DSI WebApp

W39501 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

06/22/2022, 05:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6006: Roberts Fowler & Visosky - Service Contract 2022

Rates:

Roberts Fowler & Visosky - Service Contract 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Sophia unable to connect to her office PC remotely

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

The laptop Sophia is using to connect remoted to her office PC is pending updates and had insufficient diskspace to complete the update. Sophia will clean up some space and will complete the update. She will test shimovpn to see if it will run.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	The laptop Sophia is using to connect remoted to her office PC is pending updates and had insufficient diskspace to complete the update. Sophia will clean up some space and will complete the update. She will test shimovpn to see if it will run.	Chu Hsieh	06/22/2022 05:00 pm	06/22/2022 05:33 pm	00:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/23/2022 09:19 am	Updated status to Closed	Jessica L.
06/22/2022 05:41 pm	Updated status to Submitted for Invoicing	Chu H.
06/22/2022 05:41 pm	Approved.	Chu H.
06/22/2022 05:39 pm	No Signature: remote	Chu H.
06/22/2022 05:39 pm	Updated status to Pending Approval	Chu H.
06/22/2022 05:39 pm	Service Completed	Chu H.
06/22/2022 05:35 pm	Check-out 06/22/2022 05:33 pm	Chu H.
06/22/2022 05:35 pm	Work Order Tasks Added	Chu H.
06/22/2022 05:35 pm	Updated status to Service Completed	Chu H.
06/22/2022 05:33 pm	Check-in 06/22/2022 05:00 pm	Chu H.
06/22/2022 05:32 pm	Updated status to Scheduled	Chu H.
06/22/2022 05:32 pm	Assigned: Chu Hsieh	Chu H.
06/22/2022 05:32 pm	Created workorder.	Chu H.

Attachments 1

Filename
W39501

Work Orders