DSI WebApp

W39102 Closed

Customer/Point of Contact:

Guam Surgicenter
Colin O'Connell (671-646-3855)

Scheduled Date/Time:

01/26/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GSC0.6015: Guam Surgicenter - Service Contract 2022

Rates:

Guam Surgicenter - Service Contract 2022 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Colin O'Connell

Date Signed:

01/26/2022

Work Requested

Troubleshoot Yealink Cordless IP Phone issues.

Work Requested by: Colin O'Connell

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Yealink Cordless phone based. Profile on handset 3 not registering. Noted profile 3 had no Codec. Move profile from Profile 3 to Profile 5 and confirmed extension is registered. Advise Colin base is showing signs of failure. DSI to provide a quote.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check Yealink Cordless phone based. Profile on handset 3 not registering. Noted profile 3 had no Codec. Move profile from Profile 3 to Profile 5 and confirmed extension is registered. Advise Colin base is showing signs of failure. DSI to provide a quote.	Kevin Hsueh	01/26/2022 01:51 pm	01/26/2022 02:46 pm	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/27/2022 10:17 am	Updated status to Closed	Jessica L.
01/26/2022 05:34 pm	Updated status to Submitted for Invoicing	Chu H.
01/26/2022 05:34 pm	Approved.	Chu H.
01/26/2022 02:49 pm	Updated status to Pending Approval	Kevin H.
01/26/2022 02:49 pm	Service Completed	Kevin H.
01/26/2022 02:48 pm	Check-out 01/26/2022 02:46 pm	Kevin H.
01/26/2022 02:48 pm	Work Order Tasks Added	Kevin H.
01/26/2022 02:48 pm	Updated status to Service Completed	Kevin H.
01/26/2022 02:42 pm	Customer Signature Posted	Kevin H.
01/26/2022 01:52 pm	Arrived 01/26/2022 01:52 pm	Kevin H.
01/26/2022 01:51 pm	Check-in 01/26/2022 01:51 pm	Kevin H.
01/26/2022 01:30 pm	Updated status to Scheduled	Kevin H.
01/26/2022 01:30 pm	Assigned: Kevin Hsueh	Kevin H.
01/26/2022 01:30 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39102

Work Orders