DSI WebApp

W39733 Closed

Customer/Point of Contact:

JMC Equipment Rental
Mark Peredo (1-671-632-4596)

Scheduled Date/Time:

09/09/2022, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

JMCE.6012: JMC Equipment - Service Contract (05/01/22 - 04/30/23)

Rates:

JMC Equipment - Service Contract (05/01/22 - 04/30/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Setup SonicWALL Hosted Email Security

Work Requested by: Mark Peredo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Activate SonicWALL Hosted Email Security 25 Users License. Configure and setup SonicWALL Hosted Email Security. Create/update DNS records to work with SonicWALL Hosted Email Security. Update MS Exchange send connector. Restart MS Exchange services. Test send and receive emails successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Activate SonicWALL Hosted Email Security 25 Users License. Configure and setup SonicWALL Hosted Email Security. Create/update DNS records to work with SonicWALL Hosted Email Security. Update MS Exchange send connector. Restart MS Exchange services. Test send and receive emails successfully.	Kevin Hsueh	09/09/2022 02:00 pm	09/09/2022 05:00 pm	03:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/09/2022 05:18 pm	Updated status to Closed	Jessica L.
09/09/2022 05:09 pm	Updated status to Submitted for Invoicing	Chu H.
09/09/2022 05:09 pm	Approved.	Chu H.
09/09/2022 05:08 pm	No Signature: Remote Support	Kevin H.
09/09/2022 05:08 pm	Updated status to Pending Approval	Kevin H.
09/09/2022 05:08 pm	Service Completed	Kevin H.
09/09/2022 05:06 pm	Check-out 09/09/2022 05:00 pm	Kevin H.
09/09/2022 05:06 pm	Work Order Tasks Added	Kevin H.
09/09/2022 05:06 pm	Updated status to Service Completed	Kevin H.
09/09/2022 05:00 pm	Check-in 09/09/2022 02:00 pm	Kevin H.
09/09/2022 04:54 pm	Updated status to Scheduled	Kevin H.
09/09/2022 04:54 pm	Assigned: Kevin Hsueh	Kevin H.
09/09/2022 04:54 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39733

Work Orders