S
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Invoice # | Customer Signature | Payment Received | |
|---|---|---|---|---|---|---|---|
|
W41597
|
Remote |
Morrico Equipment Rene Molinos Work Requested: (by: Rene Molinos) Update 3CX Extension 140 and 190 display names |
11/26/2024 12:30 pm |
Kevin Hsueh |
032439 | No Signature: Remote Support | |
|
W41591
|
Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Various 3CX Extension settings update requested |
11/22/2024 03:00 pm |
Kevin Hsueh |
032427 | No Signature: Remote Support: Esther Cruz | |
|
W41590
|
Onsite |
Equatorial Manufactory, Inc. Lucy Work Requested: (by: Lucy ) Troubleshoot Lucy's network connection |
11/22/2024 09:30 am |
Kevin Hsueh |
032426 | With Customer Signature | |
|
W41589
|
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Level 10 Service# 966191 at Ross #1902: Install new APC 750 UPS |
11/22/2024 06:00 am |
Kevin Hsueh |
032425 | No Signature: Level 10 Service | |
|
W41579
|
Onsite |
Morrico Equipment Johnray Tudela Work Requested: (by: Johnray Tudela) Camera system remote monitoring not working |
11/15/2024 09:30 am |
Chu Hsieh |
032420 | With Customer Signature | |
|
W41572
|
Remote |
No Ka Oi Elisa Loyola Work Requested: (by: Elisa Loyola) Arcserve Shadowprotect backup fail |
11/13/2024 03:00 pm |
Chu Hsieh |
032413 | No Signature: remote support | |
|
W41571
Ref/PO#966099 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Level 10 Service# 966099 at Ross# 497 to install new Pin Pad on Register 3. |
11/13/2024 02:00 pm |
Kevin Hsueh |
032412 | No Signature: Level 10 Service | |
|
W41568
|
Onsite |
ANZ Wines Sarah Morrison Work Requested: (by: Sarah Morrison ) setup wifi router for 2nd floor |
11/11/2024 04:00 pm |
Chu Hsieh |
032411 | With Customer Signature | |
|
W41557
|
Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: (by: Jiao Jiao Zhu) Please contact Jiao Jiao as person was just asked to drop off computer |
11/05/2024 02:40 pm |
Kevin Hsueh |
032422 | With Customer Signature | |
|
W41551
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: (by: Alma Dimla) Diagnose cursor/mouse issue and update Skype. |
11/01/2024 09:49 am |
Kevin Hsueh |
032407 | With Customer Signature | |
|
W41550
|
Onsite |
Prestige Automobiles Jonathan Shen Work Requested: (by: Jonathan Shen) Troubleshoot QuickBooks |
11/01/2024 09:00 am |
Kevin Hsueh |
032406 | With Customer Signature | |
|
W41547
|
Remote |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: (by: Jiao Jiao Zhu) Remote Support: Configure 2 new External HDD for RO-APPSRV Daily Backup |
10/30/2024 02:30 pm |
Kevin Hsueh |
032395 | No Signature: Remote Support: Jiao Jiao Zhu | |
|
W41546
|
Inhouse |
Micronesia Benefits Administrators Ed Arriola Work Requested: (by: Ed Arriola) Troubleshoot Laptop |
10/30/2024 02:00 pm |
Kevin Hsueh |
032396 | With Customer Signature | |
|
W41545
|
Remote |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Troubleshoot Exchange. Email not flowing per Nel. |
10/30/2024 01:00 pm |
Kevin Hsueh |
032394 | No Signature: Remote Support | |
|
W41543
Ref/PO#9340145057 |
Onsite |
Work Market Work Market Work Requested: (by: Work Market) Work Market Ticket# 9340145057 at Home Depot - Server Install (CTS Ticket Number: S-386736) |
10/29/2024 09:30 pm |
Kevin Hsueh |
032393 | No Signature: Work Market Service | |
|
W41540
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Setup workstation in accounting for Deearah Torre. |
10/28/2024 09:00 am |
Kevin Hsueh |
032391 | With Customer Signature | |
|
W41536
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Troubleshoot Tony Sawyer print from Outlook issues |
10/25/2024 10:30 am |
Kevin Hsueh |
032390 | With Customer Signature | |
|
W41534
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Setup computer/laptop for new engineer. Setup email account on new engineer's mobile phone. |
10/23/2024 01:30 pm |
Kevin Hsueh |
032377 | With Customer Signature | |
|
W41533
|
Onsite |
Office of the Attorney General Frankie Palomo Work Requested: (by: Frankie Palomo) Troubleshoot 3CX Patton Gateway |
10/23/2024 09:30 am |
Kevin Hsueh |
032376 | With Customer Signature | |
|
W41531
Ref/PO#9448182037 |
Onsite |
Work Market Work Market Work Requested: (by: Work Market) Work Market Service# 9448182037 at JIB# 8255 to setup and cutover to new networking equipment. |
10/22/2024 09:30 am |
Kevin Hsueh |
032372 | No Signature: Work Market Service | |
|
W41526
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Troubleshoot Ticket Printing Workstation |
10/17/2024 09:30 am |
Kevin Hsueh |
032370 | With Customer Signature | |
|
W41519
|
Inhouse |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: (by: Jiao Jiao Zhu) Reprep HP Compaq 6200. Setup as terminal workstation with QuickBooks 2024 |
10/15/2024 01:30 pm |
Kevin Hsueh |
032369 | With Customer Signature | |
|
W41514
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: (by: Jiao Jiao Zhu) Setup VPN access for Royal Orchid PI Office Accounting support. |
10/14/2024 09:30 am |
Kevin Hsueh |
032363 | With Customer Signature | |
|
W41513
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Troubleshoot internet/network issues |
10/11/2024 02:00 pm |
Kevin Hsueh |
032361 | With Customer Signature | |
|
W41510
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Troubleshoot Backup Replication. Check APPSRV - Slowness reported. |
10/09/2024 02:00 pm |
Kevin Hsueh |
032360 | With Customer Signature | |
|
W41509
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Install Trackimo Unit in 1 new vehicle |
10/09/2024 10:00 am |
Kevin Hsueh |
032359 | With Customer Signature | |
|
W41506
|
Remote |
Micronesia Benefits Administrators Mary Rhodes Work Requested: (by: Mary Rhodes) Troubleshoot Mary@micronesia-benefits.com configuration on laptop and mobile phone |
10/07/2024 02:00 pm |
Kevin Hsueh |
032356 | With Customer Signature | |
|
W41500
|
Remote |
Micronesia Benefits Administrators Jen Taylor Work Requested: (by: Jen Taylor) Troubleshoot Jen Taylor Outlook IMAP message view issue. Troubleshoot Rose Morales Outlook client on her mobile phone. |
10/03/2024 08:30 am |
Kevin Hsueh |
032355 | No Signature: Remote Support | |
|
W41494
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Remove trackimo unit from vehicle that is being sold |
10/01/2024 10:00 am |
Kevin Hsueh |
032347 | With Customer Signature | |
|
W41492
|
Remote |
Unitek Environmental Hannah Takano Work Requested: (by: Hannah Takano) Hannah Takano reported she is locked out of her workstation |
09/30/2024 01:00 pm |
Kevin Hsueh |
032346 | No Signature: Remote Support: Hannah Takano | |
|
W41486
|
Onsite |
Guam Hotel & Restaurant Association Joanne Reyes Work Requested: (by: Joanne Reyes) Relocate network equipment to new shelf. Install Joanne dual monitor mount. |
09/27/2024 02:00 pm |
Kevin Hsueh |
032336 | With Customer Signature | |
|
W41480
|
Inhouse |
Finona, Stephanie Stephanie Finona Work Requested: (by: Stephanie Finona) Data recovery |
09/25/2024 03:00 pm |
Chu Hsieh |
032335 | No Signature: Remote Support | |
|
W41476
Ref/PO#SV1464001 |
Onsite |
Park Place Technologies Ganapathy Jaya Raman Work Requested: (by: Ganapathy Jaya Raman) SV1464001 || || Guam || apac || sev2 || Guam Seventh-day Adventist Clinic || 1613890 || HP 3PAR || CP Dimension. -Deliver Part Number: 697390-001 Specifications: 2.0TB 7.2K SAS NL 6Gb/s 64MB 3.5in HDD 3PAR to SDA Clinic (Andrew Porter) |
09/24/2024 03:30 pm |
Kevin Hsueh |
032322 | With Customer Signature | |
|
W41467
|
Onsite |
GTA TeleGuam Tommy Blas Work Requested: (by: Tommy Blas) Troubleshoot video wall at Micronesian Mall store |
09/19/2024 01:30 pm |
Chu Hsieh |
032321 | With Customer Signature | |
|
W41464
|
Remote |
Office of the Attorney General Vince Taitingfong Work Requested: (by: Vince Taitingfong) Upgrade OAG-CSED 3CX to Version 20. |
09/17/2024 03:00 pm |
Kevin Hsueh |
032319 | No Signature: Remote Support: Vince Taitingfong | |
|
W41461
Ref/PO#7117966182 |
Onsite |
Work Market Work Market Work Requested: (by: Work Market) JIB-FRAN#8260 Tamuning GU - Comcast firewall, switch, AP, and Wattbox install. |
09/17/2024 09:00 am |
Kevin Hsueh |
032318 | No Signature: Work Market | |
|
W41455
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Install QuickBooks 24 on server and all workstations. |
09/11/2024 02:00 pm |
Kevin Hsueh |
032310 | With Customer Signature | |
|
W41452
|
Remote |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: (by: Mary Rhodes) Content for the Housekeeping Gala |
09/06/2024 08:30 am |
Pam Castilla |
032304 | No Signature: Remote | |
|
W41451
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: (by: Mary Rhodes) Go over Housekeeping Gala content. Requested another training |
09/06/2024 03:00 pm |
Pam Castilla |
032303 | With Customer Signature | |
|
W41441
|
Service Contract Remote |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) No internet |
09/01/2024 08:30 am |
Chu Hsieh |
032299 | No Signature: Remote | |
|
W41437
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Work with Docomo to setup new Docomo services |
08/30/2024 09:00 am |
Kevin Hsueh |
032298 | With Customer Signature | |
|
W41435
|
Onsite |
Unitek Environmental Katrina Suissa Work Requested: (by: Katrina Suissa) Troubleshoot MFP |
08/29/2024 02:00 pm |
Kevin Hsueh |
032288 | No Signature: WebApp was not loading while onsite at customer's location | |
|
W41432
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Renew, Rekey, and Install SSL Certificate. Setup user accounts for Robert Jordan and Jacinto Paguigan. |
08/28/2024 03:00 pm |
Kevin Hsueh |
032287 | With Customer Signature | |
|
W41430
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Server and network |
08/28/2024 08:37 am |
Kevin Hsueh |
032286 | With Customer Signature | |
|
W41429
|
Remote |
Office of the Attorney General William Zayas Work Requested: (by: William Zayas) 3CX Version 20 Admin Training |
08/27/2024 03:00 pm |
Kevin Hsueh |
032285 | No Signature: Remote Support - Training - Will Zayas | |
|
W41426
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: (by: Simon Sanchez) Various issues |
08/27/2024 10:10 am |
Chu Hsieh |
032283 | With Customer Signature | |
|
W41422
|
Onsite |
GTA TeleGuam Tommy Blas Work Requested: (by: Tommy Blas) No display content on Mall and Landmark video wall |
08/26/2024 10:00 am |
Chu Hsieh |
032280 | With Customer Signature | |
|
W41419
|
Onsite |
Office of the Attorney General William Zayas Work Requested: (by: William Zayas) OAG 3CX Phone System preparation for upgrade from Version 18 to Version 20. |
08/23/2024 02:30 pm |
Kevin Hsueh |
032270 | With Customer Signature | |
|
W41417
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: (by: Jiao Jiao Zhu) Setup new laptop |
08/23/2024 09:30 am |
Kevin Hsueh |
032269 | With Customer Signature | |
|
W41416
|
Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Meeting with Ambyth and FBI Representative. Troubleshoot Sales drive access on Leiana's macbook |
08/22/2024 02:30 pm |
Kevin Hsueh |
032268 | With Customer Signature | |
|
W41411
|
Remote |
Ambyth Shipping & Trading, Inc. Zenie Remorosa Work Requested: (by: Zenie Remorosa) Remote Support: Setup Frank Aldea PC in Subic Office |
08/20/2024 03:00 pm |
Kevin Hsueh |
032264 | No Signature: Remote Support | |
|
W41410
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: (by: Mary Rhodes) Troubleshoot Joanne's laptop |
08/20/2024 09:04 am |
Kevin Hsueh |
032345 | No Signature: Remote Support | |
|
W41409
|
Remote |
Office of the Attorney General William Zayas Work Requested: (by: William Zayas) Troubleshoot 3CX. Per Will Zayas: No inbound or outbound calls. |
08/16/2024 08:30 am |
Kevin Hsueh |
032260 | No Signature: Remote Support: Will Zayas | |
|
W41404
|
Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Provision IP Phone (IP: 10.68.0.126; MAC: 80:5E:C0:54:E8:39) for Extension 102 Joel Lesh |
08/14/2024 10:00 am |
Kevin Hsueh |
032253 | No Signature: Work Market Service | |
|
W41403
Ref/PO#8028789790 |
Onsite |
Work Market Work Market Work Requested: (by: Work Market) Work Market 8028789790 (YorkTel YOR0168) at SSA Office to install new 55" TV. |
08/14/2024 09:00 am |
Kevin Hsueh |
032252 | No Signature: Work Market Service | |
|
W41398
|
Onsite |
Bishop Baumgartner Memorial School David Duenas Work Requested: (by: David Duenas ) Site assessment for Equipment move. |
08/12/2024 09:00 am |
Kevin Hsueh |
032249 | No Signature: Unable to access WebApp | |
|
W41395
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Deliver and setup Dell Workstation for Colton (OPs Department) |
08/09/2024 09:00 am |
Kevin Hsueh |
032248 | With Customer Signature | |
|
W41394
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: (by: Mary Rhodes) Run new network lines at GHRA new office location |
08/08/2024 02:00 pm |
Kevin Hsueh |
032251 | No Signature: Unable to load WebApp while onsite | |
|
W41391
|
Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Provision Yealink IP Phone for Extension 290 Chris Galsim |
08/08/2024 08:30 am |
Kevin Hsueh |
032247 | No Signature: Remote Support: Esther Cruz | |
|
W41390
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Configure port forwarding on Ambyth Warehouse Router for CCTV System. |
08/07/2024 09:30 am |
Kevin Hsueh |
032245 | With Customer Signature | |
|
W41388
|
Remote |
Onward Mangilao Guam, Inc. Valerie Camacho Work Requested: (by: Valerie Camacho) Troubleshoot 3CX Phone System. Per Valerie, no inbound or outbound calls. |
08/06/2024 02:30 pm |
Kevin Hsueh |
032244 | No Signature: Remote Support: Valerie Camacho | |
|
W41384
|
Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Per Esther Cruz: Change extension 150 display name to Shannelly Marquez (originally Kristin Manlangit) |
08/02/2024 11:00 am |
Kevin Hsueh |
032242 | No Signature: Remote Support: Esther Cruz | |
|
W41379
|
Service Contract Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Update firmware on SonicWall TZ370W |
07/30/2024 05:00 pm |
Chu Hsieh |
032232 | No Signature: remote | |
|
W41376
|
Onsite |
Office of the Attorney General William Zayas Work Requested: (by: William Zayas) Troubleshoot 3CX IP Phone Provisioning Issue |
07/31/2024 09:00 am |
Kevin Hsueh |
032233 | With Customer Signature | |
|
W41375
|
Service Contract Onsite |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Install TP Link access point |
07/29/2024 02:00 pm |
Chu Hsieh |
032231 | With Customer Signature | |
|
W41374
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Update QuickBooks to version 24 on server and workstations. |
07/30/2024 02:00 pm |
Kevin Hsueh |
032230 | With Customer Signature | |
|
W41370
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup new workstation for Peter Pocaigue. Troubleshoot Piti OPS Workstation |
07/26/2024 02:00 pm |
Kevin Hsueh |
032228 | With Customer Signature | |
|
W41369
|
Remote |
Roberts, Fowler & Visosky Sophia Sanchez Work Requested: (by: Sophia Sanchez) Delete "District of Columbia (inactive)" from Seth Forman's page |
07/25/2024 10:00 am |
Pam Castilla |
032223 | No Signature: Remote Support [per Sophia Sanchez email request] | |
|
W41367
|
Service Contract Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) QuickBooks 2024 update on server and workstations |
07/24/2024 02:30 pm |
Kevin Hsueh |
032214 | With Customer Signature | |
|
W41366
Ref/PO#956570 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Level 10 Service# 956570 at Ross #2336 to install new Pin Pad on Reg 3 |
07/24/2024 09:00 am |
Kevin Hsueh |
032212 | No Signature: Level 10 Service | |
|
W41365
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Eric James Work Requested: (by: Eric James) Troubleshoot Eric email on mobile phone |
07/24/2024 10:30 am |
Kevin Hsueh |
032211 | With Customer Signature | |
|
W41363
|
Service Contract Remote |
Roberts, Fowler & Visosky Tim Roberts Work Requested: (by: Tim Roberts) Tim getting phishing emails. |
07/23/2024 11:00 am |
Chu Hsieh |
032208 | No Signature: remote support | |
|
W41357
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Troubleshoot port office workstation |
07/18/2024 09:00 am |
Kevin Hsueh |
032207 | With Customer Signature | |
|
W41355
|
Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Setup IP Phone (IP: 10.68.0.85; MAC: 24:9A:D8:0A:4E:E8) for Extension 770 JohnRay Tudela. |
07/17/2024 01:00 pm |
Kevin Hsueh |
032206 | No Signature: Remote Support | |
|
W41348
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: (by: Mary Rhodes) Software does not allow to save files onto MAC. Also cannot print. |
07/12/2024 11:09 am |
Kevin Hsueh |
032225 | With Customer Signature | |
|
W41342
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Troubleshoot various issues |
07/12/2024 08:30 am |
Kevin Hsueh |
032199 | With Customer Signature | |
|
W41336
|
Inhouse |
Unitek Environmental Katrina Suissa Work Requested: (by: Katrina Suissa) VPN and troubleshoot email issues. Also check battery as it does not hold a charge. |
07/11/2024 08:28 am |
Kevin Hsueh |
032200 | With Customer Signature | |
|
W41328
|
Inhouse |
The Serengeti Trust Sarah Morrison Work Requested: (by: Ross Morrison) No internet connection. |
07/09/2024 11:00 am |
Chu Hsieh |
032196 | No Signature: Remote Support | |
|
W41326
|
Remote |
Unitek Environmental Gary Hendrix Work Requested: (by: Gary Hendrix) Restore delete files on MEC share drive per Gary |
07/08/2024 05:00 pm |
Kevin Hsueh |
032193 | No Signature: Remote Support | |
|
W41324
|
Inhouse |
Equatorial Manufactory, Inc. Cynthia Moises Work Requested: (by: Cynthia Moises) Troubleshoot hard drive. Nothing is shown on the monitor when it is on. |
07/08/2024 04:17 pm |
Kevin Hsueh |
032195 | With Customer Signature | |
|
W41321
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: (by: Mary Rhodes) laptop not opening to windows |
07/08/2024 12:33 pm |
Kevin Hsueh |
032204 | With Customer Signature | |
|
W41314
|
Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Updated 3CX Extension 340 to show Myver Hecita |
07/01/2024 04:00 pm |
Kevin Hsueh |
032189 | No Signature: Remote Support: Esther Cruz | |
|
W41310
Ref/PO#SV1402869 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: (by: Jonathan Tan) Park Place Tech Service# SV1402869 at SDA: Deliver HP 3PAR HDD to SDA (Jim Dunn 671-489-7766) |
06/28/2024 02:00 pm |
Kevin Hsueh |
032180 | With Customer Signature | |
|
W41309
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Work with Pete from CYMA to troubleshoot CYMA AMB2 Company File |
06/28/2024 09:00 am |
Kevin Hsueh |
032179 | No Signature: Remote Support: Gail Manuel | |
|
W41308
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Leiana Topasna) Relocate Jacob and Jung workstation and IP Phones. |
06/27/2024 10:00 am |
Kevin Hsueh |
032178 | With Customer Signature | |
|
W41304
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Reconnect all network equipment at Warehouse location |
06/25/2024 10:00 am |
Kevin Hsueh |
032176 | With Customer Signature | |
|
W41301
|
Service Contract Onsite |
Guam Memorial Park Jor-El Williams Work Requested: (by: Jor-El Williams) Troubleshoot QuickBooks issue |
06/24/2024 09:00 am |
Kevin Hsueh |
032165 | With Customer Signature | |
|
W41298
|
Service Contract Remote |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Create new user account for Tanya Susuico |
06/21/2024 10:30 am |
Kevin Hsueh |
032163 | No Signature: Remote Support: Agnes Quitugua | |
|
W41294
|
Service Contract Inhouse |
Guam Memorial Park Timothy Leon Guerrero Work Requested: (by: Roxanne Simpkin-Williams) Clone data from hard drive to solid state drive. |
06/20/2024 02:00 pm |
Chu Hsieh |
032162 | With Customer Signature | |
|
W41293
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Upload CYMA AMB2 directory to CYMA Support. |
06/19/2024 03:30 pm |
Kevin Hsueh |
032160 | No Signature: Remote Support: Gail Manuel | |
|
W41289
|
Service Contract Onsite |
Cinnabon Chuck Williams Work Requested: (by: Chuck Williams) Troubleshoot network issues at Mall location. |
06/19/2024 09:00 am |
Kevin Hsueh |
032159 | With Customer Signature | |
|
W41287
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Restart AMBYTHHQSRV. |
06/17/2024 07:00 pm |
Kevin Hsueh |
032155 | No Signature: Remote Support | |
|
W41286
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup Jobe Guzman on new Lenovo workstation. Troubleshoot network share drive slowness. |
06/18/2024 02:00 pm |
Kevin Hsueh |
032156 | With Customer Signature | |
|
W41284
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Troubleshoot Email Issues (GoDaddy Hosted) |
06/18/2024 09:00 am |
Kevin Hsueh |
032154 | With Customer Signature | |
|
W41283
|
Service Contract Remote |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Check email that is held by Email Security. Check QuickBooks Multi-User issue |
06/17/2024 02:30 pm |
Kevin Hsueh |
032153 | No Signature: Remote Support: Mark Peredo | |
|
W41278
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: (by: Simon Sanchez) Deliver and setup new SonicWALL TZ270 |
06/14/2024 02:30 pm |
Kevin Hsueh |
032148 | With Customer Signature | |
|
W41277
|
Remote |
Morrico Equipment Cornelio Madrid Work Requested: (by: Cornelio Madrid) Update 3CX Extension 750 display name to Nancy Enriquez |
06/13/2024 03:15 pm |
Kevin Hsueh |
032147 | No Signature: Remote Support: Cornelio Madrid | |
|
W41275
|
Service Contract Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Setup new Lenovo laptop for Corey |
06/13/2024 09:30 am |
Kevin Hsueh |
032145 | With Customer Signature | |
|
W41271
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: (by: Simon Sanchez) Setup new workstation and SonicWall TZ270 |
06/12/2024 01:30 pm |
Chu Hsieh |
032146 | With Customer Signature | |
|
W41270
|
Onsite |
No Ka Oi Duce Romias Work Requested: (by: Duce Romias) Duce request to check Elisa's PC. Screen blanks out on boot up |
06/12/2024 09:30 am |
Chu Hsieh |
032144 | With Customer Signature | |
|
W41268
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Setup Xerox printer on Marlon's Macbook |
06/11/2024 10:30 am |
Kevin Hsueh |
032140 | With Customer Signature | |
|
W41267
|
Onsite |
Kloppenburg Judy Aguigui Work Requested: (by: Judy Aguigui) Troubleshoot 3CX Extensions 220 and 221 |
06/11/2024 09:30 am |
Kevin Hsueh |
032139 | With Customer Signature | |
|
W41260
|
Onsite |
Guam Hotel & Restaurant Association Mariah Natuel Work Requested: (by: Mariah Natuel) Troubleshoot access to ghra.org |
06/07/2024 10:30 am |
Kevin Hsueh |
032137 | With Customer Signature | |
|
W41259
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Troubleshoot GoDaddy Email Issues |
06/07/2024 09:00 am |
Kevin Hsueh |
032138 | No Signature: Customer not available | |
|
W41258
|
Onsite |
Harvest Christian Academy Bryce Collier Work Requested: (by: Bryce Collier) Troubleshoot Grandstream ATA |
06/06/2024 10:00 am |
Kevin Hsueh |
032135 | With Customer Signature | |
|
W41255
Ref/PO#951692 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Level 10 Service 951692 at Ross Store #497 (GPO): Install new pin pad on register 5. |
06/04/2024 12:00 pm |
Kevin Hsueh |
032134 | No Signature: Level 10 Service | |
|
W41254
Ref/PO#951619 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Level 10 Service 951619 at Ross Store #497 (GPO): Install new pin pad on register 2. |
06/04/2024 11:00 am |
Kevin Hsueh |
032133 | No Signature: Level 10 Service | |
|
W41253
Ref/PO#951613 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Level 10 Service 951613 at Ross Store #497 (GPO): Install new pin pad on register 4. |
06/04/2024 10:00 am |
Kevin Hsueh |
032132 | No Signature: Level 10 Service | |
|
W41251
|
Service Contract Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Install and setup new SSD. |
05/31/2024 02:00 pm |
Kevin Hsueh |
032131 | No Signature: Remote Support | |
|
W41248
|
Inhouse |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Please contact Christi Taijeron for requested service as the dropper (Anthony Cruz) was just advised to drop of the workstation. |
05/30/2024 02:03 pm |
Kevin Hsueh |
032121 | With Customer Signature | |
|
W41246
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Check server issues with Lenovo Support |
05/30/2024 09:00 am |
Kevin Hsueh |
032119 | With Customer Signature | |
|
W41242
Ref/PO#951556 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Level 10 Service# 951556 at Ross Hagatna. Pin pad replacement on Register 1. |
05/29/2024 10:30 am |
Kevin Hsueh |
032118 | No Signature: Level 10 Service | |
|
W41241
Ref/PO#951555 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Level 10 Service# 951555 at Ross Hagatna. Pin pad replacement on Register 3. |
05/29/2024 10:00 am |
Kevin Hsueh |
032117 | No Signature: Level 10 Service | |
|
W41240
Ref/PO#951554 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Level 10 Service# 951554 at Ross Hagatna. Pin pad replacement on Register 6. |
05/29/2024 09:30 am |
Kevin Hsueh |
032116 | No Signature: Level 10 Service | |
|
W41239
|
Onsite |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Troubleshoot 3CX Phone System |
05/28/2024 09:30 am |
Kevin Hsueh |
032113 | With Customer Signature | |
|
W41237
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Setup Logistics printer for Eric and Jason. Troubleshoot Sherrie's Nitro PDF issue. |
05/23/2024 02:00 pm |
Kevin Hsueh |
032102 | With Customer Signature | |
|
W41235
Ref/PO#3275049116 |
Onsite |
Work Market Work Market Work Requested: (by: Work Market) Work Market ID 3275049116: Home Depot Starlink install. |
05/22/2024 09:30 am |
Kevin Hsueh |
032100 | No Signature: Work Market Service | |
|
W41230
|
Service Contract Inhouse |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Upgrade 2 Lenovo Legion Pro 5 to Windows 11 Pro |
05/21/2024 10:37 am |
Kevin Hsueh |
032122 | No Signature: Remote Support | |
|
W41229
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: (by: Simon Sanchez) Mar having issues receiving emails |
05/20/2024 01:30 pm |
Chu Hsieh |
032098 | With Customer Signature | |
|
W41222
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Benjie Vivero Work Requested: (by: Benjie Vivero) Per Benjie's request: Check Saipan Internet Slowness. Check what devices are using most bandwidth. |
05/16/2024 04:00 pm |
Kevin Hsueh |
032095 | No Signature: Remote Support: Benjie Vivero | |
|
W41218
|
Inhouse |
Guam Surveyor, LLC Dennis Balagtas Work Requested: (by: Dennis Balagtas) Reinstall Windows OS and 3CX phone system. |
05/17/2024 02:00 pm |
Kevin Hsueh |
032097 | With Customer Signature | |
|
W41215
|
Remote |
Morrison, Allan Allan Morrison Work Requested: (by: Allan Morrison) Slow Outlook |
05/15/2024 11:30 am |
Chu Hsieh |
032092 | No Signature: remote | |
|
W41212
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup 1 new workstation for Anthony Barcinas (OPS HQ). Setup 1 new Laptop for Arnel Paguio. (SUBIC). Troubleshoot Tanya’s workstation (Logistics). |
05/14/2024 02:00 pm |
Kevin Hsueh |
032089 | No Signature: WebApp was not loading while at customer's site. | |
|
W41211
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Terminate last network line and label all network ports. Cable management. |
05/14/2024 09:30 am |
Kevin Hsueh |
032085 | With Customer Signature | |
|
W41210
|
Remote |
Morrico Equipment Cornelio Madrid Work Requested: (by: Cornelio Madrid) Change 3CX extension 310 name to display Abigail Cabanting |
05/13/2024 10:30 am |
Kevin Hsueh |
032081 | No Signature: Remote Support: Cornelio Madrid | |
|
W41208
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Warehouse Network |
05/13/2024 08:30 am |
Kevin Hsueh |
032084 | No Signature: Remote Support | |
|
W41207
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Terminated network cables |
05/10/2024 01:30 pm |
Chu Hsieh |
032083 | With Customer Signature | |
|
W41205
|
Service Contract Onsite |
Guam Surgicenter Colin O'Connell Work Requested: (by: Colin O'Connell) Terminate new network lines in new office. |
05/10/2024 09:00 am |
Kevin Hsueh |
032082 | No Signature: Project | |
|
W41204
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: (by: Simon Sanchez) Unable to send and receive emails |
05/09/2024 02:00 pm |
Chu Hsieh |
032078 | With Customer Signature | |
|
W41193
|
Onsite |
Dr. Yang Dental Clinic Anette Toves Work Requested: (by: Anette Toves) Troubleshoot UPS Issue |
05/07/2024 02:00 pm |
Kevin Hsueh |
032075 | With Customer Signature | |
|
W41186
|
Inhouse |
Best Wash & Dry Steve Dormer Work Requested: (by: Steve Dormer) Troubleshoot emails as Steve advised it does not look the same. |
05/03/2024 09:44 am |
Kevin Hsueh |
032074 | With Customer Signature | |
|
W41181
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Troubleshoot Xerox Scan to Email |
05/01/2024 11:00 am |
Kevin Hsueh |
032066 | With Customer Signature | |
|
W41177
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Per Jay Garrido Request: Set OMarcos@ambyth.com to forward emails to JGarrido@ambyth.com. Terminate JStuebing@ambyth.com email effective immediately. |
04/29/2024 04:00 pm |
Kevin Hsueh |
032059 | No Signature: Remote Support: Jay Garrido | |
|
W41176
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup Subic network share drive on Subic staff workstations. |
04/29/2024 03:00 pm |
Kevin Hsueh |
032058 | No Signature: Remote Support: Gail Manuel | |
|
W41174
|
Remote |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Add vendor.setup@kiewit.com to SonicWALL Email Security allowed list. |
04/29/2024 11:00 am |
Kevin Hsueh |
032055 | No Signature: Remote Support: Mark Peredo | |
|
W41169
|
Inhouse |
Unitek Environmental John Gomez Work Requested: (by: John Gomez) Computer is not charging. |
04/25/2024 02:02 pm |
Kevin Hsueh |
032054 | With Customer Signature | |
|
W41168
|
Emergency Onsite |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Server |
04/25/2024 10:29 am |
Kevin Hsueh |
032051 | With Customer Signature | |
|
W41166
|
Onsite |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Reconfigure multiple 3CX extensions |
04/24/2024 10:26 am |
Kevin Hsueh |
032027 | With Customer Signature | |
|
W41163
|
Onsite |
Guam Hotel & Restaurant Association Mariah Natuel Work Requested: (by: Mariah Natuel) Troubleshoot Printing Issues |
04/24/2024 09:00 am |
Kevin Hsueh |
032026 | With Customer Signature | |
|
W41160
|
Service Contract Onsite |
Guam Memorial Park Jor-El Williams Work Requested: (by: Jor-El Williams) Troubleshoot various issues |
04/23/2024 09:30 am |
Kevin Hsueh |
032025 | With Customer Signature | |
|
W41158
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: (by: Alma Dimla) Check mouse as it is working intermittently. |
04/22/2024 08:24 am |
Kevin Hsueh |
032022 | With Customer Signature | |
|
W41157
|
Service Contract Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Troubleshoot CCTV System |
04/22/2024 08:30 am |
Kevin Hsueh |
032024 | With Customer Signature | |
|
W41156
|
Onsite |
LSG Service Guam, Inc. Deo-Angelo Lim Work Requested: (by: Deo-Angelo Lim) Troubleshoot APC Smart UPS RT3000 |
04/19/2024 10:00 am |
Kevin Hsueh |
032019 | With Customer Signature | |
|
W41155
|
Emergency Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: (by: Jiao Jiao Zhu) Troubleshoot server. server down |
04/19/2024 08:26 am |
Kevin Hsueh |
032016 | With Customer Signature | |
|
W41154
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Work with Pete from CYMA to troubleshoot Saipan CYMA company SFX-21 |
04/19/2024 08:00 am |
Kevin Hsueh |
032018 | No Signature: Remote Support | |
|
W41150
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Setup user profile and workstation for new employee: Jessa Stuebing |
04/18/2024 02:00 pm |
Kevin Hsueh |
032017 | With Customer Signature | |
|
W41147
|
Onsite |
J&B Modern Tech Gene Bangayan Work Requested: (by: Gene Bangayan ) Troubleshoot Gene's Email Issue. |
04/17/2024 02:00 pm |
Kevin Hsueh |
032014 | With Customer Signature | |
|
W41146
|
Remote |
Office of the Attorney General Vince Taitingfong Work Requested: (by: Vince Taitingfong) Setup 3CX Phone System for OAG - Child Support Enforcement Division |
04/17/2024 10:30 am |
Kevin Hsueh |
032012 | No Signature: Remote Support: Vince Taitingfong | |
|
W41143
Ref/PO#947648 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Level 10 Service# 947648 |
04/17/2024 07:00 am |
Kevin Hsueh |
032013 | No Signature: Level 10 Service | |
|
W41139
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Troubleshoot Tanya's Workstation |
04/16/2024 08:30 am |
Kevin Hsueh |
032010 | With Customer Signature | |
|
W41134
|
Service Contract Onsite |
Isa Dental Lori Wong Work Requested: (by: Lori Wong) Setup Carestream on Lori and Elsie's workstations |
04/12/2024 02:00 pm |
Kevin Hsueh |
032008 | With Customer Signature | |
|
W41132
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Zenie Remorosa Work Requested: (by: Zenie Remorosa) Reset Benjie DeGuzman user profile password |
04/12/2024 11:00 am |
Kevin Hsueh |
032002 | No Signature: Remote Support | |
|
W41131
|
Onsite |
Unitek Environmental Jeanette Meno Work Requested: (by: Jeanette Meno) Deliver and setup Jean's laptop |
04/12/2024 09:00 am |
Kevin Hsueh |
032000 | With Customer Signature | |
|
W41130
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Terminate Leonie Toves Email Account per Jay Garrido |
04/11/2024 04:00 pm |
Kevin Hsueh |
031956 | No Signature: Remote Support | |
|
W41127
|
Service Contract Inhouse |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) Setup Dell laptop. Transfer data from HP Laptop to Dell Laptop |
04/11/2024 08:30 am |
Kevin Hsueh |
031998 | With Customer Signature | |
|
W41124
|
Service Contract Onsite |
Micronesian Divers Association Joleen West Work Requested: (by: Joleen West) New CouterPoint system deployment at Piti and NEX locations. Work with CounterPoint Support Team (Hawaii) |
04/10/2024 07:30 am |
Kevin Hsueh |
031996 | With Customer Signature | |
|
W41122
|
Inhouse |
Royal Orchid Guam Justin Samonte Work Requested: (by: Justin Samonte) Reprep ASUS Vivobook. Per Justin, no data needed. |
04/19/2024 02:30 pm |
Kevin Hsueh |
032020 | No Signature: Remote Support | |
|
W41121
|
Onsite |
Royal Orchid Guam Justin Samonte Work Requested: (by: Justin Samonte) Deliver and set up Acer Predator laptop |
04/08/2024 02:00 pm |
Bryant Bagiac |
031991 | With Customer Signature | |
|
W41119
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Deliver and set up Tisha's workstation |
04/08/2024 09:00 am |
Bryant Bagiac |
031989 | With Customer Signature | |
|
W41118
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Troubleshoot Mae’s computer QuickBooks issue. Install Xerox printer (Cookie’s) on Mae’s workstation. Troubleshoot Xerox printer (Cookie’s) scanning issue. Create email for Darren Cruz and add email to Dispatch. Check Levi’s laptop for remote access to JMC Office. |
04/08/2024 09:30 am |
Kevin Hsueh |
031990 | With Customer Signature | |
|
W41115
|
Onsite |
Isa Dental Linda Santos Work Requested: (by: Linda Santos) Setup Dr. Kim’s workstation for Linda Santos. |
04/05/2024 09:30 am |
Bryant Bagiac |
031988 | With Customer Signature | |
|
W41114
Ref/PO#SV1338470 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: (by: Jonathan Tan) Park Place Tech SV1338470 (Trip 2) at GHD to deliver and install new PSU |
04/04/2024 02:00 pm |
Kevin Hsueh |
031987 | With Customer Signature | |
|
W41111
Ref/PO#14812348 |
Onsite |
Field Nation Retail Tech Work Requested: (by: Retail Tech) Field Nation Service# 14812348 at Michael Kors Tumon location. POS network cable remediation. |
04/09/2024 09:00 am |
Kevin Hsueh |
031995 | No Signature: Field Nation Service | |
|
W41110
|
Onsite |
Isa Dental Lori Wong Work Requested: (by: Lori Wong) Deliver and setup Lori Wong’s workstation. |
04/03/2024 01:30 pm |
Bryant Bagiac |
031986 | With Customer Signature | |
|
W41109
|
Service Contract Inhouse |
Isa Dental Lori Wong Work Requested: (by: Lori Wong) Troubleshoot Lori's Workstation. Running slow and several program errors. |
04/02/2024 10:00 am |
Kevin Hsueh |
031985 | No Signature: Workstation to be delivered and setup onsite. | |
|
W41105
|
Remote |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Update extension 280 and 270 names |
04/02/2024 08:30 am |
Kevin Hsueh |
031982 | No Signature: Remote Support | |
|
W41103
Ref/PO#7041618190 |
Onsite |
Work Market Work Market Work Requested: (by: Work Market) Work Market Ticket 7041618190: Home Depot Site Survey for Starlink Install. |
04/02/2024 09:00 am |
Kevin Hsueh |
031983 | No Signature: Work Market Service | |
|
W41100
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: (by: Simon Sanchez) Setup Simon's new travel router |
03/29/2024 09:30 am |
Chu Hsieh |
031973 | With Customer Signature | |
|
W41094
|
Onsite |
Cruz Benefits Aileen Cruz Work Requested: (by: Aileen Cruz) Terminate 1 Network Line at Joyce's desk. Line is currently not terminated. |
03/27/2024 02:00 pm |
Bryant Bagiac |
031971 | With Customer Signature | |
|
W41088
Ref/PO#SV1338470 |
Onsite |
Park Place Technologies Jonathan Tan Work Requested: (by: Jonathan Tan) CMOS Battery Replacement for Cisco UCS C220 M4 Server. Client: GHD POC: Mark Pachkoski Tel: 671-727-6803 Email: Mark.Pachkoski@ghd.com |
03/25/2024 02:00 pm |
Kevin Hsueh |
031965 | With Customer Signature | |
|
W41087
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Zenie Remorosa Work Requested: (by: Zenie Remorosa) Setup Olivia Ramos (Subic) to access Guam CYMA Remotely |
03/22/2024 01:00 pm |
Kevin Hsueh |
031955 | No Signature: Remote Support: Zenie Remorosa email request. | |
|
W41083
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Meeting with Jacob to discuss internet service proposals from Docomo, GTA, and IT&E. |
03/21/2024 03:00 pm |
Kevin Hsueh |
031954 | With Customer Signature | |
|
W41081
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Troubleshoot Mark Ruth's iPad. Reported email issue. |
03/21/2024 08:30 am |
Bryant Bagiac |
031952 | With Customer Signature | |
|
W41080
|
Emergency Inhouse |
Edwin Supit Edwin Supit Work Requested: (by: Edwin Supit) Reboot Laptop. |
03/20/2024 11:58 am |
Kevin Hsueh |
031949 | With Customer Signature | |
|
W41078
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Zenie Remorosa Work Requested: (by: Zenie Remorosa) Reset Subic Staff Ireish Misola (IMisola) and Olivia Ramos (ORamos) user profile passwords. |
03/20/2024 10:00 am |
Kevin Hsueh |
031951 | No Signature: Remote Support | |
|
W41076
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Pick up old APPSRV. Bring back to DSI to reprep and repurpose for ShadowProtect Backup Image Manager. |
03/19/2024 02:00 pm |
Kevin Hsueh |
031950 | With Customer Signature | |
|
W41075
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Work with Ajera support on restoring Ajera server |
03/19/2024 09:30 am |
Chu Hsieh |
031948 | No Signature: remote support | |
|
W41073
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Jacob reported Joneisha (JPangelinan) unable to login. |
03/18/2024 10:00 am |
Kevin Hsueh |
031947 | No Signature: Remote Support | |
|
W41072
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) users reporting unable to access CSII |
03/14/2024 09:00 am |
Chu Hsieh |
031945 | No Signature: remote support | |
|
W41071
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Deliver and setup RB's workstation. |
03/12/2024 02:00 pm |
Bryant Bagiac |
031940 | With Customer Signature | |
|
W41069
|
Onsite |
Guam Dry Cleaners Simon Sanchez Work Requested: (by: Simon Sanchez) Download and install Malwarebytes on 4 PC that Simon purchased. |
03/12/2024 01:30 pm |
Chu Hsieh |
031939 | With Customer Signature | |
|
W41068
|
Onsite |
No Ka Oi Duce Romias Work Requested: (by: Duce Romias) Site assessment and possible repair. Duce reported their email was hacked and sending out spam. |
03/12/2024 09:30 am |
Chu Hsieh |
031938 | With Customer Signature | |
|
W41067
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Backup FAldea@ambyth.com mailbox. Proceed to terminate FAldea@ambyth.com account after mailbox backup. |
03/11/2024 03:00 pm |
Kevin Hsueh |
031937 | No Signature: Remote Support | |
|
W41064
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Site visit/Meeting at Ambyth Logistics with CCTV vendor. |
03/11/2024 10:00 am |
Kevin Hsueh |
031936 | With Customer Signature | |
|
W41063
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Lynn reported unable to access CSI. |
03/11/2024 08:15 am |
Kevin Hsueh |
031935 | No Signature: Remote Support: Lynn Painter | |
|
W41062
|
Onsite |
JMC Equipment Rental Mark Peredo Work Requested: (by: Mark Peredo) Check if JMC is in compliance with FAR 52.204-21 Basic Safeguarding of Covered Contractor Information Systems. Complete survey that is required. |
03/08/2024 01:30 pm |
Kevin Hsueh |
031930 | With Customer Signature | |
|
W41059
|
Inhouse |
Royal Orchid Guam Justin Samonte Work Requested: (by: Justin Samonte) Re-prep Acer Laptop |
03/07/2024 04:45 pm |
Bryant Bagiac |
031929 | No Signature: Remote Support | |
|
W41058
|
Onsite |
Morrico Equipment Alma Dimla Work Requested: (by: Alma Dimla) Check what type of USB to RS232 adapter Morrico uses to connect the laptop to their equipment to download the correct driver on laptop. |
03/07/2024 02:00 pm |
Bryant Bagiac |
031928 | With Customer Signature | |
|
W41057
|
Onsite |
Royal Orchid Guam Jiao Jiao Zhu Work Requested: (by: Jiao Jiao Zhu) Troubleshoot Workstation |
03/07/2024 02:00 pm |
Kevin Hsueh |
031927 | With Customer Signature | |
|
W41056
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Check Neisha’s workstation (front desk at Ambyth HQ). Outlook is running slow and crashing. |
03/07/2024 09:00 am |
Bryant Bagiac |
031926 | With Customer Signature | |
|
W41054
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Subic Office Remote Support: Troubleshoot Benjie DeGuzman and Ireish Misola outlook clients |
03/06/2024 09:30 am |
Kevin Hsueh |
031925 | No Signature: Remote Support | |
|
W41051
|
Inhouse |
Frances Mantanona Frances Mantanona Work Requested: (by: Frances Mantanona ) Troubleshoot Laptop |
03/05/2024 03:00 pm |
Kevin Hsueh |
031922 | With Customer Signature | |
|
W41046
|
Inhouse |
Unitek Environmental Linda Meno Work Requested: (by: Linda Meno) Lenovo Workstation: install new SSD Laptop: troubleshoot laptop |
03/05/2024 08:39 am |
Bryant Bagiac |
031924 | With Customer Signature | |
|
W41044
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Deliver and setup RB's workstation |
03/05/2024 09:00 am |
Kevin Hsueh |
031941 | No Signature: Remote Support | |
|
W41043
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Setup Nel’s new workstation. |
03/04/2024 02:00 pm |
Bryant Bagiac |
031920 | With Customer Signature | |
|
W41041
|
Onsite |
Robert J. Yang D.M.D., P.C. Tae Keun Lee Work Requested: (by: Tae Keun Lee) Buffalo NAS TS5200 report degrade RAID state. Need to replace HDD and perform rebuild |
03/04/2024 09:30 am |
Chu Hsieh |
031918 | With Customer Signature | |
|
W41040
|
Inhouse |
Morrico Equipment Alma Dimla Work Requested: (by: Alma Dimla) Install CNH EST software and JLG software. JLG software on disk provided by Morrico. |
03/01/2024 04:30 pm |
Bryant Bagiac |
031923 | With Customer Signature | |
|
W41039
|
Service Contract Onsite |
Morrico Equipment Esther Cruz Work Requested: (by: Esther Cruz) Relocate camera |
03/01/2024 02:00 pm |
Bryant Bagiac |
031918 | With Customer Signature | |
|
W41037
|
Onsite |
HSE Pacific Mary P. Rhodes Work Requested: (by: Mary P. Rhodes) Troubleshoot HSE Pacific Laptop. |
03/01/2024 02:00 pm |
Kevin Hsueh |
031917 | With Customer Signature | |
|
W41035
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Re-export Michael Makio's historical email from old server. |
02/29/2024 02:00 pm |
Kevin Hsueh |
031911 | No Signature: Remote Support | |
|
W41033
|
Emergency Remote |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Nel reported JBMT is unable to receive emails. Emergency service requested. |
02/29/2024 09:30 am |
Kevin Hsueh |
031909 | No Signature: Emergency Remote Support: Nel Bangayan Request | |
|
W41028
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot scan to email for Carl, Wilfred, Willson, and Ruwi |
02/28/2024 02:28 pm |
Kevin Hsueh |
031908 | With Customer Signature | |
|
W41025
|
Service Contract Onsite |
Fargo Pacific, Inc. Guy Binoya Work Requested: (by: Guy Binoya) Troubleshoot Kyocera MFP scan to email issue. |
02/28/2024 08:30 am |
Kevin Hsueh |
031906 | With Customer Signature | |
|
W41024
|
Emergency Onsite |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Deliver and set up Nel's church accounting computer and old hard drive. |
02/27/2024 03:30 pm |
Bryant Bagiac |
031902 | With Customer Signature | |
|
W41021
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Install RMA Lenovo HDD sent to Brooks under warranty. |
02/26/2024 04:00 pm |
Kevin Hsueh |
031898 | With Customer Signature | |
|
W41020
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Setup Tisha Makio's laptop |
02/26/2024 02:00 pm |
Kevin Hsueh |
031899 | No Signature: Remote Support: Tisha Makio | |
|
W41019
|
Inhouse |
Guam Dry Cleaners Simon Sanchez Work Requested: (by: Simon Sanchez) Set up email on laptop. |
02/26/2024 01:29 pm |
Chu Hsieh |
031900 | With Customer Signature | |
|
W41018
|
Emergency Inhouse |
J&B Modern Tech Gene Bangayan Work Requested: (by: Nel Bangayan ) Install new SSD in workstation for Nel. Install Windows 10 Pro. Perform initial setup. |
02/26/2024 01:30 pm |
Bryant Bagiac |
031901 | No Signature: Customer signed work order W41024 | |
|
W41017
|
Inhouse |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Install new SSD on Dell Optiplex 380. Install Windows 7 Pro. |
02/26/2024 01:00 pm |
Kevin Hsueh |
031910 | No Signature: Remote Support | |
|
W41016
|
Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Update email distribution groups based on listing provided by Cookie via email. |
02/26/2024 09:30 am |
Kevin Hsueh |
031896 | No Signature: Remote Support: Cookie's Email Request | |
|
W41015
Ref/PO#SV1310517 |
Onsite |
Park Place Technologies William Soo Work Requested: (by: William Soo) Park Place Tech SV1310517 for SDA Clinic. |
02/26/2024 09:00 am |
Kevin Hsueh |
031895 | With Customer Signature | |
|
W41014
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Deliver and set up Lenovo tiny workstation. |
02/26/2024 10:30 am |
Bryant Bagiac |
031897 | With Customer Signature | |
|
W41013
|
Inhouse |
Unitek Environmental Jeanette Meno Work Requested: (by: Jeanette Meno) Set up laptop. Per Chris, Jean spoke with Kevin regarding instructions for laptop. |
02/23/2024 03:56 pm |
Kevin Hsueh |
031945 | No Signature: Remote Support | |
|
W41012
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Backup and terminate JManglicmot@ambyth.com, RReyes@ambyth.com, and RLopez@ambyth.com |
02/23/2024 03:00 pm |
Kevin Hsueh |
031886 | No Signature: Remote Support: Gail Manuel Email Request | |
|
W41011
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Christi Taijeron Work Requested: (by: Christi Taijeron) Troubleshoot Kristine and Jaelani workstations |
02/23/2024 09:30 am |
Bryant Bagiac |
031884 | With Customer Signature | |
|
W41009
|
Service Contract Remote |
Taniguchi, Ruth, Makio Architects Michael Makio Work Requested: (by: Michael Makio) Michael unable to access server via SonicWall VPN from home. |
02/21/2024 05:00 pm |
Chu Hsieh |
031882 | No Signature: remote support | |
|
W41008
|
Onsite |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Troubleshoot RBs workstation. |
02/22/2024 01:54 pm |
Kevin Hsueh |
031883 | With Customer Signature | |
|
W41005
|
Inhouse |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Perform Initial setup of Lenovo workstation. Deliver and setup onsite for Nel |
02/22/2024 09:00 am |
Bryant Bagiac |
031893 | No Signature: Remote Support | |
|
W41004
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Setup Nel's new workstation. Add to domain, install QuickBooks, Install MS Office, Install network printers. Setup 2 Lenovo Tiny workstations (previously reprepped at DSI). Add to domain. |
02/21/2024 02:00 pm |
Bryant Bagiac |
031878 | With Customer Signature | |
|
W41001
|
Service Contract Onsite |
Taniguchi, Ruth, Makio Architects Chona Cabedo Work Requested: (by: Chona Cabedo) Task: assist Nida to setup a workstation with 2 monitors in the conference room. The workstation with 2 monitors is needed for the deposition dry run today. Site Contacts: Chona or Nida. |
02/21/2024 09:30 am |
Bryant Bagiac |
031876 | With Customer Signature | |
|
W41000
|
Remote |
HSE Pacific Mary P. Rhodes Work Requested: (by: Mary P. Rhodes) Work with Chris Rhodes to check his outlook. Chris advised he is unable to see emails unless he searches for them. |
02/20/2024 04:00 pm |
Kevin Hsueh |
031875 | No Signature: Remote Support: Chris Rhodes | |
|
W40998
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup CYMA on Saipan workstation |
02/20/2024 09:00 am |
Kevin Hsueh |
031874 | No Signature: Remote Support | |
|
W40997
|
Service Contract Inhouse |
Morrico Equipment Alma Dimla Work Requested: (by: Alma Dimla) Download and install Xentry |
02/20/2024 09:19 am |
Bryant Bagiac |
031944 | With Customer Signature | |
|
W40996
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Install Debtmaster version 11.42 Update on Server and all Workstations. |
02/20/2024 09:30 am |
Bryant Bagiac |
031873 | With Customer Signature | |
|
W40990
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Troubleshoot Janet Lukangaw access to Accounting scan documents. |
02/15/2024 09:00 am |
Kevin Hsueh |
031870 | No Signature: Remote Support: Gail Manuel Email Request | |
|
W40989
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Troubleshoot Leonie's access to Ops and Workflow sharedrive |
02/14/2024 10:00 am |
Bryant Bagiac |
031869 | With Customer Signature | |
|
W40986
Ref/PO#940644 |
After Hours Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Install new APC 750 UPS for Agana Shopping Center Ross Server |
02/13/2024 06:30 am |
Bryant Bagiac |
031865 | No Signature: Level 10 Service | |
|
W40985
|
Inhouse |
The Serengeti Trust Ross Morrison Work Requested: (by: Ross Morrison) Unable to connect to internet |
02/12/2024 04:30 pm |
Chu Hsieh |
031864 | No Signature: Remote Support | |
|
W40983
|
Emergency Remote |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Forward jsantosjmc@mcpgroupgu.com emails to AR@mcpgroupgu.com |
02/09/2024 01:00 pm |
Kevin Hsueh |
031862 | No Signature: Remote Support: Cookie Email Request | |
|
W40982
Ref/PO#940572 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Replace Verifone Pin Pad at Register 9 at Micronesia Mall Ross #1902. Ross Support Hotline: (800)807-1733 |
02/09/2024 10:30 am |
Bryant Bagiac |
031860 | No Signature: Level 10 Service | |
|
W40981
Ref/PO#940440 |
Onsite |
Level 10 Level 10 Inc Work Requested: (by: Level 10 Inc) Replace Verifone Pin Pad at Register 6 at GPO Ross #497. Ross Support Hotline: (800)807-1733 |
02/09/2024 09:00 am |
Bryant Bagiac |
031859 | No Signature: Level 10 Service | |
|
W40978
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Setup Ireish Misola and Olivia Ramos (Subic Staff) for remote access to Saipan CYMA. |
02/06/2024 02:00 pm |
Kevin Hsueh |
031855 | No Signature: Remote Support: Gail Manuel | |
|
W40977
Ref/PO#SV1285592 |
Onsite |
Park Place Technologies William Soo Work Requested: (by: William Soo) Park Place Tech SV1285592 at Dusit Thani to install new systemboard on HP ProLiant DL360 G10 (S/N: MXQ81202XZ). Site Contact: Erin Duenas Telephone: 671-787-5251 |
02/07/2024 10:00 am |
Kevin Hsueh |
031943 | With Customer Signature | |
|
W40972
|
Onsite |
Pacific Retina Specialists Marie Paulin Work Requested: (by: Marie Paulin) Troubleshoot printer issue. Site visit for new network line run. |
02/05/2024 09:00 am |
Bryant Bagiac |
031853 | With Customer Signature | |
|
W40970
|
Remote |
Money Resources, Inc. Carl Peterson Work Requested: (by: Carl Peterson ) Post embed code to website video page- https://moneyresourcesinc.com/video-resources/ |
02/02/2024 08:30 am |
Pam Castilla |
031852 | No Signature: Remote Support [Carl Peterson] | |
|
W40967
|
Remote |
JMC Equipment Rental Corey Paulino Work Requested: (by: Corey Paulino) Troubleshoot Exchnage EMails |
02/01/2024 03:30 pm |
Kevin Hsueh |
031851 | No Signature: Remote Support: Corey Paulino | |
|
W40966
|
Inhouse |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Troubleshoot 2 Lenovo M73 Tiny. No OS detected. |
02/01/2024 04:27 pm |
Bryant Bagiac |
031850 | No Signature: Remote Support | |
|
W40960
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: (by: Ginger Yu) Update SonicWALL TZ Firewall |
01/31/2024 02:00 pm |
Kevin Hsueh |
031846 | With Customer Signature | |
|
W40958
|
Onsite |
J&B Modern Tech Nel Bangayan Work Requested: (by: Nel Bangayan ) Troubleshoot workstation |
01/31/2024 09:30 am |
Kevin Hsueh |
031840 | With Customer Signature | |
|
W40957
|
Service Contract Inhouse |
Taniguchi, Ruth, Makio Architects Melet Santos Work Requested: (by: Melet Santos) Install Windows 10 on new SSD for Dave's workstation. Perform initial set up and run Windows updates. Copy Dave's user profile from old drive to new SSD. |
01/31/2024 09:00 am |
Bryant Bagiac |
031757 | No Signature: Remote Support | |
|
W40955
|
Service Contract Onsite |
Guam Memorial Park Roxanne Simpkin-Williams Work Requested: (by: Roxanne Simpkin-Williams) ShadowProtect backup report failure |
01/30/2024 09:15 am |
Chu Hsieh |
031837 | With Customer Signature | |
|
W40953
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Gail Manuel Work Requested: (by: Gail Manuel) Work with Pete from CYMA support to migrate CYMA to VM Server |
01/30/2024 09:00 am |
Kevin Hsueh |
031838 | With Customer Signature | |
|
W40941
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Setup workstation for new employee Jeremae Dy. Troubleshoot Microsoft Office access for Rose. |
01/24/2024 09:30 am |
Bryant Bagiac |
031835 | With Customer Signature | |
|
W40939
|
Remote |
Unitek Environmental Tony Brinkley Work Requested: (by: Tony Brinkley) Tony Brinkley reported staff has intermittent issues when connecting to UEG-WLAN. |
01/23/2024 08:30 am |
Kevin Hsueh |
031821 | No Signature: Remote Support: Tony Brinkley Email Request | |
|
W40938
|
Service Contract Remote |
Ambyth Shipping & Trading, Inc. Jay Garrido Work Requested: (by: Jay Garrido) Terminate Ernest Jones email account. No backup needed per Jay. Create Peter Pocaigue email account and network profile. |
01/22/2024 11:00 am |
Kevin Hsueh |
031822 | No Signature: Remote Support: Jay Garrido Email Request | |
|
W40937
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Lou Garcia Work Requested: (by: Lou Garcia) Troubleshoot Ambyth Port Office Network. Setup new employee profile on workstation at Ambyth HQ. |
01/22/2024 09:00 am |
Bryant Bagiac |
031818 | With Customer Signature | |
|
W40930
|
Onsite |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: (by: Mary Rhodes) Troubleshoot Mary's access to WD MyCloud Share Drives |
01/18/2024 09:30 am |
Kevin Hsueh |
031814 | With Customer Signature | |
|
W40929
|
Inhouse |
Unitek Environmental Tiffany Moore Work Requested: (by: Tiffany Moore) Factory reset laptop. |
01/18/2024 08:30 am |
Bryant Bagiac |
031817 | With Customer Signature | |
|
W40928
|
Service Contract Onsite |
Fargo Pacific, Inc. Jay Park Work Requested: (by: Jay Park) Arnel did not bring his laptop Tuesday 01/16. He advised that he will drop his laptop off Wednesday 01/17 morning with username and password. Transfer user data from old laptop to new laptop with external hard drive. Set up Dave Amador’s new laptop. |
01/17/2024 09:00 am |
Bryant Bagiac |
031813 | With Customer Signature | |
|
W40927
|
Onsite |
JMC Equipment Rental Marie "Cookie" Taitano Work Requested: (by: Marie "Cookie" Taitano) Troubleshoot Carmen's Quickbooks. Troubleshoot Victorina's user profile. |
01/17/2024 09:30 am |
Kevin Hsueh |