DSI WebApp

W40434 Closed

Customer/Point of Contact:

Guam Memorial Park
Roxanne Simpkin-Williams (1-671-734-9835)

Scheduled Date/Time:

06/27/2023, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Rick Frank reported he cannot login to Logmein or GMP Server.

Work Requested by: Roxanne Simpkin-Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Rick Frank reported he is unable to access logmein and GMP Server. Test access logmein and GMP server using Rick Frank's passwords he provided previously and logged in with no issues. Sent a separate email to Rick Frank to advise and provide screenshots of successful login.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Rick Frank reported he is unable to access logmein and GMP Server. Test access logmein and GMP server using Rick Frank's passwords he provided previously and logged in with no issues. Sent a separate email to Rick Frank to advise and provide screenshots of successful login.	Kevin Hsueh	06/27/2023 11:00 am	06/27/2023 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/29/2023 10:50 am	Updated status to Closed	Jessica L.
06/28/2023 03:57 pm	Updated status to Submitted for Invoicing	Chu H.
06/28/2023 03:57 pm	Approved.	Chu H.
06/27/2023 04:45 pm	No Signature: Remote Support	Kevin H.
06/27/2023 04:45 pm	Updated status to Pending Approval	Kevin H.
06/27/2023 04:45 pm	Service Completed	Kevin H.
06/27/2023 04:43 pm	Check-out 06/27/2023 12:00 pm	Kevin H.
06/27/2023 04:43 pm	Work Order Tasks Added	Kevin H.
06/27/2023 04:43 pm	Updated status to Service Completed	Kevin H.
06/27/2023 04:41 pm	Check-in 06/27/2023 11:00 am	Kevin H.
06/27/2023 04:39 pm	Updated status to Scheduled	Kevin H.
06/27/2023 04:39 pm	Assigned: Kevin Hsueh	Kevin H.
06/27/2023 04:39 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W40434

Work Orders