S
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | Customer Signature | |
|---|---|---|---|---|---|---|
|
W41966
|
Remote |
Equatorial Manufactory, Inc. Linda Kasio Work Requested: (by: Linda Kasio) Troubleshoot Email access. Linda advised she receives a message that email access is blocked. |
06/12/2025 03:30 pm |
Kevin Hsueh |
Submitted for Invoicing | No Signature: Remote Support: Linda Kasio |
|
W41965
|
Onsite |
Pacific Accounting Service Ginger Yu Work Requested: (by: Ginger Yu) Troubleshoot network slowness. |
06/12/2025 09:00 am |
Kevin Hsueh |
Submitted for Invoicing | With Customer Signature |
|
W41964
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Troubleshoot internet. Wes reported internet down |
06/12/2025 08:00 am |
Kevin Hsueh |
Submitted for Invoicing | No Signature: Remote Support: Wes |
|
W41963
|
Remote |
Unitek Environmental Chris Watson Work Requested: (by: Chris Watson) Terminate Anna Clark's VPN Access. Anna no longer with Unitek |
06/11/2025 02:00 pm |
Kevin Hsueh |
Submitted for Invoicing | No Signature: Remote Support |
|
W41962
|
Service Contract Onsite |
Guam Memorial Park Agnes Quitugua Work Requested: (by: Agnes Quitugua) Troubleshoot Front Desk and Back Office workstation printing issues. |
06/11/2025 01:30 pm |
Kevin Hsueh |
Submitted for Invoicing | No Signature: Agnes not onsite |
|
W41959
|
Service Contract Remote |
Guam Memorial Park Lynn Painter Work Requested: (by: Lynn Painter) Lynn reported CSI running slow. Restart GMPSRV |
06/11/2025 08:15 am |
Kevin Hsueh |
Submitted for Invoicing | No Signature: Remote Support |
|
W41958
|
Service Contract Onsite |
Ambyth Shipping & Trading, Inc. Leiana Topasna Work Requested: (by: Jacob Tareyama) Setup 1 new workstation in OPs Department. Setup 1 new workstation in Logistics Department. Troubleshoot Mr. David Macbook printing issues. |
06/10/2025 02:00 pm |
Kevin Hsueh |
Submitted for Invoicing | With Customer Signature |
|
W41957
|
Service Contract Remote |
Micronesian Divers Association Wes Seleen Work Requested: (by: Wes Seleen) Wes reported MDA internet is down. |
06/09/2025 05:30 pm |
Kevin Hsueh |
Submitted for Invoicing | No Signature: Remote Support |
|
W41956
|
Service Contract Remote |
Thompson, Thompson & Alcantara, P.C. Vanessa Santos-Pinkney Work Requested: (by: Vanessa Santos-Pinkney) Vanessa reported 3CX inbound and outbound calls down. |
06/09/2025 04:30 pm |
Kevin Hsueh |
Submitted for Invoicing | No Signature: Remote Support |
|
W41955
|
Service Contract Onsite |
Brooks Concepcion Law, P.C. Lisa Brooks Work Requested: (by: Lisa Brooks) Setup 2 new workstations. |
06/09/2025 09:00 am |
Kevin Hsueh |
In Progress | |
|
W41952
|
Onsite |
Guam Department of Education Lisa Baza-Cruz Work Requested: (by: Lisa Baza-Cruz) Troubleshoot touch issue on Planar iHUB at Saint Francis Catholic School |
06/05/2025 02:00 pm |
Chu Hsieh |
Scheduled |
|
|
W41950
|
Inhouse |
Guam Surveyor, LLC Mary Joy Sotic Work Requested: (by: Mary Joy Sotic) Troubleshoot Trackimo device |
06/05/2025 10:05 am |
Kevin Hsueh |
Pending Schedule | |
|
W41936
|
Onsite |
Bank of Guam Bonnie Alig Work Requested: (by: Bonnie Alig) Troubleshoot Philips 2x3 iBox Video Wall System at Bank of Guam - ITC Location |
05/30/2025 02:30 pm |
Chu Hsieh |
Scheduled |
|
|
W41933
|
Inhouse |
Royal Orchid Guam Ronald Su Work Requested: (by: Ronald Su) Set up Quickbooks on two Mini PC. |
05/28/2025 04:08 pm |
Kevin Hsueh |
Submitted for Invoicing | With Customer Signature |
|
W41682
|
Inhouse |
Fargo Pacific, Inc. Feli Dela Cruz Work Requested: (by: Feli Dela Cruz) Contact Feli as the runner was advised to drop off items. |
01/27/2025 08:36 am |
Kevin Hsueh |
Pending Schedule | |
|
W41518
|
Inhouse |
Guam Hotel & Restaurant Association Mary Rhodes Work Requested: (by: Mary Rhodes) Reformat MAC laptops |
10/15/2024 01:13 pm |
Kevin Hsueh |
Pending Schedule | |
|
W40705
|
Onsite |
Ambyth Shipping & Trading, Inc. Jacob Tareyama Work Requested: (by: Jacob Tareyama) Deliver 2 Trackimo Loaner Units (Device IDs: 362616805 & 362617368) to Jacob Tareyama at Ambyth. |
10/16/2023 01:30 pm |
Kevin Hsueh |
In Progress |