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W40725 Closed

Customer/Point of Contact:

Guam Surgicenter
Colin O'Connell (671-646-3855)

Scheduled Date/Time:

10/23/2023, 10:15 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMPL.6002: Guam Medical Plaza - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Medical Plaza - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Colin O'Connell

Date Signed:

10/23/2023

Work Requested

Issues with backup and 10gb switch

Work Requested by: Colin O'Connell

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

One of 10gb port (em1) on oneblox showing not receive activity. Test ports with new cables. Issue same. Power cycle onblox and nas shows fail drive. Recommend getting replacement NAS as other drives maybe failing also.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	One of 10gb port (em1) on oneblox showing not receive activity. Test ports with new cables. Issue same. Power cycle onblox and nas shows fail drive. Recommend getting replacement NAS as other drives maybe failing also.	Chu Hsieh	10/23/2023 10:15 am	10/23/2023 12:15 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/24/2023 01:12 pm	Updated status to Closed	Jessica L.
10/24/2023 11:54 am	Updated status to Submitted for Invoicing	Chu H.
10/24/2023 11:54 am	Approved.	Chu H.
10/24/2023 11:53 am	Updated status to Pending Approval	Chu H.
10/24/2023 11:53 am	Service Completed	Chu H.
10/23/2023 12:27 pm	Check-out 10/23/2023 12:15 pm	Chu H.
10/23/2023 12:27 pm	Work Order Tasks Added	Chu H.
10/23/2023 12:27 pm	Updated status to Service Completed	Chu H.
10/23/2023 12:24 pm	Customer Signature Posted	Chu H.
10/23/2023 12:23 pm	Arrived 10/23/2023 10:25 am	Chu H.
10/23/2023 12:22 pm	Check-in 10/23/2023 10:15 am	Chu H.
10/23/2023 11:08 am	Updated status to Scheduled	Chu H.
10/23/2023 11:08 am	Assigned: Chu Hsieh	Chu H.
10/23/2023 11:08 am	Created workorder.	Chu H.

Attachments 1

Filename
W40725

Work Orders