[][
# Customer
Work Requested
Scheduled Date/Time Technician Customer Signature
W41866
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Leiana Topasna
Work Requested: (by: Leiana Topasna)
Create new Exchange Mailbox for Ameah Salas
04/17/2025
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41864
Service Contract
Remote
Fargo Pacific, Inc.
Guy Binoya
Work Requested: (by: Guy Binoya)
Reset Guy's profile password
04/16/2025
09:45 am
Kevin Hsueh
No Signature: Remote Support
W41863
Service Contract
Remote
JMC Equipment Rental
Larry Armamento
Work Requested: (by: Larry Armamento)
Reset Larry's password (JMCDM\LArmamentoJMC)
04/16/2025
09:00 am
Kevin Hsueh
No Signature: Remote Support
W41860
Service Contract
Remote
JMC Equipment Rental
Marie "Cookie" Taitano
Work Requested: (by: Marie "Cookie" Taitano)
Create AD, Email, and MS Office 365 accounts for Jesse McCarrell-Valadez
04/14/2025
03:30 pm
Kevin Hsueh
No Signature: Remote Support: Cookie Taitano
W41859
Service Contract
Onsite
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Meeting to discuss MS Office and Acrobat. Troubleshoot VPN client for Saipan workstation.
04/14/2025
01:30 pm
Kevin Hsueh
With Customer Signature
W41858
Service Contract
Inhouse
Ambyth Shipping & Trading, Inc.
Leiana Topasna
Work Requested: (by: Leiana Topasna)
Reprep Lenovo M725s (Char old workstation)
04/14/2025
11:00 am
Kevin Hsueh
No Signature: Remote Support
W41857
Project
Onsite
The Giving Tree
Maelonie Tamondong
Work Requested: (by: Maelonie Tamondong)
Deliver and install Promethean ActivPanel LX 65” (wall-mounted) on second floor. Power up Promethean ActivPanel LX 65" and connect to The Giving Tree WiFi network.
04/11/2025
01:30 pm
Chu Hsieh
No Signature: project
W41856
Onsite The Giving Tree
Maelonie Tamondong
Work Requested: (by: Maelonie Tamondong)
Deliver and install one Promethean ActivPanel LX 65” (wall-mounted). Wall is concrete.
04/11/2025
01:30 pm
Kevin Hsueh
No Signature: customer signed acknowledgement form
W41855
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Rikka De Leon
Work Requested: (by: Rikka De Leon)
Reset ArtRay Irons (AIrons) profile password.
04/11/2025
10:30 am
Kevin Hsueh
No Signature: Remote Support: Rikka De Leon
W41852
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Eric James
Work Requested: (by: Eric James)
Troubleshoot printing issues
04/11/2025
08:30 am
Kevin Hsueh
With Customer Signature
W41851
Inhouse The Giving Tree
Maelonie Tamondong
Work Requested: (by: Maelonie Tamondong)
Conduct Promethean LX End-User Training in DSI Conference Room for The Giving Tree staff.
04/10/2025
10:00 am
Alahas Pereda
No Signature:
W41850
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Mount TV in Conference Room
04/10/2025
10:00 am
Kevin Hsueh
With Customer Signature
W41847
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot Dentrix
04/08/2025
03:15 pm
Kevin Hsueh
With Customer Signature
W41846
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Jay Garrido: Setup workstation for Jerome Unpingco. Leiana Topasna: Setup workstation for Jefferson Wendell Garcia
04/08/2025
02:00 pm
Kevin Hsueh
With Customer Signature
W41845
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Jay Garrido: Create new email and MS Office 365 accounts for Jerome Unpingco. Leiana Topasna: Create new email and MS Office 365 accounts for Jefferson Wendell Garcia.
04/08/2025
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41844
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Update Ajera to version 10.10.05
04/08/2025
09:00 am
Kevin Hsueh
No Signature: Remote Support
W41842
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Configure CYMA Access and Configure exchange email in Outlook client on Brittany's workstation
04/07/2025
10:30 am
Kevin Hsueh
No Signature: Remote Support
W41841
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Eric James
Work Requested: (by: Eric James)
troubleshoot Eric printing issues
04/07/2025
09:30 am
Kevin Hsueh
With Customer Signature
W41840
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Rikka De Leon
Work Requested: (by: Rikka De Leon)
Create new Active Directory profile for Brittany Lizama
04/04/2025
03:00 pm
Kevin Hsueh
No Signature: Remote Support
W41839
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Rikka De Leon
Work Requested: (by: Rikka De Leon)
Create new email and MS Office 365 account for Brittany Lizama
04/04/2025
03:00 pm
Kevin Hsueh
No Signature: Remote Support
W41837
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Eric James
Work Requested: (by: Eric James)
Troubleshoot Eric's Monitor issues. No display
04/04/2025
10:30 am
Kevin Hsueh
With Customer Signature
W41836
Service Contract
Onsite
Fargo Pacific, Inc.
Joseph Magsino
Work Requested: (by: Joseph Magsino)
Transfer Primavera P6 software from old laptop to new laptop.
04/04/2025
09:00 am
Kevin Hsueh
With Customer Signature
W41835
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Leiana Topasna
Work Requested: (by: Leiana Topasna)
Terminate TMcdermott@ambyth.com per Leiana's request
04/03/2025
03:30 pm
Kevin Hsueh
No Signature: Remote Support: Leiana Topasna
W41834
Service Contract
Inhouse
Guam Memorial Park
Roxanne Simpkin-Williams
Work Requested: (by: Roxanne Simpkin-Williams)
Setup new Lenovo Workstation.
04/03/2025
02:30 pm
Kevin Hsueh
With Customer Signature
W41833
Service Contract
Remote
Guam Memorial Park
Agnes Quitugua
Work Requested: (by: Agnes Quitugua)
Troubleshoot Jeaneshia Salas email issue
04/03/2025
10:00 am
Kevin Hsueh
No Signature: Remote Support
W41831
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Work Requested: (by: Jacob Tareyama)
Install Nitro PDF on Darryl Navarro and Adrienne Dayson laptops
04/02/2025
02:00 pm
Kevin Hsueh
No Signature: Remote Support
W41830
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Deliver and setup Front Desk workstation
04/02/2025
09:00 am
Kevin Hsueh
With Customer Signature
W41828
Service Contract
Remote
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
continue with the server backup issues
04/01/2025
08:30 am
Chu Hsieh
No Signature: remote
W41827
Service Contract
Remote
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
continue with backup troubleshooting
03/31/2025
10:00 am
Chu Hsieh
No Signature: Remote Support
W41825
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Work Requested: (by: Jacob Tareyama)
Troubleshoot Conference Room Workstation
04/01/2025
09:30 am
Kevin Hsueh
With Customer Signature
W41823
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Gail: Terminate Deearah Torre (DTorre@ambyth.com). No backup needed. Jay: Terminate Kaela Quirante (KQuirante@ambyth.com). No backup needed.
03/31/2025
10:00 am
Kevin Hsueh
No Signature: Remote Support
W41822
Onsite Ace Auto Glass, Inc. (Guam)
Becky Quintanilla
Work Requested: (by: Becky Quintanilla)
Deliver and install new 16-Port Gigabit Switch
03/31/2025
01:30 pm
Kevin Hsueh
With Customer Signature
W41820
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Kalene unable to access CEAC website
03/28/2025
01:50 pm
Chu Hsieh
No Signature: remote
W41818
Onsite Guam Public Library System
June Aflague
Work Requested: (by: June Aflague)
Conduct Promethean ActivPanel V9 End-User training.
03/28/2025
09:00 am
Alahas Pereda
No Signature:
W41817
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Pick up Front Desk workstation and bring back to DSI to reprep
03/27/2025
01:30 pm
Kevin Hsueh
No Signature: Remote Support
W41816
Service Contract
Remote
JMC Equipment Rental
Larry Armamento
Work Requested: (by: Larry Armamento)
Restart QuickBooks Database Server Manager.
03/27/2025
11:00 am
Kevin Hsueh
No Signature: Remote Support
W41811
Service Contract
Onsite
Micronesian Divers Association
Matt Laguana
Work Requested: (by: Matt Laguana)
Setup new laptop for Matt
03/25/2025
09:00 am
Kevin Hsueh
With Customer Signature
W41810
Onsite Guam Surveyor, LLC
Mary Joy Sotic
Work Requested: (by: Mary Joy Sotic)
Check Gray Nissan Frontier (7238TFL) Trackimo. Trackimo unit not charging.
03/24/2025
01:30 pm
Kevin Hsueh
No Signature: Warranty
W41806
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Create email and MS Office 365 accounts for Ardel Tumbaga
03/21/2025
04:00 pm
Kevin Hsueh
No Signature: Remote Support
W41804
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Setup new user profile for Ardel Tumbaga. Setup profile on Accounting workstation.
03/21/2025
01:00 pm
Kevin Hsueh
No Signature: Remote Support: Gail Manuel
W41803
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Lindy's Outlook reported corruption to OST file
03/21/2025
09:30 am
Chu Hsieh
No Signature: remote
W41801
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Create new email account for Peter Raymond
03/20/2025
11:00 am
Kevin Hsueh
No Signature: Remote Support: Jay Garrido
W41800
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
recurring spam email being received on rfvstaff and rfvoffice email addresses. Remove Seth, Tim and David email addresses from distribution list.
03/20/2025
01:30 pm
Chu Hsieh
No Signature: remote
W41799
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Setup workstation for new employee Peter Raymond. Setup new workstation in Logistics Office. Relocate barcode printer from Logistics office to Warehouse; Install barcode printer on Warehouse workstation.
03/20/2025
01:30 pm
Kevin Hsueh
With Customer Signature
W41797
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
DM Upgrade (11.50). Troubleshoot Clare’s email. Issue: Shuts down throughout the day. Perform any MS updates on the server.
03/19/2025
09:30 am
Kevin Hsueh
With Customer Signature
W41796
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Terminate Daniel Torre account
03/18/2025
11:00 am
Kevin Hsueh
No Signature: Remote Support: Jay Garrido
W41795
Service Contract
Remote
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Vanessa reported IP Phone time is off
03/17/2025
09:30 am
Kevin Hsueh
No Signature: Remote Support
W41792
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Work Requested: (by: Jacob Tareyama)
Deliver and setup 2 new Lenovo laptops. Install ID Badge Printer Software on HR Workstation.
03/13/2025
01:30 pm
Kevin Hsueh
With Customer Signature
W41790
Onsite Guam Surveyor, LLC
Mary Joy Sotic
Work Requested: (by: Mary Joy Sotic)
Deliver and install trackimo units
03/13/2025
09:30 am
Kevin Hsueh
With Customer Signature
W41789
Service Contract
Remote
Fargo Pacific, Inc.
Bong Guzman
Work Requested: (by: Bong Guzman)
Bong Guzman advised that Camp Blas Engineer (robin.l.cortez.civ@us.navy.mil) not receiving fargogu.com emails.
03/12/2025
03:00 pm
Kevin Hsueh
No Signature: Remote Support
W41787
Inhouse Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Work Requested: (by: Jacob Tareyama)
Set up two new Lenovo Laptops.
03/12/2025
09:29 am
Kevin Hsueh
No Signature: Remote Support
W41782
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Work Requested: (by: Jacob Tareyama)
Create new user profiles for Adrianne Dayson and Darryl Navarro
03/11/2025
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41778
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Leiana Topasna
Work Requested: (by: Leiana Topasna)
Troubleshoot various issues
03/07/2025
02:00 pm
Kevin Hsueh
With Customer Signature
W41777
Ref/PO#PO00033363
Onsite Guam Public Library System
Jenelle Garrido Cruz
Work Requested: (by: Jenelle Garrido Cruz)
Deliver and install two Promethean ActivPanel V9 65" with mobile stands to Guam Public Library System. One panel will be installed on the 1st floor and the other panel will be installed on the 2nd floor.
03/07/2025
09:00 am
Chu Hsieh
No Signature: Project
W41776
Ref/PO#PO00033363
Onsite Guam Public Library System
Jenelle Garrido Cruz
Work Requested: (by: Jenelle Garrido Cruz)
Deliver and install two Promethean ActivPanel V9 65" with mobile stands to Guam Public Library System. One panel will be installed on the 1st floor and the other panel will be installed on the 2nd floor.
03/07/2025
09:00 am
Kevin Hsueh
No Signature: Customer signed acknowledgement form and invoice
W41775
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Chona request to remove Melet, Michael and Chona from receive backup notifications and to setup arch@traguam.com to receive the notifications instead.
03/06/2025
10:45 am
Chu Hsieh
No Signature: remote
W41774
Onsite Guam Department of Education
Deborah Pineda
Work Requested: (by: Deborah Pineda)
Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School.
03/06/2025
02:30 pm
Alahas Pereda
With Customer Signature
W41772
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Art Irons)
Art Request: Create new account for Francesca Cagang. Gail Request: Terminate Kristine Kristoph and Annika Cruz.
03/06/2025
08:00 am
Kevin Hsueh
No Signature: Remote Support
W41771
Service Contract
Remote
Guam Memorial Park
Agnes Quitugua
Work Requested: (by: Naomi Manibusan)
Reset FuneralDirectors@guammemorialpark.com password.
03/05/2025
02:30 pm
Kevin Hsueh
No Signature: Remote Support
W41770
Onsite Guam Department of Education
Deborah Pineda
Work Requested: (by: Deborah Pineda)
Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School.
03/05/2025
02:30 pm
Alahas Pereda
With Customer Signature
W41769
Ref/PO#P2500257
Onsite Guam Community College
Shirley August
Work Requested: (by: Shirley August)
Deliver and store one Promethean ActivPanel LX 65" and OPS-A in GCC Bookstore at Foundation Building 6000. installation will be done when mobile stand arrives.
03/05/2025
02:30 pm
Chu Hsieh
No Signature: project
W41768
Ref/PO#P2500257
Onsite Guam Community College
Shirley August
Work Requested: (by: Shirley August)
Deliver and store one Promethean ActivPanel LX 65" and OPS-A in GCC Bookstore at Foundation Building 6000. installation will be done when mobile stand arrives.
03/05/2025
02:30 pm
Kevin Hsueh
No Signature: Shirley August signed DSI invoice
W41767
Service Contract
Remote
Guam Memorial Park
Roxanne Simpkin-Williams
Work Requested: (by: Roxanne Simpkin-Williams)
Create new accounts for Ashley Santos and Jeanisha Salas
03/05/2025
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41766
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Sophia need to retrieve old emails (2015) from Lindy's old mailbox on the old server
03/04/2025
02:00 pm
Chu Hsieh
No Signature: remote
W41765
Service Contract
Onsite
Guam Memorial Park
Lynn Painter
Work Requested: (by: Lynn Painter)
Deliver and install new Server HDDs
03/04/2025
02:00 pm
Kevin Hsueh
With Customer Signature
W41764
Ref/PO#PO 20241958
Onsite Guam Department of Education
Deborah Pineda
Work Requested: (by: Deborah Pineda)
Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School.
03/04/2025
02:30 pm
Alahas Pereda
With Customer Signature
W41762
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Rikka De Leon
Work Requested: (by: Rikka De Leon)
Create new email accounts for Adrianne Dayson and Darryl Navarro.
03/03/2025
01:00 pm
Kevin Hsueh
No Signature: Remote Support
W41761
Service Contract
Onsite
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
Setup HeavyBid Software
03/03/2025
01:30 pm
Kevin Hsueh
With Customer Signature
W41760
Service Contract
Remote
Guam Memorial Park
Agnes Quitugua
Work Requested: (by: Agnes Quitugua)
Troubleshoot CSI Access
03/03/2025
09:00 am
Kevin Hsueh
No Signature: Remote Support
W41758
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Leiana Topasna
Work Requested: (by: Leiana Topasna)
Terminate Tanya Norman (TNorman@ambyth.com) and Gladys Abina (GAbina@ambyth.com) exchange accounts.
02/28/2025
03:00 pm
Kevin Hsueh
No Signature: Remote Support
W41756
Service Contract
Inhouse
JMC Equipment Rental
Francine Paulino
Work Requested: (by: Francine Paulino)
Repurpose laptop. Francine will email the new email address that needs to be created.
02/28/2025
02:08 pm
Kevin Hsueh
With Customer Signature
W41754
Ref/PO#20241958
Onsite Guam Department of Education
Deborah Pineda
Work Requested: (by: Deborah Pineda)
Conduct Promethean End-User and ActivInspire Level 1 Training at St. Paul Christian School.
02/28/2025
08:30 am
Alahas Pereda
With Customer Signature
W41753
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Register new employees on biometric timeclock
02/27/2025
01:30 pm
Kevin Hsueh
With Customer Signature
W41751
Service Contract
Onsite
Guam Memorial Park
Jor-El Williams
Work Requested: (by: Jor-El Williams)
Troubleshoot Workstation
02/27/2025
09:00 am
Kevin Hsueh
With Customer Signature
W41747
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
rekey SSL certificate on Exchange server
02/25/2025
11:00 am
Chu Hsieh
No Signature: remote
W41745
Service Contract
Remote
Roberts, Fowler & Visosky
Jon Visosky
Work Requested: (by: Jon Visosky)
Jon request change password for Seth Foreman account and delete the 5000+ spam emails
02/24/2025
04:00 pm
Chu Hsieh
No Signature: remote
W41744
Service Contract
Remote
Guam Surgicenter
Colin O'Connell
Work Requested: (by: Colin O'Connell)
Provision Yealink T43U IP Phone for Extension 123
02/24/2025
10:00 am
Kevin Hsueh
No Signature: Remote Support: Colin O'Connell
W41741
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Check gta dsl
02/21/2025
10:30 am
Chu Hsieh
With Customer Signature
W41739
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Update MS Office 365 subscription used on workstations.
02/26/2025
09:00 am
Kevin Hsueh
With Customer Signature
W41738
Service Contract
Remote
Micronesian Divers Association
Raquel Brion
Work Requested: (by: Raquel Brion)
Raquel reported https://login.unitedtranzactions.com/obp/volvo_penta is not accessible.
02/19/2025
03:00 pm
Kevin Hsueh
No Signature: Remote Support
W41737
Project
Remote
LeoPalace Resort Guam
Schack von Rumohr
Work Requested: (by: Schack von Rumohr)
Yodeck and VirtuBox knowledge transfer, documentation creation, and minor issue fixes on the VirtuBox kiosk.
02/03/2025
08:00 am
Rico Littawa
No Signature:
W41734
Service Contract
Onsite
JMC Equipment Rental
Marie "Cookie" Taitano
Work Requested: (by: Marie "Cookie" Taitano)
Finish SentinelOne EDR Deployment. Troubleshoot various issues.
02/19/2025
08:30 am
Kevin Hsueh
With Customer Signature
W41733
Service Contract
Remote
Roberts, Fowler & Visosky
Jon Visosky
Work Requested: (by: Jon Visosky)
Unable to print to xerox-×
02/18/2025
01:30 pm
Chu Hsieh
No Signature: Remote
W41732
Ref/PO#PO 20242050
Onsite Guam Department of Education
Joel Ollet
Work Requested: (by: Joel Ollet )
Conduct Promethean V9 Standard End-User Training at SIFA Learning Academy.
02/19/2025
03:00 pm
Alahas Pereda
No Signature:
W41730
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot workstation Dentrix issue. Troubleshoot check out counter printer issue
02/18/2025
10:30 am
Kevin Hsueh
With Customer Signature
W41727
Service Contract
Remote
JMC Equipment Rental
Mark Peredo
Work Requested: (by: Mark Peredo)
Mark reported email from midpacfareast.com not being received.
02/14/2025
11:00 am
Kevin Hsueh
No Signature: Remote Support: Mark Peredo
W41724
Service Contract
Onsite
Guam Surgicenter
Colin O'Connell
Work Requested: (by: Colin O'Connell)
Troubleshoot GSC Fax Line
02/13/2025
09:00 am
Kevin Hsueh
With Customer Signature
W41722
Project
Remote
LeoPalace Resort Guam
Schack von Rumohr
Work Requested: (by: Schack von Rumohr)
Virtubox initial set up, way finding directory programming, account creation, and page layouts.
01/21/2025
08:00 am
Rico Littawa
No Signature:
W41721
Service Contract
Onsite
Fargo Pacific, Inc.
Guy Binoya
Work Requested: (by: Guy Binoya)
Troubleshoot Bong's exchange email on mobile phone.
02/11/2025
01:45 pm
Kevin Hsueh
With Customer Signature
W41719
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Server maintenance check. Upgrade Debtmaster.
02/11/2025
09:00 am
Kevin Hsueh
With Customer Signature
W41718
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Rikka De Leon)
Setup accounts and workstations for Marilyn Killion (mkillion@ambyth.com) and Toby Sena (tsena@ambyth.com)
02/10/2025
09:00 am
Kevin Hsueh
With Customer Signature
W41717
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Reset KQuirante@ambyth.com email password and set emails to forward to jgarrido@ambyth.com
02/07/2025
05:00 pm
Kevin Hsueh
No Signature: Remote Support
W41716
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Michael Makio
Work Requested: (by: Michael Makio)
Remotely help Michael on WinZip issue
02/07/2025
02:40 pm
Chu Hsieh
No Signature: remote
W41713
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Cas reported no audio on the Planar iHub 136
02/07/2025
09:30 am
Chu Hsieh
No Signature: project
W41711
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Troubleshoot Lou's SonicWALL VPN Client
02/07/2025
10:30 am
Kevin Hsueh
No Signature: Remote Support
W41710
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Troubleshoot Phantom touch on IR touch sensor and replace one LED module
02/04/2025
01:00 pm
Chu Hsieh
No Signature: project
W41709
Service Contract
Onsite
JMC Equipment Rental
Marie "Cookie" Taitano
Work Requested: (by: Marie "Cookie" Taitano)
Troubleshoot user issues related to new server project
02/06/2025
02:00 pm
Kevin Hsueh
No Signature: project
W41708
Onsite LeoPalace Resort Guam
Schack von Rumohr
Work Requested: (by: Schack von Rumohr)
Install two 55" wall-mounted digital signages with Yodeck app.
02/06/2025
09:00 am
Kevin Hsueh
No Signature: Customer signed on W41705
W41707
Onsite LeoPalace Resort Guam
Schack von Rumohr
Work Requested: (by: Schack von Rumohr)
Install two 55" wall-mounted digital signages with Yodeck app.
02/06/2025
09:00 am
Chu Hsieh
No Signature: project
W41706
Onsite LeoPalace Resort Guam
Schack von Rumohr
Work Requested: (by: Schack von Rumohr)
Install 55" wall-mounted digital signage with wayfinding software.
02/06/2025
09:00 am
Chu Hsieh
No Signature: project
W41705
Onsite LeoPalace Resort Guam
Schack von Rumohr
Work Requested: (by: Schack von Rumohr)
Install 55" wall-mounted digital signage with wayfinding software.
02/06/2025
09:00 am
Kevin Hsueh
With Customer Signature
W41704
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Setup 3 new Macbook Pro
02/05/2025
02:00 pm
Kevin Hsueh
With Customer Signature
W41702
Service Contract
Onsite
Fargo Pacific, Inc.
Feli Dela Cruz
Work Requested: (by: Feli Dela Cruz)
Troubleshoot Feli Outlook Issues
02/05/2025
08:30 am
Kevin Hsueh
With Customer Signature
W41700
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Troubleshoot Infant of Prauge Planar iHUB
02/04/2025
01:00 pm
Kevin Hsueh
No Signature:
W41697
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Setup new workstation in Subic Office for Fatima Cabalar
02/03/2025
03:00 pm
Kevin Hsueh
No Signature: Remote Support
W41696
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Create new email accounts for Fatima Cabalar (FCabalar@ambyth.com) and Rikka De Leon (RDeLeon@ambyth.com).
02/03/2025
02:00 pm
Kevin Hsueh
No Signature:
W41695
Service Contract
Remote
Fargo Pacific, Inc.
Jay Park
Work Requested: (by: Jay Park)
Troubleshoot piee.eb.mil and fhb.com sites not accessible.
02/03/2025
10:00 am
Kevin Hsueh
No Signature: Remote Support
W41693
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot various workstation issues
01/31/2025
09:00 am
Kevin Hsueh
With Customer Signature
W41692
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Installation of Planar iHUB 136 to eight sites
01/06/2025
08:00 am
Chu Hsieh
No Signature: project
W41691
Service Contract
Onsite
Fargo Pacific, Inc.
Guy Binoya
Work Requested: (by: Guy Binoya)
Install new network printer on workstations and laptops.
01/30/2025
03:30 pm
Kevin Hsueh
With Customer Signature
W41690
Service Contract
Onsite
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
New Server Project
01/29/2025
08:00 am
Kevin Hsueh
No Signature:
W41689
Service Contract
Onsite
Micronesian Divers Association
Lee Webber
Work Requested: (by: Lee Webber)
Troubleshoot Mr. Webber exchange account on his iPhone
01/30/2025
10:30 am
Kevin Hsueh
No Signature: Unable to load webapp
W41688
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Leiana Topasna
Work Requested: (by: Leiana Topasna)
Troubleshoot Leiana macbook share drive access
01/30/2025
08:30 am
Kevin Hsueh
With Customer Signature
W41687
Service Contract
Remote
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
New Server Project
01/28/2025
08:00 pm
Kevin Hsueh
No Signature:
W41686
Service Contract
Onsite
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
JMC New Server Project
01/28/2025
08:00 am
Kevin Hsueh
No Signature:
W41684
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Install new touch IR circuit board on Planar iHUB at Father Duenas
01/27/2025
08:30 am
Kevin Hsueh
No Signature:
W41681
Service Contract
Onsite
Fargo Pacific, Inc.
Feli Dela Cruz
Work Requested: (by: Feli Dela Cruz)
Troubleshoot Feli's Laptop
01/24/2025
01:30 pm
Kevin Hsueh
With Customer Signature
W41680
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Gta internet down. Enable ite bec
01/24/2025
09:30 am
Chu Hsieh
With Customer Signature
W41678
Ref/PO#PO 20242050
Onsite Guam Department of Education
Joel Ollet
Work Requested: (by: Joel Ollet )
Deliver and install nine Promethean ActivPanel V9 86" and motorized stands to SIFA Learning Academy Charter School.
01/23/2025
09:00 am
Chu Hsieh
No Signature: project
W41677
Ref/PO#PO 20242050
Onsite Guam Department of Education
Joel Ollet
Work Requested: (by: Joel Ollet )
Deliver and install nine Promethean ActivPanel V9 86" and motorized stands to SIFA Learning Academy Charter School.
01/23/2025
09:00 am
Kevin Hsueh
No Signature:
W41676
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Setup YRBM Share Drive on Reina, Marilou, and Zenie workstations in Subic Office.
01/22/2025
01:30 pm
Kevin Hsueh
No Signature: Remote Support
W41673
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
emails sent from naver.com was not received by Jon
01/17/2025
03:15 pm
Chu Hsieh
No Signature: remote
W41672
Service Contract
Remote
Guam Memorial Park
Agnes Quitugua
Work Requested: (by: Agnes Quitugua)
Agnes request deletion of Angelina Villagomez account/email and create a new account/email funeraldirectors.
01/17/2025
10:45 am
Chu Hsieh
No Signature: remote
W41671
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Troubleshoot Planar iHUB 136 Touch issues at Father Duenas
01/16/2025
12:00 pm
Kevin Hsueh
No Signature:
W41670
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Installation of Planar iHUB 136 at Infant of Prague Catholic Nursery & Kindergarten
01/16/2025
08:00 am
Kevin Hsueh
No Signature:
W41669
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Installation of Planar IHUB 136 at Father Duenas
01/15/2025
08:00 am
Kevin Hsueh
No Signature:
W41668
Service Contract
Inhouse
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Need to transfer data to SSD from Dr. Caleb's machine.
01/15/2025
09:16 am
Kevin Hsueh
No Signature:
W41667
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Installation of Planar IHUB 136T Screen at St. Anthony Catholic School
01/14/2025
08:00 am
Kevin Hsueh
No Signature: Customer signed acknowledgement form
W41666
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Installation of Planar IHUB 136T Screen at Santa Barbara Catholic School
01/13/2025
10:00 am
Kevin Hsueh
No Signature: Customer signed acknowledgement form
W41664
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Create email accounts for Ticia-Lynn McDermott and Nolan Cruz
01/13/2025
10:00 am
Kevin Hsueh
No Signature: Remote Support
W41662
Service Contract
Onsite
Island Medical Staff and Billing
Carolyn Mafnas
Work Requested: (by: Carolyn Mafnas)
Troubleshoot Dr. Silan's Office access to EMR software
01/13/2025
09:30 am
Kevin Hsueh
With Customer Signature
W41660
Service Contract
Remote
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Scanned Email sent from Kyorcera copier are not being received.
01/10/2025
03:30 pm
Chu Hsieh
No Signature: Remote
W41659
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Installation of Planar iHub 136T at Dominican Catholic School
01/10/2025
08:00 am
Kevin Hsueh
No Signature: Customer signed acknowledgement form
W41658
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Kevin unable to access pacer.login.uscourts.gov website.
01/09/2025
03:00 pm
Chu Hsieh
No Signature: remote
W41657
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Installation of Planar iHub 136T at Academy of Our Lady
01/09/2025
08:00 am
Kevin Hsueh
No Signature: Customer signed acknowledgement form
W41656
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Installation of Planar iHub 136T at Bishop School
01/08/2025
08:00 am
Kevin Hsueh
No Signature: Customer signed acknowledgement form
W41655
Onsite Guam Department of Education
Rita Duenas
Work Requested: (by: Rita Duenas)
Installation of Planar iHub at St. Francis Catholic School
01/06/2025
08:00 am
Kevin Hsueh
No Signature: Customer signed acknowledgement form
W41654
Service Contract
Remote
Guam Memorial Park
Agnes Quitugua
Work Requested: (by: Agnes Quitugua)
Scan to email not working on 2 Kyocera printer
01/08/2025
03:30 pm
Chu Hsieh
No Signature: remote
W41651
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Create new accounts for Annika Cruz
01/07/2025
10:00 am
Kevin Hsueh
No Signature: Remote Support: Lou Garcia
W41650
Service Contract
Onsite
JMC Equipment Rental
Francine Paulino
Work Requested: (by: Francine Paulino)
Troubleshoot server
01/07/2025
08:30 am
Kevin Hsueh
With Customer Signature
W41649
Service Contract
Remote
Guam Memorial Park
Jor-El Williams
Work Requested: (by: Jor-El Williams)
Jor-El Reported no inbound emails being received
01/03/2025
04:00 pm
Kevin Hsueh
No Signature: Remote Support
W41647
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Work Requested: (by: Jacob Tareyama)
Troubleshoot Janet's Outlook Issues
01/02/2025
04:30 pm
Kevin Hsueh
No Signature: Remote Support
W41645
Service Contract
Onsite
Micronesian Divers Association
Lee Webber
Work Requested: (by: Lee Webber)
Troubleshoot Mr. Webber's workstation
12/30/2024
10:00 am
Kevin Hsueh
No Signature: Remote Support
W41643
Onsite Guam Department of Education
Gary Cruz
Work Requested: (by: Gary Cruz)
Check the nine Promethean AP9 86" panels at GDOE receiving warehouse.
12/27/2024
09:24 am
Kevin Hsueh
No Signature:
W41641
Service Contract
Remote
Guam Memorial Park
Agnes Quitugua
Work Requested: (by: Agnes Quitugua)
Create new email accounts
12/23/2024
11:00 am
Kevin Hsueh
No Signature: Remote Support: Agnes Quitugua
W41640
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Update Ajera to version 10.10.01
12/20/2024
11:00 am
Kevin Hsueh
No Signature: Remote Support: Chona Cabedo
W41638
Onsite Guam Department of Education
Gary Cruz
Work Requested: (by: Gary Cruz)
Install 17x power cord and SoundBar at St Pauls.
12/17/2024
08:30 am
Chu Hsieh
No Signature: project
W41637
Onsite Guam Department of Education
Gary Cruz
Work Requested: (by: Gary Cruz)
Deliver 4 mobile stand and install the existing 4 Promethean board to it. Deliver the assemble units to respective rooms
12/16/2024
09:00 am
Chu Hsieh
No Signature: Project
W41633
Onsite Guam Department of Education
Paula Villaluna
Work Requested: (by: Paula Villaluna)
Conduct Promethean AP9 End-User Training at Finegayan Elementary School.
12/18/2024
03:00 pm
Alahas Pereda
No Signature:
W41631
Service Contract
Remote
Guam Surgicenter
Colin O'Connell
Work Requested: (by: Colin O'Connell)
Upgrade 3CX Phone System to Version 20
12/17/2024
03:00 pm
Kevin Hsueh
No Signature: Remote Support
W41630
Service Contract
Onsite
Fargo Pacific, Inc.
Jay Park
Work Requested: (by: Jay Park)
Troubleshoot Fargo Guest Wifi. Assist Arnel to install required software on his laptop.
12/17/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41628
Inhouse Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Set up ThinkCentre
12/17/2024
08:48 am
Kevin Hsueh
With Customer Signature
W41626
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Christi Taijeron
Work Requested: (by: Christi Taijeron)
Relocate network equipment to network shelf at Logistics Office.
12/16/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41624
Service Contract
Inhouse
Ambyth Shipping & Trading, Inc.
Vanessa Cruz
Work Requested: (by: Vanessa Cruz)
Install new SSD. Reprep with Windows 10 Pro. Transfer data from old HDD to new SSD
12/12/2024
04:00 pm
Kevin Hsueh
No Signature: Delivered while onsite on W41626
W41623
Service Contract
Remote
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
Troubleshoot Server. Emails not being received.
12/12/2024
12:30 pm
Kevin Hsueh
No Signature: Remote Support
W41621
Onsite Guam Department of Education
Neil Rochelle
Work Requested: (by: Neil Rochelle)
break down promethean shipping boxes and dispose
12/11/2024
09:00 am
Chu Hsieh
No Signature: project
W41620
Onsite Guam Department of Education
Neil Rochelle
Work Requested: (by: Neil Rochelle)
Installation of 17x 75" Promethean Boards at St. Paul
12/09/2024
01:00 pm
Chu Hsieh
No Signature: project
W41618
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Install new HDD on Server. new HDD provided by Lisa
12/11/2024
10:00 am
Kevin Hsueh
With Customer Signature
W41616
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Monica Oscariz
Work Requested: (by: Monica Oscariz)
Re-install CYMA and ensure workstation settings are in place. Workstation previously reprepped with Windows 11 Pro.
12/10/2024
09:30 am
Kevin Hsueh
No Signature: Remote Support
W41615
Service Contract
Onsite
Micronesian Divers Association
Joleen West
Work Requested: (by: Joleen West)
MDABOATHOST crashed
12/09/2024
08:30 am
Kevin Hsueh
With Customer Signature
W41613
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot various issues
12/09/2024
01:48 pm
Kevin Hsueh
With Customer Signature
W41612
Remote Office of Public Accountability
Thomas Battung
Work Requested: (by: Thomas Battung)
Upgrade 3CX to Version 20
12/09/2024
09:30 am
Kevin Hsueh
No Signature: 3CX Phone System Support
W41611
Service Contract
Onsite
Micronesian Divers Association
Lee Webber
Work Requested: (by: Lee Webber)
Troubleshoot network issues
12/06/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41609
Service Contract
Remote
Fargo Pacific, Inc.
Bong Guzman
Work Requested: (by: Bong Guzman)
Bong reported emails from mail.mil receiving delays.
12/06/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41606
Service Contract
Remote
JMC Equipment Rental
Carmen Martinez
Work Requested: (by: Carmen Martinez)
JMC Servers powered off due to power outage
12/05/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41605
Service Contract
Remote
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
3CX Version 20 Upgrade
12/05/2024
09:00 am
Kevin Hsueh
No Signature: Remote Support
W41604
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Ambyth Saipan: Troubleshoot Joan's workstation Ambyth Logistics Guam: Troubleshoot Tanya's workstation.
12/04/2024
02:00 pm
Kevin Hsueh
No Signature: Remote Support
W41603
Service Contract
Remote
JMC Equipment Rental
Francine Paulino
Work Requested: (by: Francine Paulino)
Troubleshoot Exchange Server
12/04/2024
11:00 am
Kevin Hsueh
No Signature: Remote Support
W41602
Onsite Guam Department of Education
Maribeth Benavente
Work Requested: (by: Maribeth Benavente)
Assist GDOE to tag 17 Promethean ActivPanels at St. Paul.
12/04/2024
09:00 am
Kevin Hsueh
No Signature:
W41601
Onsite Department of Public Health & Social Services
George Barnhart
Work Requested: (by: George Barnhart)
Conduct AP9 Premium End-User Training at Guam WIC Program office
12/04/2024
10:00 am
Alahas Pereda
No Signature:
W41600
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Troubleshoot Various Issues
12/03/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41598
Service Contract
Remote
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Rekey and install SSL Certificate
12/02/2024
09:30 am
Kevin Hsueh
No Signature: Remote Support
W41596
Onsite Department of Public Health & Social Services
George Barnhart
Work Requested: (by: Andriana Quitugua)
Deliver ActivPanel 9, motorized mobile stand and accessories to DHPSS-WIC.
11/26/2024
09:00 am
Chu Hsieh
No Signature: project
W41595
Onsite Guam Department of Education
Carmen T. Charfauros
Work Requested: (by: Carmen T. Charfauros)
QC, TAG, pickup and delivery of screen and motorized stand to be deliver to Finegayan Elementary school
11/22/2024
09:00 am
Chu Hsieh
No Signature: project
W41594
Service Contract
Remote
Guam Memorial Park
Agnes Quitugua
Work Requested: (by: Agnes Quitugua)
Agnes reported Sony Viao PC unable to open CCSI
11/25/2024
10:15 am
Chu Hsieh
No Signature: remote support
W41592
Service Contract
Remote
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Troubleshoot Shadowprotect backup
11/22/2024
04:00 pm
Kevin Hsueh
No Signature: Remote Support
W41588
Onsite LeoPalace Resort Guam
Schack von Rumohr
Work Requested: (by: Schack von Rumohr)
Site Visit for Digital Signage Installation
11/21/2024
02:00 pm
Kevin Hsueh
No Signature: Project
W41587
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Lindy having Word crashing when trying to search for files
11/21/2024
10:00 am
Chu Hsieh
No Signature: remote support
W41585
Ref/PO#PO 20242034
Onsite Guam Department of Education
Evotia Perez
Work Requested: (by: Evotia Perez)
Pick-up two mobile stands from GDOE warehouse and deliver to PC Lujan Elementary School. Relocate two Wall-Mounted ActivPanels to the two mobile stands.
11/21/2024
10:00 am
Kevin Hsueh
With Customer Signature
W41584
Service Contract
Onsite
Micronesian Divers Association
Lee Webber
Work Requested: (by: Lee Webber)
Service at Mr. Webber's Residence: Troubleshoot Internet Issues
11/20/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41583
Service Contract
Remote
Fargo Pacific, Inc.
Lea Quiroz
Work Requested: (by: Lea Quiroz)
Setup Lea Quiroz (Lea@fargogu.com) on her new mobile phone.
11/19/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41582
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Ambyth Saipan Remote Support: Work with Pete from CYMA to check ASM-21 batch issues
11/19/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41581
Onsite Guam Department of Education
Gary Cruz
Work Requested: (by: Gary Cruz)
QC two Promethean Mobile Stands, one ActivPanel V9 75" , and one Motorized Stand.
11/19/2024
10:00 am
Kevin Hsueh
No Signature:
W41580
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Leiana Topasna
Work Requested: (by: Leiana Topasna)
Troubleshoot Leiana's Macbook printing issues
11/18/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41578
Service Contract
Onsite
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Re-key and install new SSL Certificate
11/15/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41576
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Troubleshoot Olivia Ramos MS Office 365 (Subic Office)
11/14/2024
10:00 am
Kevin Hsueh
No Signature: Remote Support
W41575
Remote Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
Troubleshoot Arcserve Shadowprotect known failure issue
11/13/2024
03:30 pm
Kevin Hsueh
No Signature: Remote Support
W41574
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Reset Nida's user profile password. Perform maintenance on Arcserve Shadowprotect.
11/13/2024
03:30 pm
Kevin Hsueh
No Signature: Remote Support
W41573
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Per Gail, check backup and restore file that was deleted/no longer present on BIDS share drive
11/13/2024
03:30 pm
Kevin Hsueh
No Signature: Remote Support
W41570
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
ShadowProtect reported backup failure
11/13/2024
02:00 pm
Chu Hsieh
No Signature: remote support
W41569
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Christi Taijeron
Work Requested: (by: Christi Taijeron)
Christi: Meet with SecureSafe on their alarm panel network connection. Gail: Export ASM-21 CYMA File and upload to CYMA Support for troubleshooting.
11/12/2024
09:30 am
Kevin Hsueh
With Customer Signature
W41566
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot NVR
11/11/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41565
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Setup workstation for Daniel Torre
11/11/2024
09:07 am
Kevin Hsueh
With Customer Signature
W41564
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Backup CDivis@ambyth.com mailbox. Terminate CDivis@ambyth.com after backup of mailbox
11/08/2024
03:00 pm
Kevin Hsueh
No Signature: Remote Support
W41563
Service Contract
Onsite
JMC Equipment Rental
Mark Peredo
Work Requested: (by: Mark Peredo)
Troubleshoot Rodney's QuickBooks
11/08/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41562
Service Contract
Remote
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
Server Project
11/06/2024
01:30 pm
Kevin Hsueh
No Signature: Project
W41561
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Create new email and MS Office 365 account for Daniel Torre
11/07/2024
11:00 am
Kevin Hsueh
No Signature: Hosted Exchange Support
W41560
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Troubleshoot various issues
11/07/2024
09:30 am
Kevin Hsueh
With Customer Signature
W41559
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Old Server beeping
11/06/2024
09:30 am
Chu Hsieh
With Customer Signature
W41558
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Fanny Paguio
Work Requested: (by: Fanny Paguio)
Accounting Department: Setup Sherri on Liz’s Desk.
11/06/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41556
Service Contract
Remote
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Per Lisa Brooks: Add yahoo.com and ymail.com to SonicWALL Hosted Email Security allowed list.
11/04/2024
03:00 pm
Kevin Hsueh
No Signature: Remote Support
W41555
Service Contract
Remote
Thompson, Thompson & Alcantara, P.C.
Mitch Thompson
Work Requested: (by: Mitch Thompson)
Remote Support: Work with Mitch to complete Zurich Insurance Group Questionnaire
11/04/2024
09:30 am
Kevin Hsueh
No Signature: Remote Support: Mitch Thompson
W41554
Onsite No Ka Oi
Elisa Loyola
Work Requested: (by: Elisa Loyola)
setup automatic backup of Lisa's PC to external HDD
11/01/2024
10:00 am
Chu Hsieh
No Signature: Project
W41549
Service Contract
Onsite
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Setup Lenovo Workstation for Nida
10/31/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41548
Onsite No Ka Oi
Elisa Loyola
Work Requested: (by: Elisa Loyola)
Setup new pc for Lisa
10/30/2024
10:00 am
Chu Hsieh
No Signature: Project
W41544
Service Contract
Remote
Guam Memorial Park
Roxanne Simpkin-Williams
Work Requested: (by: Roxanne Simpkin-Williams)
Rekey ssl certificate
10/29/2024
04:30 pm
Chu Hsieh
No Signature: Remote
W41542
Onsite Finance Integrated Solutions
John Santos
Work Requested: (by: John Santos)
Hosted 3CX Service: Troubleshoot John's 3CX App registration issue.
10/29/2024
10:30 am
Kevin Hsueh
No Signature: Unable to load DSI WebApp while at customer's site
W41541
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Gta internet issues
10/28/2024
04:00 pm
Chu Hsieh
With Customer Signature
W41539
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Create new email and MS 365 Account for Deearah Torre
10/25/2024
03:30 pm
Kevin Hsueh
No Signature: Remote Support: Hosted Exchange
W41538
Service Contract
Onsite
JMC Equipment Rental
Mark Peredo
Work Requested: (by: Mark Peredo)
Troubleshoot QuickBooks
10/25/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41537
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Reset Rick Meno (RMeno) user profile password
10/25/2024
09:30 am
Kevin Hsueh
No Signature: Remote Support: Chona Cabedo
W41535
Onsite M.U. Lujan Elementary School
Michael Meno
Work Requested: (by: Michael Meno )
Install new Promethean Main Board
10/24/2024
09:30 am
Kevin Hsueh
With Customer Signature
W41532
Service Contract
Remote
Fargo Pacific, Inc.
Jay Park
Work Requested: (by: Jay Park)
Jay unable to setup his MS Exchange account on his new mobile phone.
10/22/2024
02:00 pm
Kevin Hsueh
No Signature: Remote Support
W41530
Service Contract
Onsite
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Troubleshoot Joephet's 3CX Extension/IP Phone
10/21/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41529
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Setup new Macbook for Tony
10/21/2024
09:30 am
Kevin Hsueh
With Customer Signature
W41528
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Setup ITE BEC to sonicwall
10/17/2024
02:00 pm
Chu Hsieh
With Customer Signature
W41527
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
No internet service. GTA blade server down
10/17/2024
10:45 am
Chu Hsieh
With Customer Signature
W41525
Service Contract
Onsite
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
Troubleshoot Corey Laptop network issues
10/17/2024
08:30 am
Kevin Hsueh
With Customer Signature
W41524
Service Contract
Remote
Guam Surgicenter
Colin O'Connell
Work Requested: (by: Colin O'Connell)
Rekey SSL certificate for Exchange Server.
10/16/2024
02:15 pm
Chu Hsieh
No Signature: remote support
W41523
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Setup new Macbook for Leiana
10/16/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41522
Service Contract
Inhouse
Micronesian Divers Association
Wes Seleen
Work Requested: (by: Wes Seleen)
Set-Up NUCBOX
10/15/2024
03:39 pm
Kevin Hsueh
With Customer Signature
W41520
Onsite Bayview Church
Jeffrey Pinaula
Work Requested: (by: Jeffrey Pinaula)
Deliver 43" Floor Standing Kiosk
10/15/2024
01:20 pm
Chu Hsieh
No Signature: project
W41517
Onsite Bayview Church
Jeffrey Pinaula
Work Requested: (by: Jeffrey Pinaula)
Deliver 43" Floor Standing Kiosk
10/15/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41516
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
troubleshoot workstation
10/15/2024
10:00 am
Kevin Hsueh
With Customer Signature
W41515
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Update Debtmaster to version 11.46 on Server and Workstations.
10/15/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41512
Service Contract
Inhouse
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
Reprep Corey's old laptop (Lenovo T580)
10/10/2024
03:30 pm
Kevin Hsueh
No Signature: Remote Support
W41511
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Setup VPN Access on Jay Garrido laptop
10/10/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41508
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Setup Josh Dandan Macbook with SonicWALL VPN Client. Setup Monica laptop for remote access.
10/08/2024
09:00 am
Kevin Hsueh
No Signature: Remote Support
W41507
Service Contract
Onsite
Thompson, Thompson & Alcantara, P.C.
Sureta San Nicolas
Work Requested: (by: Sureta San Nicolas)
Troubleshoot Suretas extension 102
10/07/2024
03:00 am
Kevin Hsueh
With Customer Signature
W41505
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
update website to remove Seth and Andrea
10/07/2024
10:30 am
Chu Hsieh
No Signature: remote
W41504
Service Contract
Remote
Guam Memorial Park
Timothy Leon Guerrero
Work Requested: (by: Timothy Leon Guerrero)
Reset Tim Leon Guerrero user profile password.
10/07/2024
01:00 pm
Kevin Hsueh
No Signature: Remote Support
W41503
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Create new email and MS Office 365 subscription for Haisha Rodriguez
10/04/2024
11:00 am
Kevin Hsueh
No Signature: Hosted Exchange Service
W41502
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Setup user account and workstation for Haisha Rodriguez
10/04/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41501
Service Contract
Remote
JMC Equipment Rental
Francine Paulino
Work Requested: (by: Francine Paulino)
Troubleshoot email server mail flow
10/04/2024
10:30 am
Kevin Hsueh
No Signature: Remote Support
W41499
Onsite Guam National Tennis Federation
Ryan Horn
Work Requested: (by: Ryan Horn)
Deliver and setup Digital Signage Media Player
10/07/2024
10:00 am
Kevin Hsueh
With Customer Signature
W41498
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Setup BIDS share drive access for Josh Dandan in Saipan
10/02/2024
02:00 pm
Kevin Hsueh
No Signature: Remote Support: Josh Dandan
W41497
Service Contract
Remote
Fargo Pacific, Inc.
Jay Park
Work Requested: (by: Jay Park)
Install required QuickBooks update on JonhRey laptop
10/02/2024
08:00 am
Kevin Hsueh
No Signature: Remote Support
W41496
Service Contract
Remote
Guam Surgicenter
Colin O'Connell
Work Requested: (by: Colin O'Connell)
Show Colin how to export VM to OVF file
10/01/2024
03:30 pm
Chu Hsieh
No Signature: remote
W41495
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Troubleshoot copier room telephone jack
10/01/2024
03:00 pm
Kevin Hsueh
With Customer Signature
W41493
Service Contract
Inhouse
Micronesian Divers Association
Joleen West
Work Requested: (by: Joleen West)
Reprep GMKtec NucBox M3. System has several BSOD errors. System need to be stable as it will host the MDA Boat Software
09/30/2024
03:00 pm
Kevin Hsueh
With Customer Signature
W41491
Service Contract
Onsite
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Deliver and setup Lenovo Workstation
10/04/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41490
Service Contract
Remote
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Check access to https://abaretirement.com/plan-admin-resources/form-5500-filing-information/. Vanessa reported blocked message.
09/30/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41489
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
No email and internet access
09/30/2024
07:45 am
Chu Hsieh
No Signature: Remote support
W41488
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Eric James
Work Requested: (by: Eric James)
Troubleshoot Eric James' exchange account on his mobile phone
09/30/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41487
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Michael Makio
Work Requested: (by: Michael Makio)
Michael unable to open Outlook
09/27/2024
03:00 pm
Chu Hsieh
No Signature: remote support
W41484
Ref/PO#PR240813
Onsite University of Guam
Gabriella Renee Topasna
Work Requested: (by: Gabriella Renee Topasna)
Conduct Promethean V9 Premium End-User Training at UOG.
10/25/2024
10:00 am
Alahas Pereda
No Signature:
W41483
Service Contract
Onsite
Fargo Pacific, Inc.
Guy Binoya
Work Requested: (by: Guy Binoya)
install QuickBooks 2023 on new laptop
09/26/2024
09:30 am
Kevin Hsueh
With Customer Signature
W41482
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Work with GTA to get VDSL back up on SonicWall
09/25/2024
01:50 pm
Chu Hsieh
No Signature: remote
W41481
Service Contract
Remote
Roberts, Fowler & Visosky
Jon Visosky
Work Requested: (by: Jon Visosky)
Windows File Explorer keeps crashing on Joh's PC
09/24/2024
04:00 pm
Chu Hsieh
No Signature: remote support
W41479
Service Contract
Onsite
Micronesian Divers Association
Lee Webber
Work Requested: (by: Lee Webber)
Troubleshoot Various Issues.
09/25/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41477
Ref/PO#PO 20241167
Onsite Guam Department of Education
Robert Kelley
Work Requested: (by: Robert Kelley)
Conduct Promethean LX End-User Training at St. John's School.
09/25/2024
03:45 pm
Alahas Pereda
No Signature:
W41475
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot Lori's workstation
09/24/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41474
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gregory David
Work Requested: (by: Gregory David)
Assist Mr. David with VPN and share drive access
09/23/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support: Mr. David
W41473
Ref/PO#PO 20241167
Onsite Guam Department of Education
Robert Kelley
Work Requested: (by: Robert Kelley)
Conduct Promethean V9 End-User Training.
09/23/2024
03:45 pm
Alahas Pereda
No Signature:
W41472
Service Contract
Remote
Guam Surgicenter
Colin O'Connell
Work Requested: (by: Colin O'Connell)
Troubleshoot VM WIN2K12_WEBSRV. Per Colin, unable to boot VM
09/23/2024
11:00 am
Kevin Hsueh
No Signature: Remote Support: Colin
W41471
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Upgrade Debtmaster on server and workstations
09/23/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41470
Onsite University of Guam
Gabriella Renee Topasna
Work Requested: (by: Gabriella Renee Topasna)
Deliver and install 2 Promethean ActiV Panel 9
09/20/2024
08:30 am
Chu Hsieh
No Signature: project
W41469
Ref/PO#240813
Onsite University of Guam
Gabriella Renee Topasna
Work Requested: (by: Gabriella Renee Topasna)
Deliver and install 2 Promethean Active Panel 9 Premium.
09/20/2024
08:00 am
Kevin Hsueh
No Signature: Customer signed invoice and acknowledgment form
W41468
Service Contract
Onsite
Micronesian Divers Association
Lee Webber
Work Requested: (by: Lee Webber)
Deliver and setup Mr. Webber's new Lenovo X1 Carbon. Transfer data from workstation to Lenovo X1 Carbon.
09/19/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41466
Service Contract
Onsite
Island Cancer Center
Colin O'Connell
Work Requested: (by: Colin O'Connell)
Troubleshoot ICC Exam Room 2 network connection
09/19/2024
10:30 am
Kevin Hsueh
With Customer Signature
W41465
Service Contract
Onsite
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
Troubleshoot Rodney's QuickBooks issue. Troubleshoot Roland's email issues. Check various other issues.
09/18/2024
03:30 pm
Kevin Hsueh
With Customer Signature
W41463
Onsite Guam Department of Education
Neil Rochelle
Work Requested: (by: Neil Rochelle)
Clean up Promethean Cardboard and Packaging Material.
09/16/2024
08:30 am
Kevin Hsueh
No Signature:
W41462
Service Contract
Remote
Micronesian Divers Association
Wes Seleen
Work Requested: (by: Wes Seleen)
Troubleshoot Steph@mdaguam.com. Unable to receive emails
09/17/2024
09:30 am
Kevin Hsueh
No Signature: Remote Support
W41460
Onsite Royal Orchid Guam
Jiao Jiao Zhu
Work Requested: (by: Jiao Jiao Zhu)
Setup new external HDD for Server Daily Backup
09/16/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41459
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Setup GTA BEC Modem
09/13/2024
02:25 pm
Kevin Hsueh
With Customer Signature
W41458
Onsite Guam Department of Education
Neil Rochelle
Work Requested: (by: Neil Rochelle)
Pickup 20x 75" Promethean boards and deliver to St John School
09/09/2024
09:00 am
Chu Hsieh
No Signature: project
W41457
Service Contract
Remote
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
Troubleshoot Exchange Server. Corey reported unable to send/receive emails
09/12/2024
10:00 am
Kevin Hsueh
No Signature: Remote Support: Corey Paulino
W41456
Onsite Guam Department of Education
Neil Rochelle
Work Requested: (by: Neil Rochelle)
Install 6 Promethean Panels (Wall Mounts)
09/12/2024
08:30 am
Kevin Hsueh
No Signature:
W41454
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Work Requested: (by: Jacob Tareyama)
Meeting with Ambyth, FBI, and Federal Partners regarding cyber security
09/11/2024
10:30 am
Kevin Hsueh
No Signature:
W41453
Onsite Guam Department of Education
Neil Rochelle
Work Requested: (by: Neil Rochelle)
QC of 20 Promethean Panels at GDOE. Delivery of 20 Promethean Panels, 10 Mobile stands to St. John's
09/09/2024
08:30 am
Kevin Hsueh
No Signature:
W41450
Service Contract
Inhouse
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Reprep Elsie's Dell Workstation
09/06/2024
10:30 am
Kevin Hsueh
With Customer Signature
W41449
Service Contract
Remote
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Install and activate Sonicwall Hosted Email Security Licenses
09/05/2024
10:00 am
Chu Hsieh
No Signature: remote
W41448
Ref/PO#PO 20241150
Onsite Guam Department of Education
Evotia Perez
Work Requested: (by: Evotia Perez)
Conduct AP9 End-User Training at Marcial A. Sablan Elementary School.
09/05/2024
02:00 pm
Alahas Pereda
No Signature:
W41446
Service Contract
Inhouse
JMC Equipment Rental
Cookie
Work Requested: (by: Cookie )
Reprep Jermae Dy workstation
09/04/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41445
Onsite Guam Hotel & Restaurant Association
Mary Rhodes
Work Requested: (by: Mary Rhodes)
Software Training - Digital Signage
09/04/2024
10:00 am
Pam Castilla
With Customer Signature
W41444
Onsite Guam Department of Education
Evotia Perez
Work Requested: (by: Evotia Perez)
Conduct AP9 End-User Training at CHamoru Studies Division Office at GDOE Central Building Office.
09/04/2024
11:00 am
Alahas Pereda
No Signature:
W41443
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Convert Marlon's network line from data to voice use
09/03/2024
04:00 pm
Kevin Hsueh
With Customer Signature
W41442
Service Contract
Onsite
Guam Surgicenter
Colin O'Connell
Work Requested: (by: Colin O'Connell)
Troubleshoot IP Phone
09/03/2024
10:30 am
Kevin Hsueh
With Customer Signature
W41440
Service Contract
Onsite
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Troubleshoot Access Point
09/03/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41439
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Troubleshoot network
09/03/2024
08:30 am
Kevin Hsueh
With Customer Signature
W41438
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Export and upload historical emails for Lori and Elsie
08/30/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41436
Service Contract
Onsite
Guam Memorial Park
Roxanne Simpkin-Williams
Work Requested: (by: Roxanne Simpkin-Williams)
Setup new user on Maria's desk
08/22/2024
03:30 pm
Chu Hsieh
With Customer Signature
W41434
Service Contract
Remote
Guam Memorial Park
Roxanne Simpkin-Williams
Work Requested: (by: Roxanne Simpkin-Williams)
Create new user and setup PC
08/29/2024
10:00 am
Chu Hsieh
No Signature: remote support
W41433
Onsite Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
Work with Dentrix Support to setup Dentrix Software.
08/29/2024
08:30 am
Kevin Hsueh
With Customer Signature
W41431
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Leiana Topasna
Work Requested: (by: Leiana Topasna)
Troubleshoot Leiana's access to Sales share drive
08/28/2024
10:30 am
Kevin Hsueh
No Signature: Remote Support
W41428
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Andrew Miller
Work Requested: (by: Andrew Miller)
Troubleshoot Mr. Miller's VPN and Share Drive Access
08/27/2024
02:30 pm
Kevin Hsueh
No Signature: Remote Support: Andrew Miller
W41427
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
David needs to find old emails
08/27/2024
11:30 am
Chu Hsieh
With Customer Signature
W41425
Onsite Guam Department of Education
Gary Cruz
Work Requested: (by: Gary Cruz)
Pick up Promethean Panel 75" and Mobile Stand from GDOE Warehouse. Deliver and install at Marcial Sablan School.
08/27/2024
08:30 am
Kevin Hsueh
No Signature: GDOE Signed Invoice and Acknowledgement Form
W41424
Onsite No Ka Oi
Elisa Loyola
Work Requested: (by: Elisa Loyola)
No Ka Oi Project
08/20/2024
02:00 pm
Chu Hsieh
No Signature: project
W41423
Ref/PO#20241150-00
Onsite Guam Department of Education
Gary Cruz
Work Requested: (by: Gary Cruz)
QC 2 Promethean Panels. 1 Promethean Panel will install at GDOE Central Office (8/26) and 1 Promethean Panel will install at Marcial Sablan (8/27).
08/26/2024
02:00 pm
Kevin Hsueh
No Signature: GDOE signed DSI acknowledgement form
W41421
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Troubleshoot Fanny workstation. Unable to boot.
08/26/2024
09:44 am
Kevin Hsueh
With Customer Signature
W41418
Remote Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Terminate Peter Pocaigue Email account. Per Jay, no backup needed
08/23/2024
10:00 am
Kevin Hsueh
No Signature: Remote Support
W41415
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Upgrade Debtmaster to 11.44
08/22/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41414
Remote Ambyth Shipping & Trading, Inc.
Christi Taijeron
Work Requested: (by: Christi Taijeron)
Backup Elizabeth Andon (EAndon@ambyth.com) mailbox and terminate account after mailbox backup is completed.
09/04/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41413
Remote Ambyth Shipping & Trading, Inc.
Christi Taijeron
Work Requested: (by: Christi Taijeron)
Terminate: Katelyn Ramirez (kramirez@ambyth.com), D'Shay Mendiola (dmendiola@ambyth.com), Jaelanie Dela Cruz (jdelacruz@ambyth.com)
08/21/2024
02:00 pm
Kevin Hsueh
No Signature: Remote Support
W41412
Remote Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Create email account for Frank Aldea
08/20/2024
02:00 pm
Kevin Hsueh
No Signature: Hosted Email Creation
W41408
Service Contract
Onsite
JMC Equipment Rental
Marie "Cookie" Taitano
Work Requested: (by: Marie "Cookie" Taitano)
Troubleshoot various issues
08/15/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41407
Service Contract
Remote
Guam Memorial Park
Roxanne Simpkin-Williams
Work Requested: (by: Roxanne Simpkin-Williams)
reset password for Agnes
08/15/2024
01:30 pm
Chu Hsieh
No Signature: remote
W41405
Service Contract
Onsite
Micronesian Divers Association
Raquel Brion
Work Requested: (by: Raquel Brion)
Install QuickBooks V24 Update
08/14/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41401
Remote Calvo's Select Care
Edward G. Calvo
Work Requested: (by: Edward G. Calvo)
Generate 3CX Phone System Trial License. Install and setup 3CX Phone System (Demo) on Calvo's Select Care test VM Server.
08/13/2024
10:00 am
Kevin Hsueh
No Signature: Presale Task
W41400
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Set Tim's Outlook to use Cache Mode
08/12/2024
04:45 pm
Chu Hsieh
No Signature: remote support
W41399
Service Contract
Onsite
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Troubleshoot various issues
08/12/2024
10:30 am
Kevin Hsueh
With Customer Signature
W41397
Service Contract
Remote
JMC Equipment Rental
Cookie
Work Requested: (by: Cookie )
Setup Adobe Acrobat on Rose's workstation
08/09/2024
11:00 am
Kevin Hsueh
No Signature: Remote Support
W41396
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Setup VPN and Ajera access for Tish
08/09/2024
02:00 pm
Kevin Hsueh
No Signature: Remote Support
W41393
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
KCruz Outlook reported corruption
08/08/2024
09:30 am
Chu Hsieh
No Signature: remote support
W41392
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Troubleshoot Tim's printers
08/08/2024
09:30 am
Kevin Hsueh
No Signature: Remote Support
W41389
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
reset MRuth's password
08/06/2024
02:30 pm
Chu Hsieh
No Signature: remote
W41387
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Setup Front Desk and Dr. Caleb's workstation. Troubleshoot CCTV. Register new employee on biometric timeclock.
08/06/2024
09:30 am
Kevin Hsueh
No Signature: Unable to load WebApp at customer's site.
W41386
Service Contract
Onsite
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
Setup computer for Carmen.
08/05/2024
02:19 pm
Kevin Hsueh
With Customer Signature
W41385
Onsite Guam Department of Education
Gary Cruz
Work Requested: (by: Gary Cruz)
Inspect Qty 10 Promethean Mobile Stands at GDOE warehouse.
08/05/2024
02:00 pm
Kevin Hsueh
No Signature: Acknowledgement form signed by GDOE (Gary Cruz)
W41382
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Create email account for Colton San Nicolas (CSannicolas@ambyth.com)
08/02/2024
10:00 am
Kevin Hsueh
No Signature: Remote Support
W41381
Service Contract
Onsite
Micronesian Divers Association
Lee Webber
Work Requested: (by: Lee Webber)
Meeting/Troubleshooting IT&E Internet with IT&E Team at Mr. Webber's Residence.
08/01/2024
03:30 pm
Kevin Hsueh
No Signature: Unable to load WebApp while onsite
W41380
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Per Jay Garrido: Terminate Joseph Kaylor Sarmiento (JSarmiento@ambyth.com)
07/31/2024
08:00 am
Kevin Hsueh
No Signature:
W41378
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot various issues.
07/31/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41377
Remote Micronesia Benefits Administrators
Ed Arriola
Work Requested: (by: Ed Arriola)
Setup Mary's (mary@micronesia-benefits.com) email on her laptop.
07/31/2024
11:00 am
Kevin Hsueh
No Signature:
W41373
Service Contract
Onsite
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Troubleshoot Dave's montitor issue
07/29/2024
03:27 pm
Kevin Hsueh
With Customer Signature
W41372
Service Contract
Remote
Fargo Pacific, Inc.
Jay Park
Work Requested: (by: Jay Park)
Troubleshoot Email Issues
07/26/2024
11:00 am
Kevin Hsueh
No Signature: Remote Support
W41371
Service Contract
Remote
Micronesian Divers Association
Lee Webber
Work Requested: (by: Lee Webber)
Per Mr. Webber's request: Create new email account Dan@mdaguam.com
07/26/2024
12:00 pm
Kevin Hsueh
No Signature: Remote Support: Mr. Webber
W41368
Ref/PO#PO0000108
Onsite Guam Behavioral Health and Wellness Center
Chelbie Certeza
Work Requested: (by: Chelbie Certeza)
Conduct Promethean AP9 Premium End-User Training.
07/24/2024
03:00 pm
Alahas Pereda
No Signature:
W41364
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Chloe's pc running slow and stuck in importing her old email to Hosted Exchange
07/23/2024
02:00 pm
Chu Hsieh
No Signature: remote
W41362
Service Contract
Onsite
Micronesian Divers Association
Lee Webber
Work Requested: (by: Lee Webber)
Troubleshoot Network Issues at Mr. Webber's Residence.
07/19/2024
03:00 pm
Kevin Hsueh
With Customer Signature
W41361
Onsite Pacific Islands Club Guam
Leann Abonales
Work Requested: (by: Leann Abonales)
Install 55" digital signage display
07/18/2024
02:00 pm
Chu Hsieh
No Signature: Project
W41360
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Check Server Warnings
07/26/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41359
Onsite Pacific Islands Club Guam
Leann Abonales
Work Requested: (by: Leann Abonales)
Yodeck Setup.
07/18/2024
03:00 pm
Pam Castilla
No Signature: Had Leann sign invoice .
W41358
Onsite Pacific Islands Club Guam
Leann Abonales
Work Requested: (by: Leann Abonales)
Deliver and install Digital Signage
07/18/2024
02:00 pm
Kevin Hsueh
No Signature: Customer signed invoice
W41356
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Install new UPS batteries on APC UPS (Batteries provided by Lisa). Update Server RAID controller Firmware.
07/17/2024
03:00 pm
Kevin Hsueh
With Customer Signature
W41354
Service Contract
Remote
Guam Memorial Park
Roxanne Simpkin-Williams
Work Requested: (by: Roxanne Simpkin-Williams)
Complete PCI Compliance
07/17/2024
11:00 am
Chu Hsieh
No Signature: remote
W41353
Service Contract
Onsite
JMC Equipment Rental
Corey Paulino
Work Requested: (by: Corey Paulino)
Troubleshoot various issues
07/16/2024
08:30 am
Kevin Hsueh
With Customer Signature
W41352
Remote Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
Troubleshoot DHCP Server. Some workstations unable to obtain IP Address
07/15/2024
01:00 pm
Kevin Hsueh
No Signature: Project
W41350
Service Contract
Remote
JMC Equipment Rental
Mark Peredo
Work Requested: (by: Mark Peredo)
Rekey and install new SSL Certificate
07/15/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41349
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
turn off cache mode in Outlook for Tim, Lindy, KCruz, Monica
07/12/2024
04:00 pm
Chu Hsieh
No Signature: remote
W41347
Onsite Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
continue with the migration of existing PC to new domain network
07/11/2024
02:00 pm
Chu Hsieh
No Signature: project
W41344
Onsite Pacific Islands Club Guam
Leann Abonales
Work Requested: (by: Leann Abonales)
End-User Training of Yodeck
07/12/2024
03:30 pm
Pam Castilla
No Signature: No signature
W41341
Service Contract
Inhouse
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Broken keyboard.
07/11/2024
01:59 pm
Kevin Hsueh
With Customer Signature
W41340
Onsite Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
Server Project
07/11/2024
02:00 pm
Kevin Hsueh
No Signature:
W41339
Service Contract
Onsite
Guam Surgicenter
Colin O'Connell
Work Requested: (by: Colin O'Connell)
Troubleshoot Kelly and Susan network connection
07/11/2024
01:00 pm
Kevin Hsueh
With Customer Signature
W41338
Onsite Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
New Server Project
07/10/2024
01:30 pm
Kevin Hsueh
No Signature: Project
W41337
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
Work with Pete (CYMA) to troubleshoot AMB2 company file
07/11/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41335
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Tim Robert's workstation File Explorer crashing
07/10/2024
11:00 am
Kevin Hsueh
No Signature: Remote Support
W41334
Inhouse Micronesia Benefits Administrators
Ed Arriola
Work Requested: (by: Ed Arriola)
Troubleshoot MS Office 365 issues and Hosted Exchange Issues
07/10/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41333
Onsite Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
continue with server migration
07/10/2024
10:00 am
Chu Hsieh
No Signature: project
W41332
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Lindy's Outlook is corrupted
07/10/2024
09:30 am
Chu Hsieh
No Signature: remote
W41331
Onsite Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
Server migration
07/09/2024
09:00 am
Chu Hsieh
No Signature: project
W41330
Onsite Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
Installation and migration of new servers
07/08/2024
09:30 am
Chu Hsieh
No Signature: project
W41329
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Kcruz n Maquino outlook corrupted
07/09/2024
11:00 am
Chu Hsieh
With Customer Signature
W41327
Onsite Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
New Server Project
07/09/2024
09:00 am
Kevin Hsueh
No Signature: Project
W41325
Service Contract
Remote
JMC Equipment Rental
Mark Peredo
Work Requested: (by: Mark Peredo)
Unable to access multi user mode in quickbooks
07/08/2024
04:30 pm
Kevin Hsueh
No Signature: Remote Support
W41320
Onsite Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
New Server Project
07/08/2024
09:00 am
Kevin Hsueh
No Signature: Project
W41319
Service Contract
Onsite
Taniguchi, Ruth, Makio Architects
Michael Makio
Work Requested: (by: Michael Makio)
Troubleshoot MMakio outlook notes.
07/05/2024
10:00 am
Kevin Hsueh
No Signature: WebApp not loading while at customer's site
W41318
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Eric James
Work Requested: (by: Eric James)
Troubleshoot Warehouse Office Xerox Printing and Scanning issues
07/03/2024
03:00 pm
Kevin Hsueh
With Customer Signature
W41317
Onsite Guam Behavioral Health and Wellness Center
Kelsie Mafnas
Work Requested: (by: Kelsie Mafnas)
Deliver and install Promethean ActivPanel 65" Mobile Stand at DYA
07/02/2024
01:30 pm
Chu Hsieh
No Signature: project
W41316
Onsite Guam Behavioral Health and Wellness Center
Kelsie Mafnas
Work Requested: (by: Kelsie Mafnas)
Deliver and install Promethean ActivPanel 65" Mobile Stand at DYA
07/02/2024
01:30 pm
Kevin Hsueh
No Signature: Customer signed DSI Acknowledgement Form and Invoice
W41313
Service Contract
Onsite
JMC Equipment Rental
Mark Peredo
Work Requested: (by: Mark Peredo)
Install QuickBooks 2024. Setup HP Printer for Mark.
07/01/2024
03:00 pm
Kevin Hsueh
With Customer Signature
W41312
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Eric James
Work Requested: (by: Eric James)
Setup modems and network equipment on back wall of Warehouse Office
07/01/2024
10:00 am
Kevin Hsueh
With Customer Signature
W41311
Remote Micronesia Benefits Administrators
Ed Arriola
Work Requested: (by: Ed Arriola)
New Hosted Exchange Setup: Update DNS and MX Records to point to new Hosted Exchange
06/28/2024
05:00 pm
Kevin Hsueh
No Signature: Project
W41307
Service Contract
Onsite
Fargo Pacific, Inc.
Jay Park
Work Requested: (by: Jay Park)
Troubleshoot WiFi
06/27/2024
08:57 am
Kevin Hsueh
With Customer Signature
W41305
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Outlook not downloading
06/26/2024
01:15 pm
Chu Hsieh
With Customer Signature
W41303
Service Contract
Remote
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Reset user profile passwords
06/24/2024
10:30 am
Kevin Hsueh
No Signature: Remote Support: Linda Santos
W41302
Service Contract
Remote
Micronesian Divers Association
Joleen West
Work Requested: (by: Joleen West)
Troubleshoot email issues
06/24/2024
10:00 am
Kevin Hsueh
No Signature: Remote Support
W41300
Onsite Ina Wellness Collective
Livia Marati
Work Requested: (by: Livia Marati)
Pickup Loaner Digital Signage from Nikko Hotel.
06/22/2024
05:30 pm
Kevin Hsueh
No Signature:
W41299
Onsite Ina Wellness Collective
Livia Marati
Work Requested: (by: Livia Marati)
Deliver Loaner Digital Signage to Nikko Hotel.
06/21/2024
02:00 pm
Kevin Hsueh
No Signature:
W41296
Onsite Guam Solid Waste Authority
Camaryn Aguon
Work Requested: (by: Camaryn Aguon)
Training for the Time and Attendance Software
06/24/2024
02:00 pm
Pam Castilla
With Customer Signature
W41295
Remote Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
Setup and configure ARCServe Image Manager. Configure external HDD for backup replication.
06/20/2024
10:00 am
Kevin Hsueh
No Signature: Project
W41292
Onsite Guam Solid Waste Authority
Camaryn Aguon
Work Requested: (by: Camaryn Aguon)
Deliver and physically install Biometric Timeclock.
06/20/2024
09:30 am
Kevin Hsueh
No Signature: Camaryn Aguon signed DSI invoice
W41290
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot various issues
06/19/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41288
Service Contract
Onsite
Guam Memorial Park
Roxanne Simpkin-Williams
Work Requested: (by: Roxanne Simpkin-Williams)
Various issues
06/18/2024
01:30 pm
Chu Hsieh
With Customer Signature
W41285
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot NVR. Register new employee on time clock
06/18/2024
10:30 am
Kevin Hsueh
With Customer Signature
W41282
Service Contract
Inhouse
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Troubleshoot Acer Laptop
06/17/2024
10:38 am
Kevin Hsueh
No Signature: Remote Support
W41281
Service Contract
Onsite
Micronesian Divers Association
Wes Seleen
Work Requested: (by: Wes Seleen)
Troubleshoot Wes' Workstation
06/17/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41280
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Create new email account for Jobe Guzman
06/17/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support: Jay Garrido
W41279
Onsite No Ka Oi
Duce Romias
Work Requested: (by: Duce Romias)
Clone 2 pc hdd to ssd. Install office365 and SentinelOne. Prep pcs for migration to new server network.
06/14/2024
09:30 am
Chu Hsieh
With Customer Signature
W41276
Service Contract
Inhouse
Taniguchi, Ruth, Makio Architects
Melet Santos
Work Requested: (by: Melet Santos)
Setup new Lenovo ThinkStation P3 Ultra. Delivery and setup onsite at TRMA
06/13/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41274
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Troubleshoot Kevin Fowler's Printing Issues
06/12/2024
03:30 pm
Kevin Hsueh
No Signature: Remote Support: Sophia Sanchez
W41273
Service Contract
Onsite
Cinnabon
Chuck Williams
Work Requested: (by: Chuck Williams)
Troubleshoot CC Machine at Cinnabon GPO
06/12/2024
01:41 pm
Kevin Hsueh
With Customer Signature
W41272
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Troubleshoot Seth's printer issues and Nicole's Outlook issues.
06/12/2024
09:39 am
Kevin Hsueh
No Signature: Remote Support
W41269
Service Contract
Onsite
JMC Equipment Rental
Cookie
Work Requested: (by: Cookie )
Deliver and setup 2 Lenovo Legion Laptops (Corey and Mark)
06/11/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41266
Service Contract
Remote
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Xerox scanners cannot scan to email.
06/10/2024
10:00 am
Chu Hsieh
No Signature: remote support
W41265
Service Contract
Remote
Roberts, Fowler & Visosky
Jon Visosky
Work Requested: (by: Jon Visosky)
Jon unable to access his ThunderBolt External Drive
06/04/2024
02:00 pm
Chu Hsieh
No Signature: remote support
W41264
Remote Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
Setup and configure NAS
06/10/2024
10:30 am
Kevin Hsueh
No Signature: Project
W41263
Service Contract
Onsite
Fargo Pacific, Inc.
Jay Park
Work Requested: (by: Jay Park)
Troubleshoot Jay's Laptop
06/10/2024
09:30 am
Kevin Hsueh
With Customer Signature
W41262
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Jay reported John Ken workstation time is off
06/07/2024
02:15 pm
Kevin Hsueh
No Signature: Remote Support
W41261
Service Contract
Onsite
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Deliver and setup new SonicWALL TZ370
06/07/2024
03:00 pm
Kevin Hsueh
With Customer Signature
W41256
Service Contract
Inhouse
Ambyth Shipping & Trading, Inc.
Christi Taijeron
Work Requested: (by: Christi Taijeron)
Setup and install new SSD in Lenovo Workstation
06/03/2024
04:00 pm
Kevin Hsueh
With Customer Signature
W41252
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Christi Taijeron
Work Requested: (by: Christi Taijeron)
Setup new Docomo Fiber Internet Circuit on SonicWALL at Ambyth Logistics Office
06/03/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41250
Service Contract
Onsite
Micronesian Divers Association
Joleen West
Work Requested: (by: Joleen West)
Setup 1 new workstation for Wes
05/31/2024
09:30 am
Kevin Hsueh
With Customer Signature
W41249
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Per Jay Garrido Email Request: Terminate OMarcos@ambyth.com on 5/31/2024. No mailbox backup needed.
05/31/2024
08:30 am
Kevin Hsueh
No Signature: Remote Support
W41247
Service Contract
Onsite
Guam Memorial Park
Timothy Leon Guerrero
Work Requested: (by: Timothy Leon Guerrero)
Issues scanning from copier, can't access guammemorialpark.com, web.whatsapp.com
05/31/2024
10:00 am
Chu Hsieh
With Customer Signature
W41245
Onsite Tri Executive Realty
Ron Ramos
Work Requested: (by: Ron Ramos )
Secondary Training, requested by Ron.
05/29/2024
10:00 am
Pam Castilla
With Customer Signature
W41244
Service Contract
Onsite
JMC Equipment Rental
Marie "Cookie" Taitano
Work Requested: (by: Marie "Cookie" Taitano)
Troubleshoot/Check JMC Server
05/28/2024
03:30 pm
Kevin Hsueh
With Customer Signature
W41243
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Per Chona's Request: Reset Staff account password
05/28/2024
02:00 pm
Kevin Hsueh
No Signature: Remote Support: Chona Cabedo
W41238
Service Contract
Remote
JMC Equipment Rental
Marie "Cookie" Taitano
Work Requested: (by: Marie "Cookie" Taitano)
Add Levi and Jeremae to info@mcpgroupgu.com
05/23/2024
03:30 pm
Kevin Hsueh
No Signature: Remote Support
W41236
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Setup new SonicWALL TZ370
05/23/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41234
Onsite Guam Department of Education
Robert Kelley
Work Requested: (by: Robert Kelley)
Conduct Promethean LX End-User Training at St. John's School.
05/22/2024
03:30 pm
Alahas Pereda
No Signature:
W41233
Service Contract
Remote
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Work with Lenovo Support to run and export OneCLI logs for HDD2 warning on Brooks Server. Lenovo Case# 3000360816
05/21/2024
04:00 pm
Kevin Hsueh
No Signature: Remote Support: Lenovo Case# 3000360816
W41232
Remote Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
New Server Project
05/21/2024
09:00 am
Kevin Hsueh
No Signature: Project
W41228
Onsite JMC Equipment Rental
Marie "Cookie" Taitano
Work Requested: (by: Marie "Cookie" Taitano)
Setup 2 new Lenovo Laptops for Corey and Mark
05/20/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41227
Service Contract
Onsite
Fargo Pacific, Inc.
Feli Dela Cruz
Work Requested: (by: Feli Dela Cruz)
Troubleshoot Feli's Email Issues.
05/20/2024
10:30 am
Kevin Hsueh
With Customer Signature
W41225
Onsite Ignacio, Valene
Valene Ignacio
Work Requested: (by: Valene Ignacio)
Pickup Promethean Loaner Panel
05/17/2024
09:00 am
Kevin Hsueh
No Signature:
W41223
Onsite Juan M. Guerrero Elementary School
Valene Ignacio
Work Requested: (by: Valene Ignacio)
Install new AP7U-02 Mainboard. Promethean case# 01340672
05/17/2024
08:38 am
Kevin Hsueh
With Customer Signature
W41221
Onsite Harry S. Truman Elementary School
Josella Diaz
Work Requested: (by: Josella Diaz)
Warranty work: install new AP7U-02 Mainboard. Promethean Warranty Case# 01340396
05/16/2024
02:00 pm
Kevin Hsueh
No Signature: No on onsite to sign: Teacher left the school
W41220
Service Contract
Onsite
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Troubleshoot 3CX Client on Front Desk Workstation. Install MS Office on Jophet's laptop
05/16/2024
10:30 am
Kevin Hsueh
No Signature: Webapp did not load at customer site
W41219
Service Contract
Remote
Fargo Pacific, Inc.
Guy Binoya
Work Requested: (by: Guy Binoya)
Troubleshoot QuickBooks
05/16/2024
10:00 am
Kevin Hsueh
No Signature: Remote Support
W41217
Service Contract
Onsite
Cinnabon
Chuck Williams
Work Requested: (by: Chuck Williams)
Troubleshoot network issues
05/16/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41216
Onsite Tri Executive Realty
Ron Ramos
Work Requested: (by: Ron Ramos )
Conduct Yodeck End-User training.
05/15/2024
02:00 pm
Pam Castilla
With Customer Signature
W41214
Onsite Tri Executive Realty
Ron Ramos
Work Requested: (by: Ron Ramos )
Deliver and install 65 inch digital signage
05/15/2024
02:00 pm
Kevin Hsueh
No Signature:
W41213
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot Workstation
05/15/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41209
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Updgrade Debtmaster on server and workstations
05/13/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41206
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Various issues
05/10/2024
10:00 am
Chu Hsieh
With Customer Signature
W41202
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot Dr. Caleb's workstation
05/09/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41195
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Deliver and Install new server PSU received from Lenovo (Lenovo RMA Part)
05/08/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41194
Inhouse Robert J. Yang D.M.D., P.C.
Tae Keun Lee
Work Requested: (by: Tae Keun Lee)
Server Project
05/08/2024
09:00 am
Kevin Hsueh
No Signature: Project
W41192
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Work Requested: (by: Jacob Tareyama)
Create new email account: SeafixSupport@ambyth.com
05/07/2024
10:00 am
Kevin Hsueh
No Signature: Remote Support: Jacob Tareyama
W41191
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Remote Support with Subic Office: Setup Seafix and Subic network share drive access for Arnel Paguio and Reina Panalagao.
05/07/2024
10:00 am
Kevin Hsueh
No Signature: Remote Support: Subic Office
W41190
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Work Requested: (by: Jacob Tareyama)
Troubleshoot KQuirante Workstation Issues
05/06/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41189
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Create new email account for Reina Panalagao
05/06/2024
10:30 am
Kevin Hsueh
No Signature: Remote Support: Lou Garcia new email creation
W41188
Service Contract
Onsite
Taniguchi, Ruth, Makio Architects
Mark Ruth
Work Requested: (by: Mark Ruth)
Troubleshoot VPN issues
05/06/2024
10:00 am
Kevin Hsueh
With Customer Signature
W41187
Service Contract
Onsite
Guam Memorial Park
Roxanne Simpkin-Williams
Work Requested: (by: Roxanne Simpkin-Williams)
Troubleshoot network issues.
05/06/2024
08:30 am
Kevin Hsueh
With Customer Signature
W41185
Onsite Guam Department of Education
Robert Kelley
Work Requested: (by: Robert Kelley)
Install Qty1 Promethean ActivPanel LX 86" on wall mount. SN: LX864NC50KL1060141. Install Qty 3 Promethean ActivPanel LX 86" on Promethean Mobile Stands. SN: LX864NC50KL1060142, LX864NC50KL1060143, LX864NC50KL1060144.
05/02/2024
08:30 am
Kevin Hsueh
No Signature: Tom from St. Johns signed off on acknowledgement form.
W41184
Onsite Guam Department of Education
Robert Kelley
Work Requested: (by: Robert Kelley)
Install Promethean ActivPanel LX 65" on Promethean Mobile Stand. SN: LX654N938KB1410290
05/02/2024
08:26 am
Kevin Hsueh
No Signature: Tom from St. Johns signed off on acknowledgement form.
W41183
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Lou Garcia
Work Requested: (by: Lou Garcia)
Create new email account for Arnel Paguio
05/01/2024
04:00 pm
Kevin Hsueh
No Signature: Remote Support: Lou Garcia
W41182
Inhouse Patisserie Parisco
MIchael Louboutin
Work Requested: (by: MIchael Louboutin)
Yodeck Training for PariSco Staff, per Michael L.
05/01/2024
02:00 pm
Pam Castilla
With Customer Signature
W41180
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Setup new email account and user profile for Joseph Kaylor Sarmiento.
05/01/2024
10:00 am
Kevin Hsueh
With Customer Signature
W41179
Onsite Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Server migration
04/25/2024
09:00 am
Chu Hsieh
With Customer Signature
W41178
Service Contract
Onsite
Roberts, Fowler & Visosky
Sophia Sanchez
Work Requested: (by: Sophia Sanchez)
Check Lindy's Network port. Check ports 1 and 2.
04/30/2024
09:30 am
Kevin Hsueh
No Signature: Remote Support
W41175
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Troubleshoot Jamie Pangelinan's SonicWALL VPN connection issue.
04/29/2024
01:30 pm
Kevin Hsueh
No Signature: Remote Support: Jamie Pangelinan
W41173
Onsite Harry S. Truman Elementary School
Josella Diaz
Work Requested: (by: Josella Diaz)
Troubleshoot Promethean Panel in Room 1. Reflash firmware may be needed.
04/29/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41172
Service Contract
Onsite
Roberts, Fowler & Visosky
Jon Visosky
Work Requested: (by: Jon Visosky)
Server Migration Project
04/26/2024
08:30 am
Kevin Hsueh
No Signature: Project
W41171
Service Contract
Remote
Fargo Pacific, Inc.
Guy Binoya
Work Requested: (by: Guy Binoya)
Guy reported QuickBooks unable to open
04/25/2024
04:30 pm
Kevin Hsueh
No Signature: Remote Support: Guy Binoya
W41170
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Reset CCabedo Password
04/25/2024
02:00 pm
Kevin Hsueh
No Signature: Remote Support
W41167
Service Contract
Onsite
Roberts, Fowler & Visosky
Jon Visosky
Work Requested: (by: Jon Visosky)
Deliver and stage new server, NAS, and network switch
04/24/2024
02:30 pm
Kevin Hsueh
No Signature: Project
W41165
Inhouse Patisserie Parisco
MIchael Louboutin
Work Requested: (by: MIchael Louboutin)
Yodeck Training with Michael Louboutin
04/25/2024
01:00 pm
Pam Castilla
No Signature: Failed to ask for signature.
W41162
Service Contract
Onsite
Fargo Pacific, Inc.
Feli Dela Cruz
Work Requested: (by: Feli Dela Cruz)
Troubleshoot Feli's Outlook. Troubleshoot Jun's laptop touchpad
04/23/2024
03:30 pm
Kevin Hsueh
With Customer Signature
W41161
Onsite St. Lucy's Eye Clinic
Marjorie DeBenedictis
Work Requested: (by: Marjorie DeBenedictis)
Deliver and setup SonicWALL TZ370W
04/23/2024
01:30 pm
Kevin Hsueh
With Customer Signature
W41159
Onsite Patisserie Parisco
MIchael Louboutin
Work Requested: (by: MIchael Louboutin)
Install 2 Digital Signage Screens at Yigo Location.
04/22/2024
01:30 pm
Kevin Hsueh
No Signature: Project
W41153
Service Contract
Remote
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Restore 3CX Call Flow Settings
04/18/2024
05:00 pm
Kevin Hsueh
No Signature: Remote Support
W41152
Service Contract
Onsite
Cinnabon
Chuck Williams
Work Requested: (by: Chuck Williams)
Troubleshoot Cinnabon Agana Location Network. No internet access per Chuck.
04/18/2024
04:00 pm
Kevin Hsueh
With Customer Signature
W41151
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Jay Garrido
Work Requested: (by: Jay Garrido)
Create new email account and MS Office 365 subscription for Jessica Stuebing (JStuebing@ambyth.com)
04/18/2024
11:00 am
Kevin Hsueh
No Signature: Remote Support
W41148
Onsite Guam Department of Education
Work Requested: (by: )
Troubleshoot Panel SN: 75W26-K7HBDN1290059 Panel warranty expires 9/28/2025 GDOE PO# : 20200736-00    
04/18/2024
10:00 am
Kevin Hsueh
With Customer Signature
W41145
Onsite Patisserie Parisco
MIchael Louboutin
Work Requested: (by: MIchael Louboutin)
Install 50" Samsung digital display
04/15/2024
04:45 pm
Chu Hsieh
No Signature: project
W41144
Service Contract
Onsite
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Troubleshoot Rick's VPN
04/17/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41142
Service Contract
Onsite
Patisserie Parisco
MIchael Louboutin
Work Requested: (by: MIchael Louboutin)
Deliver and install 2 Digital Signage Screens at Yigo Location.
04/16/2024
01:30 pm
Kevin Hsueh
No Signature: Project
W41141
Service Contract
Remote
Roberts, Fowler & Visosky
Jon Visosky
Work Requested: (by: Jon Visosky)
Test Timeslips Software on new RFV Server
04/16/2024
09:30 am
Kevin Hsueh
No Signature: Project
W41140
Ref/PO#20211630-00
Onsite Harry S. Truman Elementary School
Therese Babauta
Work Requested: (by: Therese Babauta )
Troubleshoot Promethean panel.
04/16/2024
09:30 am
Bryant Bagiac
With Customer Signature
W41138
Onsite Patisserie Parisco
MIchael Louboutin
Work Requested: (by: MIchael Louboutin)
Mount Digital Signage Screen at Oka Location.
04/15/2024
04:30 pm
Kevin Hsueh
No Signature: Project
W41137
Service Contract
Remote
Fargo Pacific, Inc.
Guy Binoya
Work Requested: (by: Guy Binoya)
Guy advised QuickBooks is unable to open on her workstation
04/15/2024
10:30 am
Kevin Hsueh
No Signature: Remote Support
W41136
Service Contract
Onsite
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Troubleshoot various issues
04/15/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41135
Onsite Patisserie Parisco
MIchael Louboutin
Work Requested: (by: MIchael Louboutin)
Deliver Digital Signage screen at Parisco's Oka Location. Screen SN: 0DRDHCXW801666F.
04/12/2024
05:00 pm
Bryant Bagiac
No Signature: Customer signed invoice
W41133
Service Contract
Remote
Roberts, Fowler & Visosky
Tim Roberts
Work Requested: (by: Tim Roberts)
Setup new iphone to exchange
04/11/2024
02:30 pm
Chu Hsieh
No Signature: Tim had to leave
W41129
Service Contract
Onsite
Guam Surgicenter
Colin O'Connell
Work Requested: (by: Colin O'Connell)
Terminate network cable line for Joey’s office.
04/12/2024
09:00 am
Bryant Bagiac
With Customer Signature
W41128
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Gail Manuel
Work Requested: (by: Gail Manuel)
CYMA requested to upload SFX-21 folder from CYMA Saipan Server for troubleshooting. Per Gail, issues with data.
04/11/2024
09:30 am
Kevin Hsueh
No Signature: Remote Support
W41126
Onsite Juan M. Guerrero Elementary School
Frances Cepeda
Work Requested: (by: Frances Cepeda)
Troubleshoot Promethean Panel - Firmware update may have been interrupted, reflash panel if necessary
04/11/2024
09:30 am
Bryant Bagiac
With Customer Signature
W41125
Onsite Guam Adventist Academy
Joaquina Vega
Work Requested: (by: Joaquina Vega)
Troubleshoot/Fix projector bulb. Give GAA the bulbs they purchased.
04/10/2024
02:00 pm
Bryant Bagiac
With Customer Signature
W41123
Service Contract
Onsite
Micronesian Divers Association
Joleen West
Work Requested: (by: Joleen West)
NEX Store setup/preparation for CounterPoint Migration scheduled tomorrow.
04/09/2024
02:00 pm
Kevin Hsueh
With Customer Signature
W41117
Service Contract
Remote
Roberts, Fowler & Visosky
Jon Visosky
Work Requested: (by: Jon Visosky)
Setup new Lenovo Server
04/05/2024
10:00 am
Kevin Hsueh
No Signature: Project
W41116
Service Contract
Inhouse
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Reprep Tisha’s workstation.
04/05/2024
09:34 am
Kevin Hsueh
No Signature: Workstation to be delivered and setup onsite
W41113
Service Contract
Onsite
Brooks Concepcion Law, P.C.
Lisa Brooks
Work Requested: (by: Lisa Brooks)
Troubleshoot Server and Tisha's workstation
04/04/2024
09:30 am
Kevin Hsueh
With Customer Signature
W41112
Service Contract
Onsite
Cinnabon
Chuck Williams
Work Requested: (by: Chuck Williams)
Troubleshoot GPO Location Network Issues
04/04/2024
09:00 am
Kevin Hsueh
With Customer Signature
W41108
Service Contract
Onsite
Ambyth Shipping & Trading, Inc.
Christi Taijeron
Work Requested: (by: Christi Taijeron)
Move 1 CSR workstation currently at Ambyth Corporate office to Ambyth Piti Port Office and install network printer at Piti Port Office.
04/03/2024
09:30 am
Bryant Bagiac
With Customer Signature
W41107