DSI WebApp

W39837 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

10/13/2022, 02:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

FARG.6002: Fargo Pacific - Service Contract (05/05/22 - 05/04/23)

Rates:

Fargo Pacific - Service Contract (05/05/22 - 05/04/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Feli's Outlook issues.

Work Requested by: Guy Binoya

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support with Feli. Mailbox is full at 50GB. Feli advised he tried to archive but was not able to. Check existing Archive pst file and noted existing file is already at 50GB. Created 1 new Archive pst and test archive emails with Feli successfully. Feli will continue to archive more emails.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote Support with Feli. Mailbox is full at 50GB. Feli advised he tried to archive but was not able to. Check existing Archive pst file and noted existing file is already at 50GB. Created 1 new Archive pst and test archive emails with Feli successfully. Feli will continue to archive more emails.	Kevin Hsueh	10/13/2022 02:45 pm	10/13/2022 03:30 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
10/17/2022 03:14 pm	Updated status to Closed	Jessica L.
10/17/2022 07:28 am	Updated status to Submitted for Invoicing	Chu H.
10/17/2022 07:28 am	Approved.	Chu H.
10/13/2022 03:44 pm	No Signature: Remote Support	Kevin H.
10/13/2022 03:44 pm	Updated status to Pending Approval	Kevin H.
10/13/2022 03:44 pm	Service Completed	Kevin H.
10/13/2022 03:43 pm	Check-out 10/13/2022 03:30 pm	Kevin H.
10/13/2022 03:43 pm	Work Order Tasks Added	Kevin H.
10/13/2022 03:43 pm	Updated status to Service Completed	Kevin H.
10/13/2022 03:41 pm	Check-in 10/13/2022 02:45 pm	Kevin H.
10/13/2022 03:38 pm	Updated status to Scheduled	Kevin H.
10/13/2022 03:38 pm	Assigned: Kevin Hsueh	Kevin H.
10/13/2022 03:38 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39837

Work Orders