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W39489 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

06/17/2022, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6001: Brooks - Service Contract (03/01/22 - 02/28/23)

Rates:

Brooks - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

06/17/2022

Work Requested

Troubleshoot PC Law.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reinstall PC Law on Lisa's workstation. Followed PC Law KB article to setup Outlook connection and disabled help pop up feature. Test login with Lisa successfully. Also tested generating billings, invoices and email integration with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reinstall PC Law on Lisa's workstation. Followed PC Law KB article to setup Outlook connection and disabled help pop up feature. Test login with Lisa successfully. Also tested generating billings, invoices and email integration with no issues.	Kevin Hsueh	06/17/2022 09:07 am	06/17/2022 09:57 am	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 20

Date/Time	Comment	Tech
06/17/2022 03:32 pm	Updated status to Closed	Jessica L.
06/17/2022 11:26 am	Updated status to Submitted for Invoicing	Chu H.
06/17/2022 11:26 am	Approved.	Chu H.
06/17/2022 11:25 am	Updated status to Submitted for Invoicing	Chu H.
06/17/2022 11:25 am	Approved.	Chu H.
06/17/2022 11:25 am	Updated status to Submitted for Invoicing	Chu H.
06/17/2022 11:25 am	Approved.	Chu H.
06/17/2022 11:24 am	Updated status to Submitted for Invoicing	Chu H.
06/17/2022 11:24 am	Approved.	Chu H.
06/17/2022 10:02 am	Updated status to Pending Approval	Kevin H.
06/17/2022 10:02 am	Service Completed	Kevin H.
06/17/2022 09:59 am	Check-out 06/17/2022 09:57 am	Kevin H.
06/17/2022 09:59 am	Work Order Tasks Added	Kevin H.
06/17/2022 09:59 am	Updated status to Service Completed	Kevin H.
06/17/2022 09:53 am	Customer Signature Posted	Kevin H.
06/17/2022 09:20 am	Arrived 06/17/2022 09:20 am	Kevin H.
06/17/2022 09:07 am	Check-in 06/17/2022 09:07 am	Kevin H.
06/17/2022 08:44 am	Updated status to Scheduled	Kevin H.
06/17/2022 08:44 am	Assigned: Kevin Hsueh	Kevin H.
06/17/2022 08:44 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39489

Work Orders