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W39116 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Mark Ruth (671-475-8772)

Scheduled Date/Time:

02/03/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6011: TRMA - Service Contract 2022

Rates:

TRMA - Service Contract 2022 [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Mark Ruth

Date Signed:

02/03/2022

Work Requested

Troubleshoot laptop issues at Mark Ruth's home

Work Requested by: Mark Ruth

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

WiFi Extender in Mark's office lost connection. Reconfigure WiFi extender. Confirmed laptop can connect to WiFi and internet is accessible. Test VPN access successfully. Check printing issue. Printer was set to print to PDF as default. Correct setting and set default printer to HP LaserJet. perform test prints from Outlook, Gmail, and MS Word successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	WiFi Extender in Mark's office lost connection. Reconfigure WiFi extender. Confirmed laptop can connect to WiFi and internet is accessible. Test VPN access successfully. Check printing issue. Printer was set to print to PDF as default. Correct setting and set default printer to HP LaserJet. perform test prints from Outlook, Gmail, and MS Word successfully.	Kevin Hsueh	02/03/2022 02:00 pm	02/03/2022 02:40 pm	00:40

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/07/2022 11:07 am	Updated status to Closed	Jessica L.
02/05/2022 12:06 pm	Updated status to Submitted for Invoicing	Chu H.
02/05/2022 12:06 pm	Approved.	Chu H.
02/03/2022 02:41 pm	Updated status to Pending Approval	Kevin H.
02/03/2022 02:41 pm	Service Completed	Kevin H.
02/03/2022 02:40 pm	Check-out 02/03/2022 02:40 pm	Kevin H.
02/03/2022 02:40 pm	Work Order Tasks Added	Kevin H.
02/03/2022 02:40 pm	Updated status to Service Completed	Kevin H.
02/03/2022 02:32 pm	Customer Signature Posted	Kevin H.
02/03/2022 02:06 pm	Arrived 02/03/2022 02:06 pm	Kevin H.
02/03/2022 02:06 pm	Check-in 02/03/2022 02:00 pm	Kevin H.
02/03/2022 01:32 pm	Updated status to Scheduled	Kevin H.
02/03/2022 01:32 pm	Assigned: Kevin Hsueh	Kevin H.
02/03/2022 01:32 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39116

Work Orders