DSI WebApp

W38705 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

08/19/2021, 05:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6005: Roberts Fowler & Visosky - Service Contract 2021

Rates:

Roberts Fowler & Visosky - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Tim reported email send from his iPhone being BCC to unknown email address.

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Unable to find the email "f*ck@drf.local" mailbox on RFV's email server. Remotely check Tim's Outlook and found original email sent from iphone. Send Tim instruction to turn off Automatic BCC settings on his iPhone.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Unable to find the email "f*ck@drf.local" mailbox on RFV's email server. Remotely check Tim's Outlook and found original email sent from iphone. Send Tim instruction to turn off Automatic BCC settings on his iPhone.	Chu Hsieh	08/19/2021 05:00 pm	08/19/2021 05:35 pm	00:35

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
08/20/2021 09:31 am	Updated status to Closed	Jessica L.
08/19/2021 07:14 pm	Updated status to Submitted for Invoicing	Chu H.
08/19/2021 07:14 pm	Approved.	Chu H.
08/19/2021 07:13 pm	No Signature: remote support	Chu H.
08/19/2021 07:13 pm	Updated status to Pending Approval	Chu H.
08/19/2021 07:13 pm	Service Completed	Chu H.
08/19/2021 07:11 pm	Check-out 08/19/2021 05:35 pm	Chu H.
08/19/2021 07:11 pm	Work Order Tasks Added	Chu H.
08/19/2021 07:11 pm	Updated status to Service Completed	Chu H.
08/19/2021 07:09 pm	Check-in 08/19/2021 05:00 pm	Chu H.
08/19/2021 07:08 pm	Updated status to Scheduled	Chu H.
08/19/2021 07:08 pm	Assigned: Chu Hsieh	Chu H.
08/19/2021 07:08 pm	Created workorder.	Chu H.

Attachments 1

Filename
W38705

Work Orders