DSI WebApp

W40463 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Melet Santos (671-475-8772)

Scheduled Date/Time:

07/10/2023, 09:35 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TRMA.6013: TRMA - Service Contract (04/01/23 - 03/31/24)

Rates:

TRMA - Service Contract (04/01/23 - 03/31/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Kyoko

Date Signed:

07/10/2023

Work Requested

Check Server and Network equipment. Melet reported beeping noises present.

Work Requested by: Melet Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check UPS equipment and noted no beeping. Kyoko advised beeping noise stopped shortly before DSI arrival to site. Check video taken by Kyoko at 8:00am today and noted UPS LCD screen showed battery was fully discharged. Currently, battery shows charged and beeping is no longer present. Confirmed all servers and network equipment is up.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check UPS equipment and noted no beeping. Kyoko advised beeping noise stopped shortly before DSI arrival to site. Check video taken by Kyoko at 8:00am today and noted UPS LCD screen showed battery was fully discharged. Currently, battery shows charged and beeping is no longer present. Confirmed all servers and network equipment is up.	Kevin Hsueh	07/10/2023 09:58 am	07/10/2023 10:17 am	00:19

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/10/2023 03:48 pm	Updated status to Closed	Jessica L.
07/10/2023 03:04 pm	Updated status to Submitted for Invoicing	Chu H.
07/10/2023 03:04 pm	Approved.	Chu H.
07/10/2023 10:21 am	Updated status to Pending Approval	Kevin H.
07/10/2023 10:21 am	Service Completed	Kevin H.
07/10/2023 10:18 am	Check-out 07/10/2023 10:17 am	Kevin H.
07/10/2023 10:18 am	Work Order Tasks Added	Kevin H.
07/10/2023 10:18 am	Updated status to Service Completed	Kevin H.
07/10/2023 10:04 am	Customer Signature Posted	Kevin H.
07/10/2023 09:59 am	Arrived 07/10/2023 09:58 am	Kevin H.
07/10/2023 09:58 am	Check-in 07/10/2023 09:58 am	Kevin H.
07/10/2023 09:35 am	Updated status to Scheduled	Kevin H.
07/10/2023 09:35 am	Assigned: Kevin Hsueh	Kevin H.
07/10/2023 09:35 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40463

Work Orders