W39733   Closed

09/09/2022, 02:00 pm   
Remote
Service Contract
JMCE.6012: JMC Equipment - Service Contract (05/01/22 - 04/30/23)
JMC Equipment - Service Contract (05/01/22 - 04/30/23) [TOTAL ANNUAL HOURS: 2]
2
3
Kevin Hsueh
No

Work Requested

Setup SonicWALL Hosted Email Security
Work Requested by: Mark Peredo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Activate SonicWALL Hosted Email Security 25 Users License. Configure and setup SonicWALL Hosted Email Security. Create/update DNS records to work with SonicWALL Hosted Email Security. Update MS Exchange send connector. Restart MS Exchange services. Test send and receive emails successfully.
Work Completed Technician Check-in Check-out Actual Hrs
1 Activate SonicWALL Hosted Email Security 25 Users License. Configure and setup SonicWALL Hosted Email Security. Create/update DNS records to work with SonicWALL Hosted Email Security. Update MS Exchange send connector. Restart MS Exchange services. Test send and receive emails successfully. Kevin Hsueh
09/09/2022 02:00 pm 09/09/2022 05:00 pm 03:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
09/09/2022 05:18 pm Updated status to Closed Jessica L.
09/09/2022 05:09 pm Updated status to Submitted for Invoicing Chu H.
09/09/2022 05:09 pm Approved. Chu H.
09/09/2022 05:08 pm No Signature: Remote Support Kevin H.
09/09/2022 05:08 pm Updated status to Pending Approval Kevin H.
09/09/2022 05:08 pm Service Completed Kevin H.
09/09/2022 05:06 pm Check-out 09/09/2022 05:00 pm Kevin H.
09/09/2022 05:06 pm Work Order Tasks Added Kevin H.
09/09/2022 05:06 pm Updated status to Service Completed Kevin H.
09/09/2022 05:00 pm Check-in 09/09/2022 02:00 pm Kevin H.
09/09/2022 04:54 pm Updated status to Scheduled Kevin H.
09/09/2022 04:54 pm Assigned: Kevin Hsueh Kevin H.
09/09/2022 04:54 pm Created workorder. Kevin H.

Attachments 1

Filename
W39733