018 09:00 am |
Jordan Gimmen | 027215 | No Signature: Project | |
|
W 35802
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot WiFi router |
10/16/2018 04:00 pm |
Jordan Gimmen | 027493 | With Customer Signature | |
|
W 35801
Ref/PO#5645371 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5645371 at McDonald's New York, Trip 1 Replace HDMI to DVI cable |
10/16/2018 11:00 am |
Jordan Gimmen | 027492 | No Signature: Field Nation | |
|
W 35800
|
Service Contract Remote |
Great National Insurance Vilma Bumagat Work Requested: Website Statistic Reports as of October 2018 |
10/16/2018 08:30 am |
Pam Castilla | 027488 | No Signature: Remote Support | |
|
W 35799
Ref/PO#5504368466 |
Onsite |
Work Market Work Market Work Requested: WorkMarket# 5504368466 at Ross 1902, Trip 1 Replace printer |
10/16/2018 09:00 am |
Jordan Gimmen | 027491 | No Signature: Work Market | |
|
W 35798
|
Service Contract Onsite |
Great National Insurance Vilma Bumagat Work Requested: Troubleshoot Mall network connection |
10/15/2018 03:30 pm |
Jordan Gimmen | 027488 | With Customer Signature | |
|
W 35797
Ref/PO#4130770 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4130770 at UOG, Trip 1 Replace tape drive |
10/15/2018 01:30 pm |
Jordan Gimmen | 027490 | No Signature: Barrister | |
|
W 35796
Ref/PO#284065 |
After Hours Onsite |
Communication Resources, Inc. Michelle McCarthy Work Requested: Communication Resources WO 284065 at Calvin Klein 133 Pre-wiring |
10/14/2018 03:00 pm |
Christopher Unsiog | 027489 | No Signature: Communication Resources | |
|
W 35795
Ref/PO#284065 |
After Hours Onsite |
Communication Resources, Inc. Michelle McCarthy Work Requested: Communication Resources WO 284065 at Calvin Klein 133 Pre-wiring |
10/14/2018 03:00 pm |
Jordan Gimmen | 027489 | No Signature: Communication Resources | |
|
W 35794
|
Service Contract Onsite |
Roberts, Fowler & Visosky Tim Roberts Work Requested: Set up temporary WiFi extender |
10/13/2018 09:00 am |
Jordan Gimmen | 027484 | With Customer Signature | |
|
W 35793
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Troubleshoot email syncing |
10/12/2018 02:30 pm |
Jordan Gimmen | 027427 | With Customer Signature | |
|
W 35792
|
Onsite |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Assist in locating Archived email |
10/12/2018 02:00 pm |
Jordan Gimmen | 027418 | With Customer Signature | |
|
W 35791
Ref/PO#5609428 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5609428 at Home Depot, Trip 1 Fall EPM |
10/12/2018 11:00 am |
Jordan Gimmen | 027483 | No Signature: Field Nation | |
|
W 35790
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot computers for EBS/network issues |
10/12/2018 08:00 am |
Jordan Gimmen | 027428 | With Customer Signature | |
|
W 35789
|
Onsite |
Communication Resources, Inc. Michelle McCarthy Work Requested: Meet with general contractor Site survey |
10/11/2018 03:30 pm |
Jordan Gimmen | 027482 | No Signature: Communication Resources | |
|
W 35788
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: Backup data in C drive. Password: Hotp@p@39 |
10/11/2018 06:42 am |
Chu Hsieh | 027481 |
No Signature: Remote Support
Signature for Later: Customer will be picking up laptop on morning of Friday 10/12/18 |
|
|
W 35787
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot print queue |
10/10/2018 02:00 pm |
Jordan Gimmen | 027422 | With Customer Signature | |
|
W 35786
Ref/PO#5523578 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5523578 at AAFB, Trip 1 Troubleshoot/repair printer |
10/10/2018 10:00 am |
Jordan Gimmen | 027478 | No Signature: Field Nation | |
|
W 35785
|
Service Contract Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: Create new email account |
10/09/2018 03:30 pm |
Kevin Hsueh | 027425 | No Signature: Remote support | |
|
W 35784
Ref/PO#4127333 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4127333 at Docomo Pacific, Trip 1 Replace RAID card |
10/09/2018 01:30 pm |
Jordan Gimmen | 027477 | No Signature: Remote Support | |
|
W 35783
|
Project Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: Deliver and set up 3CX, IP phones, and gateway |
10/09/2018 10:00 am |
Jordan Gimmen | 027215 | No Signature: Project | |
|
W 35782
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Troubleshoot Lee Webber's login |
10/08/2018 03:00 pm |
Jordan Gimmen | 027427 | With Customer Signature | |
|
W 35780
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: Reprep desktop |
10/08/2018 11:00 am |
Jordan Gimmen | 027500 | With Customer Signature | |
|
W 35779
|
Project Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Network cabling |
10/11/2018 10:00 am |
Jordan Gimmen | 027480 | With Customer Signature | |
|
W 35778
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot desktop - lost trust relationship |
10/08/2018 09:00 am |
Jordan Gimmen | 027422 | With Customer Signature | |
|
W 35777
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot Elaine's Outlook |
10/05/2018 03:00 pm |
Jordan Gimmen | 027476 | With Customer Signature | |
|
W 35776
Ref/PO#739205 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 SR# 739205 at Ross GPO, Trip 1 Replace thin client PC |
10/05/2018 11:00 am |
Jordan Gimmen | 027475 | No Signature: Level 10 | |
|
W 35775
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Create new email account for Jason Cunningham. |
10/04/2018 04:00 pm |
Kevin Hsueh | 027427 | No Signature: Remote Support: Eric | |
|
W 35774
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Troubleshoot email Set up Dean's PC |
10/04/2018 03:30 pm |
Jordan Gimmen | 027419 | With Customer Signature | |
|
W 35773
Ref/PO#PO# 20180578-00 |
Project Onsite |
Guam Department of Education Francisco Castro Work Requested: Install Qty. 2 Projectors at Tiyan High School, Room K103 & K104 |
10/08/2018 02:00 pm |
Jason Soliva | 027402 | With Customer Signature | |
|
W 35772
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Deliver and install HDD |
10/05/2018 09:00 am |
Jordan Gimmen | 027434 | No Signature: Bridget not on site | |
|
W 35771
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Troubleshoot 3CX Conference feature and Web Meeting. |
10/04/2018 02:00 pm |
Jordan Gimmen | 027473 | With Customer Signature | |
|
W 35770
Ref/PO#5517402 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5517402 at Home Depot, Trip 1 Troubleshoot/replace PC |
10/04/2018 09:30 am |
Jordan Gimmen | 027474 | No Signature: Field Nation | |
|
W 35769
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Troubleshoot Domino's NCS online ordering issues. |
11/30/-0001 12:00 am |
Kevin Hsueh | 027472 | With Customer Signature | |
|
W 35768
Ref/PO#5551304 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5551304 at Home Depot, Trip 1 Troubleshoot/replace encoders |
10/04/2018 08:30 am |
Jordan Gimmen | 027471 | No Signature: Field Nation | |
|
W 35767
|
Inhouse |
Roberts, Fowler & Visosky Tim Roberts Work Requested: Troubleshoot EnGenius Mesh AP |
11/12/2018 06:59 am |
Jordan Gimmen | Warranty | With Customer Signature | |
|
W 35766
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot Kevin’s PC Troubleshoot Tim’s AP |
10/03/2018 03:00 pm |
Jordan Gimmen | 027470 | With Customer Signature | |
|
W 35765
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Generate and send September Monthly Reports |
10/03/2018 02:30 pm |
Kevin Hsueh | 027457 | No Signature: Remote Support | |
|
W 35764
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Configure SonicWALL Junk Store Access Rules. |
10/03/2018 11:00 am |
Kevin Hsueh | 027469 | No Signature: Remote Support | |
|
W 35763
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Setup vpn connection for cedric. Troubleshoot 1 workstation |
10/03/2018 01:30 pm |
Kevin Hsueh | 027388 | With Customer Signature | |
|
W 35762
Ref/PO#4124482 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4124482 at UOG, Trip 1 Replace tape drive |
10/03/2018 01:30 pm |
Jordan Gimmen | 027468 | No Signature: Barrister | |
|
W 35760
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Troubleshoot Rachels vpn access to mda network drives |
10/03/2018 09:00 am |
Kevin Hsueh | 027427 | No Signature: Remote Support | |
|
W 35759
Ref/PO#T20180926.0005 |
Onsite |
Onsite Technology G Frank Work Requested: Onsite Ticket# T20180926.0005 at Michael Kors, Trip 1 Replace POS HDDs |
10/03/2018 08:00 am |
Jordan Gimmen | 027467 | No Signature: Onsite Technology | |
|
W 35758
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Reprep desktop |
10/02/2018 05:25 pm |
Jordan Gimmen | 027387 | With Customer Signature | |
|
W 35757
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Troubleshoot VPN Access. |
10/02/2018 03:30 pm |
Kevin Hsueh | 027428 | With Customer Signature | |
|
W 35756
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Grant Cedric VPN Access. |
10/02/2018 01:30 pm |
Kevin Hsueh | 027388 | No Signature: Remote Support: Chona Cabedo | |
|
W 35755
|
Onsite |
SpendGo Nathan Crocker Work Requested: Spendgo CSC 23087, Trip 1 Install new SpendGo devices |
10/02/2018 09:00 am |
Jordan Gimmen | 027460 | No Signature: SpendGo | |
|
W 35754
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Tone, Trace, and Label network lines for each workstation at MDA Piti. |
10/01/2018 05:00 pm |
Kevin Hsueh | 027465 | No Signature: Remote Support | |
|
W 35753
|
Project Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: 3CX Project |
10/01/2018 10:00 am |
Kevin Hsueh | 027215 | No Signature: Project | |
|
W 35752
|
Service Contract Onsite |
Roberts, Fowler & Visosky Tim Roberts Work Requested: Set up EnGenius Mesh network kit |
09/29/2018 09:00 am |
Jordan Gimmen | 027454 | With Customer Signature | |
|
W 35751
|
Onsite |
Office of the Attorney General Peter Leon Guerrero Work Requested: Troubleshoot any remaining 3CX issues |
09/28/2018 04:00 pm |
Jordan Gimmen | 027429 | With Customer Signature | |
|
W 35750
|
Onsite |
Office of the Attorney General - CSED Erin Holms Work Requested: Troubleshoot and address issues with 3CX call flow, IP phones, and new features |
09/28/2018 02:00 pm |
Jordan Gimmen | 027452 | With Customer Signature | |
|
W 35749
|
Project Onsite |
Phillips & Bordallo Darleen Hiton Work Requested: Add all computers to domain |
09/28/2018 08:30 am |
Jordan Gimmen | 026658 | With Customer Signature | |
|
W 35748
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Troubleshoot workstation and email issues. |
09/28/2018 02:00 pm |
Kevin Hsueh | 027450 | With Customer Signature | |
|
W 35747
|
Onsite |
Office of the Attorney General Peter Leon Guerrero Work Requested: Troubleshoot IP phones |
09/27/2018 02:30 pm |
Jordan Gimmen | 027446 | With Customer Signature | |
|
W 35746
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Setup VPN (Microsoft) Access for Torgun and 2 other laptops. |
09/27/2018 03:30 pm |
Kevin Hsueh | 027445 | With Customer Signature | |
|
W 35745
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Create new account for Cyndi Baldwin |
09/27/2018 09:30 am |
Kevin Hsueh | 027387 | No Signature: Remote Support: Sophia Sanchez | |
|
W 35744
Ref/PO#5550929 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5550929 at McDonald's New Yigo, Trip 1 Digital menu board project |
09/27/2018 08:00 am |
Christopher Unsiog | 027448 | No Signature: Field Nation. | |
|
W 35743
Ref/PO#5550897 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5550897 at McDonald's New Yigo, Trip 1 Digital menu board project |
09/27/2018 08:00 am |
Jordan Gimmen | 027447 | No Signature: Field Nation | |
|
W 35742
|
Onsite |
Office of the Attorney General Peter Leon Guerrero Work Requested: Upgrade 3CX |
09/26/2018 04:00 pm |
Jordan Gimmen | 027444 | With Customer Signature | |
|
W 35741
|
Onsite |
Department of Land Management George Tydingco Work Requested: Upgrade 3CX to latest service pack |
09/26/2018 03:00 pm |
Jordan Gimmen | 027443 | With Customer Signature | |
|
W 35740
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Deliver and setup laptop |
09/26/2018 02:00 pm |
Kevin Hsueh | 027339 | With Customer Signature | |
|
W 35739
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Deliver and set up NAS device |
09/26/2018 01:30 pm |
Jordan Gimmen | 027442 | With Customer Signature | |
|
W 35738
|
Project Onsite |
Phillips & Bordallo Darleen Hiton Work Requested: Meet with Darleen and set up DNS/MX records |
09/26/2018 11:00 am |
Jordan Gimmen | 026658 | No Signature: Project | |
|
W 35737
|
Service Contract Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Check OPA laptops |
09/26/2018 10:00 am |
Kevin Hsueh | 027358 | With Customer Signature | |
|
W 35736
Ref/PO#T20180615.0039 |
Onsite |
Onsite Technology G Frank Work Requested: OnSite# T20180615.0039 at Michael Kors, Trip 1 Replace POS HDD |
09/26/2018 09:00 am |
Jordan Gimmen | 027440 | No Signature: Onsite Technology | |
|
W 35735
|
Onsite |
Department of Public Health & Social Services Ordilla Cruz Work Requested: Deliver Document scanners. |
09/25/2018 03:05 pm |
Christopher Unsiog | 027412 | With Customer Signature | |
|
W 35734
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Troubleshoot network |
09/25/2018 02:00 pm |
Jordan Gimmen | 027302 | With Customer Signature | |
|
W 35733
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Complete symantec installation. |
09/25/2018 02:00 pm |
Kevin Hsueh | 027387 | With Customer Signature | |
|
W 35732
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Troubleshoot Denali with support |
09/25/2018 08:30 am |
Jordan Gimmen | 027336 | With Customer Signature | |
|
W 35731
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Deliver and setup laptop. |
09/25/2018 10:00 am |
Kevin Hsueh | 027439 | With Customer Signature | |
|
W 35730
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Install new switch. Tone and trace network lines. |
09/25/2018 07:00 am |
Kevin Hsueh | 027438 | No Signature: Remote Support | |
|
W 35729
Ref/PO#4121474 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4121474 at Docomo Pacific, Trip 1 Replace AP |
09/24/2018 02:00 pm |
Jordan Gimmen | 027437 | No Signature: Barrister | |
|
W 35728
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Symantec |
09/24/2018 02:00 pm |
Kevin Hsueh | 027387 | With Customer Signature | |
|
W 35727
|
Onsite |
Pediatric Dental Center Leilani Taijeron Work Requested: Troubleshoot 3CX - unable to log in |
09/24/2018 12:00 pm |
Jordan Gimmen | 027417 | With Customer Signature | |
|
W 35726
|
Service Contract Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: Create new profile for George Farol. |
09/24/2018 11:00 am |
Kevin Hsueh | 027416 | No Signature: Remote Support: Mark Peredo. | |
|
W 35725
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Re-Export Micheal's mailbox to PST |
09/24/2018 11:00 am |
Chu Hsieh | 027302 | With Customer Signature | |
|
W 35724
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot desktop – lost trust relationship with domain server |
09/24/2018 11:00 am |
Jordan Gimmen | 027415 | With Customer Signature | |
|
W 35723
Ref/PO#P186A02748 |
Onsite |
Office of the Attorney General Peter Leon Guerrero Work Requested: Troubleshoot exchange server |
09/24/2018 09:00 am |
Kevin Hsueh | 027413 | With Customer Signature | |
|
W 35722
|
Inhouse |
Pacific Retina Specialists Marie Paulin Work Requested: Transfer data from Apple Time Capsule HDD to new WD NAS |
11/30/-0001 12:00 am |
Jordan Gimmen | 027451 | With Customer Signature | |
|
W 35721
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Service for laptop |
11/30/-0001 12:00 am |
Kevin Hsueh | 027339 |
No Signature: Remote Support
Signature for Later: Inhouse service to be delivered and setup onsite. |
|
|
W 35720
Ref/PO#5415830 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5415830 at AAFB, Trip 1 Replace printer parts/troubleshoot printer |
09/21/2018 01:30 pm |
Jordan Gimmen | 027414 | No Signature: Field Nation | |
|
W 35719
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Troubleshoot Dominos Yigo IP Phone issues |
09/21/2018 10:30 am |
Kevin Hsueh | 027408 | With Customer Signature | |
|
W 35718
|
Service Contract Onsite |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Troubleshoot VPN connection |
09/21/2018 10:00 am |
Jordan Gimmen | 026357 | With Customer Signature | |
|
W 35717
|
Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Set up email for Roxanne's smartphone and iPad |
11/30/-0001 12:00 am |
Jordan Gimmen | 027331 | With Customer Signature | |
|
W 35716
|
Onsite |
LMS Guam Bob Salas Work Requested: Troubleshoot Bob Salas' Workstation |
09/21/2018 09:00 am |
Kevin Hsueh | 027406 | No Signature: Remote Support | |
|
W 35715
|
Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot Melissa's VPN connection (going off island tomorrow) |
09/20/2018 04:00 pm |
Jordan Gimmen | 027318 | With Customer Signature | |
|
W 35714
|
Inhouse |
Obayashi Corporation Alicia Castro Work Requested: Recover data off HDD |
09/24/2018 08:30 am |
Jordan Gimmen | 027567 | No Signature: in House | |
|
W 35713
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Train Linda how to connect PC to front lobby display |
09/20/2018 01:30 pm |
Kevin Hsueh | 027333 | With Customer Signature | |
|
W 35712
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Setup new router in NCS location |
09/20/2018 11:00 am |
Kevin Hsueh | 027401 | With Customer Signature | |
|
W 35711
|
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5503609 at Kmart, Trip 1 Replace AP05 |
09/20/2018 11:00 am |
Jordan Gimmen | 027405 | No Signature: Field Nation | |
|
W 35710
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Setup HP workstation |
09/20/2018 08:30 am |
Kevin Hsueh | 027400 | With Customer Signature | |
|
W 35709
Ref/PO#S8838952 |
Onsite |
CrossCom National Danielle Zwiger Work Requested: CCN# S8838952 at Panda Express Hagatna, Trip 1 Replace alarm panel battery |
09/19/2018 04:00 pm |
Jordan Gimmen | 027398 | No Signature: CrossCom | |
|
W 35708
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: Pick up old hardware for destruction |
09/19/2018 02:30 pm |
Jordan Gimmen | 027560 | With Customer Signature | |
|
W 35707
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: Troubleshoot laptop. Back up data to another HDD if laptop cannot be repaired. |
09/19/2018 01:30 pm |
Jordan Gimmen | 027404 | With Customer Signature | |
|
W 35706
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot printer |
09/19/2018 11:30 am |
Jordan Gimmen | 027333 | With Customer Signature | |
|
W 35705
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot DP server |
09/19/2018 10:00 am |
Jordan Gimmen | 027188 | With Customer Signature | |
|
W 35704
Ref/PO#5493239 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5493239 at Home Depot, Trip 1 Troubleshoot encoders |
09/19/2018 09:00 am |
Jordan Gimmen | 027397 | No Signature: Field Nation | |
|
W 35703
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Install Acrobat Pro, AutoCAD (Cynthia CD), Microsoft Office, GSY Remote Access. Dropped off by Verny Yambao |
11/30/-0001 12:00 am |
Jordan Gimmen | 027426 | With Customer Signature | |
|
W 35702
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Deliver and setup new IP Phone |
09/18/2018 01:30 pm |
Kevin Hsueh | 027333 | With Customer Signature | |
|
W 35701
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Setup 1 HP EliteDesk Workstation. |
09/18/2018 11:00 am |
Kevin Hsueh | 027395 |
No Signature: Remote Support
Signature for Later: Inhouse service to be delivered and setup onsite. |
|
|
W 35700
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Deliver and setup workstation |
10/03/2018 09:00 am |
Kevin Hsueh | 027394 | With Customer Signature | |
|
W 35699
Ref/PO#5411952 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5411952 at New Yigo McDonald's, Trip 1 Digital Menu Board Install |
09/18/2018 08:00 am |
Christopher Unsiog | 027396 | No Signature: Field Nation. | |
|
W 35698
Ref/PO#5412981 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5412981 at New Yigo McDonald's, Trip 1 Digital Menu Board Install |
09/18/2018 08:00 am |
Jordan Gimmen | 027403 | No Signature: Field Nation | |
|
W 35697
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Remote Service: Add user account for Dean Cruz Troubleshoot Rick Frank's access |
09/17/2018 03:00 pm |
Jordan Gimmen | 027331 | No Signature: Remote Service | |
|
W 35696
|
Service Contract Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: Reprep laptop. |
09/17/2018 02:00 pm |
Kevin Hsueh | 027393 |
No Signature: Remote Support
Signature for Later: inhouse service. laptop to be delivered and setup onsite. |
|
|
W 35695
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Reprep workstation. |
09/17/2018 10:00 am |
Kevin Hsueh | 027364 |
No Signature: Remote Support
Signature for Later: inhouse service to be delivered to site. |
|
|
W 35694
Ref/PO#737403 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 SR# 737403 at Ross GPO, Trip 1 Replace thin client PC |
09/17/2018 11:00 am |
Jordan Gimmen | 027392 | No Signature: Level 10 | |
|
W 35693
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: Troubleshoot Timeqplus login issue. |
09/17/2018 08:30 am |
Kevin Hsueh | 027333 | No Signature: Remote Support: Linda Santos | |
|
W 35692
Ref/PO#4117629 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4117629 at GDOE, Trip 1 Replace AP |
09/14/2018 03:30 pm |
Jordan Gimmen | 027385 | No Signature: Barrister | |
|
W 35690
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Troubleshoot Domino's NCS SonicWALL |
09/14/2018 02:30 pm |
Kevin Hsueh | 027401 | With Customer Signature | |
|
W 35689
|
Onsite |
CrossCom National Danielle Zwiger Work Requested: CCN Work Order# S8838948 at Panda Express (Agana Shopping Center) to troubleshoot Camera 3 |
09/14/2018 02:00 pm |
Kevin Hsueh | 027384 | No Signature: Off Island Vendor service | |
|
W 35688
Ref/PO#5458482 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5458482 at AAFB, Trip 1 Troubleshoot/replace parts on printer |
09/14/2018 01:30 pm |
Jordan Gimmen | 027383 | No Signature: Field Nation | |
|
W 35687
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Setup profile on workstation |
09/14/2018 11:00 am |
Kevin Hsueh | 027364 | With Customer Signature | |
|
W 35686
|
Service Contract Inhouse |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Reprep desktop |
10/22/2018 01:30 pm |
Kevin Hsueh | 027432 |
No Signature: Remote Support
Signature for Later: Inhouse service |
|
|
W 35685
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot Outlook for Jon and Elaine |
09/14/2018 11:00 am |
Jordan Gimmen | 027301 | With Customer Signature | |
|
W 35684
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: 1. Patrick laptop slow 2. setup tech laptop for 0455 Cedric Flores 3. Alma remote laptop connection 4. connect phone on tech table 5. install conference phone 6. check Citrix error 61 for Freightliner-Rene 7. Troubleshoot Jean's login 8. Set up new system |
09/14/2018 09:30 am |
Jordan Gimmen | 027337 | With Customer Signature | |
|
W 35683
Ref/PO#5456525 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5456525 at Home Depot, Trip 1 THD 1710 EPM |
09/13/2018 03:00 pm |
Jordan Gimmen | 027381 | No Signature: Field Nation | |
|
W 35682
Ref/PO#5438690 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5438690 at Home Depot, Trip 1 Printer Refresh |
09/13/2018 01:00 pm |
Jordan Gimmen | 027380 | No Signature: Field Nation | |
|
W 35681
|
Project Onsite |
Patterson Enterprises William Ymesei Work Requested: Deliver and setup SonicWALL and EnGenius AP. |
09/13/2018 08:30 am |
Kevin Hsueh | 027303 | With Customer Signature | |
|
W 35680
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Add email domain names to SonicWALL Blocked List |
09/13/2018 02:00 pm |
Kevin Hsueh | 027337 | No Signature: Remote Support: Rene Molinos | |
|
W 35679
|
Service Contract Inhouse |
Great National Insurance Vilma Bumagat Work Requested: Add email address domain to SonicWALL Blocked List. |
09/13/2018 01:00 pm |
Kevin Hsueh | 027488 | No Signature: Remote Support: Vilma Bumagat | |
|
W 35678
|
Service Contract Inhouse |
Micronesian Divers Association Lee Webber Work Requested: Create 1 new account for Jack Miller |
09/13/2018 01:00 pm |
Kevin Hsueh | 027364 | No Signature: Remote Support: Lee Webber | |
|
W 35677
Ref/PO#4117629 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4117629 at GDOE, Trip 1 Replace AP |
09/13/2018 03:00 pm |
Christopher Unsiog | 027379 | No Signature: Barrister Service. | |
|
W 35676
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Work Requested: Troubleshoot 3CX issues |
09/13/2018 11:00 am |
Jordan Gimmen | 027341 | With Customer Signature | |
|
W 35675
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot network connectivity |
09/12/2018 11:00 am |
Jordan Gimmen | 027318 | With Customer Signature | |
|
W 35674
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: Troubleshoot server - network down |
09/12/2018 09:30 am |
Jordan Gimmen | 027331 | With Customer Signature | |
|
W 35673
|
After Hours Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot Dentrix software access |
09/12/2018 08:00 am |
Jordan Gimmen | 027375 | With Customer Signature | |
|
W 35672
Ref/PO#1264149 |
Onsite |
Curvature Laura Bott Work Requested: Curvature# 1264149 at FHB Maite, Trip 3 Replace fuser |
09/07/2018 04:00 pm |
Jordan Gimmen | 027373 | No Signature: Curvature | |
|
W 35671
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: Troubleshoot computer booting issues. |
09/17/2018 04:00 pm |
Jordan Gimmen | 027727 | With Customer Signature | |
|
W 35670
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: Setup NAS. |
09/07/2018 03:00 pm |
Kevin Hsueh | 027371 | With Customer Signature | |
|
W 35669
|
Onsite |
Office of the Attorney General Peter Leon Guerrero Work Requested: Troubleshoot 3CX extension issues |
09/07/2018 09:00 am |
Jordan Gimmen | 027370 | With Customer Signature | |
|
W 35667
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Grant Jamie VPN access. |
09/06/2018 03:00 pm |
Kevin Hsueh | 027302 | No Signature: Remote Support: Chona Cabedo | |
|
W 35666
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: Check NCS Dominos and Winchells phone issues |
09/06/2018 02:00 pm |
Kevin Hsueh | 027368 | With Customer Signature | |
|
W 35665
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Chona unable to access Wix.com |
09/06/2018 11:35 am |
Chu Hsieh | 027302 | No Signature: remote | |
|
W 35664
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Elaine is reporting Outlook issue |
09/06/2018 11:00 am |
Kevin Hsueh | 027301 | With Customer Signature | |
|
W 35663
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Complete file transfer for Corey |
09/06/2018 10:00 am |
Kevin Hsueh | 027335 | With Customer Signature | |
|
W 35662
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Troubleshoot user file access issue |
09/06/2018 09:00 am |
Kevin Hsueh | 027339 | With Customer Signature | |
|
W 35661
Ref/PO#5433547 |
Onsite |
Field Nation Pomeroy Solutions Work Requested: FN# 5433547 at Kmart, Trip 1 Troubleshoot coupon printers |
09/05/2018 03:30 pm |
Jordan Gimmen | 027366 | No Signature: Field Nation | |
|
W 35660
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Troubleshoot boat workstation. |
09/05/2018 02:00 pm |
Kevin Hsueh | 027364 | With Customer Signature | |
|
W 35659
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: Troubleshoot accounting printer |
09/05/2018 01:30 pm |
Jordan Gimmen | 027331 | With Customer Signature | |
|
W 35658
|
Service Contract Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Troubleshoot MGC fax to email, scan to email |
09/05/2018 10:30 am |
Jordan Gimmen | 027336 | With Customer Signature | |
|
W 35657
|
Project Inhouse |
Title Guaranty of Guam Ryan Mummert Work Requested: Assemble rack. |
09/05/2018 09:55 am |
Christopher Unsiog | 027215 | No Signature: Project. | |
|
W 35656
Ref/PO#5416945 |
Onsite |
Field Nation Pivital Solutions Work Requested: Field Nation# 5416945 at Home Depot, Trip 1 Troubleshoot PC |
09/05/2018 09:00 am |
Jordan Gimmen | 027365 | No Signature: Field Nation | |
|
W 35655
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Setup laptop |
09/05/2018 09:00 am |
Kevin Hsueh | 027335 | With Customer Signature | |
|
W 35654
|
Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Pack up and deliver server equipment to GSC |
08/24/2018 10:00 am |
Jordan Gimmen | 027067 | No Signature: Project | |
|
W 35653
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Generate and send August 2018 Monthly Maintenance Report |
09/04/2018 02:00 pm |
Kevin Hsueh | 027358 | No Signature: Remote Support | |
|
W 35652
|
Project Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Meet with Colin to go over GSC server project Label server rack |
09/04/2018 03:00 pm |
Jordan Gimmen | 027067 | With Customer Signature | |
|
W 35651
|
Service Contract Onsite |
Morrico Equipment Allan Morrison Work Requested: Assist Allan to connect to Morrico WiFi. |
09/04/2018 01:30 pm |
Kevin Hsueh | 027337 | With Customer Signature | |
|
W 35650
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot Jon and Elaine's Outlook issues |
09/04/2018 02:00 pm |
Jordan Gimmen | 027301 | With Customer Signature | |
|
W 35649
|
Project Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Deliver rack Continue GSC project |
08/31/2018 11:00 am |
Jordan Gimmen | 027067 | No Signature: Project | |
|
W 35648
|
Project Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Deliver Server rack. |
08/31/2018 11:15 am |
Christopher Unsiog | 027067 | No Signature: Project | |
|
W 35647
Ref/PO#1264149 |
Onsite |
Curvature Laura Bott Work Requested: Curvature# 1264149 at FHB, Trip 2 Replace fuser/swing plate assembly |
08/31/2018 10:00 am |
Jordan Gimmen | 027354 | No Signature: Curvature | |
|
W 35646
Ref/PO#5415824 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5415824 at Kmart, Trip 1 Troubleshoot AP05 |
08/30/2018 03:30 pm |
Jordan Gimmen | 027353 | No Signature: Field Nation | |
|
W 35645
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Set up new user profile Troubleshoot conference room phone |
08/30/2018 02:00 pm |
Jordan Gimmen | 027352 | With Customer Signature | |
|
W 35644
|
Onsite |
Guam Surgicenter Colin O'Connell Work Requested: GSC Project |
08/30/2018 12:30 pm |
Jordan Gimmen | 027067 | No Signature: Project | |
|
W 35643
|
Service Contract Onsite |
Island Medical Staff and Billing Carolyn Mafnas Work Requested: Troubleshoot Centricity sites for Dr. Silan and Dr. Sangalang |
08/30/2018 10:30 am |
Jordan Gimmen | 027241 | With Customer Signature | |
|
W 35642
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Search and copy data for a court case to external USB HDD |
08/30/2018 02:00 pm |
Chu Hsieh | 027213 | With Customer Signature | |
|
W 35641
Ref/PO#4114007 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4114007 at WSP, Trip 1 Replace PSU |
08/30/2018 10:00 am |
Jordan Gimmen | 027351 | No Signature: Barrister | |
|
W 35640
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Unjunk email for Colin Jones |
08/29/2018 11:00 am |
Kevin Hsueh | 027301 | No Signature: Remote Support: Colin Jones | |
|
W 35639
Ref/PO#736783 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10# 736783 at Ross, Trip 1 Replace PIN pad |
08/29/2018 01:30 pm |
Jordan Gimmen | 027349 | No Signature: Level 10 | |
|
W 35638
Ref/PO#5366577 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5366577 at Home Depot, Trip 1 Home Depot EPM |
08/29/2018 11:00 am |
Jordan Gimmen | 027348 | No Signature: Field Nation | |
|
W 35637
Ref/PO#5366603 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5366603 at Home Depot, Trip 1 Troubleshoot/repair printer |
08/29/2018 10:00 am |
Jordan Gimmen | 027347 | No Signature: Field Nation | |
|
W 35636
Ref/PO#5380446 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5380446 at Home Depot, Trip 1 Replace HDD |
08/29/2018 09:00 am |
Jordan Gimmen | 027346 | No Signature: Field Nation | |
|
W 35635
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Deliver and set up desktop Troubleshoot Herman's Outlook |
08/28/2018 02:30 pm |
Jordan Gimmen | 027345 | With Customer Signature | |
|
W 35634
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: Troubleshoot laptop and archive emails.User is having problems with outlook where user will be kicked out of program when opening attachments. |
08/28/2018 04:58 pm |
Jordan Gimmen | 027378 |
No Signature: Remote Support
Signature for Later: In house |
|
|
W 35633
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Unable to access BackupPC to access VM servers remotely. |
08/27/2018 06:00 pm |
Chu Hsieh | 027344 | No Signature: remote support | |
|
W 35632
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Lynn reporting users unable to connect to Exchange server |
08/27/2018 10:00 am |
Chu Hsieh | 027239 | No Signature: Remote access | |
|
W 35631
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Assemble server rack. |
08/28/2018 02:00 pm |
Christopher Unsiog | 027067 | No Signature: Project. | |
|
W 35630
|
Project Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Assist Jordan on site. |
08/27/2018 02:00 pm |
Christopher Unsiog | 027067 | No Signature: Project. | |
|
W 35629
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: Troubleshoot network - power outage occurred |
08/28/2018 11:30 am |
Jordan Gimmen | 027243 | With Customer Signature | |
|
W 35627
|
Project Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot MAS90 and any additional issues |
08/28/2018 09:30 am |
Jordan Gimmen | 027067 | With Customer Signature | |
|
W 35626
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: GSC Project |
08/22/2018 02:00 pm |
Jordan Gimmen | 027067 | No Signature: Project | |
|
W 35625
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Add Rachel to Charters distribution group |
08/27/2018 04:00 pm |
Kevin Hsueh | 027343 | No Signature: Remote Support | |
|
W 35622
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Deliver servers, UPS, and Rack |
08/24/2018 01:00 pm |
Kevin Hsueh | 027067 | No Signature: Project | |
|
W 35621
|
Project Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Deliver Server and server rack to GSC. |
08/24/2018 02:00 pm |
Christopher Unsiog | 027067 | No Signature: Project | |
|
W 35620
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: restore user data from server backup |
08/24/2018 01:00 pm |
Kevin Hsueh | 027250 | No Signature: Remote Support | |
|
W 35619
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Remote Service: Assist Rick Frank in setting up remote access using LogMeIn |
08/23/2018 10:00 am |
Jordan Gimmen | 027239 | No Signature: Remote Service with Rick Frank | |
|
W 35618
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Server Project |
08/23/2018 02:00 pm |
Kevin Hsueh | 027067 | No Signature: Remote Support | |
|
W 35617
|
Onsite |
Velociti Jimmy Graham Work Requested: Replace network line and AP |
08/23/2018 02:00 pm |
Jordan Gimmen | 027329 | No Signature: Velociti Paperwork signed | |
|
W 35616
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: Meeting at TRMA office for teleconference call regarding case |
08/23/2018 02:00 pm |
Chu Hsieh | 027213 | With Customer Signature | |
|
W 35615
|
Onsite |
Office of the Attorney General Peter Leon Guerrero Work Requested: Overview meeting with Peter Leon Guerrero regarding 3CX Issues |
08/23/2018 11:00 am |
Jordan Gimmen | 027327 | With Customer Signature | |
|
W 35614
Ref/PO#4113558 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister service#4113558 at DOJ, Trip 1 Get paper work signed. |
08/23/2018 11:30 am |
Christopher Unsiog | 027326 |
No Signature: Remote Support
Signature for Later: |
|
|
W 35613
Ref/PO#4113707 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4113707 at Pacific IT, Trip 1 Deliver HDD |
08/23/2018 10:30 am |
Christopher Unsiog | 027325 |
No Signature: Remote Support
Signature for Later: |
|
|
W 35612
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Copy MAS440 and MAS90 database and installation files from GSC Server. Test MAS440 and MAS90 on new server/network environment. |
08/22/2018 01:00 pm |
Kevin Hsueh | 027067 | No Signature: Project | |
|
W 35611
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Release email from SonicWALL JunkStore. Add email address to whitelist. |
08/22/2018 02:00 pm |
Kevin Hsueh | 027323 | No Signature: Remote Support | |
|
W 35610
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: GSC Project: Set up virtual PCs on Hyper V |
08/21/2018 02:00 pm |
Jordan Gimmen | 027067 | No Signature: Project | |
|
W 35609
Ref/PO#735775 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10# 735775 at Ross, Trip 1 Replace thin client PC |
08/22/2018 11:00 am |
Jordan Gimmen | 027322 | No Signature: Level 10 Paperwork signed | |
|
W 35608
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Remote Service: Troubleshoot Rick Frank's remote access |
08/22/2018 09:00 am |
Jordan Gimmen | 027239 | No Signature: Remote Session with Rick Frank | |
|
W 35607
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: GSC Server Project |
08/21/2018 09:00 am |
Kevin Hsueh | 027067 | No Signature: Project | |
|
W 35606
Ref/PO#5029208 |
Onsite |
Field Nation Sequenza Inc Work Requested: FN# 5029208 at GameStop ASC, Trip 1 Network equipment refresh |
08/21/2018 08:30 am |
Jordan Gimmen | 027317 | No Signature: Field Nation paperwork signed. | |
|
W 35605
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Server Project. |
08/20/2018 11:00 am |
Kevin Hsueh | 027067 | No Signature: Project | |
|
W 35604
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot PC to DEC-550 interconnect |
08/20/2018 03:30 pm |
Jordan Gimmen | 027316 | With Customer Signature | |
|
W 35603
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot user profile |
08/20/2018 01:30 pm |
Jordan Gimmen | 027247 | With Customer Signature | |
|
W 35602
|
Service Contract Inhouse |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Complete AIG Data Security Excel Spreadsheet. |
08/20/2018 09:00 am |
Kevin Hsueh | 027252 | No Signature: Remote Support | |
|
W 35601
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot network |
08/17/2018 04:00 pm |
Jordan Gimmen | 027240 | With Customer Signature | |
|
W 35600
|
Onsite |
Morrico Equipment Rene Molinos Work Requested: 1. Set-up new Parts Sales, Mariano Castaneda (email w/signature, access to G & P drive, EBS, Skype) 2. Set-up PC for Jr at Sales Counter 3. Forward Darlene's email to Robert 4. Ross SD Card Driver 5. check Alice and service phone not operational |
08/17/2018 01:00 pm |
Jordan Gimmen | 027314 | With Customer Signature | |
|
W 35599
Ref/PO#1264149 |
Onsite |
Curvature Laura Bott Work Requested: Curvature# 1264149 at FHB, Trip 1 Troubleshoot printer |
08/17/2018 11:30 am |
Jordan Gimmen | 027313 | No Signature: Curvature | |
|
W 35598
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot issues with 3 laptops |
08/17/2018 09:00 am |
Kevin Hsueh | 027242 | With Customer Signature | |
|
W 35597
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Set up junk store on Exchange server Configure firewall forward email to Exchange server |
08/16/2018 04:00 pm |
Jordan Gimmen | 026747 | With Customer Signature | |
|
W 35596
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Set up email on all smartphones as required |
08/16/2018 02:30 pm |
Jordan Gimmen | 027074 | With Customer Signature | |
|
W 35595
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot workstation. Transfer data from workstation. |
08/16/2018 03:30 pm |
Kevin Hsueh | 027311 | With Customer Signature | |
|
W 35594
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Reinstall Anne's printer |
08/16/2018 01:00 pm |
Jordan Gimmen | 027188 | With Customer Signature | |
|
W 35593
|
Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Factory reset 1 Lenovo Laptop, 1 Apple MacBook, and 2 Apple iPads. Troubleshoot keyboard issue on 1 Lenovo Laptop. |
08/16/2018 02:00 pm |
Kevin Hsueh | 027324 | With Customer Signature | |
|
W 35592
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Troubleshoot Network Issue. |
08/16/2018 09:30 am |
Kevin Hsueh | 027309 |
No Signature: Remote Support
Signature for Later: Point of contact left before last task was completed. Will email workorder to POC for signature |
|
|
W 35591
Ref/PO#5324772 |
Onsite |
Field Nation Sequenza Inc Work Requested: FN# 5324772 at Gamestop Mall, Trip 1 Upgrade network and VOIP equipment |
08/16/2018 08:30 am |
Jordan Gimmen | 027310 | No Signature: Field Nation | |
|
W 35590
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Setup new workstations at JMC |
08/15/2018 01:30 pm |
Kevin Hsueh | 027308 | With Customer Signature | |
|
W 35589
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Configure Exchange 2016 settings |
08/15/2018 11:00 am |
Kevin Hsueh | 027067 | No Signature: Project | |
|
W 35588
|
Project Onsite |
UOG - School of Education Dean Olah Work Requested: Install 2 Promethean ActivPanel Mobiles at UOG |
08/15/2018 09:00 am |
Jordan Gimmen | 027231 | With Customer Signature | |
|
W 35587
|
Project Onsite |
UOG - School of Education Dean Olah Work Requested: Install qty. 2 Promethean 86" ActivPanel Mobile System |
08/15/2018 09:00 am |
Jason Soliva | 027231 | With Customer Signature | |
|
W 35586
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot various workstation issues |
08/15/2018 09:00 am |
Kevin Hsueh | 027307 | With Customer Signature | |
|
W 35585
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Review server specifications sent to Mr. Su from Taiwan vendor |
08/14/2018 04:30 pm |
Kevin Hsueh | 027250 | No Signature: Remote Support | |
|
W 35584
|
Project Onsite |
UOG - School of Education Dean Olah Work Requested: Install two Promethean Activpanel 86" inch. |
08/15/2018 09:00 am |
Christopher Unsiog | 027231 | With Customer Signature | |
|
W 35583
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: GSC Server Project. |
08/14/2018 01:30 pm |
Kevin Hsueh | 027067 | No Signature: Remote Support | |
|
W 35582
Ref/PO#5290602 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5290602 at AAFB, Trip 1 Replace waste toner |
08/14/2018 01:30 pm |
Jordan Gimmen | 027306 | No Signature: Field Nation | |
|
W 35581
Ref/PO#5322067 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5322067 at AAFB, Trip 1 Replace controller board assemblies |
08/14/2018 10:00 am |
Jordan Gimmen | 027305 | No Signature: Field Nation | |
|
W 35580
Ref/PO#4109679 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4109679 at GDOE, Trip 1 Replace defective AP |
08/14/2018 09:00 am |
Jordan Gimmen | 027304 | No Signature: Barrister | |
|
W 35578
|
Service Contract Onsite |
Roberts, Fowler & Visosky Tim Roberts Work Requested: Check WiFi signal issues at Tim Robert's House. |
08/14/2018 09:00 am |
Kevin Hsueh | 027212 | With Customer Signature | |
|
W 35577
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Troubleshoot workstation |
08/13/2018 02:00 pm |
Kevin Hsueh | 027299 | No Signature: Remote Support | |
|
W 35576
|
Project Onsite |
Ana Leon Guerrero Ana Leon Guerrero Work Requested: Deliver and install promethean IWB 86 inch. |
08/13/2018 10:30 am |
Christopher Unsiog | 027210 | With Customer Signature | |
|
W 35575
|
Project Onsite |
Ana Leon Guerrero Ana Leon Guerrero Work Requested: Deliver and install Promethean ActivBoard 86" |
08/13/2018 10:30 am |
Jordan Gimmen | 027210 | With Customer Signature | |
|
W 35574
|
Service Contract Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: Add indeed.com to SonicWALL Whitelist. |
08/13/2018 09:00 am |
Kevin Hsueh | 027245 | No Signature: Remote Support | |
|
W 35573
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Work with AIG IT to connect new router to new Verizon circuit. |
08/11/2018 10:30 am |
Kevin Hsueh | 027298 | With Customer Signature | |
|
W 35572
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Configure network settings for new counterpoint server |
08/10/2018 02:00 pm |
Kevin Hsueh | 027297 | With Customer Signature | |
|
W 35571
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: Troubleshoot network |
08/10/2018 09:30 am |
Kevin Hsueh | 027296 | With Customer Signature | |
|
W 35570
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Generate July 2018 Monthly Reports |
08/09/2018 04:00 pm |
Kevin Hsueh | 027272 | No Signature: Remote Support | |
|
W 35569
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Troubleshoot Email Issue. |
08/10/2018 09:00 am |
Kevin Hsueh | 027245 | No Signature: Remote Support | |
|
W 35568
Ref/PO#4109618 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4109618 at United Airlines, Trip 1 Replace motherboard |
08/09/2018 02:30 pm |
Jordan Gimmen | 027295 | No Signature: Barrister | |
|
W 35565
|
Project Onsite |
UOG - School of Education Dean Olah Work Requested: Deliver Qty. 2 Promethean ActivPanel 86" and Accessories |
08/09/2018 02:30 pm |
Christopher Unsiog | 027231 | With Customer Signature | |
|
W 35564
|
Project Onsite |
UOG - School of Education Dean Olah Work Requested: Deliver Qty. 2 Promethean ActivPanel 86" Panels and Accessories |
08/09/2018 02:30 pm |
Jason Soliva | 027231 | With Customer Signature | |
|
W 35563
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Immigrant Pro 6.9m update. |
08/09/2018 11:00 am |
Kevin Hsueh | 027212 | With Customer Signature | |
|
W 35562
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Troubleshoot LMTools |
08/09/2018 09:30 am |
Kevin Hsueh | 027213 | No Signature: Remote Support | |
|
W 35561
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot pc law |
08/09/2018 08:30 am |
Kevin Hsueh | 027293 | With Customer Signature | |
|
W 35560
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Set up EBS on 2 laptops Upgraded DiagnosticsLink Troubleshoot PDF on Dar's PC Upgrade Foresight |
08/09/2018 09:00 am |
Jordan Gimmen | 027248 | With Customer Signature | |
|
W 35559
Ref/PO#4108103 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4108103 at DOJ, Trip 1 Replace HDD |
08/08/2018 11:30 am |
Jordan Gimmen | 027292 | No Signature: Remote Support | |
|
W 35558
Ref/PO#4110998 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4110998 at WSP, Trip 1 Replace PSU and backplane |
08/08/2018 11:00 am |
Jordan Gimmen | 027291 | No Signature: Barrister | |
|
W 35557
|
Service Contract Inhouse |
Micronesian Divers Association Lee Webber Work Requested: Configure Jennetta@mdaguam.com to forward all emails to Lee@mdaguam.com |
08/08/2018 10:00 am |
Kevin Hsueh | 027290 | No Signature: Remote Support | |
|
W 35556
|
Onsite |
Docomo Pacific Zar Tandoc Work Requested: Remove Promethean ActivPanel. 2 on 2nd floor and 1 on 4th floor. |
08/08/2018 09:00 am |
Jordan Gimmen Kevin Hsueh Christopher Unsiog |
027289 | With Customer Signature | |
|
W 35555
Ref/PO#4107888 |
After Hours Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4107888 at USPS, Trip 1 Replace RAID battery |
08/07/2018 11:00 pm |
Jordan Gimmen | 027288 | No Signature: Third party paperwork signed | |
|
W 35554
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Setup AD, Shared Folders and Group Policy |
08/07/2018 09:00 am |
Kevin Hsueh | 027067 | No Signature: Project | |
|
W 35553
|
Project Onsite |
Marianas Gas Corporation Del Estampador Work Requested: Deliver and set up new Denali server |
08/07/2018 02:30 pm |
Jordan Gimmen | 027183 | With Customer Signature | |
|
W 35551
Ref/PO#5296571 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5296571 at AAFB, Trip 1 Repair/replace Lexmark printer (LVPS sent to site) |
08/07/2018 11:00 am |
Jordan Gimmen | 027287 | No Signature: Third party paperwork signed | |
|
W 35550
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Install UPS to rack. |
08/07/2018 09:30 am |
Christopher Unsiog | 027067 | No Signature: Project | |
|
W 35549
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Assemble rack. |
08/06/2018 02:45 pm |
Christopher Unsiog | 027067 | No Signature: project | |
|
W 35547
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Troubleshoot TimeClock Terminal at Boat Dock. |
08/07/2018 02:00 pm |
Kevin Hsueh | 027275 | No Signature: Remote Support | |
|
W 35546
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: GSC Server Project |
08/06/2018 03:00 pm |
Kevin Hsueh | 027067 | No Signature: Project | |
|
W 35545
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot RDSSRV |
08/06/2018 04:00 pm |
Jordan Gimmen | 027240 | With Customer Signature | |
|
W 35544
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: Change IP Address on NAS Server. IP Address to be provided by Mr. Yoichi Matsumoto. |
08/06/2018 03:00 pm |
Jordan Gimmen | 027282 | With Customer Signature | |
|
W 35543
|
Onsite |
Black Box Corporation Andy Joyner Work Requested: Mark and document roof |
08/06/2018 10:30 am |
Jordan Gimmen | 027284 | No Signature: Third party paperwork signed | |
|
W 35542
|
Emergency Inhouse |
Pacific Accounting Service Ginger Yu Work Requested: Troubleshoot server |
08/06/2018 10:50 am |
Kevin Hsueh | 027312 |
No Signature: Remote Support
Signature for Later: |
|
|
W 35541
Ref/PO#5293166 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5293166 for Home Depot, Trip 1 Summer EPM |
08/06/2018 10:30 am |
Jordan Gimmen | 027283 | No Signature: Field Nation | |
|
W 35540
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Setup email accounts on Mr. Webber's Outlook Client. |
08/06/2018 10:00 am |
Kevin Hsueh | 027275 | With Customer Signature | |
|
W 35539
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Troubleshoot Internet connection Install DSL power cycler if connection stable |
08/06/2018 09:00 am |
Jordan Gimmen | 027074 | With Customer Signature | |
|
W 35538
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Xerox XDA tool |
08/03/2018 03:00 pm |
Jordan Gimmen | 027212 | With Customer Signature | |
|
W 35537
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Document DHCP, DNS, IP Address, Printer Shares, Shared Folders, User Mailbox Sizes. |
08/03/2018 12:00 pm |
Kevin Hsueh | 027067 | No Signature: Project work | |
|
W 35536
|
Inhouse |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: TTA DSI Conference Room Rental. |
08/03/2018 12:00 pm |
Kevin Hsueh | 027280 | No Signature: Remote Support | |
|
W 35535
Ref/PO#43678 |
Project Onsite |
Outsource International Limited Benjamin West Work Requested: OI# 43678, Trip 1 Network equipment move |
08/03/2018 09:00 am |
Jordan Gimmen | 027286 | No Signature: Third party paperwork signed | |
|
W 35534
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Document GSC Server Settings for Server Project |
08/02/2018 01:00 pm |
Kevin Hsueh | 027067 | No Signature: Project | |
|
W 35533
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Release email from SonicWALL JunkStore |
08/02/2018 04:00 pm |
Kevin Hsueh | 027275 | No Signature: Remote Support | |
|
W 35532
|
Project Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Setup SSL Certificate on Exchange 2016. |
08/02/2018 10:00 am |
Kevin Hsueh | 027074 | No Signature: Project | |
|
W 35531
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot Charlie's PC |
08/02/2018 11:30 am |
Jordan Gimmen | 027247 | With Customer Signature | |
|
W 35530
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Assemble, configure and install Windows Server 2016 for server "GSCDC" |
08/01/2018 02:00 pm |
Chu Hsieh | 027067 | No Signature: Inhouse project work | |
|
W 35529
|
Project Inhouse |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Assemble, configure and install server OS and hardware |
08/01/2018 06:55 pm |
Chu Hsieh | 027183 | No Signature: Project. Inhouse work | |
|
W 35528
|
Emergency Onsite |
Hilton Grand Vacations Company Patrick Guerin Work Requested: Troubleshoot network |
08/01/2018 06:00 pm |
Jordan Gimmen | 027279 | With Customer Signature | |
|
W 35527
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot PC Law with Support. |
11/30/-0001 12:00 am |
Kevin Hsueh | 027278 | With Customer Signature | |
|
W 35526
|
Service Contract Inhouse |
Great National Insurance Vilma Bumagat Work Requested: Add aflac.com to SonicWALL allowed domains. |
08/01/2018 01:30 pm |
Kevin Hsueh | 027488 | No Signature: Remote Support | |
|
W 35525
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot license key activation for Office 2016 |
08/02/2018 09:30 am |
Jordan Gimmen | 027240 | With Customer Signature | |
|
W 35524
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Troubleshoot workstation |
08/01/2018 10:30 am |
Kevin Hsueh | 027275 | With Customer Signature | |
|
W 35523
|
Onsite |
Hilton Grand Vacations Company Yukiko Takaishi Work Requested: Set up new laptop. Must have static IP address and network drives mapped. |
08/01/2018 10:00 am |
Jordan Gimmen | 027277 | With Customer Signature | |
|
W 35522
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: Troubleshoot Polycom video conference issue. Alicia Castro approved for 1 hour of onsite service. |
08/02/2018 03:30 pm |
Jordan Gimmen | 027281 | With Customer Signature | |
|
W 35521
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot PC Law |
08/01/2018 08:30 am |
Kevin Hsueh | 027276 | With Customer Signature | |
|
W 35520
Ref/PO#5286880 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5286880 at Kmart, Trip 1 Troubleshoot AP, replace AP |
07/31/2018 03:00 pm |
Jordan Gimmen | 027274 | No Signature: Remote Support | |
|
W 35519
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Set up AP |
07/31/2018 02:00 pm |
Jordan Gimmen | 027174 | With Customer Signature | |
|
W 35518
|
Service Contract Onsite |
Island Medical Staff and Billing Carolyn Mafnas Work Requested: Troubleshoot Tammy's network connection |
07/31/2018 11:30 am |
Jordan Gimmen | 027150 | With Customer Signature | |
|
W 35517
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Troubleshoot CCTV DVR PC |
07/31/2018 09:00 am |
Jordan Gimmen | 027267 | With Customer Signature | |
|
W 35516
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Deliver and install switch. |
07/30/2018 03:30 pm |
Kevin Hsueh | 027149 | With Customer Signature | |
|
W 35515
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Set up SonicWall |
07/30/2018 01:00 pm |
Jordan Gimmen | 026747 | With Customer Signature | |
|
W 35513
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: Deliver and set up PCs Install Office 2016 |
07/30/2018 03:00 pm |
Jordan Gimmen | 027266 | With Customer Signature | |
|
W 35512
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Onsite to assist Roxanne with any issues related to new server project. |
07/30/2018 10:00 am |
Jordan Gimmen | 027074 | With Customer Signature | |
|
W 35511
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot PC Law issue. |
07/30/2018 09:00 am |
Kevin Hsueh | 027265 | With Customer Signature | |
|
W 35510
|
Service Contract Onsite |
Island Medical Staff and Billing Carolyn Mafnas Work Requested: Temporarily replace switch with DSI Loaner Switch |
07/27/2018 04:30 pm |
Jordan Gimmen | 027150 | With Customer Signature | |
|
W 35509
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Troubleshoot workstation |
11/30/-0001 12:00 am |
Kevin Hsueh | 027263 | With Customer Signature | |
|
W 35508
Ref/PO#4104859 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4104859 at GRMC Tata, Trip 1 Replace HDD on SAN array |
07/27/2018 03:30 pm |
Jordan Gimmen | 027262 | No Signature: Third party paperwork signed | |
|
W 35507
Ref/PO#4106918 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4106918 at Hyatt, Trip 1 Replace switch |
07/27/2018 11:00 am |
Jordan Gimmen | 027261 | No Signature: Third party paperwork signed | |
|
W 35506
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Deliver and setup workstation |
07/26/2018 02:00 pm |
Kevin Hsueh | 027260 | With Customer Signature | |
|
W 35505
Ref/PO#T20180701.0098 |
After Hours Onsite |
Onsite Technology G Frank Work Requested: OnSite Technology# T20180701.0098 at TH962, Trip 1 Network upgrade |
07/25/2018 05:30 pm |
Jordan Gimmen | 027256 | No Signature: Third party paperwork signed | |
|
W 35504
Ref/PO#T20180701.0309 |
After Hours Onsite |
Onsite Technology G Frank Work Requested: OnSite Technology# T20180701.0309 at TH962, Trip 1 Network upgrade |
07/26/2018 05:30 pm |
Christopher Unsiog | 027257 | No Signature: Third party paperwork | |
|
W 35503
Ref/PO#T20180701.0309 |
Onsite |
Onsite Technology G Frank Work Requested: OnSite Technology# T20180701.0309 at TH962, Trip 1 Network upgrade |
07/25/2018 02:30 pm |
Christopher Unsiog | 027257 | No Signature: Remote Support | |
|
W 35502
Ref/PO#T20180701.0098 |
Onsite |
Onsite Technology G Frank Work Requested: OnSite Technology# T20180701.0098 at TH962, Trip 1 Network upgrade |
07/25/2018 02:30 pm |
Jordan Gimmen | 027256 | No Signature: Third party paperwork signed | |
|
W 35501
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Install Office Import Outlook pst files Set up Len's PC |
07/21/2018 08:00 am |
Jordan Gimmen | 027074 | No Signature: Project | |
|
W 35500
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot PC Law |
07/25/2018 02:00 pm |
Kevin Hsueh | 027255 | With Customer Signature | |
|
W 35498
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot RDP access and DP server |
07/25/2018 10:30 am |
Jordan Gimmen | 027188 | With Customer Signature | |
|
W 35497
|
Service Contract Inhouse |
Royal Orchid Guam Justin Samonte Work Requested: Remote Support: Add bestbuy.com to SonicWALL Allowed Domains |
07/24/2018 02:30 pm |
Kevin Hsueh | 027237 | No Signature: Remote Support | |
|
W 35496
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Reprep Eric's Workstation |
07/24/2018 03:00 pm |
Kevin Hsueh | 027235 |
No Signature: Remote Support
Signature for Later: System to be delivered to MDA |
|
|
W 35495
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Replace Julia's PC |
07/24/2018 03:00 pm |
Jordan Gimmen | 027236 | With Customer Signature | |
|
W 35494
Ref/PO#1258637 |
Onsite |
Curvature Laura Bott Work Requested: Curvature# 1258637 at FHB Maite, Trip 2 Replace separation pad |
07/24/2018 01:30 pm |
Jordan Gimmen | 027234 | No Signature: Curvature paperwork signed | |
|
W 35493
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Renew SSL Certificate with JMC |
07/24/2018 02:00 pm |
Kevin Hsueh | 027154 | With Customer Signature | |
|
W 35492
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Setup profile for new employee |
07/24/2018 10:30 am |
Kevin Hsueh | 027233 | With Customer Signature | |
|
W 35491
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Troubleshoot internal emails and Quickbooks |
07/24/2018 11:00 am |
Jordan Gimmen | 027074 | With Customer Signature | |
|
W 35489
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot Lindy's PC |
07/23/2018 03:30 pm |
Jordan Gimmen | 027212 | With Customer Signature | |
|
W 35488
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Assist users in using/setting up new profiles on PCs Troubleshoot any new server/network issues |
07/23/2018 08:30 am |
Jordan Gimmen | 027074 | With Customer Signature | |
|
W 35487
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Troubleshoot Network Issues. |
07/23/2018 02:00 pm |
Kevin Hsueh | 027159 | With Customer Signature | |
|
W 35486
|
Service Contract Inhouse |
Micronesian Divers Association Lee Webber Work Requested: Create 1 new user account |
07/23/2018 10:00 am |
Kevin Hsueh | 027232 | No Signature: Remote Support | |
|
W 35485
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: GMP Server Project. |
07/20/2018 08:30 am |
Kevin Hsueh | 027074 | No Signature: Project | |
|
W 35484
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot network |
07/23/2018 09:30 am |
Kevin Hsueh | 027149 | With Customer Signature | |
|
W 35483
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: GMP Server Project |
07/20/2018 08:30 am |
Jordan Gimmen | 027074 | No Signature: Project | |
|
W 35482
|
Project Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Remote Service: Back up data from server and shut down SmartPOP |
07/19/2018 05:30 pm |
Jordan Gimmen | 027074 | No Signature: Project | |
|
W 35480
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Deliver server equipment |
07/19/2018 02:00 pm |
Kevin Hsueh | 027074 | No Signature: Project | |
|
W 35479
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Deliver server equipment |
07/19/2018 02:00 pm |
Jordan Gimmen | 027074 | No Signature: Project | |
|
W 35478
|
Onsite |
Aflac Regional Office Aileen Cruz Work Requested: Troubleshoot network |
07/19/2018 11:00 am |
Jordan Gimmen | 027230 | With Customer Signature | |
|
W 35477
|
Service Contract Onsite |
Great National Insurance Min Delos Reyes Work Requested: Swap printers, set up users as needed |
07/19/2018 09:00 am |
Jordan Gimmen | 027488 | With Customer Signature | |
|
W 35476
Ref/PO#S8740814 |
Onsite |
CrossCom National Danielle Zwiger Work Requested: CCN# S8740814 at Kmart, Trip 1 Locate/repair analog line for alarm panel |
07/18/2018 02:00 pm |
Jordan Gimmen | 027229 | No Signature: CrossCom ticket signed | |
|
W 35475
Ref/PO#5236498 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5236498 at Kmart, Trip 1 Replace AP |
07/18/2018 03:00 pm |
Jordan Gimmen | 027228 | No Signature: Field Nation paperwork signed. | |
|
W 35474
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: GMP Server Project |
07/18/2018 01:00 pm |
Kevin Hsueh | 027074 | No Signature: Project | |
|
W 35473
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot Cummins access - AVG blocking |
07/18/2018 11:30 am |
Jordan Gimmen | 027157 | With Customer Signature | |
|
W 35472
Ref/PO#1259383 |
Onsite |
Curvature Laura Bott Work Requested: Curvature# 1259383 at FHB Dededo, Trip 1 Troubleshoot printer |
07/18/2018 10:30 am |
Jordan Gimmen | 027227 | No Signature: Curvature paperwork signed | |
|
W 35471
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Unblock eBay website access |
07/18/2018 11:00 am |
Kevin Hsueh | 027159 | No Signature: Remote Support | |
|
W 35470
|
Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot IP Phone |
07/19/2018 10:00 am |
Kevin Hsueh | 027151 | With Customer Signature | |
|
W 35469
|
Service Contract Onsite |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Check GTA Modems |
07/18/2018 10:00 am |
Kevin Hsueh | 026357 | With Customer Signature | |
|
W 35468
Ref/PO#S8742084 |
Onsite |
CrossCom National Danielle Zwiger Work Requested: CCN# S8742084 at Kmart, Trip 1 Troubleshoot network |
07/17/2018 04:00 pm |
Jordan Gimmen | 027225 | No Signature: Third party paperwork signed. (CrossCom National) | |
|
W 35467
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot internet issue. |
07/17/2018 04:00 pm |
Kevin Hsueh | 027156 | With Customer Signature | |
|
W 35466
Ref/PO#1258637 |
Onsite |
Curvature Laura Bott Work Requested: Curvature# 1258637 at First Hawaiian Bank, Trip 1 Replace main drive motor/troubleshoot printer |
07/17/2018 02:00 pm |
Jordan Gimmen | 027224 | No Signature: Curvature paperwork signed | |
|
W 35465
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Transfer data from HP Workstation to Lenovo Workstation for Lisa Vegafria |
07/17/2018 02:00 pm |
Kevin Hsueh | 027223 | With Customer Signature | |
|
W 35464
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: Troubleshoot cloud sync back up |
07/17/2018 11:00 am |
Jordan Gimmen | 027222 | With Customer Signature | |
|
W 35463
|
Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Troubleshoot monitor |
07/16/2018 03:00 pm |
Jordan Gimmen | 027148 | With Customer Signature | |
|
W 35462
|
Onsite |
Aflac Regional Office Aileen Cruz Work Requested: Troubleshoot 3CX |
07/16/2018 03:00 pm |
Kevin Hsueh | 027221 | With Customer Signature | |
|
W 35461
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Set up RDP remediation settings for Oracle on 3 PCs listed by Gian |
07/16/2018 09:30 am |
Jordan Gimmen | 027188 | With Customer Signature | |
|
W 35460
|
Onsite |
Guam Hotel & Restaurant Association Jessica Quintanilla Work Requested: Troubleshoot Jessica's outlook issue |
07/16/2018 09:30 am |
Kevin Hsueh | 027217 | With Customer Signature | |
|
W 35458
Ref/PO#S8738597 |
Onsite |
CrossCom National Danielle Zwiger Work Requested: CCN# S8738597 at Kmart, Trip 1 Troubleshoot router/switch |
07/15/2018 06:00 am |
Jordan Gimmen Jordan Gimmen Jordan Gimmen Jordan Gimmen |
027216 | No Signature: CrossCom paper signed | |
|
W 35457
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Document user/desktop information |
07/16/2018 02:00 pm |
Jordan Gimmen | 027074 | With Customer Signature | |
|
W 35456
Ref/PO#732534 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10# 732534 at Ross, Trip 1 Replace UPS |
07/16/2018 11:00 am |
Jordan Gimmen | 027220 | No Signature: Level 10 paperwork signed. | |
|
W 35455
Ref/PO#724226 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 SR# 724226 at Ross, Trip 1 Replace 8 printers/batteries |
07/18/2018 09:00 am |
Jordan Gimmen | 027226 | No Signature: Level 10 paperwork signed | |
|
W 35454
|
Project Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Activate Exchange 2016. Install Shadowprotect backup on 3 servers. |
07/13/2018 02:00 pm |
Kevin Hsueh | 027074 | No Signature: Project | |
|
W 35452
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Cynthia reported ESA5000 reporting error "Kaspersky Anti-Virus failed to re-initialize" |
07/13/2018 11:00 am |
Chu Hsieh | 027156 | No Signature: Remote service | |
|
W 35451
|
Project Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Configure Exchange Server |
07/12/2018 02:00 pm |
Kevin Hsueh | 027074 | No Signature: Project | |
|
W 35450
|
Service Contract Remote |
Marianas Gas Corporation Del Estampador Work Requested: Remote Service: Troubleshoot email for MGC |
07/13/2018 01:30 pm |
Jordan Gimmen | 027156 | No Signature: Remote Support | |
|
W 35449
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: Troubleshoot DNS issue |
07/13/2018 11:00 am |
Jordan Gimmen | 027152 | With Customer Signature | |
|
W 35448
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Correct NEC phone time settings |
07/13/2018 10:00 am |
Jordan Gimmen | 027128 | With Customer Signature | |
|
W 35447
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Configure WiFi Access |
07/13/2018 09:00 am |
Kevin Hsueh | 027159 | With Customer Signature | |
|
W 35446
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: Troubleshoot DNS Issues |
07/12/2018 10:30 am |
Kevin Hsueh | 027152 | With Customer Signature | |
|
W 35445
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Retrieve Live Folder files from GMPSRV |
07/12/2018 10:30 am |
Jordan Gimmen | 027074 | With Customer Signature | |
|
W 35444
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Install office software. |
07/12/2018 10:17 am |
Jordan Gimmen | 027156 |
No Signature: Remote Support
Signature for Later: In House for customer pick up. |
|
|
W 35443
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Troubleshoot Eric's MS Office issue |
07/11/2018 10:30 am |
Kevin Hsueh | 027209 | With Customer Signature | |
|
W 35442
|
Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Deliver and install switch |
07/11/2018 09:00 am |
Kevin Hsueh | 027136 | With Customer Signature | |
|
W 35441
|
Project Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: GMP Server Project |
07/10/2018 10:00 am |
Kevin Hsueh | 027074 | No Signature: Project | |
|
W 35440
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot server Retrieve desktop BIOS version for Gian |
07/10/2018 11:00 am |
Jordan Gimmen | 027188 | With Customer Signature | |
|
W 35439
|
Onsite |
Black Box Corporation Andy Joyner Work Requested: Home Depot 2018 IP Camera Project Pre-installation Site Survey and Camera Assortment Identification |
07/10/2018 02:00 pm |
Jordan Gimmen | 027197 | No Signature: Third party paperwork signed | |
|
W 35438
|
After Hours Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Remote Service: Assist Mr. Pothen on setting up email/contacts syncing on his smartphone |
07/09/2018 05:15 pm |
Jordan Gimmen | 027195 | No Signature: Remote Service: Mr. Pothen is in New Jersey | |
|
W 35437
Ref/PO#4103430 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4103430 at GDOE, Trip 1 Deliver AP |
07/11/2018 10:00 am |
Jordan Gimmen | 027208 | No Signature: Barrister | |
|
W 35436
Ref/PO#4103440 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4103440 at GDOE, Trip 1 Deliver AP |
07/11/2018 10:00 am |
Jordan Gimmen | 027207 | No Signature: Barrister | |
|
W 35435
Ref/PO#4103452 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4103452 at GDOE, Trip 1 Deliver AP |
07/11/2018 10:00 am |
Jordan Gimmen | 027206 | No Signature: Barrister | |
|
W 35434
Ref/PO#4103461 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4103461 at GDOE, Trip 1 Deliver AP |
07/11/2018 10:00 am |
Jordan Gimmen | 027205 | No Signature: Barrister | |
|
W 35433
Ref/PO#4103501 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4103501 at GDOE, Trip 1 Deliver AP |
07/11/2018 10:00 am |
Jordan Gimmen | 027204 | No Signature: Barrister | |
|
W 35432
Ref/PO#4103502 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4103502 at GDOE, Trip 1 Deliver AP |
07/11/2018 10:00 am |
Jordan Gimmen | 027203 | No Signature: Barrister | |
|
W 35431
Ref/PO#4103508 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4103508 at GDOE, Trip 1 Deliver AP |
07/11/2018 10:00 am |
Jordan Gimmen | 027202 | No Signature: Barrister | |
|
W 35430
Ref/PO#4103510 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4103510 at GDOE, Trip 1 Deliver AP |
07/11/2018 10:00 am |
Jordan Gimmen | 027201 | No Signature: Barrister | |
|
W 35429
Ref/PO#4103512 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4103512 at GDOE, Trip 1 Deliver AP |
07/11/2018 10:00 am |
Jordan Gimmen | 027200 | No Signature: Barrister | |
|
W 35428
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Immigrant Pro 6.9l update |
07/09/2018 02:00 pm |
Kevin Hsueh | 027128 | With Customer Signature | |
|
W 35427
|
Onsite |
Denny's of Guam Steve Huhne Work Requested: Troubleshoot network at Dominos Tamuning |
07/09/2018 09:30 am |
Kevin Hsueh | 027194 | With Customer Signature | |
|
W 35426
Ref/PO#S8720297 |
Onsite |
CrossCom National Danielle Zwiger Work Requested: CCN# S8720297 at Panda Express Hagatna, Trip 1 Troubleshoot camera 3 |
07/06/2018 01:00 pm |
Jordan Gimmen | 027193 | No Signature: Third party vendor signed paperwork | |
|
W 35425
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot desktop. |
07/16/2018 02:00 pm |
Kevin Hsueh | 027219 | With Customer Signature | |
|
W 35424
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Install new HDD on CPS Server at NEX. Rebuild RAID Array. |
07/06/2018 02:00 pm |
Kevin Hsueh | 027191 | With Customer Signature | |
|
W 35423
|
Service Contract Onsite |
Micronesian Divers Association Eric McClure Work Requested: Troubleshoot Eric's workstation |
07/06/2018 11:30 am |
Kevin Hsueh | 027191 | With Customer Signature | |
|
W 35422
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot Lisa Brooks’ PC Setup new equipment at Front Desk. |
07/06/2018 10:00 am |
Kevin Hsueh | 027192 | With Customer Signature | |
|
W 35421
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Set up CJ's PC |
07/06/2018 09:30 am |
Jordan Gimmen | 027188 | With Customer Signature | |
|
W 35420
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Install NET Framework 2.0 for use by Topaz signature pad driver/utilities |
07/05/2018 04:00 pm |
Jordan Gimmen | 027190 | With Customer Signature | |
|
W 35419
|
Service Contract Inhouse |
Micronesian Divers Association Matt Ladmirault Work Requested: Troubleshoot emails being sent from mdaguam.com website not being received properly. |
07/05/2018 02:30 pm |
Kevin Hsueh | 027191 | No Signature: Remote Support | |
|
W 35418
|
Service Contract Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Monthly Maintenance Report |
07/05/2018 02:00 pm |
Kevin Hsueh | 027180 | No Signature: Remote Support: Monthly Report | |
|
W 35417
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: add https://guamjobsonline.com/ to SonicWALL allowed list. Per Justin Samonte request. |
07/05/2018 11:30 am |
Kevin Hsueh | 027159 | No Signature: Remote Support | |
|
W 35416
|
Service Contract Onsite |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Troubleshoot server - beeping heard in server room |
07/05/2018 12:00 pm |
Jordan Gimmen | 027147 | With Customer Signature | |
|
W 35415
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: Check TRMA Server |
07/05/2018 10:30 am |
Kevin Hsueh | 027129 | With Customer Signature | |
|
W 35414
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot laptops Upgrade Foresight |
07/05/2018 02:30 pm |
Jordan Gimmen | 027157 | With Customer Signature | |
|
W 35413
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot phone system - Altigen |
07/05/2018 09:30 am |
Jordan Gimmen | 027188 | With Customer Signature | |
|
W 35412
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Locate AccuConnect server CD Bring back external HDD |
07/03/2018 01:30 pm |
Jordan Gimmen | 027148 | With Customer Signature | |
|
W 35411
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Pick up computer equipment for disposal. |
07/03/2018 03:00 pm |
Christopher Unsiog | 027188 | With Customer Signature | |
|
W 35410
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Release email from SonicWALL Junk Store for Eric. |
07/03/2018 10:30 am |
Kevin Hsueh | 027191 | No Signature: Remote Support | |
|
W 35409
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: Check NAS file copy Assist backing up QuickBooks |
07/03/2018 09:00 am |
Jordan Gimmen | 027187 | With Customer Signature | |
|
W 35408
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Troubleshoot fax machine and GTA set top boxes |
07/02/2018 01:45 pm |
Jordan Gimmen | 027186 | With Customer Signature | |
|
W 35407
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Reset MDAWholesale account password. |
07/02/2018 11:00 am |
Kevin Hsueh | 027191 | No Signature: Remote Support | |
|
W 35406
|
Project Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Continue working on VMware host server |
06/29/2018 09:00 am |
Chu Hsieh | 027074 | No Signature: Project; inhouse configuration | |
|
W 35405
|
Project Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Assemble VMware Host server and create 3 VM |
06/28/2018 10:00 am |
Chu Hsieh | 027074 | No Signature: Project. installing server inhouse | |
|
W 35404
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: Set up NAS |
07/02/2018 10:00 am |
Jordan Gimmen | 027184 | With Customer Signature | |
|
W 35403
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Upgrade Symantec on all PCs |
06/29/2018 10:00 am |
Jordan Gimmen | 027176 | With Customer Signature | |
|
W 35402
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Set up external HDD for Rick Frank |
06/29/2018 02:30 pm |
Jordan Gimmen | 027074 | With Customer Signature | |
|
W 35401
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Upgrade Symantec on all PCs |
06/29/2018 09:30 am |
Jordan Gimmen Christopher Unsiog |
027175 | With Customer Signature | |
|
W 35400
|
Project Onsite |
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: 3CX End User Training |
06/28/2018 10:00 am |
Jordan Gimmen | 027013 | No Signature: Project | |
|
W 35399
|
Project Onsite |
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Network clean up |
06/28/2018 09:00 am |
Jordan Gimmen | 027013 | No Signature: Project | |
|
W 35398
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Deploy MalwareBytes Deliver PCs Upgrade DiagnosticLink |
06/28/2018 12:00 pm |
Jordan Gimmen | 027172 | With Customer Signature | |
|
W 35397
|
Service Contract Onsite |
Morrico Equipment Torgun Smith Work Requested: Install Malwarebytes into all computers. |
06/28/2018 12:00 pm |
Christopher Unsiog | 027171 | With Customer Signature | |
|
W 35396
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Set up new fax machine Set up new TV set top boxes |
06/27/2018 03:00 pm |
Jordan Gimmen | 027185 | With Customer Signature | |
|
W 35395
|
Project Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Deliver and set up PCs Install Office |
06/27/2018 08:00 am |
Jordan Gimmen | 027135 | With Customer Signature | |
|
W 35394
|
Project Inhouse |
Pacific Retina Specialists Marie Paulin Work Requested: Setup Lenovo Workstations |
06/26/2018 03:00 pm |
Kevin Hsueh | 027135 | No Signature: Project | |
|
W 35393
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: System re-prep. |
07/09/2018 03:00 pm |
Jordan Gimmen | 027156 | With Customer Signature | |
|
W 35392
|
Project Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Clean up rack |
06/26/2018 02:00 pm |
Jordan Gimmen | 027134 | No Signature: Project | |
|
W 35391
|
Onsite |
G4S Solutions James Quintanilla Work Requested: Troubleshoot Server Backup |
06/26/2018 02:00 pm |
Kevin Hsueh | 027167 | With Customer Signature | |
|
W 35390
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: Remote Service: Troubleshoot Guam Urology efax |
06/26/2018 10:30 am |
Jordan Gimmen | 027078 | No Signature: Remote service. Confirmed issue with Colin. | |
|
W 35389
|
Inhouse |
Jeanette Suzuki Work Requested: Check battery. Not charging |
11/30/-0001 12:00 am |
Kevin Hsueh | 027189 |
No Signature: Remote Support
Signature for Later: inhouse service |
|
|
W 35387
|
Project Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Assist set up and relocation of computer/network hardware |
06/25/2018 09:00 am |
Jordan Gimmen | 027134 | No Signature: Project | |
|
W 35386
|
Project Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Setup Backup PC |
06/22/2018 02:00 pm |
Kevin Hsueh | 027074 | No Signature: Project | |
|
W 35384
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Deploy desktops. |
06/22/2018 09:30 am |
Christopher Unsiog | 027188 | No Signature: Remote Support | |
|
W 35383
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Continue deploying desktops |
06/22/2018 09:30 am |
Jordan Gimmen | 027188 | With Customer Signature | |
|
W 35382
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Deploy desktops |
06/21/2018 10:00 am |
Jordan Gimmen | 027188 | With Customer Signature | |
|
W 35381
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Deploy desktops. |
06/21/2018 10:30 am |
Christopher Unsiog | 027146 | With Customer Signature | |
|
W 35380
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Deploy desktops and laptops to users image desktops as required. |
06/20/2018 01:30 pm |
Christopher Unsiog Christopher Unsiog |
027144 | With Customer Signature | |
|
W 35379
|
Service Contract Remote |
Morrico Equipment Alma Dimla Work Requested: Remote Service: Troubleshoot EST with Julius and Alma. Julius currently in Saipan. |
06/20/2018 11:30 am |
Jordan Gimmen | 027143 | No Signature: Remote service | |
|
W 35378
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Check Shoretel System |
06/20/2018 10:00 am |
Kevin Hsueh | 027141 | With Customer Signature | |
|
W 35377
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Deploy desktops and laptops to users Continue imaging desktops as required |
06/20/2018 01:30 pm |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35376
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot workstation |
06/20/2018 08:30 am |
Kevin Hsueh | 027080 | With Customer Signature | |
|
W 35375
Ref/PO#1255818 |
Onsite |
Curvature Laura Bott Work Requested: Curvature# 1255818 at FHB Dededo, Trip 1 Troubleshoot paper jam |
06/19/2018 02:00 pm |
Jordan Gimmen | 027138 | No Signature: Third party paperwork signed | |
|
W 35374
|
Inhouse |
Guam Housing and Urban Renewal Authority Bill Eriksen Work Requested: Troubleshoot Fargo printer, printer error after installing new catridge |
06/20/2018 10:00 am |
Kevin Hsueh | 027145 |
No Signature: Remote Support
Signature for Later: in-house service |
|
|
W 35372
|
Project Onsite |
Express Business Service Joyce Santos Work Requested: Work with GTA to port 633-4327 to DSI PRI. Confirm EBS call flow once number is ported. |
06/19/2018 12:00 pm |
Kevin Hsueh | 027099 | No Signature: Project | |
|
W 35371
|
Project Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Complete labeling. certify network lines and mount rack. |
06/19/2018 10:00 am |
Christopher Unsiog | 027134 | No Signature: Project | |
|
W 35370
|
Project Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Mount rack |
06/18/2018 04:30 pm |
Jordan Gimmen | 027134 | No Signature: Project | |
|
W 35369
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Temporarily replace switch with DSI loaner switch |
06/18/2018 03:30 pm |
Jordan Gimmen | 027051 | With Customer Signature | |
|
W 35368
|
Project Inhouse |
Express Business Service Joyce Santos Work Requested: Record Digital AA and implement call flow. |
06/18/2018 02:00 pm |
Kevin Hsueh | 027099 | No Signature: Project | |
|
W 35367
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Run additional CAT5e line to remote location. |
06/18/2018 02:00 pm |
Christopher Unsiog | 027140 | With Customer Signature | |
|
W 35366
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Office on Val U's PC |
06/18/2018 11:00 am |
Jordan Gimmen | 027128 | With Customer Signature | |
|
W 35365
|
Onsite |
J & B Modern Tech Nelia Bangayan Work Requested: Setup new user account for new employee. |
06/18/2018 10:00 am |
Kevin Hsueh | 027132 | With Customer Signature | |
|
W 35364
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Setup new APC UPS for new Counterpoint server. Troubleshoot Mr. Webber's outlook issue. |
06/15/2018 02:00 pm |
Kevin Hsueh | 027173 | With Customer Signature | |
|
W 35363
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Imaging desktops. |
06/15/2018 02:00 pm |
Christopher Unsiog | 026336 | With Customer Signature | |
|
W 35362
|
Service Contract Onsite |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Troubleshoot PRI |
06/14/2018 03:30 pm |
Jordan Gimmen | 026357 | With Customer Signature | |
|
W 35361
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Image desktops |
06/14/2018 10:00 am |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35360
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Imaging desktops. |
06/14/2018 10:00 am |
Christopher Unsiog | 026336 | With Customer Signature | |
|
W 35359
Ref/PO#729943 |
Onsite |
Level 10 Level 10 Inc Work Requested: Level 10 SR# 729943 at Ross, Trip 1 Replace pin pad |
06/18/2018 09:30 am |
Jordan Gimmen | 027133 | No Signature: Third party paperworked signed by MOD Bev | |
|
W 35358
Ref/PO#5096633 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5096633 at Kmart, Trip 1 Troubleshoot/replace AP005 |
06/18/2018 02:00 pm |
Jordan Gimmen | 027137 | No Signature: Third party paperwork signed | |
|
W 35357
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot PDFs on Glenda's PC |
06/13/2018 03:00 pm |
Jordan Gimmen | 027085 | With Customer Signature | |
|
W 35356
|
Project Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Complete terminations and install faceplates |
06/18/2018 02:00 pm |
Christopher Unsiog | 027134 | No Signature: Project | |
|
W 35355
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Locate beta version of NextforWindows |
06/13/2018 09:00 am |
Jordan Gimmen | 027086 | With Customer Signature | |
|
W 35354
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot PC imaging |
06/12/2018 02:30 pm |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35352
|
Onsite |
Hilton Grand Vacations Company Yukiko Takaishi Work Requested: Review and adjust 3CX call flow |
06/14/2018 02:30 pm |
Jordan Gimmen | 027130 | With Customer Signature | |
|
W 35351
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot Connie (Accounting) printer |
06/11/2018 01:30 pm |
Jordan Gimmen | 027078 | With Customer Signature | |
|
W 35348
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Move Timeslip license from Jessica's desktop to frontdesk |
06/08/2018 02:30 pm |
Chu Hsieh | 027050 | No Signature: Remote service | |
|
W 35347
|
Project Onsite |
Docomo Pacific Zar Tandoc Work Requested: Promethean training |
06/08/2018 08:30 am |
Kevin Hsueh | 026881 | With Customer Signature | |
|
W 35346
|
Onsite |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot service laptop |
06/08/2018 10:00 am |
Jordan Gimmen | 027086 | With Customer Signature | |
|
W 35345
|
Service Contract Onsite |
Great National Insurance Vilma Bumagat Work Requested: Set up printer/scanner |
06/08/2018 04:00 pm |
Jordan Gimmen | 027488 | With Customer Signature | |
|
W 35344
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot Landstrom's laptop |
06/08/2018 01:30 pm |
Jordan Gimmen | 027078 | With Customer Signature | |
|
W 35343
|
Project Onsite |
Docomo Pacific Zar Tandoc Work Requested: Install 1 Promethean ActivPanel and 2 ActivBoards. |
06/07/2018 09:00 am |
Kevin Hsueh | 026881 | No Signature: Project | |
|
W 35342
|
Onsite |
Aflac Regional Office Aileen Cruz Work Requested: Troubleshoot 3CX transferring calls to mobile apps |
06/07/2018 04:30 pm |
Jordan Gimmen | 027122 | With Customer Signature | |
|
W 35341
|
Onsite |
American Cancer Society Tina Noket Work Requested: Assist Chuck Young in troubleshooting DSL connection with Cisco router |
06/07/2018 01:30 pm |
Jordan Gimmen | 027121 | With Customer Signature | |
|
W 35340
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Create FTP Access for Triple J and BCC under Atridge Project- Design Submittal Folder only. |
06/06/2018 01:00 pm |
Pam Castilla | 027051 | No Signature: Remote Service. | |
|
W 35339
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Troubleshoot laptop Set up VPN |
06/06/2018 01:30 pm |
Jordan Gimmen | 027051 | With Customer Signature | |
|
W 35338
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot PC |
07/09/2018 03:00 pm |
Jordan Gimmen | 027247 |
No Signature: Remote Support
Signature for Later: Needs to be delivered and set up on site. |
|
|
W 35337
Ref/PO#4963239 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 4963239 at FAA, Trip 2 Troubleshoot printer with Lexmark |
06/12/2018 09:00 am |
Jordan Gimmen | 027123 | No Signature: Third party paperwork signed by Lisa Cruz | |
|
W 35336
Ref/PO#5062947 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5062947 at Home Depot, Trip 1 Troubleshoot Dell Optiplex 9030 AiO - no power |
06/07/2018 10:00 am |
Jordan Gimmen | 027120 | No Signature: Third party paperwork signed by Dhaye Duque | |
|
W 35335
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot desktop - no longer powers on |
06/06/2018 10:00 am |
Jordan Gimmen | 027085 | With Customer Signature | |
|
W 35334
Ref/PO#S8669753 |
Onsite |
CrossCom National Danielle Zwiger Work Requested: CCN# S8669753 at Panda Express Hagatna, Trip 1 Troubleshoot CCTV camera 3 |
06/06/2018 03:00 pm |
Jordan Gimmen | 027119 | No Signature: Third party paperwork signed by Mcreen Tiamzon | |
|
W 35333
|
Service Contract Inhouse |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Reprep laptop |
06/05/2018 08:30 am |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35332
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Continue troubleshooting Windows 10 imaging with Dineshraj |
06/05/2018 11:30 am |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35331
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install new surge protector for external HDDs used for server backup |
06/05/2018 10:00 am |
Kevin Hsueh | 027050 | With Customer Signature | |
|
W 35330
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Set-up FTP username/password for EMCe, EMC2, STR Eng and HKPA under Artridge Project. |
06/04/2018 11:00 am |
Pam Castilla | 027051 | No Signature: Remote Support | |
|
W 35329
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot Windows 10 imaging |
06/04/2018 01:30 pm |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35328
|
Onsite |
Office of Public Accountability Edlyn Dalisay Work Requested: Deliver and setup laptop |
06/04/2018 10:00 am |
Kevin Hsueh | 027116 | With Customer Signature | |
|
W 35327
|
Project Onsite |
Express Business Service Joyce Santos Work Requested: Deploy 3CX SBC and IP Phones |
06/01/2018 02:00 pm |
Kevin Hsueh | 027099 | No Signature: Project | |
|
W 35326
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: May 2018 Monthly Reports |
06/01/2018 11:00 am |
Kevin Hsueh | 027104 | No Signature: Remote Service | |
|
W 35325
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Check suspicious email from Tim to Seth at RFV. |
06/01/2018 10:00 am |
Kevin Hsueh | 027050 | No Signature: Remote Support: Tim Roberts | |
|
W 35324
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: Setup exchange email on employee mobile phone |
06/01/2018 09:00 am |
Kevin Hsueh | 027083 | With Customer Signature | |
|
W 35322
Ref/PO#5024945 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 5024945 at AAFB Commissary, Trip 1 Replace fuser |
06/04/2018 09:30 am |
Jordan Gimmen | 027115 | No Signature: Third party paperwork signed | |
|
W 35320
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Reprep workstation |
05/31/2018 03:00 pm |
Kevin Hsueh | 026972 |
No Signature: Remote Support
Signature for Later: System to be delivered onsite. signature to be collected at that time. |
|
|
W 35319
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Troubleshoot workstation |
05/31/2018 10:00 am |
Kevin Hsueh | 026972 | With Customer Signature | |
|
W 35318
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Work with securitymetrics regarding pci compliance scan |
05/31/2018 08:30 am |
Kevin Hsueh | 026961 | No Signature: Remote support | |
|
W 35317
|
Project Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Terminate and certify network lines. |
06/01/2018 02:00 pm |
Christopher Unsiog | 027134 | No Signature: Project | |
|
W 35316
|
Project Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Cross connect GTA lines |
06/01/2018 03:00 pm |
Jordan Gimmen | 027134 | No Signature: Remote Support | |
|
W 35315
|
Onsite |
Hilton Grand Vacations Company Yukiko Takaishi Work Requested: Troubleshoot TBG WiFi |
05/31/2018 10:00 am |
Jordan Gimmen | 027110 | With Customer Signature | |
|
W 35314
|
Service Contract Inhouse |
Micronesian Divers Association Jennetta Adams Work Requested: Remote Support: Unjunk email from SonicWALL Junkstore. |
05/30/2018 03:00 pm |
Kevin Hsueh | 027109 | No Signature: Remote Support | |
|
W 35313
|
Onsite |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Deliver and replace UPS |
05/31/2018 09:00 am |
Jordan Gimmen | 026357 | With Customer Signature | |
|
W 35312
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot EBS NextforWindows local Database |
05/29/2018 08:30 am |
Jordan Gimmen | 027108 | With Customer Signature | |
|
W 35311
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Remote Service: Troubleshoot Outlook |
05/30/2018 02:00 pm |
Jordan Gimmen | 027107 | No Signature: Remote Support with Selina Ashland | |
|
W 35310
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: Reconfigure Network |
05/30/2018 02:00 pm |
Kevin Hsueh | 027106 | With Customer Signature | |
|
W 35309
|
Project Onsite |
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Troubleshoot Patton SN4171 |
05/29/2018 04:30 pm |
Jordan Gimmen | 027013 | No Signature: Project | |
|
W 35308
Ref/PO#1253077 |
Onsite |
Curvature Laura Bott Work Requested: Curvature# 1253077 at FHB Maite, Trip 1 Troubleshoot supply memory error - HP Printer |
05/29/2018 02:00 pm |
Jordan Gimmen | 027097 | No Signature: Third party vendor paperwork signed | |
|
W 35307
|
Project Inhouse |
Express Business Service Joyce Santos Work Requested: Setup 3CX SBC and 4 IP Phones. Setup 3CX Call Flow and Extension Settings. |
05/29/2018 01:00 pm |
Kevin Hsueh | 027099 | No Signature: Project | |
|
W 35306
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: Transfer Data from Dell Laptop to Asus Laptop |
05/29/2018 10:00 am |
Kevin Hsueh | 027096 |
No Signature: Remote Support
Signature for Later: Laptops to be delivered back to GHRA. Work order to be signed upon delivery. |
|
|
W 35305
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Work with Malaysia AIG IT on imaging issues |
05/29/2018 11:30 am |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35304
Ref/PO#4095236 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4095236 at GTA, Trip 1 Replace controller card |
05/29/2018 03:30 pm |
Jordan Gimmen | 027095 | No Signature: Third party paperwork signed. | |
|
W 35303
|
Project Onsite |
Native Innovation Jerome Tsosie Work Requested: Installation of Promethean ActivPanel |
05/25/2018 10:00 am |
Jason Soliva | 026544 | With Customer Signature | |
|
W 35302
|
Project Onsite |
Native Innovation Jerome Tsosie Work Requested: Installation of Promethean ActivPanel |
05/25/2018 10:00 am |
Jordan Gimmen | 026544 | With Customer Signature | |
|
W 35301
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: Troubleshoot network |
05/25/2018 09:30 am |
Kevin Hsueh | 027094 | With Customer Signature | |
|
W 35300
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Deliver desktops Troubleshoot service laptop |
05/24/2018 04:00 pm |
Jordan Gimmen | 027093 | With Customer Signature | |
|
W 35299
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Update Immigrant Pro |
05/24/2018 02:00 pm |
Kevin Hsueh | 027050 | With Customer Signature | |
|
W 35298
|
Project Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Run network lines to remote locations. |
05/24/2018 09:00 am |
Christopher Unsiog | 027134 | No Signature: Project | |
|
W 35297
|
Project Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Network cabling |
05/24/2018 09:00 am |
Jordan Gimmen | 027134 | No Signature: Project | |
|
W 35296
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot email issues |
05/24/2018 09:00 am |
Kevin Hsueh | 026964 | With Customer Signature | |
|
W 35295
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Rack new counterpoint server. |
05/23/2018 10:00 am |
Kevin Hsueh | 027091 | With Customer Signature | |
|
W 35294
|
Service Contract Inhouse |
Micronesian Divers Association Lee Webber Work Requested: Remote Support: Configure new Name Servers for mdaguam.com |
05/22/2018 02:30 pm |
Kevin Hsueh | 027091 | No Signature: remote support | |
|
W 35293
|
Service Contract Remote |
Guam Shipyard Cynthia Pizarro Work Requested: Remote Support: Troubleshoot Bill's PC |
06/15/2018 02:30 pm |
Jordan Gimmen | 027085 | No Signature: Remote service with Bill | |
|
W 35292
|
Service Contract Onsite |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Remote Support: Inbound calls to Chanel DC and TBG not working |
05/22/2018 02:00 pm |
Jordan Gimmen | 026357 | No Signature: Remote Service | |
|
W 35291
Ref/PO#4998218 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 4998218 at AAFB, Trip 1 Replace maintenance kit |
05/23/2018 11:30 am |
Jordan Gimmen | 027092 | No Signature: Third party paperwork signed | |
|
W 35290
Ref/PO#4867444 |
Onsite |
Field Nation Sequenza Inc Work Requested: FN# 4867444 at GameStop, Trip 1 Upgrade network equipment |
06/01/2018 08:30 am |
Jordan Gimmen | 027111 | No Signature: Third party paperwork signed | |
|
W 35289
|
Onsite |
ASC Trust LLC Ron Cruz Work Requested: Troubleshoot SonicWALL |
05/22/2018 08:30 am |
Kevin Hsueh | 027070 | With Customer Signature | |
|
W 35288
|
Service Contract Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Remote Support: Configure 3CX to block anonymous calls |
05/21/2018 09:00 am |
Kevin Hsueh | 026962 | No Signature: Remote Support | |
|
W 35287
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot workstation |
05/21/2018 08:30 am |
Kevin Hsueh | 026964 | With Customer Signature | |
|
W 35285
|
|
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Certify and Label remote locations. |
05/18/2018 02:15 pm |
Christopher Unsiog | 027013 | No Signature: Remote Support | |
|
W 35284
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: [REMOTE SUPPORT]: Set-up FTP Username and Password for Dos Amantes Residences Project. |
05/18/2018 09:00 am |
Pam Castilla | 026957 | No Signature: Remote Support | |
|
W 35283
|
Service Contract |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot 3CX server |
05/18/2018 04:00 pm |
Jordan Gimmen | 026962 | With Customer Signature | |
|
W 35282
Ref/PO#4964804 |
Onsite |
Field Nation Essintial Solutions Work Requested: FN# 4964804 at Home Depot, Trip 2 Troubleshoot Dell OptiPlex 9030 imaging |
05/21/2018 10:00 am |
Jordan Gimmen | 027065 | No Signature: Third party paperwork (Field Nation) signed by customer. | |
|
W 35281
Ref/PO#4963239 |
|
Field Nation Essintial Solutions Work Requested: FN# 4963239 at FAA, Trip 1 Replace controller board, engine board, and tray 1 |
05/18/2018 10:30 am |
Jordan Gimmen | 027063 | No Signature: Remote Support | |
|
W 35280
|
|
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Assist completing cabling project |
05/17/2018 03:00 pm |
Jordan Gimmen | 027013 | No Signature: Project | |
|
W 35279
Ref/PO#4076148 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4076148 at GTA, Trip 1 Replace RAID controller |
05/17/2018 11:30 am |
Jordan Gimmen | 027069 | With Customer Signature | |
|
W 35278
Ref/PO#727596 |
|
Level 10 Level 10 Inc Work Requested: Level 10 SR# 727596 at Ross Micronesia Mall, Trip 1 Replace thin client PC |
05/17/2018 10:00 am |
Jordan Gimmen | 027061 | No Signature: Remote Support | |
|
W 35277
|
|
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Terminate lines in remote locations. |
05/17/2018 09:00 am |
Christopher Unsiog | 027013 | No Signature: this service is for a project | |
|
W 35276
|
|
G4S Solutions James Quintanilla Work Requested: Troubleshoot 3cx |
05/17/2018 09:00 am |
Kevin Hsueh | 027060 | With Customer Signature | |
|
W 35275
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Reprep laptop |
05/17/2018 09:00 am |
Kevin Hsueh | 027064 |
No Signature: Remote Support
Signature for Later: Laptop to be delivered and setup onsite. Signature will be collected during onsite delivery and setup. |
|
|
W 35274
|
Service Contract |
Cinnabon Chuck Williams Work Requested: Troubleshoot back office POS system |
05/16/2018 02:00 pm |
Jordan Gimmen | 026961 | With Customer Signature | |
|
W 35272
|
Project Inhouse |
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Prepare 3CX server for use |
05/21/2018 11:00 am |
Jordan Gimmen | 027013 | No Signature: Project | |
|
W 35271
|
Service Contract |
Denny's of Guam Steve Huhne Work Requested: Remote Support: Troubleshoot 3CX. No incoming or outgoing calls. |
05/16/2018 09:00 am |
Kevin Hsueh | 027058 | No Signature: Remote Support | |
|
W 35270
|
Service Contract |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Remote Support: Troubleshoot Lindy's desktop - unable to open Word and Outlook |
05/16/2018 08:30 am |
Jordan Gimmen | 027050 | No Signature: Remote Support | |
|
W 35269
|
Service Contract |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Install QuickBooks on Cristie's PC |
05/16/2018 10:00 am |
Jordan Gimmen | 026974 | With Customer Signature | |
|
W 35268
|
Service Contract |
Marianas Gas Corporation Del Estampador Work Requested: Remote Service: Troubleshoot Denali - unable to pull prices or invoices in Denali Order Entry |
05/15/2018 12:30 pm |
Jordan Gimmen | 026969 | No Signature: Remote Service | |
|
W 35267
|
Service Contract |
Isa Dental Linda Santos Work Requested: Troubleshoot email - unable to send out |
05/15/2018 11:00 am |
Jordan Gimmen | 026964 | With Customer Signature | |
|
W 35266
|
Service Contract |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Troubleshoot workstation. |
05/15/2018 02:00 pm |
Kevin Hsueh | 026972 | With Customer Signature | |
|
W 35265
|
Service Contract |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot WiFi. Troubleshoot Workstations. |
05/16/2018 02:00 pm |
Kevin Hsueh | 027011 | With Customer Signature | |
|
W 35264
|
Service Contract |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Troubleshoot Workstation |
05/15/2018 10:00 am |
Kevin Hsueh | 026960 | With Customer Signature | |
|
W 35263
|
Service Contract |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Troubleshoot 2 network lines (needed for today's training) |
05/15/2018 09:30 am |
Jordan Gimmen | 026357 | With Customer Signature | |
|
W 35262
Ref/PO#4964804 |
|
Field Nation Essintial Solutions Work Requested: FN# 4964804 at Home Depot, Trip 1 Troubleshoot/replace Dell Optiplex 9030 |
05/16/2018 03:00 pm |
Jordan Gimmen | 027057 | No Signature: Remote Support | |
|
W 35261
Ref/PO#4974110 |
|
Field Nation Essintial Solutions Work Requested: FN# 4974110 at Home Depot, Trip 1 EPM with Planar Monitor Survey |
05/15/2018 01:00 pm |
Jordan Gimmen | 027056 | No Signature: Remote Support | |
|
W 35260
Ref/PO#4093419 |
|
Barrister Barrister Barrister Work Requested: Barrister Service# 4093419 at UOG, Trip 1 Replace HDD |
05/15/2018 04:00 pm |
Jordan Gimmen | 027068 | No Signature: Third party form signed. | |
|
W 35259
Ref/PO#4091455 |
|
Barrister Barrister Barrister Work Requested: Barrister Service# 4091455 at UOG, Trip 1 Replace RAM |
05/15/2018 03:00 pm |
Jordan Gimmen | 027055 | No Signature: Remote Support | |
|
W 35258
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Reprep desktops |
06/15/2018 03:30 pm |
Jordan Gimmen | 027177 | With Customer Signature | |
|
W 35256
|
Service Contract |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Remote Service: Troubleshoot Internet connection down on Ken's PC |
05/14/2018 01:45 pm |
Jordan Gimmen | 026357 | No Signature: Remote Support | |
|
W 35255
|
|
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Complete cabling for 4 remote locations. |
05/14/2018 02:00 pm |
Christopher Unsiog | 027013 | No Signature: Remote Support | |
|
W 35254
|
Service Contract |
Morrico Equipment Rene Molinos Work Requested: Set up service laptops for new techs |
05/14/2018 09:00 am |
Jordan Gimmen | 027053 | With Customer Signature | |
|
W 35253
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Remote Support: Configure 3CX forwarding rules for Jennifer. Jennifer is off island. |
05/14/2018 08:00 am |
Kevin Hsueh | 027052 | No Signature: Remote Support | |
|
W 35252
|
|
Marie Guerrero Marie Guerrero Work Requested: Troubleshoot PC |
05/14/2018 01:00 pm |
Jordan Gimmen | 027071 |
No Signature: Remote Support
Signature for Later: In House - Customer not here |
|
|
W 35251
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Remote Support: Check SpecPro Access |
05/11/2018 02:00 pm |
Kevin Hsueh | 027049 | No Signature: Remote Support | |
|
W 35250
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Remote Support: Release email from SonicWALL junk store |
05/11/2018 11:00 am |
Kevin Hsueh | 026957 | No Signature: Remote Support | |
|
W 35248
|
|
Future Smiles Orthodontics Work Requested: Run network cables |
05/11/2018 02:30 pm |
Jordan Gimmen | 027013 | No Signature: Project | |
|
W 35247
|
Service Contract |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Troubleshoot IP phone Set up second monitor for 1 user |
05/11/2018 12:00 pm |
Jordan Gimmen | 026974 | With Customer Signature | |
|
W 35246
|
Service Contract |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot DP server |
05/11/2018 11:00 am |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35245
|
|
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Run network lines. |
05/11/2018 09:30 am |
Christopher Unsiog | 027013 | No Signature: Remote Support | |
|
W 35244
|
|
Docomo Pacific Zar Tandoc Work Requested: Program Shure microphones for use with ClearOne |
05/10/2018 01:00 pm |
Jordan Gimmen | 026529 | With Customer Signature | |
|
W 35243
|
Service Contract |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Test imaging desktop Retrieve MAC address of test laptop |
05/10/2018 10:00 am |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35242
|
|
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Run network cables. |
05/10/2018 09:30 am |
Christopher Unsiog | 027013 | No Signature: Remote Support | |
|
W 35241
|
|
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Setup profile for new employee |
05/10/2018 09:30 am |
Kevin Hsueh | 027043 | With Customer Signature | |
|
W 35240
|
Service Contract |
Guam Shipyard Cynthia Pizarro Work Requested: Deliver and set up Vernie's desktop |
05/09/2018 02:30 pm |
Jordan Gimmen | 026969 | With Customer Signature | |
|
W 35239
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Remote Support: Add SpecPro domains to SonicWALL whitelist |
05/09/2018 11:00 am |
Kevin Hsueh | 026970 | No Signature: Remote Support | |
|
W 35237
Ref/PO#1249258 |
|
Curvature Laura Bott Work Requested: Curvature# 1249258 at FHB Maite, Trip 1 Troubleshoot printer |
05/09/2018 01:30 pm |
Jordan Gimmen | 027040 | No Signature: Remote Support | |
|
W 35236
|
Service Contract |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Remote Support: Troubleshoot Monique's email |
05/08/2018 02:00 pm |
Jordan Gimmen | 027041 | No Signature: Remote Support | |
|
W 35235
|
Service Contract |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Troubleshoot VPN issues. |
05/08/2018 03:00 pm |
Kevin Hsueh | 026960 | With Customer Signature | |
|
W 35234
|
|
J & B Modern Tech Nelia Bangayan Work Requested: Troubleshoot Gene's email issue. |
05/08/2018 02:00 pm |
Kevin Hsueh | 027039 | With Customer Signature | |
|
W 35233
|
Service Contract |
Micronesian Divers Association Raquel Brion Work Requested: Troubleshoot QuickBooks issue. Troubleshoot email issue. |
05/08/2018 09:30 am |
Kevin Hsueh | 027091 | No Signature: Remote Support | |
|
W 35232
|
|
Docomo Pacific Zar Tandoc Work Requested: Attach microphones to amp |
05/08/2018 09:00 am |
Jordan Gimmen | 026529 | With Customer Signature | |
|
W 35231
Ref/PO#4923710 |
|
Field Nation Essintial Solutions Work Requested: FN# 4923710 at FAA, Trip 1 Replace controller board and tray sizing sensor board |
05/09/2018 09:00 am |
Jordan Gimmen | 027038 | No Signature: Remote Support | |
|
W 35230
|
Service Contract |
Marianas Gas Corporation Del Estampador Work Requested: Remote Service: Troubleshoot MGC printer |
05/07/2018 02:00 pm |
Jordan Gimmen | 026969 | No Signature: Remote Support | |
|
W 35229
|
|
Barrister Barrister Barrister Work Requested: Barrister Service# 4078496 at UOG, Trip 1 Replace HDD and RAID battery |
05/07/2018 04:00 pm |
Jordan Gimmen | 027037 | No Signature: Remote Support | |
|
W 35227
|
|
Moylan's Insurance Jake Reyes Work Requested: Troubleshoot 3CX |
05/07/2018 02:00 pm |
Kevin Hsueh | 027035 | With Customer Signature | |
|
W 35226
|
|
AXS Insurance Frank Arriola Work Requested: Project: Deliver and setup workstation. |
05/07/2018 10:00 am |
Kevin Hsueh | 027139 | With Customer Signature | |
|
W 35224
|
Inhouse |
Hisae Farrell Hisae Farrell Work Requested: Power turns on but doesn't boot up. |
05/08/2018 01:30 pm |
Jordan Gimmen | 027042 | No Signature: Remote Support | |
|
W 35223
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot laptop - shuts down after reboot |
05/01/2018 09:00 am |
Jordan Gimmen | 026970 | No Signature: Remote Support | |
|
W 35222
|
|
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot IP phone |
05/04/2018 11:00 am |
Jordan Gimmen | 027028 | With Customer Signature | |
|
W 35220
|
Service Contract |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Work with Innquest Support to update Roommaster |
05/04/2018 12:00 am |
Kevin Hsueh | 027054 | No Signature: Remote Support | |
|
W 35219
|
Service Contract |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Troubleshoot Workstation. |
05/03/2018 02:00 pm |
Kevin Hsueh | 026960 | With Customer Signature | |
|
W 35218
|
Service Contract |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Deliver and set up Monique's desktop |
05/04/2018 09:00 am |
Jordan Gimmen | 027033 | With Customer Signature | |
|
W 35217
|
|
Hilton Grand Vacations Company Patrick Guerin Work Requested: Troubleshoot Internet with Patrick |
05/03/2018 01:30 pm |
Jordan Gimmen | 027027 | With Customer Signature | |
|
W 35216
|
Service Contract |
Guam Surgicenter Colin O'Connell Work Requested: Upgrade AVG on servers |
05/04/2018 03:00 pm |
Jordan Gimmen | 026962 | With Customer Signature | |
|
W 35215
|
|
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot PC Law on Georgette's workstation. |
05/03/2018 08:20 am |
Kevin Hsueh | 027012 | With Customer Signature | |
|
W 35214
Ref/PO#4917826 |
|
Field Nation Pomeroy Solutions Work Requested: FN# 4917826 at Kmart, Trip 1 Replace switch |
05/07/2018 09:00 am |
Jordan Gimmen | 027034 | No Signature: Remote Support | |
|
W 35212
|
Service Contract |
Guam Shipyard Cynthia Pizarro Work Requested: Reprep desktop |
05/02/2018 03:00 pm |
Jordan Gimmen | 026969 | With Customer Signature | |
|
W 35211
|
Service Contract |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot Verny's PC |
05/02/2018 10:30 am |
Jordan Gimmen | 026969 | With Customer Signature | |
|
W 35210
Ref/PO#726360 |
|
Level 10 Level 10 Inc Work Requested: Level10# 726360 at Ross GPO, Trip 1 Replace pin pad |
05/02/2018 09:00 am |
Jordan Gimmen | 027025 | No Signature: Remote Support | |
|
W 35209
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Remote Support: Provide 4 static IP addresses for new credit card machines at MDA Piti. |
05/01/2018 02:00 pm |
Kevin Hsueh | 027091 | No Signature: Remote Support | |
|
W 35208
Ref/PO#4896001 |
|
Field Nation Essintial Solutions Work Requested: FN# 4896001 at Home Depot, Trip 1 Replace ELO LCD screen |
05/01/2018 04:00 pm |
Jordan Gimmen | 027024 | No Signature: Remote Support | |
|
W 35207
|
Service Contract |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Adjust Jon's junk email settings |
05/01/2018 03:00 pm |
Jordan Gimmen | 026956 | With Customer Signature | |
|
W 35206
|
|
Hilton Grand Vacations Company Yukiko Takaishi Work Requested: Troubleshoot game PCs |
05/01/2018 01:30 pm |
Jordan Gimmen | 027023 | With Customer Signature | |
|
W 35204
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Monthly Maintenance Report |
05/01/2018 11:30 am |
Kevin Hsueh | 027011 | No Signature: Remote Support | |
|
W 35203
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Remote Support: Add domain name to SonicWALL allowed list. |
05/01/2018 10:50 am |
Kevin Hsueh | 026957 | No Signature: Remote Support | |
|
W 35201
|
Service Contract |
Isa Dental Linda Santos Work Requested: Renew domain registration |
05/01/2018 09:30 am |
Kevin Hsueh | 026964 | With Customer Signature | |
|
W 35200
|
Service Contract |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Troubleshoot workstation |
04/30/2018 02:00 pm |
Kevin Hsueh | 027022 | No Signature: Remote Support | |
|
W 35199
|
Service Contract Inhouse |
Morrico Equipment Michelle Bordallo Work Requested: Unable to login to MESRV12 to eject RD1000 data cartridge |
04/24/2018 04:30 pm |
Chu Hsieh | 027020 | No Signature: Remote Support | |
|
W 35198
|
Service Contract |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Troubleshoot MGC Harmon printer - possible issue with print queue on 1 PC Align plotter ink cartridges Troubleshoot Acrobat on Verny's PC |
04/30/2018 01:30 pm |
Jordan Gimmen | 027019 | With Customer Signature | |
|
W 35197
|
Service Contract |
Marianas Gas Corporation Del Estampador Work Requested: Remote Support: Troubleshoot MGC accounting printer |
04/27/2018 04:30 pm |
Jordan Gimmen | 027018 | No Signature: Remote Support | |
|
W 35196
|
Service Contract Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: Remote Support: Add domains to SonicWALL whitelist. |
04/27/2018 11:00 am |
Kevin Hsueh | 026892 | No Signature: Remote Support | |
|
W 35195
|
Service Contract |
Marianas Gas Corporation Del Estampador Work Requested: Upgrade Denali to version 8.2 |
04/26/2018 05:30 pm |
Jordan Gimmen | 027006 | With Customer Signature | |
|
W 35194
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Reprep Desktop |
05/04/2018 10:00 am |
Kevin Hsueh | 027032 | No Signature: Remote Support | |
|
W 35193
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Remote Support: Troubleshoot server. |
04/26/2018 10:30 am |
Kevin Hsueh | 027031 | No Signature: Remote Support | |
|
W 35192
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot Monique's Workstation. |
04/26/2018 10:00 am |
Kevin Hsueh | 026956 | No Signature: Remote Support | |
|
W 35191
|
|
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot imaging of Windows desktop |
04/26/2018 11:30 am |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35190
|
Service Contract |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot ICC camera |
04/25/2018 03:00 pm |
Jordan Gimmen | 026887 | No Signature: Remote Support | |
|
W 35189
Ref/PO#4891174 |
|
Field Nation Essintial Solutions Work Requested: FN# 4891174 at Cold Stone, Trip 1 Install Spendgo devices |
04/27/2018 01:30 pm |
Jordan Gimmen | 027017 | No Signature: Remote Support | |
|
W 35188
Ref/PO#4891178 |
|
Field Nation Essintial Solutions Work Requested: FN# 4891178 at Cold Stone, Trip 1 Install Spendgo devices |
04/27/2018 09:30 am |
Jordan Gimmen | 027016 | With Customer Signature | |
|
W 35187
|
|
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Install Debtmaster Update |
04/25/2018 02:00 pm |
Kevin Hsueh | 027005 | With Customer Signature | |
|
W 35186
|
Service Contract |
Great National Insurance Vilma Bumagat Work Requested: Install SonicWALL ES5000 |
04/25/2018 11:00 am |
Kevin Hsueh | 027488 | With Customer Signature | |
|
W 35185
|
Service Contract Inhouse |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: REMOTE SUPPORT: Troubleshoot HDD error message seen on screen. |
04/25/2018 09:00 am |
Kevin Hsueh | 026885 | No Signature: Remote Support | |
|
W 35184
Ref/PO#S8604987 |
|
CrossCom National Danielle Zwiger Work Requested: CCN# S8604987 at Panda Express, Trip 1 Troubleshoot alarm sensor |
04/27/2018 10:00 am |
Kevin Hsueh | 027015 | No Signature: Remote Support | |
|
W 35183
Ref/PO#4878543 |
|
Field Nation Pomeroy Solutions Work Requested: FN# 4878543 at Kmart, Trip 1 Troubleshoot network and coupon printers |
05/01/2018 09:00 am |
Jordan Gimmen | 027014 | No Signature: Remote Support | |
|
W 35182
|
Service Contract |
Great National Insurance Vilma Bumagat Work Requested: Record auto attendant |
04/25/2018 08:30 am |
Jordan Gimmen | 027488 | With Customer Signature | |
|
W 35181
|
|
Brooks Concepcion Law, P.C. Terrence Brooks Work Requested: Extract data from HDD. |
04/24/2018 11:00 am |
Kevin Hsueh | 027004 | With Customer Signature | |
|
W 35180
|
|
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Update Debtmaster Software |
04/24/2018 09:30 am |
Kevin Hsueh | 027003 | With Customer Signature | |
|
W 35179
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot one service laptop unable to connect to any wifi |
04/19/2018 03:30 pm |
Chu Hsieh | 027002 | No Signature: Remote Support | |
|
W 35178
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: REMOTE SUPPORT: Check Backup and Eject Backup Tape. |
04/23/2018 08:30 am |
Kevin Hsueh | 026889 | With Customer Signature | |
|
W 35177
|
Service Contract |
Morrico Equipment Michelle Bordallo Work Requested: Set up Michelle's new laptop |
04/24/2018 01:30 pm |
Jordan Gimmen | 027001 | With Customer Signature | |
|
W 35176
|
|
Island Choice Drinking Water Kate Hsiang Work Requested: Troubleshoot RMA Software Issue on Workstation. |
04/23/2018 02:00 pm |
Kevin Hsueh | 027000 | With Customer Signature | |
|
W 35175
|
|
Docomo Pacific Zar Tandoc Work Requested: Promethean Activboard installation in IT room. |
04/24/2018 09:30 am |
Christopher Unsiog | 026881 | With Customer Signature | |
|
W 35174
|
|
Docomo Pacific Zar Tandoc Work Requested: Promethean ActivBoard installation in IT Room |
04/24/2018 09:30 am |
Jordan Gimmen | 026881 | With Customer Signature | |
|
W 35173
|
Service Contract |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot Windows desktop imaging |
04/23/2018 02:00 pm |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35172
|
Service Contract |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Troubleshoot ICVERIFY connection issue with ICVERIFY support |
04/25/2018 10:00 am |
Jordan Gimmen | 026999 | With Customer Signature | |
|
W 35171
|
Service Contract |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Remote Service: Troubleshoot ICVERIFY connection issue |
04/23/2018 11:00 am |
Jordan Gimmen | 026998 | No Signature: Remote Support | |
|
W 35170
Ref/PO#4087104 |
|
Barrister Barrister Barrister Work Requested: Barrister Service# 4087104 at ANZ Bank, Trip 1 Swap RAID controller card |
04/23/2018 01:30 pm |
Jordan Gimmen | 026997 | No Signature: Remote Support | |
|
W 35169
|
Service Contract |
Micronesian Divers Association Raquel Brion Work Requested: Troubleshoot QuickBooks |
04/23/2018 10:00 am |
Kevin Hsueh | 027029/027030 | With Customer Signature | |
|
W 35168
|
Service Contract |
Morrico Equipment Michelle Bordallo Work Requested: Set up EBS Check Reconcilation |
04/23/2018 08:30 am |
Jordan Gimmen | 026996 | With Customer Signature | |
|
W 35167
|
Service Contract |
Island Cancer Center Colin O'Connell Work Requested: Remove RDP rules from SonicWall |
04/20/2018 04:00 pm |
Jordan Gimmen | 026890 | With Customer Signature | |
|
W 35166
Ref/PO#4867175 |
|
Field Nation Essintial Solutions Work Requested: FN# 4867175 at Home Depot, Trip 1 Troubleshoot/replace Dell 9030 AiO |
04/20/2018 01:30 pm |
Jordan Gimmen | 026995 | No Signature: Remote Support | |
|
W 35165
|
Service Contract Inhouse |
Great National Insurance Min Delos Reyes Work Requested: Update SonicWALL ESA5000 firmware. Separate service scheduled for Wednesday to setup onsite at GNIU. |
04/20/2018 11:30 am |
Kevin Hsueh | 027488 | No Signature: Remote Support | |
|
W 35164
|
Service Contract |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Troubleshoot analog fax lines |
04/20/2018 10:30 am |
Jordan Gimmen | 026357 | With Customer Signature | |
|
W 35163
|
Service Contract |
Marianas Gas Corporation Del Estampador Work Requested: Upgrade Denali to version 8.2 |
04/26/2018 03:00 pm |
Jordan Gimmen | 026994 | With Customer Signature | |
|
W 35162
|
Service Contract |
Marianas Gas Corporation Del Estampador Work Requested: Remote Service: Troubleshoot outbound email |
04/20/2018 09:30 am |
Jordan Gimmen | 026993 | No Signature: Remote Support | |
|
W 35161
|
|
ASC Trust LLC Ron Cruz Work Requested: Gather firewall screenshots for ASC Auditors. |
04/20/2018 09:30 am |
Kevin Hsueh | 026992 | With Customer Signature | |
|
W 35160
Ref/PO#4856862 |
|
Field Nation Essintial Solutions Work Requested: FN# 4856862 at Tech Evo, Trip 1 Replace fuser |
04/20/2018 09:00 am |
Jordan Gimmen | 026991 | No Signature: Remote Support | |
|
W 35159
|
|
Palau Consulate Guam Ilong Ileka Work Requested: Desktop does not turn on |
11/30/-0001 12:00 am |
Jordan Gimmen | 026990 | With Customer Signature | |
|
W 35158
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: REMOTE SUPPORT: Turn off UAC on Lindy's Workstation |
04/19/2018 10:45 am |
Kevin Hsueh | 026956 | No Signature: Remote Support | |
|
W 35157
|
Service Contract |
Guam Memorial Park Agnes Quitugua Work Requested: Replace Drive #2 with a new 300GB 15Krpm SAS HDD. Troubleshoot Quickbook issue with Agnes. Create new user for Lynn |
04/19/2018 02:00 pm |
Chu Hsieh | 026989 | With Customer Signature | |
|
W 35156
|
|
AXS Insurance Frank Arriola Work Requested: AXS Insurance site walkthrough |
04/19/2018 01:30 pm |
Kevin Hsueh | 026987 | With Customer Signature | |
|
W 35155
Ref/PO#4857944 |
|
Field Nation Pomeroy Solutions Work Requested: FN# 4857944 at Kmart, Trip 1 Replace Catalina PC |
04/19/2018 09:00 am |
Jordan Gimmen | 026986 | No Signature: Remote Support | |
|
W 35154
|
Service Contract |
Guam Memorial Park Agnes Quitugua Work Requested: Agnes request troubleshoot Quickbook issue. Lynn request creating new user. |
04/19/2018 09:00 am |
Chu Hsieh | 026988 | With Customer Signature | |
|
W 35153
|
Service Contract |
Great National Insurance Vilma Bumagat Work Requested: Set up profiles and extensions for 2 new employees |
04/19/2018 11:00 am |
Jordan Gimmen | 027488 | With Customer Signature | |
|
W 35152
|
Service Contract |
Micronesian Divers Association Lee Webber Work Requested: Add email domain name to SonicWALL Whitelist |
04/18/2018 04:20 pm |
Kevin Hsueh | 027029 | No Signature: Remote Support | |
|
W 35151
|
|
Nicsa Information Technology Renzo Menendez Work Requested: Troubleshoot lane 2 monitor |
04/18/2018 01:30 pm |
Jordan Gimmen | 026934 | No Signature: Remote Support | |
|
W 35150
|
|
Guam Department of Education Kristi Naydeen M. O'Brien Work Requested: Relocate Promethean ActivBoard 378 Pro from B106 to B105 |
04/18/2018 09:00 am |
Christopher Unsiog | 026943 | With Customer Signature | |
|
W 35149
|
Service Contract |
Morrico Equipment Michelle Bordallo Work Requested: Setup temporary laptop to network |
04/18/2018 10:00 am |
Chu Hsieh | 026985 | No Signature: Remote Support | |
|
W 35148
|
|
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot various issues. Update Debtmaster software |
04/18/2018 09:30 am |
Kevin Hsueh | 026984 | With Customer Signature | |
|
W 35145
|
|
Docomo Pacific Tommy Blas Work Requested: Check Promethean ActivBoard in Nate's office |
04/17/2018 02:00 pm |
Christopher Unsiog | 026983 | With Customer Signature | |
|
W 35144
|
|
Docomo Pacific Tommy Blas Work Requested: Check Promethean ActivBoard in Nate's office |
04/17/2018 02:00 pm |
Jordan Gimmen | 026982 | With Customer Signature | |
|
W 35143
|
|
G4S Solutions James Quintanilla Work Requested: Troubleshoot 3CX Phone System Issues |
04/17/2018 02:00 pm |
Kevin Hsueh | 026981 | With Customer Signature | |
|
W 35142
|
Service Contract Inhouse |
Morrico Equipment Michelle Bordallo Work Requested: Troubleshoot. Customer Michelle Bordallo said she has spoken with Chu. |
04/17/2018 10:00 am |
Chu Hsieh | 026980 | No Signature: Remote Support | |
|
W 35141
|
Service Contract |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Immigrant Pro Update. Install SonicWALL update. |
04/17/2018 11:30 am |
Kevin Hsueh | 026956 | With Customer Signature | |
|
W 35140
|
|
Island Choice Drinking Water Kate Hsiang Work Requested: Troubleshoot RMA Software |
04/17/2018 09:30 am |
Kevin Hsueh | 026883 | No Signature: Remote Support | |
|
W 35139
|
Service Contract |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Deliver GIA equipment |
04/17/2018 10:00 am |
Christopher Unsiog | 026336 | With Customer Signature | |
|
W 35138
|
Service Contract |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: Reterminate or re-run cable CCTV BNC connectors |
04/17/2018 09:30 am |
Jordan Gimmen | 026979 | With Customer Signature | |
|
W 35137
|
|
Guam Department of Education Kristi Naydeen M. O'Brien Work Requested: Relocated Promethean ActivBoard at Upi Elementary School |
04/18/2018 09:00 am |
Jordan Gimmen Christopher Unsiog |
026943 | With Customer Signature | |
|
W 35136
Ref/PO#4861439 |
|
Field Nation Essintial Solutions Work Requested: FN# 4861439 at Social Security Administration, Trip 1 Install maintenance kit |
04/18/2018 03:00 pm |
Jordan Gimmen | 026978 | No Signature: Remote Support | |
|
W 35135
|
Service Contract |
Morrico Equipment Torgun Smith Work Requested: For Sarah Morrison - Set up backup |
04/16/2018 02:00 pm |
Jordan Gimmen | 026977 | With Customer Signature | |
|
W 35134
|
Service Contract |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot 3CX - phone system down |
04/16/2018 10:00 am |
Jordan Gimmen | 026894 | With Customer Signature | |
|
W 35133
|
Service Contract |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Setup workstation |
04/16/2018 11:00 am |
Kevin Hsueh | 026885 | With Customer Signature | |
|
W 35132
|
Service Contract |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Setup workstations |
04/16/2018 09:30 am |
Kevin Hsueh | 027021 | With Customer Signature | |
|
W 35130
|
Service Contract |
Island Cancer Center Colin O'Connell Work Requested: Troubleshoot network - network down |
04/16/2018 09:00 am |
Jordan Gimmen | 026890 | With Customer Signature | |
|
W 35129
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: Install Windows 10 on 2 HP ProDesk 400 G1 Workstations |
04/13/2018 12:00 pm |
Kevin Hsueh | 026897 | No Signature: Remote Support | |
|
W 35128
|
|
Guam Surgicenter Colin O'Connell Work Requested: Disable RDP |
04/13/2018 03:30 pm |
Jordan Gimmen | 026887 | With Customer Signature | |
|
W 35127
|
|
Pretzelmaker Roxanne Simpkin-Williams Work Requested: Troubleshoot CCTV |
04/13/2018 02:00 pm |
Jordan Gimmen | 026976 | With Customer Signature | |
|
W 35126
|
Service Contract |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Deliver and setup sonicwall esa |
04/13/2018 09:30 am |
Kevin Hsueh | 026884 | With Customer Signature | |
|
W 35125
|
|
Aflac Regional Office Aileen Cruz Work Requested: Deliver and set up Promethean ActivPanel |
04/13/2018 10:00 am |
Jordan Gimmen Christopher Unsiog |
026952 | With Customer Signature | |
|
W 35124
|
Inhouse |
J & B Modern Tech Nelia Bangayan Work Requested: Troubleshoot DNS and MX Records for jbmoderntech.com |
04/12/2018 02:00 pm |
Kevin Hsueh | 026955 | No Signature: Remote Support | |
|
W 35123
|
|
Docomo Pacific Zar Tandoc Work Requested: Setup Clearone in conference room |
04/18/2018 02:00 pm |
Kevin Hsueh | 026530 | No Signature: Remote Support | |
|
W 35122
Ref/PO#4085187 |
|
Barrister Barrister Barrister Work Requested: Barrister Service# 4085187 at GRMC Tata, Trip 1 Replace HDD |
04/12/2018 04:00 pm |
Jordan Gimmen | 026954 | No Signature: Remote Support | |
|
W 35121
|
Service Contract |
Guam Shipyard Cynthia Pizarro Work Requested: Troubleshoot access to Wide Area Workflow website for Cynthia |
04/12/2018 11:00 am |
Jordan Gimmen | 026894 | With Customer Signature | |
|
W 35120
|
|
G4S Solutions James Quintanilla Work Requested: Troubleshoot 3CX mobile app issues |
04/12/2018 09:30 am |
Kevin Hsueh | 026951 | With Customer Signature | |
|
W 35119
|
|
Aflac Regional Office Aileen Cruz Work Requested: Troubleshoot printer Check network lines |
04/11/2018 03:30 pm |
Jordan Gimmen | 026950 | With Customer Signature | |
|
W 35118
|
Service Contract |
Morrico Equipment Torgun Smith Work Requested: Allan (in Australia) report issues with Outlook. Some emails are not shown in Outlook 2007 |
04/11/2018 02:15 pm |
Chu Hsieh | 026949 | No Signature: Remote Support | |
|
W 35117
|
Service Contract |
Office of Public Accountability Edlyn Dalisay Work Requested: Edelyn called reporting internet is down and she contacted DoCoMo and they said nothing is wrong with internet. |
04/11/2018 02:00 pm |
Jordan Gimmen | 026948 | With Customer Signature | |
|
W 35116
Ref/PO#4826335 |
|
Field Nation Essintial Solutions Work Requested: FN# 4826335 at Home Depot, Trip 1 Garden Center EPM |
04/12/2018 09:30 am |
Jordan Gimmen | 026953 | No Signature: Remote Support | |
|
W 35115
Ref/PO#4085811 |
|
Barrister Barrister Barrister Work Requested: Barrister Service# 4085811 at United Airlines, Trip 1 Deliver AP |
04/11/2018 01:30 pm |
Jordan Gimmen | 026947 | No Signature: Remote Support | |
|
W 35114
|
Service Contract |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Check GIA PC imaging |
04/11/2018 11:30 am |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35113
|
Service Contract |
Marianas Gas Corporation Del Estampador Work Requested: Remote Service: Troubleshoot incoming fax |
04/11/2018 10:00 am |
Jordan Gimmen | 026894 | No Signature: Remote Support | |
|
W 35112
|
Service Contract |
Cinnabon Chuck Williams Work Requested: Troubleshoot CCTV camera |
04/11/2018 08:30 am |
Jordan Gimmen | 026886 | With Customer Signature | |
|
W 35111
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Grant access to Marketing shared drive for Mike. |
04/10/2018 01:00 pm |
Kevin Hsueh | 027029 | No Signature: Remote Support | |
|
W 35110
|
Service Contract |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Work with Gian to test imaging Windows PC |
04/10/2018 03:30 pm |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35109
Ref/PO#4078202 |
|
Barrister Barrister Barrister Work Requested: Barrister Service# 4078202 at UOG, Trip 1 Replace tape drive |
04/10/2018 02:00 pm |
Jordan Gimmen | 026946 | No Signature: Remote Support | |
|
W 35107
|
Service Contract |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Remote Support: Unblock YouTube on SonicWall |
04/10/2018 09:30 am |
Jordan Gimmen | 026886 | No Signature: Remote Support | |
|
W 35106
|
|
J & B Modern Tech Nelia Bangayan Work Requested: Work with Site5 to troubleshoot DNS and MX Record settings |
04/10/2018 09:30 am |
Kevin Hsueh | 026945 | With Customer Signature | |
|
W 35105
|
Service Contract |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Create Windows image for desktop deployment |
04/09/2018 03:30 pm |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35104
|
|
Palau Consulate Guam Ilong Ileka Work Requested: Troubleshoot desktop |
04/09/2018 02:00 pm |
Jordan Gimmen | 026941 | With Customer Signature | |
|
W 35103
|
Service Contract |
Morrico Equipment Alma Dimla Work Requested: Troubleshoot network access |
04/09/2018 11:00 am |
Jordan Gimmen | 026944 | With Customer Signature | |
|
W 35102
|
Service Contract |
Great National Insurance Vilma Bumagat Work Requested: Set up former Agana Shopping Center PCs at Tamuning Change 3CX extensions to match new seating |
04/09/2018 10:00 am |
Jordan Gimmen | 027488 | With Customer Signature | |
|
W 35101
|
Service Contract |
Office of Public Accountability Edlyn Dalisay Work Requested: Troubleshoot various issues |
04/09/2018 10:00 am |
Kevin Hsueh | 026940 | With Customer Signature | |
|
W 35100
|
Service Contract Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Colin reported unable to access OWA or ActiveSync from outside network |
04/08/2018 08:00 am |
Chu Hsieh | 026939 | No Signature: Remote Support | |
|
W 35099
|
|
Field Nation Essintial Solutions Work Requested: Field Nation Service 4803290 at FAA |
04/03/2018 01:00 pm |
Kevin Hsueh | 026938 | No Signature: Remote Support | |
|
W 35098
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: [REMOTE SUPPORT] - Rene reporting receiving hundreds of junk emails on morrico@morricoequipment.com since early this morning. |
04/06/2018 11:00 am |
Chu Hsieh | 026936 | No Signature: Remote Support | |
|
W 35097
|
|
Field Nation Essintial Solutions Work Requested: FN# 4800894 at Navy Commissary, Trip 1 Replace lane 5 monitor |
04/06/2018 03:30 pm |
Jordan Gimmen | 026937 | No Signature: Remote Support | |
|
W 35096
|
|
Nicsa Information Technology Renzo Menendez Work Requested: NICSA T20180331.0034 at Navy Commissary, Trip 1 Deliver and replace lane 1 monitor |
04/06/2018 03:30 pm |
Jordan Gimmen | 026934 | No Signature: Remote Support | |
|
W 35095
|
|
Daniel Roland Daniel Roland Work Requested: Troubleshoot photos and email |
04/06/2018 02:30 pm |
Jordan Gimmen | 026935 | With Customer Signature | |
|
W 35094
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: March 2018 Monthly Maintenance Report |
04/06/2018 11:00 am |
Kevin Hsueh | 026917 | No Signature: Remote Support | |
|
W 35093
Ref/PO#T20180316.0139 |
|
Onsite Technology G Frank Work Requested: OnSite Ticket# T20180316.0139 at Tommy Hilfiger 962, Trip 1 Network site survey |
04/06/2018 11:30 am |
Jordan Gimmen | 026933 | No Signature: Remote Support | |
|
W 35092
Ref/PO#T20180316.0118 |
|
Onsite Technology G Frank Work Requested: OnSite Ticket# T20180316.0118 at Tommy Hilfiger 217, Trip 1 Network site survey |
04/06/2018 11:00 am |
Jordan Gimmen | 026932 | No Signature: Remote Support | |
|
W 35091
Ref/PO#T20180316.0117 |
|
Onsite Technology G Frank Work Requested: OnSite Ticket# T20180316.0117 at Calvin Klein 705, Trip 1 Network site survey |
04/06/2018 11:00 am |
Jordan Gimmen | 026931 | No Signature: Remote Support | |
|
W 35090
Ref/PO#T20180316.0116 |
|
Onsite Technology G Frank Work Requested: OnSite Ticket# T20180316.0116 at Calvin Klein 133, Trip 1 Network site survey |
04/06/2018 10:00 am |
Jordan Gimmen | 026930 | No Signature: Remote Support | |
|
W 35089
|
Service Contract |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot Al's MS Outlook Issue |
04/06/2018 09:30 am |
Kevin Hsueh | 026929 | With Customer Signature | |
|
W 35088
|
Service Contract |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Update Immigrant Pro |
04/05/2018 03:00 pm |
Kevin Hsueh | 026925 | With Customer Signature | |
|
W 35087
|
|
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Deliver and install SonicWALL ESA |
04/05/2018 02:00 pm |
Kevin Hsueh | 026868 | With Customer Signature | |
|
W 35086
|
Service Contract |
Morrico Equipment Michelle Bordallo Work Requested: Assist Sarah in setting up new computer |
04/05/2018 03:00 pm |
Jordan Gimmen | 026895 | With Customer Signature | |
|
W 35085
|
|
Barrister Barrister Barrister Work Requested: Barrister Service# 4083229 at GTA, Trip 1 Replace motherboard/battery |
04/05/2018 01:30 pm |
Jordan Gimmen | 026924 | No Signature: Remote Support | |
|
W 35084
|
|
Denny's of Guam Steve Huhne Work Requested: Troubleshoot IP Phones |
04/05/2018 11:00 am |
Kevin Hsueh | 026923 | With Customer Signature | |
|
W 35083
|
Service Contract |
Morrico Equipment Michelle Bordallo Work Requested: Remote Service: Troubleshoot EBS server - EBS application running slowly for users |
04/05/2018 09:30 am |
Jordan Gimmen | 026895 | No Signature: Remote Support | |
|
W 35082
|
Service Contract |
Micronesian Divers Association Eric McClure Work Requested: Work with GTA to troubleshoot Avaya IP Phone Connection at MDA NEX location. |
04/06/2018 01:30 pm |
Kevin Hsueh | 027029 | With Customer Signature | |
|
W 35081
|
Service Contract |
Isa Dental Linda Santos Work Requested: Troubleshoot workstation. Add new employee to Timeqplus. Setup new HP Printer. |
04/04/2018 01:30 pm |
Kevin Hsueh | 026889 | With Customer Signature | |
|
W 35080
|
|
Island Choice Drinking Water Kate Hsiang Work Requested: Workstation Setup Project |
04/04/2018 09:30 am |
Kevin Hsueh | 026883 | With Customer Signature | |
|
W 35079
|
Inhouse |
Great National Insurance Vilma Bumagat Work Requested: REMOTE SUPPORT: Vilma advised that their Agana Branch/Kiosk is now closed. Requesting to make updates on the website. Email request dated 4/3 |
04/03/2018 03:00 pm |
Pam Castilla | 027488 | No Signature: Remote Support | |
|
W 35078
|
|
Marie Guerrero Marie Guerrero Work Requested: Troubleshoot laptop, POC requested Chu to please call her for more information. Marie want to install antivirus and any other security programs. |
11/30/-0001 12:00 am |
Chu Hsieh | 026920 | No Signature: Remote Support | |
|
W 35076
|
|
J & B Modern Tech Nelia Bangayan Work Requested: Install Sonicwall |
04/03/2018 10:00 am |
Kevin Hsueh | 026738 | No Signature: Remote Support | |
|
W 35075
|
Service Contract |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Troubleshoot printer |
04/03/2018 09:00 am |
Kevin Hsueh | 026357 | No Signature: Remote Support | |
|
W 35074
|
Service Contract |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot various issues. |
04/02/2018 02:30 pm |
Kevin Hsueh | 026895 | No Signature: Remote Support | |
|
W 35073
|
Service Contract |
Cinnabon Chuck Williams Work Requested: Troubleshoot Network |
04/02/2018 09:30 am |
Kevin Hsueh | 026886 | With Customer Signature | |
|
W 35072
|
Service Contract |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Troubleshoot internet issue |
03/31/2018 09:00 am |
Kevin Hsueh | 026919 | With Customer Signature | |
|
W 35071
|
Service Contract Inhouse |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Troubleshoot 2 workstations |
03/30/2018 03:30 pm |
Kevin Hsueh | 026885 | No Signature: Remote Support | |
|
W 35070
|
Service Contract |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Troubleshoot workstation |
03/30/2018 03:00 pm |
Kevin Hsueh | 026915 | No Signature: Remote Support | |
|
W 35069
|
Inhouse |
Field Nation Work Requested: Field Nation Service 4780263 at Kmart |
03/30/2018 09:00 am |
Kevin Hsueh | 026918 | No Signature: Remote Support | |
|
W 35068
|
Service Contract Inhouse |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Install ES3300 ATP License |
03/29/2018 04:19 pm |
Kevin Hsueh | 026857 | No Signature: Remote Support | |
|
W 35067
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Install ES3300 ATP License |
03/29/2018 04:16 pm |
Kevin Hsueh | 026872 | No Signature: Remote Support | |
|
W 35066
|
Service Contract |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: REMOTE SUPPORT: Troubleshoot Server |
03/29/2018 12:00 pm |
Kevin Hsueh | 026829 | No Signature: Remote Support | |
|
W 35065
|
Service Contract |
Cinnabon Chuck Williams Work Requested: Troubleshoot Credit Card Machine at Cinnabon Mall |
03/29/2018 02:00 pm |
Kevin Hsueh | 026816 | With Customer Signature | |
|
W 35064
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Sophia reported that Jon said email from Securitytitle.net are not being received. |
03/29/2018 10:45 am |
Chu Hsieh | 026909 | With Customer Signature | |
|
W 35063
|
Service Contract |
Thompson, Thompson & Alcantara, P.C. Cristie Graniel Work Requested: Troubleshoot Server |
03/29/2018 10:30 am |
Kevin Hsueh | 026831 | With Customer Signature | |
|
W 35062
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Cynthia could not login to new account created on one PC. Mr. Pothen cannot receive new emails |
03/28/2018 11:00 am |
Chu Hsieh | 026907 | With Customer Signature | |
|
W 35061
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Lindy reported not receiving emails from dol.guam.gov and icloud.com |
03/23/2018 04:30 pm |
Chu Hsieh | 026869 | No Signature: Remote Support | |
|
W 35060
|
Service Contract |
Marianas Gas Corporation Del Estampador Work Requested: Troubleshoot printer |
03/28/2018 02:00 pm |
Kevin Hsueh | 026914 | With Customer Signature | |
|
W 35059
|
Service Contract Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot SonicWALL SSL VPN Issues. |
03/28/2018 11:00 am |
Kevin Hsueh | 026817 | No Signature: Remote Support | |
|
W 35057
|
Service Contract |
Micronesian Divers Association Lee Webber Work Requested: Troubleshoot Mr. Webber's Outlook Issue |
03/28/2018 11:00 am |
Kevin Hsueh | 026928 | With Customer Signature | |
|
W 35052
|
Service Contract |
Guam Surgicenter Colin O'Connell Work Requested: Troubleshoot Exchange |
03/27/2018 03:30 pm |
Kevin Hsueh | 026817 | No Signature: Remote Support | |
|
W 35051
|
Service Contract |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Copy Windows image and install guide from GIA server |
03/27/2018 03:00 pm |
Jordan Gimmen | 026336 | With Customer Signature | |
|
W 35050
|
Service Contract |
Micronesian Divers Association Lee Webber Work Requested: Assist Mr. Webber to reset Gmail Password. Add domain names to SonicWALL whitelist. |
03/27/2018 02:00 pm |
Kevin Hsueh | 026928 | No Signature: Remote Support | |
|
W 35049
|
Service Contract |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Immigrant Pro 6.9h update. |
03/27/2018 10:00 am |
Kevin Hsueh | 026869 | With Customer Signature | |
|
W 35048
|
Service Contract |
Morrico Equipment Michelle Bordallo Work Requested: Setup VPN for Michelle |
03/28/2018 09:30 am |
Kevin Hsueh | 026913 | With Customer Signature | |
|
W 35045
|
Inhouse |
Jeanette Suzuki Jeanette Suzuki Work Requested: Troubleshoot Laptop: Unable to charge |
03/27/2018 10:00 am |
Kevin Hsueh | 026901 | No Signature: Remote Support | |
|
W 35044
|
Service Contract |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Troubleshoot Lindy's email issues |
03/26/2018 03:00 pm |
Jordan Gimmen | 026869 | With Customer Signature | |
|
W 35043
|
|
Island Choice Drinking Water Kate Hsiang Work Requested: Install network switch |
03/26/2018 02:00 pm |
Kevin Hsueh | 026883 | No Signature: Remote Support | |
|
W 35042
|
Service Contract |
Guam Surgicenter Colin O'Connell Work Requested: Remote Service: Troubleshoot Guam Urology call flow - Dr. Fenton's cell phone rings |
03/26/2018 11:30 am |
Jordan Gimmen | 026817 | No Signature: Remote Support | |
|
W 35041
|
|
Island Medical Staff and Billing Carolyn Mafnas Work Requested: Remote Service: Troubleshoot email settings from IMSB Canon printer |
03/26/2018 10:30 am |
Jordan Gimmen | 026818 | No Signature: Remote Support | |
|
W 35040
|
Service Contract |
Marianas Gas Corporation Del Estampador Work Requested: Remote Support: Troubleshoot Denali - license server not running |
03/26/2018 09:30 am |
Jordan Gimmen | 026908 | With Customer Signature | |
|
W 35039
|
|
Mega United Corporation David Zhang Work Requested: Run fiber |
03/23/2018 10:30 am |
Jordan Gimmen Christopher Unsiog |
026794 | No Signature: Remote Support | |
|
W 35038
|
|
Island Choice Drinking Water Kate Hsiang Work Requested: Setup workstations and new network switch |
03/23/2018 02:00 pm |
Kevin Hsueh | 026883 | No Signature: Remote Support | |
|
W 35037
|
Service Contract |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Troubleshoot Network Issue |
03/23/2018 10:00 am |
Kevin Hsueh | 026815 | With Customer Signature | |
|
W 35036
|
|
Kave's Dave Diggs Work Requested: Troubleshoot IP phone |
04/19/2018 04:00 pm |
Jordan Gimmen | 026975 | With Customer Signature | |
|
W 35035
|
Service Contract |
Morrico Equipment Rene Molinos Work Requested: Set up 2 new user profiles |
03/22/2018 03:30 pm |
Jordan Gimmen | 026912 | With Customer Signature | |
|
W 35034
|
Service Contract |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Terminate network lines for new office |
03/22/2018 09:30 am |
Jordan Gimmen | 026904 | With Customer Signature | |
|
W 35033
|
|
Aflac Regional Office Aileen Cruz Work Requested: Certify and label network cables Install patch cables |
03/21/2018 03:00 pm |
Jordan Gimmen Christopher Unsiog |
026877 | No Signature: Remote Support | |
|
W 35032
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: REMOTE SUPPORT: Add domain to SonicWALL whitelist (per Lindy's request) |
03/21/2018 09:30 am |
Kevin Hsueh | 026869 | No Signature: Remote Support | |
|
W 35031
|
|
Chanel (Guam), Inc. Patricia Duenas Work Requested: Troubleshoot desktops |
03/21/2018 09:00 am |
Jordan Gimmen | 026357 | No Signature: Remote Support | |
|
W 35030
|
Service Contract Inhouse |
Micronesian Divers Association Eric McClure Work Requested: Release emails from SonicWALL Junk Store. Add email domains to SonicWALL Whitelist |
03/20/2018 03:30 pm |
Kevin Hsueh | 026926 | No Signature: Remote Support | |
|
W 35029
|
|
Mega United Corporation David Zhang Work Requested: Run fiber |
03/20/2018 02:00 pm |
Jordan Gimmen | 026794 | No Signature: Remote Support | |
|
W 35028
|
Service Contract |
Isa Dental Linda Santos Work Requested: Setup computer at Dr. Johnson's Residence. |
03/21/2018 02:00 pm |
Kevin Hsueh | 026819 | No Signature: Remote Support | |
|
W 35027
|
|
Island Choice Drinking Water Kate Hsiang Work Requested: Island Choice Project: Setup 2 new workstations. Install new gigabit network switch. |
03/21/2018 10:00 am |
Kevin Hsueh | 026883 | No Signature: Remote Support | |
|
W 35026
|
|
ASC Trust LLC Ron Cruz Work Requested: Perform SonicWALL TZ400 firmware update Deliver 2 SonicWALL TZ300 (previously configured at DSI) to ASC. |
03/22/2018 05:00 pm |
Kevin Hsueh | 026780 | With Customer Signature | |
|
W 35025
Ref/PO#4729624 |
|
Field Nation Essintial Solutions Work Requested: FN# 4729624 at Kmart, Trip 2 Replace firewall |
03/20/2018 09:00 am |
Jordan Gimmen | 026879 | No Signature: Remote Support | |
|
W 35024
Ref/PO#4729624 |
|
Field Nation Essintial Solutions Work Requested: FN# 4729624 at Kmart, Trip 1 Troubleshoot/replace firewall 1 |
03/19/2018 04:00 pm |
Jordan Gimmen | 026878 | No Signature: Remote Support | |
|
W 35020
Ref/PO#4078598 |
|
Barrister Barrister Barrister Work Requested: Barrister Service# 4078598 at GRMC, Trip 1 Replace HDD |
03/19/2018 02:30 pm |
Jordan Gimmen | 026942 | No Signature: Remote Support | |
|
W 35019
Ref/PO#4078105 |
|
Barrister Barrister Barrister Work Requested: Barrister Service# 4078105 at GRMC, Trip 1 Replace RAID battery and cache |
03/19/2018 01:00 pm |
Jordan Gimmen | 026911 | No Signature: Remote Support | |
|
W 35018
|
Service Contract |
Isa Dental Linda Santos Work Requested: Setup new printer. Add new employee to Timeqplus. |
03/19/2018 02:00 pm |
Kevin Hsueh | 026819 | No Signature: Remote Support | |
|
W 35017
|
Service Contract Inhouse |
Micronesian Divers Association Lee Webber Work Requested: Add recipients to customerservice@mdaguam.com email distribution group. |
03/19/2018 11:00 am |
Kevin Hsueh | 026825 | No Signature: Remote Support | |
|
W 35016
Ref/PO#1231921 |
|
Curvature Laura Bott Work Requested: Curvature# 1231921 at FHB Maite, Trip 1 Troubleshoot printer |
03/19/2018 10:00 am |
Jordan Gimmen | 026876 | No Signature: Remote Support | |
|
W 35015
Ref/PO#38466730 |
|
OnForce OnForce OnForce Work Requested: OnForce# 38466730 at PenFed GCIC, Trip 1 Replace switch |
03/19/2018 09:00 am |
Jordan Gimmen | 026882 | No Signature: Remote Support | |
|
W 35014
|
Service Contract |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Troubleshoot Network Issue |
03/19/2018 09:30 am |
Kevin Hsueh | 026815 | No Signature: Remote Support | |
|
W 35013
|
Service Contract |
Guam Surgicenter Colin O'Connell Work Requested: Remote Service: Troubleshoot Guam Urology extensions |
03/16/2018 12:00 pm |
Jordan Gimmen | 026817 | No Signature: Remote Support | |
|
W 35012
|
Service Contract Inhouse |
Guam Shipyard Cynthia Pizarro Work Requested: Set up 3CXPhone for Android for Herman |
03/16/2018 04:00 pm |
Jordan Gimmen | 026905 | No Signature: Remote Support | |
|
W 35011
|
|
Aflac Regional Office Aileen Cruz Work Requested: Install new switches and APs Relocate server/network equipment |
03/16/2018 03:30 pm |
Jordan Gimmen | 026877 | No Signature: Remote Support | |
|
W 35010
|
Service Contract |
Morrico Equipment Michelle Bordallo Work Requested: Allan called reporting unable to access email |
03/16/2018 07:00 am |
Chu Hsieh | 026826 | No Signature: Remote Support | |
|
W 35009
|
|
Morrico Equipment Michelle Bordallo Work Requested: Upgrade ETACC software on Morrico OE laptop |
03/16/2018 01:30 pm |
Jordan Gimmen | 026826 | No Signature: Remote Support | |
|
W 35008
Ref/PO#4719714 |
|
Field Nation Work Requested: FN# 4719714 at AAFB, Trip 1 Replace HDD and confirm image correct |
03/16/2018 10:00 am |
Jordan Gimmen | 026910 | No Signature: Remote Support | |
|
W 35007
|
Service Contract |
Guam Shipyard Cynthia Pizarro Work Requested: Replace plotter parts |
03/20/2018 09:00 am |
Jordan Gimmen | 026903 | With Customer Signature | |
|
W 35006
Ref/PO#1225358 |
|
Curvature Laura Bott Work Requested: Curvature# 1225358 at FHB, Trip 2 Replace printer parts |
03/15/2018 02:30 pm |
Jordan Gimmen | 026875 | No Signature: Remote Support | |
|
W 35005
Ref/PO#1229419 |
|
Curvature Laura Bott Work Requested: Curvature# 1229419 at FHB, Trip 2 Replace printer parts |
03/15/2018 01:30 pm |
Jordan Gimmen | 026874 | No Signature: Remote Support | |
|
W 35003
|
|
Aflac Regional Office Aileen Cruz Work Requested: Run network cable Terminate, label, test |
03/15/2018 11:00 am |
Jordan Gimmen Christopher Unsiog |
026877 | No Signature: Remote Support | |
|
W 35002
|
|
Docomo Pacific Zar Tandoc Work Requested: Mount Promethean ActivPanel Relocate Promethean ActivPanel to storage |
03/15/2018 09:00 am |
Jordan Gimmen Kevin Hsueh Christopher Unsiog |
026873 | No Signature: Remote Support | |
|
W 35001
|
|
Aflac Regional Office Aileen Cruz Work Requested: Run network lines |
03/14/2018 02:30 pm |
Jordan Gimmen | 026906 | No Signature: Remote Support | |
|
W 35000
Ref/PO#45823145 |
|
OnForce OnForce OnForce Work Requested: OnForce Ticket# 45823145 at McDonald's Tumon, Trip 1 Replace NMD |
03/14/2018 10:00 am |
Jordan Gimmen | 026871 | No Signature: Remote Support |