W39118   Closed

02/04/2022, 10:30 am   
Onsite
Service Contract
TRMA.6011: TRMA - Service Contract 2022
TRMA - Service Contract 2022 [TOTAL MONTHLY HOURS: 8]
0
1
Kevin Hsueh
Yes
Chona Cabedo
02/04/2022

Work Requested

Troubleshoot Cedric's Outlook issue
Work Requested by: Chona Cabedo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Update Ajera. Configure 100GB Outlook PST size limit on Cedric's laptop. Confirmed Outlook opens now. Advised Cedric to continue to archive old emails.
Work Completed Technician Check-in Check-out Actual Hrs
1 Update Ajera. Configure 100GB Outlook PST size limit on Cedric's laptop. Confirmed Outlook opens now. Advised Cedric to continue to archive old emails. Kevin Hsueh
02/04/2022 10:00 am 02/04/2022 11:00 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
02/09/2022 09:52 am Updated status to Closed Jessica L.
02/07/2022 06:13 pm Updated status to Submitted for Invoicing Chu H.
02/07/2022 06:13 pm Approved. Chu H.
02/07/2022 03:42 pm Updated status to Pending Approval Kevin H.
02/07/2022 03:42 pm Service Completed Kevin H.
02/07/2022 03:40 pm Check-out 02/04/2022 11:00 am Kevin H.
02/07/2022 03:40 pm Work Order Tasks Added Kevin H.
02/07/2022 03:40 pm Updated status to Service Completed Kevin H.
02/04/2022 10:21 am Customer Signature Posted Kevin H.
02/04/2022 10:07 am Arrived 02/04/2022 10:07 am Kevin H.
02/04/2022 09:54 am Check-in 02/04/2022 09:54 am Kevin H.
02/04/2022 09:06 am Updated status to Scheduled Kevin H.
02/04/2022 09:06 am Assigned: Kevin Hsueh Kevin H.
02/04/2022 09:06 am Created workorder. Kevin H.

Attachments 1

Filename
W39118