DSI WebApp

W38879 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Melet Santos (671-475-8772)

Scheduled Date/Time:

11/05/2021, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6010: TRMA - Service Contract 2021

Rates:

TRMA - Service Contract 2021 [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Chona Cabedo

Date Signed:

11/05/2021

Work Requested

Upgrade Chona's laptop to Windows 10 Pro.

Work Requested by: Melet Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Upgrade Chona's laptop to Windows 10 Pro. Remote Support with Jamie in Saipan office to setup workstation. Configure VPN and add to TRMA domain. Setup email in outlook client. confirmed Jamie can see TRMA network shared drives.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Upgrade Chona's laptop to Windows 10 Pro. Remote Support with Jamie in Saipan office to setup workstation. Configure VPN and add to TRMA domain. Setup email in outlook client. confirmed Jamie can see TRMA network shared drives.	Kevin Hsueh	11/05/2021 01:31 pm	11/05/2021 03:13 pm	01:42

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/08/2021 04:08 pm	Updated status to Closed	Jessica L.
11/08/2021 12:01 pm	Updated status to Submitted for Invoicing	Chu H.
11/08/2021 12:01 pm	Approved.	Chu H.
11/05/2021 03:15 pm	Updated status to Pending Approval	Kevin H.
11/05/2021 03:15 pm	Service Completed	Kevin H.
11/05/2021 03:14 pm	Check-out 11/05/2021 03:13 pm	Kevin H.
11/05/2021 03:14 pm	Work Order Tasks Added	Kevin H.
11/05/2021 03:14 pm	Updated status to Service Completed	Kevin H.
11/05/2021 03:05 pm	Customer Signature Posted	Kevin H.
11/05/2021 01:32 pm	Arrived 11/05/2021 01:32 pm	Kevin H.
11/05/2021 01:31 pm	Check-in 11/05/2021 01:31 pm	Kevin H.
11/05/2021 01:06 pm	Updated status to Scheduled	Kevin H.
11/05/2021 01:06 pm	Assigned: Kevin Hsueh	Kevin H.
11/05/2021 01:06 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38879

Work Orders