| # | Notes | Date/Time Added | Date/Time Modified | |
|---|---|---|---|---|
| 1 | *** JESSICA February 10, 2009 at 8:54am 1026 Cabras Highway, Suite 205, Piti, Guam 96925 |
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W41866
|
Service Contract Remote |
Leiana Topasna
Work Requested: Create new Exchange Mailbox for Ameah Salas |
04/17/2025 08:30 am |
Kevin Hsueh |
Closed |
|
W41865
|
Service Contract Onsite |
Rikka De Leon
Work Requested: Setup SonicWALL VPN on Rikka macbook. Setup lenovo workstation at Logistics |
04/17/2025 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 032706 |
|
W41862
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Joy's CYMA Saipan Printing Issues. Setup Fanny's CYMA Saipan Access. Create 2 new share drives for Ambyth and Seafix Saipan. |
04/15/2025 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032702 |
|
W41858
|
Service Contract Inhouse |
Leiana Topasna
Work Requested: Reprep Lenovo M725s (Char old workstation) |
04/14/2025 11:00 am |
Kevin Hsueh |
Closed |
|
W41855
|
Service Contract Remote |
Rikka De Leon
Work Requested: Reset ArtRay Irons (AIrons) profile password. |
04/11/2025 10:30 am |
Kevin Hsueh |
Closed |
|
W41854
|
Service Contract Remote |
Rikka De Leon
Work Requested: Reset ArtRay Irons (AIrons) profile password. |
04/11/2025 10:30 am |
Kevin Hsueh |
Void |
|
W41852
|
Service Contract Onsite |
Eric James
Work Requested: Troubleshoot printing issues |
04/11/2025 08:30 am |
Kevin Hsueh |
Closed |
|
W41846
|
Service Contract Onsite |
Jay Garrido
Work Requested: Jay Garrido: Setup workstation for Jerome Unpingco. Leiana Topasna: Setup workstation for Jefferson Wendell Garcia |
04/08/2025 02:00 pm |
Kevin Hsueh |
Closed |
|
W41845
|
Service Contract Remote |
Jay Garrido
Work Requested: Jay Garrido: Create new email and MS Office 365 accounts for Jerome Unpingco. Leiana Topasna: Create new email and MS Office 365 accounts for Jefferson Wendell Garcia. |
04/08/2025 08:30 am |
Kevin Hsueh |
Closed |
|
W41842
|
Service Contract Remote |
Gail Manuel
Work Requested: Configure CYMA Access and Configure exchange email in Outlook client on Brittany's workstation |
04/07/2025 10:30 am |
Kevin Hsueh |
Closed |
|
W41841
|
Service Contract Onsite |
Eric James
Work Requested: troubleshoot Eric printing issues |
04/07/2025 09:30 am |
Kevin Hsueh |
Closed |
|
W41840
|
Service Contract Remote |
Rikka De Leon
Work Requested: Create new Active Directory profile for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh |
Closed |
|
W41839
|
Service Contract Remote |
Rikka De Leon
Work Requested: Create new email and MS Office 365 account for Brittany Lizama |
04/04/2025 03:00 pm |
Kevin Hsueh |
Closed |
|
W41837
|
Service Contract Onsite |
Eric James
Work Requested: Troubleshoot Eric's Monitor issues. No display |
04/04/2025 10:30 am |
Kevin Hsueh |
Closed |
|
W41835
|
Service Contract Remote |
Leiana Topasna
Work Requested: Terminate TMcdermott@ambyth.com per Leiana's request |
04/03/2025 03:30 pm |
Kevin Hsueh |
Closed |
|
W41831
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Install Nitro PDF on Darryl Navarro and Adrienne Dayson laptops |
04/02/2025 02:00 pm |
Kevin Hsueh |
Closed |
|
W41825
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Conference Room Workstation |
04/01/2025 09:30 am |
Kevin Hsueh |
Closed |
|
W41824
|
Service Contract Remote |
Leiana Topasna
Work Requested: Backup WKho@ambyth.com mailbox |
03/31/2025 04:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032670 |
|
W41823
|
Service Contract Remote |
Gail Manuel
Work Requested: Gail: Terminate Deearah Torre (DTorre@ambyth.com). No backup needed. Jay: Terminate Kaela Quirante (KQuirante@ambyth.com). No backup needed. |
03/31/2025 10:00 am |
Kevin Hsueh |
Closed |
|
W41821
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Zenie and Malou (Subic) network share drive access |
03/28/2025 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 032669 |
|
W41819
|
Service Contract Onsite |
Leiana Topasna
Work Requested: Leiana reported her Macbook cannot connec to WiFi. |
03/28/2025 09:33 am |
Kevin Hsueh |
Invoiced Inv#: 032668 |
|
W41815
|
Service Contract Remote |
Gail Manuel
Work Requested: Create SonicWALL NetExtender access for Zenie Remorosa and Malou Palma. Setup SonicWALL NetExtender client on their workstations. |
03/26/2025 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 032665 |
|
W41809
|
Service Contract Remote |
Leiana Topasna
Work Requested: Troubleshoot Outlook on Leiana's Macbook Pro |
03/24/2025 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 032649 |
|
W41806
|
Service Contract Remote |
Gail Manuel
Work Requested: Create email and MS Office 365 accounts for Ardel Tumbaga |
03/21/2025 04:00 pm |
Kevin Hsueh |
Closed |
|
W41805
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Jacob reported Subic cannot access servers. Multiple staff at Ambyth reported cannot access email on Outlook |
03/21/2025 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 032645 |
|
W41804
|
Service Contract Remote |
Gail Manuel
Work Requested: Setup new user profile for Ardel Tumbaga. Setup profile on Accounting workstation. |
03/21/2025 01:00 pm |
Kevin Hsueh |
Closed |
|
W41801
|
Service Contract Remote |
Jay Garrido
Work Requested: Create new email account for Peter Raymond |
03/20/2025 11:00 am |
Kevin Hsueh |
Closed |
|
W41799
|
Service Contract Onsite |
Jay Garrido
Work Requested: Setup workstation for new employee Peter Raymond. Setup new workstation in Logistics Office. Relocate barcode printer from Logistics office to Warehouse; Install barcode printer on Warehouse workstation. |
03/20/2025 01:30 pm |
Kevin Hsueh |
Closed |
|
W41796
|
Service Contract Remote |
Jay Garrido
Work Requested: Terminate Daniel Torre account |
03/18/2025 11:00 am |
Kevin Hsueh |
Closed |
|
W41792
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Deliver and setup 2 new Lenovo laptops. Install ID Badge Printer Software on HR Workstation. |
03/13/2025 01:30 pm |
Kevin Hsueh |
Closed |
|
W41787
|
Inhouse |
Jacob Tareyama
Work Requested: Set up two new Lenovo Laptops. |
03/12/2025 09:29 am |
Kevin Hsueh |
Closed |
|
W41782
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Create new user profiles for Adrianne Dayson and Darryl Navarro |
03/11/2025 08:30 am |
Kevin Hsueh |
Closed |
|
W41778
|
Service Contract Onsite |
Leiana Topasna
Work Requested: Troubleshoot various issues |
03/07/2025 02:00 pm |
Kevin Hsueh |
Closed |
|
W41772
|
Service Contract Remote |
Gail Manuel
Work Requested: Art Request: Create new account for Francesca Cagang. Gail Request: Terminate Kristine Kristoph and Annika Cruz. |
03/06/2025 08:00 am |
Kevin Hsueh |
Closed |
|
W41762
|
Service Contract Remote |
Rikka De Leon
Work Requested: Create new email accounts for Adrianne Dayson and Darryl Navarro. |
03/03/2025 01:00 pm |
Kevin Hsueh |
Closed |
|
W41758
|
Service Contract Remote |
Leiana Topasna
Work Requested: Terminate Tanya Norman (TNorman@ambyth.com) and Gladys Abina (GAbina@ambyth.com) exchange accounts. |
02/28/2025 03:00 pm |
Kevin Hsueh |
Closed |
|
W41757
|
Service Contract Remote |
Lou Garcia
Work Requested: Backup Gladys Abina (GAbina@ambyth.com) mailbox and terminate end of Februrary. |
02/28/2025 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032604 |
|
W41749
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup SonicWALL VPN Access for Leiana and Eric. |
02/26/2025 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032600 |
|
W41746
|
Service Contract Remote |
Leiana Topasna
Work Requested: Backup GAbina@ambyth.com mailbox. Terminate GAbina@ambyth.com mailbox at the end of February 2025 |
02/25/2025 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032596 |
|
W41743
|
Service Contract Remote |
Gail Manuel
Work Requested: Per Gail's request: Restore file from backup to Logistics share folder |
02/24/2025 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 032584 |
|
W41740
|
Service Contract Remote |
Gail Manuel
Work Requested: Check Piti office Xerox VersaLink B405DN Automatic Meter Read |
02/20/2025 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 032581 |
|
W41735
|
Service Contract Remote |
Josh Dandan
Work Requested: Per Josh's request: Create new share drives: HR Saipan & Subic, Ambyth & Seafix QMS. |
02/19/2025 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 032579 |
|
W41729
|
Service Contract Onsite |
Leiana Topasna
Work Requested: Troubleshoot Workstation |
02/18/2025 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 032575 |
|
W41726
|
Service Contract Remote |
Zenie Remorosa
Work Requested: Remote Support: Ireish Misola network share drives disconnected. Re-map Subic and YRBM share drive. |
02/14/2025 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 032568 |
|
W41723
|
Service Contract Onsite |
Leiana Topasna
Work Requested: Setup barcode printer at Logistics. Setup ID Badge printer at HR. |
02/12/2025 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032566 |
|
W41718
|
Service Contract Onsite |
Lou Garcia
Work Requested: Setup accounts and workstations for Marilyn Killion (mkillion@ambyth.com) and Toby Sena (tsena@ambyth.com) |
02/10/2025 09:00 am |
Kevin Hsueh |
Closed |
|
W41717
|
Service Contract Remote |
Jay Garrido
Work Requested: Reset KQuirante@ambyth.com email password and set emails to forward to jgarrido@ambyth.com |
02/07/2025 05:00 pm |
Kevin Hsueh |
Closed |
|
W41711
|
Service Contract Remote |
Lou Garcia
Work Requested: Troubleshoot Lou's SonicWALL VPN Client |
02/07/2025 10:30 am |
Kevin Hsueh |
Closed |
|
W41704
|
Service Contract Onsite |
Lou Garcia
Work Requested: Setup 3 new Macbook Pro |
02/05/2025 02:00 pm |
Kevin Hsueh |
Closed |
|
W41697
|
Service Contract Remote |
Lou Garcia
Work Requested: Setup new workstation in Subic Office for Fatima Cabalar |
02/03/2025 03:00 pm |
Kevin Hsueh |
Closed |
|
W41696
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new email accounts for Fatima Cabalar (FCabalar@ambyth.com) and Rikka De Leon (RDeLeon@ambyth.com). |
02/03/2025 02:00 pm |
Kevin Hsueh |
Closed |
|
W41688
|
Service Contract Onsite |
Leiana Topasna
Work Requested: Troubleshoot Leiana macbook share drive access |
01/30/2025 08:30 am |
Kevin Hsueh |
Closed |
|
W41676
|
Service Contract Remote |
Gail Manuel
Work Requested: Setup YRBM Share Drive on Reina, Marilou, and Zenie workstations in Subic Office. |
01/22/2025 01:30 pm |
Kevin Hsueh |
Closed |
|
W41664
|
Service Contract Remote |
Lou Garcia
Work Requested: Create email accounts for Ticia-Lynn McDermott and Nolan Cruz |
01/13/2025 10:00 am |
Kevin Hsueh |
Closed |
|
W41663
|
Service Contract Inhouse |
Vanessa Cruz
Work Requested: Check remote desktop connection. |
01/13/2025 09:16 am |
Kevin Hsueh |
Pending Schedule |
|
W41651
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new accounts for Annika Cruz |
01/07/2025 10:00 am |
Kevin Hsueh |
Closed |
|
W41647
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Troubleshoot Janet's Outlook Issues |
01/02/2025 04:30 pm |
Kevin Hsueh |
Closed |
|
W41634
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup Jacob's email on new mobile phone |
12/20/2024 11:00 am |
Kevin Hsueh |
Void |
|
W41626
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Relocate network equipment to network shelf at Logistics Office. |
12/16/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41624
|
Service Contract Inhouse |
Vanessa Cruz
Work Requested: Install new SSD. Reprep with Windows 10 Pro. Transfer data from old HDD to new SSD |
12/12/2024 04:00 pm |
Kevin Hsueh |
Closed |
|
W41616
|
Service Contract Remote |
Monica Oscariz
Work Requested: Re-install CYMA and ensure workstation settings are in place. Workstation previously reprepped with Windows 11 Pro. |
12/10/2024 09:30 am |
Kevin Hsueh |
Closed |
|
W41604
|
Service Contract Remote |
Gail Manuel
Work Requested: Ambyth Saipan: Troubleshoot Joan's workstation Ambyth Logistics Guam: Troubleshoot Tanya's workstation. |
12/04/2024 02:00 pm |
Kevin Hsueh |
Closed |
|
W41600
|
Service Contract Onsite |
Lou Garcia
Work Requested: Troubleshoot Various Issues |
12/03/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41582
|
Service Contract Remote |
Gail Manuel
Work Requested: Ambyth Saipan Remote Support: Work with Pete from CYMA to check ASM-21 batch issues |
11/19/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W41580
|
Service Contract Onsite |
Leiana Topasna
Work Requested: Troubleshoot Leiana's Macbook printing issues |
11/18/2024 02:00 pm |
Kevin Hsueh |
Closed |
|
W41576
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Olivia Ramos MS Office 365 (Subic Office) |
11/14/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W41573
|
Service Contract Remote |
Gail Manuel
Work Requested: Per Gail, check backup and restore file that was deleted/no longer present on BIDS share drive |
11/13/2024 03:30 pm |
Kevin Hsueh |
Closed |
|
W41569
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Christi: Meet with SecureSafe on their alarm panel network connection. Gail: Export ASM-21 CYMA File and upload to CYMA Support for troubleshooting. |
11/12/2024 09:30 am |
Kevin Hsueh |
Closed |
|
W41565
|
Service Contract Onsite |
Jay Garrido
Work Requested: Setup workstation for Daniel Torre |
11/11/2024 09:07 am |
Kevin Hsueh |
Closed |
|
W41564
|
Service Contract Remote |
Gail Manuel
Work Requested: Backup CDivis@ambyth.com mailbox. Terminate CDivis@ambyth.com after backup of mailbox |
11/08/2024 03:00 pm |
Kevin Hsueh |
Closed |
|
W41561
|
Service Contract Remote |
Jay Garrido
Work Requested: Create new email and MS Office 365 account for Daniel Torre |
11/07/2024 11:00 am |
Kevin Hsueh |
Closed |
|
W41558
|
Service Contract Onsite |
Fanny Paguio
Work Requested: Accounting Department: Setup Sherri on Liz’s Desk. |
11/06/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41540
|
Service Contract Onsite |
Lou Garcia
Work Requested: Setup workstation in accounting for Deearah Torre. |
10/28/2024 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032391 |
|
W41539
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new email and MS 365 Account for Deearah Torre |
10/25/2024 03:30 pm |
Kevin Hsueh |
Closed |
|
W41536
|
Service Contract Onsite |
Lou Garcia
Work Requested: Troubleshoot Tony Sawyer print from Outlook issues |
10/25/2024 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 032390 |
|
W41529
|
Service Contract Onsite |
Lou Garcia
Work Requested: Setup new Macbook for Tony |
10/21/2024 09:30 am |
Kevin Hsueh |
Closed |
|
W41523
|
Service Contract Onsite |
Lou Garcia
Work Requested: Setup new Macbook for Leiana |
10/16/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41511
|
Service Contract Onsite |
Jay Garrido
Work Requested: Setup VPN Access on Jay Garrido laptop |
10/10/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41508
|
Service Contract Remote |
Gail Manuel
Work Requested: Setup Josh Dandan Macbook with SonicWALL VPN Client. Setup Monica laptop for remote access. |
10/08/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41503
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new email and MS Office 365 subscription for Haisha Rodriguez |
10/04/2024 11:00 am |
Kevin Hsueh |
Closed |
|
W41502
|
Service Contract Onsite |
Lou Garcia
Work Requested: Setup user account and workstation for Haisha Rodriguez |
10/04/2024 01:30 pm |
Kevin Hsueh |
Closed |
|
W41498
|
Service Contract Remote |
Gail Manuel
Work Requested: Setup BIDS share drive access for Josh Dandan in Saipan |
10/02/2024 02:00 pm |
Kevin Hsueh |
Closed |
|
W41488
|
Service Contract Onsite |
Eric James
Work Requested: Troubleshoot Eric James' exchange account on his mobile phone |
09/30/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41474
|
Service Contract Remote |
Gregory David
Work Requested: Assist Mr. David with VPN and share drive access |
09/23/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W41454
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Meeting with Ambyth, FBI, and Federal Partners regarding cyber security |
09/11/2024 10:30 am |
Kevin Hsueh |
Closed |
|
W41447
|
Service Contract Remote |
Alfred Lam
Work Requested: Test Entry |
09/04/2024 02:15 pm |
Pam Castilla |
Void |
|
W41443
|
Service Contract Onsite |
Lou Garcia
Work Requested: Convert Marlon's network line from data to voice use |
09/03/2024 04:00 pm |
Kevin Hsueh |
Closed |
|
W41431
|
Service Contract Remote |
Leiana Topasna
Work Requested: Troubleshoot Leiana's access to Sales share drive |
08/28/2024 10:30 am |
Kevin Hsueh |
Closed |
|
W41428
|
Service Contract Remote |
Andrew Miller
Work Requested: Troubleshoot Mr. Miller's VPN and Share Drive Access |
08/27/2024 02:30 pm |
Kevin Hsueh |
Closed |
|
W41421
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Fanny workstation. Unable to boot. |
08/26/2024 09:44 am |
Kevin Hsueh |
Closed |
|
W41418
|
Remote |
Jay Garrido
Work Requested: Terminate Peter Pocaigue Email account. Per Jay, no backup needed |
08/23/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W41416
|
Onsite |
Jacob Tareyama
Work Requested: Meeting with Ambyth and FBI Representative. Troubleshoot Sales drive access on Leiana's macbook |
08/22/2024 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 032268 |
|
W41414
|
Remote |
Christi Taijeron
Work Requested: Backup Elizabeth Andon (EAndon@ambyth.com) mailbox and terminate account after mailbox backup is completed. |
09/04/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W41413
|
Remote |
Christi Taijeron
Work Requested: Terminate: Katelyn Ramirez (kramirez@ambyth.com), D'Shay Mendiola (dmendiola@ambyth.com), Jaelanie Dela Cruz (jdelacruz@ambyth.com) |
08/21/2024 02:00 pm |
Kevin Hsueh |
Closed |
|
W41412
|
Remote |
Lou Garcia
Work Requested: Create email account for Frank Aldea |
08/20/2024 02:00 pm |
Kevin Hsueh |
Closed |
|
W41411
|
Remote |
Zenie Remorosa
Work Requested: Remote Support: Setup Frank Aldea PC in Subic Office |
08/20/2024 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032264 |
|
W41395
|
Service Contract Onsite |
Jay Garrido
Work Requested: Deliver and setup Dell Workstation for Colton (OPs Department) |
08/09/2024 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032248 |
|
W41390
|
Service Contract Onsite |
Eric James
Work Requested: Configure port forwarding on Ambyth Warehouse Router for CCTV System. |
08/07/2024 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 032245 |
|
W41383
|
Service Contract Onsite |
Jay Garrido
Work Requested: Setup workstation for Colton San Nicolas (OPS Department) |
08/02/2024 02:00 pm |
Kevin Hsueh |
Void |
|
W41382
|
Service Contract Remote |
Jay Garrido
Work Requested: Create email account for Colton San Nicolas (CSannicolas@ambyth.com) |
08/02/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W41380
|
Service Contract Remote |
Jay Garrido
Work Requested: Per Jay Garrido: Terminate Joseph Kaylor Sarmiento (JSarmiento@ambyth.com) |
07/31/2024 08:00 am |
Kevin Hsueh |
Closed |
|
W41370
|
Service Contract Onsite |
Jay Garrido
Work Requested: Setup new workstation for Peter Pocaigue. Troubleshoot Piti OPS Workstation |
07/26/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032228 |
|
W41365
|
Service Contract Onsite |
Eric James
Work Requested: Troubleshoot Eric email on mobile phone |
07/24/2024 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 032211 |
|
W41357
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot port office workstation |
07/18/2024 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032207 |
|
W41342
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot various issues |
07/12/2024 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 032199 |
|
W41341
|
Service Contract Inhouse |
Lou Garcia
Work Requested: Broken keyboard. |
07/11/2024 01:59 pm |
Kevin Hsueh |
Closed |
|
W41337
|
Service Contract Remote |
Gail Manuel
Work Requested: Work with Pete (CYMA) to troubleshoot AMB2 company file |
07/11/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W41318
|
Service Contract Onsite |
Eric James
Work Requested: Troubleshoot Warehouse Office Xerox Printing and Scanning issues |
07/03/2024 03:00 pm |
Kevin Hsueh |
Closed |
|
W41312
|
Service Contract Onsite |
Eric James
Work Requested: Setup modems and network equipment on back wall of Warehouse Office |
07/01/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W41309
|
Service Contract Remote |
Gail Manuel
Work Requested: Work with Pete from CYMA to troubleshoot CYMA AMB2 Company File |
06/28/2024 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032179 |
|
W41308
|
Service Contract Onsite |
Leiana Topasna
Work Requested: Relocate Jacob and Jung workstation and IP Phones. |
06/27/2024 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 032178 |
|
W41304
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Reconnect all network equipment at Warehouse location |
06/25/2024 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 032176 |
|
W41293
|
Service Contract Remote |
Gail Manuel
Work Requested: Upload CYMA AMB2 directory to CYMA Support. |
06/19/2024 03:30 pm |
Kevin Hsueh |
Invoiced Inv#: 032160 |
|
W41287
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Restart AMBYTHHQSRV. |
06/17/2024 07:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032155 |
|
W41286
|
Service Contract Onsite |
Jay Garrido
Work Requested: Setup Jobe Guzman on new Lenovo workstation. Troubleshoot network share drive slowness. |
06/18/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032156 |
|
W41280
|
Service Contract Remote |
Jay Garrido
Work Requested: Create new email account for Jobe Guzman |
06/17/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W41268
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup Xerox printer on Marlon's Macbook |
06/11/2024 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 032140 |
|
W41262
|
Service Contract Remote |
Jay Garrido
Work Requested: Jay reported John Ken workstation time is off |
06/07/2024 02:15 pm |
Kevin Hsueh |
Closed |
|
W41256
|
Service Contract Inhouse |
Christi Taijeron
Work Requested: Setup and install new SSD in Lenovo Workstation |
06/03/2024 04:00 pm |
Kevin Hsueh |
Closed |
|
W41252
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup new Docomo Fiber Internet Circuit on SonicWALL at Ambyth Logistics Office |
06/03/2024 02:00 pm |
Kevin Hsueh |
Closed |
|
W41251
|
Service Contract Inhouse |
Christi Taijeron
Work Requested: Install and setup new SSD. |
05/31/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032131 |
|
W41249
|
Service Contract Remote |
Jay Garrido
Work Requested: Per Jay Garrido Email Request: Terminate OMarcos@ambyth.com on 5/31/2024. No mailbox backup needed. |
05/31/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W41248
|
Inhouse |
Christi Taijeron
Work Requested: Please contact Christi Taijeron for requested service as the dropper (Anthony Cruz) was just advised to drop of the workstation. |
05/30/2024 02:03 pm |
Kevin Hsueh |
Invoiced Inv#: 032121 |
|
W41237
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup Logistics printer for Eric and Jason. Troubleshoot Sherrie's Nitro PDF issue. |
05/23/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032102 |
|
W41222
|
Service Contract Remote |
Benjie Vivero
Work Requested: Per Benjie's request: Check Saipan Internet Slowness. Check what devices are using most bandwidth. |
05/16/2024 04:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032095 |
|
W41212
|
Service Contract Onsite |
Jay Garrido
Work Requested: Setup 1 new workstation for Anthony Barcinas (OPS HQ). Setup 1 new Laptop for Arnel Paguio. (SUBIC). Troubleshoot Tanya’s workstation (Logistics). |
05/14/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032089 |
|
W41208
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Warehouse Network |
05/13/2024 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 032084 |
|
W41192
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Create new email account: SeafixSupport@ambyth.com |
05/07/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W41191
|
Service Contract Remote |
Lou Garcia
Work Requested: Remote Support with Subic Office: Setup Seafix and Subic network share drive access for Arnel Paguio and Reina Panalagao. |
05/07/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W41190
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot KQuirante Workstation Issues |
05/06/2024 01:30 pm |
Kevin Hsueh |
Closed |
|
W41189
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new email account for Reina Panalagao |
05/06/2024 10:30 am |
Kevin Hsueh |
Closed |
|
W41183
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new email account for Arnel Paguio |
05/01/2024 04:00 pm |
Kevin Hsueh |
Closed |
|
W41180
|
Service Contract Onsite |
Jay Garrido
Work Requested: Setup new email account and user profile for Joseph Kaylor Sarmiento. |
05/01/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W41177
|
Service Contract Remote |
Jay Garrido
Work Requested: Per Jay Garrido Request: Set OMarcos@ambyth.com to forward emails to JGarrido@ambyth.com. Terminate JStuebing@ambyth.com email effective immediately. |
04/29/2024 04:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032059 |
|
W41176
|
Service Contract Remote |
Gail Manuel
Work Requested: Setup Subic network share drive on Subic staff workstations. |
04/29/2024 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032058 |
|
W41154
|
Service Contract Remote |
Gail Manuel
Work Requested: Work with Pete from CYMA to troubleshoot Saipan CYMA company SFX-21 |
04/19/2024 08:00 am |
Kevin Hsueh |
Invoiced Inv#: 032018 |
|
W41151
|
Service Contract Remote |
Jay Garrido
Work Requested: Create new email account and MS Office 365 subscription for Jessica Stuebing (JStuebing@ambyth.com) |
04/18/2024 11:00 am |
Kevin Hsueh |
Closed |
|
W41150
|
Service Contract Onsite |
Jay Garrido
Work Requested: Setup user profile and workstation for new employee: Jessa Stuebing |
04/18/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032017 |
|
W41139
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot Tanya's Workstation |
04/16/2024 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 032010 |
|
W41132
|
Service Contract Remote |
Zenie Remorosa
Work Requested: Reset Benjie DeGuzman user profile password |
04/12/2024 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 032002 |
|
W41130
|
Service Contract Remote |
Jay Garrido
Work Requested: Terminate Leonie Toves Email Account per Jay Garrido |
04/11/2024 04:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031956 |
|
W41128
|
Service Contract Remote |
Gail Manuel
Work Requested: CYMA requested to upload SFX-21 folder from CYMA Saipan Server for troubleshooting. Per Gail, issues with data. |
04/11/2024 09:30 am |
Kevin Hsueh |
Closed |
|
W41108
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Move 1 CSR workstation currently at Ambyth Corporate office to Ambyth Piti Port Office and install network printer at Piti Port Office. |
04/03/2024 09:30 am |
Bryant Bagiac |
Closed |
|
W41107
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Ambyth Logistics - Troubleshoot Christi’s printing issues. Ambyth HQ and Piti Port Office - Move 1 CSR workstation currently at Ambyth Corporate office to Ambyth Piti Port Office and install network printer. |
04/02/2024 02:00 pm |
Bryant Bagiac |
Closed |
|
W41096
|
Service Contract Remote |
Christi Taijeron
Work Requested: Create new email account for Taylor Taitano |
03/28/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W41087
|
Service Contract Remote |
Zenie Remorosa
Work Requested: Setup Olivia Ramos (Subic) to access Guam CYMA Remotely |
03/22/2024 01:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031955 |
|
W41083
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Meeting with Jacob to discuss internet service proposals from Docomo, GTA, and IT&E. |
03/21/2024 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031954 |
|
W41078
|
Service Contract Remote |
Zenie Remorosa
Work Requested: Reset Subic Staff Ireish Misola (IMisola) and Olivia Ramos (ORamos) user profile passwords. |
03/20/2024 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 031951 |
|
W41073
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Jacob reported Joneisha (JPangelinan) unable to login. |
03/18/2024 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 031947 |
|
W41067
|
Service Contract Remote |
Gail Manuel
Work Requested: Backup FAldea@ambyth.com mailbox. Proceed to terminate FAldea@ambyth.com account after mailbox backup. |
03/11/2024 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031937 |
|
W41064
|
Service Contract Onsite |
Lou Garcia
Work Requested: Site visit/Meeting at Ambyth Logistics with CCTV vendor. |
03/11/2024 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 031936 |
|
W41056
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Check Neisha’s workstation (front desk at Ambyth HQ). Outlook is running slow and crashing. |
03/07/2024 09:00 am |
Bryant Bagiac |
Invoiced Inv#: 031926 |
|
W41054
|
Service Contract Remote |
Gail Manuel
Work Requested: Subic Office Remote Support: Troubleshoot Benjie DeGuzman and Ireish Misola outlook clients |
03/06/2024 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 031925 |
|
W41045
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Map seafix network share drive on Jacob and Jung’s MacBook Pros. Check Elizabeth Andon laptop |
03/05/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W41038
|
Service Contract Onsite |
Gail Manuel
Work Requested: Test CYMA 23 on new CYMA Server with Gail. |
03/01/2024 03:30 pm |
Kevin Hsueh |
Closed |
|
W41036
|
Service Contract Remote |
Gail Manuel
Work Requested: Remote Support: Setup new Subic employee, Benjie DeGuzman, workstation and access to Saipan CYMA. |
03/01/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W41032
|
Service Contract Remote |
Gail Manuel
Work Requested: Delete JManglicmot, RLopez, and RReyes Hosted Exchange Email Accounts |
02/29/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41012
|
Service Contract Remote |
Gail Manuel
Work Requested: Backup and terminate JManglicmot@ambyth.com, RReyes@ambyth.com, and RLopez@ambyth.com |
02/23/2024 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031886 |
|
W41011
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot Kristine and Jaelani workstations |
02/23/2024 09:30 am |
Bryant Bagiac |
Invoiced Inv#: 031884 |
|
W40998
|
Service Contract Remote |
Gail Manuel
Work Requested: Setup CYMA on Saipan workstation |
02/20/2024 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 031874 |
|
W40995
|
Service Contract Remote |
Gail Manuel
Work Requested: Backup and terminate JManglicmot@ambyth.com, RReyes@ambyth.com, and RLopez@ambyth.com. |
02/16/2024 04:30 pm |
Kevin Hsueh |
Void |
|
W40990
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Janet Lukangaw access to Accounting scan documents. |
02/15/2024 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 031870 |
|
W40989
|
Service Contract Onsite |
Jay Garrido
Work Requested: Troubleshoot Leonie's access to Ops and Workflow sharedrive |
02/14/2024 10:00 am |
Bryant Bagiac |
Invoiced Inv#: 031869 |
|
W40978
|
Service Contract Remote |
Gail Manuel
Work Requested: Setup Ireish Misola and Olivia Ramos (Subic Staff) for remote access to Saipan CYMA. |
02/06/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031855 |
|
W40975
|
Service Contract Onsite |
Tony Sawyer
Work Requested: Troubleshoot Tony and Leiana sales network drive access on Macbooks. |
02/06/2024 03:00 pm |
Bryant Bagiac |
Closed |
|
W40973
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new email and MS Office 365 accounts for Jonniesha Pangelinan |
02/05/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W40964
|
Service Contract Remote |
Gail Manuel
Work Requested: Terminate emails and create 2 new email accounts |
02/01/2024 01:00 pm |
Kevin Hsueh |
Closed |
|
W40953
|
Service Contract Onsite |
Gail Manuel
Work Requested: Work with Pete from CYMA support to migrate CYMA to VM Server |
01/30/2024 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 031838 |
|
W40949
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup SonicWALL Mobile Connect on Mr. Miller's Macbook |
01/29/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W40938
|
Service Contract Remote |
Jay Garrido
Work Requested: Terminate Ernest Jones email account. No backup needed per Jay. Create Peter Pocaigue email account and network profile. |
01/22/2024 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 031822 |
|
W40937
|
Service Contract Onsite |
Lou Garcia
Work Requested: Troubleshoot Ambyth Port Office Network. Setup new employee profile on workstation at Ambyth HQ. |
01/22/2024 09:00 am |
Bryant Bagiac |
Invoiced Inv#: 031818 |
|
W40935
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new email account for Janet Lukangaw |
01/19/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W40933
|
Service Contract Remote |
Christi Taijeron
Work Requested: Create new email account for Katelyn Ramirez |
01/19/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W40926
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Remove JLee@ambyth.com from Logistics@ambyth.com distribution group |
01/16/2024 04:00 pm |
Kevin Hsueh |
Closed |
|
W40912
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup SonicWALL Mobile Connect on Mr. David's Macbook |
01/10/2024 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 031799 |
|
W40907
|
Service Contract Remote |
Christi Taijeron
Work Requested: Create new email account for Jaelanie Dela Cruz |
01/09/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W40906
|
Service Contract Onsite |
Lou Garcia
Work Requested: Setup new employee (Jacqueline Gutierrez) profile, email, and MS Office on workstation. |
01/09/2024 11:00 am |
Bryant Bagiac |
Invoiced Inv#: 031793 |
|
W40901
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new email account for Jacqueline Gutierrez |
01/08/2024 01:00 pm |
Kevin Hsueh |
Closed |
|
W40897
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Meet Docomo at Ambyth for Docomo Site Visit |
01/05/2024 02:00 pm |
Kevin Hsueh |
Closed |
|
W40893
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Map Bids share drive on Macbooks. Check Christi's workstation network connection. |
01/03/2024 10:30 am |
Kevin Hsueh |
Closed |
|
W40888
|
Service Contract Remote |
Tanya Norman
Work Requested: Tanya Norman reported she forgot her profile password. Reset password. |
01/02/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W40883
|
Service Contract Onsite |
Lou Garcia
Work Requested: Troubleshoot Lou's Laptop |
12/28/2023 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 031781 |
|
W40880
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Conference Call with Ambyth and Docomo to discuss Ambyth Warehouse internet service upgrade. |
12/27/2023 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031780 |
|
W40877
|
Service Contract Remote |
Gail Manuel
Work Requested: Assist Fanny to locate SOP.xlsx and DAR.xlsx files |
12/21/2023 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031777 |
|
W40876
|
Service Contract Onsite |
Lou Garcia
Work Requested: Troubleshoot Leiana and Tony's Macbook Sales drive access |
12/21/2023 02:30 pm |
Bryant Bagiac |
Invoiced Inv#: 031776 |
|
W40875
|
Service Contract Remote |
Art Irons
Work Requested: Art Irons reported he is unable to login to his workstation. |
12/21/2023 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 031763 |
|
W40873
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Mr. Miller unable to access his emails. |
12/20/2023 01:30 pm |
Kevin Hsueh |
Closed |
|
W40866
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Troubleshoot Bella's laptop. Network drive access lost |
12/14/2023 04:00 pm |
Kevin Hsueh |
Closed |
|
W40851
|
Service Contract Remote |
Christi Taijeron
Work Requested: Christi reported she lost connection to network share drives. |
12/11/2023 10:00 am |
Kevin Hsueh |
Closed |
|
W40840
|
Onsite |
Lou Garcia
Work Requested: Check Tony's Sales drive access |
12/05/2023 09:00 am |
Bryant Bagiac |
Closed |
|
W40836
|
Service Contract Onsite |
Lou Garcia
Work Requested: Set up Sales share drive on Leiana and Tony’s Macbook Pros. |
12/04/2023 02:00 pm |
Bryant Bagiac |
Closed |
|
W40835
|
Service Contract Remote |
Christi Taijeron
Work Requested: Create new email account for Kristine Kristoph |
12/04/2023 10:00 am |
Kevin Hsueh |
Closed |
|
W40825
|
Service Contract Remote |
Christi Taijeron
Work Requested: Create new email account for Nicolas Diaz |
11/30/2023 08:00 am |
Kevin Hsueh |
Closed |
|
W40822
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot various issues |
11/28/2023 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 031717 |
|
W40819
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot workstation at Warehouse Location. Check Docomo IP Phones at Warehouse: calls are choppy again. |
11/27/2023 03:30 pm |
Kevin Hsueh |
Invoiced Inv#: 031714 |
|
W40808
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot various issues. Work with Docomo techs for them to setup their router for IP Phones. |
11/20/2023 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 031698 |
|
W40806
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Network share drives not accessible. |
11/18/2023 12:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031697 |
|
W40783
|
Service Contract Onsite |
Gail Manuel
Work Requested: Ambyth Warehouse: tag/locate Docomo Modem to be used for Docomo IP Phones. Per Docomo's request |
11/13/2023 08:30 am |
Kevin Hsueh |
Closed |
|
W40778
|
Service Contract Remote |
Gail Manuel
Work Requested: Grant Accounting staff access to Trucking share drives. Grant Leila Agoyaoy (Subic) access to Accounting and Trucking share drives. |
11/09/2023 10:30 am |
Kevin Hsueh |
Closed |
|
W40766
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Gail and Joy Outlook clients not syncing. |
11/02/2023 02:00 pm |
Kevin Hsueh |
Closed |
|
W40746
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Jung Ho Lee’s Sales network drive access. Return Elizabeth Quenga's workstation to Accounting department and transfer her data. |
10/27/2023 09:00 am |
Bryant Bagiac |
Invoiced Inv#: 031673 |
|
W40736
|
Service Contract Inhouse |
Gail Manuel
Work Requested: Extract user profile data for Elizabeth Quenga (EQuenga). |
10/25/2023 09:30 am |
Bryant Bagiac |
Invoiced Inv#: 031669 |
|
W40735
|
Service Contract Onsite |
Lou Garcia
Work Requested: Troubleshoot ID Badge workstation. Troubleshoot Michael's workstation |
10/24/2023 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031668 |
|
W40734
|
Onsite |
Gail Manuel
Work Requested: Setup Liz's workstation on new server domain. |
10/24/2023 02:00 pm |
Kevin Hsueh |
Closed |
|
W40726
|
Onsite |
Gail Manuel
Work Requested: Add Vanessa Cruz to new domain. |
10/23/2023 02:00 pm |
Bryant Bagiac |
Closed |
|
W40723
|
Service Contract Onsite |
Wilma Kho
Work Requested: Work with Wilma on downloading/installing label printer driver she requires. |
10/23/2023 09:00 am |
Bryant Bagiac |
Invoiced Inv#: 031648 |
|
W40713
|
Onsite |
Gail Manuel
Work Requested: Check Accounting Network Share Drives |
10/18/2023 04:30 pm |
Kevin Hsueh |
Closed |
|
W40705
|
Onsite |
Jacob Tareyama
Work Requested: Deliver 2 Trackimo Loaner Units (Device IDs: 362616805 & 362617368) to Jacob Tareyama at Ambyth. |
10/16/2023 01:30 pm |
Kevin Hsueh |
In Progress |
|
W40693
|
Service Contract Onsite |
Wilma Kho
Work Requested: Troubleshoot Wilma's scanning issues |
10/12/2023 09:00 am |
Bryant Bagiac |
Invoiced Inv#: 031624 |
|
W40691
|
Onsite |
Gail Manuel
Work Requested: Add Bella, Vanessa, and Liz workstations/laptop to new Ambyth Domain |
10/11/2023 12:30 pm |
Bryant Bagiac |
Closed |
|
W40690
|
Remote |
Gail Manuel
Work Requested: Move all data from old servers to new server |
10/07/2023 08:30 am |
Kevin Hsueh |
Closed |
|
W40686
|
Onsite |
Gail Manuel
Work Requested: Finish setup of workstation on new domain. Logistics office: 3 workstations. HQ Office: 1 laptop. Warehouse: 2 workstations. |
10/06/2023 09:00 am |
Bryant Bagiac |
Closed |
|
W40685
|
Service Contract Onsite |
Christi Taijeron
Work Requested: deliver and setup switches at Logistics office. |
10/05/2023 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031619 |
|
W40684
|
Service Contract Remote |
Lou Garcia
Work Requested: Backup mailboxes for: dsablan@ambyth.com, cconcepcion@ambyth.com, dhattig@ambyth.com. Delete 3 email accounts after mailbox backup |
10/05/2023 08:30 am |
Kevin Hsueh |
Closed |
|
W40683
|
Onsite |
Gail Manuel
Work Requested: Ambyth Guam Server Project: Add Logistics Department workstations to new server domain |
10/05/2023 09:00 am |
Bryant Bagiac |
Closed |
|
W40682
|
Onsite |
Gail Manuel
Work Requested: Ambyth Guam Server Project: Add Logistics Department workstations to new server domain |
10/05/2023 09:00 am |
Kevin Hsueh |
Closed |
|
W40677
|
Onsite |
Gail Manuel
Work Requested: Ambyth Guam Server Project: Add Ops Department workstations to new server domain |
10/04/2023 09:00 am |
Bryant Bagiac |
Closed |
|
W40676
|
Onsite |
Gail Manuel
Work Requested: Ambyth Guam Server Project: Add Ops Department workstations to new server domain |
10/04/2023 09:00 am |
Kevin Hsueh |
Closed |
|
W40675
|
Onsite |
Gail Manuel
Work Requested: Ambyth Guam Server Project: Add Accounting and HR Department workstations to new server domain |
10/03/2023 09:00 am |
Bryant Bagiac |
Closed |
|
W40674
|
Onsite |
Gail Manuel
Work Requested: Ambyth Guam Server Project: Add Accounting and HR Department workstations to new server domain |
10/03/2023 09:00 am |
Kevin Hsueh |
Closed |
|
W40668
|
Service Contract Remote |
Irene Babac
Work Requested: Irene reported she is unable to open an email with invoice from Ninth Design |
10/02/2023 08:30 am |
Kevin Hsueh |
Closed |
|
W40666
|
Service Contract Onsite |
Lou Garcia
Work Requested: Troubleshoot Leonie's workstation - no network access. |
09/28/2023 11:09 am |
Bryant Bagiac |
Invoiced Inv#: 031602 |
|
W40661
|
Service Contract Onsite |
Jay Garrido
Work Requested: Troubleshoot Kaela's workstation. Workstation boots up but no image is displayed on the monitor |
09/26/2023 02:00 pm |
Bryant Bagiac |
Invoiced Inv#: 031599 |
|
W40660
|
Service Contract Inhouse |
Christi Taijeron
Work Requested: Perform initial set up on 3 Lenovo workstations |
09/25/2023 09:40 am |
Bryant Bagiac |
Invoiced Inv#: 031615 |
|
W40658
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Pick up 3 Lenovo workstations (stored in network room/back office). See Christi if workstations cannot be located. Bring back to DSI to perform initial setup. |
09/25/2023 09:00 am |
Bryant Bagiac |
Invoiced Inv#: 031597 |
|
W40655
|
Service Contract Onsite |
Lou Garcia
Work Requested: Troubleshoot Logistics Office Internet/Network issues |
09/22/2023 09:37 am |
Kevin Hsueh |
Invoiced Inv#: 031583 |
|
W40647
|
Remote |
Gail Manuel
Work Requested: Ambyth advised Leonie and Jazmine scan share drive mapping/access is incorrect |
09/21/2023 08:30 am |
Kevin Hsueh |
Closed |
|
W40646
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Pick up old equipment for disposal (located outside server room): 7 UPS, 1 PBX, 3 LCD Monitor, 1 Laser Printer |
09/21/2023 09:30 am |
Bryant Bagiac |
Invoiced Inv#: 031582 |
|
W40621
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Create list of items that were moved out of server room. Create spreadsheet and email to Jacob. |
09/14/2023 10:32 am |
Bryant Bagiac |
Closed |
|
W40610
|
Service Contract Onsite |
Lou Garcia
Work Requested: Set up user account for Leonie Toves. Return Dell laptop and charger to Louise. |
09/11/2023 09:00 am |
Bryant Bagiac |
Closed |
|
W40608
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new email and MS Office 365 account for Leonie Toves |
09/08/2023 02:30 pm |
Kevin Hsueh |
Closed |
|
W40594
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Jacob reported Subic is unable to access Saipan CYMA. VPN Down (Same issue as last Monday). |
09/05/2023 08:30 am |
Kevin Hsueh |
Closed |
|
W40586
|
Service Contract Onsite |
Lou Garcia
Work Requested: Deliver and set up Acer laptop for Jazmine Sablan |
08/31/2023 11:00 am |
Bryant Bagiac |
Invoiced Inv#: 031544 |
|
W40585
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Ambyth Corporate Office: check front desk for a network port to connect IP Phone. Work with Jacob to determine what software on Bella's old laptop that needs to be reinstalled |
08/30/2023 04:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031540 |
|
W40577
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot SonicWALL Site to Site VPN (Guam to Saipan). |
08/29/2023 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 031537 |
|
W40576
|
Service Contract Onsite |
Lou Garcia
Work Requested: Setup workstation for Jazmine at Corporate Office |
08/29/2023 10:00 am |
Bryant Bagiac |
Invoiced Inv#: 031536 |
|
W40565
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new email accounts for Jazmin Sablan and Gladys Abino. |
08/24/2023 04:00 pm |
Kevin Hsueh |
Closed |
|
W40561
|
Service Contract Onsite |
Gail Manuel
Work Requested: Configure Ambyth Logistics SonicWALL with new Docomo assigned WAN Static IP settings. |
08/24/2023 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 031528 |
|
W40559
|
Service Contract Onsite |
Jay Garrido
Work Requested: Deliver and setup workstation for Marine Coordinator. See Jay for details. Pick up and bring back 2 laptops to DSI. See Lou Garcia for details. |
08/23/2023 02:00 pm |
Bryant Bagiac |
Invoiced Inv#: 031514 |
|
W40548
|
Service Contract Remote |
Elizabeth Andon
Work Requested: Troubleshoot Elizabeth Andon's Outlook access issues |
08/18/2023 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031509 |
|
W40541
|
Service Contract Onsite |
Eric James
Work Requested: Troubleshoot Eric James' printing issues |
08/16/2023 09:00 am |
Bryant Bagiac |
Invoiced Inv#: 031504 |
|
W40537
|
Service Contract Remote |
Christi Taijeron
Work Requested: Create new email account for Tanya Norman. |
08/15/2023 11:00 am |
Kevin Hsueh |
Closed |
|
W40535
|
Service Contract Onsite |
Gail Manuel
Work Requested: Lenovo Server Project: Document all Ambyth Workstations (Computer Names) and users (User profile using the workstation). |
08/15/2023 09:30 am |
Bryant Bagiac |
Closed |
|
W40529
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot Docomo internet |
08/09/2023 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 034193 |
|
W40513
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Restore Docomo internet at Logistics Office. Troubleshoot Wilma's workstation. Setup Nitro PDF on accounting workstation. |
08/02/2023 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031486 |
|
W40512
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Clean/organize server room in preparation for new server deployment |
08/02/2023 02:00 pm |
Bryant Bagiac |
Closed |
|
W40490
|
Service Contract Remote |
Lou Garcia
Work Requested: Troubleshoot Lou's CYMA Access |
07/24/2023 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 031457 |
|
W40487
|
Service Contract Remote |
Vanessa Cruz
Work Requested: Restart CYMA Server. Per Vanessa, some users are stuck in CYMA |
07/19/2023 07:30 am |
Kevin Hsueh |
Invoiced Inv#: 031454 |
|
W40479
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Jacob reported that Joy cannot login to her workstation. Error: Bad request timestamp 0 [40105] |
07/17/2023 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 031447 |
|
W40477
|
Service Contract Remote |
Gail Manuel
Work Requested: Gail reported she cannot login to her workstation. Error: Bad request timestamp 0 [40105] |
07/14/2023 05:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031446 |
|
W40470
|
Service Contract Onsite |
Michael Schniep
Work Requested: Troubleshoot Alpha Card ID Printing issues |
07/12/2023 02:00 pm |
Kevin Hsueh |
Closed |
|
W40467
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot CYMA Users stuck issue. |
07/10/2023 04:00 pm |
Kevin Hsueh |
Closed |
|
W40455
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot various issues. |
07/05/2023 02:00 pm |
Bryant Bagiac |
Closed |
|
W40444
|
Service Contract Remote |
Jay Garrido
Work Requested: Requested by Jay Garrido: Delete abarcinas@ambyth.com and rflores@ambyth.com email accounts on 6/30/2023. |
06/30/2023 01:30 pm |
Kevin Hsueh |
Closed |
|
W40437
|
Remote |
Gail Manuel
Work Requested: Setup VMHost Server and VM Guest OS. |
06/28/2023 01:00 pm |
Kevin Hsueh |
Closed |
|
W40435
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Copy Bella's extracted data to her working laptop. |
06/28/2023 09:00 am |
Bryant Bagiac |
Invoiced Inv#: 031419 |
|
W40433
|
Service Contract Inhouse |
Jacob Tareyama
Work Requested: Troubleshoot Lenovo Laptop. Extract Bella's user data. |
06/27/2023 03:00 pm |
Bryant Bagiac |
Invoiced Inv#: 031418 |
|
W40430
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup Bella's Laptop |
06/27/2023 09:30 am |
Kevin Hsueh |
Closed |
|
W40423
|
Service Contract Remote |
Gail Manuel
Work Requested: Gail reported Subic Office unable to connect to RDS Server to access CYMA. |
06/21/2023 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 031398 |
|
W40393
|
Service Contract Onsite |
Gail Manuel
Work Requested: Gail advised Docomo internet is back up. Request to reconnect Docomo internet to SonicWALL |
06/09/2023 08:00 am |
Kevin Hsueh |
Invoiced Inv#: 031378 |
|
W40390
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup workstation for temporary remote access to Guam CYMA for Zenie. Setup backup IT&E Internet BEC Modems at Ambyth locations. |
06/08/2023 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 031372 |
|
W40385
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Various Issues |
06/05/2023 02:00 pm |
Kevin Hsueh |
Closed |
|
W40377
|
Service Contract Onsite |
Gregory David
Work Requested: Assist to transfer data from Mr. David's old Macbook Pro to new Macbook Pro. |
06/02/2023 09:00 am |
Kevin Hsueh |
Void |
|
W40373
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Mr. Miller's Macbook. Troubleshoot various other issues. |
06/01/2023 09:28 am |
Kevin Hsueh |
Closed |
|
W40368
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup workstation and laptop from Logistics office at the HQ office. |
05/31/2023 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 031356 |
|
W40364
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot network. Setup laptop for Bella |
05/30/2023 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 031353 |
|
W40359
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Ambyth Network |
05/26/2023 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 031357 |
|
W40357
|
Service Contract Remote |
Gail Manuel
Work Requested: Install and activate MS Office 365 on Remote Desktop Server |
05/19/2023 04:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031348 |
|
W40347
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup workstation for Tyler Salas at Accounting Dept. |
05/15/2023 09:00 am |
Jayson Larot |
Invoiced Inv#: 031327 |
|
W40334
|
Service Contract Remote |
Christi Taijeron
Work Requested: Troubleshoot Charlene Falrad Outlook. Emails not syncing. |
05/10/2023 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 031318 |
|
W40330
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup workstation and user profile for Drennan Hattig. |
05/09/2023 09:00 am |
Jayson Larot |
Invoiced Inv#: 031316 |
|
W40325
|
Service Contract Onsite |
Gail Manuel
Work Requested: Gail reported no email or ring access |
05/08/2023 08:00 am |
Kevin Hsueh |
Invoiced Inv#: 031311 |
|
W40321
|
Service Contract Onsite |
Gail Manuel
Work Requested: Run two new network lines for a new employee at the Accounting department. |
05/05/2023 09:30 am |
Jayson Larot |
Invoiced Inv#: 031310 |
|
W40320
|
Service Contract Onsite |
Lou Garcia
Work Requested: Check Logistics Interner |
05/04/2023 12:00 pm |
Kevin Hsueh |
Closed |
|
W40315
|
Service Contract Inhouse |
Gail Manuel
Work Requested: Pick up 2 - 3 old workstations from Ambyth and bring back to DSI. Determine which can be reprep for new employee use. |
05/02/2023 02:00 pm |
Jayson Larot |
Invoiced Inv#: 031317 |
|
W40314
|
Service Contract Onsite |
Gail Manuel
Work Requested: Export Joleen's emails from Outlook inbox. |
05/02/2023 11:00 am |
Jayson Larot |
Void |
|
W40313
|
Service Contract Remote |
Gail Manuel
Work Requested: Create 2 new email accounts. Delete 1 old email account. |
05/02/2023 11:00 am |
Kevin Hsueh |
Closed |
|
W40307
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot Jason Manahan's printer issue. |
05/01/2023 01:30 pm |
Jayson Larot |
Closed |
|
W40290
|
Service Contract Remote |
Gail Manuel
Work Requested: Delete kcalvo@ambyth.com (requested by Jay Garrido) and tcruz@ambyth.com (requested by Gail Manuel) email accounts. Users no longer employed at Ambyth. |
04/21/2023 02:00 pm |
Kevin Hsueh |
Closed |
|
W40282
|
Service Contract Inhouse |
Gail Manuel
Work Requested: Export Outlook mailbox of Teresita Cruz. |
04/18/2023 04:00 pm |
Jayson Larot |
Invoiced Inv#: 031260 |
|
W40281
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Fanny's access to Swire website. Access is slow. |
04/19/2023 01:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031258 |
|
W40277
|
Service Contract Remote |
Gail Manuel
Work Requested: Create new email account for Richard Lopez (RLopez@ambyth.com) |
04/18/2023 10:30 am |
Kevin Hsueh |
Closed |
|
W40275
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot WiFI issue. Christi said Docomo changed their modem and now their WiFI is down. |
04/18/2023 09:00 am |
Jayson Larot |
Invoiced Inv#: 031254 |
|
W40268
|
Service Contract Onsite |
Jay Garrido
Work Requested: Troubleshoot Kaela’s workstation (no network access). |
04/13/2023 11:00 am |
Jayson Larot |
Closed |
|
W40262
|
Service Contract Onsite |
Lou Garcia
Work Requested: Tone and trace the network port to verify connection to setup Jung's IP phone. |
04/12/2023 02:00 pm |
Jayson Larot |
Invoiced Inv#: 031243 |
|
W40249
|
Service Contract Inhouse |
Lou Garcia
Work Requested: Setup Macbook Pro 13-inch for Michael |
04/05/2023 01:30 pm |
Jayson Larot |
Invoiced Inv#: 031241 |
|
W40248
|
Service Contract Onsite |
Jay Garrido
Work Requested: Assist Jung Ho Lee mapping "Sales" drive on his MacBook. |
04/05/2023 02:00 pm |
Jayson Larot |
Closed |
|
W40240
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup Xerox Printer at Piti office. Setup new metal shelf Ambyth purchased for Piti office network equipment. |
04/04/2023 10:00 am |
Kevin Hsueh |
Closed |
|
W40239
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup Xerox printer at Ambyth Warehouse |
04/03/2023 02:00 pm |
Kevin Hsueh |
Closed |
|
W40233
|
Service Contract Onsite |
Jay Garrido
Work Requested: Troubleshoot AJ's OPS network drive access. |
03/30/2023 02:30 pm |
Jayson Larot |
Invoiced Inv#: 031224 |
|
W40231
|
Service Contract Onsite |
Leiana Topasna
Work Requested: Assist Ambyth Piti on office relocation from 2nd floor to 1st floor. Deliver UPS and setup in their network equipment. |
03/30/2023 09:30 am |
Jayson Larot |
Void |
|
W40230
|
Service Contract Onsite |
Leiana Topasna
Work Requested: Assist Ambyth Piti on office relocation from 2nd floor to 1st floor. Deliver UPS and setup in their network equipment. |
03/30/2023 09:30 am |
Jayson Larot |
Invoiced Inv#: 031223 |
|
W40226
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Install 2 network port and terminate 4 cables for Christi's office. |
03/29/2023 10:00 am |
Jayson Larot |
Invoiced Inv#: 031219 |
|
W40222
|
Service Contract Onsite |
Leiana Topasna
Work Requested: Run network lines at new Piti office location |
03/28/2023 09:00 am |
Jayson Larot |
Invoiced Inv#: 031217 |
|
W40219
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Jolene’s CYMA issue. |
03/27/2023 09:20 am |
Jayson Larot |
Invoiced Inv#: 031210 |
|
W40217
|
Service Contract Onsite |
Gail Manuel
Work Requested: Site visit at Piti location in preparation for Office relocation. |
03/24/2023 02:00 pm |
Kevin Hsueh |
Void |
|
W40215
|
Service Contract Onsite |
Lou Garcia
Work Requested: Setup workstation for new employee ArtRay Irons at Ambyth HR. |
03/24/2023 09:30 am |
Jayson Larot |
Invoiced Inv#: 031196 |
|
W40212
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new accounts for ArtRay Irons |
03/23/2023 11:00 am |
Kevin Hsueh |
Closed |
|
W40206
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup workstation(from PITI) for D'Shay Mendiola. |
03/22/2023 09:30 am |
Jayson Larot |
Invoiced Inv#: 031193 |
|
W40205
|
Service Contract Onsite |
Gail Manuel
Work Requested: Assist on installing Nitro for Accounting Department. |
03/21/2023 03:30 pm |
Jayson Larot |
Invoiced Inv#: 031192 |
|
W40201
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Deliver and setup reprepped workstation for new employee Tim at Logistics |
03/21/2023 10:30 am |
Jayson Larot |
Invoiced Inv#: 031190 |
|
W40200
|
Service Contract Inhouse |
Christi Taijeron
Work Requested: Reprep workstation from Accounting for new employee Tim at Logistics. |
03/20/2023 11:00 am |
Jayson Larot |
Invoiced Inv#: 031188 |
|
W40199
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot scan to email error for Sherrie and Fanny. |
03/20/2023 03:15 pm |
Jayson Larot |
Invoiced Inv#: 031186 |
|
W40195
|
Service Contract Onsite |
Jay Garrido
Work Requested: Assist Kaela on setting up MS Office 365. |
03/20/2023 09:45 am |
Jayson Larot |
Invoiced Inv#: 031183 |
|
W40194
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new accounts for Tim Carrie. |
03/20/2023 08:30 am |
Kevin Hsueh |
Closed |
|
W40191
|
Service Contract Onsite |
Jay Garrido
Work Requested: Troubleshoot Kaela’s MS office activation issue. |
03/17/2023 11:00 am |
Jayson Larot |
Invoiced Inv#: 031182 |
|
W40184
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot Christi's laptop connection issue(wifi and shared drives). |
03/14/2023 01:35 pm |
Jayson Larot |
Invoiced Inv#: 031177 |
|
W40179
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Gail's Outlook issue. |
03/14/2023 09:30 am |
Jayson Larot |
Invoiced Inv#: 031176 |
|
W40176
|
Service Contract Onsite |
Lou Garcia
Work Requested: Assist Jung on the email mobile setup. |
03/13/2023 04:00 pm |
Jayson Larot |
Invoiced Inv#: 031175 |
|
W40173
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Ambyth Warehouse - Finish configuring printer setup and see computer (per Eric). Ambyth HQ - map shared drive "sales" on Jung Ho Lee's MacBook. |
03/13/2023 09:20 am |
Jayson Larot |
Invoiced Inv#: 031173 |
|
W40171
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Deliver and setup workstation for Jason Manahan. |
03/10/2023 10:30 am |
Jayson Larot |
Invoiced Inv#: 031171 |
|
W40170
|
Service Contract Inhouse |
Christi Taijeron
Work Requested: Reprep old accounting workstation for Jason Manahan. |
03/09/2023 03:00 pm |
Jayson Larot |
Invoiced Inv#: 031170 |
|
W40168
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Gail and Joy Outlook issue. Bring back old accounting workstation to repurpose for Jason Manahan. |
03/09/2023 01:40 pm |
Jayson Larot |
Invoiced Inv#: 031169 |
|
W40166
|
Service Contract Inhouse |
Lou Garcia
Work Requested: Install and activate MS office 365 and setup email account with Outlook. |
03/07/2023 02:00 pm |
Jayson Larot |
Invoiced Inv#: 031168 |
|
W40165
|
Service Contract Onsite |
Lou Garcia
Work Requested: Deliver and setup MacBook Pro. Troubleshoot Mikey's workstation issue. |
03/09/2023 09:30 am |
Jayson Larot |
Invoiced Inv#: 031166 |
|
W40162
|
Service Contract Remote |
Christi Taijeron
Work Requested: Christi requested domain name jas.com to be added to the safe sender list. |
03/07/2023 09:30 am |
Chu Hsieh |
Invoiced Inv#: 031161 |
|
W40160
|
Service Contract Onsite |
Jay Garrido
Work Requested: Deliver and setup Kaela's workstation at Ambyth HQ. |
03/07/2023 01:30 pm |
Jayson Larot |
Invoiced Inv#: 031163 |
|
W40159
|
Service Contract Inhouse |
Jay Garrido
Work Requested: Replace HDD on Kaela's workstation. Copy HDD data into the new SSD. |
03/06/2023 02:00 pm |
Jayson Larot |
Invoiced Inv#: 031158 |
|
W40157
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup workstation for new employee D'Shay Mendiola. |
03/06/2023 09:30 am |
Jayson Larot |
Invoiced Inv#: 031157 |
|
W40155
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Run temporary network cable for Christi’s IP phone. |
03/03/2023 09:00 am |
Jayson Larot |
Invoiced Inv#: 031154 |
|
W40154
|
Remote |
Gail Manuel
Work Requested: Create 2 new email accounts for new employees |
03/03/2023 08:00 am |
Kevin Hsueh |
Closed |
|
W40153
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup Gail's new workstation. Troubleshoot additional various issues added on last minute. |
03/02/2023 01:30 pm |
Kevin Hsueh |
Closed |
|
W40143
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup Joy's new Lenovo Workstation. |
02/27/2023 02:00 pm |
Jayson Larot |
Invoiced Inv#: 031149 |
|
W40141
|
Service Contract Remote |
Gail Manuel
Work Requested: Terminate old employee Hosted Exchange Mailboxes. |
02/24/2023 04:00 pm |
Kevin Hsueh |
Closed |
|
W40131
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot workstation in the shop. |
02/22/2023 10:30 am |
Jayson Larot |
Invoiced Inv#: 031126 |
|
W40130
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Sherrie’s workstation connection. |
02/22/2023 09:00 am |
Jayson Larot |
Void |
|
W40123
|
Service Contract Onsite |
Lou Garcia
Work Requested: Site visit to check wifi/network connection setup for new automatic gate. |
02/21/2023 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 031123 |
|
W40121
|
Service Contract Onsite |
Gail Manuel
Work Requested: Continue to setup workstation for Accounting Department. Troubleshoot Mr. Miller's outlook sync issue. |
02/21/2023 01:30 pm |
Jayson Larot |
Invoiced Inv#: 031124 |
|
W40119
|
Service Contract Onsite |
Gail Manuel
Work Requested: Transfer user profile data for Fanny's new workstation. Continue to setup new workstation for Accounting Department. |
02/16/2023 02:00 pm |
Jayson Larot |
Invoiced Inv#: 031122 |
|
W40114
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Network Equipment at Logistics Office. Per Gail, Docomo advised network equipment is causing choppy calls on their Hosted Phone System. |
02/15/2023 01:45 pm |
Kevin Hsueh |
Invoiced Inv#: 031119 |
|
W40112
|
Service Contract Onsite |
Gail Manuel
Work Requested: Continue setting up new workstation for the Accounting Dept. |
02/15/2023 01:30 pm |
Jayson Larot |
Invoiced Inv#: 031121 |
|
W40109
|
Service Contract Onsite |
Gail Manuel
Work Requested: Continue to setup new workstations for the Accounting Dept. |
02/14/2023 01:30 pm |
Jayson Larot |
Invoiced Inv#: 031114 |
|
W40106
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Gail's Duo access. Locked out of Duo account. |
02/14/2023 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 031111 |
|
W40102
|
Onsite |
Gail Manuel
Work Requested: Deliver and Setup Irene's workstation. |
02/13/2023 09:00 am |
Jayson Larot |
Invoiced Inv#: 031110 |
|
W40090
|
Service Contract Inhouse |
Jacob Tareyama
Work Requested: set up workstations |
02/06/2023 02:10 pm |
Jayson Larot |
Invoiced Inv#: 031103 |
|
W40085
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup new employee workstation(profile, email and Microsoft Office 365). |
02/06/2023 09:00 am |
Jayson Larot |
Closed |
|
W40084
|
Service Contract Remote |
Lou Garcia
Work Requested: Create new profile and exchange email for Joyce Sablan. |
02/03/2023 01:00 pm |
Kevin Hsueh |
Closed |
|
W40078
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot Dante's workstation (no display on monitor) |
02/02/2023 09:00 am |
Jayson Larot |
Closed |
|
W40076
|
Service Contract Remote |
Gail Manuel
Work Requested: Reset FAldea and RReyes account passwords |
02/01/2023 02:45 pm |
Kevin Hsueh |
Closed |
|
W40071
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Deliver and setup Dante's workstation. |
01/31/2023 02:00 pm |
Jayson Larot |
Invoiced Inv#: 031090 |
|
W40069
|
Service Contract Inhouse |
Christi Taijeron
Work Requested: Replace the power supply of Dante's Workstation with a new one. |
01/31/2023 09:00 am |
Jayson Larot |
Invoiced Inv#: 031088 |
|
W40065
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Irenes workstation |
01/30/2023 10:40 am |
Kevin Hsueh |
Invoiced Inv#: 031086 |
|
W40063
|
Service Contract Remote |
Gail Manuel
Work Requested: Renew MyHosting Subcription (ambyth.guam.net emails) |
01/30/2023 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 031085 |
|
W40062
|
Service Contract Remote |
Gail Manuel
Work Requested: Terminate 3 email accounts. Backup 3 email accounts and terminate after backup is complete. |
01/27/2023 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 031108 |
|
W40053
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Beth's IP Phone network connection |
01/25/2023 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 031077 |
|
W40048
|
Service Contract Remote |
Christi Taijeron
Work Requested: Create new email account for Camarin (CBurch@ambyth.com). Set Camarin's old email CConcepcion@ambyth.com to forward all new emails to CBurch@ambyth.com. |
01/23/2023 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 031057 |
|
W40043
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup Camarin Burch email on mobile phone. |
01/23/2023 02:00 pm |
Jayson Larot |
Invoiced Inv#: 031060 |
|
W40035
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot printing issues on Jacob's Macbook Pro. |
01/18/2023 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 031050 |
|
W40031
|
Service Contract Remote |
Benjie Vivero
Work Requested: Per Bejie, Xerox scan to email not working |
01/16/2023 05:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031046 |
|
W40028
|
Service Contract Inhouse |
Eric James
Work Requested: Extract data from workstation that is down to a USB flash drive provided by Ambyth |
01/16/2023 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 031045 |
|
W40027
|
Service Contract Onsite |
Alfred Lam
Work Requested: Troubleshoot Eric's workstation power issue. |
01/16/2023 09:00 am |
Jayson Larot |
Invoiced Inv#: 031056 |
|
W40026
|
Service Contract Remote |
Benjie Vivero
Work Requested: Install CYMA on Benjie's workstation (Saipan) |
01/13/2023 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 031041 |
|
W40007
|
Service Contract Onsite |
Gail Manuel
Work Requested: Check Fanny and Jolene network connections |
01/09/2023 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 031030 |
|
W40000
|
Service Contract Onsite |
Vanessa Cruz
Work Requested: Pick up Vanessa's laptop for inhouse troubleshooting at DSI. |
01/05/2023 01:30 pm |
Kevin Hsueh |
Closed |
|
W39998
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot various issues |
01/04/2023 02:00 pm |
Kevin Hsueh |
Closed |
|
W39992
|
Service Contract Remote |
Gail Manuel
Work Requested: Update ambythgroup@ambyth.com email distribution group membership. |
01/03/2023 08:30 am |
Kevin Hsueh |
Closed |
|
W39989
|
Service Contract Remote |
Jay Garrido
Work Requested: Reset password for Roxanne's email and forward emails to Jay |
12/29/2022 05:30 pm |
Kevin Hsueh |
Invoiced Inv#: 031019 |
|
W39985
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup Wilma's workstation at Piti |
12/29/2022 01:30 pm |
Jayson Larot |
Void |
|
W39982
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot various issues |
12/28/2022 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 031014 |
|
W39977
|
Service Contract Remote |
Elizabeth Andon
Work Requested: Troubleshoot Elizabeth Andon Outlook Issue |
12/27/2022 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 031010 |
|
W39973
|
Service Contract Remote |
Gail Manuel
Work Requested: Work with Xerox Support on remote services upload issue for Xerox VersaLink C505X and VersaLink C400DN. |
12/21/2022 08:00 am |
Kevin Hsueh |
Invoiced Inv#: 030992 |
|
W39964
|
Service Contract Onsite |
Lou Garcia
Work Requested: Assist Mr. David with his phone email setup. |
12/16/2022 09:30 am |
Jayson Larot |
Invoiced Inv#: 030988 |
|
W39963
|
Onsite |
Christi Taijeron
Work Requested: Assist Wilma setup printer for Piti workstation brought to Harmon |
12/15/2022 10:20 am |
Jayson Larot |
Invoiced Inv#: 030987 |
|
W39960
|
Service Contract Onsite |
Christi Taijeron
Work Requested: 12/14 - Setup Wilma's Piti workstation and bring back the Harmon workstation to DSI and reinstall Windows 10 Pro. 12/21 - Deliver and setup workstation at Ambyth Piti. |
12/14/2022 09:00 am |
Jayson Larot |
Invoiced Inv#: 031017 |
|
W39951
|
Service Contract Remote |
Eric James
Work Requested: Eric James advised he is unable to print from Google Chrome. |
12/12/2022 09:45 am |
Kevin Hsueh |
Invoiced Inv#: 030977 |
|
W39950
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot Eric's printing issues |
12/12/2022 09:00 am |
Jayson Larot |
Invoiced Inv#: 030976 |
|
W39949
|
Service Contract Onsite |
Lou Garcia
Work Requested: Setup Mr. David's exchange email on iPhone. Troubleshoot various issues. |
12/09/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030974 |
|
W39945
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot various issues. |
12/07/2022 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030972 |
|
W39941
|
Service Contract Remote |
Benjie Vivero
Work Requested: Troubleshoot Saipan Xerox scan to email |
12/06/2022 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030968 |
|
W39929
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup metering connection on Xerox Machines. Troubleshoot Wilma's network drive access |
12/02/2022 02:00 pm |
Jayson Larot |
Closed |
|
W39917
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup Wilma's user profile on Nat's workstation at Ambyth Logistics office. |
12/01/2022 09:30 am |
Jayson Larot |
Closed |
|
W39915
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Relocate Wilma’s workstation from Piti office to Ambyth Harmon Logistics. |
11/30/2022 09:30 am |
Jayson Larot |
Invoiced Inv#: 030959 |
|
W39912
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup GTA BEC Modem. Setup Lou Garcia's Exchange Email on mobile phone. IT 2023 planning meeting with Ambyth. |
11/28/2022 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030956 |
|
W39909
|
Service Contract Remote |
Gail Manuel
Work Requested: Grant remote access to Guam CYMA Server for Frank Aldea and Ronaldo Reyes. |
11/23/2022 04:39 pm |
Kevin Hsueh |
Invoiced Inv#: 030955 |
|
W39904
|
Service Contract Onsite |
Tony Sawyer
Work Requested: Setup Tony's Exchange emails on his new mobile phone. |
11/22/2022 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030939 |
|
W39899
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup new GTA DSL Internet at Ambyth HQ. Troubleshoot network issues on Irene's workstation. |
11/21/2022 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030937 |
|
W39896
|
Service Contract Remote |
Marilou Palma
Work Requested: Restart RDS Server. Per Marilou Palma, when using RDS, freezing occurs. |
11/17/2022 07:30 am |
Kevin Hsueh |
Invoiced Inv#: 030935 |
|
W39893
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot various workstation issues. |
11/15/2022 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030934 |
|
W39892
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Fill out 2023 IT Plan documentation provided by Jacob. |
11/14/2022 03:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030932 |
|
W39888
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot printing from Saipan to Guam Accounting Xerox issue |
11/11/2022 01:55 pm |
Kevin Hsueh |
Invoiced Inv#: 030927 |
|
W39885
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Meeting to discuss IT. Troubleshoot network |
11/10/2022 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 030890 |
|
W39883
|
Service Contract Remote |
Benjie Vivero
Work Requested: Troubleshoot workstation in Saipan. Unable to access network or internet. |
11/08/2022 09:30 am |
Kevin Hsueh |
Closed |
|
W39879
|
Service Contract Onsite |
Jay Garrido
Work Requested: Setup Laptop for John Ken |
11/07/2022 08:30 am |
Kevin Hsueh |
Closed |
|
W39873
|
Service Contract Remote |
Gail Manuel
Work Requested: Ambyth Saipan Service: Setup new Docomo Fiber Internet on SonicWALL Firewall. |
11/02/2022 10:30 am |
Kevin Hsueh |
Closed |
|
W39869
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup new GTA Modem to work with SonicWALL firewall. |
10/31/2022 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030908 |
|
W39860
|
Service Contract Remote |
Gail Manuel
Work Requested: Ambyth Saipan Remote Support: - Work with Benjie to map network share drives to Guam on Saipan workstations. - Create 2 new user profiles. - Setup new IT&E internet circuit. |
10/24/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030889 |
|
W39857
|
Service Contract Remote |
Gail Manuel
Work Requested: Export JAndre@ambyth.com, ADumapit@ambyth.com, and Justin Andre's old email account from MyHosting.com. |
10/20/2022 04:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030907 |
|
W39854
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot internet issues at HQ and Warehouse. Internet down |
10/19/2022 09:44 am |
Kevin Hsueh |
Invoiced Inv#: 030884 |
|
W39850
|
Service Contract Remote |
Gail Manuel
Work Requested: Work with Josef on his Outlook issue |
10/18/2022 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 030882 |
|
W39838
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot Drew Marine laptop issues |
10/14/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030881 |
|
W39834
|
Service Contract Remote |
Christi Taijeron
Work Requested: Beth Andon unable to login to her workstation. |
10/13/2022 08:45 am |
Kevin Hsueh |
Closed |
|
W39815
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Various Issues |
10/06/2022 02:00 pm |
Kevin Hsueh |
Closed |
|
W39810
|
Service Contract Remote |
Gail Manuel
Work Requested: Gail reported Bella is receiving undeliverable bounce back emails when sending to ambyth.com |
10/04/2022 04:00 pm |
Kevin Hsueh |
Closed |
|
W39799
|
Service Contract Remote |
Gail Manuel
Work Requested: Work with Ambyth Saipan to troubleshoot network |
09/30/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030859 |
|
W39798
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Troubleshoot Mr. Miller's Outlook issues on his macbook |
09/30/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030858 |
|
W39788
|
Service Contract Remote |
Jay Garrido
Work Requested: Set email forwarding for jgarrido@ambyth.com to abarcinas@ambyth.com. Troubleshoot sending of emails to tollgroup.com |
09/28/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030851 |
|
W39778
|
Service Contract Onsite |
Lou Garcia
Work Requested: Deliver and setup Lenovo Laptop for Lou Garcia. Run 2 new network lines in HR Office. Troubleshoot Natalia Bernardo's Outlook client. |
09/23/2022 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030844 |
|
W39762
|
Service Contract Onsite |
Vanessa Cruz
Work Requested: Troubleshoot Vanessa's workstation printing issues. Deliver and setup Bella's laptop. |
09/19/2022 02:00 pm |
Jayson Larot |
Invoiced Inv#: 030821 |
|
W39742
|
Service Contract Inhouse |
Alfred Lam
Work Requested: set up laptop |
09/13/2022 12:16 pm |
Jayson Larot |
Invoiced Inv#: 030827 |
|
W39737
|
Service Contract Onsite |
Michael Schniep
Work Requested: Troubleshoot ID Badge workstation in HR office. |
09/13/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030810 |
|
W39735
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup Kaela's workstation. Troubleshoot ID Card workstation remote access issue |
09/12/2022 10:30 am |
Jayson Larot |
Invoiced Inv#: 030808 |
|
W39730
|
Service Contract Remote |
Gail Manuel
Work Requested: Setup Subic Staff to use new RDS Server |
09/08/2022 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030807 |
|
W39727
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Outlook issues for warehouse staff. Troubleshoot network share drive access for accounting office staff. |
09/07/2022 02:00 pm |
Jayson Larot |
Closed |
|
W39712
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Joy's workstation |
09/01/2022 02:00 pm |
Kevin Hsueh |
Closed |
|
W39709
|
Service Contract Remote |
Gail Manuel
Work Requested: Setup RDS server and roles. |
08/30/2022 01:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030800 |
|
W39705
|
Service Contract Inhouse |
Lou Garcia
Work Requested: Set up laptop |
08/31/2022 08:46 am |
Jayson Larot |
Invoiced Inv#: 030849 |
|
W39680
|
Service Contract Inhouse |
Gail Manuel
Work Requested: Setup new Lenovo Server |
08/23/2022 01:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030791 |
|
W39661
|
Service Contract Onsite |
Gail Manuel
Work Requested: Relocate Vanessa's workstation. |
08/22/2022 01:30 pm |
Kevin Hsueh |
Closed |
|
W39646
|
Service Contract Onsite |
Gail Manuel
Work Requested: Test network line in accounting office, confirm if line is active. Troubleshoot Conference Room workstation webcam. Pick up new Lenovo Server. |
08/16/2022 02:00 pm |
Kevin Hsueh |
Closed |
|
W39618
|
Service Contract Remote |
Gail Manuel
Work Requested: Gail requested uploading of new Rpt_AP.ini file to CYMA4 server |
08/03/2022 03:00 pm |
Chu Hsieh |
Closed |
|
W39590
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Complete FAR DFARS Cyber Security Implementation Questionnaire. |
07/28/2022 10:30 am |
Kevin Hsueh |
Closed |
|
W39579
|
Service Contract Onsite |
Lou Garcia
Work Requested: Troubleshoot remote desktop access to ID Badge Computer |
07/27/2022 10:30 am |
Jayson Larot |
Invoiced Inv#: 030734 |
|
W39577
|
Service Contract Inhouse |
Christi Taijeron
Work Requested: troubleshoot PC |
07/26/2022 11:30 am |
Jayson Larot |
Invoiced Inv#: 030733 |
|
W39552
|
Service Contract Onsite |
Gail Manuel
Work Requested: Pick up Gail's workstation for in-house troubleshooting at DSI. Workstation constantly crashing. |
07/14/2022 08:30 am |
Kevin Hsueh |
Closed |
|
W39546
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Gail's workstation. No display on monitor. |
07/11/2022 10:00 am |
Jayson Larot |
Closed |
|
W39521
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot printing issues on Mr. Miller's Mac desktop and laptop. |
07/01/2022 09:00 am |
Kevin Hsueh |
Closed |
|
W39497
|
Service Contract Remote |
Christi Taijeron
Work Requested: Christi reported her outlook is not syncing emails properly |
06/21/2022 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 030676 |
|
W39494
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Mr. Miller's MS Office 365. Deliver old Saipan server back to Ambyth. |
06/20/2022 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030670 |
|
W39480
|
Service Contract Inhouse |
Jacob Tareyama
Work Requested: Troubleshoot and reprep Server |
06/13/2022 09:42 am |
Kevin Hsueh |
Closed |
|
W39479
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Pick up server (old Saipan server) from Ambyth and bring back to DSI for troubleshooting. |
06/13/2022 09:00 am |
Kevin Hsueh |
Closed |
|
W39461
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Configure Microsoft Edge to access Drew Marine on Eric James' workstation |
06/06/2022 09:30 am |
Charles Rafanan |
Closed |
|
W39458
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot AJ's laptop |
06/02/2022 02:00 pm |
Kevin Hsueh |
Closed |
|
W39433
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Outlook/email issues on Mr. Miller's workstation. |
05/27/2022 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030644 |
|
W39413
|
Service Contract Onsite |
Gail Manuel
Work Requested: Deliver and setup workstations. |
05/25/2022 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030640 |
|
W39409
|
Service Contract Inhouse |
Gail Manuel
Work Requested: Clone Workstation's Hard drive to new SSD |
05/24/2022 09:15 am |
Charles Rafanan |
Invoiced Inv#: 030638 |
|
W39402
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Troubleshoot Piti office. Piti office down |
05/23/2022 11:38 am |
Kevin Hsueh |
Invoiced Inv#: 030624 |
|
W39393
|
Service Contract Inhouse |
Gail Manuel
Work Requested: Clone HDD to new 1tb SSD |
05/20/2022 09:15 am |
Charles Rafanan |
Invoiced Inv#: 030620 |
|
W39384
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup new employee email account and profile on workstation. |
05/17/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030611 |
|
W39357
|
Service Contract Inhouse |
Jacob Tareyama
Work Requested: Troubleshoot Dell Optiplex. Workstation running slow. Factory reset MacBook Pro. |
05/09/2022 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030601 |
|
W39353
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Deliver and setup Bella's Laptop |
05/09/2022 09:30 am |
Charles Rafanan |
Invoiced Inv#: 030596 |
|
W39351
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup workstation. Pick up Bella's laptop for SSD upgrade. |
05/06/2022 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030595 |
|
W39342
|
Service Contract Onsite |
Vanessa Cruz
Work Requested: Troubleshoot Conrad Divis' MS Office 365. Create new email accounts. Setup VPN access for Vanessa's laptop |
05/04/2022 09:30 am |
Kevin Hsueh |
Closed |
|
W39330
|
Service Contract Inhouse |
Vanessa Cruz
Work Requested: Troubleshoot Laptop and VPN issues. |
05/02/2022 04:00 pm |
Kevin Hsueh |
Void |
|
W39329
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Vanessa's Laptop. Troubleshoot conference room mic issue. Troubleshoot Jacob's printing issues. Troubleshoot Bella's laptop. |
05/02/2022 10:30 am |
Kevin Hsueh |
Closed |
|
W39326
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Setup Xerox Altalink Printer on Andrew Miller's MacBook |
04/29/2022 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 030581 |
|
W39320
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Subic WiFi Issues. Troubleshoot Conrad Divis MS Office License. |
04/27/2022 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030577 |
|
W39313
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup and configure SonicWALL for Ambyth Warehouse location. |
04/22/2022 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030554 |
|
W39307
|
Service Contract Onsite |
Vanessa Cruz
Work Requested: Troubleshoot workstation issues. |
04/21/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030538 |
|
W39306
|
Service Contract Remote |
Gail Manuel
Work Requested: Create new user profile for Saipan office. |
04/20/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030537 |
|
W39305
|
Service Contract Remote |
Gail Manuel
Work Requested: Create new user profile for Saipan office. |
04/20/2022 08:30 am |
Kevin Hsueh |
Void |
|
W39299
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Saipan CYMA Server. Setup new employee profile on HR Workstation. |
04/18/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030534 |
|
W39288
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Ambyth HQ Office network down. |
04/11/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030530 |
|
W39282
|
Service Contract Onsite |
Gail Manuel
Work Requested: Deliver and Setup Irene's workstation |
04/07/2022 02:25 pm |
Charles Rafanan |
Invoiced Inv#: 030529 |
|
W39279
|
Service Contract Inhouse |
Jacob Tareyama
Work Requested: Factory Reset MacBook Pro |
04/06/2022 03:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030524 |
|
W39277
|
Service Contract Inhouse |
Gail Manuel
Work Requested: Transfer Irene's C: Drive Data to new 1TB SSD |
04/06/2022 04:15 pm |
Charles Rafanan |
Invoiced Inv#: 030525 |
|
W39276
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Various Issues |
04/06/2022 02:00 pm |
Charles Rafanan |
Closed |
|
W39267
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Jolene's printing issues. |
04/04/2022 01:30 pm |
Kevin Hsueh |
Closed |
|
W39258
|
Service Contract Onsite |
Vanessa Cruz
Work Requested: Setup Kaela's profile on workstation at Ambyth HQ location. |
03/31/2022 02:00 pm |
Charles Rafanan |
Invoiced Inv#: 030517 |
|
W39253
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup workstations at Piti and HQ office. Troubleshoot Jay's printing issue. Troubleshoot Irene's workstation. |
03/29/2022 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030511 |
|
W39246
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Saipan CYMA connection. Workstations unable to connect to server. |
03/27/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030507 |
|
W39245
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Saipan CYMA Issues |
03/25/2022 03:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030504 |
|
W39235
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Saipan to Guam printing issues. |
03/22/2022 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030489 |
|
W39234
|
Service Contract Remote |
Gail Manuel
Work Requested: PLDT to configure Subic Modem to Bridge Mode. DSI to configure SonicWALL. |
03/22/2022 01:30 pm |
Kevin Hsueh |
Closed |
|
W39231
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot printing issues (Saipan to Guam) |
03/22/2022 02:00 pm |
Kevin Hsueh |
Void |
|
W39226
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot email distribution group issues. |
03/17/2022 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030479 |
|
W39207
|
Service Contract Remote |
Vanessa Cruz
Work Requested: Reset Ariel Dumapit's Email Password |
03/10/2022 05:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030469 |
|
W39206
|
Service Contract Remote |
Vanessa Cruz
Work Requested: Reset Ariel Dumapit Email Password |
03/10/2022 05:30 pm |
Kevin Hsueh |
Void |
|
W39202
|
Onsite |
Jacob Tareyama
Work Requested: Deploy new SonicWALL firewalls. |
03/09/2022 02:00 pm |
Kevin Hsueh |
Closed |
|
W39201
|
Service Contract Onsite |
Gail Manuel
Work Requested: Deliver and setup Joleen's workstation. |
03/09/2022 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 030466 |
|
W39196
|
Service Contract Inhouse |
Gail Manuel
Work Requested: Back up data from hard drive and Reprep workstation. |
03/08/2022 08:38 am |
Charles Rafanan |
Invoiced Inv#: 030464 |
|
W39194
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: 1. Move Joleen’s workstation from Piti to Harmon corporate office. 2. Setup iPhone for JQuitaro. 3. Troubleshoot Jabra speak. 4. Troubleshoot Michael’s workstation. |
03/07/2022 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030462 |
|
W39189
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Deliver and setup HR workstation. |
03/04/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030456 |
|
W39186
|
Service Contract Inhouse |
Jacob Tareyama
Work Requested: Install Memory and SSD upgrade. |
03/03/2022 09:30 am |
Charles Rafanan |
Closed |
|
W39185
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Pickup HR workstation to install SSD and Memory at DSI. |
03/03/2022 08:38 am |
Kevin Hsueh |
Invoiced Inv#: 030454 |
|
W39184
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot email issues |
03/09/2022 02:30 pm |
Kevin Hsueh |
Closed |
|
W39183
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot email issues |
03/09/2022 02:30 pm |
Kevin Hsueh |
Void |
|
W39177
|
Service Contract Remote |
Fanny Paguio
Work Requested: Fanny reported she is unable to access network drives. |
03/01/2022 08:30 am |
Kevin Hsueh |
Closed |
|
W39173
|
Service Contract Onsite |
Christi Taijeron
Work Requested: Setup new employee profile on workstation. |
02/28/2022 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 030446 |
|
W39160
|
Service Contract Remote |
Vanessa Cruz
Work Requested: Configure email forwarding and remove email account. |
02/23/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030429 |
|
W39151
|
Service Contract Remote |
Michael Schniep
Work Requested: Create new email account for Christopher Perez |
02/18/2022 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 030421 |
|
W39141
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot Ambyth Email issue |
02/14/2022 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030418 |
|
W39132
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot various issues. |
02/11/2022 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030414 |
|
W39131
|
Remote |
Jacob Tareyama
Work Requested: Perform initial setup for 3 SonicWALL TZ370 and 1 SonicWALL TZ370W |
02/10/2022 02:00 pm |
Kevin Hsueh |
Closed |
|
W39125
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup Bella's email account on her new mobile phone. |
02/09/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030409 |
|
W39122
|
Service Contract Onsite |
Gail Manuel
Work Requested: Install CYMA update on server and workstations |
02/07/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030405 |
|
W39115
|
Service Contract Inhouse |
Christi Taijeron
Work Requested: Reinstall Windows 10 Pro. |
02/03/2022 09:00 am |
Charles Rafanan |
Closed |
|
W39114
|
Service Contract Onsite |
Gail Manuel
Work Requested: Update CYMA on server and workstations. Troubleshoot various other issues. |
02/02/2022 09:30 am |
Kevin Hsueh |
Closed |
|
W39086
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Troubleshoot Anthony Quinata MS Office 365 issues |
01/21/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030366 |
|
W39079
|
Service Contract Onsite |
Gail Manuel
Work Requested: Check CYMA Server. Unable to access. |
01/19/2022 12:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030360 |
|
W39074
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup profile and workstation for new employee |
01/17/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030354 |
|
W39056
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Gail's Printing issues. Setup Andrew Miller's email account in his Outlook client. |
01/07/2022 09:00 am |
Kevin Hsueh |
Closed |
|
W39045
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Site visit at Seafix office. Setup Andrew Miller's email account on his Outlook client. |
01/04/2022 01:30 pm |
Kevin Hsueh |
Closed |
|
W39037
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Gail’s monitor issues. Troubleshoot Michael’s workstation issues. |
01/03/2022 10:00 am |
Kevin Hsueh |
Closed |
|
W39036
|
Service Contract Remote |
Gail Manuel
Work Requested: Reset Gail's login credentials for CYMA. Take backup of CYMA4 folder for CYMA Guam and Saipan servers. |
12/30/2021 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 030336 |
|
W39034
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Piti office internet slowness |
12/29/2021 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030334 |
|
W39033
|
Service Contract Remote |
Gail Manuel
Work Requested: Take manual backup of CYMA Guam and CYMA Saipan databases. Check MyHosting (ambyth.guam.net) subscription. |
12/29/2021 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030333 |
|
W39031
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Add Anthony Barcinas to ops@ambyth.com distribution group. Troubleshoot Jason Manahan's Outlook Client issues. |
12/28/2021 03:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030330 |
|
W39022
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Justin's Macbook |
12/27/2021 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030325 |
|
W39021
|
Service Contract Inhouse |
Gail Manuel
Work Requested: Download and export gmanuel@ambyth.com mailbox. |
12/22/2021 11:16 am |
Kevin Hsueh |
Void |
|
W39016
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup backup for HarmonFS server. Troubleshoot various email issues. |
12/21/2021 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030303 |
|
W39012
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup Windows Server Backup for CYMA and HarmonFS servers. Troubleshoot Leiana's laptop. |
12/20/2021 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030302 |
|
W39006
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Check Ambyth Server Network Share Drives. Check Chris Perez’s workstation. Check Liz’s MS Office. |
12/17/2021 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030301 |
|
W38993
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Troubleshoot Email issue to black construction. Troubleshoot ambythjobs@ambyth.com emails. |
12/14/2021 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 030286 |
|
W38985
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup Anthony's profile on workstation. |
12/13/2021 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030291 |
|
W38971
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Pick up Bella's workstation. Bring back to DSI to install new SSD. |
12/09/2021 10:30 am |
Charles Rafanan |
Invoiced Inv#: 030280 |
|
W38960
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Setup Hosted Exchange Email accounts in users' Outlook client. |
12/06/2021 02:30 pm |
Kevin Hsueh |
Closed |
|
W38954
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Setup emails in outlook. Setup Zachary Ilek MS Office 365 and email account. |
12/02/2021 04:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030277 |
|
W38945
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Deliver and setup workstation in warehouse office. Continue to setup exchange accounts in outlook clients. |
12/01/2021 10:00 am |
Kevin Hsueh |
Closed |
|
W38943
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Deliver and setup workstation in warehouse office. Continue to setup exchange accounts in outlook clients. |
12/01/2021 09:00 am |
Kevin Hsueh |
Void |
|
W38935
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Setup Hosted Exchange Email accounts on users Outlook clients |
11/30/2021 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030259 |
|
W38924
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Work with Jacob on OMNIX invoicing system. |
11/22/2021 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030233 |
|
W38912
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup new Hosted Exchange email accounts on users' mobile phones. |
11/17/2021 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030223 |
|
W38905
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Hosted Exchange Email Migration. |
11/16/2021 04:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030222 |
|
W38900
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Work with Ninth Design to configure MX and DNS record changes. Setup new Hosted Exchange Email Profile on users' outlook client. |
11/15/2021 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030216 |
|
W38896
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Run network line to desk in warehouse office |
11/12/2021 01:30 pm |
Kevin Hsueh |
Closed |
|
W38892
|
Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Conference Room workstation Jabra Panacast. |
11/10/2021 02:00 pm |
Kevin Hsueh |
Closed |
|
W38886
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Hosted Exchange Email migration preparation. |
11/09/2021 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030209 |
|
W38880
|
Service Contract Onsite |
Gail Manuel
Work Requested: Hosted Exchange Email Deployment: Begin archive of old emails on all user's outlook clients. |
11/08/2021 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 030204 |
|
W38877
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot issues at Warehouse office |
11/04/2021 02:30 pm |
Kevin Hsueh |
Closed |
|
W38871
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Deliver and setup video conference system in conference room |
11/03/2021 09:00 am |
Kevin Hsueh |
Closed |
|
W38857
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Piti Office network |
10/26/2021 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030194 |
|
W38848
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup several staffs' email accounts on their new mobile phones. |
10/21/2021 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030167 |
|
W38843
|
Service Contract Inhouse |
Jacob Tareyama
Work Requested: Troubleshoot Lenovo Desktop |
10/20/2021 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030288 |
|
W38840
|
Service Contract Onsite |
Gail Manuel
Work Requested: Setup Duo Security and email account on Joy's new mobile phone. Troubleshoot scanning issues. |
10/19/2021 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030159 |
|
W38834
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Workstation issues at Piti Office |
10/15/2021 09:00 am |
Kevin Hsueh |
Closed |
|
W38819
|
Remote |
Gail Manuel
Work Requested: Work with Conrad Divis to troubleshoot email issue. |
10/07/2021 08:15 am |
Kevin Hsueh |
Closed |
|
W38817
|
Service Contract Onsite |
Gail Manuel
Work Requested: Troubleshoot Vanessa's Duo Security client. |
10/06/2021 01:30 pm |
Kevin Hsueh |
Closed |
|
W38814
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Troubleshoot various issues. |
10/05/2021 10:30 am |
Kevin Hsueh |
Closed |
|
W38799
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot various issues |
09/27/2021 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030120 |
|
W38797
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Troubleshoot Alan Pasion's laptop |
09/24/2021 01:50 pm |
Kevin Hsueh |
Invoiced Inv#: 030113 |
|
W38795
|
Service Contract Inhouse |
Jacob Tareyama
Work Requested: Troubleshoot Dell Optiplex 3020 |
09/24/2021 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030112 |
|
W38785
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot JCabingas Duo Security |
09/21/2021 01:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030087 |
|
W38775
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Deliver and setup network switch. Troubleshoot Duo Security. |
09/17/2021 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030080 |
|
W38766
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Troubleshoot Bella and Christi's network drive access |
09/14/2021 08:30 am |
Kevin Hsueh |
Closed |
|
W38757
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot various issues. |
09/15/2021 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030075 |
|
W38755
|
Service Contract Remote |
Jacob Tareyama
Work Requested: Troubleshoot email issues. |
09/10/2021 01:00 pm |
Kevin Hsueh |
Closed |
|
W38746
|
Service Contract Remote |
Gail Manuel
Work Requested: Troubleshoot various issues. |
09/07/2021 03:00 pm |
Kevin Hsueh |
Closed |
|
W38741
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Accounting scanner access. |
09/03/2021 09:00 am |
Kevin Hsueh |
Closed |
|
W38735
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot Bella's workstation. No boot. |
08/31/2021 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030059 |
|
W38724
|
Service Contract Onsite |
Gail Manuel
Work Requested: Download and install CYMA update on server and workstations. |
08/30/2021 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030050 |
|
W38706
|
Service Contract Onsite |
Jacob Tareyama
Work Requested: Troubleshoot various issues. |
08/24/2021 09:30 am |
Kevin Hsueh |
Closed |
|
W38685
|
Service Contract Onsite |
Justin Andre
Work Requested: Setup Laptop. |
08/12/2021 01:30 pm |
Kevin Hsueh |
Closed |
|
W38678
|
Service Contract Onsite |
Gail Manuel
Work Requested: Check Servers. Deploy Solarwinds Client and Probe. |
08/09/2021 10:00 am |
Kevin Hsueh |
Closed |
