W40839   Closed

12/05/2023, 09:00 am   
Onsite
Service Contract
FARG.4003: Fargo Pacific - Hosted Exchange Email Project
Fargo Pacific - Hosted Exchange Email Project [TOTAL ANNUAL HOURS: 20]
20
1
Kevin Hsueh
No

Work Requested

Cancel Rackspace subscriptions with Jay.
Work Requested by: Jay Park

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Login to Rackspace to cancel subscription. Unable to cancel. error message states cancelling committed account is forbidden and to call support. called support and worked with Rishabh Gola. Support advised they are unable to cancel also. Stopped Autopayment done. created Ticket#  6493085 to escalate cancellation of Rackspace subscriptions.
Work Completed Technician Check-in Check-out Actual Hrs
1 Login to Rackspace to cancel subscription. Unable to cancel. error message states cancelling committed account is forbidden and to call support. called support and worked with Rishabh Gola. Support advised they are unable to cancel also. Stopped Autopayment done. created Ticket#  6493085 to escalate cancellation of Rackspace subscriptions. Kevin Hsueh
12/05/2023 08:53 am 12/05/2023 09:43 am 00:50

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
12/05/2023 04:03 pm Updated status to Closed Jessica L.
12/05/2023 02:58 pm Updated status to Submitted for Invoicing Chu H.
12/05/2023 02:58 pm Approved. Chu H.
12/05/2023 09:47 am Updated status to Pending Approval Kevin H.
12/05/2023 09:47 am Service Completed Kevin H.
12/05/2023 09:45 am Check-out 12/05/2023 09:43 am Kevin H.
12/05/2023 09:45 am Work Order Tasks Added Kevin H.
12/05/2023 09:45 am Updated status to Service Completed Kevin H.
12/05/2023 08:54 am Arrived 12/05/2023 08:54 am Kevin H.
12/05/2023 08:54 am Check-in 12/05/2023 08:53 am Kevin H.
12/05/2023 08:31 am Updated status to Scheduled Kevin H.
12/05/2023 08:31 am Assigned: Kevin Hsueh Kevin H.
12/05/2023 08:31 am Created workorder. Kevin H.

Attachments 1

Filename
W40839