DSI WebApp

W40858 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

12/11/2023, 04:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

IDC0.4003: Isa Dental - One Time Fee Setup for Hosted Exchange Service

Rates:

Isa Dental - One Time Fee Setup for Hosted Exchange Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Setup user accounts on Intermedia Hosted Exchange

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Create users on new Hosted Exchange Server (Intermedia). 7 new accounts created (appointment, esanchez, jjohnson, lsantos, lwong, rterlaje, and xerox). MX and DNS records to be updated to point to new Hosted Exchange Server on Thursday (12/14) at 3:30pm. DSI to be onsite to configure new accounts on user workstations Friday (12/15) at 9:00am.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Create users on new Hosted Exchange Server (Intermedia). 7 new accounts created (appointment, esanchez, jjohnson, lsantos, lwong, rterlaje, and xerox). MX and DNS records to be updated to point to new Hosted Exchange Server on Thursday (12/14) at 3:30pm. DSI to be onsite to configure new accounts on user workstations Friday (12/15) at 9:00am.	Kevin Hsueh	12/11/2023 04:00 pm	12/11/2023 05:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/12/2023 04:47 pm	Updated status to Closed	Jessica L.
12/11/2023 05:16 pm	Updated status to Submitted for Invoicing	Chu H.
12/11/2023 05:16 pm	Approved.	Chu H.
12/11/2023 05:08 pm	No Signature: Project	Kevin H.
12/11/2023 05:08 pm	Updated status to Pending Approval	Kevin H.
12/11/2023 05:08 pm	Service Completed	Kevin H.
12/11/2023 05:05 pm	Check-out 12/11/2023 05:00 pm	Kevin H.
12/11/2023 05:05 pm	Work Order Tasks Added	Kevin H.
12/11/2023 05:05 pm	Updated status to Service Completed	Kevin H.
12/11/2023 05:03 pm	Check-in 12/11/2023 04:00 pm	Kevin H.
12/11/2023 04:51 pm	Updated status to Scheduled	Kevin H.
12/11/2023 04:51 pm	Assigned: Kevin Hsueh	Kevin H.
12/11/2023 04:51 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W40858

Work Orders