S
| # | Customer Work Requested |
Date Voided | Reason | Technician | Date Created | |
|---|---|---|---|---|---|---|
|
W42616
|
Inhouse |
Sanchez, Simon Simon Sanchez Work Requested: by: Simon Sanchez Troubleshoot computer. It is slow/delayed |
04/29/2026 09:23 am | Void: work was done on WO 42615 | Chu Hsieh |
04/21/2026 |
|
W42608
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Chona Cabedo Server not up. |
04/17/2026 11:38 am | Void: duplicate. app error | Chu Hsieh |
04/17/2026 Chu Hsieh |
|
W42607
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Chona Cabedo Server not up. |
04/17/2026 12:09 pm | Void: duplicate. app error | Chu Hsieh |
04/17/2026 Chu Hsieh |
|
W42606
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Chona Cabedo Server not up. |
04/17/2026 02:27 pm | Void: duplicate. app error | Chu Hsieh |
04/17/2026 Chu Hsieh |
|
W42605
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Chona Cabedo Server not up. |
04/17/2026 02:33 pm | Void: duplicate. app error | Chu Hsieh |
04/17/2026 Chu Hsieh |
|
W42601
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Verkada Project |
04/17/2026 04:15 pm | Void: WebApp multiple check in entries. | Kevin Hsueh |
04/17/2026 Kevin Hsueh |
|
W42572
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/30/2026 09:13 am | Void: Duplicate WO | Sean Bacani |
03/28/2026 Sean Bacani |
|
W42571
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/30/2026 09:11 am | Void: Duplicate WO | Sean Bacani |
03/28/2026 Sean Bacani |
|
W42557
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Change Display Name of Crissy Aflleje to Crissy Benavente |
03/30/2026 03:04 pm | Void: No work done. Name was already changed previously. | Kevin Hsueh |
03/24/2026 Kevin Hsueh |
|
W42538
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Mount Outdoor Verkada Cameras |
03/30/2026 02:46 pm | Void: Duplicate | Kevin Hsueh |
03/16/2026 Kevin Hsueh |
|
W42535
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama Install Verkada Air Sensor in Cafe |
05/19/2026 04:19 pm | Void: Duplicate | Kevin Hsueh |
03/13/2026 Kevin Hsueh |
|
W42522
|
Onsite |
Law Office of Daniel J. Berman Christine Pangelinan Work Requested: by: Christine Pangelinan Troubleshoot various issues |
03/09/2026 01:23 pm | Void: Duplicate | Kevin Hsueh |
03/06/2026 Kevin Hsueh |
|
W42508
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot network |
03/02/2026 03:53 pm | Void: No work done. Meeting | Kevin Hsueh |
03/02/2026 Kevin Hsueh |
|
W42487
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup Xerox printer on Jacob's Macbook |
02/25/2026 03:53 pm | Void: Customer Cancel | Kevin Hsueh |
02/19/2026 Kevin Hsueh |
|
W42416
|
Service Contract Onsite |
Guam Memorial Park Jor-El Williams Work Requested: by: Jor-El Williams Install remaining trackimos |
02/25/2026 04:16 pm | Void: Used different work order | Kevin Hsueh |
01/22/2026 Kevin Hsueh |
|
W42410
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Deliver and install Trackimo |
02/25/2026 04:13 pm | Void: Used different work order | Kevin Hsueh |
01/19/2026 Kevin Hsueh |
|
W42402
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Backup TSawyer@ambyth.com Mailbox |
02/25/2026 03:57 pm | Void: Duplicate | Kevin Hsueh |
01/13/2026 Kevin Hsueh |
|
W42370
|
Service Contract Inhouse |
Office of the Attorney General Peter Leon Guerrero Work Requested: by: Peter Leon Guerrero - Digital signage installation. |
12/09/2025 11:28 am | Void: Duplicated WO, disregard this. | Sean Bacani |
12/09/2025 Sean Bacani |
|
W42357
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Agnes reported she is not receiving scans to email |
12/01/2025 01:41 pm | Void: Work order not allowing time out | Kevin Hsueh |
12/01/2025 Kevin Hsueh |
|
W42300
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Grant access to authorized users for new Contracts Share Drive. Map drive to authorized users |
11/14/2025 03:50 pm | Void: Void: Presale meeting | Kevin Hsueh |
10/29/2025 Kevin Hsueh |
|
W42298
|
Service Contract Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: by: Ryan Horn - Deliver and Mount Digital Signage Screen |
10/29/2025 10:27 am | Void: - Duplicate WO2297 already exist. | Sean Bacani |
10/29/2025 Sean Bacani |
|
W42267
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: by: Ginger Yu Deliver and setup SonicWALL TZ380 |
10/15/2025 09:00 am | Void: VOID: Assigning to Sean on W42269 | Kevin Hsueh |
10/14/2025 Kevin Hsueh |
|
W42247
|
Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Clone data |
10/15/2025 01:28 pm | Void: Per Chu 10/15/25, work was done on work order #42246. | Chu Hsieh |
10/01/2025 |
|
W42215
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: by: Simon Sanchez Continue with file transfer from old to new laptop |
09/23/2025 10:55 am | Void: Duplicate wo | Chu Hsieh |
09/23/2025 Chu Hsieh |
|
W42209
|
Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos Check laptop internet connection as Linda cannot get online from her home internet. |
09/22/2025 10:20 am | Void: Duplicate of WO #42208. | Kevin Hsueh |
09/19/2025 Alahas Pereda |
|
W42173
|
Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Factory reset laptop and prep for Roxanne. |
10/03/2025 08:19 am | Void: Void. Created new Work order 42249. | Kevin Hsueh |
09/09/2025 Alahas Pereda |
|
W42125
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Lucy workstation |
08/22/2025 09:33 am | Void: Void: WebApp multiple check ins issue. Created new W42126. | Kevin Hsueh |
08/22/2025 Kevin Hsueh |
|
W42124
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: by: Rhea Ann Francisco Conduct Promethean ActivPanel V10 End-User training to 1st set of LEAP teachers. |
08/22/2025 10:04 am | Void: Duplicate of work order No. W42121. | Alahas Pereda |
08/21/2025 |
|
W42093
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Conduct Promethean ActivInspire Level 2 - Session 2 Training at Saint Paul Christian School. |
08/07/2025 04:32 pm | Void: Duplicate work order of W#42092. | Alahas Pereda |
08/06/2025 Alahas Pereda |
|
W42076
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Todd Thompson Work Requested: by: Todd Thompson Troubleshoot Todd's SonicWALL JunkStore access issues |
02/26/2026 11:36 am | Void: No work done | Kevin Hsueh |
07/31/2025 Kevin Hsueh |
|
W42074
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: by: Joycelyn Varela Conduct Promethean End-User training for ActivPanel LX. |
07/31/2025 11:39 am | Void: Duplicate of WO#42073. | Alahas Pereda |
07/31/2025 Alahas Pereda |
|
W42054
|
Service Contract Remote |
Cervania, Alexander Test Customer Alexander Cervania Test Data Work Requested: by: Alexander Cervania Test Data Test data |
07/24/2025 05:28 am | Void: This is a test data only | Rico Littawa |
07/24/2025 Chu Hsieh |
|
W42053
|
Service Contract Remote |
Cervania, Alexander Test Customer Alexander Cervania Test Data Work Requested: by: Alexander Cervania Test Data This is test data for trial |
07/24/2025 05:32 am | Void: This is for test data only | Rico Littawa |
07/24/2025 Chu Hsieh |
|
W42042
|
Inhouse |
Santa Barbara Catholic School Joycelyn Varela Work Requested: by: Joycelyn Varela - Break Down Cardboard Boxes and Segregate Respective Trash types (Styrofoam and Screws). |
07/18/2025 05:25 pm | Void: Work Order not needed. | Sean Bacani |
07/18/2025 Sean Bacani |
|
W42041
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: by: Joycelyn Varela - Relocate one Promethean ActivPanel V10 – 65†that was assembled on 7/18 from Room 6A, 2nd floor to the Multipurpose room, 2nd floor. - POC: Liz Franco, Contact: (671) 632-5578 |
07/23/2025 02:11 pm | Void: - Liz Franco advised that there's personnel currently waxing the floor at the Multiprupose Room and that they'll move the Promethan themselves after it has dried out. - Readvised Liz how to unlock wheel caster locks and elevation control conditions for the motorized stand. | Sean Bacani |
07/17/2025 Sean Bacani |
|
W42037
|
Service Contract Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test |
07/16/2025 04:37 pm | Void: Testing Work Order | Kevin Hsueh |
07/16/2025 Kevin Hsueh |
|
W42019
|
Onsite |
Guam Orthopedic Associates Esther Marquez Work Requested: by: Esther Marquez Setup workstations at OrthoMed LLC new office. |
07/11/2025 08:26 am | Void: Customer called to cancel service request | Kevin Hsueh |
07/10/2025 Kevin Hsueh |
|
W41968
|
Service Contract Onsite |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Testing Work order App |
06/17/2025 12:13 pm | Void: VOID Testing Work Order App | Kevin Hsueh |
06/16/2025 Kevin Hsueh |
|
W41923
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup SonicWALL Mobile Connect on Jay's Macbook. Install and activate Adobe Acrobat on Rikka's workstation. |
05/21/2025 10:13 am | Void: WebApp duplicate time ins | Kevin Hsueh |
05/21/2025 Kevin Hsueh |
|
W41912
|
Onsite |
Morrico Equipment Emmanuel Dano Work Requested: by: Emmanuel Dano Troubleshoot 3CX |
05/13/2025 09:05 am | Void: Morrico requested to cancel. Issue resolved | Kevin Hsueh |
05/13/2025 Kevin Hsueh |
|
W41884
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Setup Eric James (ejames@ambyth.com) email on his new mobile phone. |
04/30/2025 08:52 am | Void: Gail Manuel emailed to cancel service | Kevin Hsueh |
04/30/2025 Kevin Hsueh |
|
W41854
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Reset ArtRay Irons (AIrons) profile password. |
04/11/2025 11:09 am | Void: Created incorrectly. Will recreate with "Remote" service type | Kevin Hsueh |
04/11/2025 Kevin Hsueh |
|
W41807
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan Troubleshoot Recie's workstation |
04/10/2025 08:39 am | Void: No service performed. | Kevin Hsueh |
03/24/2025 Kevin Hsueh |
|
W41802
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Lindy's Outlook reported corruption to OST file |
03/22/2025 10:57 pm | Void: Duplicate | Chu Hsieh |
03/21/2025 Chu Hsieh |
|
W41763
|
Onsite |
Kloppenburg Cil Cascasan Work Requested: by: Cil Cascasan 3CX Phone System - Deploy 3CX Client Apps |
04/10/2025 08:41 am | Void: No service done | Kevin Hsueh |
03/04/2025 Kevin Hsueh |
|
W41750
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: by: Jor-El Williams Troubleshoot Workstation |
02/27/2025 08:36 am | Void: Duplicate | Kevin Hsueh |
02/27/2025 Kevin Hsueh |
|
W41714
|
Project Remote |
LeoPalace Resort Guam Schack von Rumohr Work Requested: by: Schack von Rumohr Virtubox initial set up, way finding directory programming, account creation, and page layouts. |
02/11/2025 08:15 pm | Void: Test work order and the new work order now for this is w47122 | Rico Littawa |
02/07/2025 |
|
W41712
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Cas reported no audio on the Planar iHub 136 |
02/26/2025 02:04 pm | Void: duplicate wo - completed W41713 | Chu Hsieh |
02/07/2025 Chu Hsieh |
|
W41682
|
Inhouse |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Contact Feli as the runner was advised to drop off items. |
06/26/2025 11:12 am | Void: No work done. Laptop to be disposed of. | Kevin Hsueh |
01/27/2025 Alahas Pereda |
|
W41663
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Check remote desktop connection. |
04/25/2025 03:04 pm | Void: No work done | Kevin Hsueh |
01/13/2025 Alahas Pereda |
|
W41661
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Feli Dela Cruz Troubleshoot Feli's Laptop |
01/24/2025 03:12 pm | Void: Duplicate: work done on W41681 | Kevin Hsueh |
01/13/2025 Kevin Hsueh |
|
W41634
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup Jacob's email on new mobile phone |
12/23/2024 02:52 pm | Void: Service Call was cancelled | Kevin Hsueh |
12/19/2024 Kevin Hsueh |
|
W41627
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks System doesn't power on |
12/27/2024 09:05 am | Void: Void | Kevin Hsueh |
12/16/2024 Jessica Limo |
|
W41593
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Anges reported the Sony Viao PC is unable to to access CCSI. |
11/25/2024 10:39 am | Void: could not check out. | Chu Hsieh |
11/25/2024 Chu Hsieh |
|
W41586
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Lindy having Word crashing when trying to search for files |
11/25/2024 10:04 am | Void: duplicate caused by webapp | Chu Hsieh |
11/21/2024 Chu Hsieh |
|
W41577
|
Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Check Camera system. Alma reported system showing offline |
11/15/2024 10:52 am | Void: Duplicate | Chu Hsieh |
11/14/2024 Chu Hsieh |
|
W41553
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: by: Elisa Loyola setup automatic backup of Lisa's PC to external HDD |
11/05/2024 10:08 am | Void: Duplicate work order created. Work was done on WO 41554. | Chu Hsieh |
11/01/2024 Chu Hsieh |
|
W41552
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: by: Elisa Loyola setup automatic backup of Lisa's PC to external HDD |
11/05/2024 10:06 am | Void: Duplicate work order created. Work was done on WO 41554. | Unassigned |
11/01/2024 Chu Hsieh |
|
W41521
|
Service Contract Inhouse |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Set-Up NUCBOX |
12/10/2024 03:47 pm | Void: Duplicate. Used and charged on W41615 | Kevin Hsueh |
10/15/2024 Melissa Dimla |
|
W41518
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Reformat MAC laptops |
06/26/2025 11:14 am | Void: Macbooks donated to DSI. | Kevin Hsueh |
10/15/2024 Melissa Dimla |
|
W41485
|
Remote |
Micronesia Benefits Administrators Rose Morales Work Requested: by: Rose Morales Troubleshoot Rose Morales' Outlook |
09/26/2024 02:36 pm | Void: Void | Kevin Hsueh |
09/26/2024 Kevin Hsueh |
|
W41478
Ref/PO#PO 20241167 |
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Conduct Promethean LX End-User Training at St. John's School. |
09/25/2024 11:25 am | Void: Duplicate for WO 41477. | Alahas Pereda |
09/25/2024 Alahas Pereda |
|
W41447
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Alfred Lam Work Requested: by: Alfred Lam Test Entry |
09/04/2024 03:04 pm | Void: test entry | Pam Castilla |
09/04/2024 Pam Castilla |
|
W41420
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Troubleshoot Network |
08/28/2024 11:26 am | Void: Void | Kevin Hsueh |
08/26/2024 Kevin Hsueh |
|
W41406
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test work Order |
08/15/2024 10:30 am | Void: TEST ONLY | Pam Castilla |
08/15/2024 Pam Castilla |
|
W41402
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test Work Order. |
08/15/2024 10:34 am | Void: TEST ONLY | Pam Castilla |
08/14/2024 Pam Castilla |
|
W41383
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup workstation for Colton San Nicolas (OPS Department) |
08/08/2024 11:05 am | Void: Duplicate | Kevin Hsueh |
08/02/2024 Kevin Hsueh |
|
W41351
|
Inhouse |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test Work Order Flow |
07/15/2024 10:27 am | Void: Test Work Order only. | Pam Castilla |
07/15/2024 Pam Castilla |
|
W41346
|
Onsite |
Robert J. Yang D.M.D., P.C. Angelica Baldeo Work Requested: by: Tae Keun Lee continue with migration of existing PC to new network |
07/12/2024 10:41 am | Void: incorrect information entered | Chu Hsieh |
07/12/2024 Chu Hsieh |
|
W41345
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test Run 2. Test Work Order module using data, and safari browser |
07/12/2024 10:09 am | Void: Test Entry only. | Pam Castilla |
07/12/2024 Pam Castilla |
|
W41343
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Testing Work Order Module speed on mobile |
07/12/2024 10:12 am | Void: Test Entry. | Pam Castilla |
07/12/2024 Pam Castilla |
|
W41323
|
Inhouse |
Morrico Equipment Ross Morrison Work Requested: by: Ross Morrison No internet connection. |
07/09/2024 08:36 am | Void: Per Chu, this service should be under Serengeti Guam not Morrico. | Chu Hsieh |
07/08/2024 Alahas Pereda |
|
W41322
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Install new server equipment onto rack |
07/09/2024 08:59 pm | Void: error with webapp | Chu Hsieh |
07/08/2024 Chu Hsieh |
|
W41315
|
Remote |
Micronesia Benefits Administrators Ed Arriola Work Requested: by: Ed Arriola Remote Support with Mike Kozemzak to setup new Hosted Exchange Email account |
07/15/2024 01:58 pm | Void: Duplicate | Kevin Hsueh |
07/02/2024 Kevin Hsueh |
|
W41306
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Update Server raid controller firmware per Lenovo Support action plan. |
07/25/2024 04:35 pm | Void: Duplicate | Kevin Hsueh |
06/27/2024 Kevin Hsueh |
|
W41297
|
Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Perform initial setup of Lenovo P3 Ultra Workstation |
09/30/2024 10:51 am | Void: Duplicate | Kevin Hsueh |
06/21/2024 Kevin Hsueh |
|
W41291
|
Remote |
Cervania, Alexander Test Customer Alexander Cervania Test Data Work Requested: by: Alexander Cervania Test Data This is a test work order for analyzing the website |
07/12/2024 09:26 am | Void: Test Work Order. PC | Pam Castilla |
06/19/2024 Arthur Cervenia |
|
W41257
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Troubleshoot Jay Park Laptop printing issues |
06/11/2024 11:32 am | Void: VOID: No Service Performed. | Kevin Hsueh |
06/05/2024 Kevin Hsueh |
|
W41231
|
Inhouse |
Morrico Equipment Johnray Tudela Work Requested: by: John Ray Tudela Two laptops were dropped off : OEM1 & OEM2. OEM2 has one flash drive in the computer case that needs to be installed. OEM1 has 2 flash drives in the box that needs to be installed. |
05/23/2024 04:23 pm | Void: No work done. No administrator access. AK IT will setup. | Kevin Hsueh |
05/21/2024 Alahas Pereda |
|
W41226
|
Onsite |
Ignacio, Valene Valene Ignacio Work Requested: by: Valene Ignacio Pickup Promethean Loaner Panel |
05/20/2024 09:00 am | Void: WebApp created duplicate. | Kevin Hsueh |
05/17/2024 Kevin Hsueh |
|
W41224
|
Onsite |
Ignacio, Valene Valene Ignacio Work Requested: by: Valene Ignacio Pickup Promethean Loaner Panel |
05/20/2024 08:57 am | Void: WebApp created duplicate. | Kevin Hsueh |
05/17/2024 Kevin Hsueh |
|
W41203
|
Inhouse |
Best Wash & Dry Steve Dormer Work Requested: by: Steve Dormer Per Steve, the same issue with his emails started this morning. He is unable to view is recently sent emails on sdormer@speedqueen.com. |
05/14/2024 12:08 pm | Void: Work order voided per Chu. Issue was that Outlook sidebar was closed. | Chu Hsieh |
05/09/2024 Alahas Pereda |
|
W41201
|
Inhouse |
Reidy, Danny Danny Reidy Work Requested: by: Danny Reidy Check if data can be extracted |
05/08/2024 03:29 pm | Void: customer cancelled | Kevin Hsueh |
05/08/2024 Pam Castilla |
|
W41200
|
Inhouse |
Reidy, Danny Danny Reidy Work Requested: by: Danny Reidy Check if data can be extracted |
05/08/2024 03:25 pm | Void: customer cancelled. | Kevin Hsueh |
05/08/2024 Pam Castilla |
|
W41199
|
Inhouse |
Reidy, Danny Danny Reidy Work Requested: by: Danny Reidy Check if data can be extracted |
05/08/2024 03:35 pm | Void: customer cancelled | Kevin Hsueh |
05/08/2024 Pam Castilla |
|
W41198
|
Inhouse |
Reidy, Danny Danny Reidy Work Requested: by: Danny Reidy Check if data can be extracted |
05/08/2024 03:30 pm | Void: customer cancelled | Kevin Hsueh |
05/08/2024 Pam Castilla |
|
W41197
|
Inhouse |
Reidy, Danny Danny Reidy Work Requested: by: Danny Reidy Check if data can be extracted |
05/08/2024 03:29 pm | Void: customer cancelled | Kevin Hsueh |
05/08/2024 Pam Castilla |
|
W41196
|
Inhouse |
Reidy, Danny Danny Reidy Work Requested: by: Danny Reidy Check if data can be extracted |
05/08/2024 03:35 pm | Void: customer cancelled | Kevin Hsueh |
05/08/2024 Pam Castilla |
|
W41164
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: by: MIchael Louboutin Test Entry |
04/24/2024 09:20 am | Void: Test Entry | Pam Castilla |
04/24/2024 Pam Castilla |
|
W41149
|
Inhouse |
Morrico Equipment Johnray Tudela Work Requested: by: Johnray Tudela Install Kohler Diagnostic Tool Monitor 3 System software. Software instructions/guides provided. |
04/19/2024 03:32 pm | Void: No work performed. DSI no longer has admin access. Morrico will pickup the laptop and AK IT will install software. | Kevin Hsueh |
04/18/2024 Alahas Pereda |
|
W41120
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Justin Samonte Deliver and set up Acer Predator laptop |
04/08/2024 11:22 am | Void: Duplicate work order was created. | Bryant Bagiac |
04/08/2024 Bryant Bagiac |
|
W41089
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot access to WD NAS |
03/25/2024 10:31 am | Void: Presale meeting with GHRA to discuss remote access setup for their files. | Kevin Hsueh |
03/22/2024 Kevin Hsueh |
|
W41086
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Meeting with MDA and CounterPoint. |
03/22/2024 11:56 am | Void: Duplicate Work Order created by WebApp. | Kevin Hsueh |
03/22/2024 Kevin Hsueh |
|
W41042
|
Onsite |
Unitek Environmental Linda Meno Work Requested: by: Linda Meno Setup new workstation for Linda Meno. Deliver and setup Predator Laptop for Jean Meno. |
04/18/2024 11:36 am | Void: Job not done correctly. | Bryant Bagiac |
03/04/2024 Kevin Hsueh |
|
W40999
|
Inhouse |
Guam National Tennis Federation Ryan Horn Work Requested: by: Ryan Horn Troubleshoot laptop. Per Mae, there might be an issue with the battery. |
03/13/2024 04:11 pm | Void: VOID: Duplicate | Bryant Bagiac |
02/20/2024 Alahas Pereda |
|
W40995
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Backup and terminate JManglicmot@ambyth.com, RReyes@ambyth.com, and RLopez@ambyth.com. |
02/23/2024 03:31 pm | Void: Duplicate | Kevin Hsueh |
02/16/2024 Kevin Hsueh |
|
W40864
|
Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Cookie reported JMC Engineer deleted a file on F:\Data Drive |
12/13/2023 05:02 pm | Void: Void: set wrong service type | Kevin Hsueh |
12/13/2023 Kevin Hsueh |
|
W40863
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test Email Notification |
12/13/2023 04:28 pm | Void: Testing Email Notification for the Work Orders -PC | Pam Castilla |
12/13/2023 Pam Castilla |
|
W40857
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: by: Linda Santos Setup user accounts on Intermedia Hosted Exchange |
12/11/2023 05:24 pm | Void: Duplicate work order webapp created | Kevin Hsueh |
12/11/2023 Kevin Hsueh |
|
W40856
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Dave lost his phone on his trip last week |
12/12/2023 04:06 pm | Void: duplicate entry-PC | Chu Hsieh |
12/11/2023 Chu Hsieh |
|
W40855
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Dave lost his phone on his trip last week |
12/12/2023 04:08 pm | Void: duplicate entry-PC | Chu Hsieh |
12/11/2023 Chu Hsieh |
|
W40852
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Troubleshoot WiFi Equipment |
12/11/2023 04:22 pm | Void: Wrong customer. Created W40853 to show customer as HSE Pacific | Kevin Hsueh |
12/11/2023 Kevin Hsueh |
|
W40849
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: by: Colin O'Connell Tone and trace network lines in ICC. Run 1 new network cable. |
12/08/2023 05:04 pm | Void: Duplicate | Kevin Hsueh |
12/08/2023 Kevin Hsueh |
|
W40818
|
Service Contract Onsite |
Morrico Equipment Esther Cruz Work Requested: by: Esther Cruz Work with Esther to troubleshoot call forward to cell phone issues. |
11/27/2023 02:48 pm | Void: Service Call Canceled | Kevin Hsueh |
11/27/2023 Kevin Hsueh |
|
W40801
|
Onsite |
Juan M. Guerrero Elementary School Valene Ignacio Work Requested: by: Valene Ignacio Deliver Promethean 65" Nickel and mobile stand. |
11/17/2023 11:28 am | Void: Wrong customer. | Kevin Hsueh |
11/17/2023 Kevin Hsueh |
|
W40762
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Install Trackimo GPS units in Guam Surveyor vehicles. |
11/01/2023 08:46 am | Void: VOID WebApp created duplicate work order. | Kevin Hsueh |
11/01/2023 Kevin Hsueh |
|
W40732
|
Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Customer spoke with kevin |
10/24/2023 01:07 pm | Void: Refer to work order #40733 | Kevin Hsueh |
10/24/2023 Jessica Limo |
|
W40722
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Mr. Webber's iPhone Exchange Email syncing issue |
10/24/2023 10:57 am | Void: void | Kevin Hsueh |
10/23/2023 Kevin Hsueh |
|
W40702
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Informed Lisa to whitelist the domain name on SonicWall Email security. Perform Windows updates on the servers. Schedule restart at 6:30PM. Lisa will login and restart SQL tomorrow morning. |
10/16/2023 10:36 am | Void: duplicate | Chu Hsieh |
10/16/2023 Chu Hsieh |
|
W40678
|
Onsite |
Guam Community College Trisha Unten Work Requested: by: Joleen Evangelista Conduct end-user training for GCC staff |
10/04/2023 04:42 pm | Void: I selected the wrong purchase order number | KaeAna Dee Camacho |
10/04/2023 KaeAna Dee Camacho |
|
W40638
|
Onsite |
Guam Department of Education Kimberly Torres Work Requested: by: Kimberly Torres Deliver Promethean ActivPanel 75" Nickel to Room 21, Ms. Kimberly Torres SN: 75W26-K7HBDN1970183, GDOE Asset Tag: 46687 |
09/20/2023 09:00 am | Void: Kevin created a work order for this service. | Kevin Hsueh |
09/20/2023 Alahas Pereda |
|
W40637
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Upgrade to SSD |
09/26/2023 10:38 am | Void: duplicate. replaced with w40643 | Kevin Hsueh |
09/20/2023 Alahas Pereda |
|
W40600
|
Onsite |
Payless Markets, Inc. Rosae Calvo Work Requested: by: Rosae Calvo conduct end user training Promethean panel 65in Standard SN: 9A65BN729KB0080034 |
09/07/2023 09:52 am | Void: customer's office is flooded, pending new date for install and training | KaeAna Dee Camacho |
09/06/2023 Kylene Hsieh |
|
W40599
|
Onsite |
Payless Markets, Inc. Rosae Calvo Work Requested: by: Rosae Calvo Install promethean panel 65" with mobile stand SN: 9A65BN729KB0080034 |
09/07/2023 09:57 am | Void: customer's office is flooded, pending new install and training date | Bryant Bagiac |
09/06/2023 Kylene Hsieh |
|
W40598
|
Onsite |
Payless Markets, Inc. Rosae Calvo Work Requested: by: Rosae Calvo install 65in Promethean Panel Standard with mobile stand SN: 9A65BN729KB0080034 |
09/07/2023 09:54 am | Void: customer's office is flooded, pending new install and training date | Kevin Hsueh |
09/06/2023 Kylene Hsieh |
|
W40569
|
Service Contract Inhouse |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Setup HP Pavilion |
09/01/2023 02:54 pm | Void: VOID: Duplicate Work Order | Kevin Hsueh |
08/25/2023 Kevin Hsueh |
|
W40552
|
Remote |
Dimension Systems, Inc. Kevin Hsueh Work Requested: by: Kevin Hsueh This is a test work order |
08/22/2023 10:22 am | Void: VOID: Testing WebApp after fixes were put in place. | Kevin Hsueh |
08/22/2023 Kevin Hsueh |
|
W40547
|
Service Contract Onsite |
Morrico Equipment Johnray Tudela Work Requested: by: John Ray Tudela Test setting to disable Yealink IP Phone volume rocker |
09/15/2023 10:42 am | Void: VOID | Kevin Hsueh |
08/18/2023 Kevin Hsueh |
|
W40545
|
Inhouse |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Kevin Hsueh Test |
09/15/2023 04:18 pm | Void: This was used for testing. | Unassigned |
08/16/2023 Alahas Pereda |
|
W40542
|
Service Contract Onsite |
Island Medical Staff and Billing Carolyn Mafnas Work Requested: by: Carolyn Mafnas Install 3 new UPS |
08/16/2023 09:20 am | Void: VOID: Bryant checked in on wrong WO. will create a new one. | Bryant Bagiac |
08/16/2023 Kevin Hsueh |
|
W40539
|
Inhouse |
Work Requested: Laptop and cord |
08/15/2023 03:09 pm | Void: VOID: Work order Incorrectly taken in/generated. Refer to new work order W40540. | Kevin Hsueh |
08/15/2023 Kylene Hsieh |
|
W40528
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Setup new Grandstream HT801 for ICC fax machine. |
09/15/2023 10:39 am | Void: VOID | Kevin Hsueh |
08/09/2023 Kevin Hsueh |
|
W40499
|
Inhouse |
ANZ Wines Sarah Morrison Work Requested: by: Sarah Morrison Install Windows 11 Lenovo ThinkPad Laptop |
08/01/2023 01:18 pm | Void: Charge to same customer under different company, The Serengeti Trust | Bryant Bagiac |
07/27/2023 Bryant Bagiac |
|
W40497
|
Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot Patton M-ATA Gateway for ICC Fax |
09/15/2023 10:37 am | Void: VOID | Kevin Hsueh |
07/26/2023 Kevin Hsueh |
|
W40486
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Troubleshoot Paul's Printing Issue |
07/19/2023 10:30 am | Void: Void | Bryant Bagiac |
07/19/2023 Kevin Hsueh |
|
W40485
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Create new employee email account for Estelito Caliwara |
09/14/2023 10:24 am | Void: Per email from Bryant 09/13/23, he tried to void this work order twice but it didnt work. | Bryant Bagiac |
07/19/2023 Kevin Hsueh |
|
W40461
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Per Sophia. Monica said searching is taking really long. Lindy couldn’t open her email and then could not forward an email she was trying to send. Mine was freezing. Chloe put stuff in Dave’s drafts and it was stuck in her drafts. Dave is not able to email people that he’s been emailing for years. |
07/10/2023 10:27 am | Void: no more issues reported by sophia. she will monitor | Unassigned |
07/07/2023 Chu Hsieh |
|
W40453
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla 2 tech Panasonic Laptops for programming. One Panasonic laptop to mirror the contents. |
07/10/2023 05:04 pm | Void: Service was done on WO 40457. Per Kevin, this work order can be voided. | Kevin Hsueh |
07/05/2023 Alahas Pereda |
|
W40451
|
Inhouse |
Roland cruz Roland Cruz Work Requested: by: Roland Cruz Connect HP Laptop to internet. |
07/10/2023 05:06 pm | Void: Service was done on WO 40459. Per Kevin, this work order can be voided. | Kevin Hsueh |
07/03/2023 |
|
W40447
|
Service Contract Onsite |
Fargo Pacific, Inc. Bong Guzman Work Requested: by: Bong Guzman Troubleshoot Bong's Laptop |
07/03/2023 10:42 am | Void: duplicate | Kevin Hsueh |
07/03/2023 Kevin Hsueh |
|
W40439
|
Service Contract Onsite |
Fargo Pacific, Inc. Bong Guzman Work Requested: by: Bong Guzman Troubleshoot Bong's Laptop |
07/03/2023 10:24 am | Void: Duplicate | Kevin Hsueh |
06/29/2023 Kevin Hsueh |
|
W40426
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Install replacement UPS batteries |
06/22/2023 01:39 pm | Void: Chona requested to cancel service | Kevin Hsueh |
06/22/2023 Kevin Hsueh |
|
W40414
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Check why server crash and failed to boot up properly this weekend |
06/19/2023 03:09 pm | Void: Duplicate work order, service done on WO 40415 | Chu Hsieh |
06/19/2023 Chu Hsieh |
|
W40400
|
Service Contract Onsite |
Roberts, Fowler & Visosky Tim Roberts Work Requested: by: Tim Roberts Reconnect Server and Network. |
06/20/2023 08:27 am | Void: Duplicate Work Order | Kevin Hsueh |
06/12/2023 Kevin Hsueh |
|
W40377
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gregory David Work Requested: by: Gregory David Assist to transfer data from Mr. David's old Macbook Pro to new Macbook Pro. |
06/05/2023 05:04 pm | Void: Duplicate | Kevin Hsueh |
06/02/2023 Kevin Hsueh |
|
W40345
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Monitor will say “no signal†and then turn off. |
05/17/2023 04:55 pm | Void: Duplicate | Kevin Hsueh |
05/12/2023 Alahas Pereda |
|
W40343
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Reprep workstation |
05/11/2023 03:24 pm | Void: WebApp creating multiple duplicates. | Kevin Hsueh |
05/11/2023 Kevin Hsueh |
|
W40342
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Reprep workstation |
05/11/2023 03:26 pm | Void: WebApp creating multiple duplicates. | Kevin Hsueh |
05/11/2023 Kevin Hsueh |
|
W40341
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Reprep workstation |
05/11/2023 03:29 pm | Void: WebApp creating multiple duplicates. | Kevin Hsueh |
05/11/2023 Kevin Hsueh |
|
W40340
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Reprep workstation |
05/11/2023 03:37 pm | Void: WebApp creating multiple duplicates. | Kevin Hsueh |
05/11/2023 Kevin Hsueh |
|
W40314
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Export Joleen's emails from Outlook inbox. |
05/31/2023 01:35 pm | Void: Void | Jayson Larot |
05/02/2023 Jayson Larot |
|
W40301
|
Inhouse |
Dimension Systems, Inc. Kevin Hsueh Work Requested: by: Kevin Hsueh Test |
04/28/2023 11:14 am | Void: Testing WebApp | Kevin Hsueh |
04/27/2023 Kevin Hsueh |
|
W40300
|
Inhouse |
Dimension Systems, Inc. Kevin Hsueh Work Requested: by: Chu Hsieh Test |
04/27/2023 01:50 pm | Void: Testing | Kevin Hsueh |
04/27/2023 Kevin Hsueh |
|
W40293
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Laptop |
04/25/2023 03:28 pm | Void: Duplicate | Kevin Hsueh |
04/25/2023 Kevin Hsueh |
|
W40231
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Assist Ambyth Piti on office relocation from 2nd floor to 1st floor. Deliver UPS and setup in their network equipment. |
03/29/2023 04:37 pm | Void: Service is assigned to W40230 (duplicate workorder). | Jayson Larot |
03/29/2023 Jayson Larot |
|
W40225
|
Onsite |
Guam Department of Education Margaret Asuncion Work Requested: by: Margaret Asuncion relocate 1 panel with mobile stand (first floor) GDOE Asset Tag 59504 |
04/19/2023 08:56 am | Void: Per Chu 04/19/23, this work order is to be voided. | Chu Hsieh |
03/28/2023 Kylene Hsieh |
|
W40223
|
Onsite |
Guam Department of Education Work Requested: by: Margaret Asuncion relocate 1 panel with mobile stand (first floor) GDOE Asset Tag 59504 |
04/14/2023 01:14 pm | Void: Service request was completed. Refer to W40263. | Jayson Larot |
03/28/2023 Kylene Hsieh |
|
W40217
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Site visit at Piti location in preparation for Office relocation. |
04/06/2023 11:32 am | Void: Taken care of on another work order. Duplicate. | Kevin Hsueh |
03/24/2023 Kevin Hsueh |
|
W40198
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Troubleshoot DiagnosticLink Activation for truck 2 toughbook. |
03/20/2023 04:50 pm | Void: Accidently made two work orders. Service completed on W40197. | Jayson Larot |
03/20/2023 Jayson Larot |
|
W40130
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Sherrie’s workstation connection. |
02/22/2023 03:35 pm | Void: Connection issue was caused by my configuration error. | Jayson Larot |
02/22/2023 Jayson Larot |
|
W40116
|
Onsite |
Equatorial Manufactory, Inc. Benny Ng Work Requested: by: Benny Ng Troubleshoot Accounting Office Issues |
03/06/2023 08:20 am | Void: Void | Kevin Hsueh |
02/15/2023 Kevin Hsueh |
|
W40110
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test Work Order |
02/14/2023 05:25 pm | Void: Void. Test Work Order. | Kevin Hsueh |
02/14/2023 Kevin Hsueh |
|
W40098
|
Onsite |
Equatorial Manufactory, Inc. Benny Ng Work Requested: by: Benny Ng Troubleshoot Xerox printing issues |
03/06/2023 08:19 am | Void: Void | Kevin Hsueh |
02/09/2023 Kevin Hsueh |
|
W40091
Ref/PO#K27027-26897 |
Onsite |
Kinettix, Inc. Kurt Urdaneta Work Requested: by: Kurt Urdaneta Kinettix Service K27027-26897 at McDonald's Tamuning. •To check the connections of the Outdoor menu boards that we have onsite specific cables are (RS232 and HDMI) and identify if what is the problem of each Menu boards. •Upon arriving onsite, you will work with our support (COATES) their contact number is (1.800.960.8261) |
02/09/2023 08:36 am | Void: Service cancelled by Kinettix. Kinettix did not accept DSI standard hourly rate of $150 per hour. | Jayson Larot |
02/07/2023 Kevin Hsueh |
|
W40067
|
Onsite |
Guam Dry Cleaners Manny Murciano Work Requested: by: Manny Murciano Manny reported issues with connecting to Fluke software and setup emails on his cell phone. |
01/31/2023 08:57 am | Void: Duplicate | Chu Hsieh |
01/30/2023 Chu Hsieh |
|
W40066
|
Onsite |
Guam Dry Cleaners Manny Murciano Work Requested: by: Manny Murciano Manny reported issues with connecting to Fluke software and setup emails on his cell phone. |
01/31/2023 08:55 am | Void: Duplicate | Chu Hsieh |
01/30/2023 Chu Hsieh |
|
W40061
|
Onsite |
Equatorial Manufactory, Inc. Benny Ng Work Requested: by: Benny Ng Troubleshoot workstation and server. |
01/27/2023 10:38 am | Void: Void. Service Request Cancelled. | Kevin Hsueh |
01/27/2023 Kevin Hsueh |
|
W40020
|
Inhouse |
Dimension Systems, Inc. Kevin Hsueh Work Requested: by: Kevin Hsueh Test |
01/11/2023 04:05 pm | Void: VOID: Testing Only | Kevin Hsueh |
01/11/2023 Kevin Hsueh |
|
W40016
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks setup profile for new employee |
01/11/2023 11:08 am | Void: VOID | Jayson Larot |
01/11/2023 Jayson Larot |
|
W40003
|
Inhouse |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Testing tablet |
01/05/2023 05:20 pm | Void: testing | KaeAna Dee Camacho |
01/05/2023 Alahas Pereda |
|
W39985
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup Wilma's workstation at Piti |
12/29/2022 05:11 pm | Void: Service was completed on W39960. | Jayson Larot |
12/28/2022 Jayson Larot |
|
W39967
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Troubleshoot emails. Emails being delayed. |
12/19/2022 11:43 am | Void: Work order time in/time out issue again. | Kevin Hsueh |
12/19/2022 Kevin Hsueh |
|
W39958
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: by: Raquel Brion Timeclock configuration |
12/13/2022 04:52 pm | Void: Work Order bug. Unable to time in our out | Kevin Hsueh |
12/13/2022 Kevin Hsueh |
|
W39948
|
Onsite |
Office of Public Accountability Vincent Duenas Work Requested: by: Vincent Duenas install 1 promethean titanium panel to OPA (DNA bldg 4th floor) SN: 9A754M833K20650238 |
12/09/2022 03:51 pm | Void: Service was completed on WO 39942. | Jayson Larot |
12/08/2022 |
|
W39946
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis Troubleshoot UPS. |
12/20/2022 08:45 am | Void: Kevin advised to void, we just went in to see UPS (needs battery replacement). | Jayson Larot |
12/08/2022 Kevin Hsueh |
|
W39938
|
Inhouse |
Hemmersbach Hemmersbach Hemmersbach Work Requested: by: Hemmersbach Hemmersbach Install system board |
12/07/2022 11:34 am | Void: Another work order was created | Kevin Hsueh |
12/06/2022 Alahas Pereda |
|
W39931
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Server Preventive Maintenance |
12/08/2022 11:06 am | Void: Duplicate | Kevin Hsueh |
12/05/2022 Kevin Hsueh |
|
W39889
Ref/PO#891635 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc Level 10 Service 891635 at Ross #1902 Verifone PinPad Replacement |
11/18/2022 09:03 am | Void: Service was canceled by Level 10. | Jayson Larot |
11/14/2022 Jayson Larot |
|
W39779
|
Inhouse |
Bristol, Jeff Jeff Bristol Work Requested: by: Jeff Bristol issue with accessing various files |
10/10/2022 04:12 pm | Void: work was done on WO 39789 | Chu Hsieh |
09/26/2022 KaeAna Dee Camacho |
|
W39716
|
Inhouse |
Unitek Environmental Princes Ayuyu Work Requested: by: Princes Ayuyu Princes called Kevin about the issue. |
09/02/2022 01:36 pm | Void: Duplicate WO | Kevin Hsueh |
09/02/2022 Alahas Pereda |
|
W39715
|
Inhouse |
Unitek Environmental Princes Ayuyu Work Requested: by: Princes Ayuyu Princes called Kevin about the issue. |
09/02/2022 01:38 pm | Void: Duplicate WO | Kevin Hsueh |
09/02/2022 Alahas Pereda |
|
W39682
|
Onsite |
Guam Department of Education Ray Lujan Work Requested: by: Ray Lujan install promethean mobile stand (qty: 1) to Curriculum & Instruction (Bldg C3) POC: Nelly Number: 300-1380 GDOE Asset tag: 90816 |
10/10/2022 04:45 pm | Void: Client required both mobile stand and ActivPanel to be installed in a day. Another Workorder was completed for this service. | Jayson Larot |
08/29/2022 Kylene Hsieh |
|
W39650
|
Onsite |
Office of Public Accountability Vincent Duenas Work Requested: by: Vincent Duenas Cutover to 3CX Phone System. |
08/18/2022 05:29 pm | Void: VOID. Duplicate | Kevin Hsueh |
08/18/2022 Kevin Hsueh |
|
W39640
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Mr. Webber's Laptop |
08/15/2022 11:43 am | Void: Service not required. | Kevin Hsueh |
08/15/2022 Kevin Hsueh |
|
W39627
|
Onsite |
Guam Department of Education Ray Lujan Work Requested: by: Ray Lujan deliver and install mobile stands to GDOE (Special education & Curriculum &Instruction) dept (qty: 2) |
08/08/2022 11:42 am | Void: wrong install information | Jayson Larot |
08/08/2022 Kylene Hsieh |
|
W39582
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla clone laptop 130 |
07/27/2022 01:35 pm | Void: double entry | Kevin Hsueh |
07/27/2022 Kylene Hsieh |
|
W39578
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla PC not booting up |
08/11/2022 03:06 pm | Void: Service taken care of on a different work order. | Kevin Hsueh |
07/26/2022 Jessica Limo |
|
W39576
|
Service Contract Inhouse |
Work Requested: troubleshoot PC |
07/26/2022 09:29 am | Void: refer to W39577 | Kevin Hsueh |
07/26/2022 KaeAna Dee Camacho |
|
W39570
|
Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos it took long to update. now it keeps restarting. POC: Joy Johnson 671-483-9730. |
07/25/2022 03:35 pm | Void: VOID: Joy Johnson will be billed (not on ISA Dental contract). New work order created: W39574. | Kevin Hsueh |
07/25/2022 Alahas Pereda |
|
W39536
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: by: Linda Meno Reprogram |
07/07/2022 01:20 pm | Void: Made a mistake. | Kevin Hsueh |
07/07/2022 Alahas Pereda |
|
W39535
|
Inhouse |
Guam Behavioral Health and Wellness Center Charlene B. Cruz Work Requested: by: Charlene B. Cruz install 1 tablet with thermal scanner |
07/07/2022 10:36 am | Void: double WO | Jayson Larot |
07/07/2022 Kylene Hsieh |
|
W39519
|
Onsite |
University of Guam Pascual Olivares Work Requested: by: Pascual Olivares troubleshoot promethean panel UOG school of education (Rm102) SN: 686P-I62Z3A0080108 |
07/06/2022 09:06 am | Void: VOID: Will create a new work order for this service. | Kevin Hsueh |
06/30/2022 Kylene Hsieh |
|
W39507
|
Inhouse |
Best Wash & Dry Steve Dormer Work Requested: by: Steve Dormer Troubleshoot Steve Dormer's email issues on his laptop. |
06/30/2022 08:38 am | Void: VOID | Kevin Hsueh |
06/27/2022 Kevin Hsueh |
|
W39505
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Chona reported servers down |
06/23/2022 10:56 am | Void: void | Kevin Hsueh |
06/23/2022 Kevin Hsueh |
|
W39503
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Restart MDA Server after hours |
06/23/2022 09:03 am | Void: Will recreate. Issue with WebApp. | Kevin Hsueh |
06/23/2022 Kevin Hsueh |
|
W39472
|
Onsite |
Department of Public Health & Social Services Gabrielle Villagomez Work Requested: by: Gabrielle Villagomez Deliver Promethean Panel |
06/16/2022 10:54 am | Void: Duplicate | Kevin Hsueh |
06/09/2022 Kevin Hsueh |
|
W39466
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Work with PC Law support to troubleshoot PC Law client on Lisa's workstation. |
06/16/2022 10:53 am | Void: Duplicate | Kevin Hsueh |
06/08/2022 Kevin Hsueh |
|
W39445
|
Onsite |
Guam Department of Education Mariann Lujan Work Requested: by: Mariann Lujan troubleshoot 1 panel at Jose Rios SN: 75W26-K7HBDN1970183 |
06/07/2022 11:23 am | Void: technician unable to attend service | Alyx Bradley |
05/31/2022 Kylene Hsieh |
|
W39444
|
Onsite |
Guam Department of Education Mariann Lujan Work Requested: by: Mariann Lujan troubleshoot 1 panel at Jose Rios SN: 75W26-K7HBDN1970183 |
06/16/2022 11:18 am | Void: Service was cancelled. | Charles Rafanan |
05/31/2022 Kylene Hsieh |
|
W39405
|
Onsite |
Department of Public Health & Social Services Joleen Almandres Work Requested: by: Joleen Almandres install: - 2 75" Titanium -2 mobile stands - 2 laptops - 2 keyboard and mouse |
06/08/2022 04:57 pm | Void: VOID - work taken care of by another technician. | Alyx Bradley |
05/23/2022 Kylene Hsieh |
|
W39399
|
Onsite |
Guam Department of Education Maribeth Benavente Work Requested: by: Maribeth Benavente FBLG MS - 1 PROMETHEAN INSTALL 75" REPLACEMENT SN: 75W26-M4HBEN0100505 |
05/23/2022 05:13 pm | Void: Work order not used. Alyx was out of the office. | Alyx Bradley |
05/20/2022 Kylene Hsieh |
|
W39397
|
Onsite |
Guam Department of Education Maribeth Benavente Work Requested: by: Maribeth Benavente DL PEREZ - PROMETHEAN INSTALL 75" REPLACEMENT SN: 75W26-M4HBEN0100503 |
05/23/2022 05:13 pm | Void: Work order not used. Alyx was out of the office. | Alyx Bradley |
05/20/2022 Kylene Hsieh |
|
W39358
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix Reinstall windows 10 |
05/09/2022 05:15 pm | Void: Duplicate: Alyx took care of this service. | Charles Rafanan |
05/09/2022 Charles Rafanan |
|
W39346
|
Onsite |
World of Wonder Mynette Dizon Work Requested: by: Mynette Dizon Installation of 3 Promethean Panel Mobile Fixed Mount |
05/05/2022 09:49 am | Void: Duplicate Work Order | Alyx Bradley |
05/04/2022 Kevin Hsueh |
|
W39345
|
Onsite |
World of Wonder Mynette Dizon Work Requested: by: Mynette Dizon Installation of 3 Promethean Panel Mobile Fixed Mount |
05/05/2022 09:50 am | Void: Duplicate Work Order | Charles Rafanan |
05/04/2022 Kevin Hsueh |
|
W39330
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Troubleshoot Laptop and VPN issues. |
05/17/2022 11:29 am | Void: Duplicate Work Order. | Kevin Hsueh |
05/02/2022 Kevin Hsueh |
|
W39311
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Troubleshoot BlueBeam Software Issues |
04/21/2022 04:49 pm | Void: Michael cancelled service. | Kevin Hsueh |
04/21/2022 Kevin Hsueh |
|
W39309
|
Remote |
KHLG & Associates, Inc. Melva Limo Work Requested: by: Melva Limo Bug Fix on Timesheet: 1. Melva and Joanna's timesheet for April Period was somehow mixed up 2. Reset Melva's timesheet as per her request |
04/28/2022 04:25 pm | Void: This is voided because it should be a non-billable task since the issue was caused by a bug in the program and not a user request/user caused issue. | Valerie Catubay |
04/21/2022 Valerie Catubay |
|
W39305
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Create new user profile for Saipan office. |
04/20/2022 09:14 am | Void: Void | Kevin Hsueh |
04/20/2022 Kevin Hsueh |
|
W39304
|
Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Upgrade 3CX to version 18. Troubleshoot various other issues. |
04/19/2022 02:07 pm | Void: Duplicate work order created by WebApp. | Charles Rafanan |
04/19/2022 Kevin Hsueh |
|
W39280
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Timeclock |
04/07/2022 04:26 pm | Void: Void | Kevin Hsueh |
04/07/2022 Kevin Hsueh |
|
W39263
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot various email issues. |
04/04/2022 12:06 pm | Void: Duplicate Work Order | Kevin Hsueh |
04/04/2022 Kevin Hsueh |
|
W39231
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot printing issues (Saipan to Guam) |
03/23/2022 05:43 pm | Void: Duplicate | Kevin Hsueh |
03/21/2022 Kevin Hsueh |
|
W39224
|
Remote |
Dimension Systems, Inc. Kevin Hsueh Work Requested: by: Kevin Hsueh Testing |
03/17/2022 01:34 pm | Void: Testing Calendar Invite. | Alyx Bradley |
03/17/2022 Kevin Hsueh |
|
W39220
|
Service Contract Inhouse |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Troubleshoot/Format External HDD |
03/17/2022 08:31 am | Void: WebApp Issues. Will create new work order. | Alyx Bradley |
03/16/2022 Kevin Hsueh |
|
W39206
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Reset Ariel Dumapit Email Password |
03/10/2022 06:07 pm | Void: Unable to time out | Kevin Hsueh |
03/10/2022 Kevin Hsueh |
|
W39183
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot email issues |
03/04/2022 02:34 pm | Void: Duplicate work order. | Kevin Hsueh |
03/02/2022 Kevin Hsueh |
|
W39158
|
Service Contract Inhouse |
Micronesian Divers Association Raquel Brion Work Requested: by: Raquel Brion Raquel spoke with Kevin on the issue with workstation. |
02/22/2022 12:32 pm | Void: Duplicate work order. Please use 39159 | Kevin Hsueh |
02/22/2022 Jessica Limo |
|
W39146
|
Inhouse |
Guam Insurance Adjusters Bridget Bagiac Work Requested: by: Bridget Bagiac Screen flashing colors |
04/08/2022 03:50 pm | Void: work was completed on work order 39227. per Chu on 04/08/22, this work order can be voided. | Chu Hsieh |
02/17/2022 Crystal Marasigan |
|
W39144
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Kevin Hsueh Test |
02/16/2022 09:48 am | Void: VOID: Test Work Order | Kevin Hsueh |
02/16/2022 Kevin Hsueh |
|
W39142
|
Onsite |
Guam Department of Education Frank Leon Guerrero Work Requested: by: Frank Leon Guerrero Okkodo - take picture of the damaged board SN: 75W26-L7HB6N6720421 GDOE Asset tag: 78278 |
02/15/2022 11:10 am | Void: - Customer provided the information needed - Kylene advised not to go to the customer | Deo Angelo Lim |
02/14/2022 Kylene Hsieh |
|
W39136
|
Remote |
Dimension Systems, Inc. Kevin Hsueh Work Requested: by: Kevin Hsueh Testing Work Order |
02/11/2022 05:04 pm | Void: VOID: Testing Work Order. | Charles Rafanan |
02/11/2022 Kevin Hsueh |
|
W39100
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos Run Hardware diagnostics for workstation and UPS |
01/26/2022 11:09 am | Void: Accidentally Doubled the workorder | Charles Rafanan |
01/26/2022 Charles Rafanan |
|
W39099
|
Onsite |
University of Guam Christine Camacho Work Requested: by: Christine Camacho Promethean ActivPanel Training for UOG Marine Lab Faculty and Staff. |
02/18/2022 04:53 pm | Void: VOID: Service not taken care of. Will reschedule and create another work order | Jason Soliva |
01/26/2022 Jason Soliva |
|
W39058
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Upgrade workstation to Windows 10 Pro. |
01/10/2022 09:04 am | Void: VOID: Duplicate | Charles Rafanan |
01/10/2022 Kevin Hsueh |
|
W39024
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Troubleshoot Jamis Server |
12/27/2021 11:55 am | Void: Duplicate | Kevin Hsueh |
12/27/2021 Kevin Hsueh |
|
W39021
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Download and export gmanuel@ambyth.com mailbox. |
03/31/2022 04:15 pm | Void: Duplicate. Taken care of on another work order. | Kevin Hsueh |
12/22/2021 Kevin Hsueh |
|
W39001
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: by: Linda Santos Setup SonicWALL TZ370 |
12/16/2021 04:26 pm | Void: Check in/ Check out errors | Charles Rafanan |
12/16/2021 Kevin Hsueh |
|
W38965
|
Onsite |
World Health Organization Burke A. Fishburn Work Requested: by: Bertha Taijeron Installation of Promethean Mobile Active Panel |
12/09/2021 01:41 pm | Void: Wrong customer ID. | Deo Angelo Lim |
12/07/2021 Deo Angelo Lim |
|
W38962
|
Onsite |
World Health Organization Burke A. Fishburn Work Requested: by: Bertha Taijeron Install qty.1 Promethean Mobile ActivPanel System at DPHSS WHO Office. |
12/09/2021 01:45 pm | Void: Incorrect Customer | Jason Soliva |
12/06/2021 Jason Soliva |
|
W38953
|
Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya check phone system |
12/02/2021 05:05 pm | Void: Void | Kevin Hsueh |
12/02/2021 Kevin Hsueh |
|
W38943
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Deliver and setup workstation in warehouse office. Continue to setup exchange accounts in outlook clients. |
12/01/2021 09:26 am | Void: void. will create new work order. | Kevin Hsueh |
12/01/2021 Kevin Hsueh |
|
W38928
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: by: Alma Dimla Drop off the charger for the laptop |
11/23/2021 10:10 am | Void: Incorrect Work Order | Kevin Hsueh |
11/23/2021 Crystal Marasigan |
|
W38918
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Configure GSCVM Hyper V VM network adapters. Check GSCDC time settings. |
11/18/2021 03:44 pm | Void: Will recreate WO | Kevin Hsueh |
11/18/2021 Kevin Hsueh |
|
W38915
|
Onsite |
Oia'io Halo Mec Remediation Hui, LLC Royden Fernandez Work Requested: by: Royden Fernandez Troubleshoot Router. Site Visit to determine customer's IT Needs. |
11/18/2021 05:07 pm | Void: Void | Kevin Hsueh |
11/18/2021 Kevin Hsueh |
|
W38902
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Replace UPS batteries |
11/16/2021 05:30 pm | Void: Rene replaced batteries | Chu Hsieh |
11/15/2021 Chu Hsieh |
|
W38889
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos Configure email forwarding. |
11/09/2021 04:29 pm | Void: Wrong work order | Kevin Hsueh |
11/09/2021 Kevin Hsueh |
|
W38888
|
Inhouse |
Guam Advance Enterprises, Inc. Mike Lee Work Requested: by: Mike Lee Troubleshoot Hard Drive |
11/09/2021 04:00 pm | Void: physcial damage. no work performed. | Chu Hsieh |
11/09/2021 Jason Soliva |
|
W38859
Ref/PO#PO21238 |
Inhouse |
Guam Housing and Urban Renewal Authority Greta Balmeo Work Requested: by: Nicholas Baza Reported that the thermal scanner application is crashing. |
11/18/2021 11:57 am | Void: Another work order has been created. | Deo Angelo Lim |
10/28/2021 Deo Angelo Lim |
|
W38830
|
Onsite |
Goodyear Tire Center Guam Jonathan Shen Work Requested: by: Jonathan Shen Troubleshoot CCTV DVR |
10/20/2021 11:52 am | Void: Void | Kevin Hsueh |
10/13/2021 Kevin Hsueh |
|
W38772
|
Inhouse |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Customer dropped off the same item from WO38729 with the same problem; customer was in a rush and was unable to sign |
03/31/2022 04:13 pm | Void: Service request cancelled. | Kevin Hsueh |
09/16/2021 Crystal Marasigan |
|
W38763
|
Inhouse |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Spoke with Kevin before drop off. |
10/05/2021 04:17 pm | Void: Void | Kevin Hsueh |
09/13/2021 Crystal Marasigan |
|
W38731
|
Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Meeting with Jay to discuss current backup settings. |
09/02/2021 11:44 am | Void: Void | Kevin Hsueh |
08/31/2021 Kevin Hsueh |
|
W38703
|
Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu CPU Not working |
10/11/2022 10:30 am | Void: VOID | Kevin Hsueh |
08/19/2021 Crystal Marasigan |
|
W38692
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis Troubleshoot various issues. |
08/25/2021 05:12 pm | Void: Void | Kevin Hsueh |
08/16/2021 Kevin Hsueh |
|
W38668
|
Service Contract Onsite |
Marianas Gas Corporation Selina Ashland Work Requested: by: Selina Ashland CCTV Fiber walkthrough |
08/04/2021 04:55 pm | Void: Selina Ashland called to cancel. | Kevin Hsueh |
08/03/2021 Kevin Hsueh |
|
W38605
|
Inhouse |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test |
07/07/2021 04:45 pm | Void: Test wo | Kevin Hsueh |
07/07/2021 Kevin Hsueh |
|
W38604
|
Inhouse |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Setup laptop |
07/08/2021 09:14 am | Void: Duplicate | Kevin Hsueh |
07/07/2021 Meryll Cruz |
|
W38569
|
Inhouse |
Dimension Systems, Inc. Kevin Hsueh Work Requested: by: Kevin Hsueh testing front desk tablet |
06/25/2021 01:24 pm | Void: Testing WebApp on Front Desk Tablet. | Kevin Hsueh |
06/24/2021 Kevin Hsueh |
|
W38501
|
Inhouse |
Taniguchi, Ruth, Makio Architects Lindy Swavely Work Requested: by: Lindy Swavely Troubleshoot desktop for Lindy and format SSD for Seth |
05/27/2021 08:59 am | Void: Wrong Customer. | DSI Tech |
05/26/2021 Jason Soliva |
|
W38492
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot server. No network access and email access reported. |
05/24/2021 04:38 pm | Void: Wrong Service Type | Kevin Hsueh |
05/24/2021 Kevin Hsueh |
|
W38472
|
Inhouse |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Troubleshoot laptop issues |
05/20/2021 04:18 pm | Void: Duplicate | Kevin Hsueh |
05/13/2021 Jason Soliva |
|
W38471
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot SonicWALL Junk Store. |
05/19/2021 10:17 am | Void: VOID | Kevin Hsueh |
05/13/2021 Kevin Hsueh |
|
W38420
Ref/PO#6798036765 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service ID: 6798036765 at Guam National Guard to decommission devices. |
08/05/2021 05:27 pm | Void: Ticket canceled | Kevin Hsueh |
04/27/2021 Kevin Hsueh |
|
W38419
|
Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Perform CMMC Level 1 checklist. |
03/31/2022 04:12 pm | Void: Duplicate. Taken care of on another work order. | Kevin Hsueh |
04/27/2021 Kevin Hsueh |
|
W38416
|
Onsite |
Department of Public Health & Social Services Ordilla Cruz Work Requested: by: Ordilla Cruz Deliver & setup 2 thermal scanners |
04/26/2021 01:49 pm | Void: Duplicate work order | Meryll Cruz |
04/26/2021 Meryll Cruz |
|
W38412
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Deliver and setup Lindy's workstation. |
04/30/2021 11:06 am | Void: Duplicate Work Order. | Kevin Hsueh |
04/22/2021 Kevin Hsueh |
|
W38410
|
Inhouse |
Napa Auto Parts Debbie Quenga Work Requested: by: Debbie Quenga Troubleshoot qty.2 dispensers |
05/03/2021 03:41 pm | Void: Duplicate. Work Order W38436 taken care of 5/3/2021. | DSI Tech |
04/21/2021 Jason Soliva |
|
W38386
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro Site visit for Agat location for Fiber/Network runs. |
04/13/2021 05:05 pm | Void: Voiding workorder. Presale task. | Kevin Hsueh |
04/13/2021 Kevin Hsueh |
|
W38367
|
Inhouse |
Dimension Systems, Inc. Jessica Limo Work Requested: by: Jessica Limo this is a test inhouse work order. |
04/07/2021 10:53 am | Void: For testing purposes only. | Jessica Limo |
04/07/2021 Jessica Limo |
|
W38352
|
Onsite |
Leed Electric & Plumbing Vivian Leed Work Requested: by: Vivian Leed Troubleshoot Thermal Scanner |
04/13/2021 04:14 pm | Void: Duplicate Work Order | Meryll Cruz |
04/05/2021 Kevin Hsueh |
|
W38304
Ref/PO#9319447995 |
Onsite |
Work Market Work Market Work Requested: by: Work Market Work Market Service 9319447995 at Army National Guard. |
04/01/2021 12:02 pm | Void: VOID | Kevin Hsueh |
03/16/2021 Kevin Hsueh |
|
W38289
|
Inhouse |
Commercial Tire Depot, LLC Christina Judicpa Work Requested: by: Christina Judicpa Sensor malfunctioning for dispenser. Not working. |
05/03/2021 03:40 pm | Void: Duplicate work order. W38371 done on 4/9/2021. | DSI Tech |
03/11/2021 Jason Soliva |
|
W38264
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: by: Nel Bangayan check network connection to server - especially for quickbooks access |
03/01/2021 02:46 pm | Void: GTA was able to assist customer | Chu Hsieh |
03/01/2021 Kylene Hsieh |
|
W38256
|
Inhouse |
Dimension Systems, Inc. Jessica Limo Work Requested: by: Jessica Limo testing |
02/24/2021 04:33 pm | Void: for testing purposes only. | Melissa Dimla |
02/24/2021 Jessica Limo |
|
W38235
|
Remote |
Unitek Environmental Jonathan Work Requested: by: Jonathan He cannot open any Microsoft Office programs from his laptop. What he mentions below: - The system prompted that he must update his system because he has an older version of Adobe Software. - Customer ran the update and rebooted his system. - After rebooting, his office programs do not work. POC Linda or Jonathan: 687-0400 or 565-3151 |
02/11/2021 11:39 am | Void: Issue resolved by customer no service need | Chu Hsieh |
02/11/2021 Kylene Hsieh |
|
W38233
|
Remote |
Unitek Environmental Conchita Iglopas Work Requested: by: Conchita Iglopas Conchita email bouncing back and having problems with her outgoing mail |
02/11/2021 08:59 am | Void: issue resolved | Chu Hsieh |
02/10/2021 Kylene Hsieh |
|
W38232
|
Service Contract Onsite |
University of Guam Jolene Pocaigue Work Requested: by: Jolene Pocaigue - deliver thermal scanner with tablet - 2nd floor of Calvo Fieldhouse Jolene - 735-2248 |
02/26/2021 01:14 pm | Void: Service was reassigned to Melissa. | Jason Soliva |
02/10/2021 Kylene Hsieh |
|
W38229
|
Onsite |
Guam Department of Education Annette Work Requested: by: Annette - replace thermal scanner dispenser Annette - 488-5475 |
02/10/2021 10:47 am | Void: Canceled replacement | Meryll Cruz |
02/10/2021 Kylene Hsieh |
|
W38175
|
Inhouse |
Bank of Guam Matthew Chargualaf Work Requested: by: Matthew Chargualaf Matt said still having the issue remoting into the tablet. This unit is from their Saipan Office. |
01/14/2021 10:28 am | Void: Elser has an open work order for this service. WO 38131. | Elser Edward |
01/14/2021 Jessica Limo |
|
W38146
|
Service Contract Onsite |
Dimension Systems, Inc. Kevin Hsueh Work Requested: by: Kevin Hsueh Test Work Order |
12/30/2020 01:07 pm | Void: Test work order. | Meryll Cruz |
12/30/2020 Kevin Hsueh |
|
W38144
|
Inhouse |
AXS Insurance Dee Knapp Work Requested: by: Dee Knapp Reprep Surface Pro |
01/14/2021 11:33 am | Void: Taken care of on another work order. | Kevin Hsueh |
12/29/2020 Kevin Hsueh |
|
W38086
|
Onsite |
AXS Insurance Orlene Arriola Work Requested: by: Orlene Arriola Setup new laptop |
12/30/2020 10:18 am | Void: Taken care of on another work order. | Kevin Hsueh |
12/02/2020 Kevin Hsueh |
|
W38081
|
Service Contract Remote |
Morrico Equipment Mary Rose Real Work Requested: by: Mary Rose Real Setup Mercel to connect to VPN |
12/22/2020 10:25 pm | Void: duplicate | Chu Hsieh |
12/01/2020 Chu Hsieh |
|
W38075
|
Onsite |
Obayashi Corporation Alicia Castro Work Requested: by: Alicia Castro Site Visit to document current network hardware and settings in preparation for Migration. |
12/30/2020 10:17 am | Void: Taken care of on another work order. | Kevin Hsueh |
11/25/2020 Kevin Hsueh |
|
W38040
|
Service Contract Inhouse |
UOG - Office of Administration & Finance James Hollyer Work Requested: by: James Hollyer - set up new thermal scanner |
11/17/2020 03:01 pm | Void: For voiding as thermal Scanner was setup by Kylene. | Jason Soliva |
11/11/2020 Kylene Hsieh |
|
W37971
|
Service Contract Onsite |
Napa Auto Parts Debbie Quenga Work Requested: by: Debbie Quenga deliver 3 thermal scanners: 1. NAPA Anigua 2. NAPA Paint & Safety 3. NAPA Hydraulics |
10/22/2020 03:58 pm | Void: wrong information | Elser Edward |
10/22/2020 Kylene Hsieh |
|
W37960
|
Onsite |
Guam Department of Education Michelle Camacho Work Requested: by: Michelle Camacho For PO# 20200736, Install Qty. 2 Mobile Promethean ActivPanels for Upi Elementary School. |
10/26/2020 08:09 am | Void: Installation Service was canceled on this day (10/22) due to missing shipment items. | Jason Soliva |
10/21/2020 Jason Soliva |
|
W37959
|
Onsite |
Guam Department of Education Michelle Camacho Work Requested: by: Michelle Camacho For PO# 20200736, Install Qty. 2 Mobile Promethean ActivPanels for Upi Elementary School. |
10/26/2020 04:05 pm | Void: Duplicate work order | Elser Edward |
10/21/2020 Elser Edward |
|
W37912
|
Service Contract Onsite |
UOG - Office of Administration & Finance James Hollyer Work Requested: by: James Hollyer 1. Field House - The external camera on the unit at the Field House does not work/turn on 2. School of Health - advising me to "re-test." |
10/27/2020 03:17 pm | Void: not showing up on the calendar | Kylene Hsieh |
10/07/2020 Kylene Hsieh |
|
W37889
|
Service Contract Onsite |
Department of Parks & Recreation Michelle Yamasta Work Requested: by: Michelle Yamasta deliver thermal scanner and 1 bottle of hand sanitizer refill |
10/16/2020 09:54 am | Void: Duplicate of WO 37897 | Elser Edward |
10/02/2020 Kylene Hsieh |
|
W37885
|
Service Contract Onsite |
AM Insurance Briana Muna Work Requested: by: Briana Muna refresher training on Promethean board |
10/02/2020 11:37 am | Void: reschedule | Jason Soliva |
10/01/2020 Kylene Hsieh |
|
W37862
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Check Workshop Network |
10/02/2020 01:22 pm | Void: Service canceled. | Kevin Hsueh |
09/29/2020 Kevin Hsueh |
|
W37836
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Check workshop network. Verify stability. |
09/24/2020 12:10 pm | Void: VOID | Kevin Hsueh |
09/23/2020 Kevin Hsueh |
|
W37825
|
Onsite |
GTA TeleGuam Tommy Blas Work Requested: by: Andrew Gayle Calibrate LG Videowall |
12/31/2020 09:45 am | Void: Void | Kevin Hsueh |
09/21/2020 Kevin Hsueh |
|
W37822
|
Service Contract Onsite |
Guam Memorial Hospital Authority Vivian Tedtaotao Work Requested: by: Vivian Tedtaotao deliver thermal scanner qyt:5 |
09/18/2020 11:57 am | Void: Duplicate work order created for this service. | Elser Edward |
09/18/2020 Kylene Hsieh |
|
W37807
|
Onsite |
Guam Behavioral Health and Wellness Center Charlene B. Cruz Work Requested: by: Charlene B. Cruz Relocate Promethean. |
09/16/2020 02:15 pm | Void: POC cancelled upon arrival. | Elser Edward |
09/16/2020 Elser Edward |
|
W37806
|
Onsite |
Guam Behavioral Health and Wellness Center Charlene B. Cruz Work Requested: by: Charlene B. Cruz Relocate Promethean Board from 3rd Floor to 2nd Floor |
09/16/2020 02:13 pm | Void: Reschedule needed. GBHWC is closed due to positive case reported in building. | Jason Soliva |
09/16/2020 Jason Soliva |
|
W37746
|
Service Contract Onsite |
UOG - Office of Administration & Finance James Hollyer Work Requested: by: James Hollyer - deliver to Office of Information & Technology |
08/26/2020 12:37 pm | Void: wrong hours | Elser Edward |
08/26/2020 Kylene Hsieh |
|
W37735
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen - trouble shoot access point |
08/21/2020 09:06 am | Void: Will reschedule after lockdown. | Kevin Hsueh |
08/20/2020 Kylene Hsieh |
|
W37733
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Task: Check OP 7 Laptop and Workstation issues. |
08/21/2020 09:07 am | Void: will reschedule after lockdown | Kevin Hsueh |
08/20/2020 Kylene Hsieh |
|
W37732
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo 2. Install Sage 100 and eTakeoff on conference room workstation if not already installed. 3. Setup my laptop to access server from home (just in case). Please get Corey’s approval for this. |
08/21/2020 09:06 am | Void: will reschedule after lockdown | Kevin Hsueh |
08/20/2020 Kylene Hsieh |
|
W37716
|
Onsite |
AM Insurance Ann Marie Muna Work Requested: by: Ann Marie Muna trouble shoot panel - zoom |
08/14/2020 09:28 am | Void: customer cancelled | Jason Soliva |
08/14/2020 Kylene Hsieh |
|
W37712
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen work with GTA to resolve internet dropping issues |
08/19/2020 09:14 am | Void: Duplicate | Kevin Hsueh |
08/13/2020 Kevin Hsueh |
|
W37706
|
Service Contract Onsite |
Marianas Gas Corporation Arianne Tala Work Requested: by: Arianne Tala Agat location - unable to open their files at the store. |
08/10/2020 03:21 pm | Void: cancel service | Kevin Hsueh |
08/10/2020 Kylene Hsieh |
|
W37704
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Register staff finger print on biometric timeclock |
08/10/2020 08:44 am | Void: Cancelled. | Kevin Hsueh |
08/10/2020 Kevin Hsueh |
|
W37696
|
Onsite |
Our Lady of Peace Work Requested: Deliver and Install Thermal Scanner Kiosk |
08/05/2020 05:21 pm | Void: Voided due to work order programming errors appearing regarding contact, charge code. Unable to change or correct information. | Jason Soliva |
08/05/2020 Jason Soliva |
|
W37685
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Troubleshoot internet access |
08/05/2020 04:18 pm | Void: Duplicate | Kevin Hsueh |
08/03/2020 Kevin Hsueh |
|
W37684
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Dentrix access |
08/24/2020 11:42 am | Void: Void | Kevin Hsueh |
08/03/2020 Kevin Hsueh |
|
W37673
|
Service Contract Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Troubleshoot various issues. |
07/28/2020 10:49 am | Void: not showing up on calendar | Kevin Hsueh |
07/28/2020 Kylene Hsieh |
|
W37668
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro troubleshoot FAS data help desk |
08/24/2020 11:50 am | Void: not showing up on outlook | Kevin Hsueh |
07/27/2020 Kylene Hsieh |
|
W37661
|
Onsite |
Dooley, Roberts, Fowler & Visosky, LLP Sophia Sanchez Work Requested: by: Sophia Sanchez install antivirus |
07/23/2020 04:35 pm | Void: wrong name | Elser Edward |
07/23/2020 Kylene Hsieh |
|
W37657
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista Deliver and install switch at ARFF and Terminal. |
08/24/2020 11:42 am | Void: Void. Taken care of on another work order. | Elser Edward |
07/22/2020 Elser Edward |
|
W37655
|
Onsite |
Unitek Environmental Gary Hendrix Work Requested: by: Gary Hendrix - troubleshoot outlook - it frequently freezes and gives me “Not Responding” |
07/24/2020 03:07 pm | Void: Took care of on W37659 by Elser | Kevin Hsueh |
07/22/2020 Kylene Hsieh |
|
W37652
|
Service Contract Onsite |
Guam Shipyard Glenda Work Requested: by: Cynthia Pizarro Tasks: Troubleshoot Guam marine file. Deliver and setup workstation for Glenda. |
08/24/2020 11:43 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
07/22/2020 Kylene Hsieh |
|
W37649
|
Project Onsite |
Alpha Insurers Joseph Hsiao Work Requested: by: Joseph Hsiao 3cx |
08/24/2020 11:43 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
07/20/2020 Kylene Hsieh |
|
W37647
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Seth and Tim reporting issues accessing Outlook Web Access from external. |
08/06/2020 11:14 am | Void: Replaced with W37648 | Chu Hsieh |
07/20/2020 Chu Hsieh |
|
W37641
|
Service Contract Onsite |
Guam Shipyard Vanese Sanchez Work Requested: by: Vanese Sanchez GSY AGAT – no internet, phone, e-mail connectivity |
08/24/2020 11:44 am | Void: Void. service canceled by GSY. | Kevin Hsueh |
07/20/2020 Kylene Hsieh |
|
W37636
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Troubleshoot network connection |
07/17/2020 12:58 pm | Void: Service canceled. | Kevin Hsueh |
07/17/2020 Kevin Hsueh |
|
W37631
|
Onsite |
AXS Insurance Orlene Arriola Work Requested: by: Orlene Arriola Troubleshoot Orlenes email issues |
08/24/2020 11:44 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
07/16/2020 Kylene Hsieh |
|
W37627
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell check the cable path for moving the base station for the Guam Urology Phones From the server Rome to within their clinic |
08/24/2020 11:45 am | Void: Void. | Kevin Hsueh |
07/13/2020 Kylene Hsieh |
|
W37622
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro GSY Agat location-Replace Dan Mata’s CPU. MGC Agat location-Install new CPU at the Store Counter |
07/10/2020 11:44 am | Void: double entry | Kevin Hsueh |
07/10/2020 Kylene Hsieh |
|
W37621
|
Onsite |
McDonald Law Office LLC Cristie Graniel Work Requested: by: Cristie Graniel issues we are having with our Mircosoft account - user cannot access microsoft 365 with email account given |
10/27/2020 04:48 pm | Void: not required | Chu Hsieh |
07/10/2020 Kylene Hsieh |
|
W37620
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Task: Setup Allie’s laptop. |
08/24/2020 11:45 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
07/10/2020 Kylene Hsieh |
|
W37602
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro install antivirus (Agat office) |
08/25/2020 09:09 am | Void: Void | Elser Edward |
07/06/2020 Kylene Hsieh |
|
W37595
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: by: Michelle Bordallo Record: Holiday *Thank you for calling Morrico Equipment & Trashco Guam, our office is closed today in observance of the holiday, if you know your party's extension u may dial it at anytime. â— For Sales press- 1 â— For Svc press- 2 â— For Parts press- 3 â— For Trashco & Diesel press- 4 â— For Finance press- 5 Or remain on the line to leave us a message. Daily operation * Thank you for calling Morrico Equipment & Trashco Guam, If you know your party's extension you may dial it at anytime or press 0 for the operator. â— For Sales press- 1 â— For Svc press- 2 â— For Parts press- 3 â— For Trashco & Diesel press- 4 â— For Finance press- 5 Or remain on the line to leave us a message. Service line * Welcome to the Morrico equipment service line, to leave a message press 1, to speak to someone press 2. â— For Genette press- 1 â— For Jean press- 2 â— For Francis press- 3 â— For Abi press- 4 â— For Alma press- 5 â— For Parts press- 6 For the operator press 0 or press 9 to go back to the main menu. Daily after 5, Saturdays after 12 p.m., Sundays * Thank you for calling Morrico Equipment & Trashco Guam, our office is now closed. If you know your party's extension u may dial it at anytime. â— For Sales press- 1 â— For Svc press- 2 â— For Parts press- 3 â— For Trashco & Diesel press- 4 â— For Finance press- 5 Or remain on the line to leave us a message. |
08/24/2020 11:46 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
07/02/2020 Kylene Hsieh |
|
W37591
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro preparation of 4 new desk top to replace 4 existing old ones. (2) for GSY and (2) for MGC |
07/22/2020 04:10 pm | Void: Duplicate work order | Kevin Hsueh |
07/01/2020 Kylene Hsieh |
|
W37580
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen Task: troubleshoot workshop tech laptop |
06/29/2020 05:18 pm | Void: not entered into calendar | Kylene Hsieh |
06/26/2020 Kylene Hsieh |
|
W37574
|
Onsite |
LSG Service Guam, Inc. Jesse Rivo Work Requested: by: Jesse Rivo - site visit |
06/25/2020 12:38 pm | Void: double entry |
Chu Hsieh Kevin Hsueh |
06/25/2020 |
|
W37573
|
Onsite |
LSG Service Guam, Inc. Jesse Rivo Work Requested: by: Jesse Rivo - site visit |
08/24/2020 11:47 am | Void: Void. Taken care of on another work order. |
Chu Hsieh Kevin Hsueh |
06/25/2020 Kylene Hsieh |
|
W37572
|
Service Contract Onsite |
Marianas Gas Corporation Ma. Rodelia Estampador Work Requested: by: Ma. Rodelia Estampador - download and perform the install - Download the update from our website: http://www.prosystems.com/support-updates/fixed-assets-updates/ . Make sure everyone is out of the program . Click on the downloaded file to start the install. Enter the password CMI2020 . On the next screen the install location will be at the bottom screen. The default install location is c:\cmitswin . Our records show you have the single user version but the program could be loaded on multiple computers. Repeat the install on all computers that need the program. If you have any problems or questions call me at the office or send an email to either my email or support@prosystems.com. |
08/24/2020 11:47 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
06/25/2020 Kylene Hsieh |
|
W37567
|
Onsite |
Unitek Environmental Savanna Frias Work Requested: by: Savanna Frias - Remote Access for Anna Clark, Princes Ayuyu & Jasmine Rosales. - Gary Hendrix his emails from yesterday, 6/22/2020 don’t show up unless he searches for the subject. |
06/24/2020 09:39 am | Void: Need SonicWALL SSL VPN Licenses to setup VPN. | Kevin Hsueh |
06/23/2020 Kylene Hsieh |
|
W37564
|
Service Contract Onsite |
Guam Surgicenter Carolyn Mafnas Work Requested: by: Carolyn Mafnas deliver and install BackUPS (qty 3) |
06/23/2020 09:44 am | Void: - carolyn wants WO to be addressed to IMSB | Elser Edward |
06/22/2020 Kylene Hsieh |
|
W37557
|
Project Onsite |
Alpha Insurers Jeffrey Hsiao Work Requested: by: Jeffrey Hsiao Record 3CX AA Greetings |
08/24/2020 11:47 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
06/22/2020 Kevin Hsueh |
|
W37552
|
Project Onsite |
Alpha Insurers Joseph Hsiao Work Requested: by: Joseph Hsiao - Record 3CX AA messages |
08/24/2020 11:48 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
06/18/2020 Kylene Hsieh |
|
W37547
|
Onsite |
GTA TeleGuam Tommy Blas Work Requested: by: Andrew Gayle - troubleshoot existing video wall see Tommy Blas |
06/18/2020 10:54 am | Void: No work performed. Customer does not want to remove the lcd screen from the mount as to reduce risk of damaging the screens. They had to replaced 4 lcd screen on last attempt maintain system. Will discuss with Andrew on possible alternative. | Chu Hsieh |
06/17/2020 Kylene Hsieh |
|
W37543
|
Inhouse |
Dimension Systems, Inc. Jessica Limo Work Requested: by: Jessica Limo to take a look at the computer for the front IWB, it was showing issue with the fan. They also need to check the UPS |
08/24/2020 11:52 am | Void: Void. System replaced with new Dell workstation. |
Kevin Hsueh Elser Edward |
06/17/2020 Kylene Hsieh |
|
W37539
|
Onsite |
GTA TeleGuam Tommy Blas Work Requested: by: Andrew Gayle - Landmark location video wall |
06/17/2020 01:49 pm | Void: not showing on calendar | Chu Hsieh |
06/16/2020 Kylene Hsieh |
|
W37537
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen - upgrade John Shen's laptop to Windows 10 |
06/25/2020 12:16 pm | Void: - not showing up on calendar | Kylene Hsieh |
06/16/2020 Kylene Hsieh |
|
W37534
|
Service Contract Onsite |
Morrico Equipment Paul Kirkland Work Requested: by: Paul Kirkland delete the Tech database on the laptop and have the system recreate an empty one POC: Pamela McGaffin - Attached are the instructions to delete the database. If you have any issues, please email or text me at 713-805-3944. |
06/18/2020 04:04 pm | Void: Paul Kirkland canceled service request. | Kevin Hsueh |
06/15/2020 Kylene Hsieh |
|
W37532
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: by: Chona Cabedo setup Mark’s new printer to scan to email - Francisco from IBSS need the IP address. |
06/15/2020 04:57 pm | Void: not showing up on service request calendar | Kevin Hsueh |
06/15/2020 Kylene Hsieh |
|
W37525
|
Onsite |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh test |
06/12/2020 05:16 pm | Void: test | Kevin Hsueh |
06/12/2020 Kevin Hsueh |
|
W37524
|
Onsite |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test Work Order |
06/12/2020 05:17 pm | Void: Test WOrk order | Kevin Hsueh |
06/12/2020 Jessica Limo |
|
W37515
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro - troubleshoot Peachtree on server |
06/12/2020 10:20 am | Void: Peachtree support is closed. moving service to Tuesday at 730am | Kevin Hsueh |
06/11/2020 Kylene Hsieh |
|
W37506
|
Service Contract Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: by: Odilia Bautista - move promethean panel from KHLG office to airport board room - Chu assist with network, securing computer network - Jason provide basic training/demo to airport IT please see Kent further information |
06/12/2020 01:56 pm | Void: - meeting rescheduled |
Chu Hsieh Jason Soliva |
06/10/2020 Kylene Hsieh |
|
W37505
|
Remote |
Cruz Benefits Aileen Cruz Work Requested: by: Aileen Cruz issue with our phones only ringing once and going straight to voicemail |
08/24/2020 11:48 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
06/10/2020 Kylene Hsieh |
|
W37502
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: by: Steve Huhne setup new IP phones |
08/24/2020 11:48 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
06/10/2020 Kylene Hsieh |
|
W37501
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua create email and log in for Dominic Borja- Warehouse Supervisor |
06/15/2020 11:25 am | Void: duplicate wo | Chu Hsieh |
06/10/2020 Kylene Hsieh |
|
W37500
|
Service Contract Onsite |
Guam Shipyard Cynthia Pizarro Work Requested: by: Cynthia Pizarro installation of the update on software Peachtree |
08/24/2020 11:49 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
06/09/2020 Kylene Hsieh |
|
W37497
|
Service Contract Onsite |
Guam Memorial Park Maria Peredo Work Requested: by: Maria Peredo GMP’s software license allows a maximum of 10 sessions, work stations etc to be running the program at the same time. Depending on the operation system when a user of the program does not logout all the way and shuts their work station down the program task will remain in memory and counting as one of the 10 simultaneous sessions. You can have just one person who shuts down without getting totally out of the program and after while you have used up the 10. With everyone exited out of the program Kevin should do a ctrl alt del look at the tasks in memory and the kill any CSII (acuthin) program task remaining in memory. Rebooting the server may clear memory but I am not sure. |
06/09/2020 09:27 am | Void: - customer would like to hold off on services | Kevin Hsueh |
06/08/2020 Kylene Hsieh |
|
W37494
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: by: Rene Molinos troubleshoot tech laptops |
06/10/2020 08:37 am | Void: EBS Tech (Pamela) is still troubleshooting tech laptop syncing issues. DSI to assist once EBS has figured out the issue. | Kevin Hsueh |
06/08/2020 Kylene Hsieh |
|
W37492
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot TakeOff Program Issues. |
06/10/2020 08:47 am | Void: No confirmation of schedule received from JMC. Will schedule a separate service once they confirm the date and time. | Kevin Hsueh |
06/08/2020 Kevin Hsueh |
|
W37478
|
Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Carbonite last backup was on May 30 |
06/05/2020 06:32 pm | Chu Hsieh |
06/04/2020 Chu Hsieh |
|
|
W37476
|
Onsite |
Prestige Automobiles Jennifer Shen Work Requested: by: Jennifer Shen setup wireless router for Workshop |
06/04/2020 10:42 am | Void: router not procurred yet by Prestige Auto | Kevin Hsueh |
06/04/2020 Kevin Hsueh |
|
W37469
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test |
06/03/2020 12:40 am | Void: Testing only | Pam Castilla |
06/03/2020 Pam Castilla |
|
W37468
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test Entry. WebApp update to live server |
06/03/2020 12:36 am | Void: Test | Unassigned |
06/02/2020 Pam Castilla |
|
W37467
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: by: Chu Hsieh Test Entry. WebApp update to live server |
06/02/2020 11:17 pm | Void: Test Entry | Unassigned |
06/02/2020 Pam Castilla |
|
W37453
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Install update |
08/24/2020 11:49 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
05/27/2020 Jessica Limo |
|
W37448
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot various workstations and laptops. |
05/26/2020 05:30 pm | Void: Duplicate. Elser took care of service on W37449 | Kevin Hsueh |
05/26/2020 Kevin Hsueh |
|
W37435
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Test Work Order |
05/20/2020 03:16 pm | Void: VOID: TEST WORK ORDER. | Kevin Hsueh |
05/20/2020 Kevin Hsueh |
|
W37430
|
Onsite |
Trinity Pacific Loss Adjusters Keith Yoo Work Requested: Meeting with Trinity Pacific and Guam Auto Spot |
05/20/2020 11:01 am | Void: Guam Auto Spot canceled. Keith Yoo to provide a new meeting date. | Kevin Hsueh |
05/20/2020 Kevin Hsueh |
|
W37413
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Genette unable to open excel and word files |
05/14/2020 12:23 pm | Void: Duplicate | Chu Hsieh |
05/14/2020 Chu Hsieh |
|
W37381
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Upgrade Computers. |
05/08/2020 02:21 pm | Void: Incorrect use of work order. Create 3 separate work orders for each day. | Elser Edward |
05/04/2020 Elser Edward |
|
W37369
|
Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Install and configure Peplink load balancer, SonicWall firewall, and 10Gb switch on to DSI server rack |
04/23/2020 04:27 pm | Void: error | DSI Tech |
04/23/2020 DSI Tech |
|
W37315
|
Project Onsite |
Governor's Office Lucia Perez Work Requested: Deliver Promethean Panel and Mobile Stand. |
03/23/2020 10:42 am | Kevin Hsueh |
03/20/2020 Kevin Hsueh |
|
|
W37314
|
Project Onsite |
Governor's Office Lucia Perez Work Requested: Setup Promethean Mobile ActivPanel and equipment. Provide basic training |
03/23/2020 10:41 am | Jason Soliva |
03/20/2020 Jason Soliva |
|
|
W37297
|
Onsite |
McDonald Law Office LLC Cristie Graniel Work Requested: Setup new email account |
03/16/2020 09:09 am | Void: McDonald Law Office is Closed today. | Kevin Hsueh |
03/16/2020 Kevin Hsueh |
|
W37293
|
Inhouse |
Unitek Environmental Gary Hendrix Work Requested: Troubleshoot C DRIVE SSD. Only one running, blue screen issue. |
08/24/2020 11:49 am | Void: Void. Taken care of on another work order. | Kevin Hsueh |
03/11/2020 Jason Soliva |
|
W37289
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Check Server |
04/02/2020 09:06 am | Void: wow, awesome article post.Really looking forward to read more. Awesome. | Kevin Hsueh |
03/09/2020 Kevin Hsueh |
|
W37287
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: MGC: Troubleshoot MS Office issue. GSY: Setup laptop on GSY domain. |
04/10/2020 03:48 pm | Void: Duplicate Work Order. | Elser Edward |
03/09/2020 Kevin Hsueh |
|
W37275
|
Service Contract Remote |
Office of Public Accountability Clariza Mae Roque Work Requested: Generate and send February Monthly Report |
03/04/2020 09:26 am | Kevin Hsueh |
03/03/2020 Kevin Hsueh |
|
|
W37273
|
Service Contract Onsite |
Royal Orchid Guam Ronald Su Work Requested: Troubleshoot Mr. Su's Outlook Issue. |
04/10/2020 03:44 pm | Void: Rescheduled and taken care of on a separate work order. | Kevin Hsueh |
03/02/2020 Kevin Hsueh |
|
W37270
|
Project Onsite |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Chanel DC Decommission |
04/10/2020 03:47 pm | Void: Duplicate Work Order. | Kevin Hsueh |
02/28/2020 Kevin Hsueh |
|
W37265
|
Onsite |
Domino's Pizza of Guam Steve Huhne Work Requested: check IP Phone issues |
04/10/2020 03:43 pm | Void: Duplicate Work Order. | Kevin Hsueh |
02/27/2020 Kevin Hsueh |
|
W37261
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: 3CX Refresher Training. |
02/26/2020 04:14 pm | Void: Training Cancelled. | Kevin Hsueh |
02/26/2020 Kevin Hsueh |
|
W37259
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: Configure email mail flow settings |
04/07/2020 10:31 am | Void: Wow, great blog.Really looking forward to read more. Fantastic. | Kevin Hsueh |
02/26/2020 Kevin Hsueh |
|
W37256
|
Remote |
ASC Trust LLC Ron Cruz Work Requested: Add additional accepted list 209.87.119.40 and 41. And add new keys to 192.249.125.30 |
02/24/2020 05:06 pm | Void: duplicate | Chu Hsieh |
02/24/2020 Chu Hsieh |
|
W37200
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: Troubleshoot Timeslips on Todds workstation |
01/29/2020 10:37 am | Void: Void. Issue was resolved by restarting Pc | Kevin Hsueh |
01/29/2020 Kevin Hsueh |
|
W37190
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: troubleshoot 3cx client |
04/10/2020 03:45 pm | Void: Duplicate Work Order. | Kevin Hsueh |
01/27/2020 Kevin Hsueh |
|
W37179
Ref/PO#9293540014 |
Onsite |
Work Market Work Market Work Requested: Work Market Service# 9293540014 at Guam Army National Guard. |
04/10/2020 03:43 pm | Void: Duplicate Work Order. | Kevin Hsueh |
01/21/2020 Kevin Hsueh |
|
W37178
|
Service Contract Onsite |
Royal Orchid Guam Justin Samonte Work Requested: Setup AP |
04/10/2020 03:42 pm | Void: Duplicate Work Order. | Kevin Hsueh |
01/21/2020 Kevin Hsueh |
|
W37156
|
Onsite |
Office of Public Accountability Christian Rivera Work Requested: Troubleshoot workstation issues |
01/13/2020 11:06 am | Void: Duplicate WO | Kevin Hsueh |
01/10/2020 Kevin Hsueh |
|
W37145
|
Onsite |
Hilton Grand Vacations Company Sho Hammond Work Requested: Install second maglock. |
04/10/2020 03:46 pm | Void: Taken care of on a separate work order. | Kevin Hsueh |
01/07/2020 Kevin Hsueh |
|
W37111
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: Deliver and setup tech laptop. |
01/17/2020 03:11 pm | Void: Void | Kevin Hsueh |
12/11/2019 Kevin Hsueh |
|
W37079
|
Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: Troubleshoot various issues |
11/27/2019 09:08 am | Void: Brooks Concepcion Law Office closed due to COR 2 | Kevin Hsueh |
11/27/2019 Kevin Hsueh |
|
W37075
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Troubleshoot OP 7 Workstation. |
11/26/2019 10:03 am | Void: VOID. Will be done as inhouse service . linda to drop off workstation | Kevin Hsueh |
11/25/2019 Kevin Hsueh |
|
W37071
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: Test Only. Testing Work Order Email Function |
11/22/2019 03:34 pm | Void: Testing only. | Pam Castilla |
11/22/2019 Pam Castilla |
|
W37066
|
Inhouse |
Sanchez, Simon Simon Sanchez Work Requested: Laptop part to be installed and tested |
11/21/2019 10:15 am | Void: Work performed on W37067 | Kevin Hsueh |
11/21/2019 Jason Soliva |
|
W37061
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: This is a tet |
11/21/2019 04:46 pm | Void: Test Entry | Pam Castilla |
11/20/2019 Pam Castilla |
|
W37058
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: Troubleshoot network printer at Cinnabon Office. |
11/20/2019 01:06 pm | Void: Roxanne advised issue resolved | Kevin Hsueh |
11/20/2019 Kevin Hsueh |
|
W36973
|
Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Backup data on BJ's laptop. Reprep with Windows 10 Pro. |
04/10/2020 03:41 pm | Void: Duplicate Work Order. | Kevin Hsueh |
10/28/2019 Kevin Hsueh |
|
W36928
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: Issue with TimeQPlus |
10/15/2019 06:29 pm | Void: service taken cared by kevin | Chu Hsieh |
10/15/2019 Chu Hsieh |
|
W36878
|
Inhouse |
Limo, Melva Melva Limo Work Requested: Laptop does not power up. |
01/22/2020 05:37 pm | Void: void per chu | Chu Hsieh |
09/26/2019 Jessica Limo |
|
W36847
|
Service Contract Onsite |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Setup new IP phone replacement for Rose and setup a new for John. |
09/16/2019 05:34 pm | Void: Kevin will be taking care of it Tuesday afternoon | Chu Hsieh |
09/16/2019 Chu Hsieh |
|
W36837
|
Service Contract Inhouse |
Marianas Gas Corporation Selina Ashland Work Requested: Installation of Cable Connector Drive for Asus Laptop |
09/12/2019 02:13 pm | Void: duplicate work order | Chu Hsieh |
09/12/2019 Jennifer Borja |
|
W36794
|
Onsite |
Office of the Attorney General Peter Leon Guerrero Work Requested: Troubleshoot various 3CX issues |
08/26/2019 09:10 am | Void: POC (William Zayas) not available today. will reschedule service. | Kevin Hsueh |
08/26/2019 Kevin Hsueh |
|
W36731
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Troubleshoot Printer. |
07/31/2019 01:52 pm | Void: Void. Work order needs to be billed to st lucys. new work order will be taken | Kevin Hsueh |
07/31/2019 Kevin Hsueh |
|
W36717
|
Service Contract Onsite |
Marianas Gas Corporation Selina Ashland Work Requested: Selina unable to open Outlook365 |
07/29/2019 12:17 pm | Void: Duplicate | Chu Hsieh |
07/29/2019 Chu Hsieh |
|
W36714
|
Project Inhouse |
KHLG & Associates, Inc. Odilia Bautista Work Requested: End user training for Promethean Activ Board |
08/05/2019 09:48 am | Void: Duplicate entry | Melissa Dimla |
07/25/2019 Melissa Dimla |
|
W36696
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: Add Naiyomi Perez to Charters Email Group. |
07/18/2019 10:22 am | Void: Duplicate Work Order. | Kevin Hsueh |
07/18/2019 Kevin Hsueh |
|
W36683
|
Onsite |
Future Smiles Orthodontics Audrey Crisosotomo Work Requested: Run new network line. |
08/30/2019 03:47 pm | Void: Void. Service to be scheduled in end of September. | Kevin Hsueh |
07/11/2019 Kevin Hsueh |
|
W36665
|
Service Contract Remote |
Morrico Equipment Michelle Bordallo Work Requested: Michelle reported EBS-SQL server backup failed. |
07/02/2019 11:47 am | Void: multipe check in unable to check out | Chu Hsieh |
07/02/2019 Chu Hsieh |
|
W36648
Ref/PO#4255385 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4255385 at FHB Maite. |
06/27/2019 11:06 am | Void: POC, Chit, called prior to starting service to advise she does not have the front cover part for this service. emailed barrister to set new ETA | Kevin Hsueh |
06/27/2019 Kevin Hsueh |
|
W36644
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Various issues request by Rene |
06/26/2019 04:05 pm | Void: Incorrect arrived time | Chu Hsieh |
06/26/2019 Chu Hsieh |
|
W36638
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4252801 at United Airlines. |
06/25/2019 04:34 pm | Void: Duplicate | Kevin Hsueh |
06/25/2019 Kevin Hsueh |
|
W36628
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: Perform cable management at all cubicle desks. |
06/21/2019 09:08 am | Void: service to be rescheduled to next week | Kevin Hsueh |
06/21/2019 Kevin Hsueh |
|
W36625
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot IP Phones |
06/20/2019 11:30 am | Void: duplicate | Kevin Hsueh |
06/20/2019 Kevin Hsueh |
|
W36622
|
Inhouse |
IP&E Holdings, LLC. (dba: IP&E Guam) Work Requested: To wipe down and clean debris from UPS System |
07/08/2019 05:45 pm | Void: Customer took back UPS. No work performed | Chu Hsieh |
06/19/2019 Jennifer Borja |
|
W36619
|
Inhouse |
Dimension Systems, Inc. Chu Hsieh Work Requested: This is just a test. Testing Email Notification when WO is TBS |
06/19/2019 11:22 am | Void: Testing email notification for TBS. Email test success. | Pam Castilla |
06/19/2019 Pam Castilla |
|
W36610
|
Onsite |
KHLG & Associates, Inc. Odilia Bautista Work Requested: Setup dropbox on ipad and laptop |
06/17/2019 11:04 am | Void: Incorrect arrival time unable to change | Chu Hsieh |
06/17/2019 Chu Hsieh |
|
W36603
|
Service Contract Onsite |
Morrico Equipment Rene Molinos Work Requested: Online conference call with EBS |
06/20/2019 05:49 pm | Void: cancelled conference call | Chu Hsieh |
06/13/2019 Chu Hsieh |
|
W36560
|
Service Contract Onsite |
Marianas Gas Corporation Selina Ashland Work Requested: Exchange not working |
06/03/2019 02:50 pm | Void: Error | Chu Hsieh |
06/03/2019 Chu Hsieh |
|
W36542
|
Service Contract Onsite |
Morrico Equipment Michelle Bordallo Work Requested: Replace Rolands PC |
05/29/2019 01:11 pm | Void: Duplicate | Chu Hsieh |
05/29/2019 Chu Hsieh |
|
W36514
|
Service Contract Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: In-house service requested for these items. |
08/08/2019 10:17 am | Void: Void | Kevin Hsueh |
05/17/2019 Jennifer Borja |
|
W36441
Ref/PO#4229709 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4229709 at GRMC Tata to install SPS-Node Module 7400 No HBA on HP 3PAR StoreServ 7400 4-node Storage Base. |
05/03/2019 05:24 pm | Void: Duplicate work order. | Kevin Hsueh |
04/24/2019 Kevin Hsueh |
|
W36434
|
Service Contract Inhouse |
Guam Shipyard Dan Mata Work Requested: Desktop does not power on |
04/10/2020 03:45 pm | Void: Duplicate Work Order. | Kevin Hsueh |
04/22/2019 Jason Soliva |
|
W36422
|
Service Contract Onsite |
Roberts, Fowler & Visosky Tim Roberts Work Requested: Troubleshoot WiFi Issues at Tim Roberts' Residence. |
04/16/2019 03:44 pm | Void: Tim Roberts called to reschedule service to later this week. he is not available today. | Kevin Hsueh |
04/16/2019 Kevin Hsueh |
|
W36415
|
Project Onsite |
MQC System Tech Corporation Precel Duquesa Work Requested: Initial kick off meeting |
05/15/2019 11:14 am | Void: Per Jessica void and just create a new one. | Melissa Dimla |
04/15/2019 Melissa Dimla |
|
W36397
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Reprep Dell Precision Workstation |
05/10/2019 05:10 pm | Void: Duplicate work order | Kevin Hsueh |
04/10/2019 Kevin Hsueh |
|
W36383
|
Onsite |
KHLG & Associates, Inc. Stephen Testa Work Requested: No internet after GTA upgrade |
04/04/2019 05:07 pm | Void: duplicate | Chu Hsieh |
04/04/2019 Chu Hsieh |
|
W36371
Ref/PO#4215677 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister WO 4215677. Customer USPS. Replace 450gb HDD with 600GB HDD. On HP Proliant ML350 (s/n: USE542YJSK) |
04/02/2019 11:54 am | Void: duplicate | Chu Hsieh |
04/02/2019 Chu Hsieh |
|
W36366
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Test WO |
04/01/2019 05:00 pm | Void: VOID TEST WORK ORDER. | Kevin Hsueh |
04/01/2019 Kevin Hsueh |
|
W36339
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Weekly meeting on new server room |
03/25/2019 03:13 pm | Void: duplicate | Chu Hsieh |
03/25/2019 Chu Hsieh |
|
W36330
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: Setup email on tablet |
03/21/2019 04:36 pm | Void: Void. Work Order completed. Reference WO# 36328 | Kevin Hsueh |
03/21/2019 Jason Soliva |
|
W36323
|
Inhouse |
Dimension Systems, Inc. Chu Hsieh Work Requested: Testing. |
03/20/2019 01:26 pm | Void: testing | Pam Castilla |
03/20/2019 Pam Castilla |
|
W36301
|
Service Contract Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: Troubleshoot treatware app |
03/15/2019 12:05 pm | Void: Issue resolved by treatware support | Kevin Hsueh |
03/15/2019 Kevin Hsueh |
|
W36265
Ref/PO#4201747 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4201747 at USPS to install SPS-Batt |
04/11/2019 04:55 pm | Void: Duplicate WO | Kevin Hsueh |
03/06/2019 Kevin Hsueh |
|
W36250
Ref/PO#4196415 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4196415 at GRMC to install HDD on HP server. |
03/01/2019 02:21 pm | Void: Barrister Service ETA moved to Tuesday (3/5) | Kevin Hsueh |
03/01/2019 Kevin Hsueh |
|
W36235
Ref/PO#6019897 |
Onsite |
Field Nation Onsite Technology Work Requested: Field Nation Service# 6019897 POS Upgrade Site Survey at Tommy Hilfiger #0217 |
02/25/2019 02:56 pm | Void: Duplicate Work Order | Earl James Flores |
02/25/2019 Earl James Flores |
|
W36227
Ref/PO#4197290 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4197290 to install HP 3PAR StoreServ 7400 4-node Storage Base at GRMC tata. |
03/13/2019 02:31 pm | Void: No work done. | Earl James Flores |
02/21/2019 Earl James Flores |
|
W36220
|
Onsite |
Barrister Barrister Barrister Work Requested: Pick up SPS-PCA SYSTEM I/O BL660C GEN 9 & SPS-CHASSIS RKMT 1U SCSI USB SAS at JL BAKER |
02/20/2019 02:41 pm | Void: Incorrect work order. Approved by Kevin Hsueh. | Earl James Flores |
02/20/2019 Earl James Flores |
|
W36190
|
Service Contract Inhouse |
Marianas Gas Corporation Cynthia Pizarro Work Requested: Setup HP Pavilion Computer for Marianas Gas Corporation |
03/13/2019 02:30 pm | Void: No work done on this work order. | Earl James Flores |
02/11/2019 Earl James Flores |
|
W36186
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: Testing Email Functions. |
02/07/2019 01:14 pm | Void: Testing out email function. | Pam Castilla |
02/07/2019 Pam Castilla |
|
W36127
|
Inhouse |
Marks, Robert Robert Marks Work Requested: Recover data from Hardrive |
01/17/2019 03:17 pm | Void: Duplicated Work Order when submit button was pressed twice. | Chu Hsieh |
01/17/2019 Jason Soliva |
|
W36099
|
Service Contract Inhouse |
Morrico Equipment Rene Molinos Work Requested: See kevin |
01/09/2019 04:06 pm | Void: Service will be done on another work order, per Kevin. | Kevin Hsueh |
01/09/2019 Jessica Limo |
|
W36080
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Install Immigrant Pro Update. |
01/04/2019 05:18 pm | Void: Duplicate work order for W36069 | Kevin Hsueh |
01/04/2019 Kevin Hsueh |
|
W36073
|
Inhouse |
Unitek Environmental Michelle Hendrix Work Requested: System will just shut down. Possible malware. Takes long to boot up. |
01/03/2019 08:56 am | Void: Duplicate WO was created. Please refer to WO 36074 | Kevin Hsueh |
01/03/2019 Jessica Limo |
|
W36072
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: Troubleshoot wireless AP connectivity issues. |
01/03/2019 03:31 pm | Void: VOID | Kevin Hsueh |
01/02/2019 Kevin Hsueh |
|
W36044
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister #415954 |
12/18/2018 09:52 am | Void: Lou Sanchez informed printer not received yet. | Earl James Flores |
12/18/2018 Earl James Flores |
|
W36024
|
Project Onsite |
Hilton Grand Vacations Company Yukiko Takaishi Work Requested: HGVC camera system |
08/30/2019 03:46 pm | Void: Void. No work performed. | Jordan Gimmen |
12/12/2018 Jordan Gimmen |
|
W35988
|
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service 4150842 at Docomo |
11/30/2018 02:01 pm | Void: No part onsite. Cannot perform service. | Kevin Hsueh |
11/30/2018 Kevin Hsueh |
|
W35983
|
Onsite |
Trinity Pacific Loss Adjusters Sandra Bang Work Requested: Troubleshoot workstation |
11/29/2018 01:28 pm | Void: Trinity Pacific called to cancel service | Earl James Flores |
11/29/2018 Kevin Hsueh |
|
W35976
|
Inhouse |
Morrico Equipment Rene Molinos Work Requested: Install software and update |
11/29/2018 04:55 pm | Void: Created a separate onsite work order for other service and perform service request of this laptop at the same time. | Chu Hsieh |
11/28/2018 Jason Soliva |
|
W35970
|
Onsite |
Inland Builders Franz Cortez Work Requested: Troubleshoot phone issues |
11/26/2018 03:49 pm | Void: Presale meeting. No Work Done. Inland Builders is requesting a 3CX Phone System Proposal. | Kevin Hsueh |
11/26/2018 Kevin Hsueh |
|
W35966
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: Testing Return Service. |
11/23/2018 06:42 pm | Void: Testing. | Pam Castilla |
11/23/2018 Pam Castilla |
|
W35965
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: Testing. |
11/23/2018 06:41 pm | Void: Testing only. | Pam Castilla |
11/23/2018 Pam Castilla |
|
W35954
|
Service Contract Onsite |
Great National Insurance Vilma Bumagat Work Requested: Troubleshoot AVG on Almina's Workstation. |
11/26/2018 03:29 pm | Void: Duplicate WO. | Earl James Flores |
11/20/2018 Kevin Hsueh |
|
W35946
|
Onsite |
Trinity Pacific Loss Adjusters Sandra Bang Work Requested: Setup workstation |
11/19/2018 10:26 am | Void: Customer advised she called on Friday to cancel service | Kevin Hsueh |
11/19/2018 Kevin Hsueh |
|
W35943
|
Service Contract Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: Troubleshoot IP phones/desktops |
12/19/2018 07:37 am | Void: Cancelled by Bridget. Network migration team figured out what was causing IP conflicts. | Jordan Gimmen |
11/19/2018 Jordan Gimmen |
|
W35941
|
Inhouse |
Dimension Systems, Inc. Kevin Hsueh Work Requested: Test |
11/16/2018 04:09 pm | Void: this is a test | Earl James Flores |
11/16/2018 Earl James Flores |
|
W35940
|
Inhouse |
Dimension Systems, Inc. Kevin Hsueh Work Requested: Test Work Order |
11/16/2018 04:02 pm | Void: This is a test work order. | Kevin Hsueh |
11/16/2018 Earl James Flores |
|
W35869
|
Project Onsite |
Hilton Grand Vacations Company Yukiko Takaishi Work Requested: Security system set up |
12/19/2018 07:23 am | Void: Duplicate work order | Jordan Gimmen |
10/31/2018 Jordan Gimmen |
|
W35863
|
Onsite |
Field Nation Pomeroy Solutions Work Requested: Field Nation Work Order 5698378 at Kmart. |
10/30/2018 04:09 pm | Void: Duplicate work order | Jordan Gimmen |
10/30/2018 Kevin Hsueh |
|
W35853
|
Remote |
Dimension Systems, Inc. Kevin Hsueh Work Requested: This is just a test |
10/29/2018 11:04 am | Void: Void. testing only. | Pam Castilla |
10/29/2018 Pam Castilla |
|
W35832
Ref/PO#5630539 |
Onsite |
Field Nation Esco Technologies Work Requested: FN #5630539 ROSS#0497 GUAM - Tamuning, GA - Install; Int Ticket #: CW #57160; Company: Esco Technologies Overview The installation consists of a CU5300-CRS control unit, PT14 Transceiver, USB-Cellular modem and pre-programmed CB960’s help buttons. All notification messages broadcast to the two-way radios and PA. PA connection is limited to designated stores only. For ease of installation, all devices come preconfigured, including the cellular modem and mounted to a backboard. Parts confirmed received onsite 10/22/18. Contact Hether at Esco Technologies |
10/30/2018 12:15 pm | Void: Duplicate work order | Jordan Gimmen |
10/23/2018 Chu Hsieh |
|
W35817
|
Remote |
Dimension Systems, Inc. Chu Hsieh Work Requested: Testing WO |
10/19/2018 05:47 pm | Void: Testing. Discussion with Chu on the last steps of Close Out Stage. | Pam Castilla |
10/19/2018 Pam Castilla |
|
W35781
Ref/PO#4127333 |
Onsite |
Barrister Barrister Barrister Work Requested: Barrister Service# 4127333 at Docomo Pacific Harmon, Trip 1 Replace RAID controller |
10/12/2018 01:12 pm | Void: Duplicate work order | Jordan Gimmen |
10/08/2018 Jordan Gimmen |
|
W35761
Ref/PO#PO# 20180578-00 |
Project Onsite |
Guam Department of Education Francisco Castro Work Requested: Install Qty. 2 Projectors at Tiyan High School, Room K103 & K104 |
10/03/2018 02:54 pm | Void: Customer requests to reschedule as they are unable to locate projectors and POC (Frank Castro) is out for the day. | Jason Soliva |
10/03/2018 Jason Soliva |
|
W35691
|
Onsite |
Barrister Barrister Barrister Work Requested: Tested AP and noted console not accepting AP. Factory reset AP and confirmed now being provisioned by Aruba Network console. Ray confirmed AP fully operational. Paperwork signed by Patt Agustin. No return trip required. |
10/02/2018 04:22 pm | Void: Duplicate work order for W35692. | Jordan Gimmen |
09/14/2018 Jordan Gimmen |
|
W35668
|
Service Contract Inhouse |
JMC Equipment Rental Mark Peredo Work Requested: Reprep Lenovo Lapop |
09/27/2018 10:13 am | Void: Duplicate Work Order | Kevin Hsueh |
09/06/2018 Kevin Hsueh |
|
W35628
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: Troubleshoot network - power outage took out UPS |
10/02/2018 03:59 pm | Void: Duplicate work order. | Jordan Gimmen |
08/28/2018 Jordan Gimmen |
|
W35624
|
Project Onsite |
Guam Surgicenter Colin O'Connell Work Requested: Assist Jordan on Site. |
08/28/2018 03:44 pm | Void: Error that requires signature if charge code was not input prior to submitting. | Christopher Unsiog |
08/27/2018 Christopher Unsiog |
|
W35623
|
Project Inhouse |
Guam Surgicenter Colin O'Connell Work Requested: Assemble server rack. |
08/28/2018 03:44 pm | Void: Error that requires signature if charge code was not input prior to submitting. | Christopher Unsiog |
08/27/2018 Christopher Unsiog |
|
W35579
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: Map new couterpoint server shared drive on all back office workstations. |
08/14/2018 11:39 am | Void: customer called to cancel service. | Kevin Hsueh |
08/13/2018 Kevin Hsueh |
|
W35548
|
Project Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Assemble rack. |
08/07/2018 09:05 am | Void: Wrong customer and charge code. | Christopher Unsiog |
08/07/2018 Christopher Unsiog |
|
W35514
Ref/PO#5274961 |
Onsite |
Field Nation Pivital Solutions Work Requested: FN# 5274961 at Kmart, Trip 1 Test AP05 cabling Replace AP05 |
08/02/2018 09:12 am | Void: Pivital/Extreme Networks created a different ticket number for work and cancelled this one. | Jordan Gimmen |
07/30/2018 Jordan Gimmen |
|
W35490
|
Project Onsite |
Express Business Service Joyce Santos Work Requested: Troubleshoot IP Phone |
07/24/2018 03:16 pm | Void: Duplicate Work Order | Kevin Hsueh |
07/23/2018 Kevin Hsueh |
|
W35481
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: GMP Server Project |
07/23/2018 11:39 am | Void: Duplicate Work Order. | Kevin Hsueh |
07/19/2018 Kevin Hsueh |
|
W35459
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: Troubleshoot network - network down |
07/16/2018 09:22 am | Void: Service cancelled by Colin. He noted issue was resolved by turning switch on. | Jordan Gimmen |
07/16/2018 Jordan Gimmen |
|
W35453
|
Project Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Activate Exchange 2016. Install Shadowprotect backup on 3 servers. |
07/13/2018 04:50 pm | Void: wrong work order | Kevin Hsueh |
07/13/2018 Kevin Hsueh |
|
W35388
|
Onsite |
G4S Solutions James Quintanilla Work Requested: Troubleshoot Symantec Backup |
06/25/2018 10:21 am | Void: James Quintanilla called to advise he is not available today while en route to G4S. Rescheduled to Tuesday at 2:00pm. | Kevin Hsueh |
06/25/2018 Kevin Hsueh |
|
W35373
|
Inhouse |
Guam Housing and Urban Renewal Authority Bill Eriksen Work Requested: Troubleshoot Fargo printer, printer error after installing new catridge |
06/19/2018 01:28 pm | Void: Duplicated WO entry | Kevin Hsueh |
06/19/2018 Front Desk |
|
W35353
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: Install motherboard/troubleshoot PC |
08/30/2019 03:44 pm | Void: Voiding old work order. | Jordan Gimmen |
06/11/2018 Jordan Gimmen |
|
W35350
|
Service Contract Remote |
Morrico Equipment Rene Molinos Work Requested: Remote Service: Change call flow for Roland's extension |
07/09/2018 01:55 pm | Void: Work completed on another DSI work order as I had to go to site. | Jordan Gimmen |
06/11/2018 Jordan Gimmen |
|
W35349
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Move Timeslip license from Jessica's desktop to frontdesk |
06/08/2018 03:31 pm | Void: Duplicate creation | Chu Hsieh |
06/08/2018 Chu Hsieh |
|
W35321
|
Project Onsite |
Express Business Service Joyce Santos Work Requested: Deliver and deploy 3CX SBC and IP Phones |
05/31/2018 02:35 pm | Void: No work done today. Presale meeting, project scope is changing per new request from John. | Kevin Hsueh |
05/31/2018 Kevin Hsueh |
|
W35286
|
Service Contract Inhouse |
Office of Public Accountability Edlyn Dalisay Work Requested: Reprep Lenovo Laptop. |
05/18/2018 05:15 pm | Void: Duplicate Work Order | Kevin Hsueh |
05/18/2018 Kevin Hsueh |
|
W35273
|
|
Future Smiles Orthodontics Dr. Paul Sauget DDS, MSD Work Requested: Prepare 3CX server for use |
07/24/2018 09:16 am | Void: Duplicate work order for W35272 | Jordan Gimmen |
05/16/2018 Jordan Gimmen |
|
W35257
|
Service Contract Onsite |
Chanel (Guam), Inc. Patricia Duenas Work Requested: Run network cable and mount APs |
06/08/2018 09:19 am | Void: Work completed on another WO. Duplicate. | Jordan Gimmen |
05/14/2018 Jordan Gimmen |
|
W35249
|
Service Contract |
Morrico Equipment Alma Dimla Work Requested: Set up laptop for new service technician |
05/14/2018 02:04 pm | Void: Duplicate work order created. | Jordan Gimmen |
05/11/2018 Jordan Gimmen |
|
W35238
|
Service Contract |
Morrico Equipment Rene Molinos Work Requested: Troubleshoot internet issue |
05/09/2018 10:26 am | Void: Rene cancel service | Kevin Hsueh |
05/09/2018 Kevin Hsueh |
|
W35228
|
Service Contract |
Equatorial Manufactory, Inc. Cleo Canales Work Requested: Troubleshoot internet issues |
05/30/2018 10:54 am | Void: Duplicate WO | Kevin Hsueh |
05/07/2018 Kevin Hsueh |
|
W35225
|
Inhouse |
Hisae Farrell Work Requested: Power turns on but doesn't boot up. |
05/04/2018 04:51 pm | Void: Glitch on the office Lenovo tablet that generated two work orders instead of one. | Kevin Hsueh |
05/04/2018 Front Desk |
|
W35205
|
|
ASC Trust LLC Ron Cruz Work Requested: Configure SonicWALL Secondary WAN Interface. |
05/01/2018 01:57 pm | Void: Ron called on the way to service to cancel. | Kevin Hsueh |
05/01/2018 Kevin Hsueh |
|
W35202
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: Remote Support: Add domain to sonicwall allowed list |
05/01/2018 11:06 am | Void: duplicate work order | Kevin Hsueh |
05/01/2018 Kevin Hsueh |
|
W35147
|
Service Contract |
Morrico Equipment Michelle Bordallo Work Requested: Setup Michelle temporary laptop |
04/18/2018 11:03 am | Void: issue with checkin | Chu Hsieh |
04/17/2018 Chu Hsieh |
|
W35146
|
Service Contract |
Morrico Equipment Michelle Bordallo Work Requested: Setup a temporary desktop for Michelle to use until she gets a replacement laptop |
04/17/2018 05:19 pm | Void: Service cancelled | Chu Hsieh |
04/17/2018 Chu Hsieh |
|
W35131
|
|
Hilton Grand Vacations Company Patrick Guerin Work Requested: Troubleshoot Polycom video conference device |
04/16/2018 10:46 am | Void: Per Patrick, Polycom device issue is related to firewall which is managed by a 3rd party. They have created an internal workaround for the time being using Skype for Business. Patrick will advise if they need us to come in to assist troubleshooting with the firewall once their vendor gets back to him. | Jordan Gimmen |
04/16/2018 Jordan Gimmen |
|
W35108
|
Service Contract |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: Remote Service: Assist Roxanne and JR in troubleshooting training program |
04/11/2018 04:04 pm | Void: Work order not needed as JR figured out issue. Was not advised what issue was. | Jordan Gimmen |
04/10/2018 Jordan Gimmen |
|
W35077
|
Service Contract |
Isa Dental Linda Santos Work Requested: Troubleshoot workstation. Add new employee to timeqplus. |
04/04/2018 05:27 pm | Void: VOID Duplicate work order. | Kevin Hsueh |
04/03/2018 Kevin Hsueh |
|
W35058
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Lindy reporting not receiving emails from dol.guam.gov and icloud.com |
03/28/2018 11:46 am | Void: multiple check-in unable to check out | Chu Hsieh |
03/28/2018 Chu Hsieh |
|
W35056
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Lindy reporting not receiving email from dol.guam.gov and icloud.com |
03/27/2018 05:45 pm | Chu Hsieh |
03/27/2018 Chu Hsieh |
|
|
W35055
|
|
ASC Trust LLC Ron Cruz Work Requested: Test |
03/29/2018 04:29 pm | Void: Voided. Testing only | Pam Castilla |
03/27/2018 Pam Castilla |
|
W35054
|
Service Contract Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: Lindy reporting not receiving emails from dol.guam.gov and icloud.com |
03/27/2018 05:42 pm | Void: Error multiple check-in but can't check out. Pam is working on issue | Chu Hsieh |
03/27/2018 Chu Hsieh |
|
W35047
|
Service Contract |
Isa Dental Linda Santos Work Requested: Troubleshoot Phone |
03/27/2018 04:59 pm | Voiding work order. Isa dental called prior to my arrival to advise Phones were up and running | Kevin Hsueh |
03/27/2018 Kevin Hsueh |
|
W35023
|
Service Contract |
Isa Dental Linda Santos Work Requested: This is a test work order. |
03/19/2018 04:39 pm | Voided. Testing only | Kevin Hsueh |
03/19/2018 Kevin Hsueh |
|
W35022
|
Service Contract |
Isa Dental Linda Santos Work Requested: This is a test work order. |
03/19/2018 04:39 pm | Voided. Testing only | Kevin Hsueh |
03/19/2018 Kevin Hsueh |
|
W35021
|
Service Contract |
Dimension Systems, Inc. Kevin Hsueh Work Requested: This is a test work order. |
03/19/2018 04:40 pm | Voided. Testing only | Kevin Hsueh |
03/19/2018 Kevin Hsueh |
|
W35004
|
|
Docomo Pacific Zar Tandoc Work Requested: Docomo Arrive Project |
03/29/2018 04:08 pm | VOID |
Kevin Hsueh Kevin Hsueh |
03/15/2018 Kevin Hsueh |