DSI WebApp

W38944 Closed

Customer/Point of Contact:

JMC Equipment Rental
Mark Peredo (1-671-632-4596)

Scheduled Date/Time:

12/01/2021, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

JMCE.6010: JMC Equipment - Service Contract 2021

Rates:

JMC Equipment - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Cookie Taitano

Date Signed:

12/01/2021

Work Requested

Troubleshoot QuickBooks

Work Requested by: Mark Peredo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Staff unable to open QuickBooks. Noted User CM (Carmen) still had quickbooks company file open. Close out the active connection. Confirmed Juls, Cookie and Mark can now connect successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Staff unable to open QuickBooks. Noted User CM (Carmen) still had quickbooks company file open. Close out the active connection. Confirmed Juls, Cookie and Mark can now connect successfully.	Kevin Hsueh	12/01/2021 09:10 am	12/01/2021 09:43 am	00:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/01/2021 04:33 pm	Updated status to Closed	Jessica L.
12/01/2021 04:26 pm	Updated status to Submitted for Invoicing	Chu H.
12/01/2021 04:26 pm	Approved.	Chu H.
12/01/2021 09:46 am	Updated status to Pending Approval	Kevin H.
12/01/2021 09:46 am	Service Completed	Kevin H.
12/01/2021 09:45 am	Check-out 12/01/2021 09:43 am	Kevin H.
12/01/2021 09:45 am	Work Order Tasks Added	Kevin H.
12/01/2021 09:45 am	Updated status to Service Completed	Kevin H.
12/01/2021 09:42 am	Customer Signature Posted	Kevin H.
12/01/2021 09:24 am	Arrived 12/01/2021 09:24 am	Kevin H.
12/01/2021 09:10 am	Check-in 12/01/2021 09:10 am	Kevin H.
12/01/2021 09:09 am	Updated status to Scheduled	Kevin H.
12/01/2021 09:09 am	Assigned: Kevin Hsueh	Kevin H.
12/01/2021 09:09 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38944

Work Orders