DSI WebApp

Customer/Point of Contact:

Fargo Pacific, Inc.
Feli Dela Cruz

Scheduled Date/Time:

04/19/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Warranty

Charge Code:

DSIG.0159: Warranty Service 2023

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jayson Larot

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot Feli's printer issue.

Work Requested by: Feli Dela Cruz

	Item	Serial Number	Notes

Uninstalled printer driver and tested different printer drivers. Verified with Feli the printer preferences are now able to be selected.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Uninstalled printer driver and tested different printer drivers. Verified with Feli the printer preferences are now able to be selected.	Jayson Larot	04/19/2023 02:00 pm	04/19/2023 02:40 pm	00:40

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/20/2023 08:38 am	Updated status to Closed	Jessica L.
04/20/2023 07:48 am	Updated status to Submitted for Invoicing	Chu H.
04/20/2023 07:48 am	Approved.	Chu H.
04/19/2023 03:05 pm	No Signature: Warranty Service. Work Order was created after service.	Jayson L.
04/19/2023 03:05 pm	Updated status to Pending Approval	Jayson L.
04/19/2023 03:05 pm	Service Completed	Jayson L.
04/19/2023 03:02 pm	Check-out 04/19/2023 02:40 pm	Jayson L.
04/19/2023 03:02 pm	Work Order Tasks Added	Jayson L.
04/19/2023 03:02 pm	Updated status to Service Completed	Jayson L.
04/19/2023 02:58 pm	Arrived 04/19/2023 02:10 pm	Jayson L.
04/19/2023 02:58 pm	Check-in 04/19/2023 02:00 pm	Jayson L.
04/19/2023 02:56 pm	Modified workorder.	Jayson L.
04/19/2023 02:56 pm	Rates modified to Warranty Support: $0.00	Jayson L.
04/19/2023 02:56 pm	Updated Estimated Service Time (hrs) to	Jayson L.
04/19/2023 01:41 pm	Updated status to Scheduled	Jayson L.
04/19/2023 01:41 pm	Assigned: Jayson Larot	Jayson L.
04/19/2023 01:41 pm	Created workorder.	Jayson L.

Filename
W40280