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W38719 Invoiced

Customer/Point of Contact:

Guam Memorial Park
Roxanne Simpkin-Williams (1-671-734-9835)

Scheduled Date/Time:

08/26/2021, 10:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6009: Guam Memorial Park - Service Contract 2020

Rates:

Guam Memorial Park - Service Contract 2020 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030038

Work Requested

Troubleshoot Tammy's HP Printer Issues

Work Requested by: Roxanne Simpkin-Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Tammy reported she is unable to print to her HP LaserJet Printer (connected via USB). Connect to Tammy's workstation and perform remote support. Reinstall HP LaserJet Printer driver. Perform test prints successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Tammy reported she is unable to print to her HP LaserJet Printer (connected via USB). Connect to Tammy's workstation and perform remote support. Reinstall HP LaserJet Printer driver. Perform test prints successfully.	Kevin Hsueh	08/26/2021 10:00 am	08/26/2021 10:52 am	00:52

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
08/30/2021 12:22 pm	Updated status to Invoiced	Jessica L.
08/30/2021 10:52 am	Updated status to Submitted for Invoicing	Chu H.
08/30/2021 10:52 am	Approved.	Chu H.
08/26/2021 11:05 am	No Signature: Remote Support	Kevin H.
08/26/2021 11:05 am	Updated status to Pending Approval	Kevin H.
08/26/2021 11:05 am	Service Completed	Kevin H.
08/26/2021 10:52 am	Check-out 08/26/2021 10:52 am	Kevin H.
08/26/2021 10:52 am	Work Order Tasks Added	Kevin H.
08/26/2021 10:52 am	Updated status to Service Completed	Kevin H.
08/26/2021 10:52 am	Check-in 08/26/2021 10:00 am	Kevin H.
08/26/2021 10:51 am	Updated status to Scheduled	Kevin H.
08/26/2021 10:51 am	Assigned: Kevin Hsueh	Kevin H.
08/26/2021 10:51 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38719

Work Orders