DSI WebApp

W40884 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

12/28/2023, 10:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

IDC0.6014: Isa Dental - Service Contract (04/01/23 - 03/31/24)

Rates:

Isa Dental - Service Contract (04/01/23 - 03/31/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Elsie's Workstation

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Elsie's workstation Google Chrome flagging all pdf files downloaded as malicious. Check Google Chrome settings and noted that safe browsing was enabled. Modify settings on Google Chrome. Worked and confirmed with Elsie that she can now download pdf files with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Elsie's workstation Google Chrome flagging all pdf files downloaded as malicious. Check Google Chrome settings and noted that safe browsing was enabled. Modify settings on Google Chrome. Worked and confirmed with Elsie that she can now download pdf files with no issues.	Kevin Hsueh	12/28/2023 10:00 am	12/28/2023 11:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/29/2023 09:16 am	Updated status to Closed	Jessica L.
12/29/2023 08:55 am	Updated status to Submitted for Invoicing	Chu H.
12/29/2023 08:55 am	Approved.	Chu H.
12/28/2023 11:41 am	No Signature: Remote Support	Kevin H.
12/28/2023 11:41 am	Updated status to Pending Approval	Kevin H.
12/28/2023 11:41 am	Service Completed	Kevin H.
12/28/2023 11:40 am	Check-out 12/28/2023 11:00 am	Kevin H.
12/28/2023 11:40 am	Work Order Tasks Added	Kevin H.
12/28/2023 11:40 am	Updated status to Service Completed	Kevin H.
12/28/2023 11:38 am	Check-in 12/28/2023 10:00 am	Kevin H.
12/28/2023 11:37 am	Updated status to Scheduled	Kevin H.
12/28/2023 11:37 am	Assigned: Kevin Hsueh	Kevin H.
12/28/2023 11:37 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40884

Work Orders