DSI WebApp

Customer/Point of Contact:

Marianas Gas Corporation
Cynthia Pizarro (1-671-648-1160)

Scheduled Date/Time:

12/20/2018, 03:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MGC0.6009: Marianas Gas Corporation - Service Contract 2018

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

027686

not receiving emails from user marie.javier@asctrust.com but receive emails from marie.unsiog@asctrust.com

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remote to server and add asctrust.com to global whitelist on SonicWall ESA. Remote to Cynthia's Outlook 2017 and found that domain name @asctrust.com is on blacklist and whitelist. Remote @asctrust.com from blacklist on Outlook 2017 and Cynthia will have ASC send a test email later.	Chu Hsieh	12/20/2018 03:00 pm	12/20/2018 03:37 pm	00:37

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/21/2018 05:32 pm	Updated status to Invoiced/Closed	Jessica L.
12/21/2018 04:42 pm	Updated status to Submitted for Invoicing	Chu H.
12/21/2018 04:42 pm	Approved.	Chu H.
12/20/2018 03:43 pm	No Signature: remote service	Chu H.
12/20/2018 03:43 pm	Updated status to Pending Approval	Chu H.
12/20/2018 03:43 pm	Service Completed	Chu H.
12/20/2018 06:40 am	Updated billable hours to: 01:00	Chu H.
12/20/2018 03:39 pm	Check-out 12/20/2018 03:37 pm	Chu H.
12/20/2018 03:39 pm	Updated status to Service Completed	Chu H.
12/20/2018 03:37 pm	Check-in 12/20/2018 03:00 pm	Chu H.
12/20/2018 03:35 pm	Updated status to Pending Schedule	Chu H.
12/20/2018 03:35 pm	Assigned: Chu Hsieh	Chu H.
12/20/2018 03:35 pm	Created workorder.	Chu H.

Filename
W36057