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W40327 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Jay Park ((671)646-1771/3620)

Scheduled Date/Time:

05/08/2023, 09:16 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

FARG.6003: Fargo Pacific - Service Contract (05/05/23 - 05/04/24)

Rates:

Fargo Pacific - Service Contract (05/05/23 - 05/04/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Guy

Date Signed:

05/08/2023

Work Requested

Troubleshoot Jays laptop

Work Requested by: Jay Park

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Jay unable to open any software on his laptop. Each time, it redirects to microsoft store. Noted his laptop went to Windows 10 S mode. Turn off Windows 10 S mode and reboot laptop. No error messages present. Test open Google Chrome, Sentinel One, and Outlook with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Jay unable to open any software on his laptop. Each time, it redirects to microsoft store. Noted his laptop went to Windows 10 S mode. Turn off Windows 10 S mode and reboot laptop. No error messages present. Test open Google Chrome, Sentinel One, and Outlook with no issues.	Kevin Hsueh	05/08/2023 09:23 am	05/08/2023 09:42 am	00:19

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/08/2023 10:44 am	Updated status to Closed	Jessica L.
05/08/2023 09:59 am	Updated status to Submitted for Invoicing	Chu H.
05/08/2023 09:59 am	Approved.	Chu H.
05/08/2023 09:45 am	Updated status to Pending Approval	Kevin H.
05/08/2023 09:45 am	Service Completed	Kevin H.
05/08/2023 09:43 am	Check-out 05/08/2023 09:42 am	Kevin H.
05/08/2023 09:43 am	Work Order Tasks Added	Kevin H.
05/08/2023 09:43 am	Updated status to Service Completed	Kevin H.
05/08/2023 09:41 am	Customer Signature Posted	Kevin H.
05/08/2023 09:24 am	Arrived 05/08/2023 09:24 am	Kevin H.
05/08/2023 09:23 am	Check-in 05/08/2023 09:23 am	Kevin H.
05/08/2023 09:17 am	Updated status to Scheduled	Kevin H.
05/08/2023 09:17 am	Assigned: Kevin Hsueh	Kevin H.
05/08/2023 09:17 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40327

Work Orders