W35172   Invoiced

Guam Memorial Park
Roxanne Simpkin-Williams (1-671-734-9835)
04/25/2018, 10:00 am   
Onsite
Service Contract
GMP0.6007: Guam Memorial Park - Service Contract 2018
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
2
Jordan Gimmen
Yes
JoJo Tyquiengco
04/25/2018
026999

Work Requested

Troubleshoot ICVERIFY connection issue with ICVERIFY support
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Checked VXN IP settings for credit card payments and noted that are no longer reachable. Contacted First Data (ICVerify developer) who advised that ICVerify is end of life and support also ended. Contacted Bank of Hawaii who advised they will assist in moving to new software to process credit card payments. Troubleshoot JoJo's email and noted Outlook corrupted. Reinstalled Outlook and confirmed fully operational with JoJo before heading out. Jordan Gimmen
04/25/2018 10:26 am 04/25/2018 01:03 pm 02:37

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
04/27/2018 02:34 pm Updated status to Invoiced/Closed Jessica L.
04/25/2018 01:30 pm Updated status to Submitted for Invoicing Chu H.
04/25/2018 01:30 pm Approved. Chu H.
04/25/2018 01:16 pm Updated status to Pending Approval Jordan G.
04/25/2018 01:15 pm Updated status to Pending Signature Jordan G.
04/25/2018 01:15 pm Service Completed Jordan G.
04/25/2018 01:13 pm Check-out 04/25/2018 01:03 pm Jordan G.
04/25/2018 01:13 pm Updated status to Service Completed Jordan G.
04/25/2018 10:27 am Arrived 04/25/2018 10:27 am Jordan G.
04/25/2018 10:26 am Check-in 04/25/2018 10:26 am Jordan G.
04/25/2018 09:20 am Updated scheduled date/time from 04/25/2018 09:30 am to: 04/25/2018 10:00 am Jordan G.
04/23/2018 11:22 am Updated status to Scheduled Jordan G.
04/23/2018 11:22 am Assigned: Jordan Gimmen Jordan G.
04/23/2018 11:22 am Created workorder. Jordan G.

Attachments 1

Filename
W35172