S
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Customer Signature | |
|---|---|---|---|---|---|
|
W41866
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Create new Exchange Mailbox for Ameah Salas |
04/17/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41864
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Reset Guy's profile password |
04/16/2025 09:45 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41863
|
Service Contract Remote |
JMC Equipment Rental Larry Armamento Work Requested: (by: Larry Armamento) Reset Larry's password (JMCDM\LArmamentoJMC) |
04/16/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41860
|
Service Contract Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Create AD, Email, and MS Office 365 accounts for Jesse McCarrell-Valadez |
04/14/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Cookie Taitano |
|
W41859
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Meeting to discuss MS Office and Acrobat. Troubleshoot VPN client for Saipan workstation. |
04/14/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41858
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Reprep Lenovo M725s (Char old workstation) |
04/14/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41857
|
Project Onsite |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Deliver and install Promethean ActivPanel LX 65” (wall-mounted) on second floor. Power up Promethean ActivPanel LX 65" and connect to The Giving Tree WiFi network. |
04/11/2025 01:30 pm |
Chu Hsieh |
No Signature: project |
|
W41856
|
Onsite |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Deliver and install one Promethean ActivPanel LX 65” (wall-mounted). Wall is concrete. |
04/11/2025 01:30 pm |
Kevin Hsueh |
No Signature: customer signed acknowledgement form |
|
W41855
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Reset ArtRay Irons (AIrons) profile password. |
04/11/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support: Rikka De Leon |
|
W41852
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot printing issues |
04/11/2025 08:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41851
|
Inhouse |
The Giving Tree Maelonie Tamondong Work Requested: (by: Maelonie Tamondong) Conduct Promethean LX End-User Training in DSI Conference Room for The Giving Tree staff. |
04/10/2025 10:00 am |
Alahas Pereda |
No Signature: |
|
W41850
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Mount TV in Conference Room |
04/10/2025 10:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41847
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot Dentrix |
04/08/2025 03:15 pm |
Kevin Hsueh |
With Customer Signature |
|
W41846
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Jay Garrido: Setup workstation for Jerome Unpingco. Leiana Topasna: Setup workstation for Jefferson Wendell Garcia |
04/08/2025 02:00 pm |
Kevin Hsueh |
With Customer Signature |
|
W41845
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Jay Garrido: Create new email and MS Office 365 accounts for Jerome Unpingco. Leiana Topasna: Create new email and MS Office 365 accounts for Jefferson Wendell Garcia. |
04/08/2025 08:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41844
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Update Ajera to version 10.10.05 |
04/08/2025 09:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41842
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Configure CYMA Access and Configure exchange email in Outlook client on Brittany's workstation |
04/07/2025 10:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41841
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) troubleshoot Eric printing issues |
04/07/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41840
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new Active Directory profile for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41839
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: (by: Rikka De Leon) Create new email and MS Office 365 account for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41837
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Eric's Monitor issues. No display |
04/04/2025 10:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41836
|
Service Contract Onsite |
Fargo Pacific, Inc. Joseph Magsino Work Requested: (by: Joseph Magsino) Transfer Primavera P6 software from old laptop to new laptop. |
04/04/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41835
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Terminate TMcdermott@ambyth.com per Leiana's request |
04/03/2025 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support: Leiana Topasna |
|
W41834
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) Setup new Lenovo Workstation. |
04/03/2025 02:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41833
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Jeaneshia Salas email issue |
04/03/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41831
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Install Nitro PDF on Darryl Navarro and Adrienne Dayson laptops |
04/02/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41830
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Deliver and setup Front Desk workstation |
04/02/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41828
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) continue with the server backup issues |
04/01/2025 08:30 am |
Chu Hsieh |
No Signature: remote |
|
W41827
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) continue with backup troubleshooting |
03/31/2025 10:00 am |
Chu Hsieh |
No Signature: Remote Support |
|
W41825
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot Conference Room Workstation |
04/01/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41823
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Gail: Terminate Deearah Torre (DTorre@ambyth.com). No backup needed. Jay: Terminate Kaela Quirante (KQuirante@ambyth.com). No backup needed. |
03/31/2025 10:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41822
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: (by: Becky Quintanilla) Deliver and install new 16-Port Gigabit Switch |
03/31/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41820
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Kalene unable to access CEAC website |
03/28/2025 01:50 pm |
Chu Hsieh |
No Signature: remote |
|
W41818
|
Onsite |
Guam Public Library System June Aflague Work Requested: (by: June Aflague) Conduct Promethean ActivPanel V9 End-User training. |
03/28/2025 09:00 am |
Alahas Pereda |
No Signature: |
|
W41817
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Pick up Front Desk workstation and bring back to DSI to reprep |
03/27/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41816
|
Service Contract Remote |
JMC Equipment Rental Larry Armamento Work Requested: (by: Larry Armamento) Restart QuickBooks Database Server Manager. |
03/27/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41811
|
Service Contract Onsite |
Micronesian Divers Association Matt Laguana Work Requested: (by: Matt Laguana) Setup new laptop for Matt |
03/25/2025 09:00 am |
Kevin Hsueh |
With Customer Signature |
|
W41810
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Check Gray Nissan Frontier (7238TFL) Trackimo. Trackimo unit not charging. |
03/24/2025 01:30 pm |
Kevin Hsueh |
No Signature: Warranty |
|
W41806
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Create email and MS Office 365 accounts for Ardel Tumbaga |
03/21/2025 04:00 pm |
Kevin Hsueh |
No Signature: Remote Support |
|
W41804
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup new user profile for Ardel Tumbaga. Setup profile on Accounting workstation. |
03/21/2025 01:00 pm |
Kevin Hsueh |
No Signature: Remote Support: Gail Manuel |
|
W41803
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Lindy's Outlook reported corruption to OST file |
03/21/2025 09:30 am |
Chu Hsieh |
No Signature: remote |
|
W41801
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Create new email account for Peter Raymond |
03/20/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Jay Garrido |
|
W41800
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) recurring spam email being received on rfvstaff and rfvoffice email addresses. Remove Seth, Tim and David email addresses from distribution list. |
03/20/2025 01:30 pm |
Chu Hsieh |
No Signature: remote |
|
W41799
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup workstation for new employee Peter Raymond. Setup new workstation in Logistics Office. Relocate barcode printer from Logistics office to Warehouse; Install barcode printer on Warehouse workstation. |
03/20/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41797
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) DM Upgrade (11.50). Troubleshoot Clare’s email. Issue: Shuts down throughout the day. Perform any MS updates on the server. |
03/19/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |
|
W41796
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Terminate Daniel Torre account |
03/18/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support: Jay Garrido |
|
W41795
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Vanessa reported IP Phone time is off |
03/17/2025 09:30 am |
Kevin Hsueh |
No Signature: Remote Support |
|
W41792
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Deliver and setup 2 new Lenovo laptops. Install ID Badge Printer Software on HR Workstation. |
03/13/2025 01:30 pm |
Kevin Hsueh |
With Customer Signature |
|
W41790
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Deliver and install trackimo units |
03/13/2025 09:30 am |
Kevin Hsueh |
With Customer Signature |