DSI WebApp

W39723 Closed

Customer/Point of Contact:

Camacho, Chelly
Chelly Camacho (671-788-0129)

Scheduled Date/Time:

09/06/2022, 01:10 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jessica Limo

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Please see Mae regarding this service. Laptop PIN is 1626 Per Mae, Wipe out laptop and Reinstall Windows OS

Work Requested by: Chelly Camacho

Items Dropped Off 1

	Item	Serial Number	Notes
1	HP Laptop	CND6431PP3	w/AC Adapter & Brown Bag

Work Completed 2

Summary of Tasks

Backed up old files in an external hard drive. Performed a factory reset in WIndows 10. After, copied back the old files and ran Windows Update. Contacted customer about parts needed replacing (battery laptop and CMOS battery).

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1		Jayson Larot	09/06/2022 01:58 pm	09/05/2022 01:58 pm	00:00
	2	Backed up old files in an external hard drive. Performed a factory reset in WIndows 10. After, copied back the old files and ran Windows Update. Contacted customer about parts needed replacing (battery laptop and CMOS battery).	Jayson Larot	09/07/2022 01:00 pm	09/07/2022 02:00 pm	01:00

Parts and Materials 1

	Item	Serial Number	Condition	Qty	Price	Amount
1	CMOS battery		New	1	5.00	5.00
TOTAL ($)						5.00

Comments For Internal Use only. 22

Date/Time	Comment	Tech
09/13/2022 04:06 pm	Updated status to Closed	Jessica L.
09/13/2022 11:34 am	Updated status to Submitted for Invoicing	Chu H.
09/13/2022 11:34 am	Approved.	Chu H.
09/13/2022 11:03 am	No Signature: Inhouse Service	Jayson L.
09/13/2022 11:03 am	Updated status to Pending Approval	Jayson L.
09/13/2022 11:03 am	Service Completed	Jayson L.
09/13/2022 10:58 am	Check-out 09/07/2022 02:00 pm	Jayson L.
09/13/2022 10:58 am	Work Order Tasks Added	Jayson L.
09/13/2022 10:58 am	Updated status to Service Completed	Jayson L.
09/07/2022 03:40 pm	Check-in 09/07/2022 01:00 pm	Jayson L.
09/07/2022 11:29 am	Modified workorder.	Kevin H.
09/07/2022 11:29 am	Unassigned: Kevin Hsueh	Kevin H.
09/07/2022 11:29 am	Assigned: Jayson Larot	Kevin H.
09/07/2022 11:29 am	Updated Estimated Service Time (hrs) to	Kevin H.
09/06/2022 02:14 pm	Check-out 09/05/2022 01:58 pm	Kevin H.
09/06/2022 02:14 pm	Updated status to In Progress	Kevin H.
09/06/2022 01:58 pm	Check-in 09/06/2022 01:58 pm	Kevin H.
09/06/2022 01:42 pm	Work requested modified- Please see Mae regarding this service. Laptop PIN is 1626 Per Mae, Wipe out laptop and Reinstall Windows OS	Kevin H.
09/06/2022 01:13 pm	Added customer equipment.	Jessica L.
09/06/2022 01:13 pm	Updated status to Pending Schedule	Jessica L.
09/06/2022 01:13 pm	Assigned: Kevin Hsueh	Jessica L.
09/06/2022 01:13 pm	Created workorder.	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W39723

Work Orders