DSI WebApp

W39887 Closed

Customer/Point of Contact:

Guam Memorial Park
Agnes Quitugua (671-734-9835)

Scheduled Date/Time:

11/11/2022, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6012: Guam Memorial Park - Service Contract (03/01/22 - 02/28/23)

Rates:

Guam Memorial Park - Service Contract (03/01/22 - 02/28/23) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Anthony Marques

Date Signed:

11/11/2022

Work Requested

Check Time Clock workstation. Anthony unable to Remote Desktop to the time clock workstation.

Work Requested by: Agnes Quitugua

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Assisted Kevin troubleshoot issue Anthony couldn’t login in their Attendance software. Restarted the service and the remote server. Issue was resolved by changing the connection option through localhost. Verified with customer the software is functioning properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Assisted Kevin troubleshoot issue Anthony couldn’t login in their Attendance software. Restarted the service and the remote server. Issue was resolved by changing the connection option through localhost. Verified with customer the software is functioning properly.	Jayson Larot	11/11/2022 08:47 am	11/11/2022 09:47 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/11/2022 02:43 pm	Updated status to Closed	Jessica L.
11/11/2022 02:34 pm	Updated status to Submitted for Invoicing	Chu H.
11/11/2022 02:34 pm	Approved.	Chu H.
11/11/2022 09:58 am	Updated status to Pending Approval	Jayson L.
11/11/2022 09:58 am	Service Completed	Jayson L.
11/11/2022 09:55 am	Check-out 11/11/2022 09:48 am	Jayson L.
11/11/2022 09:55 am	Work Order Tasks Added	Jayson L.
11/11/2022 09:55 am	Updated status to Service Completed	Jayson L.
11/11/2022 09:47 am	Customer Signature Posted	Jayson L.
11/11/2022 09:08 am	Arrived 11/11/2022 09:07 am	Jayson L.
11/11/2022 08:48 am	Check-in 11/11/2022 08:47 am	Jayson L.
11/11/2022 08:43 am	Updated status to Scheduled	Kevin H.
11/11/2022 08:43 am	Assigned: Jayson Larot	Kevin H.
11/11/2022 08:43 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39887

Work Orders