S
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Customer Signature | |
|---|---|---|---|---|---|
|
W42754
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Continue with setting saipan pc and export data from Cedric laptop |
07/16/2026 01:30 pm |
Chu Hsieh | With Customer Signature |
|
W42753
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Update allowed domain listing. check on discrepancies with mailbox imports |
07/15/2026 09:30 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42751
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup new pc |
07/14/2026 01:30 am |
Chu Hsieh | With Customer Signature |
|
W42750
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Mr. Webber's email/outlook |
07/14/2026 09:30 am |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: |
|
W42749
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Chona cannot access certain folders |
07/13/2026 03:30 pm |
Chu Hsieh | No Signature: remote |
|
W42747
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Troubleshoot network. Network down |
07/13/2026 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W42746
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Elisa pc does not power up. |
07/13/2026 10:00 am |
Chu Hsieh | With Customer Signature |
|
W42744
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos troubleshoot server and network. both down |
07/13/2026 08:56 am |
Kevin Hsueh | With Customer Signature |
|
W42743
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Run new network line. Deliver 2 workstations, 2 monitors, and 2 cables |
07/13/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42742
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Create email for Glenn Villanueva |
07/10/2026 10:30 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42741
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks No access to server |
07/10/2026 10:00 am |
Chu Hsieh |
No Signature: Remote Support
Signature for Later: remote |
|
W42740
|
Service Contract Onsite |
Pretzelmaker Chuck Williams Work Requested: by: Chuck Williams Troubleshoot Pretzelmaker Agana network |
07/10/2026 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W42739
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos No server or network access |
07/10/2026 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W42738
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Chona reported no internet nor network access |
07/09/2026 10:45 am |
Chu Hsieh |
No Signature: Remote Support
Signature for Later: remote |
|
W42737
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Setup laptop for CGomez |
07/09/2026 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42736
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot Server |
07/09/2026 09:48 am |
Kevin Hsueh | With Customer Signature |
|
W42735
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West check file server access |
07/08/2026 11:00 am |
Kevin Hsueh | With Customer Signature |
|
W42734
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Check Servers and Network |
07/08/2026 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42733
|
Service Contract Remote |
Guam Memorial Park Anthony Marques Work Requested: by: Anthony Marques No access to network server or internet |
07/07/2026 11:00 am |
Chu Hsieh | No Signature: Remote |
|
W42732
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Check junkstore and unjunk navyfederal.com emails |
07/02/2026 02:00 pm |
Kevin Hsueh | No Signature: |
|
W42730
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Deliver and setup workstation |
07/01/2026 02:30 pm |
Kevin Hsueh | No Signature: no network service |
|
W42729
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Deliver and setup server |
07/01/2026 09:30 am |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: |
|
W42728
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Work with GTA on Plume issue |
07/01/2026 08:00 am |
Kevin Hsueh | With Customer Signature |
|
W42727
|
Service Contract Remote |
Robert J. Yang D.M.D., P.C. Audrey Kate Pontillas Work Requested: by: Audrey Kate Pontillas Various issues |
06/30/2026 03:00 pm |
Chu Hsieh | No Signature: remote |
|
W42723
|
Service Contract Remote |
Robert J. Yang D.M.D., P.C. Audrey Kate Pontillas Work Requested: by: Audrey Kate Pontillas Per Audrey, ShadowProtect back up shows errors. |
06/29/2026 03:00 pm |
Chu Hsieh | No Signature: remote |
|
W42721
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot various issues. |
06/29/2026 02:25 pm |
Kevin Hsueh | With Customer Signature |
|
W42720
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Troubleshoot Maglock on Door D100A |
06/29/2026 02:00 pm |
Kevin Hsueh | No Signature: Warranty Support |
|
W42719
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Troubleshoot network |
06/29/2026 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42715
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Jay: Troubleshoot Cameron Cruz outlook issue Gail: Troubleshoot RDSSRV CYMA access |
06/25/2026 01:30 pm |
Kevin Hsueh | No Signature: Remote Support: Gail and Jay |
|
W42711
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Create new email and MS Office 365 for Cameron Cruz |
06/24/2026 03:30 pm |
Kevin Hsueh | No Signature: Remote Support: Hosted Exchange |
|
W42709
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Setup new employee in workstation |
06/24/2026 02:13 pm |
Kevin Hsueh | With Customer Signature |
|
W42708
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Set up computer for Terrence Brooks. |
06/23/2026 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W42707
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Create new email and MS Office 365 for Charlene L. Taman |
06/23/2026 09:00 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42705
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Fran San Nicolas Work Requested: by: Chona Cabedo Reset password |
06/22/2026 03:15 pm |
Chu Hsieh | With Customer Signature |
|
W42701
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with Pete to troubleshoot CYMA max user license limit issue |
06/17/2026 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42699
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Nida workstation |
06/15/2026 10:52 am |
Kevin Hsueh | With Customer Signature |
|
W42696
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Meeting with Mr. Miller, Jacob, and NCIS representative |
06/10/2026 03:30 pm |
Kevin Hsueh | With Customer Signature |
|
W42695
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Deliver and install 600GB SAS 15K on MDASRV |
06/10/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42694
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Troubleshoot Server. Server running slow |
06/09/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42693
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Setup office network printer on Jon's personal laptop |
06/08/2026 10:00 am |
Chu Hsieh | No Signature: remote |
|
W42691
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama Install Verkada Air Sensor and Air Horn |
06/05/2026 02:00 pm |
Kevin Hsueh | No Signature: Customer Signed Invoice |
|
W42690
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel export ambyth.guam.net emails from myhosting platform. |
06/04/2026 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42688
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Deliver and setup new NVR |
06/03/2026 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42685
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Troubleshoot Feli's access to Archive 2025 pst file |
06/02/2026 03:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42684
|
Onsite |
KHLG & Associates, Inc. Millie Leon Guererro Work Requested: by: Millie Leon Guererro Conduct Promethean ActivPanel V10 Premium End-User Training |
06/01/2026 09:00 am |
Alahas Pereda | No Signature: |
|
W42683
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama deliver and setup Kobe lap |
06/01/2026 10:47 am |
Kevin Hsueh | With Customer Signature |
|
W42682
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot Zoom |
06/01/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42681
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Setup new user Elyssa Cuevas on David's old PC |
05/29/2026 02:00 pm |
Chu Hsieh | No Signature: remote |
|
W42679
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Mr. Webber email issue |
05/28/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42677
|
Service Contract Onsite |
Pretzelmaker Chuck Williams Work Requested: by: Chuck Williams Troubleshoot Pretzelmaker Mall network issues |
05/27/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42676
|
Onsite |
KHLG & Associates, Inc. Millie Leon Guerero Work Requested: by: Millie Leon Guerero Deliver and install one Promethean AP10 Premium 65” on existing mobile stand to KHLG office in EWBC. |
05/26/2026 01:30 pm |
Sean Bacani | No Signature: - Customer signed delivery form. |
|
W42675
|
Onsite |
KHLG & Associates, Inc. Millie Leon Guerero Work Requested: by: Millie Leon Guererro Deliver and install one Promethean AP10 Premium 65” on existing mobile stand to KHLG office in EWBC. |
05/26/2026 01:30 pm |
Kevin Hsueh | No Signature: |
|
W42674
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Connect Elevator lines to new Docomo trunk |
05/26/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42672
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Replace AC42 Access Control Panel. - POC: Monica Salas (671) 734-8402. |
05/22/2026 01:30 pm |
Sean Bacani | No Signature: - Judiciary ACS Project, turnover phase. |
|
W42671
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Install RMA Verkada AC-42 Controller |
05/22/2026 01:30 pm |
Kevin Hsueh | No Signature: |
|
W42670
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Remove one Promethean ActivPanel 10 Standard 75" from wall mount and install on motorized stand on the 1st floor. |
05/21/2026 09:30 am |
Sean Bacani | No Signature: - Customer Signed Acknowledgement Form and Invoice. |
|
W42669
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Remove one Promethean ActivPanel 10 Standard 75" from wall mount and install on motorized stand on the 1st floor. |
05/21/2026 09:30 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W42668
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Install one Promethean ActivPanel 10 Standard 65" on concrete wall on the 2nd floor. |
05/21/2026 10:30 am |
Sean Bacani | No Signature: - Customer signed Invoice and Acknowledgement Form. |
|
W42667
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Install one Promethean ActivPanel 10 Standard 65" on concrete wall on the 2nd floor. |
05/21/2026 10:30 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W42666
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Install two Promethean ActivPanel 10 Premium 86" on motorized stand with battery backups. One panel will be installed on the 1st floor, and the second will be installed on the 2nd floor. |
05/21/2026 09:30 am |
Sean Bacani | No Signature: - Customer signed acknowledgement form and invoice. |
|
W42665
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Install two Promethean ActivPanel 10 Premium 86" on motorized stand with battery backups. One panel will be installed on the 1st floor, and the second will be installed on the 2nd floor. |
05/21/2026 09:30 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W42664
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Rack new server |
05/20/2026 02:30 pm |
Kevin Hsueh | With Customer Signature |
|
W42662
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: by: Becky Quintanilla Deliver and setup SonicWALL TZ380 |
05/19/2026 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42660
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Update QuickBooks on server and workstations |
05/19/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42658
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama - Install PoE Switch and Network camera at SBPA BLDG 2F Copier Room. |
05/18/2026 09:30 am |
Sean Bacani | No Signature: - UOG Verkada Project. |
|
W42657
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama Install Verkada Camera in Copy Room |
05/18/2026 09:30 am |
Kevin Hsueh | No Signature: Project |
|
W42656
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama Installation of the 3rd camera in the SBPA 2nd Floor Copier Room. Installation of the environmental sensor at Café Sirena. Troubleshooting of the fisheye camera in the SBPA Atrium. |
05/15/2026 02:00 pm |
Kevin Hsueh | No Signature: Project |
|
W42655
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama - Installation of the 3rd camera in the SBPA 2nd Floor Copier Room. - Installation of the environmental sensor at Café Sirena. - Troubleshooting of the fisheye camera in the SBPA Atrium. |
05/15/2026 02:00 pm |
Sean Bacani | No Signature: - UOG Verkada Project |
|
W42654
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Provide end-user training for the remaining topics on Verkada usage. - Replace AC42. |
05/15/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project, Final Phases. |
|
W42648
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Perform QuickBooks update on server and workstations. Troubleshoot various user workstation issues. |
05/12/2026 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42647
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Users unable to access Guam CYMA |
05/12/2026 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42646
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Backup Saipan CYMA company data |
05/11/2026 02:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42645
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup new employee workstation for Logistics and one at HQ. |
05/11/2026 01:30 pm |
Sean Bacani | With Customer Signature |
|
W42644
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Create new email and MS Office 365 accounts for Tianalynn Arriola |
05/11/2026 08:30 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42643
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Gail: Check Saipan CYMA Backup. Leiana: Create new account for Riley Miller |
05/08/2026 02:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42642
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos - Deliver Panoramic Workstation Tower. - Verify system functions. |
05/07/2026 09:30 am |
Sean Bacani | With Customer Signature |
|
W42641
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Install UPS battery |
05/07/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42640
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Delete IQuitugua account and create a generic Receptionist. |
05/06/2026 02:00 pm |
Chu Hsieh | No Signature: remote |
|
W42639
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Complete Beazley Cyber Insurance Application Form. |
05/06/2026 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42638
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos - Perform Initial Setup of the workstation. |
05/06/2026 09:15 am |
Sean Bacani | No Signature: - Inhouse Service. |
|
W42634
|
Service Contract Inhouse |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Troubleshoot Trackimo on 2019- Red Buick- TU5852 and 2013 Ford E150- BR8430 |
05/04/2026 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42633
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Create email and ms office 365 accounts for Denise Raphael |
05/04/2026 08:30 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42632
Ref/PO#1022203 |
Onsite |
Level 10 Level 10 Inc Work Requested: by: Level 10 Inc - Ross Store 492. Replace PIN Pad at Register 22. - Turn in extra duplicate PIN Pads. |
05/01/2026 10:30 am |
Sean Bacani | No Signature: - Customer signed WO and Custody Form. |
|
W42630
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Fran San Nicolas Work Requested: by: Fran San Nicolas troubleshoot workstation |
05/01/2026 10:10 am |
Kevin Hsueh | With Customer Signature |
|
W42629
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Setup Xerox Printer |
05/01/2026 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42628
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Create new email and MS Office 365 accounts for Jared Williams and Kurt Kloulubak |
04/30/2026 01:30 pm |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42626
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Check SonicWALL Junk Store for ClientInvoicing@esquiresolutions.com emails |
04/30/2026 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42625
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup AJ on Logistics Office Workstation |
04/30/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42624
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Troubleshoot Network Issues |
04/29/2026 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42623
|
Service Contract Remote |
Isa Dental Lori Wong Work Requested: by: Lori Wong Troubleshoot Dentrix Access |
04/20/2026 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42622
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West SSL certificate expired 4/27/26 |
04/28/2026 10:15 am |
Chu Hsieh | No Signature: Remote |
|
W42619
|
Onsite |
Mayor's Council of Guam (Admin) Tianna Sarrosa Work Requested: by: Tianna Sarrosa - Troubleshoot Motorized Stand, Will Zayas reported is not able to move up and down. |
04/23/2026 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42617
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project, Cleanup Phase. |
04/22/2026 10:00 pm |
Sean Bacani | No Signature: - Judiciary ACS Project, Cleanup Phase |
|
W42613
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos - Diagnose Panoramic Workstation Tower. |
04/21/2026 10:15 am |
Sean Bacani | No Signature: - Inhouse Service. |
|
W42612
|
Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Computer is not turning on. |
04/20/2026 04:43 pm |
Sean Bacani | With Customer Signature |
|
W42611
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Judiciary Verkada Project |
04/08/2026 02:00 pm |
Kevin Hsueh | No Signature: Project |
|
W42610
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot server and network |
04/17/2026 01:44 pm |
Kevin Hsueh | With Customer Signature |
|
W42609
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot server and network |
04/17/2026 11:29 am |
Kevin Hsueh | With Customer Signature |
|
W42604
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Chona Cabedo Server not up. |
04/16/2026 07:45 pm |
Chu Hsieh | No Signature: remote |
|
W42603
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams troubleshoot servers and network |
04/17/2026 10:16 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42602
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot servers and networks |
04/17/2026 08:30 am |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: |
|
W42600
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
04/10/2026 09:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42599
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
04/09/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42598
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Guam CYMA upgrade to version 23 |
04/10/2026 09:00 am |
Kevin Hsueh | No Signature: Gail was in a m |
|
W42597
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Setup new user and email account for IQuitugua. Chloe has email issue and Flor has Timeslip issue |
04/09/2026 11:00 am |
Chu Hsieh | No Signature: remote |
|
W42595
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
04/08/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42594
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Lisa receiving spoof emails. Check and resolve. |
04/08/2026 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42593
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup workstation (TRMA-MZ01Y35E) for CGarcia |
04/08/2026 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42591
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
04/07/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42590
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
04/06/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42588
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Judiciary Verkada Access Control Project |
04/01/2026 01:30 pm |
Kevin Hsueh | No Signature: Project |
|
W42587
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Create new accounts for Cherika Garcia |
04/06/2026 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42585
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Troubleshoot internet. Internet down. |
04/06/2026 08:36 am |
Kevin Hsueh | With Customer Signature |
|
W42584
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
04/03/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42583
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
04/02/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42582
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
04/01/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42581
|
Remote |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Work on Verkada Project Turnover Documentation |
03/30/2026 03:00 pm |
Kevin Hsueh | No Signature: |
|
W42580
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/31/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42579
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Terminate JGuzman@ambyth.com |
03/31/2026 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42577
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
03/30/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42576
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Create Windows AD, Email, MS Office, MS Teams accounts for Weslee Nonesa |
03/30/2026 01:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42575
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Judiciary Verkada Access Control Project |
03/27/2026 02:00 pm |
Kevin Hsueh | No Signature: Project |
|
W42573
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/27/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42570
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Gail Outlook. Troubleshoot Fanny CYMA Printing issues |
03/27/2026 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42569
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Judiciary Verkada Access Control Project |
03/24/2026 09:30 am |
Kevin Hsueh | No Signature: Project |
|
W42568
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/26/2026 09:30 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42567
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
03/25/2026 01:30 pm |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42565
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Block Facebook, Pinterest, and Instagram. Check doa.guam.gov emails going to junk |
03/25/2026 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42564
|
Onsite |
Guam Community College Jason Soliva Work Requested: by: Jason Soliva Conduct Promethean ActivPanel LX End-User Training at GCC. |
03/26/2026 02:00 pm |
Alahas Pereda | No Signature: Customer signed End-User training sign-in sheet. |
|
W42563
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Remove WPS Office Program |
03/25/2026 02:21 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42562
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Lynns computer does not boot |
03/25/2026 09:37 am |
Kevin Hsueh | With Customer Signature |
|
W42561
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot CYMA Server Backup |
03/25/2026 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W42560
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
03/24/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42559
|
Onsite |
Mayor's Council of Guam (Admin) Tianna Sarrosa Work Requested: by: Tianna Sarrosa Conduct Promethean ActivPanel V10 End-User Training at Mayor’s Council of Guam Admin office. |
03/25/2026 10:00 am |
Alahas Pereda | No Signature: Customer signed End-User training sign in sheet. |
|
W42558
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Flor Outlook freeze up |
03/24/2026 10:57 am |
Chu Hsieh | No Signature: remote |
|
W42556
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/23/2026 11:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42555
|
Onsite |
Mayor's Council of Guam (Admin) Tianna Sarrosa Work Requested: by: Tianna Sarrosa Install qty 1 . Promethean V10 65" with OPSM, motorized stand, Owl Lab 360 conference camera, Logitech Brio webcam, Logitech MK270 wireless keyboard & mouse combo, and APC battery backups. |
03/23/2026 09:30 am |
Sean Bacani | No Signature: - Customer signed Invoice and Acknowledgement Form. |
|
W42554
|
Onsite |
Mayor's Council of Guam (Admin) Tianna Sarrosa Work Requested: by: Tianna Sarrosa Install qty 1 . Promethean V10 65" with OPSM, motorized stand, Owl Lab 360 conference camera, Logitech Brio webcam, Logitech MK270 wireless keyboard & mouse combo, and APC battery backups. |
03/23/2026 09:30 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W42553
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Judiciary CCTV Project |
03/18/2026 02:00 pm |
Kevin Hsueh | No Signature: Project |
|
W42552
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/20/2026 01:30 pm |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42551
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Install Promethean V10 86”, motorized stand and backups at UOG School of Engineering Building, 2nd floor conference room. Unmount one existing Promethean V10 75” (PO#BR250406) that was originally wall-mounted on the 2nd floor and place it on the second motorized stand. |
03/20/2026 09:30 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W42550
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Install Promethean V10 86”, motorized stand and backups at UOG School of Engineering Building, 2nd floor conference room. Unmount one existing Promethean V10 75” (PO#BR250406) that was originally wall-mounted on the 2nd floor and place it on the second motorized stand. |
03/20/2026 09:30 am |
Sean Bacani | No Signature: - Customer signed Invoice and Acknowledgement Form. |
|
W42549
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/19/2026 11:30 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42548
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
03/18/2026 01:30 pm |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42546
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Check NVR |
03/18/2026 10:45 am |
Kevin Hsueh | With Customer Signature |
|
W42545
|
Onsite |
Guam Community College Jason Soliva Work Requested: by: Jason Soliva Install Promethean LX 75" and ActivSoundbar on mobile stand from PO# 2600228 to Building D, room D1. |
03/18/2026 09:30 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W42544
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
03/17/2026 11:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42543
|
Onsite |
Guam Community College Jason Soliva Work Requested: by: Jason Soliva Install Promethean LX 75" and ActivSoundbar on mobile stand from PO# 2600228 to Building D, room D1. |
03/18/2026 09:30 am |
Sean Bacani | No Signature: - Customer signed installation form and invoice. |
|
W42542
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Judiciary Verkada CCTV Project |
03/16/2026 02:00 pm |
Kevin Hsueh | No Signature: Project |
|
W42541
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: by: Linda Santos Dentrix software running sluggish |
03/17/2026 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42540
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Install trackimo |
03/17/2026 09:20 am |
Kevin Hsueh | With Customer Signature |
|
W42539
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
03/16/2026 01:30 pm |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42537
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot Xerox Printer |
03/16/2026 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W42536
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Set email forwarding from CFalrad@ambyth.com to LTopasna@ambyth.com. Reset CFalrad@ambyth.com password. |
03/13/2026 04:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42534
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Meeting with Colin for new clinic network |
03/13/2026 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42533
|
Service Contract Inhouse |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Setup NAS |
04/02/2026 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42532
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Troubleshoot CGomez@ambyth.com Outlook. Emails randomly being moved to deleted folder |
03/12/2026 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42531
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Backup CTaijeron@ambyth.com email. Terminate email account after mailbox backup. |
03/11/2026 04:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42530
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot Xerox Printer |
03/11/2026 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42529
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Add Emiline to Intak distribution group. Troubleshoot Vanessa Timeslips issue. |
03/10/2026 02:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42528
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Agnes reported users unable to login to CSII |
03/10/2026 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42526
|
Remote |
Calvo's Select Care Neil Pagulayan Work Requested: by: Neil Pagulayan Work with Neil on IP Phone Provisioning Issues |
03/09/2026 03:30 pm |
Kevin Hsueh | No Signature: Project |
|
W42525
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Troubleshoot Cam11, Cam12, and Cam16. Cameras reboot constantly |
03/06/2026 03:00 pm |
Kevin Hsueh | No Signature: Project |
|
W42524
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Josh Dandan Work Requested: by: Josh Dandan Troubleshoot Josh Dandan (JDandan@ambyth.com) Outlook Issues on Mac |
03/09/2026 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42523
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
03/06/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42520
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Setup workstation for new employee |
03/06/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42519
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/05/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42518
|
Remote |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Verkada CCTV Project |
03/05/2026 09:30 am |
Kevin Hsueh | No Signature: Project |
|
W42517
|
Onsite |
Guam Department of Education Erick Cortez Work Requested: by: Erick Cortez Conduct Promethean Course Two Training at St. Paul Christian School. |
03/05/2026 08:00 am |
Alahas Pereda | With Customer Signature |
|
W42516
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/04/2026 10:00 am |
Sean Bacani | No Signature: - Judicary ACS Project |
|
W42515
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Judiciary CCTV Project |
03/04/2026 02:00 pm |
Kevin Hsueh | No Signature: Project |
|
W42514
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Create new accounts for Transportation and setup workstation |
03/04/2026 01:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42513
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Terminate Peter Raymond email |
03/04/2026 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42512
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
03/03/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42511
|
Onsite |
Guam Department of Education Erick Cortez Work Requested: by: Erick Cortez Conduct Promethean Course One Training at St. Paul Christian School |
03/04/2026 08:00 am |
Alahas Pereda | With Customer Signature |
|
W42510
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Floretta relocated to another PC. Setup Outlook |
03/03/2026 10:00 am |
Chu Hsieh | No Signature: remote |
|
W42509
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Check 3CX Outbound Call issue for IPC extension 310 |
03/03/2026 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42506
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
02/27/2026 01:00 pm |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42505
|
Remote |
Office of the Attorney General Lorino Osalla Work Requested: by: Lorino Osalla Troubleshoot 3CX Bridge |
02/27/2026 02:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42503
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
02/26/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42501
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
02/25/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42500
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Export NEricsson mailbox and setup access for FSalas to access the exported mailbox |
02/25/2026 10:00 am |
Chu Hsieh | No Signature: REMOTE |
|
W42499
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Delete Clare@guamlaw.net |
02/25/2026 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42497
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
02/24/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42496
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Agnes Quitugua Setup access to timeclock workstation for Agnes. Check Naomi Email issues. |
02/24/2026 02:30 pm |
Kevin Hsueh | With Customer Signature |
|
W42495
|
Onsite |
Calvo's Select Care Edward G. Calvo Work Requested: by: Edward G. Calvo 3CX Project |
02/24/2026 09:30 am |
Kevin Hsueh | No Signature: Project |
|
W42494
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
02/23/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42493
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot Dr. Kobayashi AD Server and Workstation communication issues |
02/23/2026 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42492
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Install Trackimo |
02/23/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42491
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
02/20/2026 01:00 pm |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42490
|
Onsite |
Guam Behavioral Health and Wellness Center Rita Marie Untalan Work Requested: by: Rita Marie Untalan Relocate the following items from GBHWC’s JJP office in DYA to Healing Hearts Crisis Center in Tamuning. Qty 1 – AP9 65” Qty 1 – Mobile stand Qty 1 – Soundbar Qty 1 – Logitech Webcam Qty 1 – APC Battery Back-UPS Qty 1 – Logitech MK270 Wireless keyboard and mouse |
02/20/2026 09:00 am |
Sean Bacani | No Signature: - Customer signed acknowledgement form. |
|
W42489
|
Onsite |
Guam Behavioral Health and Wellness Center Rita Marie Untalan Work Requested: by: Rita Marie Untalan Relocate the following items from GBHWC’s JJP office in DYA to Healing Hearts Crisis Center in Tamuning. Qty 1 – AP9 65” Qty 1 – Mobile stand Qty 1 – Soundbar Qty 1 – Logitech Webcam Qty 1 – APC Battery Back-UPS Qty 1 – Logitech MK270 Wireless keyboard and mouse |
02/20/2026 09:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W42488
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
02/19/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42486
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama - Continue ACS Installation. |
02/18/2026 02:00 pm |
Sean Bacani | No Signature: - UOG Verkada Project. |
|
W42485
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
02/18/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42484
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama Troubleshoot MagLock |
02/18/2026 03:00 pm |
Kevin Hsueh | No Signature: |
|
W42483
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Troubleshoot Vanessa Cruz Outlook |
02/18/2026 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42482
|
Service Contract Remote |
Micronesian Divers Association Raquel Brion Work Requested: by: Raquel Brion Check SonicWALL Email Security for stamps.com emails |
02/18/2026 01:00 pm |
Kevin Hsueh | No Signature: remote support |
|
W42480
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Setup Vanessa in Sureta's old office |
02/18/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42479
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Chona Printer issues |
02/17/2026 04:30 pm |
Kevin Hsueh | No Signature: remote support |
|
W42477
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project |
02/13/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42476
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
02/12/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42475
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Troubleshoot Sheryl workstation. No internet |
02/13/2026 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W42474
|
Inhouse |
Anna Tupaz Anna Tupaz Work Requested: by: Anna Tupaz Troubleshoot computer. It keeps freezing. |
02/12/2026 01:29 pm |
Sean Bacani | No Signature: - Inhouse Service. |
|
W42472
|
Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Install qty1 Trackimo unit on Nissan NV1500 |
02/12/2026 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42471
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
02/11/2026 10:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42470
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Verkada Access Control Project |
02/10/2026 01:30 pm |
Kevin Hsueh | No Signature: Project |
|
W42468
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
02/10/2026 11:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42466
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna - Setup Bella Dimalibot on workstation at Logistics. |
02/10/2026 09:00 am |
Sean Bacani | With Customer Signature |
|
W42465
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Create account and email for Natasha Santos |
02/09/2026 03:30 pm |
Kevin Hsueh | No Signature: Remote Support: Agnes |
|
W42464
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Create new account for Maria Bella Dimalibot |
02/09/2026 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42463
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Gail - Check/Troubleshoot Subic connection to CYMA Rikka - Create new email distribution group with members she provided. |
02/09/2026 01:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42462
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Check ShadowProtect Backup |
02/09/2026 10:30 am |
Chu Hsieh | No Signature: remote |
|
W42461
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
02/06/2026 01:30 pm |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42459
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Verkada Project |
02/06/2026 01:30 pm |
Kevin Hsueh | No Signature: Project |
|
W42456
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Judiciary ACS Project. |
02/05/2026 01:00 pm |
Sean Bacani | No Signature: - Judiciary ACS Project. |
|
W42455
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Verkada project |
02/05/2026 01:30 pm |
Kevin Hsueh | No Signature: Project |
|
W42454
|
Onsite |
Guam Department of Education Danielle Torres Work Requested: by: Danielle Torres Deliver Loaner Promethean ActivPanel V7 65" with mobile stand to Astumbo Elementary School, room G103. Teacher, Vanessa Pangelinan, will use the ActivPanel for the rest of the school year. |
02/05/2026 10:30 am |
Sean Bacani | No Signature: Pro Bono |
|
W42453
|
Onsite |
Guam Department of Education Danielle Torres Work Requested: by: Danielle Torres Deliver Loaner Promethean ActivPanel V7 65" with mobile stand to Astumbo Elementary School, room G103. Teacher, Vanessa Pangelinan, will use the ActivPanel for the rest of the school year. |
02/05/2026 10:30 am |
Kevin Hsueh | No Signature: Customer signed loaner form |
|
W42452
|
Onsite |
Guam Department of Education Carla Aguon Work Requested: by: Carla Aguon Adjust the ActivPanel position on the mobile stand at Tamuning Elementary School, Room C111. |
02/05/2026 09:30 am |
Sean Bacani | With Customer Signature |
|
W42451
|
Onsite |
Guam Department of Education Carla Aguon Work Requested: by: Carla Aguon Adjust the ActivPanel position on the mobile stand at Tamuning Elementary School, Room C111. |
02/05/2026 09:30 am |
Kevin Hsueh | No Signature: customer signed main workorder |
|
W42450
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Deliver installation materials. - Mount Verkada ACS panels. |
02/04/2026 01:30 pm |
Sean Bacani | No Signature: - Judiciary Verkada ACS Project. |
|
W42449
|
Onsite |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas Deliver and mount Verkada Equipment |
02/04/2026 02:00 pm |
Kevin Hsueh | No Signature: Project |
|
W42448
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Josh Dandan Work Requested: by: Josh Dandan Setup Rhea Joi Panalagao (RPanalaga) on Subic Workstation |
02/04/2026 10:00 am |
Kevin Hsueh | No Signature: Remote Support: Josh Dandan |
|
W42447
|
Inhouse |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Continue refining Judiciary project plan phase. Prepare for Initial installation onsite. |
02/03/2026 08:30 am |
Sean Bacani | No Signature: - Judiciary ACS project. |
|
W42446
|
Inhouse |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Continue refining Judiciary project plan phase. |
02/02/2026 03:30 pm |
Sean Bacani | No Signature: - Judiciary Verkada ACS project. |
|
W42445
|
Service Contract Onsite |
Isa Dental Lori Wong Work Requested: by: Lori Wong Troubleshoot intra oral xray |
02/04/2026 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42444
|
Inhouse |
Judiciary of Guam Monica Salas Work Requested: by: Monica Salas - Perform initial configuration and planning phases for the ACS and Verkada Command. |
01/16/2026 11:00 am |
Sean Bacani | No Signature: - Judiciary ACS Project |
|
W42443
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Terrence Brooks Work Requested: by: Terrence Brooks renew SSL certificate for website guamlaw.net |
02/03/2026 11:00 am |
Chu Hsieh | No Signature: remote |
|
W42442
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Nicole reported Jon having issue sending to recipient. Email block stating guamlawoffice.com domain is blacklisted. |
02/03/2026 01:30 pm |
Chu Hsieh | No Signature: remote |
|
W42441
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Deliver nine Sony soundbars to St. Paul Christian School. |
02/03/2026 09:10 am |
Alahas Pereda | With Customer Signature |
|
W42440
|
Service Contract Onsite |
Isa Dental Lori Wong Work Requested: by: Lori Wong Troubleshoot Carestream and server |
02/02/2026 04:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42439
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Nicole is leaving RFV. Setup Flo profile to access Nicole's mailbox. |
02/02/2026 12:00 pm |
Chu Hsieh | No Signature: remote |
|
W42438
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Troubleshoot ajera issue access from remote vpn wirh Tisha Makio |
01/30/2026 10:45 am |
Chu Hsieh | No Signature: Remote |
|
W42436
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Backup and Terminate Reina Panalagao (RPanalagao@ambyth.com) |
01/30/2026 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42435
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Mr. Webber iPhone and workstation Exchange sync issues |
01/29/2026 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42434
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama we can proceed with scheduling the installation of the camera as-is on Wednesday, January 28 at 2:00 PM, so we can move toward closing out this PO. Prior to the installation, we kindly ask that Verkada Command be fully configured for the items below. Please let us know once the setup is complete, or if there’s anything you need from our end: • Maglock and push-to-exit button – Room 245 • Environmental sensor and horn speaker – Café Sirena |
01/28/2026 02:00 pm |
Sean Bacani | No Signature: - UOG Verkada Project |
|
W42433
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama we can proceed with scheduling the installation of the camera as-is on Wednesday, January 28 at 2:00 PM, so we can move toward closing out this PO. Prior to the installation, we kindly ask that Verkada Command be fully configured for the items below. Please let us know once the setup is complete, or if there’s anything you need from our end: • Maglock and push-to-exit button – Room 245 • Environmental sensor and horn speaker – Café Sirena |
01/28/2026 02:00 pm |
Kevin Hsueh | No Signature: |
|
W42432
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: by: Bonnie Alig - Replace TV signage screen. |
01/28/2026 08:30 am |
Sean Bacani | No Signature: - Customer signed Kevin's work order. |
|
W42431
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: by: Bonnie Alig Replace screen |
01/28/2026 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W42430
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Install 9 Promethean AP10 & mobile stands to St. Paul Christian School. |
02/02/2026 09:30 am |
Sean Bacani | No Signature: - Customer signed Invoice and Acknowledgement Forms. |
|
W42429
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Install 9 Promethean AP10 & mobile stands to St. Paul Christian School. |
02/02/2026 09:30 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W42427
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel - Setup Gail's new MacBook Pro M5 |
01/26/2026 10:00 am |
Sean Bacani | With Customer Signature |
|
W42426
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Terminate FCagang@ambyth.com and MPerez@ambyth.com |
01/26/2026 08:30 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42423
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Josh Dandan Work Requested: by: Josh Dandan Update hrsubic@ambyth.com distribution group members. |
01/23/2026 02:00 pm |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42422
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel "Gail" folder missing in Scan Directory. Troubleshoot Malou Palma Guam CYMA Access |
01/23/2026 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42421
|
Onsite |
Calvo's Select Care Edward G. Calvo Work Requested: by: Edward G. Calvo Setup IP Phones. Test 3CX |
01/23/2026 09:00 am |
Kevin Hsueh | No Signature: Project |
|
W42419
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Chona's Laptop Printing Issues |
01/22/2026 03:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42418
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot analog line for alarm panel |
01/22/2026 02:30 pm |
Kevin Hsueh | With Customer Signature |
|
W42417
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Conduct Promethean V10 Standard End-User Training at School of Engineering building in Lecture Room 3. |
01/23/2026 04:00 pm |
Alahas Pereda | No Signature: |
|
W42415
|
Onsite |
Guam Department of Education Carla Aguon Work Requested: by: Carla Aguon Conduct Promethean V10 Standard End-User Training at TAMES, room C111. |
01/22/2026 09:00 am |
Alahas Pereda | No Signature: |
|
W42413
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama - Setup new Macbook Pro for Jacob Tareyama. |
01/20/2026 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42411
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua troubleshoot various issues |
01/19/2026 11:11 am |
Kevin Hsueh | With Customer Signature |
|
W42406
|
Inhouse |
Fargo Pacific, Inc. Jay Park Work Requested: by: Guy Binoya Set up new laptop for Alex Park. |
01/15/2026 02:24 pm |
Sean Bacani | With Customer Signature |
|
W42405
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Install the following items at UOG School of Engineering building. UOG staff will move the boxes to the 2nd floor. 1st Floor: 75" Panel: Concrete wall mounted with Backups 2nd Floor: 75" Panel: Concrete wall-mounted with Backups 86" Panel: Mobile Stand with Backups and Logitech Webcam and Owl Labs camera. POC: Jonathan Nguyen Contact: (Office) 671-735-0318 or (Cell) 671-777-4268 |
01/15/2026 09:00 am |
Sean Bacani | No Signature: - Customer signed invoice. |
|
W42404
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Install the following items at UOG School of Engineering building. UOG staff will move the boxes to the 2nd floor. 1st Floor: 75" Panel: Concrete wall mounted with Backups 2nd Floor: 75" Panel: Concrete wall-mounted with Backups 86" Panel: Mobile Stand with Backups and Logitech Webcam and Owl Labs camera. POC: Jonathan Nguyen Contact: (Office) 671-735-0318 or (Cell) 671-777-4268 |
01/15/2026 09:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W42403
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot various issues |
01/14/2026 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42401
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Server/Network running slow |
01/13/2026 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42400
|
Onsite |
WSP USA INC. Ann-Marie Flores Work Requested: by: Ann-Marie Flores Deliver and install cable protector. |
01/13/2026 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42399
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup Fran San Nicolas on Guam Workstation. Setup Angel Santos on Saipan Workstation. |
01/13/2026 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42398
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James terminate the email accounts for Jason Manahan and Takeshi Salas (JManahan@ambyth.com; TSalas@ambyth.com) |
01/12/2026 09:00 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42395
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Update Ajera |
12/30/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42394
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Mr. Webber's Workstation |
12/30/2025 02:00 pm |
Kevin Hsueh | No Signature: Unable to load webapp |
|
W42392
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot MPalma Laptop |
12/22/2025 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42391
|
Remote |
Office of the Attorney General Lorino Osalla Work Requested: by: Lorino Osalla Setup 3CX Bridge between Admin and CSED 3CX Systems |
12/19/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42390
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Add JLee@ambyth.com and JCabingas@ambyth.com to Logistics@ambyth.com distribution group. |
12/18/2025 04:00 pm |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42389
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Check ShadowProtect ImageManager and rekey SSL certificate |
12/18/2025 11:00 am |
Chu Hsieh | No Signature: remote |
|
W42388
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Troubleshoot Michaels Laptop |
12/18/2025 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W42387
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Setup employee profile on workstation |
12/17/2025 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W42383
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Chona advised her webcam is not working |
12/15/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42382
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Terminate JMartinezJMC@mcpgroupgu.com, JValadezJMC@mcpgroupgu.com, RCruzJMC@mcpgroupgu.com, and ZBarcinasJMC@mcpgroupgu.com per Francene Paulino’s request. |
12/12/2025 02:30 pm |
Unassigned | No Signature: Hosted Exchange Support |
|
W42380
Ref/PO#PO 20250958 |
Onsite |
Guam Department of Education Carla Aguon Work Requested: by: Carla Aguon Pick up AP10 Standard 75" and mobile stand from GDOE warehouse. Deliver and install at Tamuning Elementary School, Room C111. |
12/12/2025 09:00 am |
Sean Bacani | No Signature: - Customer signed invoice. |
|
W42379
Ref/PO#PO 20250958 |
Onsite |
Guam Department of Education Carla Aguon Work Requested: by: Carla Aguon Pick up AP10 Standard 75" and mobile stand from GDOE warehouse. Deliver and install at Tamuning Elementary School, Room C111. |
12/12/2025 09:00 am |
Kevin Hsueh | No Signature: Customer signed Acknowledgement Form |
|
W42374
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Debtmaster Upgrade to 11.54 |
12/11/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42373
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Check Extension 100 IP Phone Time. Setup Mitch email on his mobile phone. |
12/09/2025 02:12 pm |
Kevin Hsueh | With Customer Signature |
|
W42371
|
Service Contract Inhouse |
Office of the Attorney General Jon Ilao Work Requested: by: Jon Ilao - Digital signage installation. |
12/04/2025 09:00 am |
Sean Bacani | No Signature: - OAG Project |
|
W42369
|
Onsite |
Judiciary of Guam Zchalyn Tandoc Work Requested: by: Zchalyn Tandoc Site Visit with Calpac |
12/09/2025 09:30 am |
Kevin Hsueh | No Signature: Project |
|
W42366
|
Inhouse |
Office of the Attorney General Jon Ilao Work Requested: by: Jon Ilao LED Display Installation |
12/04/2025 09:00 am |
Kevin Hsueh | No Signature: |
|
W42364
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Setup new workstation |
12/03/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42363
|
Onsite |
Judiciary of Guam Zchalyn Tandoc Work Requested: by: Zchalyn Tandoc Access Control Project Site Visit |
12/02/2025 09:00 am |
Kevin Hsueh | No Signature: Project |
|
W42362
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Troubleshoot Network |
12/03/2025 09:02 am |
Kevin Hsueh | With Customer Signature |
|
W42361
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Reset Andrew Cruz Password |
12/03/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42359
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Troubleshoot Kevin Fowler mobile phone |
12/01/2025 03:30 pm |
Kevin Hsueh | With Customer Signature |
|
W42358
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Agnes reported she is not receiving scans to email |
12/01/2025 01:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42356
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Create email account for Jeremiah Manibusan |
12/01/2025 09:30 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42355
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Jay unable to open Excel files |
11/26/2025 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42354
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Tone and trace GSC Alarm panel analog line. |
11/26/2025 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42353
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Laptop connection to lobby TV via HDMI |
11/26/2025 09:00 am |
Sean Bacani | With Customer Signature |
|
W42352
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gregory David Work Requested: by: Gregory David Troubleshoot Mr. David Laptop issue |
11/26/2025 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W42351
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Anthony reported network running sluggish |
11/25/2025 10:00 am |
Chu Hsieh | No Signature: remote support |
|
W42349
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Subic Office access to Guam and Saipan Network Resources |
11/25/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42345
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Grant Seafix Guam Share Drive access to Subic Staff: Marilou, Leila, Jennifer and Benjie. Setup Microsoft Project on Fatima laptop. |
11/21/2025 11:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42343
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Troubleshoot Email Issues |
11/21/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42342
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: by: Merycris Francisco Relocate 9 Promthean ActivPanels to Royal Orchid storage. |
11/20/2025 01:00 pm |
Sean Bacani | No Signature: - Customer signed Invoice and Promethean Acknowledgement Forms. |
|
W42341
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: by: Merycris Francisco Relocate 9 Promthean ActivPanels to Royal Orchid storage. |
11/20/2025 01:00 pm |
Kevin Hsueh | No Signature: Customer signed invoice |
|
W42337
|
Onsite |
Adventures In Learning Child Development Center Mayrenann Santos Work Requested: by: Mayrenann Santos Conduct Promethean ActivPanel V10 End-User Training. |
11/19/2025 10:00 am |
Alahas Pereda | No Signature: |
|
W42336
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama Install Verkada Access Control |
11/18/2025 10:00 am |
Sean Bacani | No Signature: - Customer signed invoice. |
|
W42335
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama Install Verkada Access Control |
11/18/2025 10:00 am |
Kevin Hsueh | No Signature: Customer signed invoice |
|
W42333
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Rekey SSL Certificate |
11/17/2025 02:00 pm |
Chu Hsieh | No Signature: remote |
|
W42332
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Reissue/Rekey SSL Certificate for remote.ttalaw.net |
11/17/2025 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42331
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Activate new SonicWALL SSL VPN licenses. Create 6 new SSL VPN User Accounts |
11/17/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42330
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks - Deliver and setup Receptionist workstation. |
11/17/2025 09:00 am |
Sean Bacani | With Customer Signature |
|
W42329
|
Onsite |
Marianas Energy Company Josie Camacho Work Requested: by: Josie Camacho Scope of work: Deliver and install new webcam. Test with Zoom and Teams. |
11/14/2025 01:30 pm |
Sean Bacani | With Customer Signature |
|
W42328
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama - Install Microsoft Project 2024 on 2 workstation devices for Amel and Fatima. |
11/14/2025 09:30 am |
Sean Bacani | With Customer Signature |
|
W42327
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Clone to new SSD. |
11/14/2025 03:00 pm |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: System to be picked up by the customer |
|
W42326
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo - Install SonicWALL Global VPN on Chona’s laptop. |
11/13/2025 09:30 am |
Sean Bacani | No Signature: - Remote Service |
|
W42324
|
Onsite |
Guam Waterworks Authority Lea Ann Bermudes Work Requested: by: Lea Ann Bermudes Conduct Promethean V10 Premium end-user training at GWA, Meter Testing Facility. |
11/12/2025 01:00 pm |
Alahas Pereda | No Signature: |
|
W42323
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Lisa reported receiving email notification of replication failure on ExchSrv backup |
11/12/2025 11:30 am |
Chu Hsieh | No Signature: remote |
|
W42321
|
Onsite |
Domino's Pizza of Guam Eldon Noriega Work Requested: by: Eldon Noriega Continuation of 3CX Trouble Ticket 2241096. Caller ID Issues |
11/11/2025 09:30 am |
Kevin Hsueh | No Signature: Warranty. 3CX Support Ticket. |
|
W42320
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: by: Mark Ruth Laptop does not turn on. |
11/10/2025 11:27 am |
Kevin Hsueh | With Customer Signature |
|
W42319
|
Onsite |
Guam Community College Jason Soliva Work Requested: by: Jason Soliva Deliver and store one Promethean ActivPanel LX 75” (PO P2501289) and ActivSoundbar (PO P2501287) to Building D, room D1 (1st floor). We will store the items until we receive the purchase order for the mobile stand. |
11/07/2025 10:00 am |
Sean Bacani | No Signature: - Customer signed invoice. |
|
W42318
|
Onsite |
Guam Community College Jason Soliva Work Requested: by: Jason Soliva Deliver and store one Promethean ActivPanel LX 75” (PO P2501289) and ActivSoundbar (PO P2501287) to Building D, room D1 (1st floor). We will store the items until we receive the purchase order for the mobile stand. |
11/07/2025 10:00 am |
Kevin Hsueh | No Signature: Customer signed invoices |
|
W42317
|
Remote |
Unitek Environmental LeRoy Moore Work Requested: by: LeRoy Moore Compile Security Plan and NIST SP 800-171 DoD Assessment Scoring Template for CMMC Compliance |
11/06/2025 01:00 pm |
Kevin Hsueh | No Signature: Project |
|
W42316
|
Onsite |
Adventures In Learning Child Development Center Mayrenann Santos Work Requested: by: Mayrenann Santos Deliver and install one Promethean ActivPanel V10 Premium 86” with OPS-A on used motorized stand. Location : 160 Serafin Mafnas Ct. Yona |
11/06/2025 09:00 am |
Sean Bacani | No Signature: - Customer signed invoice. |
|
W42315
|
Onsite |
Adventures In Learning Child Development Center Mayrenann Santos Work Requested: by: Mayrenann Santos Deliver and install one Promethean ActivPanel V10 Premium 86” with OPS-A on used motorized stand. Location : 160 Serafin Mafnas Ct. Yona |
11/06/2025 09:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form and invoice |
|
W42313
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: by: Thomas Battung Setup new IT&E Trunks and Internet WAN IP on OPA 3CX Phone System |
11/05/2025 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42312
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: by: LeRoy Moore - Conduct site survey of Server, Network, and all workstations for CMMC Self Certification Project. |
11/04/2025 09:30 am |
Sean Bacani | No Signature: - Project |
|
W42311
|
Onsite |
Unitek Environmental LeRoy Moore Work Requested: by: LeRoy Moore CMMC Self Assessment 2025 - Site assessment |
11/04/2025 09:30 am |
Kevin Hsueh | No Signature: Project |
|
W42308
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Jon and Kaylene have printer issues. Windows states new to update drivers |
11/03/2025 10:30 am |
Chu Hsieh | No Signature: remote |
|
W42307
|
Onsite |
Office of the Attorney General Lorino Osalla Work Requested: by: Lorino Osalla Upgrade OAG Admin 3CX to Version 20 |
11/03/2025 11:00 am |
Kevin Hsueh | With Customer Signature |
|
W42306
|
Onsite |
Guam Waterworks Authority Lea Ann Bermudes Work Requested: by: Lea Ann Bermudes Deliver and Install Promethean ActivPanel V10 75" and Mobile Stand |
10/31/2025 09:30 am |
Sean Bacani | No Signature: - Customer signed invoice. |
|
W42305
|
Onsite |
Guam Waterworks Authority Lea Ann Bermudes Work Requested: by: Lea Ann Bermudes Deliver and Install Promethean ActivPanel V10 75" and Mobile Stand |
10/31/2025 09:30 am |
Kevin Hsueh | No Signature: Customer signed invoice |
|
W42303
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Replace qty 1. defected mobile stand column at St. Johns School, RM US204. |
10/30/2025 02:00 pm |
Sean Bacani | No Signature: - Warranty, as per Kevin. |
|
W42302
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Replace qty 1. defected mobile stand columns at St. Johns School, RM US204 |
10/30/2025 02:00 pm |
Kevin Hsueh | No Signature: Warranty |
|
W42301
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Chona report backup failure messages |
10/30/2025 12:20 pm |
Chu Hsieh | No Signature: remote |
|
W42297
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: by: Ryan Horn Deliver and mount signage |
10/29/2025 08:30 am |
Sean Bacani | No Signature: - Donation |
|
W42296
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: by: Ryan Horn Deliver and mount signage |
10/29/2025 08:30 am |
Kevin Hsueh | No Signature: Pro Bono |
|
W42295
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks - Pull out 1 HDD from the server rack for replacement. |
10/27/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42293
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Troubleshoot Warehouse IP Camera issues |
10/27/2025 10:44 am |
Kevin Hsueh | With Customer Signature |
|
W42292
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: by: Cyaundra Quitugua - Bring the Owl Bar to the Governor’s Office for re-installation. - Brief CDL staff of proper Owl Bar mounting orientation and usage. |
10/27/2025 10:00 am |
Sean Bacani | With Customer Signature |
|
W42288
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: by: Cyaundra Quitugua - Troubleshoot Owl Bar, muffled noises reported and low output volume. |
10/23/2025 10:30 am |
Sean Bacani | With Customer Signature |
|
W42287
|
Onsite |
Marianas Energy Company Geri B. Santos Work Requested: by: Geri B. Santos Troubleshoot Microsoft Teams and Zoom installed on OPS-A connected to the ActivPanel LX - 86". |
10/23/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42286
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Grant Fatima Cabalar access to SEAFIX Share Drive. Map on her Subic Workstation and Laptop |
10/23/2025 10:00 am |
Kevin Hsueh | No Signature: |
|
W42285
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber - Troubleshoot Webber's Outlook, unable to delete emails in bulk. |
10/22/2025 03:00 pm |
Sean Bacani | No Signature: - Remote Service |
|
W42284
|
Remote |
Domino's Pizza of Guam Eldon Noriega Work Requested: by: Eldon Noriega Perform additional troubleshooting steps, capture additional logs for 3CX Trouble Ticket# 2241096 |
10/22/2025 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42283
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez sophia texted Kalene not able to print to Xerox-2 as windows shows printer update is necessary |
10/22/2025 10:30 am |
Chu Hsieh | No Signature: remote |
|
W42282
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber - Reconfigure Lee@mdaguam.com account on Mr. Webber iPhone. - Reactivate MS Office (using MDA keygen) on Mr. Webber workstation. |
10/22/2025 09:30 am |
Sean Bacani | With Customer Signature |
|
W42281
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel - Setup new laptop workstation for user Marilou Palma. |
10/21/2025 02:30 pm |
Sean Bacani | No Signature: - Inhouse Service |
|
W42280
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Nicole, Kalene and Sophia's Outlook gets pop up to login. |
10/21/2025 11:00 am |
Chu Hsieh | No Signature: remote |
|
W42278
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Correct time settings on IP Phones for extensions 101, 102, and 106 |
10/20/2025 03:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42275
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido - Setup workstation for Nonilon Santos. - See Gail, pickup 1 new Lenovo Laptop. Bring back to DSI for setup. |
10/20/2025 09:30 am |
Sean Bacani | With Customer Signature |
|
W42274
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Create email and MS Office accounts for Nonilon Santos |
10/17/2025 04:00 pm |
Kevin Hsueh | No Signature: |
|
W42273
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon - Transfer old employee exported mailboxes to Rikka’s laptop/external storage. |
10/17/2025 09:30 am |
Sean Bacani | With Customer Signature |
|
W42272
|
Inhouse |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: by: Mark Ruth Please look at the MS Word per Mark it’s version 2008. |
10/16/2025 02:34 pm |
Sean Bacani | With Customer Signature |
|
W42271
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Lisa reported server noises. Check server |
10/16/2025 03:00 pm |
Sean Bacani | With Customer Signature |
|
W42270
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Reset Kotone Quitano (KQuitano) user profile password. KQuitano unable to login to workstation. |
10/16/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42268
|
Onsite |
Domino's Pizza of Guam Eldon Noriega Work Requested: by: Eldon Noriega Troubleshoot 3CX Outbound Caller ID issues |
10/15/2025 02:00 pm |
Kevin Hsueh | No Signature: Warranty support |
|
W42266
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Troubleshoot Vanessa Cruz RDP to Ambyth Office workstation issue. |
10/13/2025 01:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42263
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Lisa report issues memory leak when exiting DebtMaster. Edna printer disappeared |
10/09/2025 02:45 pm |
Chu Hsieh | No Signature: remote |
|
W42262
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Create AD Profile, Email account, and MS Office 365 account for Ernest Joseph Ramos Guzman |
10/07/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42261
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Terminate Cheryleah Renguibai Rome and Wilma Kho |
10/09/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42259
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber - Troubleshoot Lee Webber's laptop issues. |
10/08/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42257
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya - Deliver and continue setup of the workstation laptop. |
10/08/2025 09:00 am |
Sean Bacani | With Customer Signature |
|
W42256
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney install and activate SonicWall license |
10/07/2025 09:30 am |
Chu Hsieh | No Signature: remote |
|
W42255
|
Inhouse |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Create email for new employee (Ernest Guzman) and set up laptop. |
10/07/2025 09:05 am |
Sean Bacani | No Signature: - In-house service, customer will sign the new work order upon delivery and continued setup of the workstation laptop. |
|
W42254
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot 671-646-3835 (Dr. Ji) call flow issues. |
10/06/2025 11:30 am |
Kevin Hsueh | No Signature: remote support |
|
W42253
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Setup 2 new printers to network server |
10/06/2025 09:30 am |
Chu Hsieh | With Customer Signature |
|
W42251
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Feli requested to create a new archive folder in Outlook. |
10/03/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42249
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Deliver and setup laptop for Roxanne |
10/02/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42248
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell troubleshoot Docomo fax line for ICC. |
10/02/2025 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W42246
|
Inhouse |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Clone data |
10/01/2025 02:05 pm |
Sean Bacani | With Customer Signature |
|
W42245
|
Inhouse |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Troubleshoot Trackimo unit. Joy advised that the battery stays at 10% and the unit doesn't close. |
10/01/2025 01:10 pm |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: DSI Sold new trackimo Unit. |
|
W42244
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Sophia texted to check on Monica's Outlook issue |
10/01/2025 10:50 am |
Chu Hsieh | No Signature: remote |
|
W42243
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Terminate email accounts per: Jay Garrido: Jerome Unpingco Leiana Topasna: Jefferson Garcia and Natasha Vitug Rikka De Leon: Lou Garcia |
09/30/2025 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42241
|
Onsite |
WSP USA INC. Donna Douglas Work Requested: by: Donna Douglas Deliver and Install TV, TV Mount, and Video Conferencing equipment |
09/30/2025 09:30 am |
Sean Bacani | With Customer Signature |
|
W42240
|
Onsite |
WSP USA INC. Donna Douglas Work Requested: by: Donna Douglas Deliver and Install TV, TV Mount, and Video Conferencing equipment |
09/30/2025 09:30 am |
Kevin Hsueh | No Signature: Customer signed main work order |
|
W42239
|
Inhouse |
Fargo Pacific, Inc. Jocelyn Work Requested: by: Jocelyn Arnel Lugue cannot open his Outlook. |
09/29/2025 05:02 pm |
Kevin Hsueh | With Customer Signature |
|
W42238
|
Service Contract Onsite |
Isa Dental Lori Wong Work Requested: by: Lori Wong troubleshoot internet |
09/29/2025 04:12 pm |
Kevin Hsueh | With Customer Signature |
|
W42237
|
Service Contract Onsite |
Governor's Office Cyaundra Quitugua Work Requested: by: Cyaundra Quitugua - Set up the following Owl Labs items and train CDOL staff on how to use system. - Qty 1 Owl Labs Meeting Owl 3 - Qty 1 Owl Bar Video - Qty 1 Owl Expansion Mic - POC 1: Cyaundra Quitugua, Contact: 671-475-4736 - POC 2: John Birch, Contact: 671-475-4735 |
09/29/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42233
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Lindas Laptop |
09/26/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W42232
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot 3CX |
09/26/2025 10:04 am |
Kevin Hsueh | With Customer Signature |
|
W42231
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Replace the mobile stand column in room US204 at St. John's School. Panel SN: 9A75FP730KB1050245 |
09/26/2025 09:30 am |
Sean Bacani | No Signature: - Will reschedule when the correct mount arrives. |
|
W42230
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Replace the mobile stand column in room US204 at St. John's School. Panel SN: 9A75FP730KB1050245 |
09/26/2025 09:30 am |
Kevin Hsueh | No Signature: |
|
W42229
|
Remote |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Create Ajera shortcut. Install, configure and test SonicWALL GVC |
09/25/2025 01:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42226
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Onsite to assist with GTA DID port to Docomo SIP Trunk. Perform test inbound and outbound calls. |
09/25/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42221
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos - Setup Melet's new workstation laptop. |
09/24/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42220
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama Installation of cabling and verkada cameras. |
09/22/2025 09:00 am |
Chu Hsieh | No Signature: project |
|
W42218
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Pre-program new Docomo SIP Trunk on 3CX Phone System. |
09/23/2025 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42211
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama UOG Verkada Installation 2025 |
09/22/2025 09:00 am |
Sean Bacani | With Customer Signature |
|
W42210
|
Onsite |
University of Guam Andrew Guihama Work Requested: by: Andrew Guihama UOG Verkada Installation 2025 |
09/22/2025 09:00 am |
Kevin Hsueh | No Signature: Customer signed main work order |
|
W42208
|
Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos Check laptop internet connection as Linda cannot get online from her home internet. |
09/19/2025 05:26 pm |
Kevin Hsueh | With Customer Signature |
|
W42207
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Gta installed new fiber internet service then changed to old ip address then internet stop working |
09/19/2025 01:00 pm |
Chu Hsieh | No Signature: Remote |
|
W42206
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Upgrade Debtmaster on Server and all Workstations to 11.53 |
09/19/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42204
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup workstation that was sent to Saipan Office |
09/19/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42202
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell - Troubleshoot IMSB workstation network connectivity issue. |
09/19/2025 10:15 am |
Sean Bacani | With Customer Signature |
|
W42201
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: by: Cyaundra Quitugua Deliver items on PO0006112 to Community Defense Liaison Office, Suite 201 Ada Plaza Center. Set up Owl Labs Qty 1- Owl Labs Meeting Owl 3 Qty 1 – Owl Bar Video Qty 1 – Owl Expansion Mic Qty 1 – Samsung Q8F 85” 4K HDR Smart QLED TV Qty 1 – Microsoft Office Professional Plus 2021 license key (printed) Qty 1 – Adobe Acrobat Pro license key (printed) |
09/19/2025 10:00 am |
Sean Bacani | With Customer Signature |
|
W42200
|
Onsite |
Governor's Office Cyaundra Quitugua Work Requested: by: Cyaundra Quitugua Deliver items on PO0006112 to Community Defense Liaison Office, Suite 201 Ada Plaza Center. Set up Owl Labs Qty 1- Owl Labs Meeting Owl 3 Qty 1 – Owl Bar Video Qty 1 – Owl Expansion Mic Qty 1 – Samsung Q8F 85” 4K HDR Smart QLED TV Qty 1 – Microsoft Office Professional Plus 2021 license key (printed) Qty 1 – Adobe Acrobat Pro license key (printed) |
09/19/2025 10:00 am |
Kevin Hsueh | No Signature: Customer signed main work order |
|
W42198
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Deliver and setup new Lenovo laptop for Linda. |
09/18/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42197
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West NEX Store: Troubleshoot Internet/Site-to-site VPN issues. Boat Dock: Troubleshoot laptop issues |
09/18/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42196
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Set JUnpingco@ambyth.com to forward emails to JGarrido@ambyth.com |
09/17/2025 12:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42193
|
Onsite |
St. Francis Catholic School Lisa Baza-Cruz Work Requested: by: Lisa Baza-Cruz Conduct Promethean ActivPanel V10 End-User training at St. Francis Catholic School. |
09/16/2025 03:30 pm |
Alahas Pereda | With Customer Signature |
|
W42192
|
Onsite |
Guam Department of Education Evotia Perez Work Requested: by: Evotia Perez Replace qty 2. defected mobile stand columns at PC Lujan Elementary School - Chamoru Immersion Classes 13 & 4 |
09/16/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42191
|
Onsite |
Guam Department of Education Evotia Perez Work Requested: by: Evotia Perez Replace qty 2. defected mobile stand columns at PC Lujan Elementary School - Chamoru Immersion Classes 13 & 4. |
09/16/2025 02:00 pm |
Kevin Hsueh | No Signature: Customer signed main Work Order. |
|
W42190
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Replace qty 2. defected mobile stand columns at St. Johns School. |
09/16/2025 09:30 am |
Sean Bacani | No Signature: - Warranty |
|
W42189
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Replace qty 2. defected mobile stand columns at St. Johns School. |
09/16/2025 09:30 am |
Kevin Hsueh | No Signature: |
|
W42188
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna - POC: Leiana Topasna. - Work requested: Setup new employee Cathrina Joy Gomez |
09/15/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42185
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: by: Gabriella Renee Topasna Troubleshoot double image issue on ActivPanel 9 Premium – 86” (SN: 9B86GP625TC42A0011). We will also be replacing the defected mobile stand columns for both Promethean ActivPanels. |
09/15/2025 09:30 am |
Sean Bacani | With Customer Signature |
|
W42184
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: by: Gabriella Renee Topasna Troubleshoot double image issue on ActivPanel 9 Premium – 86” (SN: 9B86GP625TC42A0011). We will also be replacing the defected mobile stand columns for both Promethean ActivPanels. |
09/15/2025 09:30 am |
Kevin Hsueh | No Signature: |
|
W42183
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot WiFi Issues |
09/12/2025 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42182
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Create email and MS Office 365 for Cathrina Joy Gomez |
09/12/2025 10:30 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42181
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: by: Merycris Francisco dismantle five Promethean ActivPanels 86” from SIFA’s 2nd floor to Tumon Sands Plaza |
09/10/2025 11:00 am |
Chu Hsieh | No Signature: project |
|
W42180
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Network. Internet Down. |
09/11/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42176
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park troubleshoot internet |
09/11/2025 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W42174
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: by: Merycris Francisco dismantle five Promethean ActivPanels 86” from SIFA’s 2nd floor to Tumon Sands Plaza |
09/10/2025 11:00 am |
Sean Bacani | No Signature: - Customer signed Invoice. |
|
W42172
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: by: Merycris Francisco dismantle five Promethean ActivPanels 86” from SIFA’s 2nd floor to Tumon Sands Plaza |
09/10/2025 11:00 am |
Kevin Hsueh | No Signature: |
|
W42171
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Sophia request contacting Liddy for some computer issues |
09/09/2025 02:00 pm |
Chu Hsieh | No Signature: Remote |
|
W42169
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Troubleshoot Network Issues |
09/09/2025 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42168
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James - Remove Jason Manahan’s email account from workstation. |
09/09/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42166
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber - Deliver and continue the setup of Mr. Webber's new workstation PC. |
09/09/2025 10:00 am |
Sean Bacani | With Customer Signature |
|
W42165
|
Inhouse |
Guam Memorial Park Jor-El Williams Work Requested: by: Jor-El Williams Factory reset computer. |
09/08/2025 02:24 pm |
Sean Bacani | No Signature: - Inhouse service, will create another work order for customer's item delivery and continued setup, custom will sign a new work order. |
|
W42164
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: by: Ryan Horn Deliver and Mount Digital Signage Screen. |
09/08/2025 02:00 pm |
Sean Bacani | No Signature: - Donation |
|
W42163
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: by: Ryan Horn Deliver and Mount Digital Signage Screen. |
09/08/2025 02:00 pm |
Kevin Hsueh | No Signature: Pro Bono Service |
|
W42162
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: by: Gabriella Renee Topasna Replace AP9 mainboard and PSU on Promethean ActivPanel 9 Premium – 86” purchased by UOG - PO No. PR240813. The ActivPanel is on a fixed height mobile stand. |
09/08/2025 09:00 am |
Sean Bacani | With Customer Signature |
|
W42161
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: by: Gabriella Renee Topasna Replace AP9 mainboard and PSU on Promethean ActivPanel 9 Premium – 86” purchased by UOG - PO No. PR240813. The ActivPanel is on a fixed height mobile stand. |
09/08/2025 09:00 am |
Kevin Hsueh | No Signature: |
|
W42159
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Josh Dandan For Monica: Map Accounting Subic Share Drive. For Fanny: Troubleshoot Saipan CYMA access. |
09/05/2025 04:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42158
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Reset Marta's user profile password |
09/05/2025 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42157
|
Onsite |
St. Francis Catholic School Lisa Baza-Cruz Work Requested: by: Lisa Baza-Cruz Deliver and install four Promethean ActivPanel V10 75” with motorized mobile stands and ActivSoundbars to St. Francis Catholic School. - Room Locations: Panel 1 - E3, Panel 2 - E7, Panel 3 - Main Office, Panel 4 - Library - POC: Dr. Lisa Baza-Cruz, Contact: 671-789-127 |
09/05/2025 08:30 am |
Kevin Hsueh | No Signature: Customer signed invoice and acknowledgement form |
|
W42156
|
Service Contract Onsite |
St. Francis Catholic School Lisa Baza-Cruz Work Requested: by: Lisa Baza-Cruz - Deliver and install four Promethean ActivPanel V10 75” with motorized mobile stands and ActivSoundbars to St. Francis Catholic School. - Room Locations: Panel 1 - E3, Panel 2 - E7, Panel 3 - Main Office, Panel 4 - Library - POC: Dr. Lisa Baza-Cruz, Contact: 671-789-127 |
09/05/2025 08:30 am |
Sean Bacani | No Signature: - Customer signed invoice. |
|
W42155
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Create email for Andrew Cruz |
09/04/2025 01:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42154
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: by: Bonnie Alig Deliver and Install Digital Signage Screen |
09/04/2025 08:30 am |
Sean Bacani | No Signature: - Customer Signed Invoice |
|
W42153
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: by: Bonnie Alig Deliver and Install Digital Signage Screen |
09/04/2025 08:30 am |
Kevin Hsueh | No Signature: Customer signed invoice |
|
W42152
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Terminate Alexsia My'Ann Aquiono. Set Jefferson Garcia email to forward to Leiana (Termination scheduled for 9/30/2025) |
09/03/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42151
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup Kobe Martinez on Seafix laptop. See Jung Ho Lee or Jacob Tareyama. |
09/03/2025 01:30 pm |
Sean Bacani | With Customer Signature |
|
W42150
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Create email and MS Office accounts for Kobe Martinez |
09/03/2025 10:30 am |
Kevin Hsueh | No Signature: Hosted Exchange Service |
|
W42149
|
Onsite |
Guam Department of Education Liza Castro Work Requested: by: Liza Castro Upgrade firmware on multiple Promethean ActivPanels at Inarajan Middle School. |
09/03/2025 08:30 am |
Alahas Pereda | With Customer Signature |
|
W42147
|
Service Contract Inhouse |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber - Setup Webber's new workstation PC. |
09/02/2025 11:00 am |
Sean Bacani | No Signature: - Inhouse Service, Webber will sign another work order upon Delivery and Continuation of the setup of his new workstation. |
|
W42145
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot front desk Xerox metering issue |
09/02/2025 09:30 am |
Sean Bacani | With Customer Signature |
|
W42144
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya troubleshoot internet |
08/29/2025 12:12 pm |
Kevin Hsueh | With Customer Signature |
|
W42141
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Onsite to assist with GTA Fiber Installation |
08/28/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42138
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot Network |
08/27/2025 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42137
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: by: Ryan Horn - Check/clean up network equipment and cabling. |
08/27/2025 08:30 am |
Sean Bacani | No Signature: - Pro Bono |
|
W42135
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: by: Ryan Horn Check/clean up network equipment and cabling. |
08/27/2025 08:30 am |
Kevin Hsueh | No Signature: Pro Bono |
|
W42132
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Fran San Nicolas Fran: Setup Rick Meno to login on Saipan workstation Chona: reply to Deltek support case. |
08/26/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42131
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: by: Linda Kasio Troubleshoot Lucy's Workstation MS Office issue. Previously work on W42125 (8/22/2025) |
08/26/2025 09:00 am |
Sean Bacani | With Customer Signature |
|
W42128
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: by: Merycris Francisco Relocate Qty 9 – Promethean ActivPanel V9 86” and mobile stands from 305 Seagull Ave, Barrigada, 96913, Guam and store at Tumon Sands Plaza (1st Floor). - POC is Merycris Francisco at 671-483-0917 |
08/20/2025 11:00 am |
Chu Hsieh | No Signature: project |
|
W42127
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: by: Raquel Brion - Deliver and Setup Raquel's workstation PC. - Discuss with Rose for her workstation's OS inhouse upgrade scheduling. |
08/22/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42123
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: by: Rhea Ann Francisco Conduct Promethean ActivPanel V10 End-User training to 2nd set of LEAP teachers. |
08/22/2025 08:00 am |
Alahas Pereda | No Signature: |
|
W42122
|
Service Contract Inhouse |
Micronesian Divers Association Raquel Brion Work Requested: by: Raquel Brion - Pick up Raquel workstation. Bring back to DSI to upgrade to Windows 11 Pro. |
08/21/2025 01:30 pm |
Sean Bacani | With Customer Signature |
|
W42121
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: by: Rhea Ann Francisco Conduct Promethean ActivPanel V10 End-User training to 1st set of LEAP teachers. |
08/21/2025 08:00 am |
Alahas Pereda | No Signature: |
|
W42120
|
Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: by: Merycris Francisco Relocate Qty 9 – Promethean ActivPanel V9 86” and mobile stands from 305 Seagull Ave, Barrigada, 96913, Guam and store at Tumon Sands Plaza (1st Floor). - POC is Merycris Francisco at 671-483-0917 |
08/20/2025 11:00 am |
Kevin Hsueh | No Signature: customer signed invoice |
|
W42119
|
Service Contract Onsite |
SIFA Learning Academy Charter School Merycris Francisco Work Requested: by: Merycris Francisco - Relocate Qty 9 – Promethean ActivPanel V9 86” and mobile stands from 305 Seagull Ave, Barrigada, 96913, Guam and store at Tumon Sands Plaza (1st Floor). - POC is Merycris Francisco at 671-483-0917 |
08/20/2025 11:00 am |
Sean Bacani | No Signature: - Customer Signed Acknowledgement Form |
|
W42116
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Troubleshoot John Ken’s outlook issue on his Macbook. |
08/18/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42115
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Mr. Webber Laptop issues |
08/18/2025 10:30 am |
Sean Bacani | With Customer Signature |
|
W42114
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Check email issue. Feli advised emceconsulting.com reporting emails not being delivered to fargogu.com |
08/15/2025 03:00 pm |
Kevin Hsueh | No Signature: remote support |
|
W42113
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Fran's Ajera (Saipan Workstation) using troubleshooting steps from Deltek support |
08/15/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support: Chona Cabedo |
|
W42112
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Copy exported mailbox for AIrons@ambyth.com. Mailbox previously exported at DSI Office. |
08/14/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42110
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Chona's laptop and monitor issues |
08/14/2025 10:30 am |
Sean Bacani | With Customer Signature |
|
W42109
|
Service Contract Onsite |
Office of Public Accountability Thomas Battung Work Requested: by: Thomas Battung - Deliver and Install Promethean Soundbar. - POC is Thomas Battung at 671-475-0390 ext 203. |
08/14/2025 09:30 am |
Sean Bacani | No Signature: - Customer signed acknowledgement form. |
|
W42108
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: by: Thomas Battung Conduct the Promethean ActivPanel V10 End-User Training at the Office of Public Accountability. |
08/14/2025 09:30 am |
Alahas Pereda | No Signature: |
|
W42106
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: by: Raquel Brion - Check Raquel and Rose workstations (Accounting Office) if able to upgrade to Windows 11 Pro. |
08/13/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42103
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Dr. Terlaje and Front Desk workstations. |
08/12/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W42101
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Check Malou's workstation (Subic) for any infections. Malou received a spoofing email from zremorosa@ambythsaipan.com |
08/11/2025 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42100
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Josh Dandan Work Requested: by: Josh Dandan Update network share drive naming per list provided by Josh |
08/11/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42099
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos - Second Floor: Install network printer on open CAD Station. See Chona or Melet. |
08/11/2025 09:00 am |
Sean Bacani | With Customer Signature |
|
W42098
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Teams Meeting with Xerox and Ambyth |
08/08/2025 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42094
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Troubleshoot Rose's workstation. Per Joleen, workstation running slow. |
08/07/2025 10:00 am |
Sean Bacani | With Customer Signature |
|
W42092
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Conduct Promethean ActivInspire Level 2 - Session 2 Training at Saint Paul Christian School. |
08/08/2025 08:00 am |
Alahas Pereda | With Customer Signature |
|
W42091
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Conduct Promethean ActivInspire Level 2 - Session 1 Training at Saint Paul Christian School. |
08/07/2025 08:00 am |
Alahas Pereda | With Customer Signature |
|
W42089
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Terminate Bella Dimalibot and Darryl Navarro (BDimalibot@ambyth.com; DNavarro@ambyth.com) per Jacob Tareyama’s request. |
08/06/2025 08:30 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42087
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup access for Scoth Sumala (Subic Staff) |
08/06/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42086
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Terminate Marilyn Killion, Lei'ane Onuki and Tim Carrie email accounts. No backup needed per Leiana. |
08/05/2025 03:30 pm |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42085
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Setup Fatima's new laptop |
08/05/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42083
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Create email and ms office 365 accounts for Scoth Sumala |
08/04/2025 03:30 pm |
Kevin Hsueh | No Signature: Hosted Exchange Service |
|
W42081
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup Chona's new laptop |
08/04/2025 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W42080
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Backup IMisola@ambyth.com mailbox. Terminate IMisola@ambyth.com after mailbox backup |
08/01/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42078
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Setup new Lenovo workstations |
08/01/2025 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W42077
|
Onsite |
Judiciary of Guam Joleen Respicio Work Requested: by: Joleen Respicio Conduct Promethean ActivPanel V9 End-User Training. |
08/01/2025 02:00 pm |
Alahas Pereda | No Signature: |
|
W42073
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: by: Joycelyn Varela Conduct Promethean End-User training for ActivPanel LX. |
07/31/2025 09:00 am |
Alahas Pereda | No Signature: |
|
W42072
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: by: Joycelyn Varela Conduct Promethean End-User training for V10 in the Multi-purpose room. |
07/31/2025 09:00 am |
Alahas Pereda | No Signature: |
|
W42066
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Monitor for Pano XRay workstation |
07/30/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42065
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Deliver and setup 5 new Lenovo Workstations |
07/29/2025 02:00 pm |
Sean Bacani | No Signature: - Recurring WO, Tech Kevin will be taking over for continuation of the setups and advised to just close out this WO. |
|
W42063
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup new Xerox printer at Ambyth Piti Office |
07/29/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42062
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Sophia unable to to download files from military site |
07/28/2025 11:30 am |
Chu Hsieh | No Signature: remote |
|
W42061
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: by: Rhea Ann Francisco - Install laptop shelf onto the motorized mobile stand for the Promethean ActivPanel V10 – 75”. |
07/28/2025 03:30 pm |
Sean Bacani | With Customer Signature |
|
W42060
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna - Setup New Employee Natasha Vitug. >> Setup profile, MS Office 365, and email on Jeff’s workstation. |
07/25/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42058
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Create Email and MS Office 365 account for Natasha Vitug |
07/24/2025 03:00 pm |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42057
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: by: Joycelyn Varela - Deliver and Install 1 Promethan ActivPanel AP10 - Deliver and Install 1 Motorized Stand. Reference WO42040: Items on this list already included on WO42040, however a separate charge code is needed on this Work Order. |
07/18/2025 09:30 am |
Sean Bacani | No Signature: - Customer Signed Invoice |
|
W42055
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: by: Joycelyn Varela - Relocate 1 Promethean ActivPanel that was assembled on 18JUL2025 from "RM 6A, 2F" to "Multipurpose Room, 2F". |
07/23/2025 02:00 pm |
Sean Bacani | No Signature: - Customer Signed Invoice |
|
W42052
|
Onsite |
Judiciary of Guam Joleen Cepeda Work Requested: by: Joleen Cepeda Load up LX-86", deliver to Judiciary of Guam and installation |
07/23/2025 08:30 am |
Chu Hsieh | No Signature: project |
|
W42051
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: by: Joycelyn Varela Installation of ActivPanel v9 |
07/18/2025 11:30 am |
Chu Hsieh | No Signature: project |
|
W42050
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: by: Joycelyn Varela Load up 2x ActivPanel LX65, 1x ActivePanel AP9, and 3 mobile stands to deliver to SBCS. Install 2x ActivPanel LX65. |
07/18/2025 08:30 am |
Chu Hsieh | No Signature: project |
|
W42047
|
Onsite |
Judiciary of Guam Joleen Cepeda Work Requested: by: Joleen Cepeda - Deliver and install the following: > 1 Promethean V9 86” > 1 Motorized Stand. > 1 Aver Conference Videobar. > 1 Logitech wireless keyboard and mouse combo. |
07/23/2025 09:00 am |
Sean Bacani | No Signature: - Customer Signed Invoice |
|
W42045
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Server stuck on Applying Computer settings. |
07/22/2025 02:30 pm |
Chu Hsieh | With Customer Signature |
|
W42043
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Vanessa reported no internet access |
07/22/2025 11:00 am |
Chu Hsieh | With Customer Signature |
|
W42040
|
Onsite |
Santa Barbara Catholic School Joycelyn Varela Work Requested: by: Joycelyn Varela - Deliver 1 Promethean V10 65”. - Deliver 2 Promethean LX 65”. - Deliver 3 Motorized stands. >> Install 2 Promethean LX 65” >> Install 2 Motorized stands. (2 APLX will be installed on the 1st floor in the Kindergarten classes A & B) (1 AP10 will be installed on the 2nd floor in the Multipurpose room) (TBD: The 1 AP10 initially scheduled for 23JUL2025 might be installed on the same day if the situation allows to) |
07/18/2025 09:30 am |
Sean Bacani | No Signature: - Customer signed the Invoice. |
|
W42038
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Reset Fanny's password |
07/17/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42036
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Ambyth Warehouse: Setup Xerox XDA software on Eric’s workstation to monitor Xerox printer in Eric’s office. |
07/16/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42034
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: by: Rhea Ann Francisco Deliver and install one Promethean ActivPanel V10 – 75”, motorized stand, Logitech webcam and Logitech wireless combo to 125 Angela Court, Dededo, 96929, Guam. |
07/15/2025 08:30 am |
Sean Bacani | No Signature: - Customer signed the Invoice. |
|
W42033
|
Onsite |
Learn, Explore & Play Child Development Center Rhea Ann Francisco Work Requested: by: Rhea Ann Francisco Deliver and install one Promethean ActivPanel V10 – 75”, motorized stand, Logitech webcam and Logitech wireless combo to 125 Angela Court, Dededo, 96929, Guam. |
07/15/2025 08:30 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form and invoice |
|
W42032
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Setup new accounts for new employee. Troubleshoot Mary’s MS Office issues. Setup Xerox XDA on all Xerox printers. |
07/14/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W42029
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Kcruz Office365 expired |
07/14/2025 11:00 am |
Chu Hsieh | No Signature: remote |
|
W42028
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Deliver and setup workstation for new employee |
07/11/2025 02:30 pm |
Sean Bacani | With Customer Signature |
|
W42027
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup FSanNicolas and Staff3 on Saipan Workstation |
07/11/2025 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42026
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Update Securitymetrics PCI Compliancy SAQ for 2025 |
07/11/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42025
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Add JGarrido@ambyth.com, ABarcinas@ambyth.com, and JKen@ambyth.com to ambythmarine@ambyth.com email distribution group. |
07/11/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42024
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: by: Thomas Battung Deliver and install Qty 1 – Promethean ActivPanel V10 75”, Promethean Mobile stand, Logitech webcam, APC Back-UPS, and Logitech wireless combo to Suite 401, DNA Building. Set up will be done in the conference room. |
07/14/2025 09:00 am |
Sean Bacani | No Signature: - Customer Signed the Invoice |
|
W42023
|
Onsite |
Office of Public Accountability Thomas Battung Work Requested: by: Thomas Battung Deliver and install Qty 1 – Promethean ActivPanel V10 75”, Promethean Mobile stand, Logitech webcam, APC Back-UPS, and Logitech wireless combo to Suite 401, DNA Building. Set up will be done in the conference room. |
07/14/2025 09:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form and invoice. |
|
W42022
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Melet Santos Troubleshoot revit Troubleshoot front desk MS Office 365 |
07/11/2025 09:00 am |
Sean Bacani | With Customer Signature |
|
W42021
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Deliver the following items to House 12 (single-story bldg.) at UOG Dean’s circle to store until the new building is ready in September for installation. - Qty 1 - Promethean ActivPanel V10 - 65” - Qty 2 – Promethean ActivPanel V10 – 75” - Qty 1 – Promethean ActivPanel V10 – 86” - Qty 1 – Owl Labs Meeting Owl 3 Video Conference Camera - Qty 1 – Logitech Webcam - Qty 1 – Motorized stand - Qty 4 – APC Battery Back-UPS |
07/09/2025 03:00 pm |
Sean Bacani | No Signature: Customer signed the Invoice listing the items delivered. |
|
W42020
|
Onsite |
University of Guam Jonathan Nguyen Work Requested: by: Jonathan Nguyen Deliver the following items to House 12 (single-story bldg.) at UOG Dean’s circle to store until the new building is ready in September for installation. - Qty 1 - Promethean ActivPanel V10 - 65” - Qty 2 – Promethean ActivPanel V10 – 75” - Qty 1 – Promethean ActivPanel V10 – 86” - Qty 1 – Owl Labs Meeting Owl 3 Video Conference Camera - Qty 1 – Logitech Webcam - Qty 1 – Motorized stand - Qty 4 – APC Battery Back-UPS |
07/09/2025 03:00 pm |
Kevin Hsueh | No Signature: Customer signed DSI invoice |
|
W42017
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: by: Bonnie Alig Install Digital Signage Screens at Bank of Guam ITC Location |
07/09/2025 09:00 am |
Kevin Hsueh | No Signature: Project |
|
W42016
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: by: Bonnie Alig Install Digital Signage Screens at Bank of Guam ITC Location |
07/09/2025 09:00 am |
Sean Bacani |
No Signature: Remote Support
Signature for Later: Project |
|
W42015
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams - Set up 5 new Lenovo workstation mini PCs. |
07/08/2025 03:30 pm |
Sean Bacani |
No Signature: Remote Support
Signature for Later: - Customer will sign upon delivery of the 5 new workstation mini PCs. |
|
W42014
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks - Factory Reset and Upgrade to Windows 11 |
07/08/2025 08:30 am |
Sean Bacani | With Customer Signature |
|
W42013
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: by: Bonnie Alig Deliver Digital Signage Screens to Bank of Guam ITC |
07/08/2025 03:00 pm |
Sean Bacani | No Signature: Project |
|
W42012
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: by: Bonnie Alig Deliver Digital Signage Screens to Bank of Guam ITC |
07/08/2025 03:00 pm |
Kevin Hsueh | No Signature: Project |
|
W42011
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup Ajera for Jamie in Saipan. Setup Ajera for Janese in Guam |
07/08/2025 01:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42009
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Create new email and MS Office 365 account for Dong Yan Han |
07/07/2025 01:30 pm |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W42008
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup Jamie's new Lenovo workstation in Saipan |
07/07/2025 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42007
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez VUribe not receiving or able to send emails. |
07/07/2025 11:00 am |
Chu Hsieh | No Signature: remote |
|
W42006
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Create new account for Dong Han Yan |
07/03/2025 02:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W42005
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Upload NIST Assessment to PIEE portal |
07/03/2025 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W42004
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Work with Revit Support to troubleshoot Revit 2022 installation issues. Run 1 new network for downstairs office new desk. |
07/02/2025 02:00 pm |
Sean Bacani | With Customer Signature |
|
W42003
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Dr. Johnson printer. Register new employee on Timeclock |
07/02/2025 10:30 am |
Sean Bacani | With Customer Signature |
|
W42002
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Create new profile for new employee. Setup user profile on workstation. |
07/02/2025 09:00 am |
Sean Bacani | With Customer Signature |
|
W41998
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Kevin Fowler's Outlook had issues logging in to Exchange Server |
06/30/2025 10:50 am |
Chu Hsieh | No Signature: remote |
|
W41995
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Create new email and MS Office 365 account for Cheryleah Rengulbai Rome |
06/30/2025 08:00 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W41993
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Work with Joleen on PCI Compliance Scans |
06/27/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41992
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez per sophia Lindy's Outlook keep asking for password. |
06/27/2025 10:55 am |
Chu Hsieh | No Signature: remote |
|
W41990
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Delete account/email for Crystal Gay and create new account/email for Floretta Salas |
06/26/2025 05:09 pm |
Chu Hsieh | No Signature: remote |
|
W41984
|
Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Per Francene Request: Add Stacey Nanpei to AR group email. Remove Larry Armamento from AP and HR group email. Add Francene Paulino to Manage group email. |
06/23/2025 03:30 pm |
Kevin Hsueh | No Signature: Remote Support: Francene Paulino |
|
W41983
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Update 3CX notification to send to Intake@ttalaw.net (originally set to TThompson@ttalaw.net) |
06/23/2025 03:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41981
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Create new email account for Jennifer Fernandez (Subic Staff) |
06/23/2025 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41978
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Create new email and MS Office 365 account for Maria Regina Ganacias |
06/20/2025 04:00 pm |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W41974
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Ireish Misola RDP Clipboard issue |
06/18/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41973
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Gail Request: Setup Duo Security app on Gail’s new mobile phone. Michael Request: Troubleshoot ID Printer. |
06/19/2025 10:00 am |
Sean Bacani | With Customer Signature |
|
W41971
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Troubleshoot Jay's Macbook printing issues |
06/16/2025 03:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41970
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Mark Ruth Laptop |
06/16/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: Laptop to be delivered to TRMA |
|
W41969
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup new Lenovo Workstations |
06/16/2025 10:30 am |
Sean Bacani |
No Signature: Remote Support
Signature for Later: - DSI will deliver all 3 workstations onsite, pending signature. |
|
W41964
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Troubleshoot internet. Wes reported internet down |
06/12/2025 08:00 am |
Kevin Hsueh | No Signature: Remote Support: Wes |
|
W41962
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Troubleshoot Front Desk and Back Office workstation printing issues. |
06/11/2025 01:30 pm |
Kevin Hsueh | No Signature: Agnes not onsite |
|
W41960
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Update user share drive access security rights |
06/11/2025 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41959
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Lynn reported CSI running slow. Restart GMPSRV |
06/11/2025 08:15 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41958
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Jacob Tareyama Setup 1 new workstation in OPs Department. Setup 1 new workstation in Logistics Department. Troubleshoot Mr. David Macbook printing issues. |
06/10/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41956
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Vanessa reported 3CX inbound and outbound calls down. |
06/09/2025 04:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41953
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Install UPS for network equipment |
06/06/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41952
|
Onsite |
Guam Department of Education Lisa Baza-Cruz Work Requested: by: Lisa Baza-Cruz Troubleshoot touch issue on Planar iHUB at Saint Francis Catholic School |
06/05/2025 02:00 pm |
Chu Hsieh | No Signature: warranty |
|
W41951
|
Onsite |
Guam Department of Education Lisa Baza-Cruz Work Requested: by: Lisa Baza-Cruz Troubleshoot touch issue on Planar iHUB at Saint Francis Catholic School. |
06/05/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41950
|
Inhouse |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Troubleshoot Trackimo device |
06/05/2025 10:05 am |
Kevin Hsueh | With Customer Signature |
|
W41949
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Check system if upgrade is needed * Setup profile and email for Elena Aguon |
06/05/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41947
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Lisa report users unable to access server |
06/04/2025 11:30 am |
Chu Hsieh | No Signature: Remote |
|
W41946
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Andrew Miller Work Requested: by: Andrew Miller Troubleshoot Mr. Millers Macbook Xerox printing issues |
06/04/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41945
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gregory David Work Requested: by: Gregory David Troubleshoot Mr. Davids MS Office issues on his Macbook |
06/04/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41944
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Troubleshoot intermittent internet outage. |
06/04/2025 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W41943
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Mr. Webber's email on iPhone issue and laptop MS Office issue |
06/04/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41942
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Server/network. Staff unable to login |
06/03/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41940
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Reset Timothy Leon Guerrero profile password |
06/03/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41939
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Terminate ATumbaga@ambyth.com |
06/03/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41936
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: by: Bonnie Alig Troubleshoot Philips 2x3 iBox Video Wall System at Bank of Guam - ITC Location |
05/30/2025 02:30 pm |
Chu Hsieh | No Signature: Presale visit |
|
W41935
|
Service Contract Remote |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Feli reported emails from senders bouncing back. |
05/29/2025 04:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41932
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot 3CX Extensions |
05/28/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41927
|
Service Contract Remote |
Guam Memorial Park Jor-El Williams Work Requested: by: Alicia Mafnas Per Alicia, email from briamariesantos@gmail.com not being received. |
05/22/2025 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41925
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Reset Lisa Brooks password |
05/21/2025 11:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41924
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup SonicWALL Mobile Connect on Jay's Macbook. Install and activate Adobe Acrobat on Rikka's workstation. |
05/21/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41922
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Fatima's Teams access |
05/20/2025 01:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41920
|
Service Contract Onsite |
Fargo Pacific, Inc. Bong Guzman Work Requested: by: Bong Guzman Troubleshoot Bong email issues |
05/19/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41919
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Setup new workstation for Rikka De Leon Troubleshoot ID Badge Printer issue (no double side printing) Setup new user on Tim Carrie old workstation at Logistics. |
05/16/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41918
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Dentrix error message |
05/15/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41917
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Create Seafix Saipan share drive access for Benjamin Vivero and Alejandre Manalo to Guam network. Upload AlphaCard Printer .PRN file for duplex printing. |
05/14/2025 01:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41916
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney work with allstar copier to setup scan to email |
05/14/2025 10:30 am |
Chu Hsieh | No Signature: remote |
|
W41915
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot PC Law pop ups following KB article provided by Amber Wines from PC Law. |
05/14/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41914
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Download and deploy updated Sentinel One EDR clients. Setup workstation in Rental Department. |
05/13/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41911
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Monica and Kaylene cannot print to Xerox-2 as it shows drivers need to be updated. |
05/12/2025 04:00 pm |
Chu Hsieh | No Signature: remote |
|
W41907
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Create new email account for Lei'ane Onuki. |
05/08/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41906
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Map Ambyth Saipan and Seafix Saipan drives for Subic and Saipan staff not in office this morning |
05/08/2025 02:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41905
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Create Ambyth Saipan and Ambyth Seafix Share drives. Map share drives on user workstations |
05/08/2025 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41904
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Upgrade PC Law |
05/08/2025 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41902
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Have teachers create an ActivInspire flipchart relating to their subject/lesson plan from scratch. |
05/07/2025 03:00 pm |
Alahas Pereda | With Customer Signature |
|
W41901
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Lindy's Outlook fonts looks too small |
05/06/2025 11:00 am |
Chu Hsieh | No Signature: remote |
|
W41900
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Continue Promethean ActivInspire Level 1 - Session 2 Training at Saint Paul Christian School. |
05/06/2025 03:00 pm |
Alahas Pereda | With Customer Signature |
|
W41899
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Disconnect 2 offices in TTA from TTA Network. TTA will be leasing out the 2 offices to another firm. |
05/06/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41898
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Users unable to access server |
05/06/2025 09:30 am |
Chu Hsieh | With Customer Signature |
|
W41897
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Continuation of Promethean ActivInspire Level 1 - Session 2 Training at Saint Paul Christian School. |
05/05/2025 03:00 pm |
Alahas Pereda | With Customer Signature |
|
W41896
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Delete Lcabigting account and change password to Kyoko's account |
05/05/2025 09:45 am |
Chu Hsieh | No Signature: remote |
|
W41894
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Create new account for Leary Jean Cabigting |
05/02/2025 02:00 pm |
Kevin Hsueh | No Signature: Remote Support: Chona Cabedo |
|
W41893
|
Service Contract Remote |
Guam Memorial Park Anthony Marques Work Requested: by: Anthony Marques Troubleshoot Anthony's QuickBooks Client. |
05/02/2025 09:30 am |
Kevin Hsueh | No Signature: Remote Support: Anthony Marquez |
|
W41891
|
Onsite |
Guam Community College Shirley August Work Requested: by: Shirley August Conduct Promethean ActivPanel LX End-User Training at GCC in Building 6000, rm 6220. |
05/02/2025 09:00 am |
Alahas Pereda | No Signature: |
|
W41890
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Michael was getting error accessing a hawaii website. |
05/01/2025 02:11 pm |
Unassigned | No Signature: remote |
|
W41889
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Troubleshoot Agnes' QuickBooks Issue |
05/01/2025 10:30 am |
Kevin Hsueh | No Signature: Remote Support: Agnes Quitugua |
|
W41888
|
Onsite |
Guam Department of Education Margaret Asuncion Work Requested: by: Margaret Asuncion Troubleshoot ActivPanel Nickel. Teacher cannot access any application or update the firmware. |
05/01/2025 01:00 pm |
Alahas Pereda | With Customer Signature |
|
W41887
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Mark Ruth laptop |
05/01/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41883
|
Service Contract Inhouse |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Larry Armamento Per Larry - Cookie said that he already spoke to Kevin in regards to instructions |
04/29/2025 04:44 pm |
Kevin Hsueh | With Customer Signature |
|
W41879
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Dentrix |
04/28/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41878
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Create new mailbox and user for Crystal Gay |
04/25/2025 02:00 pm |
Chu Hsieh | No Signature: remote |
|
W41875
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Check old Dell workstations and confirm if 1 old Dell workstation can be reprepped for Saipan office. Deliver and setup Image Manager Server. |
04/23/2025 02:00 pm |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: System to be delivered back to TRMA |
|
W41874
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Jamie's Saipan workstation SonicWALL VPN access. |
04/23/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41873
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Create new share drive "Archive Projects" and work with Fargo Pacific to move old, complete project files to new share drive. |
04/22/2025 02:00 pm |
Kevin Hsueh | No Signature: |
|
W41872
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Re-key and install SSL Certificate |
04/21/2025 11:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41869
|
Onsite |
Guam Community College Shirley August Work Requested: by: Shirley August Deliver motorized mobile stand and install stand and ActivPanel LX in GCC Foundation Building. |
04/18/2025 08:36 am |
Chu Hsieh | No Signature: promethean installation |
|
W41868
|
Onsite |
Guam Community College Shirley August Work Requested: by: Shirley August Deliver motorized mobile stand and install stand and ActivPanel LX in GCC Foundation Building in RM 6221. |
04/18/2025 09:00 am |
Kevin Hsueh | No Signature: Customer signed DSI acknowledgement form |
|
W41866
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Create new Exchange Mailbox for Ameah Salas |
04/17/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41864
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Reset Guy's profile password |
04/16/2025 09:45 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41863
|
Service Contract Remote |
JMC Equipment Rental Larry Armamento Work Requested: by: Larry Armamento Reset Larry's password (JMCDM\LArmamentoJMC) |
04/16/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41860
|
Service Contract Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Create AD, Email, and MS Office 365 accounts for Jesse McCarrell-Valadez |
04/14/2025 03:30 pm |
Kevin Hsueh | No Signature: Remote Support: Cookie Taitano |
|
W41859
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Meeting to discuss MS Office and Acrobat. Troubleshoot VPN client for Saipan workstation. |
04/14/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41858
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Reprep Lenovo M725s (Char old workstation) |
04/14/2025 11:00 am |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: Lenovo Workstation to be delivered and setup onsite |
|
W41857
|
Project Onsite |
The Giving Tree Maelonie Tamondong Work Requested: by: Maelonie Tamondong Deliver and install Promethean ActivPanel LX 65” (wall-mounted) on second floor. Power up Promethean ActivPanel LX 65" and connect to The Giving Tree WiFi network. |
04/11/2025 01:30 pm |
Chu Hsieh | No Signature: project |
|
W41856
|
Onsite |
The Giving Tree Maelonie Tamondong Work Requested: by: Maelonie Tamondong Deliver and install one Promethean ActivPanel LX 65” (wall-mounted). Wall is concrete. |
04/11/2025 01:30 pm |
Kevin Hsueh | No Signature: customer signed acknowledgement form |
|
W41855
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Reset ArtRay Irons (AIrons) profile password. |
04/11/2025 10:30 am |
Kevin Hsueh | No Signature: Remote Support: Rikka De Leon |
|
W41852
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Troubleshoot printing issues |
04/11/2025 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41851
|
Inhouse |
The Giving Tree Maelonie Tamondong Work Requested: by: Maelonie Tamondong Conduct Promethean LX End-User Training in DSI Conference Room for The Giving Tree staff. |
04/10/2025 10:00 am |
Alahas Pereda | No Signature: |
|
W41850
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Mount TV in Conference Room |
04/10/2025 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W41849
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Wes Seleen Troubleshoot computer. |
05/01/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: Workstation to be delivered back to MDA |
|
W41847
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Dentrix |
04/08/2025 03:15 pm |
Kevin Hsueh | With Customer Signature |
|
W41846
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Jay Garrido: Setup workstation for Jerome Unpingco. Leiana Topasna: Setup workstation for Jefferson Wendell Garcia |
04/08/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41845
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Jay Garrido: Create new email and MS Office 365 accounts for Jerome Unpingco. Leiana Topasna: Create new email and MS Office 365 accounts for Jefferson Wendell Garcia. |
04/08/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41844
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Update Ajera to version 10.10.05 |
04/08/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41842
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Configure CYMA Access and Configure exchange email in Outlook client on Brittany's workstation |
04/07/2025 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41841
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James troubleshoot Eric printing issues |
04/07/2025 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41840
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Create new Active Directory profile for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41839
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Create new email and MS Office 365 account for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41837
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Troubleshoot Eric's Monitor issues. No display |
04/04/2025 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W41836
|
Service Contract Onsite |
Fargo Pacific, Inc. Joseph Magsino Work Requested: by: Joseph Magsino Transfer Primavera P6 software from old laptop to new laptop. |
04/04/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41835
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Terminate TMcdermott@ambyth.com per Leiana's request |
04/03/2025 03:30 pm |
Kevin Hsueh | No Signature: Remote Support: Leiana Topasna |
|
W41834
|
Service Contract Inhouse |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Setup new Lenovo Workstation. |
04/03/2025 02:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41833
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Troubleshoot Jeaneshia Salas email issue |
04/03/2025 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41831
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Install Nitro PDF on Darryl Navarro and Adrienne Dayson laptops |
04/02/2025 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41830
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Deliver and setup Front Desk workstation |
04/02/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41828
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks continue with the server backup issues |
04/01/2025 08:30 am |
Chu Hsieh | No Signature: remote |
|
W41827
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks continue with backup troubleshooting |
03/31/2025 10:00 am |
Chu Hsieh |
No Signature: Remote Support
Signature for Later: remote |
|
W41825
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Conference Room Workstation |
04/01/2025 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41823
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Gail: Terminate Deearah Torre (DTorre@ambyth.com). No backup needed. Jay: Terminate Kaela Quirante (KQuirante@ambyth.com). No backup needed. |
03/31/2025 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41822
|
Onsite |
Ace Auto Glass, Inc. (Guam) Becky Quintanilla Work Requested: by: Becky Quintanilla Deliver and install new 16-Port Gigabit Switch |
03/31/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41820
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Kalene unable to access CEAC website |
03/28/2025 01:50 pm |
Chu Hsieh | No Signature: remote |
|
W41818
|
Onsite |
Guam Public Library System June Aflague Work Requested: by: June Aflague Conduct Promethean ActivPanel V9 End-User training. |
03/28/2025 09:00 am |
Alahas Pereda | No Signature: |
|
W41817
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Pick up Front Desk workstation and bring back to DSI to reprep |
03/27/2025 01:30 pm |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: Workstation to be delivered |
|
W41816
|
Service Contract Remote |
JMC Equipment Rental Larry Armamento Work Requested: by: Larry Armamento Restart QuickBooks Database Server Manager. |
03/27/2025 11:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41811
|
Service Contract Onsite |
Micronesian Divers Association Matt Laguana Work Requested: by: Matt Laguana Setup new laptop for Matt |
03/25/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41810
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Check Gray Nissan Frontier (7238TFL) Trackimo. Trackimo unit not charging. |
03/24/2025 01:30 pm |
Kevin Hsueh | No Signature: Warranty |
|
W41806
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Create email and MS Office 365 accounts for Ardel Tumbaga |
03/21/2025 04:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41804
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup new user profile for Ardel Tumbaga. Setup profile on Accounting workstation. |
03/21/2025 01:00 pm |
Kevin Hsueh | No Signature: Remote Support: Gail Manuel |
|
W41803
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Lindy's Outlook reported corruption to OST file |
03/21/2025 09:30 am |
Chu Hsieh | No Signature: remote |
|
W41801
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Create new email account for Peter Raymond |
03/20/2025 11:00 am |
Kevin Hsueh | No Signature: Remote Support: Jay Garrido |
|
W41800
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez recurring spam email being received on rfvstaff and rfvoffice email addresses. Remove Seth, Tim and David email addresses from distribution list. |
03/20/2025 01:30 pm |
Chu Hsieh | No Signature: remote |
|
W41799
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup workstation for new employee Peter Raymond. Setup new workstation in Logistics Office. Relocate barcode printer from Logistics office to Warehouse; Install barcode printer on Warehouse workstation. |
03/20/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41797
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks DM Upgrade (11.50). Troubleshoot Clare’s email. Issue: Shuts down throughout the day. Perform any MS updates on the server. |
03/19/2025 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41796
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Terminate Daniel Torre account |
03/18/2025 11:00 am |
Kevin Hsueh | No Signature: Remote Support: Jay Garrido |
|
W41795
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Vanessa reported IP Phone time is off |
03/17/2025 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41792
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Deliver and setup 2 new Lenovo laptops. Install ID Badge Printer Software on HR Workstation. |
03/13/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41790
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: by: Mary Joy Sotic Deliver and install trackimo units |
03/13/2025 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41789
|
Service Contract Remote |
Fargo Pacific, Inc. Bong Guzman Work Requested: by: Bong Guzman Bong Guzman advised that Camp Blas Engineer (robin.l.cortez.civ@us.navy.mil) not receiving fargogu.com emails. |
03/12/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41787
|
Inhouse |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Set up two new Lenovo Laptops. |
03/12/2025 09:29 am |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: |
|
W41786
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Continue ActivInspire Level 1 training at St. Paul Christian School. |
03/12/2025 12:00 pm |
Alahas Pereda | With Customer Signature |
|
W41782
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Create new user profiles for Adrianne Dayson and Darryl Navarro |
03/11/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41781
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Conduct Level 1 Training at St. Paul Christian School. |
03/11/2025 12:00 pm |
Alahas Pereda | With Customer Signature |
|
W41779
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Conduct ActivInspire Level 1 - Session 2 at St. Paul Christian School |
03/10/2025 12:00 pm |
Alahas Pereda | With Customer Signature |
|
W41778
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Troubleshoot various issues |
03/07/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41777
Ref/PO#PO00033363 |
Onsite |
Guam Public Library System Jenelle Garrido Cruz Work Requested: by: Jenelle Garrido Cruz Deliver and install two Promethean ActivPanel V9 65" with mobile stands to Guam Public Library System. One panel will be installed on the 1st floor and the other panel will be installed on the 2nd floor. |
03/07/2025 09:00 am |
Chu Hsieh | No Signature: Project |
|
W41776
Ref/PO#PO00033363 |
Onsite |
Guam Public Library System Jenelle Garrido Cruz Work Requested: by: Jenelle Garrido Cruz Deliver and install two Promethean ActivPanel V9 65" with mobile stands to Guam Public Library System. One panel will be installed on the 1st floor and the other panel will be installed on the 2nd floor. |
03/07/2025 09:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form and invoice |
|
W41775
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Chona request to remove Melet, Michael and Chona from receive backup notifications and to setup arch@traguam.com to receive the notifications instead. |
03/06/2025 10:45 am |
Chu Hsieh | No Signature: remote |
|
W41774
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School. |
03/06/2025 02:30 pm |
Alahas Pereda | With Customer Signature |
|
W41772
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Art Irons Art Request: Create new account for Francesca Cagang. Gail Request: Terminate Kristine Kristoph and Annika Cruz. |
03/06/2025 08:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41771
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Naomi Manibusan Reset FuneralDirectors@guammemorialpark.com password. |
03/05/2025 02:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41770
|
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School. |
03/05/2025 02:30 pm |
Alahas Pereda | With Customer Signature |
|
W41769
Ref/PO#P2500257 |
Onsite |
Guam Community College Shirley August Work Requested: by: Shirley August Deliver and store one Promethean ActivPanel LX 65" and OPS-A in GCC Bookstore at Foundation Building 6000. installation will be done when mobile stand arrives. |
03/05/2025 02:30 pm |
Chu Hsieh | No Signature: project |
|
W41768
Ref/PO#P2500257 |
Onsite |
Guam Community College Shirley August Work Requested: by: Shirley August Deliver and store one Promethean ActivPanel LX 65" and OPS-A in GCC Bookstore at Foundation Building 6000. installation will be done when mobile stand arrives. |
03/05/2025 02:30 pm |
Kevin Hsueh | No Signature: Shirley August signed DSI invoice |
|
W41767
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Create new accounts for Ashley Santos and Jeanisha Salas |
03/05/2025 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41766
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Sophia need to retrieve old emails (2015) from Lindy's old mailbox on the old server |
03/04/2025 02:00 pm |
Chu Hsieh | No Signature: remote |
|
W41765
|
Service Contract Onsite |
Guam Memorial Park Lynn Painter Work Requested: by: Lynn Painter Deliver and install new Server HDDs |
03/04/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41764
Ref/PO#PO 20241958 |
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Continue ActivInspire Level 1 - Session 1 Training at St. Paul Christian School. |
03/04/2025 02:30 pm |
Alahas Pereda | With Customer Signature |
|
W41762
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Rikka De Leon Work Requested: by: Rikka De Leon Create new email accounts for Adrianne Dayson and Darryl Navarro. |
03/03/2025 01:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41761
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Setup HeavyBid Software |
03/03/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41760
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Troubleshoot CSI Access |
03/03/2025 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41758
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Terminate Tanya Norman (TNorman@ambyth.com) and Gladys Abina (GAbina@ambyth.com) exchange accounts. |
02/28/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41756
|
Service Contract Inhouse |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Repurpose laptop. Francine will email the new email address that needs to be created. |
02/28/2025 02:08 pm |
Kevin Hsueh | With Customer Signature |
|
W41754
Ref/PO#20241958 |
Onsite |
Guam Department of Education Deborah Pineda Work Requested: by: Deborah Pineda Conduct Promethean End-User and ActivInspire Level 1 Training at St. Paul Christian School. |
02/28/2025 08:30 am |
Alahas Pereda | With Customer Signature |
|
W41753
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Register new employees on biometric timeclock |
02/27/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41751
|
Service Contract Onsite |
Guam Memorial Park Jor-El Williams Work Requested: by: Jor-El Williams Troubleshoot Workstation |
02/27/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41747
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo rekey SSL certificate on Exchange server |
02/25/2025 11:00 am |
Chu Hsieh | No Signature: remote |
|
W41745
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Jon request change password for Seth Foreman account and delete the 5000+ spam emails |
02/24/2025 04:00 pm |
Chu Hsieh | No Signature: remote |
|
W41744
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Provision Yealink T43U IP Phone for Extension 123 |
02/24/2025 10:00 am |
Kevin Hsueh | No Signature: Remote Support: Colin O'Connell |
|
W41741
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Check gta dsl |
02/21/2025 10:30 am |
Chu Hsieh | With Customer Signature |
|
W41739
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Update MS Office 365 subscription used on workstations. |
02/26/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41738
|
Service Contract Remote |
Micronesian Divers Association Raquel Brion Work Requested: by: Raquel Brion Raquel reported https://login.unitedtranzactions.com/obp/volvo_penta is not accessible. |
02/19/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41737
|
Project Remote |
LeoPalace Resort Guam Schack von Rumohr Work Requested: by: Schack von Rumohr Yodeck and VirtuBox knowledge transfer, documentation creation, and minor issue fixes on the VirtuBox kiosk. |
02/03/2025 08:00 am |
Rico Littawa | No Signature: |
|
W41734
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Finish SentinelOne EDR Deployment. Troubleshoot various issues. |
02/19/2025 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41733
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Unable to print to xerox-× |
02/18/2025 01:30 pm |
Chu Hsieh | No Signature: Remote |
|
W41732
Ref/PO#PO 20242050 |
Onsite |
Guam Department of Education Joel Ollet Work Requested: by: Joel Ollet Conduct Promethean V9 Standard End-User Training at SIFA Learning Academy. |
02/19/2025 03:00 pm |
Alahas Pereda | No Signature: |
|
W41730
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot workstation Dentrix issue. Troubleshoot check out counter printer issue |
02/18/2025 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W41727
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Mark reported email from midpacfareast.com not being received. |
02/14/2025 11:00 am |
Kevin Hsueh | No Signature: Remote Support: Mark Peredo |
|
W41724
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot GSC Fax Line |
02/13/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41722
|
Project Remote |
LeoPalace Resort Guam Schack von Rumohr Work Requested: by: Schack von Rumohr Virtubox initial set up, way finding directory programming, account creation, and page layouts. |
01/21/2025 08:00 am |
Rico Littawa | No Signature: |
|
W41721
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Troubleshoot Bong's exchange email on mobile phone. |
02/11/2025 01:45 pm |
Kevin Hsueh | With Customer Signature |
|
W41719
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Server maintenance check. Upgrade Debtmaster. |
02/11/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41718
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Rikka De Leon Setup accounts and workstations for Marilyn Killion (mkillion@ambyth.com) and Toby Sena (tsena@ambyth.com) |
02/10/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41717
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Reset KQuirante@ambyth.com email password and set emails to forward to jgarrido@ambyth.com |
02/07/2025 05:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41716
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Remotely help Michael on WinZip issue |
02/07/2025 02:40 pm |
Chu Hsieh | No Signature: remote |
|
W41713
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Cas reported no audio on the Planar iHub 136 |
02/07/2025 09:30 am |
Chu Hsieh | No Signature: project |
|
W41711
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot Lou's SonicWALL VPN Client |
02/07/2025 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41710
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Troubleshoot Phantom touch on IR touch sensor and replace one LED module |
02/04/2025 01:00 pm |
Chu Hsieh | No Signature: project |
|
W41709
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Troubleshoot user issues related to new server project |
02/06/2025 02:00 pm |
Kevin Hsueh | No Signature: project |
|
W41708
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: by: Schack von Rumohr Install two 55" wall-mounted digital signages with Yodeck app. |
02/06/2025 09:00 am |
Kevin Hsueh | No Signature: Customer signed on W41705 |
|
W41707
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: by: Schack von Rumohr Install two 55" wall-mounted digital signages with Yodeck app. |
02/06/2025 09:00 am |
Chu Hsieh | No Signature: project |
|
W41706
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: by: Schack von Rumohr Install 55" wall-mounted digital signage with wayfinding software. |
02/06/2025 09:00 am |
Chu Hsieh | No Signature: project |
|
W41705
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: by: Schack von Rumohr Install 55" wall-mounted digital signage with wayfinding software. |
02/06/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41704
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup 3 new Macbook Pro |
02/05/2025 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41702
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Troubleshoot Feli Outlook Issues |
02/05/2025 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41700
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Troubleshoot Infant of Prauge Planar iHUB |
02/04/2025 01:00 pm |
Kevin Hsueh | No Signature: |
|
W41697
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup new workstation in Subic Office for Fatima Cabalar |
02/03/2025 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41696
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Create new email accounts for Fatima Cabalar (FCabalar@ambyth.com) and Rikka De Leon (RDeLeon@ambyth.com). |
02/03/2025 02:00 pm |
Kevin Hsueh | No Signature: |
|
W41695
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Troubleshoot piee.eb.mil and fhb.com sites not accessible. |
02/03/2025 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41693
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot various workstation issues |
01/31/2025 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41692
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Installation of Planar iHUB 136 to eight sites |
01/06/2025 08:00 am |
Chu Hsieh | No Signature: project |
|
W41691
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Install new network printer on workstations and laptops. |
01/30/2025 03:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41690
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino New Server Project |
01/29/2025 08:00 am |
Kevin Hsueh | No Signature: |
|
W41689
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Mr. Webber exchange account on his iPhone |
01/30/2025 10:30 am |
Kevin Hsueh | No Signature: Unable to load webapp |
|
W41688
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Troubleshoot Leiana macbook share drive access |
01/30/2025 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41687
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino New Server Project |
01/28/2025 08:00 pm |
Kevin Hsueh | No Signature: |
|
W41686
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino JMC New Server Project |
01/28/2025 08:00 am |
Kevin Hsueh | No Signature: |
|
W41684
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Install new touch IR circuit board on Planar iHUB at Father Duenas |
01/27/2025 08:30 am |
Kevin Hsueh | No Signature: |
|
W41681
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Troubleshoot Feli's Laptop |
01/24/2025 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41680
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Gta internet down. Enable ite bec |
01/24/2025 09:30 am |
Chu Hsieh | With Customer Signature |
|
W41678
Ref/PO#PO 20242050 |
Onsite |
Guam Department of Education Joel Ollet Work Requested: by: Joel Ollet Deliver and install nine Promethean ActivPanel V9 86" and motorized stands to SIFA Learning Academy Charter School. |
01/23/2025 09:00 am |
Chu Hsieh | No Signature: project |
|
W41677
Ref/PO#PO 20242050 |
Onsite |
Guam Department of Education Joel Ollet Work Requested: by: Joel Ollet Deliver and install nine Promethean ActivPanel V9 86" and motorized stands to SIFA Learning Academy Charter School. |
01/23/2025 09:00 am |
Kevin Hsueh | No Signature: |
|
W41676
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup YRBM Share Drive on Reina, Marilou, and Zenie workstations in Subic Office. |
01/22/2025 01:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41673
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez emails sent from naver.com was not received by Jon |
01/17/2025 03:15 pm |
Chu Hsieh | No Signature: remote |
|
W41672
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Agnes request deletion of Angelina Villagomez account/email and create a new account/email funeraldirectors. |
01/17/2025 10:45 am |
Chu Hsieh | No Signature: remote |
|
W41671
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Troubleshoot Planar iHUB 136 Touch issues at Father Duenas |
01/16/2025 12:00 pm |
Kevin Hsueh | No Signature: |
|
W41670
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Installation of Planar iHUB 136 at Infant of Prague Catholic Nursery & Kindergarten |
01/16/2025 08:00 am |
Kevin Hsueh | No Signature: |
|
W41669
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Installation of Planar IHUB 136 at Father Duenas |
01/15/2025 08:00 am |
Kevin Hsueh | No Signature: |
|
W41668
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos Need to transfer data to SSD from Dr. Caleb's machine. |
01/15/2025 09:16 am |
Kevin Hsueh | No Signature: |
|
W41667
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Installation of Planar IHUB 136T Screen at St. Anthony Catholic School |
01/14/2025 08:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W41666
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Installation of Planar IHUB 136T Screen at Santa Barbara Catholic School |
01/13/2025 10:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W41664
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Create email accounts for Ticia-Lynn McDermott and Nolan Cruz |
01/13/2025 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41662
|
Service Contract Onsite |
Island Medical Staff and Billing Carolyn Mafnas Work Requested: by: Carolyn Mafnas Troubleshoot Dr. Silan's Office access to EMR software |
01/13/2025 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41660
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Scanned Email sent from Kyorcera copier are not being received. |
01/10/2025 03:30 pm |
Chu Hsieh | No Signature: Remote |
|
W41659
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Installation of Planar iHub 136T at Dominican Catholic School |
01/10/2025 08:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W41658
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Kevin unable to access pacer.login.uscourts.gov website. |
01/09/2025 03:00 pm |
Chu Hsieh | No Signature: remote |
|
W41657
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Installation of Planar iHub 136T at Academy of Our Lady |
01/09/2025 08:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W41656
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Installation of Planar iHub 136T at Bishop School |
01/08/2025 08:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W41655
|
Onsite |
Guam Department of Education Rita Duenas Work Requested: by: Rita Duenas Installation of Planar iHub at St. Francis Catholic School |
01/06/2025 08:00 am |
Kevin Hsueh | No Signature: Customer signed acknowledgement form |
|
W41654
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Scan to email not working on 2 Kyocera printer |
01/08/2025 03:30 pm |
Chu Hsieh | No Signature: remote |
|
W41651
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Create new accounts for Annika Cruz |
01/07/2025 10:00 am |
Kevin Hsueh | No Signature: Remote Support: Lou Garcia |
|
W41650
|
Service Contract Onsite |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Troubleshoot server |
01/07/2025 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41649
|
Service Contract Remote |
Guam Memorial Park Jor-El Williams Work Requested: by: Jor-El Williams Jor-El Reported no inbound emails being received |
01/03/2025 04:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41647
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot Janet's Outlook Issues |
01/02/2025 04:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41645
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Mr. Webber's workstation |
12/30/2024 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41643
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: by: Gary Cruz Check the nine Promethean AP9 86" panels at GDOE receiving warehouse. |
12/27/2024 09:24 am |
Kevin Hsueh | No Signature: |
|
W41641
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Create new email accounts |
12/23/2024 11:00 am |
Kevin Hsueh | No Signature: Remote Support: Agnes Quitugua |
|
W41640
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Update Ajera to version 10.10.01 |
12/20/2024 11:00 am |
Kevin Hsueh | No Signature: Remote Support: Chona Cabedo |
|
W41638
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: by: Gary Cruz Install 17x power cord and SoundBar at St Pauls. |
12/17/2024 08:30 am |
Chu Hsieh | No Signature: project |
|
W41637
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: by: Gary Cruz Deliver 4 mobile stand and install the existing 4 Promethean board to it. Deliver the assemble units to respective rooms |
12/16/2024 09:00 am |
Chu Hsieh | No Signature: Project |
|
W41633
|
Onsite |
Guam Department of Education Paula Villaluna Work Requested: by: Paula Villaluna Conduct Promethean AP9 End-User Training at Finegayan Elementary School. |
12/18/2024 03:00 pm |
Alahas Pereda | No Signature: |
|
W41631
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Upgrade 3CX Phone System to Version 20 |
12/17/2024 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41630
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Troubleshoot Fargo Guest Wifi. Assist Arnel to install required software on his laptop. |
12/17/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41628
|
Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Set up ThinkCentre |
12/17/2024 08:48 am |
Kevin Hsueh | With Customer Signature |
|
W41626
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Relocate network equipment to network shelf at Logistics Office. |
12/16/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41624
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Vanessa Cruz Work Requested: by: Vanessa Cruz Install new SSD. Reprep with Windows 10 Pro. Transfer data from old HDD to new SSD |
12/12/2024 04:00 pm |
Kevin Hsueh | No Signature: Delivered while onsite on W41626 |
|
W41623
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot Server. Emails not being received. |
12/12/2024 12:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41621
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: by: Neil Rochelle break down promethean shipping boxes and dispose |
12/11/2024 09:00 am |
Chu Hsieh | No Signature: project |
|
W41620
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: by: Neil Rochelle Installation of 17x 75" Promethean Boards at St. Paul |
12/09/2024 01:00 pm |
Chu Hsieh | No Signature: project |
|
W41618
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Install new HDD on Server. new HDD provided by Lisa |
12/11/2024 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W41616
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Monica Oscariz Work Requested: by: Monica Oscariz Re-install CYMA and ensure workstation settings are in place. Workstation previously reprepped with Windows 11 Pro. |
12/10/2024 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41615
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West MDABOATHOST crashed |
12/09/2024 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41613
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot various issues |
12/09/2024 01:48 pm |
Kevin Hsueh | With Customer Signature |
|
W41612
|
Remote |
Office of Public Accountability Thomas Battung Work Requested: by: Thomas Battung Upgrade 3CX to Version 20 |
12/09/2024 09:30 am |
Kevin Hsueh | No Signature: 3CX Phone System Support |
|
W41611
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot network issues |
12/06/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41609
|
Service Contract Remote |
Fargo Pacific, Inc. Bong Guzman Work Requested: by: Bong Guzman Bong reported emails from mail.mil receiving delays. |
12/06/2024 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41606
|
Service Contract Remote |
JMC Equipment Rental Carmen Martinez Work Requested: by: Carmen Martinez JMC Servers powered off due to power outage |
12/05/2024 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41605
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney 3CX Version 20 Upgrade |
12/05/2024 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41604
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Ambyth Saipan: Troubleshoot Joan's workstation Ambyth Logistics Guam: Troubleshoot Tanya's workstation. |
12/04/2024 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41603
|
Service Contract Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Troubleshoot Exchange Server |
12/04/2024 11:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41602
|
Onsite |
Guam Department of Education Maribeth Benavente Work Requested: by: Maribeth Benavente Assist GDOE to tag 17 Promethean ActivPanels at St. Paul. |
12/04/2024 09:00 am |
Kevin Hsueh | No Signature: |
|
W41601
|
Onsite |
Department of Public Health & Social Services George Barnhart Work Requested: by: George Barnhart Conduct AP9 Premium End-User Training at Guam WIC Program office |
12/04/2024 10:00 am |
Alahas Pereda | No Signature: |
|
W41600
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Troubleshoot Various Issues |
12/03/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41598
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Rekey and install SSL Certificate |
12/02/2024 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41596
|
Onsite |
Department of Public Health & Social Services George Barnhart Work Requested: by: Andriana Quitugua Deliver ActivPanel 9, motorized mobile stand and accessories to DHPSS-WIC. |
11/26/2024 09:00 am |
Chu Hsieh | No Signature: project |
|
W41595
|
Onsite |
Guam Department of Education Carmen T. Charfauros Work Requested: by: Carmen T. Charfauros QC, TAG, pickup and delivery of screen and motorized stand to be deliver to Finegayan Elementary school |
11/22/2024 09:00 am |
Chu Hsieh | No Signature: project |
|
W41594
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: by: Agnes Quitugua Agnes reported Sony Viao PC unable to open CCSI |
11/25/2024 10:15 am |
Chu Hsieh | No Signature: remote support |
|
W41592
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot Shadowprotect backup |
11/22/2024 04:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41588
|
Onsite |
LeoPalace Resort Guam Schack von Rumohr Work Requested: by: Schack von Rumohr Site Visit for Digital Signage Installation |
11/21/2024 02:00 pm |
Kevin Hsueh | No Signature: Project |
|
W41587
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Lindy having Word crashing when trying to search for files |
11/21/2024 10:00 am |
Chu Hsieh | No Signature: remote support |
|
W41585
Ref/PO#PO 20242034 |
Onsite |
Guam Department of Education Evotia Perez Work Requested: by: Evotia Perez Pick-up two mobile stands from GDOE warehouse and deliver to PC Lujan Elementary School. Relocate two Wall-Mounted ActivPanels to the two mobile stands. |
11/21/2024 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W41584
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Service at Mr. Webber's Residence: Troubleshoot Internet Issues |
11/20/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41583
|
Service Contract Remote |
Fargo Pacific, Inc. Lea Quiroz Work Requested: by: Lea Quiroz Setup Lea Quiroz (Lea@fargogu.com) on her new mobile phone. |
11/19/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41582
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Ambyth Saipan Remote Support: Work with Pete from CYMA to check ASM-21 batch issues |
11/19/2024 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41581
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: by: Gary Cruz QC two Promethean Mobile Stands, one ActivPanel V9 75" , and one Motorized Stand. |
11/19/2024 10:00 am |
Kevin Hsueh | No Signature: |
|
W41580
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Troubleshoot Leiana's Macbook printing issues |
11/18/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41578
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Re-key and install new SSL Certificate |
11/15/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41576
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Olivia Ramos MS Office 365 (Subic Office) |
11/14/2024 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41575
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Troubleshoot Arcserve Shadowprotect known failure issue |
11/13/2024 03:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41574
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Reset Nida's user profile password. Perform maintenance on Arcserve Shadowprotect. |
11/13/2024 03:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41573
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Per Gail, check backup and restore file that was deleted/no longer present on BIDS share drive |
11/13/2024 03:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41570
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez ShadowProtect reported backup failure |
11/13/2024 02:00 pm |
Chu Hsieh | No Signature: remote support |
|
W41569
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Christi: Meet with SecureSafe on their alarm panel network connection. Gail: Export ASM-21 CYMA File and upload to CYMA Support for troubleshooting. |
11/12/2024 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41566
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot NVR |
11/11/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41565
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup workstation for Daniel Torre |
11/11/2024 09:07 am |
Kevin Hsueh | With Customer Signature |
|
W41564
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Backup CDivis@ambyth.com mailbox. Terminate CDivis@ambyth.com after backup of mailbox |
11/08/2024 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41563
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot Rodney's QuickBooks |
11/08/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41562
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Server Project |
11/06/2024 01:30 pm |
Kevin Hsueh | No Signature: Project |
|
W41561
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Create new email and MS Office 365 account for Daniel Torre |
11/07/2024 11:00 am |
Kevin Hsueh | No Signature: Hosted Exchange Support |
|
W41560
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot various issues |
11/07/2024 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41559
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Old Server beeping |
11/06/2024 09:30 am |
Chu Hsieh | With Customer Signature |
|
W41558
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Fanny Paguio Work Requested: by: Fanny Paguio Accounting Department: Setup Sherri on Liz’s Desk. |
11/06/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41556
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Per Lisa Brooks: Add yahoo.com and ymail.com to SonicWALL Hosted Email Security allowed list. |
11/04/2024 03:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41555
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Mitch Thompson Work Requested: by: Mitch Thompson Remote Support: Work with Mitch to complete Zurich Insurance Group Questionnaire |
11/04/2024 09:30 am |
Kevin Hsueh | No Signature: Remote Support: Mitch Thompson |
|
W41554
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: by: Elisa Loyola setup automatic backup of Lisa's PC to external HDD |
11/01/2024 10:00 am |
Chu Hsieh | No Signature: Project |
|
W41549
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup Lenovo Workstation for Nida |
10/31/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41548
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: by: Elisa Loyola Setup new pc for Lisa |
10/30/2024 10:00 am |
Chu Hsieh | No Signature: Project |
|
W41544
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Rekey ssl certificate |
10/29/2024 04:30 pm |
Chu Hsieh | No Signature: Remote |
|
W41542
|
Onsite |
Finance Integrated Solutions John Santos Work Requested: by: John Santos Hosted 3CX Service: Troubleshoot John's 3CX App registration issue. |
10/29/2024 10:30 am |
Kevin Hsueh | No Signature: Unable to load DSI WebApp while at customer's site |
|
W41541
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Gta internet issues |
10/28/2024 04:00 pm |
Chu Hsieh | With Customer Signature |
|
W41539
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Create new email and MS 365 Account for Deearah Torre |
10/25/2024 03:30 pm |
Kevin Hsueh | No Signature: Remote Support: Hosted Exchange |
|
W41538
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Troubleshoot QuickBooks |
10/25/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41537
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Reset Rick Meno (RMeno) user profile password |
10/25/2024 09:30 am |
Kevin Hsueh | No Signature: Remote Support: Chona Cabedo |
|
W41535
|
Onsite |
M.U. Lujan Elementary School Michael Meno Work Requested: by: Michael Meno Install new Promethean Main Board |
10/24/2024 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41532
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Jay unable to setup his MS Exchange account on his new mobile phone. |
10/22/2024 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41530
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot Joephet's 3CX Extension/IP Phone |
10/21/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41529
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup new Macbook for Tony |
10/21/2024 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41528
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Setup ITE BEC to sonicwall |
10/17/2024 02:00 pm |
Chu Hsieh | With Customer Signature |
|
W41527
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez No internet service. GTA blade server down |
10/17/2024 10:45 am |
Chu Hsieh | With Customer Signature |
|
W41525
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot Corey Laptop network issues |
10/17/2024 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41524
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Rekey SSL certificate for Exchange Server. |
10/16/2024 02:15 pm |
Chu Hsieh | No Signature: remote support |
|
W41523
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup new Macbook for Leiana |
10/16/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41522
|
Service Contract Inhouse |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Set-Up NUCBOX |
10/15/2024 03:39 pm |
Kevin Hsueh | With Customer Signature |
|
W41520
|
Onsite |
Bayview Church Jeffrey Pinaula Work Requested: by: Jeffrey Pinaula Deliver 43" Floor Standing Kiosk |
10/15/2024 01:20 pm |
Chu Hsieh | No Signature: project |
|
W41517
|
Onsite |
Bayview Church Jeffrey Pinaula Work Requested: by: Jeffrey Pinaula Deliver 43" Floor Standing Kiosk |
10/15/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41516
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos troubleshoot workstation |
10/15/2024 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W41515
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Update Debtmaster to version 11.46 on Server and Workstations. |
10/15/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41512
|
Service Contract Inhouse |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Reprep Corey's old laptop (Lenovo T580) |
10/10/2024 03:30 pm |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: Laptop will be delivered back to site. |
|
W41511
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup VPN Access on Jay Garrido laptop |
10/10/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41508
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup Josh Dandan Macbook with SonicWALL VPN Client. Setup Monica laptop for remote access. |
10/08/2024 09:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41507
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Sureta San Nicolas Work Requested: by: Sureta San Nicolas Troubleshoot Suretas extension 102 |
10/07/2024 03:00 am |
Kevin Hsueh | With Customer Signature |
|
W41505
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez update website to remove Seth and Andrea |
10/07/2024 10:30 am |
Chu Hsieh | No Signature: remote |
|
W41504
|
Service Contract Remote |
Guam Memorial Park Timothy Leon Guerrero Work Requested: by: Timothy Leon Guerrero Reset Tim Leon Guerrero user profile password. |
10/07/2024 01:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41503
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Create new email and MS Office 365 subscription for Haisha Rodriguez |
10/04/2024 11:00 am |
Kevin Hsueh | No Signature: Hosted Exchange Service |
|
W41502
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Setup user account and workstation for Haisha Rodriguez |
10/04/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41501
|
Service Contract Remote |
JMC Equipment Rental Francine Paulino Work Requested: by: Francine Paulino Troubleshoot email server mail flow |
10/04/2024 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41499
|
Onsite |
Guam National Tennis Federation Ryan Horn Work Requested: by: Ryan Horn Deliver and setup Digital Signage Media Player |
10/07/2024 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W41498
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Setup BIDS share drive access for Josh Dandan in Saipan |
10/02/2024 02:00 pm |
Kevin Hsueh | No Signature: Remote Support: Josh Dandan |
|
W41497
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Install required QuickBooks update on JonhRey laptop |
10/02/2024 08:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41496
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Show Colin how to export VM to OVF file |
10/01/2024 03:30 pm |
Chu Hsieh | No Signature: remote |
|
W41495
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Troubleshoot copier room telephone jack |
10/01/2024 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41493
|
Service Contract Inhouse |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Reprep GMKtec NucBox M3. System has several BSOD errors. System need to be stable as it will host the MDA Boat Software |
09/30/2024 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41491
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Deliver and setup Lenovo Workstation |
10/04/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41490
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Check access to https://abaretirement.com/plan-admin-resources/form-5500-filing-information/. Vanessa reported blocked message. |
09/30/2024 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41489
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo No email and internet access |
09/30/2024 07:45 am |
Chu Hsieh | No Signature: Remote support |
|
W41488
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Troubleshoot Eric James' exchange account on his mobile phone |
09/30/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41487
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Michael unable to open Outlook |
09/27/2024 03:00 pm |
Chu Hsieh | No Signature: remote |
|
W41484
Ref/PO#PR240813 |
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: by: Gabriella Renee Topasna Conduct Promethean V9 Premium End-User Training at UOG. |
10/25/2024 10:00 am |
Alahas Pereda | No Signature: |
|
W41483
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya install QuickBooks 2023 on new laptop |
09/26/2024 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41482
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Work with GTA to get VDSL back up on SonicWall |
09/25/2024 01:50 pm |
Chu Hsieh | No Signature: remote |
|
W41481
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Windows File Explorer keeps crashing on Joh's PC |
09/24/2024 04:00 pm |
Chu Hsieh | No Signature: remote support |
|
W41479
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Various Issues. |
09/25/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41477
Ref/PO#PO 20241167 |
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Conduct Promethean LX End-User Training at St. John's School. |
09/25/2024 03:45 pm |
Alahas Pereda | No Signature: |
|
W41475
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Lori's workstation |
09/24/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41474
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gregory David Work Requested: by: Gregory David Assist Mr. David with VPN and share drive access |
09/23/2024 08:30 am |
Kevin Hsueh | No Signature: Remote Support: Mr. David |
|
W41473
Ref/PO#PO 20241167 |
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Conduct Promethean V9 End-User Training. |
09/23/2024 03:45 pm |
Alahas Pereda | No Signature: |
|
W41472
|
Service Contract Remote |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot VM WIN2K12_WEBSRV. Per Colin, unable to boot VM |
09/23/2024 11:00 am |
Kevin Hsueh | No Signature: Remote Support: Colin |
|
W41471
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Upgrade Debtmaster on server and workstations |
09/23/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41470
|
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: by: Gabriella Renee Topasna Deliver and install 2 Promethean ActiV Panel 9 |
09/20/2024 08:30 am |
Chu Hsieh | No Signature: project |
|
W41469
Ref/PO#240813 |
Onsite |
University of Guam Gabriella Renee Topasna Work Requested: by: Gabriella Renee Topasna Deliver and install 2 Promethean Active Panel 9 Premium. |
09/20/2024 08:00 am |
Kevin Hsueh | No Signature: Customer signed invoice and acknowledgment form |
|
W41468
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Deliver and setup Mr. Webber's new Lenovo X1 Carbon. Transfer data from workstation to Lenovo X1 Carbon. |
09/19/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41466
|
Service Contract Onsite |
Island Cancer Center Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot ICC Exam Room 2 network connection |
09/19/2024 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W41465
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot Rodney's QuickBooks issue. Troubleshoot Roland's email issues. Check various other issues. |
09/18/2024 03:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41463
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: by: Neil Rochelle Clean up Promethean Cardboard and Packaging Material. |
09/16/2024 08:30 am |
Kevin Hsueh | No Signature: |
|
W41462
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Troubleshoot Steph@mdaguam.com. Unable to receive emails |
09/17/2024 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41460
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: by: Jiao Jiao Zhu Setup new external HDD for Server Daily Backup |
09/16/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41459
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Setup GTA BEC Modem |
09/13/2024 02:25 pm |
Kevin Hsueh | With Customer Signature |
|
W41458
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: by: Neil Rochelle Pickup 20x 75" Promethean boards and deliver to St John School |
09/09/2024 09:00 am |
Chu Hsieh | No Signature: project |
|
W41457
|
Service Contract Remote |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot Exchange Server. Corey reported unable to send/receive emails |
09/12/2024 10:00 am |
Kevin Hsueh | No Signature: Remote Support: Corey Paulino |
|
W41456
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: by: Neil Rochelle Install 6 Promethean Panels (Wall Mounts) |
09/12/2024 08:30 am |
Kevin Hsueh | No Signature: |
|
W41454
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Meeting with Ambyth, FBI, and Federal Partners regarding cyber security |
09/11/2024 10:30 am |
Kevin Hsueh | No Signature: |
|
W41453
|
Onsite |
Guam Department of Education Neil Rochelle Work Requested: by: Neil Rochelle QC of 20 Promethean Panels at GDOE. Delivery of 20 Promethean Panels, 10 Mobile stands to St. John's |
09/09/2024 08:30 am |
Kevin Hsueh | No Signature: |
|
W41450
|
Service Contract Inhouse |
Isa Dental Linda Santos Work Requested: by: Linda Santos Reprep Elsie's Dell Workstation |
09/06/2024 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W41449
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Install and activate Sonicwall Hosted Email Security Licenses |
09/05/2024 10:00 am |
Chu Hsieh | No Signature: remote |
|
W41448
Ref/PO#PO 20241150 |
Onsite |
Guam Department of Education Evotia Perez Work Requested: by: Evotia Perez Conduct AP9 End-User Training at Marcial A. Sablan Elementary School. |
09/05/2024 02:00 pm |
Alahas Pereda | No Signature: |
|
W41446
|
Service Contract Inhouse |
JMC Equipment Rental Cookie Work Requested: by: Cookie Reprep Jermae Dy workstation |
09/04/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41445
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: by: Mary Rhodes Software Training - Digital Signage |
09/04/2024 10:00 am |
Pam Castilla | With Customer Signature |
|
W41444
|
Onsite |
Guam Department of Education Evotia Perez Work Requested: by: Evotia Perez Conduct AP9 End-User Training at CHamoru Studies Division Office at GDOE Central Building Office. |
09/04/2024 11:00 am |
Alahas Pereda | No Signature: |
|
W41443
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Convert Marlon's network line from data to voice use |
09/03/2024 04:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41442
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot IP Phone |
09/03/2024 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W41440
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Access Point |
09/03/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41439
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot network |
09/03/2024 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41438
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Export and upload historical emails for Lori and Elsie |
08/30/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41436
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Setup new user on Maria's desk |
08/22/2024 03:30 pm |
Chu Hsieh | With Customer Signature |
|
W41434
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Create new user and setup PC |
08/29/2024 10:00 am |
Chu Hsieh | No Signature: remote support |
|
W41433
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Work with Dentrix Support to setup Dentrix Software. |
08/29/2024 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41431
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: by: Leiana Topasna Troubleshoot Leiana's access to Sales share drive |
08/28/2024 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41428
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Andrew Miller Work Requested: by: Andrew Miller Troubleshoot Mr. Miller's VPN and Share Drive Access |
08/27/2024 02:30 pm |
Kevin Hsueh | No Signature: Remote Support: Andrew Miller |
|
W41427
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez David needs to find old emails |
08/27/2024 11:30 am |
Chu Hsieh | With Customer Signature |
|
W41425
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: by: Gary Cruz Pick up Promethean Panel 75" and Mobile Stand from GDOE Warehouse. Deliver and install at Marcial Sablan School. |
08/27/2024 08:30 am |
Kevin Hsueh | No Signature: GDOE Signed Invoice and Acknowledgement Form |
|
W41424
|
Onsite |
No Ka Oi Elisa Loyola Work Requested: by: Elisa Loyola No Ka Oi Project |
08/20/2024 02:00 pm |
Chu Hsieh | No Signature: project |
|
W41423
Ref/PO#20241150-00 |
Onsite |
Guam Department of Education Gary Cruz Work Requested: by: Gary Cruz QC 2 Promethean Panels. 1 Promethean Panel will install at GDOE Central Office (8/26) and 1 Promethean Panel will install at Marcial Sablan (8/27). |
08/26/2024 02:00 pm |
Kevin Hsueh | No Signature: GDOE signed DSI acknowledgement form |
|
W41421
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Troubleshoot Fanny workstation. Unable to boot. |
08/26/2024 09:44 am |
Kevin Hsueh | With Customer Signature |
|
W41418
|
Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Terminate Peter Pocaigue Email account. Per Jay, no backup needed |
08/23/2024 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41415
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Upgrade Debtmaster to 11.44 |
08/22/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41414
|
Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Backup Elizabeth Andon (EAndon@ambyth.com) mailbox and terminate account after mailbox backup is completed. |
09/04/2024 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41413
|
Remote |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Terminate: Katelyn Ramirez (kramirez@ambyth.com), D'Shay Mendiola (dmendiola@ambyth.com), Jaelanie Dela Cruz (jdelacruz@ambyth.com) |
08/21/2024 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41412
|
Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Create email account for Frank Aldea |
08/20/2024 02:00 pm |
Kevin Hsueh | No Signature: Hosted Email Creation |
|
W41408
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Troubleshoot various issues |
08/15/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41407
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams reset password for Agnes |
08/15/2024 01:30 pm |
Chu Hsieh | No Signature: remote |
|
W41405
|
Service Contract Onsite |
Micronesian Divers Association Raquel Brion Work Requested: by: Raquel Brion Install QuickBooks V24 Update |
08/14/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41401
|
Remote |
Calvo's Select Care Edward G. Calvo Work Requested: by: Edward G. Calvo Generate 3CX Phone System Trial License. Install and setup 3CX Phone System (Demo) on Calvo's Select Care test VM Server. |
08/13/2024 10:00 am |
Kevin Hsueh | No Signature: Presale Task |
|
W41400
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Set Tim's Outlook to use Cache Mode |
08/12/2024 04:45 pm |
Chu Hsieh | No Signature: remote support |
|
W41399
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot various issues |
08/12/2024 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W41397
|
Service Contract Remote |
JMC Equipment Rental Cookie Work Requested: by: Cookie Setup Adobe Acrobat on Rose's workstation |
08/09/2024 11:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41396
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Setup VPN and Ajera access for Tish |
08/09/2024 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41393
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez KCruz Outlook reported corruption |
08/08/2024 09:30 am |
Chu Hsieh | No Signature: remote support |
|
W41392
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Troubleshoot Tim's printers |
08/08/2024 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41389
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo reset MRuth's password |
08/06/2024 02:30 pm |
Chu Hsieh | No Signature: remote |
|
W41387
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Setup Front Desk and Dr. Caleb's workstation. Troubleshoot CCTV. Register new employee on biometric timeclock. |
08/06/2024 09:30 am |
Kevin Hsueh | No Signature: Unable to load WebApp at customer's site. |
|
W41386
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Setup computer for Carmen. |
08/05/2024 02:19 pm |
Kevin Hsueh | With Customer Signature |
|
W41385
|
Onsite |
Guam Department of Education Gary Cruz Work Requested: by: Gary Cruz Inspect Qty 10 Promethean Mobile Stands at GDOE warehouse. |
08/05/2024 02:00 pm |
Kevin Hsueh | No Signature: Acknowledgement form signed by GDOE (Gary Cruz) |
|
W41382
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Create email account for Colton San Nicolas (CSannicolas@ambyth.com) |
08/02/2024 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41381
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Meeting/Troubleshooting IT&E Internet with IT&E Team at Mr. Webber's Residence. |
08/01/2024 03:30 pm |
Kevin Hsueh | No Signature: Unable to load WebApp while onsite |
|
W41380
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Per Jay Garrido: Terminate Joseph Kaylor Sarmiento (JSarmiento@ambyth.com) |
07/31/2024 08:00 am |
Kevin Hsueh | No Signature: |
|
W41378
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot various issues. |
07/31/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41377
|
Remote |
Micronesia Benefits Administrators Ed Arriola Work Requested: by: Ed Arriola Setup Mary's (mary@micronesia-benefits.com) email on her laptop. |
07/31/2024 11:00 am |
Kevin Hsueh | No Signature: |
|
W41373
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Dave's montitor issue |
07/29/2024 03:27 pm |
Kevin Hsueh | With Customer Signature |
|
W41372
|
Service Contract Remote |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Troubleshoot Email Issues |
07/26/2024 11:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41371
|
Service Contract Remote |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Per Mr. Webber's request: Create new email account Dan@mdaguam.com |
07/26/2024 12:00 pm |
Kevin Hsueh | No Signature: Remote Support: Mr. Webber |
|
W41368
Ref/PO#PO0000108 |
Onsite |
Guam Behavioral Health and Wellness Center Chelbie Certeza Work Requested: by: Chelbie Certeza Conduct Promethean AP9 Premium End-User Training. |
07/24/2024 03:00 pm |
Alahas Pereda | No Signature: |
|
W41364
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Chloe's pc running slow and stuck in importing her old email to Hosted Exchange |
07/23/2024 02:00 pm |
Chu Hsieh | No Signature: remote |
|
W41362
|
Service Contract Onsite |
Micronesian Divers Association Lee Webber Work Requested: by: Lee Webber Troubleshoot Network Issues at Mr. Webber's Residence. |
07/19/2024 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41361
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: by: Leann Abonales Install 55" digital signage display |
07/18/2024 02:00 pm |
Chu Hsieh | No Signature: Project |
|
W41360
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Check Server Warnings |
07/26/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41359
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: by: Leann Abonales Yodeck Setup. |
07/18/2024 03:00 pm |
Pam Castilla | No Signature: Had Leann sign invoice . |
|
W41358
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: by: Leann Abonales Deliver and install Digital Signage |
07/18/2024 02:00 pm |
Kevin Hsueh | No Signature: Customer signed invoice |
|
W41356
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Install new UPS batteries on APC UPS (Batteries provided by Lisa). Update Server RAID controller Firmware. |
07/17/2024 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41354
|
Service Contract Remote |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Complete PCI Compliance |
07/17/2024 11:00 am |
Chu Hsieh | No Signature: remote |
|
W41353
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: by: Corey Paulino Troubleshoot various issues |
07/16/2024 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41352
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Troubleshoot DHCP Server. Some workstations unable to obtain IP Address |
07/15/2024 01:00 pm |
Kevin Hsueh | No Signature: Project |
|
W41350
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Rekey and install new SSL Certificate |
07/15/2024 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41349
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez turn off cache mode in Outlook for Tim, Lindy, KCruz, Monica |
07/12/2024 04:00 pm |
Chu Hsieh | No Signature: remote |
|
W41347
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee continue with the migration of existing PC to new domain network |
07/11/2024 02:00 pm |
Chu Hsieh | No Signature: project |
|
W41344
|
Onsite |
Pacific Islands Club Guam Leann Abonales Work Requested: by: Leann Abonales End-User Training of Yodeck |
07/12/2024 03:30 pm |
Pam Castilla | No Signature: No signature |
|
W41341
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Broken keyboard. |
07/11/2024 01:59 pm |
Kevin Hsueh | With Customer Signature |
|
W41340
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Server Project |
07/11/2024 02:00 pm |
Kevin Hsueh | No Signature: |
|
W41339
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Troubleshoot Kelly and Susan network connection |
07/11/2024 01:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41338
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee New Server Project |
07/10/2024 01:30 pm |
Kevin Hsueh | No Signature: Project |
|
W41337
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel Work with Pete (CYMA) to troubleshoot AMB2 company file |
07/11/2024 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41335
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Tim Robert's workstation File Explorer crashing |
07/10/2024 11:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41334
|
Inhouse |
Micronesia Benefits Administrators Ed Arriola Work Requested: by: Ed Arriola Troubleshoot MS Office 365 issues and Hosted Exchange Issues |
07/10/2024 08:30 am |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: Project |
|
W41333
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee continue with server migration |
07/10/2024 10:00 am |
Chu Hsieh | No Signature: project |
|
W41332
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Lindy's Outlook is corrupted |
07/10/2024 09:30 am |
Chu Hsieh | No Signature: remote |
|
W41331
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Server migration |
07/09/2024 09:00 am |
Chu Hsieh | No Signature: project |
|
W41330
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Installation and migration of new servers |
07/08/2024 09:30 am |
Chu Hsieh | No Signature: project |
|
W41329
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Kcruz n Maquino outlook corrupted |
07/09/2024 11:00 am |
Chu Hsieh | With Customer Signature |
|
W41327
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee New Server Project |
07/09/2024 09:00 am |
Kevin Hsueh | No Signature: Project |
|
W41325
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Unable to access multi user mode in quickbooks |
07/08/2024 04:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41320
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee New Server Project |
07/08/2024 09:00 am |
Kevin Hsueh | No Signature: Project |
|
W41319
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: by: Michael Makio Troubleshoot MMakio outlook notes. |
07/05/2024 10:00 am |
Kevin Hsueh | No Signature: WebApp not loading while at customer's site |
|
W41318
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Troubleshoot Warehouse Office Xerox Printing and Scanning issues |
07/03/2024 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41317
|
Onsite |
Guam Behavioral Health and Wellness Center Kelsie Mafnas Work Requested: by: Kelsie Mafnas Deliver and install Promethean ActivPanel 65" Mobile Stand at DYA |
07/02/2024 01:30 pm |
Chu Hsieh | No Signature: project |
|
W41316
|
Onsite |
Guam Behavioral Health and Wellness Center Kelsie Mafnas Work Requested: by: Kelsie Mafnas Deliver and install Promethean ActivPanel 65" Mobile Stand at DYA |
07/02/2024 01:30 pm |
Kevin Hsueh | No Signature: Customer signed DSI Acknowledgement Form and Invoice |
|
W41313
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: by: Mark Peredo Install QuickBooks 2024. Setup HP Printer for Mark. |
07/01/2024 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41312
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: by: Eric James Setup modems and network equipment on back wall of Warehouse Office |
07/01/2024 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W41311
|
Remote |
Micronesia Benefits Administrators Ed Arriola Work Requested: by: Ed Arriola New Hosted Exchange Setup: Update DNS and MX Records to point to new Hosted Exchange |
06/28/2024 05:00 pm |
Kevin Hsueh | No Signature: Project |
|
W41307
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Troubleshoot WiFi |
06/27/2024 08:57 am |
Kevin Hsueh | With Customer Signature |
|
W41305
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Outlook not downloading |
06/26/2024 01:15 pm |
Chu Hsieh | With Customer Signature |
|
W41303
|
Service Contract Remote |
Isa Dental Linda Santos Work Requested: by: Linda Santos Reset user profile passwords |
06/24/2024 10:30 am |
Kevin Hsueh | No Signature: Remote Support: Linda Santos |
|
W41302
|
Service Contract Remote |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Troubleshoot email issues |
06/24/2024 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41300
|
Onsite |
Ina Wellness Collective Livia Marati Work Requested: by: Livia Marati Pickup Loaner Digital Signage from Nikko Hotel. |
06/22/2024 05:30 pm |
Kevin Hsueh | No Signature: |
|
W41299
|
Onsite |
Ina Wellness Collective Livia Marati Work Requested: by: Livia Marati Deliver Loaner Digital Signage to Nikko Hotel. |
06/21/2024 02:00 pm |
Kevin Hsueh | No Signature: |
|
W41296
|
Onsite |
Guam Solid Waste Authority Camaryn Aguon Work Requested: by: Camaryn Aguon Training for the Time and Attendance Software |
06/24/2024 02:00 pm |
Pam Castilla | With Customer Signature |
|
W41295
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Setup and configure ARCServe Image Manager. Configure external HDD for backup replication. |
06/20/2024 10:00 am |
Kevin Hsueh | No Signature: Project |
|
W41292
|
Onsite |
Guam Solid Waste Authority Camaryn Aguon Work Requested: by: Camaryn Aguon Deliver and physically install Biometric Timeclock. |
06/20/2024 09:30 am |
Kevin Hsueh | No Signature: Camaryn Aguon signed DSI invoice |
|
W41290
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot various issues |
06/19/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41288
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Various issues |
06/18/2024 01:30 pm |
Chu Hsieh | With Customer Signature |
|
W41285
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot NVR. Register new employee on time clock |
06/18/2024 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W41282
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Acer Laptop |
06/17/2024 10:38 am |
Kevin Hsueh |
No Signature: Remote Support
Signature for Later: Laptop will be delivered to TRMA |
|
W41281
|
Service Contract Onsite |
Micronesian Divers Association Wes Seleen Work Requested: by: Wes Seleen Troubleshoot Wes' Workstation |
06/17/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41280
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Create new email account for Jobe Guzman |
06/17/2024 08:30 am |
Kevin Hsueh | No Signature: Remote Support: Jay Garrido |
|
W41279
|
Onsite |
No Ka Oi Duce Romias Work Requested: by: Duce Romias Clone 2 pc hdd to ssd. Install office365 and SentinelOne. Prep pcs for migration to new server network. |
06/14/2024 09:30 am |
Chu Hsieh | With Customer Signature |
|
W41276
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: by: Melet Santos Setup new Lenovo ThinkStation P3 Ultra. Delivery and setup onsite at TRMA |
06/13/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41274
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Troubleshoot Kevin Fowler's Printing Issues |
06/12/2024 03:30 pm |
Kevin Hsueh | No Signature: Remote Support: Sophia Sanchez |
|
W41273
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: by: Chuck Williams Troubleshoot CC Machine at Cinnabon GPO |
06/12/2024 01:41 pm |
Kevin Hsueh | With Customer Signature |
|
W41272
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Troubleshoot Seth's printer issues and Nicole's Outlook issues. |
06/12/2024 09:39 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41269
|
Service Contract Onsite |
JMC Equipment Rental Cookie Work Requested: by: Cookie Deliver and setup 2 Lenovo Legion Laptops (Corey and Mark) |
06/11/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41266
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Xerox scanners cannot scan to email. |
06/10/2024 10:00 am |
Chu Hsieh | No Signature: remote support |
|
W41265
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Jon unable to access his ThunderBolt External Drive |
06/04/2024 02:00 pm |
Chu Hsieh | No Signature: remote support |
|
W41264
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Setup and configure NAS |
06/10/2024 10:30 am |
Kevin Hsueh | No Signature: Project |
|
W41263
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: by: Jay Park Troubleshoot Jay's Laptop |
06/10/2024 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41262
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Jay reported John Ken workstation time is off |
06/07/2024 02:15 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41261
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Deliver and setup new SonicWALL TZ370 |
06/07/2024 03:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41256
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup and install new SSD in Lenovo Workstation |
06/03/2024 04:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41252
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Setup new Docomo Fiber Internet Circuit on SonicWALL at Ambyth Logistics Office |
06/03/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41250
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West Setup 1 new workstation for Wes |
05/31/2024 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41249
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Per Jay Garrido Email Request: Terminate OMarcos@ambyth.com on 5/31/2024. No mailbox backup needed. |
05/31/2024 08:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41247
|
Service Contract Onsite |
Guam Memorial Park Timothy Leon Guerrero Work Requested: by: Timothy Leon Guerrero Issues scanning from copier, can't access guammemorialpark.com, web.whatsapp.com |
05/31/2024 10:00 am |
Chu Hsieh | With Customer Signature |
|
W41245
|
Onsite |
Tri Executive Realty Ron Ramos Work Requested: by: Ron Ramos Secondary Training, requested by Ron. |
05/29/2024 10:00 am |
Pam Castilla | With Customer Signature |
|
W41244
|
Service Contract Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Troubleshoot/Check JMC Server |
05/28/2024 03:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41243
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Per Chona's Request: Reset Staff account password |
05/28/2024 02:00 pm |
Kevin Hsueh | No Signature: Remote Support: Chona Cabedo |
|
W41238
|
Service Contract Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Add Levi and Jeremae to info@mcpgroupgu.com |
05/23/2024 03:30 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41236
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Setup new SonicWALL TZ370 |
05/23/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41234
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Conduct Promethean LX End-User Training at St. John's School. |
05/22/2024 03:30 pm |
Alahas Pereda | No Signature: |
|
W41233
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Work with Lenovo Support to run and export OneCLI logs for HDD2 warning on Brooks Server. Lenovo Case# 3000360816 |
05/21/2024 04:00 pm |
Kevin Hsueh | No Signature: Remote Support: Lenovo Case# 3000360816 |
|
W41232
|
Remote |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee New Server Project |
05/21/2024 09:00 am |
Kevin Hsueh | No Signature: Project |
|
W41228
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: by: Marie "Cookie" Taitano Setup 2 new Lenovo Laptops for Corey and Mark |
05/20/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41227
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Troubleshoot Feli's Email Issues. |
05/20/2024 10:30 am |
Kevin Hsueh | With Customer Signature |
|
W41225
|
Onsite |
Ignacio, Valene Valene Ignacio Work Requested: by: Valene Ignacio Pickup Promethean Loaner Panel |
05/17/2024 09:00 am |
Kevin Hsueh | No Signature: |
|
W41223
|
Onsite |
Juan M. Guerrero Elementary School Valene Ignacio Work Requested: by: Valene Ignacio Install new AP7U-02 Mainboard. Promethean case# 01340672 |
05/17/2024 08:38 am |
Kevin Hsueh | With Customer Signature |
|
W41221
|
Onsite |
Harry S. Truman Elementary School Josella Diaz Work Requested: by: Josella Diaz Warranty work: install new AP7U-02 Mainboard. Promethean Warranty Case# 01340396 |
05/16/2024 02:00 pm |
Kevin Hsueh | No Signature: No on onsite to sign: Teacher left the school |
|
W41220
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot 3CX Client on Front Desk Workstation. Install MS Office on Jophet's laptop |
05/16/2024 10:30 am |
Kevin Hsueh | No Signature: Webapp did not load at customer site |
|
W41219
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Troubleshoot QuickBooks |
05/16/2024 10:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41217
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: by: Chuck Williams Troubleshoot network issues |
05/16/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41216
|
Onsite |
Tri Executive Realty Ron Ramos Work Requested: by: Ron Ramos Conduct Yodeck End-User training. |
05/15/2024 02:00 pm |
Pam Castilla | With Customer Signature |
|
W41214
|
Onsite |
Tri Executive Realty Ron Ramos Work Requested: by: Ron Ramos Deliver and install 65 inch digital signage |
05/15/2024 02:00 pm |
Kevin Hsueh | No Signature: |
|
W41213
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Workstation |
05/15/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41209
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Updgrade Debtmaster on server and workstations |
05/13/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41206
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Various issues |
05/10/2024 10:00 am |
Chu Hsieh | With Customer Signature |
|
W41202
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Dr. Caleb's workstation |
05/09/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41195
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Deliver and Install new server PSU received from Lenovo (Lenovo RMA Part) |
05/08/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41194
|
Inhouse |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: by: Tae Keun Lee Server Project |
05/08/2024 09:00 am |
Kevin Hsueh | No Signature: Project |
|
W41192
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Create new email account: SeafixSupport@ambyth.com |
05/07/2024 10:00 am |
Kevin Hsueh | No Signature: Remote Support: Jacob Tareyama |
|
W41191
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Remote Support with Subic Office: Setup Seafix and Subic network share drive access for Arnel Paguio and Reina Panalagao. |
05/07/2024 10:00 am |
Kevin Hsueh | No Signature: Remote Support: Subic Office |
|
W41190
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: by: Jacob Tareyama Troubleshoot KQuirante Workstation Issues |
05/06/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41189
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Create new email account for Reina Panalagao |
05/06/2024 10:30 am |
Kevin Hsueh | No Signature: Remote Support: Lou Garcia new email creation |
|
W41188
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Mark Ruth Work Requested: by: Mark Ruth Troubleshoot VPN issues |
05/06/2024 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W41187
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: by: Roxanne Simpkin-Williams Troubleshoot network issues. |
05/06/2024 08:30 am |
Kevin Hsueh | With Customer Signature |
|
W41185
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Install Qty1 Promethean ActivPanel LX 86" on wall mount. SN: LX864NC50KL1060141. Install Qty 3 Promethean ActivPanel LX 86" on Promethean Mobile Stands. SN: LX864NC50KL1060142, LX864NC50KL1060143, LX864NC50KL1060144. |
05/02/2024 08:30 am |
Kevin Hsueh | No Signature: Tom from St. Johns signed off on acknowledgement form. |
|
W41184
|
Onsite |
Guam Department of Education Robert Kelley Work Requested: by: Robert Kelley Install Promethean ActivPanel LX 65" on Promethean Mobile Stand. SN: LX654N938KB1410290 |
05/02/2024 08:26 am |
Kevin Hsueh | No Signature: Tom from St. Johns signed off on acknowledgement form. |
|
W41183
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: by: Lou Garcia Create new email account for Arnel Paguio |
05/01/2024 04:00 pm |
Kevin Hsueh | No Signature: Remote Support: Lou Garcia |
|
W41182
|
Inhouse |
Patisserie Parisco MIchael Louboutin Work Requested: by: MIchael Louboutin Yodeck Training for PariSco Staff, per Michael L. |
05/01/2024 02:00 pm |
Pam Castilla | With Customer Signature |
|
W41180
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Setup new email account and user profile for Joseph Kaylor Sarmiento. |
05/01/2024 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W41179
|
Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Server migration |
04/25/2024 09:00 am |
Chu Hsieh | With Customer Signature |
|
W41178
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: by: Sophia Sanchez Check Lindy's Network port. Check ports 1 and 2. |
04/30/2024 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41175
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Jamie Pangelinan's SonicWALL VPN connection issue. |
04/29/2024 01:30 pm |
Kevin Hsueh | No Signature: Remote Support: Jamie Pangelinan |
|
W41173
|
Onsite |
Harry S. Truman Elementary School Josella Diaz Work Requested: by: Josella Diaz Troubleshoot Promethean Panel in Room 1. Reflash firmware may be needed. |
04/29/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41172
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Server Migration Project |
04/26/2024 08:30 am |
Kevin Hsueh | No Signature: Project |
|
W41171
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Guy reported QuickBooks unable to open |
04/25/2024 04:30 pm |
Kevin Hsueh | No Signature: Remote Support: Guy Binoya |
|
W41170
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Reset CCabedo Password |
04/25/2024 02:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41167
|
Service Contract Onsite |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Deliver and stage new server, NAS, and network switch |
04/24/2024 02:30 pm |
Kevin Hsueh | No Signature: Project |
|
W41165
|
Inhouse |
Patisserie Parisco MIchael Louboutin Work Requested: by: MIchael Louboutin Yodeck Training with Michael Louboutin |
04/25/2024 01:00 pm |
Pam Castilla | No Signature: Failed to ask for signature. |
|
W41162
|
Service Contract Onsite |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: by: Feli Dela Cruz Troubleshoot Feli's Outlook. Troubleshoot Jun's laptop touchpad |
04/23/2024 03:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41161
|
Onsite |
St. Lucy's Eye Clinic Marjorie DeBenedictis Work Requested: by: Marjorie DeBenedictis Deliver and setup SonicWALL TZ370W |
04/23/2024 01:30 pm |
Kevin Hsueh | With Customer Signature |
|
W41159
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: by: MIchael Louboutin Install 2 Digital Signage Screens at Yigo Location. |
04/22/2024 01:30 pm |
Kevin Hsueh | No Signature: Project |
|
W41153
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Restore 3CX Call Flow Settings |
04/18/2024 05:00 pm |
Kevin Hsueh | No Signature: Remote Support |
|
W41152
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: by: Chuck Williams Troubleshoot Cinnabon Agana Location Network. No internet access per Chuck. |
04/18/2024 04:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41151
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: by: Jay Garrido Create new email account and MS Office 365 subscription for Jessica Stuebing (JStuebing@ambyth.com) |
04/18/2024 11:00 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41148
|
Onsite |
Guam Department of Education Work Requested: by: Troubleshoot Panel SN: 75W26-K7HBDN1290059 Panel warranty expires 9/28/2025 GDOE PO# : 20200736-00 |
04/18/2024 10:00 am |
Kevin Hsueh | With Customer Signature |
|
W41145
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: by: MIchael Louboutin Install 50" Samsung digital display |
04/15/2024 04:45 pm |
Chu Hsieh | No Signature: project |
|
W41144
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: by: Chona Cabedo Troubleshoot Rick's VPN |
04/17/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41142
|
Service Contract Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: by: MIchael Louboutin Deliver and install 2 Digital Signage Screens at Yigo Location. |
04/16/2024 01:30 pm |
Kevin Hsueh | No Signature: Project |
|
W41141
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Test Timeslips Software on new RFV Server |
04/16/2024 09:30 am |
Kevin Hsueh | No Signature: Project |
|
W41140
Ref/PO#20211630-00 |
Onsite |
Harry S. Truman Elementary School Therese Babauta Work Requested: by: Therese Babauta Troubleshoot Promethean panel. |
04/16/2024 09:30 am |
Bryant Bagiac | With Customer Signature |
|
W41138
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: by: MIchael Louboutin Mount Digital Signage Screen at Oka Location. |
04/15/2024 04:30 pm |
Kevin Hsueh | No Signature: Project |
|
W41137
|
Service Contract Remote |
Fargo Pacific, Inc. Guy Binoya Work Requested: by: Guy Binoya Guy advised QuickBooks is unable to open on her workstation |
04/15/2024 10:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41136
|
Service Contract Onsite |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: by: Vanessa Santos-Pinkney Troubleshoot various issues |
04/15/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41135
|
Onsite |
Patisserie Parisco MIchael Louboutin Work Requested: by: MIchael Louboutin Deliver Digital Signage screen at Parisco's Oka Location. Screen SN: 0DRDHCXW801666F. |
04/12/2024 05:00 pm |
Bryant Bagiac | No Signature: Customer signed invoice |
|
W41133
|
Service Contract Remote |
Roberts, Fowler & Visosky Tim Roberts Work Requested: by: Tim Roberts Setup new iphone to exchange |
04/11/2024 02:30 pm |
Chu Hsieh | No Signature: Tim had to leave |
|
W41129
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: by: Colin O'Connell Terminate network cable line for Joey’s office. |
04/12/2024 09:00 am |
Bryant Bagiac | With Customer Signature |
|
W41128
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: by: Gail Manuel CYMA requested to upload SFX-21 folder from CYMA Saipan Server for troubleshooting. Per Gail, issues with data. |
04/11/2024 09:30 am |
Kevin Hsueh | No Signature: Remote Support |
|
W41126
|
Onsite |
Juan M. Guerrero Elementary School Frances Cepeda Work Requested: by: Frances Cepeda Troubleshoot Promethean Panel - Firmware update may have been interrupted, reflash panel if necessary |
04/11/2024 09:30 am |
Bryant Bagiac | With Customer Signature |
|
W41125
|
Onsite |
Guam Adventist Academy Joaquina Vega Work Requested: by: Joaquina Vega Troubleshoot/Fix projector bulb. Give GAA the bulbs they purchased. |
04/10/2024 02:00 pm |
Bryant Bagiac | With Customer Signature |
|
W41123
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: by: Joleen West NEX Store setup/preparation for CounterPoint Migration scheduled tomorrow. |
04/09/2024 02:00 pm |
Kevin Hsueh | With Customer Signature |
|
W41117
|
Service Contract Remote |
Roberts, Fowler & Visosky Jon Visosky Work Requested: by: Jon Visosky Setup new Lenovo Server |
04/05/2024 10:00 am |
Kevin Hsueh | No Signature: Project |
|
W41116
|
Service Contract Inhouse |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Reprep Tisha’s workstation. |
04/05/2024 09:34 am |
Kevin Hsueh | No Signature: Workstation to be delivered and setup onsite |
|
W41113
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: by: Lisa Brooks Troubleshoot Server and Tisha's workstation |
04/04/2024 09:30 am |
Kevin Hsueh | With Customer Signature |
|
W41112
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: by: Chuck Williams Troubleshoot GPO Location Network Issues |
04/04/2024 09:00 am |
Kevin Hsueh | With Customer Signature |
|
W41108
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Move 1 CSR workstation currently at Ambyth Corporate office to Ambyth Piti Port Office and install network printer at Piti Port Office. |
04/03/2024 09:30 am |
Bryant Bagiac | With Customer Signature |
|
W41107
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: by: Christi Taijeron Ambyth Logistics - Troubleshoot Christi’s printing issues. Ambyth HQ and Piti Port Office - Move 1 CSR workstation currently at Ambyth Corporate office to Ambyth Piti Port Office and install network printer. |
04/02/2024 02:00 pm |
Bryant Bagiac | With Customer Signature |
|
W41106
|
Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Troubleshoot Pano Room Workstation Carestream |
04/02/2024 10:37 am |
Kevin Hsueh | No Signature: Project |
|
W41104
|
Service Contract Inhouse |
LSG Service Guam, Inc. Deo-Angelo Lim Work Requested: by: Deo-Angelo Lim Downgrade 5 Dell Latitude 7440 from Windows 11 to Windows 10 |
04/01/2024 10:00 am |
Bryant Bagiac |
No Signature: Remote Support
Signature for Later: Customer to sign when picking up items. |
|
W41102
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Bring back ISA Dental old server and UPS to DSI office |
04/01/2024 09:00 am |
Bryant Bagiac | No Signature: Project |
|
W41101
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Onsite to assist with any issues related to new server deployment |
04/01/2024 08:00 am |
Kevin Hsueh | No Signature: Customer signed Project Invoice |
|
W41099
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: by: Linda Santos Deliver and setup new server. Setup all workstations on new AD. |