DSI WebApp

W39862 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Jon Visosky (+1 (671) 646-1222)

Scheduled Date/Time:

10/25/2022, 08:15 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RFVL.6006: Roberts Fowler & Visosky - Service Contract 2022

Rates:

Roberts Fowler & Visosky - Service Contract 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Server

Work Requested by: Jon Visosky

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Arrive onsite and noted Server was powered up. Login to server and noted network adapter shows no network cable connected. Physically check and noted a network cable is connected. Reboot server and still no network connection. Disable and re-enable network adapter and network came back up. DHCP Services not running properly (some workstations get IPs and others do not). After 15 minutes, DHCP starting giving all workstations IP addresses. Suggest to install a new network card on server. DSI to provide a quote.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Arrive onsite and noted Server was powered up. Login to server and noted network adapter shows no network cable connected. Physically check and noted a network cable is connected. Reboot server and still no network connection. Disable and re-enable network adapter and network came back up. DHCP Services not running properly (some workstations get IPs and others do not). After 15 minutes, DHCP starting giving all workstations IP addresses. Suggest to install a new network card on server. DSI to provide a quote.	Kevin Hsueh	10/25/2022 08:15 am	10/25/2022 09:15 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/28/2022 01:31 pm	Updated status to Closed	Jessica L.
10/27/2022 06:11 pm	Updated status to Submitted for Invoicing	Chu H.
10/27/2022 06:11 pm	Approved.	Chu H.
10/25/2022 11:17 am	No Signature:	Kevin H.
10/25/2022 11:17 am	Updated status to Pending Approval	Kevin H.
10/25/2022 11:17 am	Service Completed	Kevin H.
10/25/2022 09:38 am	Check-out 10/25/2022 09:15 am	Kevin H.
10/25/2022 09:38 am	Work Order Tasks Added	Kevin H.
10/25/2022 09:38 am	Updated status to Service Completed	Kevin H.
10/25/2022 09:36 am	Arrived 10/25/2022 08:15 am	Kevin H.
10/25/2022 09:36 am	Check-in 10/25/2022 08:15 am	Kevin H.
10/25/2022 09:34 am	Updated status to Scheduled	Kevin H.
10/25/2022 09:34 am	Assigned: Kevin Hsueh	Kevin H.
10/25/2022 09:34 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39862

Work Orders