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W40460 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

07/07/2023, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6013: TRMA - Service Contract (04/01/23 - 03/31/24)

Rates:

TRMA - Service Contract (04/01/23 - 03/31/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Chona Cabedo

Date Signed:

07/07/2023

Work Requested

Troubleshoot Chona's laptop issues

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Chonas outlook issue. Noted old outlook version being used. Uninstall old version and open outlook 365 with no issues. Second monitor not displaying. Restart laptop and confirmed second monitor shows a display

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check Chonas outlook issue. Noted old outlook version being used. Uninstall old version and open outlook 365 with no issues. Second monitor not displaying. Restart laptop and confirmed second monitor shows a display	Kevin Hsueh	07/07/2023 01:20 pm	07/07/2023 02:12 pm	00:52

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/10/2023 03:46 pm	Updated status to Closed	Jessica L.
07/10/2023 03:35 pm	Updated status to Submitted for Invoicing	Chu H.
07/10/2023 03:35 pm	Approved.	Chu H.
07/07/2023 02:20 pm	Updated status to Pending Approval	Kevin H.
07/07/2023 02:20 pm	Service Completed	Kevin H.
07/07/2023 02:14 pm	Check-out 07/07/2023 02:12 pm	Kevin H.
07/07/2023 02:14 pm	Work Order Tasks Added	Kevin H.
07/07/2023 02:14 pm	Updated status to Service Completed	Kevin H.
07/07/2023 02:04 pm	Customer Signature Posted	Kevin H.
07/07/2023 01:28 pm	Arrived 07/07/2023 01:28 pm	Kevin H.
07/07/2023 01:21 pm	Check-in 07/07/2023 01:20 pm	Kevin H.
07/07/2023 01:13 pm	Updated status to Scheduled	Kevin H.
07/07/2023 01:13 pm	Assigned: Kevin Hsueh	Kevin H.
07/07/2023 01:13 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W40460

Work Orders