DSI WebApp

W38782 Closed

Customer/Point of Contact:

Guam Memorial Park
Roxanne Simpkin-Williams (1-671-734-9835)

Scheduled Date/Time:

09/21/2021, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6010: Guam Memorial Park - Service Contract 2021

Rates:

Guam Memorial Park - Service Contract 2021 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Tim Leon Guerrero

Date Signed:

09/21/2021

Work Requested

Troubleshoot Len's outlook client. Troubleshoot JorEl's printing/scanning issues.

Work Requested by: Roxanne Simpkin-Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Uninstall and reinstall MS Office 2016 on Lens workstation. Setup len@guammemorialpark.com email account in outlook. Verified emails are syncing. Start indexing process on Lens workstation. Add JorEl@guammemorialpark.com email to 1st and 2nd floor Kyocera printers. Check Tims Adobe Creative Cloud access and confirmed software is running properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Uninstall and reinstall MS Office 2016 on Lens workstation. Setup len@guammemorialpark.com email account in outlook. Verified emails are syncing. Start indexing process on Lens workstation. Add JorEl@guammemorialpark.com email to 1st and 2nd floor Kyocera printers. Check Tims Adobe Creative Cloud access and confirmed software is running properly.	Kevin Hsueh	09/21/2021 08:15 am	09/21/2021 09:15 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
09/21/2021 04:10 pm	Updated status to Closed	Jessica L.
09/21/2021 03:48 pm	Updated status to Submitted for Invoicing	Chu H.
09/21/2021 03:48 pm	Approved.	Chu H.
09/21/2021 03:46 pm	Updated status to Submitted for Invoicing	Chu H.
09/21/2021 03:46 pm	Approved.	Chu H.
09/21/2021 09:20 am	Updated status to Pending Approval	Kevin H.
09/21/2021 09:20 am	Service Completed	Kevin H.
09/21/2021 09:19 am	Check-out 09/21/2021 09:15 am	Kevin H.
09/21/2021 09:19 am	Work Order Tasks Added	Kevin H.
09/21/2021 09:19 am	Updated status to Service Completed	Kevin H.
09/21/2021 09:01 am	Customer Signature Posted	Kevin H.
09/21/2021 08:22 am	Arrived 09/21/2021 08:22 am	Kevin H.
09/21/2021 08:15 am	Check-in 09/21/2021 08:15 am	Kevin H.
09/20/2021 05:34 pm	Modified workorder.	Kevin H.
09/20/2021 05:34 pm	Updated scheduled date/time from 09/20/2021 08:30 am to: 09/21/2021 08:30 am	Kevin H.
09/20/2021 05:34 pm	Updated Estimated Service Time (hrs) to	Kevin H.
09/20/2021 05:31 pm	Updated status to Scheduled	Kevin H.
09/20/2021 05:31 pm	Assigned: Kevin Hsueh	Kevin H.
09/20/2021 05:31 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38782

Work Orders