DSI WebApp

W39855 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

10/20/2022, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

FARG.6002: Fargo Pacific - Service Contract (05/05/22 - 05/04/23)

Rates:

Fargo Pacific - Service Contract (05/05/22 - 05/04/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Guy Binoya

Date Signed:

10/20/2022

Work Requested

Troubleshoot Feli's Outlook issues.

Work Requested by: Guy Binoya

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Feli's outlook slowness. Noted mailbox remains at 48Gb. Max mailbox size limit is 50Gb. Advised Feli to continue to archive more emails to free up space. Also noted 4GB RAM on Felis laptop is constantly at 80% usage. DSI to provide a quote for a RAM upgrade.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check Feli's outlook slowness. Noted mailbox remains at 48Gb. Max mailbox size limit is 50Gb. Advised Feli to continue to archive more emails to free up space. Also noted 4GB RAM on Felis laptop is constantly at 80% usage. DSI to provide a quote for a RAM upgrade.	Kevin Hsueh	10/20/2022 09:24 am	10/20/2022 10:11 am	00:47

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/21/2022 09:50 am	Updated status to Closed	Jessica L.
10/20/2022 07:08 pm	Updated status to Submitted for Invoicing	Chu H.
10/20/2022 07:08 pm	Approved.	Chu H.
10/20/2022 10:14 am	Updated status to Pending Approval	Kevin H.
10/20/2022 10:14 am	Service Completed	Kevin H.
10/20/2022 10:13 am	Check-out 10/20/2022 10:11 am	Kevin H.
10/20/2022 10:13 am	Work Order Tasks Added	Kevin H.
10/20/2022 10:13 am	Updated status to Service Completed	Kevin H.
10/20/2022 09:45 am	Customer Signature Posted	Kevin H.
10/20/2022 09:24 am	Arrived 10/20/2022 09:24 am	Kevin H.
10/20/2022 09:24 am	Check-in 10/20/2022 09:24 am	Kevin H.
10/20/2022 08:45 am	Updated status to Scheduled	Kevin H.
10/20/2022 08:45 am	Assigned: Kevin Hsueh	Kevin H.
10/20/2022 08:45 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39855

Work Orders