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Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

04/11/2023, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6007: Roberts Fowler & Visosky - Service Contract 2023

Rates:

Roberts Fowler & Visosky - Service Contract 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Backup Failed

Work Requested by: Sophia Sanchez

	Item	Serial Number	Notes

one of the 2TB Arcserve backup HDD failed. Install a replacement. Configure Arcserver to use disk base storage. Set as ArcServe 2 (W-F)

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	one of the 2TB Arcserve backup HDD failed. Install a replacement. Configure Arcserver to use disk base storage. Set as ArcServe 2 (W-F)	Chu Hsieh	04/11/2023 02:00 pm	04/11/2023 03:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/12/2023 03:45 pm	Updated status to Closed	Jessica L.
04/12/2023 03:34 pm	Updated status to Submitted for Invoicing	Chu H.
04/12/2023 03:34 pm	Approved.	Chu H.
04/12/2023 03:31 pm	No Signature: remote	Chu H.
04/12/2023 03:31 pm	Updated status to Pending Approval	Chu H.
04/12/2023 03:31 pm	Service Completed	Chu H.
04/12/2023 03:27 pm	Check-out 04/11/2023 03:00 pm	Chu H.
04/12/2023 03:27 pm	Work Order Tasks Added	Chu H.
04/12/2023 03:27 pm	Updated status to Service Completed	Chu H.
04/12/2023 03:06 pm	Check-in 04/11/2023 02:00 pm	Chu H.
04/12/2023 03:05 pm	Updated status to Scheduled	Chu H.
04/12/2023 03:05 pm	Assigned: Chu Hsieh	Chu H.
04/12/2023 03:05 pm	Created workorder.	Chu H.

Filename
W40265