DSI WebApp

W40242 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Feli Dela Cruz

Scheduled Date/Time:

04/04/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

FARG.6002: Fargo Pacific - Service Contract (05/05/22 - 05/04/23)

Rates:

Fargo Pacific - Service Contract (05/05/22 - 05/04/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jayson Larot

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Feli’s Outlook issue. (Running slow)

Work Requested by: Feli Dela Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Checked on Feli's laptop Outlook issue, confirmed it is a hardware issue on the laptop. Informed Guy the hard drive was having issues and Feli will need a new laptop. Brought Jay's laptop to DSI Office to troubleshoot, he was locked out of BitLocker.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Checked on Feli's laptop Outlook issue, confirmed it is a hardware issue on the laptop. Informed Guy the hard drive was having issues and Feli will need a new laptop. Brought Jay's laptop to DSI Office to troubleshoot, he was locked out of BitLocker.	Jayson Larot	04/04/2023 01:43 pm	04/04/2023 02:43 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/10/2023 10:58 am	Updated status to Closed	Jessica L.
04/10/2023 08:19 am	Updated status to Submitted for Invoicing	Chu H.
04/10/2023 08:19 am	Approved.	Chu H.
04/07/2023 11:16 am	No Signature: Customer wasn't available for signature.	Jayson L.
04/07/2023 11:16 am	Updated status to Pending Approval	Jayson L.
04/07/2023 11:16 am	Service Completed	Jayson L.
04/07/2023 11:11 am	Check-out 04/04/2023 02:45 pm	Jayson L.
04/07/2023 11:11 am	Work Order Tasks Added	Jayson L.
04/07/2023 11:11 am	Updated status to Service Completed	Jayson L.
04/04/2023 01:50 pm	Arrived 04/04/2023 01:50 pm	Jayson L.
04/04/2023 01:43 pm	Check-in 04/04/2023 01:43 pm	Jayson L.
04/04/2023 01:33 pm	Updated status to Scheduled	Jayson L.
04/04/2023 01:33 pm	Assigned: Jayson Larot	Jayson L.
04/04/2023 01:33 pm	Created workorder.	Jayson L.

Attachments 1

Filename
W40242

Work Orders