W40742   Closed

10/26/2023, 10:30 am   
Onsite
Service Contract
DSIG.0159: Warranty Service 2023
Warranty Support [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
Yes
Lisa Brooks
10/26/2023

Work Requested

Reinstall PC Law on Lisa's workstation
Work Requested by: Lisa Brooks

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Reinstall PC Law on Lisa's workstation. Reboot and test access. Confirmed error message is no longer present upon login.
Work Completed Technician Check-in Check-out Actual Hrs
1 Reinstall PC Law on Lisa's workstation. Reboot and test access. Confirmed error message is no longer present upon login. Kevin Hsueh
10/26/2023 09:54 am 10/26/2023 10:54 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 20

Date/Time Comment Tech
10/30/2023 10:18 am Updated status to Closed Jessica L.
10/30/2023 09:43 am Updated status to Submitted for Invoicing Chu H.
10/30/2023 09:43 am Approved. Chu H.
10/27/2023 10:07 am Updated status to Pending Approval Kevin H.
10/27/2023 10:07 am Service Completed Kevin H.
10/27/2023 10:04 am Service Completed Kevin H.
10/27/2023 10:04 am Additional part/service required. Kevin H.
10/27/2023 09:58 am Check-out 10/26/2023 11:00 am Kevin H.
10/27/2023 09:58 am Work Order Tasks Added Kevin H.
10/27/2023 09:58 am Updated status to Service Completed Kevin H.
10/26/2023 10:48 am Modified workorder. Kevin H.
10/26/2023 10:48 am Rates modified to Warranty Support: $0.00 Kevin H.
10/26/2023 10:48 am Updated Estimated Service Time (hrs) to Kevin H.
10/26/2023 10:32 am Customer Signature Posted Kevin H.
10/26/2023 10:09 am Arrived 10/26/2023 10:08 am Kevin H.
10/26/2023 10:08 am Arrived 10/26/2023 10:08 am Kevin H.
10/26/2023 09:54 am Check-in 10/26/2023 09:54 am Kevin H.
10/26/2023 08:22 am Updated status to Scheduled Kevin H.
10/26/2023 08:22 am Assigned: Kevin Hsueh Kevin H.
10/26/2023 08:22 am Created workorder. Kevin H.

Attachments 1

Filename
W40742