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W39595 Closed

Customer/Point of Contact:

Guam Department of Education
Mariann Lujan (671-475-2426)

Scheduled Date/Time:

07/29/2022, 10:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

GDOE.5055: A&M PO 20200908 ActivPanel 75in Install

Rates:

A&M PO 20200908 ActivPanel 75in Install [TOTAL ANNUAL HOURS: 46]

Remaining Hours:

46

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

replace main board for panel at Jose Rios MS SN: 75W26-K7HBDN1290036 GDOE Asset tag: 47364

Work Requested by: Mariann Lujan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install Main Board on Promethean Panel. Double image is being displayed. Reflash panel and still same issue. Promethean support to be contacted for further troubleshooting steps.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Install Main Board on Promethean Panel. Double image is being displayed. Reflash panel and still same issue. Promethean support to be contacted for further troubleshooting steps.	Kevin Hsueh	07/29/2022 10:30 am	07/29/2022 12:30 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/29/2022 02:57 pm	Updated status to Closed	Jessica L.
07/29/2022 01:13 pm	Updated status to Submitted for Invoicing	Chu H.
07/29/2022 01:13 pm	Approved.	Chu H.
07/29/2022 01:08 pm	No Signature: warranty service	Kevin H.
07/29/2022 01:08 pm	Updated status to Pending Approval	Kevin H.
07/29/2022 01:08 pm	Service Completed	Kevin H.
07/29/2022 12:31 pm	Check-out 07/29/2022 12:30 pm	Kevin H.
07/29/2022 12:31 pm	Work Order Tasks Added	Kevin H.
07/29/2022 12:31 pm	Updated status to Service Completed	Kevin H.
07/29/2022 12:30 pm	Arrived 07/29/2022 10:30 am	Kevin H.
07/29/2022 12:29 pm	Check-in 07/29/2022 10:30 am	Kevin H.
07/29/2022 09:50 am	Updated status to Scheduled	Kylene H.
07/29/2022 09:50 am	Assigned: Kevin Hsueh	Kylene H.
07/29/2022 09:50 am	Created workorder.	Kylene H.

Attachments 1

Filename
W39595

Work Orders