DSI WebApp

W39374 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

05/13/2022, 08:30 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

FARG.6002: Fargo Pacific - Service Contract (05/05/22 - 05/04/23)

Rates:

Fargo Pacific - Service Contract (05/05/22 - 05/04/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Guy advised she is unable to access QuickBooks due to an update. Requested immediate assistance.

Work Requested by: Jay Park

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Login to Guy's workstation remotely and noted QuickBooks required an update to open. Run QuickBooks as administrator. Download and install update. Confirmed Guy can login to QuickBooks successfully after the update was installed.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Login to Guy's workstation remotely and noted QuickBooks required an update to open. Run QuickBooks as administrator. Download and install update. Confirmed Guy can login to QuickBooks successfully after the update was installed.	Kevin Hsueh	05/13/2022 08:30 am	05/13/2022 09:17 am	00:47

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/13/2022 11:47 am	Updated status to Closed	Jessica L.
05/13/2022 09:37 am	Updated status to Submitted for Invoicing	Chu H.
05/13/2022 09:37 am	Approved.	Chu H.
05/13/2022 09:19 am	No Signature: Remote Support	Kevin H.
05/13/2022 09:19 am	Updated status to Pending Approval	Kevin H.
05/13/2022 09:19 am	Service Completed	Kevin H.
05/13/2022 09:18 am	Check-out 05/13/2022 09:17 am	Kevin H.
05/13/2022 09:18 am	Work Order Tasks Added	Kevin H.
05/13/2022 09:18 am	Updated status to Service Completed	Kevin H.
05/13/2022 09:17 am	Check-in 05/13/2022 08:30 am	Kevin H.
05/13/2022 09:16 am	Updated status to Scheduled	Kevin H.
05/13/2022 09:16 am	Assigned: Kevin Hsueh	Kevin H.
05/13/2022 09:16 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39374

Work Orders