DSI WebApp

Customer/Point of Contact:

Guam Memorial Park
Roxanne Simpkin-Williams (1-671-734-9835)

Scheduled Date/Time:

11/22/2019, 03:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6008: Guam Memorial Park - Service Contract 2019

Rates:

Guam Memorial Park - Service Contract 2019 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Roxanne Williams

Date Signed:

11/22/2019

Troubleshoot emails on Roxanne's workstation. Roxanne is unable to access emails.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Roxannes Outlook client constantly freezes and crashes. Repair MS Office installation. Test open outlook, send email with attachment with no issues. Outlook is operational.	Kevin Hsueh	11/22/2019 03:20 pm	11/22/2019 05:01 pm	01:41

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
11/26/2019 04:52 pm	Updated status to Closed	Jessica L.
11/26/2019 09:31 am	Updated status to Submitted for Invoicing	Chu H.
11/26/2019 09:31 am	Approved.	Chu H.
11/22/2019 05:02 pm	Updated status to Pending Approval	Kevin H.
11/22/2019 05:02 pm	Service Completed	Kevin H.
11/22/2019 07:02 am	Updated billable hours to: 02.00	Kevin H.
11/22/2019 05:02 pm	Check-out 11/22/2019 05:01 pm	Kevin H.
11/22/2019 05:02 pm	Updated status to Service Completed	Kevin H.
11/22/2019 03:56 pm	Customer Signature Posted	Kevin H.
11/22/2019 03:47 pm	Arrived 11/22/2019 03:47 pm	Kevin H.
11/22/2019 03:20 pm	Check-in 11/22/2019 03:20 pm	Kevin H.
11/22/2019 03:17 pm	Updated status to Scheduled	Kevin H.
11/22/2019 03:17 pm	Assigned: Kevin Hsueh	Kevin H.
11/22/2019 03:17 pm	Created workorder.	Kevin H.

Filename
W37072