DSI WebApp

W40623 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

09/15/2023, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6002: Brooks - Service Contract (03/01/23 - 02/28/24)

Rates:

Brooks - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

09/15/2023

Work Requested

Upgrade Debtmaster to version 11.38 on Server and all Workstations.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install DebtMaster update 11.38 on app server and all workstations except for Claire's because she was busy. Lisa advised to update DebtMaster on Claire's workstation on next visit and that she will inform Claire that she will not be able to access DebtMaster until the update is installed on her workstation. Verified that all workstations that had the update installed are able to log in to DebtMaster.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Install DebtMaster update 11.38 on app server and all workstations except for Claire's because she was busy. Lisa advised to update DebtMaster on Claire's workstation on next visit and that she will inform Claire that she will not be able to access DebtMaster until the update is installed on her workstation. Verified that all workstations that had the update installed are able to log in to DebtMaster.	Bryant Bagiac	09/15/2023 09:12 am	09/15/2023 10:12 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/18/2023 09:37 am	Updated status to Closed	Jessica L.
09/18/2023 08:39 am	Updated status to Submitted for Invoicing	Chu H.
09/18/2023 08:39 am	Approved.	Chu H.
09/15/2023 10:28 am	Updated status to Pending Approval	Bryant B.
09/15/2023 10:28 am	Service Completed	Bryant B.
09/15/2023 10:25 am	Check-out 09/15/2023 10:19 am	Bryant B.
09/15/2023 10:25 am	Work Order Tasks Added	Bryant B.
09/15/2023 10:25 am	Updated status to Service Completed	Bryant B.
09/15/2023 10:18 am	Customer Signature Posted	Bryant B.
09/15/2023 09:24 am	Arrived 09/15/2023 09:24 am	Bryant B.
09/15/2023 09:13 am	Check-in 09/15/2023 09:12 am	Bryant B.
09/15/2023 08:36 am	Updated status to Scheduled	Kevin H.
09/15/2023 08:36 am	Assigned: Bryant Bagiac	Kevin H.
09/15/2023 08:36 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40623

Work Orders