DSI WebApp

W40765 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

11/02/2023, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6002: Brooks - Service Contract (03/01/23 - 02/28/24)

Rates:

Brooks - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

11/02/2023

Work Requested

Troubleshoot Xerox Printer network issues.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Re-Terminate network cable for Xerox printer. Test network cable and confirmed network cable passed the cable test. Remove old HDD from Old PC for disposal. Provided old HDD to Lisa. Troubleshoot Lisa's Outlook email formatting settings.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Re-Terminate network cable for Xerox printer. Test network cable and confirmed network cable passed the cable test. Remove old HDD from Old PC for disposal. Provided old HDD to Lisa. Troubleshoot Lisa's Outlook email formatting settings.	Kevin Hsueh	11/02/2023 10:00 am	11/02/2023 10:59 am	00:59

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/02/2023 02:03 pm	Updated status to Closed	Jessica L.
11/02/2023 01:40 pm	Updated status to Submitted for Invoicing	Chu H.
11/02/2023 01:40 pm	Approved.	Chu H.
11/02/2023 11:02 am	Updated status to Pending Approval	Kevin H.
11/02/2023 11:02 am	Service Completed	Kevin H.
11/02/2023 11:00 am	Check-out 11/02/2023 10:59 am	Kevin H.
11/02/2023 11:00 am	Work Order Tasks Added	Kevin H.
11/02/2023 11:00 am	Updated status to Service Completed	Kevin H.
11/02/2023 10:54 am	Customer Signature Posted	Kevin H.
11/02/2023 10:01 am	Arrived 11/02/2023 10:01 am	Kevin H.
11/02/2023 10:00 am	Check-in 11/02/2023 10:00 am	Kevin H.
11/02/2023 09:33 am	Updated status to Scheduled	Kevin H.
11/02/2023 09:33 am	Assigned: Kevin Hsueh	Kevin H.
11/02/2023 09:33 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40765

Work Orders