S
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Customer Signature | |
|---|---|---|---|---|---|
|
W42326
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) - Install SonicWALL Global VPN on Chona’s laptop. |
11/13/2025 09:30 am |
Sean Bacani |
No Signature: - Remote Service |
|
W42324
|
Onsite |
Guam Waterworks Authority Lea Ann Bermudes Work Requested: (by: Lea Ann Bermudes) Conduct Promethean V10 Premium end-user training at GWA, Meter Testing Facility. |
11/12/2025 01:00 pm |
Alahas Pereda |
No Signature: |
|
W42323
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Lisa reported receiving email notification of replication failure on ExchSrv backup |
11/12/2025 11:30 am |
Chu Hsieh |
No Signature: remote |
|
W42321
|
Onsite |
Domino's Pizza of Guam Eldon Noriega Work Requested: (by: Eldon Noriega) Continuation of 3CX Trouble Ticket 2241096. Caller ID Issues |
11/11/2025 09:30 am |
Kevin Hsueh |
No Signature: Warranty. 3CX Support Ticket. |
|
W42320
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: (by: Mark Ruth) Laptop does not turn on. |
11/10/2025 11:27 am |
Kevin Hsueh |
With Customer Signature |
|
W42319
|
Onsite |
Guam Community College Jason Soliva Work Requested: (by: Jason Soliva) Deliver and store one Promethean ActivPanel LX 75” (PO P2501289) and ActivSoundbar (PO P2501287) to Building D, room D1 (1st floor). We will store the items until we receive the purchase order for the mobile stand. |
11/07/2025 10:00 am |
Sean Bacani |
No Signature: - Customer signed invoice. |
|
W42318
|
Onsite |
Guam Community College Jason Soliva Work Requested: (by: Jason Soliva) Deliver and store one Promethean ActivPanel LX 75” (PO P2501289) and ActivSoundbar (PO P2501287) to Building D, room D1 (1st floor). We will store the items until we receive the purchase order for the mobile stand. |
11/07/2025 10:00 am |
Kevin Hsueh |
No Signature: Customer signed invoices |
|
W42317
|
Remote |
Unitek Environmental LeRoy Moore Work Requested: (by: LeRoy Moore) Compile Security Plan and NIST SP 800-171 DoD Assessment Scoring Template for CMMC Compliance |
11/06/2025 01:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W42316
|
Onsite |
Adventures In Learning Child Development Center Mayrenann Santos Work Requested: (by: Mayrenann Santos ) Deliver and install one Promethean ActivPanel V10 Premium 86” with OPS-A on used motorized stand. Location : 160 Serafin Mafnas Ct. Yona |
11/06/2025 09:00 am |
Sean Bacani |
No Signature: - Customer signed invoice. |
|
W42315
|
Onsite |
Adventures In Learning Child Development Center Mayrenann Santos Work Requested: (by: Mayrenann Santos ) Deliver and install one Promethean ActivPanel V10 Premium 86” with OPS-A on used motorized stand. Location : 160 Serafin Mafnas Ct. Yona |
11/06/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form and invoice |
|
W42313
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) Setup new IT&E Trunks and Internet WAN IP on OPA 3CX Phone System |
11/05/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W42312
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: (by: LeRoy Moore) - Conduct site survey of Server, Network, and all workstations for CMMC Self Certification Project. |
11/04/2025 09:30 am |
Sean Bacani |
No Signature: - Project |
|
W42311
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: (by: LeRoy Moore) CMMC Self Assessment 2025 - Site assessment |
11/04/2025 09:30 am |
Kevin Hsueh |
No Signature: Project |
|
W42308
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Jon and Kaylene have printer issues. Windows states new to update drivers |
11/03/2025 10:30 am |
Chu Hsieh |
No Signature: remote |
|
W42307
|
Onsite |
Office of the Attorney General Lorino Osalla Work Requested: (by: Lorino Osalla) Upgrade OAG Admin 3CX to Version 20 |
11/03/2025 11:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42306
|
Onsite |
Guam Waterworks Authority Lea Ann Bermudes Work Requested: (by: Lea Ann Bermudes) Deliver and Install Promethean ActivPanel V10 75" and Mobile Stand |
10/31/2025 09:30 am |
Sean Bacani |
No Signature: - Customer signed invoice. |
|
W42305
|
Onsite |
Guam Waterworks Authority Lea Ann Bermudes Work Requested: (by: Lea Ann Bermudes) Deliver and Install Promethean ActivPanel V10 75" and Mobile Stand |
10/31/2025 09:30 am |
Kevin Hsueh |
No Signature: Customer signed invoice |
|
W42303
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace qty 1. defected mobile stand column at St. Johns School, RM US204. |
10/30/2025 02:00 pm |
Sean Bacani |
No Signature: - Warranty, as per Kevin. |
|
W42302
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace qty 1. defected mobile stand columns at St. Johns School, RM US204 |
10/30/2025 02:00 pm |
Kevin Hsueh |
No Signature: Warranty |
|
W42301
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Chona report backup failure messages |
10/30/2025 12:20 pm |
Chu Hsieh |
No Signature: remote |
|
W42297
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Deliver and mount signage |
10/29/2025 08:30 am |
Sean Bacani |
No Signature: - Donation |
|
W42296
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Deliver and mount signage |
10/29/2025 08:30 am |
Kevin Hsueh |
No Signature: Pro Bono |
|
W42295
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) - Pull out 1 HDD from the server rack for replacement. |
10/27/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42293
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Warehouse IP Camera issues |
10/27/2025 10:44 am |
Kevin Hsueh |
With Customer Signature |
|
W42292
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: (by: Cyaundra Quitugua) - Bring the Owl Bar to the Governor’s Office for re-installation. - Brief CDL staff of proper Owl Bar mounting orientation and usage. |
10/27/2025 10:00 am |
Sean Bacani |
With Customer Signature |
|
W42288
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: (by: Cyaundra Quitugua) - Troubleshoot Owl Bar, muffled noises reported and low output volume. |
10/23/2025 10:30 am |
Sean Bacani |
With Customer Signature |
|
W42287
|
Onsite |
Marianas Energy Company Geri B. Santos Work Requested: (by: Geri B. Santos) Troubleshoot Microsoft Teams and Zoom installed on OPS-A connected to the ActivPanel LX - 86". |
10/23/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42286
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Grant Fatima Cabalar access to SEAFIX Share Drive. Map on her Subic Workstation and Laptop |
10/23/2025 10:00 am |
Kevin Hsueh |
No Signature: |
|
W42285
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) - Troubleshoot Webber's Outlook, unable to delete emails in bulk. |
10/22/2025 03:00 pm |
Sean Bacani |
No Signature: - Remote Service |
|
W42284
|
Remote |
Domino's Pizza of Guam Eldon Noriega Work Requested: (by: Eldon Noriega) Perform additional troubleshooting steps, capture additional logs for 3CX Trouble Ticket# 2241096 |
10/22/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42283
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) sophia texted Kalene not able to print to Xerox-2 as windows shows printer update is necessary |
10/22/2025 10:30 am |
Chu Hsieh |
No Signature: remote |
|
W42282
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) - Reconfigure Lee@mdaguam.com account on Mr. Webber iPhone. - Reactivate MS Office (using MDA keygen) on Mr. Webber workstation. |
10/22/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42281
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) - Setup new laptop workstation for user Marilou Palma. |
10/21/2025 02:30 pm |
Sean Bacani |
No Signature: - Inhouse Service |
|
W42280
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Nicole, Kalene and Sophia's Outlook gets pop up to login. |
10/21/2025 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W42278
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Correct time settings on IP Phones for extensions 101, 102, and 106 |
10/20/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42275
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) - Setup workstation for Nonilon Santos. - See Gail, pickup 1 new Lenovo Laptop. Bring back to DSI for setup. |
10/20/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42274
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create email and MS Office accounts for Nonilon Santos |
10/17/2025 04:00 pm |
Kevin Hsueh |
No Signature: |
|
W42273
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) - Transfer old employee exported mailboxes to Rikka’s laptop/external storage. |
10/17/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42272
|
Inhouse |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: (by: Mark Ruth) Please look at the MS Word per Mark it’s version 2008. |
10/16/2025 02:34 pm |
Sean Bacani |
With Customer Signature |
|
W42271
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Lisa reported server noises. Check server |
10/16/2025 03:00 pm |
Sean Bacani |
With Customer Signature |
|
W42270
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Reset Kotone Quitano (KQuitano) user profile password. KQuitano unable to login to workstation. |
10/16/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42268
|
Onsite |
Domino's Pizza of Guam Eldon Noriega Work Requested: (by: Eldon Noriega) Troubleshoot 3CX Outbound Caller ID issues |
10/15/2025 02:00 pm |
Kevin Hsueh |
No Signature: Warranty support |
|
W42266
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: (by: Vanessa Cruz) Troubleshoot Vanessa Cruz RDP to Ambyth Office workstation issue. |
10/13/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42263
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Lisa report issues memory leak when exiting DebtMaster. Edna printer disappeared |
10/09/2025 02:45 pm |
Chu Hsieh |
No Signature: remote |
|
W42262
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Create AD Profile, Email account, and MS Office 365 account for Ernest Joseph Ramos Guzman |
10/07/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42261
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate Cheryleah Renguibai Rome and Wilma Kho |
10/09/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42259
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) - Troubleshoot Lee Webber's laptop issues. |
10/08/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42257
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) - Deliver and continue setup of the workstation laptop. |
10/08/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42256
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) install and activate SonicWall license |
10/07/2025 09:30 am |
Chu Hsieh |
No Signature: remote |
|
W42255
|
Inhouse |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Create email for new employee (Ernest Guzman) and set up laptop. |
10/07/2025 09:05 am |
Sean Bacani |
No Signature: - In-house service, customer will sign the new work order upon delivery and continued setup of the workstation laptop. |
|
W42254
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot 671-646-3835 (Dr. Ji) call flow issues. |
10/06/2025 11:30 am |
Kevin Hsueh |
No Signature: remote support |
|
W42253
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Setup 2 new printers to network server |
10/06/2025 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W42251
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Feli requested to create a new archive folder in Outlook. |
10/03/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42249
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Deliver and setup laptop for Roxanne |
10/02/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42248
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) troubleshoot Docomo fax line for ICC. |
10/02/2025 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42246
|
Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Clone data |
10/01/2025 02:05 pm |
Sean Bacani |
With Customer Signature |
|
W42245
|
Inhouse |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Troubleshoot Trackimo unit. Joy advised that the battery stays at 10% and the unit doesn't close. |
10/01/2025 01:10 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42244
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Sophia texted to check on Monica's Outlook issue |
10/01/2025 10:50 am |
Chu Hsieh |
No Signature: remote |
|
W42243
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Terminate email accounts per: Jay Garrido: Jerome Unpingco Leiana Topasna: Jefferson Garcia and Natasha Vitug Rikka De Leon: Lou Garcia |
09/30/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42241
|
Onsite |
WSP USA INC. Donna Douglas Work Requested: (by: Donna Douglas) Deliver and Install TV, TV Mount, and Video Conferencing equipment |
09/30/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42240
|
Onsite |
WSP USA INC. Donna Douglas Work Requested: (by: Donna Douglas) Deliver and Install TV, TV Mount, and Video Conferencing equipment |
09/30/2025 09:30 am |
Kevin Hsueh |
No Signature: Customer signed main work order |
|
W42239
|
Inhouse |
Fargo Pacific, Inc. Jocelyn Work Requested: (by: Jocelyn ) Arnel Lugue cannot open his Outlook. |
09/29/2025 05:02 pm |
Kevin Hsueh |
With Customer Signature |
|
W42238
|
Service Contract Onsite |
Isa Dental Lori Wong Work Requested: (by: Lori Wong) troubleshoot internet |
09/29/2025 04:12 pm |
Kevin Hsueh |
With Customer Signature |
|
W42237
|
Service Contract Onsite |
Governor's Office Cyaundra Quitugua Work Requested: (by: Cyaundra Quitugua) - Set up the following Owl Labs items and train CDOL staff on how to use system. - Qty 1 Owl Labs Meeting Owl 3 - Qty 1 Owl Bar Video - Qty 1 Owl Expansion Mic - POC 1: Cyaundra Quitugua, Contact: 671-475-4736 - POC 2: John Birch, Contact: 671-475-4735 |
09/29/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42233
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Lindas Laptop |
09/26/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W42232
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot 3CX |
09/26/2025 10:04 am |
Kevin Hsueh |
With Customer Signature |
|
W42231
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace the mobile stand column in room US204 at St. John's School. Panel SN: 9A75FP730KB1050245 |
09/26/2025 09:30 am |
Sean Bacani |
No Signature: - Will reschedule when the correct mount arrives. |
|
W42230
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace the mobile stand column in room US204 at St. John's School. Panel SN: 9A75FP730KB1050245 |
09/26/2025 09:30 am |
Kevin Hsueh |
No Signature: |
|
W42229
|
Remote |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Create Ajera shortcut. Install, configure and test SonicWALL GVC |
09/25/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42226
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Onsite to assist with GTA DID port to Docomo SIP Trunk. Perform test inbound and outbound calls. |
09/25/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42221
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) - Setup Melet's new workstation laptop. |
09/24/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42220
|
Onsite |
University of Guam Andrew Guihama Work Requested: (by: Andrew Guihama) Installation of cabling and verkada cameras. |
09/22/2025 09:00 am |
Chu Hsieh |
No Signature: project |
|
W42218
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Pre-program new Docomo SIP Trunk on 3CX Phone System. |
09/23/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42211
|
Onsite |
University of Guam Andrew Guihama Work Requested: (by: Andrew Guihama) UOG Verkada Installation 2025 |
09/22/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42210
|
Onsite |
University of Guam Andrew Guihama Work Requested: (by: Andrew Guihama) UOG Verkada Installation 2025 |
09/22/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed main work order |
|
W42208
|
Inhouse |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Check laptop internet connection as Linda cannot get online from her home internet. |
09/19/2025 05:26 pm |
Kevin Hsueh |
With Customer Signature |
|
W42207
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Gta installed new fiber internet service then changed to old ip address then internet stop working |
09/19/2025 01:00 pm |
Chu Hsieh |
No Signature: Remote |
|
W42206
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade Debtmaster on Server and all Workstations to 11.53 |
09/19/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42204
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup workstation that was sent to Saipan Office |
09/19/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42202
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) - Troubleshoot IMSB workstation network connectivity issue. |
09/19/2025 10:15 am |
Sean Bacani |
With Customer Signature |
|
W42201
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: (by: Cyaundra Quitugua) Deliver items on PO0006112 to Community Defense Liaison Office, Suite 201 Ada Plaza Center. Set up Owl Labs Qty 1- Owl Labs Meeting Owl 3 Qty 1 – Owl Bar Video Qty 1 – Owl Expansion Mic Qty 1 – Samsung Q8F 85” 4K HDR Smart QLED TV Qty 1 – Microsoft Office Professional Plus 2021 license key (printed) Qty 1 – Adobe Acrobat Pro license key (printed) |
09/19/2025 10:00 am |
Sean Bacani |
With Customer Signature |
|
W42200
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: (by: Cyaundra Quitugua) Deliver items on PO0006112 to Community Defense Liaison Office, Suite 201 Ada Plaza Center. Set up Owl Labs Qty 1- Owl Labs Meeting Owl 3 Qty 1 – Owl Bar Video Qty 1 – Owl Expansion Mic Qty 1 – Samsung Q8F 85” 4K HDR Smart QLED TV Qty 1 – Microsoft Office Professional Plus 2021 license key (printed) Qty 1 – Adobe Acrobat Pro license key (printed) |
09/19/2025 10:00 am |
Kevin Hsueh |
No Signature: Customer signed main work order |
|
W42198
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Deliver and setup new Lenovo laptop for Linda. |
09/18/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42197
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) NEX Store: Troubleshoot Internet/Site-to-site VPN issues. Boat Dock: Troubleshoot laptop issues |
09/18/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42196
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Set JUnpingco@ambyth.com to forward emails to JGarrido@ambyth.com |
09/17/2025 12:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42193
|
Onsite |
St. Francis Catholic School Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) Conduct Promethean ActivPanel V10 End-User training at St. Francis Catholic School. |
09/16/2025 03:30 pm |
Alahas Pereda |
With Customer Signature |
|
W42192
|
Onsite |
Guam Department of Education Evotia Perez Work Requested: (by: Evotia Perez) Replace qty 2. defected mobile stand columns at PC Lujan Elementary School - Chamoru Immersion Classes 13 & 4 |
09/16/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42191
|
Onsite |
Guam Department of Education Evotia Perez Work Requested: (by: Evotia Perez) Replace qty 2. defected mobile stand columns at PC Lujan Elementary School - Chamoru Immersion Classes 13 & 4. |
09/16/2025 02:00 pm |
Kevin Hsueh |
No Signature: Customer signed main Work Order. |
|
W42190
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace qty 2. defected mobile stand columns at St. Johns School. |
09/16/2025 09:30 am |
Sean Bacani |
No Signature: - Warranty |
|
W42189
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: (by: Robert Kelley) Replace qty 2. defected mobile stand columns at St. Johns School. |
09/16/2025 09:30 am |
Kevin Hsueh |
No Signature: |
|
W42188
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) - POC: Leiana Topasna. - Work requested: Setup new employee Cathrina Joy Gomez |
09/15/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42185
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Troubleshoot double image issue on ActivPanel 9 Premium – 86” (SN: 9B86GP625TC42A0011). We will also be replacing the defected mobile stand columns for both Promethean ActivPanels. |
09/15/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42184
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Troubleshoot double image issue on ActivPanel 9 Premium – 86” (SN: 9B86GP625TC42A0011). We will also be replacing the defected mobile stand columns for both Promethean ActivPanels. |
09/15/2025 09:30 am |
Kevin Hsueh |
No Signature: |
|
W42183
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot WiFi Issues |
09/12/2025 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42182
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create email and MS Office 365 for Cathrina Joy Gomez |
09/12/2025 10:30 am |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W42181
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) dismantle five Promethean ActivPanels 86” from SIFA’s 2nd floor to Tumon Sands Plaza |
09/10/2025 11:00 am |
Chu Hsieh |
No Signature: project |
|
W42180
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Network. Internet Down. |
09/11/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42176
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) troubleshoot internet |
09/11/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W42174
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) dismantle five Promethean ActivPanels 86” from SIFA’s 2nd floor to Tumon Sands Plaza |
09/10/2025 11:00 am |
Sean Bacani |
No Signature: - Customer signed Invoice. |
|
W42172
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) dismantle five Promethean ActivPanels 86” from SIFA’s 2nd floor to Tumon Sands Plaza |
09/10/2025 11:00 am |
Kevin Hsueh |
No Signature: |
|
W42171
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Sophia request contacting Liddy for some computer issues |
09/09/2025 02:00 pm |
Chu Hsieh |
No Signature: Remote |
|
W42169
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Network Issues |
09/09/2025 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42168
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) - Remove Jason Manahan’s email account from workstation. |
09/09/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42166
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) - Deliver and continue the setup of Mr. Webber's new workstation PC. |
09/09/2025 10:00 am |
Sean Bacani |
With Customer Signature |
|
W42165
|
Inhouse |
Guam Memorial Park Jor-El Williams Work Requested: (by: Jor-El Williams) Factory reset computer. |
09/08/2025 02:24 pm |
Sean Bacani |
No Signature: - Inhouse service, will create another work order for customer's item delivery and continued setup, custom will sign a new work order. |
|
W42164
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Deliver and Mount Digital Signage Screen. |
09/08/2025 02:00 pm |
Sean Bacani |
No Signature: - Donation |
|
W42163
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Deliver and Mount Digital Signage Screen. |
09/08/2025 02:00 pm |
Kevin Hsueh |
No Signature: Pro Bono Service |
|
W42162
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Replace AP9 mainboard and PSU on Promethean ActivPanel 9 Premium – 86” purchased by UOG - PO No. PR240813. The ActivPanel is on a fixed height mobile stand. |
09/08/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42161
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: (by: Gabriella Renee Topasna) Replace AP9 mainboard and PSU on Promethean ActivPanel 9 Premium – 86” purchased by UOG - PO No. PR240813. The ActivPanel is on a fixed height mobile stand. |
09/08/2025 09:00 am |
Kevin Hsueh |
No Signature: |
|
W42159
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Josh Dandan) For Monica: Map Accounting Subic Share Drive. For Fanny: Troubleshoot Saipan CYMA access. |
09/05/2025 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42158
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Reset Marta's user profile password |
09/05/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42157
|
Onsite |
St. Francis Catholic School Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) Deliver and install four Promethean ActivPanel V10 75” with motorized mobile stands and ActivSoundbars to St. Francis Catholic School. - Room Locations: Panel 1 - E3, Panel 2 - E7, Panel 3 - Main Office, Panel 4 - Library - POC: Dr. Lisa Baza-Cruz, Contact: 671-789-127 |
09/05/2025 08:30 am |
Kevin Hsueh |
No Signature: Customer signed invoice and acknowledgement form |
|
W42156
|
Service Contract Onsite |
St. Francis Catholic School Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) - Deliver and install four Promethean ActivPanel V10 75” with motorized mobile stands and ActivSoundbars to St. Francis Catholic School. - Room Locations: Panel 1 - E3, Panel 2 - E7, Panel 3 - Main Office, Panel 4 - Library - POC: Dr. Lisa Baza-Cruz, Contact: 671-789-127 |
09/05/2025 08:30 am |
Sean Bacani |
No Signature: - Customer signed invoice. |
|
W42155
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Create email for Andrew Cruz |
09/04/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42154
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Deliver and Install Digital Signage Screen |
09/04/2025 08:30 am |
Sean Bacani |
No Signature: - Customer Signed Invoice |
|
W42153
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Deliver and Install Digital Signage Screen |
09/04/2025 08:30 am |
Kevin Hsueh |
No Signature: Customer signed invoice |
|
W42152
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate Alexsia My'Ann Aquiono. Set Jefferson Garcia email to forward to Leiana (Termination scheduled for 9/30/2025) |
09/03/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42151
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Setup Kobe Martinez on Seafix laptop. See Jung Ho Lee or Jacob Tareyama. |
09/03/2025 01:30 pm |
Sean Bacani |
With Customer Signature |
|
W42150
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Create email and MS Office accounts for Kobe Martinez |
09/03/2025 10:30 am |
Kevin Hsueh |
No Signature: Hosted Exchange Service |
|
W42149
|
Onsite |
Guam Department of Education Liza Castro Work Requested: (by: Liza Castro) Upgrade firmware on multiple Promethean ActivPanels at Inarajan Middle School. |
09/03/2025 08:30 am |
Alahas Pereda |
With Customer Signature |
|
W42147
|
Service Contract Inhouse |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) - Setup Webber's new workstation PC. |
09/02/2025 11:00 am |
Sean Bacani |
No Signature: - Inhouse Service, Webber will sign another work order upon Delivery and Continuation of the setup of his new workstation. |
|
W42145
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot front desk Xerox metering issue |
09/02/2025 09:30 am |
Sean Bacani |
With Customer Signature |
|
W42144
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) troubleshoot internet |
08/29/2025 12:12 pm |
Kevin Hsueh |
With Customer Signature |
|
W42141
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Onsite to assist with GTA Fiber Installation |
08/28/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42138
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot Network |
08/27/2025 03:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42137
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) - Check/clean up network equipment and cabling. |
08/27/2025 08:30 am |
Sean Bacani |
No Signature: - Pro Bono |
|
W42135
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: (by: Ryan Horn) Check/clean up network equipment and cabling. |
08/27/2025 08:30 am |
Kevin Hsueh |
No Signature: Pro Bono |
|
W42132
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Fran San Nicolas) Fran: Setup Rick Meno to login on Saipan workstation Chona: reply to Deltek support case. |
08/26/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42131
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Troubleshoot Lucy's Workstation MS Office issue. Previously work on W42125 (8/22/2025) |
08/26/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42128
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) Relocate Qty 9 – Promethean ActivPanel V9 86” and mobile stands from 305 Seagull Ave, Barrigada, 96913, Guam and store at Tumon Sands Plaza (1st Floor). - POC is Merycris Francisco at 671-483-0917 |
08/20/2025 11:00 am |
Chu Hsieh |
No Signature: project |
|
W42127
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) - Deliver and Setup Raquel's workstation PC. - Discuss with Rose for her workstation's OS inhouse upgrade scheduling. |
08/22/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42123
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: (by: Rhea Ann Francisco) Conduct Promethean ActivPanel V10 End-User training to 2nd set of LEAP teachers. |
08/22/2025 08:00 am |
Alahas Pereda |
No Signature: |
|
W42122
|
Service Contract Inhouse |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) - Pick up Raquel workstation. Bring back to DSI to upgrade to Windows 11 Pro. |
08/21/2025 01:30 pm |
Sean Bacani |
With Customer Signature |
|
W42121
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: (by: Rhea Ann Francisco) Conduct Promethean ActivPanel V10 End-User training to 1st set of LEAP teachers. |
08/21/2025 08:00 am |
Alahas Pereda |
No Signature: |
|
W42120
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) Relocate Qty 9 – Promethean ActivPanel V9 86” and mobile stands from 305 Seagull Ave, Barrigada, 96913, Guam and store at Tumon Sands Plaza (1st Floor). - POC is Merycris Francisco at 671-483-0917 |
08/20/2025 11:00 am |
Kevin Hsueh |
No Signature: customer signed invoice |
|
W42119
|
Service Contract Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: (by: Merycris Francisco) - Relocate Qty 9 – Promethean ActivPanel V9 86” and mobile stands from 305 Seagull Ave, Barrigada, 96913, Guam and store at Tumon Sands Plaza (1st Floor). - POC is Merycris Francisco at 671-483-0917 |
08/20/2025 11:00 am |
Sean Bacani |
No Signature: - Customer Signed Acknowledgement Form |
|
W42116
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Troubleshoot John Ken’s outlook issue on his Macbook. |
08/18/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42115
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber Laptop issues |
08/18/2025 10:30 am |
Sean Bacani |
With Customer Signature |
|
W42114
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Check email issue. Feli advised emceconsulting.com reporting emails not being delivered to fargogu.com |
08/15/2025 03:00 pm |
Kevin Hsueh |
No Signature: remote support |
|
W42113
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Fran's Ajera (Saipan Workstation) using troubleshooting steps from Deltek support |
08/15/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W42112
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Copy exported mailbox for AIrons@ambyth.com. Mailbox previously exported at DSI Office. |
08/14/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42110
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Chona's laptop and monitor issues |
08/14/2025 10:30 am |
Sean Bacani |
With Customer Signature |
|
W42109
|
Service Contract Onsite |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) - Deliver and Install Promethean Soundbar. - POC is Thomas Battung at 671-475-0390 ext 203. |
08/14/2025 09:30 am |
Sean Bacani |
No Signature: - Customer signed acknowledgement form. |
|
W42108
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) Conduct the Promethean ActivPanel V10 End-User Training at the Office of Public Accountability. |
08/14/2025 09:30 am |
Alahas Pereda |
No Signature: |
|
W42106
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: (by: Raquel Brion) - Check Raquel and Rose workstations (Accounting Office) if able to upgrade to Windows 11 Pro. |
08/13/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42103
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dr. Terlaje and Front Desk workstations. |
08/12/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W42101
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Check Malou's workstation (Subic) for any infections. Malou received a spoofing email from zremorosa@ambythsaipan.com |
08/11/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42100
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Josh Dandan Work Requested: (by: Josh Dandan) Update network share drive naming per list provided by Josh |
08/11/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42099
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) - Second Floor: Install network printer on open CAD Station. See Chona or Melet. |
08/11/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42098
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Teams Meeting with Xerox and Ambyth |
08/08/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42094
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Troubleshoot Rose's workstation. Per Joleen, workstation running slow. |
08/07/2025 10:00 am |
Sean Bacani |
With Customer Signature |
|
W42092
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Conduct Promethean ActivInspire Level 2 - Session 2 Training at Saint Paul Christian School. |
08/08/2025 08:00 am |
Alahas Pereda |
With Customer Signature |
|
W42091
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Conduct Promethean ActivInspire Level 2 - Session 1 Training at Saint Paul Christian School. |
08/07/2025 08:00 am |
Alahas Pereda |
With Customer Signature |
|
W42089
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Terminate Bella Dimalibot and Darryl Navarro (BDimalibot@ambyth.com; DNavarro@ambyth.com) per Jacob Tareyama’s request. |
08/06/2025 08:30 am |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W42087
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup access for Scoth Sumala (Subic Staff) |
08/06/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42086
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate Marilyn Killion, Lei'ane Onuki and Tim Carrie email accounts. No backup needed per Leiana. |
08/05/2025 03:30 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W42085
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Setup Fatima's new laptop |
08/05/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42083
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create email and ms office 365 accounts for Scoth Sumala |
08/04/2025 03:30 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Service |
|
W42081
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup Chona's new laptop |
08/04/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W42080
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Backup IMisola@ambyth.com mailbox. Terminate IMisola@ambyth.com after mailbox backup |
08/01/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42078
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup new Lenovo workstations |
08/01/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W42077
|
Onsite |
Judiciary of Guam Joleen Respicio Work Requested: (by: Joleen Respicio) Conduct Promethean ActivPanel V9 End-User Training. |
08/01/2025 02:00 pm |
Alahas Pereda |
No Signature: |
|
W42073
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Conduct Promethean End-User training for ActivPanel LX. |
07/31/2025 09:00 am |
Alahas Pereda |
No Signature: |
|
W42072
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Conduct Promethean End-User training for V10 in the Multi-purpose room. |
07/31/2025 09:00 am |
Alahas Pereda |
No Signature: |
|
W42066
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Monitor for Pano XRay workstation |
07/30/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42065
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Deliver and setup 5 new Lenovo Workstations |
07/29/2025 02:00 pm |
Sean Bacani |
No Signature: - Recurring WO, Tech Kevin will be taking over for continuation of the setups and advised to just close out this WO. |
|
W42063
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup new Xerox printer at Ambyth Piti Office |
07/29/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42062
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Sophia unable to to download files from military site |
07/28/2025 11:30 am |
Chu Hsieh |
No Signature: remote |
|
W42061
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: (by: Rhea Ann Francisco) - Install laptop shelf onto the motorized mobile stand for the Promethean ActivPanel V10 – 75”. |
07/28/2025 03:30 pm |
Sean Bacani |
With Customer Signature |
|
W42060
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) - Setup New Employee Natasha Vitug. >> Setup profile, MS Office 365, and email on Jeff’s workstation. |
07/25/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42058
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create Email and MS Office 365 account for Natasha Vitug |
07/24/2025 03:00 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W42057
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) - Deliver and Install 1 Promethan ActivPanel AP10 - Deliver and Install 1 Motorized Stand. Reference WO42040: Items on this list already included on WO42040, however a separate charge code is needed on this Work Order. |
07/18/2025 09:30 am |
Sean Bacani |
No Signature: - Customer Signed Invoice |
|
W42055
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) - Relocate 1 Promethean ActivPanel that was assembled on 18JUL2025 from "RM 6A, 2F" to "Multipurpose Room, 2F". |
07/23/2025 02:00 pm |
Sean Bacani |
No Signature: - Customer Signed Invoice |
|
W42052
|
Onsite |
Judiciary of Guam Joleen Cepeda Work Requested: (by: Joleen Cepeda) Load up LX-86", deliver to Judiciary of Guam and installation |
07/23/2025 08:30 am |
Chu Hsieh |
No Signature: project |
|
W42051
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Installation of ActivPanel v9 |
07/18/2025 11:30 am |
Chu Hsieh |
No Signature: project |
|
W42050
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) Load up 2x ActivPanel LX65, 1x ActivePanel AP9, and 3 mobile stands to deliver to SBCS. Install 2x ActivPanel LX65. |
07/18/2025 08:30 am |
Chu Hsieh |
No Signature: project |
|
W42047
|
Onsite |
Judiciary of Guam Joleen Cepeda Work Requested: (by: Joleen Cepeda) - Deliver and install the following: > 1 Promethean V9 86” > 1 Motorized Stand. > 1 Aver Conference Videobar. > 1 Logitech wireless keyboard and mouse combo. |
07/23/2025 09:00 am |
Sean Bacani |
No Signature: - Customer Signed Invoice |
|
W42045
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Server stuck on Applying Computer settings. |
07/22/2025 02:30 pm |
Chu Hsieh |
With Customer Signature |
|
W42043
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Vanessa reported no internet access |
07/22/2025 11:00 am |
Chu Hsieh |
With Customer Signature |
|
W42040
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: (by: Joycelyn Varela) - Deliver 1 Promethean V10 65”. - Deliver 2 Promethean LX 65”. - Deliver 3 Motorized stands. >> Install 2 Promethean LX 65” >> Install 2 Motorized stands. (2 APLX will be installed on the 1st floor in the Kindergarten classes A & B) (1 AP10 will be installed on the 2nd floor in the Multipurpose room) (TBD: The 1 AP10 initially scheduled for 23JUL2025 might be installed on the same day if the situation allows to) |
07/18/2025 09:30 am |
Sean Bacani |
No Signature: - Customer signed the Invoice. |
|
W42038
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Reset Fanny's password |
07/17/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42036
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Ambyth Warehouse: Setup Xerox XDA software on Eric’s workstation to monitor Xerox printer in Eric’s office. |
07/16/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42034
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: (by: Rhea Ann Francisco) Deliver and install one Promethean ActivPanel V10 – 75”, motorized stand, Logitech webcam and Logitech wireless combo to 125 Angela Court, Dededo, 96929, Guam. |
07/15/2025 08:30 am |
Sean Bacani |
No Signature: - Customer signed the Invoice. |
|
W42033
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: (by: Rhea Ann Francisco) Deliver and install one Promethean ActivPanel V10 – 75”, motorized stand, Logitech webcam and Logitech wireless combo to 125 Angela Court, Dededo, 96929, Guam. |
07/15/2025 08:30 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form and invoice |
|
W42032
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Setup new accounts for new employee. Troubleshoot Mary’s MS Office issues. Setup Xerox XDA on all Xerox printers. |
07/14/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W42029
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kcruz Office365 expired |
07/14/2025 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W42028
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Deliver and setup workstation for new employee |
07/11/2025 02:30 pm |
Sean Bacani |
With Customer Signature |
|
W42027
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup FSanNicolas and Staff3 on Saipan Workstation |
07/11/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42026
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Update Securitymetrics PCI Compliancy SAQ for 2025 |
07/11/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42025
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Add JGarrido@ambyth.com, ABarcinas@ambyth.com, and JKen@ambyth.com to ambythmarine@ambyth.com email distribution group. |
07/11/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42024
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) Deliver and install Qty 1 – Promethean ActivPanel V10 75”, Promethean Mobile stand, Logitech webcam, APC Back-UPS, and Logitech wireless combo to Suite 401, DNA Building. Set up will be done in the conference room. |
07/14/2025 09:00 am |
Sean Bacani |
No Signature: - Customer Signed the Invoice |
|
W42023
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: (by: Thomas Battung) Deliver and install Qty 1 – Promethean ActivPanel V10 75”, Promethean Mobile stand, Logitech webcam, APC Back-UPS, and Logitech wireless combo to Suite 401, DNA Building. Set up will be done in the conference room. |
07/14/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed acknowledgement form and invoice. |
|
W42022
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Melet Santos) Troubleshoot revit Troubleshoot front desk MS Office 365 |
07/11/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W42021
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: (by: Jonathan Nguyen) Deliver the following items to House 12 (single-story bldg.) at UOG Dean’s circle to store until the new building is ready in September for installation. - Qty 1 - Promethean ActivPanel V10 - 65” - Qty 2 – Promethean ActivPanel V10 – 75” - Qty 1 – Promethean ActivPanel V10 – 86” - Qty 1 – Owl Labs Meeting Owl 3 Video Conference Camera - Qty 1 – Logitech Webcam - Qty 1 – Motorized stand - Qty 4 – APC Battery Back-UPS |
07/09/2025 03:00 pm |
Sean Bacani |
No Signature: Customer signed the Invoice listing the items delivered. |
|
W42020
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: (by: Jonathan Nguyen) Deliver the following items to House 12 (single-story bldg.) at UOG Dean’s circle to store until the new building is ready in September for installation. - Qty 1 - Promethean ActivPanel V10 - 65” - Qty 2 – Promethean ActivPanel V10 – 75” - Qty 1 – Promethean ActivPanel V10 – 86” - Qty 1 – Owl Labs Meeting Owl 3 Video Conference Camera - Qty 1 – Logitech Webcam - Qty 1 – Motorized stand - Qty 4 – APC Battery Back-UPS |
07/09/2025 03:00 pm |
Kevin Hsueh |
No Signature: Customer signed DSI invoice |
|
W42017
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Install Digital Signage Screens at Bank of Guam ITC Location |
07/09/2025 09:00 am |
Kevin Hsueh |
No Signature: Project |
|
W42016
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Install Digital Signage Screens at Bank of Guam ITC Location |
07/09/2025 09:00 am |
Sean Bacani |
No Signature: Remote Support |
|
W42015
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) - Set up 5 new Lenovo workstation mini PCs. |
07/08/2025 03:30 pm |
Sean Bacani |
No Signature: Remote Support |
|
W42014
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) - Factory Reset and Upgrade to Windows 11 |
07/08/2025 08:30 am |
Sean Bacani |
With Customer Signature |
|
W42013
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Deliver Digital Signage Screens to Bank of Guam ITC |
07/08/2025 03:00 pm |
Sean Bacani |
No Signature: Project |
|
W42012
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Deliver Digital Signage Screens to Bank of Guam ITC |
07/08/2025 03:00 pm |
Kevin Hsueh |
No Signature: Project |
|
W42011
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup Ajera for Jamie in Saipan. Setup Ajera for Janese in Guam |
07/08/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42009
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new email and MS Office 365 account for Dong Yan Han |
07/07/2025 01:30 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W42008
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup Jamie's new Lenovo workstation in Saipan |
07/07/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42007
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) VUribe not receiving or able to send emails. |
07/07/2025 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W42006
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new account for Dong Han Yan |
07/03/2025 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W42005
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Upload NIST Assessment to PIEE portal |
07/03/2025 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W42004
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Work with Revit Support to troubleshoot Revit 2022 installation issues. Run 1 new network for downstairs office new desk. |
07/02/2025 02:00 pm |
Sean Bacani |
With Customer Signature |
|
W42003
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dr. Johnson printer. Register new employee on Timeclock |
07/02/2025 10:30 am |
Sean Bacani |
With Customer Signature |
|
W42002
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Create new profile for new employee. Setup user profile on workstation. |
07/02/2025 09:00 am |
Sean Bacani |
With Customer Signature |
|
W41998
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kevin Fowler's Outlook had issues logging in to Exchange Server |
06/30/2025 10:50 am |
Chu Hsieh |
No Signature: remote |
|
W41995
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create new email and MS Office 365 account for Cheryleah Rengulbai Rome |
06/30/2025 08:00 am |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W41993
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Work with Joleen on PCI Compliance Scans |
06/27/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41992
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) per sophia Lindy's Outlook keep asking for password. |
06/27/2025 10:55 am |
Chu Hsieh |
No Signature: remote |
|
W41990
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Delete account/email for Crystal Gay and create new account/email for Floretta Salas |
06/26/2025 05:09 pm |
Chu Hsieh |
No Signature: remote |
|
W41984
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: (by: Francine Paulino) Per Francene Request: Add Stacey Nanpei to AR group email. Remove Larry Armamento from AP and HR group email. Add Francene Paulino to Manage group email. |
06/23/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Francene Paulino |
|
W41983
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Update 3CX notification to send to Intake@ttalaw.net (originally set to TThompson@ttalaw.net) |
06/23/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41981
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create new email account for Jennifer Fernandez (Subic Staff) |
06/23/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41978
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create new email and MS Office 365 account for Maria Regina Ganacias |
06/20/2025 04:00 pm |
Kevin Hsueh |
No Signature: Hosted Exchange Support |
|
W41974
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Ireish Misola RDP Clipboard issue |
06/18/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41973
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Gail Request: Setup Duo Security app on Gail’s new mobile phone. Michael Request: Troubleshoot ID Printer. |
06/19/2025 10:00 am |
Sean Bacani |
With Customer Signature |
|
W41971
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Troubleshoot Jay's Macbook printing issues |
06/16/2025 03:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41970
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Mark Ruth Laptop |
06/16/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41969
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup new Lenovo Workstations |
06/16/2025 10:30 am |
Sean Bacani |
No Signature: Remote Support |
|
W41964
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Troubleshoot internet. Wes reported internet down |
06/12/2025 08:00 am |
Kevin Hsueh |
No Signature: Remote Support: Wes |
|
W41962
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Front Desk and Back Office workstation printing issues. |
06/11/2025 01:30 pm |
Kevin Hsueh |
No Signature: Agnes not onsite |
|
W41960
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Update user share drive access security rights |
06/11/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41959
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Lynn reported CSI running slow. Restart GMPSRV |
06/11/2025 08:15 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41958
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Jacob Tareyama) Setup 1 new workstation in OPs Department. Setup 1 new workstation in Logistics Department. Troubleshoot Mr. David Macbook printing issues. |
06/10/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41956
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Vanessa reported 3CX inbound and outbound calls down. |
06/09/2025 04:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41953
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Install UPS for network equipment |
06/06/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41952
|
Onsite |
Guam Department of Education Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) Troubleshoot touch issue on Planar iHUB at Saint Francis Catholic School |
06/05/2025 02:00 pm |
Chu Hsieh |
No Signature: warranty |
|
W41951
|
Onsite |
Guam Department of Education Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) Troubleshoot touch issue on Planar iHUB at Saint Francis Catholic School. |
06/05/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41950
|
Inhouse |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Troubleshoot Trackimo device |
06/05/2025 10:05 am |
Kevin Hsueh |
With Customer Signature |
|
W41949
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Check system if upgrade is needed * Setup profile and email for Elena Aguon |
06/05/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41947
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Lisa report users unable to access server |
06/04/2025 11:30 am |
Chu Hsieh |
No Signature: Remote |
|
W41946
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Andrew Miller Work Requested: (by: Andrew Miller) Troubleshoot Mr. Millers Macbook Xerox printing issues |
06/04/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41945
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gregory David Work Requested: (by: Gregory David) Troubleshoot Mr. Davids MS Office issues on his Macbook |
06/04/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41944
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Troubleshoot intermittent internet outage. |
06/04/2025 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41943
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Lee Webber) Troubleshoot Mr. Webber's email on iPhone issue and laptop MS Office issue |
06/04/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41942
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Server/network. Staff unable to login |
06/03/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41940
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Reset Timothy Leon Guerrero profile password |
06/03/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41939
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Terminate ATumbaga@ambyth.com |
06/03/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41936
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Troubleshoot Philips 2x3 iBox Video Wall System at Bank of Guam - ITC Location |
05/30/2025 02:30 pm |
Chu Hsieh |
No Signature: Presale visit |
|
W41935
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Feli reported emails from senders bouncing back. |
05/29/2025 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41932
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Troubleshoot 3CX Extensions |
05/28/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41927
|
Service Contract Remote |
Guam Memorial Park Jor-El Williams Work Requested: (by: Alicia Mafnas) Per Alicia, email from briamariesantos@gmail.com not being received. |
05/22/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41925
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Reset Lisa Brooks password |
05/21/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41924
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup SonicWALL Mobile Connect on Jay's Macbook. Install and activate Adobe Acrobat on Rikka's workstation. |
05/21/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41922
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Fatima's Teams access |
05/20/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41920
|
Service Contract Onsite |
Fargo Pacific, Inc. Bong Guzman Work Requested: (by: Bong Guzman) Troubleshoot Bong email issues |
05/19/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41919
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Setup new workstation for Rikka De Leon Troubleshoot ID Badge Printer issue (no double side printing) Setup new user on Tim Carrie old workstation at Logistics. |
05/16/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41918
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dentrix error message |
05/15/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41917
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create Seafix Saipan share drive access for Benjamin Vivero and Alejandre Manalo to Guam network. Upload AlphaCard Printer .PRN file for duplex printing. |
05/14/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41916
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) work with allstar copier to setup scan to email |
05/14/2025 10:30 am |
Chu Hsieh |
No Signature: remote |
|
W41915
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Troubleshoot PC Law pop ups following KB article provided by Amber Wines from PC Law. |
05/14/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41914
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Download and deploy updated Sentinel One EDR clients. Setup workstation in Rental Department. |
05/13/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41911
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Monica and Kaylene cannot print to Xerox-2 as it shows drivers need to be updated. |
05/12/2025 04:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41907
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create new email account for Lei'ane Onuki. |
05/08/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41906
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Map Ambyth Saipan and Seafix Saipan drives for Subic and Saipan staff not in office this morning |
05/08/2025 02:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41905
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create Ambyth Saipan and Ambyth Seafix Share drives. Map share drives on user workstations |
05/08/2025 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41904
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Upgrade PC Law |
05/08/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41902
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Have teachers create an ActivInspire flipchart relating to their subject/lesson plan from scratch. |
05/07/2025 03:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41901
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Lindy's Outlook fonts looks too small |
05/06/2025 11:00 am |
Chu Hsieh |
No Signature: remote |
|
W41900
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continue Promethean ActivInspire Level 1 - Session 2 Training at Saint Paul Christian School. |
05/06/2025 03:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41899
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Disconnect 2 offices in TTA from TTA Network. TTA will be leasing out the 2 offices to another firm. |
05/06/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41898
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Users unable to access server |
05/06/2025 09:30 am |
Chu Hsieh |
With Customer Signature |
|
W41897
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: (by: Deborah Pineda) Continuation of Promethean ActivInspire Level 1 - Session 2 Training at Saint Paul Christian School. |
05/05/2025 03:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41896
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Delete Lcabigting account and change password to Kyoko's account |
05/05/2025 09:45 am |
Chu Hsieh |
No Signature: remote |
|
W41894
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Create new account for Leary Jean Cabigting |
05/02/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Chona Cabedo |
|
W41893
|
Service Contract Remote |
Guam Memorial Park Anthony Marques Work Requested: (by: Anthony Marques) Troubleshoot Anthony's QuickBooks Client. |
05/02/2025 09:30 am |
Kevin Hsueh |
No Signature: Remote Support: Anthony Marquez |
|
W41891
|
Onsite |
Guam Community College Shirley August Work Requested: (by: Shirley August) Conduct Promethean ActivPanel LX End-User Training at GCC in Building 6000, rm 6220. |
05/02/2025 09:00 am |
Alahas Pereda |
No Signature: |
|
W41890
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Michael was getting error accessing a hawaii website. |
05/01/2025 02:11 pm |
|
No Signature: remote |
|
W41889
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Agnes' QuickBooks Issue |
05/01/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support: Agnes Quitugua |
|
W41888
|
Onsite |
Guam Department of Education Margaret Asuncion Work Requested: (by: Margaret Asuncion) Troubleshoot ActivPanel Nickel. Teacher cannot access any application or update the firmware. |
05/01/2025 01:00 pm |
Alahas Pereda |
With Customer Signature |
|
W41887
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Mark Ruth laptop |
05/01/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41883
|
Service Contract Inhouse |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Larry Armamento) Per Larry - Cookie said that he already spoke to Kevin in regards to instructions |
04/29/2025 04:44 pm |
Kevin Hsueh |
With Customer Signature |
|
W41879
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dentrix |
04/28/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41878
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Create new mailbox and user for Crystal Gay |
04/25/2025 02:00 pm |
Chu Hsieh |
No Signature: remote |
|
W41875
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Check old Dell workstations and confirm if 1 old Dell workstation can be reprepped for Saipan office. Deliver and setup Image Manager Server. |
04/23/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41874
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Jamie's Saipan workstation SonicWALL VPN access. |
04/23/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41873
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Create new share drive "Archive Projects" and work with Fargo Pacific to move old, complete project files to new share drive. |
04/22/2025 02:00 pm |
Kevin Hsueh |
No Signature: |
|
W41872
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Re-key and install SSL Certificate |
04/21/2025 11:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41869
|
Onsite |
Guam Community College Shirley August Work Requested: (by: Shirley August) Deliver motorized mobile stand and install stand and ActivPanel LX in GCC Foundation Building. |
04/18/2025 08:36 am |
Chu Hsieh |
No Signature: promethean installation |
|
W41868
|
Onsite |
Guam Community College Shirley August Work Requested: (by: Shirley August) Deliver motorized mobile stand and install stand and ActivPanel LX in GCC Foundation Building in RM 6221. |
04/18/2025 09:00 am |
Kevin Hsueh |
No Signature: Customer signed DSI acknowledgement form |
|
W41866
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create new Exchange Mailbox for Ameah Salas |
04/17/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41864
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Reset Guy's profile password |
04/16/2025 09:45 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41863
|
Service Contract Remote |
JMC Equipment Rental Larry Armamento Work Requested: (by: Larry Armamento) Reset Larry's password (JMCDM\LArmamentoJMC) |
04/16/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41860
|
Service Contract Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Create AD, Email, and MS Office 365 accounts for Jesse McCarrell-Valadez |
04/14/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Cookie Taitano |
|
W41859
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Meeting to discuss MS Office and Acrobat. Troubleshoot VPN client for Saipan workstation. |
04/14/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41858
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Reprep Lenovo M725s (Char old workstation) |
04/14/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41857
|
Project Onsite |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Deliver and install Promethean ActivPanel LX 65” (wall-mounted) on second floor. Power up Promethean ActivPanel LX 65" and connect to The Giving Tree WiFi network. |
04/11/2025 01:30 pm |
Chu Hsieh |
No Signature: project |
|
W41856
|
Onsite |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Deliver and install one Promethean ActivPanel LX 65” (wall-mounted). Wall is concrete. |
04/11/2025 01:30 pm |
Kevin Hsueh |
No Signature: customer signed acknowledgement form |
|
W41855
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Reset ArtRay Irons (AIrons) profile password. |
04/11/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support: Rikka De Leon |
|
W41852
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot printing issues |
04/11/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41851
|
Inhouse |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Conduct Promethean LX End-User Training in DSI Conference Room for The Giving Tree staff. |
04/10/2025 10:00 am |
Alahas Pereda |
No Signature: |
|
W41850
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Mount TV in Conference Room |
04/10/2025 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41849
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: (by: Wes Seleen) Troubleshoot computer. |
05/01/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41847
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dentrix |
04/08/2025 03:15 pm |
Kevin Hsueh |
With Customer Signature |
|
W41846
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Jay Garrido: Setup workstation for Jerome Unpingco. Leiana Topasna: Setup workstation for Jefferson Wendell Garcia |
04/08/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41845
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Jay Garrido: Create new email and MS Office 365 accounts for Jerome Unpingco. Leiana Topasna: Create new email and MS Office 365 accounts for Jefferson Wendell Garcia. |
04/08/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41844
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Update Ajera to version 10.10.05 |
04/08/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41842
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Configure CYMA Access and Configure exchange email in Outlook client on Brittany's workstation |
04/07/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41841
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) troubleshoot Eric printing issues |
04/07/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41840
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new Active Directory profile for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41839
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new email and MS Office 365 account for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41837
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Eric's Monitor issues. No display |
04/04/2025 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41836
|
Service Contract Onsite |
Fargo Pacific, Inc. Joseph Magsino Work Requested: (by: Joseph Magsino) Transfer Primavera P6 software from old laptop to new laptop. |
04/04/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41835
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate TMcdermott@ambyth.com per Leiana's request |
04/03/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Leiana Topasna |
|
W41834
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup new Lenovo Workstation. |
04/03/2025 02:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41833
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Jeaneshia Salas email issue |
04/03/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41831
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Install Nitro PDF on Darryl Navarro and Adrienne Dayson laptops |
04/02/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41830
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Deliver and setup Front Desk workstation |
04/02/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41828
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) continue with the server backup issues |
04/01/2025 08:30 am |
Chu Hsieh |
No Signature: remote |
|
W41827
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) continue with backup troubleshooting |
03/31/2025 10:00 am |
Chu Hsieh |
No Signature: Remote Support |
|
W41825
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Conference Room Workstation |
04/01/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41823
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Gail: Terminate Deearah Torre (DTorre@ambyth.com). No backup needed. Jay: Terminate Kaela Quirante (KQuirante@ambyth.com). No backup needed. |
03/31/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41822
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: (by: Becky Quintanilla) Deliver and install new 16-Port Gigabit Switch |
03/31/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41820
|