S
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Customer Signature | |
|---|---|---|---|---|---|
|
W41866
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create new Exchange Mailbox for Ameah Salas |
04/17/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41864
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Reset Guy's profile password |
04/16/2025 09:45 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41863
|
Service Contract Remote |
JMC Equipment Rental Larry Armamento Work Requested: (by: Larry Armamento) Reset Larry's password (JMCDM\LArmamentoJMC) |
04/16/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41860
|
Service Contract Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Create AD, Email, and MS Office 365 accounts for Jesse McCarrell-Valadez |
04/14/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Cookie Taitano |
|
W41859
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Meeting to discuss MS Office and Acrobat. Troubleshoot VPN client for Saipan workstation. |
04/14/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41858
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Reprep Lenovo M725s (Char old workstation) |
04/14/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41857
|
Project Onsite |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Deliver and install Promethean ActivPanel LX 65” (wall-mounted) on second floor. Power up Promethean ActivPanel LX 65" and connect to The Giving Tree WiFi network. |
04/11/2025 01:30 pm |
Chu Hsieh |
No Signature: project |
|
W41856
|
Onsite |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Deliver and install one Promethean ActivPanel LX 65” (wall-mounted). Wall is concrete. |
04/11/2025 01:30 pm |
Kevin Hsueh |
No Signature: customer signed acknowledgement form |
|
W41855
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Reset ArtRay Irons (AIrons) profile password. |
04/11/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support: Rikka De Leon |
|
W41852
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot printing issues |
04/11/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41851
|
Inhouse |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Conduct Promethean LX End-User Training in DSI Conference Room for The Giving Tree staff. |
04/10/2025 10:00 am |
Alahas Pereda |
No Signature: |
|
W41850
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Mount TV in Conference Room |
04/10/2025 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41847
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dentrix |
04/08/2025 03:15 pm |
Kevin Hsueh |
With Customer Signature |
|
W41846
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Jay Garrido: Setup workstation for Jerome Unpingco. Leiana Topasna: Setup workstation for Jefferson Wendell Garcia |
04/08/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41845
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Jay Garrido: Create new email and MS Office 365 accounts for Jerome Unpingco. Leiana Topasna: Create new email and MS Office 365 accounts for Jefferson Wendell Garcia. |
04/08/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41844
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Update Ajera to version 10.10.05 |
04/08/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41842
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Configure CYMA Access and Configure exchange email in Outlook client on Brittany's workstation |
04/07/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41841
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) troubleshoot Eric printing issues |
04/07/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41840
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new Active Directory profile for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41839
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new email and MS Office 365 account for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41837
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Eric's Monitor issues. No display |
04/04/2025 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41836
|
Service Contract Onsite |
Fargo Pacific, Inc. Joseph Magsino Work Requested: (by: Joseph Magsino) Transfer Primavera P6 software from old laptop to new laptop. |
04/04/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41835
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate TMcdermott@ambyth.com per Leiana's request |
04/03/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Leiana Topasna |
|
W41834
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup new Lenovo Workstation. |
04/03/2025 02:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41833
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Jeaneshia Salas email issue |
04/03/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41831
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Install Nitro PDF on Darryl Navarro and Adrienne Dayson laptops |
04/02/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41830
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Deliver and setup Front Desk workstation |
04/02/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41828
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) continue with the server backup issues |
04/01/2025 08:30 am |
Chu Hsieh |
No Signature: remote |
|
W41827
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) continue with backup troubleshooting |
03/31/2025 10:00 am |
Chu Hsieh |
No Signature: Remote Support |
|
W41825
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Conference Room Workstation |
04/01/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41823
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Gail: Terminate Deearah Torre (DTorre@ambyth.com). No backup needed. Jay: Terminate Kaela Quirante (KQuirante@ambyth.com). No backup needed. |
03/31/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41822
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: (by: Becky Quintanilla) Deliver and install new 16-Port Gigabit Switch |
03/31/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41820
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kalene unable to access CEAC website |
03/28/2025 01:50 pm |
Chu Hsieh |
No Signature: remote |
|
W41818
|
Onsite |
Guam Public Library System June Aflague Work Requested: (by: June Aflague) Conduct Promethean ActivPanel V9 End-User training. |
03/28/2025 09:00 am |
Alahas Pereda |
No Signature: |
|
W41817
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Pick up Front Desk workstation and bring back to DSI to reprep |
03/27/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41816
|
Service Contract Remote |
JMC Equipment Rental Larry Armamento Work Requested: (by: Larry Armamento) Restart QuickBooks Database Server Manager. |
03/27/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41811
|
Service Contract Onsite |
Micronesian Divers Association Matt Laguana Work Requested: (by: Matt Laguana) Setup new laptop for Matt |
03/25/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41810
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Check Gray Nissan Frontier (7238TFL) Trackimo. Trackimo unit not charging. |
03/24/2025 01:30 pm |
Kevin Hsueh |
No Signature: Warranty |
|
W41806
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create email and MS Office 365 accounts for Ardel Tumbaga |
03/21/2025 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41804
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup new user profile for Ardel Tumbaga. Setup profile on Accounting workstation. |
03/21/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Gail Manuel |
|
W41803
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Lindy's Outlook reported corruption to OST file |
03/21/2025 09:30 am |
Chu Hsieh |
No Signature: remote |
|
W41801
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create new email account for Peter Raymond |
03/20/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Jay Garrido |
|
W41800
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) recurring spam email being received on rfvstaff and rfvoffice email addresses. Remove Seth, Tim and David email addresses from distribution list. |
03/20/2025 01:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41799
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup workstation for new employee Peter Raymond. Setup new workstation in Logistics Office. Relocate barcode printer from Logistics office to Warehouse; Install barcode printer on Warehouse workstation. |
03/20/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41797
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) DM Upgrade (11.50). Troubleshoot Clare’s email. Issue: Shuts down throughout the day. Perform any MS updates on the server. |
03/19/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41796
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Terminate Daniel Torre account |
03/18/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Jay Garrido |
|
W41795
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Vanessa reported IP Phone time is off |
03/17/2025 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41792
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Deliver and setup 2 new Lenovo laptops. Install ID Badge Printer Software on HR Workstation. |
03/13/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41790
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Deliver and install trackimo units |
03/13/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41789
|
Service Contract Remote |
Fargo Pacific, Inc. Bong Guzman Work Requested: (by: Bong Guzman) Bong Guzman advised that Camp Blas Engineer (robin.l.cortez.civ@us.navy.mil) not receiving fargogu.com emails. |
03/12/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41787
|
Inhouse |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Set up two new Lenovo Laptops. |
03/12/2025 09:29 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41782
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Create new user profiles for Adrianne Dayson and Darryl Navarro |
03/11/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41778
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Troubleshoot various issues |
03/07/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41777
Ref/PO#PO00033363 |
Onsite |
Guam Public Library System Jenelle Garrido Cruz Work Requested: (by: Jenelle Garrido Cruz) Deliver and install two Promethean ActivPanel V9 65" with mobile stands to Guam Public Library System. One panel will be installed on the 1st floor and the other panel will be installed on the 2nd floor. |
03/07/2025 09:00 am |
Chu Hsieh |
No Signature: Project |
|
W41776
Ref/PO#PO00033363 |
Onsite |
Guam Public Library System Jenelle Garrido Cruz Work Requested: (by: Jenelle Garrido Cruz) Deliver and install two Promethean ActivPanel V9 65" with mobile stands to Guam Public Library System. One panel will be installed on the 1st floor and the other panel will be installed on the 2nd floor. |
03/07/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form and invoice |
|
W41775
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Chona request to remove Melet, Michael and Chona from receive backup notifications and to setup arch@traguam.com to receive the notifications instead. |
03/06/2025 10:45 am |
Chu Hsieh |
No Signature: remote |
|
W41774
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School. |
03/06/2025 02:30 pm |
Alahas Pereda |
With Customer Signature |
|
W41772
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Art Irons) Art Request: Create new account for Francesca Cagang. Gail Request: Terminate Kristine Kristoph and Annika Cruz. |
03/06/2025 08:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41771
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Naomi Manibusan) Reset FuneralDirectors@guammemorialpark.com password. |
03/05/2025 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41770
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School. |
03/05/2025 02:30 pm |
Alahas Pereda |
With Customer Signature |
|
W41769
Ref/PO#P2500257 |
Onsite |
Guam Community College Shirley August Work Requested: (by: Shirley August) Deliver and store one Promethean ActivPanel LX 65" and OPS-A in GCC Bookstore at Foundation Building 6000. installation will be done when mobile stand arrives. |
03/05/2025 02:30 pm |
Chu Hsieh |
No Signature: project |
|
W41768
Ref/PO#P2500257 |
Onsite |
Guam Community College Shirley August Work Requested: (by: Shirley August) Deliver and store one Promethean ActivPanel LX 65" and OPS-A in GCC Bookstore at Foundation Building 6000. installation will be done when mobile stand arrives. |
03/05/2025 02:30 pm |
Kevin Hsueh |
No Signature: Shirley August signed DSI invoice |
|
W41767
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Create new accounts for Ashley Santos and Jeanisha Salas |
03/05/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41766
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Sophia need to retrieve old emails (2015) from Lindy's old mailbox on the old server |
03/04/2025 02:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41765
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Deliver and install new Server HDDs |
03/04/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41764
Ref/PO#PO 20241958 |
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School. |
03/04/2025 02:30 pm |
Alahas Pereda |
With Customer Signature |
|
W41762
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new email accounts for Adrianne Dayson and Darryl Navarro. |
03/03/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41761
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Setup HeavyBid Software |
03/03/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41760
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot CSI Access |
03/03/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41758
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate Tanya Norman (TNorman@ambyth.com) and Gladys Abina (GAbina@ambyth.com) exchange accounts. |
02/28/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41756
|
Service Contract Inhouse |
JMC Equipment Rental Francine Paulino Work Requested: (by: Francine Paulino) Repurpose laptop. Francine will email the new email address that needs to be created. |
02/28/2025 02:08 pm |
Kevin Hsueh |
With Customer Signature |
|
W41754
Ref/PO#20241958 |
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Conduct Promethean End-User and ActivInspire Level 1 Training at St. Paul Christian School. |
02/28/2025 08:30 am |
Alahas Pereda |
With Customer Signature |
|
W41753
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Register new employees on biometric timeclock |
02/27/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41751
|
Service Contract Onsite |
Guam Memorial Park Jor-El Williams Work Requested: (by: Jor-El Williams) Troubleshoot Workstation |
02/27/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41747
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) rekey SSL certificate on Exchange server |
02/25/2025 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W41745
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Jon request change password for Seth Foreman account and delete the 5000+ spam emails |
02/24/2025 04:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41744
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Provision Yealink T43U IP Phone for Extension 123 |
02/24/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Colin O'Connell |
|
W41741
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Check gta dsl |
02/21/2025 10:30 am |
Chu Hsieh |
With Customer Signature |
|
W41739
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Update MS Office 365 subscription used on workstations. |
02/26/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41738
|
Service Contract Remote |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) Raquel reported https://login.unitedtranzactions.com/obp/volvo_penta is not accessible. |
02/19/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41737
|
Project Remote |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Yodeck and VirtuBox knowledge transfer, documentation creation, and minor issue fixes on the VirtuBox kiosk. |
02/03/2025 08:00 am |
Rico Littawa |
No Signature: |
|
W41734
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Finish SentinelOne EDR Deployment. Troubleshoot various issues. |
02/19/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41733
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Unable to print to xerox-× |
02/18/2025 01:30 pm |
Chu Hsieh |
No Signature: Remote |
|
W41732
Ref/PO#PO 20242050 |
Onsite |
Guam Department of Education Joel Ollet Work Requested: (by: Joel Ollet ) Conduct Promethean V9 Standard End-User Training at SIFA Learning Academy. |
02/19/2025 03:00 pm |
Alahas Pereda |
No Signature: |
|
W41730
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot workstation Dentrix issue. Troubleshoot check out counter printer issue |
02/18/2025 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41727
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Mark reported email from midpacfareast.com not being received. |
02/14/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Mark Peredo |
|
W41724
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot GSC Fax Line |
02/13/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41722
|
Project Remote |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Virtubox initial set up, way finding directory programming, account creation, and page layouts. |
01/21/2025 08:00 am |
Rico Littawa |
No Signature: |
|
W41721
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot Bong's exchange email on mobile phone. |
02/11/2025 01:45 pm |
Kevin Hsueh |
With Customer Signature |
|
W41719
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Server maintenance check. Upgrade Debtmaster. |
02/11/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41718
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Rikka De Leon) Setup accounts and workstations for Marilyn Killion (mkillion@ambyth.com) and Toby Sena (tsena@ambyth.com) |
02/10/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41717
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Reset KQuirante@ambyth.com email password and set emails to forward to jgarrido@ambyth.com |
02/07/2025 05:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41716
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Remotely help Michael on WinZip issue |
02/07/2025 02:40 pm |
Chu Hsieh |
No Signature: remote |
|
W41713
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Cas reported no audio on the Planar iHub 136 |
02/07/2025 09:30 am |
Chu Hsieh |
No Signature: project |
|
W41711
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Troubleshoot Lou's SonicWALL VPN Client |
02/07/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41710
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Troubleshoot Phantom touch on IR touch sensor and replace one LED module |
02/04/2025 01:00 pm |
Chu Hsieh |
No Signature: project |
|
W41709
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Troubleshoot user issues related to new server project |
02/06/2025 02:00 pm |
Kevin Hsueh |
No Signature: project |
|
W41708
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Install two 55" wall-mounted digital signages with Yodeck app. |
02/06/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed on W41705 |
|
W41707
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Install two 55" wall-mounted digital signages with Yodeck app. |
02/06/2025 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41706
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Install 55" wall-mounted digital signage with wayfinding software. |
02/06/2025 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41705
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Install 55" wall-mounted digital signage with wayfinding software. |
02/06/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41704
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup 3 new Macbook Pro |
02/05/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41702
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli Outlook Issues |
02/05/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41700
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Troubleshoot Infant of Prauge Planar iHUB |
02/04/2025 01:00 pm |
Kevin Hsueh |
No Signature: |
|
W41697
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup new workstation in Subic Office for Fatima Cabalar |
02/03/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41696
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email accounts for Fatima Cabalar (FCabalar@ambyth.com) and Rikka De Leon (RDeLeon@ambyth.com). |
02/03/2025 02:00 pm |
Kevin Hsueh |
No Signature: |
|
W41695
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot piee.eb.mil and fhb.com sites not accessible. |
02/03/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41693
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot various workstation issues |
01/31/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41692
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHUB 136 to eight sites |
01/06/2025 08:00 am |
Chu Hsieh |
No Signature: project |
|
W41691
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Install new network printer on workstations and laptops. |
01/30/2025 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41690
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) New Server Project |
01/29/2025 08:00 am |
Kevin Hsueh |
No Signature: |
|
W41689
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber exchange account on his iPhone |
01/30/2025 10:30 am |
Kevin Hsueh |
No Signature: Unable to load webapp |
|
W41688
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Troubleshoot Leiana macbook share drive access |
01/30/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41687
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) New Server Project |
01/28/2025 08:00 pm |
Kevin Hsueh |
No Signature: |
|
W41686
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) JMC New Server Project |
01/28/2025 08:00 am |
Kevin Hsueh |
No Signature: |
|
W41684
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Install new touch IR circuit board on Planar iHUB at Father Duenas |
01/27/2025 08:30 am |
Kevin Hsueh |
No Signature: |
|
W41681
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli's Laptop |
01/24/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41680
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Gta internet down. Enable ite bec |
01/24/2025 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W41678
Ref/PO#PO 20242050 |
Onsite |
Guam Department of Education Joel Ollet Work Requested: (by: Joel Ollet ) Deliver and install nine Promethean ActivPanel V9 86" and motorized stands to SIFA Learning Academy Charter School. |
01/23/2025 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41677
Ref/PO#PO 20242050 |
Onsite |
Guam Department of Education Joel Ollet Work Requested: (by: Joel Ollet ) Deliver and install nine Promethean ActivPanel V9 86" and motorized stands to SIFA Learning Academy Charter School. |
01/23/2025 09:00 am |
Kevin Hsueh |
No Signature: |
|
W41676
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup YRBM Share Drive on Reina, Marilou, and Zenie workstations in Subic Office. |
01/22/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41673
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) emails sent from naver.com was not received by Jon |
01/17/2025 03:15 pm |
Chu Hsieh |
No Signature: remote |
|
W41672
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Agnes request deletion of Angelina Villagomez account/email and create a new account/email funeraldirectors. |
01/17/2025 10:45 am |
Chu Hsieh |
No Signature: remote |
|
W41671
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Troubleshoot Planar iHUB 136 Touch issues at Father Duenas |
01/16/2025 12:00 pm |
Kevin Hsueh |
No Signature: |
|
W41670
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHUB 136 at Infant of Prague Catholic Nursery & Kindergarten |
01/16/2025 08:00 am |
Kevin Hsueh |
No Signature: |
|
W41669
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar IHUB 136 at Father Duenas |
01/15/2025 08:00 am |
Kevin Hsueh |
No Signature: |
|
W41668
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Need to transfer data to SSD from Dr. Caleb's machine. |
01/15/2025 09:16 am |
Kevin Hsueh |
No Signature: |
|
W41667
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar IHUB 136T Screen at St. Anthony Catholic School |
01/14/2025 08:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41666
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar IHUB 136T Screen at Santa Barbara Catholic School |
01/13/2025 10:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41664
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create email accounts for Ticia-Lynn McDermott and Nolan Cruz |
01/13/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41662
|
Service Contract Onsite |
Island Medical Staff and Billing Carolyn Mafnas Work Requested: (by: Carolyn Mafnas) Troubleshoot Dr. Silan's Office access to EMR software |
01/13/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41660
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Scanned Email sent from Kyorcera copier are not being received. |
01/10/2025 03:30 pm |
Chu Hsieh |
No Signature: Remote |
|
W41659
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHub 136T at Dominican Catholic School |
01/10/2025 08:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41658
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kevin unable to access pacer.login.uscourts.gov website. |
01/09/2025 03:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41657
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHub 136T at Academy of Our Lady |
01/09/2025 08:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41656
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHub 136T at Bishop School |
01/08/2025 08:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41655
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: (by: Rita Duenas) Installation of Planar iHub at St. Francis Catholic School |
01/06/2025 08:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form |
|
W41654
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Scan to email not working on 2 Kyocera printer |
01/08/2025 03:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41651
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new accounts for Annika Cruz |
01/07/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Lou Garcia |
|
W41650
|
Service Contract Onsite |
JMC Equipment Rental Francine Paulino Work Requested: (by: Francine Paulino) Troubleshoot server |
01/07/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41649
|
Service Contract Remote |
Guam Memorial Park Jor-El Williams Work Requested: (by: Jor-El Williams) Jor-El Reported no inbound emails being received |
01/03/2025 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41647
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Janet's Outlook Issues |
01/02/2025 04:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41645
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber's workstation |
12/30/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41643
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Check the nine Promethean AP9 86" panels at GDOE receiving warehouse. |
12/27/2024 09:24 am |
Kevin Hsueh |
No Signature: |
|
W41641
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Create new email accounts |
12/23/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Agnes Quitugua |
|
W41640
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Update Ajera to version 10.10.01 |
12/20/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W41638
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Install 17x power cord and SoundBar at St Pauls. |
12/17/2024 08:30 am |
Chu Hsieh |
No Signature: project |
|
W41637
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Deliver 4 mobile stand and install the existing 4 Promethean board to it. Deliver the assemble units to respective rooms |
12/16/2024 09:00 am |
Chu Hsieh |
No Signature: Project |
|
W41633
|
Onsite |
Guam Department of Education Paula Villaluna Work Requested: (by: Paula Villaluna) Conduct Promethean AP9 End-User Training at Finegayan Elementary School. |
12/18/2024 03:00 pm |
Alahas Pereda |
No Signature: |
|
W41631
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Upgrade 3CX Phone System to Version 20 |
12/17/2024 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41630
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Fargo Guest Wifi. Assist Arnel to install required software on his laptop. |
12/17/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41628
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Set up ThinkCentre |
12/17/2024 08:48 am |
Kevin Hsueh |
With Customer Signature |
|
W41626
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Relocate network equipment to network shelf at Logistics Office. |
12/16/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41624
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: (by: Vanessa Cruz) Install new SSD. Reprep with Windows 10 Pro. Transfer data from old HDD to new SSD |
12/12/2024 04:00 pm |
Kevin Hsueh |
No Signature: Delivered while onsite on W41626 |
|
W41623
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Server. Emails not being received. |
12/12/2024 12:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41621
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) break down promethean shipping boxes and dispose |
12/11/2024 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41620
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Installation of 17x 75" Promethean Boards at St. Paul |
12/09/2024 01:00 pm |
Chu Hsieh |
No Signature: project |
|
W41618
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Install new HDD on Server. new HDD provided by Lisa |
12/11/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41616
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Monica Oscariz Work Requested: (by: Monica Oscariz) Re-install CYMA and ensure workstation settings are in place. Workstation previously reprepped with Windows 11 Pro. |
12/10/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41615
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) MDABOATHOST crashed |
12/09/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41613
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot various issues |
12/09/2024 01:48 pm |
Kevin Hsueh |
With Customer Signature |
|
W41612
|
Remote |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) Upgrade 3CX to Version 20 |
12/09/2024 09:30 am |
Kevin Hsueh |
No Signature: 3CX Phone System Support |
|
W41611
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot network issues |
12/06/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41609
|
Service Contract Remote |
Fargo Pacific, Inc. Bong Guzman Work Requested: (by: Bong Guzman) Bong reported emails from mail.mil receiving delays. |
12/06/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41606
|
Service Contract Remote |
JMC Equipment Rental Carmen Martinez Work Requested: (by: Carmen Martinez) JMC Servers powered off due to power outage |
12/05/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41605
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) 3CX Version 20 Upgrade |
12/05/2024 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41604
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Saipan: Troubleshoot Joan's workstation Ambyth Logistics Guam: Troubleshoot Tanya's workstation. |
12/04/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41603
|
Service Contract Remote |
JMC Equipment Rental Francine Paulino Work Requested: (by: Francine Paulino) Troubleshoot Exchange Server |
12/04/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41602
|
Onsite |
Guam Department of Education Maribeth Benavente Work Requested: (by: Maribeth Benavente) Assist GDOE to tag 17 Promethean ActivPanels at St. Paul. |
12/04/2024 09:00 am |
Kevin Hsueh |
No Signature: |
|
W41601
|
Onsite |
Department of Public Health & Social Services George Barnhart Work Requested: (by: George Barnhart) Conduct AP9 Premium End-User Training at Guam WIC Program office |
12/04/2024 10:00 am |
Alahas Pereda |
No Signature: |
|
W41600
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Troubleshoot Various Issues |
12/03/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41598
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Rekey and install SSL Certificate |
12/02/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41596
|
Onsite |
Department of Public Health & Social Services George Barnhart Work Requested: (by: Andriana Quitugua) Deliver ActivPanel 9, motorized mobile stand and accessories to DHPSS-WIC. |
11/26/2024 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41595
|
Onsite |
Guam Department of Education Carmen T. Charfauros Work Requested: (by: Carmen T. Charfauros) QC, TAG, pickup and delivery of screen and motorized stand to be deliver to Finegayan Elementary school |
11/22/2024 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41594
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Agnes reported Sony Viao PC unable to open CCSI |
11/25/2024 10:15 am |
Chu Hsieh |
No Signature: remote support |
|
W41592
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot Shadowprotect backup |
11/22/2024 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41588
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: (by: Schack von Rumohr) Site Visit for Digital Signage Installation |
11/21/2024 02:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W41587
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Lindy having Word crashing when trying to search for files |
11/21/2024 10:00 am |
Chu Hsieh |
No Signature: remote support |
|
W41585
Ref/PO#PO 20242034 |
Onsite |
Guam Department of Education Evotia Perez Work Requested: (by: Evotia Perez) Pick-up two mobile stands from GDOE warehouse and deliver to PC Lujan Elementary School. Relocate two Wall-Mounted ActivPanels to the two mobile stands. |
11/21/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41584
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Service at Mr. Webber's Residence: Troubleshoot Internet Issues |
11/20/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41583
|
Service Contract Remote |
Fargo Pacific, Inc. Lea Quiroz Work Requested: (by: Lea Quiroz) Setup Lea Quiroz (Lea@fargogu.com) on her new mobile phone. |
11/19/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41582
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Saipan Remote Support: Work with Pete from CYMA to check ASM-21 batch issues |
11/19/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41581
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) QC two Promethean Mobile Stands, one ActivPanel V9 75" , and one Motorized Stand. |
11/19/2024 10:00 am |
Kevin Hsueh |
No Signature: |
|
W41580
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Troubleshoot Leiana's Macbook printing issues |
11/18/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41578
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Re-key and install new SSL Certificate |
11/15/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41576
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Olivia Ramos MS Office 365 (Subic Office) |
11/14/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41575
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Troubleshoot Arcserve Shadowprotect known failure issue |
11/13/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41574
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Reset Nida's user profile password. Perform maintenance on Arcserve Shadowprotect. |
11/13/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41573
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Per Gail, check backup and restore file that was deleted/no longer present on BIDS share drive |
11/13/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41570
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) ShadowProtect reported backup failure |
11/13/2024 02:00 pm |
Chu Hsieh |
No Signature: remote support |
|
W41569
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Christi: Meet with SecureSafe on their alarm panel network connection. Gail: Export ASM-21 CYMA File and upload to CYMA Support for troubleshooting. |
11/12/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41566
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot NVR |
11/11/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41565
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup workstation for Daniel Torre |
11/11/2024 09:07 am |
Kevin Hsueh |
With Customer Signature |
|
W41564
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Backup CDivis@ambyth.com mailbox. Terminate CDivis@ambyth.com after backup of mailbox |
11/08/2024 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41563
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Troubleshoot Rodney's QuickBooks |
11/08/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41562
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Server Project |
11/06/2024 01:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41561
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create new email and MS Office 365 account for Daniel Torre |
11/07/2024 11:00 am |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W41560
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot various issues |
11/07/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41559
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Old Server beeping |
11/06/2024 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W41558
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Fanny Paguio Work Requested: (by: Fanny Paguio) Accounting Department: Setup Sherri on Liz’s Desk. |
11/06/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41556
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Per Lisa Brooks: Add yahoo.com and ymail.com to SonicWALL Hosted Email Security allowed list. |
11/04/2024 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41555
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Mitch Thompson Work Requested: (by: Mitch Thompson) Remote Support: Work with Mitch to complete Zurich Insurance Group Questionnaire |
11/04/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support: Mitch Thompson |
|
W41554
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: (by: Elisa Loyola) setup automatic backup of Lisa's PC to external HDD |
11/01/2024 10:00 am |
Chu Hsieh |
No Signature: Project |
|
W41549
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup Lenovo Workstation for Nida |
10/31/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41548
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: (by: Elisa Loyola) Setup new pc for Lisa |
10/30/2024 10:00 am |
Chu Hsieh |
No Signature: Project |
|
W41544
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Rekey ssl certificate |
10/29/2024 04:30 pm |
Chu Hsieh |
No Signature: Remote |
|
W41542
|
Onsite |
Finance Integrated Solutions John Santos Work Requested: (by: John Santos) Hosted 3CX Service: Troubleshoot John's 3CX App registration issue. |
10/29/2024 10:30 am |
Kevin Hsueh |
No Signature: Unable to load DSI WebApp while at customer's site |
|
W41541
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Gta internet issues |
10/28/2024 04:00 pm |
Chu Hsieh |
With Customer Signature |
|
W41539
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email and MS 365 Account for Deearah Torre |
10/25/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Hosted Exchange |
|
W41538
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Troubleshoot QuickBooks |
10/25/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41537
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Reset Rick Meno (RMeno) user profile password |
10/25/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W41535
|
Onsite |
M.U. Lujan Elementary School Michael Meno Work Requested: (by: Michael Meno ) Install new Promethean Main Board |
10/24/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41532
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Jay unable to setup his MS Exchange account on his new mobile phone. |
10/22/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41530
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot Joephet's 3CX Extension/IP Phone |
10/21/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41529
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup new Macbook for Tony |
10/21/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41528
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Setup ITE BEC to sonicwall |
10/17/2024 02:00 pm |
Chu Hsieh |
With Customer Signature |
|
W41527
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) No internet service. GTA blade server down |
10/17/2024 10:45 am |
Chu Hsieh |
With Customer Signature |
|
W41525
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Corey Laptop network issues |
10/17/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41524
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Rekey SSL certificate for Exchange Server. |
10/16/2024 02:15 pm |
Chu Hsieh |
No Signature: remote support |
|
W41523
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup new Macbook for Leiana |
10/16/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41522
|
Service Contract Inhouse |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Set-Up NUCBOX |
10/15/2024 03:39 pm |
Kevin Hsueh |
With Customer Signature |
|
W41520
|
Onsite |
Bayview Church Jeffrey Pinaula Work Requested: (by: Jeffrey Pinaula) Deliver 43" Floor Standing Kiosk |
10/15/2024 01:20 pm |
Chu Hsieh |
No Signature: project |
|
W41517
|
Onsite |
Bayview Church Jeffrey Pinaula Work Requested: (by: Jeffrey Pinaula) Deliver 43" Floor Standing Kiosk |
10/15/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41516
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) troubleshoot workstation |
10/15/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41515
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Update Debtmaster to version 11.46 on Server and Workstations. |
10/15/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41512
|
Service Contract Inhouse |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Reprep Corey's old laptop (Lenovo T580) |
10/10/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41511
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup VPN Access on Jay Garrido laptop |
10/10/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41508
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup Josh Dandan Macbook with SonicWALL VPN Client. Setup Monica laptop for remote access. |
10/08/2024 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41507
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Sureta San Nicolas Work Requested: (by: Sureta San Nicolas) Troubleshoot Suretas extension 102 |
10/07/2024 03:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41505
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) update website to remove Seth and Andrea |
10/07/2024 10:30 am |
Chu Hsieh |
No Signature: remote |
|
W41504
|
Service Contract Remote |
Guam Memorial Park Timothy Leon Guerrero Work Requested: (by: Timothy Leon Guerrero) Reset Tim Leon Guerrero user profile password. |
10/07/2024 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41503
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email and MS Office 365 subscription for Haisha Rodriguez |
10/04/2024 11:00 am |
Kevin Hsueh |
No Signature: Hosted Exchange Service |
|
W41502
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup user account and workstation for Haisha Rodriguez |
10/04/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41501
|
Service Contract Remote |
JMC Equipment Rental Francine Paulino Work Requested: (by: Francine Paulino) Troubleshoot email server mail flow |
10/04/2024 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41499
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Deliver and setup Digital Signage Media Player |
10/07/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41498
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup BIDS share drive access for Josh Dandan in Saipan |
10/02/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Josh Dandan |
|
W41497
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Install required QuickBooks update on JonhRey laptop |
10/02/2024 08:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41496
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Show Colin how to export VM to OVF file |
10/01/2024 03:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41495
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Troubleshoot copier room telephone jack |
10/01/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41493
|
Service Contract Inhouse |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Reprep GMKtec NucBox M3. System has several BSOD errors. System need to be stable as it will host the MDA Boat Software |
09/30/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41491
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Deliver and setup Lenovo Workstation |
10/04/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41490
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Check access to https://abaretirement.com/plan-admin-resources/form-5500-filing-information/. Vanessa reported blocked message. |
09/30/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41489
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) No email and internet access |
09/30/2024 07:45 am |
Chu Hsieh |
No Signature: Remote support |
|
W41488
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Eric James' exchange account on his mobile phone |
09/30/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41487
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Michael unable to open Outlook |
09/27/2024 03:00 pm |
Chu Hsieh |
No Signature: remote support |
|
W41484
Ref/PO#PR240813 |
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Conduct Promethean V9 Premium End-User Training at UOG. |
10/25/2024 10:00 am |
Alahas Pereda |
No Signature: |
|
W41483
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) install QuickBooks 2023 on new laptop |
09/26/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41482
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Work with GTA to get VDSL back up on SonicWall |
09/25/2024 01:50 pm |
Chu Hsieh |
No Signature: remote |
|
W41481
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Windows File Explorer keeps crashing on Joh's PC |
09/24/2024 04:00 pm |
Chu Hsieh |
No Signature: remote support |
|
W41479
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Various Issues. |
09/25/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41477
Ref/PO#PO 20241167 |
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Conduct Promethean LX End-User Training at St. John's School. |
09/25/2024 03:45 pm |
Alahas Pereda |
No Signature: |
|
W41475
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Lori's workstation |
09/24/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41474
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gregory David Work Requested: (by: Gregory David) Assist Mr. David with VPN and share drive access |
09/23/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support: Mr. David |
|
W41473
Ref/PO#PO 20241167 |
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Conduct Promethean V9 End-User Training. |
09/23/2024 03:45 pm |
Alahas Pereda |
No Signature: |
|
W41472
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot VM WIN2K12_WEBSRV. Per Colin, unable to boot VM |
09/23/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Colin |
|
W41471
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade Debtmaster on server and workstations |
09/23/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41470
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Deliver and install 2 Promethean ActiV Panel 9 |
09/20/2024 08:30 am |
Chu Hsieh |
No Signature: project |
|
W41469
Ref/PO#240813 |
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Deliver and install 2 Promethean Active Panel 9 Premium. |
09/20/2024 08:00 am |
Kevin Hsueh |
No Signature: Customer signed invoice and acknowledgment form |
|
W41468
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Deliver and setup Mr. Webber's new Lenovo X1 Carbon. Transfer data from workstation to Lenovo X1 Carbon. |
09/19/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41466
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot ICC Exam Room 2 network connection |
09/19/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41465
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Rodney's QuickBooks issue. Troubleshoot Roland's email issues. Check various other issues. |
09/18/2024 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41463
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Clean up Promethean Cardboard and Packaging Material. |
09/16/2024 08:30 am |
Kevin Hsueh |
No Signature: |
|
W41462
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Troubleshoot Steph@mdaguam.com. Unable to receive emails |
09/17/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41460
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: (by: Jiao Jiao Zhu) Setup new external HDD for Server Daily Backup |
09/16/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41459
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Setup GTA BEC Modem |
09/13/2024 02:25 pm |
Kevin Hsueh |
With Customer Signature |
|
W41458
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Pickup 20x 75" Promethean boards and deliver to St John School |
09/09/2024 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41457
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Exchange Server. Corey reported unable to send/receive emails |
09/12/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Corey Paulino |
|
W41456
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) Install 6 Promethean Panels (Wall Mounts) |
09/12/2024 08:30 am |
Kevin Hsueh |
No Signature: |
|
W41454
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Meeting with Ambyth, FBI, and Federal Partners regarding cyber security |
09/11/2024 10:30 am |
Kevin Hsueh |
No Signature: |
|
W41453
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: (by: Neil Rochelle) QC of 20 Promethean Panels at GDOE. Delivery of 20 Promethean Panels, 10 Mobile stands to St. John's |
09/09/2024 08:30 am |
Kevin Hsueh |
No Signature: |
|
W41450
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Reprep Elsie's Dell Workstation |
09/06/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41449
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Install and activate Sonicwall Hosted Email Security Licenses |
09/05/2024 10:00 am |
Chu Hsieh |
No Signature: remote |
|
W41448
Ref/PO#PO 20241150 |
Onsite |
Guam Department of Education Evotia Perez Work Requested: (by: Evotia Perez) Conduct AP9 End-User Training at Marcial A. Sablan Elementary School. |
09/05/2024 02:00 pm |
Alahas Pereda |
No Signature: |
|
W41446
|
Service Contract Inhouse |
JMC Equipment Rental Cookie Work Requested: (by: Cookie ) Reprep Jermae Dy workstation |
09/04/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41445
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: (by: Mary Rhodes) Software Training - Digital Signage |
09/04/2024 10:00 am |
Pam Castilla |
With Customer Signature |
|
W41444
|
Onsite |
Guam Department of Education Evotia Perez Work Requested: (by: Evotia Perez) Conduct AP9 End-User Training at CHamoru Studies Division Office at GDOE Central Building Office. |
09/04/2024 11:00 am |
Alahas Pereda |
No Signature: |
|
W41443
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Convert Marlon's network line from data to voice use |
09/03/2024 04:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41442
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot IP Phone |
09/03/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41440
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Access Point |
09/03/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41439
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot network |
09/03/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41438
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Export and upload historical emails for Lori and Elsie |
08/30/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41436
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup new user on Maria's desk |
08/22/2024 03:30 pm |
Chu Hsieh |
With Customer Signature |
|
W41434
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Create new user and setup PC |
08/29/2024 10:00 am |
Chu Hsieh |
No Signature: remote support |
|
W41433
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Work with Dentrix Support to setup Dentrix Software. |
08/29/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41431
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Troubleshoot Leiana's access to Sales share drive |
08/28/2024 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41428
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Andrew Miller Work Requested: (by: Andrew Miller) Troubleshoot Mr. Miller's VPN and Share Drive Access |
08/27/2024 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Andrew Miller |
|
W41427
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) David needs to find old emails |
08/27/2024 11:30 am |
Chu Hsieh |
With Customer Signature |
|
W41425
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Pick up Promethean Panel 75" and Mobile Stand from GDOE Warehouse. Deliver and install at Marcial Sablan School. |
08/27/2024 08:30 am |
Kevin Hsueh |
No Signature: GDOE Signed Invoice and Acknowledgement Form |
|
W41424
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: (by: Elisa Loyola) No Ka Oi Project |
08/20/2024 02:00 pm |
Chu Hsieh |
No Signature: project |
|
W41423
Ref/PO#20241150-00 |
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) QC 2 Promethean Panels. 1 Promethean Panel will install at GDOE Central Office (8/26) and 1 Promethean Panel will install at Marcial Sablan (8/27). |
08/26/2024 02:00 pm |
Kevin Hsueh |
No Signature: GDOE signed DSI acknowledgement form |
|
W41421
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Fanny workstation. Unable to boot. |
08/26/2024 09:44 am |
Kevin Hsueh |
With Customer Signature |
|
W41418
|
Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Terminate Peter Pocaigue Email account. Per Jay, no backup needed |
08/23/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41415
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade Debtmaster to 11.44 |
08/22/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41414
|
Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Backup Elizabeth Andon (EAndon@ambyth.com) mailbox and terminate account after mailbox backup is completed. |
09/04/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41413
|
Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Terminate: Katelyn Ramirez (kramirez@ambyth.com), D'Shay Mendiola (dmendiola@ambyth.com), Jaelanie Dela Cruz (jdelacruz@ambyth.com) |
08/21/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41412
|
Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create email account for Frank Aldea |
08/20/2024 02:00 pm |
Kevin Hsueh |
No Signature: Hosted Email Creation |
|
W41408
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Troubleshoot various issues |
08/15/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41407
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) reset password for Agnes |
08/15/2024 01:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41405
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) Install QuickBooks V24 Update |
08/14/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41401
|
Remote |
Calvo's Select Care Edward G. Calvo Work Requested: (by: Edward G. Calvo) Generate 3CX Phone System Trial License. Install and setup 3CX Phone System (Demo) on Calvo's Select Care test VM Server. |
08/13/2024 10:00 am |
Kevin Hsueh |
No Signature: Presale Task |
|
W41400
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Set Tim's Outlook to use Cache Mode |
08/12/2024 04:45 pm |
Chu Hsieh |
No Signature: remote support |
|
W41399
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot various issues |
08/12/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41397
|
Service Contract Remote |
JMC Equipment Rental Cookie Work Requested: (by: Cookie ) Setup Adobe Acrobat on Rose's workstation |
08/09/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41396
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup VPN and Ajera access for Tish |
08/09/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41393
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) KCruz Outlook reported corruption |
08/08/2024 09:30 am |
Chu Hsieh |
No Signature: remote support |
|
W41392
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Troubleshoot Tim's printers |
08/08/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41389
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) reset MRuth's password |
08/06/2024 02:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41387
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Setup Front Desk and Dr. Caleb's workstation. Troubleshoot CCTV. Register new employee on biometric timeclock. |
08/06/2024 09:30 am |
Kevin Hsueh |
No Signature: Unable to load WebApp at customer's site. |
|
W41386
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Setup computer for Carmen. |
08/05/2024 02:19 pm |
Kevin Hsueh |
With Customer Signature |
|
W41385
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: (by: Gary Cruz) Inspect Qty 10 Promethean Mobile Stands at GDOE warehouse. |
08/05/2024 02:00 pm |
Kevin Hsueh |
No Signature: Acknowledgement form signed by GDOE (Gary Cruz) |
|
W41382
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create email account for Colton San Nicolas (CSannicolas@ambyth.com) |
08/02/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41381
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Meeting/Troubleshooting IT&E Internet with IT&E Team at Mr. Webber's Residence. |
08/01/2024 03:30 pm |
Kevin Hsueh |
No Signature: Unable to load WebApp while onsite |
|
W41380
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Per Jay Garrido: Terminate Joseph Kaylor Sarmiento (JSarmiento@ambyth.com) |
07/31/2024 08:00 am |
Kevin Hsueh |
No Signature: |
|
W41378
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot various issues. |
07/31/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41377
|
Remote |
Micronesia Benefits Administrators Ed Arriola Work Requested: (by: Ed Arriola) Setup Mary's (mary@micronesia-benefits.com) email on her laptop. |
07/31/2024 11:00 am |
Kevin Hsueh |
No Signature: |
|
W41373
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Dave's montitor issue |
07/29/2024 03:27 pm |
Kevin Hsueh |
With Customer Signature |
|
W41372
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Email Issues |
07/26/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41371
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Per Mr. Webber's request: Create new email account Dan@mdaguam.com |
07/26/2024 12:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Mr. Webber |
|
W41368
Ref/PO#PO0000108 |
Onsite |
Guam Behavioral Health and Wellness Center Chelbie Certeza Work Requested: (by: Chelbie Certeza) Conduct Promethean AP9 Premium End-User Training. |
07/24/2024 03:00 pm |
Alahas Pereda |
No Signature: |
|
W41364
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Chloe's pc running slow and stuck in importing her old email to Hosted Exchange |
07/23/2024 02:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41362
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Network Issues at Mr. Webber's Residence. |
07/19/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41361
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: (by: Leann Abonales) Install 55" digital signage display |
07/18/2024 02:00 pm |
Chu Hsieh |
No Signature: Project |
|
W41360
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Check Server Warnings |
07/26/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41359
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: (by: Leann Abonales) Yodeck Setup. |
07/18/2024 03:00 pm |
Pam Castilla |
No Signature: Had Leann sign invoice . |
|
W41358
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: (by: Leann Abonales) Deliver and install Digital Signage |
07/18/2024 02:00 pm |
Kevin Hsueh |
No Signature: Customer signed invoice |
|
W41356
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Install new UPS batteries on APC UPS (Batteries provided by Lisa). Update Server RAID controller Firmware. |
07/17/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41354
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Complete PCI Compliance |
07/17/2024 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W41353
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot various issues |
07/16/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41352
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Troubleshoot DHCP Server. Some workstations unable to obtain IP Address |
07/15/2024 01:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W41350
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Rekey and install new SSL Certificate |
07/15/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41349
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) turn off cache mode in Outlook for Tim, Lindy, KCruz, Monica |
07/12/2024 04:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41347
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) continue with the migration of existing PC to new domain network |
07/11/2024 02:00 pm |
Chu Hsieh |
No Signature: project |
|
W41344
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: (by: Leann Abonales) End-User Training of Yodeck |
07/12/2024 03:30 pm |
Pam Castilla |
No Signature: No signature |
|
W41341
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Broken keyboard. |
07/11/2024 01:59 pm |
Kevin Hsueh |
With Customer Signature |
|
W41340
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Server Project |
07/11/2024 02:00 pm |
Kevin Hsueh |
No Signature: |
|
W41339
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot Kelly and Susan network connection |
07/11/2024 01:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41338
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) New Server Project |
07/10/2024 01:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41337
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Work with Pete (CYMA) to troubleshoot AMB2 company file |
07/11/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41335
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Tim Robert's workstation File Explorer crashing |
07/10/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41334
|
Inhouse |
Micronesia Benefits Administrators Ed Arriola Work Requested: (by: Ed Arriola) Troubleshoot MS Office 365 issues and Hosted Exchange Issues |
07/10/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41333
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) continue with server migration |
07/10/2024 10:00 am |
Chu Hsieh |
No Signature: project |
|
W41332
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Lindy's Outlook is corrupted |
07/10/2024 09:30 am |
Chu Hsieh |
No Signature: remote |
|
W41331
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Server migration |
07/09/2024 09:00 am |
Chu Hsieh |
No Signature: project |
|
W41330
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Installation and migration of new servers |
07/08/2024 09:30 am |
Chu Hsieh |
No Signature: project |
|
W41329
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kcruz n Maquino outlook corrupted |
07/09/2024 11:00 am |
Chu Hsieh |
With Customer Signature |
|
W41327
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) New Server Project |
07/09/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41325
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Unable to access multi user mode in quickbooks |
07/08/2024 04:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41320
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) New Server Project |
07/08/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41319
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Troubleshoot MMakio outlook notes. |
07/05/2024 10:00 am |
Kevin Hsueh |
No Signature: WebApp not loading while at customer's site |
|
W41318
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Warehouse Office Xerox Printing and Scanning issues |
07/03/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41317
|
Onsite |
Guam Behavioral Health and Wellness Center Kelsie Mafnas Work Requested: (by: Kelsie Mafnas) Deliver and install Promethean ActivPanel 65" Mobile Stand at DYA |
07/02/2024 01:30 pm |
Chu Hsieh |
No Signature: project |
|
W41316
|
Onsite |
Guam Behavioral Health and Wellness Center Kelsie Mafnas Work Requested: (by: Kelsie Mafnas) Deliver and install Promethean ActivPanel 65" Mobile Stand at DYA |
07/02/2024 01:30 pm |
Kevin Hsueh |
No Signature: Customer signed DSI Acknowledgement Form and Invoice |
|
W41313
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Install QuickBooks 2024. Setup HP Printer for Mark. |
07/01/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41312
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Setup modems and network equipment on back wall of Warehouse Office |
07/01/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41311
|
Remote |
Micronesia Benefits Administrators Ed Arriola Work Requested: (by: Ed Arriola) New Hosted Exchange Setup: Update DNS and MX Records to point to new Hosted Exchange |
06/28/2024 05:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W41307
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot WiFi |
06/27/2024 08:57 am |
Kevin Hsueh |
With Customer Signature |
|
W41305
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Outlook not downloading |
06/26/2024 01:15 pm |
Chu Hsieh |
With Customer Signature |
|
W41303
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Reset user profile passwords |
06/24/2024 10:30 am |
Kevin Hsueh |
No Signature: Remote Support: Linda Santos |
|
W41302
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Troubleshoot email issues |
06/24/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41300
|
Onsite |
Ina Wellness Collective Livia Marati Work Requested: (by: Livia Marati) Pickup Loaner Digital Signage from Nikko Hotel. |
06/22/2024 05:30 pm |
Kevin Hsueh |
No Signature: |
|
W41299
|
Onsite |
Ina Wellness Collective Livia Marati Work Requested: (by: Livia Marati) Deliver Loaner Digital Signage to Nikko Hotel. |
06/21/2024 02:00 pm |
Kevin Hsueh |
No Signature: |
|
W41296
|
Onsite |
Guam Solid Waste Authority Camaryn Aguon Work Requested: (by: Camaryn Aguon) Training for the Time and Attendance Software |
06/24/2024 02:00 pm |
Pam Castilla |
With Customer Signature |
|
W41295
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Setup and configure ARCServe Image Manager. Configure external HDD for backup replication. |
06/20/2024 10:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41292
|
Onsite |
Guam Solid Waste Authority Camaryn Aguon Work Requested: (by: Camaryn Aguon) Deliver and physically install Biometric Timeclock. |
06/20/2024 09:30 am |
Kevin Hsueh |
No Signature: Camaryn Aguon signed DSI invoice |
|
W41290
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot various issues |
06/19/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41288
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Various issues |
06/18/2024 01:30 pm |
Chu Hsieh |
With Customer Signature |
|
W41285
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot NVR. Register new employee on time clock |
06/18/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41282
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Acer Laptop |
06/17/2024 10:38 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41281
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Troubleshoot Wes' Workstation |
06/17/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41280
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create new email account for Jobe Guzman |
06/17/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support: Jay Garrido |
|
W41279
|
Onsite |
No Ka Oi Duce Romias Work Requested: (by: Duce Romias) Clone 2 pc hdd to ssd. Install office365 and SentinelOne. Prep pcs for migration to new server network. |
06/14/2024 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W41276
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Setup new Lenovo ThinkStation P3 Ultra. Delivery and setup onsite at TRMA |
06/13/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41274
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Troubleshoot Kevin Fowler's Printing Issues |
06/12/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Sophia Sanchez |
|
W41273
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: (by: Chuck Williams) Troubleshoot CC Machine at Cinnabon GPO |
06/12/2024 01:41 pm |
Kevin Hsueh |
With Customer Signature |
|
W41272
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Troubleshoot Seth's printer issues and Nicole's Outlook issues. |
06/12/2024 09:39 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41269
|
Service Contract Onsite |
JMC Equipment Rental Cookie Work Requested: (by: Cookie ) Deliver and setup 2 Lenovo Legion Laptops (Corey and Mark) |
06/11/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41266
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Xerox scanners cannot scan to email. |
06/10/2024 10:00 am |
Chu Hsieh |
No Signature: remote support |
|
W41265
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Jon unable to access his ThunderBolt External Drive |
06/04/2024 02:00 pm |
Chu Hsieh |
No Signature: remote support |
|
W41264
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Setup and configure NAS |
06/10/2024 10:30 am |
Kevin Hsueh |
No Signature: Project |
|
W41263
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot Jay's Laptop |
06/10/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41262
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Jay reported John Ken workstation time is off |
06/07/2024 02:15 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41261
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Deliver and setup new SonicWALL TZ370 |
06/07/2024 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41256
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Setup and install new SSD in Lenovo Workstation |
06/03/2024 04:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41252
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Setup new Docomo Fiber Internet Circuit on SonicWALL at Ambyth Logistics Office |
06/03/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41250
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Setup 1 new workstation for Wes |
05/31/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41249
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Per Jay Garrido Email Request: Terminate OMarcos@ambyth.com on 5/31/2024. No mailbox backup needed. |
05/31/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41247
|
Service Contract Onsite |
Guam Memorial Park Timothy Leon Guerrero Work Requested: (by: Timothy Leon Guerrero) Issues scanning from copier, can't access guammemorialpark.com, web.whatsapp.com |
05/31/2024 10:00 am |
Chu Hsieh |
With Customer Signature |
|
W41245
|
Onsite |
Tri Executive Realty Ron Ramos Work Requested: (by: Ron Ramos ) Secondary Training, requested by Ron. |
05/29/2024 10:00 am |
Pam Castilla |
With Customer Signature |
|
W41244
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Troubleshoot/Check JMC Server |
05/28/2024 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41243
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Per Chona's Request: Reset Staff account password |
05/28/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W41238
|
Service Contract Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Add Levi and Jeremae to info@mcpgroupgu.com |
05/23/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41236
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Setup new SonicWALL TZ370 |
05/23/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41234
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Conduct Promethean LX End-User Training at St. John's School. |
05/22/2024 03:30 pm |
Alahas Pereda |
No Signature: |
|
W41233
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Work with Lenovo Support to run and export OneCLI logs for HDD2 warning on Brooks Server. Lenovo Case# 3000360816 |
05/21/2024 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Lenovo Case# 3000360816 |
|
W41232
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) New Server Project |
05/21/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41228
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Setup 2 new Lenovo Laptops for Corey and Mark |
05/20/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41227
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli's Email Issues. |
05/20/2024 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41225
|
Onsite |
Ignacio, Valene Valene Ignacio Work Requested: (by: Valene Ignacio) Pickup Promethean Loaner Panel |
05/17/2024 09:00 am |
Kevin Hsueh |
No Signature: |
|
W41223
|
Onsite |
Juan M. Guerrero Elementary School Valene Ignacio Work Requested: (by: Valene Ignacio) Install new AP7U-02 Mainboard. Promethean case# 01340672 |
05/17/2024 08:38 am |
Kevin Hsueh |
With Customer Signature |
|
W41221
|
Onsite |
Harry S. Truman Elementary School Josella Diaz Work Requested: (by: Josella Diaz) Warranty work: install new AP7U-02 Mainboard. Promethean Warranty Case# 01340396 |
05/16/2024 02:00 pm |
Kevin Hsueh |
No Signature: No on onsite to sign: Teacher left the school |
|
W41220
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot 3CX Client on Front Desk Workstation. Install MS Office on Jophet's laptop |
05/16/2024 10:30 am |
Kevin Hsueh |
No Signature: Webapp did not load at customer site |
|
W41219
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot QuickBooks |
05/16/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41217
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: (by: Chuck Williams) Troubleshoot network issues |
05/16/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41216
|
Onsite |
Tri Executive Realty Ron Ramos Work Requested: (by: Ron Ramos ) Conduct Yodeck End-User training. |
05/15/2024 02:00 pm |
Pam Castilla |
With Customer Signature |
|
W41214
|
Onsite |
Tri Executive Realty Ron Ramos Work Requested: (by: Ron Ramos ) Deliver and install 65 inch digital signage |
05/15/2024 02:00 pm |
Kevin Hsueh |
No Signature: |
|
W41213
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Workstation |
05/15/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41209
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Updgrade Debtmaster on server and workstations |
05/13/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41206
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Various issues |
05/10/2024 10:00 am |
Chu Hsieh |
With Customer Signature |
|
W41202
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dr. Caleb's workstation |
05/09/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41195
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Deliver and Install new server PSU received from Lenovo (Lenovo RMA Part) |
05/08/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41194
|
Inhouse |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Server Project |
05/08/2024 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41192
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Create new email account: SeafixSupport@ambyth.com |
05/07/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Jacob Tareyama |
|
W41191
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Remote Support with Subic Office: Setup Seafix and Subic network share drive access for Arnel Paguio and Reina Panalagao. |
05/07/2024 10:00 am |
Kevin Hsueh |
No Signature: Remote Support: Subic Office |
|
W41190
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot KQuirante Workstation Issues |
05/06/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41189
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email account for Reina Panalagao |
05/06/2024 10:30 am |
Kevin Hsueh |
No Signature: Remote Support: Lou Garcia new email creation |
|
W41188
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: (by: Mark Ruth) Troubleshoot VPN issues |
05/06/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41187
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Troubleshoot network issues. |
05/06/2024 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41185
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Install Qty1 Promethean ActivPanel LX 86" on wall mount. SN: LX864NC50KL1060141. Install Qty 3 Promethean ActivPanel LX 86" on Promethean Mobile Stands. SN: LX864NC50KL1060142, LX864NC50KL1060143, LX864NC50KL1060144. |
05/02/2024 08:30 am |
Kevin Hsueh |
No Signature: Tom from St. Johns signed off on acknowledgement form. |
|
W41184
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Install Promethean ActivPanel LX 65" on Promethean Mobile Stand. SN: LX654N938KB1410290 |
05/02/2024 08:26 am |
Kevin Hsueh |
No Signature: Tom from St. Johns signed off on acknowledgement form. |
|
W41183
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Create new email account for Arnel Paguio |
05/01/2024 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Lou Garcia |
|
W41182
|
Inhouse |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Yodeck Training for PariSco Staff, per Michael L. |
05/01/2024 02:00 pm |
Pam Castilla |
With Customer Signature |
|
W41180
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup new email account and user profile for Joseph Kaylor Sarmiento. |
05/01/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41179
|
Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Server migration |
04/25/2024 09:00 am |
Chu Hsieh |
With Customer Signature |
|
W41178
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Check Lindy's Network port. Check ports 1 and 2. |
04/30/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41175
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Jamie Pangelinan's SonicWALL VPN connection issue. |
04/29/2024 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Jamie Pangelinan |
|
W41173
|
Onsite |
Harry S. Truman Elementary School Josella Diaz Work Requested: (by: Josella Diaz) Troubleshoot Promethean Panel in Room 1. Reflash firmware may be needed. |
04/29/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41172
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Server Migration Project |
04/26/2024 08:30 am |
Kevin Hsueh |
No Signature: Project |
|
W41171
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Guy reported QuickBooks unable to open |
04/25/2024 04:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Guy Binoya |
|
W41170
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Reset CCabedo Password |
04/25/2024 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41167
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Deliver and stage new server, NAS, and network switch |
04/24/2024 02:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41165
|
Inhouse |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Yodeck Training with Michael Louboutin |
04/25/2024 01:00 pm |
Pam Castilla |
No Signature: Failed to ask for signature. |
|
W41162
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Troubleshoot Feli's Outlook. Troubleshoot Jun's laptop touchpad |
04/23/2024 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41161
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: (by: Marjorie DeBenedictis) Deliver and setup SonicWALL TZ370W |
04/23/2024 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41159
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Install 2 Digital Signage Screens at Yigo Location. |
04/22/2024 01:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41153
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Restore 3CX Call Flow Settings |
04/18/2024 05:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41152
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: (by: Chuck Williams) Troubleshoot Cinnabon Agana Location Network. No internet access per Chuck. |
04/18/2024 04:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41151
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create new email account and MS Office 365 subscription for Jessica Stuebing (JStuebing@ambyth.com) |
04/18/2024 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41148
|
Onsite |
Guam Department of Education
Work Requested: (by: ) Troubleshoot Panel SN: 75W26-K7HBDN1290059 Panel warranty expires 9/28/2025 GDOE PO# : 20200736-00 |
04/18/2024 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41145
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Install 50" Samsung digital display |
04/15/2024 04:45 pm |
Chu Hsieh |
No Signature: project |
|
W41144
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Rick's VPN |
04/17/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41142
|
Service Contract Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Deliver and install 2 Digital Signage Screens at Yigo Location. |
04/16/2024 01:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41141
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Test Timeslips Software on new RFV Server |
04/16/2024 09:30 am |
Kevin Hsueh |
No Signature: Project |
|
W41140
Ref/PO#20211630-00 |
Onsite |
Harry S. Truman Elementary School Therese Babauta Work Requested: (by: Therese Babauta ) Troubleshoot Promethean panel. |
04/16/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W41138
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Mount Digital Signage Screen at Oka Location. |
04/15/2024 04:30 pm |
Kevin Hsueh |
No Signature: Project |
|
W41137
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Guy advised QuickBooks is unable to open on her workstation |
04/15/2024 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41136
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Troubleshoot various issues |
04/15/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41135
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: (by: MIchael Louboutin) Deliver Digital Signage screen at Parisco's Oka Location. Screen SN: 0DRDHCXW801666F. |
04/12/2024 05:00 pm |
Bryant Bagiac |
No Signature: Customer signed invoice |
|
W41133
|
Service Contract Remote |
Roberts, Fowler & Visosky Tim Roberts Work Requested: (by: Tim Roberts) Setup new iphone to exchange |
04/11/2024 02:30 pm |
Chu Hsieh |
No Signature: Tim had to leave |
|
W41129
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Terminate network cable line for Joey’s office. |
04/12/2024 09:00 am |
Bryant Bagiac |
With Customer Signature |
|
W41128
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) CYMA requested to upload SFX-21 folder from CYMA Saipan Server for troubleshooting. Per Gail, issues with data. |
04/11/2024 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41126
|
Onsite |
Juan M. Guerrero Elementary School Frances Cepeda Work Requested: (by: Frances Cepeda) Troubleshoot Promethean Panel - Firmware update may have been interrupted, reflash panel if necessary |
04/11/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W41125
|
Onsite |
Guam Adventist Academy Joaquina Vega Work Requested: (by: Joaquina Vega) Troubleshoot/Fix projector bulb. Give GAA the bulbs they purchased. |
04/10/2024 02:00 pm |
Bryant Bagiac |
With Customer Signature |
|
W41123
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) NEX Store setup/preparation for CounterPoint Migration scheduled tomorrow. |
04/09/2024 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41117
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: (by: Jon Visosky) Setup new Lenovo Server |
04/05/2024 10:00 am |
Kevin Hsueh |
No Signature: Project |
|
W41116
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Reprep Tisha’s workstation. |
04/05/2024 09:34 am |
Kevin Hsueh |
No Signature: Workstation to be delivered and setup onsite |
|
W41113
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot Server and Tisha's workstation |
04/04/2024 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41112
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: (by: Chuck Williams) Troubleshoot GPO Location Network Issues |
04/04/2024 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41108
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Move 1 CSR workstation currently at Ambyth Corporate office to Ambyth Piti Port Office and install network printer at Piti Port Office. |
04/03/2024 09:30 am |
Bryant Bagiac |
With Customer Signature |
|
W41107
|