DSI WebApp

W39999 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

01/05/2023, 09:52 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

Yes

Print Name:

Andrea

Date Signed:

01/05/2023

Work Requested

Sophia may have called with instructions. Andrea was just told to drop off desktop.

Work Requested by: Sophia Sanchez

Items Dropped Off 1

	Item	Serial Number	Notes
1	Dell Desktop		Came with cable

Work Completed 1

Summary of Tasks

Uninstall MS Office 2007 Pro and install MS Office 365. Clone and upgrade the 150GB HDD to 1TB HDD (used).

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Uninstall MS Office 2007 Pro and install MS Office 365. Clone and upgrade the 150GB HDD to 1TB HDD (used).	Chu Hsieh	01/05/2023 10:30 am	01/05/2023 12:30 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
01/05/2023 02:19 pm	Updated status to Closed	Jessica L.
01/05/2023 02:01 pm	Updated status to Submitted for Invoicing	Chu H.
01/05/2023 02:01 pm	Approved.	Chu H.
01/05/2023 01:46 pm	Customer Signature Posted	Alahas P.
01/05/2023 12:59 pm	Signature for Later: wait on customer pickup	Chu H.
01/05/2023 12:59 pm	Updated status to Pending Approval	Chu H.
01/05/2023 12:59 pm	Service Completed	Chu H.
01/05/2023 12:31 pm	Check-out 01/05/2023 12:30 pm	Chu H.
01/05/2023 12:31 pm	Work Order Tasks Added	Chu H.
01/05/2023 12:31 pm	Updated status to Service Completed	Chu H.
01/05/2023 12:30 pm	Check-in 01/05/2023 10:30 am	Chu H.
01/05/2023 12:29 pm	Modified workorder.	Chu H.
01/05/2023 12:29 pm	Unassigned: Kevin Hsueh	Chu H.
01/05/2023 12:29 pm	Assigned: Chu Hsieh	Chu H.
01/05/2023 12:29 pm	Updated Estimated Service Time (hrs) to	Chu H.
01/05/2023 10:01 am	Added customer equipment.	Alahas P.
01/05/2023 10:01 am	Updated status to Pending Schedule	Alahas P.
01/05/2023 10:01 am	Assigned: Kevin Hsueh	Alahas P.
01/05/2023 10:01 am	Created workorder.	Alahas P.

Attachments 2

Filename
Items Received Andrea 01/05/2023 10:01 am
W39999

Work Orders