S
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Customer Signature | |
|---|---|---|---|---|---|
|
W42326
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) - Install SonicWALL Global VPN on Chona’s laptop. |
11/13/2025 09:30 am |
Sean Bacani |
No Signature: - Remote Service |
|
W42324
|
Onsite |
Guam Waterworks Authority Lea Ann Bermudes Work Requested: (by: Lea Ann Bermudes) Conduct Promethean V10 Premium end-user training at GWA, Meter Testing Facility. |
11/12/2025 01:00 pm |
Alahas Pereda |
No Signature: |
|
W42323
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Lisa reported receiving email notification of replication failure on ExchSrv backup |
11/12/2025 11:30 am |
Chu Hsieh |
No Signature: remote |
|
W42321
|
Onsite |
Domino's Pizza of Guam Eldon Noriega Work Requested: (by: Eldon Noriega) Continuation of 3CX Trouble Ticket 2241096. Caller ID Issues |
11/11/2025 09:30 am |
Kevin Hsueh |
No Signature: Warranty. 3CX Support Ticket. |
|
W42320
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: (by: Mark Ruth) Laptop does not turn on. |
11/10/2025 11:27 am |
Kevin Hsueh |
With Customer Signature |
|
W42319
|
Onsite |
Guam Community College Jason Soliva Work Requested: (by: Jason Soliva) Deliver and store one Promethean ActivPanel LX 75” (PO P2501289) and ActivSoundbar (PO P2501287) to Building D, room D1 (1st floor). We will store the items until we receive the purchase order for the mobile stand. |
11/07/2025 10:00 am |
Sean Bacani |
No Signature: - Customer signed invoice. |
|
W42318
|
Onsite |
Guam Community College Jason Soliva Work Requested: (by: Jason Soliva) Deliver and store one Promethean ActivPanel LX 75” (PO P2501289) and ActivSoundbar (PO P2501287) to Building D, room D1 (1st floor). We will store the items until we receive the purchase order for the mobile stand. |
11/07/2025 10:00 am |
Kevin Hsueh |
No Signature: Customer signed invoices |
|
W42317
|
Remote |
Unitek Environmental LeRoy Moore Work Requested: (by: LeRoy Moore) Compile Security Plan and NIST SP 800-171 DoD Assessment Scoring Template for CMMC Compliance |
11/06/2025 01:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W42316
|
Onsite |
Adventures In Learning Child Development Center Mayrenann Santos Work Requested: (by: Mayrenann Santos ) Deliver and install one Promethean ActivPanel V10 Premium 86” with OPS-A on used motorized stand. Location : 160 Serafin Mafnas Ct. Yona |
11/06/2025 09:00 am |
Sean Bacani |
No Signature: - Customer signed invoice. |
|
W42315
|
Onsite |
Adventures In Learning Child Development Center Mayrenann Santos Work Requested: (by: Mayrenann Santos ) Deliver and install one Promethean ActivPanel V10 Premium 86” with OPS-A on used motorized stand. Location : 160 Serafin Mafnas Ct. Yona |
11/06/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form and invoice |
|
W42313
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) Setup new IT&E Trunks and Internet WAN IP on OPA 3CX Phone System |
11/05/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W42312
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: (by: LeRoy Moore) - Conduct site survey of Server, Network, and all workstations for CMMC Self Certification Project. |
11/04/2025 09:30 am |
Sean Bacani |
No Signature: - Project |
|
W42311
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: (by: LeRoy Moore) CMMC Self Assessment 2025 - Site assessment |
11/04/2025 09:30 am |
Kevin Hsueh |
No Signature: Project |
|
W42308
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Jon and Kaylene have printer issues. Windows states new to update drivers |
11/03/2025 10:30 am |
Chu Hsieh |
No Signature: remote |
|
W42307
|
Onsite |
Office of the Attorney General Lorino Osalla Work Requested: (by: Lorino Osalla) Upgrade OAG Admin 3CX to Version 20 |
11/03/2025 11:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42306
|
Onsite |
Guam Waterworks Authority Lea Ann Bermudes Work Requested: (by: Lea Ann Bermudes) Deliver and Install Promethean ActivPanel V10 75" and Mobile Stand |
10/31/2025 09:30 am |
Sean Bacani |
No Signature: - Customer signed invoice. |
|
W42305
|
Onsite |
Guam Waterworks Authority Lea Ann Bermudes Work Requested: (by: Lea Ann Bermudes) Deliver and Install Promethean ActivPanel V10 75" and Mobile Stand |
10/31/2025 09:30 am |
Kevin Hsueh |
No Signature: Customer signed invoice |
|
W42303
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace qty 1. defected mobile stand column at St. Johns School, RM US204. |
10/30/2025 02:00 pm |
Sean Bacani |
No Signature: - Warranty, as per Kevin. |
|
W42302
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace qty 1. defected mobile stand columns at St. Johns School, RM US204 |
10/30/2025 02:00 pm |
Kevin Hsueh |
No Signature: Warranty |
|
W42301
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Chona report backup failure messages |
10/30/2025 12:20 pm |
Chu Hsieh |
No Signature: remote |
|
W42297
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Deliver and mount signage |
10/29/2025 08:30 am |
Sean Bacani |
No Signature: - Donation |
|
W42296
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Deliver and mount signage |
10/29/2025 08:30 am |
Kevin Hsueh |
No Signature: Pro Bono |
|
W42295
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) - Pull out 1 HDD from the server rack for replacement. |
10/27/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42293
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Warehouse IP Camera issues |
10/27/2025 10:44 am |
Kevin Hsueh |
With Customer Signature |
|
W42292
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: (by: Cyaundra Quitugua) - Bring the Owl Bar to the Governor’s Office for re-installation. - Brief CDL staff of proper Owl Bar mounting orientation and usage. |
10/27/2025 10:00 am |
Sean Bacani |
With Customer Signature |
|
W42288
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: (by: Cyaundra Quitugua) - Troubleshoot Owl Bar, muffled noises reported and low output volume. |
10/23/2025 10:30 am |
Sean Bacani |
With Customer Signature |
|
W42287
|
Onsite |
Marianas Energy Company Geri B. Santos Work Requested: (by: Geri B. Santos) Troubleshoot Microsoft Teams and Zoom installed on OPS-A connected to the ActivPanel LX - 86". |
10/23/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42286
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Grant Fatima Cabalar access to SEAFIX Share Drive. Map on her Subic Workstation and Laptop |
10/23/2025 10:00 am |
Kevin Hsueh |
No Signature: |
|
W42285
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) - Troubleshoot Webber's Outlook, unable to delete emails in bulk. |
10/22/2025 03:00 pm |
Sean Bacani |
No Signature: - Remote Service |
|
W42284
|
Remote |
Domino's Pizza of Guam Eldon Noriega Work Requested: (by: Eldon Noriega) Perform additional troubleshooting steps, capture additional logs for 3CX Trouble Ticket# 2241096 |
10/22/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42283
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) sophia texted Kalene not able to print to Xerox-2 as windows shows printer update is necessary |
10/22/2025 10:30 am |
Chu Hsieh |
No Signature: remote |
|
W42282
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) - Reconfigure Lee@mdaguam.com account on Mr. Webber iPhone. - Reactivate MS Office (using MDA keygen) on Mr. Webber workstation. |
10/22/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42281
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) - Setup new laptop workstation for user Marilou Palma. |
10/21/2025 02:30 pm |
Sean Bacani |
No Signature: - Inhouse Service |
|
W42280
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Nicole, Kalene and Sophia's Outlook gets pop up to login. |
10/21/2025 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W42278
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Correct time settings on IP Phones for extensions 101, 102, and 106 |
10/20/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42275
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) - Setup workstation for Nonilon Santos. - See Gail, pickup 1 new Lenovo Laptop. Bring back to DSI for setup. |
10/20/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42274
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create email and MS Office accounts for Nonilon Santos |
10/17/2025 04:00 pm |
Kevin Hsueh |
No Signature: |
|
W42273
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) - Transfer old employee exported mailboxes to Rikka’s laptop/external storage. |
10/17/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42272
|
Inhouse |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: (by: Mark Ruth) Please look at the MS Word per Mark it’s version 2008. |
10/16/2025 02:34 pm |
Sean Bacani |
With Customer Signature |
|
W42271
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Lisa reported server noises. Check server |
10/16/2025 03:00 pm |
Sean Bacani |
With Customer Signature |
|
W42270
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Reset Kotone Quitano (KQuitano) user profile password. KQuitano unable to login to workstation. |
10/16/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42268
|
Onsite |
Domino's Pizza of Guam Eldon Noriega Work Requested: (by: Eldon Noriega) Troubleshoot 3CX Outbound Caller ID issues |
10/15/2025 02:00 pm |
Kevin Hsueh |
No Signature: Warranty support |
|
W42266
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: (by: Vanessa Cruz) Troubleshoot Vanessa Cruz RDP to Ambyth Office workstation issue. |
10/13/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42263
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Lisa report issues memory leak when exiting DebtMaster. Edna printer disappeared |
10/09/2025 02:45 pm |
Chu Hsieh |
No Signature: remote |
|
W42262
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Create AD Profile, Email account, and MS Office 365 account for Ernest Joseph Ramos Guzman |
10/07/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42261
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate Cheryleah Renguibai Rome and Wilma Kho |
10/09/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42259
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) - Troubleshoot Lee Webber's laptop issues. |
10/08/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42257
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) - Deliver and continue setup of the workstation laptop. |
10/08/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42256
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) install and activate SonicWall license |
10/07/2025 09:30 am |
Chu Hsieh |
No Signature: remote |
|
W42255
|
Inhouse |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Create email for new employee (Ernest Guzman) and set up laptop. |
10/07/2025 09:05 am |
Sean Bacani |
No Signature: - In-house service, customer will sign the new work order upon delivery and continued setup of the workstation laptop. |
|
W42254
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot 671-646-3835 (Dr. Ji) call flow issues. |
10/06/2025 11:30 am |
Kevin Hsueh |
No Signature: remote support |
|
W42253
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Setup 2 new printers to network server |
10/06/2025 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W42251
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Feli requested to create a new archive folder in Outlook. |
10/03/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42249
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Deliver and setup laptop for Roxanne |
10/02/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42248
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) troubleshoot Docomo fax line for ICC. |
10/02/2025 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42246
|
Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Clone data |
10/01/2025 02:05 pm |
Sean Bacani |
With Customer Signature |
|
W42245
|
Inhouse |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Troubleshoot Trackimo unit. Joy advised that the battery stays at 10% and the unit doesn't close. |
10/01/2025 01:10 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42244
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Sophia texted to check on Monica's Outlook issue |
10/01/2025 10:50 am |
Chu Hsieh |
No Signature: remote |
|
W42243
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Terminate email accounts per: Jay Garrido: Jerome Unpingco Leiana Topasna: Jefferson Garcia and Natasha Vitug Rikka De Leon: Lou Garcia |
09/30/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42241
|
Onsite |
WSP USA INC. Donna Douglas Work Requested: (by: Donna Douglas) Deliver and Install TV, TV Mount, and Video Conferencing equipment |
09/30/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42240
|
Onsite |
WSP USA INC. Donna Douglas Work Requested: (by: Donna Douglas) Deliver and Install TV, TV Mount, and Video Conferencing equipment |
09/30/2025 09:30 am |
Kevin Hsueh |
No Signature: Customer signed main work order |
|
W42239
|
Inhouse |
Fargo Pacific, Inc. Jocelyn Work Requested: (by: Jocelyn ) Arnel Lugue cannot open his Outlook. |
09/29/2025 05:02 pm |
Kevin Hsueh |
With Customer Signature |
|
W42238
|
Service Contract Onsite |
Isa Dental Lori Wong Work Requested: (by: Lori Wong) troubleshoot internet |
09/29/2025 04:12 pm |
Kevin Hsueh |
With Customer Signature |
|
W42237
|
Service Contract Onsite |
Governor's Office Cyaundra Quitugua Work Requested: (by: Cyaundra Quitugua) - Set up the following Owl Labs items and train CDOL staff on how to use system. - Qty 1 Owl Labs Meeting Owl 3 - Qty 1 Owl Bar Video - Qty 1 Owl Expansion Mic - POC 1: Cyaundra Quitugua, Contact: 671-475-4736 - POC 2: John Birch, Contact: 671-475-4735 |
09/29/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42233
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Lindas Laptop |
09/26/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W42232
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot 3CX |
09/26/2025 10:04 am |
Kevin Hsueh |
With Customer Signature |
|
W42231
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace the mobile stand column in room US204 at St. John's School. Panel SN: 9A75FP730KB1050245 |
09/26/2025 09:30 am |
Sean Bacani |
No Signature: - Will reschedule when the correct mount arrives. |
|
W42230
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace the mobile stand column in room US204 at St. John's School. Panel SN: 9A75FP730KB1050245 |
09/26/2025 09:30 am |
Kevin Hsueh |
No Signature: |
|
W42229
|
Remote |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Create Ajera shortcut. Install, configure and test SonicWALL GVC |
09/25/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42226
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Onsite to assist with GTA DID port to Docomo SIP Trunk. Perform test inbound and outbound calls. |
09/25/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42221
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) - Setup Melet's new workstation laptop. |
09/24/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42220
|
Onsite |
University of Guam Andrew Guihama Work Requested: (by: Andrew Guihama) Installation of cabling and verkada cameras. |
09/22/2025 09:00 am |
Chu Hsieh |
No Signature: project |
|
W42218
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Pre-program new Docomo SIP Trunk on 3CX Phone System. |
09/23/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42211
|
Onsite |
University of Guam Andrew Guihama Work Requested: (by: Andrew Guihama) UOG Verkada Installation 2025 |
09/22/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42210
|
Onsite |
University of Guam Andrew Guihama Work Requested: (by: Andrew Guihama) UOG Verkada Installation 2025 |
09/22/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed main work order |
|
W42208
|
Inhouse |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Check laptop internet connection as Linda cannot get online from her home internet. |
09/19/2025 05:26 pm |
Kevin Hsueh |
With Customer Signature |
|
W42207
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Gta installed new fiber internet service then changed to old ip address then internet stop working |
09/19/2025 01:00 pm |
Chu Hsieh |
No Signature: Remote |
|
W42206
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade Debtmaster on Server and all Workstations to 11.53 |
09/19/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42204
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup workstation that was sent to Saipan Office |
09/19/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42202
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) - Troubleshoot IMSB workstation network connectivity issue. |
09/19/2025 10:15 am |
Sean Bacani |
With Customer Signature |
|
W42201
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: (by: Cyaundra Quitugua) Deliver items on PO0006112 to Community Defense Liaison Office, Suite 201 Ada Plaza Center. Set up Owl Labs Qty 1- Owl Labs Meeting Owl 3 Qty 1 – Owl Bar Video Qty 1 – Owl Expansion Mic Qty 1 – Samsung Q8F 85” 4K HDR Smart QLED TV Qty 1 – Microsoft Office Professional Plus 2021 license key (printed) Qty 1 – Adobe Acrobat Pro license key (printed) |
09/19/2025 10:00 am |
Sean Bacani |
With Customer Signature |
|
W42200
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: (by: Cyaundra Quitugua) Deliver items on PO0006112 to Community Defense Liaison Office, Suite 201 Ada Plaza Center. Set up Owl Labs Qty 1- Owl Labs Meeting Owl 3 Qty 1 – Owl Bar Video Qty 1 – Owl Expansion Mic Qty 1 – Samsung Q8F 85” 4K HDR Smart QLED TV Qty 1 – Microsoft Office Professional Plus 2021 license key (printed) Qty 1 – Adobe Acrobat Pro license key (printed) |
09/19/2025 10:00 am |
Kevin Hsueh |
No Signature: Customer signed main work order |
|
W42198
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Deliver and setup new Lenovo laptop for Linda. |
09/18/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42197
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) NEX Store: Troubleshoot Internet/Site-to-site VPN issues. Boat Dock: Troubleshoot laptop issues |
09/18/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42196
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Set JUnpingco@ambyth.com to forward emails to JGarrido@ambyth.com |
09/17/2025 12:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42193
|
Onsite |
St. Francis Catholic School Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) Conduct Promethean ActivPanel V10 End-User training at St. Francis Catholic School. |
09/16/2025 03:30 pm |
Alahas Pereda |
With Customer Signature |
|
W42192
|
Onsite |
Guam Department of Education Evotia Perez Work Requested: (by: Evotia Perez) Replace qty 2. defected mobile stand columns at PC Lujan Elementary School - Chamoru Immersion Classes 13 & 4 |
09/16/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42191
|
Onsite |
Guam Department of Education Evotia Perez Work Requested: (by: Evotia Perez) Replace qty 2. defected mobile stand columns at PC Lujan Elementary School - Chamoru Immersion Classes 13 & 4. |
09/16/2025 02:00 pm |
Kevin Hsueh |
No Signature: Customer signed main Work Order. |
|
W42190
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace qty 2. defected mobile stand columns at St. Johns School. |
09/16/2025 09:30 am |
Sean Bacani |
No Signature: - Warranty |
|
W42189
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace qty 2. defected mobile stand columns at St. Johns School. |
09/16/2025 09:30 am |
Kevin Hsueh |
No Signature: |
|
W42188
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) - POC: Leiana Topasna. - Work requested: Setup new employee Cathrina Joy Gomez |
09/15/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42185
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Troubleshoot double image issue on ActivPanel 9 Premium – 86” (SN: 9B86GP625TC42A0011). We will also be replacing the defected mobile stand columns for both Promethean ActivPanels. |
09/15/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42184
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Troubleshoot double image issue on ActivPanel 9 Premium – 86” (SN: 9B86GP625TC42A0011). We will also be replacing the defected mobile stand columns for both Promethean ActivPanels. |
09/15/2025 09:30 am |
Kevin Hsueh |
No Signature: |
|
W42183
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot WiFi Issues |
09/12/2025 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42182
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create email and MS Office 365 for Cathrina Joy Gomez |
09/12/2025 10:30 am |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W42181
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) dismantle five Promethean ActivPanels 86” from SIFA’s 2nd floor to Tumon Sands Plaza |
09/10/2025 11:00 am |
Chu Hsieh |
No Signature: project |
|
W42180
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Network. Internet Down. |
09/11/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42176
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) troubleshoot internet |
09/11/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W42174
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) dismantle five Promethean ActivPanels 86” from SIFA’s 2nd floor to Tumon Sands Plaza |
09/10/2025 11:00 am |
Sean Bacani |
No Signature: - Customer signed Invoice. |
|
W42172
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) dismantle five Promethean ActivPanels 86” from SIFA’s 2nd floor to Tumon Sands Plaza |
09/10/2025 11:00 am |
Kevin Hsueh |
No Signature: |
|
W42171
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Sophia request contacting Liddy for some computer issues |
09/09/2025 02:00 pm |
Chu Hsieh |
No Signature: Remote |
|
W42169
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Network Issues |
09/09/2025 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42168
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) - Remove Jason Manahan’s email account from workstation. |
09/09/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42166
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) - Deliver and continue the setup of Mr. Webber's new workstation PC. |
09/09/2025 10:00 am |
Sean Bacani |
With Customer Signature |
|
W42165
|
Inhouse |
Guam Memorial Park Jor-El Williams Work Requested: (by: Jor-El Williams) Factory reset computer. |
09/08/2025 02:24 pm |
Sean Bacani |
No Signature: - Inhouse service, will create another work order for customer's item delivery and continued setup, custom will sign a new work order. |
|
W42164
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Deliver and Mount Digital Signage Screen. |
09/08/2025 02:00 pm |
Sean Bacani |
No Signature: - Donation |
|
W42163
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Deliver and Mount Digital Signage Screen. |
09/08/2025 02:00 pm |
Kevin Hsueh |
No Signature: Pro Bono Service |
|
W42162
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Replace AP9 mainboard and PSU on Promethean ActivPanel 9 Premium – 86” purchased by UOG - PO No. PR240813. The ActivPanel is on a fixed height mobile stand. |
09/08/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42161
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Replace AP9 mainboard and PSU on Promethean ActivPanel 9 Premium – 86” purchased by UOG - PO No. PR240813. The ActivPanel is on a fixed height mobile stand. |
09/08/2025 09:00 am |
Kevin Hsueh |
No Signature: |
|
W42159
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Josh Dandan) For Monica: Map Accounting Subic Share Drive. For Fanny: Troubleshoot Saipan CYMA access. |
09/05/2025 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42158
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Reset Marta's user profile password |
09/05/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42157
|
Onsite |
St. Francis Catholic School Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) Deliver and install four Promethean ActivPanel V10 75” with motorized mobile stands and ActivSoundbars to St. Francis Catholic School. - Room Locations: Panel 1 - E3, Panel 2 - E7, Panel 3 - Main Office, Panel 4 - Library - POC: Dr. Lisa Baza-Cruz, Contact: 671-789-127 |
09/05/2025 08:30 am |
Kevin Hsueh |
No Signature: Customer signed invoice and acknowledgement form |
|
W42156
|
Service Contract Onsite |
St. Francis Catholic School Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) - Deliver and install four Promethean ActivPanel V10 75” with motorized mobile stands and ActivSoundbars to St. Francis Catholic School. - Room Locations: Panel 1 - E3, Panel 2 - E7, Panel 3 - Main Office, Panel 4 - Library - POC: Dr. Lisa Baza-Cruz, Contact: 671-789-127 |
09/05/2025 08:30 am |
Sean Bacani |
No Signature: - Customer signed invoice. |
|
W42155
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Create email for Andrew Cruz |
09/04/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42154
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Deliver and Install Digital Signage Screen |
09/04/2025 08:30 am |
Sean Bacani |
No Signature: - Customer Signed Invoice |
|
W42153
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Deliver and Install Digital Signage Screen |
09/04/2025 08:30 am |
Kevin Hsueh |
No Signature: Customer signed invoice |
|
W42152
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate Alexsia My'Ann Aquiono. Set Jefferson Garcia email to forward to Leiana (Termination scheduled for 9/30/2025) |
09/03/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42151
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Setup Kobe Martinez on Seafix laptop. See Jung Ho Lee or Jacob Tareyama. |
09/03/2025 01:30 pm |
Sean Bacani |
With Customer Signature |
|
W42150
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Create email and MS Office accounts for Kobe Martinez |
09/03/2025 10:30 am |
Kevin Hsueh |
No Signature: Hosted Exchange Service |
|
W42149
|
Onsite |
Guam Department of Education Liza Castro Work Requested: (by: Liza Castro) Upgrade firmware on multiple Promethean ActivPanels at Inarajan Middle School. |
09/03/2025 08:30 am |
Alahas Pereda |
With Customer Signature |
|
W42147
|
Service Contract Inhouse |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) - Setup Webber's new workstation PC. |
09/02/2025 11:00 am |
Sean Bacani |
No Signature: - Inhouse Service, Webber will sign another work order upon Delivery and Continuation of the setup of his new workstation. |
|
W42145
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot front desk Xerox metering issue |
09/02/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42144
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) troubleshoot internet |
08/29/2025 12:12 pm |
Kevin Hsueh |
With Customer Signature |
|
W42141
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Onsite to assist with GTA Fiber Installation |
08/28/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42138
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot Network |
08/27/2025 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42137
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) - Check/clean up network equipment and cabling. |
08/27/2025 08:30 am |
Sean Bacani |
No Signature: - Pro Bono |
|
W42135
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Check/clean up network equipment and cabling. |
08/27/2025 08:30 am |
Kevin Hsueh |
No Signature: Pro Bono |
|
W42132
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Fran San Nicolas) Fran: Setup Rick Meno to login on Saipan workstation Chona: reply to Deltek support case. |
08/26/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42131
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Troubleshoot Lucy's Workstation MS Office issue. Previously work on W42125 (8/22/2025) |
08/26/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42128
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) Relocate Qty 9 – Promethean ActivPanel V9 86” and mobile stands from 305 Seagull Ave, Barrigada, 96913, Guam and store at Tumon Sands Plaza (1st Floor). - POC is Merycris Francisco at 671-483-0917 |
08/20/2025 11:00 am |
Chu Hsieh |
No Signature: project |
|
W42127
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) - Deliver and Setup Raquel's workstation PC. - Discuss with Rose for her workstation's OS inhouse upgrade scheduling. |
08/22/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42123
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: (by: Rhea Ann Francisco) Conduct Promethean ActivPanel V10 End-User training to 2nd set of LEAP teachers. |
08/22/2025 08:00 am |
Alahas Pereda |
No Signature: |
|
W42122
|
Service Contract Inhouse |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) - Pick up Raquel workstation. Bring back to DSI to upgrade to Windows 11 Pro. |
08/21/2025 01:30 pm |
Sean Bacani |
With Customer Signature |
|
W42121
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: (by: Rhea Ann Francisco) Conduct Promethean ActivPanel V10 End-User training to 1st set of LEAP teachers. |
08/21/2025 08:00 am |
Alahas Pereda |
No Signature: |
|
W42120
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) Relocate Qty 9 – Promethean ActivPanel V9 86” and mobile stands from 305 Seagull Ave, Barrigada, 96913, Guam and store at Tumon Sands Plaza (1st Floor). - POC is Merycris Francisco at 671-483-0917 |
08/20/2025 11:00 am |
Kevin Hsueh |
No Signature: customer signed invoice |
|
W42119
|
Service Contract Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) - Relocate Qty 9 – Promethean ActivPanel V9 86” and mobile stands from 305 Seagull Ave, Barrigada, 96913, Guam and store at Tumon Sands Plaza (1st Floor). - POC is Merycris Francisco at 671-483-0917 |
08/20/2025 11:00 am |
Sean Bacani |
No Signature: - Customer Signed Acknowledgement Form |
|
W42116
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Troubleshoot John Ken’s outlook issue on his Macbook. |
08/18/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42115
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber Laptop issues |
08/18/2025 10:30 am |
Sean Bacani |
With Customer Signature |
|
W42114
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Check email issue. Feli advised emceconsulting.com reporting emails not being delivered to fargogu.com |
08/15/2025 03:00 pm |
Kevin Hsueh |
No Signature: remote support |
|
W42113
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Fran's Ajera (Saipan Workstation) using troubleshooting steps from Deltek support |
08/15/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W42112
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Copy exported mailbox for AIrons@ambyth.com. Mailbox previously exported at DSI Office. |
08/14/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42110
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Chona's laptop and monitor issues |
08/14/2025 10:30 am |
Sean Bacani |
With Customer Signature |
|
W42109
|
Service Contract Onsite |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) - Deliver and Install Promethean Soundbar. - POC is Thomas Battung at 671-475-0390 ext 203. |
08/14/2025 09:30 am |
Sean Bacani |
No Signature: - Customer signed acknowledgement form. |
|
W42108
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) Conduct the Promethean ActivPanel V10 End-User Training at the Office of Public Accountability. |
08/14/2025 09:30 am |
Alahas Pereda |
No Signature: |
|
W42106
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) - Check Raquel and Rose workstations (Accounting Office) if able to upgrade to Windows 11 Pro. |
08/13/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42103
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dr. Terlaje and Front Desk workstations. |
08/12/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42101
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Check Malou's workstation (Subic) for any infections. Malou received a spoofing email from zremorosa@ambythsaipan.com |
08/11/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42100
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Josh Dandan Work Requested: (by: Josh Dandan) Update network share drive naming per list provided by Josh |
08/11/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42099
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) - Second Floor: Install network printer on open CAD Station. See Chona or Melet. |
08/11/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42098
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Teams Meeting with Xerox and Ambyth |
08/08/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42094
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Troubleshoot Rose's workstation. Per Joleen, workstation running slow. |
08/07/2025 10:00 am |
Sean Bacani |
With Customer Signature |
|
W42092
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Conduct Promethean ActivInspire Level 2 - Session 2 Training at Saint Paul Christian School. |
08/08/2025 08:00 am |
Alahas Pereda |
With Customer Signature |
|
W42091
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Conduct Promethean ActivInspire Level 2 - Session 1 Training at Saint Paul Christian School. |
08/07/2025 08:00 am |
Alahas Pereda |
With Customer Signature |
|
W42089
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Terminate Bella Dimalibot and Darryl Navarro (BDimalibot@ambyth.com; DNavarro@ambyth.com) per Jacob Tareyama’s request. |
08/06/2025 08:30 am |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W42087
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup access for Scoth Sumala (Subic Staff) |
08/06/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42086
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate Marilyn Killion, Lei'ane Onuki and Tim Carrie email accounts. No backup needed per Leiana. |
08/05/2025 03:30 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W42085
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Setup Fatima's new laptop |
08/05/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42083
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create email and ms office 365 accounts for Scoth Sumala |
08/04/2025 03:30 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Service |
|
W42081
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup Chona's new laptop |
08/04/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W42080
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Backup IMisola@ambyth.com mailbox. Terminate IMisola@ambyth.com after mailbox backup |
08/01/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42078
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup new Lenovo workstations |
08/01/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W42077
|
Onsite |
Judiciary of Guam Joleen Respicio Work Requested: (by: Joleen Respicio) Conduct Promethean ActivPanel V9 End-User Training. |
08/01/2025 02:00 pm |
Alahas Pereda |
No Signature: |
|
W42073
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Conduct Promethean End-User training for ActivPanel LX. |
07/31/2025 09:00 am |
Alahas Pereda |
No Signature: |
|
W42072
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Conduct Promethean End-User training for V10 in the Multi-purpose room. |
07/31/2025 09:00 am |
Alahas Pereda |
No Signature: |
|
W42066
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Monitor for Pano XRay workstation |
07/30/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42065
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Deliver and setup 5 new Lenovo Workstations |
07/29/2025 02:00 pm |
Sean Bacani |
No Signature: - Recurring WO, Tech Kevin will be taking over for continuation of the setups and advised to just close out this WO. |
|
W42063
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup new Xerox printer at Ambyth Piti Office |
07/29/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42062
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Sophia unable to to download files from military site |
07/28/2025 11:30 am |
Chu Hsieh |
No Signature: remote |
|
W42061
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: (by: Rhea Ann Francisco) - Install laptop shelf onto the motorized mobile stand for the Promethean ActivPanel V10 – 75”. |
07/28/2025 03:30 pm |
Sean Bacani |
With Customer Signature |
|
W42060
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) - Setup New Employee Natasha Vitug. >> Setup profile, MS Office 365, and email on Jeff’s workstation. |
07/25/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42058
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create Email and MS Office 365 account for Natasha Vitug |
07/24/2025 03:00 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W42057
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) - Deliver and Install 1 Promethan ActivPanel AP10 - Deliver and Install 1 Motorized Stand. Reference WO42040: Items on this list already included on WO42040, however a separate charge code is needed on this Work Order. |
07/18/2025 09:30 am |
Sean Bacani |
No Signature: - Customer Signed Invoice |
|
W42055
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) - Relocate 1 Promethean ActivPanel that was assembled on 18JUL2025 from "RM 6A, 2F" to "Multipurpose Room, 2F". |
07/23/2025 02:00 pm |
Sean Bacani |
No Signature: - Customer Signed Invoice |
|
W42052
|
Onsite |
Judiciary of Guam Joleen Cepeda Work Requested: (by: Joleen Cepeda) Load up LX-86", deliver to Judiciary of Guam and installation |
07/23/2025 08:30 am |
Chu Hsieh |
No Signature: project |
|
W42051
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Installation of ActivPanel v9 |
07/18/2025 11:30 am |
Chu Hsieh |
No Signature: project |
|
W42050
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Load up 2x ActivPanel LX65, 1x ActivePanel AP9, and 3 mobile stands to deliver to SBCS. Install 2x ActivPanel LX65. |
07/18/2025 08:30 am |
Chu Hsieh |
No Signature: project |
|
W42047
|
Onsite |
Judiciary of Guam Joleen Cepeda Work Requested: (by: Joleen Cepeda) - Deliver and install the following: > 1 Promethean V9 86” > 1 Motorized Stand. > 1 Aver Conference Videobar. > 1 Logitech wireless keyboard and mouse combo. |
07/23/2025 09:00 am |
Sean Bacani |
No Signature: - Customer Signed Invoice |
|
W42045
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Server stuck on Applying Computer settings. |
07/22/2025 02:30 pm |
Chu Hsieh |
With Customer Signature |
|
W42043
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Vanessa reported no internet access |
07/22/2025 11:00 am |
Chu Hsieh |
With Customer Signature |
|
W42040
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) - Deliver 1 Promethean V10 65”. - Deliver 2 Promethean LX 65”. - Deliver 3 Motorized stands. >> Install 2 Promethean LX 65” >> Install 2 Motorized stands. (2 APLX will be installed on the 1st floor in the Kindergarten classes A & B) (1 AP10 will be installed on the 2nd floor in the Multipurpose room) (TBD: The 1 AP10 initially scheduled for 23JUL2025 might be installed on the same day if the situation allows to) |
07/18/2025 09:30 am |
Sean Bacani |
No Signature: - Customer signed the Invoice. |
|
W42038
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Reset Fanny's password |
07/17/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42036
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Warehouse: Setup Xerox XDA software on Eric’s workstation to monitor Xerox printer in Eric’s office. |
07/16/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42034
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: (by: Rhea Ann Francisco) Deliver and install one Promethean ActivPanel V10 – 75”, motorized stand, Logitech webcam and Logitech wireless combo to 125 Angela Court, Dededo, 96929, Guam. |
07/15/2025 08:30 am |
Sean Bacani |
No Signature: - Customer signed the Invoice. |
|
W42033
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: (by: Rhea Ann Francisco) Deliver and install one Promethean ActivPanel V10 – 75”, motorized stand, Logitech webcam and Logitech wireless combo to 125 Angela Court, Dededo, 96929, Guam. |
07/15/2025 08:30 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form and invoice |
|
W42032
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Setup new accounts for new employee. Troubleshoot Mary’s MS Office issues. Setup Xerox XDA on all Xerox printers. |
07/14/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42029
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kcruz Office365 expired |
07/14/2025 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W42028
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Deliver and setup workstation for new employee |
07/11/2025 02:30 pm |
Sean Bacani |
With Customer Signature |
|
W42027
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup FSanNicolas and Staff3 on Saipan Workstation |
07/11/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42026
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Update Securitymetrics PCI Compliancy SAQ for 2025 |
07/11/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42025
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Add JGarrido@ambyth.com, ABarcinas@ambyth.com, and JKen@ambyth.com to ambythmarine@ambyth.com email distribution group. |
07/11/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42024
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) Deliver and install Qty 1 – Promethean ActivPanel V10 75”, Promethean Mobile stand, Logitech webcam, APC Back-UPS, and Logitech wireless combo to Suite 401, DNA Building. Set up will be done in the conference room. |
07/14/2025 09:00 am |
Sean Bacani |
No Signature: - Customer Signed the Invoice |
|
W42023
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) Deliver and install Qty 1 – Promethean ActivPanel V10 75”, Promethean Mobile stand, Logitech webcam, APC Back-UPS, and Logitech wireless combo to Suite 401, DNA Building. Set up will be done in the conference room. |
07/14/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form and invoice. |
|
W42022
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Melet Santos) Troubleshoot revit Troubleshoot front desk MS Office 365 |
07/11/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42021
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: (by: Jonathan Nguyen) Deliver the following items to House 12 (single-story bldg.) at UOG Dean’s circle to store until the new building is ready in September for installation. - Qty 1 - Promethean ActivPanel V10 - 65” - Qty 2 – Promethean ActivPanel V10 – 75” - Qty 1 – Promethean ActivPanel V10 – 86” - Qty 1 – Owl Labs Meeting Owl 3 Video Conference Camera - Qty 1 – Logitech Webcam - Qty 1 – Motorized stand - Qty 4 – APC Battery Back-UPS |
07/09/2025 03:00 pm |
Sean Bacani |
No Signature: Customer signed the Invoice listing the items delivered. |
|
W42020
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: (by: Jonathan Nguyen) Deliver the following items to House 12 (single-story bldg.) at UOG Dean’s circle to store until the new building is ready in September for installation. - Qty 1 - Promethean ActivPanel V10 - 65” - Qty 2 – Promethean ActivPanel V10 – 75” - Qty 1 – Promethean ActivPanel V10 – 86” - Qty 1 – Owl Labs Meeting Owl 3 Video Conference Camera - Qty 1 – Logitech Webcam - Qty 1 – Motorized stand - Qty 4 – APC Battery Back-UPS |
07/09/2025 03:00 pm |
Kevin Hsueh |
No Signature: Customer signed DSI invoice |
|
W42017
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Install Digital Signage Screens at Bank of Guam ITC Location |
07/09/2025 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W42016
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Install Digital Signage Screens at Bank of Guam ITC Location |
07/09/2025 09:00 am |
Sean Bacani |
No Signature: Remote Support |
|
W42015
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) - Set up 5 new Lenovo workstation mini PCs. |
07/08/2025 03:30 pm |
Sean Bacani |
No Signature: Remote Support |
|
W42014
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) - Factory Reset and Upgrade to Windows 11 |
07/08/2025 08:30 am |
Sean Bacani |
With Customer Signature |
|
W42013
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Deliver Digital Signage Screens to Bank of Guam ITC |
07/08/2025 03:00 pm |
Sean Bacani |
No Signature: Project |
|
W42012
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Deliver Digital Signage Screens to Bank of Guam ITC |
07/08/2025 03:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W42011
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup Ajera for Jamie in Saipan. Setup Ajera for Janese in Guam |
07/08/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42009
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new email and MS Office 365 account for Dong Yan Han |
07/07/2025 01:30 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W42008
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup Jamie's new Lenovo workstation in Saipan |
07/07/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42007
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) VUribe not receiving or able to send emails. |
07/07/2025 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W42006
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new account for Dong Han Yan |
07/03/2025 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42005
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Upload NIST Assessment to PIEE portal |
07/03/2025 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42004
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Work with Revit Support to troubleshoot Revit 2022 installation issues. Run 1 new network for downstairs office new desk. |
07/02/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42003
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dr. Johnson printer. Register new employee on Timeclock |
07/02/2025 10:30 am |
Sean Bacani |
With Customer Signature |
|
W42002
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Create new profile for new employee. Setup user profile on workstation. |
07/02/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W41998
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kevin Fowler's Outlook had issues logging in to Exchange Server |
06/30/2025 10:50 am |
Chu Hsieh |
No Signature: remote |
|
W41995
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create new email and MS Office 365 account for Cheryleah Rengulbai Rome |
06/30/2025 08:00 am |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W41993
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Work with Joleen on PCI Compliance Scans |
06/27/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41992
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) per sophia Lindy's Outlook keep asking for password. |
06/27/2025 10:55 am |
Chu Hsieh |
No Signature: remote |
|
W41990
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Delete account/email for Crystal Gay and create new account/email for Floretta Salas |
06/26/2025 05:09 pm |
Chu Hsieh |
No Signature: remote |
|
W41984
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: (by: Francine Paulino) Per Francene Request: Add Stacey Nanpei to AR group email. Remove Larry Armamento from AP and HR group email. Add Francene Paulino to Manage group email. |
06/23/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Francene Paulino |
|
W41983
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Update 3CX notification to send to Intake@ttalaw.net (originally set to TThompson@ttalaw.net) |
06/23/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41981
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create new email account for Jennifer Fernandez (Subic Staff) |
06/23/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41978
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create new email and MS Office 365 account for Maria Regina Ganacias |
06/20/2025 04:00 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W41974
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Ireish Misola RDP Clipboard issue |
06/18/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41973
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Gail Request: Setup Duo Security app on Gail’s new mobile phone. Michael Request: Troubleshoot ID Printer. |
06/19/2025 10:00 am |
Sean Bacani |
With Customer Signature |
|
W41971
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Troubleshoot Jay's Macbook printing issues |
06/16/2025 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41970
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Mark Ruth Laptop |
06/16/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41969
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup new Lenovo Workstations |
06/16/2025 10:30 am |
Sean Bacani |
No Signature: Remote Support |
|
W41964
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Troubleshoot internet. Wes reported internet down |
06/12/2025 08:00 am |
Kevin Hsueh |
No Signature: Remote Support: Wes |
|
W41962
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Front Desk and Back Office workstation printing issues. |
06/11/2025 01:30 pm |
Kevin Hsueh |
No Signature: Agnes not onsite |
|
W41960
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Update user share drive access security rights |
06/11/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41959
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Lynn reported CSI running slow. Restart GMPSRV |
06/11/2025 08:15 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41958
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Jacob Tareyama) Setup 1 new workstation in OPs Department. Setup 1 new workstation in Logistics Department. Troubleshoot Mr. David Macbook printing issues. |
06/10/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41956
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Vanessa reported 3CX inbound and outbound calls down. |
06/09/2025 04:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41953
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Install UPS for network equipment |
06/06/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41952
|
Onsite |
Guam Department of Education Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) Troubleshoot touch issue on Planar iHUB at Saint Francis Catholic School |
06/05/2025 02:00 pm |
Chu Hsieh |
No Signature: warranty |
|
W41951
|
Onsite |
Guam Department of Education Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) Troubleshoot touch issue on Planar iHUB at Saint Francis Catholic School. |
06/05/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41950
|
Inhouse |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Troubleshoot Trackimo device |
06/05/2025 10:05 am |
Kevin Hsueh |
With Customer Signature |
|
W41949
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Check system if upgrade is needed * Setup profile and email for Elena Aguon |
06/05/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41947
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Lisa report users unable to access server |
06/04/2025 11:30 am |
Chu Hsieh |
No Signature: Remote |
|
W41946
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Andrew Miller Work Requested: (by: Andrew Miller) Troubleshoot Mr. Millers Macbook Xerox printing issues |
06/04/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41945
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gregory David Work Requested: (by: Gregory David) Troubleshoot Mr. Davids MS Office issues on his Macbook |
06/04/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41944
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot intermittent internet outage. |
06/04/2025 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41943
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber's email on iPhone issue and laptop MS Office issue |
06/04/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41942
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Server/network. Staff unable to login |
06/03/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41940
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Reset Timothy Leon Guerrero profile password |
06/03/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41939
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Terminate ATumbaga@ambyth.com |
06/03/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41936
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Troubleshoot Philips 2x3 iBox Video Wall System at Bank of Guam - ITC Location |
05/30/2025 02:30 pm |
Chu Hsieh |
No Signature: Presale visit |
|
W41935
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Feli reported emails from senders bouncing back. |
05/29/2025 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41932
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot 3CX Extensions |
05/28/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41927
|
Service Contract Remote |
Guam Memorial Park Jor-El Williams Work Requested: (by: Alicia Mafnas) Per Alicia, email from briamariesantos@gmail.com not being received. |
05/22/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41925
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Reset Lisa Brooks password |
05/21/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41924
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup SonicWALL Mobile Connect on Jay's Macbook. Install and activate Adobe Acrobat on Rikka's workstation. |
05/21/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41922
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Fatima's Teams access |
05/20/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41920
|
Service Contract Onsite |
Fargo Pacific, Inc. Bong Guzman Work Requested: (by: Bong Guzman) Troubleshoot Bong email issues |
05/19/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41919
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Setup new workstation for Rikka De Leon Troubleshoot ID Badge Printer issue (no double side printing) Setup new user on Tim Carrie old workstation at Logistics. |
05/16/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41918
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dentrix error message |
05/15/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41917
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create Seafix Saipan share drive access for Benjamin Vivero and Alejandre Manalo to Guam network. Upload AlphaCard Printer .PRN file for duplex printing. |
05/14/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41916
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) work with allstar copier to setup scan to email |
05/14/2025 10:30 am |
Chu Hsieh |
No Signature: remote |
|
W41915
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot PC Law pop ups following KB article provided by Amber Wines from PC Law. |
05/14/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41914
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Download and deploy updated Sentinel One EDR clients. Setup workstation in Rental Department. |
05/13/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41911
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Monica and Kaylene cannot print to Xerox-2 as it shows drivers need to be updated. |
05/12/2025 04:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41907
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create new email account for Lei'ane Onuki. |
05/08/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41906
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Map Ambyth Saipan and Seafix Saipan drives for Subic and Saipan staff not in office this morning |
05/08/2025 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41905
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create Ambyth Saipan and Ambyth Seafix Share drives. Map share drives on user workstations |
05/08/2025 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41904
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade PC Law |
05/08/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41902
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Have teachers create an ActivInspire flipchart relating to their subject/lesson plan from scratch. |
05/07/2025 03:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41901
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Lindy's Outlook fonts looks too small |
05/06/2025 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W41900
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continue Promethean ActivInspire Level 1 - Session 2 Training at Saint Paul Christian School. |
05/06/2025 03:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41899
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Disconnect 2 offices in TTA from TTA Network. TTA will be leasing out the 2 offices to another firm. |
05/06/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41898
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Users unable to access server |
05/06/2025 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W41897
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continuation of Promethean ActivInspire Level 1 - Session 2 Training at Saint Paul Christian School. |
05/05/2025 03:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41896
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Delete Lcabigting account and change password to Kyoko's account |
05/05/2025 09:45 am |
Chu Hsieh |
No Signature: remote |
|
W41894
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Create new account for Leary Jean Cabigting |
05/02/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W41893
|
Service Contract Remote |
Guam Memorial Park Anthony Marques Work Requested: (by: Anthony Marques) Troubleshoot Anthony's QuickBooks Client. |
05/02/2025 09:30 am |
Kevin Hsueh |
No Signature: Remote Support: Anthony Marquez |
|
W41891
|
Onsite |
Guam Community College Shirley August Work Requested: (by: Shirley August) Conduct Promethean ActivPanel LX End-User Training at GCC in Building 6000, rm 6220. |
05/02/2025 09:00 am |
Alahas Pereda |
No Signature: |
|
W41890
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Michael was getting error accessing a hawaii website. |
05/01/2025 02:11 pm |
|
No Signature: remote |
|
W41889
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Agnes' QuickBooks Issue |
05/01/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support: Agnes Quitugua |
|
W41888
|
Onsite |
Guam Department of Education Margaret Asuncion Work Requested: (by: Margaret Asuncion) Troubleshoot ActivPanel Nickel. Teacher cannot access any application or update the firmware. |
05/01/2025 01:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41887
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Mark Ruth laptop |
05/01/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41883
|
Service Contract Inhouse |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Larry Armamento) Per Larry - Cookie said that he already spoke to Kevin in regards to instructions |
04/29/2025 04:44 pm |
Kevin Hsueh |
With Customer Signature |
|
W41879
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dentrix |
04/28/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41878
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Create new mailbox and user for Crystal Gay |
04/25/2025 02:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41875
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Check old Dell workstations and confirm if 1 old Dell workstation can be reprepped for Saipan office. Deliver and setup Image Manager Server. |
04/23/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41874
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Jamie's Saipan workstation SonicWALL VPN access. |
04/23/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41873
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Create new share drive "Archive Projects" and work with Fargo Pacific to move old, complete project files to new share drive. |
04/22/2025 02:00 pm |
Kevin Hsueh |
No Signature: |
|
W41872
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Re-key and install SSL Certificate |
04/21/2025 11:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41869
|
Onsite |
Guam Community College Shirley August Work Requested: (by: Shirley August) Deliver motorized mobile stand and install stand and ActivPanel LX in GCC Foundation Building. |
04/18/2025 08:36 am |
Chu Hsieh |
No Signature: promethean installation |
|
W41868
|
Onsite |
Guam Community College Shirley August Work Requested: (by: Shirley August) Deliver motorized mobile stand and install stand and ActivPanel LX in GCC Foundation Building in RM 6221. |
04/18/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed DSI acknowledgement form |
|
W41866
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create new Exchange Mailbox for Ameah Salas |
04/17/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41864
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Reset Guy's profile password |
04/16/2025 09:45 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41863
|
Service Contract Remote |
JMC Equipment Rental Larry Armamento Work Requested: (by: Larry Armamento) Reset Larry's password (JMCDM\LArmamentoJMC) |
04/16/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41860
|
Service Contract Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Create AD, Email, and MS Office 365 accounts for Jesse McCarrell-Valadez |
04/14/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Cookie Taitano |
|
W41859
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Meeting to discuss MS Office and Acrobat. Troubleshoot VPN client for Saipan workstation. |
04/14/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41858
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Reprep Lenovo M725s (Char old workstation) |
04/14/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41857
|
Project Onsite |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Deliver and install Promethean ActivPanel LX 65” (wall-mounted) on second floor. Power up Promethean ActivPanel LX 65" and connect to The Giving Tree WiFi network. |
04/11/2025 01:30 pm |
Chu Hsieh |
No Signature: project |
|
W41856
|
Onsite |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Deliver and install one Promethean ActivPanel LX 65” (wall-mounted). Wall is concrete. |
04/11/2025 01:30 pm |
Kevin Hsueh |
No Signature: customer signed acknowledgement form |
|
W41855
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Reset ArtRay Irons (AIrons) profile password. |
04/11/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support: Rikka De Leon |
|
W41852
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot printing issues |
04/11/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41851
|
Inhouse |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Conduct Promethean LX End-User Training in DSI Conference Room for The Giving Tree staff. |
04/10/2025 10:00 am |
Alahas Pereda |
No Signature: |
|
W41850
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Mount TV in Conference Room |
04/10/2025 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41849
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Wes Seleen) Troubleshoot computer. |
05/01/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41847
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dentrix |
04/08/2025 03:15 pm |
Kevin Hsueh |
With Customer Signature |
|
W41846
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Jay Garrido: Setup workstation for Jerome Unpingco. Leiana Topasna: Setup workstation for Jefferson Wendell Garcia |
04/08/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41845
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Jay Garrido: Create new email and MS Office 365 accounts for Jerome Unpingco. Leiana Topasna: Create new email and MS Office 365 accounts for Jefferson Wendell Garcia. |
04/08/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41844
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Update Ajera to version 10.10.05 |
04/08/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41842
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Configure CYMA Access and Configure exchange email in Outlook client on Brittany's workstation |
04/07/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41841
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) troubleshoot Eric printing issues |
04/07/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41840
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new Active Directory profile for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41839
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new email and MS Office 365 account for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41837
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Eric's Monitor issues. No display |
04/04/2025 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41836
|
Service Contract Onsite |
Fargo Pacific, Inc. Joseph Magsino Work Requested: (by: Joseph Magsino) Transfer Primavera P6 software from old laptop to new laptop. |
04/04/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41835
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate TMcdermott@ambyth.com per Leiana's request |
04/03/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Leiana Topasna |
|
W41834
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup new Lenovo Workstation. |
04/03/2025 02:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41833
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Jeaneshia Salas email issue |
04/03/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41831
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Install Nitro PDF on Darryl Navarro and Adrienne Dayson laptops |
04/02/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41830
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Deliver and setup Front Desk workstation |
04/02/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41828
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) continue with the server backup issues |
04/01/2025 08:30 am |
Chu Hsieh |
No Signature: remote |
|
W41827
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) continue with backup troubleshooting |
03/31/2025 10:00 am |
Chu Hsieh |
No Signature: Remote Support |
|
W41825
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Conference Room Workstation |
04/01/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41823
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Gail: Terminate Deearah Torre (DTorre@ambyth.com). No backup needed. Jay: Terminate Kaela Quirante (KQuirante@ambyth.com). No backup needed. |
03/31/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41822
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: (by: Becky Quintanilla) Deliver and install new 16-Port Gigabit Switch |
03/31/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41820
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kalene unable to access CEAC website |
03/28/2025 01:50 pm |
Chu Hsieh |
No Signature: remote |
|
W41818
|
Onsite |
Guam Public Library System June Aflague Work Requested: (by: June Aflague) Conduct Promethean ActivPanel V9 End-User training. |
03/28/2025 09:00 am |
Alahas Pereda |
No Signature: |
|
W41817
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Pick up Front Desk workstation and bring back to DSI to reprep |
03/27/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41816
|
Service Contract Remote |
JMC Equipment Rental Larry Armamento Work Requested: (by: Larry Armamento) Restart QuickBooks Database Server Manager. |
03/27/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41811
|
Service Contract Onsite |
Micronesian Divers Association Matt Laguana Work Requested: (by: Matt Laguana) Setup new laptop for Matt |
03/25/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41810
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Check Gray Nissan Frontier (7238TFL) Trackimo. Trackimo unit not charging. |
03/24/2025 01:30 pm |
Kevin Hsueh |
No Signature: Warranty |
|
W41806
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create email and MS Office 365 accounts for Ardel Tumbaga |
03/21/2025 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41804
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup new user profile for Ardel Tumbaga. Setup profile on Accounting workstation. |
03/21/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Gail Manuel |
|
W41803
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Lindy's Outlook reported corruption to OST file |
03/21/2025 09:30 am |
Chu Hsieh |
No Signature: remote |
|
W41801
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create new email account for Peter Raymond |
03/20/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Jay Garrido |
|
W41800
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) recurring spam email being received on rfvstaff and rfvoffice email addresses. Remove Seth, Tim and David email addresses from distribution list. |
03/20/2025 01:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41799
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup workstation for new employee Peter Raymond. Setup new workstation in Logistics Office. Relocate barcode printer from Logistics office to Warehouse; Install barcode printer on Warehouse workstation. |
03/20/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41797
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) DM Upgrade (11.50). Troubleshoot Clare’s email. Issue: Shuts down throughout the day. Perform any MS updates on the server. |
03/19/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41796
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Terminate Daniel Torre account |
03/18/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Jay Garrido |
|
W41795
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Vanessa reported IP Phone time is off |
03/17/2025 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41792
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Deliver and setup 2 new Lenovo laptops. Install ID Badge Printer Software on HR Workstation. |
03/13/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41790
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Deliver and install trackimo units |
03/13/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41789
|
Service Contract Remote |
Fargo Pacific, Inc. Bong Guzman Work Requested: (by: Bong Guzman) Bong Guzman advised that Camp Blas Engineer (robin.l.cortez.civ@us.navy.mil) not receiving fargogu.com emails. |
03/12/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41787
|
Inhouse |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Set up two new Lenovo Laptops. |
03/12/2025 09:29 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41786
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continue ActivInspire Level 1 training at St. Paul Christian School. |
03/12/2025 12:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41782
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Create new user profiles for Adrianne Dayson and Darryl Navarro |
03/11/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41781
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Conduct Level 1 Training at St. Paul Christian School. |
03/11/2025 12:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41779
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Conduct ActivInspire Level 1 - Session 2 at St. Paul Christian School |
03/10/2025 12:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41778
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Troubleshoot various issues |
03/07/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41777
Ref/PO#PO00033363 |
Onsite |
Guam Public Library System Jenelle Garrido Cruz Work Requested: (by: Jenelle Garrido Cruz) Deliver and install two Promethean ActivPanel V9 65" with mobile stands to Guam Public Library System. One panel will be installed on the 1st floor and the other panel will be installed on the 2nd floor. |
03/07/2025 09:00 am |
Chu Hsieh |
No Signature: Project |
|
W41776
Ref/PO#PO00033363 |
Onsite |
Guam Public Library System Jenelle Garrido Cruz Work Requested: (by: Jenelle Garrido Cruz) Deliver and install two Promethean ActivPanel V9 65" with mobile stands to Guam Public Library System. One panel will be installed on the 1st floor and the other panel will be installed on the 2nd floor. |
03/07/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form and invoice |
|
W41775
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Chona request to remove Melet, Michael and Chona from receive backup notifications and to setup arch@traguam.com to receive the notifications instead. |
03/06/2025 10:45 am |
Chu Hsieh |
No Signature: remote |
|
W41774
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School. |
03/06/2025 02:30 pm |
Alahas Pereda |
With Customer Signature |
|
W41772
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Art Irons) Art Request: Create new account for Francesca Cagang. Gail Request: Terminate Kristine Kristoph and Annika Cruz. |
03/06/2025 08:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41771
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Naomi Manibusan) Reset FuneralDirectors@guammemorialpark.com password. |
03/05/2025 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41770
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School. |
03/05/2025 02:30 pm |
Alahas Pereda |
With Customer Signature |
|
W41769
Ref/PO#P2500257 |
Onsite |
Guam Community College Shirley August Work Requested: (by: Shirley August) Deliver and store one Promethean ActivPanel LX 65" and OPS-A in GCC Bookstore at Foundation Building 6000. installation will be done when mobile stand arrives. |
03/05/2025 02:30 pm |
Chu Hsieh |
No Signature: project |
|
W41768
Ref/PO#P2500257 |
Onsite |
Guam Community College Shirley August Work Requested: (by: Shirley August) Deliver and store one Promethean ActivPanel LX 65" and OPS-A in GCC Bookstore at Foundation Building 6000. installation will be done when mobile stand arrives. |
03/05/2025 02:30 pm |
Kevin Hsueh |
No Signature: Shirley August signed DSI invoice |
|
W41767
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Create new accounts for Ashley Santos and Jeanisha Salas |
03/05/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41766
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Sophia need to retrieve old emails (2015) from Lindy's old mailbox on the old server |
03/04/2025 02:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41765
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Deliver and install new Server HDDs |
03/04/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41764
Ref/PO#PO 20241958 |
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School. |
03/04/2025 02:30 pm |
Alahas Pereda |
With Customer Signature |
|
W41762
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new email accounts for Adrianne Dayson and Darryl Navarro. |
03/03/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41761
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Setup HeavyBid Software |
03/03/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41760
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot CSI Access |
03/03/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41758
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate Tanya Norman (TNorman@ambyth.com) and Gladys Abina (GAbina@ambyth.com) exchange accounts. |
02/28/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41756
|
Service Contract Inhouse |
JMC Equipment Rental Francine Paulino Work Requested: (by: Francine Paulino) Repurpose laptop. Francine will email the new email address that needs to be created. |
02/28/2025 02:08 pm |
Kevin Hsueh |
With Customer Signature |
|
W41754
Ref/PO#20241958 |
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Conduct Promethean End-User and ActivInspire Level 1 Training at St. Paul Christian School. |
02/28/2025 08:30 am |
Alahas Pereda |
With Customer Signature |
|
W41753
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Register new employees on biometric timeclock |
02/27/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41751
|
Service Contract Onsite |
Guam Memorial Park Jor-El Williams Work Requested: (by: Jor-El Williams) Troubleshoot Workstation |
02/27/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41747
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) rekey SSL certificate on Exchange server |
02/25/2025 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W41745
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Jon request change password for Seth Foreman account and delete the 5000+ spam emails |
02/24/2025 04:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41744
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Provision Yealink T43U IP Phone for Extension 123 |
02/24/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Colin O'Connell |
|
W41741
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Check gta dsl |
02/21/2025 10:30 am |
Chu Hsieh |
With Customer Signature |
|
W41739
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Update MS Office 365 subscription used on workstations. |
02/26/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41738
|
Service Contract Remote |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) Raquel reported https://login.unitedtranzactions.com/obp/volvo_penta is not accessible. |
02/19/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41737
|
Project Remote |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Yodeck and VirtuBox knowledge transfer, documentation creation, and minor issue fixes on the VirtuBox kiosk. |
02/03/2025 08:00 am |
Rico Littawa |
No Signature: |
|
W41734
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Finish SentinelOne EDR Deployment. Troubleshoot various issues. |
02/19/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41733
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Unable to print to xerox-× |
02/18/2025 01:30 pm |
Chu Hsieh |
No Signature: Remote |
|
W41732
Ref/PO#PO 20242050 |
Onsite |
Guam Department of Education Joel Ollet Work Requested: (by: Joel Ollet ) Conduct Promethean V9 Standard End-User Training at SIFA Learning Academy. |
02/19/2025 03:00 pm |
Alahas Pereda |
No Signature: |
|
W41730
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot workstation Dentrix issue. Troubleshoot check out counter printer issue |
02/18/2025 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41727
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Mark reported email from midpacfareast.com not being received. |
02/14/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Mark Peredo |
|
W41724
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot GSC Fax Line |
02/13/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41722
|
Project Remote |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Virtubox initial set up, way finding directory programming, account creation, and page layouts. |
01/21/2025 08:00 am |
Rico Littawa |
No Signature: |
|
W41721
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot Bong's exchange email on mobile phone. |
02/11/2025 01:45 pm |
Kevin Hsueh |
With Customer Signature |
|
W41719
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Server maintenance check. Upgrade Debtmaster. |
02/11/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41718
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Rikka De Leon) Setup accounts and workstations for Marilyn Killion (mkillion@ambyth.com) and Toby Sena (tsena@ambyth.com) |
02/10/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41717
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Reset KQuirante@ambyth.com email password and set emails to forward to jgarrido@ambyth.com |
02/07/2025 05:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41716
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Remotely help Michael on WinZip issue |
02/07/2025 02:40 pm |
Chu Hsieh |
No Signature: remote |
|
W41713
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Cas reported no audio on the Planar iHub 136 |
02/07/2025 09:30 am |
Chu Hsieh |
No Signature: project |
|
W41711
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Troubleshoot Lou's SonicWALL VPN Client |
02/07/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41710
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Troubleshoot Phantom touch on IR touch sensor and replace one LED module |
02/04/2025 01:00 pm |
Chu Hsieh |
No Signature: project |
|
W41709
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Troubleshoot user issues related to new server project |
02/06/2025 02:00 pm |
Kevin Hsueh |
No Signature: project |
|
W41708
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Install two 55" wall-mounted digital signages with Yodeck app. |
02/06/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed on W41705 |
|
W41707
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Install two 55" wall-mounted digital signages with Yodeck app. |
02/06/2025 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41706
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Install 55" wall-mounted digital signage with wayfinding software. |
02/06/2025 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41705
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Install 55" wall-mounted digital signage with wayfinding software. |
02/06/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41704
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup 3 new Macbook Pro |
02/05/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41702
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli Outlook Issues |
02/05/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41700
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Troubleshoot Infant of Prauge Planar iHUB |
02/04/2025 01:00 pm |
Kevin Hsueh |
No Signature: |
|
W41697
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup new workstation in Subic Office for Fatima Cabalar |
02/03/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41696
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email accounts for Fatima Cabalar (FCabalar@ambyth.com) and Rikka De Leon (RDeLeon@ambyth.com). |
02/03/2025 02:00 pm |
Kevin Hsueh |
No Signature: |
|
W41695
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot piee.eb.mil and fhb.com sites not accessible. |
02/03/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41693
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot various workstation issues |
01/31/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41692
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHUB 136 to eight sites |
01/06/2025 08:00 am |
Chu Hsieh |
No Signature: project |
|
W41691
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Install new network printer on workstations and laptops. |
01/30/2025 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41690
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) New Server Project |
01/29/2025 08:00 am |
Kevin Hsueh |
No Signature: |
|
W41689
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber exchange account on his iPhone |
01/30/2025 10:30 am |
Kevin Hsueh |
No Signature: Unable to load webapp |
|
W41688
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Troubleshoot Leiana macbook share drive access |
01/30/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41687
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) New Server Project |
01/28/2025 08:00 pm |
Kevin Hsueh |
No Signature: |
|
W41686
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) JMC New Server Project |
01/28/2025 08:00 am |
Kevin Hsueh |
No Signature: |
|
W41684
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Install new touch IR circuit board on Planar iHUB at Father Duenas |
01/27/2025 08:30 am |
Kevin Hsueh |
No Signature: |
|
W41681
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli's Laptop |
01/24/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41680
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Gta internet down. Enable ite bec |
01/24/2025 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W41678
Ref/PO#PO 20242050 |
Onsite |
Guam Department of Education Joel Ollet Work Requested: (by: Joel Ollet ) Deliver and install nine Promethean ActivPanel V9 86" and motorized stands to SIFA Learning Academy Charter School. |
01/23/2025 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41677
Ref/PO#PO 20242050 |
Onsite |
Guam Department of Education Joel Ollet Work Requested: (by: Joel Ollet ) Deliver and install nine Promethean ActivPanel V9 86" and motorized stands to SIFA Learning Academy Charter School. |
01/23/2025 09:00 am |
Kevin Hsueh |
No Signature: |
|
W41676
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup YRBM Share Drive on Reina, Marilou, and Zenie workstations in Subic Office. |
01/22/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41673
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) emails sent from naver.com was not received by Jon |
01/17/2025 03:15 pm |
Chu Hsieh |
No Signature: remote |
|
W41672
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Agnes request deletion of Angelina Villagomez account/email and create a new account/email funeraldirectors. |
01/17/2025 10:45 am |
Chu Hsieh |
No Signature: remote |
|
W41671
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Troubleshoot Planar iHUB 136 Touch issues at Father Duenas |
01/16/2025 12:00 pm |
Kevin Hsueh |
No Signature: |
|
W41670
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHUB 136 at Infant of Prague Catholic Nursery & Kindergarten |
01/16/2025 08:00 am |
Kevin Hsueh |
No Signature: |
|
W41669
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar IHUB 136 at Father Duenas |
01/15/2025 08:00 am |
Kevin Hsueh |
No Signature: |
|
W41668
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Need to transfer data to SSD from Dr. Caleb's machine. |
01/15/2025 09:16 am |
Kevin Hsueh |
No Signature: |
|
W41667
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar IHUB 136T Screen at St. Anthony Catholic School |
01/14/2025 08:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41666
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar IHUB 136T Screen at Santa Barbara Catholic School |
01/13/2025 10:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41664
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create email accounts for Ticia-Lynn McDermott and Nolan Cruz |
01/13/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41662
|
Service Contract Onsite |
Island Medical Staff and Billing Carolyn Mafnas Work Requested: (by: Carolyn Mafnas) Troubleshoot Dr. Silan's Office access to EMR software |
01/13/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41660
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Scanned Email sent from Kyorcera copier are not being received. |
01/10/2025 03:30 pm |
Chu Hsieh |
No Signature: Remote |
|
W41659
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHub 136T at Dominican Catholic School |
01/10/2025 08:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41658
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kevin unable to access pacer.login.uscourts.gov website. |
01/09/2025 03:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41657
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHub 136T at Academy of Our Lady |
01/09/2025 08:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41656
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHub 136T at Bishop School |
01/08/2025 08:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41655
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHub at St. Francis Catholic School |
01/06/2025 08:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41654
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Scan to email not working on 2 Kyocera printer |
01/08/2025 03:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41651
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new accounts for Annika Cruz |
01/07/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Lou Garcia |
|
W41650
|
Service Contract Onsite |
JMC Equipment Rental Francine Paulino Work Requested: (by: Francine Paulino) Troubleshoot server |
01/07/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41649
|
Service Contract Remote |
Guam Memorial Park Jor-El Williams Work Requested: (by: Jor-El Williams) Jor-El Reported no inbound emails being received |
01/03/2025 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41647
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Janet's Outlook Issues |
01/02/2025 04:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41645
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber's workstation |
12/30/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41643
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Check the nine Promethean AP9 86" panels at GDOE receiving warehouse. |
12/27/2024 09:24 am |
Kevin Hsueh |
No Signature: |
|
W41641
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Create new email accounts |
12/23/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Agnes Quitugua |
|
W41640
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Update Ajera to version 10.10.01 |
12/20/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W41638
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Install 17x power cord and SoundBar at St Pauls. |
12/17/2024 08:30 am |
Chu Hsieh |
No Signature: project |
|
W41637
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Deliver 4 mobile stand and install the existing 4 Promethean board to it. Deliver the assemble units to respective rooms |
12/16/2024 09:00 am |
Chu Hsieh |
No Signature: Project |
|
W41633
|
Onsite |
Guam Department of Education Paula Villaluna Work Requested: (by: Paula Villaluna) Conduct Promethean AP9 End-User Training at Finegayan Elementary School. |
12/18/2024 03:00 pm |
Alahas Pereda |
No Signature: |
|
W41631
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Upgrade 3CX Phone System to Version 20 |
12/17/2024 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41630
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Fargo Guest Wifi. Assist Arnel to install required software on his laptop. |
12/17/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41628
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Set up ThinkCentre |
12/17/2024 08:48 am |
Kevin Hsueh |
With Customer Signature |
|
W41626
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Relocate network equipment to network shelf at Logistics Office. |
12/16/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41624
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: (by: Vanessa Cruz) Install new SSD. Reprep with Windows 10 Pro. Transfer data from old HDD to new SSD |
12/12/2024 04:00 pm |
Kevin Hsueh |
No Signature: Delivered while onsite on W41626 |
|
W41623
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Server. Emails not being received. |
12/12/2024 12:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41621
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) break down promethean shipping boxes and dispose |
12/11/2024 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41620
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Installation of 17x 75" Promethean Boards at St. Paul |
12/09/2024 01:00 pm |
Chu Hsieh |
No Signature: project |
|
W41618
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Install new HDD on Server. new HDD provided by Lisa |
12/11/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41616
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Monica Oscariz Work Requested: (by: Monica Oscariz) Re-install CYMA and ensure workstation settings are in place. Workstation previously reprepped with Windows 11 Pro. |
12/10/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41615
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) MDABOATHOST crashed |
12/09/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41613
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot various issues |
12/09/2024 01:48 pm |
Kevin Hsueh |
With Customer Signature |
|
W41612
|
Remote |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) Upgrade 3CX to Version 20 |
12/09/2024 09:30 am |
Kevin Hsueh |
No Signature: 3CX Phone System Support |
|
W41611
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot network issues |
12/06/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41609
|
Service Contract Remote |
Fargo Pacific, Inc. Bong Guzman Work Requested: (by: Bong Guzman) Bong reported emails from mail.mil receiving delays. |
12/06/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41606
|
Service Contract Remote |
JMC Equipment Rental Carmen Martinez Work Requested: (by: Carmen Martinez) JMC Servers powered off due to power outage |
12/05/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41605
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) 3CX Version 20 Upgrade |
12/05/2024 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41604
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Saipan: Troubleshoot Joan's workstation Ambyth Logistics Guam: Troubleshoot Tanya's workstation. |
12/04/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41603
|
Service Contract Remote |
JMC Equipment Rental Francine Paulino Work Requested: (by: Francine Paulino) Troubleshoot Exchange Server |
12/04/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41602
|
Onsite |
Guam Department of Education Maribeth Benavente Work Requested: (by: Maribeth Benavente) Assist GDOE to tag 17 Promethean ActivPanels at St. Paul. |
12/04/2024 09:00 am |
Kevin Hsueh |
No Signature: |
|
W41601
|
Onsite |
Department of Public Health & Social Services George Barnhart Work Requested: (by: George Barnhart) Conduct AP9 Premium End-User Training at Guam WIC Program office |
12/04/2024 10:00 am |
Alahas Pereda |
No Signature: |
|
W41600
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Troubleshoot Various Issues |
12/03/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41598
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Rekey and install SSL Certificate |
12/02/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41596
|
Onsite |
Department of Public Health & Social Services George Barnhart Work Requested: (by: Andriana Quitugua) Deliver ActivPanel 9, motorized mobile stand and accessories to DHPSS-WIC. |
11/26/2024 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41595
|
Onsite |
Guam Department of Education Carmen T. Charfauros Work Requested: (by: Carmen T. Charfauros) QC, TAG, pickup and delivery of screen and motorized stand to be deliver to Finegayan Elementary school |
11/22/2024 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41594
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Agnes reported Sony Viao PC unable to open CCSI |
11/25/2024 10:15 am |
Chu Hsieh |
No Signature: remote support |
|
W41592
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot Shadowprotect backup |
11/22/2024 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41588
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Site Visit for Digital Signage Installation |
11/21/2024 02:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W41587
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Lindy having Word crashing when trying to search for files |
11/21/2024 10:00 am |
Chu Hsieh |
No Signature: remote support |
|
W41585
Ref/PO#PO 20242034 |
Onsite |
Guam Department of Education Evotia Perez Work Requested: (by: Evotia Perez) Pick-up two mobile stands from GDOE warehouse and deliver to PC Lujan Elementary School. Relocate two Wall-Mounted ActivPanels to the two mobile stands. |
11/21/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41584
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Service at Mr. Webber's Residence: Troubleshoot Internet Issues |
11/20/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41583
|
Service Contract Remote |
Fargo Pacific, Inc. Lea Quiroz Work Requested: (by: Lea Quiroz) Setup Lea Quiroz (Lea@fargogu.com) on her new mobile phone. |
11/19/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41582
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Saipan Remote Support: Work with Pete from CYMA to check ASM-21 batch issues |
11/19/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41581
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) QC two Promethean Mobile Stands, one ActivPanel V9 75" , and one Motorized Stand. |
11/19/2024 10:00 am |
Kevin Hsueh |
No Signature: |
|
W41580
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Troubleshoot Leiana's Macbook printing issues |
11/18/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41578
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Re-key and install new SSL Certificate |
11/15/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41576
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Olivia Ramos MS Office 365 (Subic Office) |
11/14/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41575
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Troubleshoot Arcserve Shadowprotect known failure issue |
11/13/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41574
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Reset Nida's user profile password. Perform maintenance on Arcserve Shadowprotect. |
11/13/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41573
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Per Gail, check backup and restore file that was deleted/no longer present on BIDS share drive |
11/13/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41570
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) ShadowProtect reported backup failure |
11/13/2024 02:00 pm |
Chu Hsieh |
No Signature: remote support |
|
W41569
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Christi: Meet with SecureSafe on their alarm panel network connection. Gail: Export ASM-21 CYMA File and upload to CYMA Support for troubleshooting. |
11/12/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41566
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot NVR |
11/11/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41565
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup workstation for Daniel Torre |
11/11/2024 09:07 am |
Kevin Hsueh |
With Customer Signature |
|
W41564
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Backup CDivis@ambyth.com mailbox. Terminate CDivis@ambyth.com after backup of mailbox |
11/08/2024 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41563
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Troubleshoot Rodney's QuickBooks |
11/08/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41562
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Server Project |
11/06/2024 01:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41561
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create new email and MS Office 365 account for Daniel Torre |
11/07/2024 11:00 am |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W41560
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot various issues |
11/07/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41559
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Old Server beeping |
11/06/2024 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W41558
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Fanny Paguio Work Requested: (by: Fanny Paguio) Accounting Department: Setup Sherri on Liz’s Desk. |
11/06/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41556
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Per Lisa Brooks: Add yahoo.com and ymail.com to SonicWALL Hosted Email Security allowed list. |
11/04/2024 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41555
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Mitch Thompson Work Requested: (by: Mitch Thompson) Remote Support: Work with Mitch to complete Zurich Insurance Group Questionnaire |
11/04/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support: Mitch Thompson |
|
W41554
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: (by: Elisa Loyola) setup automatic backup of Lisa's PC to external HDD |
11/01/2024 10:00 am |
Chu Hsieh |
No Signature: Project |
|
W41549
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup Lenovo Workstation for Nida |
10/31/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41548
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: (by: Elisa Loyola) Setup new pc for Lisa |
10/30/2024 10:00 am |
Chu Hsieh |
No Signature: Project |
|
W41544
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Rekey ssl certificate |
10/29/2024 04:30 pm |
Chu Hsieh |
No Signature: Remote |
|
W41542
|
Onsite |
Finance Integrated Solutions John Santos Work Requested: (by: John Santos) Hosted 3CX Service: Troubleshoot John's 3CX App registration issue. |
10/29/2024 10:30 am |
Kevin Hsueh |
No Signature: Unable to load DSI WebApp while at customer's site |
|
W41541
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Gta internet issues |
10/28/2024 04:00 pm |
Chu Hsieh |
With Customer Signature |
|
W41539
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email and MS 365 Account for Deearah Torre |
10/25/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Hosted Exchange |
|
W41538
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Troubleshoot QuickBooks |
10/25/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41537
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Reset Rick Meno (RMeno) user profile password |
10/25/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W41535
|
Onsite |
M.U. Lujan Elementary School Michael Meno Work Requested: (by: Michael Meno ) Install new Promethean Main Board |
10/24/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41532
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Jay unable to setup his MS Exchange account on his new mobile phone. |
10/22/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41530
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot Joephet's 3CX Extension/IP Phone |
10/21/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41529
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup new Macbook for Tony |
10/21/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41528
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Setup ITE BEC to sonicwall |
10/17/2024 02:00 pm |
Chu Hsieh |
With Customer Signature |
|
W41527
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) No internet service. GTA blade server down |
10/17/2024 10:45 am |
Chu Hsieh |
With Customer Signature |
|
W41525
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Corey Laptop network issues |
10/17/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41524
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Rekey SSL certificate for Exchange Server. |
10/16/2024 02:15 pm |
Chu Hsieh |
No Signature: remote support |
|
W41523
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup new Macbook for Leiana |
10/16/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41522
|
Service Contract Inhouse |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Set-Up NUCBOX |
10/15/2024 03:39 pm |
Kevin Hsueh |
With Customer Signature |
|
W41520
|
Onsite |
Bayview Church Jeffrey Pinaula Work Requested: (by: Jeffrey Pinaula) Deliver 43" Floor Standing Kiosk |
10/15/2024 01:20 pm |
Chu Hsieh |
No Signature: project |
|
W41517
|
Onsite |
Bayview Church Jeffrey Pinaula Work Requested: (by: Jeffrey Pinaula) Deliver 43" Floor Standing Kiosk |
10/15/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41516
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) troubleshoot workstation |
10/15/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41515
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Update Debtmaster to version 11.46 on Server and Workstations. |
10/15/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41512
|
Service Contract Inhouse |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Reprep Corey's old laptop (Lenovo T580) |
10/10/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41511
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup VPN Access on Jay Garrido laptop |
10/10/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41508
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup Josh Dandan Macbook with SonicWALL VPN Client. Setup Monica laptop for remote access. |
10/08/2024 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41507
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Sureta San Nicolas Work Requested: (by: Sureta San Nicolas) Troubleshoot Suretas extension 102 |
10/07/2024 03:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41505
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) update website to remove Seth and Andrea |
10/07/2024 10:30 am |
Chu Hsieh |
No Signature: remote |
|
W41504
|
Service Contract Remote |
Guam Memorial Park Timothy Leon Guerrero Work Requested: (by: Timothy Leon Guerrero) Reset Tim Leon Guerrero user profile password. |
10/07/2024 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41503
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email and MS Office 365 subscription for Haisha Rodriguez |
10/04/2024 11:00 am |
Kevin Hsueh |
No Signature: Hosted Exchange Service |
|
W41502
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup user account and workstation for Haisha Rodriguez |
10/04/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41501
|
Service Contract Remote |
JMC Equipment Rental Francine Paulino Work Requested: (by: Francine Paulino) Troubleshoot email server mail flow |
10/04/2024 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41499
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Deliver and setup Digital Signage Media Player |
10/07/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41498
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup BIDS share drive access for Josh Dandan in Saipan |
10/02/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Josh Dandan |
|
W41497
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Install required QuickBooks update on JonhRey laptop |
10/02/2024 08:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41496
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Show Colin how to export VM to OVF file |
10/01/2024 03:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41495
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Troubleshoot copier room telephone jack |
10/01/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41493
|
Service Contract Inhouse |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Reprep GMKtec NucBox M3. System has several BSOD errors. System need to be stable as it will host the MDA Boat Software |
09/30/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41491
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Deliver and setup Lenovo Workstation |
10/04/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41490
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Check access to https://abaretirement.com/plan-admin-resources/form-5500-filing-information/. Vanessa reported blocked message. |
09/30/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41489
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) No email and internet access |
09/30/2024 07:45 am |
Chu Hsieh |
No Signature: Remote support |
|
W41488
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Eric James' exchange account on his mobile phone |
09/30/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41487
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Michael unable to open Outlook |
09/27/2024 03:00 pm |
Chu Hsieh |
No Signature: remote support |
|
W41484
Ref/PO#PR240813 |
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Conduct Promethean V9 Premium End-User Training at UOG. |
10/25/2024 10:00 am |
Alahas Pereda |
No Signature: |
|
W41483
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) install QuickBooks 2023 on new laptop |
09/26/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41482
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Work with GTA to get VDSL back up on SonicWall |
09/25/2024 01:50 pm |
Chu Hsieh |
No Signature: remote |
|
W41481
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Windows File Explorer keeps crashing on Joh's PC |
09/24/2024 04:00 pm |
Chu Hsieh |
No Signature: remote support |
|
W41479
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Various Issues. |
09/25/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41477
Ref/PO#PO 20241167 |
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Conduct Promethean LX End-User Training at St. John's School. |
09/25/2024 03:45 pm |
Alahas Pereda |
No Signature: |
|
W41475
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Lori's workstation |
09/24/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41474
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gregory David Work Requested: (by: Gregory David) Assist Mr. David with VPN and share drive access |
09/23/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support: Mr. David |
|
W41473
Ref/PO#PO 20241167 |
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Conduct Promethean V9 End-User Training. |
09/23/2024 03:45 pm |
Alahas Pereda |
No Signature: |
|
W41472
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot VM WIN2K12_WEBSRV. Per Colin, unable to boot VM |
09/23/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Colin |
|
W41471
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade Debtmaster on server and workstations |
09/23/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41470
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Deliver and install 2 Promethean ActiV Panel 9 |
09/20/2024 08:30 am |
Chu Hsieh |
No Signature: project |
|
W41469
Ref/PO#240813 |
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Deliver and install 2 Promethean Active Panel 9 Premium. |
09/20/2024 08:00 am |
Kevin Hsueh |
No Signature: Customer signed invoice and acknowledgment form |
|
W41468
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Deliver and setup Mr. Webber's new Lenovo X1 Carbon. Transfer data from workstation to Lenovo X1 Carbon. |
09/19/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41466
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot ICC Exam Room 2 network connection |
09/19/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41465
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Rodney's QuickBooks issue. Troubleshoot Roland's email issues. Check various other issues. |
09/18/2024 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41463
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Clean up Promethean Cardboard and Packaging Material. |
09/16/2024 08:30 am |
Kevin Hsueh |
No Signature: |
|
W41462
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Troubleshoot Steph@mdaguam.com. Unable to receive emails |
09/17/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41460
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: (by: Jiao Jiao Zhu) Setup new external HDD for Server Daily Backup |
09/16/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41459
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Setup GTA BEC Modem |
09/13/2024 02:25 pm |
Kevin Hsueh |
With Customer Signature |
|
W41458
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Pickup 20x 75" Promethean boards and deliver to St John School |
09/09/2024 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41457
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Exchange Server. Corey reported unable to send/receive emails |
09/12/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Corey Paulino |
|
W41456
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Install 6 Promethean Panels (Wall Mounts) |
09/12/2024 08:30 am |
Kevin Hsueh |
No Signature: |
|
W41454
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Meeting with Ambyth, FBI, and Federal Partners regarding cyber security |
09/11/2024 10:30 am |
Kevin Hsueh |
No Signature: |
|
W41453
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) QC of 20 Promethean Panels at GDOE. Delivery of 20 Promethean Panels, 10 Mobile stands to St. John's |
09/09/2024 08:30 am |
Kevin Hsueh |
No Signature: |
|
W41450
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Reprep Elsie's Dell Workstation |
09/06/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41449
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Install and activate Sonicwall Hosted Email Security Licenses |
09/05/2024 10:00 am |
Chu Hsieh |
No Signature: remote |
|
W41448
Ref/PO#PO 20241150 |
Onsite |
Guam Department of Education Evotia Perez Work Requested: (by: Evotia Perez) Conduct AP9 End-User Training at Marcial A. Sablan Elementary School. |
09/05/2024 02:00 pm |
Alahas Pereda |
No Signature: |
|
W41446
|
Service Contract Inhouse |
JMC Equipment Rental Cookie Work Requested: (by: Cookie ) Reprep Jermae Dy workstation |
09/04/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41445
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: (by: Mary Rhodes) Software Training - Digital Signage |
09/04/2024 10:00 am |
Pam Castilla |
With Customer Signature |
|
W41444
|
Onsite |
Guam Department of Education Evotia Perez Work Requested: (by: Evotia Perez) Conduct AP9 End-User Training at CHamoru Studies Division Office at GDOE Central Building Office. |
09/04/2024 11:00 am |
Alahas Pereda |
No Signature: |
|
W41443
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Convert Marlon's network line from data to voice use |
09/03/2024 04:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41442
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot IP Phone |
09/03/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41440
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Access Point |
09/03/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41439
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot network |
09/03/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41438
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Export and upload historical emails for Lori and Elsie |
08/30/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41436
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup new user on Maria's desk |
08/22/2024 03:30 pm |
Chu Hsieh |
With Customer Signature |
|
W41434
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Create new user and setup PC |
08/29/2024 10:00 am |
Chu Hsieh |
No Signature: remote support |
|
W41433
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Work with Dentrix Support to setup Dentrix Software. |
08/29/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41431
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Troubleshoot Leiana's access to Sales share drive |
08/28/2024 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41428
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Andrew Miller Work Requested: (by: Andrew Miller) Troubleshoot Mr. Miller's VPN and Share Drive Access |
08/27/2024 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Andrew Miller |
|
W41427
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) David needs to find old emails |
08/27/2024 11:30 am |
Chu Hsieh |
With Customer Signature |
|
W41425
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Pick up Promethean Panel 75" and Mobile Stand from GDOE Warehouse. Deliver and install at Marcial Sablan School. |
08/27/2024 08:30 am |
Kevin Hsueh |
No Signature: GDOE Signed Invoice and Acknowledgement Form |
|
W41424
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: (by: Elisa Loyola) No Ka Oi Project |
08/20/2024 02:00 pm |
Chu Hsieh |
No Signature: project |
|
W41423
Ref/PO#20241150-00 |
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) QC 2 Promethean Panels. 1 Promethean Panel will install at GDOE Central Office (8/26) and 1 Promethean Panel will install at Marcial Sablan (8/27). |
08/26/2024 02:00 pm |
Kevin Hsueh |
No Signature: GDOE signed DSI acknowledgement form |
|
W41421
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Fanny workstation. Unable to boot. |
08/26/2024 09:44 am |
Kevin Hsueh |
With Customer Signature |
|
W41418
|
Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Terminate Peter Pocaigue Email account. Per Jay, no backup needed |
08/23/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41415
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade Debtmaster to 11.44 |
08/22/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41414
|
Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Backup Elizabeth Andon (EAndon@ambyth.com) mailbox and terminate account after mailbox backup is completed. |
09/04/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41413
|
Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Terminate: Katelyn Ramirez (kramirez@ambyth.com), D'Shay Mendiola (dmendiola@ambyth.com), Jaelanie Dela Cruz (jdelacruz@ambyth.com) |
08/21/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41412
|
Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create email account for Frank Aldea |
08/20/2024 02:00 pm |
Kevin Hsueh |
No Signature: Hosted Email Creation |
|
W41408
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Troubleshoot various issues |
08/15/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41407
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) reset password for Agnes |
08/15/2024 01:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41405
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) Install QuickBooks V24 Update |
08/14/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41401
|
Remote |
Calvo's Select Care Edward G. Calvo Work Requested: (by: Edward G. Calvo) Generate 3CX Phone System Trial License. Install and setup 3CX Phone System (Demo) on Calvo's Select Care test VM Server. |
08/13/2024 10:00 am |
Kevin Hsueh |
No Signature: Presale Task |
|
W41400
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Set Tim's Outlook to use Cache Mode |
08/12/2024 04:45 pm |
Chu Hsieh |
No Signature: remote support |
|
W41399
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot various issues |
08/12/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41397
|
Service Contract Remote |
JMC Equipment Rental Cookie Work Requested: (by: Cookie ) Setup Adobe Acrobat on Rose's workstation |
08/09/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41396
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup VPN and Ajera access for Tish |
08/09/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41393
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) KCruz Outlook reported corruption |
08/08/2024 09:30 am |
Chu Hsieh |
No Signature: remote support |
|
W41392
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Troubleshoot Tim's printers |
08/08/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41389
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) reset MRuth's password |
08/06/2024 02:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41387
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Setup Front Desk and Dr. Caleb's workstation. Troubleshoot CCTV. Register new employee on biometric timeclock. |
08/06/2024 09:30 am |
Kevin Hsueh |
No Signature: Unable to load WebApp at customer's site. |
|
W41386
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Setup computer for Carmen. |
08/05/2024 02:19 pm |
Kevin Hsueh |
With Customer Signature |
|
W41385
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Inspect Qty 10 Promethean Mobile Stands at GDOE warehouse. |
08/05/2024 02:00 pm |
Kevin Hsueh |
No Signature: Acknowledgement form signed by GDOE (Gary Cruz) |
|
W41382
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create email account for Colton San Nicolas (CSannicolas@ambyth.com) |
08/02/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41381
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Meeting/Troubleshooting IT&E Internet with IT&E Team at Mr. Webber's Residence. |
08/01/2024 03:30 pm |
Kevin Hsueh |
No Signature: Unable to load WebApp while onsite |
|
W41380
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Per Jay Garrido: Terminate Joseph Kaylor Sarmiento (JSarmiento@ambyth.com) |
07/31/2024 08:00 am |
Kevin Hsueh |
No Signature: |
|
W41378
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot various issues. |
07/31/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41377
|
Remote |
Micronesia Benefits Administrators Ed Arriola Work Requested: (by: Ed Arriola) Setup Mary's (mary@micronesia-benefits.com) email on her laptop. |
07/31/2024 11:00 am |
Kevin Hsueh |
No Signature: |
|
W41373
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Dave's montitor issue |
07/29/2024 03:27 pm |
Kevin Hsueh |
With Customer Signature |
|
W41372
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Email Issues |
07/26/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41371
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Per Mr. Webber's request: Create new email account Dan@mdaguam.com |
07/26/2024 12:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Mr. Webber |
|
W41368
Ref/PO#PO0000108 |
Onsite |
Guam Behavioral Health and Wellness Center Chelbie Certeza Work Requested: (by: Chelbie Certeza) Conduct Promethean AP9 Premium End-User Training. |
07/24/2024 03:00 pm |
Alahas Pereda |
No Signature: |
|
W41364
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Chloe's pc running slow and stuck in importing her old email to Hosted Exchange |
07/23/2024 02:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41362
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Network Issues at Mr. Webber's Residence. |
07/19/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41361
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: (by: Leann Abonales) Install 55" digital signage display |
07/18/2024 02:00 pm |
Chu Hsieh |
No Signature: Project |
|
W41360
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Check Server Warnings |
07/26/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41359
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: (by: Leann Abonales) Yodeck Setup. |
07/18/2024 03:00 pm |
Pam Castilla |
No Signature: Had Leann sign invoice . |
|
W41358
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: (by: Leann Abonales) Deliver and install Digital Signage |
07/18/2024 02:00 pm |
Kevin Hsueh |
No Signature: Customer signed invoice |
|
W41356
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Install new UPS batteries on APC UPS (Batteries provided by Lisa). Update Server RAID controller Firmware. |
07/17/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41354
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Complete PCI Compliance |
07/17/2024 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W41353
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot various issues |
07/16/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41352
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Troubleshoot DHCP Server. Some workstations unable to obtain IP Address |
07/15/2024 01:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W41350
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Rekey and install new SSL Certificate |
07/15/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41349
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) turn off cache mode in Outlook for Tim, Lindy, KCruz, Monica |
07/12/2024 04:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41347
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) continue with the migration of existing PC to new domain network |
07/11/2024 02:00 pm |
Chu Hsieh |
No Signature: project |
|
W41344
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: (by: Leann Abonales) End-User Training of Yodeck |
07/12/2024 03:30 pm |
Pam Castilla |
No Signature: No signature |
|
W41341
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Broken keyboard. |
07/11/2024 01:59 pm |
Kevin Hsueh |
With Customer Signature |
|
W41340
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Server Project |
07/11/2024 02:00 pm |
Kevin Hsueh |
No Signature: |
|
W41339
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot Kelly and Susan network connection |
07/11/2024 01:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41338
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) New Server Project |
07/10/2024 01:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41337
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Work with Pete (CYMA) to troubleshoot AMB2 company file |
07/11/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41335
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Tim Robert's workstation File Explorer crashing |
07/10/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41334
|
Inhouse |
Micronesia Benefits Administrators Ed Arriola Work Requested: (by: Ed Arriola) Troubleshoot MS Office 365 issues and Hosted Exchange Issues |
07/10/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41333
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) continue with server migration |
07/10/2024 10:00 am |
Chu Hsieh |
No Signature: project |
|
W41332
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Lindy's Outlook is corrupted |
07/10/2024 09:30 am |
Chu Hsieh |
No Signature: remote |
|
W41331
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Server migration |
07/09/2024 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41330
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Installation and migration of new servers |
07/08/2024 09:30 am |
Chu Hsieh |
No Signature: project |
|
W41329
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kcruz n Maquino outlook corrupted |
07/09/2024 11:00 am |
Chu Hsieh |
With Customer Signature |
|
W41327
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) New Server Project |
07/09/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41325
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Unable to access multi user mode in quickbooks |
07/08/2024 04:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41320
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) New Server Project |
07/08/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41319
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Troubleshoot MMakio outlook notes. |
07/05/2024 10:00 am |
Kevin Hsueh |
No Signature: WebApp not loading while at customer's site |
|
W41318
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Warehouse Office Xerox Printing and Scanning issues |
07/03/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41317
|
Onsite |
Guam Behavioral Health and Wellness Center Kelsie Mafnas Work Requested: (by: Kelsie Mafnas) Deliver and install Promethean ActivPanel 65" Mobile Stand at DYA |
07/02/2024 01:30 pm |
Chu Hsieh |
No Signature: project |
|
W41316
|
Onsite |
Guam Behavioral Health and Wellness Center Kelsie Mafnas Work Requested: (by: Kelsie Mafnas) Deliver and install Promethean ActivPanel 65" Mobile Stand at DYA |
07/02/2024 01:30 pm |
Kevin Hsueh |
No Signature: Customer signed DSI Acknowledgement Form and Invoice |
|
W41313
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Install QuickBooks 2024. Setup HP Printer for Mark. |
07/01/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41312
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Setup modems and network equipment on back wall of Warehouse Office |
07/01/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41311
|
Remote |
Micronesia Benefits Administrators Ed Arriola Work Requested: (by: Ed Arriola) New Hosted Exchange Setup: Update DNS and MX Records to point to new Hosted Exchange |
06/28/2024 05:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W41307
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot WiFi |
06/27/2024 08:57 am |
Kevin Hsueh |
With Customer Signature |
|
W41305
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Outlook not downloading |
06/26/2024 01:15 pm |
Chu Hsieh |
With Customer Signature |
|
W41303
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Reset user profile passwords |
06/24/2024 10:30 am |
Kevin Hsueh |
No Signature: Remote Support: Linda Santos |
|
W41302
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Troubleshoot email issues |
06/24/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41300
|
Onsite |
Ina Wellness Collective Livia Marati Work Requested: (by: Livia Marati) Pickup Loaner Digital Signage from Nikko Hotel. |
06/22/2024 05:30 pm |
Kevin Hsueh |
No Signature: |
|
W41299
|
Onsite |
Ina Wellness Collective Livia Marati Work Requested: (by: Livia Marati) Deliver Loaner Digital Signage to Nikko Hotel. |
06/21/2024 02:00 pm |
Kevin Hsueh |
No Signature: |
|
W41296
|
Onsite |
Guam Solid Waste Authority Camaryn Aguon Work Requested: (by: Camaryn Aguon) Training for the Time and Attendance Software |
06/24/2024 02:00 pm |
Pam Castilla |
With Customer Signature |
|
W41295
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Setup and configure ARCServe Image Manager. Configure external HDD for backup replication. |
06/20/2024 10:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41292
|
Onsite |
Guam Solid Waste Authority Camaryn Aguon Work Requested: (by: Camaryn Aguon) Deliver and physically install Biometric Timeclock. |
06/20/2024 09:30 am |
Kevin Hsueh |
No Signature: Camaryn Aguon signed DSI invoice |
|
W41290
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot various issues |
06/19/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41288
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Various issues |
06/18/2024 01:30 pm |
Chu Hsieh |
With Customer Signature |
|
W41285
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot NVR. Register new employee on time clock |
06/18/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41282
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Acer Laptop |
06/17/2024 10:38 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41281
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Troubleshoot Wes' Workstation |
06/17/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41280
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create new email account for Jobe Guzman |
06/17/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support: Jay Garrido |
|
W41279
|
Onsite |
No Ka Oi Duce Romias Work Requested: (by: Duce Romias) Clone 2 pc hdd to ssd. Install office365 and SentinelOne. Prep pcs for migration to new server network. |
06/14/2024 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W41276
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Setup new Lenovo ThinkStation P3 Ultra. Delivery and setup onsite at TRMA |
06/13/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41274
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Troubleshoot Kevin Fowler's Printing Issues |
06/12/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Sophia Sanchez |
|
W41273
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: (by: Chuck Williams) Troubleshoot CC Machine at Cinnabon GPO |
06/12/2024 01:41 pm |
Kevin Hsueh |
With Customer Signature |
|
W41272
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Troubleshoot Seth's printer issues and Nicole's Outlook issues. |
06/12/2024 09:39 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41269
|
Service Contract Onsite |
JMC Equipment Rental Cookie Work Requested: (by: Cookie ) Deliver and setup 2 Lenovo Legion Laptops (Corey and Mark) |
06/11/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41266
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Xerox scanners cannot scan to email. |
06/10/2024 10:00 am |
Chu Hsieh |
No Signature: remote support |
|
W41265
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Jon unable to access his ThunderBolt External Drive |
06/04/2024 02:00 pm |
Chu Hsieh |
No Signature: remote support |
|
W41264
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Setup and configure NAS |
06/10/2024 10:30 am |
Kevin Hsueh |
No Signature: Project |
|
W41263
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Jay's Laptop |
06/10/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41262
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Jay reported John Ken workstation time is off |
06/07/2024 02:15 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41261
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Deliver and setup new SonicWALL TZ370 |
06/07/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41256
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Setup and install new SSD in Lenovo Workstation |
06/03/2024 04:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41252
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Setup new Docomo Fiber Internet Circuit on SonicWALL at Ambyth Logistics Office |
06/03/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41250
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Setup 1 new workstation for Wes |
05/31/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41249
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Per Jay Garrido Email Request: Terminate OMarcos@ambyth.com on 5/31/2024. No mailbox backup needed. |
05/31/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41247
|
Service Contract Onsite |
Guam Memorial Park Timothy Leon Guerrero Work Requested: (by: Timothy Leon Guerrero) Issues scanning from copier, can't access guammemorialpark.com, web.whatsapp.com |
05/31/2024 10:00 am |
Chu Hsieh |
With Customer Signature |
|
W41245
|
Onsite |
Tri Executive Realty Ron Ramos Work Requested: (by: Ron Ramos ) Secondary Training, requested by Ron. |
05/29/2024 10:00 am |
Pam Castilla |
With Customer Signature |
|
W41244
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Troubleshoot/Check JMC Server |
05/28/2024 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41243
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Per Chona's Request: Reset Staff account password |
05/28/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W41238
|
Service Contract Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Add Levi and Jeremae to info@mcpgroupgu.com |
05/23/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41236
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Setup new SonicWALL TZ370 |
05/23/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41234
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Conduct Promethean LX End-User Training at St. John's School. |
05/22/2024 03:30 pm |
Alahas Pereda |
No Signature: |
|
W41233
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Work with Lenovo Support to run and export OneCLI logs for HDD2 warning on Brooks Server. Lenovo Case# 3000360816 |
05/21/2024 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Lenovo Case# 3000360816 |
|
W41232
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) New Server Project |
05/21/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41228
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Setup 2 new Lenovo Laptops for Corey and Mark |
05/20/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41227
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli's Email Issues. |
05/20/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41225
|
Onsite |
Ignacio, Valene Valene Ignacio Work Requested: (by: Valene Ignacio) Pickup Promethean Loaner Panel |
05/17/2024 09:00 am |
Kevin Hsueh |
No Signature: |
|
W41223
|
Onsite |
Juan M. Guerrero Elementary School Valene Ignacio Work Requested: (by: Valene Ignacio) Install new AP7U-02 Mainboard. Promethean case# 01340672 |
05/17/2024 08:38 am |
Kevin Hsueh |
With Customer Signature |
|
W41221
|
Onsite |
Harry S. Truman Elementary School Josella Diaz Work Requested: (by: Josella Diaz) Warranty work: install new AP7U-02 Mainboard. Promethean Warranty Case# 01340396 |
05/16/2024 02:00 pm |
Kevin Hsueh |
No Signature: No on onsite to sign: Teacher left the school |
|
W41220
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot 3CX Client on Front Desk Workstation. Install MS Office on Jophet's laptop |
05/16/2024 10:30 am |
Kevin Hsueh |
No Signature: Webapp did not load at customer site |
|
W41219
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot QuickBooks |
05/16/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41217
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: (by: Chuck Williams) Troubleshoot network issues |
05/16/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41216
|
Onsite |
Tri Executive Realty Ron Ramos Work Requested: (by: Ron Ramos ) Conduct Yodeck End-User training. |
05/15/2024 02:00 pm |
Pam Castilla |
With Customer Signature |
|
W41214
|
Onsite |
Tri Executive Realty Ron Ramos Work Requested: (by: Ron Ramos ) Deliver and install 65 inch digital signage |
05/15/2024 02:00 pm |
Kevin Hsueh |
No Signature: |
|
W41213
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Workstation |
05/15/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41209
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Updgrade Debtmaster on server and workstations |
05/13/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41206
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Various issues |
05/10/2024 10:00 am |
Chu Hsieh |
With Customer Signature |
|
W41202
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dr. Caleb's workstation |
05/09/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41195
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Deliver and Install new server PSU received from Lenovo (Lenovo RMA Part) |
05/08/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41194
|
Inhouse |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Server Project |
05/08/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41192
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Create new email account: SeafixSupport@ambyth.com |
05/07/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Jacob Tareyama |
|
W41191
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Remote Support with Subic Office: Setup Seafix and Subic network share drive access for Arnel Paguio and Reina Panalagao. |
05/07/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Subic Office |
|
W41190
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot KQuirante Workstation Issues |
05/06/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41189
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email account for Reina Panalagao |
05/06/2024 10:30 am |
Kevin Hsueh |
No Signature: Remote Support: Lou Garcia new email creation |
|
W41188
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: (by: Mark Ruth) Troubleshoot VPN issues |
05/06/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41187
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Troubleshoot network issues. |
05/06/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41185
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Install Qty1 Promethean ActivPanel LX 86" on wall mount. SN: LX864NC50KL1060141. Install Qty 3 Promethean ActivPanel LX 86" on Promethean Mobile Stands. SN: LX864NC50KL1060142, LX864NC50KL1060143, LX864NC50KL1060144. |
05/02/2024 08:30 am |
Kevin Hsueh |
No Signature: Tom from St. Johns signed off on acknowledgement form. |
|
W41184
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Install Promethean ActivPanel LX 65" on Promethean Mobile Stand. SN: LX654N938KB1410290 |
05/02/2024 08:26 am |
Kevin Hsueh |
No Signature: Tom from St. Johns signed off on acknowledgement form. |
|
W41183
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email account for Arnel Paguio |
05/01/2024 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Lou Garcia |
|
W41182
|
Inhouse |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Yodeck Training for PariSco Staff, per Michael L. |
05/01/2024 02:00 pm |
Pam Castilla |
With Customer Signature |
|
W41180
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup new email account and user profile for Joseph Kaylor Sarmiento. |
05/01/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41179
|
Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Server migration |
04/25/2024 09:00 am |
Chu Hsieh |
With Customer Signature |
|
W41178
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Check Lindy's Network port. Check ports 1 and 2. |
04/30/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41175
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Jamie Pangelinan's SonicWALL VPN connection issue. |
04/29/2024 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Jamie Pangelinan |
|
W41173
|
Onsite |
Harry S. Truman Elementary School Josella Diaz Work Requested: (by: Josella Diaz) Troubleshoot Promethean Panel in Room 1. Reflash firmware may be needed. |
04/29/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41172
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Server Migration Project |
04/26/2024 08:30 am |
Kevin Hsueh |
No Signature: Project |
|
W41171
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Guy reported QuickBooks unable to open |
04/25/2024 04:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Guy Binoya |
|
W41170
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Reset CCabedo Password |
04/25/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41167
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Deliver and stage new server, NAS, and network switch |
04/24/2024 02:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41165
|
Inhouse |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Yodeck Training with Michael Louboutin |
04/25/2024 01:00 pm |
Pam Castilla |
No Signature: Failed to ask for signature. |
|
W41162
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli's Outlook. Troubleshoot Jun's laptop touchpad |
04/23/2024 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41161
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: (by: Marjorie DeBenedictis) Deliver and setup SonicWALL TZ370W |
04/23/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41159
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Install 2 Digital Signage Screens at Yigo Location. |
04/22/2024 01:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41153
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Restore 3CX Call Flow Settings |
04/18/2024 05:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41152
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: (by: Chuck Williams) Troubleshoot Cinnabon Agana Location Network. No internet access per Chuck. |
04/18/2024 04:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41151
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create new email account and MS Office 365 subscription for Jessica Stuebing (JStuebing@ambyth.com) |
04/18/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41148
|
Onsite |
Guam Department of Education
Work Requested: (by: ) Troubleshoot Panel SN: 75W26-K7HBDN1290059 Panel warranty expires 9/28/2025 GDOE PO# : 20200736-00 |
04/18/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41145
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Install 50" Samsung digital display |
04/15/2024 04:45 pm |
Chu Hsieh |
No Signature: project |
|
W41144
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Rick's VPN |
04/17/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41142
|
Service Contract Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Deliver and install 2 Digital Signage Screens at Yigo Location. |
04/16/2024 01:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41141
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Test Timeslips Software on new RFV Server |
04/16/2024 09:30 am |
Kevin Hsueh |
No Signature: Project |
|
W41140
Ref/PO#20211630-00 |
Onsite |
Harry S. Truman Elementary School Therese Babauta Work Requested: (by: Therese Babauta ) Troubleshoot Promethean panel. |
04/16/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W41138
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Mount Digital Signage Screen at Oka Location. |
04/15/2024 04:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41137
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Guy advised QuickBooks is unable to open on her workstation |
04/15/2024 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41136
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot various issues |
04/15/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41135
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Deliver Digital Signage screen at Parisco's Oka Location. Screen SN: 0DRDHCXW801666F. |
04/12/2024 05:00 pm |
Bryant Bagiac |
No Signature: Customer signed invoice |
|
W41133
|
Service Contract Remote |
Roberts, Fowler & Visosky Tim Roberts Work Requested: (by: Tim Roberts) Setup new iphone to exchange |
04/11/2024 02:30 pm |
Chu Hsieh |
No Signature: Tim had to leave |
|
W41129
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Terminate network cable line for Joey’s office. |
04/12/2024 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W41128
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) CYMA requested to upload SFX-21 folder from CYMA Saipan Server for troubleshooting. Per Gail, issues with data. |
04/11/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41126
|
Onsite |
Juan M. Guerrero Elementary School Frances Cepeda Work Requested: (by: Frances Cepeda) Troubleshoot Promethean Panel - Firmware update may have been interrupted, reflash panel if necessary |
04/11/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W41125
|
Onsite |
Guam Adventist Academy Joaquina Vega Work Requested: (by: Joaquina Vega) Troubleshoot/Fix projector bulb. Give GAA the bulbs they purchased. |
04/10/2024 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W41123
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) NEX Store setup/preparation for CounterPoint Migration scheduled tomorrow. |
04/09/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41117
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Setup new Lenovo Server |
04/05/2024 10:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41116
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Reprep Tisha’s workstation. |
04/05/2024 09:34 am |
Kevin Hsueh |
No Signature: Workstation to be delivered and setup onsite |
|
W41113
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot Server and Tisha's workstation |
04/04/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41112
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: (by: Chuck Williams) Troubleshoot GPO Location Network Issues |
04/04/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41108
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Move 1 CSR workstation currently at Ambyth Corporate office to Ambyth Piti Port Office and install network printer at Piti Port Office. |
04/03/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W41107
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Ambyth Logistics - Troubleshoot Christi’s printing issues. Ambyth HQ and Piti Port Office - Move 1 CSR workstation currently at Ambyth Corporate office to Ambyth Piti Port Office and install network printer. |
04/02/2024 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W41106
|
Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Pano Room Workstation Carestream |
04/02/2024 10:37 am |
Kevin Hsueh |
No Signature: Project |
|
W41104
|
Service Contract Inhouse |
LSG Service Guam, Inc. Deo-Angelo Lim Work Requested: (by: Deo-Angelo Lim) Downgrade 5 Dell Latitude 7440 from Windows 11 to Windows 10 |
04/01/2024 10:00 am |
Bryant Bagiac |
No Signature: Remote Support |
|
W41102
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Bring back ISA Dental old server and UPS to DSI office |
04/01/2024 09:00 am |
Bryant Bagiac |
No Signature: Project |
|
W41101
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Onsite to assist with any issues related to new server deployment |
04/01/2024 08:00 am |
Kevin Hsueh |
No Signature: Customer signed Project Invoice |
|
W41099
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Deliver and setup new server. Setup all workstations on new AD. |
03/29/2024 09:00 am |
Bryant Bagiac |
No Signature: Project |
|
W41098
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Deliver new server and UPS. Rack new Server and UPS. |
03/28/2024 03:00 pm |
Bryant Bagiac |
No Signature: Project |
|
W41097
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Rack new Server and UPS. Prepare for migration to new server schedule for tomorrow. Begin copying data from old server. |
03/28/2024 03:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W41096
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Create new email account for Taylor Taitano |
03/28/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41095
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Naval Base: Meet Joleen at Naval Base Visitor Center to get base access. Site visit at Navy store for CounterPoint Upgrade. Piti: Give Raquel access to test CounterPoint System. Re-key and install new SSL Certificate. |
03/28/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41093
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: (by: Aileen Cruz) 1. Relocate Promethean Board and Projector from old office to new office. 2. Physical disconnection of all network lines at the old office. 3. Relocate Xerox MFP and analog fax line from old office to new office. 4. Remove Digital Signage TV and Media Play from old office lobby. |
03/26/2024 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W41092
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: (by: Aileen Cruz) 1. Relocate Promethean Board and Projector from old office to new office. 2. Physical disconnection of all network lines at the old office. 3. Relocate Xerox MFP and analog fax line from old office to new office. 4. Remove Digital Signage TV and Media Play from old office lobby. |
03/26/2024 09:00 am |
Kevin Hsueh |
No Signature: Customer signed invoice and main work order |
|
W41091
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Restart MDA Server. Wes reported outbound emails running slow; MDA Server running sluggish. |
03/25/2024 12:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Wes Seleen |
|
W41090
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: (by: Marie Paulin) Deliver and setup 2 Dell AIO. |
03/25/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W41085
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Meeting with MDA and CounterPoint. |
03/22/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41084
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Work on APC Network Shutdown |
03/21/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41082
|
Onsite |
Title Guaranty of Guam Jonathan Bondoc Work Requested: (by: Jonathan Bondoc) Conduct Promethean ActivPanel LX End-User Training. |
03/21/2024 10:30 am |
Alahas Pereda |
No Signature: |
|
W41079
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Network Issues |
03/20/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41077
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot Carmen's IP Phone. |
03/20/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41074
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Work with Vanessa on 3CX call flow |
03/19/2024 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41070
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot Tisha's workstation. Bluescreen error. |
03/12/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W41066
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Nicole's Outlook issues |
03/11/2024 03:45 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41065
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Remove Jun's email from his old laptop. |
03/11/2024 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W41061
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Lynn reported unable to access CSI |
03/09/2024 09:45 am |
Chu Hsieh |
No Signature: remote support |
|
W41060
|
Onsite |
Guam Adventist Academy Enock Ratemo Work Requested: (by: Enock Ratemo) Perform Firmware update on ActivPanel AP9-A65 (S/N: : 9A65BN832KB0670059) POC: Enock Ratemo Contact: 671-787-2373 or 671-789-1515 |
03/08/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W41055
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Conduct Promethean End-User Training for ActivPanel LX 65". |
03/06/2024 03:30 pm |
Alahas Pereda |
No Signature: |
|
W41053
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Install and configure new SSD. |
03/06/2024 11:04 am |
Kevin Hsueh |
With Customer Signature |
|
W41052
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Set up donation computer. |
03/06/2024 09:14 am |
Bryant Bagiac |
With Customer Signature |
|
W41050
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Update WIX hosting IP address |
03/05/2024 02:15 pm |
Chu Hsieh |
No Signature: remote support |
|
W41049
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Rick's Tablet. |
03/05/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41048
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Create 2 25ft patch cables |
03/05/2024 10:54 am |
Bryant Bagiac |
With Customer Signature |
|
W41047
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) No internet |
03/05/2024 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W41045
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Map seafix network share drive on Jacob and Jung’s MacBook Pros. Check Elizabeth Andon laptop |
03/05/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41038
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Test CYMA 23 on new CYMA Server with Gail. |
03/01/2024 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41036
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Remote Support: Setup new Subic employee, Benjie DeGuzman, workstation and access to Saipan CYMA. |
03/01/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41034
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: (by: Marjorie DeBenedictis) Deliver and install new gigabit network switch |
02/29/2024 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W41032
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Delete JManglicmot, RLopez, and RReyes Hosted Exchange Email Accounts |
02/29/2024 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41031
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Restart TTA Server |
02/27/2024 06:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41030
|
Inhouse |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Break down and dispose boxes and trash from Promethean ActivPanel LX 75" installation. |
02/28/2024 02:30 pm |
Bryant Bagiac |
No Signature: Inhouse service to dispose of boxes and trash from installation |
|
W41029
|
Inhouse |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Break down and dispose boxes and trash from Promethean ActivPanel LX 65" installation. |
02/28/2024 01:30 pm |
Bryant Bagiac |
No Signature: Inhouse service to dispose of boxes and trash from installation |
|
W41027
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Deliver and install ActivPanel in room 7A, 2nd floor |
02/28/2024 10:00 am |
Bryant Bagiac |
No Signature: Customer signed acknowledgement form |
|
W41026
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Deliver and install ActivPanel in room 7A, 2nd floor |
02/28/2024 10:00 am |
Kevin Hsueh |
No Signature: customer signed acknowledgement form. |
|
W41023
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Deliver and install Promethean ActivPanel LX 75”. Pick up DSI Loaner Panel |
02/27/2024 10:00 am |
Bryant Bagiac |
With Customer Signature |
|
W41022
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Deliver and install Promethean ActivPanel LX 75”. Pick up DSI Loaner Panel |
02/27/2024 10:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41010
|
Service Contract Remote |
Fargo Pacific, Inc. Joseph Magsino Work Requested: (by: Joseph Magsino) Jospeh Magsino advised he needs to install EKKO_Project software on his laptop |
02/22/2024 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Joseph Magsino email request |
|
W41007
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot GTA Modem and SonicWALL. Per Linda, no internet access. |
02/22/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41006
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Setup 4 laptops for 4 new engineers: 1. Carl Lazo 2. Wilfred Fajardo 3. Willson Dayao 4. Ruwi Rodriguez Find out while onsite if these engineers require email accounts. Jay did not advise they needed email accounts yet. |
02/22/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W41003
|
Service Contract Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Provision IP Phone (IP Address: 10.68.0.161) for extension 810 Asuncion Demapan. |
02/21/2024 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Esther Cruz email request |
|
W41002
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot IT&E Internet with IT&E techs at Mr. Webber's residence. |
02/21/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40994
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Melet reported Nida unable to access historical email PST file. |
02/16/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Melet Santos Request |
|
W40993
|
Service Contract Remote |
Morrico Equipment Guz deGuzman Work Requested: (by: Guz deGuzman) Per Guz Request: Configure extension 130 to forward to 6716488397 and extension 180 to forward to 6716480615 |
02/16/2024 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Guz DeGuzman |
|
W40992
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Michael receiving phishing email that are getting through SonicWall Email Security |
02/16/2024 10:30 am |
Chu Hsieh |
No Signature: remote support |
|
W40991
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot Server. Amber LED present. |
02/16/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40988
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Troubleshoot Lynn's workstation. No network access |
02/14/2024 09:16 am |
Kevin Hsueh |
With Customer Signature |
|
W40987
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Troubleshoot issues on Michael's Laptop |
02/13/2024 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40984
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Onsite server maintenance: Check servers for any available updates. Check PC Law for available updates. |
02/12/2024 08:45 am |
Kevin Hsueh |
With Customer Signature |
|
W40980
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) 1. Install phone and replace phone for Carmen and Colin (131 and 109 respectively) 2. ICC fax line termination |
02/08/2024 10:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40979
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: (by: Marjorie DeBenedictis) Run 1 new network cable from server room to exam room. |
02/08/2024 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40976
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Deliver and install APC UPS for server |
02/06/2024 02:00 pm |
Bryant Bagiac |
No Signature: Customer signed invoice |
|
W40975
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Tony Sawyer Work Requested: (by: Tony Sawyer) Troubleshoot Tony and Leiana sales network drive access on Macbooks. |
02/06/2024 03:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40974
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Move APPSRV and APC UPS to new server rack. |
02/05/2024 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40973
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email and MS Office 365 accounts for Jonniesha Pangelinan |
02/05/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Lou Garcia |
|
W40971
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Michaels historical email PST. Troubleshoot TRMA-WLAN issues. Deliver Mark's laptop to TRMA. |
02/02/2024 03:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W40969
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Per Rick Frank, restore C:\Newcems\dbfiles directory from 1/31/2024 backup image. |
02/02/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40968
|
Onsite |
PDC Wholesale Jason Camacho Work Requested: (by: Jason Camacho) Install 1 Trackimo in PDC Vehicle. Show PDC staff how to install. POC: Jason Camacho 671-472-1477 |
02/02/2024 10:00 am |
Kevin Hsueh |
No Signature: Jason Camacho signed off on invoice. |
|
W40965
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Recreate Chona's AD and Email account |
02/01/2024 09:30 am |
Kevin Hsueh |
No Signature: Project |
|
W40964
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Terminate emails and create 2 new email accounts |
02/01/2024 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Gail Manuel |
|
W40963
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Upgrade Mark's laptop from Windows 7 Pro to Windows 10 Pro. Retain all data. |
02/01/2024 10:00 am |
Bryant Bagiac |
No Signature: Remote Support |
|
W40962
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Perform cable management for network cables connecting patch panel to new switch. Physically relocate server. |
02/01/2024 09:00 am |
Bryant Bagiac |
No Signature: Project |
|
W40961
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) TRMA Server Project |
01/31/2024 03:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W40959
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Deliver and set up Dave's computer on the new domain. Troubleshoot Melet's emails. Set up emails on phones for all employees. Perform cable management for cables connecting patch panel to new switch. |
01/31/2024 02:00 pm |
Bryant Bagiac |
No Signature: Project |
|
W40956
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Provide historical emails to TRMA staff. Setup SonicWALL Global VPN Client. |
01/30/2024 01:30 pm |
Kevin Hsueh |
No Signature: project |
|
W40954
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) 1. Activate MS Office 365 on Jonathan's workstation. 2. Ensure Michael MS Office 365 is activated using his account. Above 2 folks in a meeting on Monday afternoon. 3. Dave Leon Guerrero - Try to remove from old domain and add to new domain. 4. Install TakeControl on downstairs workstation that were not installed. 5. Change power plan settings to never sleep on all workstations 6. Replace blue cables on patch panel with white cables |
01/30/2024 09:00 am |
Bryant Bagiac |
No Signature: Project |
|
W40952
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Transfer data from old TRASRV to new TRMASRV. Create MS Office 365 subscription accounts. |
01/27/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W40951
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) TRMA Server Project |
01/29/2024 09:00 am |
Kevin Hsueh |
No Signature: project |
|
W40950
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Set up MS Office 365 subscriptions and Exchange emails on all workstations |
01/29/2024 09:00 am |
Bryant Bagiac |
No Signature: Project |
|
W40949
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Setup SonicWALL Mobile Connect on Mr. Miller's Macbook |
01/29/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40948
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) troubleshoot network |
01/26/2024 10:28 am |
Kevin Hsueh |
With Customer Signature |
|
W40947
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) TRMA Server Project |
01/26/2024 09:00 am |
Bryant Bagiac |
No Signature: Project |
|
W40946
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) TRMA Server Project |
01/26/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W40945
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Deliver new server and network equipment. Rack and stack equipment. |
01/25/2024 02:00 pm |
Bryant Bagiac |
No Signature: Project |
|
W40944
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Deliver new server and network equipment. Rack and stack equipment. |
01/25/2024 02:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W40943
|
Service Contract Onsite |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Troubleshoot Heather’s IP Phone. Per Heather, “ I have been having issued with my phone shutting off/rebooting when trying to make a phone call. I’ve experienced it also while on the phone. I believe it is only me having this issue.” |
01/25/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40942
|
Onsite |
Pacific Rainbow Ken Limtiaco Work Requested: (by: Ken Limtiaco) Deploy 3CX Demo System at Pacific Rainbow |
01/24/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40940
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) TRMA Server Project |
01/23/2024 01:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W40936
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kevin's PC has no sound |
01/19/2024 10:00 am |
Chu Hsieh |
With Customer Signature |
|
W40935
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email account for Janet Lukangaw |
01/19/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Lou Garcia Email Request |
|
W40934
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot ICC Fax Issues |
01/19/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40933
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Create new email account for Katelyn Ramirez |
01/19/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support: Christi Taijeron email request |
|
W40932
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Resolve laptop printing issues and email syncing issues |
01/19/2024 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40931
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) No network at ICC. See Gina at up stairs next to server room |
01/18/2024 01:30 pm |
Chu Hsieh |
With Customer Signature |
|
W40926
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Remove JLee@ambyth.com from Logistics@ambyth.com distribution group |
01/16/2024 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Jacob Tareyama Email Request |
|
W40923
|
Service Contract Onsite |
Guam Adventist Academy Joaquina Vega Work Requested: (by: Joaquina Vega) Replace 5 Promethean Projector Bulbs for projector model EST-P1 in Classrooms 102, 103, 111, 114, and 120. |
01/16/2024 10:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40920
|
Service Contract Onsite |
Isa Dental Lori Wong Work Requested: (by: Lori Wong) Troubelshoot Network Issues |
01/15/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40918
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot network/internet issues at Mr. Webber's Residence |
01/12/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40915
|
Service Contract Inhouse |
Micronesian Divers Association Matt Laguana Work Requested: (by: Matt Laguana) Troubleshoot VPN on HP Laptop |
01/11/2024 08:49 am |
Kevin Hsueh |
With Customer Signature |
|
W40913
|
Onsite |
Department of Land Management Kyle Meno Work Requested: (by: Kyle Meno) Deliver and setup temporary 3CX Server. |
01/10/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40910
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Troubleshoot Trackimo Install on Nissan Frontier |
01/09/2024 04:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40907
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Create new email account for Jaelanie Dela Cruz |
01/09/2024 09:00 am |
Kevin Hsueh |
No Signature: Remote Support: Christi Taijeron |
|
W40904
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Update Ajera |
01/09/2024 08:29 am |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W40902
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Deliver and setup 20 new laptops. |
01/08/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40901
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email account for Jacqueline Gutierrez |
01/08/2024 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Hosted Exchange |
|
W40900
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Deliver and setup 20 new laptops. Add all laptops to Fargo Pacific Domain. Begin to deploy laptops to each Fargo Pacific staff. |
01/08/2024 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40897
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Meet Docomo at Ambyth for Docomo Site Visit |
01/05/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40896
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Install new UPS |
01/04/2024 03:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40895
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) TRMA Server Project |
01/04/2024 08:30 am |
Kevin Hsueh |
No Signature: Project |
|
W40894
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup Exchange Email on 2 mobile phones. Deliver and install new UPS. |
01/03/2024 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40893
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Map Bids share drive on Macbooks. Check Christi's workstation network connection. |
01/03/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40891
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Website Updates, per email request by Sophia Sanchez |
01/02/2024 02:00 pm |
Pam Castilla |
No Signature: Remote Support [Sophia Sanchez] |
|
W40890
|
Service Contract Remote |
Guam Memorial Park Sheryl Blythe Work Requested: (by: Sheryl Blythe) Sheryl's network password had expired. |
01/02/2024 02:05 pm |
|
No Signature: remote support |
|
W40889
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Check Trackimo Unit on Nissan Frontier. |
01/02/2024 02:00 pm |
Kevin Hsueh |
No Signature: Warranty for Project work |
|
W40888
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Tanya Norman Work Requested: (by: Tanya Norman) Tanya Norman reported she forgot her profile password. Reset password. |
01/02/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40887
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Check SonicWALL Email Security for emails from eric@frankomaps.com |
12/29/2023 10:20 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40884
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Elsie's Workstation |
12/28/2023 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40882
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Reboot APPSRV. Debtmaster running slow. |
12/27/2023 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40881
|
Service Contract Onsite |
Morrico Equipment Guz deGuzman Work Requested: (by: Guz deGuzman) Migrate 3CX Phone System from old server hardware to new server hardware |
12/27/2023 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40879
|
Onsite |
Ace Auto Glass, Inc. (Guam) Peter Abe Work Requested: (by: Peter Abe ) Deliver and install 1000VA UPS. New UPS is replacing old UPS that the network equipment is currently connected to. |
12/27/2023 10:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40874
|
Service Contract Inhouse |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Hermie’s laptop. |
12/21/2023 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40873
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Mr. Miller unable to access his emails. |
12/20/2023 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support with Mr. Miller |
|
W40872
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Install last 2 remaining Trackimo units. |
12/20/2023 09:30 am |
Kevin Hsueh |
No Signature: Project: Customer signed off on invoice |
|
W40869
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Setup Georgette's exchange email on her mobile phone (gbc@guamlaw.net). Upgrade Debtmaster to version 11.41 on Server and all Workstations. |
12/19/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40867
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Setup new email accounts |
12/15/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40866
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Bella's laptop. Network drive access lost |
12/14/2023 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40862
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: (by: Colin O'Connell) Tone and trace one network port |
12/13/2023 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40858
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Setup user accounts on Intermedia Hosted Exchange |
12/11/2023 04:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W40854
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Dave lost his phone on his trip last week |
12/11/2023 04:25 pm |
Chu Hsieh |
No Signature: remote support |
|
W40851
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Christi reported she lost connection to network share drives. |
12/11/2023 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40850
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Troubleshoot server. Server down |
12/11/2023 08:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40848
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: (by: Colin O'Connell) Tone and trace network lines in ICC. Run 1 new network cable. |
12/08/2023 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40847
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) conduct end-user training |
12/05/2023 03:30 pm |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40845
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Update QuickBooks on Guy's Workstation |
12/07/2023 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40844
|
Onsite |
Finance Integrated Solutions John Santos Work Requested: (by: John Santos) CCTV Relocation Project |
12/07/2023 09:00 am |
Bryant Bagiac |
No Signature: Customer signed invoice |
|
W40843
|
Onsite |
Finance Integrated Solutions John Santos Work Requested: (by: John Santos) CCTV Relocation Project |
12/07/2023 09:00 am |
Kevin Hsueh |
No Signature: Customer Signed Invoice |
|
W40842
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Joseph's emails |
12/06/2023 09:32 am |
Bryant Bagiac |
With Customer Signature |
|
W40840
|
Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Check Tony's Sales drive access |
12/05/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40839
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Cancel Rackspace subscriptions with Jay. |
12/05/2023 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40838
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Troubleshoot Server UPS |
12/04/2023 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40837
Ref/PO#20233033 |
Onsite |
Guam Department of Education Kenneth Swanson Work Requested: (by: Kenneth Swanson) Conduct AP9 end-user training for PC Lujan teachers |
12/04/2023 03:00 pm |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40836
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Set up Sales share drive on Leiana and Tony’s Macbook Pros. |
12/04/2023 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40835
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Create new email account for Kristine Kristoph |
12/04/2023 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40832
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: (by: Colin O'Connell) Check ICC Network (keystones, cables, and switches). |
12/01/2023 01:25 pm |
Kevin Hsueh |
With Customer Signature |
|
W40831
|
Service Contract Remote |
Guam Memorial Park Anthony Marques Work Requested: (by: Anthony Marques) Install QuickBooks update for Anthony |
12/01/2023 08:30 am |
Bryant Bagiac |
No Signature: Remote service |
|
W40830
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Deliver and setup SonicWALL TZ370 |
12/01/2023 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40827
|
Onsite |
Marianas Energy Company Josie Camacho Work Requested: (by: Josie Camacho) Relocate Promethean ActivPanel LX 86in. |
11/30/2023 09:00 am |
Bryant Bagiac |
No Signature: Customer signed acknowledgement form |
|
W40826
|
Onsite |
Marianas Energy Company Josie Camacho Work Requested: (by: Josie Camacho) Relocate Promethean ActivPanel LX 86in. |
11/30/2023 09:00 am |
Kevin Hsueh |
No Signature: customer signed acknowledgement form |
|
W40825
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Create new email account for Nicolas Diaz |
11/30/2023 08:00 am |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W40820
|
Service Contract Onsite |
Fargo Pacific, Inc. Marta Lewis Work Requested: (by: Marta Lewis) Troubleshoot why Marta cannot log in |
11/28/2023 09:22 am |
Bryant Bagiac |
With Customer Signature |
|
W40813
|
Service Contract Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Remove Extensions 220 and 270 from back up operators group. |
11/22/2023 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40810
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Pick up loaner Promethean Panel from Pacific Industrial Park and deliver to Title Guaranty Office. |
11/20/2023 02:00 pm |
Bryant Bagiac |
No Signature: Customer signed loaner forms |
|
W40809
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Pick up loaner Promethean Panel from Pacific Industrial Park and deliver to Title Guaranty Office. |
11/20/2023 02:00 pm |
Kevin Hsueh |
No Signature: Customer signed Acknowledgement Form |
|
W40807
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot Feli's Outlook. Unable to access archive folder. Troubleshoot Guy's Outlook. |
11/20/2023 08:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40805
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Deliver Promethean Loaner 65” LX Panel to Pacific Industrial Park for Title Guaranty’s event. The panel will stay at the event location until Monday, 11/20/2023. |
11/17/2023 02:00 pm |
Bryant Bagiac |
No Signature: Customer signed loaner form |
|
W40804
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Deliver Promethean Loaner 65” LX Panel to Pacific Industrial Park for Title Guaranty’s event. The panel will stay at the event location until Monday, 11/20/2023. |
11/17/2023 02:00 pm |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W40803
|
Onsite |
Ignacio, Valene Valene Ignacio Work Requested: (by: Valene Ignacio) Deliver Promethean 65" Nickel and mobile stand. |
11/17/2023 08:30 am |
Bryant Bagiac |
No Signature: Customer signed loaner form |
|
W40802
|
Onsite |
Ignacio, Valene Valene Ignacio Work Requested: (by: Valene Ignacio) Deliver Promethean 65" Nickel and mobile stand. |
11/17/2023 09:00 am |
Kevin Hsueh |
No Signature: customer signed acknowledgement form |
|
W40800
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Deliver and install Promethean ActivPanel LX 65in and Motorized Mobile Stand. |
11/16/2023 02:00 pm |
Kevin Hsueh |
No Signature: customer signed acknowledgement form |
|
W40799
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Lisa reported Debtmaster running slow. |
11/16/2023 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40798
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Deliver and install 65" Promethean panel on motorized mobile stand in Pre-K Room, 1st Floor POC: Joycelyn Varela (671)632-5578 |
11/16/2023 03:30 pm |
Bryant Bagiac |
No Signature: Customer signed acknowledgement form. Chstomer will sign invoice tomorrow when check is received. |
|
W40797
|
Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup MS Exchange Server |
11/15/2023 10:00 am |
Kevin Hsueh |
No Signature: Project |
|
W40795
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Deliver and setup SonicWALL TZ470 |
11/15/2023 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40794
|
Onsite |
Marianas Energy Company Geri B. Santos Work Requested: (by: Geri B. Santos) Conduct Promethean End-User Training for MEC. |
11/15/2023 04:00 pm |
KaeAna Dee Camacho |
With Customer Signature |
|
W40793
|
Service Contract Onsite |
Pretzelmaker Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) troubleshoot systems |
11/15/2023 09:43 am |
Kevin Hsueh |
With Customer Signature |
|
W40789
|
Onsite |
Marianas Energy Company Josie Camacho Work Requested: (by: Josie Camacho) Install Promethean Panel |
11/14/2023 01:30 pm |
Kevin Hsueh |
No Signature: customer signed acknowledgement form |
|
W40788
|
Onsite |
Marianas Energy Company Josie Camacho Work Requested: (by: Josie Camacho) Install wall-mounted 86 inch Promethean Panel |
11/14/2023 02:00 pm |
Bryant Bagiac |
No Signature: Customer signed acknowledgement form and invoice. |
|
W40787
|
Onsite |
Payless Markets, Inc. Rosae Calvo Work Requested: (by: Rosae Calvo ) conduct end-user training for Payless staff |
11/13/2023 10:00 am |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40786
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Deliver and setup Lenovo Workstation. |
11/14/2023 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40785
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Setup CSI and Cyberquery on Lenovo laptop for Audrey. |
11/13/2023 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40784
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Debtmaster upgrade to version 11.40 on Server and Workstations. Troubleshoot APPSRV. |
11/13/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40783
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Warehouse: tag/locate Docomo Modem to be used for Docomo IP Phones. Per Docomo's request |
11/13/2023 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40782
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Trackimo Install |
11/10/2023 01:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W40781
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Set up and deliver new ThinkStation P3 Ultra. Install N-Able and SentinelOne software. |
11/10/2023 09:00 am |
Bryant Bagiac |
No Signature: Remote Support |
|
W40780
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Pano Room Workstation Monitot |
11/10/2023 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40779
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) CSI Software running slow. Restart GMPSRV |
11/09/2023 08:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40778
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Grant Accounting staff access to Trucking share drives. Grant Leila Agoyaoy (Subic) access to Accounting and Trucking share drives. |
11/09/2023 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40776
|
Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Setup Dave Amador's email on his laptop |
11/09/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40775
|
Onsite |
Guam Department of Education
Work Requested: (by: Neil Rochelle) 2 Promethean install 75in – Wall mount cement POC: Evotia Perez |
11/08/2023 08:30 am |
Chu Hsieh |
No Signature: project |
|
W40774
|
Onsite |
Guam Department of Education
Work Requested: (by: ) 2 Promethean install 75in – Wall mount cement POC: Evotia Perez |
11/08/2023 08:30 am |
Bryant Bagiac |
No Signature: Customer signed acknowledgement forms and invoice |
|
W40773
|
Onsite |
Guam Department of Education
Work Requested: (by: ) 2 Promethean install 75in – Wall mount cement POC: Evotia Perez |
11/08/2023 08:30 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form and invoice |
|
W40772
|
Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Check Feli's Outlook. Issue related to migration |
11/07/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40770
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Troubleshoot Ajera. Check old analog wall jack – see if can convert to RJ45 |
11/06/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40769
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Email Project |
11/06/2023 08:29 am |
Kevin Hsueh |
No Signature: Project |
|
W40768
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Email Migration Project |
11/03/2023 08:30 am |
Bryant Bagiac |
No Signature: Project |
|
W40767
|
Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Configure Intermedia Hosted Exchange. Migration from Rackspace to Intermedia. |
11/02/2023 01:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W40766
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Gail and Joy Outlook clients not syncing. |
11/02/2023 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40765
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot Xerox Printer network issues. |
11/02/2023 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40764
|
Onsite |
Payless Markets, Inc. Rosae Calvo Work Requested: (by: Rosae Calvo ) Deliver and install ActivPanel 65in. |
11/01/2023 02:00 pm |
Bryant Bagiac |
No Signature: Customer signed acknowledgement forms |
|
W40763
|
Onsite |
Payless Markets, Inc. Rosae Calvo Work Requested: (by: Rosae Calvo ) Deliver and install ActivPanel 65in. |
11/01/2023 02:00 pm |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W40761
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Install Trackimo GPS units in Guam Surveyor vehicles. |
11/01/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40760
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Setup 2 new employees on time attendance software and biometric time clock. Troubleshoot various other issues. |
10/31/2023 04:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40759
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Pick up DSI Promethean ActivPanel Loaner to 1780 Admiral Sherman Boulevard, Tiyan, 96913, Guam for Title Guaranty event. |
11/06/2023 09:00 am |
Bryant Bagiac |
No Signature: |
|
W40758
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Pick up DSI Promethean ActivPanel Loaner to 1780 Admiral Sherman Boulevard, Tiyan, 96913, Guam for Title Guaranty event. |
11/06/2023 10:00 am |
Chu Hsieh |
No Signature: Loaner |
|
W40757
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Deliver DSI Promethean ActivPanel Loaner to 1780 Admiral Sherman Boulevard, Tiyan, 96913, Guam for Title Guaranty event. |
11/04/2023 09:30 am |
Chu Hsieh |
No Signature: Installation cancelled due to site location. |
|
W40756
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Deliver DSI Promethean ActivPanel Loaner to 1780 Admiral Sherman Boulevard, Tiyan, 96913, Guam for Title Guaranty event. |
11/04/2023 09:30 am |
Kevin Hsueh |
No Signature: |
|
W40755
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Check server. Non-responsive |
10/31/2023 09:30 am |
Chu Hsieh |
No Signature: remote support |
|
W40752
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot Antonio's laptop access to MS Office 365 |
10/30/2023 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40749
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Re-key SSL Certificate. Install new SSL Certificate. |
10/30/2023 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40747
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber's exchange email. |
10/27/2023 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40745
|
Onsite |
Guam Association of Realtors Michaela Pangelinan Work Requested: (by: Michaela Pangelinan) Pick up Loaner Panel |
10/26/2023 02:30 pm |
Bryant Bagiac |
No Signature: Customer signed loaner form |
|
W40744
|
Onsite |
Guam Association of Realtors Michaela Pangelinan Work Requested: (by: Michaela Pangelinan) Pick up Loaner Panel |
10/26/2023 02:30 pm |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W40743
|
Onsite |
Guam Department of Education
Work Requested: (by: ) Site Visit at PC Lujan for Promethean wall mount install. |
10/26/2023 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40742
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Reinstall PC Law on Lisa's workstation |
10/26/2023 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40740
|
Onsite |
Guam Association of Realtors Michaela Pangelinan Work Requested: (by: Michaela Pangelinan) Deliver Loaner Promethean Panel to Guam Association of Realtors |
10/25/2023 03:00 pm |
Kevin Hsueh |
No Signature: Customer signed Acknowledgement Form |
|
W40739
|
Onsite |
Guam Association of Realtors Michaela Pangelinan Work Requested: (by: Michaela Pangelinan) Deliver Loaner Promethean Panel to Guam Association of Realtors |
10/25/2023 03:00 pm |
Bryant Bagiac |
No Signature: Customer signed loaner form |
|
W40738
|
Onsite |
Guam Department of Education Joaquina Work Requested: (by: Joaquina ) Conduct Promethean End-User Training at Guam Adventist Academy. PO#20232688 |
10/25/2023 03:30 pm |
KaeAna Dee Camacho |
With Customer Signature |
|
W40737
|
Onsite |
MedPharm Leandro Gabriel Work Requested: (by: Leandro Gabriel) Conduct 3CX Phone System End User Training |
10/25/2023 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40734
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup Liz's workstation on new server domain. |
10/24/2023 02:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W40726
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Add Vanessa Cruz to new domain. |
10/23/2023 02:00 pm |
Bryant Bagiac |
No Signature: Remote Support |
|
W40725
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Issues with backup and 10gb switch |
10/23/2023 10:15 am |
Chu Hsieh |
With Customer Signature |
|
W40721
|
Service Contract Inhouse |
Guam Department of Education
Work Requested: (by: ) Dispose of cardboard and trash from Promethean panel install on 10/19/2023 |
10/20/2023 03:00 pm |
Bryant Bagiac |
No Signature: Boxes taken back to dispose here at DSI office |
|
W40719
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) setup network switch. Add 2 new employees to timeclock. |
10/20/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40718
Ref/PO#20233033-00 |
Service Contract Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Quality check 2 ActivPanel V9 75" and accessories PO# 20233033-00 GDOE POC: Gary Cruz Contact: 300-1580 |
10/20/2023 10:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40716
|
Onsite |
Guam Department of Education Joaquina Work Requested: (by: Joaquina ) Install 3 Promethean Panels to Guam Adventist Academy. Panel SN: 9A65BN832KB0670059, 9A65BN832KB0670060, 9A65N312KB0540405 |
10/19/2023 12:30 pm |
Kevin Hsueh |
No Signature: Customer Signed Acknowledgement Form |
|
W40715
|
Onsite |
Guam Department of Education Joaquina Work Requested: (by: Joaquina ) Install 3 Promethean Panels to Guam Adventist Academy. Panel SN: 9A65BN832KB0670059 , 9A65BN832KB0670060, 9A65N312KB0540405 |
10/19/2023 10:30 am |
Chu Hsieh |
No Signature: Project |
|
W40714
|
Onsite |
Guam Department of Education Joaquina Work Requested: (by: Joaquina ) Pick up Qty3 Promethean Panels and accessories from GDOE Warehouse. Deliver and install to Guam Adventist Academy. Panel SN: 9A65BN832KB0670059, 9A65BN832KB0670060, 9A65N312KB0540405 |
10/19/2023 09:00 am |
Bryant Bagiac |
No Signature: Customer signed acknowledgement forms |
|
W40713
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Check Accounting Network Share Drives |
10/18/2023 04:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W40712
|
Inhouse |
Calvo, Duane Duane Calvo Work Requested: (by: Duane Calvo) Test Trackimo device. Location updates are slow. |
10/18/2023 03:12 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40706
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade Debtmaster to version 11.39 on Server and all Workstations. |
10/17/2023 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40704
|
Service Contract Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Provision Yealink T43U (IP: 10.68.0.144) for Extension 250 Jarret Lizama. |
10/16/2023 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Esther Cruz email request. |
|
W40703
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Informed Lisa to whitelist the domain name on SonicWall Email security. Perform Windows updates on the servers. Schedule restart at 6:30PM. Lisa will login and restart SQL tomorrow morning. |
10/16/2023 10:00 am |
Chu Hsieh |
No Signature: remote support |
|
W40700
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot SPX backup |
10/13/2023 04:00 pm |
Chu Hsieh |
No Signature: remote support |
|
W40699
|
Onsite |
Rivera, Allandail Allandail Rivera Work Requested: (by: Allandail Rivera) Deliver and Install loaner Promethean ActivPanel V9 75" with Mobile Stand to Bishop Baumgartner, Curriculum Coordinator Office, 1st floor. |
10/16/2023 10:00 am |
Bryant Bagiac |
No Signature: Customer signed acknowledgement and loaner panel forms |
|
W40698
|
Onsite |
Rivera, Allandail Allandail Rivera Work Requested: (by: Allandail Rivera) Deliver and Install loaner Promethean ActivPanel V9 75" with Mobile Stand to Bishop Baumgartner, Curriculum Coordinator Office, 1st floor. |
10/16/2023 10:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W40697
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Error message from Shadowprotect backup I/O error. |
10/13/2023 10:00 am |
Chu Hsieh |
No Signature: REMOTE SUPPORT |
|
W40695
|
Service Contract Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Check/Update 3CX Phone System Office Hours |
10/12/2023 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40694
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Lennie Cruz's biometric timeclock issues |
10/12/2023 09:00 am |
Kevin Hsueh |
No Signature: Unable to load DSI WebApp while onsite |
|
W40691
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Add Bella, Vanessa, and Liz workstations/laptop to new Ambyth Domain |
10/11/2023 12:30 pm |
Bryant Bagiac |
No Signature: Remote Support |
|
W40690
|
Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Move all data from old servers to new server |
10/07/2023 08:30 am |
Kevin Hsueh |
No Signature: Project |
|
W40689
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Boat Reservation System Updates |
10/05/2023 10:00 am |
Pam Castilla |
No Signature: Remote Support |
|
W40688
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Setup employee on biometric timeclock |
10/06/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40686
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Finish setup of workstation on new domain. Logistics office: 3 workstations. HQ Office: 1 laptop. Warehouse: 2 workstations. |
10/06/2023 09:00 am |
Bryant Bagiac |
No Signature: Remote Support |
|
W40684
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Backup mailboxes for: dsablan@ambyth.com, cconcepcion@ambyth.com, dhattig@ambyth.com. Delete 3 email accounts after mailbox backup |
10/05/2023 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40683
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Guam Server Project: Add Logistics Department workstations to new server domain |
10/05/2023 09:00 am |
Bryant Bagiac |
No Signature: Remote Support |
|
W40682
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Guam Server Project: Add Logistics Department workstations to new server domain |
10/05/2023 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W40679
|
Onsite |
Guam Community College Joleen Evangelista Work Requested: (by: Joleen Evangelista) Conduct end-user training for GCC staff |
10/04/2023 11:00 am |
KaeAna Dee Camacho |
With Customer Signature |
|
W40677
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Guam Server Project: Add Ops Department workstations to new server domain |
10/04/2023 09:00 am |
Bryant Bagiac |
No Signature: Remote Support |
|
W40676
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Guam Server Project: Add Ops Department workstations to new server domain |
10/04/2023 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W40675
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Guam Server Project: Add Accounting and HR Department workstations to new server domain |
10/03/2023 09:00 am |
Bryant Bagiac |
No Signature: Project. Signature to be collected at end project |
|
W40674
|
Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Guam Server Project: Add Accounting and HR Department workstations to new server domain |
10/03/2023 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W40673
|
Service Contract Remote |
Morrico Equipment Cornelio Madrid Work Requested: (by: Cornelio Madrid) Provision Extension 230 on Yealink IP Phone (IP: 10.68.0.90) |
10/02/2023 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40671
|
Onsite |
Guam Insurance Adjusters Bridget Bagiac Work Requested: (by: Bridget Bagiac) Replace batteries in 2 UPS in server room |
10/02/2023 03:30 pm |
Bryant Bagiac |
With Customer Signature |
|
W40670
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) -Set up system in the processing department area. To include CSI, Microsoft Word and Excel. -Setup Email for: Colleen Leon Guerrero and Merlina Saiman. Setup new Login for the two New Employees -Troubleshoot Jor-Els computer |
10/03/2023 10:00 am |
Chu Hsieh |
With Customer Signature |
|
W40669
Ref/PO#20211630-00 |
Onsite |
Guam Department of Education Kenneth Swanson Work Requested: (by: Kenneth Swanson) Troubleshoot Whiteboard Application on Promethean ActivPanel Nickel SN: 72W26-L8JC7N5550240 Asset Tag: 78332 |
10/02/2023 11:00 am |
KaeAna Dee Camacho |
With Customer Signature |
|
W40668
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Irene Babac Work Requested: (by: Irene Babac) Irene reported she is unable to open an email with invoice from Ninth Design |
10/02/2023 08:30 am |
Kevin Hsueh |
No Signature: Remote Support: Irene Babac email request |
|
W40665
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup new workstation for Kyoko. |
09/28/2023 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40664
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot Arnel's laptop login issues |
09/28/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40663
|
Onsite |
National Weather Service Brandon Aydlett Work Requested: (by: Brandon Aydlett) Conduct end-user training for National Weather Service staff |
09/19/2023 10:00 am |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40662
|
Onsite |
Today's Realty Anthony Godwin Work Requested: (by: Anthony Godwin) Conduct end-user training for Today's Realty staff |
09/25/2023 03:30 pm |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40657
|
Service Contract Inhouse |
Guam Department of Education Kimberly Torres Work Requested: (by: Kimberly Torres) Troubleshoot Promethean panel screen issues |
09/14/2023 01:30 pm |
Bryant Bagiac |
No Signature: Customer signed on when panel was delivered on work order W40634 |
|
W40656
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber's email sync issue |
09/22/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40654
|
Onsite |
Today's Realty Anthony Godwin Work Requested: (by: Anthony Godwin) Deliver and install Promethean ActivPanel 75" V9 Standard to Today's Realty. SN: 9A75AN414KB0620325. |
09/22/2023 10:00 am |
Chu Hsieh |
No Signature: Assist bryant |
|
W40653
|
Onsite |
Today's Realty Anthony Godwin Work Requested: (by: Anthony Godwin) Deliver and install Promethean ActivPanel 75" V9 Standard to Today's Realty. SN: 9A75AN414KB0620325. |
09/22/2023 10:00 am |
Bryant Bagiac |
No Signature: Customer signed invoice and acknowledgement forms |
|
W40652
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Pick up loaner Promethean Panel at Hyatt |
09/21/2023 03:30 pm |
Kevin Hsueh |
No Signature: Title Guaranty signed acknowledgement form |
|
W40651
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Pick up loaner panel from Hyatt |
09/21/2023 03:30 pm |
Bryant Bagiac |
No Signature: Customer signed loaner form |
|
W40649
|
Service Contract Onsite |
Fargo Pacific, Inc. Bong Guzman Work Requested: (by: Bong Guzman) Troubleshoot Bong's email issues |
09/21/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40648
|
Onsite |
MedPharm Leandro Gabriel Work Requested: (by: Leandro Gabriel) Deliver IP Phones and conduct technical admin training |
09/21/2023 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40647
|
Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth advised Leonie and Jazmine scan share drive mapping/access is incorrect |
09/21/2023 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40645
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Create new account/email for Patricia Tedtaotao (Collections@guammemorialpark.com) |
09/21/2023 08:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40644
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Deliver PC to site and add to domain. Install SentineOne, N-Able Agent, PCLaw and DebtMaster |
09/21/2023 10:00 am |
Chu Hsieh |
With Customer Signature |
|
W40642
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Deliver Promethean Loaner AP9 panel to Hyatt Guam and store in Tour Lounge. SN: 9A754M833K20650190 |
09/20/2023 09:56 am |
Bryant Bagiac |
No Signature: POC was not present during delivery. Hyatt staff did not want to sign and be liable for the loaner panel. |
|
W40641
|
Onsite |
Title Guaranty of Guam Ryan Mummert Work Requested: (by: Ryan Mummert) Deliver Promethean Loaner AP9 panel to Hyatt Guam and store in Tour Lounge. SN: 9A754M833K20650190 |
09/20/2023 04:00 pm |
Kevin Hsueh |
No Signature: Title Guaranty not present on site. Hyatt rep refused to sign |
|
W40640
|
Onsite |
Today's Realty Anthony Godwin Work Requested: (by: Anthony Godwin) Pick up DSI Promethean Loaner AP9 Panel from Today's Realty. SN: 9A754M833K20650190 |
09/20/2023 02:30 pm |
Bryant Bagiac |
No Signature: Customer signed loaner form |
|
W40639
|
Onsite |
Today's Realty Anthony Godwin Work Requested: (by: Anthony Godwin) Pick up DSI Promethean Loaner AP9 Panel from Today's Realty. SN: 9A754M833K20650190 |
09/20/2023 02:30 pm |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W40635
|
Onsite |
Guam Department of Education Ansley Jackson Work Requested: (by: Ansley Jackson) Relocate the following ActivPanels: Room 13 to Room 206 PROMETHEAN WHITEBOARD TOUCHSCREEN 78334 75W26-L8HC7N5550163 PROMETHEAN MOBILE STAND W/SPEAKER 78444 12200747-088 Room 106 to Room 203: PROMETHEAN WHITEBOARD TOUCHSCREEN 78336 75W26-L8HC7N5550342 PROMETHEAN MOBILE STAND W/SPEAKER 78446 12200747-089 |
09/20/2023 10:30 am |
Kevin Hsueh |
No Signature: |
|
W40634
|
Onsite |
Guam Department of Education Kimberly Torres Work Requested: (by: Kimberly Torres) Deliver panel back to PC Lujan. ActivPanel 75" Nickel SN: 75W26-K7HBDN1970183, GDOE Asset Tag: 46687 |
09/20/2023 08:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40633
|
Onsite |
Guam Department of Education Kimberly Torres Work Requested: (by: Kimberly Torres) Deliver panel back to PC Lujan. ActivPanel 75" Nickel SN: 75W26-K7HBDN1970183, GDOE Asset Tag: 46687 |
09/20/2023 08:30 am |
Kevin Hsueh |
No Signature: |
|
W40632
|
Onsite |
Marianas Energy Company Geri B. Santos Work Requested: (by: Geri B. Santos) Deliver Promethean Loaner ActivPanel LX & Accessories to MEC, Admin Building, 2nd floor conference room. SN: LX651N518KB1910268 |
09/19/2023 02:00 pm |
Bryant Bagiac |
No Signature: Customer signed loaner forms |
|
W40631
|
Onsite |
Marianas Energy Company Geri B. Santos Work Requested: (by: Geri B. Santos) Deliver Promethean Loaner ActivPanel LX & Accessories to MEC, Admin Building, 2nd floor conference room. SN: LX651N518KB1910268 |
09/19/2023 02:00 pm |
Chu Hsieh |
No Signature: Loaner delivery |
|
W40630
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Meeting with Dr. Kim. Setup CCTV access on Linda's mobile phone |
09/19/2023 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40626
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Install N-Able N-Central client on all workstations. Update registry key setting for Windows Updates on all workstations. |
09/18/2023 01:30 pm |
Bryant Bagiac |
With Customer Signature |
|
W40625
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Deliver and setup GSM Gateway |
09/15/2023 02:00 pm |
Kevin Hsueh |
No Signature: Customer signed off on invoice |
|
W40624
|
Service Contract Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Change the name on Extension 240 and IP Phone from Darren Calma to Amber Cabrera. |
09/15/2023 10:44 am |
Kevin Hsueh |
No Signature: Remote Support: Esther Cruz email request |
|
W40623
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade Debtmaster to version 11.38 on Server and all Workstations. |
09/15/2023 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40621
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Create list of items that were moved out of server room. Create spreadsheet and email to Jacob. |
09/14/2023 10:32 am |
Bryant Bagiac |
With Customer Signature |
|
W40619
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Chole open files on network and file explorer crashes. |
09/13/2023 11:00 am |
Chu Hsieh |
No Signature: remote support |
|
W40618
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) QC and tag (GDOE Asset tag) 3 promethean panels at GDOE warehouse |
09/14/2023 09:00 am |
Bryant Bagiac |
No Signature: Customer signed document |
|
W40617
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) QC and tag (GDOE Asset tag) 3 promethean panels at GDOE warehouse |
09/14/2023 09:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W40614
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Agnes reported an ex-employee deleted several files from server share drives. Restore files from backup image. |
09/12/2023 08:30 am |
Kevin Hsueh |
No Signature: Remote Support: Agnes Quitugua email request |
|
W40613
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Deliver and set up workstation |
09/12/2023 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40611
|
Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Cookie reported JMC emails are down. |
09/11/2023 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Cookie Requested Via Email |
|
W40610
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Set up user account for Leonie Toves. Return Dell laptop and charger to Louise. |
09/11/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40609
|
Remote |
MedPharm Leandro Gabriel Work Requested: (by: Leandro Gabriel) Deploy 3CX Phone System |
09/08/2023 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Project |
|
W40608
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email and MS Office 365 account for Leonie Toves |
09/08/2023 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Lou Garcia email request |
|
W40607
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Install CounterPoint software on Warehouse workstation. (Work with Kevin on this) |
09/08/2023 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40603
|
Service Contract Onsite |
Morrico Equipment John Ray Tudela Work Requested: (by: John Ray Tudela) Tone and trace cables in Service Area. John Ray wants to determine which lines he can cut and clean up. |
09/08/2023 10:00 am |
Chu Hsieh |
With Customer Signature |
|
W40597
|
Onsite |
National Weather Service Brandon Aydlett Work Requested: (by: Brandon Aydlett) install 65in Promethean standard with mobile stand SN: 9A65BN729KB0080036 |
09/07/2023 02:00 pm |
Bryant Bagiac |
No Signature: Customer signed acknowledgement form |
|
W40596
|
Onsite |
National Weather Service Brandon Aydlett Work Requested: (by: Brandon Aydlett) install 65in Promethean standard with mobile stand SN: 9A65BN729KB0080036 |
09/07/2023 02:00 pm |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W40595
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Deliver and install new UPS batteries |
09/06/2023 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40594
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Jacob reported Subic is unable to access Saipan CYMA. VPN Down (Same issue as last Monday). |
09/05/2023 08:30 am |
Kevin Hsueh |
No Signature: Remote Support: Jacob Tareyama request |
|
W40592
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Troubleshoot network switch |
09/05/2023 10:36 am |
Kevin Hsueh |
With Customer Signature |
|
W40589
|
Onsite |
Guam Department of Education Sophia Duenas Work Requested: (by: Sophia Duenas) Firmware Update for AP7 75" SN: 75W26-L3HB3N2440272, GDOE Asset Tag#59529 PO# 20211296-00. |
09/01/2023 09:00 am |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40588
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Deliver and setup workstation for Warehouse |
09/01/2023 08:39 am |
Kevin Hsueh |
With Customer Signature |
|
W40584
|
Onsite |
Guam Department of Education Kimberly Torres Work Requested: (by: Kimberly Torres) Pick-Up panel at PC Lujan. ActivPanel 75" Nickel SN: 75W26-K7HBDN1970183, GDOE Asset Tag: 46687 |
09/05/2023 09:30 am |
Bryant Bagiac |
No Signature: Customer signed acknowledgement form. |
|
W40583
|
Onsite |
Guam Department of Education Kimberly Torres Work Requested: (by: Kimberly Torres) Pick-Up ActivPanel 75" Nickel SN: 75W26-K7HBDN1970183, GDOE Asset Tag: 46687. |
09/05/2023 09:30 am |
Kevin Hsueh |
No Signature: customer signed acknowledgement form |
|
W40581
|
Inhouse |
University of Guam Vince Work Requested: (by: ) Per Vince, dropped off Avaya phone units to test with 3CX. |
01/22/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40580
|
Onsite |
University of Guam Ken San Nicolas Work Requested: (by: Ken San Nicolas) conduct end user training for UOG E-Sports Promethean LX 86" SN: LX861N417KL1650174 |
08/30/2023 03:30 pm |
KaeAna Dee Camacho |
With Customer Signature |
|
W40579
|
Onsite |
University of Guam Ken San Nicolas Work Requested: (by: Ken San Nicolas ) install promethean LX 86" SN: LX861N417KL1650174 to UOG |
08/30/2023 10:07 am |
Bryant Bagiac |
No Signature: Customer signed invoice and acknowledgement forms. |
|
W40578
|
Onsite |
University of Guam Ken San Nicolas Work Requested: (by: Ken San Nicolas ) install promethean LX 86" SN: LX861N417KL1650174 with motorized mobile stand |
08/30/2023 10:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W40573
|
Onsite |
Guam Community College Joleen Evangelista Work Requested: (by: Joleen Evangelista) help install 2 promethean panels at GCC 70in and 86in |
08/28/2023 01:45 pm |
Chu Hsieh |
No Signature: assisted Jason and Bryant |
|
W40572
|
Onsite |
Guam Community College Joleen Evangelista Work Requested: (by: Joleen Evangelista) install 2 promethean panels - 70in and 86in with mobile stand |
08/28/2023 12:30 pm |
Bryant Bagiac |
No Signature: Customer signed invoice and acknowledgement papers. |
|
W40567
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Create new user profile and setup printer access. Create new alias account bclpc@guamlaw.net |
08/25/2023 10:45 am |
Chu Hsieh |
With Customer Signature |
|
W40566
|
Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Deliver and setup Lenovo Workstation at ISA Dental. Add to domain. Setup MS Office Software. Ensure invoice is signed by the customer and brought back to DSI. |
08/25/2023 10:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40565
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email accounts for Jazmin Sablan and Gladys Abino. |
08/24/2023 04:00 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Email Task |
|
W40562
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) restore file from yesterday's backup |
08/24/2023 09:30 am |
Chu Hsieh |
No Signature: remote support |
|
W40558
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Troubleshoot Noriko's workstation/network. |
08/23/2023 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40556
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot TP-Link balancer at Mr. Webber's Residence |
08/22/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40555
|
Onsite |
Guam Department of Education Eleanor Lansang Work Requested: (by: Eleanor Lansang ) IWB relocation for BMS - 1st floor to 2nd floor (original: RM 5) Panel SN: 75W26-M4HBEN0100508 DSI ASSET TAG: 1211216 |
08/31/2023 09:00 am |
Bryant Bagiac |
No Signature: Customer signed acknowledgement forms |
|
W40554
|
Onsite |
Guam Department of Education Eleanor Lansang Work Requested: (by: Eleanor Lansang ) IWB relocation for BMS - 1st floor to 2nd floor (original: RM 5) Panel SN: 75W26-M4HBEN0100508 DSI ASSET TAG: 1211216 |
08/31/2023 09:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W40553
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot Server. Vanessa reported slowness when accessing network resources. |
08/22/2023 09:00 am |
Kevin Hsueh |
No Signature: Remote Support: Email Request from Vanessa Santos-Pinkney |
|
W40551
|
Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Rodney's Email Issue |
08/21/2023 01:45 pm |
Kevin Hsueh |
No Signature: WARRANTY SERVICE |
|
W40550
|
Onsite |
The Giving Tree Em Cruz Work Requested: (by: Em Cruz ) trouble shoot promethean panel - lagging SN: 65W26-M5HBEN1440304 |
08/21/2023 01:00 pm |
KaeAna Dee Camacho |
With Customer Signature |
|
W40549
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Trace incoming fax line. Not receiving faxes and cables looks to be unconnected and under the server shelving that contractor may have moved or cut |
08/21/2023 11:00 am |
Chu Hsieh |
With Customer Signature |
|
W40543
|
Service Contract Onsite |
Island Medical Staff and Billing Carolyn Mafnas Work Requested: (by: Carolyn Mafnas) Install 3 new UPS |
08/16/2023 11:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40540
|
Inhouse |
Unitek Environmental Jeanette Meno Work Requested: (by: Jeanette Meno) Install SSD and RAM Upgrades. |
08/15/2023 01:45 pm |
Kevin Hsueh |
With Customer Signature |
|
W40537
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Create new email account for Tanya Norman. |
08/15/2023 11:00 am |
Kevin Hsueh |
No Signature: Hosted Email Support: Christi Taijeron Email Request |
|
W40535
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Lenovo Server Project: Document all Ambyth Workstations (Computer Names) and users (User profile using the workstation). |
08/15/2023 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40534
|
Remote |
Island Manufacturing and Wholesale Jovy Bonnano Work Requested: (by: Jovy Bonnano) Update mobile number for Jovy and Jim extensions. |
08/14/2023 10:00 am |
Kevin Hsueh |
No Signature: 3CX Hosted Support |
|
W40533
|
Remote |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Reactivate SonicWALL Hosted Email Security Subscription |
08/12/2023 07:00 am |
Kevin Hsueh |
No Signature: WARRANTY TASK |
|
W40531
|
Service Contract Remote |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) Raquel advised she is not receiving some vendor emails. |
08/10/2023 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Raquel Biron Email Request |
|
W40527
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade Debtmaster to version 11.37 on Server and Workstations. |
08/09/2023 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40526
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Replace server UPS and install external backup |
08/08/2023 09:45 am |
Chu Hsieh |
With Customer Signature |
|
W40522
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup Lenovo Workstation for Crissy. |
08/07/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40519
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) 3CX Admin Training |
08/03/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40518
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) See Kevin for instructions. |
08/03/2023 11:35 am |
Kevin Hsueh |
With Customer Signature |
|
W40516
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Troubleshoot CSI on workstation. Setup workstation at front desk. |
08/04/2023 11:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40514
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) 3CX Project: End User Training |
08/02/2023 10:00 am |
Kevin Hsueh |
No Signature: peoject |
|
W40512
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Clean/organize server room in preparation for new server deployment |
08/02/2023 02:00 pm |
Bryant Bagiac |
No Signature: Remote Support |
|
W40511
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: (by: Marie Paulin) Setup Lenovo AIO. Deliver and setup Lenovo AIO onsite. |
08/21/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40510
|
Onsite |
Today's Realty Anthony Godwin Work Requested: (by: Anthony Godwin) Deliver Loaner Promethean Panel |
08/01/2023 09:30 am |
Kevin Hsueh |
No Signature: Loaner Panel Forms Signed by Today's Realty |
|
W40509
|
Onsite |
Today's Realty Anthony Godwin Work Requested: (by: Anthony Godwin) Deliver Loaner Promethean Panel |
08/01/2023 09:30 am |
Bryant Bagiac |
No Signature: Remote Support |
|
W40508
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Install a temp battery pack for the APC Smart UPS 1500. |
08/01/2023 01:30 pm |
Chu Hsieh |
With Customer Signature |
|
W40507
Ref/PO#P236A04660 |
Onsite |
Department of Land Management Kyle Meno Work Requested: (by: Kyle Meno) Configure/Grant access to 3CX Phone System Management Console for: Kyle, Darline, and Sonny. |
08/01/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40506
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) One of the backup drives is missing and not detected |
08/01/2023 09:45 am |
Chu Hsieh |
With Customer Signature |
|
W40503
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) 3CX Project |
07/31/2023 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W40502
|
Onsite |
Ina Wellness Collective Livia Marati Work Requested: (by: Livia Marati) Deliver Promethean Loaner ActivPanel to Nikko Hotel. |
07/28/2023 01:22 pm |
Chu Hsieh |
No Signature: loaner |
|
W40501
|
Onsite |
Ina Wellness Collective Livia Marati Work Requested: (by: Livia Marati) Deliver Promethean Loaner ActivPanel to Nikko Hotel |
07/28/2023 01:20 pm |
Bryant Bagiac |
No Signature: Remote Support |
|
W40496
|
Inhouse |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) 3CX Project |
07/26/2023 11:18 am |
Bryant Bagiac |
No Signature: No signature project. |
|
W40494
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot mail@guamlaw.net mail flow issues. |
07/25/2023 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40492
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Setup ICC Fax Line on 3CX Phone System |
07/25/2023 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40488
|
Service Contract Remote |
Guam Memorial Park Timothy Leon Guerrero Work Requested: (by: Timothy Leon Guerrero) Tim reported that Jackie is unable to print to downstairs Kyocera printer |
07/20/2023 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40484
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Clear out data from two Sony AIO. |
07/18/2023 02:04 pm |
Bryant Bagiac |
With Customer Signature |
|
W40483
|
Service Contract Remote |
Morrico Equipment Alma Dimla Work Requested: (by: Alma Dimla) Per Alma, remove extension 770 from Operators Ring Group |
07/11/2023 11:20 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40478
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot VPN issues |
07/17/2023 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40473
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Venessa reported her PC ran out of disk space |
07/13/2023 09:30 am |
Chu Hsieh |
No Signature: remote support |
|
W40472
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Kyoko Mabuchi Work Requested: (by: Kyoko Mabuchi) Troubleshoot Kyoko's workstation |
07/13/2023 09:37 am |
Kevin Hsueh |
With Customer Signature |
|
W40471
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Troubleshoot Network Issues |
07/13/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40470
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Michael Schniep Work Requested: (by: Michael Schniep) Troubleshoot Alpha Card ID Printing issues |
07/12/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40467
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot CYMA Users stuck issue. |
07/10/2023 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40465
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Install SSD |
07/10/2023 11:12 am |
Kevin Hsueh |
With Customer Signature |
|
W40463
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Check Server and Network equipment. Melet reported beeping noises present. |
07/10/2023 09:35 am |
Kevin Hsueh |
With Customer Signature |
|
W40460
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Chona's laptop issues |
07/07/2023 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40459
|
Inhouse |
Roland cruz Roland Cruz Work Requested: (by: Roland Cruz ) See Chu for details. |
07/07/2023 09:57 am |
Chu Hsieh |
With Customer Signature |
|
W40457
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: (by: Alma Dimla) 2 tech Panasonic Laptops for programming. One Panasonic laptop to mirror the contents. |
07/06/2023 08:30 am |
Bryant Bagiac |
No Signature: Remote Support |
|
W40456
|
Service Contract Onsite |
Guam Memorial Park Timothy Leon Guerrero Work Requested: (by: Timothy Leon Guerrero) Troubleshoot printing issues |
07/05/2023 02:59 pm |
Bryant Bagiac |
With Customer Signature |
|
W40455
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Troubleshoot various issues. |
07/05/2023 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W40448
|
Service Contract Onsite |
Fargo Pacific, Inc. Bong Guzman Work Requested: (by: Bong Guzman) Troubleshoot Bong's Laptop |
07/03/2023 10:35 am |
Kevin Hsueh |
With Customer Signature |
|
W40446
|
Onsite |
National Weather Service Brandon Aydlett Work Requested: (by: Brandon Aydlett) Pickup Loaner Promethean Panel |
07/03/2023 09:00 am |
Bryant Bagiac |
No Signature: Acknowledgement form signed. |
|
W40445
|
Onsite |
National Weather Service Brandon Aydlett Work Requested: (by: Brandon Aydlett) Pickup Loaner Promethean Panel |
07/03/2023 09:00 am |
Kevin Hsueh |
No Signature: |
|
W40444
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Requested by Jay Garrido: Delete abarcinas@ambyth.com and rflores@ambyth.com email accounts on 6/30/2023. |
06/30/2023 01:30 pm |
Kevin Hsueh |
No Signature: |
|
W40443
|
Onsite |
Anderson Air Force Base TSgt. Kevin Cruz Work Requested: (by: TSgt. Kevin Cruz) AAFB Relocation of ActivPanel 75” Titanium from Wall Mount to Mobile Stand. |
06/30/2023 09:30 am |
Bryant Bagiac |
No Signature: Signed invoice |
|
W40442
|
Onsite |
Anderson Air Force Base TSgt. Kevin Cruz Work Requested: (by: TSgt. Kevin Cruz) AAFB Relocation of ActivPanel 75” Titanium from Wall Mount to Mobile Stand. |
06/30/2023 09:30 am |
Kevin Hsueh |
No Signature: Customer Signed Installation Form |
|
W40441
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Check/troubleshoot PCI compliance scan |
06/29/2023 10:00 am |
Kevin Hsueh |
No Signature: Unable to load web app while at the customer's site. |
|
W40437
|
Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup VMHost Server and VM Guest OS. |
06/28/2023 01:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W40434
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Rick Frank reported he cannot login to Logmein or GMP Server. |
06/27/2023 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40430
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Setup Bella's Laptop |
06/27/2023 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40429
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Sophia unable to print to her HP LaserJet M605 |
06/26/2023 10:45 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40428
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Troubleshoot Printing Issues |
06/23/2023 02:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40424
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Setup employee on Biometric Timeclock |
06/22/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40418
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Shirley unable to login |
06/19/2023 11:15 am |
Chu Hsieh |
No Signature: Remote |
|
W40417
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Terrence Brooks Work Requested: (by: Terrence Brooks) Terrence request to start up DebtMaster due to power outage earlier |
06/19/2023 10:10 am |
Chu Hsieh |
No Signature: Remote |
|
W40415
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Check why server crash and failed to boot up properly this weekend |
06/19/2023 08:00 am |
Chu Hsieh |
With Customer Signature |
|
W40412
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Tone and trace ICC Fax Line. Bring fax line up to second floor clinic. |
06/19/2023 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40409
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Reconnect Server |
06/15/2023 12:00 pm |
Kevin Hsueh |
No Signature: |
|
W40408
|
Emergency Onsite |
Royal Orchid Guam Justin Samonte Work Requested: (by: Justin Samonte) Royal Orchid main server crashed |
06/15/2023 10:22 am |
Kevin Hsueh |
With Customer Signature |
|
W40407
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Update Debtmaster to version 11.34 on Server and all Workstations. |
06/15/2023 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W40406
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Troubleshoot NEX Workstation's access to boat reservation software and network printer. Per Joleen, both are down. |
06/14/2023 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40405
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Reset Hermie's email password. Setup email account on his mobile phone. |
06/14/2023 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40402
|
Service Contract Inhouse |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Upgrade Lenovo Workstations to Windows 10 Pro |
06/13/2023 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W40398
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot emails not being delivered to gmail.com |
06/09/2023 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40397
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Setup and install new SSD. Deliver workstation back to site. |
06/09/2023 01:30 pm |
Bryant Bagiac |
With Customer Signature |
|
W40392
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Move or disassemble server rack and move it away from wall so contractor can replace drywall. |
06/09/2023 09:00 am |
Chu Hsieh |
With Customer Signature |
|
W40391
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot Various Issues |
06/08/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40389
|
Service Contract Onsite |
Morrico Equipment Torgun Smith Work Requested: (by: Torgun Smith) Troubleshoot 2nd switch for camera system. Possible break in network cable between the NVR and 2nd switch after the typhoon. |
06/08/2023 09:00 am |
Chu Hsieh |
With Customer Signature |
|
W40386
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Tone, Trace, and Activate network lines in suite 204 |
06/06/2023 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40385
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Various Issues |
06/05/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40384
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Roxanne hasn't able to get Exchange email for past 2 days. |
06/05/2023 09:30 am |
Chu Hsieh |
No Signature: remote |
|
W40382
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber's Workstation |
06/05/2023 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40381
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Restart MS Exchange Services |
06/05/2023 08:15 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40378
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Melet says email sent to gmail are bouncing back |
06/02/2023 09:00 am |
Chu Hsieh |
No Signature: Remote |
|
W40376
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) anges reported downstair unable to print |
06/01/2023 11:00 am |
Chu Hsieh |
No Signature: no cell data services |
|
W40374
|
Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Check Chona's dock |
06/01/2023 10:00 am |
Chu Hsieh |
With Customer Signature |
|
W40373
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Mr. Miller's Macbook. Troubleshoot various other issues. |
06/01/2023 09:28 am |
Kevin Hsueh |
With Customer Signature |
|
W40372
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Download and install MS Project on Feli's laptop |
06/01/2023 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40371
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Server. TRMA powered up their server today. |
05/31/2023 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40369
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Restore IT&E internet circuit on MDA SonicWALL. |
05/31/2023 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40366
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Per Vanessa, TTA Office has power. No incoming and outgoing calls for 3CX. |
05/30/2023 10:50 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40360
|
Service Contract Remote |
Morrico Equipment Torgun Smith Work Requested: (by: Torgun Smith) Configure inbound call operator group |
05/26/2023 12:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40356
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot email syncing issues on Mr. Webber's mobile phone. |
05/19/2023 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40355
|
Service Contract Inhouse |
Morrico Equipment Johnray Tudela Work Requested: (by: John Ray Tudela) Install Cummins Software. |
05/18/2023 01:46 pm |
Kevin Hsueh |
With Customer Signature |
|
W40354
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Deliver, Install, and Setup 2 new 1TB SAS HDDs on RFV Server. Perform cable management/clean up |
05/18/2023 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40350
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) 1. Perform DM upgrade ( see attached) 2. Trouble shoot some issues on Lisa’s computer. Check if ADMIN RIGHTS 3. Add Tisha to receive emails from mail @guamlaw.net currently Clare is setup. 4. Remove QB’s 2020 from Lisa’s desktop. 5. Misc. more later. |
05/16/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40337
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Mr. Webber reported Outlook throws error message stating: "Cannot add to the server Junk E-mail Lists, you are over the size allowed on the server." |
05/10/2023 05:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40333
|
Service Contract Inhouse |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Install Sonic Wall VPN |
05/09/2023 02:33 pm |
Kevin Hsueh |
With Customer Signature |
|
W40332
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Transfer data into new Lenovo AIO |
05/09/2023 09:16 am |
Jayson Larot |
With Customer Signature |
|
W40331
|
Onsite |
Guam Insurance Adjusters Justin Masnayon Work Requested: (by: Justin Masnayon) GIA Project: Computer equipment assessment at Lin's Jewelry |
05/09/2023 10:30 am |
Kevin Hsueh |
No Signature: Project: GIA Rep not onsite. |
|
W40329
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Deliver and setup Martha Ruth's new Lenovo laptop. |
05/08/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40328
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Troubleshoot Kyocera scan to email issues |
05/08/2023 09:46 am |
Kevin Hsueh |
With Customer Signature |
|
W40327
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Jays laptop |
05/08/2023 09:16 am |
Kevin Hsueh |
With Customer Signature |
|
W40326
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Deploy N-Able N-Central on all TTA workstations. Pick up old workstations, monitors, UPS and bring back to DSI for disposal. |
05/08/2023 02:00 pm |
Jayson Larot |
With Customer Signature |
|
W40324
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber's workstation MS Office |
05/05/2023 11:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40323
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Renew PDF Xchange software subscription with Jay Park. |
05/05/2023 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40320
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Check Logistics Interner |
05/04/2023 12:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40317
|
Service Contract Remote |
Guam Memorial Park Timothy Leon Guerrero Work Requested: (by: Timothy Leon Guerrero) Assist Tim uninstalling Windows updates causing printing issues with LifeLong software. |
05/03/2023 11:00 am |
Jayson Larot |
No Signature: Remote Service. |
|
W40313
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create 2 new email accounts. Delete 1 old email account. |
05/02/2023 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40312
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot Bong's Laptop Issues |
05/02/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40311
|
Onsite |
National Weather Service Brandon Aydlett Work Requested: (by: Brandon Aydlett) Deliver loaner Promethean ActivPanel w/ accessory box at National Weather Service (WFO Guam). |
05/03/2023 10:00 am |
Kevin Hsueh |
No Signature: Promethean Pre-Sale |
|
W40310
|
Onsite |
National Weather Service Brandon Aydlett Work Requested: (by: Brandon Aydlett) Deliver loaner Promethean ActivPanel w/ accessory box at National Weather Service (WFO Guam). |
05/03/2023 10:00 am |
Jayson Larot |
No Signature: Customer signed loaner form. |
|
W40309
|
Service Contract Onsite |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Rename 2 extensions in 3CX: 1. Ext. 350 to "Annisa Quidachay" 2. Ext. 210 to "Matthew Quichocho" |
05/02/2023 09:30 am |
Jayson Larot |
With Customer Signature |
|
W40308
|
Inhouse |
GTA TeleGuam GinaRose B. Cruz Work Requested: (by: GinaRose B. Cruz) Troubleshoot CMS. |
05/01/2023 01:11 pm |
Jayson Larot |
With Customer Signature |
|
W40307
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Troubleshoot Jason Manahan's printer issue. |
05/01/2023 01:30 pm |
Jayson Larot |
With Customer Signature |
|
W40306
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Setup SonicWALL Global VPN and setup VPN clients on user laptops. |
05/01/2023 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40305
|
Onsite |
University of Guam Nicky Castro Work Requested: (by: Nicky Castro ) Conduct end-user training for UOG faculty |
04/28/2023 08:30 am |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40303
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Server |
04/28/2023 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40297
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Extract data from laptop to external HDD |
04/26/2023 12:26 pm |
Jayson Larot |
No Signature: Inhouse Service. |
|
W40294
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot laptop. (Slow performance) |
04/25/2023 11:00 am |
Jayson Larot |
No Signature: Inhouse Service. |
|
W40291
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: (by: Gene Bangayan ) Relocate 1 workstation and troubleshoot server PSU issue. |
04/24/2023 09:00 am |
Jayson Larot |
With Customer Signature |
|
W40290
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Jay Garrido) Delete kcalvo@ambyth.com (requested by Jay Garrido) and tcruz@ambyth.com (requested by Gail Manuel) email accounts. Users no longer employed at Ambyth. |
04/21/2023 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40289
|
Onsite |
Coast 360 Federal Credit Union Carly Champaco-Munoz Work Requested: (by: Carly Champaco-Munoz) Pick up loaner AP9 panel at Coast 360 (Assembly Room) |
04/21/2023 10:00 am |
Jayson Larot |
No Signature: customer signed on the loaner form. |
|
W40288
|
Onsite |
Coast 360 Federal Credit Union Carly Champaco-Munoz Work Requested: (by: Carly Champaco-Munoz) Pick up loaner AP9 panel at Coast 360 (Assembly Room) |
04/21/2023 10:00 am |
Kevin Hsueh |
No Signature: |
|
W40287
|
Service Contract Onsite |
Morrico Equipment Torgun Smith Work Requested: (by: Torgun Smith) Check camera connected to remote switch. Images cuts one and off randomly. |
04/20/2023 11:00 am |
Chu Hsieh |
With Customer Signature |
|
W40286
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Mount timeclock in Piti location. Check PCI compliance scan issues. |
04/20/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40284
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Add 3 new employees to Biometric Time Clock: Olivia Newman (emp#65), Diandra Quidachay (emp#64), Agnes Urbano (emp#66) |
04/20/2023 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40280
|
Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli's printer issue. |
04/19/2023 02:00 pm |
Jayson Larot |
No Signature: Warranty Service. Work Order was created after service. |
|
W40277
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create new email account for Richard Lopez (RLopez@ambyth.com) |
04/18/2023 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40276
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Reinstall QuickBooks Database Server Manager |
04/18/2023 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40273
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot network equipment. Troubleshoot IT&E internet service with IT&E technicians. |
04/17/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40272
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Install N-able on all workstations. Check UPS for any LED error lights present. |
04/14/2023 09:30 am |
Jayson Larot |
With Customer Signature |
|
W40270
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot Receptionist workstation. Per Lisa Brooks, workstation is running slow. |
04/14/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40269
|
Service Contract Onsite |
Morrico Equipment Guz deGuzman Work Requested: (by: Guz deGuzman) Setup 1 IP Phone with new 3CX Extension at Morrico Rental Office |
04/13/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40268
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Troubleshoot Kaela’s workstation (no network access). |
04/13/2023 11:00 am |
Jayson Larot |
With Customer Signature |
|
W40267
|
Onsite |
Guam Department of Education Margaret Asuncion Work Requested: (by: Margaret Asuncion ) Relocate Promethean ActivPanel (GDOE Asset Tag: 46648 and Mobile Stand Tag: 46707) from the 1st floor to the 2nd floor. |
04/13/2023 09:00 am |
Kevin Hsueh |
No Signature: Signature collected on Jayson's main Work Order |
|
W40266
|
Onsite |
Guam Department of Education Margaret Asuncion Work Requested: (by: Margaret Asuncion ) Relocate Promethean ActivPanel (GDOE Asset Tag: 59504 and Mobile Stand Tag:59535) from Room 7 to Room 23b. |
04/13/2023 09:00 am |
Kevin Hsueh |
No Signature: Signature was collected on Jayson's Main Work Order |
|
W40265
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Backup Failed |
04/11/2023 02:00 pm |
Chu Hsieh |
No Signature: remote |
|
W40264
|
Onsite |
Guam Department of Education Margaret Asuncion Work Requested: (by: Margaret Asuncion ) Relocate Promethean ActivPanel (GDOE Asset Tag: 46648 and Mobile Stand Tag: 46707) from the 1st floor to the 2nd floor. |
04/13/2023 09:00 am |
Jayson Larot |
No Signature: Customer Signed on the Acknowledgement form. |
|
W40263
|
Onsite |
Guam Department of Education Margaret Asuncion Work Requested: (by: Margaret Asuncion ) Relocate Promethean ActivPanel (GDOE Asset Tag: 59504 and Mobile Stand Tag:59535) from Room 7 to Room 23b. |
04/13/2023 09:00 am |
Jayson Larot |
No Signature: Customer signed on the Acknowledgment form. |
|
W40261
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Deliver and setup TP-Link ER7206 at Mr. Webber's Home. |
04/12/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40260
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Deliver and setup APC 750VA UPS |
04/12/2023 09:30 am |
Jayson Larot |
With Customer Signature |
|
W40257
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: (by: Alma Dimla) Other Equipment 4 - Install the WANCO Software based on instructions |
04/10/2023 09:42 am |
Jayson Larot |
With Customer Signature |
|
W40255
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Set jmanibusanjmc@mcpgroupgu.com emails to forward to ar@mcpgroupgu.com. |
04/07/2023 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40254
|
Onsite |
Guam Behavioral Health and Wellness Center Chelbie Certeza Work Requested: (by: Chelbie Certeza) Conduct end-user training for GBHWC staff |
04/07/2023 02:30 pm |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40252
|
Service Contract Inhouse |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Reprep Jay's HP ProBook 450 G1 |
04/06/2023 04:43 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40248
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Assist Jung Ho Lee mapping "Sales" drive on his MacBook. |
04/05/2023 02:00 pm |
Jayson Larot |
With Customer Signature |
|
W40246
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot/setup laptop for Jay Park. |
04/05/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40245
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Install N-able on all workstations and label them with their computer names. |
04/05/2023 09:00 am |
Jayson Larot |
With Customer Signature |
|
W40244
|
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Assist with manually updating firmware for panels at Astumbo Elementary School |
04/05/2023 09:00 am |
KaeAna Dee Camacho |
With Customer Signature |
|
W40242
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli’s Outlook issue. (Running slow) |
04/04/2023 02:00 pm |
Jayson Larot |
No Signature: Customer wasn't available for signature. |
|
W40241
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Email Issue |
04/04/2023 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40240
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Setup Xerox Printer at Piti office. Setup new metal shelf Ambyth purchased for Piti office network equipment. |
04/04/2023 10:00 am |
Kevin Hsueh |
No Signature: No one present onsite to sign off |
|
W40239
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Setup Xerox printer at Ambyth Warehouse |
04/03/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40237
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: (by: Chuck Williams) troubleshoot workstation at GPO location |
04/03/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40236
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Check dispatch office network connection |
04/03/2023 08:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40234
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Deliver and deploy SonicWALL TZ470W |
03/31/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40232
|
Service Contract Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Troubleshoot QuickBooks Multi User access and 3CX Phone System |
03/30/2023 08:15 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40229
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Rekey SSL Certificate on GoDaddy. Install Rekeyed SSL Certificate on MDASRV. |
03/29/2023 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40224
|
Onsite |
Guam Department of Education Margaret Asuncion Work Requested: (by: Margaret Asuncion ) relocate 1 panel with mobile stand (first floor) GDOE Asset Tag 59504 |
04/10/2023 09:00 am |
Kevin Hsueh |
No Signature: |
|
W40218
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Mark requested to create a new email distribution group: H2B@mcpgroupgu.com |
03/24/2023 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40213
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup no content filtering for Jor-El. Deliver and setup Roxanne's new workstation. |
03/23/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40212
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new accounts for ArtRay Irons |
03/23/2023 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40211
|
Service Contract Onsite |
Roberts, Fowler & Visosky Tim Roberts Work Requested: (by: Tim Roberts) Work with Tim on Fidelity access issues |
03/23/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40210
|
Onsite |
Ana Leon Guerrero Ana Leon Guerrero Work Requested: (by: Ana Leon Guerrero) Troubleshoot Ana's projector thermal sensor issue. |
03/22/2023 03:30 pm |
Jayson Larot |
With Customer Signature |
|
W40209
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Jon unable to install .net 3.5 |
03/22/2023 11:00 am |
Chu Hsieh |
No Signature: remote support |
|
W40208
|
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Assist librarian with firmware updates at Tiyan High |
03/23/2023 08:30 am |
KaeAna Dee Camacho |
With Customer Signature |
|
W40203
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot QuickBooks. Unable to open. |
03/21/2023 11:28 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40202
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Troubleshoot various issues |
03/21/2023 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40197
|
Service Contract Onsite |
Morrico Equipment Alma Dimla Work Requested: (by: Alma Dimla) Troubleshoot DiagnosticLink Activation issue. Attempt to connect to activation server while connected on Morrico's network. |
03/20/2023 01:31 pm |
|
With Customer Signature |
|
W40196
|
Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Timeclock. Time is off. Register new employee on Timeclock. |
03/20/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40194
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new accounts for Tim Carrie. |
03/20/2023 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40193
|
Service Contract Onsite |
Ana Leon Guerrero Ana Leon Guerrero Work Requested: (by: Ana Leon Guerrero) Replace lamp for PRM-45A projector. |
03/17/2023 02:30 pm |
Jayson Larot |
No Signature: Customer signed on invoice. |
|
W40192
|
Service Contract Onsite |
Juan M. Guerrero Elementary School Frances Cepeda Work Requested: (by: Frances Cepeda) Replace Lamp for projectors on Room 2 and Room 4 at Juan M. Guerrero Elementary School. |
03/17/2023 01:30 pm |
Jayson Larot |
No Signature: Customer signed on the invoice. |
|
W40190
|
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Manually update firmware for panel at PC Lujan |
03/17/2023 09:00 am |
KaeAna Dee Camacho |
With Customer Signature |
|
W40189
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Need to install FTR player on Nicole's PC |
03/16/2023 10:00 am |
Chu Hsieh |
No Signature: remote support |
|
W40188
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: (by: Alma Dimla) Truck 2 - install DiagnosticLink, CD in a box. Truck 1 - Diagnose, won’t turn on. |
03/15/2023 12:04 pm |
Jayson Larot |
With Customer Signature |
|
W40187
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Check servers for maintenance service. |
03/15/2023 09:00 am |
Jayson Larot |
With Customer Signature |
|
W40186
|
Onsite |
Guam Behavioral Health and Wellness Center Chelbie Certeza Work Requested: (by: Chelbie Certeza) Deliver and install 1. AP9 Panel w/ mobile stand 2. Wifi module and soundbar 3. Logitech m&kb and webcam 4. Lenovo ThinkCentre 5. Tiny Vesa Mount |
03/16/2023 02:30 pm |
Jayson Larot |
No Signature: Customer signed on the Acknowledgement form. |
|
W40183
|
Onsite |
Department of Revenue & Taxation Franco Rosario Work Requested: (by: Franco Rosario) Conduct refresher training for Department of Rev and Tax staff |
03/02/2023 01:00 pm |
KaeAna Dee Camacho |
No Signature: Please refer to hardcopy of work order for customer signature |
|
W40182
Ref/PO#20222213-00 |
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Conduct multiple end-user training sessions for Inarajan Middle School teachers |
03/10/2023 08:30 am |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40181
Ref/PO#20211630-00 |
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Conduct end-user training for JMGES teachers |
03/01/2023 10:00 am |
KaeAna Dee Camacho |
No Signature: Please refer to hardcopy of work order for customer signature. |
|
W40180
|
Onsite |
Guam Marianas Training Center Frankie Lake Work Requested: (by: Frankie Lake) Conduct end-user training for GMTC staff |
03/02/2023 10:00 am |
KaeAna Dee Camacho |
No Signature: Please refer to hardcopy work order for customer signature |
|
W40178
Ref/PO#20222213 |
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Conduct end-user training for JQSMES teachers |
03/03/2023 09:00 am |
KaeAna Dee Camacho |
No Signature: customer unavailable+ |
|
W40177
Ref/PO#P226A04946 |
Onsite |
Guam Council on the Arts & Humanities Michael Mafnas Work Requested: (by: Michael Mafnas) Assist with touch issue on the ActivPanel Titanium |
03/09/2023 10:15 am |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40175
|
Service Contract Onsite |
Roberts, Fowler & Visosky Tim Roberts Work Requested: (by: Tim Roberts) Check Tim's workstation for malware. |
03/13/2023 02:00 pm |
Jayson Larot |
With Customer Signature |
|
W40174
|
Onsite |
Department of Administration Bertha Pereda Work Requested: (by: Bertha Pereda ) updated firmware on promethean panel |
03/13/2023 09:00 am |
Kylene Hsieh |
No Signature: warranty service |
|
W40172
|
Service Contract Onsite |
Guam Memorial Park Timothy Leon Guerrero Work Requested: (by: Timothy Leon Guerrero) Assist Tim on uninstalling a Windows update that's causing printing issue. |
03/10/2023 01:30 pm |
Jayson Larot |
With Customer Signature |
|
W40169
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Meeting with Colin to consult on setting up private WiFi network. |
03/10/2023 02:00 pm |
Chu Hsieh |
With Customer Signature |
|
W40167
Ref/PO#P236A01789 |
Onsite |
Department of Public Health & Social Services Jonathan Lujan Work Requested: (by: Jonathan Lujan) Conduct end-user training for DPHSS staff |
03/09/2023 02:00 pm |
KaeAna Dee Camacho |
With Customer Signature |
|
W40163
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Wes reported issues of email from hotmail.com not being received |
03/08/2023 09:30 am |
Chu Hsieh |
No Signature: remote support |
|
W40158
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) check server |
03/06/2023 10:45 am |
Kevin Hsueh |
No Signature: |
|
W40154
|
Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create 2 new email accounts for new employees |
03/03/2023 08:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40153
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup Gail's new workstation. Troubleshoot additional various issues added on last minute. |
03/02/2023 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40152
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Troubleshoot various issues |
03/02/2023 09:30 am |
Kevin Hsueh |
No Signature: |
|
W40151
|
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Replace broken Mobile Stand wheel. (Ref: Panel SN: 75W26-L7HB6N6720385) |
03/01/2023 04:00 pm |
Jayson Larot |
No Signature: Customer signed on printed Work order. See W40151. |
|
W40150
|
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Replace broken Mobile Stand wheel. (Ref: Panel SN: 75W26-M5HBEN1710060) |
03/01/2023 03:00 pm |
Jayson Larot |
No Signature: Customer signed on printed work order. See W40150. |
|
W40149
|
Onsite |
Guam Department of Education Carol Quintanilla Work Requested: (by: Judith Won Pat) Replace mobile stand wheels Board #1: 75W26-M5HBEN1710060 GDOE Asset Tag Mobile stand: 90813 Mobile stand SN - 2111-2794 Board #2: 75W26-L7HB6N6720385 GDOE Asset Tag Mobile Stand: 78463 Mobile Stand SN: 2103-2156 |
03/01/2023 03:00 pm |
Kevin Hsueh |
No Signature: |
|
W40148
Ref/PO# PO 20220871 |
Onsite |
Guam Department of Education Kathleen Lamorena Work Requested: (by: Judith Won Pat) Replace broken Mobile Stand wheel. ( Panel SN: 75W26-M5HBEN1710066, Curriculum & Instruction , Building B) |
03/01/2023 11:00 am |
Kevin Hsueh |
No Signature: |
|
W40147
Ref/PO# PO 20211377 |
Onsite |
Guam Department of Education Lilly Mae Work Requested: (by: Judith Won Pat) Replace broken Mobile Stand wheel. (Ref: Panel SN: 75W26-L5HL4N2730018, Chief Brodie Elementary School, RM 25) |
03/01/2023 10:00 am |
Kevin Hsueh |
No Signature: |
|
W40145
Ref/PO#PO 20220871 |
Onsite |
Guam Department of Education Kathleen Lamorena Work Requested: (by: Judith Won Pat) Replace broken Mobile Stand wheel. ( Panel SN: 75W26-M5HBEN1710066, Curriculum & Instruction , Building B) |
03/01/2023 01:00 pm |
Jayson Larot |
No Signature: Customer signed on printed work order. See W40151. |
|
W40144
Ref/PO#PO 20211377 |
Onsite |
Guam Department of Education Lilly Mae Work Requested: (by: Judith Won Pat) Replace broken Mobile Stand wheel. (Ref: Panel SN: 75W26-L5HL4N2730018, Chief Brodie Elementary School, RM 25) |
03/01/2023 10:00 am |
Jayson Larot |
No Signature: Customer signed on printed Work order. See W40144. |
|
W40142
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Dispatch Workstation |
02/27/2023 08:30 am |
Kevin Hsueh |
No Signature: Webapp was not accessible. |
|
W40141
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Terminate old employee Hosted Exchange Mailboxes. |
02/24/2023 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40140
Ref/PO#P236A01789 |
Onsite |
Department of Public Health & Social Services Jonathan Lujan Work Requested: (by: Jonathan Lujan) Deliver and install Promethean Panel and Mobile Stand |
02/24/2023 11:23 am |
Jayson Larot |
No Signature: Customer signed on Acknowledgment form. |
|
W40139
Ref/PO#P236A01789 |
Onsite |
Department of Public Health & Social Services Jonathan Lujan Work Requested: (by: Jonathan Lujan) Deliver and install Promethean Panel and Mobile Stand |
02/24/2023 02:00 pm |
Kevin Hsueh |
No Signature: Invoice and Acknowledgement form signed |
|
W40137
|
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) conduct end-user training for JMGES |
02/23/2023 09:00 am |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40135
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Work with PC Law support to migrate CTREE database to SQL database |
02/23/2023 07:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40134
|
Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Cloe reported distribution was deleted |
02/22/2023 02:00 pm |
Chu Hsieh |
With Customer Signature |
|
W40133
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Update PC Law to PC Law version 2023 (Server and Workstation) |
02/22/2023 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40128
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber's Outlook. Transfer Outlook Archive PST files to new external 2TB HDD. |
02/22/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40127
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Backup data from Appointment user profile. Reprep system with Windows 10. Username: Appointment Password: Jeffrey671 |
02/22/2023 01:30 pm |
Jayson Larot |
No Signature: Inhouse Service. |
|
W40126
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dentrix at Front Desk Workstations |
02/21/2023 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40125
|
Onsite |
Coast 360 Federal Credit Union Carly Champaco-Munoz Work Requested: (by: Carly Champaco-Munoz) Deliver loaner AP9 panel with accessory box at Coast 360 (Assembly Room). |
02/21/2023 08:00 am |
Jayson Larot |
No Signature: Customer signed the loaner form. |
|
W40124
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot IP Phone issues. |
02/21/2023 11:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40122
|
Onsite |
Guam Marianas Training Center Frankie Lake Work Requested: (by: Frankie Lake) Deliver and install Promethean ActivPanel Titanium 75in w/ logitech keyboard and wifi module. |
02/17/2023 10:00 am |
Kevin Hsueh |
No Signature: |
|
W40120
|
Onsite |
Guam Marianas Training Center Frankie Lake Work Requested: (by: Frankie Lake) Deliver and install Promethean ActivPanel Titanium 75in w/ logitech keyboard and wifi module. |
02/17/2023 10:00 am |
Jayson Larot |
No Signature: Customer signed on Acknowledgment form. |
|
W40118
|
Onsite |
Guam Marianas Training Center Frankie Lake Work Requested: (by: Frankie Lake) Install wall mount (drywall) at GMTC. |
02/16/2023 09:30 am |
Kevin Hsueh |
No Signature: |
|
W40117
|
Onsite |
Guam Marianas Training Center Frankie Lake Work Requested: (by: Frankie Lake) Install wall mount (drywall) at GMTC. |
02/16/2023 09:30 am |
Jayson Larot |
With Customer Signature |
|
W40115
|
Inhouse |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) New laptop, set new email to JDelaCruzJMC@MCPgroupgu.com. create username |
02/15/2023 02:49 pm |
Kevin Hsueh |
With Customer Signature |
|
W40113
|
Onsite |
GTA TeleGuam Christian Dones Work Requested: (by: Christian Dones) Video wall module down. No display on one section |
02/21/2023 02:00 pm |
Chu Hsieh |
With Customer Signature |
|
W40111
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Troubleshoot various issues |
02/15/2023 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40108
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Workstation Issues |
02/14/2023 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40105
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Chloe reported unable to open File Explorer and unable to get Outlook notifications |
02/13/2023 03:00 pm |
DSI Tech Chu Hsieh |
No Signature: remote |
|
W40104
|
Onsite |
Judicpa, Brenda Brenda Judicpa Work Requested: (by: Brenda Judicpa) Setup Promethean panel and mobile stand at Chalan Pago. |
02/13/2023 01:30 pm |
Kevin Hsueh |
No Signature: Promethean Acknowledgement form signed |
|
W40103
|
Onsite |
Judicpa, Brenda Brenda Judicpa Work Requested: (by: Brenda Judicpa) Setup Promethean panel and mobile stand at Chalan Pago. |
02/13/2023 01:00 pm |
Jayson Larot |
No Signature: Customer signed Acknowledgment form. |
|
W40101
|
Onsite |
University of Guam Nicky Castro Work Requested: (by: Nicky Castro ) Deliver and install two ActivPanel 75in Titanium (wall mounted) at UOG (Humanities and Social Science Bldg. & English and Communication Bldg). 1. SN: 775T-LA6LCA9740393 (DSI tag: 1211319) for RM. HSS101 2. SN: 775T-LA6LCA9740394 for (DSI tag: 1211320) for RM. EC102 |
02/10/2023 01:30 pm |
Kevin Hsueh |
No Signature: |
|
W40100
|
Onsite |
University of Guam Nicky Castro Work Requested: (by: Nicky Castro ) Deliver and install two ActivPanel 75in Titanium (wall mounted) at UOG (Humanities and Social Science Bldg. & English and Communication Bldg). 1. SN: 775T-LA6LCA9740393 (DSI tag: 1211319) for RM. HSS101 2. SN: 775T-LA6LCA9740394 for (DSI tag: 1211320) for RM. EC102 |
02/10/2023 01:30 pm |
Jayson Larot |
No Signature: Signed on Acknowledgment form |
|
W40096
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli's Outlook Client. |
02/08/2023 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40095
Ref/PO#20200736-00 |
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Replace mainboard for ActivPanel Nickel. Panel SN: 75W26-K7HBDN1970183 |
02/08/2023 09:00 am |
Kevin Hsueh |
No Signature: |
|
W40094
|
Onsite |
GTA TeleGuam
Work Requested: (by: Christian Dones) replaced one failed LED module at Micronesian Mall store |
02/08/2023 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W40092
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot server and 3CX |
02/07/2023 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40089
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Troubleshoot PDF issues for Jon and Nicole |
02/06/2023 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W40088
Ref/PO#20222213-00 |
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Conduct two end-user training sessions for AIJMS teachers |
02/06/2023 12:00 pm |
KaeAna Dee Camacho |
With Customer Signature |
|
W40087
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Jamie's Lenovo P340 Workstation. |
02/06/2023 09:45 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40086
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli's Outlook |
02/06/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40085
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Setup new employee workstation(profile, email and Microsoft Office 365). |
02/06/2023 09:00 am |
Jayson Larot |
With Customer Signature |
|
W40084
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new profile and exchange email for Joyce Sablan. |
02/03/2023 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40083
Ref/PO#20200736-00 |
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Replace mainboard for ActivPanel Nickel. Panel SN: 75W26-K7HBDN1970183 |
02/08/2023 09:00 am |
Jayson Larot |
With Customer Signature |
|
W40079
Ref/PO#20211630-00 |
Onsite |
Guam Department of Education Judith Won Pat Work Requested: (by: Judith Won Pat) Reflash panel at Adacao Elementary due to frozen screen. SN: 75W26-L6HL5N0840033 |
02/02/2023 08:30 am |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40078
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Troubleshoot Dante's workstation (no display on monitor) |
02/02/2023 09:00 am |
Jayson Larot |
With Customer Signature |
|
W40076
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Reset FAldea and RReyes account passwords |
02/01/2023 02:45 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40075
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Monthly Server Maintenance |
02/01/2023 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40074
|
Onsite |
Morrico Equipment Rene Molinos Work Requested: (by: Rene Molinos) Troubleshoot NVR. 2 cameras not showing |
01/31/2023 01:30 pm |
Chu Hsieh |
With Customer Signature |
|
W40059
|
Service Contract Inhouse |
JMC Equipment Rental Dave Taitano Work Requested: (by: Dave Taitano) Reprep HP Pavilion 23 AiO PC |
01/26/2023 03:30 pm |
Kevin Hsueh |
No Signature: Workstation to be delivered back to site on a separate service. |
|
W40058
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Setup employee Exchange email accounts on new mobile phones. |
01/26/2023 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40055
Ref/PO#20222213 |
Onsite |
Guam Department of Education Francis Santos Work Requested: (by: Francis Santos ) Conduct end-user training for VSABMS |
01/30/2023 10:00 am |
KaeAna Dee Camacho |
With Customer Signature |
|
W40054
|
Onsite |
Office of Public Accountability Vincent Duenas Work Requested: (by: Vincent Duenas) Relocate ActivSoundbar to the bottom of the AP9. |
01/25/2023 02:00 pm |
Jayson Larot |
With Customer Signature |
|
W40047
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Deliver and install Promethean panel and mobile to JQ San Miguel Elementary School: 1. Room D27 (GDOE asset tag: 96124) |
01/26/2023 09:00 am |
Jayson Larot |
No Signature: Customer signed on Acknowledgment form |
|
W40046
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Deliver and install 2 Promethean panels and mobile stands at Inarajan Middle School: 1. Room 14 (GDOE asset tag: 96114) 2. Room 30 (GDOE asset tag: 96115) |
01/25/2023 09:00 am |
Jayson Larot |
No Signature: Customer signwd in Acknowledgement forms. |
|
W40045
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Deliver and install 3 Promethean panels at Agueda Middle School: 1. Room 1 (GDOE Asset tag: 96111) 2. Room 39 (GDOE Asset tag: 96112) 3. Room E105 (GDOE Asset tag: 96113) |
01/24/2023 09:00 am |
Jayson Larot |
No Signature: Customer signed on the acknowledgment forms |
|
W40044
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot network |
01/23/2023 11:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40041
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Deliver and install promethean panel and mobile stand at BMS |
01/20/2023 09:00 am |
Jayson Larot |
No Signature: Customer signed on the Acknowledgment form. |
|
W40037
|
Onsite |
Judicpa, Brenda Brenda Judicpa Work Requested: (by: Brenda Judicpa) install Titanium 70" panel with mobile stand SN: 770T-J72X3A6990070 |
01/19/2023 03:00 pm |
Jayson Larot |
With Customer Signature |
|
W40036
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Deliver and install at Agueda Middle School Room 1 – Ms. Gina Call ; Asset Tag- 96118 Room 39 – Ms. Jannale Mangelona ; Asset Tag - 96119 Room E105 – Ms. Rochelle Yusi ; Asset Tag – 96120 |
01/19/2023 09:00 am |
Jayson Larot |
No Signature: Customer signed on Acknowledgment forms. |
|
W40034
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) tag 7 promethean panels and mobile stands (columns) at GDOE warehouse. |
01/18/2023 09:30 am |
Jayson Larot |
With Customer Signature |
|
W40033
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Work with PC Law Support to move from CTREE database to SQL database. |
01/18/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40030
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Network Access Issues |
01/16/2023 04:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40029
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Printing Issues |
01/16/2023 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40024
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Check counterpoint server |
01/13/2023 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40023
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Restart APPSRV. Add Velma to bclcollection@guamlaw.net distribution group. |
01/12/2023 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40022
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Joleen reported external emails are not being received. |
01/12/2023 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40021
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Troubleshoot TJ's printing issue with Lifelong software. |
01/12/2023 09:30 am |
Jayson Larot |
With Customer Signature |
|
W40019
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) troubleshoot timeclock |
01/11/2023 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W40017
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot QuickBooks |
01/11/2023 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40015
Ref/PO#20200908 |
Onsite |
Guam Department of Education Francis Santos Work Requested: (by: Francis Santos ) Assist with double image issue |
01/11/2023 08:30 am |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40014
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot Todd's Outlook Issue |
01/10/2023 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W40013
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Email Issues |
01/10/2023 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W40009
|
Onsite |
Guam Council on the Arts & Humanities Michael Mafnas Work Requested: (by: Michael Mafnas) Conduct end-user training for CAHA staff |
01/11/2023 10:00 am |
KaeAna Dee Camacho |
No Signature: customer unavailable |
|
W40006
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Network site assessment for front desk. Front desk will be renovated by GMP. |
01/09/2023 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W40004
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade Debtmaster version on their server and workstations. |
01/06/2023 09:30 am |
Jayson Larot |
With Customer Signature |
|
W40002
|
Service Contract Remote |
Morrico Equipment Esther Mendoza Work Requested: (by: Esther Mendoza) Per Esther, change extension 750 user name |
01/05/2023 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W40000
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: (by: Vanessa Cruz) Pick up Vanessa's laptop for inhouse troubleshooting at DSI. |
01/05/2023 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W39999
|
Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Sophia may have called with instructions. Andrea was just told to drop off desktop. |
01/05/2023 09:52 am |
Chu Hsieh |
With Customer Signature |
|
W39998
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot various issues |
01/04/2023 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W39997
|
Service Contract Remote |
Fargo Pacific, Inc. Bong Guzman Work Requested: (by: Bong Guzman) Per Bong Guzman, he is not receiving any inbound emails since this morning. |
01/04/2023 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W39996
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Setup timeclock in NEX location |
01/04/2023 10:00 am |
Kevin Hsueh |
No Signature: Webapp was not loading at site. Tried to access for 15 minutes |
|
W39992
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Update ambythgroup@ambyth.com email distribution group membership. |
01/03/2023 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W39991
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Setup 2 new laptops (work with JMC and purchase win 11 pro then add laptops to domain and setup user profiles) |
01/03/2023 09:30 am |
Jayson Larot |
With Customer Signature |
|
W39988
Ref/PO#20222213 |
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Accept shipment from Ambyth for GDOE PO 20222213 |
12/30/2022 08:30 am |
KaeAna Dee Camacho |
With Customer Signature |
|
W39987
Ref/PO#PO 20222213 |
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Accept delivery from Ambyth for GDOE PO |
12/29/2022 09:30 am |
KaeAna Dee Camacho |
No Signature: Ambyth rescheduled for tomorrow at 8:30AM |
|
W39984
|
Onsite |
Office of Public Accountability Vincent Duenas Work Requested: (by: Vincent Duenas) Conduct Promethean end-user training for OPA |
01/04/2023 01:30 pm |
KaeAna Dee Camacho |
With Customer Signature |
|
W39980
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Reinstall MS Office 365 (64 bit) on Corey's Laptop. Setup 2 Lenovo Yoga laptops. |
12/28/2022 09:00 am |
Jayson Larot |
With Customer Signature |
|
W39972
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Troubleshoot Server |
12/21/2022 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W39971
|
Service Contract Remote |
Morrico Equipment Guz deGuzman Work Requested: (by: Guz deGuzman) 3CX Extension Updates |
12/20/2022 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W39970
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Perform Ajera Update. |
12/20/2022 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W39969
|
Service Contract Remote |
Morrico Equipment Esther Mendoza Work Requested: (by: Esther Mendoza) Troubleshoot Esther's 3CX Windows App. |
12/20/2022 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W39968
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Troubleshoot emails. Emails being delayed/not received. |
12/19/2022 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W39966
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Assist Mark with Microsoft 365 subscription renewal and pick up two new laptops for setup. |
12/19/2022 09:30 am |
Jayson Larot |
With Customer Signature |
|
W39961
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Antonio’s Fargogu email issue. |
12/15/2022 09:30 am |
Jayson Larot |