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Work Orders

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W39804 Closed

Customer/Point of Contact:

Guam Department of Education
Camille

Scheduled Date/Time:

10/04/2022, 12:15 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

GDOE.5061: A&M PO 20200736 ActivPanel 75in Install

Rates:

A&M PO 20200736 ActivPanel 75in Install [TOTAL ANNUAL HOURS: 118]

Remaining Hours:

118

Est. Service Time (hrs):

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Camille Manzano

Date Signed:

10/04/2022

Work Requested

install Titanium reset guide (see attached) for UPI ES

Work Requested by: Camille

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Attempted to perform firmware reset on Promethean Panel at G101. Followed the documentation provided (one for Nickel and Titanium). Tried to reset using different usb ports and flash drive with no success. Recorded videos of performed actions.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Attempted to perform firmware reset on Promethean Panel at G101. Followed the documentation provided (one for Nickel and Titanium). Tried to reset using different usb ports and flash drive with no success. Recorded videos of performed actions.	Jayson Larot	10/04/2022 11:59 am	10/04/2022 01:46 pm	01:47

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 40

Date/Time	Comment	Tech
10/06/2022 02:33 pm	Updated status to Closed	Jessica L.
10/06/2022 01:10 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:10 pm	Approved.	Chu H.
10/06/2022 01:09 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:09 pm	Approved.	Chu H.
10/06/2022 01:08 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:08 pm	Approved.	Chu H.
10/06/2022 01:08 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:08 pm	Approved.	Chu H.
10/06/2022 01:08 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:08 pm	Approved.	Chu H.
10/06/2022 01:07 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:07 pm	Approved.	Chu H.
10/06/2022 01:07 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:07 pm	Approved.	Chu H.
10/06/2022 01:06 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:06 pm	Approved.	Chu H.
10/06/2022 01:05 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:05 pm	Approved.	Chu H.
10/06/2022 01:05 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:05 pm	Approved.	Chu H.
10/06/2022 01:04 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:04 pm	Approved.	Chu H.
10/06/2022 01:03 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:03 pm	Approved.	Chu H.
10/06/2022 01:03 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:03 pm	Approved.	Chu H.
10/06/2022 01:03 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 01:03 pm	Approved.	Chu H.
10/04/2022 01:56 pm	Updated status to Pending Approval	Jayson L.
10/04/2022 01:56 pm	Service Completed	Jayson L.
10/04/2022 01:54 pm	Check-out 10/04/2022 01:46 pm	Jayson L.
10/04/2022 01:54 pm	Work Order Tasks Added	Jayson L.
10/04/2022 01:54 pm	Updated status to Service Completed	Jayson L.
10/04/2022 01:46 pm	Customer Signature Posted	Jayson L.
10/04/2022 12:25 pm	Arrived 10/04/2022 12:25 pm	Jayson L.
10/04/2022 11:59 am	Check-in 10/04/2022 11:59 am	Jayson L.
10/03/2022 02:29 pm	Updated status to Scheduled	Kylene H.
10/03/2022 02:29 pm	Assigned: Jayson Larot	Kylene H.
10/03/2022 02:29 pm	Created workorder.	Kylene H.

Attachments 1

Filename
W39804

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