DSI WebApp

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Mark Ruth (671-475-8772)

Scheduled Date/Time:

02/25/2022, 11:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6011: TRMA - Service Contract 2022

Rates:

TRMA - Service Contract 2022 [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot Mark's laptop/VPN issues.

Work Requested by: Mark Ruth

	Item	Serial Number	Notes

Service confirmed for 11:00am today. Mark was not present at home. Advised Chona. Service rescheduled to Tuesday (3/1) at 2:00pm

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Service confirmed for 11:00am today. Mark was not present at home. Advised Chona. Service rescheduled to Tuesday (3/1) at 2:00pm	Kevin Hsueh	02/25/2022 10:46 am	02/25/2022 11:14 am	00:28

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
02/25/2022 03:55 pm	Updated status to Closed	Jessica L.
02/25/2022 03:35 pm	Updated status to Submitted for Invoicing	Chu H.
02/25/2022 03:35 pm	Approved.	Chu H.
02/25/2022 11:16 am	No Signature: not onsite	Kevin H.
02/25/2022 11:16 am	Updated status to Pending Approval	Kevin H.
02/25/2022 11:16 am	Service Completed	Kevin H.
02/25/2022 11:16 am	Work Completed not Explained to Customer Reason:	Kevin H.
02/25/2022 11:15 am	Check-out 02/25/2022 11:14 am	Kevin H.
02/25/2022 11:15 am	Work Order Tasks Added	Kevin H.
02/25/2022 11:15 am	Updated status to Service Completed	Kevin H.
02/25/2022 10:56 am	Arrived 02/25/2022 10:56 am	Kevin H.
02/25/2022 10:46 am	Check-in 02/25/2022 10:46 am	Kevin H.
02/25/2022 10:13 am	Updated status to Scheduled	Kevin H.
02/25/2022 10:13 am	Assigned: Kevin Hsueh	Kevin H.
02/25/2022 10:13 am	Created workorder.	Kevin H.

Filename
W39171