DSI WebApp

W39567 Closed

Customer/Point of Contact:

Guam Memorial Park
Timothy Leon Guerrero

Scheduled Date/Time:

07/20/2022, 01:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6012: Guam Memorial Park - Service Contract (03/01/22 - 02/28/23)

Rates:

Guam Memorial Park - Service Contract (03/01/22 - 02/28/23) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Check on SonicWALL. Wetransfer.com not accessible again.

Work Requested by: Timothy Leon Guerrero

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Per Tim, wetransfer.com is blocked again. Worked with SonicWALL Support and determined that wetransfer.com was being blocked by "Application Blocking" feature. Update settings to not block wetransfer.com. Confirmed with Tim he can access wetransfer.com after SonicWALL configuration update.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Per Tim, wetransfer.com is blocked again. Worked with SonicWALL Support and determined that wetransfer.com was being blocked by "Application Blocking" feature. Update settings to not block wetransfer.com. Confirmed with Tim he can access wetransfer.com after SonicWALL configuration update.	Kevin Hsueh	07/20/2022 01:30 pm	07/20/2022 02:30 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
07/25/2022 10:19 am	Updated status to Closed	Jessica L.
07/23/2022 09:04 am	Updated status to Submitted for Invoicing	Chu H.
07/23/2022 09:04 am	Approved.	Chu H.
07/20/2022 03:11 pm	No Signature: Remote Support	Kevin H.
07/20/2022 03:11 pm	Updated status to Pending Approval	Kevin H.
07/20/2022 03:11 pm	Service Completed	Kevin H.
07/20/2022 03:05 pm	Check-out 07/20/2022 02:30 pm	Kevin H.
07/20/2022 03:05 pm	Work Order Tasks Added	Kevin H.
07/20/2022 03:05 pm	Updated status to Service Completed	Kevin H.
07/20/2022 03:03 pm	Check-in 07/20/2022 01:30 pm	Kevin H.
07/20/2022 02:59 pm	Updated status to Scheduled	Kevin H.
07/20/2022 02:59 pm	Assigned: Kevin Hsueh	Kevin H.
07/20/2022 02:59 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39567

Work Orders