DSI WebApp

Customer/Point of Contact:

Marianas Gas Corporation
Del Estampador (1-671-646-5261)

Scheduled Date/Time:

08/08/2019, 08:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6010: Marianas Gas Corporation - Service Contract 2019

Rates:

Marianas Gas Corporation - Service Contract 2019 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Del Estampador

Date Signed:

08/08/2019

Troubleshoot Denali with Denali support

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Worked with Candice from Denali Support and noted MGC Denali database is on MGCSRV (new server is DENALISRV). check company database on MGCSRV and confirmed records from 2013 to 2019 are present. Per Candice, level 2 support will be needed to move all references of Denali to DENALISRV. scheduled support session for Wednesday 8/14 at 6:30am to resolve issues with level 2 support.	Kevin Hsueh	08/08/2019 08:01 am	08/08/2019 09:42 am	01:41

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
08/08/2019 06:07 pm	Updated status to Closed	Jessica L.
08/08/2019 06:04 pm	Updated status to Submitted for Invoicing	Chu H.
08/08/2019 06:04 pm	Approved.	Chu H.
08/08/2019 09:46 am	Updated status to Pending Approval	Kevin H.
08/08/2019 09:46 am	Service Completed	Kevin H.
08/08/2019 01:45 am	Updated billable hours to: 02.00	Kevin H.
08/08/2019 09:44 am	Check-out 08/08/2019 09:42 am	Kevin H.
08/08/2019 09:44 am	Updated status to Service Completed	Kevin H.
08/08/2019 08:34 am	Customer Signature Posted	Kevin H.
08/08/2019 08:02 am	Arrived 08/08/2019 08:02 am	Kevin H.
08/08/2019 08:01 am	Check-in 08/08/2019 08:01 am	Kevin H.
08/08/2019 07:45 am	Updated status to Scheduled	Kevin H.
08/08/2019 07:45 am	Assigned: Kevin Hsueh	Kevin H.
08/08/2019 07:45 am	Created workorder.	Kevin H.

Filename
W36749