DSI WebApp

W39923 Closed

Customer/Point of Contact:

Guam Memorial Park
Timothy Leon Guerrero

Scheduled Date/Time:

12/01/2022, 10:15 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

GMP0.6012: Guam Memorial Park - Service Contract (03/01/22 - 02/28/23)

Rates:

Guam Memorial Park - Service Contract (03/01/22 - 02/28/23) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Tim reported he is unable to send or receive emails in Outlook

Work Requested by: Timothy Leon Guerrero

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support. Check Tim's Outlook and noted outlook shows disconnected from Exchange. Reconfigure Tim's exchange email account in outlook. Test send and receive email successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote Support. Check Tim's Outlook and noted outlook shows disconnected from Exchange. Reconfigure Tim's exchange email account in outlook. Test send and receive email successfully.	Kevin Hsueh	12/01/2022 10:15 am	12/01/2022 10:56 am	00:41

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/01/2022 01:58 pm	Updated status to Closed	Jessica L.
12/01/2022 01:56 pm	Updated status to Submitted for Invoicing	Chu H.
12/01/2022 01:56 pm	Approved.	Chu H.
12/01/2022 11:07 am	No Signature: Remote Support	Kevin H.
12/01/2022 11:07 am	Updated status to Pending Approval	Kevin H.
12/01/2022 11:07 am	Service Completed	Kevin H.
12/01/2022 10:57 am	Check-out 12/01/2022 10:56 am	Kevin H.
12/01/2022 10:57 am	Work Order Tasks Added	Kevin H.
12/01/2022 10:57 am	Updated status to Service Completed	Kevin H.
12/01/2022 10:55 am	Check-in 12/01/2022 10:15 am	Kevin H.
12/01/2022 10:54 am	Updated status to Scheduled	Kevin H.
12/01/2022 10:54 am	Assigned: Kevin Hsueh	Kevin H.
12/01/2022 10:54 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39923

Work Orders