DSI WebApp

W39848 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

10/18/2022, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6001: Brooks - Service Contract (03/01/22 - 02/28/23)

Rates:

Brooks - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

10/18/2022

Work Requested

Troubleshoot/repair QuickBooks on Lisa's workstation

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Noted QuickBooks Database Manager was no starting on server. Update port and rescan. QuickBooks Database Server Manager now runs properly. Run a repair on Lisas QuickBooks client. Test login with Lisa successfully

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Noted QuickBooks Database Manager was no starting on server. Update port and rescan. QuickBooks Database Server Manager now runs properly. Run a repair on Lisas QuickBooks client. Test login with Lisa successfully	Kevin Hsueh	10/18/2022 09:24 am	10/18/2022 10:16 am	00:52

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/18/2022 04:46 pm	Updated status to Closed	Jessica L.
10/18/2022 04:39 pm	Updated status to Submitted for Invoicing	Chu H.
10/18/2022 04:39 pm	Approved.	Chu H.
10/18/2022 10:19 am	Updated status to Pending Approval	Kevin H.
10/18/2022 10:19 am	Service Completed	Kevin H.
10/18/2022 10:17 am	Check-out 10/18/2022 10:16 am	Kevin H.
10/18/2022 10:17 am	Work Order Tasks Added	Kevin H.
10/18/2022 10:17 am	Updated status to Service Completed	Kevin H.
10/18/2022 09:48 am	Customer Signature Posted	Kevin H.
10/18/2022 09:25 am	Arrived 10/18/2022 09:25 am	Kevin H.
10/18/2022 09:24 am	Check-in 10/18/2022 09:24 am	Kevin H.
10/18/2022 08:49 am	Updated status to Scheduled	Kevin H.
10/18/2022 08:49 am	Assigned: Kevin Hsueh	Kevin H.
10/18/2022 08:49 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39848

Work Orders